@capillarytech/creatives-library 8.0.345-alpha.16 → 8.0.345-alpha.17

package/v2Containers/Rcs/index.js

@@ -1,13 +1,12 @@
 /* eslint-disable no-unused-expressions */
-import React, { useState, useEffect, useCallback } from 'react';
+import React, { useState, useEffect, useCallback, useRef, useMemo } from 'react';
 import { bindActionCreators } from 'redux';
 import { createStructuredSelector } from 'reselect';
-import { injectIntl, FormattedMessage } from 'react-intl';
+import { FormattedMessage } from 'react-intl';
 import get from 'lodash/get';
 import isEmpty from 'lodash/isEmpty';
 import cloneDeep from 'lodash/cloneDeep';
 import isNil from 'lodash/isNil';
-import styled from 'styled-components';
 import CapSpin from '@capillarytech/cap-ui-library/CapSpin';
 import CapRow from '@capillarytech/cap-ui-library/CapRow';
 import CapColumn from '@capillarytech/cap-ui-library/CapColumn';
@@ -34,6 +33,14 @@ import CapError from '@capillarytech/cap-ui-library/CapError';
 import CapCheckbox from '@capillarytech/cap-ui-library/CapCheckbox';
 import CapAskAira from '@capillarytech/cap-ui-library/CapAskAira';
 import CapLink from '@capillarytech/cap-ui-library/CapLink';
+import CapTab from '@capillarytech/cap-ui-library/CapTab';
+import { flushSync } from 'react-dom';
+import { isUrl, isValidText } from '../Line/Container/Wrapper/utils';
+import {
+  invalidVarRegex,
+  RCS_CTA_URL_TYPE,
+  URL_MAX_LENGTH,
+} from '../../v2Components/CapActionButton/constants';
 
 import {
   CAP_G01,
@@ -49,17 +56,30 @@ import {
 import CapVideoUpload from '../../v2Components/CapVideoUpload';
 import * as globalActions from '../Cap/actions';
 import CapActionButton from '../../v2Components/CapActionButton';
+import TemplatePreview from '../../v2Components/TemplatePreview';
 import { makeSelectRcs, makeSelectAccount } from './selectors';
 import { DATE_DISPLAY_FORMAT, TIME_DISPLAY_FORMAT } from '../App/constants';
 import {
   isLoadingMetaEntities,
   makeSelectMetaEntities,
   setInjectedTags,
+  selectCurrentOrgDetails,
 } from '../Cap/selectors';
 import * as RcsActions from './actions';
 import { isAiContentBotDisabled } from '../../utils/common';
 import * as TemplatesActions from '../Templates/actions';
 import './index.scss';
+import {
+  normalizeLibraryLoadedTitleDesc,
+  mergeRcsSmsFallBackContentFromDetails,
+  mergeRcsSmsFallbackVarMapLayers,
+  extractRegisteredSenderIdsFromSmsFallbackRecord,
+  pickFirstSmsFallbackTemplateString,
+  syncCardVarMappedSemanticsFromSlots,
+  hasMeaningfulSmsFallbackShape,
+  getLibrarySmsFallbackApiBaselineFromTemplateData,
+  pickRcsCardVarMappedEntries,
+} from './rcsLibraryHydrationUtils';
 import {
   RCS,
   SMS,
@@ -76,6 +96,7 @@ import {
   RCS_IMG_SIZE,
   RCS_DLT_MODE,
   CTA,
+  AI_CONTENT_BOT_DISABLED,
   RCS_STATUSES,
   TITLE_TEXT,
   MESSAGE_TEXT,
@@ -90,9 +111,15 @@ import {
   rcsVarTestRegex,
   RCS_IMAGE_DIMENSIONS,
   RCS_TEXT_MESSAGE_MAX_LENGTH,
+  RCS_TEXT_MESSAGE_MAX_LENGTH_INFOBIP,
   RCS_RICH_CARD_MAX_LENGTH,
   RCS_VIDEO_THUMBNAIL_DIMENSIONS,
+  RCS_CAROUSEL_IMAGE_DIMENSIONS,
+  RCS_CAROUSEL_VIDEO_THUMBNAIL_DIMENSIONS,
+  RCS_CAROUSEL_IMG_SIZE,
+  RCS_CAROUSEL_VIDEO_SIZE,
   MAX_BUTTONS,
+  INITIAL_SUGGESTIONS,
   INITIAL_SUGGESTIONS_DATA_STOP,
   RCS_BUTTON_TYPES,
   titletype,
@@ -102,25 +129,47 @@ import {
   SMALL,
   MEDIUM,
   RICHCARD,
+  HOST_INFOBIP,
+  HOST_ICS,
+  CAROUSEL_HEIGHT_OPTIONS,
+  CAROUSEL_WIDTH_OPTIONS,
+  STOP,
+  RCS_CAROUSEL_FIRST_CARD_DEFAULT_SUGGESTIONS,
+  RCS_NUMERIC_VAR_NAME_REGEX,
+  RCS_NUMERIC_VAR_TOKEN_REGEX,
+  RCS_TAG_AREA_FIELD_TITLE,
+  RCS_TAG_AREA_FIELD_DESC,
 } from './constants';
 import globalMessages from '../Cap/messages';
 import messages from './messages';
 import creativesMessages from '../CreativesContainer/messages';
 import withCreatives from '../../hoc/withCreatives';
 import UnifiedPreview from '../../v2Components/CommonTestAndPreview/UnifiedPreview';
-import { ANDROID } from '../../v2Components/CommonTestAndPreview/constants';
+import VarSegmentMessageEditor from '../../v2Components/VarSegmentMessageEditor';
+import { ANDROID, RCS_SMS_FALLBACK_VAR_MAPPED_PROP } from '../../v2Components/CommonTestAndPreview/constants';
 import TestAndPreviewSlidebox from '../../v2Components/TestAndPreviewSlidebox';
+import { splitTemplateVarString } from '../../utils/templateVarUtils';
 import CapImageUpload from '../../v2Components/CapImageUpload';
-import addCreativesIcon from '../Assets/images/addCreativesIllustration.svg';
 import Templates from '../Templates';
 import SmsTraiEdit from '../SmsTrai/Edit';
+import SmsFallback from '../../v2Components/SmsFallback';
+import { CHANNELS_TO_HIDE_FOR_SMS_ONLY } from '../../v2Components/SmsFallback/constants';
 import TagList from '../TagList';
 import { validateTags } from '../../utils/tagValidations';
-import { getCdnUrl } from '../../utils/cdnTransformation';
+import { isTraiDLTEnable } from '../../utils/common';
 import { isTagIncluded } from '../../utils/commonUtils';
 import injectReducer from '../../utils/injectReducer';
 import v2RcsReducer from './reducer';
-import { getTemplateStatusType } from './utils';
+import {
+  areAllRcsSmsFallbackVarSlotsFilled,
+  buildRcsNumericMustachePlaceholderRegex,
+  getTemplateStatusType,
+  normalizeCardVarMapped,
+  coalesceCardVarMappedToTemplate,
+  getRcsSemanticVarNamesSpanningTitleAndDesc,
+  resolveCardVarMappedSlotValue,
+  sanitizeCardVarMappedValue,
+} from './utils';
 
 
 const { Group: CapCheckboxGroup } = CapCheckbox;
@@ -137,19 +186,18 @@ export const Rcs = (props) => {
     templatesActions,
     globalActions,
     location,
-    handleClose,
     getDefaultTags,
     supportedTags,
     metaEntities,
     injectedTags,
     loadingTags,
     getFormData,
-    isDltEnabled,
     smsRegister,
+    orgUnitId,
     selectedOfferDetails,
     eventContextTags,
-    waitEventContextTags,
     accountData = {},
+    currentOrgDetails,
     // TestAndPreviewSlidebox props
     showTestAndPreviewSlidebox: propsShowTestAndPreviewSlidebox,
     handleTestAndPreview: propsHandleTestAndPreview,
@@ -158,7 +206,25 @@ export const Rcs = (props) => {
   const { formatMessage } = intl;
   const { TextArea } = CapInput;
   const { CapCustomCardList } = CapCustomCard;
+
+  // Defensive: React cannot render plain objects as children (crashes with
+  // "Objects are not valid as a React child"). Some campaigns (!isFullMode) flows
+  // can accidentally set an error state to an object (e.g. `{}`).
+  const normalizeErrorMessage = (err) => {
+    if (!err) return '';
+    if (React.isValidElement(err)) return err;
+    if (typeof err === 'string') return err;
+    if (typeof err === 'number') return String(err);
+    if (typeof err === 'object' && typeof err.message === 'string') return err.message;
+    try {
+      return JSON.stringify(err);
+    } catch (e) {
+      return String(err);
+    }
+  };
+
   const [isEditFlow, setEditFlow] = useState(false);
+  const isEditLike = isEditFlow || !isFullMode;
   const [tags, updateTags] = useState([]);
   const [spin, setSpin] = useState(false);
   //template
@@ -167,33 +233,21 @@ export const Rcs = (props) => {
   const [templateMediaType, setTemplateMediaType] = useState(
     RCS_MEDIA_TYPES.NONE,
   );
-  const [templateRejectionReason, setTemplateRejectionReason] = useState(null);
   const [templateTitle, setTemplateTitle] = useState('');
   const [templateDesc, setTemplateDesc] = useState('');
   const [templateDescError, setTemplateDescError] = useState(false);
   const [templateStatus, setTemplateStatus] = useState('');
-  const [templateDate, setTemplateDate] = useState('');
-  //fallback
-  const [fallbackMessage, setFallbackMessage] = useState('');
-  const [fallbackMessageError, setFallbackMessageError] = useState(false);
   //fallback dlt
   const [showDltContainer, setShowDltContainer] = useState(false);
   const [dltMode, setDltMode] = useState('');
   const [dltEditData, setDltEditData] = useState({});
-  const [showDltCard, setShowDltCard] = useState(false);
-  const [fallbackPreviewmode, setFallbackPreviewmode] = useState(false);
-  const [dltPreviewData, setDltPreviewData] = useState('');
+  /** `undefined` = not hydrated yet; `null` = no fallback / user removed template; object = selected fallback */
+  const [smsFallbackData, setSmsFallbackData] = useState(undefined);
   const [suggestions, setSuggestions] = useState(INITIAL_SUGGESTIONS_DATA_STOP);
-  const [buttonType, setButtonType] = useState(RCS_BUTTON_TYPES.NONE);
+  const buttonType = RCS_BUTTON_TYPES.NONE;
   const [suggestionError, setSuggestionError] = useState(true);
+  const [isTestAndPreviewMode, setIsTestAndPreviewMode] = useState(false);
   const [templateType, setTemplateType] = useState('text_message');
-  const [templateHeader, setTemplateHeader] = useState('');
-  const [templateMessage, setTemplateMessage] = useState('');
-  const [templateHeaderError, setTemplateHeaderError] = useState('');
-  const [templateMessageError, setTemplateMessageError] = useState('');
-  const validVarRegex = /\{\{(\d+)\}\}/g;
-  const [updatedTitleData, setUpdatedTitleData] = useState([]);
-  const [updatedDescData, setUpdatedDescData] = useState([]);
   const [titleVarMappedData, setTitleVarMappedData] = useState({});
   const [descVarMappedData, setDescVarMappedData] = useState({});
   const [titleTextAreaId, setTitleTextAreaId] = useState();
@@ -204,75 +258,58 @@ export const Rcs = (props) => {
   const [rcsVideoSrc, setRcsVideoSrc] = useState({});
   const [rcsThumbnailSrc, setRcsThumbnailSrc] = useState('');
   const [selectedDimension, setSelectedDimension] = useState(RCS_IMAGE_DIMENSIONS.MEDIUM_HEIGHT.type);
-  const [imageError, setImageError] = useState(null);
+  // Carousel (UI-only) state
+  const [selectedCarousel, setSelectedCarousel] = useState('');
+  const [selectedCarouselHeight, setSelectedCarouselHeight] = useState(MEDIUM);
+  const [selectedCarouselWidth, setSelectedCarouselWidth] = useState(SMALL);
+  const [carouselData, setCarouselData] = useState([]);
+  const [carouselErrors, setCarouselErrors] = useState([]); // [{ title: string|false, description: string|false }]
+  const [activeCarouselIndex, setActiveCarouselIndex] = useState('0');
+  const [carouselResetNonce, setCarouselResetNonce] = useState(0);
+  const [carouselFocusedVarId, setCarouselFocusedVarId] = useState('');
+   const [imageError, setImageError] = useState(null);
   const [templateTitleError, setTemplateTitleError] = useState(false);
   const [cardVarMapped, setCardVarMapped] = useState({});
+  /** Bump when hydrated cardVarMapped payload changes so VarSegment TextAreas remount with fresh valueMap (controlled-input sync). */
+  const [rcsVarSegmentEditorRemountKey, setRcsVarSegmentEditorRemountKey] = useState(0);
+  const lastHydratedRcsCardVarSignatureRef = useRef(null);
+
+  /**
+   * Hydrate only from template payload — not from full `rcsData`. Uploads/asset updates change `rcsData`
+   * without changing `templateDetails`; re-running hydration then cleared `smsFallbackData`, so the SMS
+   * fallback card / content stopped appearing until re-selected.
+   */
+  const rcsHydrationDetails = useMemo(
+    () => (isFullMode ? rcsData?.templateDetails : templateData),
+    [isFullMode, rcsData?.templateDetails, templateData],
+  );
 
-  // TestAndPreviewSlidebox state
-  const [showTestAndPreviewSlidebox, setShowTestAndPreviewSlidebox] = useState(false);
-  const [isTestAndPreviewMode, setIsTestAndPreviewMode] = useState(false);
-
-  const tempMsg = dltPreviewData === '' ? fallbackMessage : dltPreviewData;
-
-  // Get template content for TestAndPreviewSlidebox
-  // Reference: Based on getRcsPreview() function (lines 2087-2111) which prepares content for TemplatePreview
-  // getRcsPreview ALWAYS uses templateTitle and templateDesc for ALL template types (text_message, rich_card, carousel)
-  // renderTextComponent (lines 1317-1485) also uses templateTitle and templateDesc
-  // Note: templateHeader and templateMessage are defined but NOT used in the component
-  const getTemplateContent = useCallback(() => {
-    const isMediaTypeImage = templateMediaType === RCS_MEDIA_TYPES.IMAGE;
-    const isMediaTypeVideo = templateMediaType === RCS_MEDIA_TYPES.VIDEO;
-    const isMediaTypeText = templateMediaType === RCS_MEDIA_TYPES.NONE;
-
-    // Build media preview object (same pattern as getRcsPreview)
-    const mediaPreview = {};
-    if (isMediaTypeImage && rcsImageSrc) {
-      mediaPreview.rcsImageSrc = rcsImageSrc;
-    }
-    if (isMediaTypeVideo && !isMediaTypeText) {
-      // For video, use thumbnailSrc as rcsVideoSrc (same as getRcsPreview line 2104)
-      if (rcsThumbnailSrc) {
-        mediaPreview.rcsVideoSrc = rcsThumbnailSrc;
-      } else if (rcsVideoSrc?.videoSrc) {
-        mediaPreview.rcsVideoSrc = rcsVideoSrc.videoSrc;
-      }
-      // Also include thumbnailSrc separately if available
-      if (rcsThumbnailSrc) {
-        mediaPreview.rcsThumbnailSrc = rcsThumbnailSrc;
+  /** Skip duplicate /meta/TAG fetches: same query is triggered from (1) useEffect below, (2) title TagList mount, (3) description TagList mount — each calls getTagsforContext('Outbound'). */
+  const lastTagSchemaQueryKeyRef = useRef(null);
+  /**
+   * Library: parent often passes a new `templateData` object reference every render. Re-applying the same
+   * SMS fallback snapshot was resetting `smsFallbackData` and caused VarSegment inputs to flicker old/new.
+   */
+  const lastSmsFallbackHydrationKeyRef = useRef(null);
+
+  const fetchTagSchemaIfNewQuery = useCallback(
+    (query) => {
+      const key = JSON.stringify(query);
+      if (lastTagSchemaQueryKeyRef.current === key) {
+        return;
       }
-    }
-
-    // Build content object
-    // Reference: getRcsPreview (line 2091-2092) uses templateTitle and templateDesc for ALL cases
-    // templateTitle is used for rich_card/carousel title, empty for text_message
-    // templateDesc is used for ALL types (text message body or rich card description)
-    // For UnifiedPreview, we map templateTitle -> templateHeader and templateDesc -> templateMessage
-    const contentObj = {
-      // Map templateTitle to templateHeader and templateDesc to templateMessage
-      templateHeader: templateTitle,
-      templateMessage: templateDesc,
-      ...mediaPreview,
-      ...(suggestions.length > 0 && {
-        suggestions: suggestions,
-      }),
-    };
+      lastTagSchemaQueryKeyRef.current = key;
+      globalActions.fetchSchemaForEntity(query);
+    },
+    [globalActions],
+  );
 
-    return contentObj;
-  }, [
-    templateMediaType,
-    templateTitle,
-    templateDesc,
-    rcsImageSrc,
-    rcsVideoSrc,
-    rcsThumbnailSrc,
-    suggestions,
-    selectedDimension,
-  ]);
+  // TestAndPreviewSlidebox state
+  const [showTestAndPreviewSlidebox, setShowTestAndPreviewSlidebox] = useState(false);
 
   // Handle Test and Preview button click
   const handleTestAndPreview = useCallback(() => {
     setShowTestAndPreviewSlidebox(true);
-    setIsTestAndPreviewMode(true);
     if (propsHandleTestAndPreview) {
       propsHandleTestAndPreview();
     }
@@ -296,31 +333,723 @@ export const Rcs = (props) => {
     // For video
     return RCS_VIDEO_THUMBNAIL_DIMENSIONS[selectedDimension]?.orientation || VERTICAL;
   };
+  /** Merge editor slot map into `smsFallbackData` (like `cardVarMapped` for title/desc). */
+  const handleSmsFallbackEditorStateChange = useCallback((patch) => {
+    setSmsFallbackData((prev) => {
+      if (!patch || typeof patch !== 'object') return prev;
+      // Bail out when no template has been selected yet — SmsTraiEdit fires
+      // onRcsFallbackEditorStateChange on mount (unicodeValidity, varMapped),
+      // which would create a non-null smsFallbackData from nothing and cause
+      // the card to appear as "Untitled creative" before any save.
+      if (!prev) return prev;
+      return { ...prev, ...patch };
+    });
+  }, []);
 
