@chat21/chat21-ionic 3.4.27-ar3 → 3.4.27-rc10

package/src/app/components/sidebar/sidebar.component.ts

@@ -15,7 +15,10 @@ import { tranlatedLanguage } from '../../../chat21-core/utils/constants';
 // utils
 import { avatarPlaceholder, getColorBck } from 'src/chat21-core/utils/utils-user';
 import { BRAND_BASE_INFO, LOGOS_ITEMS } from 'src/app/utils/utils-resources';
-import { getOSCode } from 'src/app/utils/utils';
+import { getOSCode, hasRole } from 'src/app/utils/utils';
+import { PERMISSIONS } from 'src/app/utils/permissions.constants';
+import { ProjectUser } from 'src/chat21-core/models/projectUsers';
+import { ProjectUsersService } from 'src/app/services/project_users/project-users.service';
 
 @Component({
   selector: 'app-sidebar',
@@ -31,7 +34,7 @@ export class SidebarComponent implements OnInit {
   IS_AVAILABLE: boolean = false;
   IS_INACTIVE: boolean = true;
   IS_BUSY: boolean; 
-  isVisibleAPP: boolean;
+  // isVisibleAPP: boolean;
   isVisibleANA: boolean;
   isVisibleACT: boolean;
   isVisibleMON: boolean;
@@ -41,9 +44,10 @@ export class SidebarComponent implements OnInit {
   project_id: string;
   DASHBOARD_URL: string;
   // HAS_CLICKED_OPEN_USER_DETAIL: boolean = false
-  public translationMap: Map<string, string>;
+  public translationsMap: Map<string, string>;
   public_Key: any;
   conversations_lbl: string;
+  whatsappbroadcast_lbl: string;
   contacts_lbl: string;
   apps_lbl: string;
   analytics_lbl: string;
@@ -53,19 +57,14 @@ export class SidebarComponent implements OnInit {
   countClickOnOpenUserDetailSidebar: number = 0
   USER_PHOTO_PROFILE_EXIST: boolean;
   currentUser: any;
-  dashboard_home_url: string;
-  dashboard_knb_url: string;
-  dashboard_bots_url: string;
-  dashboard_convs_url: string;
-  dashboard_contacts_url: string;
-  dashboard_app_url: string;
-  dashboard_analytics_url: string;
-  dashboard_activities_url: string;
-  dashboard_history_url: string;
-  dashboard_settings_url: string;
-  tiledesk_url: string;
+  URLS: { [key: string]: string} = {};
+
+  public projectUser: ProjectUser;
+  public roles: { [key: string]: boolean }
+
   LOGOS_ITEMS = LOGOS_ITEMS;
   BRAND_BASE_INFO = BRAND_BASE_INFO;
+  PERMISSIONS = PERMISSIONS;
   constructor(
     public imageRepoService: ImageRepoService,
     public appStorageService: AppStorageService,
@@ -75,12 +74,13 @@ export class SidebarComponent implements OnInit {
     public wsService: WebsocketService,
     public appConfigProvider: AppConfigProvider,
     private translate: TranslateService,
+    public projectUsersService: ProjectUsersService,
     public events: EventsService,
 
   ) { }
 
   ngOnInit() {
-    this.tiledesk_url = BRAND_BASE_INFO['COMPANY_SITE_URL'] as string
+    this.URLS.TILEDESK = BRAND_BASE_INFO['COMPANY_SITE_URL'] as string
     
     this.DASHBOARD_URL = this.appConfig.getConfig().dashboardUrl + '#/project/';
     this.getStoredProjectAndUserRole()
@@ -92,33 +92,36 @@ export class SidebarComponent implements OnInit {
 
 
   getStoredProjectAndUserRole() {
-    this.events.subscribe('storage:last_project',project =>{
+    this.events.subscribe('storage:last_project',async (project) =>{
       this.logger.log('[SIDEBAR] stored_project ', project)
       if (project && project !== 'undefined') {
         this.project_id = project.id_project.id
         this.USER_ROLE = project.role;
         this.buildURLs(this.USER_ROLE)
+        this.projectUser = await this.projectUsersService.getProjectUserByProjectId(project.id_project.id)
+        this.roles = this.checkRoles()
+        this.logger.log('[SIDEBAR] roles ', this.roles)
       }
     })
   }
 
