@botonic/core 0.20.1 → 0.20.3
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/lib/cjs/core-bot.d.ts +1 -2
- package/lib/cjs/handoff.d.ts +2 -0
- package/lib/cjs/handoff.js +9 -2
- package/lib/cjs/handoff.js.map +1 -1
- package/lib/cjs/hubtype-service.js +4 -17
- package/lib/cjs/hubtype-service.js.map +1 -1
- package/lib/cjs/pusher-utils.d.ts +7 -0
- package/lib/cjs/pusher-utils.js +20 -0
- package/lib/cjs/pusher-utils.js.map +1 -0
- package/lib/esm/core-bot.d.ts +1 -2
- package/lib/esm/handoff.d.ts +2 -0
- package/lib/esm/handoff.js +9 -2
- package/lib/esm/handoff.js.map +1 -1
- package/lib/esm/hubtype-service.js +3 -16
- package/lib/esm/hubtype-service.js.map +1 -1
- package/lib/esm/pusher-utils.d.ts +7 -0
- package/lib/esm/pusher-utils.js +16 -0
- package/lib/esm/pusher-utils.js.map +1 -0
- package/package.json +1 -1
- package/src/core-bot.ts +1 -1
- package/src/handoff.ts +12 -0
- package/src/hubtype-service.ts +2 -16
- package/src/pusher-utils.ts +16 -0
package/lib/cjs/core-bot.d.ts
CHANGED
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@@ -2,7 +2,7 @@ import { Inspector } from './debug';
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2
2
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import { BotRequest, BotResponse, Locales, Route, Routes, Session } from './models';
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3
3
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import { BotonicOutputParser } from './output-parser';
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4
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import { Router } from './routing';
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5
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-
interface CoreBotConfig {
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5
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+
export interface CoreBotConfig {
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6
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appId?: string;
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7
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defaultDelay?: number;
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defaultRoutes?: Route[];
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@@ -33,4 +33,3 @@ export declare class CoreBot {
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setLocale(locale: string, session: Session): void;
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input({ input, session, lastRoutePath, dataProvider, }: BotRequest): Promise<BotResponse>;
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}
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36
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-
export {};
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package/lib/cjs/handoff.d.ts
CHANGED
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@@ -32,6 +32,7 @@ export declare class HandOffBuilder {
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_agentId: string;
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_note: string;
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_caseInfo: string;
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35
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+
_autoIdleMessage: string;
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_shadowing: boolean;
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constructor(session: SessionWithBotonicAction);
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withQueue(queueNameOrId: string): this;
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@@ -41,6 +42,7 @@ export declare class HandOffBuilder {
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withAgentId(agentId: string): this;
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withNote(note: string): this;
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withCaseInfo(caseInfo: string): this;
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+
withAutoIdleMessage(message: string): this;
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withShadowing(shadowing?: boolean): this;
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handOff(): Promise<void>;
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}
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package/lib/cjs/handoff.js
CHANGED
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@@ -59,12 +59,16 @@ class HandOffBuilder {
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this._caseInfo = caseInfo;
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return this;
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}
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+
withAutoIdleMessage(message) {
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+
this._autoIdleMessage = message;
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+
return this;
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+
}
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withShadowing(shadowing = true) {
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this._shadowing = shadowing;
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return this;
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}
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async handOff() {
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-
return _humanHandOff(this._session, this._queue, this._onFinish, this._email, this._agentId, this._caseInfo, this._note, this._shadowing);
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71
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+
return _humanHandOff(this._session, this._queue, this._onFinish, this._email, this._agentId, this._caseInfo, this._note, this._autoIdleMessage, this._shadowing);
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}
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}
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exports.HandOffBuilder = HandOffBuilder;
