@botonic/core 0.28.2-alpha.0 → 0.28.2-alpha.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/lib/cjs/handoff.d.ts +1 -1
- package/lib/cjs/handoff.js +5 -1
- package/lib/cjs/handoff.js.map +1 -1
- package/lib/esm/handoff.d.ts +1 -1
- package/lib/esm/handoff.js +5 -1
- package/lib/esm/handoff.js.map +1 -1
- package/package.json +1 -1
- package/src/handoff.ts +12 -3
package/lib/cjs/handoff.d.ts
CHANGED
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@@ -22,7 +22,7 @@ export type HandoffExtraData = {
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interface BotEventData {
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language: string;
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country: string;
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-
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+
botInteractionId?: string;
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}
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export declare function getOpenQueues(session: Session, context?: {}): Promise<{
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queues: string[];
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package/lib/cjs/handoff.js
CHANGED
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@@ -151,7 +151,11 @@ function _humanHandOff(session, queueNameOrId = '', onFinish, agentEmail = '', a
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params.case_extra_data = extraData;
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}
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if (botEvent) {
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-
params.bot_event =
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+
params.bot_event = {
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language: botEvent.language,
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+
country: botEvent.country,
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+
bot_interaction_id: botEvent.botInteractionId,
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158
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+
};
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}
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if (!session.is_test_integration) {
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session._botonic_action = `create_case:${JSON.stringify(params)}`;
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package/lib/cjs/handoff.js.map
CHANGED
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@@ -1 +1 @@
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1