   buildURLs(USER_ROLE) {
-    this.dashboard_home_url = this.DASHBOARD_URL + this.project_id + '/home'
-    this.dashboard_knb_url = this.DASHBOARD_URL + this.project_id + '/knowledge-bases'
-    this.dashboard_bots_url = this.DASHBOARD_URL + this.project_id + '/bots'
-    this.dashboard_convs_url = this.DASHBOARD_URL + this.project_id + '/wsrequests'
-    this.dashboard_contacts_url = this.DASHBOARD_URL + this.project_id + '/contacts'
-    this.dashboard_app_url = this.DASHBOARD_URL + this.project_id + '/app-store'
-    this.dashboard_analytics_url = this.DASHBOARD_URL + this.project_id + '/analytics'
-    this.dashboard_activities_url = this.DASHBOARD_URL + this.project_id + '/activities'
-    this.dashboard_history_url = this.DASHBOARD_URL + this.project_id + '/history'
-    this.dashboard_settings_url = ''
-    if (USER_ROLE !== 'agent') {
-      this.dashboard_settings_url = this.DASHBOARD_URL + this.project_id + '/widget-set-up'
-    } else if (USER_ROLE === 'agent') {
-      this.dashboard_settings_url = this.DASHBOARD_URL + this.project_id + '/cannedresponses'
-    }
-    this.tiledesk_url = 'https://www.tiledesk.com'
+    const base = this.DASHBOARD_URL + this.project_id;
+
+    this.URLS = {
+      HOME: `${base}/home`,
+      KNOWLEDGEBASE: `${base}/knowledge-bases`,
+      BOTS: `${base}/bots`,
+      MONITOR: `${base}/wsrequests`,
+      WHATSAPP: `${base}/automations`,
+      CONTACTS: `${base}/contacts`,
+      APPSTORE: `${base}/app-store`,
+      ANALYTICS: `${base}/analytics`,
+      ACTIVITIES: `${base}/activities`,
+      HISTORY: `${base}/history`,
+      SETTINGS: USER_ROLE !== 'agent' ? `${base}/widget-set-up` : `${base}/cannedresponses`,
+      TILEDESK: 'https://www.tiledesk.com'
+    };
 
   }
 
@@ -240,6 +243,7 @@ export class SidebarComponent implements OnInit {
       this.logger.error('[SIDEBAR] - ngOnInit - currentUser not found in storage ')
     }
     this.translateLabels()
+    this.translations()
   }
 
 
@@ -256,6 +260,7 @@ export class SidebarComponent implements OnInit {
 
     this.translate.get(keys).subscribe((text: string) => {
       this.conversations_lbl = text['Conversations'];
+      this.whatsappbroadcast_lbl = text['WhatsAppBroadcasts']
       this.contacts_lbl = text['LABEL_CONTACTS']
       this.apps_lbl = text['Apps']
       this.analytics_lbl = text['Analytics']
@@ -271,13 +276,55 @@ export class SidebarComponent implements OnInit {
     
     this.isVisibleANA = getOSCode("ANA", this.public_Key);
     this.isVisibleACT = getOSCode("ACT", this.public_Key);
-    this.isVisibleAPP = getOSCode("APP", this.public_Key);
     this.isVisibleMON = getOSCode("MON", this.public_Key);
     this.isVisibleCNT = getOSCode("CNT", this.public_Key);
     this.isVisibleKNB = getOSCode("KNB", this.public_Key);
-    
+
   }
 
