@botfabrik/engine-webclient 4.97.1 → 4.97.2

package/dist/client/assets/{index-DZUwfXcY.js → index-CVejaL4q.js}

@@ -108,17 +108,17 @@ For more details see https://formatjs.github.io/docs/getting-started/message-dis
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v.jsxs("div",{className:Q(D6.inputContainer),children:[v.jsx(CC,{quickReplies:r,onQuickReplyClick:c}),v.jsx(U6,{visible:p}),!p&&v.jsx(fC,{numberOfMessagesFromGuest:i}),!!s?.length&&v.jsx(q6,{text:h,commands:s,onSelectCommand:G,onVisibilityChange:A}),v.jsx(OC,{textInput:h,disabled:p,commandsVisible:E,hasCommands:!!s?.length,onTextInput:m,onTextInputSubmit:F,onAudioRecorded:d}),!!s?.length&&v.jsx(V6,{commands:s,onSelectCommand:m})]})},DC=({clientName:t,messages:r,quickReplies:i,isBotTyping:s,drawerContentUrl:u,onMessageFromUser:c,onQuickReplyClick:d,onButtonClick:h,onLinkClick:m,onAudioRecorded:p,onTranscriptExport:y,onTranscriptItemReaction:E})=>{const A=Cr(),U=it(I=>I.connection.connectionState),{enableTranscriptExportEmail:R,commands:F}=it(I=>I.settings),{showTranscriptMailOverlay:G,conversationRating:_}=it(I=>I.chat),C=r.filter(I=>I.sender.type===ru.GUEST).length;H.useEffect(()=>{if(U===Ia.CONNECTED){const I=uu.parse(window.location.search);A(Bb(t,I))}},[t,U,A]);const 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v.jsxs("div",{className:od.container,children:[v.jsxs("div",{className:Q([od.chatcontent,(G||_?.opener)&&od.accessabilityHidden]),children:[v.jsx(f6,{messages:r,isBotTyping:s,commands:F,onButtonClick:h,onLinkClick:m,onTranscriptItemReaction:E}),v.jsx(MC,{isBotTyping:s,quickReplies:s?[]:i,numberOfMessagesFromGuest:C,commands:F,onQuickReplyClick:d,onTextInput:c,onAudioRecorded:p}),v.jsx(S6,{})]}),R&&v.jsx(N6,{visible:!!G,onEmailExport:y,onClose:S}),v.jsx(v6,{contentUrl:u})]})},LC=t=>{const{messages:r,quickReplies:i,isBotTyping:s,drawerContentUrl:u}=t.chat;return{messages:r,quickReplies:i,isBotTyping:s,drawerContentUrl:u}},BC=t=>({onRestartChat:(r,i)=>t(gu(r,i)),onMessageFromUser:r=>t(lb(r)),onAudioRecorded:r=>t(Ex(r)),onActionFromUser:r=>t(r),onQuickReplyClick:r=>t(sb(r)),onNluEvent:r=>t(db(r)),onButtonClick:r=>t(wx(r)),onLinkClick:r=>t(hb(r)),onTranscriptExport:r=>t(Tx(r)),onTranscriptItemReaction:(r,i)=>t(Te.Actions.transcriptItemGuestReaction(r,i||null))}),UC=qS(LC,BC)(DC),e_=()=>{const[t,r]=H.useState(!1);return H.useEffect(()=>{r((()=>{try{return window.self!==window.top}catch{return!0}})())},[]),t},HC=t=>r=>{const i=r.key;(i==="ArrowDown"||i==="ArrowRight"||i==="Enter"||i===" "||i==="Space")&&(r.stopPropagation(),t())},jC=({onClick:t})=>{const r=tt();return e_()?v.jsx("button",{className:"tooltip--bottom-left","aria-label":r("header.close-chat"),"data-title":r("header.close-chat"),tabIndex:0,onClick:t,onKeyDown:HC(t),children:v.jsx("svg",{xmlns:"http://www.w3.org/2000/svg",width:"1em",height:"1em",fill:"currentColor",viewBox:"0 0 256 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  - Der Chatverlauf wird im EU-Raum gespeichert und kann nur von autorisierten Personen eingesehen werden.
- - Geben Sie im Chatfenster keine persönlichen Daten ein (Passwörter, Geburtsdatum usw.).`,"general-conditions.accept-conditions-note":"Mit der Verwendung des Chats erklären Sie sich mit den Nutzungsbedingungen einverstanden.","block-user-input.title":"Bitte auf die Antwort des Chatbots warten.","conversation-rating.call-to-action.title":"Bewerten Sie diesen Chat","conversation-rating.overlay.title":"Wie zufrieden sind Sie mit diesem Chat?","conversation-rating.overlay.guest-feedback.input-placeholder":"Feedback bitte hier eingeben (optional)","conversation-rating.overlay.star.very-bad":"Sehr schlecht","conversation-rating.overlay.star.very-good":"Sehr gut","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, das tönt nicht gut. Bitte geben Sie mir doch ein schriftliches Feedback, damit ich dazulernen kann.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, das tönt nicht gut. Bitte geben Sie mir doch ein schriftliches Feedback, damit ich dazulernen kann.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"Durchschnitt ist nicht mein Ziel, was kann ich noch verbessern?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Knapp daneben ist auch vorbei. Was kann ich noch verbessern, um das nächste Mal alle Sterne zu erreichen?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Perfekt! Dann hoffe ich, dass ich Sie wieder einmal so gut beraten kann.","conversation-rating.overlay.bot-message.submit-feedback":"Vielen Dank für die Rückmeldung. Ich bin bestrebt, mich ständig zu verbessern.","conversation-rating.overlay.action.submit":"Bewertung senden","conversation-rating.overlay.action.back-to-chat":"Zurück zum Chat","conversation-rating.overlay.action.close-chat":"Chat minimieren","conversation-rating.overlay.action.cancel":"Abbrechen","start-screen.intro":"","start-screen.start-chat":"Chat starten","start-screen.waiting-for-login":"Warte auf Login ...","header.close-chat":"Chat minimieren","header.menu.title":"Menü","header.menu.restart-chat":"Chat neu starten","header.menu.expand-chat-window":"Fenster maximieren","header.menu.download-transcript":"Chatverlauf herunterladen","header.menu.send-transcript":"Chatverlauf versenden","header.menu.export-transcript":"Chatverlauf exportieren","header.menu.rate-conversation":"Chat bewerten","source-infos.close":"Schliessen","source-infos.open-source":"Quelle öffnen","source-infos.error.title":"Fehler","source-infos.error.info":"Oops! Etwas ist schiefgelaufen. Bitte versuche es erneut oder kontaktiere den Support, falls das Problem weiterhin besteht.","source-infos.highlight-loading.title":"Relevante Inhalte werden markiert...","source-infos.highlight-loading.description":"Einen Moment – die Quelle wird analysiert.","commands.show-more.action":"Weitere ...","commands.show-more.tooltip":"Weitere Befehle anzeigen","commands.show-less.action":"Weniger ...","commands.show-less.tooltip":"Weniger Befehle anzeigen"},QN={"page.title":"Bubble Chat Chatbot","message-input-label":"User input","message-input-placeholder":"Message","message-input.actions.submit.label":"Send message","message-input.actions.start-audio-recording.label":"Start voice input","message-input.actions.stop-audio-recording.label":"Stop voice input","message-input.actions.submit-audio-recording.label":"Transmit voice input","guest-bubble.label":"Your message","bot-bubble.label":"Message from the chatbot","bot-bubble.reaction.good":"I like","bot-bubble.reaction.bad":"I don't like it","bot-bubble.reaction.remove":"Remove marker","bot-bubble.copy":"Copy","bot-bubble.sources":"Source list","bot-bubble.source.open":"Open source","agent-bubble.label":"Message from the live agent","export-transcript.email.title":"Receive chat history","export-transcript.email.description":"Please enter the e-mail address to which the chat history should be sent.","export-transcript.email.cancel":"Cancel","export-transcript.email.send":"Send","export-transcript.email.placeholder":"E-mail address","export-transcript.email.invalid":"Please enter a valid e-mail address.","export-transcript.email.success":"The chat history was sent to the e-mail address provided.","general-conditions.header":"**Terms of use**","general-conditions.body":`Please consider the following points:
