@botonic/plugin-hubtype-analytics 0.27.2 → 0.28.1

package/README.md

@@ -30,59 +30,108 @@ By default if you do not define these functions it will use the language defined
   ]
 ```
 
+## Plugin Options
+
+- **`getLaguange`**: getLaguange(request) function to define the language when it is not in request.session.user.extra_data.language
+- **`getCountry`**: getCountry(request) function to define the country when it is not in request.session.user.extra_data.country
+
 ## Use
 
-You can use it in your actions.
+All events can be used in bot actions.  
+The following events can also be used from the frontend (webchat and webviews): EventFeedback, EventWebview, EventCustom
 
-- For example an event to save a feedback given by the user:
+- To track the content displayed in a bot that is made with Flow Builder you can import the `trackFlowContent` function of the `@botonic/plugin-flow-builder`.
 
-```
-  const hubtypeAnalyticsPlugin = request.plugins.hubtypeAnalytics
-  const eventProps = {
-    action: FeedbackAction.case,
-    data: {
-        possibleOptions: ['*', '**', '***', '****', '*****'],
-        possibleValues: [1, 2, 3, 4, 5],
-        option: '**',
-        value: 2,
-    }
-  }
+e.g. WelcomeAction that display start contents
 
-  try {
-    const response = await hubtypeAnalyticsPlugin.trackEvent(request, event)
-    console.log(response)
-  } catch(error) {
-    console.error(error)
-  }
+```typescript
+import { trackFlowContent } from '@botonic/plugin-flow-builder'
 
+export class WelcomeAction extends FlowBuilderMultichannelAction {
+  static contextType = RequestContext
+  static async botonicInit(
+    request: BotRequest
+  ): Promise<FlowBuilderActionProps> {
+    const flowBuilder = request.plugins.flowBuilder
+    const contents = await flowBuilder.getStartContents('es-ES')
+    trackFlowContent(request, contents)
+    return { contents }
+  }
+}
 ```
 
-- For example an event to check that a flow content has been displayed in the bot:
-  flowThreadId -> This value is managed by the plugin-flow-builder, stored in the session and updated every time the content connected to the conversation start is displayed
+- To track a handoff, you can use an instance of `HandOffBuilder` from `@botonic/core` `handoffBuilder.withBotEvent()` so thaht the backend will create the event after the handoff has been done correctly.
 
+```typescript
+const handOffBuilder = new HandOffBuilder(request.session)
+handOffBuilder.withQueue(this.queue.id)
+handOffBuilder.withBotEvent({
+  language: request.session.user.extra_data.language,
+  country: request.session.user.extra_data.country,
+})
+await handOffBuilder.handOff()
 ```
-  const hubtypeAnalyticsPlugin = request.plugins.hubtypeAnalytics
-  const eventProps = {
-    action: FlowAction.flowNode,
-    data: {
-      flowThreadId: request.session.flow_thread_id,
-      flowId: '8d527e7d-ea6d-5422-b810-5b4c8be7657b',
-      flowName: 'Main',
-      flowNodeId: 'WELCOME_MSG',
-      flowNodeContentId: '607205c9-6814-45ba-9aeb-2dd08d0cb529',
-    }
-  }
-
-  try {
-    const response = await hubtypeAnalyticsPlugin.trackEvent(request, event)
-    console.log(response)
-  } catch(error) {
-    console.error(error)
-  }
 
+- To track a feedback given by the user after a handoff. If you add a free comment this field is only stored in hubtype DB and no other service will be used to store this sensitive data.
+
+```typescript
+const hubtypeAnalyticsPlugin = request.plugins.hubtypeAnalytics
+const event = {
+  action: FeedbackAction.case,
+  data: {
+    feedbackTargetId: request.session.case_id,
+    feedbackGroupId: uuid(),
+    possibleOptions: ['*', '**', '***', '****', '*****'],
+    possibleValues: [1, 2, 3, 4, 5],
+    option: '**',
+    value: 2,
+    comment: 'free comment writen by the user',
+  },
+}
+
+try {
+  const response = await hubtypeAnalyticsPlugin.trackEvent(request, event)
+  console.log(response)
+} catch (error) {
+  console.error(error)
+}
 ```
 
-## Plugin Options
+- To track an event from a webview. In a webview you don't have the plugins initialised, we have to create an instance of `BotonicPluginHubtypeAnalytics`
+
+```typescript
+const hubtypeAnalytics = new BotonicPluginHubtypeAnalytics()
+const event = {
+  action: EventAction.WebviewStep,
+  webviewThreadId,
+  webviewName,
+  webviewStepName,
+}
+
+try {
+  const response = await hubtypeAnalyticsPlugin.trackEvent(request, event)
+  console.log(response)
+} catch (error) {
+  console.error(error)
+}
+```
 
-- **`getLaguange`**: getLaguange(request) function to define the language when it is not in request.session.user.extra_data.language
-- **`getCountry`**: getCountry(request) function to define the country when it is not in request.session.user.extra_data.country
+- Finally, custom events can also be created. In a custom event you can track whatever you want but it is preferable not to use them too much.
+
+```typescript
+const hubtypeAnalytics = new BotonicPluginHubtypeAnalytics()
+const event = {
+  action: EventAction.Custom,
+  customFields: {
+    paymentType: 'paypal',
+    bagsAdded: 3,
+  },
+}
+
+try {
+  const response = await hubtypeAnalyticsPlugin.trackEvent(request, event)
+  console.log(response)
+} catch (error) {
+  console.error(error)
+}
+```

package/lib/cjs/event-models/ht-event-feedback-knowledgebase.d.ts

@@ -0,0 +1,14 @@
+import { EventAction, EventFeedbackKnowledgebase, RequestData } from '../types';
+import { HtEvent } from './ht-event';
+export declare class HtEventFeedbackKnowledgebase extends HtEvent {
+    action: EventAction.FeedbackKnowledgebase;
+    knowledgebase_inference_id: string;
+    feedback_target_id: string;
+    feedback_group_id: string;
+    possible_options: string[];
+    possible_values?: number[];
+    option: string;
+    value?: number;
+    comment?: string;
+    constructor(event: EventFeedbackKnowledgebase, requestData: RequestData);
+}

package/lib/cjs/event-models/ht-event-feedback-knowledgebase.js

@@ -0,0 +1,22 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.HtEventFeedbackKnowledgebase = void 0;
+const types_1 = require("../types");
+const ht_event_1 = require("./ht-event");
+class HtEventFeedbackKnowledgebase extends ht_event_1.HtEvent {
+    constructor(event, requestData) {
+        super(event, requestData);
+        this.type = types_1.EventType.WebEvent;
+        this.action = event.action;
+        this.knowledgebase_inference_id = event.knowledgebaseInferenceId;
+        this.feedback_target_id = event.feedbackTargetId;
+        this.feedback_group_id = event.feedbackGroupId;
+        this.possible_options = event.possibleOptions;
+        this.possible_values = event.possibleValues;
+        this.option = event.option;
+        this.value = event.value;
+        this.comment = event.comment;
+    }
+}
+exports.HtEventFeedbackKnowledgebase = HtEventFeedbackKnowledgebase;
+//# sourceMappingURL=ht-event-feedback-knowledgebase.js.map

package/lib/cjs/event-models/ht-event-feedback-knowledgebase.js.map

@@ -0,0 +1 @@
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package/lib/cjs/event-models/ht-event-feedback.d.ts

