@carbon/ai-chat 0.1.1-alpha5 → 0.1.1-react17

package/dist/humanAgentUtils.js

@@ -1,1393 +1 @@
-/*
-
-
-(C) Copyright IBM Corp. 2017, 2024. All Rights Reserved.
-
-Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except
-in compliance with the License. You may obtain a copy of the License at
-
-http://www.apache.org/licenses/LICENSE-2.0
-
-Unless required by applicable law or agreed to in writing, software distributed under the License
-is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express
-or implied. See the License for the specific language governing permissions and limitations under
-the License.
-
-@carbon/ai-chat 0.1.1-alpha5
-
-Built: Oct 24 2024 10:59 am -04:00
-
-
-
-*/
-import { u as uuid, U as UUIDType, p as MessageResponseTypes, c as consoleError, k as deepFreeze, l as cloneDeep } from './aiChatEntry2.js';
-import { s as streamItemID, am as isBetaUserDefinedResponse, an as transformBetaUserDefinedResponse, ao as createMessageResponseForItem, L as InternalMessageResponseType, ap as isGridResponseType, aq as isCarouselResponseType, ar as isShowPanelButtonType, y as isPanelResponseType, n as isResponseWithNestedItems, as as isItemSupportedInResponseBody, at as isCardResponseType, a2 as ButtonItemType, au as isButtonResponseType, ab as memoizeOne, X as AgentMessageType, o as asyncForEach } from './messageUtils.js';
-
-/**
- *
- * IBM Confidential
- *
- * (C) Copyright IBM Corp. 2019, 2023
- *
- * The source code for this program is not published or otherwise
- * divested of its trade secrets, irrespective of what has been
- * deposited with the U. S. Copyright Office
- *
- * US Government Users Restricted Rights - Use, duplication or
- * disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
- *
- */
-/**
- * This function will return a new promise that keeps a reference to its own resolve and reject functions so that they
- * can be called on demand by the code using the promise.
- */
-function resolvablePromise() {
-    let resolveFunction;
-    let rejectFunction;
-    const promise = new Promise((resolve, reject) => {
-        resolveFunction = resolve;
-        rejectFunction = reject;
-    });
-    promise.doResolve = (resolveValue) => {
-        promise.isResolved = true;
-        promise.isComplete = true;
-        resolveFunction(resolveValue);
-    };
-    promise.doReject = (rejectValue) => {
-        promise.isRejected = true;
-        promise.isComplete = true;
-        rejectFunction(rejectValue);
-    };
-    promise.isResolved = false;
-    promise.isRejected = false;
-    promise.isComplete = false;
-    return promise;
-}
-
-/**
- *
- * IBM Confidential
- *
- * (C) Copyright IBM Corp. 2020, 2023
- *
- * The source code for this program is not published or otherwise
- * divested of its trade secrets, irrespective of what has been
- * deposited with the U. S. Copyright Office
- *
- * US Government Users Restricted Rights - Use, duplication or
- * disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
- *
- */
-/**
- * Takes data from the v2 message API ({@link MessageResponse}) and transforms into something usable by WAC
- * ({@link LocalMessageItem}).
- *
- * @param messageItem The individual item from the message to convert.
- * @param fullMessage The message object that came from the server.
- * instance.
- * @param isLatestWelcomeNode Indicates if this message is a new welcome message that has just been shown to the user
- * and isn't a historical welcome message.
- * ID as the message.
- * @param disableFadeAnimation Indicates if the entrance fade animation for the message should be disabled.
- */
-function outputItemToLocalItem(messageItem, fullMessage, isLatestWelcomeNode = false, disableFadeAnimation = false) {
-    // If the item comes with a streaming id, use that. Otherwise assign a new id.
-    const id = streamItemID(fullMessage.id, messageItem) || uuid(UUIDType.LOCAL_MESSAGE);
-    // Create the LocalMessage. It will temporarily have the extra "output" property it gets from the original
-    // MessageResponse object.
-    const localMessage = {
-        ui_state: {
-            id,
-            needsAnnouncement: !fullMessage.history.from_history,
-            disableFadeAnimation,
-        },
-        item: messageItem,
-        fullMessageID: fullMessage.id,
-    };
-    if (isLatestWelcomeNode) {
-        localMessage.ui_state.isWelcomeResponse = true;
-    }
-    // If this is a user_defined response included in our "beta" response types, we transform the response here.
-    return isBetaUserDefinedResponse(localMessage)
-        ? transformBetaUserDefinedResponse(localMessage)
-        : localMessage;
-}
-/**
- * Creates an empty skeleton of a {@link LocalMessageItem} with the inline_error response type.
- */
-function createLocalMessageForInlineError(text) {
-    const messageItem = {
-        response_type: MessageResponseTypes.INLINE_ERROR,
-        text,
-    };
-    return createLocalMessageForItem(messageItem);
-}
-/**
- * Creates an empty skeleton of a {@link LocalMessageItem} with the given item.
- */
-function createLocalMessageForItem(messageItem) {
-    const originalMessage = createMessageResponseForItem(messageItem);
-    const localMessage = outputItemToLocalItem(messageItem, originalMessage);
-    return { originalMessage, localMessage };
-}
-/**
- * Creates an empty skeleton of a {@link LocalMessageItem} for a chat status message.
- */
-function createLocalMessageForChatStatusMessage(internalMessageResponseType, text) {
-    const messageItem = {
-        response_type: internalMessageResponseType,
-        text,
-    };
-    const originalMessage = createMessageResponseForItem(messageItem);
-    const localMessage = outputItemToLocalItem(messageItem, originalMessage);
-    return { originalMessage, localMessage };
-}
-/**
- * Creates an empty skeleton of a {@link LocalMessageItem} with the session_expired response type.
- */
-function createLocalMessageForSessionExpiration(text) {
-    return createLocalMessageForChatStatusMessage(InternalMessageResponseType.SESSION_EXPIRED, text);
-}
-/**
- * Creates an empty skeleton of a {@link LocalMessageItem} with the failed_channel_transfer response type.
- */
-function createLocalMessageForChannelTransferFailure(text) {
-    return createLocalMessageForChatStatusMessage(InternalMessageResponseType.CHANNEL_TRANSFER_FAILED, text);
-}
-/**
- * Loops through the give list of message items to create local message items for each of them. This allows us to reuse
- * the existing ui_state functionality to update nested messages like we currently do with normal messages.
- *
- * @param localMessageItem The local message item to store nested local message items in.
- * @param originalMessage The original message response these nested messages came from.
- * @param fromHistory Indicates if the message was fetched from session history.
- * @param nestedLocalMessageItems A list to add local message items to as they're created.
- * @param allowFooter Determines whether buttons in the footer should render. This allows us to prevent deeply
- * nested buttons from rendering, such as a card with a footer nested in a panel.
- */
-function createLocalMessageItemsForNestedMessageItems(localMessageItem, originalMessage, fromHistory, nestedLocalMessageItems, allowFooter) {
-    const { item } = localMessageItem;
-    if (isGridResponseType(item)) {
-        localMessageItem.ui_state.gridLocalMessageItemIDs = item.rows.map(row => {
-            return row.cells.map(cell => {
-                const cellLocalMessageItemIDs = [];
-                createLocalMessageItemsForNestedType('items', localMessageItem, cell.items, cellLocalMessageItemIDs, originalMessage, fromHistory, nestedLocalMessageItems, nestedMessageItem => isSupportedMessageItemInBody(localMessageItem.item, nestedMessageItem), false);
-                return cellLocalMessageItemIDs;
-            });
-        });
-    }
-    else if (isCarouselResponseType(item)) {
-        localMessageItem.ui_state.itemsLocalMessageItemIDs = [];
-        createLocalMessageItemsForNestedType('items', localMessageItem, item.items, localMessageItem.ui_state.itemsLocalMessageItemIDs, originalMessage, fromHistory, nestedLocalMessageItems, nestedMessageItem => isSupportedMessageItemInBody(item, nestedMessageItem), 
-        // A carousel as standalone response type should allow buttons. If a carousel is allowed to be nested in the
-        // future, this would be helpful to prevent buttons in it.
-        allowFooter);
-    }
-    else {
-        const bodyItems = item.body || item.panel?.body;
-        if (bodyItems) {
-            localMessageItem.ui_state.bodyLocalMessageItemIDs = [];
-            createLocalMessageItemsForNestedType('body', localMessageItem, bodyItems, localMessageItem.ui_state.bodyLocalMessageItemIDs, originalMessage, fromHistory, nestedLocalMessageItems, nestedMessageItem => isSupportedMessageItemInBody(item, nestedMessageItem), 
-            // If nested items are being rendered in a panel, the footer should not be allowed.
