@botonic/core 0.40.0 → 0.41.0-alpha.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -19,9 +19,18 @@ export type HandoffExtraData = {
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  url?: string;
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  location?: string;
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  };
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- interface BotEventData {
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- language: string;
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- country: string;
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+ export interface BotEventData {
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+ flowId: string;
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+ flowName: string;
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+ flowNodeId: string;
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+ flowNodeContentId: string;
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+ }
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+ export interface FormattedBotEventData {
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+ format_version: number;
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+ flow_id: string;
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+ flow_name: string;
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+ flow_node_id: string;
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+ flow_node_content_id: string;
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  }
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  export declare enum HelpdeskEvent {
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  StatusChanged = "status_changed",
@@ -44,7 +53,7 @@ export declare class HandOffBuilder {
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  _autoIdleMessage: string;
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  _shadowing: boolean;
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  _extraData: HandoffExtraData;
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- _bot_event: BotEventData;
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+ _bot_event: FormattedBotEventData;
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  _subscribeHelpdeskEvents: HelpdeskEvent[];
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  constructor(session: Session);
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  withQueue(queueNameOrId: string): this;
@@ -79,7 +88,7 @@ export interface HubtypeHandoffParams {
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  shadowing?: boolean;
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  on_finish?: string;
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  case_extra_data?: HandoffExtraData;
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- bot_event?: BotEventData;
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+ bot_event?: FormattedBotEventData;
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  subscribe_helpdesk_events?: HelpdeskEvent[];
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  }
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  export declare function storeCaseRating(session: Session, rating: number, context?: any): Promise<{
@@ -99,4 +108,3 @@ export declare function getAgentVacationRanges(session: Session, { agentId, agen
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  }>;
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  export declare function cancelHandoff(session: Session, typification?: string | null): void;
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  export declare function deleteUser(session: Session): void;
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- export {};
@@ -89,7 +89,13 @@ class HandOffBuilder {
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  return this;
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  }
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  withBotEvent(botEvent) {
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- this._bot_event = botEvent;
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+ this._bot_event = {
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+ format_version: models_1.EVENT_FORMAT_VERSION,
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+ flow_id: botEvent.flowId,
