@botonic/plugin-hubtype-analytics 0.23.0 → 0.23.1-alpha.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/lib/cjs/event-models/ht-event-agent-rating.js +1 -1
- package/lib/cjs/event-models/ht-event-agent-rating.js.map +1 -1
- package/lib/cjs/event-models/ht-event-bot-knowladge-base.d.ts +6 -0
- package/lib/cjs/event-models/ht-event-bot-knowladge-base.js +13 -0
- package/lib/cjs/event-models/ht-event-bot-knowladge-base.js.map +1 -0
- package/lib/cjs/index.d.ts +2 -2
- package/lib/cjs/index.js +2 -2
- package/lib/cjs/types.d.ts +11 -2
- package/lib/cjs/types.js +1 -0
- package/lib/cjs/types.js.map +1 -1
- package/lib/cjs/utils.js +3 -0
- package/lib/cjs/utils.js.map +1 -1
- package/lib/esm/event-models/ht-event-agent-rating.js +1 -1
- package/lib/esm/event-models/ht-event-agent-rating.js.map +1 -1
- package/lib/esm/event-models/ht-event-bot-knowladge-base.d.ts +6 -0
- package/lib/esm/event-models/ht-event-bot-knowladge-base.js +9 -0
- package/lib/esm/event-models/ht-event-bot-knowladge-base.js.map +1 -0
- package/lib/esm/index.d.ts +2 -2
- package/lib/esm/index.js +2 -2
- package/lib/esm/types.d.ts +11 -2
- package/lib/esm/types.js +1 -0
- package/lib/esm/types.js.map +1 -1
- package/lib/esm/utils.js +3 -0
- package/lib/esm/utils.js.map +1 -1
- package/package.json +2 -2
- package/src/event-models/ht-event-agent-rating.ts +1 -1
- package/src/event-models/ht-event-bot-knowladge-base.ts +17 -0
- package/src/index.ts +4 -4
- package/src/types.ts +13 -1
- package/src/utils.ts +4 -0
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@@ -6,7 +6,7 @@ class HtEventAgentRating extends ht_event_1.HtEvent {
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constructor(event, requestData) {
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super(event, requestData);
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this.event_data.rating = event.event_data.rating;
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-
this.event_data.
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+
this.event_data.comment = event.event_data.comment;
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this.event_data.case_id = event.event_data.case_id;
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}
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}
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@@ -1 +1 @@
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1
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-
{"version":3,"file":"ht-event-agent-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-agent-rating.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,kBAAmB,SAAQ,kBAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,
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1
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+
{"version":3,"file":"ht-event-agent-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-agent-rating.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,kBAAmB,SAAQ,kBAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,OAAO,GAAG,KAAK,CAAC,UAAU,CAAC,OAAO,CAAA;QAClD,IAAI,CAAC,UAAU,CAAC,OAAO,GAAG,KAAK,CAAC,UAAU,CAAC,OAAO,CAAA;IACpD,CAAC;CACF;AATD,gDASC"}
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@@ -0,0 +1,6 @@
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import { BaseEventData, EventBotAiKnowladgeBase, EventDataBotAiKnowladgeBase, RequestData } from '../types';
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import { HtEvent } from './ht-event';
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export declare class HtEventBotAiKnowledgeBase extends HtEvent {
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event_data: BaseEventData & EventDataBotAiKnowladgeBase;
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constructor(event: EventBotAiKnowladgeBase, requestData: RequestData);
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}
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@@ -0,0 +1,13 @@
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"use strict";
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Object.defineProperty(exports, "__esModule", { value: true });
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exports.HtEventBotAiKnowledgeBase = void 0;
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const ht_event_1 = require("./ht-event");
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class HtEventBotAiKnowledgeBase extends ht_event_1.HtEvent {
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constructor(event, requestData) {
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super(event, requestData);
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this.event_data.answer = event.event_data.answer;
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this.event_data.knowledge_source_ids = event.event_data.knowledge_source_ids;
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}
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}
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exports.HtEventBotAiKnowledgeBase = HtEventBotAiKnowledgeBase;
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//# sourceMappingURL=ht-event-bot-knowladge-base.js.map
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@@ -0,0 +1 @@
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{"version":3,"file":"ht-event-bot-knowladge-base.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-bot-knowladge-base.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,yBAA0B,SAAQ,kBAAO;IAGpD,YAAY,KAA8B,EAAE,WAAwB;QAClE,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,oBAAoB,GAAG,KAAK,CAAC,UAAU,CAAC,oBAAoB,CAAA;IAC9E,CAAC;CACF;AARD,8DAQC"}
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package/lib/cjs/index.d.ts
CHANGED
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@@ -1,12 +1,12 @@
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import { BotRequest, Plugin } from '@botonic/core';
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import { HtEventProps, RequestData } from './types';
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export interface HubtypeAnalyticsOptions {
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getLanguage?: (request: BotRequest) => string;
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getCountry?: (request: BotRequest) => string;
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}
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export default class BotonicPluginHubtypeAnalytics implements Plugin {
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baseUrl: string;
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getLanguage: (request: BotRequest) => string;
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getCountry: (request: BotRequest) => string;
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constructor(options?: HubtypeAnalyticsOptions);
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post(): void;
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package/lib/cjs/index.js
CHANGED
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@@ -12,7 +12,7 @@ function getDefaultCountry(request) {
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class BotonicPluginHubtypeAnalytics {
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constructor(options) {
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this.baseUrl = process.env.HUBTYPE_API_URL || 'https://api.hubtype.com';
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this.