+  /** RCS template save / edit API: `rcsContent.accountId` must stay `sourceAccountIdentifier` (pairs with accessToken). */
   const [accountId, setAccountId] = useState('');
+  /** WeCRM list row `id` — only for CommonTestAndPreview → createMessageMeta payload, not for template save. */
+  const [wecrmAccountId, setWecrmAccountId] = useState('');
   const [accessToken, setAccessToken] = useState('');
   const [hostName, setHostName] = useState('');
   const [accountName, setAccountName] = useState('');
+  const isHostInfoBip = hostName === HOST_INFOBIP;
+  const isHostIcs = hostName === HOST_ICS;
+
+  useEffect(() => {
+    setSuggestions(isHostIcs ? INITIAL_SUGGESTIONS_DATA_STOP : []);
+  }, [isHostIcs]);
   const [rcsAccount, setRcsAccount] = useState('');
   useEffect(() => {
     const accountObj = accountData.selectedRcsAccount || {};
     if (!isEmpty(accountObj)) {
       const {
+        id: wecrmId,
         sourceAccountIdentifier = '',
         configs = {},
       } = accountObj;
-      
       setAccountId(sourceAccountIdentifier);
+      setWecrmAccountId(
+        wecrmId != null && String(wecrmId).trim() !== '' ? String(wecrmId) : '',
+      );
       setAccessToken(configs.accessToken || '');
       setHostName(accountObj.hostName || '');
       setAccountName(accountObj.name || '');
       setRcsAccount(accountObj.id || '');
+    } else {
+      setAccountId('');
+      setWecrmAccountId('');
+      setAccessToken('');
+      setHostName('');
+      setAccountName('');
     }
   }, [accountData.selectedRcsAccount]);
 
   const isMediaTypeText = templateMediaType === RCS_MEDIA_TYPES.NONE;
   const isMediaTypeImage = templateMediaType === RCS_MEDIA_TYPES.IMAGE;
   const isMediaTypeVideo = templateMediaType === RCS_MEDIA_TYPES.VIDEO;
+  const isCarouselType = templateType === contentType.carousel;
+
+  const MAX_RCS_CAROUSEL_ALLOWED = 10;
+  // Uploads for RCS are stored in redux under dynamic keys `uploadedAssetData${index}`.
+  // Carousel needs per-card indices; otherwise all cards "restore" the last uploaded asset
+  // and show the same media/thumbnail.
+  const RCS_CAROUSEL_ASSET_INDEX_BASE = 10; // keep away from standalone indices 0 (media) and 1 (thumbnail)
+  const getCarouselImageAssetIndex = (cardIndex) =>
+    RCS_CAROUSEL_ASSET_INDEX_BASE + (cardIndex * 3);
+  const getCarouselVideoAssetIndex = (cardIndex) =>
+    RCS_CAROUSEL_ASSET_INDEX_BASE + (cardIndex * 3) + 1;
+  const getCarouselThumbnailAssetIndex = (cardIndex) =>
+    RCS_CAROUSEL_ASSET_INDEX_BASE + (cardIndex * 3) + 2;
+  const isThumbnailAssetIndex = (index) => {
+    if (index === 1) return true; // standalone thumbnail
+    if (index >= RCS_CAROUSEL_ASSET_INDEX_BASE) {
+      return ((index - RCS_CAROUSEL_ASSET_INDEX_BASE) % 3) === 2; // carousel thumbnail slot
+    }
+    return false;
+  };
+
+  // Carousel dimension key: `${HEIGHT}_${WIDTH}` (e.g., SHORT_SMALL)
+  const getCarouselDimensionKey = () => `${selectedCarouselHeight}_${selectedCarouselWidth}`;
+
+  const clearCarouselCardMedia = (cardIndex, { clearImage = true, clearVideo = true, clearThumb = true } = {}) => {
+    setCarouselData((prev = []) => {
+      const updated = cloneDeep(prev);
+      if (!updated?.[cardIndex]) return updated;
+      if (clearImage) updated[cardIndex].imageSrc = '';
+      if (clearVideo) updated[cardIndex].videoAsset = {};
+      if (clearThumb) updated[cardIndex].thumbnailSrc = '';
+      return updated;
+    });
+
+    if (clearImage) actions.clearRcsMediaAsset(getCarouselImageAssetIndex(cardIndex));
+    if (clearVideo) actions.clearRcsMediaAsset(getCarouselVideoAssetIndex(cardIndex));
+    if (clearThumb) actions.clearRcsMediaAsset(getCarouselThumbnailAssetIndex(cardIndex));
+  };
+
+  const resetCarouselMediaForAllCards = () => {
+    setCarouselData((prev = []) => {
+      const updated = cloneDeep(prev);
+      updated.forEach((card) => {
+        if (!card) return;
+        card.imageSrc = '';
+        card.videoAsset = {};
+        card.thumbnailSrc = '';
+      });
+      return updated;
+    });
+    (carouselData || []).forEach((_, idx) => {
+      actions.clearRcsMediaAsset(getCarouselImageAssetIndex(idx));
+      actions.clearRcsMediaAsset(getCarouselVideoAssetIndex(idx));
+      actions.clearRcsMediaAsset(getCarouselThumbnailAssetIndex(idx));
+    });
+    // Force tab panes to remount after global reset (some tab implementations cache inactive panes)
+    setCarouselResetNonce((n) => n + 1);
+  };
+
+  const RCS_CAROUSEL_INITIAL_CARD = {
+    title: '',
+    description: '',
+    mediaType: RCS_MEDIA_TYPES.IMAGE, // per-card
+    imageSrc: '',
+    videoAsset: {}, // CapVideoUpload object shape
+    thumbnailSrc: '',
+    suggestions: [],
+  };
+
+  const RCS_CAROUSEL_INITIAL_FIRST_CARD = {
+    ...RCS_CAROUSEL_INITIAL_CARD,
+    suggestions: cloneDeep(RCS_CAROUSEL_FIRST_CARD_DEFAULT_SUGGESTIONS),
+  };
+
+  const ensureFirstCardDefaultPhoneSuggestions = (cards) => {
+    const next = cloneDeep(cards || []);
+    if (next.length === 0) return next;
+    const s = next[0].suggestions;
+    if (!Array.isArray(s) || s.length === 0) {
+      next[0] = {
+        ...next[0],
+        suggestions: cloneDeep(RCS_CAROUSEL_FIRST_CARD_DEFAULT_SUGGESTIONS),
+      };
+    }
+    return next;
+  };
+
+  // Always use functional updates: image upload completes in CapImageUpload's useEffect and calls
+  // updateImageSrc → this handler. If we cloned carouselData from render, we'd overwrite title/body/
+  // suggestions typed since the last commit (stale closure).
+  const handleCarouselValueChange = (carouselIndex, fields) => {
+    setCarouselData((prev = []) => {
+      const updated = cloneDeep(prev);
+      if (!updated[carouselIndex]) return prev;
+      fields.forEach(({ fieldName, value }) => {
+        updated[carouselIndex][fieldName] = value;
+      });
+      return updated;
+    });
+  };
+
+  const updateCarouselErrors = (carouselIndex, patch) => {
+    setCarouselErrors((prev = []) => {
+      const next = Array.isArray(prev) ? [...prev] : [];
+      next[carouselIndex] = { ...(next[carouselIndex] || {}), ...patch };
+      return next;
+    });
+  };
+
+  const deleteCarouselCard = (index) => {
+    let nextIdx = 0;
+    flushSync(() => {
+      setCarouselData((prev = []) => {
+        const updated = cloneDeep(prev);
+        if (index < 0 || index >= updated.length) return updated;
+        updated.splice(index, 1);
+        nextIdx = Math.max(0, Math.min(index - 1, updated.length - 1));
+        return ensureFirstCardDefaultPhoneSuggestions(updated);
+      });
+    });
+    setCarouselErrors((prev = []) => {
+      const next = Array.isArray(prev) ? [...prev] : [];
+      next.splice(index, 1);
+      return next;
+    });
+    setActiveCarouselIndex(`${nextIdx}`);
+  };
+
+  const carouselButtonTextHasForbiddenChars = (value) => {
+    if (!value) return false;
+    if (value.includes('[') || value.includes(']')) return true;
+    const withoutValidVariables = value.replace(/\{\{[^}]*\}\}/g, '');
+    if (withoutValidVariables.includes('{') || withoutValidVariables.includes('}')) return true;
+    return false;
+  };
+
+  const isCompleteSavedCarouselSuggestion = (s) => {
+    if (!s || !s.isSaved) return false;
+    const text = (s.text || '').trim();
+    if (!text || !isValidText(text) || carouselButtonTextHasForbiddenChars(text)) return false;
+    if (s.type === RCS_BUTTON_TYPES.PHONE_NUMBER) {
+      return String(s.phoneNumber || '').length >= 5;
+    }
+    if (s.type === RCS_BUTTON_TYPES.CTA) {
+      const url = String(s.url || '').trim();
+      if (!url || url.length > URL_MAX_LENGTH) return false;
+      const subtype = s.urlType || RCS_CTA_URL_TYPE.STATIC;
+      if (subtype === RCS_CTA_URL_TYPE.DYNAMIC) {
+        return true;
+      }
+      if (!isUrl(url)) return false;
+      const varMatches = url.match(invalidVarRegex);
+      return !(varMatches && varMatches.length > 0);
+    }
+    if (s.type === RCS_BUTTON_TYPES.QUICK_REPLY) {
+      return true;
+    }
+    return false;
+  };
+
+  const isCarouselCardValid = (card, cardIndex) => {
+    if (!card) return false;
+    if (!card.title || !card.title.trim()) return false;
+    if ((card.title || '').length > TEMPLATE_TITLE_MAX_LENGTH) return false;
+    if (!card.description || !card.description.trim()) return false;
+    if ((card.description || '').length > RCS_RICH_CARD_MAX_LENGTH) return false;
+    let mediaOk = false;
+    if (card.mediaType === RCS_MEDIA_TYPES.IMAGE) {
+      mediaOk = !!(card.imageSrc && String(card.imageSrc).trim());
+    } else if (card.mediaType === RCS_MEDIA_TYPES.VIDEO) {
+      const hasVideo = !!(card.videoAsset && card.videoAsset.videoSrc && String(card.videoAsset.videoSrc).trim());
+      const hasThumb = !!(card.thumbnailSrc && String(card.thumbnailSrc).trim());
+      mediaOk = hasVideo && hasThumb;
+    } else {
+      return false;
+    }
+    if (!mediaOk) return false;
+    if (cardIndex === 0) {
+      const sugg = Array.isArray(card.suggestions) ? card.suggestions : [];
+      if (!sugg.some(isCompleteSavedCarouselSuggestion)) return false;
+    }
+    return true;
+  };
+
+  const checkDisableAddCarouselButton = () => {
+    const idx = parseInt(activeCarouselIndex, 10);
+    const activeCard = carouselData?.[idx];
+    return !isCarouselCardValid(activeCard, idx);
+  };
+
+  const addCarouselCard = () => {
+    let newIndex = 0;
+    flushSync(() => {
+      setCarouselData((prev = []) => {
+        const updated = cloneDeep(prev);
+        updated.push(cloneDeep(RCS_CAROUSEL_INITIAL_CARD));
+        newIndex = updated.length - 1;
+        return updated;
+      });
+    });
+    setCarouselErrors((prev = []) => ([...(Array.isArray(prev) ? prev : []), {}]));
+    setActiveCarouselIndex(`${newIndex}`);
+  };
+
+  // Initialize carousel data when switching to carousel type
+  useEffect(() => {
+    if (!isCarouselType) return;
+    if (!carouselData || carouselData.length === 0) {
+      setCarouselData([cloneDeep(RCS_CAROUSEL_INITIAL_FIRST_CARD)]);
+      setCarouselErrors([{}]);
+      setActiveCarouselIndex('0');
+    }
+  }, [isCarouselType]);
+
+  // keep derived carousel key in sync
+  useEffect(() => {
+    if (!isCarouselType) return;
+    if (!selectedCarouselHeight || !selectedCarouselWidth) return;
+    // Required format: HEIGHT_WIDTH
+    setSelectedCarousel(`${selectedCarouselHeight}_${selectedCarouselWidth}`);
+  }, [isCarouselType, selectedCarouselHeight, selectedCarouselWidth]);
+
+  const renderCarouselDimensionSelection = () => {
+    if (!isCarouselType) return null;
+    return (
+      <CapRow className="rcs-carousel-dimension-section">
+        <CapRow gutter={16} className="rcs-carousel-dimension-row">
+          <CapColumn span={12}>
+            <CapHeading type="h4" className="rcs-carousel-dimension-label">Card height</CapHeading>
+            <CapSelect
+              id="rcs-carousel-height-select"
+              value={selectedCarouselHeight}
+              onChange={(val) => {
+                // Like rich-card dimension changes: clear media so user re-uploads matching new dimensions.
+                resetCarouselMediaForAllCards();
+                setSelectedCarouselHeight(val);
+              }}
+              options={CAROUSEL_HEIGHT_OPTIONS}
+              disabled={isEditFlow || !isFullMode}
+            />
+          </CapColumn>
+          <CapColumn span={12}>
+            <CapHeading type="h4" className="rcs-carousel-dimension-label">Card width</CapHeading>
+            <CapSelect
+              id="rcs-carousel-width-select"
+              value={selectedCarouselWidth}
+              onChange={(val) => {
+                // Like rich-card dimension changes: clear media so user re-uploads matching new dimensions.
+                resetCarouselMediaForAllCards();
+                setSelectedCarouselWidth(val);
+              }}
+              options={CAROUSEL_WIDTH_OPTIONS}
+              disabled={isEditFlow || !isFullMode}
+            />
+          </CapColumn>
+        </CapRow>
+        {!!selectedCarousel && (
+          <CapLabel type="label3" className="rcs-carousel-selected-dimension">
+            Selected: {selectedCarousel}
+          </CapLabel>
+        )}
+      </CapRow>
+    );
+  };
+
+  // Reuse rich-card buttons UI per carousel card
+  const renderButtonComponentForCarouselCard = (cardIndex) => {
+    const card = carouselData?.[cardIndex] || {};
+    const suggestionsForCard = card.suggestions || [];
+    return (
+      <>
+        <CapHeader
+          className="rcs-button-cta"
+          title={(
+            <CapRow type="flex">
+              <CapHeading type="h4">
+                {formatMessage(messages.btnLabel)}
+              </CapHeading>
+            </CapRow>
+          )}
+          description={(
+            <CapLabel type="label3">{formatMessage(messages.btnDesc)}</CapLabel>
+          )}
+        />
+        <CapActionButton
+          buttonType={RCS_BUTTON_TYPES.NONE}
+          updateButtonChange={(data, btnIndex) => {
+            // Match existing behavior: allow CapActionButton to manage save gating.
+            const updated = cloneDeep(suggestionsForCard);
+            if (btnIndex === MAX_BUTTONS) {
+              handleCarouselValueChange(cardIndex, [{ fieldName: 'suggestions', value: data }]);
+              return;
+            }
+            updated[btnIndex] = data;
+            handleCarouselValueChange(cardIndex, [{ fieldName: 'suggestions', value: updated }]);
+          }}
+          deleteButtonHandler={(btnIndex) => {
+            if (cardIndex === 0 && btnIndex === 0) {
+              return;
+            }
+            const savedCount = (suggestionsForCard || []).filter((x) => x && x.isSaved).length;
+            const target = (suggestionsForCard || []).find((s) => s && s.index === btnIndex);
+            if (cardIndex === 0 && target?.isSaved && savedCount <= 1) {
+              return;
+            }
+            const updated = cloneDeep(suggestionsForCard)
+              .filter((i) => i.index !== btnIndex)
+              .map((i, idx) => ({ ...i, index: idx }));
+            handleCarouselValueChange(cardIndex, [{ fieldName: 'suggestions', value: updated }]);
+          }}
+          suggestions={suggestionsForCard}
+          isEditFlow={isEditFlow}
+          isFullMode={isFullMode}
+          maxButtons={MAX_BUTTONS}
+          host={hostName}
+          minSavedSuggestions={cardIndex === 0 ? 1 : 0}
+          hideDeleteSuggestionIndexes={cardIndex === 0 ? [0] : []}
+        />
+      </>
+    );
+  };
+
+  const renderCarouselCardMedia = (cardIndex) => {
+    const card = carouselData?.[cardIndex] || {};
+    const dimKey = getCarouselDimensionKey();
+
+    if (card.mediaType === RCS_MEDIA_TYPES.VIDEO) {
+      return (
+        <>
+          <CapHeading type="h4" className="rcs-image-dimensions-label">Upload Video</CapHeading>
+          <CapVideoUpload
+            index={getCarouselVideoAssetIndex(cardIndex)}
+            allowedExtensionsRegex={ALLOWED_EXTENSIONS_VIDEO_REGEX}
+            videoSize={RCS_CAROUSEL_VIDEO_SIZE}
+            isFullMode={isFullMode}
+            uploadAsset={uploadRcsVideo}
+            uploadedAssetList={card.videoAsset || {}}
+            onVideoUploadUpdateAssestList={(_, val) => {
+              handleCarouselValueChange(cardIndex, [{ fieldName: 'videoAsset', value: val }]);
+            }}
+            videoData={rcsData}
+            className="cap-custom-video-upload"
+            formClassName={"rcs-video-upload"}
+            channel={RCS}
+            errorMessage={formatMessage(messages.videoErrorMessage)}
+            showVideoNameAndDuration={false}
+            showReUploadButton={!isEditFlow && isFullMode}
+            channelSpecificStyle={!isFullMode}
+          />
+
+          <CapHeading type="h4" className="rcs-image-dimensions-label">Upload Thumbnail</CapHeading>
+          <CapImageUpload
+            allowedExtensionsRegex={ALLOWED_IMAGE_EXTENSIONS_REGEX}
+            imgWidth={RCS_CAROUSEL_VIDEO_THUMBNAIL_DIMENSIONS?.[dimKey]?.width}
+            imgHeight={RCS_CAROUSEL_VIDEO_THUMBNAIL_DIMENSIONS?.[dimKey]?.height}
+            imgSize={RCS_THUMBNAIL_MAX_SIZE}
+            uploadAsset={uploadRcsImage}
+            isFullMode={isFullMode}
+            imageSrc={card.thumbnailSrc}
+            updateImageSrc={(val) => handleCarouselValueChange(cardIndex, [{ fieldName: 'thumbnailSrc', value: val }])}
+            updateOnReUpload={() => handleCarouselValueChange(cardIndex, [{ fieldName: 'thumbnailSrc', value: '' }])}
+            minImgSize={RCS_THUMBNAIL_MIN_SIZE}
+            index={getCarouselThumbnailAssetIndex(cardIndex)}
+            className="cap-custom-image-upload"
+            key={`rcs-carousel-thumb-${cardIndex}-${dimKey}`}
+            imageData={rcsData}
+            channel={RCS}
+            channelSpecificStyle={!isFullMode}
+            skipDimensionValidation={true}
+            showReUploadButton={!isEditFlow && isFullMode}
+            disabled={isEditFlow || !isFullMode}
+          />
+        </>
+      );
+    }
+
+    // Default: IMAGE
+    return (
+      <>
+        <CapHeading type="h4" className="rcs-image-dimensions-label">Upload Image</CapHeading>
+        <CapImageUpload
+          allowedExtensionsRegex={ALLOWED_IMAGE_EXTENSIONS_REGEX}
+          imgWidth={RCS_CAROUSEL_IMAGE_DIMENSIONS?.[dimKey]?.width}
+          imgHeight={RCS_CAROUSEL_IMAGE_DIMENSIONS?.[dimKey]?.height}
+          imgSize={RCS_CAROUSEL_IMG_SIZE}
+          uploadAsset={uploadRcsImage}
+          isFullMode={isFullMode}
+          imageSrc={card.imageSrc}
+          updateImageSrc={(val) => handleCarouselValueChange(cardIndex, [{ fieldName: 'imageSrc', value: val }])}
+          updateOnReUpload={() => handleCarouselValueChange(cardIndex, [{ fieldName: 'imageSrc', value: '' }])}
+          index={getCarouselImageAssetIndex(cardIndex)}
+          className="cap-custom-image-upload"
+          key={`rcs-carousel-image-${cardIndex}-${dimKey}`}
+          imageData={rcsData}
+          channel={RCS}
+          channelSpecificStyle={!isFullMode}
+          skipDimensionValidation={true}
+          showReUploadButton={!isEditFlow && isFullMode}
+          disabled={isEditFlow || !isFullMode}
+        />
+      </>
+    );
+  };
+
+  const renderCarouselCardButtons = (cardIndex) => {
+    return renderButtonComponentForCarouselCard(cardIndex);
+  };
+
+  const getCarouselTabPanes = () => {
+    return (carouselData || []).map((card, index) => {
+      return {
+        key: index,
+        tab: index + 1,
+        content: (
+          <CapCard
+            title={`Card ${index + 1}`}
+            extra={
+              !isEditFlow &&
+              (carouselData.length === 1 ? (
+                <CapTooltip title={formatMessage(messages.rcsCarouselMinCardDeleteTooltip)}>
+                  <span className="button-disabled-tooltip-wrapper rcs-carousel-delete-tooltip-wrap">
+                    <CapButton
+                      className="rcs-carousel-card-delete"
+                      type="flat"
+                      onClick={() => deleteCarouselCard(index)}
+                      disabled
+                      aria-label={formatMessage(messages.rcsCarouselMinCardDeleteTooltip)}
+                    >
+                      <CapIcon type="delete" />
+                    </CapButton>
+                  </span>
+                </CapTooltip>
+              ) : (
+                <CapButton
+                  className="rcs-carousel-card-delete"
+                  type="flat"
+                  onClick={() => deleteCarouselCard(index)}
+                  aria-label={formatMessage(globalMessages.delete)}
+                >
+                  <CapIcon type="delete" />
+                </CapButton>
+              ))
+            }
+            className="rcs-carousel-card"
+          >
+            {/* Media selection should be at top of card */}
+            <CapRow className="rcs-carousel-media-selection">
+              <CapColumn className="rcs-carousel-media-selection-heading">
+                <CapHeading type="h4">{formatMessage(messages.mediaTypeLabel)}</CapHeading>
+              </CapColumn>
+              <CapColumn>
+                <CapRadioGroup
+                  id={`rcs-carousel-media-radio-${index}`}
+                  options={mediaRadioOptions}
+                  value={card.mediaType}
+                  onChange={({ target: { value } }) => {
+                    // Reset media fields when switching type
+                    if (value === RCS_MEDIA_TYPES.IMAGE) {
+                      // Switching to IMAGE: clear video + thumbnail uploads so they don't auto-restore.
+                      clearCarouselCardMedia(index, { clearImage: false, clearVideo: true, clearThumb: true });
+                      handleCarouselValueChange(index, [
+                        { fieldName: 'mediaType', value },
+                        { fieldName: 'videoAsset', value: {} },
+                        { fieldName: 'thumbnailSrc', value: '' },
+                      ]);
+                    } else {
+                      // Switching to VIDEO: clear image upload so it doesn't auto-restore.
+                      clearCarouselCardMedia(index, { clearImage: true, clearVideo: false, clearThumb: false });
+                      handleCarouselValueChange(index, [
+                        { fieldName: 'mediaType', value },
+                        { fieldName: 'imageSrc', value: '' },
+                      ]);
+                    }
+                  }}
+                  disabled={isEditFlow || !isFullMode}
+                  className="rcs-radio"
+                />
+              </CapColumn>
+            </CapRow>
+
+            <CapRow className="rcs-carousel-media-upload">
+              {renderCarouselCardMedia(index)}
+            </CapRow>
+
+            {/* Title after media */}
+            <CapRow className="rcs-carousel-card-row">
+              <CapHeader
+                className="rcs-template-title-label"
+                title={<CapHeading type="h4">Card title</CapHeading>}
+                suffix={
+                  (isEditFlow || !isFullMode) ? (
+                    <TagList
+                      label={formatMessage(globalMessages.addLabels)}
+                      onTagSelect={onCarouselTagSelect}
+                      location={location}
+                      tags={getRcsTags()}
+                      onContextChange={handleOnTagsContextChange}
+                      injectedTags={injectedTags || {}}
+                      selectedOfferDetails={selectedOfferDetails}
+                    />
+                  ) : (
+                    <CapButton
+                      data-testid={`rcs-carousel-title-add-var-${index}`}
+                      type="flat"
+                      isAddBtn
+                      onClick={() => appendVarToCarouselField(index, 'title')}
+                      disabled={!!carouselErrors?.[index]?.title}
+                    >
+                      {formatMessage(messages.addVar)}
+                    </CapButton>
+                  )
+                }
+              />
+              <CapRow className="rcs_text_area_wrapper">
+                {(isEditFlow || !isFullMode) ? (
+                  renderCarouselEditMessage(card.title || '')
+                ) : (
+                  <CapInput
+                    value={card.title || ''}
+                    placeholder={formatMessage(messages.templateTitlePlaceholder)}
+                    onChange={({ target: { value } }) => {
+                      let error = false;
+                      if (value?.length > TEMPLATE_TITLE_MAX_LENGTH) {
+                        error = formatMessage(messages.templateHeaderLengthError);
+                      } else {
+                        error = variableErrorHandling(value);
+                      }
+                      updateCarouselErrors(index, { title: error });
+                      handleCarouselValueChange(index, [{ fieldName: 'title', value }]);
+                    }}
+                    disabled={isEditFlow || !isFullMode}
+                    errorMessage={carouselErrors?.[index]?.title}
+                  />
+                )}
+              </CapRow>
+            </CapRow>
+            {!isEditFlow && (
+              <CapRow className="rcs-carousel-character-count-row">
+                {renderCarouselCharacterCount(
+                  getCarouselTitleCharacterCount(index),
+                  getTitleMaxLength(),
+                )}
+              </CapRow>
+            )}
+
+            {/* Description after title */}
+            <CapRow className="rcs-carousel-card-row">
+              <CapHeader
+                title={<CapHeading type="h4">Card body text</CapHeading>}
+                suffix={
+                  (isEditFlow || !isFullMode) ? (
+                    <TagList
+                      label={formatMessage(globalMessages.addLabels)}
+                      onTagSelect={onCarouselTagSelect}
+                      location={location}
+                      tags={getRcsTags()}
+                      onContextChange={handleOnTagsContextChange}
+                      injectedTags={injectedTags || {}}
+                      selectedOfferDetails={selectedOfferDetails}
+                    />
+                  ) : (
+                    <CapButton
+                      data-testid={`rcs-carousel-desc-add-var-${index}`}
+                      type="flat"
+                      isAddBtn
+                      onClick={() => appendVarToCarouselField(index, 'description')}
+                      disabled={!!carouselErrors?.[index]?.description}
+                    >
+                      {formatMessage(messages.addVar)}
+                    </CapButton>
+                  )
+                }
+              />
+              <CapRow className="rcs_text_area_wrapper">
+                {(isEditFlow || !isFullMode) ? (
+                  renderCarouselEditMessage(card.description || '')
+                ) : (
+                  <TextArea
+                    autosize={{ minRows: 3, maxRows: 5 }}
+                    value={card.description || ''}
+                    placeholder={formatMessage(messages.templateDescPlaceholder)}
+                    onChange={({ target: { value } }) => {
+                      let error = false;
+                      if (value?.length > RCS_RICH_CARD_MAX_LENGTH) {
+                        error = formatMessage(messages.templateMessageLengthError);
+                      } else {
+                        error = variableErrorHandling(value);
+                      }
+                      updateCarouselErrors(index, { description: error });
+                      handleCarouselValueChange(index, [{ fieldName: 'description', value }]);
+                    }}
+                    disabled={isEditFlow || !isFullMode}
+                    errorMessage={
+                      carouselErrors?.[index]?.description && (
+                        <CapError className="rcs-template-message-error">
+                          {carouselErrors[index].description}
+                        </CapError>
+                      )
+                    }
+                  />
+                )}
+              </CapRow>
+            </CapRow>
+            {!isEditFlow && (
+              <CapRow className="rcs-carousel-character-count-row">
+                {renderCarouselCharacterCount(
+                  getCarouselDescriptionCharacterCount(index),
+                  getDescriptionMaxLength(),
+                )}
+              </CapRow>
+            )}
+
+            <CapDivider className="rcs-carousel-card-divider" />
+            {renderCarouselCardButtons(index)}
+          </CapCard>
+        ),
+      };
+    });
+  };
+
+  const renderCarouselSection = () => {
+    if (!isCarouselType) return null;
+
+    const operations = (
+      <>
+        <CapDivider type="vertical" />
+        <CapButton
+          onClick={addCarouselCard}
+          type="flat"
+          className="add-carousel-content-button"
+          disabled={
+            isEditFlow ||
+            !isFullMode ||
+            MAX_RCS_CAROUSEL_ALLOWED === (carouselData?.length || 0) ||
+            checkDisableAddCarouselButton()
+          }
+        >
+          <CapIcon type="plus" />
+        </CapButton>
+      </>
+    );
+
+    return (
+      <CapRow className="rcs-carousel-section">
+        {renderCarouselDimensionSelection()}
+        <CapRow className="rcs-carousel-tab">
+          <CapTab
+            key={`rcs-carousel-tab-${carouselResetNonce}`}
+            defaultActiveKey="0"
+            activeKey={activeCarouselIndex}
+            tabBarExtraContent={operations}
+            onChange={(key) => {
+              setActiveCarouselIndex(`${key}`);
+              // reset focused var when switching cards (as per requirement)
+              setCarouselFocusedVarId('');
+            }}
+            panes={getCarouselTabPanes()}
+          />
+        </CapRow>
+      </CapRow>
+    );
+  };
 