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+ flow_name: botEvent.flowName,
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+ flow_node_id: botEvent.flowNodeId,
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+ flow_node_content_id: botEvent.flowNodeContentId,
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+ };
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  return this;
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  }
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  withSubscribeHelpdeskEvents(events) {
@@ -1 +1 @@
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- 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1
+ 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@@ -36,9 +36,15 @@ export interface ExitMessage extends BaseMessage {
36
36
  }
37
37
  export type OutputMessage = TextMessage | TextWithButtonsMessage | CarouselMessage | ExitMessage;
38
38
  export type AgenticOutputMessage = Exclude<OutputMessage, ExitMessage>;
39
+ export interface ToolExecution {
40
+ toolName: string;
41
+ toolArguments: Record<string, any>;
42
+ knowledgebaseSourcesIds?: string[];
43
+ knowledgebaseChunksIds?: string[];
44
+ }
39
45
  export interface RunResult {
40
46
  messages: AgenticOutputMessage[];
41
- toolsExecuted: string[];
47
+ toolsExecuted: ToolExecution[];
42
48
  memoryLength: number;
43
49
  exit: boolean;
44
50
  error: boolean;
@@ -1,3 +1,5 @@
1
+ import { ToolExecution } from './ai-agents';
2
+ export declare const EVENT_FORMAT_VERSION = 4;
1
3
  export declare enum EventAction {
2
4
  AiAgent = "ai_agent",
3
5
  FeedbackCase = "feedback_case",
@@ -54,6 +56,10 @@ export interface EventFlow extends HtBaseEventProps {
54
56
  export interface EventHandoff extends HtBaseEventProps {
55
57
  action: EventAction.HandoffSuccess | EventAction.HandoffFail;
56
58
  flowThreadId?: string;
59
+ flowId: string;
60
+ flowName: string;
61
+ flowNodeId: string;
62
+ flowNodeContentId: string;
57
63
  queueId: string;
58
64
  queueName: string;
59
65
  caseId?: string;
@@ -64,6 +70,10 @@ export interface EventHandoff extends HtBaseEventProps {
64
70
  export interface EventHandoffOption extends HtBaseEventProps {
65
71
  action: EventAction.HandoffOption;
66
72
  flowThreadId?: string;
73
+ flowId: string;
74
+ flowName: string;
75
+ flowNodeId: string;
76
+ flowNodeContentId: string;
67
77
  queueId?: string;
68
78
  queueName?: string;
69
79
  }
@@ -71,7 +81,9 @@ export interface EventKeyword extends HtBaseEventProps {
71
81
  action: EventAction.Keyword;
72
82
  flowThreadId: string;
73
83
  flowId: string;
84
+ flowName: string;
74
85
  flowNodeId: string;
86
+ flowNodeContentId: string;
75
87
  nluKeywordName: string;
76
88
  nluKeywordIsRegex?: boolean;
77
89
  nluKeywordMessageId: string;
@@ -81,7 +93,9 @@ export interface EventIntentSmart extends HtBaseEventProps {
81
93
  action: EventAction.IntentSmart;
82
94
  flowThreadId: string;
83
95
  flowId: string;
96
+ flowName: string;
84
97
  flowNodeId: string;
98
+ flowNodeContentId: string;
85
99
  nluIntentSmartTitle: string;
86
100
  nluIntentSmartNumUsed: number;
87
101
  nluIntentSmartMessageId: string;
@@ -91,7 +105,9 @@ export interface EventKnowledgeBase extends HtBaseEventProps {
91
105
  action: EventAction.Knowledgebase;
92
106
  flowThreadId: string;
93
107
  flowId: string;
108
+ flowName: string;
94
109
  flowNodeId: string;
110
+ flowNodeContentId: string;
95
111
  knowledgebaseInferenceId: string;
96
112
  knowledgebaseFailReason?: KnowledgebaseFailReason;
97
113
  knowledgebaseSourcesIds: string[];
@@ -107,7 +123,7 @@ export interface EventAiAgent extends HtBaseEventProps {
107
123
  flowNodeId: string;
108
124
  flowNodeContentId: string;
109
125
  flowNodeIsMeaningful: boolean;
110
- toolsExecuted: string[];
126
+ toolsExecuted: ToolExecution[];
111
127
  inputMessageId: string;
112
128
  memoryLength: number;
113
129
  inputGuardrailsTriggered: string[];
@@ -121,6 +137,10 @@ export declare enum KnowledgebaseFailReason {
121
137
  }
122
138
  export interface EventFallback extends HtBaseEventProps {
123
139
  action: EventAction.Fallback;
140
+ flowId: string;
141
+ flowName: string;
142
+ flowNodeId: string;
143
+ flowNodeContentId: string;
124
144
  userInput: string;
125
145
  fallbackOut: number;
126
146
  fallbackMessageId: string;