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this.getLanguage = (options === null || options === void 0 ? void 0 : options.getLanguage) || getDefaultLanguage;
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this.getCountry = (options === null || options === void 0 ? void 0 : options.getCountry) || getDefaultCountry;
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}
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post() {
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@@ -23,7 +23,7 @@ class BotonicPluginHubtypeAnalytics {
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}
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getRequestData(request) {
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return {
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language: this.
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language: this.getLanguage(request),
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country: this.getCountry(request),
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provider: request.session.user.provider,
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userId: request.session.user.id,
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package/lib/cjs/types.d.ts
CHANGED
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@@ -13,6 +13,7 @@ export declare enum EventName {
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botStart = "bot_start",
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botOpen = "bot_open",
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botAiModel = "bot_ai_model",
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botAiKnowladgeBase = "bot_ai_knowledge_base",
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botKeywordsModel = "bot_keywords_model",
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fallback = "fallback",
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handoffOption = "handoff_option",
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@@ -38,7 +39,7 @@ export interface EventAgentRating extends HtBaseEventProps {
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export interface EventDataRating {
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case_id: string;
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rating?: number;
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comment?: string;
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}
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export interface EventChannelRating extends HtBaseEventProps {
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event_type: EventName.botChannelRating;
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@@ -86,6 +87,14 @@ export interface EventDataBotAiModel {
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confidence: number;
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confidence_successful: boolean;
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}
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export interface EventBotAiKnowladgeBase {
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event_type: EventName.botAiKnowladgeBase;
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event_data: EventDataBotAiKnowladgeBase;
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}
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export interface EventDataBotAiKnowladgeBase {
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answer: string;
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knowledge_source_ids: string[];
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}
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export interface EventBotKeywordModel extends HtBaseEventProps {
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event_type: EventName.botKeywordsModel;
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event_data: EventDataBotKeywordModel;
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@@ -113,7 +122,7 @@ export interface EventDataHandoff {
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available_agents: boolean;
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threshold_reached: boolean;
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}
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export type HtEventProps = EventAgentRating | EventChannelRating | EventFaqUseful | EventBotRating | EventBotFaq | EventBotStart | EventBotOpen | EventBotAiModel | EventBotKeywordModel | EventFallback | EventHandoffOption | EventHandoffSuccess | EventHandoffFail;
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export type HtEventProps = EventAgentRating | EventChannelRating | EventFaqUseful | EventBotRating | EventBotFaq | EventBotStart | EventBotOpen | EventBotAiModel | EventBotAiKnowladgeBase | EventBotKeywordModel | EventFallback | EventHandoffOption | EventHandoffSuccess | EventHandoffFail;
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export interface RequestData {
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language: string;
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country: string;
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package/lib/cjs/types.js
CHANGED
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EventName["botStart"] = "bot_start";
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EventName["botOpen"] = "bot_open";
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EventName["botAiModel"] = "bot_ai_model";
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EventName["botAiKnowladgeBase"] = "bot_ai_knowledge_base";
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EventName["botKeywordsModel"] = "bot_keywords_model";
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EventName["fallback"] = "fallback";
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EventName["handoffOption"] = "handoff_option";
