@botonic/plugin-hubtype-analytics 0.25.0 → 0.27.0-alpha.0

package/src/types.ts

@@ -1,165 +1,173 @@
 import { PROVIDER } from '@botonic/core'
 
-export interface Event {
-  chat: string
-  event_type: EventName
-  event_data: BaseEventData
-}
-
-export enum EventName {
-  botAgentRating = 'bot_agent_rating',
-  botChannelRating = 'bot_channel_rating',
-  botFaqUseful = 'bot_faq_useful',
-  botRating = 'bot_rating',
-  botFaq = 'bot_faq',
-  botStart = 'bot_start',
-  botOpen = 'bot_open',
-  botAiModel = 'bot_ai_model',
-  botAiKnowledgeBase = 'bot_ai_knowledge_base',
-  botKeywordsModel = 'bot_keywords_model',
-  fallback = 'fallback',
+export enum EventType {
+  feedback = 'feedback',
+  botevent = 'botevent',
+  webevent = 'webevent',
+}
+
+export enum EventAction {
+  feedbackCase = 'feedback_case',
+  feedbackMessage = 'feddback_message',
+  feedbackConversation = 'feddback_conversation',
+  feedbackWebview = 'feddback_webview',
+  flowNode = 'flow_node',
   handoffOption = 'handoff_option',
   handoffSuccess = 'handoff_success',
   handoffFail = 'handoff_fail',
-}
-export interface BaseEventData {
-  channel: string
-  event_datetime: string
-  enduser_language: string
-  enduser_country?: string
-  format_version?: number
-  bot_version?: string
-  flow_version?: string
+  keyword = 'nlu_keyword',
+  intent = 'nlu_intent',
+  intentSmart = 'nlu_intent_smart',
+  knowledgebase = 'knowledgebase',
+  fallback = 'fallback',
+  webviewStep = 'webview_step',
+  webviewEnd = 'webview_end',
+  customBot = 'custom_bot', // Custom event for bot
+  customWeb = 'custom_web', // Custom event for web
 }
 
 export interface HtBaseEventProps {
-  event_type: EventName
+  action: EventAction
 }
 
-export interface EventAgentRating extends HtBaseEventProps {
-  event_type: EventName.botAgentRating
-  event_data: EventDataRating
+export interface EventFeedback extends HtBaseEventProps {
+  action:
+    | EventAction.feedbackCase
+    | EventAction.feedbackConversation
+    | EventAction.feedbackMessage
+    | EventAction.feedbackWebview
+  data: EventPropsFeedback
 }
 
-export interface EventDataRating {
-  case_id: string
-  rating?: number
-  comment?: string
-}
-export interface EventChannelRating extends HtBaseEventProps {
-  event_type: EventName.botChannelRating
-  event_data: EventDataChannelRating
+export interface EventPropsFeedback {
+  messageGeneratedBy?: string
+  feedbackTargetId?: string
+  feedbackGroupId?: string
+  possibleOptions: string[]
+  possibleValues: number[]
+  option: string
+  value: number
 }
 
-export interface EventDataChannelRating {
-  rating: number
+export interface EventFlow extends HtBaseEventProps {
+  action: EventAction.flowNode
+  data: EventPropsFlow
 }
 
-export interface EventFaqUseful extends HtBaseEventProps {
-  event_type: EventName.botFaqUseful
-  event_data: EventDataUseful
+export interface EventPropsFlow {
+  flowThreadId: string
+  flowId: string
+  flowName: string
+  flowNodeId: string
+  flowNodeContentId: string
+  flowNodeIsMeaningful?: boolean
 }
 
-export interface EventDataUseful {
-  faq_name: string
-  useful: boolean
-}
-export interface EventBotRating extends HtBaseEventProps {
-  event_type: EventName.botRating
-  event_data: EventDataBotRating
+export interface EventHandoff extends HtBaseEventProps {
+  action:
+    | EventAction.handoffOption
+    | EventAction.handoffSuccess
+    | EventAction.handoffFail
+  data: EventPropsHandoff
 }
 
-export interface EventDataBotRating {
-  rating: number
-  free_comment?: string
-  selected_options?: string[]
+export interface EventPropsHandoff {
+  queueId: string
+  queueName: string
+  caseId?: string
+  isQueueOpen?: boolean
+  isAvailableAgent?: boolean
+  isThresholdReached?: boolean
 }
 