@@ -2,12 +2,12 @@ import { EventAction, EventFeedback, RequestData } from '../types';
 import { HtEvent } from './ht-event';
 export declare class HtEventFeedback extends HtEvent {
     action: EventAction.FeedbackCase | EventAction.FeedbackConversation | EventAction.FeedbackMessage | EventAction.FeedbackWebview;
-    feedback_target_id?: string;
-    feedback_group_id?: string;
+    feedback_target_id: string;
+    feedback_group_id: string;
     possible_options: string[];
-    possible_values: number[];
+    possible_values?: number[];
     option: string;
-    value: number;
+    value?: number;
     comment?: string;
     constructor(event: EventFeedback, requestData: RequestData);
 }

package/lib/cjs/event-models/ht-event-feedback.js

@@ -8,8 +8,8 @@ class HtEventFeedback extends ht_event_1.HtEvent {
         super(event, requestData);
         this.type = types_1.EventType.WebEvent;
         this.action = event.action;
-        this.feedback_target_id = event.feedbackTargetId; // ?? case_id, message_id, conversation_id ???, webview_name
-        this.feedback_group_id = event.feedbackGroupId; // ??
+        this.feedback_target_id = event.feedbackTargetId;
+        this.feedback_group_id = event.feedbackGroupId;
         this.possible_options = event.possibleOptions;
         this.possible_values = event.possibleValues;
         this.option = event.option;

package/lib/cjs/event-models/ht-event-feedback.js.map

@@ -1 +1 @@
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+{"version":3,"file":"ht-event-feedback.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-feedback.ts"],"names":[],"mappings":";;;AAAA,oCAA6E;AAC7E,yCAAoC;AAEpC,MAAa,eAAgB,SAAQ,kBAAO;IAc1C,YAAY,KAAoB,EAAE,WAAwB;QACxD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,IAAI,GAAG,iBAAS,CAAC,QAAQ,CAAA;QAC9B,IAAI,CAAC,MAAM,GAAG,KAAK,CAAC,MAAM,CAAA;QAC1B,IAAI,CAAC,kBAAkB,GAAG,KAAK,CAAC,gBAAgB,CAAA;QAChD,IAAI,CAAC,iBAAiB,GAAG,KAAK,CAAC,eAAe,CAAA;QAC9C,IAAI,CAAC,gBAAgB,GAAG,KAAK,CAAC,eAAe,CAAA;QAC7C,IAAI,CAAC,eAAe,GAAG,KAAK,CAAC,cAAc,CAAA;QAC3C,IAAI,CAAC,MAAM,GAAG,KAAK,CAAC,MAAM,CAAA;QAC1B,IAAI,CAAC,KAAK,GAAG,KAAK,CAAC,KAAK,CAAA;QACxB,IAAI,CAAC,OAAO,GAAG,KAAK,CAAC,OAAO,CAAA;IAC9B,CAAC;CACF;AA1BD,0CA0BC"}

package/lib/cjs/event-models/index.d.ts

@@ -2,6 +2,7 @@ export { HtEvent } from './ht-event';
 export { HtEventCustom } from './ht-event-custom';
 export { HtEventFallback } from './ht-event-fallback';
 export { HtEventFeedback } from './ht-event-feedback';
+export { HtEventFeedbackKnowledgebase } from './ht-event-feedback-knowledgebase';
 export { HtEventFlow } from './ht-event-flow';
 export { HtEventHandoff } from './ht-event-handoff';
 export { HtEventHandoffOption } from './ht-event-handoff-option';

package/lib/cjs/event-models/index.js

@@ -1,6 +1,6 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventWebview = exports.HtEventKnowledgeBase = exports.HtEventKeyword = exports.HtEventIntentSmart = exports.HtEventIntent = exports.HtEventHandoffOption = exports.HtEventHandoff = exports.HtEventFlow = exports.HtEventFeedback = exports.HtEventFallback = exports.HtEventCustom = exports.HtEvent = void 0;
+exports.HtEventWebview = exports.HtEventKnowledgeBase = exports.HtEventKeyword = exports.HtEventIntentSmart = exports.HtEventIntent = exports.HtEventHandoffOption = exports.HtEventHandoff = exports.HtEventFlow = exports.HtEventFeedbackKnowledgebase = exports.HtEventFeedback = exports.HtEventFallback = exports.HtEventCustom = exports.HtEvent = void 0;
 var ht_event_1 = require("./ht-event");
 Object.defineProperty(exports, "HtEvent", { enumerable: true, get: function () { return ht_event_1.HtEvent; } });
 var ht_event_custom_1 = require("./ht-event-custom");
@@ -9,6 +9,8 @@ var ht_event_fallback_1 = require("./ht-event-fallback");
 Object.defineProperty(exports, "HtEventFallback", { enumerable: true, get: function () { return ht_event_fallback_1.HtEventFallback; } });
 var ht_event_feedback_1 = require("./ht-event-feedback");
 Object.defineProperty(exports, "HtEventFeedback", { enumerable: true, get: function () { return ht_event_feedback_1.HtEventFeedback; } });
+var ht_event_feedback_knowledgebase_1 = require("./ht-event-feedback-knowledgebase");
+Object.defineProperty(exports, "HtEventFeedbackKnowledgebase", { enumerable: true, get: function () { return ht_event_feedback_knowledgebase_1.HtEventFeedbackKnowledgebase; } });
 var ht_event_flow_1 = require("./ht-event-flow");
 Object.defineProperty(exports, "HtEventFlow", { enumerable: true, get: function () { return ht_event_flow_1.HtEventFlow; } });
 var ht_event_handoff_1 = require("./ht-event-handoff");

