@cdklabs/cdk-construct-connect-datalake 0.0.4 → 0.0.5
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/.jsii +10 -10
- package/.jsii.tabl.json +1 -1
- package/lib/index.js +1 -1
- package/node_modules/@aws-sdk/client-cloudformation/package.json +34 -34
- package/node_modules/@aws-sdk/client-connect/dist-cjs/index.js +11 -5
- package/node_modules/@aws-sdk/client-connect/dist-cjs/schemas/schemas_0.js +6 -4
- package/node_modules/@aws-sdk/client-connect/dist-es/models/enums.js +11 -5
- package/node_modules/@aws-sdk/client-connect/dist-es/schemas/schemas_0.js +6 -4
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/BatchGetAttachedFileMetadataCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/CreateContactCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/CreateRuleCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/DescribeContactCommand.d.ts +1 -0
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/DescribeRuleCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/GetAttachedFileCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/ListContactReferencesCommand.d.ts +9 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/StartAttachedFileUploadCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/StartEmailContactCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/StartTaskContactCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/StartWebRTCContactCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/UpdateContactCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/commands/UpdateRuleCommand.d.ts +1 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/models/enums.d.ts +19 -13
- package/node_modules/@aws-sdk/client-connect/dist-types/models/models_0.d.ts +7 -0
- package/node_modules/@aws-sdk/client-connect/dist-types/models/models_1.d.ts +147 -106
- package/node_modules/@aws-sdk/client-connect/dist-types/models/models_2.d.ts +55 -1
- package/node_modules/@aws-sdk/client-connect/dist-types/ts3.4/models/enums.d.ts +13 -7
- package/node_modules/@aws-sdk/client-connect/dist-types/ts3.4/models/models_0.d.ts +1 -0
- package/node_modules/@aws-sdk/client-connect/dist-types/ts3.4/models/models_2.d.ts +48 -0
- package/node_modules/@aws-sdk/client-connect/package.json +33 -33
- package/node_modules/@aws-sdk/client-glue/package.json +33 -33
- package/node_modules/@aws-sdk/client-lakeformation/package.json +34 -34
- package/node_modules/@aws-sdk/client-ram/package.json +33 -33
- package/node_modules/@aws-sdk/client-sts/package.json +34 -34
- package/node_modules/@aws-sdk/core/dist-cjs/index.js +17 -0
- package/node_modules/@aws-sdk/core/dist-cjs/submodules/client/index.js +17 -0
- package/node_modules/@aws-sdk/core/dist-es/submodules/client/index.js +1 -0
- package/node_modules/@aws-sdk/core/dist-es/submodules/client/longPollMiddleware.js +15 -0
- package/node_modules/@aws-sdk/core/dist-types/submodules/client/index.d.ts +1 -0
- package/node_modules/@aws-sdk/core/dist-types/submodules/client/longPollMiddleware.d.ts +14 -0
- package/node_modules/@aws-sdk/core/dist-types/ts3.4/submodules/client/index.d.ts +1 -0
- package/node_modules/@aws-sdk/core/dist-types/ts3.4/submodules/client/longPollMiddleware.d.ts +15 -0
- package/node_modules/@aws-sdk/core/package.json +11 -11
- package/node_modules/@aws-sdk/credential-provider-env/package.json +5 -5
- package/node_modules/@aws-sdk/credential-provider-http/package.json +10 -10
- package/node_modules/@aws-sdk/credential-provider-ini/package.json +14 -14
- package/node_modules/@aws-sdk/credential-provider-login/package.json +8 -8
- package/node_modules/@aws-sdk/credential-provider-node/package.json +12 -12
- package/node_modules/@aws-sdk/credential-provider-process/package.json +6 -6
- package/node_modules/@aws-sdk/credential-provider-sso/package.json +8 -8
- package/node_modules/@aws-sdk/credential-provider-web-identity/package.json +7 -7
- package/node_modules/@aws-sdk/middleware-host-header/package.json +4 -4
- package/node_modules/@aws-sdk/middleware-logger/package.json +3 -3
- package/node_modules/@aws-sdk/middleware-recursion-detection/package.json +4 -4
- package/node_modules/@aws-sdk/middleware-user-agent/package.json +8 -8
- package/node_modules/@aws-sdk/nested-clients/package.json +32 -32
- package/node_modules/@aws-sdk/region-config-resolver/package.json +5 -5
- package/node_modules/@aws-sdk/token-providers/package.json +7 -7
- package/node_modules/@aws-sdk/types/package.json +2 -2
- package/node_modules/@aws-sdk/util-endpoints/package.json +5 -5
- package/node_modules/@aws-sdk/util-user-agent-browser/package.json +3 -3
- package/node_modules/@aws-sdk/util-user-agent-node/package.json +5 -5
- package/node_modules/{strnum → @aws-sdk/xml-builder/node_modules/strnum}/package.json +1 -1
- package/node_modules/@aws-sdk/xml-builder/package.json +2 -2
- package/node_modules/@smithy/config-resolver/package.json +2 -2
- package/node_modules/@smithy/middleware-retry/package.json +2 -2
- package/node_modules/@smithy/util-defaults-mode-node/package.json +2 -2
- package/node_modules/@smithy/util-endpoints/dist-cjs/index.js +154 -61
- package/node_modules/@smithy/util-endpoints/dist-es/bdd/BinaryDecisionDiagram.js +15 -0
- package/node_modules/@smithy/util-endpoints/dist-es/decideEndpoint.js +41 -0
- package/node_modules/@smithy/util-endpoints/dist-es/index.js +2 -0
- package/node_modules/@smithy/util-endpoints/dist-es/lib/coalesce.js +8 -0
- package/node_modules/@smithy/util-endpoints/dist-es/lib/index.js +3 -0
- package/node_modules/@smithy/util-endpoints/dist-es/lib/ite.js +3 -0
- package/node_modules/@smithy/util-endpoints/dist-es/lib/split.js +13 -0
- package/node_modules/@smithy/util-endpoints/dist-es/lib/substring.js +1 -1
- package/node_modules/@smithy/util-endpoints/dist-es/utils/endpointFunctions.js +4 -1
- package/node_modules/@smithy/util-endpoints/dist-es/utils/evaluateExpression.js +20 -5
- package/node_modules/@smithy/util-endpoints/dist-es/utils/evaluateTemplate.js +3 -6
- package/node_modules/@smithy/util-endpoints/dist-es/utils/getReferenceValue.js +1 -5
- package/node_modules/@smithy/util-endpoints/dist-types/bdd/BinaryDecisionDiagram.d.ts +22 -0
- package/node_modules/@smithy/util-endpoints/dist-types/decideEndpoint.d.ts +7 -0
- package/node_modules/@smithy/util-endpoints/dist-types/index.d.ts +2 -0
- package/node_modules/@smithy/util-endpoints/dist-types/lib/coalesce.d.ts +7 -0
- package/node_modules/@smithy/util-endpoints/dist-types/lib/index.d.ts +3 -0
- package/node_modules/@smithy/util-endpoints/dist-types/lib/ite.d.ts +6 -0
- package/node_modules/@smithy/util-endpoints/dist-types/lib/split.d.ts +11 -0
- package/node_modules/@smithy/util-endpoints/dist-types/utils/endpointFunctions.d.ts +4 -0