+ - Geben Sie im Chatfenster keine persönlichen Daten ein (Passwörter, Geburtsdatum usw.).`,"general-conditions.accept-conditions-note":"Mit der Verwendung des Chats erklären Sie sich mit den Nutzungsbedingungen einverstanden.","block-user-input.title":"Bitte auf die Antwort des Chatbots warten.","conversation-rating.call-to-action.title":"Bewerten Sie diesen Chat","conversation-rating.overlay.title":"Wie zufrieden sind Sie mit diesem Chat?","conversation-rating.overlay.guest-feedback.input-placeholder":"Feedback bitte hier eingeben (optional)","conversation-rating.overlay.star.very-bad":"Sehr schlecht","conversation-rating.overlay.star.very-good":"Sehr gut","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, das tönt nicht gut. Bitte geben Sie mir doch ein schriftliches Feedback, damit ich dazulernen kann.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, das tönt nicht gut. Bitte geben Sie mir doch ein schriftliches Feedback, damit ich dazulernen kann.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"Durchschnitt ist nicht mein Ziel, was kann ich noch verbessern?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Knapp daneben ist auch vorbei. Was kann ich noch verbessern, um das nächste Mal alle Sterne zu erreichen?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Perfekt! Dann hoffe ich, dass ich Sie wieder einmal so gut beraten kann.","conversation-rating.overlay.bot-message.submit-feedback":"Vielen Dank für die Rückmeldung. Ich bin bestrebt, mich ständig zu verbessern.","conversation-rating.overlay.action.submit":"Bewertung senden","conversation-rating.overlay.action.back-to-chat":"Zurück zum Chat","conversation-rating.overlay.action.close-chat":"Chat minimieren","conversation-rating.overlay.action.cancel":"Abbrechen","start-screen.intro":"","start-screen.start-chat":"Chat starten","start-screen.waiting-for-login":"Warte auf Login ...","header.close-chat":"Chat minimieren","header.menu.title":"Menü","header.menu.restart-chat":"Chat neu starten","header.menu.expand-chat-window":"Fenster maximieren","header.menu.download-transcript":"Chatverlauf herunterladen","header.menu.send-transcript":"Chatverlauf versenden","header.menu.export-transcript":"Chatverlauf exportieren","header.menu.rate-conversation":"Chat bewerten","source-infos.close":"Schliessen","source-infos.open-source":"Quelle öffnen","source-infos.error.title":"Fehler","source-infos.error.info":"Oops! Etwas ist schiefgelaufen. Bitte versuche es erneut oder kontaktiere den Support, falls das Problem weiterhin besteht.","source-infos.highlight-loading.title":"Relevante Inhalte werden markiert...","source-infos.highlight-loading.description":"Einen Moment – die Quelle wird analysiert.","commands.show-more.action":"Weitere ...","commands.show-more.tooltip":"Weitere Befehle anzeigen","commands.show-less.action":"Weniger ...","commands.show-less.tooltip":"Weniger Befehle anzeigen"},QN={"page.title":"Bubble Chat Chatbot","message-input-label":"User input","message-input-placeholder":"Enter a message","message-input.actions.submit.label":"Send message","message-input.actions.start-audio-recording.label":"Start voice input","message-input.actions.stop-audio-recording.label":"Stop voice input","message-input.actions.submit-audio-recording.label":"Transmit voice input","guest-bubble.label":"Your message","bot-bubble.label":"Message from the chatbot","bot-bubble.reaction.good":"I like","bot-bubble.reaction.bad":"I don't like it","bot-bubble.reaction.remove":"Remove marker","bot-bubble.copy":"Copy","bot-bubble.sources":"Source list","bot-bubble.source.open":"Open source","agent-bubble.label":"Message from the live agent","export-transcript.email.title":"Receive chat history","export-transcript.email.description":"Please enter the e-mail address to which the chat history should be sent.","export-transcript.email.cancel":"Cancel","export-transcript.email.send":"Send","export-transcript.email.placeholder":"E-mail address","export-transcript.email.invalid":"Please enter a valid e-mail address.","export-transcript.email.success":"The chat history was sent to the e-mail address provided.","general-conditions.header":"**Terms of use**","general-conditions.body":`Please consider the following points:
 
  - The chat history is stored in the EU area and can only be viewed by authorized personnel.
- - Do not enter any personal information in the chat window (passwords, date of birth, etc.)`,"general-conditions.accept-conditions-note":"By using the chat you agree to the terms of use.","block-user-input.title":"Please wait for the chatbot's response.","conversation-rating.call-to-action.title":"Rate this chat","conversation-rating.overlay.title":"How satisfied are you with this chat?","conversation-rating.overlay.guest-feedback.input-placeholder":"Please enter feedback here (optional)","conversation-rating.overlay.star.very-bad":"Very bad","conversation-rating.overlay.star.very-good":"Very good","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, that doesn't sound good. Please give me some feedback so that I can learn more.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, that doesn't sound good. Please give me some feedback so that I can learn more.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"Average is not my goal, what can I still improve?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Just missed is also over. What can I improve to achieve all stars next time?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Perfect! Then I hope that I can once again advise you so well.","conversation-rating.overlay.bot-message.submit-feedback":"Thank you for the feedback. I am constantly striving to improve.","conversation-rating.overlay.action.submit":"Send rating","conversation-rating.overlay.action.back-to-chat":"Close","conversation-rating.overlay.action.close-chat":"Minimize chat","conversation-rating.overlay.action.cancel":"Cancel","start-screen.intro":"","start-screen.start-chat":"Start chat","start-screen.waiting-for-login":"Waiting for login ...","header.close-chat":"Minimize chat","header.menu.title":"Menu","header.menu.restart-chat":"Restart chat","header.menu.expand-chat-window":"Maximize window","header.menu.download-transcript":"Download chat history","header.menu.export-transcript":"Export chat history","header.menu.send-transcript":"Send chat history","header.menu.rate-conversation":"Rate chat","source-infos.close":"Close","source-infos.open-source":"Open source","source-infos.error.title":"Error","source-infos.error.info":"Oops! Something went wrong. Please try again or contact support if the problem persists.","source-infos.highlight-loading.title":"Relevant content is highlighted...","source-infos.highlight-loading.description":"One moment - the source is being analyzed.","commands.show-more.action":"More","commands.show-more.tooltip":"Show more