@botonic/plugin-flow-builder 0.22.2 → 0.22.4-alpha.0

package/src/functions/conditional-queue-status.ts

@@ -18,12 +18,27 @@ type ConditionalQueueStatusArgs = {
 }
 
 export async function conditionalQueueStatus({
-  request,
   queue_id,
-  queue_name,
 }: ConditionalQueueStatusArgs): Promise<string> {
+  const data = await getQueueAvailability(queue_id)
+  const isAvailable = data.available
+  return isAvailable ? 'open' : 'closed'
+}
+
+interface AvailabilityData {
+  available: boolean
+  waiting_cases: number
+  availability_threshold_waiting_cases: number
+  open: boolean
+  name: string
+  available_agents: number
+}
+
+export async function getQueueAvailability(
+  queueId: string
+): Promise<AvailabilityData> {
   const response = await axios.get(
-    `${_HUBTYPE_API_URL_}/v1/queues/${queue_id}/availability/`,
+    `${_HUBTYPE_API_URL_}/v1/queues/${queueId}/availability/`,
     // TODO: Make it configurable in the future
     {
       params: {
@@ -33,17 +48,5 @@ export async function conditionalQueueStatus({
       },
     }
   )
-  const isAvailable = response.data.available
-
-  const flowBuilderPlugin = getFlowBuilderPlugin(request.plugins)
-  if (flowBuilderPlugin.trackEvent) {
-    const eventName = `QUEUE_${isAvailable ? 'OPEN' : 'CLOSED'}`
-    const args = {
-      queue_id,
-      queue_name,
-    }
-    await flowBuilderPlugin.trackEvent(request, eventName, args)
-  }
-
-  return isAvailable ? 'open' : 'closed'
+  return response.data
 }

package/src/helpers.ts

@@ -1,10 +1,5 @@
 import { Plugin } from '@botonic/core'
 
-import {
-  HtHandoffNode,
-  HtNodeWithContent,
-  HtNodeWithContentType,
-} from './content-fields/hubtype-fields'
 import BotonicPluginFlowBuilder from './index'
 
 const FLOW_BUILDER_PLUGIN_NAME = 'BotonicPluginFlowBuilder'
@@ -22,7 +17,3 @@ export function getFlowBuilderPlugin(plugins: {
     )
   return flowBuilderPlugin
 }
-
-export function isHandoffNode(node: HtNodeWithContent): node is HtHandoffNode {
-  return node.type === HtNodeWithContentType.HANDOFF
-}

package/src/index.ts

@@ -1,15 +1,11 @@
-import {
-  Plugin,
-  PluginPostRequest,
-  PluginPreRequest,
-  Session,
-} from '@botonic/core'
+import { Plugin, PluginPreRequest, Session } from '@botonic/core'
 import { ActionRequest } from '@botonic/react'
 
 import { FlowBuilderApi } from './api'
 import {
   FlowCarousel,
   FlowContent,
+  FlowHandoff,
   FlowImage,
   FlowText,
   FlowVideo,
@@ -18,13 +14,11 @@ import {
 import {
   HtFlowBuilderData,
   HtFunctionNode,
-  HtHandoffNode,
   HtNodeComponent,
   HtNodeWithContent,
   HtNodeWithContentType,
 } from './content-fields/hubtype-fields'
 import { DEFAULT_FUNCTIONS } from './functions'
-import { isHandoffNode } from './helpers'
 import { BotonicPluginFlowBuilderOptions } from './types'
 import { resolveGetAccessToken } from './utils'
 
@@ -61,33 +55,45 @@ export default class BotonicPluginFlowBuilder implements Plugin {
     })
   }
 
-  async post(_request: PluginPostRequest): Promise<void> {}
+  getContentsByCode(
+    code: string,
+    locale: string,
+    prevContents?: FlowContent[]
+  ): Promise<FlowContent[]> {
+    const node = this.cmsApi.getNodeByCode(code) as HtNodeWithContent
+    return this.getContentsByNode(node, locale, prevContents)
+  }
 