   const mediaRadioOptions = [
     {
@@ -329,11 +1058,16 @@ export const Rcs = (props) => {
     },
     {
       value: RCS_MEDIA_TYPES.VIDEO,
-      label: formatMessage(messages.mediaVideo),
+      label: formatMessage(
+        templateType === contentType.carousel
+          ? messages.carouselMediaVideoOption
+          : messages.mediaVideo,
+      ),
     },
   ];
   const aiContentBotDisabled = isAiContentBotDisabled();
 
+
   const updateButtonChange = (data, index) => {
     if (data && data.text) {
       const forbiddenError = forbiddenCharactersValidation(data.text);
@@ -370,7 +1104,9 @@ export const Rcs = (props) => {
     if (isFullMode) return;
     if (loadingTags || !tags || tags.length === 0) return;
     const templateStr = type === TITLE_TEXT ? templateTitle : templateDesc;
-    const resolved = resolveTemplateWithMap(templateStr); // placeholders -> mapped value (or '')
+    const slotOffset =
+      type === TITLE_TEXT ? 0 : (templateTitle ? templateTitle.match(rcsVarRegex) || [] : []).length;
+    const resolved = resolveTemplateWithMap(templateStr, slotOffset); // placeholders -> mapped value (or '')
     if (!resolved) {
       if (type === TITLE_TEXT) setTemplateTitleError(false);
       if (type === MESSAGE_TEXT) setTemplateDescError(false);
@@ -397,10 +1133,16 @@ export const Rcs = (props) => {
         tagModule: getDefaultTags,
         isFullMode,
       }) || {};
-    const errorMsg =
-      (validationResponse?.isBraceError &&
-        formatMessage(globalMessages.unbalanacedCurlyBraces)) ||
-      false;
+      const unsupportedTagsLengthCheck =
+      validationResponse?.unsupportedTags?.length > 0;
+      const errorMsg =
+        (unsupportedTagsLengthCheck &&
+          formatMessage(globalMessages.unsupportedTagsValidationError, {
+            unsupportedTags: validationResponse.unsupportedTags,
+          })) ||
+        (validationResponse.isBraceError &&
+          formatMessage(globalMessages.unbalanacedCurlyBraces)) ||
+        false;
     if (type === TITLE_TEXT) setTemplateTitleError(errorMsg);
     if (type === MESSAGE_TEXT) setTemplateDescError(errorMsg);
   };
@@ -413,15 +1155,98 @@ export const Rcs = (props) => {
     validateResolvedTagsForType(MESSAGE_TEXT);
   }, [cardVarMapped, templateDesc, tags, injectedTags, loadingTags]);
 
+  useEffect(() => {
+    if (isFullMode || !isCarouselType) return;
+    if (loadingTags || !tags || tags.length === 0) return;
+    (carouselData || []).forEach((card, idx) => {
+      ['title', 'description'].forEach((field) => {
+        const templateStr = card?.[field] || '';
+        if (!templateStr) return;
+        const resolved = resolveTemplateWithMap(templateStr);
+        if (!resolved) {
+          updateCarouselErrors(idx, { [field]: false });
+          return;
+        }
+        let contentForValidation = resolved;
+        const placeholderTokens = templateStr.match(rcsVarRegex) || [];
+        placeholderTokens.forEach((t) => {
+          const escaped = t.replace(/[-\/\\^$*+?.()|[\]{}]/g, '\\$&');
+          contentForValidation = contentForValidation.replace(new RegExp(escaped, 'g'), '');
+        });
+        if (!contentForValidation.trim()) {
+          updateCarouselErrors(idx, { [field]: false });
+          return;
+        }
+        const validationResponse = validateTags({
+          content: contentForValidation,
+          tagsParam: tags,
+          injectedTagsParams: injectedTags,
+          location,
+          tagModule: getDefaultTags,
+          eventContextTags,
+          isFullMode,
+        }) || {};
+        const errorMsg =
+          (validationResponse?.unsupportedTags?.length > 0 &&
+            formatMessage(globalMessages.unsupportedTagsValidationError, {
+              unsupportedTags: validationResponse.unsupportedTags,
+            })) ||
+          (validationResponse.isBraceError &&
+            formatMessage(globalMessages.unbalanacedCurlyBraces)) ||
+          false;
+        updateCarouselErrors(idx, { [field]: errorMsg });
+      });
+    });
+  }, [cardVarMapped, carouselData, tags, injectedTags, loadingTags, isCarouselType]);
+
   const getVarNameFromToken = (token = '') => token.replace(/^\{\{|\}\}$/g, '');
 
-  const resolveTemplateWithMap = (str = '') => {
+  const splitTemplateVarStringRcs = (str) => splitTemplateVarString(str, rcsVarRegex);
+
+  /** Same `{{tag}}` in both title and description must not share one semantic map entry. */
+  const rcsSpanningSemanticVarNames = useMemo(
+    () => getRcsSemanticVarNamesSpanningTitleAndDesc(templateTitle, templateDesc, rcsVarRegex),
+    [templateTitle, templateDesc],
+  );
+
+  /** Global slot index (0-based, title vars then desc) for a VarSegmentMessageEditor `id` (`{{tok}}_segIdx`), or null if not found. */
+  const getGlobalSlotIndexForRcsFieldId = (varSegmentCompositeId, fieldTemplateStr, fieldType) => {
+    const titleVarTokenMatches = templateTitle?.match(rcsVarRegex) ?? [];
+    const offset = fieldType === TITLE_TEXT ? 0 : titleVarTokenMatches.length;
+    const templateSegments = splitTemplateVarStringRcs(fieldTemplateStr ?? '');
+    let varOrdinal = 0;
+    for (let segmentIndexInField = 0; segmentIndexInField < templateSegments.length; segmentIndexInField += 1) {
+      const segmentToken = templateSegments[segmentIndexInField];
+      if (rcsVarTestRegex.test(segmentToken)) {
+        if (`${segmentToken}_${segmentIndexInField}` === varSegmentCompositeId) {
+          return offset + varOrdinal;
+        }
+        varOrdinal += 1;
+      }
+    }
+    return null;
+  };
+
+  /**
+   * Master-branch resolve: uses numeric slot keys + semantic spanning detection for correct
+   * multi-field variable resolution.
+   */
+  const resolveTemplateWithMap = (str = '', slotOffset = 0) => {
     if (!str) return '';
-    const arr = splitTemplateVarString(str);
+    const arr = splitTemplateVarStringRcs(str);
+    let varOrdinal = 0;
     return arr.map((elem) => {
       if (rcsVarTestRegex.test(elem)) {
         const key = getVarNameFromToken(elem);
-        const v = cardVarMapped?.[key];
+        const globalSlot = slotOffset + varOrdinal;
+        varOrdinal += 1;
+        const v = resolveCardVarMappedSlotValue(
+          cardVarMapped,
+          key,
+          globalSlot,
+          isEditLike,
+          rcsSpanningSemanticVarNames.has(key),
+        );
         if (isNil(v) || String(v)?.trim?.() === '') return elem;
         return String(v);
       }
@@ -429,39 +1254,128 @@ export const Rcs = (props) => {
     }).join('');
   };
 
+  const buildCarouselCardsForPreview = (cards = []) => (cards || []).map((card = {}) => {
+    const videoThumb = card.thumbnailSrc || card.videoAsset?.videoThumbnail || '';
+    const videoSrc = card.videoAsset?.videoSrc || '';
+    const resolvedTitle = !isFullMode ? resolveTemplateWithMap(card.title || '') : (card.title || '');
+    const resolvedDesc = !isFullMode ? resolveTemplateWithMap(card.description || '') : (card.description || '');
+    return {
+      mediaType: (card.mediaType || '').toLowerCase(),
+      imageSrc: card.imageSrc || '',
+      videoSrc,
+      videoPreviewImg: videoThumb,
+      title: resolvedTitle,
+      bodyText: resolvedDesc,
+      suggestions: card.suggestions || [],
+    };
+  });
 
-  useEffect(() => {
-    if (isFullMode || isEditFlow) return;
-    const tokens = [
-      ...(templateTitle ? (templateTitle.match(rcsVarRegex) || []) : []),
-      ...(templateDesc ? (templateDesc.match(rcsVarRegex) || []) : []),
-    ];
-    if (!tokens.length) return;
-    setCardVarMapped((prev) => {
-      const next = { ...(prev || {}) };
-      let changed = false;
-      tokens.forEach((t) => {
-        const name = getVarNameFromToken(t);
-        if (name && !Object.prototype.hasOwnProperty.call(next, name)) {
-          next[name] = '';
-          changed = true;
-        }
-      });
-      return changed ? next : prev;
-    });
-  }, [isFullMode, templateTitle, templateDesc]);
+  /**
+   * Content for TestAndPreviewSlidebox — apply cardVarMapped whenever the slot editor is shown
+   * (VarSegmentMessageEditor: isEditFlow || !isFullMode). Full-mode create without edit uses plain
+   * TextArea only — no mapping. Full-mode + edit uses slots; !isFullMode alone is not enough.
+   */
+  const getTemplateContent = useCallback(() => {
+    if (templateType === contentType.carousel) {
+      const carouselDimKey = getCarouselDimensionKey();
+      const carouselImgDims =
+        RCS_CAROUSEL_IMAGE_DIMENSIONS[carouselDimKey] || RCS_CAROUSEL_IMAGE_DIMENSIONS.MEDIUM_MEDIUM;
+      const carouselVidDims =
+        RCS_CAROUSEL_VIDEO_THUMBNAIL_DIMENSIONS[carouselDimKey]
+        || RCS_CAROUSEL_VIDEO_THUMBNAIL_DIMENSIONS.MEDIUM_MEDIUM;
+      return {
+        carouselData: buildCarouselCardsForPreview(carouselData),
+        carouselPreviewDimensions: {
+          imageWidth: carouselImgDims.width,
+          imageHeight: carouselImgDims.height,
+          videoThumbWidth: carouselVidDims.width,
+          videoThumbHeight: carouselVidDims.height,
+        },
+      };
+    }
+    const isMediaTypeImage = templateMediaType === RCS_MEDIA_TYPES.IMAGE;
+    const isMediaTypeVideo = templateMediaType === RCS_MEDIA_TYPES.VIDEO;
+    const isMediaTypeText = templateMediaType === RCS_MEDIA_TYPES.NONE;
+
+    const isSlotMappingMode = isEditFlow || !isFullMode;
+    const titleVarCountForResolve = isMediaTypeText
+      ? 0
+      : ((templateTitle ? (templateTitle.match(rcsVarRegex) || []) : []).length);
+    const resolvedTitle = isMediaTypeText
+      ? ''
+      : (isSlotMappingMode ? resolveTemplateWithMap(templateTitle, 0) : templateTitle);
+    const resolvedDesc = isSlotMappingMode
+      ? resolveTemplateWithMap(templateDesc, titleVarCountForResolve)
+      : templateDesc;
+
+    const mediaPreview = {};
+    if (isMediaTypeImage && rcsImageSrc) {
+      mediaPreview.rcsImageSrc = rcsImageSrc;
+    }
+    if (isMediaTypeVideo && !isMediaTypeText) {
+      if (rcsThumbnailSrc) {
+        mediaPreview.rcsVideoSrc = rcsThumbnailSrc;
+      } else if (rcsVideoSrc?.videoSrc) {
+        mediaPreview.rcsVideoSrc = rcsVideoSrc.videoSrc;
+      }
+      if (rcsThumbnailSrc) {
+        mediaPreview.rcsThumbnailSrc = rcsThumbnailSrc;
+      }
+    }
 
+    const contentObj = {
+      templateHeader: resolvedTitle,
+      templateMessage: resolvedDesc,
+      ...mediaPreview,
+      ...(suggestions.length > 0 && {
+        suggestions: suggestions,
+      }),
+    };
+
+    return contentObj;
+  }, [
+    templateMediaType,
+    templateTitle,
+    templateDesc,
+    rcsImageSrc,
+    rcsVideoSrc,
+    rcsThumbnailSrc,
+    suggestions,
+    selectedDimension,
+    isFullMode,
+    isEditFlow,
+    cardVarMapped,
+    rcsSpanningSemanticVarNames,
+    carouselData,
+    selectedCarouselHeight,
+    selectedCarouselWidth,
+  ]);
+
+  const testAndPreviewContent = useMemo(() => getTemplateContent(), [getTemplateContent]);
 
-  const RcsLabel = styled.div`
-    display: flex;
-    margin-top: 20px;
-  `;
   const paramObj = params || {};
   useEffect(() => {
   const { id } = paramObj;
   if (id && isFullMode) {
     setSpin(true);
     actions.getTemplateDetails(id, setSpin);
+  } else if (!id && isFullMode) {
+    // Create New: clear standalone media and ALL possible carousel card Redux slots.
+    // Redux persists across mounts so we must clear unconditionally (carouselData may be [] on fresh mount).
+    updateRcsImageSrc('');
+    setRcsVideoSrc({});
+    setRcsThumbnailSrc('');
+    setAssetList({});
+    setEditFlow(false);
+    actions.clearRcsMediaAsset(0);
+    actions.clearRcsMediaAsset(1);
+    for (let cardIdx = 0; cardIdx < MAX_RCS_CAROUSEL_ALLOWED; cardIdx += 1) {
+      actions.clearRcsMediaAsset(getCarouselImageAssetIndex(cardIdx));
+      actions.clearRcsMediaAsset(getCarouselVideoAssetIndex(cardIdx));
+      actions.clearRcsMediaAsset(getCarouselThumbnailAssetIndex(cardIdx));
+    }
+    setCarouselData([]);
+    setCarouselErrors([]);
   }
   return () => {
     actions.clearEditResponse();
@@ -469,67 +1383,79 @@ export const Rcs = (props) => {
   }, [paramObj.id]);
 
   useEffect(() => {
-      if (!(isEditFlow || !isFullMode)) return;
+    if (!(isEditFlow || !isFullMode)) return;
 
-      const initField = (targetString, currentVarMap, setVarMap, setUpdated) => {
-        const arr = splitTemplateVarString(targetString);
-        if (!arr?.length) {
-          setVarMap({});
-          setUpdated([]);
-          return;
+    const titleTokenCount = (templateTitle ? (templateTitle.match(rcsVarRegex) || []) : []).length;
+
+    const initField = (targetString, setVarMap, slotOffset) => {
+      const arr = splitTemplateVarStringRcs(targetString);
+      if (!arr?.length) {
+        setVarMap({});
+        return;
+      }
+      const nextVarMap = {};
+      let varOrdinal = 0;
+      arr.forEach((elem, idx) => {
+        // Mustache tokens: {{1}}, {{user_name}}, {{tag.FORMAT_1}}, etc.
+        if (rcsVarTestRegex.test(elem)) {
+          const id = `${elem}_${idx}`;
+          const varName = getVarNameFromToken(elem);
+          const globalSlot = slotOffset + varOrdinal;
+          varOrdinal += 1;
+          const mappedValue = resolveCardVarMappedSlotValue(
+            cardVarMapped,
+            varName,
+            globalSlot,
+            isEditLike,
+            rcsSpanningSemanticVarNames.has(varName),
+          );
+          nextVarMap[id] = mappedValue;
         }
-        const nextVarMap = {};
-        const nextUpdated = [...arr];
-        arr.forEach((elem, idx) => {
-          // RCS placeholders are alphanumeric/underscore (e.g. {{user_name}}), not numeric-only
-          if (rcsVarTestRegex.test(elem)) {
-            const id = `${elem}_${idx}`;
-            const varName = getVarNameFromToken(elem);
-            const mappedValue = (cardVarMapped?.[varName] ?? '').toString();
-            nextVarMap[id] = mappedValue;
-            if (mappedValue !== '') {
-              nextUpdated[idx] = mappedValue;
-            } else {
-              nextUpdated[idx] = elem;
-            }
-          }
-        });
-        setVarMap(nextVarMap);
-        setUpdated(nextUpdated);
-      };
+      });
+      setVarMap(nextVarMap);
+    };
 
-      initField(templateTitle, titleVarMappedData, setTitleVarMappedData, setUpdatedTitleData);
-      initField(templateDesc, descVarMappedData, setDescVarMappedData, setUpdatedDescData);
-    }, [templateTitle, templateDesc, cardVarMapped, isEditFlow, isFullMode]);
-    
-    useEffect(() => {
-      if(!isEditFlow && isFullMode){
+    initField(templateTitle, setTitleVarMappedData, 0);
+    initField(templateDesc, setDescVarMappedData, titleTokenCount);
+  }, [templateTitle, templateDesc, cardVarMapped, isEditFlow, isFullMode, rcsSpanningSemanticVarNames]);
+
+  useEffect(() => {
+    if (!isEditFlow && isFullMode) {
       setRcsVideoSrc({});
       updateRcsImageSrc('');
-      setUpdateRcsImageSrc('');
-      updateRcsThumbnailSrc('');
+      setRcsThumbnailSrc('');
       setAssetList({});
-      }
-     }, [templateMediaType]);
+    }
+  }, [templateMediaType]);
   