package/lib/cjs/event-models/index.js.map

@@ -1 +1 @@
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+{"version":3,"file":"index.js","sourceRoot":"","sources":["../../../src/event-models/index.ts"],"names":[],"mappings":";;;AAAA,uCAAoC;AAA3B,mGAAA,OAAO,OAAA;AAChB,qDAAiD;AAAxC,gHAAA,aAAa,OAAA;AACtB,yDAAqD;AAA5C,oHAAA,eAAe,OAAA;AACxB,yDAAqD;AAA5C,oHAAA,eAAe,OAAA;AACxB,qFAAgF;AAAvE,+IAAA,4BAA4B,OAAA;AACrC,iDAA6C;AAApC,4GAAA,WAAW,OAAA;AACpB,uDAAmD;AAA1C,kHAAA,cAAc,OAAA;AACvB,qEAAgE;AAAvD,+HAAA,oBAAoB,OAAA;AAC7B,qDAAiD;AAAxC,gHAAA,aAAa,OAAA;AACtB,iEAA4D;AAAnD,2HAAA,kBAAkB,OAAA;AAC3B,uDAAmD;AAA1C,kHAAA,cAAc,OAAA;AACvB,qEAAgE;AAAvD,+HAAA,oBAAoB,OAAA;AAC7B,uDAAmD;AAA1C,kHAAA,cAAc,OAAA"}

package/lib/cjs/index.d.ts

@@ -12,7 +12,9 @@ export default class BotonicPluginHubtypeAnalytics implements Plugin {
     post(): void;
     getUrl(request: BotRequest, eventType: EventType): string;
     getRequestData(request: BotRequest): RequestData;
-    trackEvent(request: BotRequest, htEventProps: HtEventProps): Promise<import("axios").AxiosResponse<any, any>>;
+    trackEvent(request: BotRequest, htEventProps: HtEventProps): Promise<{
+        data: string;
+    } | import("axios").AxiosResponse<any, any>>;
     private sendEvent;
 }
 export * from './types';

package/lib/cjs/index.js

@@ -33,6 +33,11 @@ class BotonicPluginHubtypeAnalytics {
     }
     trackEvent(request, htEventProps) {
         return tslib_1.__awaiter(this, void 0, void 0, function* () {
+            if (request.session.is_test_integration) {
+                return Promise.resolve({
+                    data: 'Event not sent because it is a test integration',
+                });
+            }
             const requestData = this.getRequestData(request);
             const event = (0, utils_1.createHtEvent)(requestData, htEventProps);
             return this.sendEvent(request, event);

package/lib/cjs/index.js.map

@@ -1 +1 @@
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+{"version":3,"file":"index.js","sourceRoot":"","sources":["../../src/index.ts"],"names":[],"mappings":";;;AACA,0DAAyC;AAGzC,mCAA8D;AAC9D,mCAAuC;AAOvC,SAAS,kBAAkB,CAAC,OAAmB;IAC7C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,QAAQ,CAAA;AACjD,CAAC;AAED,SAAS,iBAAiB,CAAC,OAAmB;IAC5C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,OAAO,CAAA;AAChD,CAAC;AAED,MAAqB,6BAA6B;IAIhD,YAAY,OAAiC;QAC3C,IAAI,CAAC,OAAO,GAAG,OAAO,CAAC,GAAG,CAAC,eAAe,IAAI,yBAAyB,CAAA;QACvE,IAAI,CAAC,WAAW,GAAG,CAAA,OAAO,aAAP,OAAO,uBAAP,OAAO,CAAE,WAAW,KAAI,kBAAkB,CAAA;QAC7D,IAAI,CAAC,UAAU,GAAG,CAAA,OAAO,aAAP,OAAO,uBAAP,OAAO,CAAE,UAAU,KAAI,iBAAiB,CAAA;IAC5D,CAAC;IAED,IAAI;QACF,OAAM;IACR,CAAC;IAED,MAAM,CAAC,OAAmB,EAAE,SAAoB;QAC9C,MAAM,QAAQ,GACZ,SAAS,KAAK,iBAAS,CAAC,QAAQ,CAAC,CAAC,CAAC,WAAW,CAAC,CAAC,CAAC,WAAW,CAAA;QAC9D,MAAM,KAAK,GAAG,OAAO,CAAC,OAAO,CAAC,GAAG,CAAC,EAAE,CAAA;QACpC,OAAO,GAAG,IAAI,CAAC,OAAO,oCAAoC,KAAK,IAAI,QAAQ,GAAG,CAAA;IAChF,CAAC;IAED,cAAc,CAAC,OAAmB;QAChC,OAAO;YACL,QAAQ,EAAE,IAAI,CAAC,WAAW,CAAC,OAAO,CAAC;YACnC,OAAO,EAAE,IAAI,CAAC,UAAU,CAAC,OAAO,CAAC;YACjC,MAAM,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,EAAE;SAChC,CAAA;IACH,CAAC;IAEK,UAAU,CAAC,OAAmB,EAAE,YAA0B;;YAC9D,IAAI,OAAO,CAAC,OAAO,CAAC,mBAAmB,EAAE;gBACvC,OAAO,OAAO,CAAC,OAAO,CAAC;oBACrB,IAAI,EAAE,iDAAiD;iBACxD,CAAC,CAAA;aACH;YAED,MAAM,WAAW,GAAG,IAAI,CAAC,cAAc,CAAC,OAAO,CAAC,CAAA;YAChD,MAAM,KAAK,GAAG,IAAA,qBAAa,EAAC,WAAW,EAAE,YAAY,CAAC,CAAA;YACtD,OAAO,IAAI,CAAC,SAAS,CAAC,OAAO,EAAE,KAAK,CAAC,CAAA;QACvC,CAAC;KAAA;IAEO,SAAS,CAAC,OAAmB,EAAE,KAAc;QACnD,MAAM,GAAG,GAAG,IAAI,CAAC,MAAM,CAAC,OAAO,EAAE,KAAK,CAAC,IAAI,CAAC,CAAA;QAC5C,MAAM,OAAO,GAAG,EAAE,aAAa,EAAE,UAAU,OAAO,CAAC,OAAO,CAAC,aAAa,EAAE,EAAE,CAAA;QAC5E,MAAM,MAAM,GAAG,KAAK,CAAC,IAAI,KAAK,iBAAS,CAAC,QAAQ,CAAC,CAAC,CAAC,EAAE,OAAO,EAAE,CAAC,CAAC,CAAC,SAAS,CAAA;QAE1E,OAAO,eAAK,CAAC,IAAI,CAAC,GAAG,EAAE,KAAK,EAAE,MAAM,CAAC,CAAA;IACvC,CAAC;CACF;AAhDD,gDAgDC;AAED,kDAAuB;AACvB,kDAAuB"}

