@chat21/chat21-ionic 3.0.85 → 3.0.86-rc.2

package/src/assets/i18n/sv.json

@@ -5,6 +5,8 @@
     "LABEL_AVAILABLE": "tillgängligt",
     "LABEL_NOT_AVAILABLE": "inte tillgänglig",
     "LABEL_INACTIVE":"inaktiv",
+    "LABEL_ONLINE":"uppkopplad",
+    "LABEL_OFFLINE":"off-line",
     "LABEL_NO_MSG_HERE": "Fortfarande inget meddelande här...",
     "LABEL_TODAY": "i dag",
     "LABEL_TOMORROW": "i går",
@@ -20,6 +22,16 @@
         "söndag"
     ],
     "LABEL_SEND": "Skicka",
+    "LABEL_CHAT":"Chat",
+    "EMAIL_PLACEHOLDER":"Utkast tillgängligt här - klicka för att redigera",
+    "EMAIL_NOT_FOUND_PLACEHOLDER":"Den här användaren har inte angett någon e-postadress. Uppdatera besökarens adress för att skicka ett e-postmeddelande",
+    "SUBJECT":"Ämne",
+    "MESSAGE":"Meddelande",
+    "MESSAGE_PLACEHOLDER":"Skriv ditt meddelande...",
+    "SEND_EMAIL_SUCCESS":"E-post har skickats ✌🏻",
+    "SEND_EMAIL_ERROR":"⚠️ OBS ⚠️ Ett fel uppstod när e-post skickades. Försök igen",
+    "SUBJECT_OFFLINE_MESSAGE":"Tiledesk Offline meddelande 💬",
+    "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Meddelande skickas även via mail 📩",
     "ID_CONVERSATION": "ID-konversation",
     "LABEL_CREATED_THE": "grupp skapad den",
     "LABEL_INFO_ATTRIBUTE": "Attribut",
@@ -44,6 +56,7 @@
     "LABEL_VIDEO_CHAT": "Videosamtal",
     "LABEL_LEAVE_GROUP": "Lämna gruppen",
     "LABEL_CLOSE_GROUP": "Stänga",
+    "LABEL_OPEN_INFO_CONVERSATION":"Öppna konversationsinformation",
     "ALERT_TITLE": "Uppmärksamhet!",
     "CLOSE_ALERT_CONFIRM_LABEL": "OK",
     "CLOSE_ALERT_CANCEL_LABEL": "ANNULLERA",
@@ -67,7 +80,7 @@
     "INFO_SUPPORT_CHAT_CLOSED": "Chatten stängd",
     "INFO_SUPPORT_LEAD_UPDATED":"Lead uppdaterad",
     "INFO_SUPPORT_MEMBER_LEFT_GROUP":"borttagen från gruppen",
-    "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"lämnade samtalet",
+    "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"har lämnat konversationen",
     "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "En ny supportförfrågan har tilldelats dig",
     "LABEL_PROFILE": "Profil",
     "LABEL_CLOSE": "Stängd",
@@ -163,6 +176,8 @@
     "WAITING_TIME_FOUND": "Teamet svarar vanligtvis med $reply_time",
     "WAITING_TIME_NOT_FOUND": "Teamet kommer att svara så snart som möjligt",
     "CLOSED": "STÄNGD",
+    "DIRECT_CHAT":"Direkt chatt",
+    "GROUP_CHAT":"Gruppchatt",
     "PleaseSelectChatToStartMessaging": "Välj en chatt för att börja skicka meddelanden",
     "FromThisAreNew": "------------------",
     "Preview": "Förhandsvisning",
@@ -263,5 +278,13 @@
     "First_name_of_agent": "Agentens förnamn",
     "EnterCannedResponseTitle": "Ange standardsvarstitel",
     "WriteMsgToSendToYourVisitors": "Skriv ett standardsvarsmeddelande att skicka till dina besökare",
-    "EditProfile": "Redigera profil"
+    "EditProfile": "Redigera profil",
+    "NAVBAR":{
+        "SIMULATE_VISITOR":"Simulera besökare",
+        "PROJECT_SETTINGS":"Projektinställningar",
+        "VIEW_ALL_PROJECTS":"Se alla projekt",
+        "ADD_PROJECT":"Lägg till projekt",
+        "RECENT_PROJECTS":"Nyliga projekt",
+        "OTHER_PROJECTS":"Andra projekt"
+    }
 }