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package/lib/cjs/types.js.map
CHANGED
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{"version":3,"file":"types.js","sourceRoot":"","sources":["../../src/types.ts"],"names":[],"mappings":";;;AAQA,IAAY,
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{"version":3,"file":"types.js","sourceRoot":"","sources":["../../src/types.ts"],"names":[],"mappings":";;;AAQA,IAAY,SAeX;AAfD,WAAY,SAAS;IACnB,gDAAmC,CAAA;IACnC,oDAAuC,CAAA;IACvC,4CAA+B,CAAA;IAC/B,qCAAwB,CAAA;IACxB,+BAAkB,CAAA;IAClB,mCAAsB,CAAA;IACtB,iCAAoB,CAAA;IACpB,wCAA2B,CAAA;IAC3B,yDAA4C,CAAA;IAC5C,oDAAuC,CAAA;IACvC,kCAAqB,CAAA;IACrB,6CAAgC,CAAA;IAChC,+CAAkC,CAAA;IAClC,yCAA4B,CAAA;AAC9B,CAAC,EAfW,SAAS,GAAT,iBAAS,KAAT,iBAAS,QAepB"}
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package/lib/cjs/utils.js
CHANGED
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@@ -6,6 +6,7 @@ const ht_event_agent_rating_1 = require("./event-models/ht-event-agent-rating");
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const ht_event_bot_ai_model_1 = require("./event-models/ht-event-bot-ai-model");
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const ht_event_bot_faq_1 = require("./event-models/ht-event-bot-faq");
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const ht_event_bot_keyword_model_1 = require("./event-models/ht-event-bot-keyword-model");
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const ht_event_bot_knowladge_base_1 = require("./event-models/ht-event-bot-knowladge-base");
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const ht_event_bot_rating_1 = require("./event-models/ht-event-bot-rating");
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const ht_event_channel_rating_1 = require("./event-models/ht-event-channel-rating");
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const ht_event_faq_useful_1 = require("./event-models/ht-event-faq-useful");
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return new ht_event_bot_faq_1.HtEventBotFaq(htEventProps, requestData);
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case types_1.EventName.botAiModel:
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return new ht_event_bot_ai_model_1.HtEventBotAiModel(htEventProps, requestData);
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case types_1.EventName.botAiKnowladgeBase:
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return new ht_event_bot_knowladge_base_1.HtEventBotAiKnowledgeBase(htEventProps, requestData);
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case types_1.EventName.botKeywordsModel:
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return new ht_event_bot_keyword_model_1.HtEventBotKeywordModel(htEventProps, requestData);
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case types_1.EventName.handoffSuccess:
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package/lib/cjs/utils.js.map
CHANGED
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{"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":";;;AAAA,sDAAiD;AACjD,gFAAyE;AACzE,gFAAwE;AACxE,sEAA+D;AAC/D,0FAAkF;AAClF,4EAAqE;AACrE,oFAA6E;AAC7E,4EAAqE;AACrE,gFAAyE;AACzE,sFAA+E;AAC/E,mCAA8D;AAE9D,SAAgB,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,UAAU,EAAE;QAC/B,KAAK,iBAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,iBAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,8CAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,iBAAS,CAAC,YAAY;YACzB,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,iBAAS,CAAC,SAAS;YACtB,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,iBAAS,CAAC,MAAM;YACnB,OAAO,IAAI,gCAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,iBAAS,CAAC,UAAU;YACvB,OAAO,IAAI,yCAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEzD,KAAK,iBAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,mDAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE9D,KAAK,iBAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,gDAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE7D,KAAK,iBAAS,CAAC,WAAW;YACxB,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D;YACE,OAAO,IAAI,kBAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC;
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{"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":";;;AAAA,sDAAiD;AACjD,gFAAyE;AACzE,gFAAwE;AACxE,sEAA+D;AAC/D,0FAAkF;AAClF,4FAAsF;AACtF,4EAAqE;AACrE,oFAA6E;AAC7E,4EAAqE;AACrE,gFAAyE;AACzE,sFAA+E;AAC/E,mCAA8D;AAE9D,SAAgB,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,UAAU,EAAE;QAC/B,KAAK,iBAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,iBAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,8CAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,iBAAS,CAAC,YAAY;YACzB,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,iBAAS,CAAC,SAAS;YACtB,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,iBAAS,CAAC,MAAM;YACnB,OAAO,IAAI,gCAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,iBAAS,CAAC,UAAU;YACvB,OAAO,IAAI,yCAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEzD,KAAK,iBAAS,CAAC,kBAAkB;YAC/B,OAAO,IAAI,uDAAyB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEjE,KAAK,iBAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,mDAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE9D,KAAK,iBAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,gDAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE7D,KAAK,iBAAS,CAAC,WAAW;YACxB,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D;YACE,OAAO,IAAI,kBAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC;AAtCD,sCAsCC"}
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constructor(event, requestData) {
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super(event, requestData);
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this.event_data.rating = event.event_data.rating;
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this.event_data.