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-
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1
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+
{"version":3,"file":"handoff.js","sourceRoot":"","sources":["../../src/handoff.ts"],"names":[],"mappings":";;;;AAAA,0DAAyB;AAEzB,2CAAqD;AAGrD,MAAM,eAAe,GAAG,yBAAyB,CAAA;AAgCjD,SAAS,eAAe,CAAC,OAAY;IACnC,OAAO;QACL,SAAS,EAAE,OAAO,CAAC,SAAS,IAAI,KAAK;KACtC,CAAA;AACH,CAAC;AAED,SAAsB,aAAa,CACjC,OAAgB,EAChB,OAAO,GAAG,EAAE;;QAEZ,wDAAwD;QACxD,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;QACvD,MAAM,WAAW,GAAG,GAAG,OAAO,6BAA6B,CAAA;QAC3D,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;QAClC,MAAM,IAAI,GAAG,MAAM,IAAA,eAAK,EAAC;YACvB,OAAO,EAAE;gBACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;aACjD;YACD,MAAM,EAAE,MAAM;YACd,GAAG,EAAE,WAAW;YAChB,IAAI,EAAE,EAAE,MAAM,EAAE,OAAO,CAAC,GAAG,CAAC,EAAE,EAAE;YAChC,OAAO,EAAG,OAA0B,CAAC,SAAS;SAC/C,CAAC,CAAA;QACF,OAAO,IAAI,CAAC,IAAI,CAAA;IAClB,CAAC;CAAA;AAlBD,sCAkBC;AAED,MAAa,cAAc;IAezB,YAAY,OAAgB;QAC1B,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAA;IACzB,CAAC;IAED,SAAS,CAAC,aAAqB;QAC7B,IAAI,CAAC,MAAM,GAAG,aAAa,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,mBAAmB,CAAC,OAAe;QACjC,IAAI,CAAC,SAAS,GAAG,OAAO,CAAA;QACxB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,gBAAgB,CAAC,IAAY;QAC3B,IAAI,CAAC,SAAS,GAAG,GAAG,mCAAuB,GAAG,IAAI,EAAE,CAAA;QACpD,OAAO,IAAI,CAAA;IACb,CAAC;IAED,cAAc,CAAC,KAAa;QAC1B,IAAI,CAAC,MAAM,GAAG,KAAK,CAAA;QACnB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,WAAW,CAAC,OAAe;QACzB,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAA;QACvB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,6BAA6B,CAAC,WAAoB;QAChD,IAAI,CAAC,0BAA0B,GAAG,WAAW,CAAA;QAC7C,OAAO,IAAI,CAAA;IACb,CAAC;IAED,uBAAuB,CAAC,mBAA4B;QAClD,IAAI,CAAC,oBAAoB,GAAG,mBAAmB,CAAA;QAC/C,OAAO,IAAI,CAAA;IACb,CAAC;IAED,QAAQ,CAAC,IAAY;QACnB,IAAI,CAAC,KAAK,GAAG,IAAI,CAAA;QACjB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,YAAY,CAAC,QAAgB;QAC3B,IAAI,CAAC,SAAS,GAAG,QAAQ,CAAA;QACzB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,mBAAmB,CAAC,OAAe;QACjC,IAAI,CAAC,gBAAgB,GAAG,OAAO,CAAA;QAC/B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,aAAa,CAAC,SAAS,GAAG,IAAI;QAC5B,IAAI,CAAC,UAAU,GAAG,SAAS,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,aAAa,CAAC,SAA2B;QACvC,IAAI,CAAC,UAAU,GAAG,SAAS,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,YAAY,CAAC,QAAsB;QACjC,IAAI,CAAC,UAAU,GAAG,QAAQ,CAAA;QAC1B,OAAO,IAAI,CAAA;IACb,CAAC;IAEK,OAAO;;YACX,OAAO,aAAa,CAClB,IAAI,CAAC,QAAQ,EACb,IAAI,CAAC,MAAM,EACX,IAAI,CAAC,SAAS,EACd,IAAI,CAAC,MAAM,EACX,IAAI,CAAC,QAAQ,EACb,IAAI,CAAC,0BAA0B,EAC/B,IAAI,CAAC,oBAAoB,EACzB,IAAI,CAAC,SAAS,EACd,IAAI,CAAC,KAAK,EACV,IAAI,CAAC,gBAAgB,EACrB,IAAI,CAAC,UAAU,EACf,IAAI,CAAC,UAAU,EACf,IAAI,CAAC,UAAU,CAChB,CAAA;QACH,CAAC;KAAA;CACF;AArGD,wCAqGC;AAED;;GAEG;AACH,SAAsB,YAAY,CAAC,OAAO,EAAE,aAAa,GAAG,EAAE,EAAE,QAAQ;;QACtE,MAAM,OAAO,GAAG,IAAI,cAAc,CAAC,OAAO,CAAC,CAAA;QAC3C,IAAI,aAAa,EAAE;YACjB,OAAO,CAAC,SAAS,CAAC,aAAa,CAAC,CAAA;SACjC;QACD,IAAI,QAAQ,EAAE;YACZ,IAAI,QAAQ,CAAC,IAAI,EAAE;gBACjB,OAAO,CAAC,gBAAgB,CAAC,QAAQ,CAAC,IAAI,CAAC,CAAA;aACxC;iBAAM,IAAI,QAAQ,CAAC,OAAO,EAAE;gBAC3B,OAAO,CAAC,mBAAmB,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAA;aAC9C;iBAAM;gBACL,MAAM,IAAI,KAAK,CAAC,yCAAyC,CAAC,CAAA;aAC3D;SACF;QACD,OAAO,OAAO,CAAC,OAAO,EAAE,CAAA;IAC1B,CAAC;CAAA;AAfD,oCAeC;AAqBD,SAAe,aAAa,CAC1B,OAAgB,EAChB,aAAa,GAAG,EAAE,EAClB,QAAgB,EAChB,UAAU,GAAG,EAAE,EACf,OAAO,GAAG,EAAE,EACZ,yBAAyB,GAAG,IAAI,EAChC,mBAAmB,GAAG,KAAK,EAC3B,QAAQ,GAAG,EAAE,EACb,IAAI,GAAG,EAAE,EACT,eAAe,GAAG,EAAE,EACpB,SAAS,GAAG,KAAK,EACjB,YAA0C,SAAS,EACnD,QAAsB;;QAEtB,MAAM,MAAM,GAAyB,EAAE,CAAA;QAEvC,MAAM,CAAC,6BAA6B,GAAG,yBAAyB,CAAA;QAEhE,IAAI,aAAa,EAAE;YACjB,MAAM,CAAC,KAAK,GAAG,aAAa,CAAA;SAC7B;QACD,IAAI,UAAU,EAAE;YACd,MAAM,CAAC,WAAW,GAAG,UAAU,CAAA;SAChC;QACD,IAAI,OAAO,EAAE;YACX,MAAM,CAAC,QAAQ,GAAG,OAAO,CAAA;SAC1B;QACD,IAAI,mBAAmB,EAAE;YACvB,MAAM,CAAC,sBAAsB,GAAG,mBAAmB,CAAA;SACpD;QACD,IAAI,QAAQ,EAAE;YACZ,MAAM,CAAC,SAAS,GAAG,QAAQ,CAAA;SAC5B;QACD,IAAI,IAAI,EAAE;YACR,MAAM,CAAC,IAAI,GAAG,IAAI,CAAA;SACnB;QACD,IAAI,eAAe,EAAE;YACnB,MAAM,CAAC,iBAAiB,GAAG,eAAe,CAAA;SAC3C;QACD,IAAI,SAAS,EAAE;YACb,MAAM,CAAC,SAAS,GAAG,SAAS,CAAA;SAC7B;QACD,IAAI,QAAQ,EAAE;YACZ,MAAM,CAAC,SAAS,GAAG,QAAQ,CAAA;SAC5B;QACD,IAAI,SAAS,EAAE;YACb,MAAM,CAAC,eAAe,GAAG,SAAS,CAAA;SACnC;QACD,IAAI,QAAQ,EAAE;YACZ,MAAM,CAAC,SAAS,GAAG;gBACjB,QAAQ,EAAE,QAAQ,CAAC,QAAQ;gBAC3B,OAAO,EAAE,QAAQ,CAAC,OAAO;gBACzB,kBAAkB,EAAE,QAAQ,CAAC,gBAAgB;aAC9C,CAAA;SACF;QACD,IAAI,CAAC,OAAO,CAAC,mBAAmB,EAAE;YAChC,OAAO,CAAC,eAAe,GAAG,eAAe,IAAI,CAAC,SAAS,CAAC,MAAM,CAAC,EAAE,CAAA;SAClE;aAAM;YACL,OAAO,CAAC,eAAe,GAAG,gCAAgC,MAAM,CAAC,SAAS,IAAI,EAAE,EAAE,CAAA;SACnF;IACH,CAAC;CAAA;AAED,SAAsB,eAAe,CACnC,OAAgB,EAChB,MAAc,EACd,UAAe,EAAE;;QAEjB,IAAI,OAAO,CAAC,mBAAmB,EAAE;YAC/B,OAAO,OAAO,CAAC,OAAO,CAAC,EAAE,MAAM,EAAE,IAAI,EAAE,CAAC,CAAA;SACzC;QACD,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;QACvD,MAAM,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC,EAAE,CAAA;QAC9B,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;QAClC,MAAM,IAAI,GAAG,MAAM,IAAA,eAAK,EAAC;YACvB,OAAO,EAAE;gBACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