@bty/customer-service-cli 0.1.10 → 0.1.12

package/README.md

@@ -226,6 +226,7 @@ cs-cli product update-sku --agent <id> --sku "颜色分类:粉红" --update '{"
 | -------------------------------------------------------------------------------- | -------- |
 | `conversation list --agent <id> [--user <用户名>] [--start <日期>] [--end <日期>]`      | 搜索会话     |
 | `conversation records <conversation_id> [--page-size N] [--direction prev|next]` | 获取会话聊天记录 |
+| `conversation context-search --query <文本> [--start <时间>] [--end <时间>]` | 通过上下文内容模糊搜索对话记录（返回匹配消息详情，时间范围最多 3 天） |
 
 
 ### Agent 调试 (`debug`)
@@ -387,6 +388,9 @@ cs-cli product update-sku --agent <id> --sku "颜色分类:粉红" --update '{"
 # 添加 FAQ
 cs-cli faq add --agent <id> --file "常见问题" --questions "怎么退款,如何退款" --answers "答案=请联系客服处理退款"
 
+# 通过上下文内容模糊搜索对话记录（自动使用当前工作空间，查询窗口最多 3 天）
+cs-cli conversation context-search --query "退款问题" --start 2026-03-22T00:00:00 --end 2026-03-22T23:59:59
+
 # 重放对话测试 Agent
 cs-cli debug ask --agent <id> --messages @conversation.json
 