@@ -1,6 +1,7 @@
1
1
  "use strict";
2
2
  Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.WebviewEndFailType = exports.KnowledgebaseFailReason = exports.EventAction = void 0;
3
+ exports.WebviewEndFailType = exports.KnowledgebaseFailReason = exports.EventAction = exports.EVENT_FORMAT_VERSION = void 0;
4
+ exports.EVENT_FORMAT_VERSION = 4;
4
5
  var EventAction;
5
6
  (function (EventAction) {
6
7
  EventAction["AiAgent"] = "ai_agent";
@@ -1 +1 @@
1
- {"version":3,"file":"hubtype-analytics.js","sourceRoot":"","sources":["../../../src/models/hubtype-analytics.ts"],"names":[],"mappings":";;;AAAA,IAAY,WAkBX;AAlBD,WAAY,WAAW;IACrB,mCAAoB,CAAA;IACpB,6CAA8B,CAAA;IAC9B,mDAAoC,CAAA;IACpC,6DAA8C,CAAA;IAC9C,+DAAgD,CAAA;IAChD,mDAAoC,CAAA;IACpC,qCAAsB,CAAA;IACtB,+CAAgC,CAAA;IAChC,iDAAkC,CAAA;IAClC,2CAA4B,CAAA;IAC5B,sCAAuB,CAAA;IACvB,+CAAgC,CAAA;IAChC,8CAA+B,CAAA;IAC/B,oCAAqB,CAAA;IACrB,2CAA4B,CAAA;IAC5B,yCAA0B,CAAA;IAC1B,gCAAiB,CAAA;AACnB,CAAC,EAlBW,WAAW,GAAX,mBAAW,KAAX,mBAAW,QAkBtB;AAkHD,IAAY,uBAGX;AAHD,WAAY,uBAAuB;IACjC,uDAA4B,CAAA;IAC5B,0DAA+B,CAAA;AACjC,CAAC,EAHW,uBAAuB,GAAvB,+BAAuB,KAAvB,+BAAuB,QAGlC;AA6BD,IAAY,kBAIX;AAJD,WAAY,kBAAkB;IAC5B,yDAAmC,CAAA;IACnC,4CAAsB,CAAA;IACtB,0DAAoC,CAAA;AACtC,CAAC,EAJW,kBAAkB,GAAlB,0BAAkB,KAAlB,0BAAkB,QAI7B"}
1
+ {"version":3,"file":"hubtype-analytics.js","sourceRoot":"","sources":["../../../src/models/hubtype-analytics.ts"],"names":[],"mappings":";;;AAEa,QAAA,oBAAoB,GAAG,CAAC,CAAA;AAErC,IAAY,WAkBX;AAlBD,WAAY,WAAW;IACrB,mCAAoB,CAAA;IACpB,6CAA8B,CAAA;IAC9B,mDAAoC,CAAA;IACpC,6DAA8C,CAAA;IAC9C,+DAAgD,CAAA;IAChD,mDAAoC,CAAA;IACpC,qCAAsB,CAAA;IACtB,+CAAgC,CAAA;IAChC,iDAAkC,CAAA;IAClC,2CAA4B,CAAA;IAC5B,sCAAuB,CAAA;IACvB,+CAAgC,CAAA;IAChC,8CAA+B,CAAA;IAC/B,oCAAqB,CAAA;IACrB,2CAA4B,CAAA;IAC5B,yCAA0B,CAAA;IAC1B,gCAAiB,CAAA;AACnB,CAAC,EAlBW,WAAW,GAAX,mBAAW,KAAX,mBAAW,QAkBtB;AAgID,IAAY,uBAGX;AAHD,WAAY,uBAAuB;IACjC,uDAA4B,CAAA;IAC5B,0DAA+B,CAAA;AACjC,CAAC,EAHW,uBAAuB,GAAvB,+BAAuB,KAAvB,+BAAuB,QAGlC;AAiCD,IAAY,kBAIX;AAJD,WAAY,kBAAkB;IAC5B,yDAAmC,CAAA;IACnC,4CAAsB,CAAA;IACtB,0DAAoC,CAAA;AACtC,CAAC,EAJW,kBAAkB,GAAlB,0BAAkB,KAAlB,0BAAkB,QAI7B"}
@@ -53,7 +53,8 @@ export declare enum INPUT {
53
53
  WHATSAPP_ORDER = "whatsapp_order",
54
54
  EVENT_AGENT_MESSAGE_CREATED = "case_event_agent_message_created",
55
55
  EVENT_QUEUE_POSITION_CHANGED = "case_event_queue_position_changed",
56
- EVENT_CASE_STATUS_CHANGED = "case_event_status_changed"
56
+ EVENT_CASE_STATUS_CHANGED = "case_event_status_changed",
57
+ SYSTEM_DEBUG_TRACE = "system_debug_trace"
57
58
  }
58
59
  interface PluginConstructor<T> {
59
60
  new (arg: T): Plugin;
@@ -59,6 +59,7 @@ var INPUT;
59
59
  INPUT["EVENT_AGENT_MESSAGE_CREATED"] = "case_event_agent_message_created";
60
60
  INPUT["EVENT_QUEUE_POSITION_CHANGED"] = "case_event_queue_position_changed";
61
61
  INPUT["EVENT_CASE_STATUS_CHANGED"] = "case_event_status_changed";
62
+ INPUT["SYSTEM_DEBUG_TRACE"] = "system_debug_trace";
62
63
  })(INPUT = exports.INPUT || (exports.INPUT = {}));
63
64
  var NluType;
64
65
  (function (NluType) {
@@ -1 +1 @@
1
- {"version":3,"file":"legacy-types.js","sourceRoot":"","sources":["../../../src/models/legacy-types.ts"],"names":[],"mappings":";AAAA,wIAAwI;;;AAExI,IAAY,WAKX;AALD,WAAY,WAAW;IACrB,yCAA0B,CAAA;IAC1B,6CAA8B,CAAA;IAC9B,mCAAoB,CAAA;IACpB,2CAA4B,CAAA;AAC9B,CAAC,EALW,WAAW,GAAX,mBAAW,KAAX,mBAAW,QAKtB;AAQD,IAAY,eAKX;AALD,WAAY,eAAe;IACzB,mCAAgB,CAAA;IAChB,qCAAkB,CAAA;IAClB,mDAAgC,CAAA;IAChC,2CAAwB,CAAA;AAC1B,CAAC,EALW,eAAe,GAAf,uBAAe,KAAf,uBAAe,QAK1B;AAQD,IAAY,QAaX;AAbD,WAAY,QAAQ;IAClB,2BAAe,CAAA;IACf,uBAAW,CAAA;IACX,iCAAqB,CAAA;IACrB,+BAAmB,CAAA;IACnB,mCAAuB,CAAA;IACvB,iCAAqB,CAAA;IACrB,6BAAiB,CAAA;IACjB,iCAAqB,CAAA;IACrB,+BAAmB,CAAA;IACnB,+BAAmB,CAAA;IACnB,6BAAiB,CAAA;IACjB,iCAAqB,CAAA;AACvB,CAAC,EAbW,QAAQ,GAAR,gBAAQ,KAAR,gBAAQ,QAanB;AAeD,IAAY,KA2BX;AA3BD,WAAY,KAAK;IACf,sBAAa,CAAA;IACb,8BAAqB,CAAA;IACrB,wBAAe,CAAA;IACf,wBAAe,CAAA;IACf,wBAAe,CAAA;IACf,8BAAqB,CAAA;IACrB,8BAAqB,CAAA;IACrB,4BAAmB,CAAA;IACnB,yCAAgC,CAAA;IAChC,8BAAqB,CAAA;IACrB,0BAAiB,CAAA;IACjB,6CAAoC,CAAA;IACpC,+CAAsC,CAAA;IACtC,oBAAW,CAAA;IACX,iCAAwB,CAAA;IACxB,sDAA6C,CAAA;IAC7C,4DAAmD,CAAA;IACnD,8CAAqC,CAAA;IACrC,8CAAqC,CAAA;IACrC,wDAA+C,CAAA;IAC/C,gEAAuD,CAAA;IACvD,4DAAmD,CAAA;IACnD,0CAAiC,CAAA;IACjC,yEAAgE,CAAA;IAChE,2EAAkE,CAAA;IAClE,gEAAuD,CAAA;AACzD,CAAC,EA3BW,KAAK,GAAL,aAAK,KAAL,aAAK,QA2BhB;AA8CD,IAAY,OAGX;AAHD,WAAY,OAAO;IACjB,8BAAmB,CAAA;IACnB,uCAA4B,CAAA;AAC9B,CAAC,EAHW,OAAO,GAAP,eAAO,KAAP,eAAO,QAGlB;AAqCD,IAAY,UAKX;AALD,WAAY,UAAU;IACpB,wCAA0B,CAAA;IAC1B,4CAA8B,CAAA;IAC9B,kCAAoB,CAAA;IACpB,0CAA4B,CAAA;AAC9B,CAAC,EALW,UAAU,GAAV,kBAAU,KAAV,kBAAU,QAKrB;AA+OD,IAAY,aAKX;AALD,WAAY,aAAa;IACvB,6CAA4B,CAAA;IAC5B,2CAA0B,CAAA;IAC1B,2CAA0B,CAAA;IAC1B,6CAA4B,CAAA;AAC9B,CAAC,EALW,aAAa,GAAb,qBAAa,KAAb,qBAAa,QAKxB"}