+
+  checkRoles(): { [key: string]: boolean } {
+      const permissionKeys = [
+        'HOME_READ',
+        'KB_READ',
+        'FLOWS_READ',
+        'INBOX_READ',
+        'AUTOMATIONSLOG_READ',
+        'LEADS_READ',
+        'ANALYTICS_READ',
+        'ACTIVITIES_READ',
+        'HISTORY_READ',
+        'PROJECTSETTINGS_GENERAL_READ',
+        'PROJECTSETTINGS_DEVELOPER_READ',
+        'PROJECTSETTINGS_SMARTASSIGNMENT_READ',
+        'PROJECTSETTINGS_NOTIFICATION_READ',
+        'PROJECTSETTINGS_SECURITY_READ',
+        'PROJECTSETTINGS_BANNED_READ',
+        'PROJECTSETTINGS_ADVANCED_READ'
+      ] as const;
+  
+      const roles: { [key: string]: boolean } = {};
+      for (const key of permissionKeys) {
+        const permission = PERMISSIONS[key];
+        roles[permission] = hasRole(this.projectUser, permission);
+      }
+
+
+      let settingRoleKEys = [
+        'PROJECTSETTINGS_GENERAL_READ',
+        'PROJECTSETTINGS_DEVELOPER_READ',
+        'PROJECTSETTINGS_SMARTASSIGNMENT_READ',
+        'PROJECTSETTINGS_NOTIFICATION_READ',
+        'PROJECTSETTINGS_SECURITY_READ',
+        'PROJECTSETTINGS_BANNED_READ',
+        'PROJECTSETTINGS_ADVANCED_READ'
+      ] as const;
+      roles[PERMISSIONS.SETTINGS_READ] = settingRoleKEys.some(settingKey => roles[PERMISSIONS[settingKey]]);
+  
+      return roles;
+  
+    }
+
   listenTocurrentProjectUserUserAvailability$() {
     this.wsService.currentProjectUserAvailability$.subscribe((data) => {
       this.logger.log('[SIDEBAR] - $UBSC TO WS USER AVAILABILITY & BUSY STATUS RES ', data);
@@ -327,92 +374,20 @@ export class SidebarComponent implements OnInit {
     }
   }
 
-  goToHome() {
-    let url = this.DASHBOARD_URL + this.project_id + '/home'
-    this.dashboard_home_url = url;
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToBots() {
-    let url = this.DASHBOARD_URL + this.project_id + '/bots/my-chatbots/all'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToConversations() {
-    let url = this.DASHBOARD_URL + this.project_id + '/wsrequests'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToContacts() {
-    let url = this.DASHBOARD_URL + this.project_id + '/contacts'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToAppStore() {
-    let url = this.DASHBOARD_URL + this.project_id + '/app-store'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToAnalytics() {
-    let url = this.DASHBOARD_URL + this.project_id + '/analytics'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToActivities() {
-    let url = this.DASHBOARD_URL + this.project_id + '/activities'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToHistory() {
-    let url = this.DASHBOARD_URL + this.project_id + '/history'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToWidgetSetUpOrToCannedResponses() {
-    if (this.USER_ROLE !== 'agent') {
-      this.goToWidgetSetUp()
-    } else if (this.USER_ROLE === 'agent') {
-      this.goToSettings_CannedResponses()
-    }
-  }
-
-  goToWidgetSetUp() {
-    let url = this.DASHBOARD_URL + this.project_id + '/widget-set-up'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-  goToSettings_CannedResponses() {
-    let url = this.DASHBOARD_URL + this.project_id + '/cannedresponses'
-    const myWindow = window.open(url, '_self');
-    myWindow.focus();
-  }
-
-
-
   public translations() {
     const keys = [
-      'LABEL_AVAILABLE',
-      'LABEL_NOT_AVAILABLE',
-      'LABEL_BUSY',
-      'VIEW_ALL_CONVERSATIONS',
-      'CONVERSATIONS_IN_QUEUE',
-      'CONVERSATION_IN_QUEUE',
-      'NO_CONVERSATION_IN_QUEUE',
-      'PINNED_PROJECT',
-      'CHANGE_PINNED_PROJECT',
-      "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE",
-      "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE"
+      'Monitor',
+      'Flows',
+      'Knowledgebases',
+      'WhatsAppBroadcasts',
+      'LABEL_CONTACTS',
+      'Apps',
+      'Analytics',
+      'Activities',
+      'History',
+      'Settings'
     ];
-    this.translationMap = this.translateService.translateLanguage(keys);
+    this.translationsMap = this.translateService.translateLanguage(keys);
   }
 