-    const templateStatusHelper = (details) => {
-      const status = get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].Status', '');
-      switch (status) {
-        case RCS_STATUSES.approved:
+    /** Status on first card — same merged card as title/description/cardVarMapped (library may only set rcsContent at root). */
+    const templateStatusHelper = (cardContentFirst) => {
+      const raw =
+        cardContentFirst?.Status
+        ?? cardContentFirst?.status
+        ?? cardContentFirst?.approvalStatus
+        ?? '';
+      const status = typeof raw === 'string' ? raw.trim() : String(raw);
+      const n = status.toLowerCase();
+      switch (n) {
+        case 'approved':
           setTemplateStatus(RCS_STATUSES.approved);
           break;
-        case RCS_STATUSES.pending:
+        case 'pending':
           setTemplateStatus(RCS_STATUSES.pending);
           break;
-        case RCS_STATUSES.awaitingApproval:
+        case 'awaitingapproval':
           setTemplateStatus(RCS_STATUSES.awaitingApproval);
           break;
-        case RCS_STATUSES.unavailable:
+        case 'unavailable':
           setTemplateStatus(RCS_STATUSES.unavailable);
           break;
-        case RCS_STATUSES.rejected:
+        case 'rejected':
           setTemplateStatus(RCS_STATUSES.rejected);
           break;
+        case 'created':
+          setTemplateStatus(RCS_STATUSES.created);
+          break;
         default:
           setTemplateStatus(status);
           break;
@@ -583,48 +1509,287 @@ export const Rcs = (props) => {
   };
   
   useEffect(() => {
-    const details = isFullMode ? rcsData?.templateDetails : templateData;
+    const details = rcsHydrationDetails;
     if (details && Object.keys(details).length > 0) {
-      if (!isFullMode) {
-        const tempCardVarMapped = get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].cardVarMapped', {});
-        setCardVarMapped(tempCardVarMapped);
+      // Library/campaign: match SMS fallback — read from versions… and from top-level rcsContent (getCreativesData / parent shape).
+      const cardFromVersions = get(
+        details,
+        'versions.base.content.RCS.rcsContent.cardContent[0]',
+      );
+      const rcsContent = get(details, 'versions.base.content.RCS.rcsContent', {});
+      const cardType = (rcsContent?.cardType || '').toString().toLowerCase();
+      
+      setEditFlow(true);
+      setTemplateName(details?.name || details?.creativeName || '');
+   
+      const cardFromTop = get(details, 'rcsContent.cardContent[0]');
+      const card0 = { ...(cardFromTop || {}), ...(cardFromVersions || {}) };
+      const cardVarMappedFromCardContent =
+        card0?.cardVarMapped != null && typeof card0.cardVarMapped === 'object'
+          ? card0.cardVarMapped
+          : {};
+      const cardVarMappedFromRootMirror =
+        details?.rcsCardVarMapped != null && typeof details.rcsCardVarMapped === 'object'
+          ? details.rcsCardVarMapped
+          : {};
+      // Root mirror from getCreativesData / getFormData — campaigns often preserve flat fields when
+      // nested versions.cardContent[0].cardVarMapped is dropped on reload.
+      const mergedCardVarMappedFromPayload = {
+        ...cardVarMappedFromRootMirror,
+        ...cardVarMappedFromCardContent,
+      };
+      const loadedTitleForMap = card0?.title != null ? String(card0.title) : '';
+      const loadedDescForMap = card0?.description != null ? String(card0.description) : '';
+      const hydratedCardVarPayloadSignature = `${loadedTitleForMap}\u0000${loadedDescForMap}\u0000${JSON.stringify(
+        Object.keys(mergedCardVarMappedFromPayload)
+          .sort()
+          .reduce((accumulator, mapKey) => {
+            accumulator[mapKey] = mergedCardVarMappedFromPayload[mapKey];
+            return accumulator;
+          }, {}),
+      )}`;
+      if (lastHydratedRcsCardVarSignatureRef.current !== hydratedCardVarPayloadSignature) {
+        lastHydratedRcsCardVarSignatureRef.current = hydratedCardVarPayloadSignature;
+        setRcsVarSegmentEditorRemountKey((previousKey) => previousKey + 1);
+      }
+      const tokenListForMap = [
+        ...(loadedTitleForMap ? loadedTitleForMap.match(rcsVarRegex) ?? [] : []),
+        ...(loadedDescForMap ? loadedDescForMap.match(rcsVarRegex) ?? [] : []),
+      ];
+      const orderedTagNamesForMap = tokenListForMap.map((token) => getVarNameFromToken(token)).filter(Boolean);
+      // Full-mode library/API payloads need normalize for legacy slot shapes. Campaign round-trip from
+      // getFormData already stores TagList values as {{TagName}}; normalize can strip or remap them.
+      const cardVarMappedBeforeCoalesce = isFullMode
+        ? normalizeCardVarMapped(mergedCardVarMappedFromPayload, orderedTagNamesForMap)
+        : { ...mergedCardVarMappedFromPayload };
+      const cardVarMappedAfterCoalesce = coalesceCardVarMappedToTemplate(
+        cardVarMappedBeforeCoalesce,
+        loadedTitleForMap,
+        loadedDescForMap,
+        rcsVarRegex,
+      );
+      const cardVarMappedAfterNumericSlotSync = !isFullMode
+        ? syncCardVarMappedSemanticsFromSlots(
+          cardVarMappedAfterCoalesce,
+          loadedTitleForMap,
+          loadedDescForMap,
+          rcsVarRegex,
+        )
+        : cardVarMappedAfterCoalesce;
+      const hydratedCardVarMappedResult = { ...cardVarMappedAfterNumericSlotSync };
+      // Pre-populate variable/tag mappings while opening an existing template in edit flows
+      setCardVarMapped((previousVarMapState) => {
+        const previousVarMap = previousVarMapState ?? {};
+        if (previousVarMap === hydratedCardVarMappedResult) return previousVarMapState;
+        const previousVarMapKeys = Object.keys(previousVarMap);
+        const nextVarMapKeys = Object.keys(hydratedCardVarMappedResult);
+        if (previousVarMapKeys.length === nextVarMapKeys.length) {
+          const allSlotValuesMatchPrevious = previousVarMapKeys.every(
+            (key) => previousVarMap[key] === hydratedCardVarMappedResult[key],
+          );
+          if (allSlotValuesMatchPrevious) return previousVarMapState;
+        }
+        return hydratedCardVarMappedResult;
+      });
+
+      if (cardType === contentType.carousel) {
+        
+        setTemplateType(contentType.carousel);
+        setTemplateMediaType(RCS_MEDIA_TYPES.NONE);
+        const cardSettings = rcsContent?.cardSettings || {};
+        const cardWidth = cardSettings?.cardWidth || SMALL;
+        setSelectedCarouselWidth(cardWidth);
+
+        const cards = Array.isArray(rcsContent?.cardContent) ? rcsContent.cardContent : [];
+        const firstHeight = cards?.[0]?.media?.height || MEDIUM;
+        setSelectedCarouselHeight(firstHeight);
+        setSelectedCarousel(`${firstHeight}_${cardWidth}`);
+        setActiveCarouselIndex('0');
+
+        const hydratedCards = cards.map((c = {}, idx) => {
+          const mediaType = c.mediaType;
+          const media = c.media || {};
+          const mediaUrl = media.mediaUrl || '';
+          const thumbUrl = media.thumbnailUrl || '';
+          const rawSuggestions = Array.isArray(c.suggestions) ? c.suggestions : [];
+          const suggestions = idx === 0 && rawSuggestions.length === 0
+            ? cloneDeep(RCS_CAROUSEL_FIRST_CARD_DEFAULT_SUGGESTIONS)
+            : rawSuggestions;
+          return {
+            title: c.title || '',
+            description: c.description || '',
+            mediaType,
+            imageSrc: mediaType === RCS_MEDIA_TYPES.IMAGE ? mediaUrl : '',
+            videoAsset: mediaType === RCS_MEDIA_TYPES.VIDEO ? {
+              videoSrc: mediaUrl,
+              previewUrl: thumbUrl,
+              videoThumbnail: thumbUrl,
+              videoName: c?.media?.videoName || '',
+            } : {},
+            thumbnailSrc: mediaType === RCS_MEDIA_TYPES.VIDEO ? thumbUrl : '',
+            suggestions,
+          };
+        });
+        setCarouselData(
+          hydratedCards.length > 0
+            ? ensureFirstCardDefaultPhoneSuggestions(hydratedCards)
+            : [cloneDeep(RCS_CAROUSEL_INITIAL_FIRST_CARD)],
+        );
+        setCarouselErrors(new Array(hydratedCards.length > 0 ? hydratedCards.length : 1).fill({}));
+
+        // Status bar uses first card's Status, keep existing behavior.
+       if (isHostInfoBip) {
+          setTemplateStatus('');
+        } else {
+          const firstCard = cards?.[0] || {};
+          const cardForCarouselStatus = {
+            ...firstCard,
+            Status:
+              firstCard.Status
+              ?? firstCard.status
+              ?? firstCard.approvalStatus
+              ?? get(details, 'templateStatus')
+              ?? get(details, 'approvalStatus')
+              ?? get(details, 'creativeStatus')
+              ?? get(details, 'versions.base.content.RCS.templateApprovalStatus')
+              ?? '',
+          };
+          templateStatusHelper(cardForCarouselStatus);
+        }
+        return;
       }
-      const mediaType = get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].mediaType', '');
-      if (mediaType === RCS_MEDIA_TYPES.NONE) {
+
+      const mediaType =
+        card0.mediaType
+        || get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].mediaType', '');
+      if (cardType !== contentType.carousel && mediaType === RCS_MEDIA_TYPES.NONE) {
         setTemplateType(contentType.text_message);
-      } else {
+      } else if (cardType !== contentType.carousel && mediaType !== RCS_MEDIA_TYPES.NONE) {
         setTemplateType(contentType.rich_card);
       }
-      setEditFlow(true);
-      setTemplateName(details.name || '');
-      const loadedTitle = get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].title', '');
-      const loadedDesc = get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].description', '');
-      const loadedMap = get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].cardVarMapped', {});
-      const normalizedTitle = (!isFullMode && !isEmpty(loadedMap)) ? getUnmappedDesc(loadedTitle, loadedMap) : loadedTitle;
-      const normalizedDesc = (!isFullMode && !isEmpty(loadedMap)) ? getUnmappedDesc(loadedDesc, loadedMap) : loadedDesc;
+     
+      const loadedTitle = loadedTitleForMap;
+      const loadedDesc = loadedDescForMap;
+      const { normalizedTitle, normalizedDesc } = normalizeLibraryLoadedTitleDesc({
+        loadedTitle,
+        loadedDesc,
+        isFullMode,
+        cardVarMappedAfterHydration: hydratedCardVarMappedResult,
+        rcsVarRegex,
+      });
       setTemplateTitle(normalizedTitle);
       setTemplateDesc(normalizedDesc);
-      setSuggestions(get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].suggestions', []));
-      templateStatusHelper(details);
-      const mediaData = get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].media', '');
-      const cardSettings = get(details, 'versions.base.content.RCS.rcsContent.cardSettings', '');
+      setSuggestions(
+        Array.isArray(card0.suggestions)
+          ? card0.suggestions
+          : get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].suggestions', []),
+      );
+      const cardForStatus = {
+        ...card0,
+        Status:
+          card0.Status
+          ?? card0.status
+          ?? card0.approvalStatus
+          ?? get(details, 'templateStatus')
+          ?? get(details, 'approvalStatus')
+          ?? get(details, 'creativeStatus')
+          ?? get(details, 'versions.base.content.RCS.templateApprovalStatus')
+          ?? '',
+      };
+      if (isHostInfoBip) {
+        setTemplateStatus('');
+      } else {
+        templateStatusHelper(cardForStatus);
+      }
+      const mediaData =
+        card0.media != null && card0.media !== ''
+          ? card0.media
+          : get(details, 'versions.base.content.RCS.rcsContent.cardContent[0].media', '');
+      const cardSettings =
+        get(details, 'versions.base.content.RCS.rcsContent.cardSettings', '')
+        || get(details, 'rcsContent.cardSettings', '');
       setMediaData(mediaData, mediaType, cardSettings);
       if (details?.edit) {
         const rcsAccountId = get(details, 'versions.base.content.RCS.rcsContent.accountId', '');
         setRcsAccount(rcsAccountId);
       }
+
+      const smsFallbackContent = mergeRcsSmsFallBackContentFromDetails(details);
+      const base = get(smsFallbackContent, 'versions.base', {});
+      const updatedEditor = base['updated-sms-editor'] ?? base['sms-editor'];
+      const smsEditor = base['sms-editor'];
+      const fromNested = Array.isArray(updatedEditor)
+        ? updatedEditor.join('')
+        : (typeof updatedEditor === 'string' ? updatedEditor : (smsEditor || ''));
+      const fallbackMessage = smsFallbackContent.smsContent
+        || smsFallbackContent.smsTemplateContent
+        || smsFallbackContent.message
+        || fromNested
+        || '';
+      const varMappedFromPayload = smsFallbackContent[RCS_SMS_FALLBACK_VAR_MAPPED_PROP] || {};
+      const hasVarMapped = Object.keys(varMappedFromPayload).length > 0;
+      const hasFallbackPayload =
+        smsFallbackContent
+        && Object.keys(smsFallbackContent).length > 0
+        && (
+          !!smsFallbackContent.smsTemplateName
+          || !!fallbackMessage
+          || hasVarMapped
+        );
+      if (hasFallbackPayload) {
+        if (!fallbackMessage && !hasVarMapped && process.env.NODE_ENV !== 'production') {
+          console.warn('[RCS SMS Fallback] No message text found in API response. Inspect shape:', smsFallbackContent);
+        }
+        const unicodeFromApi =
+          typeof smsFallbackContent.unicodeValidity === 'boolean'
+            ? smsFallbackContent.unicodeValidity
+            : (typeof base['unicode-validity'] === 'boolean' ? base['unicode-validity'] : true);
+        const registeredSenderIdsFromApi =
+          extractRegisteredSenderIdsFromSmsFallbackRecord(smsFallbackContent);
+        const nextSmsState = {
+          templateName: smsFallbackContent.smsTemplateName || '',
+          content: fallbackMessage,
+          templateContent: fallbackMessage,
+          unicodeValidity: unicodeFromApi,
+          ...(hasVarMapped && { rcsSmsFallbackVarMapped: varMappedFromPayload }),
+          ...(Array.isArray(registeredSenderIdsFromApi) && registeredSenderIdsFromApi.length > 0
+            ? { registeredSenderIds: registeredSenderIdsFromApi }
+            : {}),
+        };
+        const hydrationKey = JSON.stringify({
+          creativeKey: details._id || details.name || details.creativeName || '',
+          templateName: nextSmsState.templateName,
+          content: nextSmsState.content,
+          unicodeValidity: nextSmsState.unicodeValidity,
+          varMapped: nextSmsState.rcsSmsFallbackVarMapped || {},
+          senderIds:
+            Array.isArray(registeredSenderIdsFromApi)
+              ? registeredSenderIdsFromApi.join('\u001f')
+              : '',
+        });
+        if (
+          isFullMode
+          || lastSmsFallbackHydrationKeyRef.current !== hydrationKey
+        ) {
+          lastSmsFallbackHydrationKeyRef.current = hydrationKey;
+          setSmsFallbackData(nextSmsState);
+        }
+      } else if (isFullMode || lastSmsFallbackHydrationKeyRef.current !== '__EMPTY__') {
+        lastSmsFallbackHydrationKeyRef.current = '__EMPTY__';
+        setSmsFallbackData(null);
+      }
     }
-  }, [rcsData, templateData, isFullMode, isEditFlow]);
-  
+  }, [rcsHydrationDetails, isFullMode, isHostInfoBip]);
 
   useEffect(() => {
     if (templateType === contentType.text_message) {
       setTemplateMediaType(RCS_MEDIA_TYPES.NONE);
-      setTemplateTitle('');
-      setTemplateTitleError('');
+      // Full-mode create only: switching to plain text clears draft title/media. Never clear when
+      // hydrating library/edit (would wipe templateData after load) — regression seen after SMS fallback work.
       if (!isEditFlow && isFullMode) {
+        setTemplateTitle('');
+        setTemplateTitleError('');
         setUpdateRcsImageSrc('');
-        setUpdateRcsVideoSrc({});
         setRcsVideoSrc({});
         setSelectedDimension(RCS_IMAGE_DIMENSIONS.MEDIUM_HEIGHT.type);
       }
@@ -651,7 +1816,8 @@ export const Rcs = (props) => {
     if (!showDltContainer) {
       const { type, module } = location.query || {};
       const isEmbedded = type === EMBEDDED;
-      const context = isEmbedded ? module : DEFAULT;
+      // Match TagList initial fetch (getTagsforContext('Outbound') → context "outbound") so we do not request a different context than the two TagList headers.
+      const context = isEmbedded ? module : 'outbound';
       const embedded = isEmbedded ? type : FULL;
       const query = {
         layout: SMS,
@@ -662,9 +1828,9 @@ export const Rcs = (props) => {
       if (getDefaultTags) {
         query.context = getDefaultTags;
       }
-      globalActions.fetchSchemaForEntity(query);
+      fetchTagSchemaIfNewQuery(query);
     }
-  }, [showDltContainer]);
+  }, [showDltContainer, fetchTagSchemaIfNewQuery]);
 
   useEffect(() => {
     let tag = get(metaEntities, `tags.standard`, []);
@@ -687,16 +1853,114 @@ export const Rcs = (props) => {
       context,
       embedded,
     };
+    if (getDefaultTags) {
+      query.context = getDefaultTags;
+    }
+    fetchTagSchemaIfNewQuery(query);
     globalActions.fetchSchemaForEntity(query);
   };
 
-  const onTagSelect = (data, areaId) => {
-    if (!areaId) return;
-    const sep = areaId.lastIndexOf('_');
+  const replaceNumericPlaceholderWithTagInTemplate = (templateStr, numericVarName, tagName) => {
+    if (!templateStr || !numericVarName || !tagName) return templateStr;
+    const re = buildRcsNumericMustachePlaceholderRegex(numericVarName);
+    return templateStr.replace(re, `{{${tagName}}}`);
+  };
+
+  const onTagSelect = (selectedTagNameFromPicker, varSegmentCompositeDomId, tagAreaField) => {
+    if (!varSegmentCompositeDomId) return;
+    const underscoreIndexInCompositeId = varSegmentCompositeDomId.lastIndexOf('_');
+    if (underscoreIndexInCompositeId === -1) return;
+    const segmentIndexSuffix = varSegmentCompositeDomId.slice(underscoreIndexInCompositeId + 1);
+    if (segmentIndexSuffix === '' || isNaN(Number(segmentIndexSuffix))) return;
+    const mustacheTokenFromCompositeId = varSegmentCompositeDomId.slice(0, underscoreIndexInCompositeId);
+    const semanticOrNumericVarName = getVarNameFromToken(mustacheTokenFromCompositeId);
+    if (!semanticOrNumericVarName) return;
+    const isNumericPlaceholderSlot = RCS_NUMERIC_VAR_NAME_REGEX.test(String(semanticOrNumericVarName));
+    const templateStringForField =
+      tagAreaField === RCS_TAG_AREA_FIELD_TITLE ? templateTitle : templateDesc;
+    const titleOrMessageFieldType =
+      tagAreaField === RCS_TAG_AREA_FIELD_TITLE ? TITLE_TEXT : MESSAGE_TEXT;
+    const globalVarSlotIndexZeroBased = getGlobalSlotIndexForRcsFieldId(
+      varSegmentCompositeDomId,
+      templateStringForField,
+      titleOrMessageFieldType,
+    );
+    const cardVarMappedNumericSlotKey =
+      globalVarSlotIndexZeroBased !== null && globalVarSlotIndexZeroBased !== undefined
+        ? String(globalVarSlotIndexZeroBased + 1)
+        : null;
+
+    setCardVarMapped((previousCardVarMapped) => {
+      const updatedCardVarMapped = { ...(previousCardVarMapped || {}) };
+      if (isNumericPlaceholderSlot) {
+        const existingValueBeforeAppend = (
+          previousCardVarMapped?.[semanticOrNumericVarName] ?? ''
+        ).toString();
+        const mappedValueAfterAppendingTag = `${existingValueBeforeAppend}{{${selectedTagNameFromPicker}}}`;
+        delete updatedCardVarMapped[semanticOrNumericVarName];
+        updatedCardVarMapped[selectedTagNameFromPicker] = mappedValueAfterAppendingTag;
+      } else {
+        // Same semantic token (e.g. {{adv}}) in title and body must not share one map key for
+        // "existing value" — that appends the new tag onto the other field. Match handleRcsVarChange:
+        // read/write the global numeric slot only and drop the shared semantic key.
+        const existingValueBeforeAppend = cardVarMappedNumericSlotKey
+          ? String(previousCardVarMapped?.[cardVarMappedNumericSlotKey] ?? '')
+          : String(previousCardVarMapped?.[semanticOrNumericVarName] ?? '');
+        const mappedValueAfterAppendingTag = `${existingValueBeforeAppend}{{${selectedTagNameFromPicker}}}`;
+        delete updatedCardVarMapped[semanticOrNumericVarName];
+        if (cardVarMappedNumericSlotKey) {
+          updatedCardVarMapped[cardVarMappedNumericSlotKey] = mappedValueAfterAppendingTag;
+        } else {
+          updatedCardVarMapped[semanticOrNumericVarName] = mappedValueAfterAppendingTag;
+        }
+      }
+      return updatedCardVarMapped;
+    });
+
+    if (
+      isNumericPlaceholderSlot
+      && (tagAreaField === RCS_TAG_AREA_FIELD_TITLE || tagAreaField === RCS_TAG_AREA_FIELD_DESC)
+    ) {
+      if (tagAreaField === RCS_TAG_AREA_FIELD_TITLE) {
+        setTemplateTitle((previousTitle) => {
+          const titleAfterReplacingNumericPlaceholder = replaceNumericPlaceholderWithTagInTemplate(
+            previousTitle || '',
+            semanticOrNumericVarName,
+            selectedTagNameFromPicker,
+          );
+          if (titleAfterReplacingNumericPlaceholder === previousTitle) return previousTitle;
+          setTemplateTitleError(variableErrorHandling(titleAfterReplacingNumericPlaceholder));
+          // Remount segment editor: tag insert replaces {{n}} with e.g. {{tag.FORMAT_1}} — slot ids change; avoids stale UI vs manual typing in full-mode TextArea
+          setRcsVarSegmentEditorRemountKey((k) => k + 1);
+          return titleAfterReplacingNumericPlaceholder;
+        });
+      } else {
+        setTemplateDesc((previousDescription) => {
+          const descriptionAfterReplacingNumericPlaceholder = replaceNumericPlaceholderWithTagInTemplate(
+            previousDescription || '',
+            semanticOrNumericVarName,
+            selectedTagNameFromPicker,
+          );
+          if (descriptionAfterReplacingNumericPlaceholder === previousDescription) {
+            return previousDescription;
+          }
+          setTemplateDescError(variableErrorHandling(descriptionAfterReplacingNumericPlaceholder));
+          setRcsVarSegmentEditorRemountKey((k) => k + 1);
+          return descriptionAfterReplacingNumericPlaceholder;
+        });
+      }
+    }
+  };
+
+  const onTitleTagSelect = (tagName) => onTagSelect(tagName, titleTextAreaId, RCS_TAG_AREA_FIELD_TITLE);
+
+  const onDescTagSelect = (tagName) => onTagSelect(tagName, descTextAreaId, RCS_TAG_AREA_FIELD_DESC);
+
+  const onCarouselTagSelect = (data) => {
+    if (!carouselFocusedVarId) return;
+    const sep = carouselFocusedVarId.lastIndexOf('_');
     if (sep === -1) return;
-    const numId = Number(areaId.slice(sep + 1));
-    if (isNaN(numId)) return;
-    const token = areaId.slice(0, sep);
+    const token = carouselFocusedVarId.slice(0, sep);
     const variableName = getVarNameFromToken(token);
     if (!variableName) return;
     setCardVarMapped((prev) => {
@@ -709,15 +1973,11 @@ export const Rcs = (props) => {
     });
   };
 
