@botonic/plugin-hubtype-analytics 0.22.0-alpha.5 → 0.22.0-alpha.7

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (31) hide show
  1. package/lib/cjs/event-models/ht-event-agent-rating.js +2 -0
  2. package/lib/cjs/event-models/ht-event-agent-rating.js.map +1 -1
  3. package/lib/cjs/event-models/ht-event-handoff-fail.js +1 -0
  4. package/lib/cjs/event-models/ht-event-handoff-fail.js.map +1 -1
  5. package/lib/cjs/event-models/ht-event-handoff-success.js +1 -0
  6. package/lib/cjs/event-models/ht-event-handoff-success.js.map +1 -1
  7. package/lib/cjs/index.d.ts +3 -1
  8. package/lib/cjs/index.js +4 -2
  9. package/lib/cjs/index.js.map +1 -1
  10. package/lib/cjs/types.d.ts +8 -2
  11. package/lib/cjs/utils.js +21 -27
  12. package/lib/cjs/utils.js.map +1 -1
  13. package/lib/esm/event-models/ht-event-agent-rating.js +2 -0
  14. package/lib/esm/event-models/ht-event-agent-rating.js.map +1 -1
  15. package/lib/esm/event-models/ht-event-handoff-fail.js +1 -0
  16. package/lib/esm/event-models/ht-event-handoff-fail.js.map +1 -1
  17. package/lib/esm/event-models/ht-event-handoff-success.js +1 -0
  18. package/lib/esm/event-models/ht-event-handoff-success.js.map +1 -1
  19. package/lib/esm/index.d.ts +3 -1
  20. package/lib/esm/index.js +4 -2
  21. package/lib/esm/index.js.map +1 -1
  22. package/lib/esm/types.d.ts +8 -2
  23. package/lib/esm/utils.js +21 -27
  24. package/lib/esm/utils.js.map +1 -1
  25. package/package.json +1 -1
  26. package/src/event-models/ht-event-agent-rating.ts +2 -0
  27. package/src/event-models/ht-event-handoff-fail.ts +1 -0
  28. package/src/event-models/ht-event-handoff-success.ts +1 -0
  29. package/src/index.ts +6 -3
  30. package/src/types.ts +9 -2
  31. package/src/utils.ts +30 -28
package/lib/cjs/event-models/ht-event-agent-rating.js CHANGED
@@ -6,6 +6,8 @@ class HtEventAgentRating extends ht_event_1.HtEvent {
6
6
  constructor(event, requestData) {
7
7
  super(event, requestData);
8
8
  this.event_data.rating = event.event_data.rating;
9
+ this.event_data.commnent = event.event_data.commnent;
10
+ this.event_data.case_id = event.event_data.case_id;
9
11
  }
10
12
  }
11
13
  exports.HtEventAgentRating = HtEventAgentRating;
package/lib/cjs/event-models/ht-event-agent-rating.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"ht-event-agent-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-agent-rating.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,kBAAmB,SAAQ,kBAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;IAClD,CAAC;CACF;AAPD,gDAOC"}
1
+ {"version":3,"file":"ht-event-agent-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-agent-rating.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,kBAAmB,SAAQ,kBAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;QACpD,IAAI,CAAC,UAAU,CAAC,OAAO,GAAG,KAAK,CAAC,UAAU,CAAC,OAAO,CAAA;IACpD,CAAC;CACF;AATD,gDASC"}
package/lib/cjs/event-models/ht-event-handoff-fail.js CHANGED
@@ -6,6 +6,7 @@ class HtEventHandoffFail extends ht_event_1.HtEvent {
6
6
  constructor(event, requestData) {
7
7
  super(event, requestData);
8
8
  this.event_data.queue_open = event.event_data.queue_open;
9
+ this.event_data.queue_id = event.event_data.queue_id;
9
10
  this.event_data.available_agents = event.event_data.available_agents;
10
11
  this.event_data.threshold_reached = event.event_data.threshold_reached;
11
12
  }
package/lib/cjs/event-models/ht-event-handoff-fail.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"ht-event-handoff-fail.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-fail.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,kBAAmB,SAAQ,kBAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF;AATD,gDASC"}
1
+ {"version":3,"file":"ht-event-handoff-fail.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-fail.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,kBAAmB,SAAQ,kBAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;QACpD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF;AAVD,gDAUC"}
package/lib/cjs/event-models/ht-event-handoff-success.js CHANGED
@@ -6,6 +6,7 @@ class HtEventHandoffSuccess extends ht_event_1.HtEvent {
6
6
  constructor(event, requestData) {
7
7
  super(event, requestData);
8
8
  this.event_data.queue_open = event.event_data.queue_open;
9
+ this.event_data.queue_id = event.event_data.queue_id;
9
10
  this.event_data.available_agents = event.event_data.available_agents;
10
11
  this.event_data.threshold_reached = event.event_data.threshold_reached;
11
12
  }
package/lib/cjs/event-models/ht-event-handoff-success.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"ht-event-handoff-success.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-success.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,qBAAsB,SAAQ,kBAAO;IAGhD,YAAY,KAA0B,EAAE,WAAwB;QAC9D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF;AATD,sDASC"}
