@chat21/chat21-ionic 3.0.61-rc8 → 3.0.62

package/src/app/chatlib/conversation-detail/message/bubble-message/bubble-message.component.ts

@@ -8,6 +8,8 @@ import { LoggerInstance } from 'src/chat21-core/providers/logger/loggerInstance'
 import { TranslateService } from '@ngx-translate/core';
 import { TiledeskAuthService } from 'src/chat21-core/providers/tiledesk/tiledesk-auth.service';
 import * as moment from 'moment';
+import { CreateCannedResponsePage } from 'src/app/pages/create-canned-response/create-canned-response.page'
+import { ModalController } from '@ionic/angular';
 @Component({
   selector: 'chat-bubble-message',
   templateUrl: './bubble-message.component.html',
@@ -17,13 +19,15 @@ export class BubbleMessageComponent implements OnInit, OnChanges {
 
   @Input() message: MessageModel;
   @Input() textColor: string;
+  @Input() areVisibleCAR: boolean;
+  @Input() support_mode: boolean;
   @Output() onBeforeMessageRender = new EventEmitter();
   @Output() onAfterMessageRender = new EventEmitter();
   @Output() onImageRendered = new EventEmitter<boolean>()
   isImage = isImage;
   isFile = isFile;
   isFrame = isFrame;
-
+  @Input() addAsCannedResponseTooltipText : string;
   public browserLang: string;
 
   tooltipOptions = {
@@ -41,46 +45,14 @@ export class BubbleMessageComponent implements OnInit, OnChanges {
   constructor(
     public sanitizer: DomSanitizer,
     private translate: TranslateService,
-    public tiledeskAuthService: TiledeskAuthService
-    
+    public tiledeskAuthService: TiledeskAuthService,
+    public modalController: ModalController,
     ) {
     // console.log('BUBBLE-MSG Hello !!!!')
   }
 
   ngOnInit() {
-
     this.setMomentLocale()
-    // this.browserLang = this.translate.getBrowserLang();
-  
-    // if (this.browserLang) {
-    //   if (this.browserLang === 'it') {
-
-
-    //     moment.locale('it', {
-    //       calendar: {
-    //         lastDay: '[Ieri alle] LT',
-    //         sameDay: '[Oggi alle] LT',
-    //         nextDay: '[Domani alle] LT',
-    //         lastWeek: '[Ultimo] dddd [alle] LT',
-    //         nextWeek: 'dddd [alle] LT',
-    //         sameElse: 'lll'
-    //       }
-    //     });
-
-    //   } else {
-    //     moment.locale('en', {
-    //       calendar: {
-    //         lastDay: '[Yesterday at] LT',
-    //         sameDay: '[Today at] LT',
-    //         nextDay: '[Tomorrow at] LT',
-    //         lastWeek: '[last] dddd [at] LT',
-    //         nextWeek: 'dddd [at] LT',
-    //         sameElse: 'lll'
-    //       }
-    //     });
-    //   }
-    // }
-
   }
 
 
@@ -109,15 +81,18 @@ export class BubbleMessageComponent implements OnInit, OnChanges {
         sameElse: 'LLLL'
       }
     });
+    // this.translate.getTranslation(chat_lang).subscribe((labels: string) => {
+    //   console.log('[BUBBLE-MESSAGE] translations: ', labels);
+    // });
   }
 
   ngOnChanges() {
-    // console.log('BUBBLE-MSG Hello !!!! this.message ',  this.message)
+    this.logger.log('BUBBLE-MSG Hello !!!! this.message ',  this.message)
+    this.logger.log('BUBBLE-MSG ngOnChanges areVisibleCAR', this.areVisibleCAR)
+    this.logger.log('BUBBLE-MSG ngOnChanges support_mode', this.support_mode)
     if (this.message && this.message.metadata && typeof this.message.metadata === 'object') {
       this.getMetadataSize(this.message.metadata)
-      // console.log('BUBBLE-MSG ngOnChanges message > metadata', this.message.metadata)
     }
-
   }
 