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this.event_data.comment = event.event_data.comment;
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this.event_data.case_id = event.event_data.case_id;
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}
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}
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{"version":3,"file":"ht-event-agent-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-agent-rating.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,kBAAmB,SAAQ,OAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,
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|
+
{"version":3,"file":"ht-event-agent-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-agent-rating.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,kBAAmB,SAAQ,OAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,OAAO,GAAG,KAAK,CAAC,UAAU,CAAC,OAAO,CAAA;QAClD,IAAI,CAAC,UAAU,CAAC,OAAO,GAAG,KAAK,CAAC,UAAU,CAAC,OAAO,CAAA;IACpD,CAAC;CACF"}
|
|
@@ -0,0 +1,6 @@
|
|
|
1
|
+
import { BaseEventData, EventBotAiKnowladgeBase, EventDataBotAiKnowladgeBase, RequestData } from '../types';
|
|
2
|
+
import { HtEvent } from './ht-event';
|
|
3
|
+
export declare class HtEventBotAiKnowledgeBase extends HtEvent {
|
|
4
|
+
event_data: BaseEventData & EventDataBotAiKnowladgeBase;
|
|
5
|
+
constructor(event: EventBotAiKnowladgeBase, requestData: RequestData);
|
|
6
|
+
}
|
|
@@ -0,0 +1,9 @@
|
|
|
1
|
+
import { HtEvent } from './ht-event';
|
|
2
|
+
export class HtEventBotAiKnowledgeBase extends HtEvent {
|
|
3
|
+
constructor(event, requestData) {
|
|
4
|
+
super(event, requestData);
|
|
5
|
+
this.event_data.answer = event.event_data.answer;
|
|
6
|
+
this.event_data.knowledge_source_ids = event.event_data.knowledge_source_ids;
|
|
7
|
+
}
|
|
8
|
+
}
|
|
9
|
+
//# sourceMappingURL=ht-event-bot-knowladge-base.js.map
|
|
@@ -0,0 +1 @@
|
|
|
1
|
+
{"version":3,"file":"ht-event-bot-knowladge-base.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-bot-knowladge-base.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,yBAA0B,SAAQ,OAAO;IAGpD,YAAY,KAA8B,EAAE,WAAwB;QAClE,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,oBAAoB,GAAG,KAAK,CAAC,UAAU,CAAC,oBAAoB,CAAA;IAC9E,CAAC;CACF"}
|
package/lib/esm/index.d.ts
CHANGED
|
@@ -1,12 +1,12 @@
|
|
|
1
1
|
import { BotRequest, Plugin } from '@botonic/core';
|
|
2
2
|
import { HtEventProps, RequestData } from './types';
|
|
3
3
|
export interface HubtypeAnalyticsOptions {
|
|
4
|
-
|
|
4
|
+
getLanguage?: (request: BotRequest) => string;
|
|
5
5
|
getCountry?: (request: BotRequest) => string;
|
|
6
6
|
}
|
|
7
7
|
export default class BotonicPluginHubtypeAnalytics implements Plugin {
|
|
8
8
|
baseUrl: string;
|
|
9
|
-
|
|
9
|
+
getLanguage: (request: BotRequest) => string;
|
|
10
10
|
getCountry: (request: BotRequest) => string;
|
|
11
11
|
constructor(options?: HubtypeAnalyticsOptions);
|
|
12
12
|
post(): void;
|
package/lib/esm/index.js
CHANGED
|
@@ -9,7 +9,7 @@ function getDefaultCountry(request) {
|
|
|
9
9
|
export default class BotonicPluginHubtypeAnalytics {
|
|
10
10
|
constructor(options) {
|
|
11
11
|
this.baseUrl = process.env.HUBTYPE_API_URL || 'https://api.hubtype.com';
|
|
12
|
-
this.
|
|
12
|
+
this.getLanguage = (options === null || options === void 0 ? void 0 : options.getLanguage) || getDefaultLanguage;
|
|
13
13
|
this.getCountry = (options === null || options === void 0 ? void 0 : options.getCountry) || getDefaultCountry;
|
|
14
14
|
}
|
|
15
15
|
post() {
|
|
@@ -20,7 +20,7 @@ export default class BotonicPluginHubtypeAnalytics {
|
|
|
20
20
|
}
|
|
21
21
|
getRequestData(request) {
|
|
22
22
|
return {
|
|
23
|
-
language: this.