- package/node_modules/@smithy/util-endpoints/dist-types/utils/getReferenceValue.d.ts +3 -1
- package/node_modules/@smithy/util-endpoints/package.json +1 -1
- package/node_modules/@smithy/util-retry/dist-cjs/index.js +6 -0
- package/node_modules/@smithy/util-retry/dist-es/AdaptiveRetryStrategy.js +3 -0
- package/node_modules/@smithy/util-retry/dist-es/StandardRetryStrategy.js +3 -0
- package/node_modules/@smithy/util-retry/dist-types/AdaptiveRetryStrategy.d.ts +5 -0
- package/node_modules/@smithy/util-retry/dist-types/StandardRetryStrategy.d.ts +5 -0
- package/node_modules/@smithy/util-retry/package.json +1 -1
- package/node_modules/call-bind/CHANGELOG.md +9 -0
- package/node_modules/call-bind/README.md +1 -1
- package/node_modules/call-bind/index.js +2 -2
- package/node_modules/call-bind/package.json +11 -11
- package/node_modules/call-bind/test/index.js +9 -1
- package/node_modules/path-expression-matcher/README.md +214 -62
- package/node_modules/path-expression-matcher/lib/pem.cjs +1 -1
- package/node_modules/path-expression-matcher/lib/pem.d.cts +111 -0
- package/node_modules/path-expression-matcher/lib/pem.min.js +1 -1
- package/node_modules/path-expression-matcher/lib/pem.min.js.map +1 -1
- package/node_modules/path-expression-matcher/package.json +1 -1
- package/node_modules/path-expression-matcher/src/Expression.js +2 -2
- package/node_modules/path-expression-matcher/src/ExpressionSet.js +209 -0
- package/node_modules/path-expression-matcher/src/Matcher.js +235 -177
- package/node_modules/path-expression-matcher/src/index.d.ts +199 -194
- package/node_modules/path-expression-matcher/src/index.js +3 -2
- package/package.json +10 -10
- package/node_modules/strnum/.github/SECURITY.md +0 -5
- package/node_modules/strnum/.vscode/launch.json +0 -25
- package/node_modules/strnum/algo.stflow +0 -84
- package/node_modules/strnum/tests/infinity_test.js +0 -18
- package/node_modules/strnum/tests/strnum_test.js +0 -175
- package/node_modules/strnum/tests/temp.js +0 -8
- /package/node_modules/{strnum → @aws-sdk/xml-builder/node_modules/strnum}/CHANGELOG.md +0 -0
- /package/node_modules/{strnum → @aws-sdk/xml-builder/node_modules/strnum}/LICENSE +0 -0
- /package/node_modules/{strnum → @aws-sdk/xml-builder/node_modules/strnum}/README.md +0 -0
- /package/node_modules/{strnum → @aws-sdk/xml-builder/node_modules/strnum}/strnum.js +0 -0
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@@ -49,7 +49,7 @@ declare const UpdateContactCommand_base: {
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* References: { // ContactReferences
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* "<keys>": { // Reference
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* Value: "STRING_VALUE",
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* Type: "URL" || "ATTACHMENT" || "CONTACT_ANALYSIS" || "NUMBER" || "STRING" || "DATE" || "EMAIL" || "EMAIL_MESSAGE" || "EMAIL_MESSAGE_PLAIN_TEXT", // required
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* Type: "URL" || "ATTACHMENT" || "CONTACT_ANALYSIS" || "NUMBER" || "STRING" || "DATE" || "EMAIL" || "EMAIL_MESSAGE" || "EMAIL_MESSAGE_PLAIN_TEXT" || "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" || "EMAIL_MESSAGE_REDACTED", // required
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* Status: "AVAILABLE" || "DELETED" || "APPROVED" || "REJECTED" || "PROCESSING" || "FAILED",
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* Arn: "STRING_VALUE",
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* StatusReason: "STRING_VALUE",
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@@ -53,7 +53,7 @@ declare const UpdateRuleCommand_base: {
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* References: { // ContactReferences
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* "<keys>": { // Reference
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* Value: "STRING_VALUE",
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* Type: "URL" || "ATTACHMENT" || "CONTACT_ANALYSIS" || "NUMBER" || "STRING" || "DATE" || "EMAIL" || "EMAIL_MESSAGE" || "EMAIL_MESSAGE_PLAIN_TEXT", // required
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* Type: "URL" || "ATTACHMENT" || "CONTACT_ANALYSIS" || "NUMBER" || "STRING" || "DATE" || "EMAIL" || "EMAIL_MESSAGE" || "EMAIL_MESSAGE_PLAIN_TEXT" || "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" || "EMAIL_MESSAGE_REDACTED", // required
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* Status: "AVAILABLE" || "DELETED" || "APPROVED" || "REJECTED" || "PROCESSING" || "FAILED",
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* Arn: "STRING_VALUE",
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* StatusReason: "STRING_VALUE",
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* @public
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*/
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export type ParticipantState = (typeof ParticipantState)[keyof typeof ParticipantState];
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/**
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* @public
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* @enum
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*/
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export declare const VoiceEnhancementMode: {
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readonly NOISE_SUPPRESSION: "NOISE_SUPPRESSION";
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readonly NONE: "NONE";
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readonly VOICE_ISOLATION: "VOICE_ISOLATION";
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};
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/**
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* @public
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*/
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export type VoiceEnhancementMode = (typeof VoiceEnhancementMode)[keyof typeof VoiceEnhancementMode];
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* @public
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*/
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export declare const FileUseCaseType: {
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readonly ATTACHMENT: "ATTACHMENT";
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readonly CONTACT_ANALYSIS: "CONTACT_ANALYSIS";
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readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
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readonly EMAIL_MESSAGE_PLAIN_TEXT: "EMAIL_MESSAGE_PLAIN_TEXT";
