@chat21/chat21-ionic 3.0.60-rc6 → 3.0.61-rc2

package/src/assets/i18n/de.json

@@ -0,0 +1,226 @@
+{
+  "LABEL_TU": "sie: ",
+  "LABEL_MSG_PUSH_START_CHAT": "Noch kein Gespräch",
+  "LABEL_MSG_START_CHAT": "Fangen Sie an zu chatten",
+  "LABEL_ACTIVE_NOW": "erhältlich",
+  "LABEL_AVAILABLE": "erhältlich",
+  "LABEL_NOT_AVAILABLE": "Nicht verfügbar",
+  "LABEL_NO_MSG_HERE": "Hier noch keine Nachricht...",
+  "LABEL_TODAY": "heute",
+  "LABEL_TOMORROW": "gestern",
+  "LABEL_LAST_ACCESS": "letzter Zugriff",
+  "LABEL_TO": "beim",
+  "ARRAY_DAYS": [
+    "Montag",
+    "Dienstag",
+    "Mittwoch",
+    "Donnerstag",
+    "Freitag",
+    "Samstag",
+    "Sonntag"
+  ],
+  "LABEL_SEND": "Senden",
+  "ID_CONVERSATION": "ID-Gespräch",
+  "LABEL_CREATED_THE": "Gruppe erstellt am",
+  "LABEL_INFO_ATTRIBUTE": "Attribute",
+  "LABEL_INFO_ADVANCED": "Fortschrittlich",
+  "LABEL_CLIENT": "Klient ",
+  "LABEL_SOURCEPAGE": "Quelle ",
+  "LABEL_DEPARTMENT_ID": "Abteilungs-ID ",
+  "LABEL_DEPARTMENT_NAME": "Abteilung ",
+  "requester_id": "Anforderer-ID",
+  "projectId": "Projekt-ID ",
+  "LABEL_NAME": "Nutzername ",
+  "LABEL_EMAIL": "Email ",
+  "LABEL_MEMBERS": "Teilnehmer",
+  "LABEL_INFO_MESSAGE": "Info-Nachricht",
+  "LABEL_READ_BY": "Gelesen von",
+  "LABEL_STATUS_MESSAGE": "Zustand",
+  "LABEL_SENT_THE": "desendet am",
+  "LABEL_SENT_BY": "von",
+  "LABEL_GUEST": "Gast",
+  "LABEL_CREATE_TICKET": "Ticket erstellen",
+  "LABEL_SEND_BY_EMAIL": "Per E-Mail gesendet",
+  "LABEL_VIDEO_CHAT": "Videoanruf",
+  "LABEL_LEAVE_GROUP": "Die Gruppe verlassen",
+  "LABEL_CLOSE_GROUP": "Nah dran",
+  "ALERT_TITLE": "WARNUNG",
+  "CLOSE_ALERT_CONFIRM_LABEL": "OK",
+  "CLOSE_ALERT_CANCEL_LABEL": "ABBRECHEN",
+  "LEAVE_ALERT_MSG": "Die Gruppe verlassen?",
+  "CLOSE_ALERT_MSG": "Gespräch beenden?",
+  "VIDEOCHAT_ALERT_MSG": "Dienst nicht verfügbar",
+  "CLOSING_CONVERSATION_SPINNER_MSG": "Warten Sie mal.<br> Wir beenden das Gespräch",
+  "CONVERSATION_CLOSED_ALERT_MSG": "Die Konversation wurde erfolgreich geschlossen.",
+  "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Konversation konnte nicht geschlossen werden",
+  "LEAVING_GROUP_SPINNER_MSG": "Warten Sie mal.<br> Sie verlassen die Gruppe",
+  "CONVERSATION_LEFT_ALERT_MSG": "Die Gruppe wurde erfolgreich verlassen.",
+  "CANNOT_LEAVE_GROUP_ALERT_MSG": "Die Gruppe konnte nicht verlassen werden",
+  "GREETING": "Hallo, {{ value }}",
+  "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Es gibt keine Konversation im Archiv",
+  "INFO_SUPPORT_USER_ADDED_SUBJECT": "sie",
+  "INFO_SUPPORT_USER_ADDED_YOU_VERB": "wurden hinzugefügt ",
+  "INFO_SUPPORT_USER_ADDED_VERB": "beigetreten",
+  "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "der Chat",
+  "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
+  "INFO_SUPPORT_CHAT_REOPENED": "Chat wieder geöffnet",
+  "INFO_SUPPORT_CHAT_CLOSED": "Chat geschlossen",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Ihnen wurde eine neue Support-Anfrage zugewiesen",
+  "LABEL_PROFILE": "Profil",
+  "LABEL_CLOSE": "Abgeschlossen",
+  "LABEL_DISCONNECT": "Trennen",
+  "LABEL_NEW_CHAT": "Neuer Chat",
+  "LABEL_FORGOT_PASSWORD": "Haben Sie Ihr Passwort vergessen?",
+  "LABEL_SIGNIN": "Anmelden",
+  "LABEL_SIGNIN_TO": "Anmelden bei",
+  "LABEL_SIGNIN_ERROR": "Anmeldefehler",
+  "LABEL_PASSWORD": "Passwort",
+  "LABEL_ERROR_EMAIL": "Geben Sie eine gültige E-Mail-Adresse an.",
+  "LABEL_ERROR_PASSWORD": "Das Passwort muss mindestens 6 Zeichen lang sein.",
+  "LABEL_LOGIN": "Anmeldung",
+  "LABEL_LOGOUT": "Ausloggen",
+  "LABEL_WELCOME_TO": "Willkommen zu",
+  "LABEL_SIGNUP": "Anmelden",
+  "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Sie haben bereits ein Konto?",
+  "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Sie haben noch kein Konto?",
+  "LABEL_FORGOT_YOUR_PASSWORD": "Passwort vergessen?",
+  "LABEL_CLICK_HERE": "Hier klicken",
+  "LABEL_REGISTRATION": "Anmeldung",
+  "LABEL_PLACEHOLDER_EMAIL": "Deine E-Mail",
+  "LABEL_PLACEHOLDER_PASSWORD": "Ihr Passwort",
+  "LABEL_PLACEHOLDER_NAME": "Dein Name",