package/src/assets/i18n/tr.json

@@ -5,6 +5,8 @@
   "LABEL_AVAILABLE": "mevcut",
   "LABEL_NOT_AVAILABLE": "müsait değil",
   "LABEL_INACTIVE":"etkin değil",
+  "LABEL_ONLINE":"internet üzerinden",
+  "LABEL_OFFLINE":"çevrimdışı",
   "LABEL_NO_MSG_HERE": "Hala mesaj yok...",
   "LABEL_TODAY": "bugün",
   "LABEL_TOMORROW": "dün",
@@ -20,6 +22,16 @@
       "Pazar"
   ],
   "LABEL_SEND": "Göndermek",
+  "LABEL_CHAT":"Sohbet",
+  "EMAIL_PLACEHOLDER":"Taslak burada mevcut - düzenlemek için tıklayın",
+  "EMAIL_NOT_FOUND_PLACEHOLDER":"Bu kullanıcı bir e-posta adresi sağlamadı. E-posta göndermek için ziyaretçinin adresini güncelleyin",
+  "SUBJECT":"Ders",
+  "MESSAGE":"İleti",
+  "MESSAGE_PLACEHOLDER":"Mesajını yaz...",
+  "SEND_EMAIL_SUCCESS":"E-posta başarıyla gönderildi ✌🏻",
+  "SEND_EMAIL_ERROR":"⚠️ DİKKAT ⚠️ E-posta gönderirken hata oluştu. Lütfen tekrar deneyin",
+  "SUBJECT_OFFLINE_MESSAGE":"Tiledesk Çevrimdışı mesaj 💬",
+  "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Mesaj ayrıca e-posta ile gönderilir 📩",
   "ID_CONVERSATION": "ID konuşma",
   "LABEL_CREATED_THE": "grup oluşturuldu",
   "LABEL_INFO_ATTRIBUTE": "Öznitellikler",
@@ -44,6 +56,7 @@
   "LABEL_VIDEO_CHAT": "Görüntülü arama",
   "LABEL_LEAVE_GROUP": "Gruptan ayrıl",
   "LABEL_CLOSE_GROUP": "Kapat",
+  "LABEL_OPEN_INFO_CONVERSATION":"Görüşme ayrıntılarını aç",
   "ALERT_TITLE": "Dikkat!",
   "CLOSE_ALERT_CONFIRM_LABEL": "Tamam",
   "CLOSE_ALERT_CANCEL_LABEL": "İPTAL ET",
@@ -67,7 +80,7 @@
   "INFO_SUPPORT_CHAT_CLOSED": "sohbet kapatıldı",
   "INFO_SUPPORT_LEAD_UPDATED":"Potansiyel müşteri güncellendi",
   "INFO_SUPPORT_MEMBER_LEFT_GROUP":"gruptan kaldırıldı",
-  "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"konuşmayı bıraktı",
+  "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"görüşmeden ayrıldı",
   "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Size yeni bir destek talebi atandı",
   "LABEL_PROFILE": "Profil",
   "LABEL_CLOSE": "Kapalı",
@@ -163,6 +176,8 @@
   "WAITING_TIME_FOUND": "Ekip genellikle $reply_time",
   "WAITING_TIME_NOT_FOUND": "Ekip en kısa sürede cevap verecektir",
   "CLOSED": "KAPALI",
+  "DIRECT_CHAT":"Doğrudan sohbet",
+  "GROUP_CHAT":"Grup Sohbeti",
   "PleaseSelectChatToStartMessaging": "Mesajlaşmaya başlamak için lütfen bir sohbet seçin",
   "FromThisAreNew": "------------------",
   "Preview": "Ön izleme",
@@ -263,5 +278,13 @@
   "First_name_of_agent": "Ajanın adı",
   "EnterCannedResponseTitle": "Hazır yanıt başlığını girin",
   "WriteMsgToSendToYourVisitors": "Ziyaretçilerinize göndermek için hazır bir yanıt mesajı yazın",
-  "EditProfile": "Profili Düzenle"
+  "EditProfile": "Profili Düzenle",
+  "NAVBAR":{
+    "SIMULATE_VISITOR":"Ziyaretçiyi simüle et",
+    "PROJECT_SETTINGS":"Proje ayarları",
+    "VIEW_ALL_PROJECTS":"Tüm projeleri görüntüle",
+    "ADD_PROJECT":"Proje ekle",
+    "RECENT_PROJECTS":"Son Projeler",
+    "OTHER_PROJECTS":"Diğer projeler"
+  }
 }