@@ -399,4 +403,3 @@ cs-cli repair-record create --issue <issue_id> --agent <agent_id> --action "更
 # 更新修复记录状态
 cs-cli repair-record update <record_id> --data '{"repair_status":"success","duration_ms":1200}'
 ```
-

package/dist/bin.js

@@ -1065,13 +1065,18 @@ function registerIssueCommand(program2) {
       process.exit(toExitCode(err));
     }
   });
-  issue.command("create").description("\u624B\u52A8\u521B\u5EFA\u5DE5\u5355").requiredOption("--title <title>", "\u5DE5\u5355\u6807\u9898\uFF08\u7B80\u8981\u63CF\u8FF0\u95EE\u9898\uFF09").requiredOption("--content <content>", "\u5DE5\u5355\u5185\u5BB9\uFF08\u8BE6\u7EC6\u63CF\u8FF0\u95EE\u9898\u73B0\u8C61\u548C\u671F\u671B\u7ED3\u679C\uFF09").option("--priority <priority>", "\u4F18\u5148\u7EA7: critical | high | medium | low").option("--tags <tags...>", "\u6807\u7B7E\uFF08\u591A\u4E2A\u7A7A\u683C\u5206\u9694\uFF0C\u7528\u4E8E\u5206\u7C7B\u7B5B\u9009\uFF09").action(async (opts) => {
+  issue.command("create").description("\u624B\u52A8\u521B\u5EFA\u5DE5\u5355").requiredOption("--title <title>", "\u5DE5\u5355\u6807\u9898\uFF08\u7B80\u8981\u63CF\u8FF0\u95EE\u9898\uFF09").requiredOption("--content <content>", "\u5DE5\u5355\u5185\u5BB9\uFF08\u8BE6\u7EC6\u63CF\u8FF0\u95EE\u9898\u73B0\u8C61\u548C\u671F\u671B\u7ED3\u679C\uFF09").option("--priority <priority>", "\u4F18\u5148\u7EA7: critical | high | medium | low").option("--tags <tags...>", "\u6807\u7B7E\uFF08\u591A\u4E2A\u7A7A\u683C\u5206\u9694\uFF0C\u7528\u4E8E\u5206\u7C7B\u7B5B\u9009\uFF09").option("--conversation-id <id>", "\u5173\u8054\u7684\u4F1A\u8BDD ID").option("--record-id <id>", "\u5173\u8054\u7684\u6D88\u606F\u8BB0\u5F55 ID").option("--workspace-id <id>", "\u5DE5\u4F5C\u7A7A\u95F4 ID\uFF08\u9ED8\u8BA4\u4ECE\u73AF\u5883\u53D8\u91CF\u8BFB\u53D6\uFF09").option("--source-type <type>", "\u6765\u6E90\u7C7B\u578B").option("--source-data <json>", "\u6765\u6E90\u6570\u636E\uFF08JSON \u5B57\u7B26\u4E32\uFF09").action(async (opts) => {
     try {
       const data = await createIssue({
         title: opts.title,
         content: opts.content,
         priority: opts.priority,
-        tags: opts.tags
+        tags: opts.tags,
+        conversation_id: opts.conversationId,
+        record_id: opts.recordId,
+        workspace_id: opts.workspaceId,
+        source_type: opts.sourceType,
+        source_data: opts.sourceData ? JSON.parse(opts.sourceData) : void 0
       });
       formatOutput({ success: true, data }, program2.opts().table);
     } catch (err) {
@@ -1242,6 +1247,39 @@ function registerFaqCommand(program2) {
 }
 
 // src/client/conversation-api.ts
+var MAX_CONTEXT_SEARCH_RANGE_MS = 3 * 24 * 60 * 60 * 1e3;
+function parseSearchTime(value, fieldName) {
+  const parsed = new Date(value);
+  if (Number.isNaN(parsed.getTime())) {
+    throw new Error(`${fieldName} \u683C\u5F0F\u65E0\u6548\uFF0C\u8BF7\u4F7F\u7528 ISO \u65F6\u95F4\uFF0C\u4F8B\u5982 2026-03-22T00:00:00`);
+  }
+  return parsed;
+}
+function validateContextSearchRange(startTime, endTime) {
+  if (!startTime || !endTime) return;
+  const start = parseSearchTime(startTime, "\u5F00\u59CB\u65F6\u95F4");
+  const end = parseSearchTime(endTime, "\u7ED3\u675F\u65F6\u95F4");
+  if (end.getTime() < start.getTime()) {
+    throw new Error("\u7ED3\u675F\u65F6\u95F4\u4E0D\u80FD\u65E9\u4E8E\u5F00\u59CB\u65F6\u95F4");
+  }
+  if (end.getTime() - start.getTime() > MAX_CONTEXT_SEARCH_RANGE_MS) {
+    throw new Error("\u67E5\u8BE2\u65F6\u95F4\u8303\u56F4\u4E0D\u80FD\u8D85\u8FC73\u5929");
+  }
+}
+async function contextSearchRecords(opts) {
+  validateContextSearchRange(opts.startTime, opts.endTime);
+  const wsId = getWorkspaceId(opts.workspaceId);
+  const request = createRequest();
+  return request(getCustomerServiceUrl(), "/v1/chat/records/context-search", {
+    method: "GET",
+    query: {
+      workspace_id: wsId,
+      query_content: opts.queryContent,
+      start_time: opts.startTime,
+      end_time: opts.endTime
+    }
+  });
+}
 async function getConversationRecords(opts) {
   const request = createRequest();
   return request(getCustomerServiceUrl(), `/v1/chat/${opts.conversationId}/records`, {
@@ -1303,6 +1341,19 @@ function registerConversationCommand(program2) {
       process.exit(toExitCode(err));
     }
   });
+  conversation.command("context-search").description("\u901A\u8FC7\u4E0A\u4E0B\u6587\u5185\u5BB9\u6A21\u7CCA\u641C\u7D22\u5BF9\u8BDD\u8BB0\u5F55\uFF0C\u8FD4\u56DE\u5339\u914D\u6D88\u606F\u8BE6\u60C5\uFF08\u542B conversation_id\u3001record_id\u3001context \u7B49\u5B57\u6BB5\uFF0C\u65F6\u95F4\u8303\u56F4\u6700\u591A 3 \u5929\uFF09").requiredOption("--query <text>", "\u641C\u7D22\u7684\u6587\u672C\u5185\u5BB9\uFF08\u5982 AI \u7684\u9519\u8BEF\u56DE\u7B54\uFF09").option("--start <date>", "\u5F00\u59CB\u65F6\u95F4\uFF08ISO \u683C\u5F0F\uFF0C\u5982 2026-03-22T00:00:00\uFF1B\u4E0E\u7ED3\u675F\u65F6\u95F4\u8DE8\u5EA6\u6700\u591A 3 \u5929\uFF09").option("--end <date>", "\u7ED3\u675F\u65F6\u95F4\uFF08ISO \u683C\u5F0F\uFF0C\u5982 2026-03-22T23:59:59\uFF1B\u4E0E\u5F00\u59CB\u65F6\u95F4\u8DE8\u5EA6\u6700\u591A 3 \u5929\uFF09").action(async (opts) => {
+    try {
+      const data = await contextSearchRecords({
+        queryContent: opts.query,
+        startTime: opts.start,
+        endTime: opts.end
+      });
+      formatOutput({ success: true, data }, program2.opts().table);
+    } catch (err) {
+      outputError(err.statusCode ?? 1, err.message);
+      process.exit(toExitCode(err));
+    }
+  });
 }
 
 // src/client/debug-api.ts

package/package.json

@@ -1,23 +1,29 @@
 {
   "name": "@bty/customer-service-cli",
-  "version": "0.1.10",
+  "version": "0.1.12",
   "description": "AI Customer Service CLI - Agent friendly",
   "type": "module",
   "main": "./dist/bin.js",
   "bin": {
-    "cs-cli": "./dist/bin.js"
+    "cs-cli": "dist/bin.js"
   },
   "files": [
     "/dist"
   ],
+  "scripts": {
+    "build": "tsup src/bin.ts --format esm --target node20 --shims",
+    "dev": "tsx src/bin.ts",
+    "test": "vitest run",
+    "test:watch": "vitest"
+  },
   "dependencies": {
     "cli-table3": "^0.6.0",
-    "commander": "^14.0.0",
-    "crypto-js": "^4.2.0"
+    "commander": "catalog:",
+    "crypto-js": "catalog:"
   },
   "devDependencies": {
-    "@types/crypto-js": "^4.2.2",
-    "@types/node": "22.18.8",
+    "@types/crypto-js": "catalog:",
+    "@types/node": "catalog:",
     "tsup": "^8.0.0",
     "tsx": "^4.0.0",
     "vitest": "^2.0.0"
@@ -28,11 +34,5 @@
   },
   "engines": {
     "node": ">=20.0.0"
-  },
-  "scripts": {
-    "build": "tsup src/bin.ts --format esm --target node20 --shims",
-    "dev": "tsx src/bin.ts",
-    "test": "vitest run",
-    "test:watch": "vitest"
   }
-}
+}