+  "LABEL_PLACEHOLDER_LAST_NAME": "Ihr Nachname",
+  "LABEL_LAST_NAME": "Nachname",
+  "LABEL_FIELD_NOT_EMPTY": "Das Feld darf nicht leer sein.",
+  "LABEL_NEW_PASSWORD": "Generieren Sie ein neues Passwort",
+  "LABEL_CLOSED": "Abgeschlossen",
+  "LABEL_INFO": "Informationen",
+  "ALERT_NOTIFICATION": "Warnung: Das Senden von Benachrichtigungen ist deaktiviert, ändert die Browsereinstellungen, um das Senden von Benachrichtigungen zuzulassen.",
+  "LABEL_EXTERNAL_ID": "Externe ID",
+  "LABEL_IAT": "Iat",
+  "LABEL_REQUEST_DETAIL": "Einzelheiten anfordern",
+  "LABEL_ENTER_MSG": "Geben Sie eine Nachricht ein oder drücken Sie / für vorgefertigte Antworten",
+  "LABEL_ENTER_MSG_SHORT": "Geben Sie eine Nachricht ein",
+  "LABEL_ENTER_MSG_SHORTER": "Eingeben...",
+  "LABEL_MSG_LOGIN_TILEDESK": "Gehen Sie zum Login, um mit dem Chatten zu beginnen",
+  "LABEL_ARCHIVED": "Archiviert",
+  "LABEL_INFO_CONVERSATION": "Infogespräch",
+  "LABEL_INFO_USER": "Info-Benutzer",
+  "LABEL_IS_WRITING": "tippen",
+  "LABEL_VERSION": "Ausführung",
+  "LABEL_CONTACTS": "Kontakte",
+  "LABEL_PLACEHOLDER": "Geben Sie Ihre Nachricht ein..",
+  "LABEL_START_NW_CONV": "Neues Gespräch",
+  "LABEL_FIRST_MSG": "Beschreiben Sie kurz Ihr Problem, Sie werden von einem Agenten kontaktiert.",
+  "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Alle Operatoren sind im Moment offline. Du kannst dein Problem trotzdem schildern. Sie wird dem Support-Team zugewiesen, das Ihnen so schnell wie möglich antworten wird.",
+  "LABEL_SELECT_TOPIC": "Wähle ein Thema",
+  "LABEL_COMPLETE_FORM": "Füllen Sie das Formular aus, um ein Gespräch mit dem nächsten verfügbaren Agenten zu beginnen.",
+  "LABEL_FIELD_NAME": "Name",
+  "LABEL_ERROR_FIELD_NAME": "Pflichtfeld (mindestens 5 Zeichen).",
+  "LABEL_FIELD_EMAIL": "Email",
+  "LABEL_ERROR_FIELD_EMAIL": "Geben sie eine gültige E-Mail-Adresse an.",
+  "LABEL_WRITING": "schreibt...",
+  "AGENT_NOT_AVAILABLE": " Offline",
+  "AGENT_AVAILABLE": " Online",
+  "GUEST_LABEL": "Gast",
+  "ALL_AGENTS_OFFLINE_LABEL": "Alle Operatoren sind im Moment offline",
+  "LABEL_LOADING": "Wird geladen...",
+  "CALLOUT_TITLE_PLACEHOLDER": "Brauchen Sie Hilfe?",
+  "CALLOUT_MSG_PLACEHOLDER": "Klicken Sie hier und beginnen Sie mit uns zu chatten!",
+  "CUSTOMER_SATISFACTION": "Kundenzufriedenheit",
+  "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "Ihre Meinung zu unserem Kundenservice",
+  "DOWNLOAD_TRANSCRIPT": "Transkript herunterladen",
+  "BACK": "Zurück",
+  "YOUR_RATING": "Deine Bewertung",
+  "WRITE_YOUR_OPINION": "Schreiben Sie Ihre Meinung ... (optional)",
+  "SUBMIT": "einreichen",
+  "THANK_YOU_FOR_YOUR_EVALUATION": "Vielen Dank für Ihre Bewertung",
+  "YOUR_RATING_HAS_BEEN_RECEIVED": "Ihre Bewertung ist eingegangen",
+  "ALERT_LEAVE_CHAT": "Möchten Sie den Chat verlassen?",
+  "YES": "ja",
+  "NO": "Nein",
+  "BUTTON_CLOSE_TO_ICON": "Chat minimieren",
+  "BUTTON_EDIT_PROFILE": "Profil aktualisieren",
+  "RATE_CHAT": "Chat bewerten",
+  "WELLCOME_TITLE": "Hallo, willkommen bei Tiledesk 👋",
+  "WELLCOME_MSG": "Wie können wir helfen?",
+  "WELLCOME": "Herzlich willkommen",
+  "OPTIONS": "Optionen",
+  "SOUND_OFF": "Ton aus",
+  "SOUND_ON": "Ton an",
+  "LOGOUT": "Ausloggen",
+  "CLOSE": "nah dran",
+  "PREV_CONVERSATIONS": "Ihre Gespräche",
+  "YOU": "Sie",
+  "SHOW_ALL_CONV": "alle zeigen",
+  "START_A_CONVERSATION": "Eine Konversation beginnen",
+  "NO_CONVERSATION": "Kein Gespräch",
+  "SEE_PREVIOUS": "siehe vorheriges",
+  "WAITING_TIME_FOUND": "Das Team antwortet normalerweise in $reply_time",
+  "WAITING_TIME_NOT_FOUND": "Das Team wird so schnell wie möglich antworten",
+  "CLOSED": "ABGESCHLOSSEN",
+  "PleaseSelectChatToStartMessaging": "Bitte wählen Sie einen Chat aus, um die Nachrichtenübermittlung zu starten",
+  "FromThisAreNew": "------------------",
+  "Preview": "Vorschau",
+  "AddACaption": "Fügen Sie eine Bildunterschrift hinzu",
+  "AnErrorOccurredWhileUnsubscribingFromNotifications": "Hoppla! Beim Abbestellen von Benachrichtigungen ist ein Fehler aufgetreten",