package/src/assets/i18n/uk.json

@@ -5,6 +5,8 @@
     "LABEL_AVAILABLE": "доступний",
     "LABEL_NOT_AVAILABLE": "недоступний",
     "LABEL_INACTIVE":"неактивний",
+    "LABEL_ONLINE":"онлайн",
+    "LABEL_OFFLINE":"офлайн",
     "LABEL_NO_MSG_HERE": "Тут досі немає повідомлення...",
     "LABEL_TODAY": "сьогодні",
     "LABEL_TOMORROW": "вчора",
@@ -20,6 +22,16 @@
         "неділя"
     ],
     "LABEL_SEND": "Надіслати",
+    "LABEL_CHAT":"Чат",
+    "EMAIL_PLACEHOLDER":"Чернетка доступна тут - натисніть, щоб змінити",
+    "EMAIL_NOT_FOUND_PLACEHOLDER":"Цей користувач не вказав адресу електронної пошти. Оновіть адресу відвідувача, щоб надіслати електронний лист",
+    "SUBJECT":"Тема",
+    "MESSAGE":"повідомлення",
+    "MESSAGE_PLACEHOLDER":"Введіть своє повідомлення...",
+    "SEND_EMAIL_SUCCESS":"Електронний лист успішно надіслано ✌🏻",
+    "SEND_EMAIL_ERROR":"⚠️ УВАГА ⚠️ Під час надсилання електронної пошти сталася помилка. Будь ласка, повторіть спробу",
+    "SUBJECT_OFFLINE_MESSAGE":"Повідомлення Tiledesk Offline 💬",
+    "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Повідомлення також надіслано електронною поштою 📩",
     "ID_CONVERSATION": "Розмова з ідентифікатором",
     "LABEL_CREATED_THE": "група створена на",
     "LABEL_INFO_ATTRIBUTE": "Атрибути",
@@ -44,6 +56,7 @@
     "LABEL_VIDEO_CHAT": "Відеодзвінок",
     "LABEL_LEAVE_GROUP": "Вийти з групи",
     "LABEL_CLOSE_GROUP": "Закрити",
+    "LABEL_OPEN_INFO_CONVERSATION":"Відкрити деталі розмови",
     "ALERT_TITLE": "Увага!",
     "CLOSE_ALERT_CONFIRM_LABEL": "добре",
     "CLOSE_ALERT_CANCEL_LABEL": "СКАСУВАТИ",
@@ -67,7 +80,7 @@
     "INFO_SUPPORT_CHAT_CLOSED": "Чат закритий",
     "INFO_SUPPORT_LEAD_UPDATED":"Лід оновлено",
     "INFO_SUPPORT_MEMBER_LEFT_GROUP":"видалено з групи",
-    "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"залишив розмову",
+    "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"залишив бесіду",
     "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Вам призначено новий запит на підтримку",
     "LABEL_PROFILE": "Профіль",
     "LABEL_CLOSE": "зачинено",
@@ -163,6 +176,8 @@
     "WAITING_TIME_FOUND": "Команда зазвичай відповідає $ час відповіді",
     "WAITING_TIME_NOT_FOUND": "Команда відповість якомога швидше",
     "CLOSED": "ЗАЧИНЕНО",
+    "DIRECT_CHAT":"Прямий чат",
+    "GROUP_CHAT":"Груповий чат",
     "PleaseSelectChatToStartMessaging": "Виберіть чат, щоб почати обмін повідомленнями",
     "FromThisAreNew": "------------------",
     "Preview": "Попередній перегляд",
@@ -263,5 +278,13 @@
     "First_name_of_agent": "Ім'я агента",
     "EnterCannedResponseTitle": "Введіть назву готової відповіді",
     "WriteMsgToSendToYourVisitors": "Напишіть готове повідомлення-відповідь, щоб надіслати його відвідувачам",
-    "EditProfile": "Редагувати профіль"
+    "EditProfile": "Редагувати профіль",
+    "NAVBAR":{
+        "SIMULATE_VISITOR":"Імітація відвідувача",
+        "PROJECT_SETTINGS":"Налаштування проекту",
+        "VIEW_ALL_PROJECTS":"Переглянути всі проекти",
+        "ADD_PROJECT":"Додати проект",
+        "RECENT_PROJECTS":"Останні проекти",
+        "OTHER_PROJECTS":"Інші проекти"
+    }
 }