commands","commands.show-less.action":"Less","commands.show-less.tooltip":"Show less commands"},KN={"page.title":"Bubble Chat Chatbot","message-input-label":"Input dell'utente","message-input-placeholder":"Entrée utilisateur","message-input.actions.submit.label":"Envoyer un message","message-input.actions.start-audio-recording.label":"Démarrer la saisie vocale","message-input.actions.stop-audio-recording.label":"Arrêt de la saisie vocale","message-input.actions.submit-audio-recording.label":"Transmettre une entrée vocale","guest-bubble.label":"Votre message","bot-bubble.label":"Message du chatbot","bot-bubble.reaction.good":"J'aime bien","bot-bubble.reaction.bad":"Je n'aime pas","bot-bubble.reaction.remove":"Retirer le marqueur","bot-bubble.copy":"Copie","bot-bubble.sources":"Liste des sources","bot-bubble.source.open":"Ouvrir la source","agent-bubble.label":"Message de l'agent en direct","export-transcript.email.title":"Recevoir l'historique du chat","export-transcript.email.description":"Veuillez indiquer l'adresse e-mail à laquelle l'historique de chat doit être envoyé.","export-transcript.email.cancel":"Annuler","export-transcript.email.send":"Envoyer","export-transcript.email.placeholder":"E-mail","export-transcript.email.invalid":"Veuillez entrer une adresse électronique valide.","export-transcript.email.success":"L'historique du chat a été envoyé à l'adresse e-mail fournie.","general-conditions.header":"**Conditions d'utilisation**","general-conditions.body":`Veuillez considérer les points suivants:
+ - Do not enter any personal information in the chat window (passwords, date of birth, etc.)`,"general-conditions.accept-conditions-note":"By using the chat you agree to the terms of use.","block-user-input.title":"Please wait for the chatbot's response.","conversation-rating.call-to-action.title":"Rate this chat","conversation-rating.overlay.title":"How satisfied are you with this chat?","conversation-rating.overlay.guest-feedback.input-placeholder":"Please enter feedback here (optional)","conversation-rating.overlay.star.very-bad":"Very bad","conversation-rating.overlay.star.very-good":"Very good","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, that doesn't sound good. Please give me some feedback so that I can learn more.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, that doesn't sound good. Please give me some feedback so that I can learn more.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"Average is not my goal, what can I still improve?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Just missed is also over. What can I improve to achieve all stars next time?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Perfect! Then I hope that I can once again advise you so well.","conversation-rating.overlay.bot-message.submit-feedback":"Thank you for the feedback. I am constantly striving to improve.","conversation-rating.overlay.action.submit":"Send rating","conversation-rating.overlay.action.back-to-chat":"Close","conversation-rating.overlay.action.close-chat":"Minimize chat","conversation-rating.overlay.action.cancel":"Cancel","start-screen.intro":"","start-screen.start-chat":"Start chat","start-screen.waiting-for-login":"Waiting for login ...","header.close-chat":"Minimize chat","header.menu.title":"Menu","header.menu.restart-chat":"Restart chat","header.menu.expand-chat-window":"Maximize window","header.menu.download-transcript":"Download chat history","header.menu.export-transcript":"Export chat history","header.menu.send-transcript":"Send chat history","header.menu.rate-conversation":"Rate chat","source-infos.close":"Close","source-infos.open-source":"Open source","source-infos.error.title":"Error","source-infos.error.info":"Oops! Something went wrong. Please try again or contact support if the problem persists.","source-infos.highlight-loading.title":"Relevant content is highlighted...","source-infos.highlight-loading.description":"One moment - the source is being analyzed.","commands.show-more.action":"More","commands.show-more.tooltip":"Show more commands","commands.show-less.action":"Less","commands.show-less.tooltip":"Show less commands"},KN={"page.title":"Bubble Chat Chatbot","message-input-label":"Input dell'utente","message-input-placeholder":"Saisir un message","message-input.actions.submit.label":"Envoyer un message","message-input.actions.start-audio-recording.label":"Démarrer la saisie vocale","message-input.actions.stop-audio-recording.label":"Arrêt de la saisie vocale","message-input.actions.submit-audio-recording.label":"Transmettre une entrée vocale","guest-bubble.label":"Votre message","bot-bubble.label":"Message du chatbot","bot-bubble.reaction.good":"J'aime bien","bot-bubble.reaction.bad":"Je n'aime pas","bot-bubble.reaction.remove":"Retirer le marqueur","bot-bubble.copy":"Copie","bot-bubble.sources":"Liste des sources","bot-bubble.source.open":"Ouvrir la source","agent-bubble.label":"Message de l'agent en direct","export-transcript.email.title":"Recevoir l'historique du chat","export-transcript.email.description":"Veuillez indiquer l'adresse e-mail à laquelle l'historique de chat doit être envoyé.","export-transcript.email.cancel":"Annuler","export-transcript.email.send":"Envoyer","export-transcript.email.placeholder":"E-mail","export-transcript.email.invalid":"Veuillez entrer une adresse électronique valide.","export-transcript.email.success":"L'historique du chat a été envoyé à l'adresse e-mail fournie.","general-conditions.header":"**Conditions d'utilisation**","general-conditions.body":`Veuillez considérer les points suivants:
 
  - L'historique du chat est stocké dans l'espace UE et ne peut être consulté que par les personnes autorisées.
- - Ne saisissez aucune information personnelle dans la fenêtre de chat (mots de passe, date de naissance, etc.).`,"general-conditions.accept-conditions-note":"En utilisant le chat, vous acceptez les conditions d'utilisation.","block-user-input.title":"Veuillez attendre la réponse du chatbot.","conversation-rating.call-to-action.title":"Notez ce chat","conversation-rating.overlay.title":"Dans quelle mesure êtes-vous satisfait de ce chat ?","conversation-rating.overlay.guest-feedback.input-placeholder":"Veuillez saisir vos commentaires ici (facultatif)","conversation-rating.overlay.star.very-bad":"Très mauvais","conversation-rating.overlay.star.very-good":"Très bien","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, ça ne sonne pas bien. Merci de me donner un feedback pour que je puisse en apprendre davantage.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, ça ne sonne pas bien. Merci de me donner un feedback pour que je puisse en apprendre davantage.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"La moyenne n'est pas mon objectif, que puis-je encore améliorer ?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Le rater de peu, c'est le rater aussi. Que puis-je encore améliorer pour obtenir toutes les étoiles la prochaine fois ?