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+ {"version":3,"file":"legacy-types.js","sourceRoot":"","sources":["../../../src/models/legacy-types.ts"],"names":[],"mappings":";AAAA,wIAAwI;;;AAExI,IAAY,WAKX;AALD,WAAY,WAAW;IACrB,yCAA0B,CAAA;IAC1B,6CAA8B,CAAA;IAC9B,mCAAoB,CAAA;IACpB,2CAA4B,CAAA;AAC9B,CAAC,EALW,WAAW,GAAX,mBAAW,KAAX,mBAAW,QAKtB;AAQD,IAAY,eAKX;AALD,WAAY,eAAe;IACzB,mCAAgB,CAAA;IAChB,qCAAkB,CAAA;IAClB,mDAAgC,CAAA;IAChC,2CAAwB,CAAA;AAC1B,CAAC,EALW,eAAe,GAAf,uBAAe,KAAf,uBAAe,QAK1B;AAQD,IAAY,QAaX;AAbD,WAAY,QAAQ;IAClB,2BAAe,CAAA;IACf,uBAAW,CAAA;IACX,iCAAqB,CAAA;IACrB,+BAAmB,CAAA;IACnB,mCAAuB,CAAA;IACvB,iCAAqB,CAAA;IACrB,6BAAiB,CAAA;IACjB,iCAAqB,CAAA;IACrB,+BAAmB,CAAA;IACnB,+BAAmB,CAAA;IACnB,6BAAiB,CAAA;IACjB,iCAAqB,CAAA;AACvB,CAAC,EAbW,QAAQ,GAAR,gBAAQ,KAAR,gBAAQ,QAanB;AAeD,IAAY,KA4BX;AA5BD,WAAY,KAAK;IACf,sBAAa,CAAA;IACb,8BAAqB,CAAA;IACrB,wBAAe,CAAA;IACf,wBAAe,CAAA;IACf,wBAAe,CAAA;IACf,8BAAqB,CAAA;IACrB,8BAAqB,CAAA;IACrB,4BAAmB,CAAA;IACnB,yCAAgC,CAAA;IAChC,8BAAqB,CAAA;IACrB,0BAAiB,CAAA;IACjB,6CAAoC,CAAA;IACpC,+CAAsC,CAAA;IACtC,oBAAW,CAAA;IACX,iCAAwB,CAAA;IACxB,sDAA6C,CAAA;IAC7C,4DAAmD,CAAA;IACnD,8CAAqC,CAAA;IACrC,8CAAqC,CAAA;IACrC,wDAA+C,CAAA;IAC/C,gEAAuD,CAAA;IACvD,4DAAmD,CAAA;IACnD,0CAAiC,CAAA;IACjC,yEAAgE,CAAA;IAChE,2EAAkE,CAAA;IAClE,gEAAuD,CAAA;IACvD,kDAAyC,CAAA;AAC3C,CAAC,EA5BW,KAAK,GAAL,aAAK,KAAL,aAAK,QA4BhB;AA8CD,IAAY,OAGX;AAHD,WAAY,OAAO;IACjB,8BAAmB,CAAA;IACnB,uCAA4B,CAAA;AAC9B,CAAC,EAHW,OAAO,GAAP,eAAO,KAAP,eAAO,QAGlB;AAqCD,IAAY,UAKX;AALD,WAAY,UAAU;IACpB,wCAA0B,CAAA;IAC1B,4CAA8B,CAAA;IAC9B,kCAAoB,CAAA;IACpB,0CAA4B,CAAA;AAC9B,CAAC,EALW,UAAU,GAAV,kBAAU,KAAV,kBAAU,QAKrB;AA+OD,IAAY,aAKX;AALD,WAAY,aAAa;IACvB,6CAA4B,CAAA;IAC5B,2CAA0B,CAAA;IAC1B,2CAA0B,CAAA;IAC1B,6CAA4B,CAAA;AAC9B,CAAC,EALW,aAAa,GAAb,qBAAa,KAAb,qBAAa,QAKxB"}
@@ -19,9 +19,18 @@ export type HandoffExtraData = {
19
19
  url?: string;
20
20
  location?: string;
21
21
  };
22
- interface BotEventData {
23
- language: string;
24
- country: string;
22
+ export interface BotEventData {
23
+ flowId: string;
24
+ flowName: string;
25
+ flowNodeId: string;
26
+ flowNodeContentId: string;
27
+ }
28
+ export interface FormattedBotEventData {
29
+ format_version: number;
30
+ flow_id: string;
31
+ flow_name: string;
32
+ flow_node_id: string;
33
+ flow_node_content_id: string;
25
34
  }
26
35
  export declare enum HelpdeskEvent {
27
36
  StatusChanged = "status_changed",
@@ -44,7 +53,7 @@ export declare class HandOffBuilder {
44
53
  _autoIdleMessage: string;
45
54
  _shadowing: boolean;
46
55
  _extraData: HandoffExtraData;
47
- _bot_event: BotEventData;
56
+ _bot_event: FormattedBotEventData;
48
57
  _subscribeHelpdeskEvents: HelpdeskEvent[];
49
58
  constructor(session: Session);
50
59
  withQueue(queueNameOrId: string): this;
@@ -79,7 +88,7 @@ export interface HubtypeHandoffParams {
79
88
  shadowing?: boolean;
80
89
  on_finish?: string;
81
90
  case_extra_data?: HandoffExtraData;
82
- bot_event?: BotEventData;
91
+ bot_event?: FormattedBotEventData;
83
92
  subscribe_helpdesk_events?: HelpdeskEvent[];
84
93
  }
85
94
  export declare function storeCaseRating(session: Session, rating: number, context?: any): Promise<{
@@ -99,4 +108,3 @@ export declare function getAgentVacationRanges(session: Session, { agentId, agen
99
108
  }>;
100
109
  export declare function cancelHandoff(session: Session, typification?: string | null): void;
101
110
  export declare function deleteUser(session: Session): void;
102
- export {};
@@ -1,7 +1,7 @@
1
1
  import { __awaiter } from "tslib";
2
2
  import axios from 'axios';
3
3
  import { PATH_PAYLOAD_IDENTIFIER } from './constants';
4
- import { BotonicAction } from './models';
4
+ import { BotonicAction, EVENT_FORMAT_VERSION, } from './models';
5
5
  const HUBTYPE_API_URL = 'https://api.hubtype.com';
6
6
  export var HelpdeskEvent;
7
7
  (function (HelpdeskEvent) {
@@ -85,7 +85,13 @@ export class HandOffBuilder {
85
85
  return this;
86
86
  }
87
87
