@bty/customer-service-cli 0.6.11 → 0.6.12

package/CHANGELOG.md

@@ -1,5 +1,9 @@
 # Changelog
 
+## 0.6.12 (2026-08-31)
+
+- `channel-metric query` 新增 `--format json|markdown|table`（默认 json）：markdown 输出适合贴文档/群消息，table 输出终端表格；json 保持原结构不变。
+
 ## 0.6.11 (2026-08-27)
 
 - `workspace points-consumes` 改用 `customer-observability-api` 备库 Cursor 接口，支持 `--cursor`、`--start`、`--end`、`--limit`，可继续读取超过 10000 条的历史积分流水。

package/dist/bin.js

@@ -1159,11 +1159,42 @@ function renderGroupedTable(groups) {
 \u5171 ${total} \u6761\u8BB0\u5F55
 `);
 }
+function renderMarkdownTable(groups) {
+  let total = 0;
+  const escape = (value) => value.replace(/\|/g, "\\|");
+  for (const group of groups) {
+    process.stdout.write(`
+### ${group.stat_date} \xB7 ${group.channel}\uFF08${group.items.length} \u4E2A\u8D26\u53F7\uFF09
+
+`);
+    const first = group.items[0];
+    const headers = (first?.metrics_json ?? []).map((field) => field.label);
+    const headCells = ["account_id", ...headers].map(escape);
+    process.stdout.write(`| ${headCells.join(" | ")} |
+`);
+    process.stdout.write(`| ${headCells.map(() => "---").join(" | ")} |
+`);
+    for (const row of group.items) {
+      const cells = [
+        String(row.account_id),
+        ...row.metrics_json.map(
+          (field) => field.value === void 0 || field.value === null ? "-" : escape(String(field.value))
+        )
+      ];
+      process.stdout.write(`| ${cells.join(" | ")} |
+`);
+    }
+    total += group.items.length;
+  }
+  process.stdout.write(`
+\u5171 ${total} \u6761\u8BB0\u5F55
+`);
+}
 function registerChannelMetricCommand(program2) {
   const channelMetric = program2.command("channel-metric").description("\u6E20\u9053\u76D1\u63A7\u6307\u6807\u67E5\u8BE2 \u2014\u2014 \u67E5\u8BE2\u5343\u725B\u7B49\u6E20\u9053\u5E97\u94FA\u5BA2\u670D\u7684\u6BCF\u65E5\u6392\u884C\u6307\u6807\uFF08channel_metric_snapshot\uFF09");
   channelMetric.command("query").description(
     "\u6309 workspace + \u65E5\u671F\u533A\u95F4\uFF08+ \u53EF\u9009 agent / \u6E20\u9053\uFF09\u67E5\u8BE2\u6307\u6807\uFF0C\u6309\u65E5\u671F\xD7\u6E20\u9053\u5206\u7EC4\u8F93\u51FA\u3002\u4E0D\u4F20 --agent \u8F93\u51FA\u8BE5 workspace \u4E0B\u5168\u90E8 agent\uFF0C\u4E0D\u4F20 --platform \u8F93\u51FA\u5168\u90E8\u6E20\u9053"
-  ).requiredOption("--workspace-id <workspace_id>", "\u5DE5\u4F5C\u7A7A\u95F4 ID\uFF08\u5FC5\u4F20\uFF0C\u4E0E\u670D\u52A1\u7AEF\u5F52\u5C5E\u6821\u9A8C\u4E00\u81F4\uFF09").option("--agent <agent_id>", "Agent \u914D\u7F6E ID\uFF1B\u7F3A\u7701\u67E5\u8BE2\u8BE5 workspace \u4E0B\u5168\u90E8 agent").requiredOption("--start <date>", "\u8D77\u59CB\u65E5\u671F\uFF08YYYY-MM-DD\uFF09").requiredOption("--end <date>", "\u7ED3\u675F\u65E5\u671F\uFF08YYYY-MM-DD\uFF09").option("--platform <channel>", "\u6E20\u9053\uFF08platform\uFF09\uFF0C\u5982 qianniu\uFF1B\u7F3A\u7701\u67E5\u8BE2\u5168\u90E8\u6E20\u9053").action(async (opts) => {
+  ).requiredOption("--workspace-id <workspace_id>", "\u5DE5\u4F5C\u7A7A\u95F4 ID\uFF08\u5FC5\u4F20\uFF0C\u4E0E\u670D\u52A1\u7AEF\u5F52\u5C5E\u6821\u9A8C\u4E00\u81F4\uFF09").option("--agent <agent_id>", "Agent \u914D\u7F6E ID\uFF1B\u7F3A\u7701\u67E5\u8BE2\u8BE5 workspace \u4E0B\u5168\u90E8 agent").requiredOption("--start <date>", "\u8D77\u59CB\u65E5\u671F\uFF08YYYY-MM-DD\uFF09").requiredOption("--end <date>", "\u7ED3\u675F\u65E5\u671F\uFF08YYYY-MM-DD\uFF09").option("--platform <channel>", "\u6E20\u9053\uFF08platform\uFF09\uFF0C\u5982 qianniu\uFF1B\u7F3A\u7701\u67E5\u8BE2\u5168\u90E8\u6E20\u9053").option("--format <format>", "\u8F93\u51FA\u683C\u5F0F\uFF1Ajson\uFF08\u9ED8\u8BA4\uFF09/ markdown / table", "json").action(async (opts) => {
     try {
       setRuntimeWorkspaceId(opts.workspaceId);
       const data = await queryChannelMetrics({
@@ -1174,11 +1205,24 @@ function registerChannelMetricCommand(program2) {
         channel: opts.platform
       });
       const groups = data?.groups ?? [];
-      if (groups.length === 0) {
-        process.stdout.write("(empty)\n");
-        return;
+      switch (opts.format) {
+        case "markdown":
+          if (groups.length === 0) {
+            process.stdout.write("(empty)\n");
+            return;
+          }
+          renderMarkdownTable(groups);
+          break;
+        case "table":
+          if (groups.length === 0) {
+            process.stdout.write("(empty)\n");
+            return;
+          }
+          renderGroupedTable(groups);
+          break;
+        default:
+          formatOutput({ success: true, data }, false);
       }
-      renderGroupedTable(groups);
     } catch (err) {
       reportCaughtError(err);
       process.exit(toExitCode(err));

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@bty/customer-service-cli",
-  "version": "0.6.11",
+  "version": "0.6.12",
   "description": "AI Customer Service CLI - Agent friendly",
   "type": "module",
   "main": "./dist/bin.js",