@chat21/chat21-ionic 3.0.60 → 3.0.61-rc11

package/CHANGELOG.md

@@ -1,5 +1,80 @@
 # chat21-ionic ver 3.0
 
+### 3.0.61-rc11
+- Fixed the bug: the "Resolve" button is displayed in the header of the details of the archived conversations
+- Fixed the bug: in the header of the conversation detail the "Resolve" button remains active even after resolving the conversation
+- Adds the ability to create a ticket
+- Adds tooltips to the buttons available in the header of the conversation list
+- Change the text of the "Conversations" menu item in the left sidebar to "Monitor"
+
+### 3.0.61-rc10
+- Fixes the bug: the Analytics icon of the left sidebar is not displayed
+
+### 3.0.61-rc9
+- Fixes the bug: the Apps icon of the left sidebar is not displayed
+
+### 3.0.61-rc8
+- Changes the icon of the "Conversations" menu item to the left sidebar
+- Adds Serbian language
+
+### 3.0.61-rc7
+- Fixes the bug: while loading the app, the conversation list changes size and becomes wider
+- Changes the style of the left sidebar
+- Display in the "user data drawer" an avatar constructed with the initials of the logged in teammate if his profile picture is not available
+
+### 3.0.61-rc6
+- Enhances the style of the sidebar tooltips
+- Fixed bug: for direct conversations opening the "info sidebar" by clicking on the teammate avatar available in the conversation detail header does not work correctly
+- Fixes the bug: not all chat strings are translated into the browser language or into the selected language
+- Fixes the bug: Email is broken on dashes in user details sidebar
+- Displays an alert when a teammate archives a conversation from a project they are no longer a part of
+- Disable the "send message" textarea when a teammate replies to a support conversation of a project he is no longer a part of
+- Adds, when an image is pasted in the "send message" text area, the text of the text area as a caption of the image preview modal window
+- Adds, when an image is uploaded, the text of the "send message" text area as a caption of the image preview modal window
+
+### 3.0.61-rc5
+- Fixes the bug: on mobile devices the chat content is shifted to the right
+- Adds the ability to open and close the "user detail sidebar" by clicking on the avatar of the logged teammate present on the sidebar
+- Fixes the bug: canned responses remain visible even if, after making a filter, the backslash is deleted
+- Prevents the "open canned responses" button from inserting a backslash if another one exists before
+- Hides the badge that displays the number of unassigned conversations if there are none
+- Improves custom scrollbar displayed in the sidebar and in user detail sidebar 
+- Adds custom scrollbars to the conversation list and to the conversation detail
+
+### 3.0.61-rc4
+- Hides the item showing unassigned conversations in the list of archived conversations
+- Adds in the list of conversations to the "archive" button the tooltip "Resolve" if the conversation is of type "support" and the tooltip "Archive" if the conversation is of type "direct" or "group"
+- Changes all occurrences of the "teammatesButton" environment variable to "writeToButton"
+- Fixes the bug: if the sidebar is visible and the window width is less than 768px, the content of the conversation detail is not completely visible
+- Moves for conversations of type "support" the "Resolve conversation" button from the dropdown menu to the header of the conversation detail
+
+### 3.0.61-rc3
+- Replaces console.log with custom loggers 
+- Fixes the bug: the info support sidebar is no more displayed
+
+### 3.0.61-rc2
+- Fixes the bug: Profile picture in the sidebar does not update when logged in with another user after logging out
+- Bug Fix: in the "info-profile" page avoid the "uid of undefined" error
+- Adds the "user details" sidebar
+- Adds the languages flags images
+- Allows to close the "user details" sidebar by clicking outside it
+- Adds the tooltips to the links of the sidebar
+- Hides the sidebar when the teammate logs out, if the app is on a mobile device and if the environment variable "supportMode" is set to false
+- Hides in the item showing unassigned conversations the button to pin a project if the app is not on a mobile device 
+- Gets in the sidebar the feature tokens from the environment variables
+- Install the "Roboto" font
+- Changes font priority in global.scss: replace "Helvetica Neue" font with "Roboto" font
+- Imports the "Poppins" font family into index.html
+- Adds the "Resolve" tooltip to the "archive" button available in the conversation list
+- Displays the "Resolved Conversations" button and the "Teammates" button in the header of the conversation list  based on how the "teammatesButton" and "archivedButton" environment variables are set
+- Adds "teammatesButton" and "archivedButton" variables to the environments
+- Adds the "TEAMMATES_BUTTON" and the "ARCHIVED_BUTTON" variables to the env.sample file
+- Adds the "teammatesButton" and the "archivedButton" variables to the "chat-config-template.json" file and to "the chat-config.json" file
+- Updates the section "Configuration" of the "README.md" file with the new variables "teammatesButton" and the "archivedButton" 
+
+### 3.0.61-rc1
+- Adds a sidebar that allows navigation to the dashboard
+
 ### 3.0.60
 - Deploys in production
 

