@bty/customer-service-cli 0.3.3 → 0.4.2

package/README.md

@@ -314,33 +314,27 @@ Agent 关联的通用规则知识库（`suffix_type=_common`），与 FAQ / 商
 | `debug ask --agent <id> --text <消息> [--user <用户名>] [--url <图片URL>] [--conversation <会话ID>] [--timeout <秒>]` | 向 Agent 发送消息并等待回复    |
 | `debug reproduce <record_id> [--agent <id>] [--timeout <秒>] [--dry-run]` | 根据 record_id 复现 Agent 回复（自动获取上下文） |
 | `debug record <record_id>`                                                                                  | 获取记录的调试信息（flow_info），返回中包含 `trace_id` |
-| `debug trace <trace_id>`                                                                                    | 根据 Langfuse Trace ID 获取完整 Trace 详情 |
+| `debug trace <trace_id> [--env <dev\|prod>]`                                                                | 根据 Langfuse Trace ID 获取完整 Trace 详情（经服务端代理，默认 `prod`） |
 
 
 `debug ask` 会自动创建调试会话、发送消息、轮询等待 Agent 回复，默认最大等待 30 秒。支持 `--messages` 传入完整消息列表（JSON 或 @文件）重放 issue 对话。
 
 `debug reproduce` 根据一条回复记录自动复现 Agent 回复：通过 recordId 获取关联会话和 Agent 配置，拉取完整会话记录并截取目标 record 之前的上下文，使用原始用户名创建新 debug 会话并发送。`--agent` 可指定另一个 Agent 复现同一段上下文（A/B 对比），`--dry-run` 仅输出上下文不发送。
 
-`debug trace` 直接调用 Langfuse REST API（`GET /api/public/traces/:traceId`），使用 Basic Auth 认证。Trace ID 从 `debug record` 返回的 `trace_id` 字段获取。
+`debug trace`（v0.4.0 起，**行为变更**）不再由 CLI 直连 Langfuse REST API，改为请求 customer-servhub-api 的 `GET /v1/debug/langfuse/trace/{trace_id}?env=<env>`，走 CLI 标准 Bearer 鉴权，由服务端按 env 选择 Langfuse 凭据并代理拉取 Trace。Trace ID 从 `debug record` 返回的 `trace_id` 字段获取。
 
-#### Langfuse 配置
-
-Langfuse 已内置默认连接信息，通常无需配置。如需覆盖，支持环境变量和配置文件两种方式：
-
-**环境变量（优先级最高）：**
+- `--env <dev|prod>`：指定 Langfuse 环境，默认 `prod`。只接受 `dev` / `prod`，传其它值命令直接报错并以非 0 退出（不发请求）。
 
 ```bash
-export LANGFUSE_BASE_URL="http://192.168.40.10:3000"
-export LANGFUSE_PUBLIC_KEY="pk-lf-xxx"
-export LANGFUSE_SECRET_KEY="sk-lf-xxx"
-```
-
-**配置文件（`~/.cs-cli/config.json`）：**
+# 默认 prod 环境
+cs-cli debug trace <trace_id>
 
-```bash
-cs-cli config set --langfuse-host <url> --langfuse-public-key <key> --langfuse-secret-key <key>
+# 指定 dev 环境
+cs-cli debug trace <trace_id> --env dev
 ```
 
+> **迁移（v0.4.0 BREAKING）**：`config set --langfuse-host / --langfuse-public-key / --langfuse-secret-key` 及 `CLIConfig.langfuseHost / langfusePublicKey / langfuseSecretKey` 已移除；环境变量 `LANGFUSE_BASE_URL / LANGFUSE_PUBLIC_KEY / LANGFUSE_SECRET_KEY` 在 CLI 侧不再被读取。`~/.cs-cli/config.json` 中相关字段可直接删除。Langfuse 连接信息（含 dev/prod 双环境凭据）现由 customer-servhub-api 服务端的 `system_config` 表 `langfuse_config` 行统一管理（不再读服务端环境变量 / 内置常量），CLI 侧无需也无法再配置。
+
 ### 修复记录 (`repair-record`)
 
 | 命令 | 说明 |
@@ -394,6 +388,41 @@ cs-cli config set --langfuse-host <url> --langfuse-public-key <key> --langfuse-s
 