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@@ -90,7 +94,7 @@ async function humanHandOff(session, queueNameOrId = '', onFinish) {
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return builder.handOff();
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}
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exports.humanHandOff = humanHandOff;
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-
async function _humanHandOff(session, queueNameOrId = '', onFinish, agentEmail = '', agentId = '', caseInfo = '', note = '', shadowing = false) {
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+
async function _humanHandOff(session, queueNameOrId = '', onFinish, agentEmail = '', agentId = '', caseInfo = '', note = '', autoIdleMessage = '', shadowing = false) {
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const params = {};
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if (queueNameOrId) {
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params.queue = queueNameOrId;
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@@ -107,6 +111,9 @@ async function _humanHandOff(session, queueNameOrId = '', onFinish, agentEmail =
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if (note) {
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params.note = note;
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}
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+
if (autoIdleMessage) {
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+
params.auto_idle_message = autoIdleMessage;
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+
}
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if (shadowing) {
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params.shadowing = shadowing;
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}
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package/lib/cjs/handoff.js.map
CHANGED
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@@ -1 +1 @@
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1
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-
{"version":3,"file":"handoff.js","sourceRoot":"","sources":["../../src/handoff.ts"],"names":[],"mappings":";;;;AAAA,0DAAyB;AAEzB,2CAAqD;AAGrD,MAAM,eAAe,GAAG,yBAAyB,CAAA;AA2BjD,SAAS,eAAe,CAAC,OAAY;IACnC,OAAO;QACL,SAAS,EAAE,OAAO,CAAC,SAAS,IAAI,KAAK;KACtC,CAAA;AACH,CAAC;AAEM,KAAK,UAAU,aAAa,CACjC,OAAuB,EACvB,OAAO,GAAG,EAAE;IAEZ,wDAAwD;IACxD,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;IACvD,MAAM,WAAW,GAAG,GAAG,OAAO,6BAA6B,CAAA;IAC3D,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;IAClC,MAAM,IAAI,GAAG,MAAM,eAAK,CAAC;QACvB,OAAO,EAAE;YACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;SACjD;QACD,MAAM,EAAE,MAAM;QACd,GAAG,EAAE,WAAW;QAChB,IAAI,EAAE,EAAE,MAAM,EAAE,OAAO,CAAC,GAAG,CAAC,EAAE,EAAE;QAChC,OAAO,EAAG,OAA0B,CAAC,SAAS;KAC/C,CAAC,CAAA;IACF,OAAO,IAAI,CAAC,IAAI,CAAA;AAClB,CAAC;AAlBD,sCAkBC;AAED,MAAa,cAAc;
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1
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+
{"version":3,"file":"handoff.js","sourceRoot":"","sources":["../../src/handoff.ts"],"names":[],"mappings":";;;;AAAA,0DAAyB;AAEzB,2CAAqD;AAGrD,MAAM,eAAe,GAAG,yBAAyB,CAAA;AA2BjD,SAAS,eAAe,CAAC,OAAY;IACnC,OAAO;QACL,SAAS,EAAE,OAAO,CAAC,SAAS,IAAI,KAAK;KACtC,CAAA;AACH,CAAC;AAEM,KAAK,UAAU,aAAa,CACjC,OAAuB,EACvB,OAAO,GAAG,EAAE;IAEZ,wDAAwD;IACxD,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;IACvD,MAAM,WAAW,GAAG,GAAG,OAAO,6BAA6B,CAAA;IAC3D,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;IAClC,MAAM,IAAI,GAAG,MAAM,eAAK,CAAC;QACvB,OAAO,EAAE;YACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;SACjD;QACD,MAAM,EAAE,MAAM;QACd,GAAG,EAAE,WAAW;QAChB,IAAI,EAAE,EAAE,MAAM,EAAE,OAAO,CAAC,GAAG,CAAC,EAAE,EAAE;QAChC,OAAO,EAAG,OAA0B,CAAC,SAAS;KAC/C,CAAC,CAAA;IACF,OAAO,IAAI,CAAC,IAAI,CAAA;AAClB,CAAC;AAlBD,sCAkBC;AAED,MAAa,cAAc;IAWzB,YAAY,OAAiC;QAC3C,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAA;IACzB,CAAC;IAED,SAAS,CAAC,aAAqB;QAC7B,IAAI,CAAC,MAAM,GAAG,aAAa,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,mBAAmB,CAAC,OAAe;QACjC,IAAI,CAAC,SAAS,GAAG,OAAO,CAAA;QACxB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,gBAAgB,CAAC,IAAY;QAC3B,IAAI,CAAC,SAAS,GAAG,GAAG,mCAAuB,GAAG,IAAI,EAAE,CAAA;QACpD,OAAO,IAAI,CAAA;IACb,CAAC;IAED,cAAc,CAAC,KAAa;QAC1B,IAAI,CAAC,MAAM,GAAG,KAAK,CAAA;QACnB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,WAAW,CAAC,OAAe;QACzB,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAA;QACvB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,QAAQ,CAAC,IAAY;QACnB,IAAI,CAAC,KAAK,GAAG,IAAI,CAAA;QACjB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,YAAY,CAAC,QAAgB;QAC3B,IAAI,CAAC,SAAS,GAAG,QAAQ,CAAA;QACzB,OAAO,IAAI,CAAA;IACb,CAAC;IAED,mBAAmB,CAAC,OAAe;QACjC,IAAI,CAAC,gBAAgB,GAAG,OAAO,CAAA;QAC/B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,aAAa,CAAC,SAAS,GAAG,IAAI;QAC5B,IAAI,CAAC,UAAU,GAAG,SAAS,CAAA;QAC3B,OAAO,IAAI,CAAA;IACb,CAAC;IAED,KAAK,CAAC,OAAO;QACX,OAAO,aAAa,CAClB,IAAI,CAAC,QAAQ,EACb,IAAI,CAAC,MAAM,EACX,IAAI,CAAC,SAAS,EACd,IAAI,CAAC,MAAM,EACX,IAAI,CAAC,QAAQ,EACb,IAAI,CAAC,SAAS,EACd,IAAI,CAAC,KAAK,EACV,IAAI,CAAC,gBAAgB,EACrB,IAAI,CAAC,UAAU,CAChB,CAAA;IACH,CAAC;CACF;AAzED,wCAyEC;AAED;;GAEG;AACI,KAAK,UAAU,YAAY,CAAC,OAAO,EAAE,aAAa,GAAG,EAAE,EAAE,QAAQ;IACtE,MAAM,OAAO,GAAG,IAAI,cAAc,CAAC,OAAO,CAAC,CAAA;IAC3C,IAAI,aAAa,EAAE;QACjB,OAAO,CAAC,SAAS,CAAC,aAAa,CAAC,CAAA;KACjC;IACD,IAAI,QAAQ,EAAE;QACZ,IAAI,QAAQ,CAAC,IAAI,EAAE;YACjB,OAAO,CAAC,gBAAgB,CAAC,QAAQ,CAAC,IAAI,CAAC,CAAA;SACxC;aAAM,IAAI,QAAQ,CAAC,OAAO,EAAE;YAC3B,OAAO,CAAC,mBAAmB,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAA;SAC9C;aAAM;YACL,MAAM,IAAI,KAAK,CAAC,yCAAyC,CAAC,CAAA;SAC3D;KACF;IACD,OAAO,OAAO,CAAC,OAAO,EAAE,CAAA;AAC1B,CAAC;AAfD,oCAeC;AAYD,KAAK,UAAU,aAAa,CAC1B,OAAiC,EACjC,aAAa,GAAG,EAAE,EAClB,QAAgB,EAChB,UAAU,GAAG,EAAE,EACf,OAAO,GAAG,EAAE,EACZ,QAAQ,GAAG,EAAE,EACb,IAAI,GAAG,EAAE,EACT,eAAe,GAAG,EAAE,EACpB,SAAS,GAAG,KAAK;IAEjB,MAAM,MAAM,GAAyB,EAAE,CAAA;IACvC,IAAI,aAAa,EAAE;QACjB,MAAM,CAAC,KAAK,GAAG,aAAa,CAAA;KAC7B;IACD,IAAI,UAAU,EAAE;QACd,MAAM,CAAC,WAAW,GAAG,UAAU,CAAA;KAChC;IACD,IAAI,OAAO,EAAE;QACX,MAAM,CAAC,QAAQ,GAAG,OAAO,CAAA;KAC1B;IACD,IAAI,QAAQ,EAAE;QACZ,MAAM,CAAC,SAAS,GAAG,QAAQ,CAAA;KAC5B;IACD,IAAI,IAAI,EAAE;QACR,MAAM,CAAC,IAAI,GAAG,IAAI,CAAA;KACnB;IACD,IAAI,eAAe,EAAE;QACnB,MAAM,CAAC,iBAAiB,GAAG,eAAe,CAAA;KAC3C;IACD,IAAI,SAAS,EAAE;QACb,MAAM,CAAC,SAAS,GAAG,SAAS,CAAA;KAC7B;IACD,IAAI,QAAQ,EAAE;QACZ,MAAM,CAAC,SAAS,GAAG,QAAQ,CAAA;KAC5B;IACD,OAAO,CAAC,eAAe,GAAG,eAAe,IAAI,CAAC,SAAS,CAAC,MAAM,CAAC,EAAE,CAAA;AACnE,CAAC;AAEM,KAAK,UAAU,eAAe,CACnC,OAAuB,EACvB,MAAc,EACd,UAAe,EAAE;IAEjB,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;IACvD,MAAM,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC,EAAE,CAAA;IAC9B,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;IAClC,MAAM,IAAI,GAAG,MAAM,eAAK,CAAC;QACvB,OAAO,EAAE;YACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;SACjD;QACD,MAAM,EAAE,MAAM;QACd,GAAG,EAAE,GAAG,OAAO,aAAa,MAAM,qBAAqB;QACvD,IAAI,EAAE,EAAE,OAAO,EAAE,MAAM,EAAE,MAAM,EAAE;QACjC,OAAO,EAAG,OAA0B,CAAC,SAAS;KAC/C,CAAC,CAAA;IACF,OAAO,IAAI,CAAC,IAAI,CAAA;AAClB,CAAC;AAlBD,0CAkBC;AAEM,KAAK,UAAU,yBAAyB,CAC7C,OAAuB,EACvB,OAAe;IAEf,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;IACvD,MAAM,IAAI,GAAG,MAAM,eAAK,CAAC;QACvB,OAAO,EAAE;YACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;SACjD;QACD,MAAM,EAAE,MAAM;QACd,GAAG,EAAE,GAAG,OAAO,cAAc,OAAO,wBAAwB;KAC7D,CAAC,CAAA;IACF,OAAO,IAAI,CAAC,IAAI,CAAA;AAClB,CAAC;AAbD,8DAaC;AAEM,KAAK,UAAU,kBAAkB,CACtC,OAAuB;IAEvB,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;IACvD,MAAM,KAAK,GAAG,OAAO,CAAC,GAAG,CAAC,EAAE,CAAA;IAC5B,MAAM,IAAI,GAAG,MAAM,eAAK,CAAC;QACvB,OAAO,EAAE;YACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;SACjD;QACD,MAAM,EAAE,MAAM;QACd,GAAG,EAAE,GAAG,OAAO,YAAY,KAAK,cAAc;KAC/C,CAAC,CAAA;IACF,OAAO,IAAI,CAAC,IAAI,CAAA;AAClB,CAAC;AAbD,gDAaC;AAEM,KAAK,UAAU,sBAAsB,CAC1C,OAAuB,EACvB,EAAE,OAAO,EAAE,UAAU,EAA6C;IAElE,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;IACvD,MAAM,KAAK,GAAG,OAAO,CAAC,GAAG,CAAC,EAAE,CAAA;IAC5B,MAAM,IAAI,GAAG,MAAM,eAAK,CAAC;QACvB,OAAO,EAAE;YACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;SACjD;QACD,MAAM,EAAE,KAAK;QACb,GAAG,EAAE,GAAG,OAAO,YAAY,KAAK,6BAA6B;QAC7D,MAAM,EAAE,EAAE,QAAQ,EAAE,OAAO,EAAE,WAAW,EAAE,UAAU,EAAE;KACvD,CAAC,CAAA;IACF,OAAO,IAAI,CAAC,IAAI,CAAA;AAClB,CAAC;AAfD,wDAeC;AAED,SAAgB,aAAa,CAC3B,OAAiC,EACjC,eAA8B,IAAI;IAElC,IAAI,MAAM,GAAG,cAAc,CAAA;IAC3B,IAAI,YAAY;QAAE,MAAM,GAAG,GAAG,MAAM,IAAI,IAAI,CAAC,SAAS,CAAC,EAAE,YAAY,EAAE,CAAC,EAAE,CAAA;IAC1E,OAAO,CAAC,eAAe,GAAG,MAAM,CAAA;AAClC,CAAC;AAPD,sCAOC;AAED,SAAgB,UAAU,CAAC,OAAiC;IAC1D,OAAO,CAAC,eAAe,GAAG,aAAa,CAAA;AACzC,CAAC;AAFD,gCAEC"}
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@@ -3,26 +3,13 @@ Object.defineProperty(exports, "__esModule", { value: true });
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exports.HubtypeService = void 0;
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const tslib_1 = require("tslib");
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const axios_1 = tslib_1.__importDefault(require("axios"));
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-
const pako_1 = require("pako");
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const pusher_js_1 = tslib_1.__importDefault(require("pusher-js"));
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+
const pusher_utils_1 = require("./pusher-utils");
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const utils_1 = require("./utils");
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/**
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*
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* @param compressedData a string representing gzipped data previously encoded to base64 for very large contents
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* @returns a string representing the information of a very large content
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* Ref: https://stackoverflow.com/questions/4875020/javascript-decompress-inflate-unzip-ungzip-strings
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*/
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function decompressData(compressedData) {
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const strData = atob(compressedData);
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const charData = strData.split('').map(x => x.charCodeAt(0));
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const binData = new Uint8Array(charData);
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const data = pako_1.inflate(binData);
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// @ts-ignore
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return String.fromCharCode.apply(null, new Uint8Array(data));
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}
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const _WEBCHAT_PUSHER_KEY_ = utils_1.getWebpackEnvVar(
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10
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// @ts-ignore
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-
typeof WEBCHAT_PUSHER_KEY !== 'undefined' && WEBCHAT_PUSHER_KEY, 'WEBCHAT_PUSHER_KEY', '434ca667c8e6cb3f641c'
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+
typeof WEBCHAT_PUSHER_KEY !== 'undefined' && WEBCHAT_PUSHER_KEY, 'WEBCHAT_PUSHER_KEY', '434ca667c8e6cb3f641c' // pragma: allowlist secret
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);
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const _HUBTYPE_API_URL_ = utils_1.getWebpackEnvVar(
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14
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// @ts-ignore
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typeof HUBTYPE_API_URL !== 'undefined' && HUBTYPE_API_URL, 'HUBTYPE_API_URL', 'https://api.hubtype.com');
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@@ -92,7 +79,7 @@ class HubtypeService {
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this.channel.bind('botonic_response', data => this.onPusherEvent(data));
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this.channel.bind('botonic_response_compressed', compressedData => {