;aACjD;YACD,MAAM,EAAE,MAAM;YACd,GAAG,EAAE,GAAG,OAAO,aAAa,MAAM,qBAAqB;YACvD,IAAI,EAAE,EAAE,OAAO,EAAE,MAAM,EAAE,MAAM,EAAE;YACjC,OAAO,EAAG,OAA0B,CAAC,SAAS;SAC/C,CAAC,CAAA;QACF,OAAO,IAAI,CAAC,IAAI,CAAA;IAClB,CAAC;CAAA;AArBD,0CAqBC;AAED,SAAsB,yBAAyB,CAC7C,OAAgB,EAChB,OAAe;;QAEf,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;QACvD,MAAM,IAAI,GAAG,MAAM,IAAA,eAAK,EAAC;YACvB,OAAO,EAAE;gBACP,aAAa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package/lib/esm/handoff.d.ts
CHANGED
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@@ -22,7 +22,7 @@ export type HandoffExtraData = {
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interface BotEventData {
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language: string;
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country: string;
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botInteractionId?: string;
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}
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export declare function getOpenQueues(session: Session, context?: {}): Promise<{
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queues: string[];
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package/lib/esm/handoff.js
CHANGED
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@@ -145,7 +145,11 @@ function _humanHandOff(session, queueNameOrId = '', onFinish, agentEmail = '', a
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params.case_extra_data = extraData;
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}
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if (botEvent) {
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params.bot_event =
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params.bot_event = {
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language: botEvent.language,
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country: botEvent.country,
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bot_interaction_id: botEvent.botInteractionId,
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};
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}
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if (!session.is_test_integration) {
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session._botonic_action = `create_case:${JSON.stringify(params)}`;
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package/lib/esm/handoff.js.map
CHANGED
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@@ -1 +1 @@
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1
|
-