 创建记录时 `operator_id` 和 `operator_name` 自动从当前登录用户获取，无需手动指定。
 
+### 商品变更事件消费 (`change-consumer`)
+
+客服运维助手订阅并消费商品变更事件（**pull 模式**）。后端走 `/v1/change-consumers/*`，CLI 标准 Bearer 鉴权。默认 `consumer_key=ops_agent_assistant`。
+
+标准工作流：`sub create` 创建订阅 → `delivery list` 轮询待消费项 → `delivery claim` 认领 → 处理 → `delivery complete` 回写。
+
+| 命令 | 说明 |
+| --- | --- |
+| `change-consumer sub create --workspace-id <id> [--agent-config <id>] [--events <list>] [--resource-type product] [--consumer-key <key>] [--consumer-name <名称>] [--disabled] [--data <json\|@file>]` | 创建订阅（最简只需 `--workspace-id`；`--agent-config` 缺省表示该工作空间全部商品事件） |
+| `change-consumer sub list [--workspace-id <id>] [--agent-config <id>] [--consumer-key <key>] [--enabled <true\|false>] [--page N] [--page-size N]` | 查询订阅列表 |
+| `change-consumer sub update <subscription_id> --data <json\|@file>` | 更新订阅（`enabled` / `events` / `filters` / `consumer_name`） |
+| `change-consumer delivery list [--workspace-id <id>] [--agent-config <id>] [--consumer-key <key>] [--statuses <list>] [--cursor-created-at <iso>] [--cursor-delivery-id <id>] [--limit N]` | 查询待消费项（不传 `--statuses` 时后端默认返回 pending/claimed/failed；`--cursor-*` 做增量拉取） |
+| `change-consumer delivery claim <delivery_id> --claimed-by <id> [--consumer-key <key>] [--lease-seconds N]` | 认领待消费项（已被其他实例认领且未过期时认领失败） |
+| `change-consumer delivery complete <delivery_id> --status <completed\|ignored\|failed> [--result-action <action>] [--result-note <note>] [--last-error <error>] [--consumer-key <key>] [--data <json\|@file>]` | 回写处理结果 |
+
+- `sub create` 默认 `--events product.updated,product.deleted`、`--resource-type product`；`--disabled` 创建为停用态（默认启用）。
+- `delivery complete` 的 `--status` 仅接受 `completed` / `ignored` / `failed`，其它值直接报错退出；不要长时间停留在 `claimed` 不回写。
+- `--result-action` 建议值：`supplemental_knowledge` / `product_association` / `rerun_product_study` / `refresh_recommended_qa` / `ignore_change` / `manual_follow_up`。
+- 各子命令 `--data <json|@file>` 为高级用法，提供时覆盖对应结构化选项。
+
+```bash
+# 1. 创建订阅（该工作空间全部商品 更新/删除 事件）
+cs-cli change-consumer sub create --workspace-id <ws> --events product.updated,product.deleted
+
+# 2. 轮询待消费项
+cs-cli change-consumer delivery list --workspace-id <ws> --statuses pending
+
+# 3. 认领
+cs-cli change-consumer delivery claim <delivery_id> --claimed-by ops-assistant-1
+
+# 4. 处理后回写
+cs-cli change-consumer delivery complete <delivery_id> --status completed \
+  --result-action supplemental_knowledge --result-note "已补充商品知识"
+```
+
 ### 运营监控 (`monitor`)
 
 直接调用 `/v1/operation` 底层接口，返回原始数据，由调用方决定如何聚合统计。

package/dist/bin.js

@@ -437,9 +437,6 @@ function isTokenExpired(expiresAt) {
 var DEFAULT_CS_API_URL = "https://customer-servhub-api.betteryeah.com";
 var DEFAULT_AI_API_URL = "https://ai-api.betteryeah.com";
 var DEFAULT_CUSTOMER_AGENT_API_URL = "https://customer-agent.bantouyan.com";
-var DEFAULT_LANGFUSE_HOST = "http://192.168.40.10:3000";
-var DEFAULT_LANGFUSE_PUBLIC_KEY = "pk-lf-1b3aece4-021a-4a81-be4a-abd6334c5929";
-var DEFAULT_LANGFUSE_SECRET_KEY = "sk-lf-edc22ac8-5d0a-4f72-b285-6556adfa8f71";
 function getCustomerServiceUrl() {
   const envUrl = process.env.CS_CS_API_URL;
   if (envUrl) return envUrl;
@@ -473,14 +470,6 @@ function getWorkspaceId(overrideWorkspaceId) {
   if (globalConfig?.defaultWorkspaceId) return globalConfig.defaultWorkspaceId;
   throw new APIError(1, "\u672A\u8BBE\u7F6E\u5DE5\u4F5C\u7A7A\u95F4\uFF0C\u8BF7\u8FD0\u884C: cs-cli config set-workspace <id>");
 }
-function getLangfuseConfig() {
-  const config = readConfig();
-  return {
-    host: process.env.LANGFUSE_BASE_URL ?? config?.langfuseHost ?? DEFAULT_LANGFUSE_HOST,
-    publicKey: process.env.LANGFUSE_PUBLIC_KEY ?? config?.langfusePublicKey ?? DEFAULT_LANGFUSE_PUBLIC_KEY,
-    secretKey: process.env.LANGFUSE_SECRET_KEY ?? config?.langfuseSecretKey ?? DEFAULT_LANGFUSE_SECRET_KEY
-  };
-}
 function buildCookieHeaders() {
   const creds = readCredentials();
   if (!creds) throw new APIError(2, "\u672A\u767B\u5F55\uFF0C\u8BF7\u8FD0\u884C: cs-cli auth login");
@@ -696,6 +685,195 @@ function registerAuthCommand(program2) {
   });
 }
 