1
+ {"version":3,"file":"ht-event-handoff-success.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-success.ts"],"names":[],"mappings":";;;AAMA,yCAAoC;AAEpC,MAAa,qBAAsB,SAAQ,kBAAO;IAGhD,YAAY,KAA0B,EAAE,WAAwB;QAC9D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;QACpD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF;AAVD,sDAUC"}
package/lib/cjs/index.d.ts CHANGED
@@ -8,9 +8,11 @@ export default class BotonicPluginHubtypeAnalytics implements Plugin {
8
8
  baseUrl: string;
9
9
  getLaguange: (request: BotRequest) => string;
10
10
  getCountry: (request: BotRequest) => string;
11
- constructor(options: HubtypeAnalyticsOptions);
11
+ constructor(options?: HubtypeAnalyticsOptions);
12
12
  post(): void;
13
13
  getUrl(request: BotRequest): string;
14
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  getRequestData(request: BotRequest): RequestData;
15
15
  trackEvent(request: BotRequest, htEventProps: HtEventProps): Promise<import("axios").AxiosResponse<any, any>>;
16
16
  }
17
+ export * from './types';
18
+ export * from './utils';
package/lib/cjs/index.js CHANGED
@@ -12,8 +12,8 @@ function getDefaultCountry(request) {
12
12
  class BotonicPluginHubtypeAnalytics {
13
13
  constructor(options) {
14
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  this.baseUrl = process.env.HUBTYPE_API_URL || 'https://api.hubtype.com';
15
- this.getLaguange = options.getLaguange || getDefaultLanguage;
16
- this.getCountry = options.getCountry || getDefaultCountry;
15
+ this.getLaguange = (options === null || options === void 0 ? void 0 : options.getLaguange) || getDefaultLanguage;
16
+ this.getCountry = (options === null || options === void 0 ? void 0 : options.getCountry) || getDefaultCountry;
17
17
  }
18
18
  post() {
19
19
  return;
@@ -39,4 +39,6 @@ class BotonicPluginHubtypeAnalytics {
39
39
  }
40
40
  }
41
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  exports.default = BotonicPluginHubtypeAnalytics;
42
+ tslib_1.__exportStar(require("./types"), exports);
43
+ tslib_1.__exportStar(require("./utils"), exports);
42
44
  //# sourceMappingURL=index.js.map
package/lib/cjs/index.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"index.js","sourceRoot":"","sources":["../../src/index.ts"],"names":[],"mappings":";;;AACA,0DAAyB;AAGzB,mCAAuC;AAOvC,SAAS,kBAAkB,CAAC,OAAmB;IAC7C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,QAAQ,CAAA;AACjD,CAAC;AAED,SAAS,iBAAiB,CAAC,OAAmB;IAC5C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,OAAO,CAAA;AAChD,CAAC;AAED,MAAqB,6BAA6B;IAIhD,YAAY,OAAgC;QAC1C,IAAI,CAAC,OAAO,GAAG,OAAO,CAAC,GAAG,CAAC,eAAe,IAAI,yBAAyB,CAAA;QACvE,IAAI,CAAC,WAAW,GAAG,OAAO,CAAC,WAAW,IAAI,kBAAkB,CAAA;QAC5D,IAAI,CAAC,UAAU,GAAG,OAAO,CAAC,UAAU,IAAI,iBAAiB,CAAA;IAC3D,CAAC;IAED,IAAI;QACF,OAAM;IACR,CAAC;IAED,MAAM,CAAC,OAAmB;QACxB,OAAO,GAAG,IAAI,CAAC,OAAO,oCAAoC,OAAO,CAAC,OAAO,CAAC,GAAG,CAAC,EAAE,aAAa,CAAA;IAC/F,CAAC;IAED,cAAc,CAAC,OAAmB;QAChC,OAAO;YACL,QAAQ,EAAE,IAAI,CAAC,WAAW,CAAC,OAAO,CAAC;YACnC,OAAO,EAAE,IAAI,CAAC,UAAU,CAAC,OAAO,CAAC;YACjC,QAAQ,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,QAAQ;YACvC,MAAM,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,EAAE;SAChC,CAAA;IACH,CAAC;IAED,KAAK,CAAC,UAAU,CAAC,OAAmB,EAAE,YAA0B;QAC9D,MAAM,GAAG,GAAG,IAAI,CAAC,MAAM,CAAC,OAAO,CAAC,CAAA;QAChC,MAAM,WAAW,GAAG,IAAI,CAAC,cAAc,CAAC,OAAO,CAAC,CAAA;QAChD,MAAM,KAAK,GAAG,IAAA,qBAAa,EAAC,WAAW,EAAE,YAAY,CAAC,CAAA;QACtD,MAAM,OAAO,GAAG,EAAE,aAAa,EAAE,UAAU,OAAO,CAAC,OAAO,CAAC,aAAa,EAAE,EAAE,CAAA;QAC5E,MAAM,MAAM,GAAG,EAAE,OAAO,EAAE,CAAA;QAC1B,OAAO,eAAK,CAAC,IAAI,CAAC,GAAG,EAAE,KAAK,EAAE,MAAM,CAAC,CAAA;IACvC,CAAC;CACF;AAnCD,gDAmCC"}
1
+ {"version":3,"file":"index.js","sourceRoot":"","sources":["../../src/index.ts"],"names":[],"mappings":";;;AACA,0DAAyB;AAGzB,mCAAuC;AAOvC,SAAS,kBAAkB,CAAC,OAAmB;IAC7C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,QAAQ,CAAA;AACjD,CAAC;AAED,SAAS,iBAAiB,CAAC,OAAmB;IAC5C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,OAAO,CAAA;AAChD,CAAC;AAED,MAAqB,6BAA6B;IAIhD,YAAY,OAAiC;QAC3C,IAAI,CAAC,OAAO,GAAG,OAAO,CAAC,GAAG,CAAC,eAAe,IAAI,yBAAyB,CAAA;QACvE,IAAI,CAAC,WAAW,GAAG,CAAA,OAAO,aAAP,OAAO,uBAAP,OAAO,CAAE,WAAW,KAAI,kBAAkB,CAAA;QAC7D,IAAI,CAAC,UAAU,GAAG,CAAA,OAAO,aAAP,OAAO,uBAAP,OAAO,CAAE,UAAU,KAAI,iBAAiB,CAAA;IAC5D,CAAC;IAED,IAAI;QACF,OAAM;IACR,CAAC;IAED,MAAM,CAAC,OAAmB;QACxB,OAAO,GAAG,IAAI,CAAC,OAAO,oCAAoC,OAAO,CAAC,OAAO,CAAC,GAAG,CAAC,EAAE,aAAa,CAAA;IAC/F,CAAC;IAED,cAAc,CAAC,OAAmB;QAChC,OAAO;YACL,QAAQ,EAAE,IAAI,CAAC,WAAW,CAAC,OAAO,CAAC;YACnC,OAAO,EAAE,IAAI,CAAC,UAAU,CAAC,OAAO,CAAC;YACjC,QAAQ,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,QAAQ;YACvC,MAAM,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,EAAE;SAChC,CAAA;IACH,CAAC;IAED,KAAK,CAAC,UAAU,CAAC,OAAmB,EAAE,YAA0B;QAC9D,MAAM,GAAG,GAAG,IAAI,CAAC,MAAM,CAAC,OAAO,CAAC,CAAA;QAChC,MAAM,WAAW,GAAG,IAAI,CAAC,cAAc,CAAC,OAAO,CAAC,CAAA;QAChD,MAAM,KAAK,GAAG,IAAA,qBAAa,EAAC,WAAW,EAAE,YAAY,CAAC,CAAA;QACtD,MAAM,OAAO,GAAG,EAAE,aAAa,EAAE,UAAU,OAAO,CAAC,OAAO,CAAC,aAAa,EAAE,EAAE,CAAA;QAC5E,MAAM,MAAM,GAAG,EAAE,OAAO,EAAE,CAAA;QAC1B,OAAO,eAAK,CAAC,IAAI,CAAC,GAAG,EAAE,KAAK,EAAE,MAAM,CAAC,CAAA;IACvC,CAAC;CACF;AAnCD,gDAmCC;AAED,kDAAuB;AACvB,kDAAuB"}