package/README.md

@@ -61,6 +61,8 @@ In progress git
         fileUploadAccept:"*/*",
         logLevel":"<YOUR-PREFERRED-LOG-LEVEL>",
         supportMode: false,
+        teammatesButton: false,
+        archivedButton: false,
         firebaseConfig: {
             tenant:"tilechat",
             apiKey: '123ABC..',

package/angular.json

@@ -41,6 +41,9 @@
               "src/chat-config-dev.json"
             ],
             "styles": [
+              "node_modules/@angular/material/prebuilt-themes/deeppurple-amber.css",
+              "node_modules/roboto-fontface/css/roboto/roboto-fontface.css",
+              "node_modules/@ng-select/ng-select/themes/default.theme.css",
               {
                 "input": "src/theme/variables.scss"
               },

package/config.xml

@@ -100,19 +100,19 @@
         <splash height="828" src="resources/ios/splash/Default-Landscape-1792h~iphone.png" width="1792" />
     </platform>
     <engine name="android" spec="^6.2.3" />
-    <engine name="browser" spec="5.0.4" />
+    <engine name="browser" spec="^5.0.4" />
     <engine name="ios" spec="6.1.1" />
     <plugin name="cordova-android-support-gradle-release" spec="^3.0.1">
         <variable name="ANDROID_SUPPORT_VERSION" value="27.+" />
     </plugin>
     <plugin name="cordova-plugin-chooser" spec="^1.3.2" />
-    <plugin name="cordova-plugin-device" spec="^2.0.2" />
+    <plugin name="cordova-plugin-device" spec="^2.0.3" />
     <plugin name="cordova-plugin-ionic-keyboard" spec="^2.2.0" />
     <plugin name="cordova-plugin-ionic-webview" spec="^4.2.1">
         <variable name="ANDROID_SUPPORT_ANNOTATIONS_VERSION" value="27.+" />
     </plugin>
     <plugin name="cordova-plugin-network-information" spec="^2.0.2" />
-    <plugin name="cordova-plugin-splashscreen" spec="^5.0.2" />
-    <plugin name="cordova-plugin-statusbar" spec="^2.4.2" />
-    <plugin name="cordova-plugin-whitelist" spec="^1.3.3" />
+    <plugin name="cordova-plugin-splashscreen" spec="^5.0.4" />
+    <plugin name="cordova-plugin-statusbar" spec="^2.4.3" />
+    <plugin name="cordova-plugin-whitelist" spec="^1.3.5" />
 </widget>

package/deploy_pre.sh

@@ -24,15 +24,15 @@ sed -i -e "s/$URL_VER/g" src/utils/constants.ts
 
 # ng build --prod --base-href /$NEW_BUILD/
 #ionic cordova build browser --prod
-#ionic cordova build browser --prod --release
-# ionic cordova build --env=pre browser --prod  #--verbose
 
 ionic cordova platform add browser --save
+#ionic cordova build browser --prod --release
+# ionic cordova build --env=pre browser --prod  #--verbose
 ionic cordova build -c=pre  browser --prod
 cp -p src/firebase-messaging-sw.js platforms/browser/www/
 cp -p src/manifest.json platforms/browser/www/
 cp -p src/chat-config.json platforms/browser/www/
-cp config.xml platforms/browser/www/
+
  
 ######### chat-ionic5 - the good one - publish in pre
 cd platforms/browser/www
@@ -47,18 +47,18 @@ echo available on https://s3.eu-west-1.amazonaws.com/tiledesk-dashboard-pre/chat
 echo available on https://support-pre.tiledesk.com/chat-ionic5/$version/index.html
 echo available on https://support-pre.tiledesk.com/chat-ionic5/index.html
 