-  const onTitleTagSelect = (data) => onTagSelect(data, titleTextAreaId);
-
-  const onDescTagSelect = (data) => onTagSelect(data, descTextAreaId);
-
   const onTagSelectFallback = (data) => {
     const tempMsg = `${fallbackMessage}{{${data}}}`;
     const error = fallbackMessageErrorHandler(tempMsg);
-    setFallbackMessage(tempMsg);
-    setFallbackMessageError(error);
+    // setFallbackMessage(tempMsg);
+    // setFallbackMessageError(error);
   };
 
 
@@ -732,15 +1992,14 @@ export const Rcs = (props) => {
   };
   // tag Code end
 
-  const renderLabel = (value, showLabel, desc) => {
-    const isTemplateApproved = (templateStatus === RCS_STATUSES.approved);
+  const renderLabel = (value, desc) => {
     return (
       <>
-        <RcsLabel>
+        <div className="rcs-form-section-heading">
           <CapHeading type="h4">{formatMessage(messages[value])}</CapHeading>
-        </RcsLabel>
+        </div>
         {desc && (
-          <CapLabel type="label3" style={{ marginBottom: '17px' }}>
+          <CapLabel type="label3" className="rcs-form-field-caption">
             {formatMessage(messages[desc])}
           </CapLabel>
         )}
@@ -757,15 +2016,14 @@ export const Rcs = (props) => {
       value: contentType.rich_card,
       label: formatMessage(messages.richCard),
     },
-    {
-      value: contentType.carousel,
-      label: (
-        <CapTooltip title={formatMessage(messages.disabledCarouselTooltip)}>
-          {formatMessage(messages.carousel)}
-        </CapTooltip>
-      ),
-      disabled: true,
-    },
+    ...(!isHostInfoBip
+      ? [
+          {
+            value: contentType.carousel,
+            label: formatMessage(messages.carousel),
+          },
+        ]
+      : []),
   ];
 
   const onTemplateNameChange = ({ target: { value } }) => {
@@ -776,6 +2034,10 @@ export const Rcs = (props) => {
 
   const onTemplateTypeChange = ({ target: { value } }) => {
     setTemplateType(value);
+    // Carousel has per-card media; keep template-level media type neutral.
+    if (value === contentType.carousel) {
+      setTemplateMediaType(RCS_MEDIA_TYPES.NONE);
+    }
   };
 
 
@@ -796,8 +2058,39 @@ export const Rcs = (props) => {
   const onTemplateMediaTypeChange = ({ target: { value } }) => {
     setTemplateMediaType(value);
   };
-
-
+  const renderedRCSEditMessage = (descArray, type) => {
+    const renderArray = [];
+    if (descArray?.length) {
+      descArray.forEach((elem, index) => {
+        if (rcsVarTestRegex.test(elem)) {
+          // Variable input
+          renderArray.push(
+            <TextArea
+              id={`${elem}_${index}`}
+              key={`${elem}_${index}`}
+              placeholder={`enter the value for ${elem}`}
+              autosize={{ minRows: 1, maxRows: 3 }}
+              onChange={e => textAreaValueChange(e, type)}
+              value={textAreaValue(index, type)}
+              onFocus={(e) => setTextAreaId(e, type)}
+            />
+          );
+        } else if (elem) {
+          // Static text
+          renderArray.push(
+            <TextArea
+              key={`static_${index}`}
+              value={elem}
+              autosize={{ minRows: 1, maxRows: 3 }}
+              disabled
+              className="rcs-edit-template-message-static-textarea"
+            />
+          );
+        }
+      });
+    }
+    return renderArray;
+  };
   const onTemplateTitleChange = ({ target: { value } }) => {
     let errorMessage = false;
     if (templateType === contentType.rich_card && !value.trim()) {
@@ -813,7 +2106,7 @@ export const Rcs = (props) => {
 
   const onTemplateDescChange = ({ target: { value } }) => {
     let errorMessage = false;
-    if(templateType === contentType.text_message && value?.length > RCS_TEXT_MESSAGE_MAX_LENGTH){
+    if(templateType === contentType.text_message && value?.length > (isHostInfoBip ? RCS_TEXT_MESSAGE_MAX_LENGTH_INFOBIP : RCS_TEXT_MESSAGE_MAX_LENGTH)){
       errorMessage = formatMessage(messages.templateMessageLengthError);
      } else if(templateType === contentType.rich_card && value?.length > RCS_RICH_CARD_MAX_LENGTH){
       errorMessage = formatMessage(messages.templateMessageLengthError);
@@ -829,16 +2122,16 @@ export const Rcs = (props) => {
 
   const templateDescErrorHandler = (value) => {
     let errorMessage = false;
-    const { isBraceError } = validateTags({
+    const { unsupportedTags, isBraceError } = validateTags({
       content: value,
       tagsParam: tags,
+      injectedTagsParams: injectedTags,
       location,
       tagModule: getDefaultTags,
-      isFullMode,
     }) || {};
     
     const maxLength = templateType === contentType.text_message 
-      ? RCS_TEXT_MESSAGE_MAX_LENGTH 
+      ? (isHostInfoBip ? RCS_TEXT_MESSAGE_MAX_LENGTH_INFOBIP : RCS_TEXT_MESSAGE_MAX_LENGTH) 
       : RCS_RICH_CARD_MAX_LENGTH;
   
     if (value === '' && isMediaTypeText) {
@@ -856,15 +2149,30 @@ export const Rcs = (props) => {
 
   const onFallbackMessageChange = ({ target: { value } }) => {
     const error = fallbackMessageErrorHandler(value);
-    setFallbackMessage(value);
-    setFallbackMessageError(error);
+    // setFallbackMessage(value);
+    // setFallbackMessageError(error);
   };
 
   const fallbackMessageErrorHandler = (value) => {
+    let errorMessage = false;
+    const { unsupportedTags } = validateTags({
+      content: value,
+      tagsParam: tags,
+      injectedTagsParams: injectedTags,
+      location,
+      tagModule: getDefaultTags,
+    }) || {};
     if (value?.length > FALLBACK_MESSAGE_MAX_LENGTH) {
-      return formatMessage(messages.fallbackMsgLenError);
+      errorMessage = formatMessage(messages.fallbackMsgLenError);
+    } else if (unsupportedTags?.length > 0) {
+      errorMessage = formatMessage(
+        globalMessages.unsupportedTagsValidationError,
+        {
+          unsupportedTags,
+        },
+      );
     }
-    return false;
+    return errorMessage;
   };
 
   // Check for forbidden characters: square brackets [] and single curly braces {}
@@ -911,53 +2219,43 @@ export const Rcs = (props) => {
       if(!isFullMode){
         return false;
       }
-      if (!/^\w+$/.test(paramName)) {
+      // Allow Liquid-style param names: letters, digits, underscore, dots (e.g. dynamic_expiry_date_after_3_days.FORMAT_1)
+      if (!/^[\w.]+$/.test(paramName)) {
         return formatMessage(messages.unknownCharactersError);
       }
     }
     return false;
   };
-  
-  const templateHeaderErrorHandler = (value) => {
-    let errorMessage = false;
-    if (value?.length > TEMPLATE_HEADER_MAX_LENGTH) {
-      errorMessage = formatMessage(messages.templateHeaderLengthError);
-    } else {
-      errorMessage = variableErrorHandling(value);
-    }
-    return errorMessage;
-  };
-
-
-  const templateMessageErrorHandler = (value) => {
-    let errorMessage = false;
-    if (value === '') {
-      errorMessage = formatMessage(messages.emptyTemplateMessageErrorMessage);
-    } else if (
-      value?.length
-      > TEMPLATE_MESSAGE_MAX_LENGTH
-    ) {
-      errorMessage = formatMessage(messages.templateMessageLengthError);
-    } else {
-      errorMessage = variableErrorHandling(value);
-    }
-    return errorMessage;
-  };
-
 
   const onMessageAddVar = () => {
-  onAddVar(MESSAGE_TEXT, templateDesc, rcsVarRegex);
+  onAddVar(templateDesc);
 };
 
-const onAddVar = (type, messageContent, regex) => {
-  // Always append the next variable at the end, like WhatsApp
-  const existingVars = messageContent.match(/\{\{(\d+)\}\}/g) || [];
-  const existingNumbers = existingVars.map(v => parseInt(v.match(/\d+/)[0], 10));
+/**
+ * Returns the smallest positive integer not already used as a `{{N}}` variable
+ * in either the title or description fields, or null if the limit (19) is reached.
+ * Scans both fields so title and description vars never share the same number
+ * (duplicate numbers would share a cardVarMapped key and bleed values across fields).
+ */
+const getNextRcsNumericVarNumber = (titleStr, descStr) => {
+  const allExistingVars = [
+    ...(titleStr.match(RCS_NUMERIC_VAR_TOKEN_REGEX) || []),
+    ...(descStr.match(RCS_NUMERIC_VAR_TOKEN_REGEX) || []),
+  ];
+  const existingNumbers = allExistingVars.flatMap(v => {
+    const m = v.match(/\d+/);
+    return m ? [parseInt(m[0], 10)] : [];
+  });
   let nextNumber = 1;
   while (existingNumbers.includes(nextNumber)) {
     nextNumber++;
   }
-  if (nextNumber > 19) {
+  return nextNumber > 19 ? null : nextNumber;
+};
+
+const onAddVar = (messageContent) => {
+  const nextNumber = getNextRcsNumericVarNumber(templateTitle, messageContent);
+  if (nextNumber === null) {
     return;
   }
   const nextVar = `{{${nextNumber}}}`;
@@ -969,15 +2267,13 @@ const onAddVar = (type, messageContent, regex) => {
 };
 
 const onTitleAddVar = () => {
-  // Always append the next variable at the end, like WhatsApp
+  // Scan both title AND description so the new title var number doesn't
+  // duplicate a number already used in the description. Duplicate numeric
+  // names would share the same cardVarMapped semantic key, causing the
+  // description slot to reflect the title slot value and vice-versa.
   const messageContent = templateTitle;
-  const existingVars = messageContent.match(/\{\{(\d+)\}\}/g) || [];
-  const existingNumbers = existingVars.map(v => parseInt(v.match(/\d+/)[0], 10));
-  let nextNumber = 1;
-  while (existingNumbers.includes(nextNumber)) {
-    nextNumber++;
-  }
-  if (nextNumber > 19) {
+  const nextNumber = getNextRcsNumericVarNumber(templateTitle, templateDesc);
+  if (nextNumber === null) {
     return;
   }
   const nextVar = `{{${nextNumber}}}`;
@@ -989,26 +2285,35 @@ const onTitleAddVar = () => {
   setTemplateTitleError(error);
 };
 
-  
-const splitTemplateVarString = (str) => {
-  if (!str) return [];
-  const validVarArr = str.match(rcsVarRegex) || [];
-  const templateVarArray = [];
-  let content = str;
-  while (content?.length !== 0) {
-    const index = content.indexOf(validVarArr?.[0]);
-    if (index !== -1) {
-      templateVarArray.push(content.substring(0, index));
-      templateVarArray.push(validVarArr?.[0]);
-      content = content.substring(index + validVarArr?.[0]?.length, content?.length);
-      validVarArr?.shift();
-    } else {
-      templateVarArray.push(content);
-      break;
-    }
-  }
-  return templateVarArray.filter(Boolean);
-};
+  // Carousel: global variables across the whole carousel (all cards, title+body)
+  const getNextCarouselVarToken = () => {
+    const nums = [];
+    (carouselData || []).forEach((c = {}) => {
+      const s1 = (c.title || '').match(/\{\{(\d+)\}\}/g) || [];
+      const s2 = (c.description || '').match(/\{\{(\d+)\}\}/g) || [];
+      [...s1, ...s2].forEach((tok) => {
+        const n = parseInt((tok.match(/\d+/) || [])[0], 10);
+        if (!Number.isNaN(n)) nums.push(n);
+      });
+    });
+    const existing = new Set(nums);
+    let nextNumber = 1;
+    while (existing.has(nextNumber)) nextNumber++;
+    if (nextNumber > 19) return '';
+    return `{{${nextNumber}}}`;
+  };
+
+  const appendVarToCarouselField = (cardIndex, fieldName) => {
+    const token = getNextCarouselVarToken();
+    if (!token) return;
+    setCarouselData((prev = []) => {
+      const updated = cloneDeep(prev);
+      if (!updated[cardIndex]) return prev;
+      const current = (updated[cardIndex][fieldName] || '').toString();
+      updated[cardIndex][fieldName] = `${current}${token}`;
+      return updated;
+    });
+  };
 
   const textAreaValue = (idValue, type) => {
     if (idValue >= 0) {
@@ -1024,6 +2329,46 @@ const splitTemplateVarString = (str) => {
     return "";
   };
 
+  // Carousel: render variable-value editor for a given template string (title/description).
+  // This matches rich-card/text edit behavior: static pieces are read-only, variable tokens are editable.
+  const renderCarouselEditMessage = (templateStr) => {
+    const renderArray = [];
+    const templateArr = splitTemplateVarString(templateStr);
+    if (templateArr?.length) {
+      templateArr.forEach((elem, index) => {
+        if (rcsVarTestRegex.test(elem)) {
+          const varName = getVarNameFromToken(elem);
+          renderArray.push(
+            <div key={`${elem}_${index}`} className="var-segment-message-editor__var-slot">
+              <TextArea
+                id={`${elem}_${index}`}
+                placeholder={`enter the value for ${elem}`}
+                autosize={{ minRows: 1, maxRows: 3 }}
+                onChange={(e) => textAreaValueChange(e, TITLE_TEXT)}
+                value={varName ? ((cardVarMapped?.[varName] ?? '').toString()) : ''}
+                onFocus={(e) => {
+                  const id = e?.target?.id || e?.currentTarget?.id || '';
+                  setCarouselFocusedVarId(id);
+                }}
+              />
+            </div>
+          );
+        } else if (elem) {
+          renderArray.push(
+            <CapHeading
+              key={`static_${index}`}
+              type="h4"
+              className="rcs-edit-template-message-split"
+            >
+              {elem}
+            </CapHeading>
+          );
+        }
+      });
+    }
+    return <CapRow className="rcs-edit-template-message-input">{renderArray}</CapRow>;
+  };
+
   const textAreaValueChange = (e, type) => {
     const value = e?.target?.value ?? '';
     const id = e?.target?.id || e?.currentTarget?.id || '';
@@ -1043,7 +2388,9 @@ const splitTemplateVarString = (str) => {
   };
 
   const setTextAreaId = (e, type) => {
-    const id = e?.target?.id || e?.currentTarget?.id || '';
+    // VarSegmentMessageEditor calls onFocus(id) with a plain string; DOM events
+    // have an `.target.id` shape. Support both.
+    const id = typeof e === 'string' ? e : (e?.target?.id || e?.currentTarget?.id || '');
     if (!id) return;
     if (type === TITLE_TEXT) setTitleTextAreaId(id);
     else setDescTextAreaId(id);
@@ -1074,44 +2421,71 @@ const splitTemplateVarString = (str) => {
                         isEditFlow={isEditFlow}
                         isFullMode={isFullMode}
                         maxButtons={MAX_BUTTONS}
-            />
+                        host={hostName}
+          />
       </>
     );
   };
   
-  const renderedRCSEditMessage = (descArray, type) => {
-    const renderArray = [];
-    if (descArray?.length) {
-      descArray.forEach((elem, index) => {
-        if (rcsVarTestRegex.test(elem)) {
-          // Variable input
-          renderArray.push(
-            <TextArea
-              id={`${elem}_${index}`}
-              key={`${elem}_${index}`}
-              placeholder={`enter the value for ${elem}`}
-              autosize={{ minRows: 1, maxRows: 3 }}
-              onChange={e => textAreaValueChange(e, type)}
-              value={textAreaValue(index, type)}
-              onFocus={(e) => setTextAreaId(e, type)}
-            />
-          );
-        } else if (elem) {
-          // Static text
-          renderArray.push(
-            <TextArea
-              key={`static_${index}`}
-              value={elem}
-              autosize={{ minRows: 1, maxRows: 3 }}
-              disabled
-              className="rcs-edit-template-message-static-textarea"
-              style={{ background: '#fafafa', color: '#888' }}
-            />
-          );
-        }
-      });
-    }
-    return renderArray;
+  const getRcsValueMap = (fieldTemplateString, fieldType) => {
+    if (!fieldTemplateString) return {};
+    const titleVarTokenMatches = templateTitle?.match(rcsVarRegex) ?? [];
+    const slotOffset = fieldType === TITLE_TEXT ? 0 : titleVarTokenMatches.length;
+    const templateSegments = splitTemplateVarStringRcs(fieldTemplateString);
+    const segmentIdToResolvedValue = {};
+    let varOrdinal = 0;
+    templateSegments.forEach((segmentToken, segmentIndexInField) => {
+      if (rcsVarTestRegex.test(segmentToken)) {
+        const varSegmentCompositeId = `${segmentToken}_${segmentIndexInField}`;
+        const varName = getVarNameFromToken(segmentToken);
+        const globalSlot = slotOffset + varOrdinal;
+        varOrdinal += 1;
+        segmentIdToResolvedValue[varSegmentCompositeId] = resolveCardVarMappedSlotValue(
+          cardVarMapped,
+          varName,
+          globalSlot,
+          isEditLike,
+          rcsSpanningSemanticVarNames.has(varName),
+        );
+      }
+    });
+    return segmentIdToResolvedValue;
+  };
+
+  const titleVarSegmentValueMapById = useMemo(
+    () => getRcsValueMap(templateTitle, TITLE_TEXT),
+    [templateTitle, cardVarMapped, isEditFlow, isFullMode, rcsSpanningSemanticVarNames],
+  );
+  const descriptionVarSegmentValueMapById = useMemo(
+    () => getRcsValueMap(templateDesc, MESSAGE_TEXT),
+    [templateDesc, templateTitle, cardVarMapped, isEditFlow, isFullMode, rcsSpanningSemanticVarNames],
+  );
+
+  const handleRcsVarChange = (varSegmentCompositeDomId, value, type) => {
+    const underscoreIndexInCompositeId = varSegmentCompositeDomId.lastIndexOf('_');
+    if (underscoreIndexInCompositeId === -1) return;
+    const mustacheTokenFromCompositeId = varSegmentCompositeDomId.slice(0, underscoreIndexInCompositeId);
+    const variableName = getVarNameFromToken(mustacheTokenFromCompositeId);
+    if (variableName === undefined || variableName === null || variableName === '') return;
+    const isInvalidValue = value?.trim() === '';
+    const coercedSlotValue = isInvalidValue ? '' : value;
+    const templateStringForField = type === TITLE_TEXT ? templateTitle : templateDesc;
+    const globalVarSlotIndexZeroBased = getGlobalSlotIndexForRcsFieldId(
+      varSegmentCompositeDomId,
+      templateStringForField,
+      type,
+    );
+    setCardVarMapped((previousCardVarMapped) => {
+      const updatedCardVarMapped = { ...previousCardVarMapped };
+      // Remove stale semantic key: keeping it causes every other slot sharing the same
+      // variable name (e.g. {{adv}} in both title and description) to read the same value
+      // via the semantic-key fallback in resolveCardVarMappedSlotValue.
+      delete updatedCardVarMapped[variableName];
+      if (globalVarSlotIndexZeroBased !== null && globalVarSlotIndexZeroBased !== undefined) {
+        updatedCardVarMapped[String(globalVarSlotIndexZeroBased + 1)] = coercedSlotValue;
+      }
+      return updatedCardVarMapped;
+    });
   };
 
   const renderTextComponent = () => {
@@ -1131,6 +2505,7 @@ const splitTemplateVarString = (str) => {
         }
         suffix={
           <>
+        
             {(isEditFlow || !isFullMode) ? (
               <TagList
                 label={formatMessage(globalMessages.addLabels)}
@@ -1147,18 +2522,28 @@ const splitTemplateVarString = (str) => {
                 type="flat"
                 isAddBtn
                 onClick={onTitleAddVar}
-                disabled={!!templateTitleError}
+                disabled={templateTitleError}
               >
                 {formatMessage(messages.addVar)}
               </CapButton>
-            )}
+           )}
           </>
-        }
+        }  
+      />
+      
+    {(isEditFlow || !isFullMode) ? (
+      <VarSegmentMessageEditor
+        key={`rcs-title-vars-${rcsVarSegmentEditorRemountKey}`}
+        templateString={templateTitle}
+        valueMap={titleVarSegmentValueMapById}
+        onChange={(id, value) => handleRcsVarChange(id, value, TITLE_TEXT)}
+        onFocus={(id) => setTitleTextAreaId(id)}
+        varRegex={rcsVarRegex}
+        placeholderPrefix=""
+        getPlaceholder={() => formatMessage(messages.rcsVarSlotPlaceholder)}
       />
-   <div className="rcs_text_area_wrapper">
-  {(isEditFlow || !isFullMode) ? (
-      renderedRCSEditMessage(splitTemplateVarString(templateTitle), TITLE_TEXT)
   ) : (
+    <div className="rcs_text_area_wrapper">
     <CapInput
       className={`rcs-template-title-input ${
         !isTemplateApproved ? "rcs-edit-disabled" : ""
@@ -1171,8 +2556,8 @@ const splitTemplateVarString = (str) => {
       errorMessage={templateTitleError}
       disabled={isEditFlow || !isFullMode}
     />
+    </div>
   )}
-</div>
 {(isEditFlow || !isFullMode) && templateTitleError && (
   <CapError className="rcs-template-title-error">
     {templateTitleError}
@@ -1180,7 +2565,7 @@ const splitTemplateVarString = (str) => {
 )}
 {!isEditFlow && isFullMode && renderTitleCharacterCount()}
     </>
-  )}
+      )}
 