-            !isShowPanelButtonType(item) && !isPanelResponseType(item));
-        }
-        if (!allowFooter) {
-            return;
-        }
-        const footerItems = item.footer || item.panel?.footer;
-        if (footerItems) {
-            localMessageItem.ui_state.footerLocalMessageItemIDs = [];
-            createLocalMessageItemsForNestedType('footer', localMessageItem, footerItems, localMessageItem.ui_state.footerLocalMessageItemIDs, originalMessage, fromHistory, nestedLocalMessageItems, nestedMessageItem => isSupportedMessageItemInFooter(item, nestedMessageItem), 
-            // A show panel button in a footer may open a panel that itself also has a footer. Nothing else in a footer can
-            // have nested items with footers.
-            !isShowPanelButtonType(item));
-        }
-    }
-}
-function createLocalMessageItemsForNestedType(type, localMessageItem, items, nestedMessageItemIDs, originalMessage, fromHistory, nestedLocalMessageItems, isSupported, allowFooter) {
-    items.forEach(nestedMessageItem => {
-        if (isSupported(nestedMessageItem)) {
-            const nestedLocalMessageItem = outputItemToLocalItem(nestedMessageItem, originalMessage, false, true);
-            nestedMessageItemIDs.push(nestedLocalMessageItem.ui_state.id);
-            nestedLocalMessageItems.push(nestedLocalMessageItem);
-            if (isResponseWithNestedItems(nestedLocalMessageItem.item)) {
-                createLocalMessageItemsForNestedMessageItems(nestedLocalMessageItem, originalMessage, fromHistory, nestedLocalMessageItems, allowFooter);
-            }
-        }
-        else {
-            consoleError(`The "${localMessageItem.item.response_type}" response type does not support "${nestedMessageItem.response_type}" in "${type}" array.`);
-        }
-    });
-}
-/**
- * Determines if the given nested item is allowed to be displayed inside the given root message item body.
- */
-function isSupportedMessageItemInBody(rootMessageItem, nestedMessageItem) {
-    switch (rootMessageItem.response_type) {
-        case InternalMessageResponseType.CARD:
-            return !isCardResponseType(nestedMessageItem) && isItemSupportedInResponseBody(nestedMessageItem);
-        case InternalMessageResponseType.CAROUSEL:
-            return isCardResponseType(nestedMessageItem);
-        case InternalMessageResponseType.BUTTON:
-            return (rootMessageItem.button_type === ButtonItemType.SHOW_PANEL &&
-                isItemSupportedInResponseBody(nestedMessageItem));
-        case InternalMessageResponseType.GRID:
-            return !isCardResponseType(nestedMessageItem) && isItemSupportedInResponseBody(nestedMessageItem);
-        case InternalMessageResponseType.PANEL:
-            return isItemSupportedInResponseBody(nestedMessageItem);
-        default:
-            return false;
-    }
-}
-/**
- * Determines if the given nested item is allowed to be displayed inside the given root message item footer. Only
- * the button response type should be allowed in the footer. Depending on the root message item, the show_panel
- * button type won't be allowed to render.
- */
-function isSupportedMessageItemInFooter(rootMessageItem, nestedMessageItem) {
-    if (isButtonResponseType(nestedMessageItem)) {
-        // The panel response type and show_panel button type should not support the button type "show_panel" in the
-        // footer. This is to prevent the user from opening a panel when a panel is already open.
-        if (isPanelResponseType(rootMessageItem) || isShowPanelButtonType(rootMessageItem)) {
-            return !isShowPanelButtonType(nestedMessageItem);
-        }
-        return true;
-    }
-    return false;
-}
-
-var __spreadArray = (undefined && undefined.__spreadArray) || function (to, from, pack) {
-    if (pack || arguments.length === 2) for (var i = 0, l = from.length, ar; i < l; i++) {
-        if (ar || !(i in from)) {
-            if (!ar) ar = Array.prototype.slice.call(from, 0, i);
-            ar[i] = from[i];
-        }
-    }
-    return to.concat(ar || Array.prototype.slice.call(from));
-};
-var BrowserInfo = /** @class */ (function () {
-    function BrowserInfo(name, version, os) {
-        this.name = name;
-        this.version = version;
-        this.os = os;
-        this.type = 'browser';
-    }
-    return BrowserInfo;
-}());
-var NodeInfo = /** @class */ (function () {
-    function NodeInfo(version) {
-        this.version = version;
-        this.type = 'node';
-        this.name = 'node';
-        this.os = process.platform;
-    }
-    return NodeInfo;
-}());
-var SearchBotDeviceInfo = /** @class */ (function () {
-    function SearchBotDeviceInfo(name, version, os, bot) {
-        this.name = name;
-        this.version = version;
-        this.os = os;
-        this.bot = bot;
-        this.type = 'bot-device';
-    }
-    return SearchBotDeviceInfo;
-}());
-var BotInfo = /** @class */ (function () {
-    function BotInfo() {
-        this.type = 'bot';
-        this.bot = true; // NOTE: deprecated test name instead
-        this.name = 'bot';
-        this.version = null;
-        this.os = null;
-    }
-    return BotInfo;
-}());
-var ReactNativeInfo = /** @class */ (function () {
-    function ReactNativeInfo() {
-        this.type = 'react-native';
-        this.name = 'react-native';
-        this.version = null;
-        this.os = null;
-    }
-    return ReactNativeInfo;
-}());
-// tslint:disable-next-line:max-line-length
-var SEARCHBOX_UA_REGEX = /alexa|bot|crawl(er|ing)|facebookexternalhit|feedburner|google web preview|nagios|postrank|pingdom|slurp|spider|yahoo!|yandex/;
-var SEARCHBOT_OS_REGEX = /(nuhk|curl|Googlebot|Yammybot|Openbot|Slurp|MSNBot|Ask\ Jeeves\/Teoma|ia_archiver)/;
-var REQUIRED_VERSION_PARTS = 3;
-var userAgentRules = [
-    ['aol', /AOLShield\/([0-9\._]+)/],
-    ['edge', /Edge\/([0-9\._]+)/],
-    ['edge-ios', /EdgiOS\/([0-9\._]+)/],
-    ['yandexbrowser', /YaBrowser\/([0-9\._]+)/],
-    ['kakaotalk', /KAKAOTALK\s([0-9\.]+)/],
-    ['samsung', /SamsungBrowser\/([0-9\.]+)/],
-    ['silk', /\bSilk\/([0-9._-]+)\b/],
-    ['miui', /MiuiBrowser\/([0-9\.]+)$/],
-    ['beaker', /BeakerBrowser\/([0-9\.]+)/],
-    ['edge-chromium', /EdgA?\/([0-9\.]+)/],
-    [
-        'chromium-webview',
-        /(?!Chrom.*OPR)wv\).*Chrom(?:e|ium)\/([0-9\.]+)(:?\s|$)/,
-    ],
-    ['chrome', /(?!Chrom.*OPR)Chrom(?:e|ium)\/([0-9\.]+)(:?\s|$)/],
-    ['phantomjs', /PhantomJS\/([0-9\.]+)(:?\s|$)/],
-    ['crios', /CriOS\/([0-9\.]+)(:?\s|$)/],
-    ['firefox', /Firefox\/([0-9\.]+)(?:\s|$)/],
-    ['fxios', /FxiOS\/([0-9\.]+)/],
-    ['opera-mini', /Opera Mini.*Version\/([0-9\.]+)/],
-    ['opera', /Opera\/([0-9\.]+)(?:\s|$)/],
-    ['opera', /OPR\/([0-9\.]+)(:?\s|$)/],
-    ['pie', /^Microsoft Pocket Internet Explorer\/(\d+\.\d+)$/],
-    ['pie', /^Mozilla\/\d\.\d+\s\(compatible;\s(?:MSP?IE|MSInternet Explorer) (\d+\.\d+);.*Windows CE.*\)$/],
-    ['netfront', /^Mozilla\/\d\.\d+.*NetFront\/(\d.\d)/],
-    ['ie', /Trident\/7\.0.*rv\:([0-9\.]+).*\).*Gecko$/],
-    ['ie', /MSIE\s([0-9\.]+);.*Trident\/[4-7].0/],
-    ['ie', /MSIE\s(7\.0)/],
-    ['bb10', /BB10;\sTouch.*Version\/([0-9\.]+)/],
-    ['android', /Android\s([0-9\.]+)/],
-    ['ios', /Version\/([0-9\._]+).*Mobile.*Safari.*/],
-    ['safari', /Version\/([0-9\._]+).*Safari/],
-    ['facebook', /FB[AS]V\/([0-9\.]+)/],
-    ['instagram', /Instagram\s([0-9\.]+)/],
-    ['ios-webview', /AppleWebKit\/([0-9\.]+).*Mobile/],
-    ['ios-webview', /AppleWebKit\/([0-9\.]+).*Gecko\)$/],
-    ['curl', /^curl\/([0-9\.]+)$/],
-    ['searchbot', SEARCHBOX_UA_REGEX],
