@camunda/connectors-element-templates 1.0.19 → 1.0.21

package/src/element-templates/servicenow-connector.json

@@ -4,7 +4,1364 @@
     "$schema": "https://unpkg.com/@camunda/zeebe-element-templates-json-schema/resources/schema.json",
     "name": "ServiceNow Outbound Connector",
     "id": "io.camunda.connectors.ServiceNow.v1",
-    "version": 1,
+    "version": 3,
+    "description": "Execute CRUD operations on any ServiceNow table",
+    "keywords": [
+      "create record",
+      "read record",
+      "update record",
+      "delete record",
+      "create ticket",
+      "get ticket",
+      "update ticket",
+      "delete ticket",
+      "incident",
+      "change request",
+      "service request",
+      "ITSM",
+      "IT service management",
+      "catalog item",
+      "change management",
+      "change task",
+      "service catalog"
+    ],
+    "documentationRef": "https://docs.camunda.io/docs/components/camunda-integrations/servicenow/connectors/outbound-connector/",
+    "category": {
+      "id": "connectors",
+      "name": "Connectors"
+    },
+    "appliesTo": ["bpmn:Task"],
+    "elementType": {
+      "value": "bpmn:ServiceTask"
+    },
+    "groups": [
+      {
+        "id": "operation",
+        "label": "Operation"
+      },
+      {
+        "id": "sn",
+        "label": "ServiceNow"
+      },
+      {
+        "id": "input",
+        "label": "Input"
+      },
+      {
+        "id": "authentication",
+        "label": "Authentication"
+      },
+      {
+        "id": "endpoint",
+        "label": "HTTP endpoint"
+      },
+      {
+        "id": "timeout",
+        "label": "Connection timeout"
+      },
+      {
+        "id": "output",
+        "label": "Output mapping"
+      },
+      {
+        "id": "error",
+        "label": "Error handling"
+      },
+      {
+        "id": "retries",
+        "label": "Retries"
+      }
+    ],
+    "properties": [
+      {
+        "value": "io.camunda:http-json:1",
+        "binding": {
+          "property": "type",
+          "type": "zeebe:taskDefinition"
+        },
+        "type": "Hidden"
+      },
+      {
+        "id": "snInstance",
+        "label": "Instance name",
+        "tooltip": "Enter only the instance name from your ServiceNow URL",
+        "optional": false,
+        "feel": "optional",
+        "group": "sn",
+        "binding": {
+          "name": "snInstance",
+          "type": "zeebe:input"
+        },
+        "constraints": {
+          "notEmpty": true
+        },
+        "type": "String"
+      },
+      {
+        "id": "operationGroup",
+        "label": "Operation",
+        "group": "operation",
+        "type": "Dropdown",
+        "value": "read",
+        "choices": [
+          { "name": "Create", "value": "create" },
+          { "name": "Read", "value": "read" },
+          { "name": "Update", "value": "update" },
+          { "name": "Delete", "value": "delete" }
+        ],
+        "binding": {
+          "type": "zeebe:input",
+          "name": "operationGroup"
+        }
+      },
+      {
+        "id": "targetTable",
+        "label": "Target table",
+        "group": "operation",
+        "type": "Dropdown",
+        "value": "change_task",
+        "choices": [
+          { "name": "Requested Item [sc_req_item]", "value": "sc_req_item" },
+          {
+            "name": "Change Request [change_request]",
+            "value": "change_request"
+          },
+          { "name": "Change Task [change_task]", "value": "change_task" },
+          {
+            "name": "Service Catalog Request [sc_request]",
+            "value": "sc_request"
+          },
+          { "name": "Service Catalog Task [sc_task]", "value": "sc_task" },
+          { "name": "Incident [incident]", "value": "incident" },
+          { "name": "Other - type a table name", "value": "__custom" }
+        ],
+        "binding": {
+          "type": "zeebe:input",
+          "name": "targetTable"
+        }
+      },
+      {
+        "//": "used for all operation types",
+        "id": "customRequestTarget",
+        "label": "Enter table name",
+        "tooltip": "Type the exact ServiceNow table name",
+        "description": "Note: Table names are case-sensitive",
+        "type": "String",
+        "group": "sn",
+        "binding": {
+          "name": "customRequestTarget",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "targetTable",
+          "equals": "__custom"
+        }
+      },
+      {
+        "id": "sysparm_query",
+        "label": "Query parameters (sysparm_query)",
+        "tooltip": "Separate multiple conditions with '^'",
+        "placeholder": "active=true^priority=1",
+        "optional": true,
+        "feel": "optional",
+        "group": "input",
+        "binding": {
+          "name": "sysparm_query",
+          "type": "zeebe:input"
+        },
+        "type": "String",
+        "constraints": {
+          "notEmpty": false,
+          "pattern": {
+            "value": "^(?!.*&).*$",
+            "message": "invalid: use '^' instead of '&'"
+          }
+        },
+        "condition": {
+          "property": "operationGroup",
+          "oneOf": ["read"]
+        }
+      },
+      {
+        "id": "sysparm_fields",
+        "label": "Fields to return (sysparm_fields)",
+        "tooltip": "Comma-separated field names",
+        "placeholder": "sys_id,number,short_description",
+        "optional": true,
+        "feel": "optional",
+        "group": "input",
+        "binding": {
+          "name": "sysparm_fields",
+          "type": "zeebe:input"
+        },
+        "type": "String",
+        "condition": {
+          "property": "operationGroup",
+          "oneOf": ["read"]
+        }
+      },
+      {
+        "id": "sysparm_limit",
+        "label": "Result limit (sysparm_limit)",
+        "tooltip": "The maximum number of records to return",
+        "placeholder": "10",
+        "optional": true,
+        "feel": "optional",
+        "group": "input",
+        "binding": {
+          "name": "sysparm_limit",
+          "type": "zeebe:input"
+        },
+        "type": "String",
+        "condition": {
+          "property": "operationGroup",
+          "oneOf": ["read"]
+        }
+      },
+
+      {
+        "id": "updateTarget",
+        "label": "Sys ID of the record to update",
+        "type": "String",
+        "feel": "optional",
+        "group": "sn",
+        "binding": {
+          "name": "updateTarget",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "operationGroup",
+          "equals": "update"
+        }
+      },
+
+      {
+        "id": "deleteTarget",
+        "label": "Sys ID of the record to delete",
+        "type": "String",
+        "feel": "optional",
+        "group": "sn",
+        "binding": {
+          "name": "deleteTarget",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "operationGroup",
+          "equals": "delete"
+        }
+      },
+
+      {
+        "//": "create or update sc_req_item",
+        "id": "payload_sc_req_item",
+        "group": "input",
+        "label": "Payload",
+        "type": "Text",
+        "feel": "required",