+  "SIGNIN_ERROR_USER_NOT_FOUND": "Authentifizierung fehlgeschlagen. Benutzer wurde nicht gefunden.",
+  "SIGNIN_ERROR_USER_WRONG_PSW": "Authentifizierung fehlgeschlagen. Falsches Passwort.",
+  "Email is required": "E-Mail ist erforderlich.",
+  "Email must be a valid email": "E-Mail muss eine gültige E-Mail sein.",
+  "Password is required": "Passwort wird benötigt.",
+  "Password must be at least 6 characters long": "Das Passwort muss mindestens 6 Zeichen lang sein.",
+  "UPLOAD_FILE_ERROR": "Beim Hochladen der Datei ist ein unerwarteter Fehler aufgetreten",
+  "DROP_IMAGE_HERE_TO_SEND_IT": "Legen Sie das Bild hier ab, um es zu senden",
+  "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Es dürfen nur Bilddateien und Text eingefügt werden",
+  "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Hochladen fehlgeschlagen: Das Format wird nicht unterstützt",
+  "SENT_AN_IMAGE": "ein Bild geschickt",
+  "SENT_AN_ATTACHMENT": "Anhang gesendet",
+  "NO_INFORMATION_AVAILABLE": "Keine Information verfügbar",
+  "CONTACT_ID": "Kontakt-ID",
+  "USER_ID": "Benutzeridentifikation",
+  "CLOSE_TOAST": "Nah dran",
+  "WAITING_FOR_NETWORK": "Warte auf Netzwerk",
+  "Available": "Erhältlich",
+  "Unavailable": "Nicht verfügbar",
+  "Busy": "Beschäftigt",
+  "YouAreAboutToJoinThisChat": "Sie sind dabei, diesem Chat beizutreten",
+  "Cancel": "Abbrechen",
+  "AreYouSure": "Bist du sicher?",
+  "UnassignedConversations": "Nicht zugewiesene Gespräche",
+  "NewConversations": "Neue Gespräche",
+  "UPLOAD": "Hochladen",
+  "CANNED_RESPONSES": "Vorgefertigte Antworten",
+  "NO_CANNED_RESPONSES": "Keine vorgefertigten Antworten",
+  "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Es sind keine vorgefertigten Antworten verfügbar",
+  "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Um sie zu erstellen, gehen Sie zum Projekt (Sie können auf den Namen des Projekts klicken, das in der rechten Seitenleiste verfügbar ist) und klicken Sie unter dem Menüpunkt „Einstellungen“ in der Dashboard-Seitenleiste auf „Gespeicherte Antworten“ und dann auf die Schaltfläche „Antwort erstellen“",
+  "YES_CANNED_RESPONSES": "Sehen Sie sich die vorgefertigten Antworten an, indem Sie auf die Schaltfläche ⚡️ klicken oder ein / in den Textbereich eingeben. Sie können die Liste auch filtern, indem Sie nach dem / eingeben",
+  "VIEW_ALL_CONVERSATIONS": "Alle Konversationen anzeigen",
+  "CONVERSATIONS_IN_QUEUE": "Konversationen in der Warteschleife, wähle eine aus",
+  "CONVERSATION_IN_QUEUE": "Konversation in der Warteschlange, wählen Sie es aus",
+  "NO_CONVERSATION_IN_QUEUE": "kein Gespräch in der Warteschleife",
+  "PIN_A_PROJECT": "Pinnen Sie ein Projekt an",
+  "PINNED_PROJECT": "Gepinntes Projekt",
+  "CHANGE_PINNED_PROJECT": "Gepinntes Projekt ändern",
+  "CHANGE_TO_AVAILABLE_UNAVAILABLE": "auf verfügbar/nicht verfügbar ändern",
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Ändern Sie Ihren Status auf verfügbar",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Ändern Sie Ihren Status auf nicht verfügbar",
+  "ALL_CONVS_SERVED": "Wurden alle Gespräche bedient? Gut gemacht!",
+  "PaydPlanName": "{{projectprofile}}-Plan",
+  "PaydPlanNamePro": "Pro-Plan",
+  "PaydPlanNameEnterprise": "Enterprise-Plan",
+  "ProPlanTrial": "Pro-Plan (Testversion)",
+  "FreePlan":"Kostenloser Plan",
+  "SubscriptionPaymentProblem": "Problem mit der Zahlung des Abos",
+  "ThePlanHasExpired": "Der Plan ist abgelaufen",
+  "owner": "Eigentümer",
+	"admin": "Administrator",
+	"agent": "Agent",
+  "Conversations": "Gespräche",
+  "Apps":"Anwendungen",
+  "Analytics":"Analytik",
+  "Activities": "Aktivitäten",
+  "History": "Verlauf",
+  "Settings": "Einstellungen",
+  "Resolve": "Lösen"
+}

package/src/assets/i18n/en.json

@@ -2,7 +2,7 @@
   "LABEL_TU": "you: ",
   "LABEL_MSG_PUSH_START_CHAT": "No conversation yet",
   "LABEL_MSG_START_CHAT": "Start chatting",
-  "LABEL_ACTIVE_NOW": "active now",
+  "LABEL_ACTIVE_NOW": "available",
   "LABEL_AVAILABLE": "available",
   "LABEL_NOT_AVAILABLE": "not available",
   "LABEL_NO_MSG_HERE": "Still no message here...",