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readonly EMAIL_MESSAGE_PLAIN_TEXT_REDACTED: "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED";
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readonly EMAIL_MESSAGE_REDACTED: "EMAIL_MESSAGE_REDACTED";
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};
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* @public
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readonly EMAIL: "EMAIL";
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readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
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readonly EMAIL_MESSAGE_PLAIN_TEXT: "EMAIL_MESSAGE_PLAIN_TEXT";
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readonly EMAIL_MESSAGE_PLAIN_TEXT_REDACTED: "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED";
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readonly EMAIL_MESSAGE_REDACTED: "EMAIL_MESSAGE_REDACTED";
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readonly NUMBER: "NUMBER";
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readonly STRING: "STRING";
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readonly URL: "URL";
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export type PhoneType = (typeof PhoneType)[keyof typeof PhoneType];
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*/
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export declare const VoiceEnhancementMode: {
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readonly NOISE_SUPPRESSION: "NOISE_SUPPRESSION";
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readonly NONE: "NONE";
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readonly VOICE_ISOLATION: "VOICE_ISOLATION";
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};
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export type VoiceEnhancementMode = (typeof VoiceEnhancementMode)[keyof typeof VoiceEnhancementMode];
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/**
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* <p>The voice enhancement mode used by the agent as the call is ending.
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* Valid values: VOICE_ISOLATION | NOISE_SUPPRESSION | NONE.
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* A value of null indicates this mode has not yet been set for this user.</p>
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*/
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VoiceEnhancementMode?: VoiceEnhancementMode | undefined;
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}
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/**
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* <p>Contains information for score and potential quality issues for Audio</p>
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Interval?: IntervalDetails | undefined;
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* <p>Filtering is an operation that selects records that match a set of specified criteria. By narrowing the dataset
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* before aggregation, filters ensure that only relevant records are included in the computation.</p>
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* <b>Filter keys</b>
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* </p>
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* <p>The following are valid filter keys for a <code>GetMetricDataV2</code> request:</p>
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* <p>
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* <code>AGENT</code> | <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code> |
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* <code>AGENT_HIERARCHY_LEVEL_THREE</code> | <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
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* <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>ANSWERING_MACHINE_DETECTION_STATUS</code> |
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* <code>BOT_ALIAS</code> | <code>BOT_ID</code> | <code>BOT_INTENT_NAME</code> | <code>BOT_LOCALE</code> |
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* <code>BOT_VERSION</code> | <code>CAMPAIGN</code> | <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> |
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* <code>CAMPAIGN_EXCLUDED_EVENT_TYPE</code> | <code>CASE_STATUS</code> | <code>CASE_TEMPLATE_ARN</code> |
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* <code>CHANNEL</code> | <code>contact/segmentAttributes/connect:Subtype</code> |
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* <code>contact/segmentAttributes/connect:ValidationTestType</code> | <code>DISCONNECT_REASON</code> |
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* <code>EVALUATION_FORM</code> | <code>EVALUATION_QUESTION</code> | <code>EVALUATION_SECTION</code> |
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* <code>EVALUATION_SOURCE</code> | <code>EVALUATOR_ID</code> | <code>FEATURE</code> |
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* <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> |
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* <code>FLOWS_NEXT_RESOURCE_ID</code> | <code>FLOWS_NEXT_RESOURCE_QUEUE_ID</code> |
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* <code>FLOWS_OUTCOME_TYPE</code> | <code>FLOWS_RESOURCE_ID</code> | <code>FORM_VERSION</code> |
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* <code>INITIATING_FLOW</code> | <code>INITIATION_METHOD</code> |
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* <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>INVOKING_RESOURCE_TYPE</code> |
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* <code>PARENT_FLOWS_RESOURCE_ID</code> | <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> |
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* <code>RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>ROUTING_PROFILE</code> |
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* <code>ROUTING_STEP_EXPRESSION</code> | <code>TEST_CASE</code> |
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* <code>TEST_CASE_EXECUTION_FAILURE_REASON</code> | <code>TEST_CASE_EXECUTION_RESULT</code> |
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* <code>TEST_CASE_EXECUTION_STATE</code>
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* </p>
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* <note>
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* <p>The following filter keys correspond to Amazon Connect resources and are used for authorizing requests.