+        "value": "={\n // Example payload fields\n  // Replace or remove as needed\n  \n  \"active\": true,\n\"activity_due\": \"1970-04-02 18:26:17\",\n\"additional_assignee_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"approval\": \"40 chars\",\n\"approval_history\": null,\n\"approval_set\": \"2014-11-12 04:51:19\",\n\"assigned_to\": \"9666e0c3c611227c017f673bcebef646\",\n\"assignment_group\": \"9666e0c3c611227c017f673bcebef646\",\n\"backordered\": true,\n\"billable\": true,\n\"business_duration\": \"1970-04-02 18:26:17\",\n\"business_service\": \"9666e0c3c611227c017f673bcebef646\",\n\"calendar_duration\": \"1970-04-02 18:26:17\",\n\"cat_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"close_notes\": \"4000 chars\",\n\"closed_at\": \"2014-11-12 04:51:19\",\n\"closed_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"cmdb_ci\": \"9666e0c3c611227c017f673bcebef646\",\n\"comments\": null,\n\"comments_and_work_notes\": null,\n\"company\": \"9666e0c3c611227c017f673bcebef646\",\n\"configuration_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"contact_type\": \"40 chars\",\n\"context\": \"9666e0c3c611227c017f673bcebef646\",\n\"contract\": \"9666e0c3c611227c017f673bcebef646\",\n\"correlation_display\": \"100 chars\",\n\"correlation_id\": \"100 chars\",\n\"delivery_plan\": \"9666e0c3c611227c017f673bcebef646\",\n\"delivery_task\": \"9666e0c3c611227c017f673bcebef646\",\n\"description\": \"4000 chars\",\n\"due_date\": \"2014-11-12 04:51:19\",\n\"escalation\": 9999999999999999999999999999999999999999,\n\"estimated_delivery\": \"2014-11-12 04:51:19\",\n\"expected_start\": \"2014-11-12 04:51:19\",\n\"flow_context\": \"9666e0c3c611227c017f673bcebef646\",\n\"follow_up\": \"2014-11-12 04:51:19\",\n\"group_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"impact\": 9999999999999999999999999999999999999999,\n\"knowledge\": true,\n\"location\": \"9666e0c3c611227c017f673bcebef646\",\n\"made_sla\": true,\n\"number\": \"40 chars\",\n\"opened_at\": \"2014-11-12 04:51:19\",\n\"opened_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"order\": 9999999999999999999999999999999999999999,\n\"order_guide\": \"9666e0c3c611227c017f673bcebef646\",\n\"parent\": \"9666e0c3c611227c017f673bcebef646\",\n\"price\": 0.00,\n\"priority\": 9999999999999999999999999999999999999999,\n\"quantity\": 9999999999999999999999999999999999999999,\n\"reassignment_count\": 9999999999999999999999999999999999999999,\n\"recurring_frequency\": null,\n\"recurring_price\": 0.00,\n\"rejection_goto\": \"ref_id\",\n\"request\": \"9666e0c3c611227c017f673bcebef646\",\n\"requested_for\": \"9666e0c3c611227c017f673bcebef646\",\n\"route_reason\": 9999999999999999999999999999999999999999,\n\"sc_catalog\": \"9666e0c3c611227c017f673bcebef646\",\n\"service_offering\": \"9666e0c3c611227c017f673bcebef646\",\n\"short_description\": \"160 chars\",\n\"sla_due\": \"1970-04-02 18:26:17\",\n\"stage\": null,\n\"state\": 9999999999999999999999999999999999999999,\n\"sys_class_name\": null,\n\"sys_created_by\": \"40 chars\",\n\"sys_created_on\": \"2014-11-12 04:51:19\",\n\"sys_domain\": \"global\",\n\"sys_domain_path\": null,\n\"sys_id\": null,\n\"sys_mod_count\": 9999999999999999999999999999999999999999,\n\"sys_updated_by\": \"40 chars\",\n\"sys_updated_on\": \"2014-11-12 04:51:19\",\n\"task_effective_number\": \"40 chars\",\n\"time_worked\": null,\n\"universal_request\": \"9666e0c3c611227c017f673bcebef646\",\n\"upon_approval\": \"40 chars\",\n\"upon_reject\": \"40 chars\",\n\"urgency\": 9999999999999999999999999999999999999999,\n\"user_input\": null,\n\"variables\": null,\n\"watch_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"wf_activity\": \"ref_id\",\n\"work_end\": \"2014-11-12 04:51:19\",\n\"work_notes\": null,\n\"work_notes_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"work_start\": \"2014-11-12 04:51:19\"\n}",
+        "binding": {
+          "type": "zeebe:input",
+          "name": "body_sc_req_item"
+        },
+        "condition": {
+          "allMatch": [
+            {
+              "property": "operationGroup",
+              "oneOf": ["create", "update"]
+            },
+            {
+              "property": "targetTable",
+              "equals": "sc_req_item"
+            }
+          ]
+        },
+        "optional": true
+      },
+
+      {
+        "//": "create or update change_request",
+        "id": "payload_change_request",
+        "group": "input",
+        "label": "Payload",
+        "type": "Text",
+        "feel": "required",
+        "value": "={\n // Example payload fields\n  // Replace or remove as needed\n  \n  \"active\": true,\n\"activity_due\": \"1970-04-02 18:26:17\",\n\"additional_assignee_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"approval\": \"40 chars\",\n\"approval_history\": null,\n\"approval_set\": \"2014-11-12 04:51:19\",\n\"assigned_to\": \"9666e0c3c611227c017f673bcebef646\",\n\"assignment_group\": \"9666e0c3c611227c017f673bcebef646\",\n\"backordered\": true,\n\"billable\": true,\n\"business_duration\": \"1970-04-02 18:26:17\",\n\"business_service\": \"9666e0c3c611227c017f673bcebef646\",\n\"calendar_duration\": \"1970-04-02 18:26:17\",\n\"cat_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"close_notes\": \"4000 chars\",\n\"closed_at\": \"2014-11-12 04:51:19\",\n\"closed_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"cmdb_ci\": \"9666e0c3c611227c017f673bcebef646\",\n\"comments\": null,\n\"comments_and_work_notes\": null,\n\"company\": \"9666e0c3c611227c017f673bcebef646\",\n\"configuration_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"contact_type\": \"40 chars\",\n\"context\": \"9666e0c3c611227c017f673bcebef646\",\n\"contract\": \"9666e0c3c611227c017f673bcebef646\",\n\"correlation_display\": \"100 chars\",\n\"correlation_id\": \"100 chars\",\n\"delivery_plan\": \"9666e0c3c611227c017f673bcebef646\",\n\"delivery_task\": \"9666e0c3c611227c017f673bcebef646\",\n\"description\": \"4000 chars\",\n\"due_date\": \"2014-11-12 04:51:19\",\n\"escalation\": 9999999999999999999999999999999999999999,\n\"estimated_delivery\": \"2014-11-12 04:51:19\",\n\"expected_start\": \"2014-11-12 04:51:19\",\n\"flow_context\": \"9666e0c3c611227c017f673bcebef646\",\n\"follow_up\": \"2014-11-12 04:51:19\",\n\"group_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"impact\": 9999999999999999999999999999999999999999,\n\"knowledge\": true,\n\"location\": \"9666e0c3c611227c017f673bcebef646\",\n\"made_sla\": true,\n\"number\": \"40 chars\",\n\"opened_at\": \"2014-11-12 04:51:19\",\n\"opened_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"order\": 9999999999999999999999999999999999999999,\n\"order_guide\": \"9666e0c3c611227c017f673bcebef646\",\n\"parent\": \"9666e0c3c611227c017f673bcebef646\",\n\"price\": 0.00,\n\"priority\": 9999999999999999999999999999999999999999,\n\"quantity\": 9999999999999999999999999999999999999999,\n\"reassignment_count\": 9999999999999999999999999999999999999999,\n\"recurring_frequency\": null,\n\"recurring_price\": 0.00,\n\"rejection_goto\": \"ref_id\",\n\"request\": \"9666e0c3c611227c017f673bcebef646\",\n\"requested_for\": \"9666e0c3c611227c017f673bcebef646\",\n\"route_reason\": 9999999999999999999999999999999999999999,\n\"sc_catalog\": \"9666e0c3c611227c017f673bcebef646\",\n\"service_offering\": \"9666e0c3c611227c017f673bcebef646\",\n\"short_description\": \"160 chars\",\n\"sla_due\": \"1970-04-02 18:26:17\",\n\"stage\": null,\n\"state\": 9999999999999999999999999999999999999999,\n\"sys_class_name\": null,\n\"sys_created_by\": \"40 chars\",\n\"sys_created_on\": \"2014-11-12 04:51:19\",\n\"sys_domain\": \"global\",\n\"sys_domain_path\": null,\n\"sys_id\": null,\n\"sys_mod_count\": 9999999999999999999999999999999999999999,\n\"sys_updated_by\": \"40 chars\",\n\"sys_updated_on\": \"2014-11-12 04:51:19\",\n\"task_effective_number\": \"40 chars\",\n\"time_worked\": null,\n\"universal_request\": \"9666e0c3c611227c017f673bcebef646\",\n\"upon_approval\": \"40 chars\",\n\"upon_reject\": \"40 chars\",\n\"urgency\": 9999999999999999999999999999999999999999,\n\"user_input\": null,\n\"variables\": null,\n\"watch_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"wf_activity\": \"ref_id\",\n\"work_end\": \"2014-11-12 04:51:19\",\n\"work_notes\": null,\n\"work_notes_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"work_start\": \"2014-11-12 04:51:19\"\n}",
+        "binding": {
+          "type": "zeebe:input",
+          "name": "body_change_request"
+        },
+        "condition": {
+          "allMatch": [
+            {