|
|
23
|
+
language: this.getLanguage(request),
|
|
24
24
|
country: this.getCountry(request),
|
|
25
25
|
provider: request.session.user.provider,
|
|
26
26
|
userId: request.session.user.id,
|
package/lib/esm/types.d.ts
CHANGED
|
@@ -13,6 +13,7 @@ export declare enum EventName {
|
|
|
13
13
|
botStart = "bot_start",
|
|
14
14
|
botOpen = "bot_open",
|
|
15
15
|
botAiModel = "bot_ai_model",
|
|
16
|
+
botAiKnowladgeBase = "bot_ai_knowledge_base",
|
|
16
17
|
botKeywordsModel = "bot_keywords_model",
|
|
17
18
|
fallback = "fallback",
|
|
18
19
|
handoffOption = "handoff_option",
|
|
@@ -38,7 +39,7 @@ export interface EventAgentRating extends HtBaseEventProps {
|
|
|
38
39
|
export interface EventDataRating {
|
|
39
40
|
case_id: string;
|
|
40
41
|
rating?: number;
|
|
41
|
-
|
|
42
|
+
comment?: string;
|
|
42
43
|
}
|
|
43
44
|
export interface EventChannelRating extends HtBaseEventProps {
|
|
44
45
|
event_type: EventName.botChannelRating;
|
|
@@ -86,6 +87,14 @@ export interface EventDataBotAiModel {
|
|
|
86
87
|
confidence: number;
|
|
87
88
|
confidence_successful: boolean;
|
|
88
89
|
}
|
|
90
|
+
export interface EventBotAiKnowladgeBase {
|
|
91
|
+
event_type: EventName.botAiKnowladgeBase;
|
|
92
|
+
event_data: EventDataBotAiKnowladgeBase;
|
|
93
|
+
}
|
|
94
|
+
export interface EventDataBotAiKnowladgeBase {
|
|
95
|
+
answer: string;
|
|
96
|
+
knowledge_source_ids: string[];
|
|
97
|
+
}
|
|
89
98
|
export interface EventBotKeywordModel extends HtBaseEventProps {
|
|
90
99
|
event_type: EventName.botKeywordsModel;
|
|
91
100
|
event_data: EventDataBotKeywordModel;
|
|
@@ -113,7 +122,7 @@ export interface EventDataHandoff {
|
|
|
113
122
|
available_agents: boolean;
|
|
114
123
|
threshold_reached: boolean;
|
|
115
124
|
}
|
|
116
|
-
export type HtEventProps = EventAgentRating | EventChannelRating | EventFaqUseful | EventBotRating | EventBotFaq | EventBotStart | EventBotOpen | EventBotAiModel | EventBotKeywordModel | EventFallback | EventHandoffOption | EventHandoffSuccess | EventHandoffFail;
|
|
125
|
+
export type HtEventProps = EventAgentRating | EventChannelRating | EventFaqUseful | EventBotRating | EventBotFaq | EventBotStart | EventBotOpen | EventBotAiModel | EventBotAiKnowladgeBase | EventBotKeywordModel | EventFallback | EventHandoffOption | EventHandoffSuccess | EventHandoffFail;
|
|
117
126
|
export interface RequestData {
|
|
118
127
|
language: string;
|
|
119
128
|
country: string;
|
package/lib/esm/types.js
CHANGED
|
@@ -8,6 +8,7 @@ export var EventName;
|
|
|
8
8
|
EventName["botStart"] = "bot_start";
|
|
9
9
|
EventName["botOpen"] = "bot_open";
|
|
10
10
|
EventName["botAiModel"] = "bot_ai_model";
|
|
11
|
+
EventName["botAiKnowladgeBase"] = "bot_ai_knowledge_base";
|
|
11
12
|
EventName["botKeywordsModel"] = "bot_keywords_model";
|
|
12
13
|
EventName["fallback"] = "fallback";
|
|
13
14
|
EventName["handoffOption"] = "handoff_option";
|
package/lib/esm/types.js.map
CHANGED
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"types.js","sourceRoot":"","sources":["../../src/types.ts"],"names":[],"mappings":"AAQA,MAAM,CAAN,IAAY,
|
|
1
|
+
{"version":3,"file":"types.js","sourceRoot":"","sources":["../../src/types.ts"],"names":[],"mappings":"AAQA,MAAM,CAAN,IAAY,SAeX;AAfD,WAAY,SAAS;IACnB,gDAAmC,CAAA;IACnC,oDAAuC,CAAA;IACvC,4CAA+B,CAAA;IAC/B,qCAAwB,CAAA;IACxB,+BAAkB,CAAA;IAClB,mCAAsB,CAAA;IACtB,iCAAoB,CAAA;IACpB,wCAA2B,CAAA;IAC3B,yDAA4C,CAAA;IAC5C,oDAAuC,CAAA;IACvC,kCAAqB,CAAA;IACrB,6CAAgC,CAAA;IAChC,+CAAkC,CAAA;IAClC,yCAA4B,CAAA;AAC9B,CAAC,EAfW,SAAS,KAAT,SAAS,QAepB"}
|
package/lib/esm/utils.js
CHANGED
|
@@ -3,6 +3,7 @@ import { HtEventAgentRating } from './event-models/ht-event-agent-rating';
|
|
|
3
3
|
import { HtEventBotAiModel } from './event-models/ht-event-bot-ai-model';
|
|
4
4
|
import { HtEventBotFaq } from './event-models/ht-event-bot-faq';
|
|
5
5
|
import { HtEventBotKeywordModel } from './event-models/ht-event-bot-keyword-model';
|
|
6
|
+
import { HtEventBotAiKnowledgeBase } from './event-models/ht-event-bot-knowladge-base';
|
|
6
7
|
import { HtEventBotRating } from './event-models/ht-event-bot-rating';
|
|
7
8
|
import { HtEventChannelRating } from './event-models/ht-event-channel-rating';
|
|
8
9
|