 

package/src/app/pages/conversation-detail/conversation-detail.page.html

@@ -217,6 +217,7 @@
               [cannedSection]="canShowCanned"
               [whatsappTemplatesSection]="isWhatsappTemplatesEnabled"
               [isOpenInfoConversation]="openInfoConversation" 
+              [ticketSection]="isTicketEnabled"
               [stylesMap]="styleMap"
               [translationMap]="translationsMap"
               [dropEvent]="dropEvent"
@@ -225,7 +226,8 @@
               (onClickOpenCannedResponses)="onClickOpenCannedResponses($event)"
               (eventSendMessage)="returnSendMessage($event)" 
               (onPresentModalScrollToBottom)="onPresentModalScrollToBottom($event)"
-              (onOpenFooterSection)="onOpenFooterSection($event)">
+              (onOpenFooterSection)="onOpenFooterSection($event)"
+              (onOpenTicket)="onOpenTicket($event)">
             </app-message-text-area>
             <!-- [events]="eventsReplaceTexareaText.asObservable()" -->
           </ion-row>

package/src/app/pages/conversation-detail/conversation-detail.page.ts

@@ -176,6 +176,10 @@ export class ConversationDetailPage implements OnInit, OnDestroy, AfterViewInit
   copilotQuestion: string = '';
   /**COPILOT : end */
 
+  /** TICKET: start */
+  isTicketEnabled: boolean = false;
+  /** TICKET: end */
+
   isMine = isMine
   isInfo = isInfo
   isFirstMessage = isFirstMessage
@@ -424,6 +428,8 @@ export class ConversationDetailPage implements OnInit, OnDestroy, AfterViewInit
   ionViewDidEnter() {
     this.logger.log('[CONVS-DETAIL] > ionViewDidEnter')
     // this.info_content_child_enabled = true;
+    // Scroll to bottom to show the last message without animation
+    this.scrollToLastMessage()
   }
 
   // Unsubscibe when new page transition end
@@ -483,6 +489,7 @@ export class ConversationDetailPage implements OnInit, OnDestroy, AfterViewInit
     this.messages = [] // list messages of conversation
     this.isFileSelected = false // indicates if a file has been selected (image to upload)
     this.isEmailEnabled = (this.appConfigProvider.getConfig().emailSection === 'true' || this.appConfigProvider.getConfig().emailSection === true) ? true : false;
+    this.isTicketEnabled = (this.appConfigProvider.getConfig().ticketSection === 'true' || this.appConfigProvider.getConfig().ticketSection === true) ? true : false;
     this.isWhatsappTemplatesEnabled = (this.appConfigProvider.getConfig().whatsappTemplatesSection === 'true' || this.appConfigProvider.getConfig().whatsappTemplatesSection === true) ? true : false;
 
     this.cannedResponsesService.initialize(appconfig.apiUrl)
@@ -554,7 +561,7 @@ export class ConversationDetailPage implements OnInit, OnDestroy, AfterViewInit
         this.offlineMsgEmail = this.checkOfflineMsgEmailIsEnabled(project)
         this.isCopilotEnabled = this.projectPlanUtils.checkProjectProfileFeature(project, 'copilot');
         this.fileUploadAccept = this.checkAcceptedUploadFile(project)
-        this.rolesCanned = this.checkCannedResponsesRoles(project)
+        this.rolesCanned = this.checkCannedResponsesRoles()
         this.canShowCanned = this.checkCannedResponses(project)
         this.logger.log('[CONVS-DETAIL] this.rolesCanned ', this.canShowCanned)
       }
@@ -610,7 +617,7 @@ export class ConversationDetailPage implements OnInit, OnDestroy, AfterViewInit
     return true
   }
 
-  checkCannedResponsesRoles(project: Project): { [key: string]: boolean } {
+  checkCannedResponsesRoles(): { [key: string]: boolean } {
     const permissionKeys = [
       'CANNED_RESPONSES_CREATE',
       'CANNED_RESPONSES_READ',
@@ -711,6 +718,11 @@ export class ConversationDetailPage implements OnInit, OnDestroy, AfterViewInit
       "WHATSAPP.ERROR_WHATSAPP_NOT_INSTALLED",
       "WHATSAPP.ERROR_WHATSAPP_GENERIC_ERROR",
 
+      "TICKET.OPEN_TICKET",
+      "TICKET.DESCRIPTION",
+      "TICKET.CONFIRM",
+      "TICKET.CLOSE",
+
       "COPILOT.ASK_AI",
       "COPILOT.NO_SUGGESTIONS_PRESENT",
 
@@ -1926,6 +1938,13 @@ export class ConversationDetailPage implements OnInit, OnDestroy, AfterViewInit
   }
 