@@ -65,6 +65,7 @@
   "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
   "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened",
   "INFO_SUPPORT_CHAT_CLOSED": "Chat closed",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you",
   "LABEL_PROFILE": "Profile",
   "LABEL_CLOSE": "Closed",
   "LABEL_DISCONNECT": "Disconnect",
@@ -195,11 +196,31 @@
   "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button",
   "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /",
   "VIEW_ALL_CONVERSATIONS": "View all conversations",
-  "CONVERSATIONS_IN_QUEUE": "conversations in queue",
+  "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one",
+  "CONVERSATION_IN_QUEUE": "conversation in queue, pick it",
+  "NO_CONVERSATION_IN_QUEUE": "no conversation in queue",
   "PIN_A_PROJECT": "Pin a Project",
   "PINNED_PROJECT": "Pinned project",
   "CHANGE_PINNED_PROJECT": "Change pinned project",
   "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable",
-  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "change to your status to available",
-  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "change to your status to unavailable"
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable",
+  "ALL_CONVS_SERVED": "Were all conversations served? Good job!",
+  "PaydPlanName": "{{projectprofile}} Plan",
+  "PaydPlanNamePro": "Pro Plan",
+  "PaydPlanNameEnterprise": "Enterprise plan",
+  "ProPlanTrial": "Pro Plan (trial)",
+  "FreePlan":"Free Plan",
+  "SubscriptionPaymentProblem": "Subscription payment problem",
+  "ThePlanHasExpired": "The plan has expired",
+  "owner": "Owner",
+  "admin": "Administrator",
+  "agent": "Agent",
+  "Conversations": "Conversations",
+  "Apps":"Apps",
+  "Analytics":"Analytics",
+  "Activities": "Activities",
+  "History": "History",
+  "Settings": "Settings",
+  "Resolve": "Resolve"
 }

package/src/assets/i18n/es.json

@@ -2,7 +2,7 @@
   "LABEL_TU": "tú: ",
   "LABEL_MSG_PUSH_START_CHAT": "Aún no hay conversación",
   "LABEL_MSG_START_CHAT": "Empezar a chatear",
-  "LABEL_ACTIVE_NOW": "activo ahora",
+  "LABEL_ACTIVE_NOW": "disponible",
   "LABEL_AVAILABLE": "disponible",
   "LABEL_NOT_AVAILABLE": "no disponible",
   "LABEL_NO_MSG_HERE": "Todavía no hay mensajes...",
@@ -65,6 +65,7 @@
   "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
   "INFO_SUPPORT_CHAT_REOPENED": "Chat reabierto",
   "INFO_SUPPORT_CHAT_CLOSED": "Chat cerrado",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"Se le ha asignado una nueva solicitud de soporte",
   "LABEL_PROFILE": "Perfil",
   "LABEL_CLOSE": "Cerrado",
   "LABEL_DISCONNECT": "Desconectar",
@@ -107,7 +108,7 @@
   "LABEL_INFO_USER": "Info usuario",
   "LABEL_IS_WRITING": "escribir",
   "LABEL_VERSION": "versión",
-  "LABEL_CONTACTS": "contactos",
+  "LABEL_CONTACTS": "Contactos",
   "LABEL_PLACEHOLDER": "escribe tu mensaje..",
   "LABEL_START_NW_CONV": "Nueva conversación",
   "LABEL_FIRST_MSG": "Describa en breve su problema, será contactado por un agente.",
@@ -195,11 +196,31 @@
   "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Para crearlos ve al proyecto (puedes hacer clic en el nombre del proyecto disponible en la barra de la derecha) y debajo del elemento de menú 'Configuración' en la barra lateral del panel de control haz clic en 'Respuestas predefinidas' y luego en el botón 'Crear respuesta'",
   "YES_CANNED_RESPONSES": "Ver las respuestas predefinidas haciendo clic en el botón ⚡ o escribiendo un / en el área de texto, también puede filtrar la lista escribiendo después de /",
   "VIEW_ALL_CONVERSATIONS": "Ver todas las conversaciones",
-  "CONVERSATIONS_IN_QUEUE": "conversaciones en cola, en espera",
+  "CONVERSATIONS_IN_QUEUE": "conversaciones en cola, elige una",
+  "CONVERSATION_IN_QUEUE": "conversación en cola, elígela",
+  "NO_CONVERSATION_IN_QUEUE": "no hay conversación en la cola",
   "PIN_A_PROJECT": "Anclar un proyecto",
   "PINNED_PROJECT": "Proyecto anclado",
   "CHANGE_PINNED_PROJECT": "Cambiar proyecto anclado",
   "CHANGE_TO_AVAILABLE_UNAVAILABLE": "cambiar a disponible/no disponible",