-];
-var operatingSystemRules = [
-    ['iOS', /iP(hone|od|ad)/],
-    ['Android OS', /Android/],
-    ['BlackBerry OS', /BlackBerry|BB10/],
-    ['Windows Mobile', /IEMobile/],
-    ['Amazon OS', /Kindle/],
-    ['Windows 3.11', /Win16/],
-    ['Windows 95', /(Windows 95)|(Win95)|(Windows_95)/],
-    ['Windows 98', /(Windows 98)|(Win98)/],
-    ['Windows 2000', /(Windows NT 5.0)|(Windows 2000)/],
-    ['Windows XP', /(Windows NT 5.1)|(Windows XP)/],
-    ['Windows Server 2003', /(Windows NT 5.2)/],
-    ['Windows Vista', /(Windows NT 6.0)/],
-    ['Windows 7', /(Windows NT 6.1)/],
-    ['Windows 8', /(Windows NT 6.2)/],
-    ['Windows 8.1', /(Windows NT 6.3)/],
-    ['Windows 10', /(Windows NT 10.0)/],
-    ['Windows ME', /Windows ME/],
-    ['Windows CE', /Windows CE|WinCE|Microsoft Pocket Internet Explorer/],
-    ['Open BSD', /OpenBSD/],
-    ['Sun OS', /SunOS/],
-    ['Chrome OS', /CrOS/],
-    ['Linux', /(Linux)|(X11)/],
-    ['Mac OS', /(Mac_PowerPC)|(Macintosh)/],
-    ['QNX', /QNX/],
-    ['BeOS', /BeOS/],
-    ['OS/2', /OS\/2/],
-];
-function detect(userAgent) {
-    if (typeof document === 'undefined' &&
-        typeof navigator !== 'undefined' &&
-        navigator.product === 'ReactNative') {
-        return new ReactNativeInfo();
-    }
-    if (typeof navigator !== 'undefined') {
-        return parseUserAgent(navigator.userAgent);
-    }
-    return getNodeVersion();
-}
-function matchUserAgent(ua) {
-    // opted for using reduce here rather than Array#first with a regex.test call
-    // this is primarily because using the reduce we only perform the regex
-    // execution once rather than once for the test and for the exec again below
-    // probably something that needs to be benchmarked though
-    return (ua !== '' &&
-        userAgentRules.reduce(function (matched, _a) {
-            var browser = _a[0], regex = _a[1];
-            if (matched) {
-                return matched;
-            }
-            var uaMatch = regex.exec(ua);
-            return !!uaMatch && [browser, uaMatch];
-        }, false));
-}
-function parseUserAgent(ua) {
-    var matchedRule = matchUserAgent(ua);
-    if (!matchedRule) {
-        return null;
-    }
-    var name = matchedRule[0], match = matchedRule[1];
-    if (name === 'searchbot') {
-        return new BotInfo();
-    }
-    // Do not use RegExp for split operation as some browser do not support it (See: http://blog.stevenlevithan.com/archives/cross-browser-split)
-    var versionParts = match[1] && match[1].split('.').join('_').split('_').slice(0, 3);
-    if (versionParts) {
-        if (versionParts.length < REQUIRED_VERSION_PARTS) {
-            versionParts = __spreadArray(__spreadArray([], versionParts, true), createVersionParts(REQUIRED_VERSION_PARTS - versionParts.length), true);
-        }
-    }
-    else {
-        versionParts = [];
-    }
-    var version = versionParts.join('.');
-    var os = detectOS(ua);
-    var searchBotMatch = SEARCHBOT_OS_REGEX.exec(ua);
-    if (searchBotMatch && searchBotMatch[1]) {
-        return new SearchBotDeviceInfo(name, version, os, searchBotMatch[1]);
-    }
-    return new BrowserInfo(name, version, os);
-}
-function detectOS(ua) {
-    for (var ii = 0, count = operatingSystemRules.length; ii < count; ii++) {
-        var _a = operatingSystemRules[ii], os = _a[0], regex = _a[1];
-        var match = regex.exec(ua);
-        if (match) {
-            return os;
-        }
-    }
-    return null;
-}
-function getNodeVersion() {
-    var isNode = typeof process !== 'undefined' && process.version;
-    return isNode ? new NodeInfo(process.version.slice(1)) : null;
-}
-function createVersionParts(count) {
-    var output = [];
-    for (var ii = 0; ii < count; ii++) {
-        output.push('0');
-    }
-    return output;
-}
-
-/**
- *
- * IBM Confidential
- *
- * (C) Copyright IBM Corp. 2020, 2023
- *
- * The source code for this program is not published or otherwise
- * divested of its trade secrets, irrespective of what has been
- * deposited with the U. S. Copyright Office
- *
- * US Government Users Restricted Rights - Use, duplication or
- * disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
- *
- */
-/**
- * Miscellaneous utilities for dealing with the browser.
- */
-const browser = detect();
-const BROWSER_INFO = browser;
-// The user agent string in version 13 of the operating system no longer distinguishes between macOS and iPads so
-// need add an extra check that may not be reliable in the future.
-const IS_IPAD = /iPad/.test(navigator.platform) || (navigator.platform === 'MacIntel' && navigator.maxTouchPoints > 1);
-const IS_IOS = browser?.os === 'iOS';
-const IS_ANDROID = browser?.os === 'Android OS';
-const IS_MOBILE = IS_IOS || IS_ANDROID || IS_IPAD;
-// The width and height checks here are how we differentiate between mobile android devices and tablets. Eventually new
-// phones may get wide enough that the width check needs to be increased.
-const IS_PHONE = IS_MOBILE && (window.screen.width < 500 || window.screen.height < 500);
-// Assume the phone is in portrait mode if the width is small.
-const IS_PHONE_IN_PORTRAIT_MODE = IS_PHONE && window.screen.width < 500;
-const IS_TABLET = IS_MOBILE && !IS_PHONE;
-// The minimum window width in which we will display the button for opening the PDF viewer.
-const MIN_PDF_VIEWER_WIDTH = 550;
-// For reference here is a list of screen dimensions observed for some of the iPhone devices in browser stack.
-//
-// 414x896 XS Max
-// 414x896 XR
-//
-// 375x812 XS
-// 375x812 X
-//
-// 414x736 8 Plus
-// 414x736 6S Plus
-// 414x736 6 Plus
-//
-// 375x667 8
-// 375x667 7
-// 375x667 6s
-// 375x667 6
-//
-// 320x568 SE
-// This array maps from a screen height on iOS device to a height offset to apply to the widget for devices of that
-// height.
-const IOS_HEIGHT_MAP = [
-    [896, 114],
-    [812, 114],
-    [736, 75],
-    [667, 75],
-];
-/**
- * The Browser info supplied in context in ActionsImpl.tsx. This info is used by the integrations
- * backend for agent routing within dialog and to help enable the human agent on the other end of a service desk.
- */
-function getBrowserInfo() {
-    return {
-        browser_name: BROWSER_INFO?.name,
-        browser_version: BROWSER_INFO?.version,
-        browser_OS: BROWSER_INFO?.os,
-        language: window.navigator?.language,
-        page_url: window.location.origin + window.location.pathname,
-        screen_resolution: `width: ${window.screen?.width}, height: ${window.screen?.height}`,
-        user_agent: window.navigator?.userAgent,
-    };
-}
-/**
- * This function is responsible for returning a height offset to apply to older iOS devices. On these devices the
- * navigation bars at the top and bottom of the screen consume a portion of the 100vh viewport height which causes
- * the text field to be cut off at the bottom. By applying this offset we make it visible. Unfortunately this offset
- * is different on different devices so we make a guess based on the screen height. Another drawback is that this
- * offset causes a gap to appear below the text field when the navigation bars are hiding.
- */
-function getIPhoneHeightOffset() {
-    // eslint-disable-next-line no-restricted-globals
-    const screenHeight = Math.max(screen.height, screen.width);
-    for (let index = 0; index < IOS_HEIGHT_MAP.length; index++) {
-        const [height, offset] = IOS_HEIGHT_MAP[index];
-        if (screenHeight >= height) {
-            return offset;
-        }
-    }
-    return 75;
-}
-/**
- * Gets the hostname and pathname of the page web chat is injected in.