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Parfait ! Alors j'espère pouvoir vous conseiller aussi bien une fois de plus.","conversation-rating.overlay.bot-message.submit-feedback":"Merci beaucoup pour votre feed-back. Je m'efforce de m'améliorer en permanence.","conversation-rating.overlay.action.submit":"Envoyer","conversation-rating.overlay.action.back-to-chat":"Fermer","conversation-rating.overlay.action.close-chat":"Minimiser le chat","conversation-rating.overlay.action.cancel":"Annuler","start-screen.intro":"","start-screen.start-chat":"Démarrer le chat","start-screen.waiting-for-login":"En attente de connexion ...","header.close-chat":"Minimiser le chat","header.menu.title":"Menu","header.menu.restart-chat":"Redémarrer le chat","header.menu.expand-chat-window":"Agrandir la fenêtre","header.menu.download-transcript":"Télécharger l'historique du chat","header.menu.send-transcript":"Envoyer l'historique du chat","header.menu.export-transcript":"Exporter l'historique du chat","header.menu.rate-conversation":"Évaluer le chat","source-infos.close":"Fermer","source-infos.open-source":"Ouvrir source","source-infos.error.title":"Erreur","source-infos.error.info":"Oups ! Quelque chose s'est mal passé. Merci de réessayer ou de contacter le support si le problème persiste.","source-infos.highlight-loading.title":"Contenus pertinents en surbrillance...","source-infos.highlight-loading.description":"Un instant - la source est analysée","commands.show-more.action":"Plus","commands.show-more.tooltip":"Afficher plus de commandes","commands.show-less.action":"Moins","commands.show-less.tooltip":"Afficher moins de commandes"},$N={"page.title":"Bubble Chat Chatbot","message-input-label":"Input dell'utente","message-input-placeholder":"Messaggio","message-input.actions.submit.label":"Invia messaggio","message-input.actions.start-audio-recording.label":"Avviare l'input vocale","message-input.actions.stop-audio-recording.label":"Interrompere l'input vocale","message-input.actions.submit-audio-recording.label":"Trasmettere l'input vocale","guest-bubble.label":"Il tuo messaggio","bot-bubble.label":"Messaggio del chatbot","bot-bubble.reaction.good":"Mi piace","bot-bubble.reaction.bad":"Non mi piace","bot-bubble.reaction.remove":"Rimuovere il marcatore","bot-bubble.copy":"Copia","bot-bubble.sources":"Elenco delle fonti","bot-bubble.source.open":"Fonte aperta","agent-bubble.label":"Messaggio dell'agente dal vivo","export-transcript.email.title":"Ricevere la cronologia della chat","export-transcript.email.description":"Inserire l'indirizzo e-mail a cui inviare la cronologia della chat.","export-transcript.email.cancel":"Annulla","export-transcript.email.send":"Invia","export-transcript.email.placeholder":"E-mail","export-transcript.email.invalid":"Inserire un indirizzo e-mail valido.","export-transcript.email.success":"La cronologia della chat è stata inviata all'indirizzo e-mail fornito.","general-conditions.header":"**Condizioni di utilizzo**","general-conditions.body":`Si prega di considerare i seguenti punti:
+ - Ne saisissez aucune information personnelle dans la fenêtre de chat (mots de passe, date de naissance, etc.).`,"general-conditions.accept-conditions-note":"En utilisant le chat, vous acceptez les conditions d'utilisation.","block-user-input.title":"Veuillez attendre la réponse du chatbot.","conversation-rating.call-to-action.title":"Notez ce chat","conversation-rating.overlay.title":"Dans quelle mesure êtes-vous satisfait de ce chat ?","conversation-rating.overlay.guest-feedback.input-placeholder":"Veuillez saisir vos commentaires ici (facultatif)","conversation-rating.overlay.star.very-bad":"Très mauvais","conversation-rating.overlay.star.very-good":"Très bien","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, ça ne sonne pas bien. Merci de me donner un feedback pour que je puisse en apprendre davantage.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, ça ne sonne pas bien. Merci de me donner un feedback pour que je puisse en apprendre davantage.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"La moyenne n'est pas mon objectif, que puis-je encore améliorer ?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Le rater de peu, c'est le rater aussi. Que puis-je encore améliorer pour obtenir toutes les étoiles la prochaine fois ?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Parfait ! Alors j'espère pouvoir vous conseiller aussi bien une fois de plus.","conversation-rating.overlay.bot-message.submit-feedback":"Merci beaucoup pour votre feed-back. Je m'efforce de m'améliorer en permanence.","conversation-rating.overlay.action.submit":"Envoyer","conversation-rating.overlay.action.back-to-chat":"Fermer","conversation-rating.overlay.action.close-chat":"Minimiser le chat","conversation-rating.overlay.action.cancel":"Annuler","start-screen.intro":"","start-screen.start-chat":"Démarrer le chat","start-screen.waiting-for-login":"En attente de connexion ...","header.close-chat":"Minimiser le chat","header.menu.title":"Menu","header.menu.restart-chat":"Redémarrer le chat","header.menu.expand-chat-window":"Agrandir la fenêtre","header.menu.download-transcript":"Télécharger l'historique du chat","header.menu.send-transcript":"Envoyer l'historique du chat","header.menu.export-transcript":"Exporter l'historique du chat","header.menu.rate-conversation":"Évaluer le chat","source-infos.close":"Fermer","source-infos.open-source":"Ouvrir source","source-infos.error.title":"Erreur","source-infos.error.info":"Oups ! Quelque chose s'est mal passé. Merci de réessayer ou de contacter le support si le problème persiste.","source-infos.highlight-loading.title":"Contenus pertinents en surbrillance...","source-infos.highlight-loading.description":"Un instant - la source est analysée","commands.show-more.action":"Plus","commands.show-more.tooltip":"Afficher plus de commandes","commands.show-less.action":"Moins","commands.show-less.tooltip":"Afficher moins de commandes"},$N={"page.title":"Bubble Chat Chatbot","message-input-label":"Input dell'utente","message-input-placeholder":"Inserire un messaggio","message-input.actions.submit.label":"Invia messaggio","message-input.actions.start-audio-recording.label":"Avviare l'input vocale","message-input.actions.stop-audio-recording.label":"Interrompere l'input vocale","message-input.actions.submit-audio-recording.label":"Trasmettere l'input vocale","guest-bubble.label":"Il tuo messaggio","bot-bubble.label":"Messaggio del chatbot","bot-bubble.reaction.good":"Mi piace","bot-bubble.reaction.bad":"Non mi piace","bot-bubble.reaction.remove":"Rimuovere il marcatore","bot-bubble.copy":"Copia","bot-bubble.sources":"Elenco delle fonti","bot-bubble.source.open":"Fonte aperta","agent-bubble.label":"Messaggio dell'agente dal vivo","export-transcript.email.title":"Ricevere la cronologia della chat","export-transcript.email.description":"Inserire l'indirizzo e-mail a cui inviare la cronologia della chat.","export-transcript.email.cancel":"Annulla","export-transcript.email.send":"Invia","export-transcript.email.placeholder":"E-mail","export-transcript.email.invalid":"Inserire un indirizzo e-mail valido.","export-transcript.email.success":"La cronologia della chat è stata inviata all'indirizzo e-mail fornito.","general-conditions.header":"**Condizioni di utilizzo**","general-conditions.body":`Si prega di considerare i seguenti punti:
 