-  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "cambia tu estado a disponible",
-  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "cambiar su estado a no disponible"
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Cambia tu estado a disponible",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Cambia tu estado a no disponible",
+  "ALL_CONVS_SERVED": "Were all conversations served? Good job!",
+  "PaydPlanName": "Plan {{projectprofile}}",
+  "PaydPlanNamePro": "Plan Pro",
+  "PaydPlanNameEnterprise": "Plan Enteprise",
+  "ProPlanTrial": "Plan Pro (prueba)",
+  "FreePlan":"Plan Gratuito",
+  "SubscriptionPaymentProblem": "Problema de pago de suscripción",
+  "ThePlanHasExpired": "El plan ha caducado",
+  "owner": "Propietario",
+  "admin": "Administrador",
+  "agent": "Agente",
+  "Conversations": "Conversaciones",
+  "Apps":"Aplicaciones",
+  "Analytics":"Analíticas",
+  "Activities": "Actividades",
+  "History": "Historial",
+  "Settings": "Ajustes",
+  "Resolve": "Resolver"
 }

package/src/assets/i18n/fr.json

@@ -0,0 +1,226 @@
+{
+  "LABEL_TU": "vous: ",
+  "LABEL_MSG_PUSH_START_CHAT": "Pas encore de conversation",
+  "LABEL_MSG_START_CHAT": "Commencez à discuter",
+  "LABEL_ACTIVE_NOW": "disponible",
+  "LABEL_AVAILABLE": "disponible",
+  "LABEL_NOT_AVAILABLE": "indisponible",
+  "LABEL_NO_MSG_HERE": "Toujours pas de message ici...",
+  "LABEL_TODAY": "aujourd'hui",
+  "LABEL_TOMORROW": "hier",
+  "LABEL_LAST_ACCESS": "dernier accès",
+  "LABEL_TO": "à",
+  "ARRAY_DAYS": [
+      "Lundi",
+      "Mardi",
+      "Mercredi",
+      "Jeudi",
+      "Vendredi",
+      "Samedi",
+      "Dimanche"
+  ],
+  "LABEL_SEND": "Envoyer",
+  "ID_CONVERSATION": "Conversation sur l'identifiant",
+  "LABEL_CREATED_THE": "groupe créé le",
+  "LABEL_INFO_ATTRIBUTE": "Les attributs",
+  "LABEL_INFO_ADVANCED": "Avancée",
+  "LABEL_CLIENT": "Client ",
+  "LABEL_SOURCEPAGE": "La source ",
+  "LABEL_DEPARTMENT_ID": "Identifiant du département ",
+  "LABEL_DEPARTMENT_NAME": "Département ",
+  "requester_id": "ID du demandeur",
+  "projectId": "ID de projet ",
+  "LABEL_NAME": "Nom d'utilisateur ",
+  "LABEL_EMAIL": "E-mail ",
+  "LABEL_MEMBERS": "Intervenants",
+  "LABEL_INFO_MESSAGE": "Message d'information",
+  "LABEL_READ_BY": "Lu par",
+  "LABEL_STATUS_MESSAGE": "etat",
+  "LABEL_SENT_THE": "envoyé sur",
+  "LABEL_SENT_BY": "à partir de",
+  "LABEL_GUEST": "Invité",
+  "LABEL_CREATE_TICKET": "Créer un ticket",
+  "LABEL_SEND_BY_EMAIL": "Envoyé par email",
+  "LABEL_VIDEO_CHAT": "Appel vidéo",
+  "LABEL_LEAVE_GROUP": "Quitter le groupe",
+  "LABEL_CLOSE_GROUP": "Fermer",
+  "ALERT_TITLE": "AVERTISSEMENT",
+  "CLOSE_ALERT_CONFIRM_LABEL": "D'ACCORD",
+  "CLOSE_ALERT_CANCEL_LABEL": "ANNULER",
+  "LEAVE_ALERT_MSG": "Quitter le groupe ?",
+  "CLOSE_ALERT_MSG": "Fermer la conversation ?",
+  "VIDEOCHAT_ALERT_MSG": "Service indisponible",
+  "CLOSING_CONVERSATION_SPINNER_MSG": "S'il vous plaît, attendez.<br> Nous clôturons la conversation",
+  "CONVERSATION_CLOSED_ALERT_MSG": "La conversation a été fermée avec succès.",
+  "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Impossible de fermer la conversation",
+  "LEAVING_GROUP_SPINNER_MSG": "S'il vous plaît, attendez.<br> Vous quittez le groupe",
+  "CONVERSATION_LEFT_ALERT_MSG": "Le groupe a été quitté avec succès.",
+  "CANNOT_LEAVE_GROUP_ALERT_MSG": "Le groupe ne pouvait pas être laissé",
+  "GREETING": "Salut, {{ value }}",
+  "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Il n'y a pas de conversation dans l'archive",
+  "INFO_SUPPORT_USER_ADDED_SUBJECT": "vous",
+  "INFO_SUPPORT_USER_ADDED_YOU_VERB": "ont été ajoutés à ",
+  "INFO_SUPPORT_USER_ADDED_VERB": "rejoint",
+  "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "la discussion",
+  "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
+  "INFO_SUPPORT_CHAT_REOPENED": "Chat rouvert",
+  "INFO_SUPPORT_CHAT_CLOSED": "Chat fermé",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Une nouvelle demande de support vous a été attribuée",