-  async getContents(
-    nodeOrId: HtNodeWithContent | string,
+  async getContentsById(
+    id: string,
     locale: string,
     prevContents?: FlowContent[]
-  ): Promise<{ contents: FlowContent[]; handoffNode?: HtHandoffNode }> {
+  ): Promise<FlowContent[]> {
+    const node = this.cmsApi.getNodeById(id) as HtNodeWithContent
+    return this.getContentsByNode(node, locale, prevContents)
+  }
+
+  async getContentsByNode(
+    node: HtNodeWithContent,
+    locale: string,
+    prevContents?: FlowContent[]
+  ): Promise<FlowContent[]> {
     const contents = prevContents || []
-    let node = nodeOrId as HtNodeWithContent
-    if (typeof nodeOrId === 'string') {
-      node = this.cmsApi.getNodeById(nodeOrId) as HtNodeWithContent
-    }
 
-    const content = await this.getFlowContent(node, locale)
+    const content = this.getFlowContent(node, locale)
 
     if (node.type === HtNodeWithContentType.FUNCTION) {
       const targetId = await this.callFunction(node, locale)
-      return this.getContents(targetId, locale, contents)
+      return this.getContentsById(targetId, locale, contents)
     } else {
       if (content) contents.push(content)
       // TODO: prevent infinite recursive calls
 
       if (node.follow_up)
-        return this.getContents(node.follow_up.id, locale, contents)
+        return this.getContentsById(node.follow_up.id, locale, contents)
     }
 
-    return { contents, handoffNode: isHandoffNode(node) ? node : undefined }
+    return contents
   }
 
   private getFlowContent(
@@ -105,6 +111,8 @@ export default class BotonicPluginFlowBuilder implements Plugin {
         return FlowVideo.fromHubtypeCMS(hubtypeContent, locale)
       case HtNodeWithContentType.WHATSAPP_BUTTON_LIST:
         return FlowWhatsappButtonList.fromHubtypeCMS(hubtypeContent, locale)
+      case HtNodeWithContentType.HANDOFF:
+        return FlowHandoff.fromHubtypeCMS(hubtypeContent, locale, this.cmsApi)
       default:
         return undefined
     }

package/lib/cjs/action.js

@@ -1,52 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.FlowBuilderMultichannelAction = exports.FlowBuilderAction = void 0;
-const tslib_1 = require("tslib");
-const react_1 = require("@botonic/react");
-const react_2 = tslib_1.__importDefault(require("react"));
-const handoff_1 = require("./handoff");
-const helpers_1 = require("./helpers");
-let alternateFallbackMessage = false;
-class FlowBuilderAction extends react_2.default.Component {
-    static async botonicInit(request) {
-        var _a;
-        const flowBuilderPlugin = (0, helpers_1.getFlowBuilderPlugin)(request.plugins);
-        const locale = flowBuilderPlugin.getLocale(request.session);
-        const payload = request.input.payload;
-        let targetNode = payload;
-        if (!payload && request.session.is_first_interaction) {
-            targetNode = flowBuilderPlugin.cmsApi.getStartNode();
-        }
-        if (!payload && request.input.data) {
-            const intentNode = flowBuilderPlugin.cmsApi.getNodeByIntent(request.input, locale);
-            const keywordNode = flowBuilderPlugin.cmsApi.getNodeByKeyword(request.input.data, locale);
-            targetNode = (_a = intentNode !== null && intentNode !== void 0 ? intentNode : keywordNode) !== null && _a !== void 0 ? _a : targetNode;
-        }
-        if (!targetNode) {
-            targetNode = flowBuilderPlugin.cmsApi.getFallbackNode(alternateFallbackMessage);
-            alternateFallbackMessage = !alternateFallbackMessage;
-        }
-        const { contents, handoffNode } = await flowBuilderPlugin.getContents(targetNode, locale);
-        if (flowBuilderPlugin.trackEvent) {
-            // TODO: track all targets nodes?
-            await flowBuilderPlugin.trackEvent(request, contents[0].code);
-        }
-        if (handoffNode)
-            await (0, handoff_1.doHandoff)(request, locale, handoffNode);
-        return { contents, handoffNode };
-    }
-    render() {
-        const { contents } = this.props;
-        return contents.map(content => content.toBotonic(content.id));
-    }
-}
-exports.FlowBuilderAction = FlowBuilderAction;
-FlowBuilderAction.contextType = react_1.RequestContext;
-class FlowBuilderMultichannelAction extends FlowBuilderAction {
-    render() {
-        const { contents } = this.props;
-        return (react_2.default.createElement(react_1.Multichannel, { text: { buttonsAsText: false } }, contents.map(content => content.toBotonic(content.id))));
-    }
-}
-exports.FlowBuilderMultichannelAction = FlowBuilderMultichannelAction;
-//# sourceMappingURL=action.js.map