 
@@ -184,11 +159,11 @@ export class BubbleMessageComponent implements OnInit, OnChanges {
         const domRepresentation = document.getElementsByClassName('chat-tooltip');
         if (domRepresentation) {
           const item = domRepresentation[0] as HTMLInputElement;
-          if (!item.classList.contains('tooltip-show')) {
+          if (item && !item.classList.contains('tooltip-show')) {
             item.classList.add('tooltip-show');
           }
           setTimeout(function () {
-            if (item.classList.contains('tooltip-show')) {
+            if (item && item.classList.contains('tooltip-show')) {
               item.classList.remove('tooltip-show');
             }
           }, that.tooltipOptions['hideDelayAfterClick']);
@@ -224,6 +199,26 @@ export class BubbleMessageComponent implements OnInit, OnChanges {
     this.onImageRendered.emit(event)
   }
 
+  async presentCreateCannedResponseModal(): Promise<any> {
+    this.logger.log('[BUBBLE-MESSAGE] PRESENT CREATE CANNED RESPONSE MODAL ')
+    const attributes = {
+       message: this.message,
+    }
+    const modal: HTMLIonModalElement = await this.modalController.create({
+      component: CreateCannedResponsePage,
+      componentProps: attributes,
+      swipeToClose: false,
+      backdropDismiss: false,
+    })
+    modal.onDidDismiss().then((dataReturned: any) => {
+      // 
+      this.logger.log('[BUBBLE-MESSAGE] ', dataReturned.data)
+    })
+
+    return await modal.present()
+  }
+
+
   // printMessage(message, messageEl, component) {
   //   const messageOBJ = { message: message, sanitizer: this.sanitizer, messageEl: messageEl, component: component}
   //   this.onBeforeMessageRender.emit(messageOBJ)

package/src/app/chatlib/conversation-detail/message/message-attachment/message-attachment.component.scss

@@ -4,7 +4,7 @@
     margin-top: -6px;
     margin-bottom: 5px;
     height: auto;
-
+    padding-left: 8px;
 
     .div-button {
         display: inline-block;

package/src/app/chatlib/list-conversations-component/list-conversations/list-conversations.component.ts

@@ -15,7 +15,7 @@ export class ListConversationsComponent implements OnInit {
   @Input() listConversations: ConversationModel[];
   @Input() limit?: number
   @Input() stylesMap: Map<string, string>;
-  @Input() translationMap: Map< string, string>;
+  @Input() translationMap: Map<string, string>;
   @Output() onConversationSelected = new EventEmitter<ConversationModel>();
   @Output() onImageLoaded = new EventEmitter<ConversationModel>();
   @Output() onConversationLoaded = new EventEmitter<ConversationModel>();
@@ -29,9 +29,11 @@ export class ListConversationsComponent implements OnInit {
   arrayDiffer: any;
 
   uidConvSelected: string;
-  constructor(public iterableDiffers: IterableDiffers,
-              public kvDiffers: KeyValueDiffers) {
-          this.iterableDifferListConv = this.iterableDiffers.find([]).create(null);   
+  constructor(
+    public iterableDiffers: IterableDiffers,
+    public kvDiffers: KeyValueDiffers
+  ) {
+    this.iterableDifferListConv = this.iterableDiffers.find([]).create(null);
   }
 
   ngOnInit() {
@@ -44,7 +46,7 @@ export class ListConversationsComponent implements OnInit {
     // })
   }
 
-  ngOnChanges(changes: SimpleChanges){
+  ngOnChanges(changes: SimpleChanges) {
     // console.log('empDifferMap:: 1111' + JSON.stringify(this.listConversations[1]))
     // console.log('empDifferMap:: 1111', this.listConversations)
     // this.listConversations.forEach(emp => {
@@ -56,7 +58,8 @@ export class ListConversationsComponent implements OnInit {
 
   public openConversationByID(conversation) {
     this.logger.log('[LISTCONVERSATIONS-W] openConversationByID: ', conversation);
-    if ( conversation ) {
+    if (conversation) {
+      this.logger.log(conversation.recipient_fullname)
       // this.conversationsService.updateIsNew(conversation);
       // this.conversationsService.updateConversationBadge();
       this.uidConvSelected = conversation.uid
@@ -67,10 +70,10 @@ export class ListConversationsComponent implements OnInit {
   ngAfterViewInit() {
     this.logger.log('[LISTCONVERSATIONS-W] ---ngAfterViewInit---: listConversations ', this.listConversations);
   }
-  
+
   ngDoCheck() {
     let changesListConversation = this.iterableDifferListConv.diff(this.listConversations);
-    if(changesListConversation){
+    if (changesListConversation) {
       // changesListConversation.forEachAddedItem(element => {
       //   console.log('itemmmm 1111 added ', element)
       //   let conv = element.item
@@ -104,7 +107,7 @@ export class ListConversationsComponent implements OnInit {
       //   console.log('... Array changes ...', empArrayChanges);
       //   empArrayChanges.forEachAddedItem((record) => {
       //     console.log('1111 Added ', record.currentValue);
-  
+
       //   });
       //   empArrayChanges.forEachRemovedItem((record) => {
       //     console.log('1111 Removed ' + record.previousValue);
@@ -128,7 +131,7 @@ export class ListConversationsComponent implements OnInit {
     //     });
     //   }
     // }
-    
+
   }
 