-######### chat-ionic5-test - publish in pre with the projects right panel 
+######### chat-ionic5-panel - publish in pre with the projects right panel 
 # cd platforms/browser/www
-# aws s3 sync . s3://tiledesk-dashboard-pre/chat-ionic5-test/$version/
-# aws s3 sync . s3://tiledesk-dashboard-pre/chat-ionic5-test/
+# aws s3 sync . s3://tiledesk-dashboard-pre/chat-ionic5-panel/$version/
+# aws s3 sync . s3://tiledesk-dashboard-pre/chat-ionic5-panel/
 # cd ../../../
 
 # aws cloudfront create-invalidation --distribution-id E2DTAKWHWQ7C3J --paths "/*"
 
-# echo new version deployed on s3://tiledesk-dashboard-pre/chat-ionic5-test/$version/
-# echo available on https://s3.eu-west-1.amazonaws.com/tiledesk-dashboard-pre/chat-ionic5-test/$version/index.html
-# echo available on https://support-pre.tiledesk.com/chat-ionic5-test/$version/index.html
-# echo available on https://support-pre.tiledesk.com/chat-ionic5-test/index.html
+# echo new version deployed on s3://tiledesk-dashboard-pre/chat-ionic5-panel/$version/
+# echo available on https://s3.eu-west-1.amazonaws.com/tiledesk-dashboard-pre/chat-ionic5-panel/$version/index.html
+# echo available on https://support-pre.tiledesk.com/chat-ionic5-panel/$version/index.html
+# echo available on https://support-pre.tiledesk.com/chat-ionic5-panel/index.html
 
 
 ####### chat ionic MQTT in pre da aggiungere in deploy_pre.sh

package/deploy_prod.sh

@@ -25,9 +25,13 @@ cp -p config.xml platforms/browser/www/
 
 ###### CHAT in prod
 cd platforms/browser/www
-aws s3 sync . s3://tiledesk-console/v2/chat/
+aws s3 sync . s3://tiledesk-dashboard/v2/chat/
 aws s3 sync . s3://tiledesk-console/v2/chat/$version/
 cd ../../../
+# aws cloudfront create-invalidation --distribution-id E2DTAKWHWQ7C3J --paths "/*"
+
+# echo new version deployed on s3://tiledesk-dashboard/chat/$NEW_BUILD/
+echo new version deployed on s3://tiledesk-console/v2/chat/$version/
 echo new version deployed on s3://tiledesk-console/v2/chat/
 echo available on https://console.tiledesk.com/v2/chat/$version/index.html
 echo available on https://console.tiledesk.com/v2/chat/index.html

package/env.sample

@@ -3,7 +3,7 @@ DASHBOARD_URL=https://YOUR_DASHBOARD_URL
 WS_URL=wss://YOUR_TILEDESK_SERVER_URL?token=
 WS_URL_RELATIVE=********
 SERVER_BASE_URL=http://localhost:3000/
-FEATURES_TOKEN=CAR:F
+FEATURES_TOKEN=CAR:F-PAY:F-ANA:F-ACT:F-APP:F
 CHAT21_ENGINE=mqtt
 UPLOAD_ENGINE=native
 PUSH_ENGINE=none
@@ -11,6 +11,8 @@ FILE_UPLOAD_ACCEPT=*/*
 TENANT=tilechat
 LOG_LEVEL=INFO
 SUPPORT_MODE=false
+WRITE_TO_BUTTON=false,
+ARCHIVED_BUTTON=false,
 