  - La cronologia delle chat è memorizzata nell'area UE e può essere visualizzata solo da persone autorizzate.
- - Non inserire dati personali nella finestra di chat (password, data di nascita, ecc.).`,"general-conditions.accept-conditions-note":"Utilizzando la chat si accettano le condizioni d'uso.","block-user-input.title":"Attendere la risposta del chatbot.","conversation-rating.call-to-action.title":"Valuta questa chat","conversation-rating.overlay.title":"Quanto sei soddisfatto di questa chat?","conversation-rating.overlay.guest-feedback.input-placeholder":"Inserisci qui il tuo feedback (opzionale)","conversation-rating.overlay.star.very-bad":"Molto male","conversation-rating.overlay.star.very-good":"Molto buono","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, non suona bene. Vi prego di darmi un feedback in modo che possa imparare di più.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, non suona bene. Vi prego di darmi un feedback in modo che possa imparare di più.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"La media non è il mio obiettivo, cosa posso ancora migliorare?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Anche l'assenza è finita. Cosa posso migliorare per ottenere tutte le stelle la prossima volta?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Perfetto! Allora spero di potervi consigliare ancora una volta bene.","conversation-rating.overlay.bot-message.submit-feedback":"Grazie mille per il feedback. 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navigator.product=="string"&&navigator.product.toLowerCase()==="reactnative";class G8 extends $h{get name(){return"websocket"}doOpen(){const r=this.uri(),i=this.opts.protocols,s=O_?{}:S_(this.opts,"agent","perMessageDeflate","pfx","key","passphrase","cert","ca","ciphers","rejectUnauthorized","localAddress","protocolVersion","origin","maxPayload","family","checkServerIdentity");this.opts.extraHeaders&&(s.headers=this.opts.extraHeaders);try{this.ws=this.createSocket(r,i,s)}catch(u){return this.emitReserved("error",u)}this.ws.binaryType=this.socket.binaryType,this.addEventListeners()}addEventListeners(){this.ws.onopen=()=>{this.opts.autoUnref&&this.ws._socket.unref(),this.onOpen()},this.ws.onclose=r=>this.onClose({description:"websocket connection closed",context:r}),this.ws.onmessage=r=>this.onData(r.data),this.ws.onerror=r=>this.onError("websocket error",r)}write(r){this.writable=!1;for(let i=0;i<r.length;i++){const s=r[i],u=i===r.length-1;Qh(s,this.supportsBinary,c=>{try{this.doWrite(s,c)}catch{}u&&Eu(()=>{this.writable=!0,this.emitReserved("drain")},this.setTimeoutFn)})}}doClose(){typeof this.ws<"u"&&(this.ws.onerror=()=>{},this.ws.close(),this.ws=null)}uri(){const r=this.opts.secure?"wss":"ws",i=this.query||{};return this.opts.timestampRequests&&(i[this.opts.timestampParam]=T_()),this.supportsBinary||(i.b64=1),this.createUri(r,i)}}const zd=En.WebSocket||En.MozWebSocket;class k8 extends G8{createSocket(r,i,s){return O_?new zd(r,i,s):i?new zd(r,i):new zd(r)}doWrite(r,i){this.ws.send(i)}}class q8 extends $h{get name(){return"webtransport"}doOpen(){try{this._transport=new WebTransport(this.createUri("https"),this.opts.transportOptions[this.name])}catch(r){return this.emitReserved("error",r)}this._transport.closed.then(()=>{this.onClose()}).catch(r=>{this.onError("webtransport error",r)}),this._transport.ready.then(()=>{this._transport.createBidirectionalStream().then(r=>{const i=T8(Number.MAX_SAFE_INTEGER,this.socket.binaryType),s=r.readable.pipeThrough(i).getReader(),u=S8();u.readable.pipeTo(r.writable),this._writer=u.writable.getWriter();const c=()=>{s.read().then(({done:h,value:m})=>{h||(this.onPacket(m),c())}).catch(h=>{})};c();const d={type:"open"};this.query.sid&&(d.data=`{"sid":"${this.query.sid}"}`),this._writer.write(d).then(()=>this.onOpen())})})}write(r){this.writable=!1;for(let i=0;i<r.length;i++){const s=r[i],u=i===r.length-1;this._writer.write(s).then(()=>{u&&Eu(()=>{this.writable=!0,this.emitReserved("drain")},this.setTimeoutFn)})}}doClose(){var r;(r=this._transport)===null||r===void 0||r.close()}}const F8={websocket:k8,webtransport:q8,polling:z8},V8=/^(?:(?![^:@\/?#]+:[^:@\/]*@)(http|https|ws|wss):\/\/)?((?:(([^:@\/?#]*)(?::([^:@\/?#]*))?)?@)?((?:[a-f0-9]{0,4}:){2,7}[a-f0-9]{0,4}|[^:\/?#]*)(?::(\d*))?)(((\/(?:[^?#](?![^?#\/]*\.[^?#\/.]+(?:[?#]|$)))*\/?)?([^?#\/]*))(?:\?([^#]*))?(?:#(.*))?)/,P8=["source","protocol","authority","userInfo","user","password","host","port","relative","path","directory","file","query","anchor"];function ch(t){if(t.length>8e3)throw"URI too long";const r=t,i=t.indexOf("["),s=t.indexOf("]");i!=-1&&s!=-1&&(t=t.substring(0,i)+t.substring(i,s).replace(/:/g,";")+t.substring(s,t.length));let u=V8.exec(t||""),c={},d=14;for(;d--;)c[P8[d]]=u[d]||"";return i!=-1&&s!=-1&&(c.source=r,c.host=c.host.substring(1,c.host.length-1).replace(/;/g,":"),c.authority=c.authority.replace("[","").replace("]","").replace(/;/g,":"),c.ipv6uri=!0),c.pathNames=Y8(c,c.path),c.queryKey=X8(c,c.query),c}function Y8(t,r){const i=/\/{2,9}/g,s=r.replace(i,"/").split("/");return(r.slice(0,1)=="/"||r.length===0)&&s.splice(0,1),r.slice(-1)=="/"&&s.splice(s.length-1,1),s}function X8(t,r){const i={};return r.replace(/(?:^|&)([^&=]*)=?([^&]*)/g,function(s,u,c){u&&(i[u]=c)}),i}const fh=typeof addEventListener=="function"&&typeof removeEventListener=="function",Xo=[];fh&&addEventListener("offline",()=>{Xo.forEach(t=>t())},!1);class la extends ft{constructor(r,i){if(super(),this.binaryType=x8,this.writeBuffer=[],this._prevBufferLen=0,this._pingInterval=-1,this._pingTimeout=-1,this._maxPayload=-1,this._pingTimeoutTime=1/0,r&&typeof r=="object"&&(i=r,r=null),r){const s=ch(r);i.hostname=s.host,i.secure=s.protocol==="https"||s.protocol==="wss",i.port=s.port,s.query&&(i.query=s.query)}else i.host&&(i.hostname=ch(i.host).host);Su(this,i),this.secure=i.secure!=null?i.secure:typeof location<"u"&&location.protocol==="https:",i.hostname&&!i.port&&(i.port=this.secure?"443":"80"),this.hostname=i.hostname||(typeof location<"u"?location.hostname:"localhost"),this.port=i.port||(typeof location<"u"&&location.port?location.port:this.secure?"443":"80"),this.transports=[],this._transportsByName={},i.transports.forEach(s=>{const u=s.prototype.name;this.transports.push(u),this._transportsByName[u]=s}),this.opts=Object.assign({path:"/engine.io",agent:!1,withCredentials:!1,upgrade:!0,timestampParam:"t",rememberUpgrade:!1,addTrailingSlash:!0,rejectUnauthorized:!0,perMessageDeflate:{threshold:1024},transportOptions:{},closeOnBeforeunload:!1},i),this.opts.path=this.opts.path.replace(/\/$/,"")+(this.opts.addTrailingSlash?"/":""),typeof this.opts.query=="string"&&(this.opts.query=D8(this.opts.query)),fh&&(this.opts.closeOnBeforeunload&&(this._beforeunloadEventListener=()=>{this.transport&&(this.transport.removeAllListeners(),this.transport.close())},addEventListener("beforeunload",this._beforeunloadEventListener,!1)),this.hostname!