+              "property": "operationGroup",
+              "oneOf": ["create", "update"]
+            },
+            {
+              "property": "targetTable",
+              "equals": "change_request"
+            }
+          ]
+        },
+        "optional": true
+      },
+
+      {
+        "//": "create or update change_task",
+        "id": "payload_change_task",
+        "group": "input",
+        "label": "Payload",
+        "type": "Text",
+        "feel": "required",
+        "value": "={\n // Example payload fields\n  // Replace or remove as needed\n  \n  \"active\": true,\n\"activity_due\": \"1970-04-02 18:26:17\",\n\"additional_assignee_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"approval\": \"40 chars\",\n\"approval_history\": null,\n\"approval_set\": \"2014-11-12 04:51:19\",\n\"assigned_to\": \"9666e0c3c611227c017f673bcebef646\",\n\"assignment_group\": \"9666e0c3c611227c017f673bcebef646\",\n\"backordered\": true,\n\"billable\": true,\n\"business_duration\": \"1970-04-02 18:26:17\",\n\"business_service\": \"9666e0c3c611227c017f673bcebef646\",\n\"calendar_duration\": \"1970-04-02 18:26:17\",\n\"cat_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"close_notes\": \"4000 chars\",\n\"closed_at\": \"2014-11-12 04:51:19\",\n\"closed_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"cmdb_ci\": \"9666e0c3c611227c017f673bcebef646\",\n\"comments\": null,\n\"comments_and_work_notes\": null,\n\"company\": \"9666e0c3c611227c017f673bcebef646\",\n\"configuration_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"contact_type\": \"40 chars\",\n\"context\": \"9666e0c3c611227c017f673bcebef646\",\n\"contract\": \"9666e0c3c611227c017f673bcebef646\",\n\"correlation_display\": \"100 chars\",\n\"correlation_id\": \"100 chars\",\n\"delivery_plan\": \"9666e0c3c611227c017f673bcebef646\",\n\"delivery_task\": \"9666e0c3c611227c017f673bcebef646\",\n\"description\": \"4000 chars\",\n\"due_date\": \"2014-11-12 04:51:19\",\n\"escalation\": 9999999999999999999999999999999999999999,\n\"estimated_delivery\": \"2014-11-12 04:51:19\",\n\"expected_start\": \"2014-11-12 04:51:19\",\n\"flow_context\": \"9666e0c3c611227c017f673bcebef646\",\n\"follow_up\": \"2014-11-12 04:51:19\",\n\"group_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"impact\": 9999999999999999999999999999999999999999,\n\"knowledge\": true,\n\"location\": \"9666e0c3c611227c017f673bcebef646\",\n\"made_sla\": true,\n\"number\": \"40 chars\",\n\"opened_at\": \"2014-11-12 04:51:19\",\n\"opened_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"order\": 9999999999999999999999999999999999999999,\n\"order_guide\": \"9666e0c3c611227c017f673bcebef646\",\n\"parent\": \"9666e0c3c611227c017f673bcebef646\",\n\"price\": 0.00,\n\"priority\": 9999999999999999999999999999999999999999,\n\"quantity\": 9999999999999999999999999999999999999999,\n\"reassignment_count\": 9999999999999999999999999999999999999999,\n\"recurring_frequency\": null,\n\"recurring_price\": 0.00,\n\"rejection_goto\": \"ref_id\",\n\"request\": \"9666e0c3c611227c017f673bcebef646\",\n\"requested_for\": \"9666e0c3c611227c017f673bcebef646\",\n\"route_reason\": 9999999999999999999999999999999999999999,\n\"sc_catalog\": \"9666e0c3c611227c017f673bcebef646\",\n\"service_offering\": \"9666e0c3c611227c017f673bcebef646\",\n\"short_description\": \"160 chars\",\n\"sla_due\": \"1970-04-02 18:26:17\",\n\"stage\": null,\n\"state\": 9999999999999999999999999999999999999999,\n\"sys_class_name\": null,\n\"sys_created_by\": \"40 chars\",\n\"sys_created_on\": \"2014-11-12 04:51:19\",\n\"sys_domain\": \"global\",\n\"sys_domain_path\": null,\n\"sys_id\": null,\n\"sys_mod_count\": 9999999999999999999999999999999999999999,\n\"sys_updated_by\": \"40 chars\",\n\"sys_updated_on\": \"2014-11-12 04:51:19\",\n\"task_effective_number\": \"40 chars\",\n\"time_worked\": null,\n\"universal_request\": \"9666e0c3c611227c017f673bcebef646\",\n\"upon_approval\": \"40 chars\",\n\"upon_reject\": \"40 chars\",\n\"urgency\": 9999999999999999999999999999999999999999,\n\"user_input\": null,\n\"variables\": null,\n\"watch_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"wf_activity\": \"ref_id\",\n\"work_end\": \"2014-11-12 04:51:19\",\n\"work_notes\": null,\n\"work_notes_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"work_start\": \"2014-11-12 04:51:19\"\n}",
+        "binding": {
+          "type": "zeebe:input",
+          "name": "body_change_task"
+        },
+        "condition": {
+          "allMatch": [
+            {
+              "property": "operationGroup",
+              "oneOf": ["create", "update"]
+            },
+            {
+              "property": "targetTable",
+              "equals": "change_task"
+            }
+          ]
+        },
+        "optional": true
+      },
+
+      {
+        "//": "create or update sc_request",
+        "id": "payload_sc_request",
+        "group": "input",
+        "label": "Payload",
+        "type": "Text",
+        "feel": "required",
+        "value": "={\n // Example payload fields\n  // Replace or remove as needed\n  \n  \"active\": true,\n\"activity_due\": \"1970-04-02 18:26:17\",\n\"additional_assignee_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"approval\": \"40 chars\",\n\"approval_history\": null,\n\"approval_set\": \"2014-11-12 04:51:19\",\n\"assigned_to\": \"9666e0c3c611227c017f673bcebef646\",\n\"assignment_group\": \"9666e0c3c611227c017f673bcebef646\",\n\"backordered\": true,\n\"billable\": true,\n\"business_duration\": \"1970-04-02 18:26:17\",\n\"business_service\": \"9666e0c3c611227c017f673bcebef646\",\n\"calendar_duration\": \"1970-04-02 18:26:17\",\n\"cat_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"close_notes\": \"4000 chars\",\n\"closed_at\": \"2014-11-12 04:51:19\",\n\"closed_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"cmdb_ci\": \"9666e0c3c611227c017f673bcebef646\",\n\"comments\": null,\n\"comments_and_work_notes\": null,\n\"company\": \"9666e0c3c611227c017f673bcebef646\",\n\"configuration_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"contact_type\": \"40 chars\",\n\"context\": \"9666e0c3c611227c017f673bcebef646\",\n\"contract\": \"9666e0c3c611227c017f673bcebef646\",\n\"correlation_display\": \"100 chars\",\n\"correlation_id\": \"100 chars\",\n\"delivery_plan\": \"9666e0c3c611227c017f673bcebef646\",\n\"delivery_task\": \"9666e0c3c611227c017f673bcebef646\",\n\"description\": \"4000 chars\",\n\"due_date\": \"2014-11-12 04:51:19\",\n\"escalation\": 9999999999999999999999999999999999999999,\n\"estimated_delivery\": \"2014-11-12 04:51:19\",\n\"expected_start\": \"2014-11-12 04:51:19\",\n\"flow_context\": \"9666e0c3c611227c017f673bcebef646\",\n\"follow_up\": \"2014-11-12 04:51:19\",\n\"group_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"impact\": 9999999999999999999999999999999999999999,\n\"knowledge\": true,\n\"location\": \"9666e0c3c611227c017f673bcebef646\",\n\"made_sla\": true,\n\"number\": \"40 chars\",\n\"opened_at\": \"2014-11-12 04:51:19\",\n\"opened_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"order\": 9999999999999999999999999999999999999999,\n\"order_guide\": \"9666e0c3c611227c017f673bcebef646\",\n\"parent\": \"9666e0c3c611227c017f673bcebef646\",\n\"price\": 0.00,\n\"priority\": 9999999999999999999999999999999999999999,\n\"quantity\": 9999999999999999999999999999999999999999,\n\"reassignment_count\": 9999999999999999999999999999999999999999,\n\"recurring_frequency\": null,\n\"recurring_price\": 0.00,\n\"rejection_goto\": \"ref_id\",\n\"request\": \"9666e0c3c611227c017f673bcebef646\",\n\"requested_for\": \"9666e0c3c611227c017f673bcebef646\",\n\"route_reason\": 9999999999999999999999999999999999999999,\n\"sc_catalog\": \"9666e0c3c611227c017f673bcebef646\",\n\"service_offering\": \"9666e0c3c611227c017f673bcebef646\",\n\"short_description\": \"160 chars\",\n\"sla_due\": \"1970-04-02 18:26:17\",\n\"stage\": null,\n\"state\": 9999999999999999999999999999999999999999,\n\"sys_class_name\": null,\n\"sys_created_by\": \"40 chars\",\n\"sys_created_on\": \"2014-11-12 04:51:19\",\n\"sys_domain\": \"global\",\n\"sys_domain_path\": null,\n\"sys_id\": null,\n\"sys_mod_count\": 9999999999999999999999999999999999999999,\n\"sys_updated_by\": \"40 chars\",\n\"sys_updated_on\": \"2014-11-12 04:51:19\",\n\"task_effective_number\": \"40 chars\",\n\"time_worked\": null,\n\"universal_request\": \"9666e0c3c611227c017f673bcebef646\",\n\"upon_approval\": \"40 chars\",\n\"upon_reject\": \"40 chars\",\n\"urgency\": 9999999999999999999999999999999999999999,\n\"user_input\": null,\n\"variables\": null,\n\"watch_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"wf_activity\": \"ref_id\",\n\"work_end\": \"2014-11-12 04:51:19\",\n\"work_notes\": null,\n\"work_notes_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"work_start\": \"2014-11-12 04:51:19\"\n}",
