@chat21/chat21-ionic 3.4.27-rc15 → 3.4.27-rc16

package/CHANGELOG.md

@@ -8,6 +8,8 @@
 ### **Copyrigth**: 
 *Tiledesk SRL*
 
+# 3.4.27-rc16
+ 
 # 3.4.27-rc15
 - **changed**: /images with /img in assets folder
 

package/package.json

@@ -1,7 +1,7 @@
 {
     "name": "@chat21/chat21-ionic",
     "author": "Tiledesk SRL",
-    "version": "3.4.27-rc15",
+    "version": "3.4.27-rc16",
     "license": "MIT License",
     "homepage": "https://tiledesk.com/",
     "repository": {

package/src/app/app.component.ts

@@ -1156,6 +1156,7 @@ export class AppComponent implements OnInit {
       if(conversation) { 
         this.updateConversationsOnStorage();
         this.segmentResolved(conversation);
+        this.setNotification();
         this.router.navigateByUrl('conversation-detail/'); //redirect to basePage
       }
     });
@@ -1698,7 +1699,7 @@ export class AppComponent implements OnInit {
   private setNotification() {
     this.logger.log('[APP-COMP] setNotification for NEW CONVERSATION');
     if(window['AGENTDESKTOP']){
-      this.logger.log('[APP-COMP] manageNotification AGENTDESKTOP exist', window['AGENTDESKTOP']);
+      this.logger.log('[APP-COMP] manageNotification AGENTDESKTOP exist', window['AGENTDESKTOP'], this.conversationsHandlerService.countIsNew().toString());
       window['AGENTDESKTOP']['TAB'].Badge(this.conversationsHandlerService.countIsNew().toString())
     }
   }

package/src/assets/js/agentDesktop-sdk.js

@@ -35,13 +35,21 @@
 
 function openTicketOnHDA(requestId){
   console.log('openTicketOnHDA called with requestId:', requestId);
+  const message = { companyID: "1", sourceID: "CHAT", tiledeskID: requestId, target: "HDA", origin: "Tiledesk" }
   if(window && window.parent){
-    const message = { companyID: "1", sourceID: "CHAT", tiledeskID: requestId }
     window.parent.postMessage(message, 'https://devhda2bo.aruba.it/HDAPortal/');
     window.postMessage(message, 'https://devhda2bo.aruba.it/HDAPortal/');
     console.log('Message posted to parent window and current window');
   }
 
+  if(window['AGENTDESKTOP']){
+    console.log('AGENTDESKTOP exist. Sending message . . .');
+    window['AGENTDESKTOP']['WIDGET'].sendDataToWidget('PAT', JSON.stringify(message)); // invia il messaggio ad HDA
+    AGENTDESKTOP.TAB.GoTo('PAT'); // dà il focus ad HDA
+    console.log('Message sent to AGENTDESKTOP widget');
+  }
+
+
 }
 
 loadAgentDesktopScript();