  withBotEvent(botEvent) {
88
- this._bot_event = botEvent;
88
+ this._bot_event = {
89
+ format_version: EVENT_FORMAT_VERSION,
90
+ flow_id: botEvent.flowId,
91
+ flow_name: botEvent.flowName,
92
+ flow_node_id: botEvent.flowNodeId,
93
+ flow_node_content_id: botEvent.flowNodeContentId,
94
+ };
89
95
  return this;
90
96
  }
91
97
  withSubscribeHelpdeskEvents(events) {
@@ -1 +1 @@
1
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1
+ 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@@ -36,9 +36,15 @@ export interface ExitMessage extends BaseMessage {
36
36
  }
37
37
  export type OutputMessage = TextMessage | TextWithButtonsMessage | CarouselMessage | ExitMessage;
38
38
  export type AgenticOutputMessage = Exclude<OutputMessage, ExitMessage>;
39
+ export interface ToolExecution {
40
+ toolName: string;
41
+ toolArguments: Record<string, any>;
42
+ knowledgebaseSourcesIds?: string[];
43
+ knowledgebaseChunksIds?: string[];
44
+ }
39
45
  export interface RunResult {
40
46
  messages: AgenticOutputMessage[];
41
- toolsExecuted: string[];
47
+ toolsExecuted: ToolExecution[];
42
48
  memoryLength: number;
43
49
  exit: boolean;
44
50
  error: boolean;
@@ -1,3 +1,5 @@
1
+ import { ToolExecution } from './ai-agents';
2
+ export declare const EVENT_FORMAT_VERSION = 4;
1
3
  export declare enum EventAction {
2
4
  AiAgent = "ai_agent",
3
5
  FeedbackCase = "feedback_case",
@@ -54,6 +56,10 @@ export interface EventFlow extends HtBaseEventProps {
54
56
  export interface EventHandoff extends HtBaseEventProps {
55
57
  action: EventAction.HandoffSuccess | EventAction.HandoffFail;
56
58
  flowThreadId?: string;
59
+ flowId: string;
60
+ flowName: string;
61
+ flowNodeId: string;
62
+ flowNodeContentId: string;
57
63
  queueId: string;
58
64
  queueName: string;
59
65
  caseId?: string;
@@ -64,6 +70,10 @@ export interface EventHandoff extends HtBaseEventProps {
64
70
  export interface EventHandoffOption extends HtBaseEventProps {
65
71
  action: EventAction.HandoffOption;
66
72
  flowThreadId?: string;
73
+ flowId: string;
74
+ flowName: string;
75
+ flowNodeId: string;
76
+ flowNodeContentId: string;
67
77
  queueId?: string;
68
78
  queueName?: string;
69
79
  }
@@ -71,7 +81,9 @@ export interface EventKeyword extends HtBaseEventProps {
71
81
  action: EventAction.Keyword;
72
82
  flowThreadId: string;
73
83
  flowId: string;
84
+ flowName: string;
74
85
  flowNodeId: string;
86
+ flowNodeContentId: string;
75
87
  nluKeywordName: string;
76
88
  nluKeywordIsRegex?: boolean;
77
89
  nluKeywordMessageId: string;
@@ -81,7 +93,9 @@ export interface EventIntentSmart extends HtBaseEventProps {
81
93
  action: EventAction.IntentSmart;
82
94
  flowThreadId: string;
83
95
  flowId: string;
96
+ flowName: string;
84
97
  flowNodeId: string;
98
+ flowNodeContentId: string;
85
99
  nluIntentSmartTitle: string;
86
100
  nluIntentSmartNumUsed: number;
87
101
  nluIntentSmartMessageId: string;
@@ -91,7 +105,9 @@ export interface EventKnowledgeBase extends HtBaseEventProps {
91
105
  action: EventAction.Knowledgebase;
92
106
  flowThreadId: string;
93
107
  flowId: string;
108
+ flowName: string;
94
109
  flowNodeId: string;
110
+ flowNodeContentId: string;
95
111
  knowledgebaseInferenceId: string;
96
112
  knowledgebaseFailReason?: KnowledgebaseFailReason;
97
113
  knowledgebaseSourcesIds: string[];
@@ -107,7 +123,7 @@ export interface EventAiAgent extends HtBaseEventProps {
107
123
  flowNodeId: string;
108
124
  flowNodeContentId: string;
109
125
  flowNodeIsMeaningful: boolean;
110
- toolsExecuted: string[];
126
+ toolsExecuted: ToolExecution[];
111
127
  inputMessageId: string;
112
128
  memoryLength: number;
113
129
  inputGuardrailsTriggered: string[];
@@ -121,6 +137,10 @@ export declare enum KnowledgebaseFailReason {
121
137
  }
122
138
  export interface EventFallback extends HtBaseEventProps {
123
139
  action: EventAction.Fallback;
140
+ flowId: string;
141
+ flowName: string;
142
+ flowNodeId: string;
143
+ flowNodeContentId: string;
124
144
  userInput: string;
125
145
  fallbackOut: number;
126
146
  fallbackMessageId: string;
@@ -1,3 +1,4 @@
1
+ export const EVENT_FORMAT_VERSION = 4;
1
2
  export var EventAction;
2
3
  (function (EventAction) {
3
4
  EventAction["AiAgent"] = "ai_agent";
@@ -1 +1 @@
1