 

package/src/app/components/conversation-detail/header-conversation-detail/header-conversation-detail.component.html

@@ -45,12 +45,13 @@
     <!-- openInfoConversation  {{openInfoConversation}} -->
     <ion-buttons slot="end">
 
-      <!-- <ion-button ion-button fill="clear" color="primary" size="small" (click)="closeConversation()" [ngClass]="{'resolve-conv-margin-right': !isMobile}">
+      <!-- <ion-button ion-button fill="clear" color="primary" size="small" (click)="presentCreateTicketModal()" [ngClass]="{'resolve-conv-margin-right': !isMobile}">
         <ion-icon name="ticket-outline"></ion-icon>
         <span style="text-transform: capitalize; margin-left: 5px;"> {{ 'Crea ticket' | translate}} </span>
       </ion-button> -->
 
-      <ion-button *ngIf="idConv.startsWith('support-group')" ion-button fill="clear" color="primary" size="small" (click)="closeConversation()" [ngClass]="{'resolve-conv-margin-right': !isMobile}" style="">
+      <ion-button *ngIf="idConv.startsWith('support-group') && conv_type !== 'archived'" ion-button fill="clear" color="primary" size="small" 
+      (click)="closeConversation()" [ngClass]="{'resolve-conv-margin-right': !isMobile}" [disabled]="conv_closed === true">
         <!-- <ion-icon slot="icon-only" name="alert-circle-outline"></ion-icon> -->
         <ion-icon name="archive-outline"></ion-icon>
         <!-- <ion-icon slot="icon-only"  name="information-outline"></ion-icon> -->

package/src/app/components/conversation-detail/header-conversation-detail/header-conversation-detail.component.scss

@@ -150,6 +150,7 @@ ion-header {
 
 .tile-info-with-ios {
     left: 82px !important;
+    top: 10px!important;
 }
 
 .user-presence-ios {
@@ -158,6 +159,7 @@ ion-header {
 
 .avatar-container-ios {
     left: 55px;
+    top: 10px;
 }
 
 .resolve-conv-margin-right {

package/src/app/components/conversation-detail/header-conversation-detail/header-conversation-detail.component.ts

@@ -1,15 +1,27 @@
-import { Component, OnInit, Input, Output, EventEmitter, OnChanges } from '@angular/core';
-import { ActivatedRoute, Router } from '@angular/router';
-import { ImageRepoService } from 'src/chat21-core/providers/abstract/image-repo.service';
+import {
+  Component,
+  OnInit,
+  Input,
+  Output,
+  EventEmitter,
+  OnChanges,
+} from '@angular/core'
+import { ActivatedRoute, Router } from '@angular/router'
+import { ImageRepoService } from 'src/chat21-core/providers/abstract/image-repo.service'
 
 // Logger
-import { LoggerService } from 'src/chat21-core/providers/abstract/logger.service';
-import { LoggerInstance } from 'src/chat21-core/providers/logger/loggerInstance';
-import { setConversationAvatar, setChannelType } from 'src/chat21-core/utils/utils';
-import { Platform } from '@ionic/angular';
-// import { TiledeskAuthService } from 'src/chat21-core/providers/tiledesk/tiledesk-auth.service';
-// import { TiledeskService } from 'src/app/services/tiledesk/tiledesk.service';
-import { EventsService } from 'src/app/services/events-service';
+import { LoggerService } from 'src/chat21-core/providers/abstract/logger.service'
+import { LoggerInstance } from 'src/chat21-core/providers/logger/loggerInstance'
+import {
+  setConversationAvatar,
+  setChannelType,
+} from 'src/chat21-core/utils/utils'
+import { Platform } from '@ionic/angular'
+
+import { ModalController } from '@ionic/angular'
+import { EventsService } from 'src/app/services/events-service'
+import { CreateTicketPage } from 'src/app/pages/create-ticket/create-ticket.page'
+import { TiledeskService } from 'src/app/services/tiledesk/tiledesk.service'
 