 # For MQTT Chat Engine
 MQTT_APPID=tilechat

package/package.json

@@ -1,8 +1,8 @@
 {
     "name": "@chat21/chat21-ionic",
-    "version": "3.0.60",
+    "version": "3.0.61-rc11",
     "author": "Tiledesk SRL",
-    "homepage": "https://ionicframework.com/",
+    "homepage": "https://tiledesk.com/",
     "scripts": {
         "ng": "ng",
         "start": "ng serve",
@@ -13,10 +13,13 @@
     },
     "private": false,
     "dependencies": {
+        "@angular/animations": "^8.2.14",
+        "@angular/cdk": "^8.2.3",
         "@angular/common": "~8.2.14",
         "@angular/core": "~8.2.14",
         "@angular/forms": "~8.2.14",
         "@angular/http": "^7.2.16",
+        "@angular/material": "^8.2.3",
         "@angular/platform-browser": "~8.2.14",
         "@angular/platform-browser-dynamic": "~8.2.14",
         "@angular/router": "~8.2.14",
@@ -30,22 +33,23 @@
         "@ionic/angular": "^5.0.7",
         "@ionic/storage": "^2.2.0",
         "@mdi/font": "^5.1.45",
+        "@ng-select/ng-select": "^3.7.3",
         "@ngx-translate/core": "^12.1.2",
         "@ngx-translate/http-loader": "^4.0.0",
         "angular2-moment": "^1.9.0",
         "autolinker": "^3.14.2",
         "cordova-android": "^6.2.3",
         "cordova-android-support-gradle-release": "^3.0.1",
-        "cordova-browser": "5.0.4",
+        "cordova-browser": "^5.0.4",
         "cordova-ios": "6.1.1",
         "cordova-plugin-chooser": "^1.3.2",
-        "cordova-plugin-device": "^2.0.2",
+        "cordova-plugin-device": "^2.0.3",
         "cordova-plugin-ionic-keyboard": "^2.2.0",
         "cordova-plugin-ionic-webview": "^4.2.1",
         "cordova-plugin-network-information": "^2.0.2",
-        "cordova-plugin-splashscreen": "^5.0.2",
-        "cordova-plugin-statusbar": "^2.4.2",
-        "cordova-plugin-whitelist": "^1.3.3",
+        "cordova-plugin-splashscreen": "^5.0.4",
+        "cordova-plugin-statusbar": "^2.4.3",
+        "cordova-plugin-whitelist": "^1.3.5",
         "cordova-res": "^0.15.1",
         "core-js": "^2.5.4",
         "firebase": "^8.6.7",
@@ -59,6 +63,7 @@
         "ngx-logger": "^4.2.1",
         "ngx-perfect-scrollbar": "^9.0.0",
         "perfect-scrollbar": "^1.5.0",
+        "roboto-fontface": "^0.10.0",
         "rxjs": "~6.5.1",
         "tslib": "^1.9.0",
         "zone.js": "~0.9.1"

package/src/app/app-routing.module.ts

@@ -48,9 +48,19 @@ const routes: Routes = [
   {
     path: 'unassigned-conversations',
     loadChildren: () => import('./pages/unassigned-conversations/unassigned-conversations.module').then( m => m.UnassignedConversationsPageModule)
+  },
+  {
+    path: 'create-ticket',
+    loadChildren: () => import('./pages/create-ticket/create-ticket.module').then( m => m.CreateTicketPageModule)
+  },
+  {
+    path: 'create-requester',
+    loadChildren: () => import('./pages/create-requester/create-requester.module').then( m => m.CreateRequesterPageModule)
   }
 
 
+
+
   // {
   //   path: 'conversation-detail/:IDConv',
   //   loadChildren: () => import('./pages/conversation-detail/conversation-detail.module').then( m => m.ConversationDetailPageModule)

package/src/app/app.component.html

@@ -1,17 +1,27 @@
 <ion-app>
   <div>
-    <!-- (click)="hideAlert()" -->
+
     <app-image-viewer></app-image-viewer>
-    <ion-split-pane when="md" contentId="main">
 