+        "binding": {
+          "type": "zeebe:input",
+          "name": "body_sc_request"
+        },
+        "condition": {
+          "allMatch": [
+            {
+              "property": "operationGroup",
+              "oneOf": ["create", "update"]
+            },
+            {
+              "property": "targetTable",
+              "equals": "sc_request"
+            }
+          ]
+        },
+        "optional": true
+      },
+
+      {
+        "//": "create or update sc_task",
+        "id": "payload_sc_task",
+        "group": "input",
+        "label": "Payload",
+        "type": "Text",
+        "feel": "required",
+        "value": "={\n // Example payload fields\n  // Replace or remove as needed\n  \n  \"active\": true,\n\"activity_due\": \"1970-04-02 18:26:17\",\n\"additional_assignee_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"approval\": \"40 chars\",\n\"approval_history\": null,\n\"approval_set\": \"2014-11-12 04:51:19\",\n\"assigned_to\": \"9666e0c3c611227c017f673bcebef646\",\n\"assignment_group\": \"9666e0c3c611227c017f673bcebef646\",\n\"backordered\": true,\n\"billable\": true,\n\"business_duration\": \"1970-04-02 18:26:17\",\n\"business_service\": \"9666e0c3c611227c017f673bcebef646\",\n\"calendar_duration\": \"1970-04-02 18:26:17\",\n\"cat_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"close_notes\": \"4000 chars\",\n\"closed_at\": \"2014-11-12 04:51:19\",\n\"closed_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"cmdb_ci\": \"9666e0c3c611227c017f673bcebef646\",\n\"comments\": null,\n\"comments_and_work_notes\": null,\n\"company\": \"9666e0c3c611227c017f673bcebef646\",\n\"configuration_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"contact_type\": \"40 chars\",\n\"context\": \"9666e0c3c611227c017f673bcebef646\",\n\"contract\": \"9666e0c3c611227c017f673bcebef646\",\n\"correlation_display\": \"100 chars\",\n\"correlation_id\": \"100 chars\",\n\"delivery_plan\": \"9666e0c3c611227c017f673bcebef646\",\n\"delivery_task\": \"9666e0c3c611227c017f673bcebef646\",\n\"description\": \"4000 chars\",\n\"due_date\": \"2014-11-12 04:51:19\",\n\"escalation\": 9999999999999999999999999999999999999999,\n\"estimated_delivery\": \"2014-11-12 04:51:19\",\n\"expected_start\": \"2014-11-12 04:51:19\",\n\"flow_context\": \"9666e0c3c611227c017f673bcebef646\",\n\"follow_up\": \"2014-11-12 04:51:19\",\n\"group_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"impact\": 9999999999999999999999999999999999999999,\n\"knowledge\": true,\n\"location\": \"9666e0c3c611227c017f673bcebef646\",\n\"made_sla\": true,\n\"number\": \"40 chars\",\n\"opened_at\": \"2014-11-12 04:51:19\",\n\"opened_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"order\": 9999999999999999999999999999999999999999,\n\"order_guide\": \"9666e0c3c611227c017f673bcebef646\",\n\"parent\": \"9666e0c3c611227c017f673bcebef646\",\n\"price\": 0.00,\n\"priority\": 9999999999999999999999999999999999999999,\n\"quantity\": 9999999999999999999999999999999999999999,\n\"reassignment_count\": 9999999999999999999999999999999999999999,\n\"recurring_frequency\": null,\n\"recurring_price\": 0.00,\n\"rejection_goto\": \"ref_id\",\n\"request\": \"9666e0c3c611227c017f673bcebef646\",\n\"requested_for\": \"9666e0c3c611227c017f673bcebef646\",\n\"route_reason\": 9999999999999999999999999999999999999999,\n\"sc_catalog\": \"9666e0c3c611227c017f673bcebef646\",\n\"service_offering\": \"9666e0c3c611227c017f673bcebef646\",\n\"short_description\": \"160 chars\",\n\"sla_due\": \"1970-04-02 18:26:17\",\n\"stage\": null,\n\"state\": 9999999999999999999999999999999999999999,\n\"sys_class_name\": null,\n\"sys_created_by\": \"40 chars\",\n\"sys_created_on\": \"2014-11-12 04:51:19\",\n\"sys_domain\": \"global\",\n\"sys_domain_path\": null,\n\"sys_id\": null,\n\"sys_mod_count\": 9999999999999999999999999999999999999999,\n\"sys_updated_by\": \"40 chars\",\n\"sys_updated_on\": \"2014-11-12 04:51:19\",\n\"task_effective_number\": \"40 chars\",\n\"time_worked\": null,\n\"universal_request\": \"9666e0c3c611227c017f673bcebef646\",\n\"upon_approval\": \"40 chars\",\n\"upon_reject\": \"40 chars\",\n\"urgency\": 9999999999999999999999999999999999999999,\n\"user_input\": null,\n\"variables\": null,\n\"watch_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"wf_activity\": \"ref_id\",\n\"work_end\": \"2014-11-12 04:51:19\",\n\"work_notes\": null,\n\"work_notes_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"work_start\": \"2014-11-12 04:51:19\"\n}",
+        "binding": {
+          "type": "zeebe:input",
+          "name": "body_sc_task"
+        },
+        "condition": {
+          "allMatch": [
+            {
+              "property": "operationGroup",
+              "oneOf": ["create", "update"]
+            },
+            {
+              "property": "targetTable",
+              "equals": "sc_task"
+            }
+          ]
+        },
+        "optional": true
+      },
+
+      {
+        "//": "create or update incident",
+        "id": "payload_incident",
+        "group": "input",
+        "label": "Payload",
+        "type": "Text",
+        "feel": "required",
+        "value": "={\n // Example payload fields\n  // Replace or remove as needed\n  \n  \"active\": true,\n\"activity_due\": \"1970-04-02 18:26:17\",\n\"additional_assignee_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"approval\": \"40 chars\",\n\"approval_history\": null,\n\"approval_set\": \"2014-11-12 04:51:19\",\n\"assigned_to\": \"9666e0c3c611227c017f673bcebef646\",\n\"assignment_group\": \"9666e0c3c611227c017f673bcebef646\",\n\"backordered\": true,\n\"billable\": true,\n\"business_duration\": \"1970-04-02 18:26:17\",\n\"business_service\": \"9666e0c3c611227c017f673bcebef646\",\n\"calendar_duration\": \"1970-04-02 18:26:17\",\n\"cat_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"close_notes\": \"4000 chars\",\n\"closed_at\": \"2014-11-12 04:51:19\",\n\"closed_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"cmdb_ci\": \"9666e0c3c611227c017f673bcebef646\",\n\"comments\": null,\n\"comments_and_work_notes\": null,\n\"company\": \"9666e0c3c611227c017f673bcebef646\",\n\"configuration_item\": \"9666e0c3c611227c017f673bcebef646\",\n\"contact_type\": \"40 chars\",\n\"context\": \"9666e0c3c611227c017f673bcebef646\",\n\"contract\": \"9666e0c3c611227c017f673bcebef646\",\n\"correlation_display\": \"100 chars\",\n\"correlation_id\": \"100 chars\",\n\"delivery_plan\": \"9666e0c3c611227c017f673bcebef646\",\n\"delivery_task\": \"9666e0c3c611227c017f673bcebef646\",\n\"description\": \"4000 chars\",\n\"due_date\": \"2014-11-12 04:51:19\",\n\"escalation\": 9999999999999999999999999999999999999999,\n\"estimated_delivery\": \"2014-11-12 04:51:19\",\n\"expected_start\": \"2014-11-12 04:51:19\",\n\"flow_context\": \"9666e0c3c611227c017f673bcebef646\",\n\"follow_up\": \"2014-11-12 