 
+  onOpenTicket() {
+    this.logger.debug('[CONVS-DETAIL] openTicketOnExternalService - conversationWith ', this.conversationWith)
+    if(window['openTicketOnHDA']){
+      window['openTicketOnHDA'](this.conversationWith)
+    }
+
+  }
   // -------------- START SCROLL/RESIZE  -------------- //
   /** */
   resizeTextArea() {
@@ -1969,6 +1988,29 @@ export class ConversationDetailPage implements OnInit, OnDestroy, AfterViewInit
     }
   }
 
+  /**
+   * Scroll to last message without animation using requestAnimationFrame
+   * This is a best practice alternative to setTimeout
+   */
+  private scrollToLastMessage() {
+    this.showIonContent = true
+    if (this.ionContentChatArea) {
+      // Use requestAnimationFrame for better performance
+      requestAnimationFrame(() => {
+        requestAnimationFrame(() => {
+          // Double RAF ensures DOM is fully rendered
+          this.ionContentChatArea.scrollToBottom(0).then(() => {
+            this.logger.log('[CONVS-DETAIL] scroll posizionato all\'ultimo messaggio')
+          }).catch((error) => {
+            this.logger.error('[CONVS-DETAIL] errore durante lo scroll:', error)
+          })
+        })
+      })
+    } else {
+      this.logger.warn('[CONVS-DETAIL] ionContentChatArea non disponibile')
+    }
+  }
+
   /**
    * detectBottom
    */

package/src/app/pages/conversations-list/conversations-list.page.html

@@ -7,6 +7,8 @@
     [sound_btn]="sound_btn"
     [isMobile]="isMobile"
     [isVisibleTKT]="isVisibleTKT"
+    [isVisibleCNT]="isVisibleCNT"
+    [roles]="rolesHeader"
     (onSoundChange)="onSoundChange($event)"
     (openContactsDirectory)=openContactsDirectory($event) 
     (openProfileInfo)=openProfileInfo($event)>

package/src/app/pages/conversations-list/conversations-list.page.ts

@@ -53,7 +53,10 @@ import { Globals } from 'src/app/utils/globals';
 import { TriggerEvents } from 'src/app/services/triggerEvents/triggerEvents';
 import { MessageModel } from 'src/chat21-core/models/message';
 import { Project } from 'src/chat21-core/models/projects';
-import { getOSCode } from 'src/app/utils/utils';
+import { getOSCode, hasRole } from 'src/app/utils/utils';
+import { PERMISSIONS } from 'src/app/utils/permissions.constants';
+import { ProjectUser } from 'src/chat21-core/models/projectUsers';
+import { ProjectUsersService } from 'src/app/services/project_users/project-users.service';
 
 @Component({
   selector: 'app-conversations-list',
@@ -82,6 +85,7 @@ export class ConversationListPage implements OnInit {
   public archived_btn: boolean
   public sound_btn: string
   public isVisibleTKT: boolean = true;
+  public isVisibleCNT: boolean = true;;
   public convertMessage = convertMessage
   private isShowMenuPage = false
   private logger: LoggerService = LoggerInstance.getInstance()
@@ -104,6 +108,9 @@ export class ConversationListPage implements OnInit {
   public isMobile: boolean = false;
   public isInitialized: boolean = false;
 
+  public projectUser: ProjectUser;
+  public rolesHeader: { [key: string]: boolean }
+
   // PROJECT AVAILABILITY INFO: start
   project: Project
   profile_name_translated: string;
@@ -130,6 +137,7 @@ export class ConversationListPage implements OnInit {
     private translateService: CustomTranslateService,
     public tiledeskService: TiledeskService,
     public tiledeskAuthService: TiledeskAuthService,
+    public projectUsersService: ProjectUsersService,
     public appConfigProvider: AppConfigProvider,
     public platform: Platform,
     public wsService: WebsocketService,
@@ -371,6 +379,11 @@ export class ConversationListPage implements OnInit {
     // save conversationHandler in chatManager
     this.chatManager.setConversationsHandler(this.conversationsHandlerService)
     this.showPlaceholder = false
+    
+    // Hide loading spinner if there are no conversations
+    if (this.conversations.length === 0) {
+      this.loadingIsActive = false
+    }
   }
 
