npm - @botonic/webchat-core - Versions diffs - 2.37.0 → 2.38.0 - Mend

@botonic/webchat-core 2.37.0 → 2.38.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (76) hide show

package/src/lib/controllers/webchat.d.ts CHANGED Viewed

@@ -7,9 +7,16 @@ import type { WebchatMessage } from '../messages';
 export type WebchatEmittedEvent = EmittedFrom<typeof WebchatMachine>;
 export declare class WebchatController {
     machine: ActorRefFrom<typeof WebchatMachine>;
+    private initializationPromise?;
+    private initializationOutcomeSubscription?;
+    private rejectInitialization?;
+    private isDestroyed;
     constructor(webchatConfig: WebchatConfig);
     initialize(): Promise<void>;
+    private waitForInitializationOutcome;
+    invokeTrackEvent(eventName: string, args?: Record<string, unknown>, botInteractionId?: string): Promise<void>;
     sendMessage(message: WebchatMessage, file?: File): void;
+    sendPostback(payload: string): Promise<void>;
     updateWebchatClientSettings(settings: Partial<WebchatClientSettings>): Promise<void>;
     toggleWebchat(isOpen?: boolean): void;
     getContext(): WebchatControllerContext;
@@ -29,9 +36,12 @@ export declare class WebchatController {
     updateCustomMessageProps(messageId: string, props: Record<string, unknown>): void;
     setTyping(isTyping: boolean): void;
     toggleSounds(enabled: boolean): void;
-    resetConversation(): void;
-    resetSession(): void;
-    downloadTranscript(): void;
+    /** Returns false when the webchat is not initialized (event is not applied). */
+    resetConversation(): boolean;
+    /** Returns false when the webchat is not initialized (event is not applied). */
+    resetSession(): boolean;
+    downloadChatTranscript(): void;
+    downloadHubtypeChatPdfTranscript(): Promise<void>;
     reconnect(): void;
     setOnline(online: boolean): void;
     open(): void;
@@ -296,9 +306,10 @@ export declare class WebchatController {
             storageRepository: import("../..").StorageRepository;
             appId: string;
             userId: string;
-        }, import("xstate").EventObject>> | import("xstate").ActorRefFromLogic<import("xstate").PromiseActorLogic<HubtypeUser | null, {
+        }, import("xstate").EventObject>> | import("xstate").ActorRefFromLogic<import("xstate").PromiseActorLogic<HubtypeUser, {
             storageRepository: import("../..").StorageRepository;
             appId: string;
+            config: WebchatConfig;
         }, import("xstate").EventObject>> | import("xstate").ActorRefFromLogic<import("xstate").PromiseActorLogic<{
             success: boolean;
         }, {
@@ -315,8 +326,8 @@ export declare class WebchatController {
         }, import("xstate").EventObject>> | import("xstate").ActorRefFromLogic<import("xstate").CallbackActorLogic<import("xstate").EventObject, {
             webchatService: import("../..").WebchatService;
         }, import("xstate").EventObject>> | undefined;
-    }, "idle" | "connectionFailed" | "reconnecting" | "operational" | {
-        initializing: "initializingServices" | "loadingSession" | "loadingMessages" | "connectingToRealtime" | "spawningPersistedMessages";
+    }, "idle" | "reconnecting" | "connectionFailed" | "operational" | {
+        initializing: "initializingServices" | "loadingSession" | "loadingMessages" | "spawningPersistedMessages" | "connectingToRealtime";
     }, string, import("xstate").NonReducibleUnknown, import("xstate").MetaObject, {
         id: "webchat";
         states: {
@@ -419,9 +430,10 @@ export declare class WebchatController {
                 storageRepository: import("../..").StorageRepository;
                 appId: string;
                 userId: string;
-            }, import("xstate").EventObject>> | import("xstate").ActorRefFromLogic<import("xstate").PromiseActorLogic<HubtypeUser | null, {
+            }, import("xstate").EventObject>> | import("xstate").ActorRefFromLogic<import("xstate").PromiseActorLogic<HubtypeUser, {
                 storageRepository: import("../..").StorageRepository;
                 appId: string;
+                config: WebchatConfig;
             }, import("xstate").EventObject>> | import("xstate").ActorRefFromLogic<import("xstate").PromiseActorLogic<{
                 success: boolean;
             }, {
@@ -438,8 +450,8 @@ export declare class WebchatController {
             }, import("xstate").EventObject>> | import("xstate").ActorRefFromLogic<import("xstate").CallbackActorLogic<import("xstate").EventObject, {
                 webchatService: import("../..").WebchatService;
             }, import("xstate").EventObject>> | undefined;
-        }, "idle" | "connectionFailed" | "reconnecting" | "operational" | {
-            initializing: "initializingServices" | "loadingSession" | "loadingMessages" | "connectingToRealtime" | "spawningPersistedMessages";
+        }, "idle" | "reconnecting" | "connectionFailed" | "operational" | {
+            initializing: "initializingServices" | "loadingSession" | "loadingMessages" | "spawningPersistedMessages" | "connectingToRealtime";
         }, string, import("xstate").NonReducibleUnknown, import("xstate").MetaObject, {
             id: "webchat";
             states: {