{"version":3,"file":"handoff.js","sourceRoot":"","sources":["../../src/handoff.ts"],"names":[],"mappings":";AAAA,OAAO,KAAK,MAAM,OAAO,CAAA;AAEzB,OAAO,EAAE,uBAAuB,EAAE,MAAM,aAAa,CAAA;AAGrD,MAAM,eAAe,GAAG,yBAAyB,CAAA;AAgCjD,SAAS,eAAe,CAAC,OAAY;IACnC,OAAO;QACL,SAAS,EAAE,OAAO,CAAC,SAAS,IAAI,KAAK;KACtC,CAAA;AACH,CAAC;AAED,MAAM,UAAgB,aAAa,CACjC,OAAgB,EAChB,OAAO,GAAG,EAAE;;QAEZ,wDAAwD;QACxD,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;QACvD,MAAM,WAAW,GAAG,GAAG,OAAO,6BAA6B,CAAA;QAC3D,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;QAClC,MAAM,IAAI,GAAG,MAAM,KAAK,CAAC;YACvB,OAAO,EAAE;gBACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;aACjD;YACD,MAAM,EAAE,MAAM;YACd,GAAG,EAAE,WAAW;YAChB,IAAI,EAAE,EAAE,MAAM,EAAE,OAAO,CAAC,GAAG,CAAC,EAAE,EAAE;YAChC,OAAO,EAAG,OAA0B,CAAC,SAAS;SAC/C,CAAC,CAAA;QACF,OAAO,IAAI,CAAC,IAAI,CAAA;IAClB,CAAC;CAAA;AAED,MAAM,OAAO,cAAc;IAezB,YAAY,OAAgB;QAC1B,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAA;IACzB,CAAC;IAED,SAAS,CAAC,aAAqB;QAC7B,IAAI,CAAC,MAAM,GAAG,aAAa,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,mBAAmB,CAAC,OAAe;QACjC,IAAI,CAAC,SAAS,GAAG,OAAO,CAAA;QACxB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,gBAAgB,CAAC,IAAY;QAC3B,IAAI,CAAC,SAAS,GAAG,GAAG,uBAAuB,GAAG,IAAI,EAAE,CAAA;QACpD,OAAO,IAAI,CAAA;IACb,CAAC;IAED,cAAc,CAAC,KAAa;QAC1B,IAAI,CAAC,MAAM,GAAG,KAAK,CAAA;QACnB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,WAAW,CAAC,OAAe;QACzB,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAA;QACvB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,6BAA6B,CAAC,WAAoB;QAChD,IAAI,CAAC,0BAA0B,GAAG,WAAW,CAAA;QAC7C,OAAO,IAAI,CAAA;IACb,CAAC;IAED,uBAAuB,CAAC,mBAA4B;QAClD,IAAI,CAAC,oBAAoB,GAAG,mBAAmB,CAAA;QAC/C,OAAO,IAAI,CAAA;IACb,CAAC;IAED,QAAQ,CAAC,IAAY;QACnB,IAAI,CAAC,KAAK,GAAG,IAAI,CAAA;QACjB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,YAAY,CAAC,QAAgB;QAC3B,IAAI,CAAC,SAAS,GAAG,QAAQ,CAAA;QACzB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,mBAAmB,CAAC,OAAe;QACjC,IAAI,CAAC,gBAAgB,GAAG,OAAO,CAAA;QAC/B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,aAAa,CAAC,SAAS,GAAG,IAAI;QAC5B,IAAI,CAAC,UAAU,GAAG,SAAS,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,aAAa,CAAC,SAA2B;QACvC,IAAI,CAAC,UAAU,GAAG,SAAS,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,YAAY,CAAC,QAAsB;QACjC,IAAI,CAAC,UAAU,GAAG,QAAQ,CAAA;QAC1B,OAAO,IAAI,CAAA;IACb,CAAC;IAEK,OAAO;;YACX,OAAO,aAAa,CAClB,IAAI,CAAC,QAAQ,EACb,IAAI,CAAC,MAAM,EACX,IAAI,CAAC,SAAS,EACd,IAAI,CAAC,MAAM,EACX,IAAI,CAAC,QAAQ,EACb,IAAI,CAAC,0BAA0B,EAC/B,IAAI,CAAC,oBAAoB,EACzB,IAAI,CAAC,SAAS,EACd,IAAI,CAAC,KAAK,EACV