@chat21/chat21-ionic 3.4.27-rc15 → 3.4.27-rc17

package/CHANGELOG.md

@@ -8,6 +8,12 @@
 ### **Copyrigth**: 
 *Tiledesk SRL*
 
+# 3.4.27-rc17
+- **bug-fixed**: setNotification not called when click on a conversation
+
+# 3.4.27-rc16
+- **bug-fixed**: setNotification not called when resolve a conversation
+
 # 3.4.27-rc15
 - **changed**: /images with /img in assets folder
 

package/package.json

@@ -1,7 +1,7 @@
 {
     "name": "@chat21/chat21-ionic",
     "author": "Tiledesk SRL",
-    "version": "3.4.27-rc15",
+    "version": "3.4.27-rc17",
     "license": "MIT License",
     "homepage": "https://tiledesk.com/",
     "repository": {

package/src/app/app.component.ts

@@ -1125,6 +1125,7 @@ export class AppComponent implements OnInit {
       if (conversation && conversation.is_new === true && this.isInitialized) {
         this.manageTabNotification('conv_added', conversation.sound)
         this.manageEventNewConversation(conversation)
+        //UPDATE NOTIFICATION FOR NEW CONVERSATION COUNT 
         this.setNotification();
       }
       if(conversation) this.updateConversationsOnStorage()
@@ -1132,7 +1133,11 @@ export class AppComponent implements OnInit {
 
     this.conversationsHandlerService.conversationChanged.subscribe((conversation: ConversationModel) => {
       // console.log('[APP-COMP] ***** subscribeConversationChanged conversation: ', conversation);
-      if(conversation)  this.updateConversationsOnStorage();
+      if(conversation){
+        this.updateConversationsOnStorage();
+        //UPDATE NOTIFICATION FOR NEW CONVERSATION COUNT 
+        this.setNotification();
+      }  
     });
 
     this.conversationsHandlerService.conversationChangedDetailed.subscribe((changes: {value: ConversationModel, previousValue: ConversationModel}) => {
@@ -1156,6 +1161,8 @@ export class AppComponent implements OnInit {
       if(conversation) { 
         this.updateConversationsOnStorage();
         this.segmentResolved(conversation);
+        //UPDATE NOTIFICATION FOR NEW CONVERSATION COUNT 
+        this.setNotification();
         this.router.navigateByUrl('conversation-detail/'); //redirect to basePage
       }
     });
@@ -1281,9 +1288,9 @@ export class AppComponent implements OnInit {
   }
 
   goToDashboardLogin(){
-    let DASHBOARD_URL = this.appConfigProvider.getConfig().dashboardUrl + '#/login'
-    const myWindow = window.open(DASHBOARD_URL, '_self');
-    myWindow.focus();
+    // let DASHBOARD_URL = this.appConfigProvider.getConfig().dashboardUrl + '#/login'
+    // const myWindow = window.open(DASHBOARD_URL, '_self');
+    // myWindow.focus();
   }
 
   connetWebsocket(tiledeskToken) {
@@ -1399,8 +1406,6 @@ export class AppComponent implements OnInit {
     if(conversation && conversation.is_new){
       this.audio_NewConv.pause();
       this.conversationsHandlerService.setConversationRead(conversation.uid)
-      //UPDATE NOTIFICATION FOR NEW CONVERSATION COUNT 
-      this.setNotification();
     }
   }
 
@@ -1696,9 +1701,9 @@ export class AppComponent implements OnInit {
   }
 
   private setNotification() {
-    this.logger.log('[APP-COMP] setNotification for NEW CONVERSATION');
+    this.logger.log('[APP-COMP] setNotification for NEW CONVERSATION', this.conversationsHandlerService.countIsNew().toString());
     if(window['AGENTDESKTOP']){
-      this.logger.log('[APP-COMP] manageNotification AGENTDESKTOP exist', window['AGENTDESKTOP']);
+      this.logger.log('[APP-COMP] manageNotification AGENTDESKTOP exist', window['AGENTDESKTOP'], this.conversationsHandlerService.countIsNew().toString());
       window['AGENTDESKTOP']['TAB'].Badge(this.conversationsHandlerService.countIsNew().toString())
     }
   }

package/src/assets/js/agentDesktop-sdk.js

@@ -35,13 +35,21 @@
 
 function openTicketOnHDA(requestId){
   console.log('openTicketOnHDA called with requestId:', requestId);
+  const message = { companyID: "1", sourceID: "CHAT", tiledeskID: requestId, target: "HDA", origin: "Tiledesk" }
   if(window && window.parent){
-    const message = { companyID: "1", sourceID: "CHAT", tiledeskID: requestId }
     window.parent.postMessage(message, 'https://devhda2bo.aruba.it/HDAPortal/');
     window.postMessage(message, 'https://devhda2bo.aruba.it/HDAPortal/');
     console.log('Message posted to parent window and current window');
   }
 
+  if(window['AGENTDESKTOP']){
+    console.log('AGENTDESKTOP exist. Sending message . . .');
+    window['AGENTDESKTOP']['WIDGET'].sendDataToWidget('PAT', JSON.stringify(message)); // invia il messaggio ad HDA
+    AGENTDESKTOP.TAB.GoTo('PAT'); // dà il focus ad HDA
+    console.log('Message sent to AGENTDESKTOP widget');
+  }
+
+
 }
 
 loadAgentDesktopScript();