package/lib/cjs/action.js.map

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package/lib/cjs/handoff.d.ts

@@ -1,3 +0,0 @@
-import { ActionRequest } from '@botonic/react';
-import { HtHandoffNode } from './content-fields/hubtype-fields';
-export declare function doHandoff(request: ActionRequest, locale: string, handoffNode: HtHandoffNode): Promise<void>;

package/lib/cjs/handoff.js

@@ -1,53 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.doHandoff = void 0;
-const core_1 = require("@botonic/core");
-const helpers_1 = require("./helpers");
-async function doHandoff(request, locale, handoffNode) {
-    const flowBuilderPlugin = (0, helpers_1.getFlowBuilderPlugin)(request.plugins);
-    // @ts-ignore
-    const handOffBuilder = new core_1.HandOffBuilder(request.session);
-    const handoffQueues = handoffNode.content.queue;
-    const queueFound = handoffQueues.find(q => q.locale === locale);
-    if (queueFound)
-        handOffBuilder.withQueue(queueFound.id);
-    const onFinishPayload = await getOnFinishPayload(flowBuilderPlugin, handoffNode, locale);
-    if (onFinishPayload)
-        handOffBuilder.withOnFinishPayload(onFinishPayload);
-    if (handoffNode.content.has_auto_assign) {
-        handOffBuilder.withAutoAssignOnWaiting(true);
-    }
-    // TODO: Retrieve params from FlowBuilder
-    // const handoffParams = {
-    //   agentEmail: 'test@gmail.com',
-    //   note: 'This is a note that will be attached to the case as a reminder',
-    // }
-    // if (handoffParams.note) {
-    //   handOffBuilder.withNote(handoffParams.note)
-    // }
-    // if (handoffParams.agentEmail) {
-    //   handOffBuilder.withAgentEmail(handoffParams.agentEmail)
-    // }
-    await handOffBuilder.handOff();
-    if (flowBuilderPlugin.trackEvent) {
-        await flowBuilderPlugin.trackEvent(request, 'HANDOFF_SUCCESSFULL', {
-            queue_id: queueFound === null || queueFound === void 0 ? void 0 : queueFound.id,
-            queue_name: queueFound === null || queueFound === void 0 ? void 0 : queueFound.name,
-        });
-    }
-}
-exports.doHandoff = doHandoff;
-async function getOnFinishPayload(flowBuilderPlugin, handoffNode, locale) {
-    var _a, _b, _c;
-    if ((_a = handoffNode.target) === null || _a === void 0 ? void 0 : _a.id) {
-        const handoffTargetNode = flowBuilderPlugin.cmsApi.getNodeById((_b = handoffNode.target) === null || _b === void 0 ? void 0 : _b.id);
-        if (handoffTargetNode === null || handoffTargetNode === void 0 ? void 0 : handoffTargetNode.id)
-            return handoffTargetNode === null || handoffTargetNode === void 0 ? void 0 : handoffTargetNode.id;
-    }
-    const payloadId = (_c = handoffNode.content.payload.find(payload => payload.locale === locale)) === null || _c === void 0 ? void 0 : _c.id;
-    if (!payloadId)
-        return undefined;
-    const actionPayload = flowBuilderPlugin.cmsApi.getNodeById(payloadId);
-    return actionPayload.content.payload;
-}
-//# sourceMappingURL=handoff.js.map

package/lib/cjs/handoff.js.map

@@ -1 +0,0 @@
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package/lib/esm/action.js