+  "LABEL_PROFILE": "Profil",
+  "LABEL_CLOSE": "Fermé",
+  "LABEL_DISCONNECT": "Déconnecter",
+  "LABEL_NEW_CHAT": "Nouvelle conversation",
+  "LABEL_FORGOT_PASSWORD": "Avez-vous oublié votre mot de passe?",
+  "LABEL_SIGNIN": "S'identifier",
+  "LABEL_SIGNIN_TO": "Se connecter à",
+  "LABEL_SIGNIN_ERROR": "Erreur de connexion",
+  "LABEL_PASSWORD": "Mot de passe",
+  "LABEL_ERROR_EMAIL": "Entrez une adresse mail valide.",
+  "LABEL_ERROR_PASSWORD": "Le mot de passe doit comporter au moins 6 caractères.",
+  "LABEL_LOGIN": "Connexion",
+  "LABEL_LOGOUT": "Se déconnecter",
+  "LABEL_WELCOME_TO": "Bienvenue à",
+  "LABEL_SIGNUP": "S'inscrire",
+  "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Vous avez déjà un compte?",
+  "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Vous n'avez pas encore de compte?",
+  "LABEL_FORGOT_YOUR_PASSWORD": "Mot de passe oublié?",
+  "LABEL_CLICK_HERE": "Cliquez ici",
+  "LABEL_REGISTRATION": "Inscription",
+  "LABEL_PLACEHOLDER_EMAIL": "Votre e-mail",
+  "LABEL_PLACEHOLDER_PASSWORD": "Votre mot de passe",
+  "LABEL_PLACEHOLDER_NAME": "Votre nom",
+  "LABEL_PLACEHOLDER_LAST_NAME": "Votre nom de famille",
+  "LABEL_LAST_NAME": "Nom de famille",
+  "LABEL_FIELD_NOT_EMPTY": "Le champ ne peut pas être vide.",
+  "LABEL_NEW_PASSWORD": "Générer un nouveau mot de passe",
+  "LABEL_CLOSED": "Fermé",
+  "LABEL_INFO": "Informations",
+  "ALERT_NOTIFICATION": "Attention : l'envoi de notifications est désactivé, modifie les paramètres du navigateur pour autoriser l'envoi de notifications.",
+  "LABEL_EXTERNAL_ID": "Identifiant externe",
+  "LABEL_IAT": "C'est",
+  "LABEL_REQUEST_DETAIL": "Détail de la demande",
+  "LABEL_ENTER_MSG": "Saisissez un message ou appuyez sur / pour des réponses standardisées",
+  "LABEL_ENTER_MSG_SHORT": "Entrez un message",
+  "LABEL_ENTER_MSG_SHORTER": "Entrer...",
+  "LABEL_MSG_LOGIN_TILEDESK": "Accédez à la connexion pour commencer à discuter",
+  "LABEL_ARCHIVED": "Archivé",
+  "LABEL_INFO_CONVERSATION": "Conversation d'informations",
+  "LABEL_INFO_USER": "Infos utilisateur",
+  "LABEL_IS_WRITING": "dactylographie",
+  "LABEL_VERSION": "version",
+  "LABEL_CONTACTS": "Contacts",
+  "LABEL_PLACEHOLDER": "tapez votre message..",
+  "LABEL_START_NW_CONV": "Nouvelle conversation",
+  "LABEL_FIRST_MSG": "Décrivez brièvement votre problème, vous serez contacté par un agent.",
+  "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Tous les opérateurs sont hors ligne pour le moment. Vous pouvez quand même décrire votre problème. Il sera attribué à l'équipe support qui vous répondra dans les plus brefs délais.",
+  "LABEL_SELECT_TOPIC": "Choisissez un sujet",
+  "LABEL_COMPLETE_FORM": "Remplissez le formulaire pour démarrer une conversation avec le prochain agent disponible.",
+  "LABEL_FIELD_NAME": "Nom",
+  "LABEL_ERROR_FIELD_NAME": "Champ obligatoire (minimum 5 caractères).",
+  "LABEL_FIELD_EMAIL": "E-mail",
+  "LABEL_ERROR_FIELD_EMAIL": "Entrez une adresse mail valide.",
+  "LABEL_WRITING": "est en train d'écrire...",
+  "AGENT_NOT_AVAILABLE": " Hors ligne",
+  "AGENT_AVAILABLE": " En ligne",
+  "GUEST_LABEL": "Invité",
+  "ALL_AGENTS_OFFLINE_LABEL": "Tous les opérateurs sont hors ligne pour le moment",
+  "LABEL_LOADING": "Chargement...",
+  "CALLOUT_TITLE_PLACEHOLDER": "Besoin d'aide?",
+  "CALLOUT_MSG_PLACEHOLDER": "Cliquez ici et commencez à discuter avec nous !",
+  "CUSTOMER_SATISFACTION": "Satisfaction du client",
+  "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "votre avis sur notre service client",
+  "DOWNLOAD_TRANSCRIPT": "Télécharger la transcription",
+  "BACK": "Retour",
+  "YOUR_RATING": "votre note",
+  "WRITE_YOUR_OPINION": "Donnez votre avis ... (facultatif)",
+  "SUBMIT": "Soumettre",
+  "THANK_YOU_FOR_YOUR_EVALUATION": "Merci pour votre évaluation",
+  "YOUR_RATING_HAS_BEEN_RECEIVED": "votre note a été reçue",
+  "ALERT_LEAVE_CHAT": "Voulez-vous quitter le chat ?",
+  "YES": "Oui",
+  "NO": "Non",
+  "BUTTON_CLOSE_TO_ICON": "Réduire le chat",
+  "BUTTON_EDIT_PROFILE": "Mettre à jour le profil",
+  "RATE_CHAT": "Evaluer le chat",