   // private manageStoredConversations() {
@@ -471,9 +484,9 @@ export class ConversationListPage implements OnInit {
   }
 
   listenToCurrentStoredProject() {
-    this.events.subscribe('storage:last_project', projectObjct => {
+    this.events.subscribe('storage:last_project', async(projectObjct) => {
       if (projectObjct && projectObjct !== 'undefined') {
-        // console.log('[CONVS-LIST-PAGE] - GET STORED PROJECT ', projectObjct)
+        console.log('[CONVS-LIST-PAGE] - GET STORED PROJECT ', projectObjct)
 
         //TODO: recuperare info da root e non da id_project
         this.project = {
@@ -496,6 +509,10 @@ export class ConversationListPage implements OnInit {
         } else if (this.project.profile.type === 'payment' && this.project.profile.name === 'enterprise') {
           this.profile_name_translated = this.translationMapHeader.get('PaydPlanNameEnterprise');
         }
+
+        this.projectUser = await this.projectUsersService.getProjectUserByProjectId(this.project._id)
+        this.rolesHeader = this.checkCannedResponsesRoles();
+        this.logger.log('[CONVS-LIST-PAGE] - GET PROJECT USER ROLES ', this.rolesHeader)
       }
     })
   }
@@ -631,8 +648,24 @@ export class ConversationListPage implements OnInit {
     const public_Key = this.appConfigProvider.getConfig().t2y12PruGU9wUtEGzBJfolMIgK
     this.logger.log('[CONVS-LIST-PAGE] AppConfigService getAppConfig public_Key', public_Key)
     this.isVisibleTKT = getOSCode("TKT", public_Key);
+    this.isVisibleCNT = getOSCode("CNT", public_Key);
   }
 
+  checkCannedResponsesRoles(): { [key: string]: boolean } {
+      const permissionKeys = [
+        'LEADS_READ',
+      ] as const;
+  
+      const roles: { [key: string]: boolean } = {};
+      for (const key of permissionKeys) {
+        const permission = PERMISSIONS[key];
+        roles[permission] = hasRole(this.projectUser, permission);
+      }
+  
+      return roles;
+  
+    }
+
   onBackButtonFN(event) {
     this.conversationType = 'active'
 

package/src/app/services/global-settings/global-settings.service.ts

@@ -115,7 +115,6 @@ export class GlobalSettingsService {
     if (TEMP) {
         globals.supportMode = stringToBoolean(TEMP);
         this.appStorageService.setItem('supportMode', String(globals.supportMode))
-        console.log('globals.supportMode', globals.supportMode);
     }
 
     TEMP = getParameterByName(windowContext, 'tiledesk_lang');

package/src/app/utils/permissions.constants.ts

@@ -4,6 +4,8 @@ export const PERMISSIONS = {
   REQUEST_READ_GROUP: 'request_read_group',
   REQUEST_READ_MY: 'request_read_my',
  
+  HOME_READ: 'home_read',
+
   INBOX_READ: 'inbox_read',
   REQUEST_UPDATE: 'request_update',
   REQUEST_SEND: 'request_send',
@@ -25,6 +27,8 @@ export const PERMISSIONS = {
 
   HISTORY_READ: 'history_read',
 
+  RATING_READ:'rating_read',
+
   AUTOMATIONSLOG_READ: "automationslog_read",
   AUTOMATIONSLOG_CREATE: "automationslog_create",
 
@@ -70,18 +74,21 @@ export const PERMISSIONS = {
   WIDGETSETUP_READ: 'widgetsetup_read',
   INSTALLATION_READ: 'installation_read',
   TRANSLATIONS_READ: 'translations_read',
+  WIDGETSETUP_UPDATE: 'widgetsetup_update',
+
+  
 
   DEPARTMENTS_LIST_READ: 'department_list_read',
   DEPARTMENT_DETAIL_READ: 'department_detail_read',
   DEPARTMENT_CREATE_READ: 'department_create_read',
 
   TEAMMATES_READ: 'teammates_read',
-  TEAMMATES_DETAILS_READ: 'teammates_detail_read',
+  TEAMMATE_UPDATE: 'teammate_update',
   TEAMMATES_CREATE: 'teammates_create',
   ROLES_READ: 'roles_read',
   GROUPS_READ: 'groups_read',
 