- */
-function getURLHostnameAndPath() {
-    const { origin, pathname } = window.location;
-    return origin + pathname;
-}
-/**
- * Determines if the host page is using a secure protocol.
- */
-function isSecureHost() {
-    return window.location.protocol === 'https:';
-}
-/**
- * In some conditions (iFrames) window.sessionStorage is DEFINED, but not accessible.
- * Rather than doing window.sessionStorage || alternate checks, this actually checks if sessionStorage
- * can be used.
- *
- * @returns If window.sessionStorage is read and writeable.
- */
-function isSessionStorageAvailable() {
-    let isAvailable = false;
-    try {
-        window.sessionStorage.setItem('web-chat-test-item', 'true');
-        window.sessionStorage.getItem('web-chat-test-item');
-        window.sessionStorage.removeItem('web-chat-test-item');
-        isAvailable = true;
-    }
-    catch {
-        // Ignore.
-    }
-    return isAvailable;
-}
-const IS_SESSION_STORAGE = memoizeOne(isSessionStorageAvailable);
-/**
- * Attempts to return the hostname of the provided URL. If an invalid url is returned, we just return the provided url
- * value.
- */
-function getURLHostName(url) {
-    try {
-        return new URL(url).hostname;
-    }
-    catch {
-        return url;
-    }
-}
-/**
- * Removes the parameter with the given name from the URL.
- */
-function removeParameter(paramName) {
-    const { location } = window;
-    const params = new URLSearchParams(location.search);
-    if (params.has(paramName)) {
-        params.delete(paramName);
-        let paramsString = params.toString();
-        if (paramsString) {
-            paramsString = `?${paramsString}`;
-        }
-        const newURL = location.origin + location.pathname + paramsString + location.hash;
-        // eslint-disable-next-line no-restricted-globals
-        history.replaceState(history.state, null, newURL);
-    }
-}
-/**
- * Retrieves from search params in the URL and removes them.
- */
-function pullValueParam(paramName) {
-    const searchParams = new URLSearchParams(window.location.search);
-    const paramValue = searchParams.get(paramName);
-    if (paramValue) {
-        removeParameter(paramName);
-        return paramValue;
-    }
-    return null;
-}
-/**
- * Executes the given operation in a setTimeout if the timeout value is specified. If not, then the operation is
- * executed immediately without using a setTimeout.
- */
-function conditionalSetTimeout(operation, timeout) {
-    if (timeout) {
-        return setTimeout(operation, timeout);
-    }
-    // Execute the operation immediately.
-    operation();
-    return null;
-}
-
-/**
- *
- * IBM Confidential
- *
- * (C) Copyright IBM Corp. 2020, 2023
- *
- * The source code for this program is not published or otherwise
- * divested of its trade secrets, irrespective of what has been
- * deposited with the U. S. Copyright Office
- *
- * US Government Users Restricted Rights - Use, duplication or
- * disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
- *
- */
-const CHANGE_STATE = 'CHANGE_STATE';
-const UPDATE_BOT_NAME = 'UPDATE_BOT_NAME';
-const UPDATE_BOT_AVATAR_URL = 'UPDATE_BOT_AVATAR_URL';
-const UPDATE_LAUNCHER_AVATAR_URL = 'UPDATE_LAUNCHER_AVATAR_URL';
-const UPDATE_MAIN_HEADER_TITLE = 'UPDATE_MAIN_HEADER_TITLE';
-const HYDRATE_CHAT = 'HYDRATE_CHAT';
-const SET_MAIN_CONFIG = 'SET_MAIN_CONFIG';
-const HYDRATE_MESSAGE_HISTORY = 'HYDRATE_MESSAGE_HISTORY';
-const ADD_LOCAL_MESSAGE_ITEM = 'ADD_LOCAL_MESSAGE_ITEM';
-const REMOVE_MESSAGES = 'REMOVE_MESSAGES';
-const UPDATE_LOCAL_MESSAGE_ITEM = 'UPDATE_LOCAL_MESSAGE_ITEM';
-const SET_APP_STATE_VALUE = 'SET_APP_STATE_VALUE';
-const ADD_IS_TYPING_COUNTER = 'ADD_IS_TYPING_COUNTER';
-const ADD_IS_LOADING_COUNTER = 'ADD_IS_LOADING_COUNTER';
-const SET_VIEW_STATE = 'SET_VIEW_STATE';
-const SET_VIEW_CHANGING = 'SET_VIEW_CHANGING';
-const SET_INITIAL_VIEW_CHANGE_COMPLETE = 'SET_INITIAL_VIEW_CHANGE_COMPLETE';
-const UPDATE_CSS_VARIABLES = 'UPDATE_CSS_VARIABLES';
-const UPDATE_THEME_CONFIG = 'UPDATE_THEME_CONFIG';
-const UPDATE_STREAMING_CONFIG = 'UPDATE_STREAMING_CONFIG';
-const MESSAGE_SET_OPTION_SELECTED = 'MESSAGE_SET_OPTION_SELECTED';
-const SET_MESSAGE_UI_PROPERTY = 'SET_MESSAGE_UI_PROPERTY';
-const SET_MESSAGE_HISTORY_PROPERTY = 'SET_MESSAGE_HISTORY_PROPERTY';
-const SET_LAUNCHER_PROPERTY = 'SET_LAUNCHER_PROPERTY';
-const SET_LAUNCHER_CONFIG_PROPERTY = 'SET_LAUNCHER_CONFIG_PROPERTY';
-const ANNOUNCE_MESSAGE = 'ANNOUNCE_MESSAGE';
-const SET_ALTERNATE_SUGGESTIONS_OPEN = 'SET_ALTERNATE_SUGGESTIONS_OPEN';
-const SET_CHAT_MESSAGES_PROPERTY = 'SET_CHAT_MESSAGES_PROPERTY';
-const RESTART_CONVERSATION = 'RESTART_CONVERSATION';
-const SET_ALTERNATE_SUGGESTIONS_THIRD_STRIKE = 'SET_ALTERNATE_SUGGESTIONS_THIRD_STRIKE';
-const ACCEPTED_DISCLAIMER = 'ACCEPTED_DISCLAIMER';
-const ADD_MESSAGE = 'ADD_MESSAGE';
-const UPDATE_HOME_SCREEN_CONFIG = 'UPDATE_HOME_SCREEN_CONFIG';
-const UPDATE_ALTERNATE_SUGGESTIONS_CONFIG = 'UPDATE_ALTERNATE_SUGGESTIONS_CONFIG';
-const SUGGESTIONS_SET_SELECTED_INDEX = 'SUGGESTIONS_SET_SELECTED_INDEX';
-const UPDATE_SESSION_STARTED_TIMESTAMP = 'UPDATE_SESSION_STARTED_TIMESTAMP';
-const UPDATE_SESSION_ID = 'UPDATE_SESSION_ID';
-const UPDATE_HAS_SENT_NON_WELCOME_MESSAGE = 'UPDATE_HAS_SENT_NON_WELCOME_MESSAGE';
-const UPDATE_PERSISTED_CHAT_STATE = 'UPDATE_PERSISTED_CHAT_STATE';
-const SET_TOUR_DATA = 'SET_TOUR_DATA';
-const CLEAR_TOUR_DATA = 'CLEAR_TOUR_DATA';
-const CHANGE_STEP_IN_TOUR = 'CHANGE_STEP_IN_TOUR';
-const SET_HOME_SCREEN_IS_OPEN = 'SET_HOME_SCREEN_IS_OPEN';
-const SET_UPDATE_HISTORY_USER_DEFINED_COUNT = 'SET_UPDATE_HISTORY_USER_DEFINED_COUNT';
-const UPDATE_LAUNCHER_CONFIG = 'UPDATE_LAUNCHER_CONFIG';
-const UPDATE_BRANDING_CONFIG = 'UPDATE_BRANDING_CONFIG';
-const SET_BRANDING_OVERLAY_IS_OPEN = 'SET_BRANDING_OVERLAY_IS_OPEN';
-const SET_BRANDING_BANNER_SHOWN = 'SET_BRANDING_BANNER_SHOWN';
-const SET_SUGGESTIONS_SEARCH_RESULTS = 'SET_SUGGESTIONS_SEARCH_RESULTS';
-const UPDATE_MESSAGE = 'UPDATE_MESSAGE';
-const SET_LAUNCHER_MINIMIZED = 'SET_LAUNCHER_MINIMIZED';
-const CLOSE_IFRAME_PANEL = 'CLOSE_IFRAME_PANEL';
-const OPEN_IFRAME_CONTENT = 'OPEN_IFRAME_CONTENT';
-const SET_CONVERSATIONAL_SEARCH_CITATION_PANEL_IS_OPEN = 'SET_CONVERSATIONAL_SEARCH_CITATION_PANEL_IS_OPEN';
-const SET_CUSTOM_PANEL_OPTIONS = 'SET_CUSTOM_PANEL_OPTIONS';
-const SET_CUSTOM_PANEL_OPEN = 'SET_CUSTOM_PANEL_OPEN';
-const TOGGLE_HOME_SCREEN = 'GO_BACK_TO_HOME';
-const UPDATE_INPUT_STATE = 'UPDATE_INPUT_STATE';
-const SET_IS_BROWSER_PAGE_VISIBLE = 'SET_IS_PAGE_VISIBLE';
-const ADD_INPUT_FILE = 'ADD_INPUT_FILE';
-const CLEAR_INPUT_FILES = 'CLEAR_INPUT_FILES';
-const REMOVE_INPUT_FILE = 'REMOVE_INPUT_FILE';
-const REMOVE_LOCAL_MESSAGE_ITEM = 'REMOVE_LOCAL_MESSAGE_ITEM';
-const FILE_UPLOAD_INPUT_ERROR = 'FILE_UPLOAD_INPUT_ERROR';
-const ADD_NESTED_MESSAGES = 'ADD_NESTED_MESSAGES';
-const SET_RESPONSE_PANEL_IS_OPEN = 'SET_RESPONSE_PANEL_IS_OPEN';
-const SET_RESPONSE_PANEL_CONTENT = 'SET_PANEL_RESPONSE_CONTENT';
-const STREAMING_ADD_CHUNK = 'STREAMING_ADD_CHUNK';
-const STREAMING_START = 'STREAMING_START';
-const ADD_NOTIFICATION = 'ADD_NOTIFICATION';
-const REMOVE_ALL_NOTIFICATIONS = 'REMOVE_ALL_NOTIFICATIONS';
-const REMOVE_NOTIFICATIONS = 'REMOVE_NOTIFICATIONS';
-const actions = {
-    /**
-     * Allows you to change any portion of the app state.