- {"version":3,"file":"hubtype-analytics.js","sourceRoot":"","sources":["../../../src/models/hubtype-analytics.ts"],"names":[],"mappings":"AAAA,MAAM,CAAN,IAAY,WAkBX;AAlBD,WAAY,WAAW;IACrB,mCAAoB,CAAA;IACpB,6CAA8B,CAAA;IAC9B,mDAAoC,CAAA;IACpC,6DAA8C,CAAA;IAC9C,+DAAgD,CAAA;IAChD,mDAAoC,CAAA;IACpC,qCAAsB,CAAA;IACtB,+CAAgC,CAAA;IAChC,iDAAkC,CAAA;IAClC,2CAA4B,CAAA;IAC5B,sCAAuB,CAAA;IACvB,+CAAgC,CAAA;IAChC,8CAA+B,CAAA;IAC/B,oCAAqB,CAAA;IACrB,2CAA4B,CAAA;IAC5B,yCAA0B,CAAA;IAC1B,gCAAiB,CAAA;AACnB,CAAC,EAlBW,WAAW,KAAX,WAAW,QAkBtB;AAkHD,MAAM,CAAN,IAAY,uBAGX;AAHD,WAAY,uBAAuB;IACjC,uDAA4B,CAAA;IAC5B,0DAA+B,CAAA;AACjC,CAAC,EAHW,uBAAuB,KAAvB,uBAAuB,QAGlC;AA6BD,MAAM,CAAN,IAAY,kBAIX;AAJD,WAAY,kBAAkB;IAC5B,yDAAmC,CAAA;IACnC,4CAAsB,CAAA;IACtB,0DAAoC,CAAA;AACtC,CAAC,EAJW,kBAAkB,KAAlB,kBAAkB,QAI7B"}
1
+ {"version":3,"file":"hubtype-analytics.js","sourceRoot":"","sources":["../../../src/models/hubtype-analytics.ts"],"names":[],"mappings":"AAEA,MAAM,CAAC,MAAM,oBAAoB,GAAG,CAAC,CAAA;AAErC,MAAM,CAAN,IAAY,WAkBX;AAlBD,WAAY,WAAW;IACrB,mCAAoB,CAAA;IACpB,6CAA8B,CAAA;IAC9B,mDAAoC,CAAA;IACpC,6DAA8C,CAAA;IAC9C,+DAAgD,CAAA;IAChD,mDAAoC,CAAA;IACpC,qCAAsB,CAAA;IACtB,+CAAgC,CAAA;IAChC,iDAAkC,CAAA;IAClC,2CAA4B,CAAA;IAC5B,sCAAuB,CAAA;IACvB,+CAAgC,CAAA;IAChC,8CAA+B,CAAA;IAC/B,oCAAqB,CAAA;IACrB,2CAA4B,CAAA;IAC5B,yCAA0B,CAAA;IAC1B,gCAAiB,CAAA;AACnB,CAAC,EAlBW,WAAW,KAAX,WAAW,QAkBtB;AAgID,MAAM,CAAN,IAAY,uBAGX;AAHD,WAAY,uBAAuB;IACjC,uDAA4B,CAAA;IAC5B,0DAA+B,CAAA;AACjC,CAAC,EAHW,uBAAuB,KAAvB,uBAAuB,QAGlC;AAiCD,MAAM,CAAN,IAAY,kBAIX;AAJD,WAAY,kBAAkB;IAC5B,yDAAmC,CAAA;IACnC,4CAAsB,CAAA;IACtB,0DAAoC,CAAA;AACtC,CAAC,EAJW,kBAAkB,KAAlB,kBAAkB,QAI7B"}
@@ -53,7 +53,8 @@ export declare enum INPUT {
53
53
  WHATSAPP_ORDER = "whatsapp_order",
54
54
  EVENT_AGENT_MESSAGE_CREATED = "case_event_agent_message_created",
55
55
  EVENT_QUEUE_POSITION_CHANGED = "case_event_queue_position_changed",
56
- EVENT_CASE_STATUS_CHANGED = "case_event_status_changed"
56
+ EVENT_CASE_STATUS_CHANGED = "case_event_status_changed",
57
+ SYSTEM_DEBUG_TRACE = "system_debug_trace"
57
58
  }
58
59
  interface PluginConstructor<T> {
59
60
  new (arg: T): Plugin;
@@ -56,6 +56,7 @@ export var INPUT;
56
56
  INPUT["EVENT_AGENT_MESSAGE_CREATED"] = "case_event_agent_message_created";
57
57
  INPUT["EVENT_QUEUE_POSITION_CHANGED"] = "case_event_queue_position_changed";
58
58
  INPUT["EVENT_CASE_STATUS_CHANGED"] = "case_event_status_changed";
59
+ INPUT["SYSTEM_DEBUG_TRACE"] = "system_debug_trace";
59
60
  })(INPUT || (INPUT = {}));
60
61
  export var NluType;
61
62
  (function (NluType) {
@@ -1 +1 @@
1
- {"version":3,"file":"legacy-types.js","sourceRoot":"","sources":["../../../src/models/legacy-types.ts"],"names":[],"mappings":"AAAA,wIAAwI;AAExI,MAAM,CAAN,IAAY,WAKX;AALD,WAAY,WAAW;IACrB,yCAA0B,CAAA;IAC1B,6CAA8B,CAAA;IAC9B,mCAAoB,CAAA;IACpB,2CAA4B,CAAA;AAC9B,CAAC,EALW,WAAW,KAAX,WAAW,QAKtB;AAQD,MAAM,CAAN,IAAY,eAKX;AALD,WAAY,eAAe;IACzB,mCAAgB,CAAA;IAChB,qCAAkB,CAAA;IAClB,mDAAgC,CAAA;IAChC,2CAAwB,CAAA;AAC1B,CAAC,EALW,eAAe,KAAf,eAAe,QAK1B;AAQD,MAAM,CAAN,IAAY,QAaX;AAbD,WAAY,QAAQ;IAClB,2BAAe,CAAA;IACf,uBAAW,CAAA;IACX,iCAAqB,CAAA;IACrB,+BAAmB,CAAA;IACnB,mCAAuB,CAAA;IACvB,iCAAqB,CAAA;IACrB,6BAAiB,CAAA;IACjB,iCAAqB,CAAA;IACrB,+BAAmB,CAAA;IACnB,+BAAmB,CAAA;IACnB,6BAAiB,CAAA;IACjB,iCAAqB,CAAA;AACvB,CAAC,EAbW,QAAQ,KAAR,QAAQ,QAanB;AAeD,MAAM,CAAN,IAAY,KA2BX;AA3BD,WAAY,KAAK;IACf,sBAAa,CAAA;IACb,8BAAqB,CAAA;IACrB,wBAAe,CAAA;IACf,wBAAe,CAAA;IACf,wBAAe,CAAA;IACf,8BAAqB,CAAA;IACrB,8BAAqB,CAAA;IACrB,4BAAmB,CAAA;IACnB,yCAAgC,CAAA;IAChC,8BAAqB,CAAA;IACrB,0BAAiB,CAAA;IACjB,6CAAoC,CAAA;IACpC,+CAAsC,CAAA;IACtC,oBAAW,CAAA;IACX,iCAAwB,CAAA;IACxB,sDAA6C,CAAA;IAC7C,4DAAmD,CAAA;IACnD,8CAAqC,CAAA;IACrC,8CAAqC,CAAA;IACrC,wDAA+C,CAAA;IAC/C,gEAAuD,CAAA;IACvD,4DAAmD,CAAA;IACnD,0CAAiC,CAAA;IACjC,yEAAgE,CAAA;IAChE,2EAAkE,CAAA;IAClE,gEAAuD,CAAA;AACzD,CAAC,EA3BW,KAAK,KAAL,KAAK,QA2BhB;AA8CD,MAAM,CAAN,IAAY,OAGX;AAHD,WAAY,OAAO;IACjB,8BAAmB,CAAA;IACnB,uCAA4B,CAAA;AAC9B,CAAC,EAHW,OAAO,KAAP,OAAO,QAGlB;AAqCD,MAAM,CAAN,IAAY,UAKX;AALD,WAAY,UAAU;IACpB,wCAA0B,CAAA;IAC1B,4CAA8B,CAAA;IAC9B,kCAAoB,CAAA;IACpB,0CAA4B,CAAA;AAC9B,CAAC,EALW,UAAU,KAAV,UAAU,QAKrB;AA+OD,MAAM,CAAN,IAAY,aAKX;AALD,WAAY,aAAa;IACvB,6CAA4B,CAAA;IAC5B,2CAA0B,CAAA;IAC1B,2CAA0B,CAAA;IAC1B,6CAA4B,CAAA;AAC9B,CAAC,EALW,aAAa,KAAb,aAAa,QAKxB"}
1