,IAAI,CAAC,gBAAgB,EACrB,IAAI,CAAC,UAAU,EACf,IAAI,CAAC,UAAU,EACf,IAAI,CAAC,UAAU,CAChB,CAAA;QACH,CAAC;KAAA;CACF;AAED;;GAEG;AACH,MAAM,UAAgB,YAAY,CAAC,OAAO,EAAE,aAAa,GAAG,EAAE,EAAE,QAAQ;;QACtE,MAAM,OAAO,GAAG,IAAI,cAAc,CAAC,OAAO,CAAC,CAAA;QAC3C,IAAI,aAAa,EAAE;YACjB,OAAO,CAAC,SAAS,CAAC,aAAa,CAAC,CAAA;SACjC;QACD,IAAI,QAAQ,EAAE;YACZ,IAAI,QAAQ,CAAC,IAAI,EAAE;gBACjB,OAAO,CAAC,gBAAgB,CAAC,QAAQ,CAAC,IAAI,CAAC,CAAA;aACxC;iBAAM,IAAI,QAAQ,CAAC,OAAO,EAAE;gBAC3B,OAAO,CAAC,mBAAmB,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAA;aAC9C;iBAAM;gBACL,MAAM,IAAI,KAAK,CAAC,yCAAyC,CAAC,CAAA;aAC3D;SACF;QACD,OAAO,OAAO,CAAC,OAAO,EAAE,CAAA;IAC1B,CAAC;CAAA;
|
|
1
|
+
{"version":3,"file":"handoff.js","sourceRoot":"","sources":["../../src/handoff.ts"],"names":[],"mappings":";AAAA,OAAO,KAAK,MAAM,OAAO,CAAA;AAEzB,OAAO,EAAE,uBAAuB,EAAE,MAAM,aAAa,CAAA;AAGrD,MAAM,eAAe,GAAG,yBAAyB,CAAA;AAgCjD,SAAS,eAAe,CAAC,OAAY;IACnC,OAAO;QACL,SAAS,EAAE,OAAO,CAAC,SAAS,IAAI,KAAK;KACtC,CAAA;AACH,CAAC;AAED,MAAM,UAAgB,aAAa,CACjC,OAAgB,EAChB,OAAO,GAAG,EAAE;;QAEZ,wDAAwD;QACxD,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;QACvD,MAAM,WAAW,GAAG,GAAG,OAAO,6BAA6B,CAAA;QAC3D,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;QAClC,MAAM,IAAI,GAAG,MAAM,KAAK,CAAC;YACvB,OAAO,EAAE;gBACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;aACjD;YACD,MAAM,EAAE,MAAM;YACd,GAAG,EAAE,WAAW;YAChB,IAAI,EAAE,EAAE,MAAM,EAAE,OAAO,CAAC,GAAG,CAAC,EAAE,EAAE;YAChC,OAAO,EAAG,OAA0B,CAAC,SAAS;SAC/C,CAAC,CAAA;QACF,OAAO,IAAI,CAAC,IAAI,CAAA;IAClB,CAAC;CAAA;AAED,MAAM,OAAO,cAAc;IAezB,YAAY,OAAgB;QAC1B,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAA;IACzB,CAAC;IAED,SAAS,CAAC,aAAqB;QAC7B,IAAI,CAAC,MAAM,GAAG,aAAa,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,mBAAmB,CAAC,OAAe;QACjC,IAAI,CAAC,SAAS,GAAG,OAAO,CAAA;QACxB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,gBAAgB,CAAC,IAAY;QAC3B,IAAI,CAAC,SAAS,GAAG,GAAG,uBAAuB,GAAG,IAAI,EAAE,CAAA;QACpD,OAAO,IAAI,CAAA;IACb,CAAC;IAED,cAAc,CAAC,KAAa;QAC1B,IAAI,CAAC,MAAM,GAAG,KAAK,CAAA;QACnB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,WAAW,CAAC,OAAe;QACzB,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAA;QACvB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,6BAA6B,CAAC,WAAoB;QAChD,IAAI,CAAC,0BAA0B,GAAG,WAAW,CAAA;QAC7C,OAAO,IAAI,CAAA;IACb,CAAC;IAED,uBAAuB,CAAC,mBAA4B;QAClD,IAAI,CAAC,oBAAoB,GAAG,mBAAmB,CAAA;QAC/C,OAAO,IAAI,CAAA;IACb,CAAC;IAED,QAAQ,CAAC,IAAY;QACnB,IAAI,CAAC,KAAK,GAAG,IAAI,CAAA;QACjB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,YAAY,CAAC,QAAgB;QAC3B,IAAI,CAAC,SAAS,GAAG,QAAQ,CAAA;QACzB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