 @Component({
   selector: 'app-header-conversation-detail',
@@ -17,32 +29,34 @@ import { EventsService } from 'src/app/services/events-service';
   styleUrls: ['./header-conversation-detail.component.scss'],
 })
 export class HeaderConversationDetailComponent implements OnInit, OnChanges {
-  @Input() conversationAvatar: any;
-  @Input() idLoggedUser: string;
-  @Input() isOpenInfoConversation: boolean;
-  @Input() isMobile: boolean;
-  @Input() translationMap: Map<string, string>;
-  @Output() eventOpenCloseInfoConversation = new EventEmitter<boolean>();
+  @Input() conversationAvatar: any
+  @Input() idLoggedUser: string
+  @Input() conv_type: string
+  @Input() isOpenInfoConversation: boolean
+  @Input() isMobile: boolean
+  @Input() translationMap: Map<string, string>
+  @Output() eventOpenCloseInfoConversation = new EventEmitter<boolean>()
   conversationWithFullname: string
-  openInfoConversation = true;
-  openInfoMessage = true;
-  DIRECT = 'direct';
-
-  isDirect = false;
-  isTyping = false;
-  borderColor = '#ffffff';
-  fontColor = '#949494';
-  membersConversation = ['SYSTEM'];
-  fullNameConv: string;
-  idConv: string;
-  conversation_with_fullname: string;
-  platformName: string;
-
-  private logger: LoggerService = LoggerInstance.getInstance();
+  openInfoConversation = true
+  openInfoMessage = true
+  DIRECT = 'direct'
+
+  isDirect = false
+  isTyping = false
+  borderColor = '#ffffff'
+  fontColor = '#949494'
+  membersConversation = ['SYSTEM']
+  fullNameConv: string
+  idConv: string
+  conversation_with_fullname: string
+  platformName: string
+  conv_closed: boolean = false;
+  IS_ON_IOS_MOBILE_DEVICE: boolean
+  private logger: LoggerService = LoggerInstance.getInstance()
 
   /**
    * Constructor
-   * @param imageRepoService 
+   * @param imageRepoService
    */
   constructor(
     public imageRepoService: ImageRepoService,
@@ -50,98 +64,155 @@ export class HeaderConversationDetailComponent implements OnInit, OnChanges {
     public platform: Platform,
     private router: Router,
     // public tiledeskAuthService: TiledeskAuthService,
-    // public tiledeskService: TiledeskService,
+    public tiledeskService: TiledeskService,
     public events: EventsService,
+    public modalController: ModalController,
   ) {
-    this.route.paramMap.subscribe(params => {
-
-
+    this.route.paramMap.subscribe((params) => {
       // this.conversationWithFullname = params.get('FullNameConv');
-      this.logger.log('[CONVS-DETAIL][HEADER] -> params: ', params);
+      this.logger.log('[CONVS-DETAIL][HEADER] -> params: ', params)
       this.fullNameConv = params.get('FullNameConv')
-      this.logger.log('[CONVS-DETAIL][HEADER] -> params > conversation_with_fullname: ', this.fullNameConv);
-      this.idConv = params.get('IDConv');
-      this.logger.log('[CONVS-DETAIL][HEADER] -> params > conversation_with: ', this.idConv);
-    });
+      this.logger.log(
+        '[CONVS-DETAIL][HEADER] -> params > conversation_with_fullname: ',
+        this.fullNameConv,
+      )
+      this.idConv = params.get('IDConv')
+      this.logger.log(
+        '[CONVS-DETAIL][HEADER] -> params > conversation_with: ',
+        this.idConv,
+      )
+    })
   }
 
- 
-
-
-
   // ----------------------------------------------------
   // @ Lifehooks
   // ----------------------------------------------------
   ngOnInit() {
-    this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnInit) - idLoggedUser', this.idLoggedUser);
-    this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnInit) - conversationAvatar', this.conversationAvatar);
-    this.conversation_with_fullname = this.conversationAvatar.conversation_with_fullname
 