package/src/lib/controllers/webchat.js CHANGED Viewed

@@ -1,8 +1,10 @@
 import { __awaiter } from "tslib";
-import { createUpdateWebchatClientSettingsPayload, MessageSentBy, } from '@botonic/shared';
+import { createUpdateWebchatClientSettingsPayload, } from '@botonic/shared';
+import { createWebchatAnalyticsBotonicContext, getWebchatAnalyticsContextSkipReason, warnWebchatAnalyticsContextSkipped, } from '../analytics/create-webchat-analytics-botonic-context';
 import { createWebchatMachine, } from '../machines/webchat';
 export class WebchatController {
     constructor(webchatConfig) {
+        this.isDestroyed = false;
         /**
          * Overlay API - supports both webviews (iframe) and cover components (inline React)
          */
@@ -115,24 +117,86 @@ export class WebchatController {
     }
     initialize() {
         return __awaiter(this, void 0, void 0, function* () {
+            var _a;
+            if (this.isDestroyed) {
+                throw new Error('WebchatController is destroyed');
+            }
+            if (this.initializationPromise) {
+                return this.initializationPromise;
+            }
+            const snapshot = this.machine.getSnapshot();
+            if (snapshot.matches('operational')) {
+                return;
+            }
+            if (snapshot.matches('initializing')) {
+                return (_a = this.initializationPromise) !== null && _a !== void 0 ? _a : this.waitForInitializationOutcome();
+            }
             this.machine.send({ type: 'INITIALIZE' });
-            return new Promise((resolve, reject) => {
-                const subscription = this.machine.subscribe(state => {
-                    if (state.value === 'operational') {
-                        subscription.unsubscribe();
-                        resolve();
-                    }
-                    else if (state.value === 'connectionFailed') {
-                        subscription.unsubscribe();
-                        reject(new Error('Initialization failed'));
-                    }
-                });
+            this.initializationPromise = this.waitForInitializationOutcome();
+            return this.initializationPromise;
+        });
+    }
+    waitForInitializationOutcome() {
+        return new Promise((resolve, reject) => {
+            this.rejectInitialization = reject;
+            const subscription = this.machine.subscribe(state => {
+                if (state.value === 'operational') {
+                    subscription.unsubscribe();
+                    this.initializationOutcomeSubscription = undefined;
+                    this.rejectInitialization = undefined;
+                    this.initializationPromise = undefined;
+                    resolve();
+                }
+                else if (state.value === 'connectionFailed') {
+                    subscription.unsubscribe();
+                    this.initializationOutcomeSubscription = undefined;
+                    this.rejectInitialization = undefined;
+                    this.initializationPromise = undefined;
+                    reject(new Error('Initialization failed'));
+                }
             });
+            this.initializationOutcomeSubscription = subscription;
+        });
+    }
+    invokeTrackEvent(eventName, args, botInteractionId) {
+        return __awaiter(this, void 0, void 0, function* () {
+            const context = this.getContext();
+            const handler = context.config.onTrackEvent;
+            if (!handler) {
+                return;
+            }
+            const skipReason = getWebchatAnalyticsContextSkipReason(context, botInteractionId);
+            if (skipReason) {
+                warnWebchatAnalyticsContextSkipped(skipReason, 'invokeTrackEvent');
+                return;
+            }
+            const botonicContext = createWebchatAnalyticsBotonicContext(context, botInteractionId);
+            if (!botonicContext) {
+                return;
+            }
+            try {
+                yield handler(botonicContext, eventName, args);
+            }
+            catch (error) {
+                console.warn('[webchat] Hubtype analytics onTrackEvent failed', error);
+            }
         });
     }
     sendMessage(message, file) {
         this.machine.send({ type: 'SEND_MESSAGE', message, file });
     }
+    sendPostback(payload) {
+        return __awaiter(this, void 0, void 0, function* () {
+            const context = this.getOperationalContext();
+            if (!(context === null || context === void 0 ? void 0 : context.user) || !context.webchatService) {
+                throw new Error('Webchat is not ready to send postback');
+            }