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try {
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const data = JSON.parse(decompressData(compressedData));
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const data = JSON.parse(pusher_utils_1.decompressData(compressedData));
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this.onPusherEvent(data);
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}
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catch (e) {
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@@ -1 +1 @@
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-
{"version":3,"file":"hubtype-service.js","sourceRoot":"","sources":["../../src/hubtype-service.ts"],"names":[],"mappings":";;;;AAAA,0DAA4C;AAC5C
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1
|
+
{"version":3,"file":"hubtype-service.js","sourceRoot":"","sources":["../../src/hubtype-service.ts"],"names":[],"mappings":";;;;AAAA,0DAA4C;AAC5C,kEAAwD;AAIxD,iDAA+C;AAC/C,mCAA0C;AA0B1C,MAAM,oBAAoB,GAAG,wBAAgB;AAC3C,aAAa;AACb,OAAO,kBAAkB,KAAK,WAAW,IAAI,kBAAkB,EAC/D,oBAAoB,EACpB,sBAAsB,CAAC,2BAA2B;CACnD,CAAA;AACD,MAAM,iBAAiB,GAAG,wBAAgB;AACxC,aAAa;AACb,OAAO,eAAe,KAAK,WAAW,IAAI,eAAe,EACzD,iBAAiB,EACjB,yBAAyB,CAC1B,CAAA;AAED,MAAM,gBAAgB,GAAG,EAAE,GAAG,IAAI,CAAA,CAAC,sFAAsF;AACzH,MAAM,YAAY,GAAG,CAAC,GAAG,IAAI,CAAA,CAAC,kFAAkF;AAEhH;;GAEG;AACH,MAAa,cAAc;IAWzB,YAAY,EACV,KAAK,EACL,IAAI,EACJ,aAAa,EACb,qBAAqB,EACrB,OAAO,EACP,YAAY,EACZ,MAAM,GACa;QATrB,8BAAyB,GAAG,KAAK,CAAA;QAU/B,IAAI,CAAC,KAAK,GAAG,KAAK,CAAA;QAClB,IAAI,CAAC,IAAI,GAAG,IAAI,IAAI,EAAE,CAAA;QACtB,IAAI,CAAC,aAAa,GAAG,aAAa,CAAA;QAClC,IAAI,CAAC,qBAAqB,GAAG,qBAAqB,CAAA;QAClD,IAAI,CAAC,OAAO,GAAG,OAAO,CAAA;QACtB,IAAI,CAAC,YAAY,GAAG,YAAY,CAAA;QAChC,IAAI,CAAC,MAAM,GAAG,MAAM,CAAA;QACpB,IAAI,IAAI,CAAC,IAAI,CAAC,EAAE,IAAI,CAAC,aAAa,IAAI,qBAAqB,CAAC,EAAE;YAC5D,0CAA0C;YAC1C,4CAA4C;YAC5C,6FAA6F;YAC7F,aAAa;YACb,IAAI,CAAC,IAAI,EAAE,CAAA;SACZ;IACH,CAAC;IAED;;OAEG;IACH,IAAI,CAAC,IAAI,EAAE,aAAa,EAAE,qBAAqB;QAC7C,IAAI,IAAI;YAAE,IAAI,CAAC,IAAI,GAAG,IAAI,CAAA;QAC1B,IAAI,aAAa;YAAE,IAAI,CAAC,aAAa,GAAG,aAAa,CAAA;QACrD,IAAI,qBAAqB;YACvB,IAAI,CAAC,qBAAqB,GAAG,qBAAqB,CAAA;QACpD,OAAO,IAAI,CAAC,WAAW,EAAE,CAAA;IAC3B,CAAC;IAED;;OAEG;IACH,WAAW;QACT,IAAI,IAAI,CAAC,MAAM;YAAE,OAAO,OAAO,CAAC,OAAO,EAAE,CAAA;QACzC,IAAI,CAAC,IAAI,CAAC,IAAI,CAAC,EAAE,IAAI,CAAC,IAAI,CAAC,KAAK,EAAE;YAChC,oCAAoC;YACpC,OAAO,OAAO,CAAC,MAAM,CAAC,0CAA0C,CAAC,CAAA;SAClE;QACD,IAAI,CAAC,MAAM,GAAG,IAAI,mBAAM,CAAC,oBAAoB,kBAC3C,OAAO,EAAE,IAAI,EACb,YAAY,EAAE,GAAG,iBAAiB,0CAA0C,IAAI,CAAC,KAAK,QAAQ,EAC9F,QAAQ,EAAE,IAAI,EACd,IAAI,EAAE;gBACJ,OAAO,EAAE,IAAI,CAAC,gBAAgB,EAAE;aAClB,IACb,IAAI,CAAC,mBAAmB,EAAE,EAC7B,CAAA;QACF,IAAI,CAAC,OAAO,GAAG,IAAI,CAAC,MAAM,CAAC,SAAS,CAAC,IAAI,CAAC,aAAa,CAAC,CAAA;QACxD,MAAM,iBAAiB,GAAG,IAAI,OAAO,CAAO,CAAC,OAAO,EAAE,MAAM,EAAE,EAAE;YAC9D,MAAM,cAAc,GAAG,GAAG,CAAC,EAAE;gBAC3B,mEAAmE;gBACnE,YAAY,CAAC,cAAc,CAAC,CAAA;gBAC5B,IAAI,CAAC,aAAa,EAAE,CAAA;gBACpB,MAAM,CAAC,GAAG,CAAC,CAAA;YACb,CAAC,CAAA;YACD,MAAM,cAAc,GAAG,UAAU,CAC/B,GAAG,EAAE,CAAC,cAAc,CAAC,oBAAoB,CAAC,EAC1C,IAAI,CAAC,yBAAyB,CAC/B,CAAA;YACD,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,+BAA+B,EAAE,GAAG,EAAE;gBACtD,+HAA+H;gBAC/H,IAAI,CAAC,oBAAoB,EAAE,CAAA;gBAC3B,YAAY,CAAC,cAAc,CAAC,CAAA;gBAC5B,OAAO,EAAE,CAAA;YACX,CAAC,CAAC,CAAA;YACF,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,kBAAkB,EAAE,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,aAAa,CAAC,IAAI,CAAC,CAAC,CAAA;YACvE,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,6BAA6B,EAAE,cAAc,CAAC,EAAE;gBAChE,IAAI;oBACF,MAAM,IAAI,GAAG,IAAI,CAAC,KAAK,CAAC,6BAAc,CAAC,cAAc,CAAC,CAAC,CAAA;oBACvD,IAAI,CAAC,aAAa,CAAC,IAAI,CAAC,CAAA;iBACzB;gBAAC,OAAO,CAAC,EAAE;oBACV,OAAO,CAAC,KAAK,CAAC,kCAAkC,EAAE,CAAC,CAAC,CAAA;iBACrD;YACH,CAAC,CAAC,CAAA;YACF,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,qBAAqB,EAAE,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,aAAa,CAAC,IAAI,CAAC,CAAC,CAAA;YAE1E,IAAI,CAAC,MAAM;gBACT,IAAI,CAAC,MAAM,CAAC,UAAU,CAAC,IAAI,CAAC,OAAO,EAAE,KAAK,CAAC,EAAE;oBAC3C,IAAI,KAAK,CAAC,IAAI,IAAI,gBAAgB;wBAAE,IAAI,CAAC,sBAAsB,CAAC,KAAK,CAAC,CAAA;yBACjE;wBACH,MAAM,QAAQ,GACZ,KAAK,CAAC,KAAK,IAAI,KAAK,CAAC,KAAK,CAAC,IAAI;4BAC7B,CAAC,CAAC,KAAK,CAAC,KAAK,CAAC,IAAI,CAAC,IAAI,IAAI,KAAK,CAAC,KAAK,CAAC,IAAI,CAAC,OAAO;4BACnD,CAAC,CAAC,kBAAkB,CAAA;wBACxB,cAAc,CAAC,iBAAiB,QAAQ,GAAG,CAAC,CAAA;qBAC7C;gBACH,CAAC,CAAC,CAAA;QACN,CAAC,CAAC,CAAA;QACF,IAAI,CAAC,MAAM,CAAC,UAAU,CAAC,IAAI,CAAC,cAAc,EAAE,MAAM,CAAC,EAAE;YACnD,IAAI,MAAM,CAAC,OAAO,KAAK,YAAY;gBAAE,IAAI,CAAC,iBAAiB,EAAE,CAAA;YAC7D,IAAI,MAAM,CAAC,OAAO,KAAK,WAAW;gBAAE,IAAI,CAAC,sBAAsB,CAAC,IAAI,CAAC,CAAA;YACrE,IAAI,MAAM,CAAC,OAAO,KAAK,aAAa;gBAAE,IAAI,CAAC,sBAAsB,CAAC,KAAK,CAAC,CAAA;QAC1E,CAAC,CAAC,CAAA;QAEF,OAAO,iBAAiB,CAAA;IAC1B,CAAC;IAED,gBAAgB;QACd,MAAM,OAAO,GAAG,EAAE,CAAA;QAClB,IAAI,IAAI,CAAC,IAAI,IAAI,IAAI,CAAC,IAAI,CAAC,EAAE;YAAE,OAAO,CAAC,mBAAmB,CAAC,GAAG,IAAI,CAAC,IAAI,CAAC,EAAE,CAAA;QAC1E,IAAI,IAAI,CAAC,aAAa;YACpB,OAAO,CAAC,2BAA2B,CAAC,GAAG,IAAI,CAAC,aAAa,CAAA;QAC3D,IAAI,IAAI,CAAC,qBAAqB;YAC5B,OAAO,CAAC,oCAAoC,CAAC,GAAG,IAAI,CAAC,qBAAqB,CAAA;QAC5E,OAAO,OAAyB,CAAA;IAClC,CAAC;IAED,mBAAmB;QACjB,IAAI,CAAC,IAAI,CAAC,MAAM,EAAE;YAChB,OAAO,EAAE,eAAe,EAAE,gBAAgB,EAAE,WAAW,EAAE,YAAY,EAAE,CAAA;SACxE;QACD,OAAO;YACL,eAAe,EAAE,IAAI,CAAC,MAAM,CAAC,eAAe,IAAI,gBAAgB;YAChE,WAAW,EAAE,IAAI,CAAC,MAAM,CAAC,WAAW,IAAI,YAAY;SACrD,CAAA;IACH,CAAC;IAED,iBAAiB;QACf,IAAI,IAAI,CAAC,MAAM,EAAE;YACf,IAAI,CAAC,MAAM,CAAC,MAAM,CAAC,IAAI,CAAC,OAAO,mCAC1B,IAAI,CAAC,MAAM,CAAC,MAAM,CAAC,IAAI,CAAC,OAAO,GAC/B,IAAI,CAAC,gBAAgB,EAAE,CAC3B,CAAA;SACF;IACH,CAAC;IAED,sBAAsB,CAAC,MAAe;QACpC,IAAI,CAAC,aAAa,CAAC,EAAE,MAAM,EAAE,kBAAkB,EAAE,MAAM,EAAE,CAAC,CAAA;IAC5D,CAAC;IAED,aAAa,CAAC,KAAU;QACtB,IAAI,IAAI,CAAC,OAAO,IAAI,OAAO,IAAI,CAAC,OAAO,KAAK,UAAU;YAAE,IAAI,CAAC,OAAO,CAAC,KAAK,CAAC,CAAA;IAC7E,CAAC;IAED,IAAI,aAAa;QACf,OAAO,qBAAqB,IAAI,CAAC,KAAK,IAAI,IAAI,CAAC,IAAI,CAAC,EAAE,EAAE,CAAA;IAC1D,CAAC;IAED,eAAe,CAAC,OAAY;QAC1B,IAAI,CAAC,OAAO,CAAC;YACX,MAAM,EAAE,qBAAqB;YAC7B,OAAO,EAAE,EAAE,EAAE,EAAE,OAAO,CAAC,EAAE,EAAE,GAAG,EAAE,CAAC,EAAE;SACpC,CAAC,CAAA;IACJ,CAAC;IAED,iBAAiB,CAAC,OAAY;QAC5B,IAAI,CAAC,OAAO,CAAC;YACX,MAAM,EAAE,qBAAqB;YAC7B,OAAO,EAAE,EAAE,EAAE,EAAE,OAAO,CAAC,EAAE,EAAE,GAAG,EAAE,CAAC,EAAE,WAAW,EAAE,OAAO,EAAE;SAC1D,CAAC,CAAA;IACJ,CAAC;IAED;;OAEG;IACH,KAAK,CAAC,WAAW,CAAC,IAAiB,EAAE,OAAY;QAC/C,IAAI;YACF,aAAa;YACb,MAAM,IAAI,CAAC,IAAI,CAAC,IAAI,CAAC,CAAA;YACrB,MAAM,eAAK,CAAC,IAAI,CACd,GAAG,iBAAiB,0CAA0C,IAAI,CAAC,KAAK,GAAG,EAC3E;gBACE,MAAM,EAAE,IAAI,CAAC,IAAI;gBACjB,OAAO,EAAE,OAAO;aACjB,EACD;gBACE,cAAc,EAAE,MAAM,CAAC,EAAE,CAAC,MAAM,KAAK,GAAG;aACzC,CACF,CAAA;YACD,IAAI,CAAC,eAAe,CAAC,OAAO,CAAC,CAAA;SAC9B;QAAC,OAAO,CAAC,EAAE;YACV,IAAI,CAAC,iBAAiB,CAAC,OAAO,CAAC,CAAA;SAChC;QACD,OAAO,OAAO,CAAC,OAAO,EAAE,CAAA;IAC1B,CAAC;IAED,MAAM,CAAC,KAAK,CAAC,oBAAoB,CAAC,EAChC,KAAK,GAGN;QACC,OAAO,eAAK,CAAC,GAAG,CACd,GAAG,iBAAiB,yBAAyB,KAAK,cAAc,CACjE,CAAA;IACH,CAAC;IAED,aAAa;QACX,IAAI,CAAC,IAAI,CAAC,MAAM;YAAE,OAAM;QACxB,IAAI,CAAC,MAAM,CAAC,UAAU,EAAE,CAAA;QACxB,IAAI,CAAC,MAAM,CAAC,WAAW,CAAC,IAAI,CAAC,aAAa,CAAC,CAAA;QAC3C,IAAI,CAAC,MAAM,CAAC,UAAU,EAAE,CAAA;QACxB,IAAI,CAAC,MAAM,CAAC,QAAQ,GAAG,EAAc,CAAA;QACrC,IAAI,CAAC,MAAM,GAAG,IAAI,CAAA;IACpB,CAAC;IAED,KAAK,CAAC,oBAAoB;QACxB,MAAM,IAAI,CAAC,kBAAkB,EAAE,CAAA;IACjC,CAAC;IAED,KAAK,CAAC,kBAAkB;QACtB,KAAK,MAAM,OAAO,IAAI,IAAI,CAAC,YAAY,EAAE,EAAE;YACzC,OAAO,CAAC,WAAW;gBACjB,CAAC,MAAM,IAAI,CAAC,WAAW,CAAC,IAAI,CAAC,IAAI,EAAE,OAAO,CAAC,WAAW,CAAC,CAAC,CAAA;SAC3D;IACH,CAAC;CACF;AA/ND,wCA+NC"}
|
|
@@ -0,0 +1,7 @@
|
|
|
1
|
+
/**
|
|
2
|
+
*
|
|
3
|
+
* @param compressedData a string representing gzipped data previously encoded to base64 for very large contents
|
|
4
|
+
* @returns a string representing the information of a very large content
|
|
5
|
+
* Ref: https://stackoverflow.com/questions/4875020/javascript-decompress-inflate-unzip-ungzip-strings (check jsfiddle proposal)
|
|
6
|
+
*/
|
|
7
|
+
export declare function decompressData(compressedData: string): string;
|
|
@@ -0,0 +1,20 @@
|
|
|
1
|
+
"use strict";
|
|
2
|
+
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
|
+
exports.decompressData = void 0;
|
|
4
|
+
const pako_1 = require("pako");
|
|
5
|
+
/**
|
|
6
|
+
*
|
|
7
|
+
* @param compressedData a string representing gzipped data previously encoded to base64 for very large contents
|
|
8
|
+
* @returns a string representing the information of a very large content
|
|
9
|
+
* Ref: https://stackoverflow.com/questions/4875020/javascript-decompress-inflate-unzip-ungzip-strings (check jsfiddle proposal)
|
|
10
|
+
*/
|
|
11
|
+
function decompressData(compressedData) {
|
|
12
|
+
const strData = atob(compressedData); // Decode base64 (convert ascii to binary)
|
|
13
|
+
const charData = strData.split('').map(x => x.charCodeAt(0)); // Convert binary string to character-number array
|
|
14
|
+
const binData = new Uint8Array(charData); // Turn number array into byte-array
|
|
15
|
+
const data = pako_1.inflate(binData);
|
|
16
|
+
// @ts-ignore
|
|
17
|
+
return String.fromCharCode.apply(null, new Uint8Array(data)); // Convert gunzipped byteArray back to ascii string
|
|
18
|
+
}
|
|
19
|
+
exports.decompressData = decompressData;
|
|
20
|
+
//# sourceMappingURL=pusher-utils.js.map
|
|
@@ -0,0 +1 @@
|
|
|
1
|
+
{"version":3,"file":"pusher-utils.js","sourceRoot":"","sources":["../../src/pusher-utils.ts"],"names":[],"mappings":";;;AAAA,+BAA8B;AAE9B;;;;;GAKG;AACH,SAAgB,cAAc,CAAC,cAAsB;IACnD,MAAM,OAAO,GAAG,IAAI,CAAC,cAAc,CAAC,CAAA,CAAC,0CAA0C;IAC/E,MAAM,QAAQ,GAAG,OAAO,CAAC,KAAK,CAAC,EAAE,CAAC,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,CAAC,CAAC,CAAC,UAAU,CAAC,CAAC,CAAC,CAAC,CAAA,CAAC,kDAAkD;IAC/G,MAAM,OAAO,GAAG,IAAI,UAAU,CAAC,QAAQ,CAAC,CAAA,CAAC,oCAAoC;IAC7E,MAAM,IAAI,GAAG,cAAO,CAAC,OAAO,CAAC,CAAA;IAC7B,aAAa;IACb,OAAO,MAAM,CAAC,YAAY,CAAC,KAAK,CAAC,IAAI,EAAE,IAAI,UAAU,CAAC,IAAI,CAAC,CAAC,CAAA,CAAC,mDAAmD;AAClH,CAAC;AAPD,wCAOC"}
|
package/lib/esm/core-bot.d.ts
CHANGED
|
@@ -2,7 +2,7 @@ import { Inspector } from './debug';
|
|
|
2
2
|
import { BotRequest, BotResponse, Locales, Route, Routes, Session } from './models';
|
|
3
3
|
import { BotonicOutputParser } from './output-parser';
|
|
4
4
|
import { Router } from './routing';
|
|
5
|
-
interface CoreBotConfig {
|
|
5
|
+
export interface CoreBotConfig {
|
|
6
6
|
appId?: string;
|
|
7
7
|
defaultDelay?: number;
|
|
8
8
|
defaultRoutes?: Route[];
|
|
@@ -33,4 +33,3 @@ export declare class CoreBot {
|
|
|
33
33
|
setLocale(locale: string, session: Session): void;
|
|
34
34
|
input({ input, session, lastRoutePath, dataProvider, }: BotRequest): Promise<BotResponse>;
|
|
35
35
|
}
|
|
36
|
-
export {};
|
package/lib/esm/handoff.d.ts
CHANGED
|
@@ -32,6 +32,7 @@ export declare class HandOffBuilder {
|
|
|
32
32
|
_agentId: string;
|
|
33
33
|
_note: string;
|
|
34
34
|
_caseInfo: string;
|
|
35
|
+
_autoIdleMessage: string;
|
|
35
36
|
_shadowing: boolean;
|
|
36
37
|
constructor(session: SessionWithBotonicAction);
|
|
37
38
|
withQueue(queueNameOrId: string): this;
|
|
@@ -41,6 +42,7 @@ export declare class HandOffBuilder {
|
|
|
41
42
|
withAgentId(agentId: string): this;
|
|
42
43
|
withNote(note: string): this;
|
|
43
44
|
withCaseInfo(caseInfo: string): this;
|
|
45
|
+
withAutoIdleMessage(message: string): this;
|
|
44
46
|
withShadowing(shadowing?: boolean): this;
|
|
45
47
|
handOff(): Promise<void>;
|
|
46
48
|
}
|
package/lib/esm/handoff.js
CHANGED
|
@@ -54,12 +54,16 @@ export class HandOffBuilder {
|
|
|
54
54
|
this._caseInfo = caseInfo;
|
|
55
55
|
return this;
|
|
56
56
|
}
|
|
57
|
+
withAutoIdleMessage(message) {
|
|
58
|
+
this._autoIdleMessage = message;
|
|
59
|
+
return this;
|
|
60
|
+
}
|
|
57
61
|
withShadowing(shadowing = true) {
|
|
58
62
|
this._shadowing = shadowing;
|
|
59
63
|
return this;
|
|
60
64
|
}
|
|
61
65
|
async handOff() {
|
|
62
|
-
return _humanHandOff(this._session, this._queue, this._onFinish, this._email, this._agentId, this._caseInfo, this._note, this._shadowing);
|
|
66
|
+
return _humanHandOff(this._session, this._queue, this._onFinish, this._email, this._agentId, this._caseInfo, this._note, this._autoIdleMessage, this._shadowing);