+  "WELLCOME_TITLE": "Bonjour, bienvenue sur Tiledesk 👋",
+  "WELLCOME_MSG": "Comment pouvons nous aider?",
+  "WELLCOME": "Bienvenue",
+  "OPTIONS": "options",
+  "SOUND_OFF": "son éteint",
+  "SOUND_ON": "son sur",
+  "LOGOUT": "se déconnecter",
+  "CLOSE": "fermer",
+  "PREV_CONVERSATIONS": "Vos échanges",
+  "YOU": "Vous",
+  "SHOW_ALL_CONV": "afficher tout",
+  "START_A_CONVERSATION": "Commencer une conversation",
+  "NO_CONVERSATION": "Pas de conversation",
+  "SEE_PREVIOUS": "voir précédent",
+  "WAITING_TIME_FOUND": "L'équipe répond généralement en $reply_time",
+  "WAITING_TIME_NOT_FOUND": "L'équipe vous répondra dans les plus brefs délais",
+  "CLOSED": "FERMÉ",
+  "PleaseSelectChatToStartMessaging": "Veuillez sélectionner un chat pour commencer à envoyer des messages",
+  "FromThisAreNew": "------------------",
+  "Preview": "Aperçu",
+  "AddACaption": "Ajouter une légende",
+  "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oups! Une erreur s'est produite lors de la désinscription des notifications",
+  "SIGNIN_ERROR_USER_NOT_FOUND": "Authentification échouée. Utilisateur non trouvé.",
+  "SIGNIN_ERROR_USER_WRONG_PSW": "Authentification échouée. Mauvais mot de passe.",
+  "Email is required": "Un e-mail est requis.",
+  "Email must be a valid email": "L'e-mail doit être un e-mail valide.",
+  "Password is required": "Mot de passe requis.",
+  "Password must be at least 6 characters long": "Le mot de passe doit contenir au moins 6 caractères.",
+  "UPLOAD_FILE_ERROR": "Une erreur inattendue s'est produite lors du téléchargement du fichier",
+  "DROP_IMAGE_HERE_TO_SEND_IT": "Déposez l'image ici pour l'envoyer",
+  "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Seuls les fichiers image et le texte peuvent être collés",
+  "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Échec de l'importation : le format n'est pas pris en charge",
+  "SENT_AN_IMAGE": "envoyé une image",
+  "SENT_AN_ATTACHMENT": "envoyé une pièce jointe",
+  "NO_INFORMATION_AVAILABLE": "Pas d'information disponible",
+  "CONTACT_ID": "ID de contact",
+  "USER_ID": "Identifiant d'utilisateur",
+  "CLOSE_TOAST": "Fermer",
+  "WAITING_FOR_NETWORK": "En attente de réseau",
+  "Available": "Disponible",
+  "Unavailable": "Indisponible",
+  "Busy": "Occupé",
+  "YouAreAboutToJoinThisChat": "Vous êtes sur le point de rejoindre ce chat",
+  "Cancel": "Annuler",
+  "AreYouSure": "Es-tu sûr?",
+  "UnassignedConversations": "Conversations non attribuées",
+  "NewConversations": "Nouvelles conversations",
+  "UPLOAD": "Télécharger",
+  "CANNED_RESPONSES": "Réponses standardisées",
+  "NO_CANNED_RESPONSES": "Aucune réponse standardisée",
+  "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Il n'y a pas de réponses standardisées disponibles",
+  "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Pour les créer, allez dans le projet (vous pouvez cliquer sur le nom du projet disponible dans la barre latérale de droite) et sous l'élément de menu \"Paramètres\" dans la barre latérale du tableau de bord, cliquez sur \"Réponses standardisées\" puis sur le bouton \"Créer une réponse\"",
+  "YES_CANNED_RESPONSES": "Affichez les réponses prédéfinies en cliquant sur le bouton ⚡️ ou en tapant un / dans la zone de texte, vous pouvez également filtrer la liste en tapant après le /",
+  "VIEW_ALL_CONVERSATIONS": "Afficher toutes les conversations",
+  "CONVERSATIONS_IN_QUEUE": "conversations en file d'attente, choisissez-en une",
+  "CONVERSATION_IN_QUEUE": "conversation en file d'attente, sélectionnez-la",
+  "NO_CONVERSATION_IN_QUEUE": "aucune conversation dans la file d'attente",
+  "PIN_A_PROJECT": "Épingler un projet",
+  "PINNED_PROJECT": "Projet épinglé",
+  "CHANGE_PINNED_PROJECT": "Modifier le projet épinglé",
+  "CHANGE_TO_AVAILABLE_UNAVAILABLE": "passer à disponible/indisponible",
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Changez votre statut en disponible",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Changez votre statut en indisponible",