package/lib/cjs/types.d.ts CHANGED
@@ -35,11 +35,16 @@ export interface EventAgentRating extends HtBaseEventProps {
35
35
  event_type: EventName.botAgentRating;
36
36
  event_data: EventDataRating;
37
37
  }
38
+ export interface EventDataRating {
39
+ case_id: string;
40
+ rating?: number;
41
+ commnent?: string;
42
+ }
38
43
  export interface EventChannelRating extends HtBaseEventProps {
39
44
  event_type: EventName.botChannelRating;
40
- event_data: EventDataRating;
45
+ event_data: EventDataChannelRating;
41
46
  }
42
- export interface EventDataRating {
47
+ export interface EventDataChannelRating {
43
48
  rating: number;
44
49
  }
45
50
  export interface EventFaqUseful extends HtBaseEventProps {
@@ -104,6 +109,7 @@ export interface EventHandoffFail extends HtBaseEventProps {
104
109
  }
105
110
  export interface EventDataHandoff {
106
111
  queue_open: boolean;
112
+ queue_id: string;
107
113
  available_agents: boolean;
108
114
  threshold_reached: boolean;
109
115
  }
package/lib/cjs/utils.js CHANGED
@@ -13,34 +13,28 @@ const ht_event_handoff_fail_1 = require("./event-models/ht-event-handoff-fail");
13
13
  const ht_event_handoff_success_1 = require("./event-models/ht-event-handoff-success");
14
14
  const types_1 = require("./types");
15
15
  function createHtEvent(requestData, htEventProps) {
16
- if (htEventProps.event_type === types_1.EventName.botAgentRating) {
17
- return new ht_event_agent_rating_1.HtEventAgentRating(htEventProps, requestData);
16
+ switch (htEventProps.event_type) {
17
+ case types_1.EventName.botAgentRating:
18
+ return new ht_event_agent_rating_1.HtEventAgentRating(htEventProps, requestData);
19
+ case types_1.EventName.botChannelRating:
20
+ return new ht_event_channel_rating_1.HtEventChannelRating(htEventProps, requestData);
21
+ case types_1.EventName.botFaqUseful:
22
+ return new ht_event_faq_useful_1.HtEventFaqUseful(htEventProps, requestData);
23
+ case types_1.EventName.botRating:
24
+ return new ht_event_bot_rating_1.HtEventBotRating(htEventProps, requestData);
25
+ case types_1.EventName.botFaq:
26
+ return new ht_event_bot_faq_1.HtEventBotFaq(htEventProps, requestData);
27
+ case types_1.EventName.botAiModel:
28
+ return new ht_event_bot_ai_model_1.HtEventBotAiModel(htEventProps, requestData);
29
+ case types_1.EventName.botKeywordsModel:
30
+ return new ht_event_bot_keyword_model_1.HtEventBotKeywordModel(htEventProps, requestData);
31
+ case types_1.EventName.handoffSuccess:
32
+ return new ht_event_handoff_success_1.HtEventHandoffSuccess(htEventProps, requestData);
33
+ case types_1.EventName.handoffFail:
34
+ return new ht_event_handoff_fail_1.HtEventHandoffFail(htEventProps, requestData);
35
+ default:
36
+ return new ht_event_1.HtEvent(htEventProps, requestData);
18
37
  }
19
- if (htEventProps.event_type === types_1.EventName.botChannelRating) {
20
- return new ht_event_channel_rating_1.HtEventChannelRating(htEventProps, requestData);
21
- }
22
- if (htEventProps.event_type === types_1.EventName.botFaqUseful) {
23
- return new ht_event_faq_useful_1.HtEventFaqUseful(htEventProps, requestData);
24
- }
25
- if (htEventProps.event_type === types_1.EventName.botRating) {
26
- return new ht_event_bot_rating_1.HtEventBotRating(htEventProps, requestData);
27
- }
28
- if (htEventProps.event_type === types_1.EventName.botFaq) {
29
- return new ht_event_bot_faq_1.HtEventBotFaq(htEventProps, requestData);
30
- }
31
- if (htEventProps.event_type === types_1.EventName.botAiModel) {
32
- return new ht_event_bot_ai_model_1.HtEventBotAiModel(htEventProps, requestData);
33
- }
34
- if (htEventProps.event_type === types_1.EventName.botKeywordsModel) {
35
- return new ht_event_bot_keyword_model_1.HtEventBotKeywordModel(htEventProps, requestData);
36
- }
37
- if (htEventProps.event_type === types_1.EventName.handoffSuccess) {
38
- return new ht_event_handoff_success_1.HtEventHandoffSuccess(htEventProps, requestData);
39
- }
40
- if (htEventProps.event_type === types_1.EventName.handoffFail) {
41
- return new ht_event_handoff_fail_1.HtEventHandoffFail(htEventProps, requestData);
42
- }
43
- return new ht_event_1.HtEvent(htEventProps, requestData);
44
38
  }
45
39
  exports.createHtEvent = createHtEvent;
46
40
  //# sourceMappingURL=utils.js.map