+ {"version":3,"file":"legacy-types.js","sourceRoot":"","sources":["../../../src/models/legacy-types.ts"],"names":[],"mappings":"AAAA,wIAAwI;AAExI,MAAM,CAAN,IAAY,WAKX;AALD,WAAY,WAAW;IACrB,yCAA0B,CAAA;IAC1B,6CAA8B,CAAA;IAC9B,mCAAoB,CAAA;IACpB,2CAA4B,CAAA;AAC9B,CAAC,EALW,WAAW,KAAX,WAAW,QAKtB;AAQD,MAAM,CAAN,IAAY,eAKX;AALD,WAAY,eAAe;IACzB,mCAAgB,CAAA;IAChB,qCAAkB,CAAA;IAClB,mDAAgC,CAAA;IAChC,2CAAwB,CAAA;AAC1B,CAAC,EALW,eAAe,KAAf,eAAe,QAK1B;AAQD,MAAM,CAAN,IAAY,QAaX;AAbD,WAAY,QAAQ;IAClB,2BAAe,CAAA;IACf,uBAAW,CAAA;IACX,iCAAqB,CAAA;IACrB,+BAAmB,CAAA;IACnB,mCAAuB,CAAA;IACvB,iCAAqB,CAAA;IACrB,6BAAiB,CAAA;IACjB,iCAAqB,CAAA;IACrB,+BAAmB,CAAA;IACnB,+BAAmB,CAAA;IACnB,6BAAiB,CAAA;IACjB,iCAAqB,CAAA;AACvB,CAAC,EAbW,QAAQ,KAAR,QAAQ,QAanB;AAeD,MAAM,CAAN,IAAY,KA4BX;AA5BD,WAAY,KAAK;IACf,sBAAa,CAAA;IACb,8BAAqB,CAAA;IACrB,wBAAe,CAAA;IACf,wBAAe,CAAA;IACf,wBAAe,CAAA;IACf,8BAAqB,CAAA;IACrB,8BAAqB,CAAA;IACrB,4BAAmB,CAAA;IACnB,yCAAgC,CAAA;IAChC,8BAAqB,CAAA;IACrB,0BAAiB,CAAA;IACjB,6CAAoC,CAAA;IACpC,+CAAsC,CAAA;IACtC,oBAAW,CAAA;IACX,iCAAwB,CAAA;IACxB,sDAA6C,CAAA;IAC7C,4DAAmD,CAAA;IACnD,8CAAqC,CAAA;IACrC,8CAAqC,CAAA;IACrC,wDAA+C,CAAA;IAC/C,gEAAuD,CAAA;IACvD,4DAAmD,CAAA;IACnD,0CAAiC,CAAA;IACjC,yEAAgE,CAAA;IAChE,2EAAkE,CAAA;IAClE,gEAAuD,CAAA;IACvD,kDAAyC,CAAA;AAC3C,CAAC,EA5BW,KAAK,KAAL,KAAK,QA4BhB;AA8CD,MAAM,CAAN,IAAY,OAGX;AAHD,WAAY,OAAO;IACjB,8BAAmB,CAAA;IACnB,uCAA4B,CAAA;AAC9B,CAAC,EAHW,OAAO,KAAP,OAAO,QAGlB;AAqCD,MAAM,CAAN,IAAY,UAKX;AALD,WAAY,UAAU;IACpB,wCAA0B,CAAA;IAC1B,4CAA8B,CAAA;IAC9B,kCAAoB,CAAA;IACpB,0CAA4B,CAAA;AAC9B,CAAC,EALW,UAAU,KAAV,UAAU,QAKrB;AA+OD,MAAM,CAAN,IAAY,aAKX;AALD,WAAY,aAAa;IACvB,6CAA4B,CAAA;IAC5B,2CAA0B,CAAA;IAC1B,2CAA0B,CAAA;IAC1B,6CAA4B,CAAA;AAC9B,CAAC,EALW,aAAa,KAAb,aAAa,QAKxB"}
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@botonic/core",
3
- "version": "0.40.0",
3
+ "version": "0.41.0-alpha.0",
4
4
  "license": "MIT",
5
5
  "description": "Build Chatbots using React",
6
6
  "main": "./lib/cjs/index.js",
@@ -30,20 +30,18 @@
30
30
  ],
31
31
  "dependencies": {
32
32
  "@babel/plugin-transform-runtime": "^7.25.9",
33
- "axios": "^1.10.0",
34
- "decode": "^0.3.0",
33
+ "axios": "^1.12.2",
35
34
  "pako": "^2.1.0",
36
35
  "process": "^0.11.10",
37
36
  "pusher-js": "^5.1.1"
38
37
  },
39
38
  "devDependencies": {
40
- "@types/minipass": "^3.3.5",
41
39
  "@types/pako": "^1.0.2",
42
40
  "babel-plugin-add-module-exports": "^1.0.2"
43
41
  },
44
42
  "homepage": "https://github.com/hubtype/botonic#readme",
45
43
  "engines": {
46
- "node": ">=20.0.0",
44
+ "node": ">=22.19.0",
47
45
  "npm": ">=10.0.0"
48
46
  },
49
47
  "keywords": [
package/src/handoff.ts CHANGED
@@ -1,8 +1,12 @@
1
1
  import axios from 'axios'
2
2
 
3
3
  import { PATH_PAYLOAD_IDENTIFIER } from './constants'
4
- import { BotonicAction, BotonicActionType, Session } from './models'
5
-
4
+ import {
5
+ BotonicAction,
6
+ BotonicActionType,
7
+ EVENT_FORMAT_VERSION,
8
+ Session,
9
+ } from './models'
6
10
  const HUBTYPE_API_URL = 'https://api.hubtype.com'
7
11
 
8
12
  export interface HubtypeAgentsInfo {
@@ -29,9 +33,19 @@ export type HandoffExtraData = {
29
33
  location?: string
30
34
  }
31
35
 
32
- interface BotEventData {
33
- language: string
34
- country: string
36
+ export interface BotEventData {
37
+ flowId: string
38
+ flowName: string
39
+ flowNodeId: string
40
+ flowNodeContentId: string
41
+ }
42
+
43
+ export interface FormattedBotEventData {
44
+ format_version: number
45
+ flow_id: string
46
+ flow_name: string
47
+ flow_node_id: string
48
+ flow_node_content_id: string
35
49
  }
36
50
 
37
51
  export enum HelpdeskEvent {
@@ -79,7 +93,7 @@ export class HandOffBuilder {
79
93
  _autoIdleMessage: string
80
94
  _shadowing: boolean
81
95
  _extraData: HandoffExtraData
82
- _bot_event: BotEventData
96
+ _bot_event: FormattedBotEventData
83
97
  _subscribeHelpdeskEvents: HelpdeskEvent[]
84
98
 
85
99
  constructor(session: Session) {
@@ -147,7 +161,13 @@ export class HandOffBuilder {
147
161
  }
148
162
 
149
163
  withBotEvent(botEvent: BotEventData): this {
150
- this._bot_event = botEvent
164
+ this._bot_event = {
165
+ format_version: EVENT_FORMAT_VERSION,
166
+ flow_id: botEvent.flowId,
167
+ flow_name: botEvent.flowName,
168
+ flow_node_id: botEvent.flowNodeId,
169
+ flow_node_content_id: botEvent.flowNodeContentId,
170
+ }
151
171
  return this
152
172
  }
153
173
 
@@ -208,7 +228,7 @@ export interface HubtypeHandoffParams {
208
228
  shadowing?: boolean
209
229
  on_finish?: string
210
230