 {/* Template Message */}
        <CapRow id="rcs-template-message-label">
@@ -1218,9 +2603,21 @@ const splitTemplateVarString = (str) => {
           />
         </CapRow>
         <CapRow className="rcs-create-template-message-input">
-          <div className="rcs_text_area_wrapper">
-            {(isEditFlow || !isFullMode)
-              ? renderedRCSEditMessage(splitTemplateVarString(templateDesc), MESSAGE_TEXT)
+            {/* Edit/library: segmented inputs (split on {{…}}). Full-mode create: single TextArea below — manual entry there never hits segment split. TagList replaces {{n}} in template string here. */}
+          <CapRow className="rcs_text_area_wrapper">
+            {(isEditFlow || !isFullMode)?
+              (
+                <VarSegmentMessageEditor
+                  key={`rcs-desc-vars-${rcsVarSegmentEditorRemountKey}`}
+                  templateString={templateDesc}
+                  valueMap={descriptionVarSegmentValueMapById}
+                  onChange={(id, value) => handleRcsVarChange(id, value, MESSAGE_TEXT)}
+                  onFocus={(id) => setDescTextAreaId(id)}
+                  varRegex={rcsVarRegex}
+                  placeholderPrefix=""
+                  getPlaceholder={() => formatMessage(messages.rcsVarSlotPlaceholder)}
+                />
+              )
               : (
                 <>
                   <TextArea
@@ -1258,13 +2655,15 @@ const splitTemplateVarString = (str) => {
                 </>
               )
             }
-          </div>
+          </CapRow>
           {(isEditFlow || !isFullMode) && templateDescError && (
             <CapError className="rcs-template-message-error">
               {templateDescError}
             </CapError>
           )}
-          {!isEditFlow && isFullMode && renderDescriptionCharacterCount()}
+          {(isEditFlow || !isFullMode)
+            ? renderDescriptionCharacterCount('rcs-character-count rcs-character-count--compact')
+            : (!isEditFlow && isFullMode && renderDescriptionCharacterCount())}
           {!isFullMode && hasTag() && (
             <CapAlert
               message={
@@ -1278,24 +2677,13 @@ const splitTemplateVarString = (str) => {
             />
           )}
         </CapRow>
-        {renderButtonComponent()}
+        {((!isEditFlow && isFullMode) || (isEditFlow && (suggestions?.length ?? 0) > 0)) &&
+          renderButtonComponent()}
       </>
 
     );
   };
 
- 
-  const fallbackSmsLength = () => (
-    <CapLabel type="label1" className="fallback-sms-length">
-      {formatMessage(messages.totalCharacters, {
-        smsCount: Math.ceil(
-          fallbackMessage?.length / FALLBACK_MESSAGE_MAX_LENGTH,
-        ),
-        number: fallbackMessage?.length,
-      })}
-    </CapLabel>
-  );
-
   // Get character count for title (rich card only)
   const getTitleCharacterCount = () => {
     if (templateType === contentType.text_message) return 0;
@@ -1310,7 +2698,7 @@ const splitTemplateVarString = (str) => {
   // Get max length for description based on template type
   const getDescriptionMaxLength = () => {
     return templateType === contentType.text_message 
-      ? RCS_TEXT_MESSAGE_MAX_LENGTH  // 160 for text message
+      ? (isHostInfoBip ? RCS_TEXT_MESSAGE_MAX_LENGTH_INFOBIP : RCS_TEXT_MESSAGE_MAX_LENGTH)  // 160 for text message
       : RCS_RICH_CARD_MAX_LENGTH;    // 2000 for rich card description
   };
 
@@ -1336,6 +2724,63 @@ const splitTemplateVarString = (str) => {
     );
   };
 
+  const rcsDltCardDeleteHandler = () => {
+    closeDltContainerHandler();
+    setDltEditData({});
+    // setFallbackMessage('');
+    // setFallbackMessageError(false);
+    setShowDltCard(false);
+  };
+
+  const dltFallbackListingPreviewhandler = (data) => {
+    const {
+      'updated-sms-editor': updatedSmsEditor = [],
+      'sms-editor': smsEditor = '',
+    } = data.versions.base || {};
+    setFallbackPreviewmode(true);
+    setDltPreviewData(
+      updatedSmsEditor === '' ? smsEditor : updatedSmsEditor.join(''),
+    );
+  };
+
+  const getDltContentCardList = (content, channel) => {
+    const extra = [
+      <CapIcon
+        type="edit"
+        style={{ marginRight: '8px' }}
+        onClick={() => rcsDltEditSelectHandler(dltEditData)}
+      />,
+      <CapDropdown
+        overlay={(
+          <CapMenu>
+            <>
+              <CapMenu.Item
+                className="ant-dropdown-menu-item"
+                onClick={() => setFallbackPreviewmode(true)}
+              >
+                {formatMessage(globalMessages.preview)}
+              </CapMenu.Item>
+              <CapMenu.Item
+                className="ant-dropdown-menu-item"
+                onClick={rcsDltCardDeleteHandler}
+              >
+                {formatMessage(globalMessages.delete)}
+              </CapMenu.Item>
+            </>
+          </CapMenu>
+        )}
+      >
+        <CapIcon type="more" />
+      </CapDropdown>,
+    ];
+    return {
+      title: channel,
+      content,
+      cardType: channel,
+      extra,
+    };
+  };
+
   // Render character count for description/message
   const renderDescriptionCharacterCount = (className = "rcs-character-count") => {
     const currentLength = getDescriptionCharacterCount();
@@ -1351,6 +2796,26 @@ const splitTemplateVarString = (str) => {
     );
   };
 
+  // Carousel: per-card character counts (same limits as rich card)
+  const getCarouselTitleCharacterCount = (cardIndex) => {
+    const t = carouselData?.[cardIndex]?.title || '';
+    return t ? t.length : 0;
+  };
+
+  const getCarouselDescriptionCharacterCount = (cardIndex) => {
+    const d = carouselData?.[cardIndex]?.description || '';
+    return d ? d.length : 0;
+  };
+
+  const renderCarouselCharacterCount = (currentLength, maxLength, className = "rcs-character-count") => (
+    <CapLabel type="label1" className={className}>
+      {formatMessage(messages.templateMessageLength, {
+        currentLength,
+        maxLength,
+      })}
+    </CapLabel>
+  );
+
   // Check if any RCS variables contain tags (similar to Zalo hasTag logic)
   const hasTag = () => {
     // Check cardVarMapped values for tags
@@ -1403,68 +2868,17 @@ const splitTemplateVarString = (str) => {
     const fallMsg = get(tempData, `versions.base.updated-sms-editor`, []).join(
       '',
     );
+    const templateNameFromDlt = get(dltEditData, 'name', '')
+      || get(tempData, 'versions.base.name', '')
+      || '';
     closeDltContainerHandler();
     setDltEditData(tempData);
-    setFallbackMessage(fallMsg);
-    setFallbackMessageError(fallMsg?.length > FALLBACK_MESSAGE_MAX_LENGTH);
-    setShowDltCard(true);
-  };
-
-  const rcsDltCardDeleteHandler = () => {
-    closeDltContainerHandler();
-    setDltEditData({});
-    setFallbackMessage('');
-    setFallbackMessageError(false);
-    setShowDltCard(false);
-  };
-
-  const dltFallbackListingPreviewhandler = (data) => {
-    const {
-      'updated-sms-editor': updatedSmsEditor = [],
-      'sms-editor': smsEditor = '',
-    } = data.versions.base || {};
-    setFallbackPreviewmode(true);
-    setDltPreviewData(
-      updatedSmsEditor === '' ? smsEditor : updatedSmsEditor.join(''),
-    );
-  };
-
-  const getDltContentCardList = (content, channel) => {
-    const extra = [
-      <CapIcon
-        type="edit"
-        style={{ marginRight: '8px' }}
-        onClick={() => rcsDltEditSelectHandler(dltEditData)}
-      />,
-      <CapDropdown
-        overlay={(
-          <CapMenu>
-            <>
-              <CapMenu.Item
-                className="ant-dropdown-menu-item"
-                onClick={() => setFallbackPreviewmode(true)}
-              >
-                {formatMessage(globalMessages.preview)}
-              </CapMenu.Item>
-              <CapMenu.Item
-                className="ant-dropdown-menu-item"
-                onClick={rcsDltCardDeleteHandler}
-              >
-                {formatMessage(globalMessages.delete)}
-              </CapMenu.Item>
-            </>
-          </CapMenu>
-        )}
-      >
-        <CapIcon type="more" />
-      </CapDropdown>,
-    ];
-    return {
-      title: channel,
-      content,
-      cardType: channel,
-      extra,
-    };
+    const unicodeFromDlt = get(tempData, 'versions.base.unicode-validity');
+    setSmsFallbackData({
+      templateName: templateNameFromDlt,
+      content: fallMsg,
+      ...(typeof unicodeFromDlt === 'boolean' ? { unicodeValidity: unicodeFromDlt } : {}),
+    });
   };
 
   const getDltSlideBoxContent = () => {
@@ -1512,148 +2926,34 @@ const splitTemplateVarString = (str) => {
     return { dltHeader, dltContent };
   };
 
-  const renderFallBackSmsComponent = () => {
-    // Completely disable fallback functionality when DLT is disabled
-   return null;
-    
-    // const contentArr = [];
-    // const showAddCreativeBtnForDlt = isDltEnabled && !showDltCard;
-    // const showCardForDlt = isDltEnabled && showDltCard;
-    // const showNonDltFallbackComp = !showAddCreativeBtnForDlt && !showCardForDlt;
-    // //pushing common fallback sms headings
-    // contentArr.push(
-    //   <CapRow
-    //     style={{
-    //       marginBottom: isDltEnabled ? '20px' : '10px',
-    //     }}
-    //   >
-    //     <CapHeader
-    //       title={(
-    //         <CapRow type="flex">
-    //           <CapHeading type="h4">
-    //             {formatMessage(messages.fallbackLabel)}
-    //           </CapHeading>
-    //           <CapTooltipWithInfo
-    //             placement="right"
-    //             infoIconProps={{
-    //               style: { marginLeft: '4px', marginTop: '3px' },
-    //             }}
-    //             title={formatMessage(messages.fallbackToolTip)}
-    //           />
-    //         </CapRow>
-    //       )}
-    //       description={formatMessage(messages.fallbackDesc)}
-    //       suffix={
-    //         isDltEnabled ? null : (
-    //           <CapButton
-    //             type="flat"
-    //             className="fallback-preview-btn"
-    //             prefix={<CapIcon type="eye" />}
-    //             style={{ color: CAP_SECONDARY.base }}
-    //             onClick={() => setFallbackPreviewmode(true)}
-    //             disabled={fallbackMessage === '' || fallbackMessageError}
-    //           >
-    //             {formatMessage(globalMessages.preview)}
-    //           </CapButton>
-    //         )
-    //       }
-    //     />
-    //   </CapRow>,
-    // );
-
-    //dlt is enabled, and dlt content is not yet added, show button to add dlt creative
-    // showAddCreativeBtnForDlt
-    //   && contentArr.push(
-    //     <CapCard className="rcs-dlt-fallback-card">
-    //       <CapRow type="flex" justify="center" align="middle">
-    //         <CapColumn span={10}>
-    //           <CapImage src={addCreativesIcon} />
-    //         </CapColumn>
-    //         <CapColumn span={14}>
-    //           <CapButton
-    //             className="add-dlt-btn"
-    //             type="secondary"
-    //             onClick={addDltMsgHandler}
-    //           >
-    //             {formatMessage(messages.addSmsCreative)}
-    //           </CapButton>
-    //         </CapColumn>
-    //       </CapRow>
-    //     </CapCard>,
-    //   );
-
-    // //dlt is enabled and dlt content is added, show it in a card
-    // showCardForDlt
-    //   && contentArr.push(
-    //     <CapCustomCardList
-    //       cardList={[getDltContentCardList(fallbackMessage, SMS)]}
-    //       className="rcs-dlt-card"
-    //     />,
-    //     fallbackMessageError && (
-    //       <CapError className="rcs-fallback-len-error">
-    //         {formatMessage(messages.fallbackMsgLenError)}
-    //       </CapError>
-    //     ),
-    //   );
-
-    // //dlt is not enabled, show non dlt text area
-    // showNonDltFallbackComp
-    //   && contentArr.push(
-    //     <>
-    //       <CapRow>
-    //         <CapHeader
-    //           title={(
-    //             <CapHeading type="h4">
-    //               {formatMessage(messages.fallbackTextAreaLabel)}
-    //             </CapHeading>
-    //           )}
-    //           suffix={(
-    //             <TagList
-    //               label={formatMessage(globalMessages.addLabels)}
-    //               onTagSelect={onTagSelectFallback}
-    //               location={location}
-    //               tags={tags || []}
-    //               onContextChange={handleOnTagsContextChange}
-    //               injectedTags={injectedTags || {}}
-    //               selectedOfferDetails={selectedOfferDetails}
-    //             />
-    //           )}
-    //         />
-    //       </CapRow>
-    //       <div className="rcs_fallback_msg_textarea_wrapper">
-    //         <TextArea
-    //           id="rcs_fallback_message_textarea"
-    //           autosize={{ minRows: 3, maxRows: 5 }}
-    //           placeholder={formatMessage(messages.fallbackMsgPlaceholder)}
-    //           onChange={onFallbackMessageChange}
-    //           errorMessage={fallbackMessageError}
-    //           value={fallbackMessage || ""}
-    //         />
-    //         {!aiContentBotDisabled && (
-    //           <CapAskAira.ContentGenerationBot
-    //             text={fallbackMessage || ""}
-    //             setText={(text) => {
-    //               onFallbackMessageChange({ target: { value: text } });
-    //             }}
-    //             iconPlacement="float-br"
-    //             rootStyle={{
-    //               bottom: "0.5rem",
-    //               right: "0.5rem",
-    //               position: "absolute",
-    //             }}
-    //           />
-    //         )}
-    //       </div>
-    //       <CapRow>{fallbackSmsLength()}</CapRow>
-    //     </>
-    //   );
-
-    // return <>{contentArr}</>;
-  };
+  const renderFallBackSmsComponent = () => (
+    <SmsFallback
+      value={smsFallbackData}
+      onChange={setSmsFallbackData}
+      parentLocation={location}
+      smsRegister={smsRegister}
+      isFullMode={isFullMode}
+      selectedOfferDetails={selectedOfferDetails}
+      channelsToHide={CHANNELS_TO_HIDE_FOR_SMS_ONLY}
+      sectionTitle={
+        smsFallbackData
+          ? formatMessage(messages.fallbackLabel)
+          : formatMessage(messages.smsFallbackOptional)
+      }
+      templateListTitle={formatMessage(creativesMessages.creativeTemplates)}
+      templateListDescription={formatMessage(creativesMessages.creativeTemplatesDesc)}
+      /* Full-mode: card layout only while drafting a new template; after send for approval or when a template is loaded, use inline layout. */
+      showAsCard={isFullMode && !isEditFlow && templateStatus === ''}
+      disableSelectTemplate={isEditFlow}
+      eventContextTags={eventContextTags}
+      onRcsFallbackEditorStateChange={handleSmsFallbackEditorStateChange}
+      isRcsEditFlow={isEditFlow}
+    />
+  );
 
   const uploadRcsImage = useCallback((file, type, fileParams, index) => {
     setImageError(null);
-    const isRcsThumbnail = index === 1;
+    const isRcsThumbnail = isThumbnailAssetIndex(index);
     actions.uploadRcsAsset(file, type, {
       isRcsThumbnail,
       ...fileParams,
@@ -1691,10 +2991,7 @@ const splitTemplateVarString = (str) => {
   const updateOnRcsImageReUpload = useCallback(() => {
     setUpdateRcsImageSrc('');
   }, []);
-
-
   const uploadRcsVideo = (file, type, fileParams) => { 
-    setImageError(null);
     actions.uploadRcsAsset(file, type, {
       ...fileParams,
       type: 'video',
@@ -1703,9 +3000,6 @@ const splitTemplateVarString = (str) => {
     });  
   };
 
-  const updateRcsVideoSrc = (val) => {
-    setRcsVideoSrc(val);
-  };
   const setUpdateRcsVideoSrc = useCallback((index, val) => {
     setRcsVideoSrc(val);
     setAssetList(val); 
@@ -1728,7 +3022,7 @@ const splitTemplateVarString = (str) => {
     updateRcsThumbnailSrc('');
   };
 
-  const renderThumbnailComponent = () => {
+   const renderThumbnailComponent = () => {
     const currentDimension = selectedDimension || Object.keys(RCS_VIDEO_THUMBNAIL_DIMENSIONS)[0];
     return !isEditFlow && (
     <>
@@ -1752,6 +3046,7 @@ const splitTemplateVarString = (str) => {
          channel={RCS}
          channelSpecificStyle={!isFullMode}
          skipDimensionValidation={true}
+         showReUploadButton={!isEditFlow && isFullMode}
        />
     </>
     )
@@ -1777,7 +3072,7 @@ const splitTemplateVarString = (str) => {
                       value: dim.type,
                       label: `${dim.label}`
                     }))}
-                    style={{ marginBottom: '20px' }}
+                    className="rcs-dimension-select--bottom-spacing"
                   />
                 </>
               )}
@@ -1791,7 +3086,7 @@ const splitTemplateVarString = (str) => {
                     </div>
                   ) : (
                 <CapImageUpload
-                  style={{ paddingTop: '20px' }}
+         style={{ paddingTop: '20px' }}
                   allowedExtensionsRegex={ALLOWED_IMAGE_EXTENSIONS_REGEX}
                   imgWidth={RCS_IMAGE_DIMENSIONS[selectedDimension].width}
                   imgHeight={RCS_IMAGE_DIMENSIONS[selectedDimension].height}
@@ -1802,7 +3097,7 @@ const splitTemplateVarString = (str) => {
                   updateImageSrc={setUpdateRcsImageSrc}
                   updateOnReUpload={updateOnRcsImageReUpload}
                   index={0}
-                  className="cap-custom-image-upload"
+                  className="cap-custom-image-upload rcs-image-upload--top-spacing"
                   key={`rcs-uploaded-image-${selectedDimension}`}
                   imageData={rcsData}
                   channel={RCS}
@@ -1813,7 +3108,7 @@ const splitTemplateVarString = (str) => {
               