+// src/client/change-consumer-api.ts
+var SUBSCRIPTIONS_PATH = "/v1/change-consumers/subscriptions";
+var DEFAULT_CONSUMER_KEY = "ops_agent_assistant";
+async function createSubscription(body) {
+  const request = createRequest();
+  return request(getCustomerServiceUrl(), SUBSCRIPTIONS_PATH, {
+    method: "POST",
+    body
+  });
+}
+async function listSubscriptions(opts) {
+  const request = createRequest();
+  const query = {};
+  if (opts.workspaceId) query.workspace_id = opts.workspaceId;
+  if (opts.customerAgentConfigId) query.customer_agent_config_id = opts.customerAgentConfigId;
+  if (opts.consumerKey) query.consumer_key = opts.consumerKey;
+  if (opts.enabled !== void 0) query.enabled = opts.enabled;
+  if (opts.page) query.page = opts.page;
+  if (opts.pageSize) query.page_size = opts.pageSize;
+  return request(getCustomerServiceUrl(), SUBSCRIPTIONS_PATH, {
+    method: "GET",
+    query
+  });
+}
+async function updateSubscription(subscriptionId, body) {
+  const request = createRequest();
+  return request(
+    getCustomerServiceUrl(),
+    `${SUBSCRIPTIONS_PATH}/${subscriptionId}`,
+    { method: "PUT", body }
+  );
+}
+async function listDeliveries(consumerKey, opts) {
+  const request = createRequest();
+  const query = {};
+  if (opts.workspaceId) query.workspace_id = opts.workspaceId;
+  if (opts.customerAgentConfigId) query.customer_agent_config_id = opts.customerAgentConfigId;
+  if (opts.statuses) query.statuses = opts.statuses;
+  if (opts.cursorCreatedAt) query.cursor_created_at = opts.cursorCreatedAt;
+  if (opts.cursorDeliveryId) query.cursor_delivery_id = opts.cursorDeliveryId;
+  if (opts.limit) query.limit = opts.limit;
+  return request(
+    getCustomerServiceUrl(),
+    `/v1/change-consumers/${encodeURIComponent(consumerKey)}/deliveries`,
+    { method: "GET", query }
+  );
+}
+async function claimDelivery(deliveryId, body) {
+  const request = createRequest();
+  return request(
+    getCustomerServiceUrl(),
+    `/v1/change-consumers/deliveries/${deliveryId}/claim`,
+    { method: "POST", body }
+  );
+}
+async function completeDelivery(deliveryId, body) {
+  const request = createRequest();
+  return request(
+    getCustomerServiceUrl(),
+    `/v1/change-consumers/deliveries/${deliveryId}/complete`,
+    { method: "POST", body }
+  );
+}
+
+// src/commands/change-consumer.ts
+function registerChangeConsumerCommand(program2) {
+  const cc = program2.command("change-consumer").description(
+    "\u5546\u54C1\u53D8\u66F4\u4E8B\u4EF6\u6D88\u8D39 \u2014\u2014 \u5BA2\u670D\u8FD0\u7EF4\u52A9\u624B\u8BA2\u9605\u5E76\u6D88\u8D39\u5546\u54C1\u53D8\u66F4\uFF08pull \u6A21\u5F0F\uFF09\u3002\u5DE5\u4F5C\u6D41\uFF1Asub create \u521B\u5EFA\u8BA2\u9605 \u2192 delivery list \u8F6E\u8BE2\u5F85\u6D88\u8D39\u9879 \u2192 delivery claim \u8BA4\u9886 \u2192 \u63D0\u793A\u7528\u6237\u5E76\u5904\u7406 \u2192 delivery complete \u56DE\u5199\u3002\u9ED8\u8BA4 consumer_key=" + DEFAULT_CONSUMER_KEY
+  );
+  const sub = cc.command("sub").description("\u8BA2\u9605\u7BA1\u7406\uFF08subscription\uFF09");
+  sub.command("create").description(
+    "\u521B\u5EFA\u8BA2\u9605\u3002\u6700\u7B80\u914D\u7F6E\u53EA\u9700 workspace-id + events\uFF1Bcustomer-agent-config-id \u4E0D\u4F20\u8868\u793A\u8BE5 Agent \u5168\u90E8\u5546\u54C1\u4E8B\u4EF6"