+            const response = yield context.webchatService.sendPostback(payload, context.user);
+            if (response.success)
+                return;
+            throw new Error(response.error || 'Failed to send postback');
+        });
+    }
     updateWebchatClientSettings(settings) {
         return __awaiter(this, void 0, void 0, function* () {
             const context = this.getOperationalContext();
@@ -217,33 +281,61 @@ export class WebchatController {
     toggleSounds(enabled) {
         this.machine.send({ type: 'TOGGLE_SOUNDS', enabled });
     }
+    /** Returns false when the webchat is not initialized (event is not applied). */
     resetConversation() {
+        if (!this.getOperationalContext()) {
+            return false;
+        }
         this.machine.send({ type: 'START_OVER' });
+        return true;
     }
+    /** Returns false when the webchat is not initialized (event is not applied). */
     resetSession() {
+        if (!this.getOperationalContext()) {
+            return false;
+        }
         this.machine.send({ type: 'RESET_SESSION' });
+        return true;
     }
-    downloadTranscript() {
-        const messages = this.getMessages();
-        const lines = messages
-            .filter(m => m.type !== undefined)
-            .map(m => {
-            const sender = m.sent_by === MessageSentBy.User
-                ? "You" /* TranscriptSender.User */
-                : m.sent_by === MessageSentBy.Agent
-                    ? "Agent" /* TranscriptSender.Agent */
-                    : "Bot" /* TranscriptSender.Bot */;
-            if (m.isText())
-                return `${sender}: ${m.data.text}`;
-            return `${sender}: [${m.type}]`;
+    downloadChatTranscript() {
+        void this.downloadHubtypeChatPdfTranscript().catch((error) => {
+            console.error('Failed to download Hubtype PDF transcript', error);
+        });
+    }
+    downloadHubtypeChatPdfTranscript() {
+        return __awaiter(this, void 0, void 0, function* () {
+            var _a;
+            const context = this.getOperationalContext();
+            if (!((_a = context === null || context === void 0 ? void 0 : context.user) === null || _a === void 0 ? void 0 : _a.id)) {
+                throw new Error('Missing user id for transcript download');
+            }
+            const appId = context.config.appId;
+            const apiBase = context.config.apiUrl ||
+                import.meta.env.VITE_HUBTYPE_API_URL ||
+                'https://api.hubtype.com';
+            const endpoint = new URL(`${apiBase.replace(/\/$/, '')}/v1/chats/transcript/`);
+            endpoint.searchParams.set('provider_account', appId);
+            endpoint.searchParams.set('provider_id', context.user.id);
+            const response = yield fetch(endpoint.toString(), {
+                method: 'GET',
+                headers: {
+                    'X-BOTONIC-USER-ID': context.user.id,
+                },
+            });
+            if (!response.ok) {
+                throw new Error(`Transcript download failed (${response.status})`);
+            }
+            const blob = yield response.blob();
+            const windowUrl = window.URL;
+            const url = windowUrl.createObjectURL(blob);
+            const anchor = document.createElement('a');
+            anchor.setAttribute('href', url);
+            anchor.setAttribute('download', 'chat_transcript.pdf');
+            document.body.appendChild(anchor);
+            anchor.click();
+            anchor.remove();
+            windowUrl.revokeObjectURL(url);
         });
-        const blob = new Blob([lines.join('\n')], { type: 'text/plain' });
-        const url = URL.createObjectURL(blob);
-        const anchor = document.createElement('a');
-        anchor.href = url;
-        anchor.download = 'chat-transcript.txt';
-        anchor.click();
-        URL.revokeObjectURL(url);
     }
     reconnect() {
         this.machine.send({ type: 'RECONNECT' });
@@ -303,6 +395,17 @@ export class WebchatController {
             : () => subscription.unsubscribe();
     }
     destroy() {
+        var _a, _b, _c;
+        if (this.isDestroyed) {
+            return;
+        }
+        this.isDestroyed = true;
+        (_a = this.initializationOutcomeSubscription) === null || _a === void 0 ? void 0 : _a.unsubscribe();
+        this.initializationOutcomeSubscription = undefined;
+        (_b = this.rejectInitialization) === null || _b === void 0 ? void 0 : _b.call(this, new Error('WebchatController destroyed'));
+        this.rejectInitialization = undefined;
+        this.initializationPromise = undefined;
+        (_c = this.getContext().webchatService) === null || _c === void 0 ? void 0 : _c.disconnect();
         this.machine.stop();
     }
 }