-     */
-    changeState(partialState) {
-        // Using "UnknownAction" here seems to be required or our dts bundler blows up on this with a "this node exceeds the
-        // maximum length" error.
-        return { type: CHANGE_STATE, partialState };
-    },
-    setMainConfig(mainConfig) {
-        return {
-            type: SET_MAIN_CONFIG,
-            mainConfig,
-        };
-    },
-    chatWasHydrated() {
-        return { type: HYDRATE_CHAT };
-    },
-    hydrateMessageHistory(messageHistory) {
-        return { type: HYDRATE_MESSAGE_HISTORY, messageHistory };
-    },
-    removeMessages(messageIDs) {
-        return { type: REMOVE_MESSAGES, messageIDs };
-    },
-    restartConversation() {
-        return {
-            type: RESTART_CONVERSATION,
-        };
-    },
-    /**
-     * Adds the given message item to the message list. If the message item is already in the list, it will not be
-     * added again and will be left at its current position (unless addAfterID is provided) but the contents of the
-     * message will be replaced with the new item.
-     *
-     * @param messageItem The message item to add or replaced.
-     * @param message The full message the item belongs to.
-     * @param addMessage Indicates if the full message should also be added to the store along with the item.
-     * @param addAfterID Indicates if the message item should be inserted immediately after another item that may
-     * already be in the list. If this value is not provided, the item will be inserted at the end of the list (if it
-     * does not already exist in the list).
-     */
-    addLocalMessageItem(messageItem, message, addMessage, addAfterID) {
-        return {
-            type: ADD_LOCAL_MESSAGE_ITEM,
-            messageItem,
-            message,
-            addMessage,
-            addAfterID,
-        };
-    },
-    /**
-     * Adds the given message to the message list. This may also re-order any existing message items that are already
-     * visible due to being received from previous streaming chunks.
-     */
-    addMessage(message) {
-        return { type: ADD_MESSAGE, message };
-    },
-    updateLocalMessageItem(messageItem) {
-        return { type: UPDATE_LOCAL_MESSAGE_ITEM, messageItem };
-    },
-    updateMessage(message) {
-        return { type: UPDATE_MESSAGE, message };
-    },
-    messageSetOptionSelected(messageID, sentMessage) {
-        return {
-            type: MESSAGE_SET_OPTION_SELECTED,
-            messageID,
-            sentMessage,
-        };
-    },
-    updatePersistedChatState(chatState) {
-        return {
-            type: UPDATE_PERSISTED_CHAT_STATE,
-            chatState,
-        };
-    },
-    setTourData(newActiveTourMessageID) {
-        return {
-            type: SET_TOUR_DATA,
-            newActiveTourMessageID,
-        };
-    },
-    clearTourData() {
-        return {
-            type: CLEAR_TOUR_DATA,
-        };
-    },
-    changeStepInTour(newStepNumber) {
-        return {
-            type: CHANGE_STEP_IN_TOUR,
-            newStepNumber,
-        };
-    },
-    updateSessionID(sessionID) {
-        return {
-            type: UPDATE_SESSION_ID,
-            sessionID,
-        };
-    },
-    updateSessionStartedTimestamp(sessionStartedTimestamp) {
-        return {
-            type: UPDATE_SESSION_STARTED_TIMESTAMP,
-            sessionStartedTimestamp,
-        };
-    },
-    updateHasSentNonWelcomeMessage(hasSentNonWelcomeMessage) {
-        return {
-            type: UPDATE_HAS_SENT_NON_WELCOME_MESSAGE,
-            hasSentNonWelcomeMessage,
-        };
-    },
-    setAppStateValue(key, value) {
-        return {
-            type: SET_APP_STATE_VALUE,
-            key,
-            value,
-        };
-    },
-    addIsTypingCounter(addToIsTyping) {
-        return {
-            type: ADD_IS_TYPING_COUNTER,
-            addToIsTyping,
-        };
-    },
-    addIsLoadingCounter(addToIsLoading) {
-        return {
-            type: ADD_IS_LOADING_COUNTER,
-            addToIsLoading,
-        };
-    },
-    updateBotName(name) {
-        return { type: UPDATE_BOT_NAME, name };
-    },
-    updateMainHeaderTitle(title) {
-        return { type: UPDATE_MAIN_HEADER_TITLE, title };
-    },
-    updateBotAvatarURL(url) {
-        return { type: UPDATE_BOT_AVATAR_URL, url };
-    },
-    updateLauncherAvatarURL(source) {
-        return { type: UPDATE_LAUNCHER_AVATAR_URL, source };
-    },
-    updateCSSVariables(variables, publicVars, remoteStyles) {
-        return { type: UPDATE_CSS_VARIABLES, variables, publicVars, remoteStyles };
-    },
-    updateThemeConfig(themeConfig) {
-        return { type: UPDATE_THEME_CONFIG, themeConfig };
-    },
-    updateStreamingConfig(streamingConfig) {
-        return { type: UPDATE_STREAMING_CONFIG, streamingConfig };
-    },
-    updateHomeScreenConfig(homeScreenConfig) {
-        return { type: UPDATE_HOME_SCREEN_CONFIG, homeScreenConfig };
-    },
-    /**
-     * Updates the configuration for the suggestions feature. Only the properties that are defined here will be
-     * applied to the updated config.
-     */
-    updateAlternateSuggestionsConfig(config) {
-        return { type: UPDATE_ALTERNATE_SUGGESTIONS_CONFIG, config };
-    },
-    setViewState(viewState) {
-        return { type: SET_VIEW_STATE, viewState };
-    },
-    setViewChanging(viewChanging) {
-        return { type: SET_VIEW_CHANGING, viewChanging };
-    },
-    setInitialViewChangeComplete(changeComplete) {
-        return { type: SET_INITIAL_VIEW_CHANGE_COMPLETE, changeComplete };
-    },
-    /**
-     * Sets the give property of the {@link LocalMessageUIState} associated with the message of the given ID to the
-     * given value.
-     *
-     * @param localMessageID The ID of the message to update.
-     * @param propertyName The name of the property to update.
-     * @param propertyValue The value to set on the property.
-     */
-    setMessageUIProperty(localMessageID, propertyName, propertyValue) {
-        return { type: SET_MESSAGE_UI_PROPERTY, localMessageID, propertyName, propertyValue };
-    },
-    /**
-     * Sets the value of one of the properties of {@link PersistedLauncherState}.