  case_extra_data?: HandoffExtraData
211
- bot_event?: BotEventData
231
+ bot_event?: FormattedBotEventData
212
232
  subscribe_helpdesk_events?: HelpdeskEvent[]
213
233
  }
214
234
  async function _humanHandOff(
@@ -224,7 +244,7 @@ async function _humanHandOff(
224
244
  autoIdleMessage = '',
225
245
  shadowing = false,
226
246
  extraData: HandoffExtraData | undefined = undefined,
227
- botEvent: BotEventData,
247
+ botEvent: FormattedBotEventData,
228
248
  subscribeHelpdeskEvents: HelpdeskEvent[] = []
229
249
  ) {
230
250
  const params: HubtypeHandoffParams = {}
@@ -49,9 +49,16 @@ export type OutputMessage =
49
49
 
50
50
  export type AgenticOutputMessage = Exclude<OutputMessage, ExitMessage>
51
51
 
52
+ export interface ToolExecution {
53
+ toolName: string
54
+ toolArguments: Record<string, any>
55
+ knowledgebaseSourcesIds?: string[]
56
+ knowledgebaseChunksIds?: string[]
57
+ }
58
+
52
59
  export interface RunResult {
53
60
  messages: AgenticOutputMessage[]
54
- toolsExecuted: string[]
61
+ toolsExecuted: ToolExecution[]
55
62
  memoryLength: number
56
63
  exit: boolean
57
64
  error: boolean
@@ -1,3 +1,7 @@
1
+ import { ToolExecution } from './ai-agents'
2
+
3
+ export const EVENT_FORMAT_VERSION = 4
4
+
1
5
  export enum EventAction {
2
6
  AiAgent = 'ai_agent',
3
7
  FeedbackCase = 'feedback_case',
@@ -63,6 +67,10 @@ export interface EventFlow extends HtBaseEventProps {
63
67
  export interface EventHandoff extends HtBaseEventProps {
64
68
  action: EventAction.HandoffSuccess | EventAction.HandoffFail
65
69
  flowThreadId?: string
70
+ flowId: string
71
+ flowName: string
72
+ flowNodeId: string
73
+ flowNodeContentId: string
66
74
  queueId: string
67
75
  queueName: string
68
76
  caseId?: string
@@ -74,6 +82,10 @@ export interface EventHandoff extends HtBaseEventProps {
74
82
  export interface EventHandoffOption extends HtBaseEventProps {
75
83
  action: EventAction.HandoffOption
76
84
  flowThreadId?: string
85
+ flowId: string
86
+ flowName: string
87
+ flowNodeId: string
88
+ flowNodeContentId: string
77
89
  queueId?: string
78
90
  queueName?: string
79
91
  }
@@ -82,7 +94,9 @@ export interface EventKeyword extends HtBaseEventProps {
82
94
  action: EventAction.Keyword
83
95
  flowThreadId: string
84
96
  flowId: string
97
+ flowName: string
85
98
  flowNodeId: string
99
+ flowNodeContentId: string
86
100
  nluKeywordName: string
87
101
  nluKeywordIsRegex?: boolean
88
102
  nluKeywordMessageId: string
@@ -93,7 +107,9 @@ export interface EventIntentSmart extends HtBaseEventProps {
93
107
  action: EventAction.IntentSmart
94
108
  flowThreadId: string
95
109
  flowId: string
110
+ flowName: string
96
111
  flowNodeId: string
112
+ flowNodeContentId: string
97
113
  nluIntentSmartTitle: string
98
114
  nluIntentSmartNumUsed: number
99
115
  nluIntentSmartMessageId: string
@@ -104,7 +120,9 @@ export interface EventKnowledgeBase extends HtBaseEventProps {
104
120
  action: EventAction.Knowledgebase
105
121
  flowThreadId: string
106
122
  flowId: string
123
+ flowName: string
107
124
  flowNodeId: string
125
+ flowNodeContentId: string
108
126
  knowledgebaseInferenceId: string
109
127
  knowledgebaseFailReason?: KnowledgebaseFailReason
110
128
  knowledgebaseSourcesIds: string[]
@@ -121,7 +139,7 @@ export interface EventAiAgent extends HtBaseEventProps {
121
139
  flowNodeId: string
122
140
  flowNodeContentId: string
123
141
  flowNodeIsMeaningful: boolean
124
- toolsExecuted: string[]
142
+ toolsExecuted: ToolExecution[]
125
143
  inputMessageId: string
126
144
  memoryLength: number
127
145
  inputGuardrailsTriggered: string[]
@@ -137,6 +155,10 @@ export enum KnowledgebaseFailReason {
137
155
 
138
156
  export interface EventFallback extends HtBaseEventProps {
139
157
  action: EventAction.Fallback
158
+ flowId: string
159
+ flowName: string
160
+ flowNodeId: string
161
+ flowNodeContentId: string
140
162
  userInput: string
141
163
  fallbackOut: number
142
164
  fallbackMessageId: string
@@ -81,6 +81,7 @@ export enum INPUT {
81
81
  EVENT_AGENT_MESSAGE_CREATED = 'case_event_agent_message_created',
82
82
  EVENT_QUEUE_POSITION_CHANGED = 'case_event_queue_position_changed',
83
83
  EVENT_CASE_STATUS_CHANGED = 'case_event_status_changed',
84
+ SYSTEM_DEBUG_TRACE = 'system_debug_trace',
84
85
  }
85
86
 
86
87
  interface PluginConstructor<T> {