package/src/lib/controllers/webchat.js.map CHANGED Viewed

	@@ -1 +1 @@
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package/src/lib/domain/index.d.ts CHANGED Viewed

@@ -45,6 +45,7 @@ export interface CoverOverlayState extends OverlayStateBase {
  * Discriminated union of all overlay types
  */
 export type OverlayState = WebviewOverlayState | CoverOverlayState;
+export type WebchatTrackEventHandler = (request: unknown, eventName: string, args?: Record<string, unknown>) => void | Promise<void>;
 export type WebchatConfig = WebchatConnectionConfig & Partial<HubtypeUserLocale> & Pick<HubtypeUser, 'extra_data'> & {
     storage?: StorageConfig;
     webchatClientSettings?: Partial<WebchatClientSettings>;
@@ -55,4 +56,14 @@ export type WebchatConfig = WebchatConnectionConfig & Partial<HubtypeUserLocale>
     enableResponsiveHeroHeader?: boolean;
     /** Preview panel callbacks for KB chunk lookups, tool result display, and analytics. */
     previewUtils?: PreviewUtils;
+    /** Optional formatter for message timestamps (delivery-template parity). */
+    formatMessageTimestamp?: (date: Date) => string;
+    /** Optional lightbox for image message taps. */
+    imagePreviewer?: (props: {
+        src: string;
+        isPreviewerOpened: boolean;
+        closePreviewer: () => void;
+    }) => unknown;
+    /** Hubtype analytics callback (V1 `WebchatArgs.onTrackEvent` parity). */
+    onTrackEvent?: WebchatTrackEventHandler;
 };