package/lib/cjs/types.d.ts

@@ -6,6 +6,7 @@ export declare enum EventAction {
     FeedbackCase = "feedback_case",
     FeedbackMessage = "feedback_message",
     FeedbackConversation = "feedback_conversation",
+    FeedbackKnowledgebase = "feedback_knowledgebase",
     FeedbackWebview = "feedback_webview",
     FlowNode = "flow_node",
     HandoffOption = "handoff_option",
@@ -25,13 +26,23 @@ export interface HtBaseEventProps {
 }
 export interface EventFeedback extends HtBaseEventProps {
     action: EventAction.FeedbackCase | EventAction.FeedbackConversation | EventAction.FeedbackMessage | EventAction.FeedbackWebview;
-    messageGeneratedBy?: string;
-    feedbackTargetId?: string;
-    feedbackGroupId?: string;
+    feedbackTargetId: string;
+    feedbackGroupId: string;
     possibleOptions: string[];
-    possibleValues: number[];
+    possibleValues?: number[];
     option: string;
-    value: number;
+    value?: number;
+    comment?: string;
+}
+export interface EventFeedbackKnowledgebase extends HtBaseEventProps {
+    action: EventAction.FeedbackKnowledgebase;
+    knowledgebaseInferenceId: string;
+    feedbackTargetId: string;
+    feedbackGroupId: string;
+    possibleOptions: string[];
+    possibleValues?: number[];
+    option: string;
+    value?: number;
     comment?: string;
 }
 export interface EventFlow extends HtBaseEventProps {
@@ -114,7 +125,7 @@ export interface EventCustom extends HtBaseEventProps {
     customFields?: Record<string, any>;
     customSensitiveFields?: Record<string, any>;
 }
-export type HtEventProps = EventFeedback | EventFlow | EventHandoff | EventHandoffOption | EventIntent | EventKeyword | EventIntentSmart | EventKnowledgeBase | EventFallback | EventWebview | EventCustom;
+export type HtEventProps = EventFeedback | EventFeedbackKnowledgebase | EventFlow | EventHandoff | EventHandoffOption | EventIntent | EventKeyword | EventIntentSmart | EventKnowledgeBase | EventFallback | EventWebview | EventCustom;
 export interface RequestData {
     language: string;
     country: string;

package/lib/cjs/types.js

@@ -11,6 +11,7 @@ var EventAction;
     EventAction["FeedbackCase"] = "feedback_case";
     EventAction["FeedbackMessage"] = "feedback_message";
     EventAction["FeedbackConversation"] = "feedback_conversation";
+    EventAction["FeedbackKnowledgebase"] = "feedback_knowledgebase";
     EventAction["FeedbackWebview"] = "feedback_webview";
     EventAction["FlowNode"] = "flow_node";
     EventAction["HandoffOption"] = "handoff_option";

package/lib/cjs/types.js.map

@@ -1 +1 @@
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+{"version":3,"file":"types.js","sourceRoot":"","sources":["../../src/types.ts"],"names":[],"mappings":";;;AAAA,IAAY,SAGX;AAHD,WAAY,SAAS;IACnB,kCAAqB,CAAA;IACrB,kCAAqB,CAAA;AACvB,CAAC,EAHW,SAAS,GAAT,iBAAS,KAAT,iBAAS,QAGpB;AAED,IAAY,WAkBX;AAlBD,WAAY,WAAW;IACrB,6CAA8B,CAAA;IAC9B,mDAAoC,CAAA;IACpC,6DAA8C,CAAA;IAC9C,+DAAgD,CAAA;IAChD,mDAAoC,CAAA;IACpC,qCAAsB,CAAA;IACtB,+CAAgC,CAAA;IAChC,iDAAkC,CAAA;IAClC,2CAA4B,CAAA;IAC5B,sCAAuB,CAAA;IACvB,oCAAqB,CAAA;IACrB,+CAAgC,CAAA;IAChC,8CAA+B,CAAA;IAC/B,oCAAqB,CAAA;IACrB,2CAA4B,CAAA;IAC5B,yCAA0B,CAAA;IAC1B,gCAAiB,CAAA;AACnB,CAAC,EAlBW,WAAW,GAAX,mBAAW,KAAX,mBAAW,QAkBtB;AAiGD,IAAY,uBAGX;AAHD,WAAY,uBAAuB;IACjC,uDAA4B,CAAA;IAC5B,0DAA+B,CAAA;AACjC,CAAC,EAHW,uBAAuB,GAAvB,+BAAuB,KAAvB,+BAAuB,QAGlC"}

package/lib/cjs/utils.js

@@ -10,6 +10,8 @@ function createHtEvent(requestData, htEventProps) {
         case types_1.EventAction.FeedbackMessage:
         case types_1.EventAction.FeedbackWebview:
             return new event_models_1.HtEventFeedback(htEventProps, requestData);
+        case types_1.EventAction.FeedbackKnowledgebase:
+            return new event_models_1.HtEventFeedbackKnowledgebase(htEventProps, requestData);
         case types_1.EventAction.FlowNode:
             return new event_models_1.HtEventFlow(htEventProps, requestData);
         case types_1.EventAction.HandoffOption:

package/lib/cjs/utils.js.map

@@ -1 +1 @@
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+{"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":";;;AAAA,iDAcuB;AACvB,mCAAgE;AAEhE,SAAgB,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,MAAM,EAAE;QAC3B,KAAK,mBAAW,CAAC,YAAY,CAAC;QAC9B,KAAK,mBAAW,CAAC,oBAAoB,CAAC;QACtC,KAAK,mBAAW,CAAC,eAAe,CAAC;QACjC,KAAK,mBAAW,CAAC,eAAe;YAC9B,OAAO,IAAI,8BAAe,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEvD,KAAK,mBAAW,CAAC,qBAAqB;YACpC,OAAO,IAAI,2CAA4B,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEpE,KAAK,mBAAW,CAAC,QAAQ;YACvB,OAAO,IAAI,0BAAW,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEnD,KAAK,mBAAW,CAAC,aAAa;YAC5B,OAAO,IAAI,mCAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,mBAAW,CAAC,cAAc,CAAC;QAChC,KAAK,mBAAW,CAAC,WAAW;YAC1B,OAAO,IAAI,6BAAc,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEtD,KAAK,mBAAW,CAAC,MAAM;YACrB,OAAO,IAAI,4BAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,mBAAW,CAAC,OAAO;YACtB,OAAO,IAAI,6BAAc,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEtD,KAAK,mBAAW,CAAC,WAAW;YAC1B,OAAO,IAAI,iCAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,mBAAW,CAAC,aAAa;YAC5B,OAAO,IAAI,mCAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,mBAAW,CAAC,QAAQ;YACvB,OAAO,IAAI,8BAAe,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEvD,KAAK,mBAAW,CAAC,WAAW,CAAC;QAC7B,KAAK,mBAAW,CAAC,UAAU;YACzB,OAAO,IAAI,6BAAc,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEtD,KAAK,mBAAW,CAAC,MAAM;YACrB,OAAO,IAAI,4BAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD;YACE,OAAO,IAAI,sBAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC;AAjDD,sCAiDC"}