-      <ion-nav #sidebarNav [root]="sidebarPage"></ion-nav>
+    <div class="sidebar" [ngClass]="{'hide-sidebar': IS_ONLINE === false || IS_ON_MOBILE_DEVICE === true || SUPPORT_MODE === false}">
+      <app-sidebar></app-sidebar>
+    </div>
+    
+    <div class="user-details-sidebar" [ngClass]="{'hide-sidebar': IS_ONLINE === false || IS_ON_MOBILE_DEVICE === true || SUPPORT_MODE === false}">
+      <app-sidebar-user-details> </app-sidebar-user-details>
+    </div>
+ 
+    <ion-split-pane when="md" contentId="main">
+      <!-- 'sidebar-visible': IS_ONLINE === true && SUPPORT_MODE === true, -->
+      <ion-nav #sidebarNav [root]="sidebarPage" [ngClass]="{'sidebar-hidden': IS_ON_MOBILE_DEVICE === true || SUPPORT_MODE === false}"></ion-nav>
       <!--  our side menu  -->
       <!-- <ion-router-outlet id="sidebar" name='sidebar' animated="false" #masterNav> -->
       <!-- <app-conversations-list></app-conversations-list> -->
       <!-- <app-details></app-details> -->
       <!-- </ion-router-outlet> -->
       <!-- the main content -->
-      <ion-router-outlet id="main" #detailNav animated="false">
+      <!--  -->
+      <ion-router-outlet id="main" #detailNav animated="false" [ngClass]="{'router-outlet-margin-left': platformIs === 'mobile' &&  SUPPORT_MODE === true && IS_ON_MOBILE_DEVICE === false}">
       </ion-router-outlet>
     </ion-split-pane>
   </div>

package/src/app/app.component.scss

@@ -1,6 +1,23 @@
-.split-pane-md.split-pane-visible > .split-pane-side { 
+.split-pane-md.split-pane-visible > .split-pane-side {
     min-width: 312px;
     display: block; // Safari bug fix
+    margin-left: 60px;
+}
+
+.sidebar-visible {
+    margin-left: 60px;
+}
+
+.sidebar-hidden {
+    margin-left: 0px !important;
+}
+
+.hide-sidebar {
+    display: none;
+}
+
+.router-outlet-margin-left {
+    left: 60px
 }
 
 // @media (min-width: 768px) {

package/src/app/app.component.ts

@@ -1,4 +1,4 @@
-import { URL_SOUND_LIST_CONVERSATION } from './../chat21-core/utils/constants';
+import { tranlatedLanguage, URL_SOUND_LIST_CONVERSATION } from './../chat21-core/utils/constants';
 import { ArchivedConversationsHandlerService } from 'src/chat21-core/providers/abstract/archivedconversations-handler.service';
 import { AppStorageService } from 'src/chat21-core/providers/abstract/app-storage.service';
 
@@ -58,6 +58,7 @@ import * as PACKAGE from 'package.json';
 import { filter } from 'rxjs/operators'
 import { WebSocketJs } from './services/websocket/websocket-js';
 import { Location } from '@angular/common'
+
 // import { filter } from 'rxjs/operators';
 
 @Component({
@@ -77,7 +78,7 @@ export class AppComponent implements OnInit {
   public sidebarPage: any;
   public notificationsEnabled: boolean;
   public zone: NgZone;
-  private platformIs: string;
+  public platformIs: string;
   private doitResize: any;
   private timeModalLogin: any;
   public tenant: string;
@@ -98,7 +99,9 @@ export class AppComponent implements OnInit {
   public missingConnectionToast: any
   public executedInitializeAppByWatchConnection: boolean = false;
   private version: string;
-
+  IS_ONLINE: boolean;
+  IS_ON_MOBILE_DEVICE: boolean;
+  SUPPORT_MODE: boolean;
   // private isOnline: boolean = false;
 
   wsService: WebSocketJs;
@@ -145,11 +148,20 @@ export class AppComponent implements OnInit {
 
     this.saveInStorageNumberOfOpenedChatTab();
     this.listenChatAlreadyOpenWithoutParamsInMobileMode()
-
+    this.isOnMobileDevice()
     // this.listenToUrlChanges();
     // this.getPageState();
   }
 
+  isOnMobileDevice() {
+    this.IS_ON_MOBILE_DEVICE = false;
+    if (/Android|iPhone/i.test(window.navigator.userAgent)) {
+      this.IS_ON_MOBILE_DEVICE = true;
+    }
+    // this.logger.log('[APP-COMP] IS_ON_MOBILE_DEVICE', this.IS_ON_MOBILE_DEVICE)
+    return this.IS_ON_MOBILE_DEVICE;
+  }
+
 
 
   listenChatAlreadyOpenWithoutParamsInMobileMode() {
@@ -256,7 +268,7 @@ export class AppComponent implements OnInit {
 
 
   saveInStorageNumberOfOpenedChatTab() {
-    this.logger.log('Calling saveInStorageChatOpenedTab!');
+    // this.logger.log('Calling saveInStorageChatOpenedTab!');
 