04:51:19\",\n\"group_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"impact\": 9999999999999999999999999999999999999999,\n\"knowledge\": true,\n\"location\": \"9666e0c3c611227c017f673bcebef646\",\n\"made_sla\": true,\n\"number\": \"40 chars\",\n\"opened_at\": \"2014-11-12 04:51:19\",\n\"opened_by\": \"9666e0c3c611227c017f673bcebef646\",\n\"order\": 9999999999999999999999999999999999999999,\n\"order_guide\": \"9666e0c3c611227c017f673bcebef646\",\n\"parent\": \"9666e0c3c611227c017f673bcebef646\",\n\"price\": 0.00,\n\"priority\": 9999999999999999999999999999999999999999,\n\"quantity\": 9999999999999999999999999999999999999999,\n\"reassignment_count\": 9999999999999999999999999999999999999999,\n\"recurring_frequency\": null,\n\"recurring_price\": 0.00,\n\"rejection_goto\": \"ref_id\",\n\"request\": \"9666e0c3c611227c017f673bcebef646\",\n\"requested_for\": \"9666e0c3c611227c017f673bcebef646\",\n\"route_reason\": 9999999999999999999999999999999999999999,\n\"sc_catalog\": \"9666e0c3c611227c017f673bcebef646\",\n\"service_offering\": \"9666e0c3c611227c017f673bcebef646\",\n\"short_description\": \"160 chars\",\n\"sla_due\": \"1970-04-02 18:26:17\",\n\"stage\": null,\n\"state\": 9999999999999999999999999999999999999999,\n\"sys_class_name\": null,\n\"sys_created_by\": \"40 chars\",\n\"sys_created_on\": \"2014-11-12 04:51:19\",\n\"sys_domain\": \"global\",\n\"sys_domain_path\": null,\n\"sys_id\": null,\n\"sys_mod_count\": 9999999999999999999999999999999999999999,\n\"sys_updated_by\": \"40 chars\",\n\"sys_updated_on\": \"2014-11-12 04:51:19\",\n\"task_effective_number\": \"40 chars\",\n\"time_worked\": null,\n\"universal_request\": \"9666e0c3c611227c017f673bcebef646\",\n\"upon_approval\": \"40 chars\",\n\"upon_reject\": \"40 chars\",\n\"urgency\": 9999999999999999999999999999999999999999,\n\"user_input\": null,\n\"variables\": null,\n\"watch_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"wf_activity\": \"ref_id\",\n\"work_end\": \"2014-11-12 04:51:19\",\n\"work_notes\": null,\n\"work_notes_list\": \"6816f79cc0a8016401c5a33be04be441\",\n\"work_start\": \"2014-11-12 04:51:19\"\n}",
+        "binding": {
+          "type": "zeebe:input",
+          "name": "body_incident"
+        },
+        "condition": {
+          "allMatch": [
+            {
+              "property": "operationGroup",
+              "oneOf": ["create", "update"]
+            },
+            {
+              "property": "targetTable",
+              "equals": "incident"
+            }
+          ]
+        },
+        "optional": true
+      },
+
+      {
+        "//": "create or update __custom",
+        "id": "payload___custom",
+        "group": "input",
+        "label": "Payload",
+        "type": "Text",
+        "feel": "required",
+        "value": "={ }",
+        "binding": {
+          "type": "zeebe:input",
+          "name": "body__custom"
+        },
+        "condition": {
+          "allMatch": [
+            {
+              "property": "operationGroup",
+              "oneOf": ["create", "update"]
+            },
+            {
+              "property": "targetTable",
+              "equals": "__custom"
+            }
+          ]
+        },
+        "optional": true
+      },
+
+      {
+        "//": "this sets the actual request body for a write request to the ServiceNow API",
+        "group": "input",
+        "type": "Hidden",
+        "value": "={\n \"variables\": [body_sc_req_item, body_change_request, body_change_task, body_sc_request, body_sc_task, body_incident, body__custom],\n  \"result\": variables[item != null][1]\n}.result",
+        "binding": {
+          "type": "zeebe:input",
+          "name": "body"
+        },
+        "condition": {
+          "property": "operationGroup",
+          "oneOf": ["create", "update"]
+        },
+        "optional": true
+      },
+
+      {
+        "id": "authentication.type",
+        "label": "Type",
+        "description": "Choose the authentication type. Select 'None' if no authentication is necessary",
+        "value": "basic",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.type",
+          "type": "zeebe:input"
+        },
+        "type": "Hidden",
+        "choices": [
+          {
+            "name": "API key",
+            "value": "apiKey"
+          },
+          {
+            "name": "Basic",
+            "value": "basic"
+          },
+          {
+            "name": "Bearer token",
+            "value": "bearer"
+          },
+          {
+            "name": "None",
+            "value": "noAuth"
+          },
+          {
+            "name": "OAuth 2.0",
+            "value": "oauth-client-credentials-flow"
+          }
+        ]
+      },
+      {
+        "id": "authentication.apiKeyLocation",
+        "label": "Api key location",
+        "tooltip": "Choose type: Send API key in header or as query parameter.",
+        "optional": false,
+        "value": "headers",
+        "constraints": {
+          "notEmpty": true
+        },
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.apiKeyLocation",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "apiKey",
+          "type": "simple"
+        },
+        "type": "Dropdown",
+        "choices": [
+          {
+            "name": "Headers",
+            "value": "headers"
+          },
+          {
+            "name": "Query parameters",
+            "value": "query"
+          }
+        ]
+      },
+      {
+        "id": "authentication.name",
+        "label": "API key name",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true
+        },
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.name",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "apiKey",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.value",
+        "label": "API key value",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true
+        },
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.value",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "apiKey",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.username",
+        "label": "Username",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true
+        },
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.username",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "basic",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.password",
+        "label": "Password",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true
+        },
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.password",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "basic",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.token",
+        "label": "Bearer token",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true
+        },
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.token",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "bearer",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.oauthTokenEndpoint",
+        "label": "OAuth 2.0 token endpoint",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true,
+          "pattern": {
+            "value": "^(=|(http://|https://|secrets|\\{\\{).*$)",
+            "message": "Must be a http(s) URL"
+          }
+        },
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.oauthTokenEndpoint",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "oauth-client-credentials-flow",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.clientId",
+        "label": "Client ID",
+        "tooltip": "Your application's client ID from the OAuth client",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true
+        },
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.clientId",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "oauth-client-credentials-flow",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.clientSecret",
+        "label": "Client secret",