package/src/lib/infra/client/webchat-client-state.d.ts ADDED Viewed

@@ -0,0 +1,13 @@
+import type { StorageRepository } from '../repositories/storage/types';
+/**
+ * Extensible app-scoped client state (V2 equivalent of V1 `LocalState`).
+ * Uses the same storage backend as conversation data (`StorageConfig`).
+ */
+export declare class WebchatClientState {
+    protected readonly repository: StorageRepository;
+    protected readonly appId: string;
+    constructor(repository: StorageRepository, appId: string);
+    getAttr<T = unknown>(attr: string): Promise<T | undefined>;
+    setAttr(attr: string, value: unknown): Promise<void>;
+    getSnapshot(): Promise<Record<string, unknown>>;
+}

package/src/lib/infra/client/webchat-client-state.js ADDED Viewed

@@ -0,0 +1,29 @@
+import { __awaiter } from "tslib";
+/**
+ * Extensible app-scoped client state (V2 equivalent of V1 `LocalState`).
+ * Uses the same storage backend as conversation data (`StorageConfig`).
+ */
+export class WebchatClientState {
+    constructor(repository, appId) {
+        this.repository = repository;
+        this.appId = appId;
+    }
+    getAttr(attr) {
+        return __awaiter(this, void 0, void 0, function* () {
+            const state = yield this.repository.findAppClientState(this.appId);
+            return state[attr];
+        });
+    }
+    setAttr(attr, value) {
+        return __awaiter(this, void 0, void 0, function* () {
+            const state = yield this.repository.findAppClientState(this.appId);
+            yield this.repository.saveAppClientState(this.appId, Object.assign(Object.assign({}, state), { [attr]: value }));
+        });
+    }
+    getSnapshot() {
+        return __awaiter(this, void 0, void 0, function* () {
+            return this.repository.findAppClientState(this.appId);
+        });
+    }
+}
+//# sourceMappingURL=webchat-client-state.js.map

package/src/lib/infra/client/webchat-client-state.js.map ADDED Viewed

@@ -0,0 +1 @@

+ {"version":3,"file":"webchat-client-state.js","sourceRoot":"","sources":["../../../../../../../../libs/botonic/webchat-core/src/lib/infra/client/webchat-client-state.ts"],"names":[],"mappings":";AAEA;;;GAGG;AACH,MAAM,OAAO,kBAAkB;IAC7B,YACqB,UAA6B,EAC7B,KAAa;QADb,eAAU,GAAV,UAAU,CAAmB;QAC7B,UAAK,GAAL,KAAK,CAAQ;IAC/B,CAAC;IAEE,OAAO,CAAc,IAAY;;YACrC,MAAM,KAAK,GAAG,MAAM,IAAI,CAAC,UAAU,CAAC,kBAAkB,CAAC,IAAI,CAAC,KAAK,CAAC,CAAA;YAClE,OAAO,KAAK,CAAC,IAAI,CAAkB,CAAA;QACrC,CAAC;KAAA;IAEK,OAAO,CAAC,IAAY,EAAE,KAAc;;YACxC,MAAM,KAAK,GAAG,MAAM,IAAI,CAAC,UAAU,CAAC,kBAAkB,CAAC,IAAI,CAAC,KAAK,CAAC,CAAA;YAClE,MAAM,IAAI,CAAC,UAAU,CAAC,kBAAkB,CAAC,IAAI,CAAC,KAAK,kCAC9C,KAAK,KACR,CAAC,IAAI,CAAC,EAAE,KAAK,IACb,CAAA;QACJ,CAAC;KAAA;IAEK,WAAW;;YACf,OAAO,IAAI,CAAC,UAAU,CAAC,kBAAkB,CAAC,IAAI,CAAC,KAAK,CAAC,CAAA;QACvD,CAAC;KAAA;CACF"}

package/src/lib/infra/clients/hubtype-api.d.ts CHANGED Viewed

@@ -29,7 +29,8 @@ export declare class HubtypeApiClient {
      */
     get authEndpointUrl(): string;
     get webchatWebhooksEndpointUrl(): string;
-    pusherCustomAuthorize(socketId: string, channelName: string, authContext?: WebchatRealtimeAuthContext): Promise<PusherAuthResponse>;
+    pusherCustomAuthorize(socketId: string, channelName: string, authContext?: WebchatRealtimeAuthContext, signal?: AbortSignal): Promise<PusherAuthResponse>;
+    private performPusherAuth;
     /**
      * Fetch webchat settings (Pusher config) from the backend.
      * Response shape: { pusher: { key, cluster, status_channel? } }