     // https://jsfiddle.net/jjjs5wd3/3/å
     if (+localStorage.tabCount > 0) {
@@ -286,6 +298,13 @@ export class AppComponent implements OnInit {
    */
   ngOnInit() {
     const appconfig = this.appConfigProvider.getConfig();
+    // console.log('[APP-COMP] appconfig', appconfig)
+    if (appconfig && appconfig.supportMode) {
+      this.SUPPORT_MODE = appconfig.supportMode
+      // console.log('[APP-COMP] appconfig > SUPPORT_MODE', this.SUPPORT_MODE)
+    } else {
+      this.SUPPORT_MODE = false;
+    }
     this.persistence = appconfig.authPersistence;
     this.appStorageService.initialize(environment.storage_prefix, this.persistence, '')
     // this.logger.log('[APP-COMP] HELLO ngOnInit !!!!!!!')
@@ -530,8 +549,8 @@ export class AppComponent implements OnInit {
       currentUserId = currentUser.uid;
       this.logger.log('[APP-COMP] - setLanguage current_user uid: ', currentUserId);
     }
-    this.translate.setDefaultLang('en');
-    this.translate.use('en');
+    // this.translate.setDefaultLang('en');
+    //   this.translate.use('en');
 
     const browserLang = this.translate.getBrowserLang();
     this.logger.log('[APP-COMP] browserLang: ', browserLang);
@@ -544,8 +563,19 @@ export class AppComponent implements OnInit {
     } else if (browserLang && stored_preferred_lang) {
       chat_lang = stored_preferred_lang
     }
-
-    this.translate.use(chat_lang);
+  
+    this.logger.log('[APP-COMP] - chat_lang', chat_lang)
+  
+    if (tranlatedLanguage.includes(chat_lang)) {
+      this.logger.log('[APP-COMP] tranlatedLanguage includes',chat_lang , ': ', tranlatedLanguage.includes(chat_lang)) 
+      this.translate.setDefaultLang(chat_lang)
+      this.translate.use(chat_lang);
+    }
+    else {
+      this.logger.log('[APP-COMP] tranlatedLanguage includes',chat_lang , ': ', tranlatedLanguage.includes(chat_lang)) 
+      this.translate.setDefaultLang('en');
+      this.translate.use('en');
+    }
 
     // this.logger.debug('[APP-COMP] navigator.language: ', navigator.language);
     // let language;
@@ -647,7 +677,7 @@ export class AppComponent implements OnInit {
       })
     } else {
       this.logger.warn('[APP-COMP] >>> I AM NOT LOGGED IN <<<')
-
+      this.IS_ONLINE = false;
       // clearTimeout(this.timeModalLogin);
       // this.timeModalLogin = setTimeout(() => {
       if (!this.hadBeenCalledOpenModal) {
@@ -830,10 +860,14 @@ export class AppComponent implements OnInit {
           // const user = this.tiledeskAuthService.getCurrentUser();
           // if (this.isOnline === false) {
           // if (AUTH_STATE_ONLINE) {
+          this.IS_ONLINE = true;
+          // console.log('[APP-COMP] IS_ONLINE', this.IS_ONLINE)
           this.goOnLine();
           // }
         } else if (state === AUTH_STATE_OFFLINE) {
           // this.checkTokenAndGoOffline() //se c'è un tiledeskToken salvato, allora aspetta, altrimenti vai offline
+          this.IS_ONLINE = false;
+          // console.log('[APP-COMP] IS_ONLINE', this.IS_ONLINE)
           this.goOffLine()
         }
       }, error => {
@@ -871,12 +905,12 @@ export class AppComponent implements OnInit {
   }
 