+        "tooltip": "Your application's client secret from the OAuth client",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true
+        },
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.clientSecret",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "oauth-client-credentials-flow",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.audience",
+        "label": "Audience",
+        "tooltip": "The unique identifier of the target API you want to access",
+        "optional": true,
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.audience",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "oauth-client-credentials-flow",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+      {
+        "id": "authentication.clientAuthentication",
+        "label": "Client authentication",
+        "tooltip": "Send client ID and client secret as Basic Auth request in the header, or as client credentials in the request body",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true
+        },
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.clientAuthentication",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "oauth-client-credentials-flow",
+          "type": "simple"
+        },
+        "type": "Dropdown",
+        "choices": [
+          {
+            "name": "Send client credentials in body",
+            "value": "credentialsBody"
+          },
+          {
+            "name": "Send as Basic Auth header",
+            "value": "basicAuthHeader"
+          }
+        ]
+      },
+      {
+        "id": "authentication.scopes",
+        "label": "Scopes",
+        "tooltip": "The scopes which you want to request authorization for",
+        "placeholder": "read:contacts",
+        "optional": true,
+        "feel": "optional",
+        "group": "authentication",
+        "binding": {
+          "name": "authentication.scopes",
+          "type": "zeebe:input"
+        },
+        "condition": {
+          "property": "authentication.type",
+          "equals": "oauth-client-credentials-flow",
+          "type": "simple"
+        },
+        "type": "String"
+      },
+
+      {
+        "id": "method",
+        "label": "Method",
+        "optional": false,
+        "value": "={\n \"operationMap\": [\n   {\n     \"value\":\"read\",\n     \"mapsTo\": \"GET\"\n   },\n   {\n     \"value\":\"update\",\n     \"mapsTo\": \"PATCH\"\n   },\n   {\n     \"value\":\"create\",\n     \"mapsTo\": \"POST\"\n   },\n   {\n     \"value\":\"delete\",\n     \"mapsTo\": \"DELETE\"\n   }\n ],\n \"result\": operationMap[value = operationGroup].mapsTo[1]\n}.result",
+        "constraints": {
+          "notEmpty": true
+        },
+        "group": "endpoint",
+        "binding": {
+          "name": "method",
+          "type": "zeebe:input"
+        },
+        "type": "Hidden"
+      },
+      {
+        "id": "url",
+        "label": "URL",
+        "optional": false,
+        "constraints": {
+          "notEmpty": true,
+          "pattern": {
+            "value": "^(=|(http://|https://|secrets|\\{\\{).*$)",
+            "message": "Must be a http(s) URL"
+          }
+        },
+        "group": "endpoint",
+        "binding": {
+          "name": "url",
+          "type": "zeebe:input"
+        },
+        "type": "Hidden",
+        "value": "={\n  \"baseUrl\": \"https://\" + snInstance + \".service-now.com/api/now/table/\",\n  \"table\": if targetTable = \"__custom\" then customRequestTarget else targetTable ,\n  \"updateOrDeleteSysId\": if updateTarget != null then updateTarget else (if deleteTarget != null then deleteTarget else null) ,\n  \"fullUrl\": baseUrl + table + (if updateOrDeleteSysId != null then \"/\" + updateOrDeleteSysId else \"\")\n}.fullUrl"
+      },
+
+      {
+        "id": "headers",
+        "label": "Headers",
+        "tooltip": "Map of HTTP headers to add to the request",
+        "optional": true,
+        "group": "endpoint",
+        "binding": {
+          "name": "headers",
+          "type": "zeebe:input"
+        },
+        "type": "Hidden"
+      },
+      {
+        "id": "queryParameters",
+        "label": "Query parameters",
+        "tooltip": "Map of query parameters to add to the request URL",
+        "optional": true,
+        "group": "endpoint",
+        "binding": {
+          "name": "queryParameters",
+          "type": "zeebe:input"
+        },
+        "type": "Hidden",
+        "value": "={ \"sysparm_query\": if sysparm_query != null then replace(sysparm_query, \" \", \"\") else null , \"sysparm_fields\": if sysparm_fields != null then replace(sysparm_fields, \" \", \"\") else null , \"sysparm_limit\": if sysparm_limit != null then sysparm_limit else null }",
+        "condition": {
+          "property": "operationGroup",
+          "equals": "read"
+        }
+      },
+
+      {
+        "id": "storeResponse",
+        "label": "Store response",
+        "description": "Store the response as a document in the document store",
+        "optional": false,
+        "value": "=false",
+        "group": "endpoint",
+        "binding": {
+          "name": "storeResponse",
+          "type": "zeebe:input"
+        },
+        "type": "Hidden"
+      },
+      {
+        "id": "skipEncoding",
+        "label": "Skip URL encoding",
+        "description": "Skip the default URL decoding and encoding behavior",
+        "optional": true,
+        "value": "=true",
+        "group": "endpoint",
+        "binding": {
+          "name": "skipEncoding",
+          "type": "zeebe:input"
+        },
+        "type": "Hidden"
+      },
+      {
+        "id": "connectionTimeoutInSeconds",
+        "label": "Connection timeout in seconds",
+        "description": "Defines the connection timeout in seconds, or 0 for an infinite timeout",
+        "optional": false,
+        "value": "=20",
+        "constraints": {
+          "notEmpty": true,
+          "pattern": {
+            "value": "^\\d+$",
+            "message": "Must be a number"
+          }
+        },
+        "feel": "static",
+        "group": "timeout",
+        "binding": {
+          "name": "connectionTimeoutInSeconds",
+          "type": "zeebe:input"
+        },
+        "type": "Number"
+      },
+      {
+        "id": "readTimeoutInSeconds",
+        "label": "Read timeout in seconds",
+        "description": "Timeout in seconds to read data from an established connection or 0 for an infinite timeout",
+        "optional": false,
+        "value": "=20",
+        "constraints": {
+          "notEmpty": true,
+          "pattern": {
+            "value": "^\\d+$",
+            "message": "Must be a number"
+          }
+        },
+        "feel": "static",
+        "group": "timeout",
+        "binding": {
+          "name": "readTimeoutInSeconds",
+          "type": "zeebe:input"
+        },
+        "type": "Number"
+      },
+
+      {
+        "id": "resultVariable",
+        "label": "Result variable",
+        "tooltip": "Name of variable to store the response in. <a href=\"https://docs.camunda.io/docs/components/connectors/use-connectors/#result-variable\" target=\"_blank\">result variable documentation</a>",
+        "group": "output",
+        "binding": {
+          "key": "resultVariable",
+          "type": "zeebe:taskHeader"
+        },
+        "type": "String",
+        "value": "snQueryResult"
+      },
+      {
+        "id": "resultExpression",
+        "label": "Result expression",
+        "tooltip": "Expression to map the response into process variables. <a href=\"https://docs.camunda.io/docs/components/connectors/use-connectors/#result-expression\" target=\"_blank\">result expression documentation</a>",
+        "feel": "required",
+        "group": "output",
+        "binding": {
+          "key": "resultExpression",
+          "type": "zeebe:taskHeader"
+        },