package/src/assets/i18n/uz.json

@@ -6,6 +6,8 @@
     "LABEL_AVAILABLE": "mavjud",
     "LABEL_NOT_AVAILABLE": "mavjud emas",
     "LABEL_INACTIVE":"harakatsiz",
+    "LABEL_ONLINE":"onlayn",
+    "LABEL_OFFLINE":"oflayn",
     "LABEL_NO_MSG_HERE": "Bu yerda hali xabar yo'q...",
     "LABEL_TODAY": "Bugun",
     "LABEL_TOMORROW": "kecha",
@@ -21,6 +23,16 @@
         "yakshanba"
     ],
     "LABEL_SEND": "Yuborish",
+    "LABEL_CHAT":"Chat",
+    "EMAIL_PLACEHOLDER":"Qoralama bu yerda mavjud - tahrirlash uchun bosing",
+    "EMAIL_NOT_FOUND_PLACEHOLDER":"Bu foydalanuvchi elektron pochta manzilini ko'rsatmagan. Elektron pochta xabarini yuborish uchun tashrif buyuruvchining manzilini yangilang",
+    "SUBJECT":"Mavzu",
+    "MESSAGE":"Xabar",
+    "MESSAGE_PLACEHOLDER":"Xabaringizni yozing...",
+    "SEND_EMAIL_SUCCESS":"Elektron pochta muvaffaqiyatli yuborildi ✌🏻",
+    "SEND_EMAIL_ERROR":"⚠️ DIQQAT ⚠️ Elektron pochta xabarini yuborishda xatolik yuz berdi. Qaytadan urining",
+    "SUBJECT_OFFLINE_MESSAGE":"Tiledesk oflayn xabar 💬",
+    "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Xabar elektron pochta orqali ham yuborildi 📩",
     "ID_CONVERSATION": "Id suhbati",
     "LABEL_CREATED_THE": "kuni yaratilgan guruh",
     "LABEL_INFO_ATTRIBUTE": "Atributlar",
@@ -45,6 +57,7 @@
     "LABEL_VIDEO_CHAT": "Video qo'ng'iroq",
     "LABEL_LEAVE_GROUP": "Guruhni tark eting",
     "LABEL_CLOSE_GROUP": "Yopish",
+    "LABEL_OPEN_INFO_CONVERSATION":"Suhbat tafsilotlarini oching",
     "ALERT_TITLE": "Diqqat!",
     "CLOSE_ALERT_CONFIRM_LABEL": "OK",
     "CLOSE_ALERT_CANCEL_LABEL": "BEKOR",
@@ -164,6 +177,8 @@
     "WAITING_TIME_FOUND": "Jamoa odatda $reply_timebilan javob beradi",
     "WAITING_TIME_NOT_FOUND": "Jamoa imkon qadar tezroq javob beradi",
     "CLOSED": "YOPIQ",
+    "DIRECT_CHAT":"To'g'ridan-to'g'ri suhbat",
+    "GROUP_CHAT":"Guruh suhbati",
     "PleaseSelectChatToStartMessaging": "Xabar yozishni boshlash uchun chatni tanlang",
     "FromThisAreNew": "------------------",
     "Preview": "Ko‘rib chiqish",
@@ -264,5 +279,13 @@
     "First_name_of_agent": "Agentning ismi",
     "EnterCannedResponseTitle": "Tayyor javob sarlavhasini kiriting",
     "WriteMsgToSendToYourVisitors": "Mehmonlaringizga yuborish uchun konservalangan javob xabarini yozing",
-    "EditProfile": "Profilni tahrirlash"
+    "EditProfile": "Profilni tahrirlash",
+    "NAVBAR":{
+        "SIMULATE_VISITOR":"Mehmonni simulyatsiya qilish",
+        "PROJECT_SETTINGS":"Loyiha sozlamalari",
+        "VIEW_ALL_PROJECTS":"Barcha loyihalarni ko'rish",
+        "ADD_PROJECT":"Loyiha qo'shish",
+        "RECENT_PROJECTS":"So'nggi loyihalar",
+        "OTHER_PROJECTS":"Boshqa loyihalar"
+    }
 }