+    this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnInit) - idLoggedUser', this.idLoggedUser,)
+    this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnInit) - conversationAvatar', this.conversationAvatar,)
+    this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnInit) -  conv_type', this.conv_type,)
+    this.conversation_with_fullname = this.conversationAvatar.conversation_with_fullname
+    this.listenToConversationHasBeenClosed()
     this.initialize();
+    // this.isOniOSMobileDevice()
+  }
+
+  isOniOSMobileDevice() {
+    this.IS_ON_IOS_MOBILE_DEVICE = false;
+    if (/iPad|iPhone|iPod/i.test(window.navigator.userAgent)) {
+      this.IS_ON_IOS_MOBILE_DEVICE = true;
+
+    }
+    // console.log('[CONVS-DETAIL][HEADER] IS_ON_IOS_MOBILE_DEVICE ', this.IS_ON_IOS_MOBILE_DEVICE)
+    return this.IS_ON_IOS_MOBILE_DEVICE;
   }
 
   ngOnChanges() {
-    this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnChanges) -  conversationAvatar', this.conversationAvatar);
+    this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnChanges) -  conversationAvatar', this.conversationAvatar)
     if (this.conversationAvatar) {
-      this.conversationAvatar.imageurl = this.imageRepoService.getImagePhotoUrl(this.conversationAvatar.uid)
+      this.conversationAvatar.imageurl = this.imageRepoService.getImagePhotoUrl(
+        this.conversationAvatar.uid,
+      )
     } else {
-      const channelType = setChannelType(this.idConv);
-      this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnChanges) - conversationAvatar usecase UNDEFINED channelType ', channelType);
+      const channelType = setChannelType(this.idConv)
+      this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnChanges) - conversationAvatar usecase UNDEFINED channelType ', channelType)
       this.conversationAvatar = setConversationAvatar(
         this.idConv,
         this.fullNameConv,
         channelType,
-      );
+      )
       if (this.conversationAvatar) {
-        this.conversationAvatar.imageurl = this.imageRepoService.getImagePhotoUrl(this.conversationAvatar.uid)
+        this.conversationAvatar.imageurl = this.imageRepoService.getImagePhotoUrl(
+          this.conversationAvatar.uid,
+        )
       }
-      this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnChanges) - conversationAvatar usecase UNDEFINED conversationAvatar', this.conversationAvatar);
+      this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnChanges) - conversationAvatar usecase UNDEFINED conversationAvatar', this.conversationAvatar)
     }
 
-    this.logger.log('[CONVS-DETAIL][HEADER] - (ngOnChanges) - isOpenInfoConversation', this.isOpenInfoConversation);
-    this.openInfoConversation = this.isOpenInfoConversation;
+    this.logger.log(
+      '[CONVS-DETAIL][HEADER] - (ngOnChanges) - isOpenInfoConversation',
+      this.isOpenInfoConversation,
+    )
+    this.openInfoConversation = this.isOpenInfoConversation
   }
 
-
   // ----------------------------------------------------
   // @ Initialize (called in ngOnInit)
   // ----------------------------------------------------
   initialize() {
     this.getPlatformName()
-    if (this.conversationAvatar && this.conversationAvatar.channelType === this.DIRECT) {
-      this.isDirect = true;
+    if (
+      this.conversationAvatar &&
+      this.conversationAvatar.channelType === this.DIRECT
+    ) {
+      this.isDirect = true
     } else if (this.idLoggedUser) {
-      this.membersConversation.push(this.idLoggedUser);
+      this.membersConversation.push(this.idLoggedUser)
     }
   }
 
   getPlatformName() {
-    this.logger.log('getPlatformName this.platform', this.platform) 
+    this.logger.log('getPlatformName this.platform', this.platform)
     if (this.platform.is('ios')) {
       this.platformName = 'ios'
-      this.logger.log('getPlatformName platformName', this.platformName) 
-    } else if (this.platform.is('android')){
+      this.logger.log('getPlatformName platformName', this.platformName)
+    } else if (this.platform.is('android')) {
       this.platformName = 'android'
-      this.logger.log('getPlatformName platformName', this.platformName) 
+      this.logger.log('getPlatformName platformName', this.platformName)
     }
   }
 
   closeConversation() {
-    this.events.publish('hasclosedconversation', this.idConv);
+    this.logger.log('[CONVS-DETAIL][HEADER] click on RESOLVE this.events', this.events) 
+    this.events.publish('conversation:closed', this.idConv)
+  }
+
+  listenToConversationHasBeenClosed() {
+    this.events.subscribe('conversationhasbeenclosed', (convId) => {
+      // console.log('[CONVS-DETAIL][HEADER] conversationhasbeenclosed  convId', convId)
+      if (convId === this.idConv) {
+        this.logger.log('[CONVS-DETAIL][HEADER] the conversation was closed',)
+        this.conv_closed = true;
+      }
+    });
   }
 