-export interface EventBotFaq extends HtBaseEventProps {
-  event_type: EventName.botFaq
-  event_data: EventDataBotFaq
+export interface EventIntent extends HtBaseEventProps {
+  action: EventAction.intent
+  data: EventPropsIntent
 }
 
-export interface EventDataBotFaq {
-  faq_name: string
-}
-export interface EventBotStart extends HtBaseEventProps {
-  event_type: EventName.botStart
+export interface EventPropsIntent {
+  nluIntentLabel: string
+  nluIntentConfidence: number
+  nluIntentThreshold: number
+  nluIntentMessageId: string
 }
 
-export interface EventBotOpen {
-  event_type: EventName.botOpen
+export interface EventKeyword extends HtBaseEventProps {
+  action: EventAction.keyword
+  data: EventPropsKeyword
 }
 
-export interface EventBotAiModel {
-  event_type: EventName.botAiModel
-  event_data: EventDataBotAiModel
+export interface EventPropsKeyword {
+  nluKeywordId: string
+  nluKeywordName: string
+  nluKeywordIsRegex?: boolean
+  nluKeywordMessageId: string
 }
 
-export interface EventDataBotAiModel {
-  intent: string
-  confidence: number
-  confidence_successful: boolean
+export interface EventIntentSmart extends HtBaseEventProps {
+  action: EventAction.intentSmart
+  data: EventPropsIntentSmart
 }
 
-export interface EventBotAiKnowledgeBase {
-  event_type: EventName.botAiKnowledgeBase
-  event_data: EventDataBotAiKnowledgeBase
+export interface EventPropsIntentSmart {
+  nluIntentSmartTitle: string
+  nluIntentSmartNumUsed: number
+  nluIntentSmartMessageId: string
 }
 
-export interface EventDataBotAiKnowledgeBase {
-  answer: string
-  knowledge_source_ids: string[]
+export interface EventKnowledgeBase extends HtBaseEventProps {
+  action: EventAction.knowledgebase
+  data: EventPropsKnowledgeBase
 }
 
-export interface EventBotKeywordModel extends HtBaseEventProps {
-  event_type: EventName.botKeywordsModel
-  event_data: EventDataBotKeywordModel
+export interface EventPropsKnowledgeBase {
+  knowledgebaseFailReason?: string
+  knowledgebaseSourcesIds: string[]
+  knowledgebaseChunksIds: string[]
 }
 
-export interface EventDataBotKeywordModel {
-  confidence_successful: boolean
-}
 export interface EventFallback extends HtBaseEventProps {
-  event_type: EventName.fallback
+  action: EventAction.fallback
+  data: EventPropsFallbackBase
 }
 
-export interface EventHandoffOption extends HtBaseEventProps {
-  event_type: EventName.handoffOption
+export interface EventPropsFallbackBase {
+  fallbackAttempt: number
 }
 
-export interface EventHandoffSuccess extends HtBaseEventProps {
-  event_type: EventName.handoffSuccess
-  event_data: EventDataHandoff
+export interface EventWebview extends HtBaseEventProps {
+  action: EventAction.webviewStep | EventAction.webviewEnd
+  data: EventPropsWebview
 }
 
-export interface EventHandoffFail extends HtBaseEventProps {
-  event_type: EventName.handoffFail
-  event_data: EventDataHandoff
+export interface EventPropsWebview {
+  webviewThreadId: string
+  webviewName: string
+  webviewStepName: string
+  webviewEndFailType?: string
+  webviewEndFailMessage?: string
 }
 
-export interface EventDataHandoff {
-  queue_open: boolean
-  queue_id: string
-  available_agents: boolean
-  threshold_reached: boolean
+export interface EventCustom extends HtBaseEventProps {
+  action: EventAction.customBot | EventAction.customWeb
+  data: Record<CustomAttribute, string>
 }
 
+export const CUSTOM_PREFIX = 'custom_'
+// All attributs that start with 'custom_' are considered custom attributs
+export type CustomAttribute = `${typeof CUSTOM_PREFIX}${string}`
+
 export type HtEventProps =
-  | EventAgentRating
-  | EventChannelRating
-  | EventFaqUseful
-  | EventBotRating
-  | EventBotFaq
-  | EventBotStart
-  | EventBotOpen
-  | EventBotAiModel
-  | EventBotAiKnowledgeBase
-  | EventBotKeywordModel
+  | EventFeedback
+  | EventFlow
+  | EventHandoff
+  | EventIntent
+  | EventKeyword
+  | EventIntentSmart
+  | EventKnowledgeBase
   | EventFallback
-  | EventHandoffOption
-  | EventHandoffSuccess
-  | EventHandoffFail
+  | EventWebview
+  | EventCustom
 