package/lib/cjs/utils.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":";;;AAAA,sDAAiD;AACjD,gFAAyE;AACzE,gFAAwE;AACxE,sEAA+D;AAC/D,0FAAkF;AAClF,4EAAqE;AACrE,oFAA6E;AAC7E,4EAAqE;AACrE,gFAAyE;AACzE,sFAA+E;AAC/E,mCAA8D;AAE9D,SAAgB,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,cAAc,EAAE;QACxD,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACzD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,gBAAgB,EAAE;QAC1D,OAAO,IAAI,8CAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAC3D;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,YAAY,EAAE;QACtD,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACvD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,SAAS,EAAE;QACnD,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACvD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,MAAM,EAAE;QAChD,OAAO,IAAI,gCAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACpD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,UAAU,EAAE;QACpD,OAAO,IAAI,yCAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACxD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,gBAAgB,EAAE;QAC1D,OAAO,IAAI,mDAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAC7D;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,cAAc,EAAE;QACxD,OAAO,IAAI,gDAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAC5D;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,iBAAS,CAAC,WAAW,EAAE;QACrD,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACzD;IAED,OAAO,IAAI,kBAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;AAC/C,CAAC;AAjCD,sCAiCC"}
1
+ {"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":";;;AAAA,sDAAiD;AACjD,gFAAyE;AACzE,gFAAwE;AACxE,sEAA+D;AAC/D,0FAAkF;AAClF,4EAAqE;AACrE,oFAA6E;AAC7E,4EAAqE;AACrE,gFAAyE;AACzE,sFAA+E;AAC/E,mCAA8D;AAE9D,SAAgB,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,UAAU,EAAE;QAC/B,KAAK,iBAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,iBAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,8CAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,iBAAS,CAAC,YAAY;YACzB,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,iBAAS,CAAC,SAAS;YACtB,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,iBAAS,CAAC,MAAM;YACnB,OAAO,IAAI,gCAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,iBAAS,CAAC,UAAU;YACvB,OAAO,IAAI,yCAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEzD,KAAK,iBAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,mDAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE9D,KAAK,iBAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,gDAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE7D,KAAK,iBAAS,CAAC,WAAW;YACxB,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D;YACE,OAAO,IAAI,kBAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC;AAnCD,sCAmCC"}
package/lib/esm/event-models/ht-event-agent-rating.js CHANGED
@@ -3,6 +3,8 @@ export class HtEventAgentRating extends HtEvent {
3
3
  constructor(event, requestData) {
4
4
  super(event, requestData);
5
5
  this.event_data.rating = event.event_data.rating;
6
+ this.event_data.commnent = event.event_data.commnent;
7
+ this.event_data.case_id = event.event_data.case_id;
6
8
  }
7
9
  }
8
10
  //# sourceMappingURL=ht-event-agent-rating.js.map
package/lib/esm/event-models/ht-event-agent-rating.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"ht-event-agent-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-agent-rating.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,kBAAmB,SAAQ,OAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;IAClD,CAAC;CACF"}
1
+ {"version":3,"file":"ht-event-agent-rating.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-agent-rating.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,kBAAmB,SAAQ,OAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,MAAM,GAAG,KAAK,CAAC,UAAU,CAAC,MAAM,CAAA;QAChD,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;QACpD,IAAI,CAAC,UAAU,CAAC,OAAO,GAAG,KAAK,CAAC,UAAU,CAAC,OAAO,CAAA;IACpD,CAAC;CACF"}
package/lib/esm/event-models/ht-event-handoff-fail.js CHANGED
@@ -3,6 +3,7 @@ export class HtEventHandoffFail extends HtEvent {
3
3
  constructor(event, requestData) {
4
4
  super(event, requestData);
5
5
  this.event_data.queue_open = event.event_data.queue_open;
6
+ this.event_data.queue_id = event.event_data.queue_id;
6
7
  this.event_data.available_agents = event.event_data.available_agents;
7
8
  this.event_data.threshold_reached = event.event_data.threshold_reached;
8
9
  }
package/lib/esm/event-models/ht-event-handoff-fail.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"ht-event-handoff-fail.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-fail.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,kBAAmB,SAAQ,OAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF"}
1
+ {"version":3,"file":"ht-event-handoff-fail.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-fail.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,kBAAmB,SAAQ,OAAO;IAG7C,YAAY,KAAuB,EAAE,WAAwB;QAC3D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;QACpD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF"}
package/lib/esm/event-models/ht-event-handoff-success.js CHANGED