package/src/lib/infra/clients/hubtype-api.js CHANGED Viewed

@@ -23,7 +23,15 @@ export class HubtypeApiClient {
     get webchatWebhooksEndpointUrl() {
         return this._webchatWebhooksEndpointUrl;
     }
-    pusherCustomAuthorize(socketId, channelName, authContext) {
+    pusherCustomAuthorize(socketId, channelName, authContext, signal) {
+        return __awaiter(this, void 0, void 0, function* () {
+            if (signal === null || signal === void 0 ? void 0 : signal.aborted) {
+                throw new DOMException('Aborted', 'AbortError');
+            }
+            return this.performPusherAuth(socketId, channelName, authContext, signal);
+        });
+    }
+    performPusherAuth(socketId, channelName, authContext, signal) {
         return __awaiter(this, void 0, void 0, function* () {
             const authEndpointUrl = this._authEndpointUrl;
             const headers = {
@@ -46,6 +54,7 @@ export class HubtypeApiClient {
                     socket_id: socketId,
                     channel_name: channelName,
                 }),
+                signal,
             });
             if (!response.ok) {
                 throw new Error(`Auth request failed: ${response.status}`);

package/src/lib/infra/clients/hubtype-api.js.map CHANGED Viewed

	@@ -1 +1 @@
1	- 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package/src/lib/infra/repositories/storage/base-storage.d.ts CHANGED Viewed

@@ -1,19 +1,30 @@
 import { type HubtypeUser } from '@botonic/shared';
-import { ConversationData, StorageRepository, StoredMessage } from './types';
+import { AppClientState, ConversationData, StorageRepository, StoredMessage, WebchatHubtypeUser } from './types';
+export interface StorageRepositoryOptions {
+    keyPrefix?: string;
+}
 export declare abstract class BaseStorageRepository implements StorageRepository {
     protected keyPrefix: string;
-    constructor(keyPrefix?: string);
+    constructor(options?: StorageRepositoryOptions | string);
     protected getConversationKey(appId: string, userId: string): string;
     protected getAppStoragePrefix(appId: string): string;
+    protected createStoredAnonymousUser(userId: string, lastActiveAt: string): WebchatHubtypeUser;
     protected abstract getData(key: string): ConversationData | null;
     protected abstract setData(key: string, data: ConversationData): void;
     protected abstract deleteData(key: string): void;
     protected abstract getKeysWithPrefix(prefix: string): string[];
     protected getConversationData(appId: string, userId: string): ConversationData;
     protected saveConversationData(appId: string, userId: string, data: ConversationData): void;
+    protected getCustomState(data: ConversationData): AppClientState;
+    protected withCustomState(data: ConversationData, customState: AppClientState): ConversationData;
+    protected resolveClientStateUserId(appId: string): string;
+    findAppClientState(appId: string): Promise<AppClientState>;
+    saveAppClientState(appId: string, state: AppClientState): Promise<void>;
+    reconcilePlaceholderConversation(appId: string): Promise<void>;
     saveMessage(appId: string, userId: string, message: StoredMessage): Promise<void>;
     saveAllMessages(appId: string, userId: string, messages: StoredMessage[]): Promise<void>;
     findMessagesByConversation(appId: string, userId: string): Promise<StoredMessage[]>;
+    protected mergePlaceholderCustomIntoUser(appId: string, userId: string, data: ConversationData): ConversationData;
     saveUser(appId: string, user: HubtypeUser): Promise<void>;
     findUserById(appId: string, userId: string): Promise<HubtypeUser | null>;
     saveLastUserSession(appId: string, user: HubtypeUser): Promise<void>;