+
+
   onOpenCloseInfoConversation() {
-    this.openInfoMessage = false;
-    this.openInfoConversation = !this.openInfoConversation;
-    this.logger.log('[CONVS-DETAIL][HEADER] - onOpenCloseInfoConversation - openInfoConversation ', this.openInfoConversation);
-    this.eventOpenCloseInfoConversation.emit(this.openInfoConversation);
+    this.openInfoMessage = false
+    this.openInfoConversation = !this.openInfoConversation
+    this.logger.log(
+      '[CONVS-DETAIL][HEADER] - onOpenCloseInfoConversation - openInfoConversation ',
+      this.openInfoConversation,
+    )
+    this.eventOpenCloseInfoConversation.emit(this.openInfoConversation)
   }
 
   /** */
   pushPage(event) { }
 
   goBackToConversationList() {
-    this.router.navigateByUrl('/conversations-list');
+    this.router.navigateByUrl('/conversations-list')
   }
 
+  // -----------------------------------------------------------------
+  // PRESENT MODAL CREATE TICKET (MOVED IN ddp-deader.component.ts)
+  // -----------------------------------------------------------------
+  // async presentCreateTicketModal(e: any): Promise<any>{
+
+  //   // const attributes = {  enableBackdropDismiss: false };
+  //   const modal: HTMLIonModalElement =
+  //     await this.modalController.create({
+  //       component: CreateTicketPage,
+  //       // componentProps: attributes,
+  //       swipeToClose: false,
+  //       backdropDismiss: false
+  //     });
+  //   modal.onDidDismiss().then((detail: any) => {
+  //     this.logger.log('[CONVS-DETAIL][HEADER] ', detail.data);
+  //   });
+  //   return await modal.present();
+  // }
 }

package/src/app/components/conversation-detail/message-text-area/message-text-area.component.html

@@ -38,36 +38,73 @@
 
     <ion-col col-auto>
 
-      <div class="start-buttons" style="position: absolute;display: flex;"> 
-      
-        <ng-container *ngIf="areVisibleCAR">
-        <div class="canned-responses-btn-wpr" style="margin-left: -5px;" tooltip="{{translationMap?.get('CANNED_RESPONSES')}}" [options]="tooltipOptions"   placement="top">
-          <ion-button ion-button fill="clear" class="canned-responses-btn" (click)="openCannedResponses()" [disabled]="!IS_SUPPORT_GROUP_CONVERSATION || disableTextarea">
-            <ion-icon slot="icon-only" lazy="true" name="flash-outline" style="font-size: 24px;"></ion-icon>
-          </ion-button>
-        </div>
-        <div *ngIf="IS_SUPPORT_GROUP_CONVERSATION  && tagsCannedCount === 0" tooltip="{{translationMap?.get('NO_CANNED_RESPONSES')}}" [options]="tooltipOptions"   placement="top" class="no-canned-responses-btn-badge">
-          <ion-icon name="alert-sharp" style="vertical-align: middle;"></ion-icon>
-        </div>
-        <div *ngIf="IS_SUPPORT_GROUP_CONVERSATION  && tagsCannedCount > 0" tooltip="{{translationMap?.get('YES_CANNED_RESPONSES')}}" [options]="tooltipOptions"   placement="top" class="canned-responses-btn-badge">
-          <ion-icon name="information-sharp" style="vertical-align: middle;"></ion-icon>
-        </div>
-      </ng-container>
+      <div class="start-buttons" style="position: absolute;display: flex; top: 2px;">
+
+        <ng-container *ngIf="areVisibleCAR && support_mode === true">
+          <div class="canned-responses-btn-wpr" style="margin-left: -5px;"
+            tooltip="{{translationMap?.get('CANNED_RESPONSES')}}" [options]="tooltipOptions" placement="top">
+            <ion-button ion-button fill="clear" class="canned-responses-btn" (click)="openCannedResponses()"
+              [disabled]="!IS_SUPPORT_GROUP_CONVERSATION || disableTextarea">
+              <ion-icon slot="icon-only" lazy="true" name="flash-outline" style="font-size: 24px;"></ion-icon>
+            </ion-button>
+          </div>
+          <div *ngIf="IS_SUPPORT_GROUP_CONVERSATION  && tagsCannedCount === 0"
+            tooltip="{{translationMap?.get('NO_CANNED_RESPONSES')}}" [options]="tooltipOptions" placement="top"
+            class="no-canned-responses-btn-badge">
+            <ion-icon name="alert-sharp" style="vertical-align: middle;"></ion-icon>
+          </div>
+          <div *ngIf="IS_SUPPORT_GROUP_CONVERSATION  && tagsCannedCount > 0"
+            tooltip="{{translationMap?.get('YES_CANNED_RESPONSES')}}" [options]="tooltipOptions" placement="top"
+            class="canned-responses-btn-badge">
+            <ion-icon name="information-sharp" style="vertical-align: middle;"></ion-icon>
+          </div>
+        </ng-container>
 