import { HtEventFaqUseful } from './event-models/ht-event-faq-useful';
|
|
@@ -23,6 +24,8 @@ export function createHtEvent(requestData, htEventProps) {
|
|
|
23
24
|
return new HtEventBotFaq(htEventProps, requestData);
|
|
24
25
|
case EventName.botAiModel:
|
|
25
26
|
return new HtEventBotAiModel(htEventProps, requestData);
|
|
27
|
+
case EventName.botAiKnowladgeBase:
|
|
28
|
+
return new HtEventBotAiKnowledgeBase(htEventProps, requestData);
|
|
26
29
|
case EventName.botKeywordsModel:
|
|
27
30
|
return new HtEventBotKeywordModel(htEventProps, requestData);
|
|
28
31
|
case EventName.handoffSuccess:
|
package/lib/esm/utils.js.map
CHANGED
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,OAAO,EAAE,MAAM,yBAAyB,CAAA;AACjD,OAAO,EAAE,kBAAkB,EAAE,MAAM,sCAAsC,CAAA;AACzE,OAAO,EAAE,iBAAiB,EAAE,MAAM,sCAAsC,CAAA;AACxE,OAAO,EAAE,aAAa,EAAE,MAAM,iCAAiC,CAAA;AAC/D,OAAO,EAAE,sBAAsB,EAAE,MAAM,2CAA2C,CAAA;AAClF,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAA;AACrE,OAAO,EAAE,oBAAoB,EAAE,MAAM,wCAAwC,CAAA;AAC7E,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAA;AACrE,OAAO,EAAE,kBAAkB,EAAE,MAAM,sCAAsC,CAAA;AACzE,OAAO,EAAE,qBAAqB,EAAE,MAAM,yCAAyC,CAAA;AAC/E,OAAO,EAAE,SAAS,EAA6B,MAAM,SAAS,CAAA;AAE9D,MAAM,UAAU,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,UAAU,EAAE;QAC/B,KAAK,SAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,kBAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,SAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,oBAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,SAAS,CAAC,YAAY;YACzB,OAAO,IAAI,gBAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,SAAS,CAAC,SAAS;YACtB,OAAO,IAAI,gBAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,SAAS,CAAC,MAAM;YACnB,OAAO,IAAI,aAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,SAAS,CAAC,UAAU;YACvB,OAAO,IAAI,iBAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEzD,KAAK,SAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,sBAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE9D,KAAK,SAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,qBAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE7D,KAAK,SAAS,CAAC,WAAW;YACxB,OAAO,IAAI,kBAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D;YACE,OAAO,IAAI,OAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC"}
|
|
1
|
+
{"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,OAAO,EAAE,MAAM,yBAAyB,CAAA;AACjD,OAAO,EAAE,kBAAkB,EAAE,MAAM,sCAAsC,CAAA;AACzE,OAAO,EAAE,iBAAiB,EAAE,MAAM,sCAAsC,CAAA;AACxE,OAAO,EAAE,aAAa,EAAE,MAAM,iCAAiC,CAAA;AAC/D,OAAO,EAAE,sBAAsB,EAAE,MAAM,2CAA2C,CAAA;AAClF,OAAO,EAAE,yBAAyB,EAAE,MAAM,4CAA4C,CAAA;AACtF,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAA;AACrE,OAAO,EAAE,oBAAoB,EAAE,MAAM,wCAAwC,CAAA;AAC7E,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAA;AACrE,OAAO,EAAE,kBAAkB,EAAE,MAAM,sCAAsC,CAAA;AACzE,OAAO,EAAE,qBAAqB,EAAE,MAAM,yCAAyC,CAAA;AAC/E,OAAO,EAAE,SAAS,EAA6B,MAAM,SAAS,CAAA;AAE9D,MAAM,UAAU,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,UAAU,EAAE;QAC/B,KAAK,SAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,kBAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,SAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,oBAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,SAAS,CAAC,YAAY;YACzB,OAAO,IAAI,gBAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,SAAS,CAAC,SAAS;YACtB,OAAO,IAAI,gBAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,SAAS,CAAC,MAAM;YACnB,OAAO,IAAI,aAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,SAAS,CAAC,UAAU;YACvB,OAAO,IAAI,iBAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEzD,KAAK,SAAS,CAAC,kBAAkB;YAC/B,OAAO,IAAI,yBAAyB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEjE,KAAK,SAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,sBAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE9D,KAAK,SAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,qBAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE7D,KAAK,SAAS,CAAC,WAAW;YACxB,OAAO,IAAI,kBAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D;YACE,OAAO,IAAI,OAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC"}
|
package/package.json
CHANGED
|
@@ -1,6 +1,6 @@
|
|
|
1
1
|
{
|
|
2
2
|
"name": "@botonic/plugin-hubtype-analytics",
|
|
3
|
-
"version": "0.23.