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* A <code>GetMetricDataV2</code> request requires at least one of these filters:</p>
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* <code>QUEUE</code>, <code>ROUTING_PROFILE</code>, <code>AGENT</code>,
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* <code>AGENT_HIERARCHY_LEVEL_ONE</code>, <code>AGENT_HIERARCHY_LEVEL_TWO</code>,
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* <code>AGENT_HIERARCHY_LEVEL_THREE</code>, <code>AGENT_HIERARCHY_LEVEL_FOUR</code>,
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|
+
* <code>AGENT_HIERARCHY_LEVEL_FIVE</code>, <code>CAMPAIGN</code>, <code>EVALUATION_FORM</code>,
|
|
7563
|
+
* <code>EVALUATOR_ID</code>
|
|
7564
|
+
* </p>
|
|
7565
|
+
* <p>You can use up to 5 filter keys in a single request, and up to 100 filter values across all filter keys.</p>
|
|
7566
|
+
* </note>
|
|
7567
|
+
* <p>
|
|
7568
|
+
* <b>Filter values</b>
|
|
7569
|
+
* </p>
|
|
7528
7570
|
* <ul>
|
|
7529
7571
|
* <li>
|
|
7530
|
-
* <p>
|
|
7531
|
-
*
|
|
7532
|
-
*
|
|
7533
|
-
*
|
|
7534
|
-
* </li>
|
|
7535
|
-
* <li>
|
|
7536
|
-
* <p>Channels</p>
|
|
7537
|
-
* </li>
|
|
7538
|
-
* <li>
|
|
7539
|
-
* <p>Feature</p>
|
|
7572
|
+
* <p>VOICE, CHAT, TASK, and EMAIL are valid filter values for the <code>CHANNEL</code> filter key. They do not
|
|
7573
|
+
* count towards the limit of 100 filter values. For example, a <code>GetMetricDataV2</code> request can filter by
|
|
7574
|
+
* 50 queues, 35 agents, and 15 routing profiles for a total of 100 filter values, along with 4 channel
|
|
7575
|
+
* filters.</p>
|
|
7540
7576
|
* </li>
|
|
7541
7577
|
* <li>
|
|
7542
|
-
* <p>
|
|
7543
|
-
*
|
|
7544
|
-
*
|
|
7545
|
-
* <p>Routing profiles</p>
|
|
7546
|
-
* </li>
|
|
7547
|
-
* <li>
|
|
7548
|
-
* <p>Routing step expression</p>
|
|
7578
|
+
* <p>
|
|
7579
|
+
* <code>contact_lens_conversational_analytics</code> is a valid filter value for the <code>FEATURE</code>
|
|
7580
|
+
* filter key. It is available only for contacts analyzed by Contact Lens conversational analytics.</p>
|
|
7549
7581
|
* </li>
|
|
7550
7582
|
* <li>
|
|
7551
|
-
* <p>
|
|
7583
|
+
* <p>
|
|
7584
|
+
* <code>connect:Chat</code>, <code>connect:SMS</code>, <code>connect:Telephony</code>, and
|
|
7585
|
+
* <code>connect:WebRTC</code> are valid filter value examples (not exhaustive) for the
|
|
7586
|
+
* <code>contact/segmentAttributes/connect:Subtype</code> filter key.</p>
|
|
7552
7587
|
* </li>
|
|
7553
|
-
* </ul>
|
|
7554
|
-
* <p>At least one filter must be passed from queues, routing profiles, agents, or user hierarchy groups.</p>
|
|
7555
|
-
* <p>For metrics for outbound campaigns analytics, you can also use campaigns to satisfy at least one filter
|
|
7556
|
-
* requirement.</p>
|
|
7557
|
-
* <p>To filter by phone number, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create a historical metrics report</a> in
|
|
7558
|
-
* the <i>Amazon Connect Administrator Guide</i>.</p>
|
|
7559
|
-
* <p>Note the following limits:</p>
|
|
7560
|
-
* <ul>
|
|
7561
7588
|
* <li>
|
|
7562
7589
|
* <p>
|
|
7563
|
-
* <
|
|
7564
|
-
*
|
|
7565
|
-
*
|
|
7566
|
-
* <code>AGENT_HIERARCHY_LEVEL_THREE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code> | <code>
|
|
7567
|
-
* ANSWERING_MACHINE_DETECTION_STATUS</code> | <code>BOT_ALIAS</code> | <code>BOT_ID</code> |
|
|
7568
|
-
* <code>BOT_INTENT_NAME</code> | <code>BOT_LOCALE</code> | <code>BOT_VERSION</code> | <code>CAMPAIGN</code> |
|
|
7569
|
-
* <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> | <code> CAMPAIGN_EXCLUDED_EVENT_TYPE</code> | <code>CASE_STATUS</code>
|
|
7570
|
-
* | <code>CASE_TEMPLATE_ARN</code> | <code>CHANNEL</code> | <code> contact/segmentAttributes/connect:Subtype</code> |
|
|
7571
|
-
* <code>contact/segmentAttributes/connect:ValidationTestType</code> | <code> DISCONNECT_REASON</code> |
|
|
7572
|
-
* <code>EVALUATION_FORM</code> | <code>EVALUATION_QUESTION</code> | <code>EVALUATION_SECTION</code> |
|
|
7573
|
-
* <code>EVALUATION_SOURCE</code> | <code>EVALUATOR_ID</code> | <code>FEATURE</code> | <code>FLOW_ACTION_ID</code> |
|
|
7574
|
-