-     */
-    setLauncherProperty(propertyName, propertyValue) {
-        return { type: SET_LAUNCHER_PROPERTY, propertyName, propertyValue };
-    },
-    setLauncherConfigProperty(propertyName, propertyValue, launcherType) {
-        return { type: SET_LAUNCHER_CONFIG_PROPERTY, propertyName, propertyValue, launcherType };
-    },
-    /**
-     * Sets the give property of the {@link MessageHistory} associated with the message of the given ID to the given
-     * value.
-     *
-     * @param messageID The ID of the message to update.
-     * @param propertyName The name of the property to update.
-     * @param propertyValue The value to set on the property.
-     */
-    setMessageHistoryProperty(messageID, propertyName, propertyValue) {
-        return { type: SET_MESSAGE_HISTORY_PROPERTY, messageID, propertyName, propertyValue };
-    },
-    setMessageErrorState(messageID, errorState) {
-        return actions.setMessageHistoryProperty(messageID, 'error_state', errorState);
-    },
-    /**
-     * Marks the given message to indicate that it has been announced and doesn't need to be announced again.
-     */
-    setMessageWasAnnounced(messageID) {
-        return actions.setMessageUIProperty(messageID, 'needsAnnouncement', false);
-    },
-    /**
-     * Sets the given message as the current accessibility announcement so that it will immediately be read by a
-     * screen reader.
-     */
-    announceMessage(message) {
-        return { type: ANNOUNCE_MESSAGE, message };
-    },
-    /**
-     * Changes the open status of the alternate suggestions.
-     *
-     * @param panelState The new state to set for the alternate suggestions open state.
-     * @param suggestionsToggledReason Indicates the reason for the change.
-     */
-    setAlternateSuggestionsPanelState(panelState, suggestionsToggledReason) {
-        return { type: SET_ALTERNATE_SUGGESTIONS_OPEN, panelState, suggestionsToggledReason };
-    },
-    /**
-     * Indicates that the third strike against the alternate suggestions has been triggered.
-     */
-    setAlternateSuggestionsThirdStrike() {
-        return { type: SET_ALTERNATE_SUGGESTIONS_THIRD_STRIKE };
-    },
-    /**
-     * Sets the property on one of the {@link ChatMessagesState} values.
-     */
-    setChatMessagesStateProperty(propertyName, propertyValue) {
-        return { type: SET_CHAT_MESSAGES_PROPERTY, propertyName, propertyValue };
-    },
-    /**
-     * Add a notification to the state.
-     */
-    addNotification(notification) {
-        const notificationID = uuid();
-        return { type: ADD_NOTIFICATION, notificationID, notification };
-    },
-    /**
-     * Remove notifications using the given ids.
-     */
-    removeNotifications({ groupID, notificationID }) {
-        return { type: REMOVE_NOTIFICATIONS, groupID, notificationID };
-    },
-    /**
-     * Remove all notifications from the state.
-     */
-    removeAllNotifications() {
-        return { type: REMOVE_ALL_NOTIFICATIONS };
-    },
-    /**
-     * Sets the disclaimer state for the current domain to true.
-     */
-    acceptDisclaimer() {
-        return { type: ACCEPTED_DISCLAIMER };
-    },
-    /**
-     * Marks the suggestion with the given index as being the currently selected one.
-     */
-    setSuggestionsSelectedIndex(index, section) {
-        return { type: SUGGESTIONS_SET_SELECTED_INDEX, index, section };
-    },
-    /**
-     * For toggling Home Screen open state.
-     */
-    setHomeScreenIsOpen(isOpen) {
-        return { type: SET_HOME_SCREEN_IS_OPEN, isOpen };
-    },
-    updateHistoryUserDefinedCount(messageID) {
-        return { type: SET_UPDATE_HISTORY_USER_DEFINED_COUNT, messageID };
-    },
-    updateLauncherConfig(launcherConfig) {
-        return { type: UPDATE_LAUNCHER_CONFIG, launcherConfig };
-    },
-    updateBrandingConfig(brandingConfig) {
-        return { type: UPDATE_BRANDING_CONFIG, brandingConfig };
-    },
-    setBrandingOverlayIsOpen(isOpen) {
-        return { type: SET_BRANDING_OVERLAY_IS_OPEN, isOpen };
-    },
-    setBrandingBannerShown(showBanner) {
-        return { type: SET_BRANDING_BANNER_SHOWN, showBanner };
-    },
-    setSuggestionsSearchResults(searchResultItem) {
-        return { type: SET_SUGGESTIONS_SEARCH_RESULTS, searchResultItem };
-    },
-    setLauncherMinimized() {
-        return { type: SET_LAUNCHER_MINIMIZED };
-    },
-    closeIFramePanel() {
-        return { type: CLOSE_IFRAME_PANEL };
-    },
-    setIFrameContent(messageItem) {
-        return { type: OPEN_IFRAME_CONTENT, messageItem };
-    },
-    setViewSourcePanelIsOpen(isOpen, citationItem, relatedSearchResult) {
-        return {
-            type: SET_CONVERSATIONAL_SEARCH_CITATION_PANEL_IS_OPEN,
-            isOpen,
-            citationItem,
-            relatedSearchResult,
-        };
-    },
-    setCustomPanelConfigOptions(options) {
-        return { type: SET_CUSTOM_PANEL_OPTIONS, options };
-    },
-    setCustomPanelOpen(isOpen) {
-        return { type: SET_CUSTOM_PANEL_OPEN, isOpen };
-    },
-    /**
-     * Switches between the bot and home screen views.
-     */
-    toggleHomeScreen() {
-        return { type: TOGGLE_HOME_SCREEN };
-    },
-    /**
-     * Updates the state of the input field.
-     */
-    updateInputState(newState, isInputToAgent) {
-        return { type: UPDATE_INPUT_STATE, newState, isInputToAgent };
-    },
-    /**
-     * Changes the values that indicates whether the browser page is visible.
-     */
-    setIsBrowserPageVisible(isVisible) {
-        return { type: SET_IS_BROWSER_PAGE_VISIBLE, isVisible };
-    },
-    /**
-     * Adds a new file to the input area for uploaded.
-     */
-    addInputFile(file, isInputToAgent) {
-        return { type: ADD_INPUT_FILE, file, isInputToAgent };
-    },
-    /**
-     * Removes a file attachment from the upload attachments area.
-     */
-    removeFileUpload(fileID, isInputToAgent) {
-        return { type: REMOVE_INPUT_FILE, fileID, isInputToAgent };
-    },
-    /**
-     * Removes the local message item with the given ID from the message list.
-     */
-    removeLocalMessageItem(localMessageItemID) {
-        return { type: REMOVE_LOCAL_MESSAGE_ITEM, localMessageItemID };
-    },
-    /**
-     * Updates the input area to indicate that a file upload is in error.
-     */
-    fileUploadInputError(fileID, errorMessage, isInputToAgent) {
-        return { type: FILE_UPLOAD_INPUT_ERROR, fileID, errorMessage, isInputToAgent };
-    },
-    /**
-     * Removes all the files from the input area.
-     */
-    clearInputFiles(isInputToAgent) {
-        return { type: CLEAR_INPUT_FILES, isInputToAgent };
-    },
-    addNestedMessages(localMessageItems) {
-        return { type: ADD_NESTED_MESSAGES, localMessageItems };
-    },
-    setResponsePanelIsOpen(isOpen) {
-        return { type: SET_RESPONSE_PANEL_IS_OPEN, isOpen };
-    },
-    setResponsePanelContent(localMessageItem, isMessageForInput = false) {
-        return { type: SET_RESPONSE_PANEL_CONTENT, localMessageItem, isMessageForInput };
-    },
-    /**
-     * Adds a message to the store to begin the streaming process.
-     */
-    streamingStart(messageID) {
-        return { type: STREAMING_START, messageID };
-    },
-    /**
-     * Adds a new chunk of a streaming response to an existing message.
-     */
-    streamingAddChunk(fullMessageID, chunkItem, isCompleteItem, disableFadeAnimation) {
-        return { type: STREAMING_ADD_CHUNK, fullMessageID, chunkItem, isCompleteItem, disableFadeAnimation };
-    },
-};
-
-/**
- *
- * IBM Confidential
- *
- * (C) Copyright IBM Corp. 2019, 2023
- *
- * The source code for this program is not published or otherwise
- * divested of its trade secrets, irrespective of what has been
- * deposited with the U. S. Copyright Office
- *
- * US Government Users Restricted Rights - Use, duplication or
- * disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
- *
- */
-/**
- * The different type of error states a given message can be in.