,mBAAmB,CAAC,OAAe;QACjC,IAAI,CAAC,gBAAgB,GAAG,OAAO,CAAA;QAC/B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,aAAa,CAAC,SAAS,GAAG,IAAI;QAC5B,IAAI,CAAC,UAAU,GAAG,SAAS,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,aAAa,CAAC,SAA2B;QACvC,IAAI,CAAC,UAAU,GAAG,SAAS,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,YAAY,CAAC,QAAsB;QACjC,IAAI,CAAC,UAAU,GAAG,QAAQ,CAAA;QAC1B,OAAO,IAAI,CAAA;IACb,CAAC;IAEK,OAAO;;YACX,OAAO,aAAa,CAClB,IAAI,CAAC,QAAQ,EACb,IAAI,CAAC,MAAM,EACX,IAAI,CAAC,SAAS,EACd,IAAI,CAAC,MAAM,EACX,IAAI,CAAC,QAAQ,EACb,IAAI,CAAC,0BAA0B,EAC/B,IAAI,CAAC,oBAAoB,EACzB,IAAI,CAAC,SAAS,EACd,IAAI,CAAC,KAAK,EACV,IAAI,CAAC,gBAAgB,EACrB,IAAI,CAAC,UAAU,EACf,IAAI,CAAC,UAAU,EACf,IAAI,CAAC,UAAU,CAChB,CAAA;QACH,CAAC;KAAA;CACF;AAED;;GAEG;AACH,MAAM,UAAgB,YAAY,CAAC,OAAO,EAAE,aAAa,GAAG,EAAE,EAAE,QAAQ;;QACtE,MAAM,OAAO,GAAG,IAAI,cAAc,CAAC,OAAO,CAAC,CAAA;QAC3C,IAAI,aAAa,EAAE;YACjB,OAAO,CAAC,SAAS,CAAC,aAAa,CAAC,CAAA;SACjC;QACD,IAAI,QAAQ,EAAE;YACZ,IAAI,QAAQ,CAAC,IAAI,EAAE;gBACjB,OAAO,CAAC,gBAAgB,CAAC,QAAQ,CAAC,IAAI,CAAC,CAAA;aACxC;iBAAM,IAAI,QAAQ,CAAC,OAAO,EAAE;gBAC3B,OAAO,CAAC,mBAAmB,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAA;aAC9C;iBAAM;gBACL,MAAM,IAAI,KAAK,CAAC,yCAAyC,CAAC,CAAA;aAC3D;SACF;QACD,OAAO,OAAO,CAAC,OAAO,EAAE,CAAA;IAC1B,CAAC;CAAA;AAqBD,SAAe,aAAa,CAC1B,OAAgB,EAChB,aAAa,GAAG,EAAE,EAClB,QAAgB,EAChB,UAAU,GAAG,EAAE,EACf,OAAO,GAAG,EAAE,EACZ,yBAAyB,GAAG,IAAI,EAChC,mBAAmB,GAAG,KAAK,EAC3B,QAAQ,GAAG,EAAE,EACb,IAAI,GAAG,EAAE,EACT,eAAe,GAAG,EAAE,EACpB,SAAS,GAAG,KAAK,EACjB,YAA0C,SAAS,EACnD,QAAsB;;QAEtB,MAAM,MAAM,GAAyB,EAAE,CAAA;QAEvC,MAAM,CAAC,6BAA6B,GAAG,yBAAyB,CAAA;QAEhE,IAAI,aAAa,EAAE;YACjB,MAAM,CAAC,KAAK,GAAG,aAAa,CAAA;SAC7B;QACD,IAAI,UAAU,EAAE;YACd,MAAM,CAAC,WAAW,GAAG,UAAU,CAAA;SAChC;QACD,IAAI,OAAO,EAAE;YACX,MAAM,CAAC,QAAQ,GAAG,OAAO,CAAA;SAC1B;QACD,IAAI,mBAAmB,EAAE;YACvB,MAAM,CAAC,sBAAsB,GAAG,mBAAmB,CAAA;SACpD;QACD,IAAI,QAAQ,EAAE;YACZ,MAAM,CAAC,SAAS,GAAG,QAAQ,CAAA;SAC5B;QACD,IAAI,IAAI,EAAE;YACR,MAAM,CAAC,IAAI,GAAG,IAAI,CAAA;SACnB;QACD,IAAI,eAAe,EAAE;YACnB,MAAM,CAAC,iBAAiB,GAAG,eAAe,CAAA;SAC3C;QACD,IAAI,SAAS,EAAE;YACb,MAAM,CAAC,SAAS,GAAG,SAAS,CAAA;SAC7B;QACD,IAAI,QAAQ,EAAE;YACZ,MAAM,CAAC,SAAS,GAAG,QAAQ,CAAA;SAC5B;QACD,IAAI,SAAS,EAAE;YACb,MAAM,CAAC,eAAe,GAAG,SAAS,CAAA;SACnC;QACD,IAAI,QAAQ,EAAE;YACZ,MAAM,CAAC,SAAS,GAAG;gBACjB,QAAQ,EAAE,QAAQ,CAAC,QAAQ;gBAC3B,OAAO,EAAE,QAAQ,CAAC,OAAO;gBACzB,kBAAkB,EAAE,QAAQ,CAAC,gBAAgB;aAC9C,CAAA;SACF;QACD,IAAI,CAAC,OAAO,CAAC,mBAAmB,EAAE;YAChC,OAAO,CAAC,eAAe,GAAG,eAAe,IAAI,CAAC,SAAS,CAAC,MAAM,CAAC,EAAE,CAAA;SAClE;aAAM;YACL,OAAO,CAAC,eAAe,GAAG,gCAAgC,MAAM,CAAC,SAAS,IAAI,EAAE,EAAE,CAAA;SACnF;IACH,CAAC;CAAA;AAED,MAAM,UAAgB,eAAe,CACnC,OAAgB,EAChB,MAAc,EACd,UAAe,EAAE;;QAEjB,IAAI,OAAO,CAAC,mBAAmB,EAAE;YAC/B,OAAO,OAAO,CAAC,OAAO,CAAC,EAAE,MAAM,EAAE,IAAI,EAAE,CAAC,CAAA;SACzC;QACD,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;QACvD,MAAM,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC,EAAE,CAAA;QAC9B,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;QAClC,MAAM,IAAI,GAAG,MAAM,KAAK,CAAC;YACvB,OAAO,EAAE;gBACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;aACjD;YACD,MAAM,EAAE,MAAM;YACd,GAAG,EAAE,GAAG,OAAO,aAAa,MAAM,qBAAqB;YACvD,IAAI,EAAE,EAAE,OAAO,EAAE,MAAM,EAAE,MAAM,EAAE;YACjC,OAAO,EAAG,OAA0B,CAAC,SAAS;SAC/C,CAAC,CAAA;QACF,OAAO,IAAI,CAAC,IAAI,CAAA;IAClB,CAAC;CAAA;AAED,MAAM,UAAgB,yBAAyB,CAC7C,OAAgB,EAChB,OAAe;;QAEf,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;QACvD,MAAM,IAAI,GAAG,MAAM,KAAK,CAAC;YACvB,OAAO,EAAE;gBACP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|
package/package.json
CHANGED
package/src/handoff.ts
CHANGED
|
@@ -32,7 +32,7 @@ export type HandoffExtraData = {
|
|
|
32
32
|
interface BotEventData {
|
|
33
33
|
language: string
|
|
34
34
|
country: string
|
|
35
|
-
|
|
35
|
+
botInteractionId?: string
|
|
36
36
|
}
|
|
37
37
|
|
|
38
38
|
function contextDefaults(context: any): BackendContext {
|
|
@@ -184,6 +184,11 @@ export async function humanHandOff(session, queueNameOrId = '', onFinish) {
|
|
|
184
184
|
return builder.handOff()
|
|
185
185
|
}
|
|
186
186
|
|
|
187
|
+
interface BotEventParams {
|
|
188
|
+
language: string
|
|
189
|
+
country: string
|
|
190
|
+
bot_interaction_id?: string
|
|
191
|
+
}
|
|
187
192
|
interface HubtypeHandoffParams {
|
|
188
193
|
queue?: string
|
|
189
194
|
agent_email?: string
|
|
@@ -196,7 +201,7 @@ interface HubtypeHandoffParams {
|
|
|
196
201
|
shadowing?: boolean
|
|
197
202
|
on_finish?: string
|
|
198
203
|
case_extra_data?: HandoffExtraData
|
|
199
|
-
bot_event?:
|
|
204
|
+
bot_event?: BotEventParams
|
|
200
205
|
}
|
|
201
206
|
async function _humanHandOff(
|
|
202
207
|
session: Session,
|
|
@@ -248,7 +253,11 @@ async function _humanHandOff(
|
|
|
248
253
|
params.case_extra_data = extraData
|
|
249
254
|
}
|
|
250
255
|
if (botEvent) {
|
|
251
|
-
params.bot_event =
|
|
256
|
+
params.bot_event = {
|
|
257
|
+
language: botEvent.language,
|
|
258
|
+
country: botEvent.country,
|
|
259
|
+
bot_interaction_id: botEvent.botInteractionId,
|
|
260
|
+
}
|
|
252
261
|
}
|
|
253
262
|
if (!session.is_test_integration) {
|
|
254
263
|
session._botonic_action = `create_case:${JSON.stringify(params)}`
|