* <code>FLOW_TYPE</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> | <code>FLOWS_NEXT_RESOURCE_ID</code> |
|
|
7575
|
-
* <code>FLOWS_NEXT_RESOURCE_QUEUE_ID</code> | <code>FLOWS_OUTCOME_TYPE</code> | <code>FLOWS_RESOURCE_ID</code> |
|
|
7576
|
-
* <code>FORM_VERSION</code> | <code>INITIATING_FLOW</code> | <code>INITIATION_METHOD</code> |
|
|
7577
|
-
* <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>INVOKING_RESOURCE_TYPE</code> |
|
|
7578
|
-
* <code>PARENT_FLOWS_RESOURCE_ID</code> | <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> |
|
|
7579
|
-
* <code>RESOURCE_PUBLISHED_ TIMESTAMP</code> | <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> |
|
|
7580
|
-
* <code>TEST_CASE</code> | <code>TEST_ CASE_EXECUTION_FAILURE_REASON</code> |
|
|
7581
|
-
* <code>TEST_CASE_EXECUTION_RESULT</code> | <code>TEST_CASE_EXECUTION_STATE</code>
|
|
7582
|
-
* </p>
|
|
7590
|
+
* <code>ROUTING_STEP_EXPRESSION</code> accepts a filter value up to 3,000 characters in length. This filter
|
|
7591
|
+
* is case-sensitive and order-sensitive. JSON string fields must be sorted in ascending order, and JSON array order
|
|
7592
|
+
* must be preserved.</p>
|
|
7583
7593
|
* </li>
|
|
7584
7594
|
* <li>
|
|
7585
|
-
* <p>
|
|
7586
|
-
* <b>Filter values</b>: A maximum of 100 filter values are supported in a single
|
|
7587
|
-
* request. VOICE, CHAT, and TASK are valid <code>filterValue</code> for the CHANNEL filter key. They do not count
|
|
7588
|
-
* towards limitation of 100 filter values. For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents,
|
|
7589
|
-
* and 15 routing profiles for a total of 100 filter values, along with 3 channel filters. </p>
|
|
7590
|
-
* <p>
|
|
7591
|
-
* <code>contact_lens_conversational_analytics</code> is a valid filterValue for the <code>FEATURE</code> filter
|
|
7592
|
-
* key. It is available only to contacts analyzed by Contact Lens conversational analytics.</p>
|
|
7593
|
-
* <p>
|
|
7594
|
-
* <code>connect:Chat</code>, <code>connect:SMS</code>, <code>connect:Telephony</code>, and
|
|
7595
|
-
* <code>connect:WebRTC</code> are valid <code>filterValue</code> examples (not exhaustive) for the
|
|
7596
|
-
* <code>contact/segmentAttributes/connect:Subtype filter</code> key.</p>
|
|
7597
|
-
* <p>
|
|
7598
|
-
* <code>ROUTING_STEP_EXPRESSION</code> is a valid filter key with a filter value up to 3000 length. This filter
|
|
7599
|
-
* is case and order sensitive. JSON string fields must be sorted in ascending order and JSON array order should be
|
|
7600
|
-
* kept as is.</p>
|
|
7601
|
-
* <p>
|
|
7602
|
-
* <code>Q_CONNECT_ENABLED</code>. TRUE and FALSE are the only valid filterValues for the
|
|
7603
|
-
* <code>Q_CONNECT_ENABLED</code> filter key. </p>
|
|
7595
|
+
* <p>TRUE and FALSE are the only valid filter values for the <code>Q_CONNECT_ENABLED</code> filter key.</p>
|
|
7604
7596
|
* <ul>
|
|
7605
7597
|
* <li>
|
|
7606
7598
|
* <p>TRUE includes all contacts that had Connect AI Agents enabled as part of the flow.</p>
|
|
7607
7599
|
* </li>
|
|
7608
7600
|
* <li>
|
|
7609
|
-
* <p>FALSE includes all contacts that did not have Connect AI Agents enabled as part of the flow
|
|
7610
|
-
* </li>
|
|
7611
|
-
* <li>
|
|
7612
|
-
* <p>EXPERIENCE_VALIDATION and FLOW_VALIDATION are the only valid filterValues for the
|
|
7613
|
-
* contact/segmentAttributes/connect:ValidationTestType filter key</p>
|
|
7601
|
+
* <p>FALSE includes all contacts that did not have Connect AI Agents enabled as part of the flow.</p>
|
|
7614
7602
|
* </li>
|
|
7615
7603
|
* </ul>
|
|
7616
|
-
*
|
|
7604
|
+
* </li>
|
|
7605
|
+
* <li>
|
|
7606
|
+
* <p>
|
|
7607
|
+
* <code>EXPERIENCE_VALIDATION</code> and <code>FLOW_VALIDATION</code> are the only valid filter values for the
|
|
7608
|
+
* <code>contact/segmentAttributes/connect:ValidationTestType</code> filter key. This filter is available only for
|
|
7609
|
+
* contact record-driven metrics.</p>
|
|
7610
|
+
* </li>
|
|
7611
|
+
* <li>
|
|
7617
7612
|
* <p>
|
|
7618
|
-
* <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-outbound-campaigns_Campaign.html">Campaign</a> ARNs are valid
|
|
7613
|
+