@@ -3,6 +3,7 @@ export class HtEventHandoffSuccess extends HtEvent {
3
3
  constructor(event, requestData) {
4
4
  super(event, requestData);
5
5
  this.event_data.queue_open = event.event_data.queue_open;
6
+ this.event_data.queue_id = event.event_data.queue_id;
6
7
  this.event_data.available_agents = event.event_data.available_agents;
7
8
  this.event_data.threshold_reached = event.event_data.threshold_reached;
8
9
  }
package/lib/esm/event-models/ht-event-handoff-success.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"ht-event-handoff-success.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-success.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,qBAAsB,SAAQ,OAAO;IAGhD,YAAY,KAA0B,EAAE,WAAwB;QAC9D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF"}
1
+ {"version":3,"file":"ht-event-handoff-success.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff-success.ts"],"names":[],"mappings":"AAMA,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAEpC,MAAM,OAAO,qBAAsB,SAAQ,OAAO;IAGhD,YAAY,KAA0B,EAAE,WAAwB;QAC9D,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,UAAU,CAAC,UAAU,GAAG,KAAK,CAAC,UAAU,CAAC,UAAU,CAAA;QACxD,IAAI,CAAC,UAAU,CAAC,QAAQ,GAAG,KAAK,CAAC,UAAU,CAAC,QAAQ,CAAA;QACpD,IAAI,CAAC,UAAU,CAAC,gBAAgB,GAAG,KAAK,CAAC,UAAU,CAAC,gBAAgB,CAAA;QACpE,IAAI,CAAC,UAAU,CAAC,iBAAiB,GAAG,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAA;IACxE,CAAC;CACF"}
package/lib/esm/index.d.ts CHANGED
@@ -8,9 +8,11 @@ export default class BotonicPluginHubtypeAnalytics implements Plugin {
8
8
  baseUrl: string;
9
9
  getLaguange: (request: BotRequest) => string;
10
10
  getCountry: (request: BotRequest) => string;
11
- constructor(options: HubtypeAnalyticsOptions);
11
+ constructor(options?: HubtypeAnalyticsOptions);
12
12
  post(): void;
13
13
  getUrl(request: BotRequest): string;
14
14
  getRequestData(request: BotRequest): RequestData;
15
15
  trackEvent(request: BotRequest, htEventProps: HtEventProps): Promise<import("axios").AxiosResponse<any, any>>;
16
16
  }
17
+ export * from './types';
18
+ export * from './utils';
package/lib/esm/index.js CHANGED
@@ -9,8 +9,8 @@ function getDefaultCountry(request) {
9
9
  export default class BotonicPluginHubtypeAnalytics {
10
10
  constructor(options) {
11
11
  this.baseUrl = process.env.HUBTYPE_API_URL || 'https://api.hubtype.com';
12
- this.getLaguange = options.getLaguange || getDefaultLanguage;
13
- this.getCountry = options.getCountry || getDefaultCountry;
12
+ this.getLaguange = (options === null || options === void 0 ? void 0 : options.getLaguange) || getDefaultLanguage;
13
+ this.getCountry = (options === null || options === void 0 ? void 0 : options.getCountry) || getDefaultCountry;
14
14
  }
15
15
  post() {
16
16
  return;
@@ -35,4 +35,6 @@ export default class BotonicPluginHubtypeAnalytics {
35
35
  return axios.post(url, event, config);
36
36
  }
37
37
  }
38
+ export * from './types';
39
+ export * from './utils';
38
40
  //# sourceMappingURL=index.js.map
package/lib/esm/index.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"index.js","sourceRoot":"","sources":["../../src/index.ts"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAA;AAGzB,OAAO,EAAE,aAAa,EAAE,MAAM,SAAS,CAAA;AAOvC,SAAS,kBAAkB,CAAC,OAAmB;IAC7C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,QAAQ,CAAA;AACjD,CAAC;AAED,SAAS,iBAAiB,CAAC,OAAmB;IAC5C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,OAAO,CAAA;AAChD,CAAC;AAED,MAAM,CAAC,OAAO,OAAO,6BAA6B;IAIhD,YAAY,OAAgC;QAC1C,IAAI,CAAC,OAAO,GAAG,OAAO,CAAC,GAAG,CAAC,eAAe,IAAI,yBAAyB,CAAA;QACvE,IAAI,CAAC,WAAW,GAAG,OAAO,CAAC,WAAW,IAAI,kBAAkB,CAAA;QAC5D,IAAI,CAAC,UAAU,GAAG,OAAO,CAAC,UAAU,IAAI,iBAAiB,CAAA;IAC3D,CAAC;IAED,IAAI;QACF,OAAM;IACR,CAAC;IAED,MAAM,CAAC,OAAmB;QACxB,OAAO,GAAG,IAAI,CAAC,OAAO,oCAAoC,OAAO,CAAC,OAAO,CAAC,GAAG,CAAC,EAAE,aAAa,CAAA;IAC/F,CAAC;IAED,cAAc,CAAC,OAAmB;QAChC,OAAO;YACL,QAAQ,EAAE,IAAI,CAAC,WAAW,CAAC,OAAO,CAAC;YACnC,OAAO,EAAE,IAAI,CAAC,UAAU,CAAC,OAAO,CAAC;YACjC,QAAQ,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,QAAQ;YACvC,MAAM,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,EAAE;SAChC,CAAA;IACH,CAAC;IAED,KAAK,CAAC,UAAU,CAAC,OAAmB,EAAE,YAA0B;QAC9D,MAAM,GAAG,GAAG,IAAI,CAAC,MAAM,CAAC,OAAO,CAAC,CAAA;QAChC,MAAM,WAAW,GAAG,IAAI,CAAC,cAAc,CAAC,OAAO,CAAC,CAAA;QAChD,MAAM,KAAK,GAAG,aAAa,CAAC,WAAW,EAAE,YAAY,CAAC,CAAA;QACtD,MAAM,OAAO,GAAG,EAAE,aAAa,EAAE,UAAU,OAAO,CAAC,OAAO,CAAC,aAAa,EAAE,EAAE,CAAA;QAC5E,MAAM,MAAM,GAAG,EAAE,OAAO,EAAE,CAAA;QAC1B,OAAO,KAAK,CAAC,IAAI,CAAC,GAAG,EAAE,KAAK,EAAE,MAAM,CAAC,CAAA;IACvC,CAAC;CACF"}
1