@@ -1,46 +0,0 @@
-import { Multichannel, RequestContext } from '@botonic/react';
-import React from 'react';
-import { doHandoff } from './handoff';
-import { getFlowBuilderPlugin } from './helpers';
-let alternateFallbackMessage = false;
-export class FlowBuilderAction extends React.Component {
-    static async botonicInit(request) {
-        var _a;
-        const flowBuilderPlugin = getFlowBuilderPlugin(request.plugins);
-        const locale = flowBuilderPlugin.getLocale(request.session);
-        const payload = request.input.payload;
-        let targetNode = payload;
-        if (!payload && request.session.is_first_interaction) {
-            targetNode = flowBuilderPlugin.cmsApi.getStartNode();
-        }
-        if (!payload && request.input.data) {
-            const intentNode = flowBuilderPlugin.cmsApi.getNodeByIntent(request.input, locale);
-            const keywordNode = flowBuilderPlugin.cmsApi.getNodeByKeyword(request.input.data, locale);
-            targetNode = (_a = intentNode !== null && intentNode !== void 0 ? intentNode : keywordNode) !== null && _a !== void 0 ? _a : targetNode;
-        }
-        if (!targetNode) {
-            targetNode = flowBuilderPlugin.cmsApi.getFallbackNode(alternateFallbackMessage);
-            alternateFallbackMessage = !alternateFallbackMessage;
-        }
-        const { contents, handoffNode } = await flowBuilderPlugin.getContents(targetNode, locale);
-        if (flowBuilderPlugin.trackEvent) {
-            // TODO: track all targets nodes?
-            await flowBuilderPlugin.trackEvent(request, contents[0].code);
-        }
-        if (handoffNode)
-            await doHandoff(request, locale, handoffNode);
-        return { contents, handoffNode };
-    }
-    render() {
-        const { contents } = this.props;
-        return contents.map(content => content.toBotonic(content.id));
-    }
-}
-FlowBuilderAction.contextType = RequestContext;
-export class FlowBuilderMultichannelAction extends FlowBuilderAction {
-    render() {
-        const { contents } = this.props;
-        return (React.createElement(Multichannel, { text: { buttonsAsText: false } }, contents.map(content => content.toBotonic(content.id))));
-    }
-}
-//# sourceMappingURL=action.js.map

package/lib/esm/action.js.map

@@ -1 +0,0 @@
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package/lib/esm/handoff.d.ts

@@ -1,3 +0,0 @@
-import { ActionRequest } from '@botonic/react';
-import { HtHandoffNode } from './content-fields/hubtype-fields';
-export declare function doHandoff(request: ActionRequest, locale: string, handoffNode: HtHandoffNode): Promise<void>;