* <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-outbound-campaigns_Campaign.html">Campaign</a> ARNs are valid filter values for the <code>CAMPAIGN</code> filter key.</p>
|
|
7614
|
+
* </li>
|
|
7615
|
+
* <li>
|
|
7616
|
+
* <p>To filter by phone number, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create a historical metrics report</a> in
|
|
7617
|
+
* the <i>Amazon Connect Administrator Guide</i>.</p>
|
|
7619
7618
|
* </li>
|
|
7620
7619
|
* </ul>
|
|
7621
7620
|
* @public
|
|
@@ -7932,26 +7931,30 @@ export interface GetMetricDataV2Request {
|
|
|
7932
7931
|
* <p>Unit: Count</p>
|
|
7933
7932
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Type, AI Use Case, Channel, Queue, Routing
|
|
7934
7933
|
* Profile</p>
|
|
7935
|
-
* <p>UI name: Active AI Agents</
|
|
7934
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#active-ai-agents">Active AI Agents</a>
|
|
7935
|
+
* </p>
|
|
7936
7936
|
* </dd>
|
|
7937
7937
|
* <dt>AI_HANDOFF_RATE</dt>
|
|
7938
7938
|
* <dd>
|
|
7939
7939
|
* <p>Unit: Percent</p>
|
|
7940
7940
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
7941
|
-
* <p>UI name: Handoff Rate</
|
|
7941
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-handoff-rate">AI Handoff Rate</a>
|
|
7942
|
+
* </p>
|
|
7942
7943
|
* </dd>
|
|
7943
7944
|
* <dt>AI_HANDOFFS</dt>
|
|
7944
7945
|
* <dd>
|
|
7945
7946
|
* <p>Unit: Count</p>
|
|
7946
7947
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
7947
|
-
* <p>UI name: AI
|
|
7948
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-handoffs">AI Handoffs</a>
|
|
7949
|
+
* </p>
|
|
7948
7950
|
* </dd>
|
|
7949
7951
|
* <dt>AI_AGENT_INVOCATION_SUCCESS</dt>
|
|
7950
7952
|
* <dd>
|
|
7951
7953
|
* <p>Unit: Count</p>
|
|
7952
7954
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Use Case,
|
|
7953
7955
|
* Channel, Queue, Routing Profile</p>
|
|
7954
|
-
* <p>UI name: AI Agent Invocation Success
|
|
7956
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-invocation-success">AI Agent Invocation Success</a>
|
|
7957
|
+
* </p>
|
|
7955
7958
|
* <note>
|
|
7956
7959
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
7957
7960
|
* </note>
|
|
@@ -7961,7 +7964,8 @@ export interface GetMetricDataV2Request {
|
|
|
7961
7964
|
* <p>Unit: Percent</p>
|
|
7962
7965
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Use Case,
|
|
7963
7966
|
* Channel, Queue, Routing Profile</p>
|
|
7964
|
-
* <p>UI name: AI Agent Invocation Success Rate</
|
|
7967
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-invocation-success-rate">AI Agent Invocation Success Rate</a>
|
|
7968
|
+
* </p>
|
|
7965
7969
|
* <note>
|
|
7966
7970
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
7967
7971
|
* </note>
|
|
@@ -7971,7 +7975,8 @@ export interface GetMetricDataV2Request {
|
|
|
7971
7975
|
* <p>Unit: Count</p>
|
|
7972
7976
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Type, AI Agent Name Version, AI Use Case,
|
|
7973
7977
|
* Channel, Queue, Routing Profile</p>
|
|
7974
|
-
* <p>UI name: AI Agent
|
|
7978
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-agent-invocations">AI Agent Invocations</a>
|
|
7979
|
+
* </p>
|
|
7975
7980
|
* <note>
|
|
7976
7981
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
7977
7982
|
* </note>
|
|
@@ -7980,20 +7985,23 @@ export interface GetMetricDataV2Request {
|
|
|
7980
7985
|
* <dd>
|
|
7981
7986
|
* <p>Unit: Percent</p>
|
|
7982
7987
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
7983
|
-
* <p>UI name: AI Response Completion Rate</
|
|
7988
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-response-completion-rate">AI Response Completion Rate</a>
|
|
7989
|
+
* </p>
|
|
7984
7990
|
* </dd>
|
|
7985
7991
|
* <dt>AI_INVOLVED_CONTACTS</dt>
|
|
7986
7992
|
* <dd>
|
|
7987
7993
|
* <p>Unit: Count</p>
|
|
7988
7994
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
7989
|
-
* <p>UI name: AI Contacts</
|
|
7995
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-involved-contacts">AI Involved Contacts</a>
|
|
7996
|
+
* </p>
|
|
7990
7997
|
* </dd>
|
|
7991
7998
|
* <dt>AI_PROMPT_INVOCATION_SUCCESS</dt>
|
|
7992
7999
|
* <dd>
|
|
7993
8000
|
* <p>Unit: Count</p>
|
|
7994
8001
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Prompt, AI
|
|
7995
8002