+  ).option("--consumer-key <key>", "consumer_key", DEFAULT_CONSUMER_KEY).option("--consumer-name <name>", "consumer \u663E\u793A\u540D", "\u5BA2\u670D\u8FD0\u7EF4\u52A9\u624B").requiredOption("--workspace-id <workspace_id>", "\u5DE5\u4F5C\u7A7A\u95F4 ID").option("--agent-config <id>", "customer_agent_config_id\uFF08\u53EF\u9009\uFF0C\u7F3A\u7701\u8868\u793A\u5168\u90E8\uFF09").option("--resource-type <type>", "\u8D44\u6E90\u7C7B\u578B", "product").option(
+    "--events <list>",
+    "\u9017\u53F7\u5206\u9694\u4E8B\u4EF6\u5217\u8868\uFF0C\u5982 product.updated,product.deleted",
+    "product.updated,product.deleted"
+  ).option("--disabled", "\u521B\u5EFA\u4E3A\u505C\u7528\u72B6\u6001\uFF08\u9ED8\u8BA4\u542F\u7528\uFF09", false).option("--data <json>", "\u9AD8\u7EA7\uFF1A\u5B8C\u6574\u8BA2\u9605 JSON \u6216 @\u6587\u4EF6\uFF0C\u63D0\u4F9B\u65F6\u8986\u76D6\u4E0A\u8FF0\u9009\u9879").action(async (opts) => {
+    try {
+      const body = opts.data ? parseDataOption(opts.data) : {
+        consumer_key: opts.consumerKey,
+        consumer_name: opts.consumerName,
+        mode: "pull",
+        workspace_id: opts.workspaceId,
+        customer_agent_config_id: opts.agentConfig,
+        resource_type: opts.resourceType,
+        enabled: !opts.disabled,
+        events: String(opts.events).split(",").map((e) => e.trim()).filter(Boolean)
+      };
+      const data = await createSubscription(body);
+      formatOutput({ success: true, data }, program2.opts().table);
+    } catch (err) {
+      reportCaughtError(err);
+      process.exit(toExitCode(err));
+    }
+  });
+  sub.command("list").description("\u67E5\u8BE2\u8BA2\u9605\u5217\u8868").option("--workspace-id <workspace_id>", "\u6309\u5DE5\u4F5C\u7A7A\u95F4\u7B5B\u9009").option("--agent-config <id>", "\u6309 customer_agent_config_id \u7B5B\u9009").option("--consumer-key <key>", "\u6309 consumer_key \u7B5B\u9009", DEFAULT_CONSUMER_KEY).option("--enabled <bool>", "\u6309\u542F\u7528\u72B6\u6001\u7B5B\u9009 true/false").option("--page <number>", "\u9875\u7801", "1").option("--page-size <number>", "\u6BCF\u9875\u6570\u91CF", "20").action(async (opts) => {
+    try {
+      const data = await listSubscriptions({
+        workspaceId: opts.workspaceId,
+        customerAgentConfigId: opts.agentConfig,
+        consumerKey: opts.consumerKey,
+        enabled: opts.enabled === void 0 ? void 0 : opts.enabled === "true",
+        page: Number(opts.page),
+        pageSize: Number(opts.pageSize)
+      });
+      formatOutput({ success: true, data }, program2.opts().table);
+    } catch (err) {
+      reportCaughtError(err);
+      process.exit(toExitCode(err));
+    }
+  });
+  sub.command("update").description("\u66F4\u65B0\u8BA2\u9605\u3002\u53EF\u66F4\u65B0 enabled / events / filters / consumer_name").argument("<subscription_id>", "\u8BA2\u9605 ID\uFF08\u4ECE sub list \u83B7\u53D6\uFF09").requiredOption(
+    "--data <json>",
+    'JSON \u6216 @\u6587\u4EF6\uFF0C\u5982 {"enabled":true,"filters":{"changed_fields_any":["sku"]}}'
+  ).action(async (subscriptionId, opts) => {
+    try {
+      const body = parseDataOption(opts.data);
+      const data = await updateSubscription(subscriptionId, body);
+      formatOutput({ success: true, data }, program2.opts().table);
+    } catch (err) {
+      reportCaughtError(err);
+      process.exit(toExitCode(err));
+    }
+  });
+  const delivery = cc.command("delivery").description("\u5F85\u6D88\u8D39\u9879\u7BA1\u7406\uFF08delivery\uFF09");
+  delivery.command("list").description(