package/lib/esm/handoff.js

@@ -1,49 +0,0 @@
-import { HandOffBuilder } from '@botonic/core';
-import { getFlowBuilderPlugin } from './helpers';
-export async function doHandoff(request, locale, handoffNode) {
-    const flowBuilderPlugin = getFlowBuilderPlugin(request.plugins);
-    // @ts-ignore
-    const handOffBuilder = new HandOffBuilder(request.session);
-    const handoffQueues = handoffNode.content.queue;
-    const queueFound = handoffQueues.find(q => q.locale === locale);
-    if (queueFound)
-        handOffBuilder.withQueue(queueFound.id);
-    const onFinishPayload = await getOnFinishPayload(flowBuilderPlugin, handoffNode, locale);
-    if (onFinishPayload)
-        handOffBuilder.withOnFinishPayload(onFinishPayload);
-    if (handoffNode.content.has_auto_assign) {
-        handOffBuilder.withAutoAssignOnWaiting(true);
-    }
-    // TODO: Retrieve params from FlowBuilder
-    // const handoffParams = {
-    //   agentEmail: 'test@gmail.com',
-    //   note: 'This is a note that will be attached to the case as a reminder',
-    // }
-    // if (handoffParams.note) {
-    //   handOffBuilder.withNote(handoffParams.note)
-    // }
-    // if (handoffParams.agentEmail) {
-    //   handOffBuilder.withAgentEmail(handoffParams.agentEmail)
-    // }
-    await handOffBuilder.handOff();
-    if (flowBuilderPlugin.trackEvent) {
-        await flowBuilderPlugin.trackEvent(request, 'HANDOFF_SUCCESSFULL', {
-            queue_id: queueFound === null || queueFound === void 0 ? void 0 : queueFound.id,
-            queue_name: queueFound === null || queueFound === void 0 ? void 0 : queueFound.name,
-        });
-    }
-}
-async function getOnFinishPayload(flowBuilderPlugin, handoffNode, locale) {
-    var _a, _b, _c;
-    if ((_a = handoffNode.target) === null || _a === void 0 ? void 0 : _a.id) {
-        const handoffTargetNode = flowBuilderPlugin.cmsApi.getNodeById((_b = handoffNode.target) === null || _b === void 0 ? void 0 : _b.id);
-        if (handoffTargetNode === null || handoffTargetNode === void 0 ? void 0 : handoffTargetNode.id)
-            return handoffTargetNode === null || handoffTargetNode === void 0 ? void 0 : handoffTargetNode.id;
-    }
-    const payloadId = (_c = handoffNode.content.payload.find(payload => payload.locale === locale)) === null || _c === void 0 ? void 0 : _c.id;
-    if (!payloadId)
-        return undefined;
-    const actionPayload = flowBuilderPlugin.cmsApi.getNodeById(payloadId);
-    return actionPayload.content.payload;
-}
-//# sourceMappingURL=handoff.js.map

package/lib/esm/handoff.js.map

@@ -1 +0,0 @@
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package/src/action.tsx

@@ -1,77 +0,0 @@
-import { ActionRequest, Multichannel, RequestContext } from '@botonic/react'
-import React from 'react'
-
-import { FlowContent } from './content-fields'
-import { HtNodeWithContent } from './content-fields/hubtype-fields'
-import { doHandoff } from './handoff'
-import { getFlowBuilderPlugin } from './helpers'
-
-type FlowBuilderActionProps = {
-  contents: FlowContent[]
-  isHandoff?: boolean
-}
-
-let alternateFallbackMessage = false
-export class FlowBuilderAction extends React.Component<FlowBuilderActionProps> {
-  static contextType = RequestContext
-
-  static async botonicInit(request: ActionRequest): Promise<any> {
-    const flowBuilderPlugin = getFlowBuilderPlugin(request.plugins)
-    const locale = flowBuilderPlugin.getLocale(request.session)
-    const payload = request.input.payload
-    let targetNode: HtNodeWithContent | string | undefined = payload
-
-    if (!payload && request.session.is_first_interaction) {
-      targetNode = flowBuilderPlugin.cmsApi.getStartNode()
-    }
-
-    if (!payload && request.input.data) {
-      const intentNode = flowBuilderPlugin.cmsApi.getNodeByIntent(
-        request.input,
-        locale
-      )
-      const keywordNode = flowBuilderPlugin.cmsApi.getNodeByKeyword(
-        request.input.data,
-        locale
-      )
-      targetNode = intentNode ?? keywordNode ?? targetNode
-    }
-
-    if (!targetNode) {
-      targetNode = flowBuilderPlugin.cmsApi.getFallbackNode(
-        alternateFallbackMessage
-      )
-      alternateFallbackMessage = !alternateFallbackMessage
-    }
-
-    const { contents, handoffNode } = await flowBuilderPlugin.getContents(
-      targetNode,
-      locale
-    )
-
-    if (flowBuilderPlugin.trackEvent) {
-      // TODO: track all targets nodes?
-      await flowBuilderPlugin.trackEvent(request, contents[0].code)
-    }
-
-    if (handoffNode) await doHandoff(request, locale, handoffNode)
-
-    return { contents, handoffNode }
-  }
-
-  render(): JSX.Element | JSX.Element[] {
-    const { contents } = this.props
-    return contents.map(content => content.toBotonic(content.id))
-  }
-}
-
-export class FlowBuilderMultichannelAction extends FlowBuilderAction {
-  render(): JSX.Element | JSX.Element[] {
-    const { contents } = this.props
-    return (
-      <Multichannel text={{ buttonsAsText: false }}>
-        {contents.map(content => content.toBotonic(content.id))}
-      </Multichannel>
-    )
-  }
-}