package/src/assets/js/chat21client.js

@@ -1058,7 +1058,7 @@ class Chat21Client {
 
 function isBrowser() {
     return true;
-    //return false;
+    // return false;
 }
 
 export { Chat21Client }; // Browser

package/src/chat-config-mqtt-localhost.json

@@ -21,9 +21,9 @@
         "APIendpoint": "http://localhost:8004/api",
         "_log": true
     },
-    "apiUrl": "http://localhost:3000/",
+    "apiUrl": "http://localhost:8081/api/",
     "baseImageUrl": "http://localhost:3000/",
-    "dashboardUrl": "http://localhost:8081/",
+    "dashboardUrl": "http://localhost:8081/dashboard/",
     "testsiteBaseUrl": "http://localhost:8081/widget/assets/twp/index.html",
     "logLevel": "DEBUG",
     "authPersistence": "LOCAL",

package/src/chat-config-native-mqtt.json

@@ -28,5 +28,8 @@
     "dashboardUrl": "https://console.native.tiledesk.com/dashboard/",
     "testsiteBaseUrl":"https://console.native.tiledesk.com/widget/assets/twp/index.html",
     "authPersistence": "LOCAL",
+    "supportMode": true,
+    "archivedButton": true,
+    "writeToButton": true,
     "wsUrl":"wss://console.native.tiledesk.com/mqws/ws"
 }

package/src/chat21-core/models/conversation.ts

@@ -16,7 +16,6 @@ export class ConversationModel {
     public sender_fullname: string,
     public status: string,
     public timestamp: number,
-    public time_last_message: string,
     // public selected: boolean,
     public color: string,
     public avatar: string,

package/src/chat21-core/models/projects.ts

@@ -0,0 +1,27 @@
+export interface Project {
+    _id: string;
+    updatedAt?: any;
+    createdAt?: any;
+    name?: string;
+    activeOperatingHours?: boolean;
+    operatingHours?: any
+    createdBy?: string;
+    id_project?: any;
+    widget?: any;
+    settings?: any;
+    role?: string;
+    user_available?: boolean;
+    profile_name?: any;
+    profile_agents?: any;
+    trial_expired?: any;
+    trial_days_left?: number;
+    trial_days?: number;
+    profile_type?: string;
+    subscription_is_active?: any;
+    profile?: any;
+    subscription_end_date?: any;
+    subscription_id?: any;
+    subscription_creation_date?: any;
+    subscription_start_date?: any;
+    __v?: any;
+}

package/src/chat21-core/providers/firebase/firebase-typing.service.ts

@@ -12,11 +12,11 @@ import 'firebase/database';
 import { TypingService } from '../abstract/typing.service';
 import { CustomLogger } from '../logger/customLogger';
 import { LoggerInstance } from '../logger/loggerInstance';
+import { TIME_TYPING_MESSAGE } from 'src/chat21-core/utils/constants';
 
 
 export class TypingModel {
  
-
   constructor(
       public uid: string,
       public timestamp: any,
@@ -35,14 +35,11 @@ export class FirebaseTypingService extends TypingService {
   BSIsTyping: BehaviorSubject<any> = new BehaviorSubject<any>(null);
   BSSetTyping: BehaviorSubject<any> = new BehaviorSubject<any>(null);
 