+ {"version":3,"file":"index.js","sourceRoot":"","sources":["../../src/index.ts"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAA;AAGzB,OAAO,EAAE,aAAa,EAAE,MAAM,SAAS,CAAA;AAOvC,SAAS,kBAAkB,CAAC,OAAmB;IAC7C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,QAAQ,CAAA;AACjD,CAAC;AAED,SAAS,iBAAiB,CAAC,OAAmB;IAC5C,OAAO,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,OAAO,CAAA;AAChD,CAAC;AAED,MAAM,CAAC,OAAO,OAAO,6BAA6B;IAIhD,YAAY,OAAiC;QAC3C,IAAI,CAAC,OAAO,GAAG,OAAO,CAAC,GAAG,CAAC,eAAe,IAAI,yBAAyB,CAAA;QACvE,IAAI,CAAC,WAAW,GAAG,CAAA,OAAO,aAAP,OAAO,uBAAP,OAAO,CAAE,WAAW,KAAI,kBAAkB,CAAA;QAC7D,IAAI,CAAC,UAAU,GAAG,CAAA,OAAO,aAAP,OAAO,uBAAP,OAAO,CAAE,UAAU,KAAI,iBAAiB,CAAA;IAC5D,CAAC;IAED,IAAI;QACF,OAAM;IACR,CAAC;IAED,MAAM,CAAC,OAAmB;QACxB,OAAO,GAAG,IAAI,CAAC,OAAO,oCAAoC,OAAO,CAAC,OAAO,CAAC,GAAG,CAAC,EAAE,aAAa,CAAA;IAC/F,CAAC;IAED,cAAc,CAAC,OAAmB;QAChC,OAAO;YACL,QAAQ,EAAE,IAAI,CAAC,WAAW,CAAC,OAAO,CAAC;YACnC,OAAO,EAAE,IAAI,CAAC,UAAU,CAAC,OAAO,CAAC;YACjC,QAAQ,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,QAAQ;YACvC,MAAM,EAAE,OAAO,CAAC,OAAO,CAAC,IAAI,CAAC,EAAE;SAChC,CAAA;IACH,CAAC;IAED,KAAK,CAAC,UAAU,CAAC,OAAmB,EAAE,YAA0B;QAC9D,MAAM,GAAG,GAAG,IAAI,CAAC,MAAM,CAAC,OAAO,CAAC,CAAA;QAChC,MAAM,WAAW,GAAG,IAAI,CAAC,cAAc,CAAC,OAAO,CAAC,CAAA;QAChD,MAAM,KAAK,GAAG,aAAa,CAAC,WAAW,EAAE,YAAY,CAAC,CAAA;QACtD,MAAM,OAAO,GAAG,EAAE,aAAa,EAAE,UAAU,OAAO,CAAC,OAAO,CAAC,aAAa,EAAE,EAAE,CAAA;QAC5E,MAAM,MAAM,GAAG,EAAE,OAAO,EAAE,CAAA;QAC1B,OAAO,KAAK,CAAC,IAAI,CAAC,GAAG,EAAE,KAAK,EAAE,MAAM,CAAC,CAAA;IACvC,CAAC;CACF;AAED,cAAc,SAAS,CAAA;AACvB,cAAc,SAAS,CAAA"}
package/lib/esm/types.d.ts CHANGED
@@ -35,11 +35,16 @@ export interface EventAgentRating extends HtBaseEventProps {
35
35
  event_type: EventName.botAgentRating;
36
36
  event_data: EventDataRating;
37
37
  }
38
+ export interface EventDataRating {
39
+ case_id: string;
40
+ rating?: number;
41
+ commnent?: string;
42
+ }
38
43
  export interface EventChannelRating extends HtBaseEventProps {
39
44
  event_type: EventName.botChannelRating;
40
- event_data: EventDataRating;
45
+ event_data: EventDataChannelRating;
41
46
  }
42
- export interface EventDataRating {
47
+ export interface EventDataChannelRating {
43
48
  rating: number;
44
49
  }
45
50
  export interface EventFaqUseful extends HtBaseEventProps {
@@ -104,6 +109,7 @@ export interface EventHandoffFail extends HtBaseEventProps {
104
109
  }
105
110
  export interface EventDataHandoff {
106
111
  queue_open: boolean;
112
+ queue_id: string;
107
113
  available_agents: boolean;
108
114
  threshold_reached: boolean;
109
115
  }
package/lib/esm/utils.js CHANGED
@@ -10,33 +10,27 @@ import { HtEventHandoffFail } from './event-models/ht-event-handoff-fail';
10
10
  import { HtEventHandoffSuccess } from './event-models/ht-event-handoff-success';
11
11
  import { EventName } from './types';
12
12
  export function createHtEvent(requestData, htEventProps) {
13
- if (htEventProps.event_type === EventName.botAgentRating) {
14
- return new HtEventAgentRating(htEventProps, requestData);
13
+ switch (htEventProps.event_type) {
14
+ case EventName.botAgentRating:
15
+ return new HtEventAgentRating(htEventProps, requestData);
16
+ case EventName.botChannelRating:
17
+ return new HtEventChannelRating(htEventProps, requestData);
18
+ case EventName.botFaqUseful:
19
+ return new HtEventFaqUseful(htEventProps, requestData);
20
+ case EventName.botRating:
21
+ return new HtEventBotRating(htEventProps, requestData);
22
+ case EventName.botFaq:
23
+ return new HtEventBotFaq(htEventProps, requestData);
24
+ case EventName.botAiModel:
25
+ return new HtEventBotAiModel(htEventProps, requestData);
26
+ case EventName.botKeywordsModel:
27
+ return new HtEventBotKeywordModel(htEventProps, requestData);
28
+ case EventName.handoffSuccess:
29
+ return new HtEventHandoffSuccess(htEventProps, requestData);
30
+ case EventName.handoffFail:
31
+ return new HtEventHandoffFail(htEventProps, requestData);
32
+ default:
33
+ return new HtEvent(htEventProps, requestData);
15
34
  }
16
- if (htEventProps.event_type === EventName.botChannelRating) {
17
- return new HtEventChannelRating(htEventProps, requestData);
18
- }
19
- if (htEventProps.event_type === EventName.botFaqUseful) {
20
- return new HtEventFaqUseful(htEventProps, requestData);
21
- }
22
- if (htEventProps.event_type === EventName.botRating) {
23
- return new HtEventBotRating(htEventProps, requestData);
24
- }
25
- if (htEventProps.event_type === EventName.botFaq) {
26
- return new HtEventBotFaq(htEventProps, requestData);
27
- }
28
- if (htEventProps.event_type === EventName.botAiModel) {
29
- return new HtEventBotAiModel(htEventProps, requestData);
30
- }
31
- if (htEventProps.event_type === EventName.botKeywordsModel) {
32
- return new HtEventBotKeywordModel(htEventProps, requestData);
33
- }
34
- if (htEventProps.event_type === EventName.handoffSuccess) {
35
- return new HtEventHandoffSuccess(htEventProps, requestData);
36
- }
37
- if (htEventProps.event_type === EventName.handoffFail) {
38
- return new HtEventHandoffFail(htEventProps, requestData);
39
- }
40
- return new HtEvent(htEventProps, requestData);
41
35
  }
42
36
  //# sourceMappingURL=utils.js.map