|
|
63
67
|
}
|
|
64
68
|
}
|
|
65
69
|
/**
|
|
@@ -83,7 +87,7 @@ export async function humanHandOff(session, queueNameOrId = '', onFinish) {
|
|
|
83
87
|
}
|
|
84
88
|
return builder.handOff();
|
|
85
89
|
}
|
|
86
|
-
async function _humanHandOff(session, queueNameOrId = '', onFinish, agentEmail = '', agentId = '', caseInfo = '', note = '', shadowing = false) {
|
|
90
|
+
async function _humanHandOff(session, queueNameOrId = '', onFinish, agentEmail = '', agentId = '', caseInfo = '', note = '', autoIdleMessage = '', shadowing = false) {
|
|
87
91
|
const params = {};
|
|
88
92
|
if (queueNameOrId) {
|
|
89
93
|
params.queue = queueNameOrId;
|
|
@@ -100,6 +104,9 @@ async function _humanHandOff(session, queueNameOrId = '', onFinish, agentEmail =
|
|
|
100
104
|
if (note) {
|
|
101
105
|
params.note = note;
|
|
102
106
|
}
|
|
107
|
+
if (autoIdleMessage) {
|
|
108
|
+
params.auto_idle_message = autoIdleMessage;
|
|
109
|
+
}
|
|
103
110
|
if (shadowing) {
|
|
104
111
|
params.shadowing = shadowing;
|
|
105
112
|
}
|
package/lib/esm/handoff.js.map
CHANGED
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"handoff.js","sourceRoot":"","sources":["../../src/handoff.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,MAAM,OAAO,CAAA;AAEzB,OAAO,EAAE,uBAAuB,EAAE,MAAM,aAAa,CAAA;AAGrD,MAAM,eAAe,GAAG,yBAAyB,CAAA;AA2BjD,SAAS,eAAe,CAAC,OAAY;IACnC,OAAO;QACL,SAAS,EAAE,OAAO,CAAC,SAAS,IAAI,KAAK;KACtC,CAAA;AACH,CAAC;AAED,MAAM,CAAC,KAAK,UAAU,aAAa,CACjC,OAAuB,EACvB,OAAO,GAAG,EAAE;IAEZ,wDAAwD;IACxD,MAAM,OAAO,GAAG,OAAO,CAAC,YAAY,IAAI,eAAe,CAAA;IACvD,MAAM,WAAW,GAAG,GAAG,OAAO,6BAA6B,CAAA;IAC3D,OAAO,GAAG,eAAe,CAAC,OAAO,CAAC,CAAA;IAClC,MAAM,IAAI,GAAG,MAAM,KAAK,CAAC;QACvB,OAAO,EAAE;YACP,aAAa,EAAE,UAAU,OAAO,CAAC,aAAa,EAAE;SACjD;QACD,MAAM,EAAE,MAAM;QACd,GAAG,EAAE,WAAW;QAChB,IAAI,EAAE,EAAE,MAAM,EAAE,OAAO,CAAC,GAAG,CAAC,EAAE,EAAE;QAChC,OAAO,EAAG,OAA0B,CAAC,SAAS;KAC/C,CAAC,CAAA;IACF,OAAO,IAAI,CAAC,IAAI,CAAA;AAClB,CAAC;AAED,MAAM,OAAO,cAAc;
|
|
1
|
+
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YAAY;QAAE,MAAM,GAAG,GAAG,MAAM,IAAI,IAAI,CAAC,SAAS,CAAC,EAAE,YAAY,EAAE,CAAC,EAAE,CAAA;IAC1E,OAAO,CAAC,eAAe,GAAG,MAAM,CAAA;AAClC,CAAC;AAED,MAAM,UAAU,UAAU,CAAC,OAAiC;IAC1D,OAAO,CAAC,eAAe,GAAG,aAAa,CAAA;AACzC,CAAC"}
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@@ -1,24 +1,11 @@
|
|
|
1
1
|
import axios from 'axios';
|
|
2
|
-
import { inflate } from 'pako';
|
|
3
2
|
import Pusher from 'pusher-js';
|
|
3
|
+
import { decompressData } from './pusher-utils';
|
|
4
4
|
import { getWebpackEnvVar } from './utils';
|
|
5
|
-
/**
|
|
6
|
-
*
|
|
7
|
-
* @param compressedData a string representing gzipped data previously encoded to base64 for very large contents
|
|
8
|
-
* @returns a string representing the information of a very large content
|
|
9
|
-
* Ref: https://stackoverflow.com/questions/4875020/javascript-decompress-inflate-unzip-ungzip-strings
|
|
10
|
-
*/
|
|
11
|
-
function decompressData(compressedData) {
|
|
12
|
-
const strData = atob(compressedData);
|
|
13
|
-
const charData = strData.split('').map(x => x.charCodeAt(0));
|
|
14
|
-
const binData = new Uint8Array(charData);
|
|
15
|
-
const data = inflate(binData);
|
|
16
|
-
// @ts-ignore
|
|
17
|
-
return String.fromCharCode.apply(null, new Uint8Array(data));
|
|
18
|
-
}
|
|
19
5
|
const _WEBCHAT_PUSHER_KEY_ = getWebpackEnvVar(
|
|
20
6
|
// @ts-ignore
|
|
21
|
-
typeof WEBCHAT_PUSHER_KEY !== 'undefined' && WEBCHAT_PUSHER_KEY, 'WEBCHAT_PUSHER_KEY', '434ca667c8e6cb3f641c'
|
|
7
|
+
typeof WEBCHAT_PUSHER_KEY !== 'undefined' && WEBCHAT_PUSHER_KEY, 'WEBCHAT_PUSHER_KEY', '434ca667c8e6cb3f641c' // pragma: allowlist secret
|
|
8
|
+
);
|
|
22
9
|
const _HUBTYPE_API_URL_ = getWebpackEnvVar(
|
|
23
10
|
// @ts-ignore
|
|
24
11
|
typeof HUBTYPE_API_URL !== 'undefined' && HUBTYPE_API_URL, 'HUBTYPE_API_URL', 'https://api.hubtype.com');
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"hubtype-service.js","sourceRoot":"","sources":["../../src/hubtype-service.ts"],"names":[],"mappings":"AAAA,OAAO,KAAwB,MAAM,OAAO,CAAA;AAC5C,OAAO,
|
|
1
|
+
{"version":3,"file":"hubtype-service.js","sourceRoot":"","sources":["../../src/hubtype-service.ts"],"names":[],"mappings":"AAAA,OAAO,KAAwB,MAAM,OAAO,CAAA;AAC5C,OAAO,MAAgC,MAAM,WAAW,CAAA;AAIxD,OAAO,EAAE,cAAc,EAAE,MAAM,gBAAgB,CAAA;AAC/C,OAAO,EAAE,gBAAgB,EAAE,MAAM,SAAS,CAAA;AA0B1C,MAAM,oBAAoB,GAAG,gBAAgB;AAC3C,aAAa;AACb,OAAO,kBAAkB,KAAK,WAAW,IAAI,kBAAkB,EAC/D,oBAAoB,EACpB,sBAAsB,CAAC,2BAA2B;CACnD,CAAA;AACD,MAAM,iBAAiB,GAAG,gBAAgB;AACxC,aAAa;AACb,OAAO,eAAe,KAAK,WAAW,IAAI,eAAe,EACzD,iBAAiB,EACjB,yBAAyB,CAC1B,CAAA;AAED,MAAM,gBAAgB,GAAG,EAAE,GAAG,IAAI,CAAA,CAAC,sFAAsF;AACzH,MAAM,YAAY,GAAG,CAAC,GAAG,IAAI,CAAA,CAAC,kFAAkF;AAEhH;;GAEG;AACH,MAAM,OAAO,cAAc;IAWzB,YAAY,EACV,KAAK,EACL,IAAI,EACJ,aAAa,EACb,qBAAqB,EACrB,OAAO,EACP,YAAY,EACZ,MAAM,GACa;QATrB,8BAAyB,GAAG,KAAK,CAAA;QAU/B,IAAI,CAAC,KAAK,GAAG,KAAK,CAAA;QAClB,IAAI,CAAC,IAAI,GAAG,IAAI,IAAI,EAAE,CAAA;QACtB,IAAI,CAAC,aAAa,GAAG,aAAa,CAAA;QAClC,IAAI,CAAC,qBAAqB,GAAG,qBAAqB,CAAA;QAClD,IAAI,CAAC,OAAO,GAAG,OAAO,CAAA;QACtB,IAAI,CAAC,YAAY,GAAG,YAAY,CAAA;QAChC,IAAI,CAAC,MAAM,GAAG,MAAM,CAAA;QACpB,IAAI,IAAI,CAAC,IAAI,CAAC,EAAE,IAAI,CAAC,aAAa,IAAI,qBAAqB,CAAC,EAAE;YAC5D,0CAA0C;YAC1C,4CAA4C;YAC5C,6FAA6F;YAC7F,aAAa;YACb,IAAI,CAAC,IAAI,EAAE,CAAA;SACZ;IACH,CAAC;IAED;;OAEG;IACH,IAAI,CAAC,IAAI,EAAE,aAAa,EAAE,qBAAqB;QAC7C,IAAI,IAAI;YAAE,IAAI,CAAC,IAAI,GAAG,IAAI,CAAA;QAC1B,IAAI,aAAa;YAAE,IAAI,CAAC,aAAa,GAAG,aAAa,CAAA;QACrD,IAAI,qBAAqB;YACvB,IAAI,CAAC,qBAAqB,GAAG,qBAAqB,CAAA;QACpD,OAAO,IAAI,CAAC,WAAW,EAAE,CAAA;IAC3B,CAAC;IAED;;OAEG;IACH,WAAW;QACT,IAAI,IAAI,CAAC,MAAM;YAAE,OAAO,OAAO,CAAC,OAAO,EAAE,CAAA;QACzC,IAAI,CAAC,IAAI,CAAC,IAAI,CAAC,EAAE,IAAI,CAAC,IAAI,CAAC,KAAK,EAAE;YAChC,oCAAoC;YACpC,OAAO,OAAO,CAAC,MAAM,CAAC,0CAA0C,CAAC,CAAA;SAClE;QACD,IAAI,CAAC,MAAM,GAAG,IAAI,MAAM,CAAC,oBAAoB,kBAC3C,OAAO,EAAE,IAAI,EACb,YAAY,EAAE,GAAG,iBAAiB,0CAA0C,IAAI,CAAC,KAAK,QAAQ,EAC9F,QAAQ,EAAE,IAAI,EACd,IAAI,EAAE;gBACJ,OAAO,EAAE,IAAI,CAAC,gBAAgB,EAAE;aAClB,IACb,IAAI,CAAC,mBAAmB,EAAE,EAC7B,CAAA;QACF,IAAI,CAAC,OAAO,GAAG,IAAI,CAAC,MAAM,CAAC,SAAS,CAAC,IAAI,CAAC,aAAa,CAAC,CAAA;QACxD,MAAM,iBAAiB,GAAG,IAAI,OAAO,CAAO,CAAC,OAAO,EAAE,MAAM,EAAE,EAAE;YAC9D,MAAM,cAAc,GAAG,GAAG,CAAC,EAAE;gBAC3B,mEAAmE;gBACnE,YAAY,CAAC,cAAc,CAAC,CAAA;gBAC5B,IAAI,CAAC,aAAa,EAAE,CAAA;gBACpB,MAAM,CAAC,GAAG,CAAC,CAAA;YACb,CAAC,CAAA;YACD,MAAM,cAAc,GAAG,UAAU,CAC/B,GAAG,EAAE,CAAC,cAAc,CAAC,oBAAoB,CAAC,EAC1C,IAAI,CAAC,yBAAyB,CAC/B,CAAA;YACD,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,+BAA+B,EAAE,GAAG,EAAE;gBACtD,+HAA+H;gBAC/H,IAAI,CAAC,oBAAoB,EAAE,CAAA;gBAC3B,YAAY,CAAC,cAAc,CAAC,CAAA;gBAC5B,OAAO,EAAE,CAAA;YACX,CAAC,CAAC,CAAA;YACF,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,kBAAkB,EAAE,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,aAAa,CAAC,IAAI,CAAC,CAAC,CAAA;YACvE,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,6BAA6B,EAAE,cAAc,CAAC,EAAE;gBAChE,IAAI;oBACF,MAAM,IAAI,GAAG,IAAI,CAAC,KAAK,CAAC,cAAc,CAAC,cAAc,CAAC,CAAC,CAAA;oBACvD,IAAI,CAAC,aAAa,CAAC,IAAI,CAAC,CAAA;iBACzB;gBAAC,OAAO,CAAC,EAAE;oBACV,OAAO,CAAC,KAAK,CAAC,kCAAkC,EAAE,CAAC,CAAC,CAAA;iBACrD;YACH,CAAC,CAAC,CAAA;YACF,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,qBAAqB,EAAE,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,aAAa,CAAC,IAAI,CAAC,CAAC,CAAA;YAE1E,IAAI,CAAC,MAAM;gBACT,IAAI,CAAC,MAAM,CAAC,UAAU,CAAC,IAAI,CAAC,OAAO,EAAE,KAAK,CAAC,EAAE;oBAC3C,IAAI,KAAK,CAAC,IAAI,IAAI,gBAAgB;wBAAE,IAAI,CAAC,sBAAsB,CAAC,KAAK,CAAC,CAAA;yBACjE;wBACH,MAAM,QAAQ,GACZ,KAAK,CAAC,KAAK,IAAI,KAAK,CAAC,KAAK,CAAC,IAAI;4BAC7B,CAAC,CAAC,KAAK,CAAC,KAAK,CAAC,IAAI,CAAC,IAAI,IAAI,KAAK,CAAC,KAAK,CAAC,IAAI,CAAC,OAAO;4BACnD,CAAC,CAAC,kBAAkB,CAAA;wBACxB,cAAc,CAAC,iBAAiB,QAAQ,GAAG,CAAC,CAAA;qBAC7C;gBACH,CAAC,CAAC,CAAA;QACN,CAAC,CAAC,CAAA;QACF,IAAI,CAAC,MAAM,CAAC,UAAU,CAAC,IAAI,CAAC,cAAc,EAAE,MAAM,CAAC,EAAE;YACnD,IAAI,MAAM,CAAC,OAAO,KAAK,YAAY;gBAAE,IAAI,CAAC,iBAAiB,EAAE,CAAA;YAC7D,IAAI,MAAM,CAAC,OAAO,KAAK,WAAW;gBAAE,IAAI,CAAC,sBAAsB,CAAC,IAAI,CAAC,CAAA;YACrE,IAAI,MAAM,CAAC,OAAO,KAAK,aAAa;gBAAE,IAAI,CAAC,sBAAsB,CAAC,KAAK,CAAC,CAAA;QAC1E,CAAC,CAAC,CAAA;QAEF,OAAO,iBAAiB,CAAA;IAC1B,CAAC;IAED,gBAAgB;QACd,MAAM,OAAO,GAAG,EAAE,CAAA;QAClB,IAAI,IAAI,CAAC,IAAI,IAAI,IAAI,CAAC,IAAI,CAAC,EAAE;YAAE,OAAO,CAAC,mBAAmB,CAAC,GAAG,IAAI,CAAC,IAAI,CAAC,EAAE,CAAA;QAC1E,IAAI,IAAI,CAAC,aAAa;YACpB,OAAO,CAAC,2BAA2B,CAAC,GAAG,IAAI,CAAC,aAAa,CAAA;QAC3D,IAAI,IAAI,CAAC,qBAAqB;YAC5B,OAAO,CAAC,oCAAoC,CAAC,GAAG,IAAI,CAAC,qBAAqB,CAAA;QAC5E,OAAO,OAAyB,CAAA;IAClC,CAAC;IAED,mBAAmB;QACjB,IAAI,CAAC,IAAI,CAAC,MAAM,EAAE;YAChB,OAAO,EAAE,eAAe,EAAE,gBAAgB,EAAE,WAAW,EAAE,YAAY,EAAE,CAAA;SACxE;QACD,OAAO;YACL,eAAe,EAAE,IAAI,CAAC,MAAM,CAAC,eAAe,IAAI,gBAAgB;YAChE,WAAW,EAAE,IAAI,CAAC,MAAM,CAAC,WAAW,IAAI,YAAY;SACrD,CAAA;IACH,CAAC;IAED,iBAAiB;QACf,IAAI,IAAI,CAAC,MAAM,EAAE;YACf,IAAI,CAAC,MAAM,CAAC,MAAM,CAAC,IAAI,CAAC,OAAO,mCAC1B,IAAI,CAAC,MAAM,CAAC,MAAM,CAAC,IAAI,CAAC,OAAO,GAC/B,IAAI,CAAC,gBAAgB,EAAE,CAC3B,CAAA;SACF;IACH,CAAC;IAED,sBAAsB,CAAC,MAAe;QACpC,IAAI,CAAC,aAAa,CAAC,EAAE,MAAM,EAAE,kBAAkB,EAAE,MAAM,EAAE,CAAC,CAAA;IAC5D,CAAC;IAED,aAAa,CAAC,KAAU;QACtB,IAAI,IAAI,CAAC,OAAO,IAAI,OAAO,IAAI,CAAC,OAAO,KAAK,UAAU;YAAE,IAAI,CAAC,OAAO,CAAC,KAAK,CAAC,CAAA;IAC7E,CAAC;IAED,IAAI,aAAa;QACf,OAAO,qBAAqB,IAAI,CAAC,KAAK,IAAI,IAAI,CAAC,IAAI,CAAC,EAAE,EAAE,CAAA;IAC1D,CAAC;IAED,eAAe,CAAC,OAAY;QAC1B,IAAI,CAAC,OAAO,CAAC;YACX,MAAM,EAAE,qBAAqB;YAC7B,OAAO,EAAE,EAAE,EAAE,EAAE,OAAO,CAAC,EAAE,EAAE,GAAG,EAAE,CAAC,EAAE;SACpC,CAAC,CAAA;IACJ,CAAC;IAED,iBAAiB,CAAC,OAAY;QAC5B,IAAI,CAAC,OAAO,CAAC;YACX,MAAM,EAAE,qBAAqB;YAC7B,OAAO,EAAE,EAAE,EAAE,EAAE,OAAO,CAAC,EAAE,EAAE,GAAG,EAAE,CAAC,EAAE,WAAW,EAAE,OAAO,EAAE;SAC1D,CAAC,CAAA;IACJ,CAAC;IAED;;OAEG;IACH,KAAK,CAAC,WAAW,CAAC,IAAiB,EAAE,OAAY;QAC/C,IAAI;YACF,aAAa;YACb,MAAM,IAAI,CAAC,IAAI,CAAC,IAAI,CAAC,CAAA;YACrB,MAAM,KAAK,CAAC,IAAI,CACd,GAAG,iBAAiB,0CAA0C,IAAI,CAAC,KAAK,GAAG,EAC3E;gBACE,MAAM,EAAE,IAAI,CAAC,IAAI;gBACjB,OAAO,EAAE,OAAO;aACjB,EACD;gBACE,cAAc,EAAE,MAAM,CAAC,EAAE,CAAC,MAAM,KAAK,GAAG;aACzC,CACF,CAAA;YACD,IAAI,CAAC,eAAe,CAAC,OAAO,CAAC,CAAA;SAC9B;QAAC,OAAO,CAAC,EAAE;YACV,IAAI,CAAC,iBAAiB,CAAC,OAAO,CAAC,CAAA;SAChC;QACD,OAAO,OAAO,CAAC,OAAO,EAAE,CAAA;IAC1B,CAAC;IAED,MAAM,CAAC,KAAK,CAAC,oBAAoB,CAAC,EAChC,KAAK,GAGN;QACC,OAAO,KAAK,CAAC,GAAG,CACd,GAAG,iBAAiB,yBAAyB,KAAK,cAAc,CACjE,CAAA;IACH,CAAC;IAED,aAAa;QACX,IAAI,CAAC,IAAI,CAAC,MAAM;YAAE,OAAM;QACxB,IAAI,CAAC,MAAM,CAAC,UAAU,EAAE,CAAA;QACxB,IAAI,CAAC,MAAM,CAAC,WAAW,CAAC,IAAI,CAAC,aAAa,CAAC,CAAA;QAC3C,IAAI,CAAC,MAAM,CAAC,UAAU,EAAE,CAAA;QACxB,IAAI,CAAC,MAAM,CAAC,QAAQ,GAAG,EAAc,CAAA;QACrC,IAAI,CAAC,MAAM,GAAG,IAAI,CAAA;IACpB,CAAC;IAED,KAAK,CAAC,oBAAoB;QACxB,MAAM,IAAI,CAAC,kBAAkB,EAAE,CAAA;IACjC,CAAC;IAED,KAAK,CAAC,kBAAkB;QACtB,KAAK,MAAM,OAAO,IAAI,IAAI,CAAC,YAAY,EAAE,EAAE;YACzC,OAAO,CAAC,WAAW;gBACjB,CAAC,MAAM,IAAI,CAAC,WAAW,CAAC,IAAI,CAAC,IAAI,EAAE,OAAO,CAAC,WAAW,CAAC,CAAC,CAAA;SAC3D;IACH,CAAC;CACF"}
|
|
@@ -0,0 +1,7 @@
|
|
|
1
|
+
/**
|
|
2
|
+
*
|
|
3
|
+
* @param compressedData a string representing gzipped data previously encoded to base64 for very large contents
|
|
4
|
+
* @returns a string representing the information of a very large content
|
|
5
|
+
* Ref: https://stackoverflow.com/questions/4875020/javascript-decompress-inflate-unzip-ungzip-strings (check jsfiddle proposal)
|
|
6
|
+
*/
|
|
7
|
+
export declare function decompressData(compressedData: string): string;
|
|
@@ -0,0 +1,16 @@
|
|
|
1
|
+
import { inflate } from 'pako';
|
|
2
|
+
/**
|
|
3
|
+
*
|
|
4
|
+
* @param compressedData a string representing gzipped data previously encoded to base64 for very large contents
|
|
5
|
+
* @returns a string representing the information of a very large content
|
|
6
|
+
* Ref: https://stackoverflow.com/questions/4875020/javascript-decompress-inflate-unzip-ungzip-strings (check jsfiddle proposal)
|
|
7
|
+
*/
|
|
8
|
+
export function decompressData(compressedData) {
|
|
9
|
+
const strData = atob(compressedData); // Decode base64 (convert ascii to binary)
|
|
10
|
+
const charData = strData.split('').map(x => x.charCodeAt(0)); // Convert binary string to character-number array
|
|
11
|
+
const binData = new Uint8Array(charData); // Turn number array into byte-array
|
|
12
|
+
const data = inflate(binData);