+  "ALL_CONVS_SERVED": "Toutes les conversations ont-elles été servies? Bon travail!",
+  "PaydPlanName": "{{projectprofile}} Forfait",
+  "PaydPlanNamePro": "Plan Pro",
+  "PaydPlanNameEnterprise": "Plan Enteprise",
+  "ProPlanTrial": "Plan Pro (essai)",
+  "FreePlan":"Plan Gratuit",
+  "SubscriptionPaymentProblem": "Problème de paiement d'abonnement",
+  "ThePlanHasExpired": "Le plan a expiré",
+  "owner": "Propriétaire",
+  "admin": "Administrateur",
+  "agent": "Agent",
+  "Conversations": "Conversations",
+  "Apps":"Applications",
+  "Analytics":"Analytique",
+  "Activities": "Activités",
+  "History": "Histoire",
+  "Settings": "Réglages",
+  "Resolve": "Résoudre"
+}

package/src/assets/i18n/it.json

@@ -2,7 +2,7 @@
     "LABEL_TU": "tu: ",
     "LABEL_MSG_PUSH_START_CHAT": "Ancora nessuna conversazione",
     "LABEL_MSG_START_CHAT": "inizia a chattare",
-    "LABEL_ACTIVE_NOW": "attivo/a ora",
+    "LABEL_ACTIVE_NOW": "disponibile",
     "LABEL_AVAILABLE": "disponibile",
     "LABEL_NOT_AVAILABLE": "non disponibile",
     "LABEL_NO_MSG_HERE": "Ancora nessun messaggio qui...",
@@ -65,6 +65,7 @@
     "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
     "INFO_SUPPORT_CHAT_REOPENED": "Chat riaperta",
     "INFO_SUPPORT_CHAT_CLOSED": "Chat chiusa",
+    "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"Una nuova richiesta di supporto è stata assegnata a te",
     "LABEL_PROFILE": "Profilo",
     "LABEL_CLOSE": "Chiusa",
     "LABEL_DISCONNECT": "Disconnetti",
@@ -107,7 +108,7 @@
     "LABEL_INFO_USER": "Info utente",
     "LABEL_IS_WRITING": "sta scrivendo...",
     "LABEL_VERSION": "versione",
-    "LABEL_CONTACTS": "contatti",
+    "LABEL_CONTACTS": "Contatti",
     "LABEL_PLACEHOLDER": "Scrivi la tua domanda...",
     "LABEL_START_NW_CONV": "Nuova conversazione",
     "LABEL_FIRST_MSG": "Descrivi sinteticamente il tuo problema, ti metteremo in contatto con un operatore specializzato.",
@@ -195,11 +196,31 @@
     "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Per crearli vai al progetto (puoi cliccare sul nome del progetto disponibile nella barra laterale di destra) e sotto la voce di menu 'Impostazioni' nella barra laterale della Dashboard clicca su 'Risposte predefinite' e poi sul pulsante 'Crea risposta'",
     "YES_CANNED_RESPONSES": "Visualizza le risposte predefinite cliccando sul pulsante ⚡️ o digitando una / nell'area di testo, puoi anche filtrare l'elenco digitando dopo la /",
     "VIEW_ALL_CONVERSATIONS": "Visualizza tutte le conversazioni",
-    "CONVERSATIONS_IN_QUEUE": "conversazioni in coda, in attesa",
+    "CONVERSATIONS_IN_QUEUE": "conversazioni in coda, scegline una",
+    "CONVERSATION_IN_QUEUE": "conversazione in coda, sceglila",
+    "NO_CONVERSATION_IN_QUEUE": "nessuna conversazione in coda",
     "PIN_A_PROJECT": "Fissa un Progetto",
     "PINNED_PROJECT": "Progetto fissato",
     "CHANGE_PINNED_PROJECT": "Cambia progetto fissato",
     "CHANGE_TO_AVAILABLE_UNAVAILABLE": "cambia to disponibile/non disponibile",
-    "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "cambia il tuo stato in disponibile",
-    "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "cambia il tuo stato in non disponibile"
+    "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Cambia il tuo stato in disponibile",
+    "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Cambia il tuo stato in non disponibile",
+    "ALL_CONVS_SERVED": "Tutte le conversazioni sono servite? Ottimo lavoro!",
+    "PaydPlanName":"Piano {{projectprofile}}",
+    "PaydPlanNamePro": "Piano Pro",
+    "PaydPlanNameEnterprise": "Piano Enteprise",
+    "ProPlanTrial":"Piano Pro (trial)",
+    "FreePlan":"Piano Free",
+    "SubscriptionPaymentProblem": "Problema rinnovo abbonamento",
+    "ThePlanHasExpired":"Il piano è scaduto",
+    "owner": "Proprietario",
+    "admin": "Amministratore",
+    "agent": "Agente",
+    "Conversations": "Conversazioni",
+    "Apps":"App",
+    "Analytics":"Analitica",
+    "Activities": "Attività",
+    "History": "Cronologia",
+    "Settings": "Impostazioni",
+    "Resolve": "Risolvi"
 }