|
|
3
|
+
"version": "0.23.1-alpha.1",
|
|
4
4
|
"description": "Plugin for tracking in the Hubtype backend to see the results in the Hubtype Dashbord",
|
|
5
5
|
"main": "./lib/cjs/index.js",
|
|
6
6
|
"module": "./lib/esm/index.js",
|
|
@@ -15,7 +15,7 @@
|
|
|
15
15
|
},
|
|
16
16
|
"dependencies": {
|
|
17
17
|
"@babel/runtime": "^7.21.0",
|
|
18
|
-
"@botonic/core": "
|
|
18
|
+
"@botonic/core": "0.23.1-alpha.0",
|
|
19
19
|
"@types/axios": "^0.14.0",
|
|
20
20
|
"axios": "^1.4.0"
|
|
21
21
|
},
|
|
@@ -12,7 +12,7 @@ export class HtEventAgentRating extends HtEvent {
|
|
|
12
12
|
constructor(event: EventAgentRating, requestData: RequestData) {
|
|
13
13
|
super(event, requestData)
|
|
14
14
|
this.event_data.rating = event.event_data.rating
|
|
15
|
-
this.event_data.
|
|
15
|
+
this.event_data.comment = event.event_data.comment
|
|
16
16
|
this.event_data.case_id = event.event_data.case_id
|
|
17
17
|
}
|
|
18
18
|
}
|
|
@@ -0,0 +1,17 @@
|
|
|
1
|
+
import {
|
|
2
|
+
BaseEventData,
|
|
3
|
+
EventBotAiKnowladgeBase,
|
|
4
|
+
EventDataBotAiKnowladgeBase,
|
|
5
|
+
RequestData,
|
|
6
|
+
} from '../types'
|
|
7
|
+
import { HtEvent } from './ht-event'
|
|
8
|
+
|
|
9
|
+
export class HtEventBotAiKnowledgeBase extends HtEvent {
|
|
10
|
+
event_data: BaseEventData & EventDataBotAiKnowladgeBase
|
|
11
|
+
|
|
12
|
+
constructor(event: EventBotAiKnowladgeBase, requestData: RequestData) {
|
|
13
|
+
super(event, requestData)
|
|
14
|
+
this.event_data.answer = event.event_data.answer
|
|
15
|
+
this.event_data.knowledge_source_ids = event.event_data.knowledge_source_ids
|
|
16
|
+
}
|
|
17
|
+
}
|
package/src/index.ts
CHANGED
|
@@ -5,7 +5,7 @@ import { HtEventProps, RequestData } from './types'
|
|
|
5
5
|
import { createHtEvent } from './utils'
|
|
6
6
|
|
|
7
7
|
export interface HubtypeAnalyticsOptions {
|
|
8
|
-
|
|
8
|
+
getLanguage?: (request: BotRequest) => string
|
|
9
9
|
getCountry?: (request: BotRequest) => string
|
|
10
10
|
}
|
|
11
11
|
|
|
@@ -19,11 +19,11 @@ function getDefaultCountry(request: BotRequest): string {
|
|
|
19
19
|
|
|
20
20
|
export default class BotonicPluginHubtypeAnalytics implements Plugin {
|
|
21
21
|
baseUrl: string
|
|
22
|
-
|
|
22
|
+
getLanguage: (request: BotRequest) => string
|
|
23
23
|
getCountry: (request: BotRequest) => string
|
|
24
24
|
constructor(options?: HubtypeAnalyticsOptions) {
|
|
25
25
|
this.baseUrl = process.env.HUBTYPE_API_URL || 'https://api.hubtype.com'
|
|
26
|
-
this.