-  // public params
-  // public tenant: string;
-  private tenant: string;
-
-  // private params
   private urlNodeTypings: string;
   private setTimeoutWritingMessages: any;
+  private tenant: string;
   private logger: LoggerService = LoggerInstance.getInstance();
+  private ref: firebase.database.Query;
 
   constructor() {
     super();
@@ -64,10 +61,11 @@ export class FirebaseTypingService extends TypingService {
       urlTyping = this.urlNodeTypings + idCurrentUser + '/' + idConversation;
     }
     this.logger.debug('[FIREBASETypingSERVICE] urlTyping: ', urlTyping);
-    const ref = firebase.database().ref(urlTyping);
-    ref.on('child_changed', (childSnapshot) => {
+    this.ref = firebase.database().ref(urlTyping);
+    this.ref.on('child_changed', (childSnapshot) => {
       const precence: TypingModel = childSnapshot.val();
-      this.BSIsTyping.next({uid: idConversation, uidUserTypingNow: precence.uid, nameUserTypingNow: precence.name});
+      this.logger.debug('[FIREBASETypingSERVICE] child_changed: ', precence);
+      this.BSIsTyping.next({uid: idConversation, uidUserTypingNow: precence.uid, nameUserTypingNow: precence.name, waitTime: TIME_TYPING_MESSAGE});
     });
   }
 

package/src/chat21-core/providers/logger/customLogger.ts

@@ -20,7 +20,7 @@ export class CustomLogger implements LoggerService {
         this.isLogEnabled = isLogEnabled;
         if (logLevel) {
             this.logLevel = LogLevel[logLevel.toUpperCase()];
-            console.log('LoggerService this.logLevel  ', this.logLevel)
+            // console.log('LoggerService this.logLevel  ', this.logLevel)
         }
     }
 

package/src/chat21-core/providers/mqtt/mqtt-auth-service.ts

@@ -64,15 +64,14 @@ export class MQTTAuthService extends MessagingAuthService {
 
   // logout(callback) {
   logout(): Promise<boolean> {
-    this.logger.log("[MQTTAuthService] logout: closing mqtt connection...");
+    this.logger.debug("[MQTTAuthService] logout: closing mqtt connection...");
     return new Promise((resolve, reject) => {
       this.chat21Service.chatClient.close(() => {
-        console.log("[MQTTAuthService] logout: mqtt connection closed. OK");
         // remove
         // this.appStorage.removeItem('tiledeskToken');
         // this.appStorage.removeItem('currentUser');
         this.currentUser = null;
-        console.log("[MQTTAuthService] logout: user removed");
+        this.logger.debug("[MQTTAuthService] logout: mqtt connection closed. user removed. OK");
         this.BSSignOut.next(true);
         this.BSAuthStateChanged.next('offline');
         resolve(true)
@@ -94,7 +93,7 @@ z
 
   /** */
   getToken(): string {
-    this.logger.log('[MQTTAuthService]::getToken');
+    this.logger.debug('[MQTTAuthService]::getToken');
     return this.token;
   }
 
@@ -255,19 +254,19 @@ z
     // const that = this;
     this.http.post(this.URL_TILEDESK_CREATE_CUSTOM_TOKEN, postData, { headers, responseType})
     .subscribe(data =>  {
-      this.logger.log("[MQTTAuthService] connectWithCustomToken: **** data", data)
+      this.logger.debug("[MQTTAuthService] connectWithCustomToken: **** data", data)
       const result = JSON.parse(data);
       this.connectMQTT(result);
     }, error => {
-      this.logger.log(error);
+      this.logger.error(error);
     });
   }
 
   connectMQTT(credentials: any): any {
-    this.logger.log('[MQTTAuthService] connectMQTT: **** credentials:', credentials);
+    this.logger.debug('[MQTTAuthService] connectMQTT: **** credentials:', credentials);
     const userid = credentials.userid;
     this.chat21Service.chatClient.connect(userid, credentials.token, () => {
-      this.logger.log('[MQTTAuthService] connectMQTT: Chat connected.');
+      this.logger.debug('[MQTTAuthService] connectMQTT: Chat connected.');
       this.BSAuthStateChanged.next('online');
     });
   }