+        "type": "Text"
+      },
+      {
+        "id": "errorExpression",
+        "label": "Error expression",
+        "tooltip": "Expression to handle errors. <a href=\"https://docs.camunda.io/docs/components/connectors/use-connectors/#bpmn-errors\" target=\"_blank\">BPMN error handling documentation</a>",
+        "feel": "required",
+        "group": "error",
+        "binding": {
+          "key": "errorExpression",
+          "type": "zeebe:taskHeader"
+        },
+        "type": "Text"
+      },
+      {
+        "id": "retryCount",
+        "label": "Retries",
+        "value": "3",
+        "feel": "optional",
+        "group": "retries",
+        "binding": {
+          "property": "retries",
+          "type": "zeebe:taskDefinition"
+        },
+        "type": "String"
+      },
+      {
+        "id": "retryBackoff",
+        "label": "Retry backoff",
+        "description": "ISO-8601 duration to wait between retries",
+        "value": "PT30S",
+        "group": "retries",
+        "binding": {
+          "key": "retryBackoff",
+          "type": "zeebe:taskHeader"
+        },
+        "type": "String"
+      }
+    ],
+    "steps": [
+      {
+        "name": "Create",
+        "description": "Create new records in a ServiceNow table.",
+        "steps": [
+          {
+            "name": "Create requested item",
+            "description": "Create a requested item record in ServiceNow.",
+            "keywords": ["create", "new", "sc_req_item", "requested item"],
+            "presetId": "create_sc_req_item"
+          },
+          {
+            "name": "Create change request",
+            "description": "Create a change request record in ServiceNow.",
+            "keywords": ["create", "new", "change_request", "change request"],
+            "presetId": "create_change_request"
+          },
+          {
+            "name": "Create change task",
+            "description": "Create a change task record in ServiceNow.",
+            "keywords": ["create", "new", "change_task", "change task"],
+            "presetId": "create_change_task"
+          },
+          {
+            "name": "Create request",
+            "description": "Create a request record in ServiceNow.",
+            "keywords": ["create", "new", "sc_request", "request"],
+            "presetId": "create_sc_request"
+          },
+          {
+            "name": "Create catalog task",
+            "description": "Create a catalog task record in ServiceNow.",
+            "keywords": ["create", "new", "sc_task", "catalog task"],
+            "presetId": "create_sc_task"
+          },
+          {
+            "name": "Create incident",
+            "description": "Create an incident record in ServiceNow.",
+            "keywords": ["create", "new", "incident", "incident"],
+            "presetId": "create_incident"
+          },
+          {
+            "name": "Create custom table",
+            "description": "Create a record in a custom ServiceNow table.",
+            "keywords": ["create", "new", "__custom", "custom table"],
+            "presetId": "create___custom"
+          }
+        ]
+      },
+      {
+        "name": "Read",
+        "description": "Read records from a ServiceNow table.",
+        "steps": [
+          {
+            "name": "Read requested item",
+            "description": "Read requested item records from a ServiceNow table.",
+            "keywords": ["read", "get", "sc_req_item", "requested item"],
+            "presetId": "read_sc_req_item"
+          },
+          {
+            "name": "Read change request",
+            "description": "Read change request records from a ServiceNow table.",
+            "keywords": ["read", "get", "change_request", "change request"],
+            "presetId": "read_change_request"
+          },
+          {
+            "name": "Read change task",
+            "description": "Read change task records from a ServiceNow table.",
+            "keywords": ["read", "get", "change_task", "change task"],
+            "presetId": "read_change_task"
+          },
+          {
+            "name": "Read request",
+            "description": "Read request records from a ServiceNow table.",
+            "keywords": ["read", "get", "sc_request", "request"],
+            "presetId": "read_sc_request"
+          },
+          {
+            "name": "Read catalog task",
+            "description": "Read catalog task records from a ServiceNow table.",
+            "keywords": ["read", "get", "sc_task", "catalog task"],
+            "presetId": "read_sc_task"
+          },
+          {
+            "name": "Read incident",
+            "description": "Read incident records from a ServiceNow table.",
+            "keywords": ["read", "get", "incident", "incident"],
+            "presetId": "read_incident"
+          },
+          {
+            "name": "Read custom table",
+            "description": "Read records from a custom ServiceNow table.",
+            "keywords": ["read", "get", "__custom", "custom table"],
+            "presetId": "read___custom"
+          }
+        ]
+      },
+      {
+        "name": "Update",
+        "description": "Update existing records in a ServiceNow table.",
+        "steps": [
+          {
+            "name": "Update requested item",
+            "description": "Update a requested item record in ServiceNow.",
+            "keywords": ["update", "modify", "sc_req_item", "requested item"],
+            "presetId": "update_sc_req_item"
+          },
+          {
+            "name": "Update change request",
+            "description": "Update a change request record in ServiceNow.",
+            "keywords": [
+              "update",
+              "modify",
+              "change_request",
+              "change request"
+            ],
+            "presetId": "update_change_request"
+          },
+          {
+            "name": "Update change task",
+            "description": "Update a change task record in ServiceNow.",
+            "keywords": ["update", "modify", "change_task", "change task"],
+            "presetId": "update_change_task"
+          },
+          {
+            "name": "Update request",
+            "description": "Update a request record in ServiceNow.",
+            "keywords": ["update", "modify", "sc_request", "request"],
+            "presetId": "update_sc_request"
+          },
+          {
+            "name": "Update catalog task",
+            "description": "Update a catalog task record in ServiceNow.",
+            "keywords": ["update", "modify", "sc_task", "catalog task"],
+            "presetId": "update_sc_task"
+          },
+          {
+            "name": "Update incident",
+            "description": "Update an incident record in ServiceNow.",
+            "keywords": ["update", "modify", "incident", "incident"],
+            "presetId": "update_incident"
+          },
+          {
+            "name": "Update custom table",
+            "description": "Update a record in a custom ServiceNow table.",
+            "keywords": ["update", "modify", "__custom", "custom table"],
+            "presetId": "update___custom"
+          }
+        ]
+      },
+      {
+        "name": "Delete",
+        "description": "Delete records from a ServiceNow table.",
+        "steps": [
+          {
+            "name": "Delete requested item",
+            "description": "Delete a requested item record from a ServiceNow table.",
+            "keywords": ["delete", "remove", "sc_req_item", "requested item"],
+            "presetId": "delete_sc_req_item"
+          },
+          {
+            "name": "Delete change request",
+            "description": "Delete a change request record from a ServiceNow table.",
+            "keywords": [
+              "delete",
+              "remove",