             </>
           );
-        }
+  }
   
   const renderVideoComponent = () => {
     const currentDimension =selectedDimension || Object.keys(RCS_VIDEO_THUMBNAIL_DIMENSIONS)[0];
@@ -1832,7 +3127,7 @@ const splitTemplateVarString = (str) => {
                 value: dim.type,
                 label: `${dim.label}`
               }))}
-              style={{ marginBottom: '20px' }}
+              className="rcs-dimension-select--bottom-spacing"
             />
             )}
               {(isEditFlow || !isFullMode) ? (
@@ -1890,10 +3185,48 @@ const splitTemplateVarString = (str) => {
   };
 
   const getRcsPreview = () => {
+
+    if (templateType === contentType.carousel) {
+      const cardsForPreview = buildCarouselCardsForPreview(carouselData);
+      const carouselDimKey = getCarouselDimensionKey();
+      const carouselImgDims =
+        RCS_CAROUSEL_IMAGE_DIMENSIONS[carouselDimKey] || RCS_CAROUSEL_IMAGE_DIMENSIONS.MEDIUM_MEDIUM;
+      const carouselVidDims =
+        RCS_CAROUSEL_VIDEO_THUMBNAIL_DIMENSIONS[carouselDimKey]
+        || RCS_CAROUSEL_VIDEO_THUMBNAIL_DIMENSIONS.MEDIUM_MEDIUM;
+      // Debug log for embedded/library mode preview payload (carousel)
+      // eslint-disable-next-line no-console
+      return (
+        <UnifiedPreview
+          channel={RCS}
+          content={{
+            carouselData: cardsForPreview,
+            carouselPreviewDimensions: {
+              imageWidth: carouselImgDims.width,
+              imageHeight: carouselImgDims.height,
+              videoThumbWidth: carouselVidDims.width,
+              videoThumbHeight: carouselVidDims.height,
+            },
+          }}
+          device={ANDROID}
+          showDeviceToggle={false}
+          showHeader={false}
+          formatMessage={formatMessage}
+        />
+      );
+    }
     
     const dimensionObj = RCS_IMAGE_DIMENSIONS[selectedDimension];
-    const resolvedTitle = !isFullMode ? resolveTemplateWithMap(templateTitle) : templateTitle;
-    const resolvedDesc = !isFullMode ? resolveTemplateWithMap(templateDesc) : templateDesc;
+    const isSlotMappingMode = isEditFlow || !isFullMode;
+    const titleVarCountForResolve = isMediaTypeText
+      ? 0
+      : ((templateTitle ? (templateTitle.match(rcsVarRegex) || []) : []).length);
+    const resolvedTitle = isMediaTypeText
+      ? ''
+      : (isSlotMappingMode ? resolveTemplateWithMap(templateTitle, 0) : templateTitle);
+    const resolvedDesc = isSlotMappingMode
+      ? resolveTemplateWithMap(templateDesc, titleVarCountForResolve)
+      : templateDesc;
     return (
       <UnifiedPreview
         channel={RCS}
@@ -1916,51 +3249,95 @@ const splitTemplateVarString = (str) => {
     );
   };
   
-  const getUnmappedDesc = (str, mapping) => {
-    if (!str) return '';
-    if (!mapping || Object.keys(mapping).length === 0) return str;
-    let result = str;
-    const replacements = [];
-    Object.entries(mapping).forEach(([key, value]) => {
-      const raw = (value ?? '').toString();
-      if (!raw || raw?.trim?.() === '') return;
-      const braced = /^\{\{[\s\S]*\}\}$/.test(raw) ? raw : `{{${raw}}}`;
-      replacements.push({ key, needle: raw });
-      if (braced !== raw) replacements.push({ key, needle: braced });
-    });
-    const seen = new Set();
-    const uniq = replacements
-      .filter(({ key, needle }) => {
-        const id = `${key}::${needle}`;
-        if (seen.has(id)) return false;
-        seen.add(id);
-        return true;
-      })
-      .sort((a, b) => (b.needle.length - a.needle.length));
-
-    uniq.forEach(({ key, needle }) => {
-      if (!needle) return;
-      const escaped = needle.replace(/[-\/\\^$*+?.()|[\]{}]/g, '\\$&');
-      const regex = new RegExp(escaped, 'g');
-      result = result.replace(regex, `{{${key}}}`);
-    });
-    return result;
-  };
-
   const createPayload = () => {
-    const base = get(dltEditData, `versions.base`, {});
-    const {
-      template_id: templateId = '',
-      template_name = '',
-      'sms-editor': template = '',
-      header: registeredSenderIds = [],
-    } = base;
-    const resolvedTitle = !isFullMode ? resolveTemplateWithMap(templateTitle) : templateTitle;
-    const resolvedDesc = !isFullMode ? resolveTemplateWithMap(templateDesc) : templateDesc;
+    const isSlotMappingMode = isEditFlow || !isFullMode;
     const alignment = isMediaTypeImage
       ? RCS_IMAGE_DIMENSIONS[selectedDimension]?.alignment
       : RCS_VIDEO_THUMBNAIL_DIMENSIONS[selectedDimension]?.alignment;
 
+    const heightTypeForCardWidth = isMediaTypeText
+      ? undefined
+      : isMediaTypeImage
+        ? RCS_IMAGE_DIMENSIONS[selectedDimension]?.heightType
+        : isMediaTypeVideo
+          ? RCS_VIDEO_THUMBNAIL_DIMENSIONS[selectedDimension]?.heightType
+          : undefined;
+    const cardWidthFromSelection =
+      heightTypeForCardWidth === MEDIUM ? MEDIUM : SMALL;
+
+    /** Library: merge props + state so SMS fallback is not dropped when local state is empty but templateData has consumer data. */
+    const smsFromApiShape = getLibrarySmsFallbackApiBaselineFromTemplateData(templateData);
+    const smsFallbackMerged = !isFullMode
+      ? (() => {
+        const local =
+          smsFallbackData && typeof smsFallbackData === 'object' ? smsFallbackData : {};
+        return {
+          ...smsFromApiShape,
+          ...local,
+          rcsSmsFallbackVarMapped: mergeRcsSmsFallbackVarMapLayers(smsFromApiShape, local),
+        };
+      })()
+      : (smsFallbackData || {});
+    const smsFallbackForPayload = (() => {
+      if (isFullMode) {
+        return hasMeaningfulSmsFallbackShape(smsFallbackData) ? smsFallbackData : null;
+      }
+      const mapped = {
+        templateName:
+          smsFallbackMerged.templateName
+          || smsFallbackMerged.smsTemplateName
+          || '',
+        // Use `||` so empty `content` does not block campaign/API `message` (common in embedded flows).
+        content:
+          smsFallbackMerged.content
+          || smsFallbackMerged.smsContent
+          || smsFallbackMerged.smsTemplateContent
+          || smsFallbackMerged.message
+          || '',
+        templateContent:
+          pickFirstSmsFallbackTemplateString(smsFallbackMerged)
+          || '',
+        ...(typeof smsFallbackMerged.unicodeValidity === 'boolean'
+          && { unicodeValidity: smsFallbackMerged.unicodeValidity }),
+        ...(smsFallbackMerged[RCS_SMS_FALLBACK_VAR_MAPPED_PROP]
+          && Object.keys(smsFallbackMerged[RCS_SMS_FALLBACK_VAR_MAPPED_PROP]).length > 0 && {
+          [RCS_SMS_FALLBACK_VAR_MAPPED_PROP]:
+            smsFallbackMerged[RCS_SMS_FALLBACK_VAR_MAPPED_PROP],
+        }),
+      };
+      return hasMeaningfulSmsFallbackShape(mapped) ? mapped : null;
+    })();
+
+    const carouselCardContent = isCarouselType
+      ? (carouselData || []).map((card = {}) => {
+          const cardMediaType = card.mediaType;
+          const isCardVideo = cardMediaType === RCS_MEDIA_TYPES.VIDEO;
+          const isCardImage = cardMediaType === RCS_MEDIA_TYPES.IMAGE;
+          const mediaUrl = isCardVideo
+            ? (card.videoAsset?.videoSrc || '')
+            : (card.imageSrc || '');
+          const thumbnailUrl = isCardVideo
+            ? (card.thumbnailSrc || card.videoAsset?.videoThumbnail || '')
+            : '';
+          return {
+            title: card.title || '',
+            description: card.description || '',
+            mediaType: cardMediaType,
+            ...((isCardImage || isCardVideo) && {
+              media: {
+                mediaUrl,
+                thumbnailUrl,
+                height: selectedCarouselHeight || MEDIUM,
+                ...(isCardVideo && card.videoAsset?.videoName && { videoName: card.videoAsset.videoName }),
+              },
+            }),
+            ...(Array.isArray(card.suggestions) && card.suggestions.length > 0 && {
+              suggestions: card.suggestions,
+            }),
+          };
+        })
+      : null;
+
     const payload = {
       name: templateName,
       versions: {
@@ -1969,16 +3346,22 @@ const splitTemplateVarString = (str) => {
             RCS: {
               rcsContent: {
                 ...(rcsAccount && !isFullMode && { accountId: rcsAccount }),
-                cardType: STANDALONE,
-                cardSettings: {
-                  cardOrientation: isMediaTypeImage ? RCS_IMAGE_DIMENSIONS[selectedDimension]?.orientation || VERTICAL : RCS_VIDEO_THUMBNAIL_DIMENSIONS[selectedDimension]?.orientation || VERTICAL,
-                  ...(alignment && { mediaAlignment: alignment }),
-                  cardWidth: SMALL,
-                },
-                cardContent: [
+                cardType: isCarouselType ? contentType.carousel : STANDALONE,
+                cardSettings: isCarouselType
+                  ? { cardWidth: selectedCarouselWidth || SMALL }
+                  : {
+                      cardOrientation: isMediaTypeImage ? RCS_IMAGE_DIMENSIONS[selectedDimension]?.orientation || VERTICAL : RCS_VIDEO_THUMBNAIL_DIMENSIONS[selectedDimension]?.orientation || VERTICAL,
+                      ...(alignment && { mediaAlignment: alignment }),
+                      cardWidth: cardWidthFromSelection,
+                    },
+                cardContent: isCarouselType
+                  ? carouselCardContent
+                  : [
                   {
-                    title: resolvedTitle,
-                    description: resolvedDesc,
+                    // Persist raw template copy + cardVarMapped — not resolveTemplateWithMap output — so library
+                    // / getFormData round-trip keeps {{…}} and slot values (resolved strings broke reopen hydration).
+                    title: templateTitle,
+                    description: templateDesc,
                     mediaType: templateMediaType,
                     ...(!isMediaTypeText && {media: {
                       mediaUrl: rcsImageSrc || rcsVideoSrc.videoSrc || '',
@@ -1987,23 +3370,32 @@ const splitTemplateVarString = (str) => {
                         ? RCS_IMAGE_DIMENSIONS[selectedDimension]?.heightType || MEDIUM
                         : RCS_VIDEO_THUMBNAIL_DIMENSIONS[selectedDimension]?.heightType || MEDIUM,
                     }}),
-                    ...(!isFullMode && (() => {
-                      const tokens = [
-                        ...(templateTitle ? (templateTitle.match(rcsVarRegex) || []) : []),
-                        ...(templateDesc ? (templateDesc.match(rcsVarRegex) || []) : []),
+                    ...(isSlotMappingMode && (() => {
+                      const templateVarTokens = [
+                        ...(templateTitle?.match(rcsVarRegex) ?? []),
+                        ...(templateDesc?.match(rcsVarRegex) ?? []),
                       ];
-                      const allowedKeys = tokens
-                        .map((t) => getVarNameFromToken(t))
-                        .filter(Boolean);
-                      const nextMap = {};
-                      allowedKeys.forEach((k) => {
-                        if (Object.prototype.hasOwnProperty.call(cardVarMapped || {}, k)) {
-                          nextMap[k] = cardVarMapped[k];
-                        } else {
-                          nextMap[k] = '';
-                        }
+                      const cardVarMappedForRcsCardOnly = pickRcsCardVarMappedEntries(
+                        cardVarMapped,
+                      );
+                      // Persist numeric slot keys only ("1","2",…) — avoids duplicating the same value under
+                      // semantic names (e.g. both "1" and dynamic_expiry_date_after_3_days.FORMAT_1). Hydration
+                      // and coalesceCardVarMappedToTemplate still resolve from numeric keys + template tokens.
+                      const persistedSlotVarMap = {};
+                      templateVarTokens.forEach((token, slotIndexZeroBased) => {
+                        const varName = getVarNameFromToken(token);
+                        if (!varName) return;
+                        const resolvedRawValue = resolveCardVarMappedSlotValue(
+                          cardVarMappedForRcsCardOnly,
+                          varName,
+                          slotIndexZeroBased,
+                          isSlotMappingMode,
+                          rcsSpanningSemanticVarNames.has(varName),
+                        );
+                        const sanitizedSlotValue = sanitizeCardVarMappedValue(resolvedRawValue);
+                        persistedSlotVarMap[String(slotIndexZeroBased + 1)] = sanitizedSlotValue;
                       });
-                      return { cardVarMapped: nextMap };
+                      return { cardVarMapped: persistedSlotVarMap };
                     })()),
                     ...(suggestions.length > 0 && { suggestions }),
                   }
@@ -2011,17 +3403,109 @@ const splitTemplateVarString = (str) => {
                 contentType: isFullMode ? templateType : RICHCARD,
                 ...(isFullMode && {accountId:accountId, accessToken: accessToken, accountName: accountName, hostName: hostName}),
               },
-              smsFallBackContent: {
-                message: fallbackMessage,
-                ...(isDltEnabled && {
-                  templateConfigs: {
-                    templateId,
-                    templateName: template_name,
-                    template,
-                    registeredSenderIds,
-                  },
-                }),
-              },
+              ...(smsFallbackForPayload && (() => {
+                const smsBodyText =
+                  smsFallbackForPayload.content
+                  || smsFallbackForPayload.templateContent
+                  || smsFallbackForPayload.message
+                  || smsFallbackForPayload.smsContent
+                  || '';
+                /**
+                 * Campaigns `getTraiSenderIds` / Iris read `smsFallBackContent.templateConfigs.registeredSenderIds`.
+                 * Library `smsFallbackForPayload` omits ids — use merged state (`smsFallbackMerged`) like test preview.
+                 */
+                const m = smsFallbackMerged || {};
+                const tcSibling = m.templateConfigs && typeof m.templateConfigs === 'object'
+                  ? m.templateConfigs
+                  : {};
+                const smsFallbackTemplateId =
+                  (m.smsTemplateId != null && String(m.smsTemplateId).trim() !== ''
+                    ? String(m.smsTemplateId)
+                    : '')
+                  || (tcSibling.templateId != null && String(tcSibling.templateId).trim() !== ''
+                    ? String(tcSibling.templateId)
+                    : '');
+                const smsFallbackTemplateStr =
+                  pickFirstSmsFallbackTemplateString(m)
+                  || (typeof m.templateContent === 'string' ? m.templateContent : '')
+                  || (typeof tcSibling.template === 'string' ? tcSibling.template : '')
+                  || '';
+                const smsFallbackTemplateName =
+                  m.templateName
+                  || m.smsTemplateName
+                  || tcSibling.templateName
+                  || tcSibling.name
+                  || '';
+                const registeredSenderIdsForPayload = Array.isArray(m.registeredSenderIds)
+                  ? m.registeredSenderIds
+                  : Array.isArray(tcSibling.registeredSenderIds)
+                    ? tcSibling.registeredSenderIds
+                    : Array.isArray(tcSibling.header)
+                      ? tcSibling.header
+                      : null;
+                const hasRegisteredSenderIds = Array.isArray(registeredSenderIdsForPayload);
+                const smsFallbackTemplateConfigs =
+                  smsFallbackTemplateId || hasRegisteredSenderIds
+                    ? {
+                        ...(smsFallbackTemplateId && { templateId: smsFallbackTemplateId }),
+                        ...(smsFallbackTemplateStr && { template: smsFallbackTemplateStr }),
+                        ...(smsFallbackTemplateName && {
+                          templateName: smsFallbackTemplateName,
+                        }),
+                        ...(hasRegisteredSenderIds && {
+                          registeredSenderIds: registeredSenderIdsForPayload,
+                        }),
+                      }
+                    : null;
+                const isDltCampaign = !isFullMode && isTraiDLTEnable(isFullMode, smsRegister);
+                return {
+                  smsFallBackContent: isFullMode
+                    ? {
+                        smsTemplateName: smsFallbackForPayload.templateName || '',
+                        smsContent: smsBodyText,
+                        // cap-campaigns-v2 `normalizeRcsMessageContentForApi` only serializes `message` (+ templateConfigs); without this key SMS fallback is dropped on send.
+                        message: smsBodyText,
+                        ...(typeof smsFallbackForPayload.unicodeValidity === 'boolean' && {
+                          unicodeValidity: smsFallbackForPayload.unicodeValidity,
+                        }),
+                        ...(smsFallbackForPayload.rcsSmsFallbackVarMapped
+                          && Object.keys(smsFallbackForPayload.rcsSmsFallbackVarMapped).length > 0 && {
+                          [RCS_SMS_FALLBACK_VAR_MAPPED_PROP]: smsFallbackForPayload.rcsSmsFallbackVarMapped,
+                        }),
+                        ...(smsFallbackTemplateConfigs && {
+                          templateConfigs: smsFallbackTemplateConfigs,
+                        }),
+                      }
+                    : {
+                        // Round-trip storage: full shape so reopening the editor restores template
+                        // name, sender IDs, and var mappings. normalizeRcsMessageContentForApi
+                        // (called in CreativesContainer getCreativesData) strips this to
+                        // { message, templateConfigs } before the API call — the extra fields here
+                        // are only used for re-hydration, never sent to the API.
+                        message: smsBodyText,
+                        ...(smsFallbackForPayload.templateName && {
+                          smsTemplateName: smsFallbackForPayload.templateName,
+                        }),
+                        ...(smsFallbackForPayload.templateContent && {
+                          templateContent: smsFallbackForPayload.templateContent,
+                        }),
+                        ...(typeof smsFallbackForPayload.unicodeValidity === 'boolean' && {
+                          unicodeValidity: smsFallbackForPayload.unicodeValidity,
+                        }),
+                        ...(Array.isArray(registeredSenderIdsForPayload) && {
+                          registeredSenderIds: registeredSenderIdsForPayload,
+                        }),
+                        ...(smsFallbackForPayload[RCS_SMS_FALLBACK_VAR_MAPPED_PROP]
+                          && Object.keys(smsFallbackForPayload[RCS_SMS_FALLBACK_VAR_MAPPED_PROP]).length > 0 && {
+                          [RCS_SMS_FALLBACK_VAR_MAPPED_PROP]:
+                            smsFallbackForPayload[RCS_SMS_FALLBACK_VAR_MAPPED_PROP],
+                        }),
+                        ...(isDltCampaign && smsFallbackTemplateConfigs && {
+                          templateConfigs: smsFallbackTemplateConfigs,
+                        }),
+                      },
+                };
+              })()),
             },
           },
         },
@@ -2031,6 +3515,109 @@ const splitTemplateVarString = (str) => {
     return payload;
   };
 
+  /** Shape expected by CommonTestAndPreview buildRcsTestMessagePayload (versions.base.content.RCS). */
+  const testPreviewFormData = useMemo(() => {
+    const payload = createPayload();
+    const rcs = payload?.versions?.base?.content?.RCS;
+    if (!rcs) return null;
+    // createMessageMeta uses WeCRM `id` when present; else template API account id (sourceAccountIdentifier).
+    const accountIdForCreateMessageMeta =
+      (wecrmAccountId != null && String(wecrmAccountId).trim() !== '')
+        ? String(wecrmAccountId)
+        : accountId;
+    const isSlotMappingModeForPreview = isEditFlow || !isFullMode;
+    let rcsForTest = {
+      ...rcs,
+      rcsContent: {
+        ...rcs.rcsContent,
+        ...(accountIdForCreateMessageMeta ? { accountId: accountIdForCreateMessageMeta } : {}),
+      },
+    };
+    /** Approval payload keeps numeric-only `cardVarMapped`; preview APIs still need semantic keys. */
+    if (isSlotMappingModeForPreview) {
+      const cardContent = rcsForTest.rcsContent?.cardContent;
+      if (Array.isArray(cardContent) && cardContent[0]) {
+        const fullCardVarMapped = coalesceCardVarMappedToTemplate(
+          pickRcsCardVarMappedEntries(cardVarMapped),
+          templateTitle,
+          templateDesc,
+          rcsVarRegex,
+        );
+        rcsForTest = {
+          ...rcsForTest,
+          rcsContent: {
+            ...rcsForTest.rcsContent,
+            cardContent: [
+              { ...cardContent[0], cardVarMapped: fullCardVarMapped },
+              ...cardContent.slice(1),
+            ],
+          },
+        };
+      }
+    }
+    const out = {
+      versions: {
+        base: {
+          content: {
+            RCS: rcsForTest,
+          },
+        },
+      },
+    };
+    const fb = smsFallbackData;
+    if (fb && (fb.smsTemplateId || fb.templateContent || fb.content)) {
+      out.templateConfigs = {
+        templateId: fb.smsTemplateId || '',
+        template: fb.templateContent || fb.content || '',
+        traiDltEnabled: isTraiDLTEnable(isFullMode, smsRegister),
+        registeredSenderIds: Array.isArray(fb.registeredSenderIds) ? fb.registeredSenderIds : [],
+      };
+    }
+    return out;
+  }, [
+    templateName,
+    templateTitle,
+    templateDesc,
+    templateMediaType,
+    cardVarMapped,
+    suggestions,
+    rcsImageSrc,
+    rcsVideoSrc,
+    rcsThumbnailSrc,
+    selectedDimension,
+    smsFallbackData,
+    isFullMode,
+    isEditFlow,
+    templateType,
+    accountId,
+    wecrmAccountId,
+    accessToken,
+    accountName,
+    hostName,
+    smsRegister,
+  ]);
+
+  /**
+   * Library/campaign: `createPayload` merges root + nested `smsFallBackContent` from `templateData`
+   * with `smsFallbackData`. Done/slot validation must use the same merge — otherwise local state can
+   * miss `templateContent` / var map while the parent payload still has them (DLT campaigns).
+   */
+ const librarySmsFallbackMergedForValidation = useMemo(() => {
+    if (isFullMode) {
+      return smsFallbackData;
+    }
+    const smsFromApiShape = getLibrarySmsFallbackApiBaselineFromTemplateData(templateData);
+    const local =
+      smsFallbackData && typeof smsFallbackData === 'object' ? smsFallbackData : {};
+    return {
+      ...smsFromApiShape,
+      ...local,
+      rcsSmsFallbackVarMapped: mergeRcsSmsFallbackVarMapLayers(smsFromApiShape, local),
+    };
+  }, [isFullMode, templateData, smsFallbackData]);
+
+    
+
   const actionCallback = ({ errorMessage, resp }, isEdit) => {
     // eslint-disable-next-line no-undef
     const error = errorMessage?.message || errorMessage;
@@ -2060,6 +3647,9 @@ const splitTemplateVarString = (str) => {
       _id: params?.id,
       validity: true,
       type: RCS,
+      // CreativesContainer closes the slide box *after* getCreativesData runs so the parent receives
+      // the RCS payload first (closing immediately used to skip getCreativesData → empty "Add creative").
+      closeSlideBoxAfterSubmit: !isFullMode,
     };
     getFormData(formDataParams);
   };
@@ -2073,6 +3663,7 @@ const splitTemplateVarString = (str) => {
       actionCallback({ resp, errorMessage });
       setSpin(false); // Always turn off spinner
       if (!errorMessage) {
+        setTemplateStatus(RCS_STATUSES.pending);
         onCreateComplete();
       }
     });
@@ -2084,6 +3675,86 @@ const splitTemplateVarString = (str) => {
     }
   };
 