=="localhost"&&(this._offlineEventListener=()=>{this._onClose("transport close",{description:"network connection lost"})},Xo.push(this._offlineEventListener))),this.opts.withCredentials&&(this._cookieJar=void 0),this._open()}createTransport(r){const i=Object.assign({},this.opts.query);i.EIO=E_,i.transport=r,this.id&&(i.sid=this.id);const s=Object.assign({},this.opts,{query:i,socket:this,hostname:this.hostname,secure:this.secure,port:this.port},this.opts.transportOptions[r]);return new this._transportsByName[r](s)}_open(){if(this.transports.length===0){this.setTimeoutFn(()=>{this.emitReserved("error","No transports available")},0);return}const r=this.opts.rememberUpgrade&&la.priorWebsocketSuccess&&this.transports.indexOf("websocket")!==-1?"websocket":this.transports[0];this.readyState="opening";const i=this.createTransport(r);i.open(),this.setTransport(i)}setTransport(r){this.transport&&this.transport.removeAllListeners(),this.transport=r,r.on("drain",this._onDrain.bind(this)).on("packet",this._onPacket.bind(this)).on("error",this._onError.bind(this)).on("close",i=>this._onClose("transport close",i))}onOpen(){this.readyState="open",la.priorWebsocketSuccess=this.transport.name==="websocket",this.emitReserved("open"),this.flush()}_onPacket(r){if(this.readyState==="opening"||this.readyState==="open"||this.readyState==="closing")switch(this.emitReserved("packet",r),this.emitReserved("heartbeat"),r.type){case"open":this.onHandshake(JSON.parse(r.data));break;case"ping":this._sendPacket("pong"),this.emitReserved("ping"),this.emitReserved("pong"),this._resetPingTimeout();break;case"error":const i=new Error("server error");i.code=r.data,this._onError(i);break;case"message":this.emitReserved("data",r.data),this.emitReserved("message",r.data);break}}onHandshake(r){this.emitReserved("handshake",r),this.id=r.sid,this.transport.query.sid=r.sid,this._pingInterval=r.pingInterval,this._pingTimeout=r.pingTimeout,this._maxPayload=r.maxPayload,this.onOpen(),this.readyState!=="closed"&&this._resetPingTimeout()}_resetPingTimeout(){this.clearTimeoutFn(this._pingTimeoutTimer);const r=this._pingInterval+this._pingTimeout;this._pingTimeoutTime=Date.now()+r,this._pingTimeoutTimer=this.setTimeoutFn(()=>{this._onClose("ping timeout")},r),this.opts.autoUnref&&this._pingTimeoutTimer.unref()}_onDrain(){this.writeBuffer.splice(0,this._prevBufferLen),this._prevBufferLen=0,this.writeBuffer.length===0?this.emitReserved("drain"):this.flush()}flush(){if(this.readyState!=="closed"&&this.transport.writable&&!this.upgrading&&this.writeBuffer.length){const r=this._getWritablePackets();this.transport.send(r),this._prevBufferLen=r.length,this.emitReserved("flush")}}_getWritablePackets(){if(!(this._maxPayload&&this.transport.name==="polling"&&this.writeBuffer.length>1))return this.writeBuffer;let i=1;for(let s=0;s<this.writeBuffer.length;s++){const u=this.writeBuffer[s].data;if(u&&(i+=C8(u)),s>0&&i>this._maxPayload)return this.writeBuffer.slice(0,s);i+=2}return this.writeBuffer}_hasPingExpired(){if(!this._pingTimeoutTime)return!0;const r=Date.now()>this._pingTimeoutTime;return r&&(this._pingTimeoutTime=0,Eu(()=>{this._onClose("ping timeout")},this.setTimeoutFn)),r}write(r,i,s){return this._sendPacket("message",r,i,s),this}send(r,i,s){return this._sendPacket("message",r,i,s),this}_sendPacket(r,i,s,u){if(typeof i=="function"&&(u=i,i=void 0),typeof s=="function"&&(u=s,s=null),this.readyState==="closing"||this.readyState==="closed")return;s=s||{},s.compress=s.compress!==!1;const c={type:r,data:i,options:s};this.emitReserved("packetCreate",c),this.writeBuffer.push(c),u&&this.once("flush",u),this.flush()}close(){const r=()=>{this._onClose("forced close"),this.transport.close()},i=()=>{this.off("upgrade",i),this.off("upgradeError",i),r()},s=()=>{this.once("upgrade",i),this.once("upgradeError",i)};return(this.readyState==="opening"||this.readyState==="open")&&(this.readyState="closing",this.writeBuffer.length?this.once("drain",()=>{this.upgrading?s():r()}):this.upgrading?s():r()),this}_onError(r){if(la.priorWebsocketSuccess=!1,this.opts.tryAllTransports&&this.transports.length>1&&this.readyState==="opening")return this.transports.shift(),this._open();this.emitReserved("error",r),this._onClose("transport error",r)}_onClose(r,i){if(this.readyState==="opening"||this.readyState==="open"||this.readyState==="closing"){if(this.clearTimeoutFn(this._pingTimeoutTimer),this.transport.removeAllListeners("close"),this.transport.close(),this.transport.removeAllListeners(),fh&&(this._beforeunloadEventListener&&removeEventListener("beforeunload",this._beforeunloadEventListener,!1),this._offlineEventListener)){const s=Xo.indexOf(this._offlineEventListener);s!==-1&&Xo.splice(s,1)}this.readyState="closed",this.id=null,this.emitReserved("close",r,i),this.writeBuffer=[],this._prevBufferLen=0}}}la.protocol=E_;class Z8 extends la{constructor(){super(...arguments),this._upgrades=[]}onOpen(){if(super.onOpen(),this.readyState==="open"&&this.opts.upgrade)for(let r=0;r<this._upgrades.length;r++)this._probe(this._upgrades[r])}_probe(r){let i=this.createTransport(r),s=!1;la.priorWebsocketSuccess=!1;const u=()=>{s||(i.send([{type:"ping",data:"probe"}]),i.once("packet",E=>{if(!s)if(E.type==="pong"&&E.data==="probe"){if(this.upgrading=!0,this.emitReserved("upgrading",i),!i)return;la.priorWebsocketSuccess=i.name==="websocket",this.transport.pause(()=>{s||this.readyState!=="closed"&&(y(),this.setTransport(i),i.send([{type:"upgrade"}]),this.emitReserved("upgrade",i),i=null,this.upgrading=!1,this.flush())})}else{const A=new Error("probe error");A.transport=i.name,this.emitReserved("upgradeError",A)}}))};function c(){s||(s=!0,y(),i.close(),i=null)}const d=E=>{const A=new Error("probe error: "+E);A.transport=i.name,c(),this.emitReserved("upgradeError",A)};function h(){d("transport closed")}function m(){d("socket closed")}function p(E){i&&E.name!==i.name&&c()}const y=()=>{i.removeListener("open",u),i.removeListener("error",d),i.removeListener("close",h),this.off("close",m),this.off("upgrading",p)};i.once("open",u),i.once("error",d),i.once("close",h),this.once("close",m),this.once("upgrading",p),this._upgrades.indexOf("webtransport")!==-1&&r!=="webtransport"?this.setTimeoutFn(()=>{s||i.open()},200):i.open()}onHandshake(r){this._upgrades=this._filterUpgrades(r.upgrades),super.onHandshake(r)}_filterUpgrades(r){const i=[];for(let s=0;s<r.length;s++)~this.transports.indexOf(r[s])&&i.push(r[s]);return i}}let Q8=class extends Z8{constructor(r,i={}){const s=typeof r=="object"?r:i;(!s.transports||s.transports&&typeof s.transports[0]=="string")&&(s.transports=(s.transports||["polling","websocket","webtransport"]).map(u=>F8[u]).filter(u=>!!u)),super(r,s)}};function K8(t,r="",i){let s=t;i=i||typeof location<"u"&&location,t==null&&(t=i.protocol+"//"+i.host),typeof t=="string"&&(t.charAt(0)==="/"&&(t.charAt(1)==="/"?t=i.protocol+t:t=i.host+t),/^(https?|wss?):\/\//.test(t)||(typeof i<"u"?t=i.protocol+"//"+t:t="https://"+t),s=ch(t)),s.port||(/^(http|ws)$/.test(s.protocol)?s.port="80":/^(http|ws)s$/.test(s.protocol)&&(s.port="443")),s.path=s.path||"/";const c=s.host.indexOf(":")!