|
* Prompt ID, AI Prompt Name, AI Prompt Type, AI Use Case, Channel, Queue, Routing Profile</p>
|
|
7996
|
-
* <p>UI name: AI Prompt Invocation Success
|
|
8003
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocation-success">AI Prompt Invocation Success</a>
|
|
8004
|
+
* </p>
|
|
7997
8005
|
* <note>
|
|
7998
8006
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
7999
8007
|
* </note>
|
|
@@ -8003,7 +8011,41 @@ export interface GetMetricDataV2Request {
|
|
|
8003
8011
|
* <p>Unit: Percent</p>
|
|
8004
8012
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Prompt, AI
|
|
8005
8013
|
* Prompt ID, AI Prompt Name, AI Prompt Type, AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8006
|
-
* <p>UI name: AI Prompt Invocation Success Rate</
|
|
8014
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocation-success-rate">AI Prompt Invocation Success Rate</a>
|
|
8015
|
+
* </p>
|
|
8016
|
+
* <note>
|
|
8017
|
+
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
8018
|
+
* </note>
|
|
8019
|
+
* </dd>
|
|
8020
|
+
* <dt>AI_PROMPT_INVOCATIONS</dt>
|
|
8021
|
+
* <dd>
|
|
8022
|
+
* <p>Unit: Count</p>
|
|
8023
|
+
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Prompt, AI
|
|
8024
|
+
* Prompt ID, AI Prompt Name, AI Prompt Type, AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8025
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-prompt-invocations">AI Prompt Invocations</a>
|
|
8026
|
+
* </p>
|
|
8027
|
+
* <note>
|
|
8028
|
+
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
8029
|
+
* </note>
|
|
8030
|
+
* </dd>
|
|
8031
|
+
* <dt>AI_TOOL_INVOCATION_SUCCESS</dt>
|
|
8032
|
+
* <dd>
|
|
8033
|
+
* <p>Unit: Count</p>
|
|
8034
|
+
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Tool ID, AI
|
|
8035
|
+
* Tool Name, AI Tool Type, AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8036
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocation-success">AI Tool Invocation Success</a>
|
|
8037
|
+
* </p>
|
|
8038
|
+
* <note>
|
|
8039
|
+
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
8040
|
+
* </note>
|
|
8041
|
+
* </dd>
|
|
8042
|
+
* <dt>AI_TOOL_INVOCATION_SUCCESS_RATE</dt>
|
|
8043
|
+
* <dd>
|
|
8044
|
+
* <p>Unit: Percent</p>
|
|
8045
|
+
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Tool ID, AI
|
|
8046
|
+
* Tool Name, AI Tool Type, AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8047
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocation-success-rate">AI Tool Invocation Success Rate</a>
|
|
8048
|
+
* </p>
|
|
8007
8049
|
* <note>
|
|
8008
8050
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
8009
8051
|
* </note>
|
|
@@ -8013,7 +8055,8 @@ export interface GetMetricDataV2Request {
|
|
|
8013
8055
|
* <p>Unit: Count</p>
|
|
8014
8056
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Tool ID, AI
|
|
8015
8057
|
* Tool Name, AI Tool Type, AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8016
|
-
* <p>UI name: AI Tool
|
|
8058
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#ai-tool-invocations">AI Tool Invocations</a>
|
|
8059
|
+
* </p>
|
|
8017
8060
|
* <note>
|
|
8018
8061
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
8019
8062
|
* </note>
|
|
@@ -8023,7 +8066,8 @@ export interface GetMetricDataV2Request {
|
|
|
8023
8066
|
* <p>Unit: Count</p>
|
|
8024
8067
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Use Case,
|
|
8025
8068
|
* Channel, Queue, Routing Profile </p>
|
|
8026
|
-
* <p>UI name: Average AI Agent Conversation Turns</
|
|
8069
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-agent-conversation-turns">Average AI Agent Conversation Turns</a>
|
|
8070
|
+
* </p>
|
|
8027
8071
|
* <note>
|
|
8028
8072
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
8029
8073
|
* </note>
|
|
@@ -8032,14 +8076,16 @@ export interface GetMetricDataV2Request {
|
|
|
8032
8076
|
* <dd>
|
|
8033
8077
|
* <p>Unit: Count</p>
|
|
8034
8078
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8035
|
-
* <p>UI name: AI Conversation Turns</
|
|
8079
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-conversation-turns">Average AI Conversation Turns</a>
|
|
8080
|
+
* </p>
|
|
8036
8081
|
* </dd>
|
|
8037
8082
|