-  TEAMMATE_STATUS_UPDATE: 'teammate_status_update',
+
 
   EMAIL_TICKETING_READ:'email_ticketing_read',
   EMAIL_TICKETING_UPDATE:'email_ticketing_update',
@@ -107,29 +114,25 @@ export const PERMISSIONS = {
   APPS_READ:'apps_read',
   APPS_UPDATE:'apps_update',
 
+  SETTINGS_READ: 'settings_read',
   PROJECTSETTINGS_GENERAL_READ: 'projectsettings_general_read',
   PROJECTSETTINGS_GENERAL_UPDATE: 'projectsettings_general_update',
-
   PROJECTSETTINGS_SUBSCRIPTION_READ: 'projectsettings_subscription_read',
-
   PROJECTSETTINGS_DEVELOPER_READ: 'projectsettings_developer_read',
   PROJECTSETTINGS_DEVELOPER_UPDATE: 'projectsettings_developer_update',
-
   PROJECTSETTINGS_SMARTASSIGNMENT_READ: 'projectsettings_smartassignment_read',
   PROJECTSETTINGS_SMARTASSIGNMENT_UPDATE: 'projectsettings_smartassignment_update',
-
   PROJECTSETTINGS_NOTIFICATION_READ: 'projectsettings_notification_read',
-
   PROJECTSETTINGS_SECURITY_READ: 'projectsettings_security_read',
-
   PROJECTSETTINGS_BANNED_READ: 'projectsettings_banned_read',
-
   PROJECTSETTINGS_ADVANCED_READ: 'projectsettings_advanced_read',
   
-
   ACCESS_LISTS: 'accessLists',
   PROFILE_PAGES: 'profilePages',
   LEAD_DATA: 'leadData',
   IMPORT_DATA: 'importData',
-  MANAGE_TAGS: 'manageTags'
+  MANAGE_TAGS: 'manageTags',
+
+  CHANGE_PROJECT:'change_project',
+  SIMULATE_CONV:'simulate_conv',
 };

package/src/assets/i18n/ar.json

@@ -225,6 +225,10 @@
   "admin": "مدير",
   "agent": "وكيل",
   "Conversations": "المحادثات",
+  "Monitor": "شاشة",
+  "Flows": "التدفّقات",
+  "Knowledgebases": "قواعد المعرفة",
+  "Whatsappbroadcasts": "نشرات WhatsApp",
   "Apps": "تطبيقات",
   "Analytics": "تحليلات",
   "Activities": "أنشطة",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"تم إرسال الرسالة أيضًا عبر البريد الإلكتروني 📩"
   },
   "EMOJI_NOT_ELLOWED": "الرموز التعبيرية غير مسموح بها",
-  "DOMAIN_NOT_ALLOWED": "يحتوي الرابط على نطاق غير مسموح"
+  "DOMAIN_NOT_ALLOWED": "يحتوي الرابط على نطاق غير مسموح",
+  "TICKET": {
+    "OPEN_TICKET": "افتح تذكرة",
+    "DESCRIPTION": "هل تؤكد أنك تريد فتح تذكرة لهذه المحادثة؟",
+    "CONFIRM": "تأكيد",
+    "CLOSE": "إغلاق"
+  }
 }

package/src/assets/i18n/az.json

@@ -225,6 +225,10 @@
   "admin": "Administrator",
   "agent": "Agent",
   "Conversations": "Söhbətlər",
+  "Monitor": "Monitor",
+  "Flows": "Axınlar",
+  "Knowledgebases": "Bilik bazaları",
+  "Whatsappbroadcasts": "WhatsApp Yayınları",
   "Apps": "Proqramlar",
   "Analytics": "Analitika",
   "Activities": "Fəaliyyətlər",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Mesaj e-poçt vasitəsilə də göndərilib 📩"    
   },
   "EMOJI_NOT_ELLOWED": "Emoji icazə verilmir",
-  "DOMAIN_NOT_ALLOWED": "URL icazə verilməyən domeni ehtiva edir"
+  "DOMAIN_NOT_ALLOWED": "URL icazə verilməyən domeni ehtiva edir",
+  "TICKET": {
+    "OPEN_TICKET": "Bilet aç",
+    "DESCRIPTION": "Bu söhbət üçün bilet açmaq istədiyinizi təsdiqləyirsinizmi?",
+    "CONFIRM": "Təsdiqlə",
+    "CLOSE": "Bağla"
+  }
 }