 export interface RequestData {
   language: string

package/src/utils.ts

@@ -1,50 +1,58 @@
-import { HtEvent } from './event-models/ht-event'
-import { HtEventAgentRating } from './event-models/ht-event-agent-rating'
-import { HtEventBotAiModel } from './event-models/ht-event-bot-ai-model'
-import { HtEventBotFaq } from './event-models/ht-event-bot-faq'
-import { HtEventBotKeywordModel } from './event-models/ht-event-bot-keyword-model'
-import { HtEventBotAiKnowledgeBase } from './event-models/ht-event-bot-knowledge-base'
-import { HtEventBotRating } from './event-models/ht-event-bot-rating'
-import { HtEventChannelRating } from './event-models/ht-event-channel-rating'
-import { HtEventFaqUseful } from './event-models/ht-event-faq-useful'
-import { HtEventHandoffFail } from './event-models/ht-event-handoff-fail'
-import { HtEventHandoffSuccess } from './event-models/ht-event-handoff-success'
-import { EventName, HtEventProps, RequestData } from './types'
+import {
+  HtEvent,
+  HtEventCustom,
+  HtEventFallback,
+  HtEventFeedback,
+  HtEventFlow,
+  HtEventHandoff,
+  HtEventIntent,
+  HtEventIntentSmart,
+  HtEventKeyword,
+  HtEventKnowledgeBase,
+  HtEventWebview,
+} from './event-models'
+import { EventAction, HtEventProps, RequestData } from './types'
 
 export function createHtEvent(
   requestData: RequestData,
   htEventProps: HtEventProps
 ): HtEvent {
-  switch (htEventProps.event_type) {
-    case EventName.botAgentRating:
-      return new HtEventAgentRating(htEventProps, requestData)
+  switch (htEventProps.action) {
+    case EventAction.feedbackCase:
+    case EventAction.feedbackConversation:
+    case EventAction.feedbackMessage:
+    case EventAction.feedbackWebview:
+      return new HtEventFeedback(htEventProps, requestData)
 
-    case EventName.botChannelRating:
-      return new HtEventChannelRating(htEventProps, requestData)
+    case EventAction.flowNode:
+      return new HtEventFlow(htEventProps, requestData)
 
-    case EventName.botFaqUseful:
-      return new HtEventFaqUseful(htEventProps, requestData)
+    case EventAction.handoffOption:
+    case EventAction.handoffSuccess:
+    case EventAction.handoffFail:
+      return new HtEventHandoff(htEventProps, requestData)
 
-    case EventName.botRating:
-      return new HtEventBotRating(htEventProps, requestData)
+    case EventAction.intent:
+      return new HtEventIntent(htEventProps, requestData)
 
-    case EventName.botFaq:
-      return new HtEventBotFaq(htEventProps, requestData)
+    case EventAction.keyword:
+      return new HtEventKeyword(htEventProps, requestData)
 
-    case EventName.botAiModel:
-      return new HtEventBotAiModel(htEventProps, requestData)
+    case EventAction.intentSmart:
+      return new HtEventIntentSmart(htEventProps, requestData)
 
-    case EventName.botAiKnowledgeBase:
-      return new HtEventBotAiKnowledgeBase(htEventProps, requestData)
+    case EventAction.knowledgebase:
+      return new HtEventKnowledgeBase(htEventProps, requestData)
 
-    case EventName.botKeywordsModel:
-      return new HtEventBotKeywordModel(htEventProps, requestData)
+    case EventAction.fallback:
+      return new HtEventFallback(htEventProps, requestData)
 
-    case EventName.handoffSuccess:
-      return new HtEventHandoffSuccess(htEventProps, requestData)
+    case EventAction.webviewStep:
+      return new HtEventWebview(htEventProps, requestData)
 
-    case EventName.handoffFail:
-      return new HtEventHandoffFail(htEventProps, requestData)
+    case EventAction.customBot:
+    case EventAction.customWeb:
+      return new HtEventCustom(htEventProps, requestData)
 
     default:
       return new HtEvent(htEventProps, requestData)

package/lib/cjs/event-models/ht-event-agent-rating.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventAgentRating, EventDataRating, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventAgentRating extends HtEvent {
-    event_data: BaseEventData & EventDataRating;
-    constructor(event: EventAgentRating, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-agent-rating.js