* <dt>AVG_AI_PROMPT_INVOCATION_LATENCY</dt>
|
|
8038
8083
|
* <dd>
|
|
8039
8084
|
* <p>Unit: Milliseconds</p>
|
|
8040
8085
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Prompt, AI
|
|
8041
8086
|
* Prompt ID, AI Prompt Name, AI Prompt Type, AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8042
|
-
* <p>UI name: Average AI Prompt Invocation Latency</
|
|
8087
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-prompt-invocation-latency">Average AI Prompt Invocation Latency</a>
|
|
8088
|
+
* </p>
|
|
8043
8089
|
* <note>
|
|
8044
8090
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
8045
8091
|
* </note>
|
|
@@ -8049,7 +8095,8 @@ export interface GetMetricDataV2Request {
|
|
|
8049
8095
|
* <p>Unit: Milliseconds</p>
|
|
8050
8096
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Name Version, AI Agent Type, AI Tool ID, AI
|
|
8051
8097
|
* Tool Name, AI Tool Type, AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8052
|
-
* <p>UI name: Average AI Tool Invocation Latency</
|
|
8098
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-ai-tool-invocation-latency">Average AI Tool Invocation Latency</a>
|
|
8099
|
+
* </p>
|
|
8053
8100
|
* <note>
|
|
8054
8101
|
* <p>AI Agent Name Version is not a valid filter but a valid grouping.</p>
|
|
8055
8102
|
* </note>
|
|
@@ -8059,49 +8106,43 @@ export interface GetMetricDataV2Request {
|
|
|
8059
8106
|
* <p>Unit: Count</p>
|
|
8060
8107
|
* <p>Valid groupings and filters: AI Agent, AI Agent Name, AI Agent Type, AI Use Case, Channel, Knowledge Base
|
|
8061
8108
|
* Name, Queue, Routing Profile</p>
|
|
8062
|
-
* <p>UI name:
|
|
8109
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#knowledge-content-references">Knowledge Content References</a>
|
|
8110
|
+
* </p>
|
|
8063
8111
|
* </dd>
|
|
8064
8112
|
* <dt>PROACTIVE_INTENT_ENGAGEMENT_RATE</dt>
|
|
8065
8113
|
* <dd>
|
|
8066
8114
|
* <p>Unit: Percent</p>
|
|
8067
8115
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8068
|
-
* <p>UI name: Proactive Intent Engagement Rate</
|
|
8116
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-engagement-rate">Proactive Intent Engagement Rate</a>
|
|
8117
|
+
* </p>
|
|
8069
8118
|
* </dd>
|
|
8070
8119
|
* <dt>PROACTIVE_INTENT_RESPONSE_RATE</dt>
|
|
8071
8120
|
* <dd>
|
|
8072
8121
|
* <p>Unit: Percent</p>
|
|
8073
8122
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile </p>
|
|
8074
|
-
* <p>UI name: Proactive Intent Response Rate</
|
|
8123
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-response-rate">Proactive Intent Response Rate</a>
|
|
8124
|
+
* </p>
|
|
8075
8125
|
* </dd>
|
|
8076
8126
|
* <dt>PROACTIVE_INTENTS_ANSWERED</dt>
|
|
8077
8127
|
* <dd>
|
|
8078
8128
|
* <p>Unit: Count</p>
|
|
8079
8129
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8080
|
-
* <p>UI name: Proactive Intents Answered</
|
|
8130
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-answered">Proactive Intents Answered</a>
|
|
8131
|
+
* </p>
|
|
8081
8132
|
* </dd>
|
|
8082
8133
|
* <dt>PROACTIVE_INTENTS_DETECTED</dt>
|
|
8083
8134
|
* <dd>
|
|
8084
8135
|
* <p>Unit: Count</p>
|
|
8085
8136
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8086
|
-
* <p>UI name: Proactive Intents Detected</
|
|
8087
|
-
*
|
|
8088
|
-
* <dt> </dt>
|
|
8089
|
-
* <dd>
|
|
8090
|
-
* <p>Unit: </p>
|
|
8091
|
-
* <p>Valid groupings and filters: </p>
|
|
8092
|
-
* <p>UI name: </p>
|
|
8093
|
-
* </dd>
|
|
8094
|
-
* <dt> </dt>
|
|
8095
|
-
* <dd>
|
|
8096
|
-
* <p>Unit: </p>
|
|
8097
|
-
* <p>Valid groupings and filters: </p>
|
|
8098
|
-
* <p>UI name: </p>
|
|
8137
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-detected">Proactive Intents Detected</a>
|
|
8138
|
+
* </p>
|
|
8099
8139
|
* </dd>
|
|
8100
8140
|
* <dt>PROACTIVE_INTENTS_ENGAGED</dt>
|
|
8101
8141
|
* <dd>
|
|
8102
8142
|
* <p>Unit: Count</p>
|
|
8103
8143
|
* <p>Valid groupings and filters: AI Use Case, Channel, Queue, Routing Profile</p>
|
|
8104
|
-
* <p>UI name:
|
|
8144
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#proactive-intents-engaged">Proactive Intents Engaged</a>
|
|
8145
|
+
* </p>
|
|
8105
8146
|
* </dd>
|
|
8106
8147
|
* <dt>AVG_HOLD_TIME</dt>
|
|
8107
8148
|
* <dd>
|