+    "\u67E5\u8BE2\u5F85\u6D88\u8D39\u9879\u3002\u4E0D\u4F20 --statuses \u65F6\u540E\u7AEF\u9ED8\u8BA4\u8FD4\u56DE pending/claimed/failed\uFF1B\u7528 --cursor-* \u505A\u589E\u91CF\u62C9\u53D6"
+  ).option("--consumer-key <key>", "consumer_key", DEFAULT_CONSUMER_KEY).option("--workspace-id <workspace_id>", "\u6309\u5DE5\u4F5C\u7A7A\u95F4\u7B5B\u9009").option("--agent-config <id>", "\u6309 customer_agent_config_id \u7B5B\u9009").option("--statuses <list>", "\u72B6\u6001\u8FC7\u6EE4\uFF0C\u9017\u53F7\u5206\u9694\uFF0C\u5982 pending,claimed").option("--cursor-created-at <iso>", "\u589E\u91CF\u6E38\u6807\uFF1A\u4E0A\u4E00\u9875 next_cursor.cursor_created_at").option("--cursor-delivery-id <id>", "\u589E\u91CF\u6E38\u6807\uFF1A\u4E0A\u4E00\u9875 next_cursor.cursor_delivery_id").option("--limit <number>", "\u5355\u6B21\u62C9\u53D6\u6761\u6570", "20").action(async (opts) => {
+    try {
+      const data = await listDeliveries(opts.consumerKey, {
+        workspaceId: opts.workspaceId,
+        customerAgentConfigId: opts.agentConfig,
+        statuses: opts.statuses,
+        cursorCreatedAt: opts.cursorCreatedAt,
+        cursorDeliveryId: opts.cursorDeliveryId,
+        limit: Number(opts.limit)
+      });
+      formatOutput({ success: true, data }, program2.opts().table);
+    } catch (err) {
+      reportCaughtError(err);
+      process.exit(toExitCode(err));
+    }
+  });
+  delivery.command("claim").description("\u8BA4\u9886\u5F85\u6D88\u8D39\u9879\u3002\u5DF2\u88AB\u5176\u4ED6\u5B9E\u4F8B\u8BA4\u9886\u4E14\u672A\u8FC7\u671F\u65F6\u8BA4\u9886\u4F1A\u5931\u8D25").argument("<delivery_id>", "\u5F85\u6D88\u8D39\u9879 ID\uFF08\u4ECE delivery list \u83B7\u53D6\uFF09").option("--consumer-key <key>", "consumer_key", DEFAULT_CONSUMER_KEY).requiredOption("--claimed-by <id>", "\u8BA4\u9886\u8005\u6807\u8BC6\uFF0C\u5EFA\u8BAE\u4F20\u8FD0\u7EF4\u52A9\u624B\u5B9E\u4F8B\u6807\u8BC6").option("--lease-seconds <number>", "\u8BA4\u9886\u6709\u6548\u671F\uFF08\u79D2\uFF09", "300").action(async (deliveryId, opts) => {
+    try {
+      const data = await claimDelivery(deliveryId, {
+        consumer_key: opts.consumerKey,
+        claimed_by: opts.claimedBy,
+        lease_seconds: Number(opts.leaseSeconds)
+      });
+      formatOutput({ success: true, data }, program2.opts().table);
+    } catch (err) {
+      reportCaughtError(err);
+      process.exit(toExitCode(err));
+    }
+  });
+  delivery.command("complete").description(
+    "\u56DE\u5199\u5904\u7406\u7ED3\u679C\u3002status \u53D6 completed/ignored/failed\uFF1B\u4E0D\u8981\u957F\u65F6\u95F4\u505C\u7559\u5728 claimed \u4E0D\u56DE\u5199"
+  ).argument("<delivery_id>", "\u5F85\u6D88\u8D39\u9879 ID\uFF08\u4ECE delivery list \u83B7\u53D6\uFF09").option("--consumer-key <key>", "consumer_key", DEFAULT_CONSUMER_KEY).requiredOption(
+    "--status <status>",
+    "completed | ignored | failed"
+  ).option(
+    "--result-action <action>",
+    "\u5EFA\u8BAE\u503C: supplemental_knowledge / product_association / rerun_product_study / refresh_recommended_qa / ignore_change / manual_follow_up"
+  ).option("--result-note <note>", "\u5904\u7406\u8BF4\u660E").option("--last-error <error>", "status=failed \u65F6\u7684\u9519\u8BEF\u63CF\u8FF0").option("--data <json>", "\u9AD8\u7EA7\uFF1A\u5B8C\u6574\u56DE\u5199 JSON \u6216 @\u6587\u4EF6\uFF0C\u63D0\u4F9B\u65F6\u8986\u76D6\u4E0A\u8FF0\u9009\u9879").action(async (deliveryId, opts) => {
+    try {
+      const status = opts.status;