@@ -1,14 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventAgentRating = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventAgentRating extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.rating = event.event_data.rating;
-        this.event_data.comment = event.event_data.comment;
-        this.event_data.case_id = event.event_data.case_id;
-    }
-}
-exports.HtEventAgentRating = HtEventAgentRating;
-//# sourceMappingURL=ht-event-agent-rating.js.map

package/lib/cjs/event-models/ht-event-agent-rating.js.map

@@ -1 +0,0 @@
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package/lib/cjs/event-models/ht-event-bot-ai-model.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventBotAiModel, EventDataBotAiModel, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventBotAiModel extends HtEvent {
-    event_data: BaseEventData & EventDataBotAiModel;
-    constructor(event: EventBotAiModel, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-bot-ai-model.js

@@ -1,15 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventBotAiModel = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventBotAiModel extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.intent = event.event_data.intent;
-        this.event_data.confidence = event.event_data.confidence;
-        this.event_data.confidence_successful =
-            event.event_data.confidence_successful;
-    }
-}
-exports.HtEventBotAiModel = HtEventBotAiModel;
-//# sourceMappingURL=ht-event-bot-ai-model.js.map

package/lib/cjs/event-models/ht-event-bot-ai-model.js.map

@@ -1 +0,0 @@
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package/lib/cjs/event-models/ht-event-bot-faq.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventBotFaq, EventDataBotFaq, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventBotFaq extends HtEvent {
-    event_data: BaseEventData & EventDataBotFaq;
-    constructor(event: EventBotFaq, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-bot-faq.js

@@ -1,12 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventBotFaq = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventBotFaq extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.faq_name = event.event_data.faq_name;
-    }
-}
-exports.HtEventBotFaq = HtEventBotFaq;
-//# sourceMappingURL=ht-event-bot-faq.js.map

package/lib/cjs/event-models/ht-event-bot-faq.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"ht-event-bot-faq.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-bot-faq.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,aAAc,SAAQ,kBAAO;IAGxC,YAAY,KAAkB,EAAE,WAAwB;QACtD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;IACtD,CAAC;CACF;AAPD,sCAOC"}

package/lib/cjs/event-models/ht-event-bot-keyword-model.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventBotKeywordModel, EventDataBotKeywordModel, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventBotKeywordModel extends HtEvent {
-    event_data: BaseEventData & EventDataBotKeywordModel;
-    constructor(event: EventBotKeywordModel, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-bot-keyword-model.js

@@ -1,13 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventBotKeywordModel = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventBotKeywordModel extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.confidence_successful =
-            event.event_data.confidence_successful;
-    }
-}
-exports.HtEventBotKeywordModel = HtEventBotKeywordModel;
-//# sourceMappingURL=ht-event-bot-keyword-model.js.map

package/lib/cjs/event-models/ht-event-bot-keyword-model.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"ht-event-bot-keyword-model.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-bot-keyword-model.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,sBAAuB,SAAQ,kBAAO;IAGjD,YAAY,KAA2B,EAAE,WAAwB;QAC/D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,qBAAqB;YACnC,KAAK,CAAC,UAAU,CAAC,qBAAqB,CAAA;IAC1C,CAAC;CACF;AARD,wDAQC"}

package/lib/cjs/event-models/ht-event-bot-knowledge-base.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventBotAiKnowledgeBase, EventDataBotAiKnowledgeBase, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventBotAiKnowledgeBase extends HtEvent {
-    event_data: BaseEventData & EventDataBotAiKnowledgeBase;
-    constructor(event: EventBotAiKnowledgeBase, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-bot-knowledge-base.js

@@ -1,13 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventBotAiKnowledgeBase = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventBotAiKnowledgeBase extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.answer = event.event_data.answer;
-        this.event_data.knowledge_source_ids = event.event_data.knowledge_source_ids;
-    }
-}
-exports.HtEventBotAiKnowledgeBase = HtEventBotAiKnowledgeBase;
-//# sourceMappingURL=ht-event-bot-knowledge-base.js.map

package/lib/cjs/event-models/ht-event-bot-knowledge-base.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"ht-event-bot-knowledge-base.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-bot-knowledge-base.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,yBAA0B,SAAQ,kBAAO;IAGpD,YAAY,KAA8B,EAAE,WAAwB;QAClE,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,oBAAoB,GAAG,KAAK,CAAC,UAAU,CAAC,oBAAoB,CAAA;IAC9E,CAAC;CACF;AARD,8DAQC"}

package/lib/cjs/event-models/ht-event-bot-rating.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventBotRating, EventDataBotRating, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventBotRating extends HtEvent {
-    event_data: BaseEventData & EventDataBotRating;
-    constructor(event: EventBotRating, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-bot-rating.js