package/lib/esm/utils.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,OAAO,EAAE,MAAM,yBAAyB,CAAA;AACjD,OAAO,EAAE,kBAAkB,EAAE,MAAM,sCAAsC,CAAA;AACzE,OAAO,EAAE,iBAAiB,EAAE,MAAM,sCAAsC,CAAA;AACxE,OAAO,EAAE,aAAa,EAAE,MAAM,iCAAiC,CAAA;AAC/D,OAAO,EAAE,sBAAsB,EAAE,MAAM,2CAA2C,CAAA;AAClF,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAA;AACrE,OAAO,EAAE,oBAAoB,EAAE,MAAM,wCAAwC,CAAA;AAC7E,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAA;AACrE,OAAO,EAAE,kBAAkB,EAAE,MAAM,sCAAsC,CAAA;AACzE,OAAO,EAAE,qBAAqB,EAAE,MAAM,yCAAyC,CAAA;AAC/E,OAAO,EAAE,SAAS,EAA6B,MAAM,SAAS,CAAA;AAE9D,MAAM,UAAU,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,cAAc,EAAE;QACxD,OAAO,IAAI,kBAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACzD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,gBAAgB,EAAE;QAC1D,OAAO,IAAI,oBAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAC3D;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,YAAY,EAAE;QACtD,OAAO,IAAI,gBAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACvD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,SAAS,EAAE;QACnD,OAAO,IAAI,gBAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACvD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,MAAM,EAAE;QAChD,OAAO,IAAI,aAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACpD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,UAAU,EAAE;QACpD,OAAO,IAAI,iBAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACxD;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,gBAAgB,EAAE;QAC1D,OAAO,IAAI,sBAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAC7D;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,cAAc,EAAE;QACxD,OAAO,IAAI,qBAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAC5D;IACD,IAAI,YAAY,CAAC,UAAU,KAAK,SAAS,CAAC,WAAW,EAAE;QACrD,OAAO,IAAI,kBAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KACzD;IAED,OAAO,IAAI,OAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;AAC/C,CAAC"}
1
+ {"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,OAAO,EAAE,MAAM,yBAAyB,CAAA;AACjD,OAAO,EAAE,kBAAkB,EAAE,MAAM,sCAAsC,CAAA;AACzE,OAAO,EAAE,iBAAiB,EAAE,MAAM,sCAAsC,CAAA;AACxE,OAAO,EAAE,aAAa,EAAE,MAAM,iCAAiC,CAAA;AAC/D,OAAO,EAAE,sBAAsB,EAAE,MAAM,2CAA2C,CAAA;AAClF,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAA;AACrE,OAAO,EAAE,oBAAoB,EAAE,MAAM,wCAAwC,CAAA;AAC7E,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAA;AACrE,OAAO,EAAE,kBAAkB,EAAE,MAAM,sCAAsC,CAAA;AACzE,OAAO,EAAE,qBAAqB,EAAE,MAAM,yCAAyC,CAAA;AAC/E,OAAO,EAAE,SAAS,EAA6B,MAAM,SAAS,CAAA;AAE9D,MAAM,UAAU,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,UAAU,EAAE;QAC/B,KAAK,SAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,kBAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,SAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,oBAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,SAAS,CAAC,YAAY;YACzB,OAAO,IAAI,gBAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,SAAS,CAAC,SAAS;YACtB,OAAO,IAAI,gBAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,SAAS,CAAC,MAAM;YACnB,OAAO,IAAI,aAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,SAAS,CAAC,UAAU;YACvB,OAAO,IAAI,iBAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEzD,KAAK,SAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,sBAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE9D,KAAK,SAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,qBAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE7D,KAAK,SAAS,CAAC,WAAW;YACxB,OAAO,IAAI,kBAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D;YACE,OAAO,IAAI,OAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC"}
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@botonic/plugin-hubtype-analytics",
3
- "version": "0.22.0-alpha.5",
3
+ "version": "0.22.0-alpha.7",
4
4
  "description": "Plugin for tracking in the Hubtype backend to see the results in the Hubtype Dashbord",
5
5
  "main": "./lib/cjs/index.js",
6
6
  "module": "./lib/esm/index.js",
package/src/event-models/ht-event-agent-rating.ts CHANGED
@@ -12,5 +12,7 @@ export class HtEventAgentRating extends HtEvent {
12
12
  constructor(event: EventAgentRating, requestData: RequestData) {
13
13
  super(event, requestData)
14
14
  this.event_data.rating = event.event_data.rating
15
+ this.event_data.commnent = event.event_data.commnent
16
+ this.event_data.case_id = event.event_data.case_id
15
17
  }
16
18
  }
package/src/event-models/ht-event-handoff-fail.ts CHANGED
@@ -12,6 +12,7 @@ export class HtEventHandoffFail extends HtEvent {
12
12
  constructor(event: EventHandoffFail, requestData: RequestData) {
13
13
  super(event, requestData)
14
14
  this.event_data.queue_open = event.event_data.queue_open
15
+ this.event_data.queue_id = event.event_data.queue_id
15
16
  this.event_data.available_agents = event.event_data.available_agents
16
17
  this.event_data.threshold_reached = event.event_data.threshold_reached
17
18
  }