==-1?"["+s.host+"]":s.host;return s.id=s.protocol+"://"+c+":"+s.port+r,s.href=s.protocol+"://"+c+(i&&i.port===s.port?"":":"+s.port),s}const $8=typeof ArrayBuffer=="function",W8=t=>typeof ArrayBuffer.isView=="function"?ArrayBuffer.isView(t):t.buffer instanceof ArrayBuffer,R_=Object.prototype.toString,J8=typeof Blob=="function"||typeof Blob<"u"&&R_.call(Blob)==="[object BlobConstructor]",eM=typeof File=="function"||typeof File<"u"&&R_.call(File)==="[object FileConstructor]";function Wh(t){return $8&&(t instanceof ArrayBuffer||W8(t))||J8&&t instanceof Blob||eM&&t instanceof File}function Zo(t,r){if(!t||typeof t!="object")return!1;if(Array.isArray(t)){for(let i=0,s=t.length;i<s;i++)if(Zo(t[i]))return!0;return!1}if(Wh(t))return!0;if(t.toJSON&&typeof t.toJSON=="function"&&arguments.length===1)return Zo(t.toJSON(),!0);for(const i in t)if(Object.prototype.hasOwnProperty.call(t,i)&&Zo(t[i]))return!0;return!1}function tM(t){const r=[],i=t.data,s=t;return s.data=dh(i,r),s.attachments=r.length,{packet:s,buffers:r}}function dh(t,r){if(!t)return t;if(Wh(t)){const i={_placeholder:!0,num:r.length};return r.push(t),i}else if(Array.isArray(t)){const i=new Array(t.length);for(let s=0;s<t.length;s++)i[s]=dh(t[s],r);return i}else if(typeof t=="object"&&!(t instanceof Date)){const i={};for(const s in t)Object.prototype.hasOwnProperty.call(t,s)&&(i[s]=dh(t[s],r));return i}return t}function nM(t,r){return t.data=hh(t.data,r),delete t.attachments,t}function hh(t,r){if(!t)return t;if(t&&t._placeholder===!0){if(typeof t.num=="number"&&t.num>=0&&t.num<r.length)return r[t.num];throw new Error("illegal attachments")}else if(Array.isArray(t))for(let i=0;i<t.length;i++)t[i]=hh(t[i],r);else if(typeof t=="object")for(const i in t)Object.prototype.hasOwnProperty.call(t,i)&&(t[i]=hh(t[i],r));return t}const rM=["connect","connect_error","disconnect","disconnecting","newListener","removeListener"],aM=5;var Ce;(function(t){t[t.CONNECT=0]="CONNECT",t[t.DISCONNECT=1]="DISCONNECT",t[t.EVENT=2]="EVENT",t[t.ACK=3]="ACK",t[t.CONNECT_ERROR=4]="CONNECT_ERROR",t[t.BINARY_EVENT=5]="BINARY_EVENT",t[t.BINARY_ACK=6]="BINARY_ACK"})(Ce||(Ce={}));class iM{constructor(r){this.replacer=r}encode(r){return(r.type===Ce.EVENT||r.type===Ce.ACK)&&Zo(r)?this.encodeAsBinary({type:r.type===Ce.EVENT?Ce.BINARY_EVENT:Ce.BINARY_ACK,nsp:r.nsp,data:r.data,id:r.id}):[this.encodeAsString(r)]}encodeAsString(r){let i=""+r.type;return(r.type===Ce.BINARY_EVENT||r.type===Ce.BINARY_ACK)&&(i+=r.attachments+"-"),r.nsp&&r.nsp!=="/"&&(i+=r.nsp+","),r.id!=null&&(i+=r.id),r.data!=null&&(i+=JSON.stringify(r.data,this.replacer)),i}encodeAsBinary(r){const i=tM(r),s=this.encodeAsString(i.packet),u=i.buffers;return u.unshift(s),u}}function y1(t){return Object.prototype.toString.call(t)==="[object Object]"}class Jh extends ft{constructor(r){super(),this.reviver=r}add(r){let i;if(typeof r=="string"){if(this.reconstructor)throw new Error("got plaintext data when reconstructing a packet");i=this.decodeString(r);const s=i.type===Ce.BINARY_EVENT;s||i.type===Ce.BINARY_ACK?(i.type=s?Ce.EVENT:Ce.ACK,this.reconstructor=new sM(i),i.attachments===0&&super.emitReserved("decoded",i)):super.emitReserved("decoded",i)}else if(Wh(r)||r.base64)if(this.reconstructor)i=this.reconstructor.takeBinaryData(r),i&&(this.reconstructor=null,super.emitReserved("decoded",i));else throw new Error("got binary data when not reconstructing a packet");else throw new Error("Unknown type: "+r)}decodeString(r){let i=0;const s={type:Number(r.charAt(0))};if(Ce[s.type]===void 0)throw new Error("unknown packet type "+s.type);if(s.type===Ce.BINARY_EVENT||s.type===Ce.BINARY_ACK){const c=i+1;for(;r.charAt(++i)!=="-"&&i!=r.length;);const d=r.substring(c,i);if(d!=Number(d)||r.charAt(i)!=="-")throw new Error("Illegal attachments");s.attachments=Number(d)}if(r.charAt(i+1)==="/"){const c=i+1;for(;++i&&!(r.charAt(i)===","||i===r.length););s.nsp=r.substring(c,i)}else s.nsp="/";const u=r.charAt(i+1);if(u!==""&&Number(u)==u){const c=i+1;for(;++i;){const d=r.charAt(i);if(d==null||Number(d)!=d){--i;break}if(i===r.length)break}s.id=Number(r.substring(c,i+1))}if(r.charAt(++i)){const c=this.tryParse(r.substr(i));if(Jh.isPayloadValid(s.type,c))s.data=c;else throw new Error("invalid payload")}return s}tryParse(r){try{return JSON.parse(r,this.reviver)}catch{return!1}}static isPayloadValid(r,i){switch(r){case Ce.CONNECT:return y1(i);case Ce.DISCONNECT:return i===void 0;case Ce.CONNECT_ERROR:return typeof i=="string"||y1(i);case Ce.EVENT:case Ce.BINARY_EVENT:return Array.isArray(i)&&(typeof i[0]=="number"||typeof i[0]=="string"&&rM.indexOf(i[0])===-1);case Ce.ACK:case Ce.BINARY_ACK:return Array.isArray(i)}}destroy(){this.reconstructor&&(this.reconstructor.finishedReconstruction(),this.reconstructor=null)}}class sM{constructor(r){this.packet=r,this.buffers=[],this.reconPack=r}takeBinaryData(r){if(this.buffers.push(r),this.buffers.length===this.reconPack.attachments){const i=nM(this.reconPack,this.buffers);return this.finishedReconstruction(),i}return null}finishedReconstruction(){this.reconPack=null,this.buffers=[]}}const lM=Object.freeze(Object.defineProperty({__proto__:null,Decoder:Jh,Encoder:iM,get PacketType(){return Ce},protocol:aM},Symbol.toStringTag,{value:"Module"}));function jn(t,r,i){return t.on(r,i),function(){t.off(r,i)}}const oM=Object.freeze({connect:1,connect_error:1,disconnect:1,disconnecting:1,newListener:1,removeListener:1});class w_ extends ft{constructor(r,i,s){super(),this.connected=!1,this.recovered=!1,this.receiveBuffer=[],this.sendBuffer=[],this._queue=[],this._queueSeq=0,this.ids=0,this.acks={},this.flags={},this.io=r,this.nsp=i,s&&s.auth&&(this.auth=s.auth),this._opts=Object.assign({},s),this.io._autoConnect&&this.open()}get disconnected(){return!this.connected}subEvents(){if(this.subs)return;const r=this.io;this.subs=[jn(r,"open",this.onopen.bind(this)),jn(r,"packet",this.onpacket.bind(this)),jn(r,"error",this.onerror.bind(this)),jn(r,"close",this.onclose.bind(this))]}get active(){return!!this.subs}connect(){return this.connected?this:(this.subEvents(),this.io._reconnecting||this.io.open(),this.io._readyState==="open"&&this.onopen(),this)}open(){return this.connect()}send(...r){return r.unshift("message"),this.emit.apply(this,r),this}emit(r,...i){var s,u,c;if(oM.hasOwnProperty(r))throw new Error('"'+r.toString()+'" is a reserved event name');if(i.unshift(r),this._opts.retries&&!this.flags.fromQueue&&!this.flags.volatile)return this._addToQueue(i),this;const d={type:Ce.EVENT,data:i};if(d.options={},d.options.compress=this.flags.compress!==!1,typeof i[i.length-1]=="function"){const y=this.ids++,E=i.pop();this._registerAckCallback(y,E),d.id=y}const h=(u=(s=this.io.engine)===null||s===void 0?void 0:s.transport)===null||u===void 0?void 0:u.writable,m=this.connected&&!(!((c=this.io.engine)===null||c===void 0)&&c._hasPingExpired());return this.flags.volatile&&!h||(m?(this.notifyOutgoingListeners(d),this.packet(d)):this.sendBuffer.push(d)),this.flags={},this}_registerAckCallback(r,i){var s;const u=(s=this.flags.timeout)!