+  /** When a fallback SMS row exists, require non-empty body (trimmed) and filled var slots (DLT). */
+  const smsFallbackBlocksDone = () => {
+    // Non-DLT library: user removed SMS fallback (local null) but template still carries fallback — block Done.
+    if (
+      !isFullMode
+      && !isTraiDLTEnable(isFullMode, smsRegister)
+      && smsFallbackData == null
+      && hasMeaningfulSmsFallbackShape(
+        getLibrarySmsFallbackApiBaselineFromTemplateData(templateData),
+      )
+    ) {
+      return true;
+    }
+    if (!smsFallbackData) return false;
+    // Full-mode (Send for approval): SMS fallback is optional. Tag-slot mapping is a display/preview
+    // concern, not a structural requirement for approval — the registered SMS template body stands on
+    // its own. Never block the Send for approval button due to missing or unfilled fallback var slots.
+    if (isFullMode) return false;
+    const merged = librarySmsFallbackMergedForValidation;
+    const templateText = pickFirstSmsFallbackTemplateString(merged);
+    if (!templateText) {
+      return true;
+    }
+    const rawVarMap =
+      merged.rcsSmsFallbackVarMapped
+      || merged['rcs-sms-fallback-var-mapped'];
+    const varMap =
+      rawVarMap != null && typeof rawVarMap === 'object' ? rawVarMap : {};
+    return !areAllRcsSmsFallbackVarSlotsFilled(templateText, varMap);
+  };
+
+  /**
+   * Library / campaigns (`!isFullMode`): card slots are often stored on numeric keys (`1`,`2`,…) while
+   * semantic keys stay `""` from API round-trip. `resolveCardVarMappedSlotValue` matches createPayload
+   * / preview — naive `cardVarMapped[name]` wrongly kept Done disabled for DLT.
+   */
+  const isLibraryCampaignCardVarMappingIncomplete = () => {
+    if (isFullMode) return false;
+    const titleTokens = splitTemplateVarStringRcs(templateTitle).filter((elem) =>
+      rcsVarTestRegex.test(elem),
+    );
+    const descTokens = splitTemplateVarStringRcs(templateDesc).filter((elem) =>
+      rcsVarTestRegex.test(elem),
+    );
+    const orderedVarNames = [
+      ...titleTokens.map((t) => t.replace(/^\{\{|\}\}$/g, '')),
+      ...descTokens.map((t) => t.replace(/^\{\{|\}\}$/g, '')),
+    ];
+    if (orderedVarNames.length > 0 && isEmpty(cardVarMapped)) {
+      return true;
+    }
+    return orderedVarNames.some((name, globalIdx) => {
+      const v = resolveCardVarMappedSlotValue(
+        cardVarMapped,
+        name,
+        globalIdx,
+        true,
+        rcsSpanningSemanticVarNames.has(name),
+      );
+      const s = v == null ? '' : String(v);
+      return s.trim() === '';
+    });
+  };
+
+  const isCarouselLibraryIncomplete = () => {
+    if (!isCarouselType || isFullMode) return false;
+    if ((carouselErrors || []).some((err) => err?.title || err?.description)) return true;
+    const unfilledVar = (carouselData || []).some((card) =>
+      ['title', 'description'].some((field) => {
+        const tokens = splitTemplateVarStringRcs(card?.[field] || '').filter((t) => rcsVarTestRegex.test(t));
+        return tokens.some((t) => {
+          const name = t.replace(/^\{\{|\}\}$/g, '');
+          const v = cardVarMapped?.[name];
+          return v == null || String(v).trim() === '';
+        });
+      })
+    );
+    return unfilledVar;
+  };
+
   const isDisableDone = () => {
     if(isEditFlow){
       return false;
@@ -2094,46 +3765,26 @@ const splitTemplateVarString = (str) => {
       }
     }
 
-    if(!isFullMode){
-      const titleVars = splitTemplateVarString(templateTitle).filter(elem => rcsVarTestRegex.test(elem)).map(v => v.replace(/^\{\{|\}\}$/g, ''));
-      const descVars = splitTemplateVarString(templateDesc).filter(elem => rcsVarTestRegex.test(elem)).map(v => v.replace(/^\{\{|\}\}$/g, ''));
-      const allVars = Array.from(new Set([ ...titleVars, ...descVars ]));
-
-      if (allVars.length > 0 && isEmpty(cardVarMapped)) {
-        return true;
-      }
-
-      const hasEmptyMapping =
-        cardVarMapped &&
-        Object.keys(cardVarMapped).length > 0 &&
-        Object.entries(cardVarMapped).some(([_, v]) => {
-          if (typeof v !== 'string') return !v; // null/undefined
-          return v.trim() === ''; // empty string
-        });
-
-      if (hasEmptyMapping) {
-        return true;
-      }
+    if (isCarouselLibraryIncomplete()) {
+      return true;
+    }
 
-      const anyMissing = allVars.some(name => {
-        const v = cardVarMapped?.[name];
-        if (typeof v !== 'string') return !v;
-        return v.trim() === '';
-      });
-      if (anyMissing) {
-        return true;
-      }
+    if (isLibraryCampaignCardVarMappingIncomplete()) {
+      return true;
     }
 
-      if (isMediaTypeText && templateDesc.trim() === '') {
+    if (smsFallbackBlocksDone()) {
       return true;
+    }
 
+    if (!isCarouselType && isMediaTypeText && templateDesc.trim() === '') {
+      return true;
     }
-    if (isMediaTypeImage && (rcsImageSrc === '' || templateTitle === '' || templateDesc === '' )) {
+    if (!isCarouselType && isMediaTypeImage && (rcsImageSrc === '' || templateTitle === '' || templateDesc === '' )) {
       return true;
     }
 
-    if (isMediaTypeVideo && (rcsVideoSrc.videoSrc === '' || rcsThumbnailSrc === '' || templateTitle === '' || templateDesc === '' )) {
+    if (!isCarouselType && isMediaTypeVideo && (!rcsVideoSrc.videoSrc || rcsThumbnailSrc === '' || templateTitle === '' || templateDesc === '' )) {
      return true;
     }
     if (buttonType.includes(CTA)) {
@@ -2145,72 +3796,61 @@ const splitTemplateVarString = (str) => {
         return true;
       }
     }
-    if (templateDescError || templateTitleError || fallbackMessageError) {
+    if (templateDescError || templateTitleError) {
+      return true;
+    }
+    if (
+      smsFallbackData?.content
+      && smsFallbackData.content.length > FALLBACK_MESSAGE_MAX_LENGTH
+    ) {
       return true;
     }
     return false;
   };
 
   const isEditDisableDone = () => {
-    
-    if (templateStatus !== RCS_STATUSES.approved) {
+    if (isFullMode && !isHostInfoBip && templateStatus !== RCS_STATUSES.approved) {
       return true;
     }
 
-    if (!isFullMode) {
-      if (templateName.trim() === '' || templateNameError) {
-        return true;
-      }
+    // if (!isFullMode) {
+    //   if (templateName.trim() === '' || templateNameError) {
+    //     return true;
+    //   }
+    // }
+    if (isLibraryCampaignCardVarMappingIncomplete()) {
+      return true;
     }
-    if(!isFullMode){
-      const titleVars = splitTemplateVarString(templateTitle).filter(elem => rcsVarTestRegex.test(elem)).map(v => v.replace(/^\{\{|\}\}$/g, ''));
-      const descVars = splitTemplateVarString(templateDesc).filter(elem => rcsVarTestRegex.test(elem)).map(v => v.replace(/^\{\{|\}\}$/g, ''));
-      const allVars = Array.from(new Set([ ...titleVars, ...descVars ]));
-
-      if (allVars.length > 0 && isEmpty(cardVarMapped)) {
-        return true;
-      }
-
-      const hasEmptyMapping =
-        cardVarMapped &&
-        Object.keys(cardVarMapped).length > 0 &&
-        Object.entries(cardVarMapped).some(([_, v]) => {
-          if (typeof v !== 'string') return !v; // null/undefined
-          return v.trim() === ''; // empty string
-        });
-
-      if (hasEmptyMapping) {
-        return true;
-      }
 
-      const anyMissing = allVars.some(name => {
-        const v = cardVarMapped?.[name];
-        if (typeof v !== 'string') return !v;
-        return v.trim() === '';
-      });
-      if (anyMissing) {
-        return true;
-      }
+    if (smsFallbackBlocksDone()) {
+      return true;
     }
-    if (isMediaTypeText && templateDesc.trim() === '') {
+
+    if (!isCarouselType && isMediaTypeText && templateDesc.trim() === '') {
       return true;
     }
-    if (isMediaTypeImage && rcsImageSrc === '') {
+    if (!isCarouselType && isMediaTypeImage && rcsImageSrc === '') {
       return true;
     }
-    if(isMediaTypeVideo && (rcsThumbnailSrc === '' || rcsVideoSrc.videoSrc === '')) {
+    if (!isCarouselType && isMediaTypeVideo && (rcsThumbnailSrc === '' || rcsVideoSrc.videoSrc === '')) {
       return true;
     }
 
     if (buttonType.includes(CTA)) {
-      const hasValidButtons = suggestions.every(suggestion => 
+      const hasValidButtons = suggestions.every(suggestion =>
         suggestion.text && suggestion.url && !suggestionError && !forbiddenCharactersValidation(suggestion.text)
       );
       if (!hasValidButtons) {
         return true;
       }
     }
-    if (templateTitleError || templateDescError || fallbackMessageError) {
+    if (templateTitleError || templateDescError) {
+      return true;
+    }
+    if (
+      smsFallbackData?.content
+      && smsFallbackData.content.length > FALLBACK_MESSAGE_MAX_LENGTH
+    ) {
       return true;
     }
     return false;
@@ -2260,54 +3900,58 @@ const splitTemplateVarString = (str) => {
   };
 
   const getMainContent = () => {
-    if (showDltContainer && !fallbackPreviewmode) {
-      const dltSlideBoxContent = showDltContainer && getDltSlideBoxContent();
-      const { dltHeader = '', dltContent = '' } = dltSlideBoxContent;
-      return (
-        <CapSlideBox
-          show={showDltContainer}
-          header={dltHeader}
-          content={dltContent}
-          handleClose={closeDltContainerHandler}
-          size="size-xl"
-        />
-      );
-    }
-
+    // Slideboxes are rendered outside the page-level spinner to avoid
+    // stacking/blur issues during initial loads.
+    if (showDltContainer) return null;
     return (
       <>
-        {templateStatus !== '' && (<CapRow className="template-status-container">
-          <CapLabel type="label2">
-            {formatMessage(messages.templateStatusLabel)}
-          </CapLabel>
-
-          {templateStatus && (
-            <CapAlert
-              message={getTemplateStatusMessage()}
-              type={getTemplateStatusType(templateStatus)}
-            />
-          )}
-        </CapRow>
+        {templateStatus !== '' && (
+          <CapRow className="template-status-container">
+            <CapColumn span={14}>
+              <CapLabel type="label2">
+                {formatMessage(messages.templateStatusLabel)}
+              </CapLabel>
+
+              {!isHostInfoBip && templateStatus && (
+                <CapAlert
+                  message={getTemplateStatusMessage()}
+                  type={getTemplateStatusType(templateStatus)}
+                />
+              )}
+            </CapColumn>
+          </CapRow>
         )}
-        <CapRow className="cap-rcs-creatives">
+        <CapRow className={`cap-rcs-creatives ${isEditLike ? 'rcs-edit-mode' : ''}`}>
           <CapColumn span={14}>
             {/* template name */}
             {isFullMode && (
-              <CapInput
-                id="rcs_template_name_input"
-                data-testid="template_name"
-                onChange={onTemplateNameChange}
-                errorMessage={templateNameError}
-                placeholder={formatMessage(
-                  globalMessages.templateNamePlaceholder,
-                )}
-                value={templateName || ''}
-                size="default"
-                label={formatMessage(globalMessages.creativeNameLabel)}
-                disabled={(isEditFlow || !isFullMode)}
-              />
+              isEditFlow ? (
+                <div className="rcs-creative-name-readonly">
+                  <CapHeading type="h4">
+                    {formatMessage(globalMessages.creativeNameLabel)}
+                  </CapHeading>
+                  <CapHeading type="h5" className="rcs-creative-name-value">
+                    {templateName || '-'}
+                  </CapHeading>
+                </div>
+              ) : (
+                <CapInput
+                  id="rcs_template_name_input"
+                  data-testid="template_name"
+                  onChange={onTemplateNameChange}
+                  errorMessage={templateNameError}
+                  placeholder={formatMessage(
+                    globalMessages.templateNamePlaceholder,
+                  )}
+                  value={templateName || ''}
+                  size="default"
+                  label={formatMessage(globalMessages.creativeNameLabel)}
+                  disabled={(isEditFlow || !isFullMode)}
+                />
+              )
             )}
             {renderLabel('templateTypeLabel')}
+            
             <CapRadioGroup
               id="select-rcs-template-type"
               options={TEMPLATE_TYPE_OPTIONS}
@@ -2316,24 +3960,30 @@ const splitTemplateVarString = (str) => {
               disabled={(isEditFlow || !isFullMode)}
             />
 
-            {/* Show media only for rich_card or carousel */}
-            {(templateType === contentType.rich_card || templateType === contentType.carousel) && (
+            {templateType === contentType.carousel ? (
+              renderCarouselSection()
+            ) : (
               <>
-                {renderLabel('mediaLabel')}
-                  <CapRadioGroup
-                    options={mediaRadioOptions || []}
-                    value={templateMediaType}
-                    onChange={onTemplateMediaTypeChange}
-                    disabled={(isEditFlow || !isFullMode)}
-                    className="rcs-radio"
-                  />
-                <div className="rcs-container-image">
-                  {getMediaBasedComponent()}
-                </div>
+                {/* Show media only for rich_card */}
+                {templateType === contentType.rich_card && (
+                  <>
+                    {renderLabel('mediaLabel')}
+                    <CapRadioGroup
+                      options={mediaRadioOptions || []}
+                      value={templateMediaType}
+                      onChange={onTemplateMediaTypeChange}
+                      disabled={(isEditFlow || !isFullMode)}
+                      className="rcs-radio"
+                    />
+                    <div className="rcs-container-image">
+                      {getMediaBasedComponent()}
+                    </div>
+                  </>
+                )}
+                {renderTextComponent()}
               </>
             )}
-            {renderTextComponent()}
-            <CapDivider style={{ margin: `${CAP_SPACE_28} 0` }} />
+            <CapDivider className="rcs-fallback-section-divider" />
             {renderFallBackSmsComponent()}
             <div className="rcs-scroll-div" />
           </CapColumn>
@@ -2345,7 +3995,8 @@ const splitTemplateVarString = (str) => {
 
        
         <div className="rcs-footer">
-          {!isEditFlow && (
+          {/* Full-mode create only: send-for-approval + disabled test/preview. Library mode uses Done below — onDoneCallback() is undefined when !isFullMode, so do not render this row (avoids a no-op primary button). */}
+          {!isEditFlow && isFullMode && (
           <>
               <div className="button-disabled-tooltip-wrapper">
                 <CapButton
@@ -2353,7 +4004,9 @@ const splitTemplateVarString = (str) => {
                   disabled={isDisableDone()}
                   className="rcs-done-btn"
                 >
-                  <FormattedMessage {...messages.sendForApprovalButtonLabel} />
+                  <FormattedMessage 
+                  {...(isHostInfoBip ? messages.doneButtonLabel : messages.sendForApprovalButtonLabel)} 
+                  />
                 </CapButton>
               </div>
               <CapTooltip
@@ -2366,7 +4019,6 @@ const splitTemplateVarString = (str) => {
                     className="rcs-test-preview-btn"
                     type="secondary"
                     disabled={true}
-                    style={{ marginLeft: "8px" }}
                   >
                     <FormattedMessage {...creativesMessages.testAndPreview} />
                   </CapButton>
@@ -2387,7 +4039,7 @@ const splitTemplateVarString = (str) => {
               </div>
           </>
           )}
-          {isEditFlow && templateStatus === RCS_STATUSES.approved && (
+          {isEditFlow && (isHostInfoBip || templateStatus === RCS_STATUSES.approved) && (
             <>
               <CapButton
                 onClick={handleTestAndPreview}
@@ -2399,51 +4051,6 @@ const splitTemplateVarString = (str) => {
             </>
           )}
         </div>
-
-
-        {fallbackPreviewmode && (
-          <CapSlideBox
-            className="rcs-fallback-preview"
-            show={fallbackPreviewmode}
-            header={(
-              <CapHeading type="h7" style={{ color: CAP_G01 }}>
-                {formatMessage(messages.fallbackPreviewtitle)}
-              </CapHeading>
-            )}
-            content={(
-              <>
-                <UnifiedPreview
-                  channel={RCS}
-                  content={{
-                    rcsPreviewContent: {
-                      rcsDesc: tempMsg,
-                    },
-                  }}
-                  device={ANDROID}
-                  showDeviceToggle={false}
-                  showHeader={false}
-                  formatMessage={formatMessage}
-                />
-                <CapHeading
-                  type="h3"
-                  style={{ textAlign: 'center' }}
-                  className="margin-t-16"
-                >
-                  {formatMessage(messages.totalCharacters, {
-                    smsCount: Math.ceil(
-                      tempMsg?.length / FALLBACK_MESSAGE_MAX_LENGTH,
-                    ),
-                    number: tempMsg.length,
-                  })}
-                </CapHeading>
-              </>
-            )}
-            handleClose={() => {
-              setFallbackPreviewmode(false);
-              setDltPreviewData('');
-            }}
-          />
-        )}
       </>
     );
   };
@@ -2452,23 +4059,57 @@ const splitTemplateVarString = (str) => {
       <CapSpin spinning={loadingTags || spin}>
         {getMainContent()}
       </CapSpin>
+
+      {showDltContainer && (() => {
+        const { dltHeader = '', dltContent = '' } = getDltSlideBoxContent() || {};
+        return (
+          <CapSlideBox
+            show={showDltContainer}
+            header={dltHeader}
+            content={dltContent}
+            handleClose={closeDltContainerHandler}
+            size="size-xl"
+          />
+        );
+      })()}
+
       <TestAndPreviewSlidebox
         show={propsShowTestAndPreviewSlidebox || showTestAndPreviewSlidebox}
         onClose={handleCloseTestAndPreview}
-        formData={null} // RCS doesn't use formData structure like SMS
-        content={getTemplateContent()}
+        formData={testPreviewFormData}
+        content={testAndPreviewContent}
         currentChannel={RCS}
+        orgUnitId={orgUnitId}
+        rcsTestPreviewOptions={{ isLibraryMode: !isFullMode }}
+        smsFallbackContent={
+          smsFallbackData && (smsFallbackData.templateContent || smsFallbackData.content)
+            ? {
+              templateContent:
+                smsFallbackData.templateContent || smsFallbackData.content || '',
+              templateName: smsFallbackData.templateName || '',
+              [RCS_SMS_FALLBACK_VAR_MAPPED_PROP]: !isFullMode
+                ? mergeRcsSmsFallbackVarMapLayers(
+                  getLibrarySmsFallbackApiBaselineFromTemplateData(templateData),
+                  smsFallbackData,
+                )
+                : mergeRcsSmsFallbackVarMapLayers({}, smsFallbackData),
+            }
+            : null
+        }
+        smsRegister={smsRegister}
       />
     </>
   );
 };
 
+
 const mapStateToProps = createStructuredSelector({
   rcsData: makeSelectRcs(),
   accountData: makeSelectAccount(),
   metaEntities: makeSelectMetaEntities(),
   loadingTags: isLoadingMetaEntities(),
   injectedTags: setInjectedTags(),
+  currentOrgDetails: selectCurrentOrgDetails(),
 });
 
 const mapDispatchToProps = (dispatch) => ({