package/src/handoff.ts

@@ -1,76 +0,0 @@
-import { HandOffBuilder } from '@botonic/core'
-import { ActionRequest } from '@botonic/react'
-
-import { HtHandoffNode, HtPayloadNode } from './content-fields/hubtype-fields'
-import { getFlowBuilderPlugin } from './helpers'
-import BotonicPluginFlowBuilder from './index'
-
-export async function doHandoff(
-  request: ActionRequest,
-  locale: string,
-  handoffNode: HtHandoffNode
-): Promise<void> {
-  const flowBuilderPlugin = getFlowBuilderPlugin(request.plugins)
-  // @ts-ignore
-  const handOffBuilder = new HandOffBuilder(request.session)
-  const handoffQueues = handoffNode.content.queue
-  const queueFound = handoffQueues.find(q => q.locale === locale)
-  if (queueFound) handOffBuilder.withQueue(queueFound.id)
-
-  const onFinishPayload = await getOnFinishPayload(
-    flowBuilderPlugin,
-    handoffNode,
-    locale
-  )
-  if (onFinishPayload) handOffBuilder.withOnFinishPayload(onFinishPayload)
-  if (handoffNode.content.has_auto_assign) {
-    handOffBuilder.withAutoAssignOnWaiting(true)
-  }
-
-  // TODO: Retrieve params from FlowBuilder
-  // const handoffParams = {
-  //   agentEmail: 'test@gmail.com',
-  //   note: 'This is a note that will be attached to the case as a reminder',
-  // }
-
-  // if (handoffParams.note) {
-  //   handOffBuilder.withNote(handoffParams.note)
-  // }
-
-  // if (handoffParams.agentEmail) {
-  //   handOffBuilder.withAgentEmail(handoffParams.agentEmail)
-  // }
-
-  await handOffBuilder.handOff()
-
-  if (flowBuilderPlugin.trackEvent) {
-    await flowBuilderPlugin.trackEvent(request, 'HANDOFF_SUCCESSFULL', {
-      queue_id: queueFound?.id,
-      queue_name: queueFound?.name,
-    })
-  }
-}
-
-async function getOnFinishPayload(
-  flowBuilderPlugin: BotonicPluginFlowBuilder,
-  handoffNode: HtHandoffNode,
-  locale: string
-): Promise<string | undefined> {
-  if (handoffNode.target?.id) {
-    const handoffTargetNode =
-      flowBuilderPlugin.cmsApi.getNodeById<HtHandoffNode>(
-        handoffNode.target?.id
-      )
-    if (handoffTargetNode?.id) return handoffTargetNode?.id
-  }
-
-  const payloadId = handoffNode.content.payload.find(
-    payload => payload.locale === locale
-  )?.id
-
-  if (!payloadId) return undefined
-
-  const actionPayload = flowBuilderPlugin.cmsApi.getNodeById(payloadId)
-
-  return (actionPayload as HtPayloadNode).content.payload
-}