- */
-var MessageErrorState;
-(function (MessageErrorState) {
-    /**
-     * No errors.
-     */
-    MessageErrorState[MessageErrorState["NONE"] = 1] = "NONE";
-    /**
-     * The message failed to be sent and no more attempts will be made.
-     */
-    MessageErrorState[MessageErrorState["FAILED"] = 2] = "FAILED";
-    /**
-     * There was an error sending the message but the system is retrying the message.
-     */
-    MessageErrorState[MessageErrorState["RETRYING"] = 3] = "RETRYING";
-    /**
-     * Indicates that the previous message has entered the retrying state and that this message is waiting for it to
-     * finish or fail. This message will remain in the waiting state until it finishes successfully or it enters a
-     * retrying state itself.
-     */
-    MessageErrorState[MessageErrorState["WAITING"] = 4] = "WAITING";
-})(MessageErrorState || (MessageErrorState = {}));
-
-/**
- *
- * IBM Confidential
- *
- * (C) Copyright IBM Corp. 2019, 2023
- *
- * The source code for this program is not published or otherwise
- * divested of its trade secrets, irrespective of what has been
- * deposited with the U. S. Copyright Office
- *
- * US Government Users Restricted Rights - Use, duplication or
- * disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
- *
- */
-/**
- * Calculates the text to display for a given agent message type.
- */
-function getAgentStatusMessageText(agentMessageType, agentProfile, intl) {
-    const name = agentProfile?.nickname;
-    let messageKey;
-    switch (agentMessageType) {
-        case AgentMessageType.AGENT_JOINED: {
-            messageKey = name ? 'agent_agentJoinedName' : 'agent_agentJoinedNoName';
-            break;
-        }
-        case AgentMessageType.RELOAD_WARNING: {
-            messageKey = 'agent_youConnectedWarning';
-            break;
-        }
-        case AgentMessageType.AGENT_LEFT_CHAT: {
-            messageKey = name ? 'agent_agentLeftChat' : 'agent_agentLeftChatNoName';
-            break;
-        }
-        case AgentMessageType.AGENT_ENDED_CHAT: {
-            messageKey = name ? 'agent_agentEndedChat' : 'agent_agentEndedChatNoName';
-            break;
-        }
-        case AgentMessageType.TRANSFER_TO_AGENT: {
-            messageKey = name ? 'agent_transferring' : 'agent_transferringNoName';
-            break;
-        }
-        case AgentMessageType.USER_ENDED_CHAT: {
-            messageKey = 'agent_youEndedChat';
-            break;
-        }
-        case AgentMessageType.CHAT_WAS_ENDED: {
-            messageKey = 'agent_conversationWasEnded';
-            break;
-        }
-        case AgentMessageType.DISCONNECTED: {
-            messageKey = 'agent_disconnected';
-            break;
-        }
-        case AgentMessageType.RECONNECTED: {
-            messageKey = 'agent_reconnected';
-            break;
-        }
-        case AgentMessageType.SHARING_REQUESTED: {
-            messageKey = 'agent_sharingRequested';
-            break;
-        }
-        case AgentMessageType.SHARING_ACCEPTED: {
-            messageKey = 'agent_sharingAccepted';
-            break;
-        }
-        case AgentMessageType.SHARING_DECLINED: {
-            messageKey = 'agent_sharingDeclined';
-            break;
-        }
-        case AgentMessageType.SHARING_CANCELLED: {
-            messageKey = 'agent_sharingCancelled';
-            break;
-        }
-        case AgentMessageType.SHARING_ENDED: {
-            messageKey = 'agent_sharingEnded';
-            break;
-        }
-        default:
-            return '';
-    }
-    return messageKey && intl.formatMessage({ id: messageKey }, { personName: name });
-}
-
-/**
- *
- * IBM Confidential
- *
- * (C) Copyright IBM Corp. 2022, 2023
- *
- * The source code for this program is not published or otherwise
- * divested of its trade secrets, irrespective of what has been
- * deposited with the U. S. Copyright Office
- *
- * US Government Users Restricted Rights - Use, duplication or
- * disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
- *
- */
-/**
- * Creates a LocalAndOriginalMessagesPair.
- */
-function toPair(localMessages, originalMessage) {
-    return { localMessages, originalMessage };
-}
-/**
- * Create a local message that represent a status message to display to the user.
- */
-async function createAgentLocalMessage(agentMessageType, serviceManager, agentProfile, fireEvents = true) {
-    const text = getAgentStatusMessageText(agentMessageType, agentProfile, serviceManager.intl);
-    const result = createAgentLocalMessageForType(agentMessageType);
-    const { originalMessage, localMessage } = result;
-    localMessage.item.text = text;
-    if (agentProfile) {
-        if (!originalMessage.history) {
-            originalMessage.history = {};
-        }
-        originalMessage.history.agent_profile = agentProfile;
-    }
-    if (fireEvents) {
-        await serviceManager.fire({ type: "agent:pre:receive" /* BusEventType.AGENT_PRE_RECEIVE */, data: originalMessage });
-    }
-    deepFreeze(originalMessage);
-    if (fireEvents) {
-        await serviceManager.fire({ type: "agent:receive" /* BusEventType.AGENT_RECEIVE */, data: originalMessage });
-    }
-    return result;
-}
-/**
- * Creates an empty skeleton of a {@link LocalMessageItem} with the given agent message type.
- */
-function createAgentLocalMessageForType(agentMessageType) {
-    const messageItem = {
-        response_type: MessageResponseTypes.TEXT,
-        agent_message_type: agentMessageType,
-    };
-    const originalMessage = createMessageResponseForItem(messageItem);
-    const localMessage = outputItemToLocalItem(messageItem, originalMessage);
-    return { localMessage, originalMessage };
-}
-/**
- * Creates a message for the "bot returns" message that is displayed after a chat is ended. If there is no text in
- * the language pack for this message, the message will be undefined.
- */
-function createBotReturnMessage(languagePack) {
-    // Create a bot message to let the user know the bot has returned.
-    const { agent_botReturned } = languagePack;
-    if (!agent_botReturned) {
-        // No text, so don't show anything.
-        return null;
-    }
-    const { originalMessage, localMessage } = createAgentLocalMessageForType(null);
-    localMessage.item.text = agent_botReturned;
-    return { originalMessage, localMessage };
-}
-/**
- * Adds the given messages to the redux store and optionally to session history as well.
- */
-async function addMessages(messagePairs, saveInHistory, fireHistoryEvent, skipLiveMessages, serviceManager) {
-    if (!skipLiveMessages) {
-        // Add to the redux store and fire any custom response events that are needed.
-        await asyncForEach(messagePairs, async ({ localMessages, originalMessage }) => {
-            await asyncForEach(localMessages, async (localMessage, index) => {
-                await serviceManager.actions.handleUserDefinedResponseItems(localMessage, originalMessage);
-                serviceManager.store.dispatch(actions.addLocalMessageItem(localMessage, originalMessage, index === 0));
-            });
-        });
-    }
-    // Send to session history.
-    await asyncForEach(messagePairs, async ({ originalMessage }) => {
-        const { disableAgentSessionHistory } = serviceManager.store.getState().config.public.serviceDesk;
-        if (saveInHistory && !disableAgentSessionHistory) {
-            try {
-                let sessionHistoryMessage = originalMessage;
-                if (fireHistoryEvent) {
-                    // If desired, fire an event to allow custom code to modify this message before we put it into session history.
-                    sessionHistoryMessage = cloneDeep(originalMessage);
-                    const event = {
-                        type: "agent:pre:sessionHistory" /* BusEventType.AGENT_PRE_SESSION_HISTORY */,
-                        message: sessionHistoryMessage,
-                    };
-                    await serviceManager.eventBus.fire(event, serviceManager.instance);
-                    // Custom code can assign this to null to avoid saving anything.
-                    sessionHistoryMessage = event.message;
-                }
-                if (sessionHistoryMessage) {
-                    await serviceManager.actions.sendUpdateHistoryEvent(sessionHistoryMessage.id, sessionHistoryMessage);
-                }
-            }
-            catch (error) {
-                consoleError('Error in HumanAgentServiceImpl.addMessage', error);
-            }
-        }
-        deepFreeze(originalMessage);
-    });
-}
-/**
- * Adds an "end chat" message to the message list. Also adds a "bot return" message from the bot after (on an
- * optional delay). These messages will also be sent to the server to be included in the session history.
- *
- * @param agentMessageType The type of the "end chat" message.