+      if (!["completed", "ignored", "failed"].includes(status)) {
+        reportCaughtError(
+          new Error("--status \u53EA\u80FD\u662F completed / ignored / failed")
+        );
+        process.exit(1);
+      }
+      const body = opts.data ? parseDataOption(opts.data) : {
+        consumer_key: opts.consumerKey,
+        status,
+        result_action: opts.resultAction,
+        result_note: opts.resultNote,
+        last_error: opts.lastError
+      };
+      const data = await completeDelivery(deliveryId, body);
+      formatOutput({ success: true, data }, program2.opts().table);
+    } catch (err) {
+      reportCaughtError(err);
+      process.exit(toExitCode(err));
+    }
+  });
+}
+
 // src/client/chat-history-api.ts
 async function listChatHistory(opts) {
   const request = createRequest();
@@ -750,14 +928,11 @@ function registerConfigCommand(program2) {
   const config = program2.command("config").description(
     "\u914D\u7F6E\u7BA1\u7406 \u2014\u2014 API \u5730\u5740\u3001\u9ED8\u8BA4\u5DE5\u4F5C\u7A7A\u95F4\u7B49\u6301\u4E45\u5316\u8BBE\u7F6E\u3002\u652F\u6301\u5168\u5C40\u914D\u7F6E\u548C\u76EE\u5F55\u7EA7\u672C\u5730\u914D\u7F6E\uFF08.cs-cli.json\uFF09"
   );
-  config.command("set").description("\u8BBE\u7F6E API \u5730\u5740").option("--cs-api <url>", "\u5BA2\u670D API \u5730\u5740").option("--ai-api <url>", "AI API \u5730\u5740").option("--agent-api <url>", "Customer Agent API \u5730\u5740").option("--langfuse-host <url>", "Langfuse \u5730\u5740").option("--langfuse-public-key <key>", "Langfuse Public Key").option("--langfuse-secret-key <key>", "Langfuse Secret Key").action((opts) => {
+  config.command("set").description("\u8BBE\u7F6E API \u5730\u5740").option("--cs-api <url>", "\u5BA2\u670D API \u5730\u5740").option("--ai-api <url>", "AI API \u5730\u5740").option("--agent-api <url>", "Customer Agent API \u5730\u5740").action((opts) => {
     const updates = {};
     if (opts.csApi) updates.customerServiceApiUrl = opts.csApi;
     if (opts.aiApi) updates.aiApiUrl = opts.aiApi;
     if (opts.agentApi) updates.customerAgentApiUrl = opts.agentApi;
-    if (opts.langfuseHost) updates.langfuseHost = opts.langfuseHost;
-    if (opts.langfusePublicKey) updates.langfusePublicKey = opts.langfusePublicKey;
-    if (opts.langfuseSecretKey) updates.langfuseSecretKey = opts.langfuseSecretKey;
     writeConfig(updates);
     formatOutput({ success: true, data: readConfig() }, program2.opts().table);
   });
@@ -1103,22 +1278,16 @@ async function getFlowExecuteLog(opts) {
   const log = await logRes.json();
   return { executeLog, log };
 }
-async function getLangfuseTrace(traceId) {
-  const { host, publicKey, secretKey } = getLangfuseConfig();
-  const url = `${host}/api/public/traces/${traceId}`;
-  const basicAuth = Buffer.from(`${publicKey}:${secretKey}`).toString("base64");
-  const res = await fetch(url, {
-    method: "GET",
-    headers: {
-      Authorization: `Basic ${basicAuth}`,
-      "Content-Type": "application/json"
+async function getLangfuseTrace(traceId, env) {
+  const request = createRequest();
+  return request(
+    getCustomerServiceUrl(),
+    `/v1/debug/langfuse/trace/${encodeURIComponent(traceId)}`,
+    {
+      method: "GET",
+      query: { env }
     }
-  });
-  if (!res.ok) {
-    const text = await res.text().catch(() => "");
-    throw new Error(`Langfuse API error ${res.status}: ${text}`);
-  }
-  return res.json();
+  );
 }
 