@@ -1,14 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventBotRating = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventBotRating extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.rating = event.event_data.rating;
-        this.event_data.free_comment = event.event_data.free_comment;
-        this.event_data.selected_options = event.event_data.selected_options;
-    }
-}
-exports.HtEventBotRating = HtEventBotRating;
-//# sourceMappingURL=ht-event-bot-rating.js.map

package/lib/cjs/event-models/ht-event-bot-rating.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"ht-event-bot-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-bot-rating.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,gBAAiB,SAAQ,kBAAO;IAG3C,YAAY,KAAqB,EAAE,WAAwB;QACzD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,YAAY,GAAG,KAAK,CAAC,UAAU,CAAC,YAAY,CAAA;QAC5D,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;IACtE,CAAC;CACF;AATD,4CASC"}

package/lib/cjs/event-models/ht-event-channel-rating.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventChannelRating, EventDataRating, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventChannelRating extends HtEvent {
-    event_data: BaseEventData & EventDataRating;
-    constructor(event: EventChannelRating, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-channel-rating.js

@@ -1,12 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventChannelRating = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventChannelRating extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.rating = event.event_data.rating;
-    }
-}
-exports.HtEventChannelRating = HtEventChannelRating;
-//# sourceMappingURL=ht-event-channel-rating.js.map

package/lib/cjs/event-models/ht-event-channel-rating.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"ht-event-channel-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-channel-rating.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,oBAAqB,SAAQ,kBAAO;IAG/C,YAAY,KAAyB,EAAE,WAAwB;QAC7D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;IAClD,CAAC;CACF;AAPD,oDAOC"}

package/lib/cjs/event-models/ht-event-faq-useful.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventDataUseful, EventFaqUseful, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventFaqUseful extends HtEvent {
-    event_data: BaseEventData & EventDataUseful;
-    constructor(event: EventFaqUseful, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-faq-useful.js

@@ -1,13 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventFaqUseful = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventFaqUseful extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.faq_name = event.event_data.faq_name;
-        this.event_data.useful = event.event_data.useful;
-    }
-}
-exports.HtEventFaqUseful = HtEventFaqUseful;
-//# sourceMappingURL=ht-event-faq-useful.js.map

package/lib/cjs/event-models/ht-event-faq-useful.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"ht-event-faq-useful.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-faq-useful.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,gBAAiB,SAAQ,kBAAO;IAG3C,YAAY,KAAqB,EAAE,WAAwB;QACzD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;QACpD,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;IAClD,CAAC;CACF;AARD,4CAQC"}

package/lib/cjs/event-models/ht-event-handoff-fail.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventDataHandoff, EventHandoffFail, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventHandoffFail extends HtEvent {
-    event_data: BaseEventData & EventDataHandoff;
-    constructor(event: EventHandoffFail, requestData: RequestData);
-}

package/lib/cjs/event-models/ht-event-handoff-fail.js

@@ -1,15 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.HtEventHandoffFail = void 0;
-const ht_event_1 = require("./ht-event");
-class HtEventHandoffFail extends ht_event_1.HtEvent {
-    constructor(event, requestData) {
-        super(event, requestData);
-        this.event_data.queue_open = event.event_data.queue_open;
-        this.event_data.queue_id = event.event_data.queue_id;
-        this.event_data.available_agents = event.event_data.available_agents;
-        this.event_data.threshold_reached = event.event_data.threshold_reached;
-    }
-}
-exports.HtEventHandoffFail = HtEventHandoffFail;
-//# sourceMappingURL=ht-event-handoff-fail.js.map

package/lib/cjs/event-models/ht-event-handoff-fail.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"ht-event-handoff-fail.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-fail.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,kBAAmB,SAAQ,kBAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;QACpD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF;AAVD,gDAUC"}

package/lib/cjs/event-models/ht-event-handoff-success.d.ts

@@ -1,6 +0,0 @@
-import { BaseEventData, EventDataHandoff, EventHandoffSuccess, RequestData } from '../types';
-import { HtEvent } from './ht-event';
-export declare class HtEventHandoffSuccess extends HtEvent {
-    event_data: BaseEventData & EventDataHandoff;
-    constructor(event: EventHandoffSuccess, requestData: RequestData);
-}