package/src/chat21-core/utils/constants.ts

@@ -43,8 +43,13 @@ export const CHANNEL_TYPE_GROUP = 'group';
 // TYPES MESSAGES
 export const TYPE_MSG_TEXT = 'text';
 export const TYPE_MSG_IMAGE = 'image';
+export const TYPE_MSG_FILE = 'file';
+export const TYPE_MSG_BUTTON = 'button';
+export const TYPE_MSG_EMAIL = 'email';
+
 export const MAX_WIDTH_IMAGES = 300;
 export const MIN_WIDTH_IMAGES = 130;
+export const TIME_TYPING_MESSAGE = 2000;
 export const TYPE_DIRECT = 'direct';
 export const TYPE_GROUP = 'group';
 export const SYSTEM = 'system';
@@ -69,7 +74,8 @@ export const TOUCHING_OPERATOR = "TOUCHING_OPERATOR";
 // URLS
 // export const URL_SOUND = 'assets/sounds/pling.mp3';
 export const URL_SOUND_LIST_CONVERSATION = '/assets/sounds/pling.mp3';
-export const URL_SOUND_CONVERSATION_DETAIL = '/assets/sounds/justsaying.mp3';
+export const URL_SOUND_CONVERSATION_ADDED = '/assets/sounds/wheep-wheep.mp3';
+export const URL_SOUND_CONVERSATION_UNASSIGNED = '/assets/sounds/interface-start.mp3'
 // export const CHAT_SEND_BY_EMAIL_LINK =
 // 'mailto:?subject=Transcript Chat Conversation&body=Salve,%0D%0A%0D%0Adi
 // seguito potrà scaricare il transcript della conversazione intercorsa con il nostro servizio di

package/src/chat21-core/utils/convertRequestToConversation.ts

@@ -0,0 +1,41 @@
+import { TYPE_DIRECT, TYPE_SUPPORT_GROUP } from 'src/chat21-core/utils/constants';
+import { ConversationModel } from 'src/chat21-core/models/conversation';
+import { Inject, Injectable, OnInit } from '@angular/core';
+import { avatarPlaceholder, getColorBck } from './utils-user';
+import moment from 'moment';
+
+@Injectable()
+export class ConvertRequestToConversation {
+
+
+    
+    initialize(){
+
+    }
+
+    getConvFromRequest(request: any): ConversationModel{
+        return new ConversationModel(
+            request.request_id,
+            request.attributes,
+            request.request_id && (request.request_id.startsWith('group-') || request.request_id.startsWith('support-group'))? TYPE_SUPPORT_GROUP: TYPE_DIRECT,
+            request.lead && request.lead.fullname ? request.lead.fullname: null,
+            request.requester_id,
+            request.lead && request.lead.fullname ? request.lead.fullname: null,
+            request.requester_id,
+            '',
+            true,
+            request.first_text,
+            request.first_text,
+            request.requester_id,
+            '',
+            request.lead && request.lead.fullname ? request.lead.fullname: null,
+            '0',
+            moment(request.createdAt).unix(),
+            getColorBck(request.lead.fullname),
+            avatarPlaceholder(request.lead.fullname),
+            false,
+            'text'
+        ); 
+    }
+
+}

package/src/chat21-core/utils/user-typing/user-typing.component.html

@@ -1,6 +1,9 @@
-<div class="tile-typing-now" [class.active]="isTyping">
-  <span *ngIf="nameUserTypingNow">
-    {{nameUserTypingNow}}
-  </span>
-  {{ translationMap?.get('LABEL_IS_WRITING') }}
+<div class="tile-typing-now" *ngIf="typingLocation === 'header'">
+  <span *ngIf="nameUserTypingNow">{{nameUserTypingNow}} </span>
+  {{ translationMap?.get('LABEL_WRITING') }}
+</div>
+<div class="spinner" *ngIf="typingLocation === 'content'">
+  <div class="bounce1"></div>
+  <div class="bounce2"></div>
+  <div class="bounce3"></div>
 </div>