 // src/commands/debug.ts
@@ -1292,9 +1461,13 @@ function registerDebugCommand(program2) {
   });
   debug.command("trace").description(
     "\u6839\u636E Langfuse Trace ID \u83B7\u53D6\u5B8C\u6574\u7684 Trace \u8BE6\u60C5\uFF08\u4ECE debug record \u8FD4\u56DE\u7684 flow_info \u4E2D\u63D0\u53D6 traceId\uFF09"
-  ).argument("<trace_id>", "Langfuse Trace ID\uFF08\u4ECE flow_info \u4E2D\u83B7\u53D6\uFF09").action(async (traceId) => {
+  ).argument("<trace_id>", "Langfuse Trace ID\uFF08\u4ECE flow_info \u4E2D\u83B7\u53D6\uFF09").option("--env <env>", "langfuse \u73AF\u5883 dev|prod", "prod").action(async (traceId, opts) => {
     try {
-      const data = await getLangfuseTrace(traceId);
+      if (opts.env !== "dev" && opts.env !== "prod") {
+        outputError(1, "--env \u4EC5\u652F\u6301 dev \u6216 prod");
+        process.exit(1);
+      }
+      const data = await getLangfuseTrace(traceId, opts.env);
       formatOutput({ success: true, data }, program2.opts().table);
     } catch (err) {
       reportCaughtError(err);
@@ -1504,6 +1677,9 @@ async function updateIssue(issueId, data) {
     body: data
   });
 }
+async function updateIssueOwner(issueId, params) {
+  return updateIssue(issueId, params);
+}
 async function listIssueComments(issueId) {
   const request = createRequest();
   return request(getCustomerServiceUrl(), `/v1/issues/${issueId}/comments`, {
@@ -1606,6 +1782,36 @@ function registerIssueCommand(program2) {
       process.exit(toExitCode(err));
     }
   });
+  issue.command("update-owner").description(
+    "\u66F4\u65B0\u5DE5\u5355\u8D1F\u8D23\u4EBA\uFF08owner\uFF09\u3002\u4EC5\u4E8C\u9009\u4E00\uFF1A--owner <user_id> \u6216 --owner-phone <\u624B\u673A\u53F7>\uFF0C\u540E\u8005\u7531\u670D\u52A1\u7AEF\u89E3\u6790\u4E3A user_id\u3002\u6CE8\u610F\uFF1A\u540E\u7AEF\u9700\u5F00\u542F\u5BF9 owner / owner_phone \u5B57\u6BB5\u7684\u652F\u6301\u540E\u8BE5\u547D\u4EE4\u624D\u80FD\u751F\u6548"
+  ).argument("<issue_id>", "\u5DE5\u5355 ID\uFF08\u4ECE issue list \u83B7\u53D6\uFF09").option("--owner <user_id>", "\u8D1F\u8D23\u4EBA user_id\uFF08\u6B63\u6574\u6570\uFF09").option("--owner-phone <phone>", "\u8D1F\u8D23\u4EBA\u624B\u673A\u53F7\uFF08\u7531\u670D\u52A1\u7AEF\u89E3\u6790\u4E3A user_id\uFF09").action(async (issueId, opts) => {
+    try {
+      const hasOwner = opts.owner !== void 0;
+      const hasPhone = opts.ownerPhone !== void 0;
+      if (hasOwner === hasPhone) {
+        throw new Error("\u5FC5\u987B\u4E14\u4EC5\u80FD\u63D0\u4F9B --owner \u6216 --owner-phone \u5176\u4E2D\u4E00\u4E2A");
+      }
+      const body = {};
+      if (hasOwner) {
+        const ownerId = Number(opts.owner);
+        if (!Number.isInteger(ownerId) || ownerId <= 0) {
+          throw new Error(`--owner \u5FC5\u987B\u4E3A\u6B63\u6574\u6570\uFF0C\u6536\u5230: ${opts.owner}`);
+        }
+        body.owner = ownerId;
+      } else {
+        const phone = String(opts.ownerPhone).trim();
+        if (!phone) {
+          throw new Error("--owner-phone \u4E0D\u80FD\u4E3A\u7A7A");
+        }
+        body.owner_phone = phone;
+      }
+      const data = await updateIssueOwner(issueId, body);
+      formatOutput({ success: true, data }, program2.opts().table);