|
|
26
|
+
this.getLanguage = options?.getLanguage || getDefaultLanguage
|
|
27
27
|
this.getCountry = options?.getCountry || getDefaultCountry
|
|
28
28
|
}
|
|
29
29
|
|
|
@@ -37,7 +37,7 @@ export default class BotonicPluginHubtypeAnalytics implements Plugin {
|
|
|
37
37
|
|
|
38
38
|
getRequestData(request: BotRequest): RequestData {
|
|
39
39
|
return {
|
|
40
|
-
language: this.
|
|
40
|
+
language: this.getLanguage(request),
|
|
41
41
|
country: this.getCountry(request),
|
|
42
42
|
provider: request.session.user.provider,
|
|
43
43
|
userId: request.session.user.id,
|
package/src/types.ts
CHANGED
|
@@ -15,6 +15,7 @@ export enum EventName {
|
|
|
15
15
|
botStart = 'bot_start',
|
|
16
16
|
botOpen = 'bot_open',
|
|
17
17
|
botAiModel = 'bot_ai_model',
|
|
18
|
+
botAiKnowladgeBase = 'bot_ai_knowledge_base',
|
|
18
19
|
botKeywordsModel = 'bot_keywords_model',
|
|
19
20
|
fallback = 'fallback',
|
|
20
21
|
handoffOption = 'handoff_option',
|
|
@@ -43,7 +44,7 @@ export interface EventAgentRating extends HtBaseEventProps {
|
|
|
43
44
|
export interface EventDataRating {
|
|
44
45
|
case_id: string
|
|
45
46
|
rating?: number
|
|
46
|
-
|
|
47
|
+
comment?: string
|
|
47
48
|
}
|
|
48
49
|
export interface EventChannelRating extends HtBaseEventProps {
|
|
49
50
|
event_type: EventName.botChannelRating
|
|
@@ -101,6 +102,16 @@ export interface EventDataBotAiModel {
|
|
|
101
102
|
confidence_successful: boolean
|
|
102
103
|
}
|
|
103
104
|
|
|
105
|
+
export interface EventBotAiKnowladgeBase {
|
|
106
|
+
event_type: EventName.botAiKnowladgeBase
|
|
107
|
+
event_data: EventDataBotAiKnowladgeBase
|
|
108
|
+
}
|
|
109
|
+
|
|
110
|
+
export interface EventDataBotAiKnowladgeBase {
|
|
111
|
+
answer: string
|
|
112
|
+
knowledge_source_ids: string[]
|
|
113
|
+
}
|
|
114
|
+
|
|
104
115
|
export interface EventBotKeywordModel extends HtBaseEventProps {
|
|
105
116
|
event_type: EventName.botKeywordsModel
|
|
106
117
|
event_data: EventDataBotKeywordModel
|
|
@@ -143,6 +154,7 @@ export type HtEventProps =
|
|
|
143
154
|
| EventBotStart
|
|
144
155
|
| EventBotOpen
|
|
145
156
|
| EventBotAiModel
|
|
157
|
+
| EventBotAiKnowladgeBase
|
|
146
158
|
| EventBotKeywordModel
|
|
147
159
|
| EventFallback
|
|
148
160
|
| EventHandoffOption
|
package/src/utils.ts
CHANGED
|
@@ -3,6 +3,7 @@ import { HtEventAgentRating } from './event-models/ht-event-agent-rating'
|
|
|
3
3
|
import { HtEventBotAiModel } from './event-models/ht-event-bot-ai-model'
|
|
4
4
|
import { HtEventBotFaq } from './event-models/ht-event-bot-faq'
|
|
5
5
|
import { HtEventBotKeywordModel } from './event-models/ht-event-bot-keyword-model'
|
|
6
|
+
import { HtEventBotAiKnowledgeBase } from './event-models/ht-event-bot-knowladge-base'
|
|
6
7
|
import { HtEventBotRating } from './event-models/ht-event-bot-rating'
|
|
7
8
|
import { HtEventChannelRating } from './event-models/ht-event-channel-rating'
|
|
8
9
|
import { HtEventFaqUseful } from './event-models/ht-event-faq-useful'
|
|
@@ -33,6 +34,9 @@ export function createHtEvent(
|
|
|
33
34
|
case EventName.botAiModel:
|
|
34
35
|
return new HtEventBotAiModel(htEventProps, requestData)
|
|
35
36
|
|
|
37
|
+
case EventName.botAiKnowladgeBase:
|
|
38
|
+
return new HtEventBotAiKnowledgeBase(htEventProps, requestData)
|
|
39
|
+
|
|
36
40
|
case EventName.botKeywordsModel:
|
|
37
41
|
return new HtEventBotKeywordModel(htEventProps, requestData)
|
|
38
42
|
|