- * @param agentProfile The profile of the agent who ended the chat (or null if not ended by an agent).
- * @param botReturnDelay The delay before adding the "bot return" message.
- * @param fireEvents Indicates if the agent events should be fired for the "end chat" message.
- * @param wasSuspended Indicates if the conversation was suspended before it was ended.
- * @param serviceManager The service manager to use.
- */
-async function addEndChatMessages(agentMessageType, agentProfile, botReturnDelay, fireEvents, wasSuspended, serviceManager) {
-    const endChatMessage = await createAgentLocalMessage(agentMessageType, serviceManager, agentProfile, fireEvents);
-    await addMessages([toPair([endChatMessage.localMessage], endChatMessage.originalMessage)], true, false, wasSuspended, serviceManager);
-    const botReturn = createBotReturnMessage(serviceManager.store.getState().languagePack);
-    if (botReturn) {
-        const initialRestartCount = serviceManager.restartCount;
-        conditionalSetTimeout(() => {
-            if (initialRestartCount === serviceManager.restartCount) {
-                addMessages([toPair([botReturn.localMessage], botReturn.originalMessage)], true, false, wasSuspended, serviceManager);
-            }
-        }, botReturnDelay);
-    }
-}
-/**
- * Returns an array of text strings for the initial summary messages that are to be sent to an agent. If there are
- * no texts found, it will return an array with default text in it.
- */
-function getSummaryMessages(connectItem, defaultText) {
-    const messagesToAgent = connectItem?.transfer_info?.summary_message_to_agent;
-    const texts = messagesToAgent?.map(message => message.text).filter(text => text);
-    return texts?.length ? texts : [defaultText];
-}
-/**
- * The different types of built-in/out-of-the-box service desk integrations supported by web chat. The values used
- * here come from tooling and may refer to old or out-dated values so care should be made in modifying this list.
- */
-var BuiltInServiceDesk;
-(function (BuiltInServiceDesk) {
-    BuiltInServiceDesk["NICE_DFO"] = "nicedfo";
-    BuiltInServiceDesk["GENESYS_MESSENGER"] = "genesyswebmessenger";
-    BuiltInServiceDesk["SALES_FORCE"] = "salesforceweb";
-    BuiltInServiceDesk["ZENDESK"] = "zendeskweb";
-})(BuiltInServiceDesk || (BuiltInServiceDesk = {}));
-
-export { UPDATE_BRANDING_CONFIG as $, ADD_LOCAL_MESSAGE_ITEM as A, SET_VIEW_STATE as B, CHANGE_STATE as C, SET_VIEW_CHANGING as D, SET_INITIAL_VIEW_CHANGE_COMPLETE as E, UPDATE_BOT_NAME as F, UPDATE_BOT_AVATAR_URL as G, HYDRATE_CHAT as H, IS_SESSION_STORAGE as I, UPDATE_LAUNCHER_AVATAR_URL as J, UPDATE_MAIN_HEADER_TITLE as K, UPDATE_CSS_VARIABLES as L, MessageErrorState as M, UPDATE_THEME_CONFIG as N, UPDATE_STREAMING_CONFIG as O, UPDATE_HOME_SCREEN_CONFIG as P, SET_MESSAGE_UI_PROPERTY as Q, RESTART_CONVERSATION as R, SET_ALTERNATE_SUGGESTIONS_OPEN as S, SET_MESSAGE_HISTORY_PROPERTY as T, UPDATE_ALTERNATE_SUGGESTIONS_CONFIG as U, ANNOUNCE_MESSAGE as V, ACCEPTED_DISCLAIMER as W, SET_HOME_SCREEN_IS_OPEN as X, TOGGLE_HOME_SCREEN as Y, SET_UPDATE_HISTORY_USER_DEFINED_COUNT as Z, UPDATE_LAUNCHER_CONFIG as _, actions as a, SET_BRANDING_OVERLAY_IS_OPEN as a0, SET_BRANDING_BANNER_SHOWN as a1, SET_LAUNCHER_PROPERTY as a2, SET_LAUNCHER_CONFIG_PROPERTY as a3, SET_CHAT_MESSAGES_PROPERTY as a4, SET_LAUNCHER_MINIMIZED as a5, OPEN_IFRAME_CONTENT as a6, CLOSE_IFRAME_PANEL as a7, SET_CONVERSATIONAL_SEARCH_CITATION_PANEL_IS_OPEN as a8, SET_CUSTOM_PANEL_OPEN as a9, getIPhoneHeightOffset as aA, IS_PHONE_IN_PORTRAIT_MODE as aB, BuiltInServiceDesk as aC, BROWSER_INFO as aD, getURLHostnameAndPath as aE, IS_TABLET as aF, addEndChatMessages as aG, addMessages as aH, toPair as aI, createAgentLocalMessage as aJ, isSecureHost as aK, getSummaryMessages as aL, SET_CUSTOM_PANEL_OPTIONS as aa, SET_TOUR_DATA as ab, CLEAR_TOUR_DATA as ac, CHANGE_STEP_IN_TOUR as ad, UPDATE_INPUT_STATE as ae, SET_IS_BROWSER_PAGE_VISIBLE as af, ADD_INPUT_FILE as ag, REMOVE_INPUT_FILE as ah, REMOVE_LOCAL_MESSAGE_ITEM as ai, ADD_NOTIFICATION as aj, REMOVE_NOTIFICATIONS as ak, REMOVE_ALL_NOTIFICATIONS as al, CLEAR_INPUT_FILES as am, FILE_UPLOAD_INPUT_ERROR as an, ADD_NESTED_MESSAGES as ao, SET_RESPONSE_PANEL_IS_OPEN as ap, SET_RESPONSE_PANEL_CONTENT as aq, STREAMING_START as ar, STREAMING_ADD_CHUNK as as, IS_PHONE as at, pullValueParam as au, IS_MOBILE as av, getURLHostName as aw, MIN_PDF_VIEWER_WIDTH as ax, conditionalSetTimeout as ay, IS_IOS as az, createLocalMessageForSessionExpiration as b, createLocalMessageForChannelTransferFailure as c, createLocalMessageItemsForNestedMessageItems as d, createLocalMessageForItem as e, createLocalMessageForInlineError as f, getBrowserInfo as g, SET_ALTERNATE_SUGGESTIONS_THIRD_STRIKE as h, SUGGESTIONS_SET_SELECTED_INDEX as i, SET_SUGGESTIONS_SEARCH_RESULTS as j, SET_MAIN_CONFIG as k, HYDRATE_MESSAGE_HISTORY as l, REMOVE_MESSAGES as m, UPDATE_LOCAL_MESSAGE_ITEM as n, outputItemToLocalItem as o, UPDATE_MESSAGE as p, ADD_MESSAGE as q, resolvablePromise as r, MESSAGE_SET_OPTION_SELECTED as s, ADD_IS_TYPING_COUNTER as t, ADD_IS_LOADING_COUNTER as u, SET_APP_STATE_VALUE as v, UPDATE_SESSION_ID as w, UPDATE_SESSION_STARTED_TIMESTAMP as x, UPDATE_PERSISTED_CHAT_STATE as y, UPDATE_HAS_SENT_NON_WELCOME_MESSAGE as z };
+import{u as e,U as t,p as a,c as s,k as n,l as o}from"./aiChatEntry2.js";import{s as i,am as r,an as E,ao as c,L as _,ap as p,aq as g,ar as S,y as l,n as u,as as d,at as T,a2 as A,au as I,ab as N,X as m,o as y}from"./messageUtils.js";function f(){let e,t;const a=new Promise(((a,s)=>{e=a,t=s}));return a.doResolve=t=>{a.isResolved=!0,a.isComplete=!0,e(t)},a.doReject=e=>{a.isRejected=!0,a.isComplete=!0,t(e)},a.isResolved=!1,a.isRejected=!1,a.isComplete=!1,a}function h(a,s,n=!1,o=!1){const c={ui_state:{id:i(s.id,a)||e(t.LOCAL_MESSAGE),needsAnnouncement:!s.history.from_history,disableFadeAnimation:o},item:a,fullMessageID:s.id};return n&&(c.ui_state.isWelcomeResponse=!0),r(c)?E(c):c}function O(e){return C({response_type:a.INLINE_ERROR,text:e})}function C(e){const t=c(e);return{originalMessage:t,localMessage:h(e,t)}}function M(e,t){const a={response_type:e,text:t},s=c(a);return{originalMessage:s,localMessage:h(a,s)}}function w(e){return M(_.SESSION_EXPIRED,e)}function R(e){return 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