package/lib/esm/event-models/ht-event-feedback-knowledgebase.d.ts

@@ -0,0 +1,14 @@
+import { EventAction, EventFeedbackKnowledgebase, RequestData } from '../types';
+import { HtEvent } from './ht-event';
+export declare class HtEventFeedbackKnowledgebase extends HtEvent {
+    action: EventAction.FeedbackKnowledgebase;
+    knowledgebase_inference_id: string;
+    feedback_target_id: string;
+    feedback_group_id: string;
+    possible_options: string[];
+    possible_values?: number[];
+    option: string;
+    value?: number;
+    comment?: string;
+    constructor(event: EventFeedbackKnowledgebase, requestData: RequestData);
+}

package/lib/esm/event-models/ht-event-feedback-knowledgebase.js

@@ -0,0 +1,18 @@
+import { EventType, } from '../types';
+import { HtEvent } from './ht-event';
+export class HtEventFeedbackKnowledgebase extends HtEvent {
+    constructor(event, requestData) {
+        super(event, requestData);
+        this.type = EventType.WebEvent;
+        this.action = event.action;
+        this.knowledgebase_inference_id = event.knowledgebaseInferenceId;
+        this.feedback_target_id = event.feedbackTargetId;
+        this.feedback_group_id = event.feedbackGroupId;
+        this.possible_options = event.possibleOptions;
+        this.possible_values = event.possibleValues;
+        this.option = event.option;
+        this.value = event.value;
+        this.comment = event.comment;
+    }
+}
+//# sourceMappingURL=ht-event-feedback-knowledgebase.js.map

package/lib/esm/event-models/ht-event-feedback-knowledgebase.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"ht-event-feedback-knowledgebase.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-feedback-knowledgebase.ts"],"names":[],"mappings":"AAAA,OAAO,EAGL,SAAS,GAEV,MAAM,UAAU,CAAA;AACjB,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,4BAA6B,SAAQ,OAAO;IAWvD,YAAY,KAAiC,EAAE,WAAwB;QACrE,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,IAAI,GAAG,SAAS,CAAC,QAAQ,CAAA;QAC9B,IAAI,CAAC,MAAM,GAAG,KAAK,CAAC,MAAM,CAAA;QAC1B,IAAI,CAAC,0BAA0B,GAAG,KAAK,CAAC,wBAAwB,CAAA;QAChE,IAAI,CAAC,kBAAkB,GAAG,KAAK,CAAC,gBAAgB,CAAA;QAChD,IAAI,CAAC,iBAAiB,GAAG,KAAK,CAAC,eAAe,CAAA;QAC9C,IAAI,CAAC,gBAAgB,GAAG,KAAK,CAAC,eAAe,CAAA;QAC7C,IAAI,CAAC,eAAe,GAAG,KAAK,CAAC,cAAc,CAAA;QAC3C,IAAI,CAAC,MAAM,GAAG,KAAK,CAAC,MAAM,CAAA;QAC1B,IAAI,CAAC,KAAK,GAAG,KAAK,CAAC,KAAK,CAAA;QACxB,IAAI,CAAC,OAAO,GAAG,KAAK,CAAC,OAAO,CAAA;IAC9B,CAAC;CACF"}

package/lib/esm/event-models/ht-event-feedback.d.ts

@@ -2,12 +2,12 @@ import { EventAction, EventFeedback, RequestData } from '../types';
 import { HtEvent } from './ht-event';
 export declare class HtEventFeedback extends HtEvent {
     action: EventAction.FeedbackCase | EventAction.FeedbackConversation | EventAction.FeedbackMessage | EventAction.FeedbackWebview;
-    feedback_target_id?: string;
-    feedback_group_id?: string;
+    feedback_target_id: string;
+    feedback_group_id: string;
     possible_options: string[];
-    possible_values: number[];
+    possible_values?: number[];
     option: string;
-    value: number;
+    value?: number;
     comment?: string;
     constructor(event: EventFeedback, requestData: RequestData);
 }

package/lib/esm/event-models/ht-event-feedback.js

@@ -5,8 +5,8 @@ export class HtEventFeedback extends HtEvent {
         super(event, requestData);
         this.type = EventType.WebEvent;
         this.action = event.action;
-        this.feedback_target_id = event.feedbackTargetId; // ?? case_id, message_id, conversation_id ???, webview_name
-        this.feedback_group_id = event.feedbackGroupId; // ??
+        this.feedback_target_id = event.feedbackTargetId;
+        this.feedback_group_id = event.feedbackGroupId;
         this.possible_options = event.possibleOptions;
         this.possible_values = event.possibleValues;
         this.option = event.option;

package/lib/esm/event-models/ht-event-feedback.js.map

@@ -1 +1 @@
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package/lib/esm/event-models/index.d.ts

@@ -2,6 +2,7 @@ export { HtEvent } from './ht-event';
 export { HtEventCustom } from './ht-event-custom';
 export { HtEventFallback } from './ht-event-fallback';
 export { HtEventFeedback } from './ht-event-feedback';
+export { HtEventFeedbackKnowledgebase } from './ht-event-feedback-knowledgebase';
 export { HtEventFlow } from './ht-event-flow';
 export { HtEventHandoff } from './ht-event-handoff';
 export { HtEventHandoffOption } from './ht-event-handoff-option';

package/lib/esm/event-models/index.js

@@ -2,6 +2,7 @@ export { HtEvent } from './ht-event';
 export { HtEventCustom } from './ht-event-custom';
 export { HtEventFallback } from './ht-event-fallback';
 export { HtEventFeedback } from './ht-event-feedback';
+export { HtEventFeedbackKnowledgebase } from './ht-event-feedback-knowledgebase';
 export { HtEventFlow } from './ht-event-flow';
 export { HtEventHandoff } from './ht-event-handoff';
 export { HtEventHandoffOption } from './ht-event-handoff-option';