|
|
13
|
+
// @ts-ignore
|
|
14
|
+
return String.fromCharCode.apply(null, new Uint8Array(data)); // Convert gunzipped byteArray back to ascii string
|
|
15
|
+
}
|
|
16
|
+
//# sourceMappingURL=pusher-utils.js.map
|
|
@@ -0,0 +1 @@
|
|
|
1
|
+
{"version":3,"file":"pusher-utils.js","sourceRoot":"","sources":["../../src/pusher-utils.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,OAAO,EAAE,MAAM,MAAM,CAAA;AAE9B;;;;;GAKG;AACH,MAAM,UAAU,cAAc,CAAC,cAAsB;IACnD,MAAM,OAAO,GAAG,IAAI,CAAC,cAAc,CAAC,CAAA,CAAC,0CAA0C;IAC/E,MAAM,QAAQ,GAAG,OAAO,CAAC,KAAK,CAAC,EAAE,CAAC,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,CAAC,CAAC,CAAC,UAAU,CAAC,CAAC,CAAC,CAAC,CAAA,CAAC,kDAAkD;IAC/G,MAAM,OAAO,GAAG,IAAI,UAAU,CAAC,QAAQ,CAAC,CAAA,CAAC,oCAAoC;IAC7E,MAAM,IAAI,GAAG,OAAO,CAAC,OAAO,CAAC,CAAA;IAC7B,aAAa;IACb,OAAO,MAAM,CAAC,YAAY,CAAC,KAAK,CAAC,IAAI,EAAE,IAAI,UAAU,CAAC,IAAI,CAAC,CAAC,CAAA,CAAC,mDAAmD;AAClH,CAAC"}
|
package/package.json
CHANGED
package/src/core-bot.ts
CHANGED
|
@@ -17,7 +17,7 @@ import { BotonicOutputParser } from './output-parser'
|
|
|
17
17
|
import { loadPlugins, runPlugins } from './plugins'
|
|
18
18
|
import { getComputedRoutes, Router } from './routing'
|
|
19
19
|
|
|
20
|
-
interface CoreBotConfig {
|
|
20
|
+
export interface CoreBotConfig {
|
|
21
21
|
appId?: string
|
|
22
22
|
defaultDelay?: number
|
|
23
23
|
defaultRoutes?: Route[]
|
package/src/handoff.ts
CHANGED
|
@@ -64,6 +64,7 @@ export class HandOffBuilder {
|
|
|
64
64
|
_agentId: string
|
|
65
65
|
_note: string
|
|
66
66
|
_caseInfo: string
|
|
67
|
+
_autoIdleMessage: string
|
|
67
68
|
_shadowing: boolean
|
|
68
69
|
|
|
69
70
|
constructor(session: SessionWithBotonicAction) {
|
|
@@ -105,6 +106,11 @@ export class HandOffBuilder {
|
|
|
105
106
|
return this
|
|
106
107
|
}
|
|
107
108
|
|
|
109
|
+
withAutoIdleMessage(message: string): this {
|
|
110
|
+
this._autoIdleMessage = message
|
|
111
|
+
return this
|
|
112
|
+
}
|
|
113
|
+
|
|
108
114
|
withShadowing(shadowing = true): this {
|
|
109
115
|
this._shadowing = shadowing
|
|
110
116
|
return this
|
|
@@ -119,6 +125,7 @@ export class HandOffBuilder {
|
|
|
119
125
|
this._agentId,
|
|
120
126
|
this._caseInfo,
|
|
121
127
|
this._note,
|
|
128
|
+
this._autoIdleMessage,
|
|
122
129
|
this._shadowing
|
|
123
130
|
)
|
|
124
131
|
}
|
|
@@ -150,6 +157,7 @@ interface HubtypeHandoffParams {
|
|
|
150
157
|
agent_id?: string
|
|
151
158
|
case_info?: string
|
|
152
159
|
note?: string
|
|
160
|
+
auto_idle_message?: string
|
|
153
161
|
shadowing?: boolean
|
|
154
162
|
on_finish?: string
|
|
155
163
|
}
|
|
@@ -161,6 +169,7 @@ async function _humanHandOff(
|
|
|
161
169
|
agentId = '',
|
|
162
170
|
caseInfo = '',
|
|
163
171
|
note = '',
|
|
172
|
+
autoIdleMessage = '',
|
|
164
173
|
shadowing = false
|
|
165
174
|
) {
|
|
166
175
|
const params: HubtypeHandoffParams = {}
|
|
@@ -179,6 +188,9 @@ async function _humanHandOff(
|
|
|
179
188
|
if (note) {
|
|
180
189
|
params.note = note
|
|
181
190
|
}
|
|
191
|
+
if (autoIdleMessage) {
|
|
192
|
+
params.auto_idle_message = autoIdleMessage
|
|
193
|
+
}
|
|
182
194
|
if (shadowing) {
|
|
183
195
|
params.shadowing = shadowing
|
|
184
196
|
}
|
package/src/hubtype-service.ts
CHANGED
|
@@ -1,9 +1,9 @@
|
|
|
1
1
|
import axios, { AxiosResponse } from 'axios'
|
|
2
|
-
import { inflate } from 'pako'
|
|
3
2
|
import Pusher, { AuthOptions, Channel } from 'pusher-js'
|
|
4
3
|
import Channels from 'pusher-js/types/src/core/channels/channels'
|
|
5
4
|
|
|
6
5
|
import { Input, SessionUser } from './models'
|
|
6
|
+
import { decompressData } from './pusher-utils'
|
|
7
7
|
import { getWebpackEnvVar } from './utils'
|
|
8
8
|
|
|
9
9
|
interface UnsentInput {
|
|
@@ -29,26 +29,12 @@ interface HubtypeServiceArgs {
|
|
|
29
29
|
unsentInputs: () => UnsentInput[]
|
|
30
30
|
server: ServerConfig
|
|
31
31
|
}
|
|
32
|
-
/**
|
|
33
|
-
*
|
|
34
|
-
* @param compressedData a string representing gzipped data previously encoded to base64 for very large contents
|
|
35
|
-
* @returns a string representing the information of a very large content
|
|
36
|
-
* Ref: https://stackoverflow.com/questions/4875020/javascript-decompress-inflate-unzip-ungzip-strings
|
|
37
|
-
*/
|
|
38
|
-
function decompressData(compressedData) {
|
|
39
|
-
const strData = atob(compressedData)
|
|
40
|
-
const charData = strData.split('').map(x => x.charCodeAt(0))
|
|
41
|
-
const binData = new Uint8Array(charData)
|
|
42
|
-
const data = inflate(binData)
|
|
43
|
-
// @ts-ignore
|
|
44
|
-
return String.fromCharCode.apply(null, new Uint8Array(data))
|
|
45
|
-
}
|
|
46
32
|
|
|
47
33
|
const _WEBCHAT_PUSHER_KEY_ = getWebpackEnvVar(
|
|
48
34
|
// @ts-ignore
|
|
49
35
|
typeof WEBCHAT_PUSHER_KEY !== 'undefined' && WEBCHAT_PUSHER_KEY,
|
|
50
36
|
'WEBCHAT_PUSHER_KEY',
|
|
51
|
-
'434ca667c8e6cb3f641c'
|
|
37
|
+
'434ca667c8e6cb3f641c' // pragma: allowlist secret
|
|
52
38
|
)
|
|
53
39
|
const _HUBTYPE_API_URL_ = getWebpackEnvVar(
|
|
54
40
|
// @ts-ignore
|
|
@@ -0,0 +1,16 @@
|
|
|
1
|
+
import { inflate } from 'pako'
|
|
2
|
+
|
|
3
|
+
/**
|
|
4
|
+
*
|
|
5
|
+
* @param compressedData a string representing gzipped data previously encoded to base64 for very large contents
|
|
6
|
+
* @returns a string representing the information of a very large content
|
|
7
|
+
* Ref: https://stackoverflow.com/questions/4875020/javascript-decompress-inflate-unzip-ungzip-strings (check jsfiddle proposal)
|
|
8
|
+
*/
|
|
9
|
+
export function decompressData(compressedData: string): string {
|
|
10
|
+
const strData = atob(compressedData) // Decode base64 (convert ascii to binary)
|
|
11
|
+
const charData = strData.split('').map(x => x.charCodeAt(0)) // Convert binary string to character-number array
|
|
12
|
+
const binData = new Uint8Array(charData) // Turn number array into byte-array
|
|
13
|
+
const data = inflate(binData)
|
|
14
|
+
// @ts-ignore
|
|
15
|
+
return String.fromCharCode.apply(null, new Uint8Array(data)) // Convert gunzipped byteArray back to ascii string
|
|
16
|
+
}
|