package/src/event-models/ht-event-handoff-success.ts CHANGED
@@ -12,6 +12,7 @@ export class HtEventHandoffSuccess extends HtEvent {
12
12
  constructor(event: EventHandoffSuccess, requestData: RequestData) {
13
13
  super(event, requestData)
14
14
  this.event_data.queue_open = event.event_data.queue_open
15
+ this.event_data.queue_id = event.event_data.queue_id
15
16
  this.event_data.available_agents = event.event_data.available_agents
16
17
  this.event_data.threshold_reached = event.event_data.threshold_reached
17
18
  }
package/src/index.ts CHANGED
@@ -21,10 +21,10 @@ export default class BotonicPluginHubtypeAnalytics implements Plugin {
21
21
  baseUrl: string
22
22
  getLaguange: (request: BotRequest) => string
23
23
  getCountry: (request: BotRequest) => string
24
- constructor(options: HubtypeAnalyticsOptions) {
24
+ constructor(options?: HubtypeAnalyticsOptions) {
25
25
  this.baseUrl = process.env.HUBTYPE_API_URL || 'https://api.hubtype.com'
26
- this.getLaguange = options.getLaguange || getDefaultLanguage
27
- this.getCountry = options.getCountry || getDefaultCountry
26
+ this.getLaguange = options?.getLaguange || getDefaultLanguage
27
+ this.getCountry = options?.getCountry || getDefaultCountry
28
28
  }
29
29
 
30
30
  post(): void {
@@ -53,3 +53,6 @@ export default class BotonicPluginHubtypeAnalytics implements Plugin {
53
53
  return axios.post(url, event, config)
54
54
  }
55
55
  }
56
+
57
+ export * from './types'
58
+ export * from './utils'
package/src/types.ts CHANGED
@@ -39,12 +39,18 @@ export interface EventAgentRating extends HtBaseEventProps {
39
39
  event_type: EventName.botAgentRating
40
40
  event_data: EventDataRating
41
41
  }
42
+
43
+ export interface EventDataRating {
44
+ case_id: string
45
+ rating?: number
46
+ commnent?: string
47
+ }
42
48
  export interface EventChannelRating extends HtBaseEventProps {
43
49
  event_type: EventName.botChannelRating
44
- event_data: EventDataRating
50
+ event_data: EventDataChannelRating
45
51
  }
46
52
 
47
- export interface EventDataRating {
53
+ export interface EventDataChannelRating {
48
54
  rating: number
49
55
  }
50
56
 
@@ -123,6 +129,7 @@ export interface EventHandoffFail extends HtBaseEventProps {
123
129
 
124
130
  export interface EventDataHandoff {
125
131
  queue_open: boolean
132
+ queue_id: string
126
133
  available_agents: boolean
127
134
  threshold_reached: boolean
128
135
  }
package/src/utils.ts CHANGED
@@ -14,33 +14,35 @@ export function createHtEvent(
14
14
  requestData: RequestData,
15
15
  htEventProps: HtEventProps
16
16
  ): HtEvent {
17
- if (htEventProps.event_type === EventName.botAgentRating) {
18
- return new HtEventAgentRating(htEventProps, requestData)
19
- }
20
- if (htEventProps.event_type === EventName.botChannelRating) {
21
- return new HtEventChannelRating(htEventProps, requestData)
22
- }
23
- if (htEventProps.event_type === EventName.botFaqUseful) {
24
- return new HtEventFaqUseful(htEventProps, requestData)
25
- }
26
- if (htEventProps.event_type === EventName.botRating) {
27
- return new HtEventBotRating(htEventProps, requestData)
28
- }
29
- if (htEventProps.event_type === EventName.botFaq) {
30
- return new HtEventBotFaq(htEventProps, requestData)
31
- }
32
- if (htEventProps.event_type === EventName.botAiModel) {
33
- return new HtEventBotAiModel(htEventProps, requestData)
34
- }
35
- if (htEventProps.event_type === EventName.botKeywordsModel) {
36
- return new HtEventBotKeywordModel(htEventProps, requestData)
37
- }
38
- if (htEventProps.event_type === EventName.handoffSuccess) {
39
- return new HtEventHandoffSuccess(htEventProps, requestData)
40
- }
41
- if (htEventProps.event_type === EventName.handoffFail) {
42
- return new HtEventHandoffFail(htEventProps, requestData)
43
- }
17
+ switch (htEventProps.event_type) {
18
+ case EventName.botAgentRating:
19
+ return new HtEventAgentRating(htEventProps, requestData)
44
20
 
45
- return new HtEvent(htEventProps, requestData)
21
+ case EventName.botChannelRating:
22
+ return new HtEventChannelRating(htEventProps, requestData)
23
+
24
+ case EventName.botFaqUseful:
25
+ return new HtEventFaqUseful(htEventProps, requestData)
26
+
27
+ case EventName.botRating:
28
+ return new HtEventBotRating(htEventProps, requestData)
29
+
30
+ case EventName.botFaq:
31
+ return new HtEventBotFaq(htEventProps, requestData)
32
+
33
+ case EventName.botAiModel:
34
+ return new HtEventBotAiModel(htEventProps, requestData)
35
+
36
+ case EventName.botKeywordsModel:
37
+ return new HtEventBotKeywordModel(htEventProps, requestData)
38
+
39
+ case EventName.handoffSuccess:
40
+ return new HtEventHandoffSuccess(htEventProps, requestData)
41
+
42
+ case EventName.handoffFail:
43
+ return new HtEventHandoffFail(htEventProps, requestData)
44
+
45
+ default:
46
+ return new HtEvent(htEventProps, requestData)
47
+ }
46
48
  }