package/lib/esm/event-models/index.js.map

@@ -1 +1 @@
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+{"version":3,"file":"index.js","sourceRoot":"","sources":["../../../src/event-models/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AACpC,OAAO,EAAE,aAAa,EAAE,MAAM,mBAAmB,CAAA;AACjD,OAAO,EAAE,eAAe,EAAE,MAAM,qBAAqB,CAAA;AACrD,OAAO,EAAE,eAAe,EAAE,MAAM,qBAAqB,CAAA;AACrD,OAAO,EAAE,4BAA4B,EAAE,MAAM,mCAAmC,CAAA;AAChF,OAAO,EAAE,WAAW,EAAE,MAAM,iBAAiB,CAAA;AAC7C,OAAO,EAAE,cAAc,EAAE,MAAM,oBAAoB,CAAA;AACnD,OAAO,EAAE,oBAAoB,EAAE,MAAM,2BAA2B,CAAA;AAChE,OAAO,EAAE,aAAa,EAAE,MAAM,mBAAmB,CAAA;AACjD,OAAO,EAAE,kBAAkB,EAAE,MAAM,yBAAyB,CAAA;AAC5D,OAAO,EAAE,cAAc,EAAE,MAAM,oBAAoB,CAAA;AACnD,OAAO,EAAE,oBAAoB,EAAE,MAAM,2BAA2B,CAAA;AAChE,OAAO,EAAE,cAAc,EAAE,MAAM,oBAAoB,CAAA"}

package/lib/esm/index.d.ts

@@ -13,7 +13,9 @@ export default class BotonicPluginHubtypeAnalytics implements Plugin {
     post(): void;
     getUrl(request: BotRequest, eventType: EventType): string;
     getRequestData(request: BotRequest): RequestData;
-    trackEvent(request: BotRequest, htEventProps: HtEventProps): Promise<axios.AxiosResponse<any, any>>;
+    trackEvent(request: BotRequest, htEventProps: HtEventProps): Promise<{
+        data: string;
+    } | axios.AxiosResponse<any, any>>;
     private sendEvent;
 }
 export * from './types';

package/lib/esm/index.js

@@ -31,6 +31,11 @@ export default class BotonicPluginHubtypeAnalytics {
     }
     trackEvent(request, htEventProps) {
         return __awaiter(this, void 0, void 0, function* () {
+            if (request.session.is_test_integration) {
+                return Promise.resolve({
+                    data: 'Event not sent because it is a test integration',
+                });
+            }
             const requestData = this.getRequestData(request);
             const event = createHtEvent(requestData, htEventProps);
             return this.sendEvent(request, event);

package/lib/esm/index.js.map

@@ -1 +1 @@
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+{"version":3,"file":"index.js","sourceRoot":"","sources":["../../src/index.ts"],"names":[],"mappings":";AACA,OAAO,KAAqB,MAAM,OAAO,CAAA;AAGzC,OAAO,EAAE,SAAS,EAA6B,MAAM,SAAS,CAAA;AAC9D,OAAO,EAAE,aAAa,EAAE,MAAM,SAAS,CAAA;AAOvC,SAAS,kBAAkB,CAAC,OAAmB;IAC7C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,QAAQ,CAAA;AACjD,CAAC;AAED,SAAS,iBAAiB,CAAC,OAAmB;IAC5C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,OAAO,CAAA;AAChD,CAAC;AAED,MAAM,CAAC,OAAO,OAAO,6BAA6B;IAIhD,YAAY,OAAiC;QAC3C,IAAI,CAAC,OAAO,GAAG,OAAO,CAAC,GAAG,CAAC,eAAe,IAAI,yBAAyB,CAAA;QACvE,IAAI,CAAC,WAAW,GAAG,CAAA,OAAO,aAAP,OAAO,uBAAP,OAAO,CAAE,WAAW,KAAI,kBAAkB,CAAA;QAC7D,IAAI,CAAC,UAAU,GAAG,CAAA,OAAO,aAAP,OAAO,uBAAP,OAAO,CAAE,UAAU,KAAI,iBAAiB,CAAA;IAC5D,CAAC;IAED,IAAI;QACF,OAAM;IACR,CAAC;IAED,MAAM,CAAC,OAAmB,EAAE,SAAoB;QAC9C,MAAM,QAAQ,GACZ,SAAS,KAAK,SAAS,CAAC,QAAQ,CAAC,CAAC,CAAC,WAAW,CAAC,CAAC,CAAC,WAAW,CAAA;QAC9D,MAAM,KAAK,GAAG,OAAO,CAAC,OAAO,CAAC,GAAG,CAAC,EAAE,CAAA;QACpC,OAAO,GAAG,IAAI,CAAC,OAAO,oCAAoC,KAAK,IAAI,QAAQ,GAAG,CAAA;IAChF,CAAC;IAED,cAAc,CAAC,OAAmB;QAChC,OAAO;YACL,QAAQ,EAAE,IAAI,CAAC,WAAW,CAAC,OAAO,CAAC;YACnC,OAAO,EAAE,IAAI,CAAC,UAAU,CAAC,OAAO,CAAC;YACjC,MAAM,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,EAAE;SAChC,CAAA;IACH,CAAC;IAEK,UAAU,CAAC,OAAmB,EAAE,YAA0B;;YAC9D,IAAI,OAAO,CAAC,OAAO,CAAC,mBAAmB,EAAE;gBACvC,OAAO,OAAO,CAAC,OAAO,CAAC;oBACrB,IAAI,EAAE,iDAAiD;iBACxD,CAAC,CAAA;aACH;YAED,MAAM,WAAW,GAAG,IAAI,CAAC,cAAc,CAAC,OAAO,CAAC,CAAA;YAChD,MAAM,KAAK,GAAG,aAAa,CAAC,WAAW,EAAE,YAAY,CAAC,CAAA;YACtD,OAAO,IAAI,CAAC,SAAS,CAAC,OAAO,EAAE,KAAK,CAAC,CAAA;QACvC,CAAC;KAAA;IAEO,SAAS,CAAC,OAAmB,EAAE,KAAc;QACnD,MAAM,GAAG,GAAG,IAAI,CAAC,MAAM,CAAC,OAAO,EAAE,KAAK,CAAC,IAAI,CAAC,CAAA;QAC5C,MAAM,OAAO,GAAG,EAAE,aAAa,EAAE,UAAU,OAAO,CAAC,OAAO,CAAC,aAAa,EAAE,EAAE,CAAA;QAC5E,MAAM,MAAM,GAAG,KAAK,CAAC,IAAI,KAAK,SAAS,CAAC,QAAQ,CAAC,CAAC,CAAC,EAAE,OAAO,EAAE,CAAC,CAAC,CAAC,SAAS,CAAA;QAE1E,OAAO,KAAK,CAAC,IAAI,CAAC,GAAG,EAAE,KAAK,EAAE,MAAM,CAAC,CAAA;IACvC,CAAC;CACF;AAED,cAAc,SAAS,CAAA;AACvB,cAAc,SAAS,CAAA"}