   /**
- * goOnLine:
- * 1 - nascondo splashscreen
- * 2 - recupero il tiledeskToken e lo salvo in chat manager
- * 3 - carico in d
- * @param user
- */
+  * goOnLine:
+  * 1 - nascondo splashscreen
+  * 2 - recupero il tiledeskToken e lo salvo in chat manager
+  * 3 - carico in d
+  * @param user
+  */
   goOnLine = () => {
     this.logger.log('[APP-COMP]- GO-ONLINE ');
     // this.isOnline = true;

package/src/app/app.module.ts

@@ -82,6 +82,8 @@ import { ConversationListPageModule } from './pages/conversations-list/conversat
 import { ConversationDetailPageModule } from './pages/conversation-detail/conversation-detail.module';
 import { LoginPageModule } from './pages/authentication/login/login.module';
 import { LoaderPreviewPageModule } from './pages/loader-preview/loader-preview.module';
+import { CreateTicketPageModule } from './pages/create-ticket/create-ticket.module';
+import { CreateRequesterPageModule } from './pages/create-requester/create-requester.module';
 
 // UTILS
 import { ScrollbarThemeModule } from './utils/scrollbar-theme.directive';
@@ -96,6 +98,7 @@ import { Network } from '@ionic-native/network/ngx';
 import { ConnectionService } from 'ng-connection-service';
 import { WebSocketJs } from './services/websocket/websocket-js';
 import { UnassignedConversationsPageModule } from './pages/unassigned-conversations/unassigned-conversations.module';
+import { BrowserAnimationsModule } from '@angular/platform-browser/animations';
 
 // FACTORIES
 export function createTranslateLoader(http: HttpClient) {
@@ -251,6 +254,7 @@ const appInitializerFn = (appConfig: AppConfigProvider, logger: NGXLogger) => {
   ],
   imports: [
     BrowserModule,
+    BrowserAnimationsModule,
     FormsModule,
     ReactiveFormsModule,
     IonicModule.forRoot(),
@@ -279,7 +283,9 @@ const appInitializerFn = (appConfig: AppConfigProvider, logger: NGXLogger) => {
     SharedModule,
     ConversationInfoModule,
     NgxLinkifyjsModule.forRoot(),
-    LoaderPreviewPageModule
+    LoaderPreviewPageModule,
+    CreateTicketPageModule,
+    CreateRequesterPageModule
   ],
   bootstrap: [AppComponent],
 

package/src/app/chatlib/list-conversations-component/ion-list-conversations/ion-list-conversations.component.html

@@ -118,12 +118,17 @@
   <ion-note *ngIf="!conversation.archived" class="conversation_time">{{conversation.timestamp | amTimeAgo}}</ion-note>
 
   <ion-buttons slot="end">
-    <ion-button *ngIf="!conversation.archived"
+    <ion-button *ngIf="!conversation.archived" [tooltip]="archiveTooltip"  [options]="tooltip_options" placement="bottom"  content-type="template"
       [ngClass]="{'hide': !isApp, 'button-on-desktop': !isApp, 'button-on-mobile': isApp  }"
       id="{{ 'close_conversation_button' + conversation.uid }}" class="close-conversation-button" ion-button clear
       item-end (click)="closeConversation(conversation);$event.stopPropagation();" padding>
       <ion-icon slot="icon-only" style="display:block;" id="{{ 'close_button_icon' + conversation.uid }}"
         color="close-conversation" name="archive-outline" item-end></ion-icon>
+
+        <ng-template #archiveTooltip>
+          <span *ngIf="conversation?.recipient.startsWith('support-group')"> {{ resolve_btn_tooltip}} </span>
+          <span *ngIf="!conversation?.recipient.startsWith('support-group')"> {{ archive_btn_tooltip }} </span>
+        </ng-template>
     </ion-button>
     <!-- <ion-button *ngIf="conversation.archived" class="close-conversation-button" ion-button clear item-end disabled padding>
       <!- - <ion-icon  style="display:block;" id="{{ 'close_button_icon' + conversation.uid }}" color="close-conversation" name="archive-outline" item-end></ion-icon> - ->
@@ -142,7 +147,7 @@
       {{browserLang === 'en' ? (conversation.timestamp | amDateFormat:'MMM DD YYYY') : (conversation.timestamp| amDateFormat:'DD MMM YYYY') }}
       <!-- {{conversation.timestamp | amDateFormat:'DD MMM YYYY'}} -->
     </span>
-    <i class="material-icons" item-end style="font-size: 15px;font-weight: 400;color: #666666;"> history </i>
+    <!-- <i class="material-icons" item-end style="font-size: 15px;font-weight: 400;color: #666666;"> history </i> -->
   </div>
 
   <!-- && !conversation?.archived -->