- 
-        <div class="upload-image-btn-wpr" tooltip="{{translationMap?.get('UPLOAD')}}" [options]="tooltipOptions"  placement="top">
+
+        <div class="upload-image-btn-wpr" tooltip="{{translationMap?.get('UPLOAD')}}" [options]="tooltipOptions"
+          placement="top">
           <ion-button ion-button fill="clear" class="upload-image-btn" [disabled]="disableTextarea">
             <ion-icon slot="icon-only" lazy="true" name="attach-outline"
               style="font-size: 30px;transform: rotate(42deg);"></ion-icon>
             <input #fileInput type="file" (change)="onFileSelected($event)" capture="camera" id="file-input"
               [accept]="fileUploadAccept">
-             
+
           </ion-button>
-         
+
+        </div>
+
+        <!-- <ion-icon (click)="showEmojiPicker = !showEmojiPicker" color="secondary" name="happy" style="zoom:2;"></ion-icon> -->
+        <!-- --------------------------------------------- -->
+        <!-- Emoji Picker Button  tooltip="{{translationMap?.get('CANNED_RESPONSES')}}" [options]="tooltipOptions" placement="top" -->
+        <!-- --------------------------------------------- -->
+        <div class="emoji-picker-btn-wpr">
+          <ion-button ion-button fill="clear" class="emoji-picker-btn" (click)="showEmojiPicker = !showEmojiPicker"
+            [disabled]="disableTextarea">
+            <!-- <ion-icon slot="icon-only" lazy="true" name="flash-outline" style="font-size: 24px;"></ion-icon> -->
+            <ion-icon slot="icon-only" lazy="true" name="happy-outline" style="font-size: 24px;"></ion-icon>
+          </ion-button>
+
+          <!-- <div class="emojiContainer" [style.height]="showEmojiPicker?'300px':'0px'"> -->
+          <!--Show/Hide emoji picker. Don't use *ngIf because the component will be created again and again and cause performance issue-->
+          <!-- <emoji-picker (onEmojiSelect)="addEmoji($event)"></emoji-picker> -->
+          <!-- { position: 'absolute', bottom: '20px', right: '20px' }" -->
+          <!-- --------------------------------------------------------------------- -->
+          <!-- https://www.npmjs.com/package/@ctrl/ngx-emoji-mart/v/1.0.6 -->
+          <!-- --------------------------------------------------------------------- -->
+          <!-- [style]="{ position: 'absolute', bottom: '53px', right: '-246px' }" -->
+          <emoji-mart [showPreview]="false" [perLine]="emojiPerLine" [style.visibility]="showEmojiPicker?'visible':'hidden'"
+            (emojiSelect)="addEmoji($event)"  [ngClass]="{'emoji-mart-desktop': !IS_ON_MOBILE_DEVICE, 'emoji-mart-mobile': IS_ON_MOBILE_DEVICE }">
+          </emoji-mart>
+          <!-- </div> -->
+
         </div>
       </div>
 
-      <div class="text-message" [ngClass]="{'text-message-no-cr': areVisibleCAR === false}">
+
+
+
+
+      <div class="text-message" [ngClass]="{'text-message-no-cr': areVisibleCAR === false || support_mode === false}">
         <ion-textarea id="ion-textarea" #messageTextArea #message_text_area #textArea rows="1"
           [placeholder]="TEXAREA_PLACEHOLDER" autosize="false" auto-grow="true" autofocus="true" [value]=""
           [(ngModel)]="messageString" (ionChange)="ionChange($event);" [disabled]="disableTextarea"