package/lib/esm/types.d.ts

@@ -6,6 +6,7 @@ export declare enum EventAction {
     FeedbackCase = "feedback_case",
     FeedbackMessage = "feedback_message",
     FeedbackConversation = "feedback_conversation",
+    FeedbackKnowledgebase = "feedback_knowledgebase",
     FeedbackWebview = "feedback_webview",
     FlowNode = "flow_node",
     HandoffOption = "handoff_option",
@@ -25,13 +26,23 @@ export interface HtBaseEventProps {
 }
 export interface EventFeedback extends HtBaseEventProps {
     action: EventAction.FeedbackCase | EventAction.FeedbackConversation | EventAction.FeedbackMessage | EventAction.FeedbackWebview;
-    messageGeneratedBy?: string;
-    feedbackTargetId?: string;
-    feedbackGroupId?: string;
+    feedbackTargetId: string;
+    feedbackGroupId: string;
     possibleOptions: string[];
-    possibleValues: number[];
+    possibleValues?: number[];
     option: string;
-    value: number;
+    value?: number;
+    comment?: string;
+}
+export interface EventFeedbackKnowledgebase extends HtBaseEventProps {
+    action: EventAction.FeedbackKnowledgebase;
+    knowledgebaseInferenceId: string;
+    feedbackTargetId: string;
+    feedbackGroupId: string;
+    possibleOptions: string[];
+    possibleValues?: number[];
+    option: string;
+    value?: number;
     comment?: string;
 }
 export interface EventFlow extends HtBaseEventProps {
@@ -114,7 +125,7 @@ export interface EventCustom extends HtBaseEventProps {
     customFields?: Record<string, any>;
     customSensitiveFields?: Record<string, any>;
 }
-export type HtEventProps = EventFeedback | EventFlow | EventHandoff | EventHandoffOption | EventIntent | EventKeyword | EventIntentSmart | EventKnowledgeBase | EventFallback | EventWebview | EventCustom;
+export type HtEventProps = EventFeedback | EventFeedbackKnowledgebase | EventFlow | EventHandoff | EventHandoffOption | EventIntent | EventKeyword | EventIntentSmart | EventKnowledgeBase | EventFallback | EventWebview | EventCustom;
 export interface RequestData {
     language: string;
     country: string;

package/lib/esm/types.js

@@ -8,6 +8,7 @@ export var EventAction;
     EventAction["FeedbackCase"] = "feedback_case";
     EventAction["FeedbackMessage"] = "feedback_message";
     EventAction["FeedbackConversation"] = "feedback_conversation";
+    EventAction["FeedbackKnowledgebase"] = "feedback_knowledgebase";
     EventAction["FeedbackWebview"] = "feedback_webview";
     EventAction["FlowNode"] = "flow_node";
     EventAction["HandoffOption"] = "handoff_option";

package/lib/esm/types.js.map

@@ -1 +1 @@
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+{"version":3,"file":"types.js","sourceRoot":"","sources":["../../src/types.ts"],"names":[],"mappings":"AAAA,MAAM,CAAN,IAAY,SAGX;AAHD,WAAY,SAAS;IACnB,kCAAqB,CAAA;IACrB,kCAAqB,CAAA;AACvB,CAAC,EAHW,SAAS,KAAT,SAAS,QAGpB;AAED,MAAM,CAAN,IAAY,WAkBX;AAlBD,WAAY,WAAW;IACrB,6CAA8B,CAAA;IAC9B,mDAAoC,CAAA;IACpC,6DAA8C,CAAA;IAC9C,+DAAgD,CAAA;IAChD,mDAAoC,CAAA;IACpC,qCAAsB,CAAA;IACtB,+CAAgC,CAAA;IAChC,iDAAkC,CAAA;IAClC,2CAA4B,CAAA;IAC5B,sCAAuB,CAAA;IACvB,oCAAqB,CAAA;IACrB,+CAAgC,CAAA;IAChC,8CAA+B,CAAA;IAC/B,oCAAqB,CAAA;IACrB,2CAA4B,CAAA;IAC5B,yCAA0B,CAAA;IAC1B,gCAAiB,CAAA;AACnB,CAAC,EAlBW,WAAW,KAAX,WAAW,QAkBtB;AAiGD,MAAM,CAAN,IAAY,uBAGX;AAHD,WAAY,uBAAuB;IACjC,uDAA4B,CAAA;IAC5B,0DAA+B,CAAA;AACjC,CAAC,EAHW,uBAAuB,KAAvB,uBAAuB,QAGlC"}

package/lib/esm/utils.js

@@ -1,4 +1,4 @@
-import { HtEvent, HtEventCustom, HtEventFallback, HtEventFeedback, HtEventFlow, HtEventHandoff, HtEventHandoffOption, HtEventIntent, HtEventIntentSmart, HtEventKeyword, HtEventKnowledgeBase, HtEventWebview, } from './event-models';
+import { HtEvent, HtEventCustom, HtEventFallback, HtEventFeedback, HtEventFeedbackKnowledgebase, HtEventFlow, HtEventHandoff, HtEventHandoffOption, HtEventIntent, HtEventIntentSmart, HtEventKeyword, HtEventKnowledgeBase, HtEventWebview, } from './event-models';
 import { EventAction } from './types';
 export function createHtEvent(requestData, htEventProps) {
     switch (htEventProps.action) {
@@ -7,6 +7,8 @@ export function createHtEvent(requestData, htEventProps) {
         case EventAction.FeedbackMessage:
         case EventAction.FeedbackWebview:
             return new HtEventFeedback(htEventProps, requestData);
+        case EventAction.FeedbackKnowledgebase:
+            return new HtEventFeedbackKnowledgebase(htEventProps, requestData);
         case EventAction.FlowNode:
             return new HtEventFlow(htEventProps, requestData);
         case EventAction.HandoffOption:

package/lib/esm/utils.js.map

@@ -1 +1 @@
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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@botonic/plugin-hubtype-analytics",
-  "version": "0.27.2",
+  "version": "0.28.1",
   "description": "Plugin for tracking in the Hubtype backend to see the results in the Hubtype Dashbord",
   "main": "./lib/cjs/index.js",
   "module": "./lib/esm/index.js",
@@ -14,8 +14,8 @@
   },
   "dependencies": {
     "@babel/runtime": "^7.21.0",
-    "@botonic/core": "^0.27.0",
-    "axios": "^1.6.8"
+    "@botonic/core": "^0.28.1",
+    "axios": "^1.7.2"
   },
   "devDependencies": {
     "@types/node": "^20.11.17",

package/src/event-models/ht-event-feedback-knowledgebase.ts

@@ -0,0 +1,33 @@
+import {
+  EventAction,
+  EventFeedbackKnowledgebase,
+  EventType,
+  RequestData,
+} from '../types'
+import { HtEvent } from './ht-event'
+
+export class HtEventFeedbackKnowledgebase extends HtEvent {
+  action: EventAction.FeedbackKnowledgebase
+  knowledgebase_inference_id: string
+  feedback_target_id: string
+  feedback_group_id: string
+  possible_options: string[]
+  possible_values?: number[]
+  option: string
+  value?: number
+  comment?: string
+
+  constructor(event: EventFeedbackKnowledgebase, requestData: RequestData) {
+    super(event, requestData)
+    this.type = EventType.WebEvent
+    this.action = event.action
+    this.knowledgebase_inference_id = event.knowledgebaseInferenceId
+    this.feedback_target_id = event.feedbackTargetId
+    this.feedback_group_id = event.feedbackGroupId
+    this.possible_options = event.possibleOptions
+    this.possible_values = event.possibleValues
+    this.option = event.option
+    this.value = event.value
+    this.comment = event.comment
+  }
+}

package/src/event-models/ht-event-feedback.ts

@@ -7,20 +7,20 @@ export class HtEventFeedback extends HtEvent {
     | EventAction.FeedbackConversation
     | EventAction.FeedbackMessage
     | EventAction.FeedbackWebview
-  feedback_target_id?: string
-  feedback_group_id?: string
+  feedback_target_id: string
+  feedback_group_id: string
   possible_options: string[]
-  possible_values: number[]
+  possible_values?: number[]
   option: string
-  value: number
+  value?: number
   comment?: string
 
   constructor(event: EventFeedback, requestData: RequestData) {
     super(event, requestData)
     this.type = EventType.WebEvent
     this.action = event.action
-    this.feedback_target_id = event.feedbackTargetId // ?? case_id, message_id, conversation_id ???, webview_name
-    this.feedback_group_id = event.feedbackGroupId // ??
+    this.feedback_target_id = event.feedbackTargetId
+    this.feedback_group_id = event.feedbackGroupId
     this.possible_options = event.possibleOptions
     this.possible_values = event.possibleValues
     this.option = event.option

package/src/event-models/index.ts

@@ -2,6 +2,7 @@ export { HtEvent } from './ht-event'
 export { HtEventCustom } from './ht-event-custom'
 export { HtEventFallback } from './ht-event-fallback'
 export { HtEventFeedback } from './ht-event-feedback'
+export { HtEventFeedbackKnowledgebase } from './ht-event-feedback-knowledgebase'
 export { HtEventFlow } from './ht-event-flow'
 export { HtEventHandoff } from './ht-event-handoff'
 export { HtEventHandoffOption } from './ht-event-handoff-option'

package/src/index.ts

@@ -1,5 +1,5 @@
 import { BotRequest, Plugin } from '@botonic/core'
-import axios from 'axios'
+import axios, { AxiosError } from 'axios'
 
 import { HtEvent } from './event-models'
 import { EventType, HtEventProps, RequestData } from './types'
@@ -48,9 +48,14 @@ export default class BotonicPluginHubtypeAnalytics implements Plugin {
   }
 
   async trackEvent(request: BotRequest, htEventProps: HtEventProps) {
+    if (request.session.is_test_integration) {
+      return Promise.resolve({
+        data: 'Event not sent because it is a test integration',
+      })
+    }
+
     const requestData = this.getRequestData(request)
     const event = createHtEvent(requestData, htEventProps)
-
     return this.sendEvent(request, event)
   }
 

package/src/types.ts

@@ -7,6 +7,7 @@ export enum EventAction {
   FeedbackCase = 'feedback_case',
   FeedbackMessage = 'feedback_message',
   FeedbackConversation = 'feedback_conversation',
+  FeedbackKnowledgebase = 'feedback_knowledgebase',
   FeedbackWebview = 'feedback_webview',
   FlowNode = 'flow_node',
   HandoffOption = 'handoff_option',
@@ -32,13 +33,24 @@ export interface EventFeedback extends HtBaseEventProps {
     | EventAction.FeedbackConversation
     | EventAction.FeedbackMessage
     | EventAction.FeedbackWebview
-  messageGeneratedBy?: string
-  feedbackTargetId?: string
-  feedbackGroupId?: string
+  feedbackTargetId: string
+  feedbackGroupId: string
   possibleOptions: string[]
-  possibleValues: number[]
+  possibleValues?: number[]
   option: string
-  value: number
+  value?: number
+  comment?: string
+}
+
+export interface EventFeedbackKnowledgebase extends HtBaseEventProps {
+  action: EventAction.FeedbackKnowledgebase
+  knowledgebaseInferenceId: string
+  feedbackTargetId: string
+  feedbackGroupId: string
+  possibleOptions: string[]
+  possibleValues?: number[]
+  option: string
+  value?: number
   comment?: string
 }
 
@@ -135,6 +147,7 @@ export interface EventCustom extends HtBaseEventProps {
 
 export type HtEventProps =
   | EventFeedback
+  | EventFeedbackKnowledgebase
   | EventFlow
   | EventHandoff
   | EventHandoffOption

package/src/utils.ts

@@ -3,6 +3,7 @@ import {
   HtEventCustom,
   HtEventFallback,
   HtEventFeedback,
+  HtEventFeedbackKnowledgebase,
   HtEventFlow,
   HtEventHandoff,
   HtEventHandoffOption,
@@ -25,6 +26,9 @@ export function createHtEvent(
     case EventAction.FeedbackWebview:
       return new HtEventFeedback(htEventProps, requestData)
 
+    case EventAction.FeedbackKnowledgebase:
+      return new HtEventFeedbackKnowledgebase(htEventProps, requestData)
+
     case EventAction.FlowNode:
       return new HtEventFlow(htEventProps, requestData)