+              "change_request",
+              "change request"
+            ],
+            "presetId": "delete_change_request"
+          },
+          {
+            "name": "Delete change task",
+            "description": "Delete a change task record from a ServiceNow table.",
+            "keywords": ["delete", "remove", "change_task", "change task"],
+            "presetId": "delete_change_task"
+          },
+          {
+            "name": "Delete request",
+            "description": "Delete a request record from a ServiceNow table.",
+            "keywords": ["delete", "remove", "sc_request", "request"],
+            "presetId": "delete_sc_request"
+          },
+          {
+            "name": "Delete catalog task",
+            "description": "Delete a catalog task record from a ServiceNow table.",
+            "keywords": ["delete", "remove", "sc_task", "catalog task"],
+            "presetId": "delete_sc_task"
+          },
+          {
+            "name": "Delete incident",
+            "description": "Delete an incident record from a ServiceNow table.",
+            "keywords": ["delete", "remove", "incident", "incident"],
+            "presetId": "delete_incident"
+          },
+          {
+            "name": "Delete custom table",
+            "description": "Delete a record from a custom ServiceNow table.",
+            "keywords": ["delete", "remove", "__custom", "custom table"],
+            "presetId": "delete___custom"
+          }
+        ]
+      }
+    ],
+    "presets": [
+      {
+        "id": "create_sc_req_item",
+        "properties": {
+          "operationGroup": "create",
+          "targetTable": "sc_req_item"
+        }
+      },
+      {
+        "id": "create_change_request",
+        "properties": {
+          "operationGroup": "create",
+          "targetTable": "change_request"
+        }
+      },
+      {
+        "id": "create_change_task",
+        "properties": {
+          "operationGroup": "create",
+          "targetTable": "change_task"
+        }
+      },
+      {
+        "id": "create_sc_request",
+        "properties": {
+          "operationGroup": "create",
+          "targetTable": "sc_request"
+        }
+      },
+      {
+        "id": "create_sc_task",
+        "properties": {
+          "operationGroup": "create",
+          "targetTable": "sc_task"
+        }
+      },
+      {
+        "id": "create_incident",
+        "properties": {
+          "operationGroup": "create",
+          "targetTable": "incident"
+        }
+      },
+      {
+        "id": "create___custom",
+        "properties": {
+          "operationGroup": "create",
+          "targetTable": "__custom"
+        }
+      },
+      {
+        "id": "read_sc_req_item",
+        "properties": {
+          "operationGroup": "read",
+          "targetTable": "sc_req_item"
+        }
+      },
+      {
+        "id": "read_change_request",
+        "properties": {
+          "operationGroup": "read",
+          "targetTable": "change_request"
+        }
+      },
+      {
+        "id": "read_change_task",
+        "properties": {
+          "operationGroup": "read",
+          "targetTable": "change_task"
+        }
+      },
+      {
+        "id": "read_sc_request",
+        "properties": {
+          "operationGroup": "read",
+          "targetTable": "sc_request"
+        }
+      },
+      {
+        "id": "read_sc_task",
+        "properties": {
+          "operationGroup": "read",
+          "targetTable": "sc_task"
+        }
+      },
+      {
+        "id": "read_incident",
+        "properties": {
+          "operationGroup": "read",
+          "targetTable": "incident"
+        }
+      },
+      {
+        "id": "read___custom",
+        "properties": {
+          "operationGroup": "read",
+          "targetTable": "__custom"
+        }
+      },
+      {
+        "id": "update_sc_req_item",
+        "properties": {
+          "operationGroup": "update",
+          "targetTable": "sc_req_item"
+        }
+      },
+      {
+        "id": "update_change_request",
+        "properties": {
+          "operationGroup": "update",
+          "targetTable": "change_request"
+        }
+      },
+      {
+        "id": "update_change_task",
+        "properties": {
+          "operationGroup": "update",
+          "targetTable": "change_task"
+        }
+      },
+      {
+        "id": "update_sc_request",
+        "properties": {
+          "operationGroup": "update",
+          "targetTable": "sc_request"
+        }
+      },
+      {
+        "id": "update_sc_task",
+        "properties": {
+          "operationGroup": "update",
+          "targetTable": "sc_task"
+        }
+      },
+      {
+        "id": "update_incident",
+        "properties": {
+          "operationGroup": "update",
+          "targetTable": "incident"
+        }
+      },
+      {
+        "id": "update___custom",
+        "properties": {
+          "operationGroup": "update",
+          "targetTable": "__custom"
+        }
+      },
+      {
+        "id": "delete_sc_req_item",
+        "properties": {
+          "operationGroup": "delete",
+          "targetTable": "sc_req_item"
+        }
+      },
+      {
+        "id": "delete_change_request",
+        "properties": {
+          "operationGroup": "delete",
+          "targetTable": "change_request"
+        }
+      },
+      {
+        "id": "delete_change_task",
+        "properties": {
+          "operationGroup": "delete",
+          "targetTable": "change_task"
+        }
+      },
+      {
+        "id": "delete_sc_request",
+        "properties": {
+          "operationGroup": "delete",
+          "targetTable": "sc_request"
+        }
+      },
+      {
+        "id": "delete_sc_task",
+        "properties": {
+          "operationGroup": "delete",
+          "targetTable": "sc_task"
+        }
+      },
+      {
+        "id": "delete_incident",
+        "properties": {
+          "operationGroup": "delete",
+          "targetTable": "incident"
+        }
+      },
+      {
+        "id": "delete___custom",
+        "properties": {
+          "operationGroup": "delete",
+          "targetTable": "__custom"
+        }
+      }
+    ],
+    "icon": {
+      "contents": "data:image/svg+xml;base64,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"
+    }
+  },
+  {
+    "let": "try",
+    "$schema": "https://unpkg.com/@camunda/zeebe-element-templates-json-schema/resources/schema.json",
+    "name": "ServiceNow Outbound Connector",
+    "id": "io.camunda.connectors.ServiceNow.v1",
+    "version": 2,
     "description": "Execute CRUD operations on any ServiceNow table",
     "keywords": [
       "create record",
@@ -55,10 +1412,6 @@
         "id": "timeout",
         "label": "Connection timeout"
       },
-      {
-        "id": "payload",
-        "label": "Payload"
-      },
       {
         "id": "output",
         "label": "Output mapping"
@@ -942,7 +2295,7 @@
         "id": "retryBackoff",
         "label": "Retry backoff",
         "description": "ISO-8601 duration to wait between retries",
-        "value": "PT0S",
+        "value": "PT30S",
         "group": "retries",
         "binding": {
           "key": "retryBackoff",
@@ -960,7 +2313,7 @@
     "$schema": "https://unpkg.com/@camunda/zeebe-element-templates-json-schema/resources/schema.json",
     "name": "ServiceNow Outbound Connector",
     "id": "io.camunda.connectors.ServiceNow.v1",
-    "version": 2,
+    "version": 1,
     "description": "Execute CRUD operations on any ServiceNow table",
     "keywords": [
       "create record",
@@ -1011,6 +2364,10 @@
         "id": "timeout",
         "label": "Connection timeout"
       },
+      {
+        "id": "payload",
+        "label": "Payload"
+      },
       {
         "id": "output",
         "label": "Output mapping"