+    } catch (err) {
+      reportCaughtError(err);
+      process.exit(toExitCode(err));
+    }
+  });
   issue.command("stats").description("\u8DE8\u5DE5\u4F5C\u7A7A\u95F4 Issue \u6570\u91CF\u7EDF\u8BA1\uFF0C\u8FD4\u56DE\u6BCF\u4E2A\u5DE5\u4F5C\u7A7A\u95F4\u7684 open/closed/total \u8BA1\u6570").option("--start <date>", "\u5F00\u59CB\u65E5\u671F\uFF08YYYY-MM-DD \u683C\u5F0F\uFF0C\u5982 2026-03-01\uFF09").option("--end <date>", "\u7ED3\u675F\u65E5\u671F\uFF08YYYY-MM-DD \u683C\u5F0F\uFF0C\u5982 2026-03-23\uFF09").action(async (opts) => {
     try {
       const data = await getIssueStats({
@@ -3124,7 +3330,7 @@ var require2 = createRequire(import.meta.url);
 var { version } = require2("../package.json");
 var program = new Command();
 program.name("cs-cli").description(
-  "BetterYeah AI \u5BA2\u670D\u5E73\u53F0 CLI\u3002\u6838\u5FC3\u6982\u5FF5\uFF1Aworkspace\uFF08\u5DE5\u4F5C\u7A7A\u95F4\uFF09\u2192 agent\uFF08AI \u5BA2\u670D\u673A\u5668\u4EBA\uFF09\u2192 SA/product/FAQ\uFF08\u77E5\u8BC6\u914D\u7F6E\uFF09\u2192 issue\uFF08\u5DE5\u5355\uFF09\u2192 debug\uFF08\u8C03\u8BD5\u9A8C\u8BC1\uFF09\u2192 monitor\uFF08\u8FD0\u8425\u76D1\u63A7\uFF09\u2192 repair-record\uFF08\u4FEE\u590D\u5BA1\u8BA1\uFF09\u3002\u6240\u6709\u547D\u4EE4\u9ED8\u8BA4\u8F93\u51FA JSON\uFF0C\u8FFD\u52A0 --table \u53EF\u5207\u6362\u4E3A\u4EBA\u7C7B\u53EF\u8BFB\u8868\u683C"
+  "BetterYeah AI \u5BA2\u670D\u5E73\u53F0 CLI\u3002\u6838\u5FC3\u6982\u5FF5\uFF1Aworkspace\uFF08\u5DE5\u4F5C\u7A7A\u95F4\uFF09\u2192 agent\uFF08AI \u5BA2\u670D\u673A\u5668\u4EBA\uFF09\u2192 SA/product/FAQ\uFF08\u77E5\u8BC6\u914D\u7F6E\uFF09\u2192 issue\uFF08\u5DE5\u5355\uFF09\u2192 debug\uFF08\u8C03\u8BD5\u9A8C\u8BC1\uFF09\u2192 monitor\uFF08\u8FD0\u8425\u76D1\u63A7\uFF09\u2192 repair-record\uFF08\u4FEE\u590D\u5BA1\u8BA1\uFF09\u2192 change-consumer\uFF08\u5546\u54C1\u53D8\u66F4\u4E8B\u4EF6\u6D88\u8D39\uFF09\u3002\u6240\u6709\u547D\u4EE4\u9ED8\u8BA4\u8F93\u51FA JSON\uFF0C\u8FFD\u52A0 --table \u53EF\u5207\u6362\u4E3A\u4EBA\u7C7B\u53EF\u8BFB\u8868\u683C"
 ).version(version).option("--table", "\u4EE5\u8868\u683C\u5F62\u5F0F\u8F93\u51FA\uFF08\u9ED8\u8BA4 JSON\uFF09\u3002\u4EBA\u5DE5\u67E5\u770B\u65F6\u4F7F\u7528", false).option("--workspace <id>", "\u4E34\u65F6\u8986\u76D6\u9ED8\u8BA4\u5DE5\u4F5C\u7A7A\u95F4 ID\uFF0C\u4E0D\u4FEE\u6539\u6301\u4E45\u5316\u914D\u7F6E").option(
   "--request-timeout <ms>",
   "\u5355\u4E2A HTTP \u8BF7\u6C42\u8D85\u65F6\uFF08\u6BEB\u79D2\uFF09\uFF0C\u590D\u6742 Agent \u56DE\u590D\u5EFA\u8BAE\u8C03\u9AD8\u3002\u4E0D\u8981\u5199 --timeout\uFF0C\u90A3\u662F\u5B50\u547D\u4EE4\u7684\u8F6E\u8BE2\u7A97\u53E3\uFF08\u79D2\uFF09",
@@ -3161,6 +3367,7 @@ registerDebugCommand(program);
 registerMonitorCommand(program);
 registerRepairRecordCommand(program);
 registerOperationsRecordCommand(program);
+registerChangeConsumerCommand(program);
 process.on("uncaughtException", (err) => {
   outputError(3, err.message);
   process.exit(3);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@bty/customer-service-cli",
-  "version": "0.3.3",
+  "version": "0.4.2",
   "description": "AI Customer Service CLI - Agent friendly",
   "type": "module",
   "main": "./dist/bin.js",