==null&&s!==void 0?s:this._opts.ackTimeout;if(u===void 0){this.acks[r]=i;return}const c=this.io.setTimeoutFn(()=>{delete this.acks[r];for(let h=0;h<this.sendBuffer.length;h++)this.sendBuffer[h].id===r&&this.sendBuffer.splice(h,1);i.call(this,new Error("operation has timed out"))},u),d=(...h)=>{this.io.clearTimeoutFn(c),i.apply(this,h)};d.withError=!0,this.acks[r]=d}emitWithAck(r,...i){return new Promise((s,u)=>{const c=(d,h)=>d?u(d):s(h);c.withError=!0,i.push(c),this.emit(r,...i)})}_addToQueue(r){let i;typeof r[r.length-1]=="function"&&(i=r.pop());const s={id:this._queueSeq++,tryCount:0,pending:!1,args:r,flags:Object.assign({fromQueue:!0},this.flags)};r.push((u,...c)=>s!==this._queue[0]?void 0:(u!==null?s.tryCount>this._opts.retries&&(this._queue.shift(),i&&i(u)):(this._queue.shift(),i&&i(null,...c)),s.pending=!1,this._drainQueue())),this._queue.push(s),this._drainQueue()}_drainQueue(r=!1){if(!this.connected||this._queue.length===0)return;const i=this._queue[0];i.pending&&!r||(i.pending=!0,i.tryCount++,this.flags=i.flags,this.emit.apply(this,i.args))}packet(r){r.nsp=this.nsp,this.io._packet(r)}onopen(){typeof this.auth=="function"?this.auth(r=>{this._sendConnectPacket(r)}):this._sendConnectPacket(this.auth)}_sendConnectPacket(r){this.packet({type:Ce.CONNECT,data:this._pid?Object.assign({pid:this._pid,offset:this._lastOffset},r):r})}onerror(r){this.connected||this.emitReserved("connect_error",r)}onclose(r,i){this.connected=!1,delete this.id,this.emitReserved("disconnect",r,i),this._clearAcks()}_clearAcks(){Object.keys(this.acks).forEach(r=>{if(!this.sendBuffer.some(s=>String(s.id)===r)){const s=this.acks[r];delete this.acks[r],s.withError&&s.call(this,new Error("socket has been disconnected"))}})}onpacket(r){if(r.nsp===this.nsp)switch(r.type){case Ce.CONNECT:r.data&&r.data.sid?this.onconnect(r.data.sid,r.data.pid):this.emitReserved("connect_error",new Error("It seems you are trying to reach a Socket.IO server in v2.x with a v3.x client, but they are not compatible (more information here: https://socket.io/docs/v3/migrating-from-2-x-to-3-0/)"));break;case Ce.EVENT:case Ce.BINARY_EVENT:this.onevent(r);break;case Ce.ACK:case Ce.BINARY_ACK:this.onack(r);break;case Ce.DISCONNECT:this.ondisconnect();break;case Ce.CONNECT_ERROR:this.destroy();const s=new Error(r.data.message);s.data=r.data.data,this.emitReserved("connect_error",s);break}}onevent(r){const i=r.data||[];r.id!=null&&i.push(this.ack(r.id)),this.connected?this.emitEvent(i):this.receiveBuffer.push(Object.freeze(i))}emitEvent(r){if(this._anyListeners&&this._anyListeners.length){const i=this._anyListeners.slice();for(const s of i)s.apply(this,r)}super.emit.apply(this,r),this._pid&&r.length&&typeof r[r.length-1]=="string"&&(this._lastOffset=r[r.length-1])}ack(r){const i=this;let s=!1;return function(...u){s||(s=!0,i.packet({type:Ce.ACK,id:r,data:u}))}}onack(r){const i=this.acks[r.id];typeof i=="function"&&(delete this.acks[r.id],i.withError&&r.data.unshift(null),i.apply(this,r.data))}onconnect(r,i){this.id=r,this.recovered=i&&this._pid===i,this._pid=i,this.connected=!0,this.emitBuffered(),this.emitReserved("connect"),this._drainQueue(!0)}emitBuffered(){this.receiveBuffer.forEach(r=>this.emitEvent(r)),this.receiveBuffer=[],this.sendBuffer.forEach(r=>{this.notifyOutgoingListeners(r),this.packet(r)}),this.sendBuffer=[]}ondisconnect(){this.destroy(),this.onclose("io server disconnect")}destroy(){this.subs&&(this.subs.forEach(r=>r()),this.subs=void 0),this.io._destroy(this)}disconnect(){return this.connected&&this.packet({type:Ce.DISCONNECT}),this.destroy(),this.connected&&this.onclose("io client disconnect"),this}close(){return this.disconnect()}compress(r){return this.flags.compress=r,this}get volatile(){return this.flags.volatile=!0,this}timeout(r){return this.flags.timeout=r,this}onAny(r){return this._anyListeners=this._anyListeners||[],this._anyListeners.push(r),this}prependAny(r){return this._anyListeners=this._anyListeners||[],this._anyListeners.unshift(r),this}offAny(r){if(!this._anyListeners)return this;if(r){const i=this._anyListeners;for(let s=0;s<i.length;s++)if(r===i[s])return i.splice(s,1),this}else this._anyListeners=[];return this}listenersAny(){return this._anyListeners||[]}onAnyOutgoing(r){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.push(r),this}prependAnyOutgoing(r){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.unshift(r),this}offAnyOutgoing(r){if(!this._anyOutgoingListeners)return this;if(r){const i=this._anyOutgoingListeners;for(let s=0;s<i.length;s++)if(r===i[s])return i.splice(s,1),this}else this._anyOutgoingListeners=[];return this}listenersAnyOutgoing(){return this._anyOutgoingListeners||[]}notifyOutgoingListeners(r){if(this._anyOutgoingListeners&&this._anyOutgoingListeners.length){const i=this._anyOutgoingListeners.slice();for(const s of i)s.apply(this,r.data)}}}function Mi(t){t=t||{},this.ms=t.min||100,this.max=t.max||1e4,this.factor=t.factor||2,this.jitter=t.jitter>0&&t.jitter<=1?t.jitter:0,this.attempts=0}Mi.prototype.duration=function(){var t=this.ms*Math.pow(this.factor,this.attempts++);if(this.jitter){var r=Math.random(),i=Math.floor(r*this.jitter*t);t=(Math.floor(r*10)&1)==0?t-i:t+i}return Math.min(t,this.max)|0};Mi.prototype.reset=function(){this.attempts=0};Mi.prototype.setMin=function(t){this.ms=t};Mi.prototype.setMax=function(t){this.max=t};Mi.prototype.setJitter=function(t){this.jitter=t};class mh extends ft{constructor(r,i){var s;super(),this.nsps={},this.subs=[],r&&typeof r=="object"&&(i=r,r=void 0),i=i||{},i.path=i.path||"/socket.io",this.opts=i,Su(this,i),this.reconnection(i.reconnection!==!1),this.reconnectionAttempts(i.reconnectionAttempts||1/0),this.reconnectionDelay(i.reconnectionDelay||1e3),this.reconnectionDelayMax(i.reconnectionDelayMax||5e3),this.randomizationFactor((s=i.randomizationFactor)!==null&&s!==void 0?s:.5),this.backoff=new Mi({min:this.reconnectionDelay(),max:this.reconnectionDelayMax(),jitter:this.randomizationFactor()}),this.timeout(i.timeout==null?2e4:i.timeout),this._readyState="closed",this.uri=r;const u=i.parser||lM;this.encoder=new u.Encoder,this.decoder=new u.Decoder,this._autoConnect=i.autoConnect!==!1,this._autoConnect&&this.open()}reconnection(r){return arguments.length?(this._reconnection=!!r,r||(this.skipReconnect=!0),this):this._reconnection}reconnectionAttempts(r){return r===void 0?this._reconnectionAttempts:(this._reconnectionAttempts=r,this)}reconnectionDelay(r){var i;return r===void 0?this._reconnectionDelay:(this._reconnectionDelay=r,(i=this.backoff)===null||i===void 0||i.setMin(r),this)}randomizationFactor(r){var i;return r===void 0?this._randomizationFactor:(this._randomizationFactor=r,(i=this.backoff)===null||i===void 0||i.setJitter(r),this)}reconnectionDelayMax(r){var i;return r===void 0?this._reconnectionDelayMax:(this._reconnectionDelayMax=r,(i=this.backoff)===null||i===void 0||i.setMax(r),this)}timeout(r){return arguments.length?(this._timeout=r,this):this._timeout}maybeReconnectOnOpen(){!this._reconnecting&&this._reconnection&&this.backoff.attempts===0&&this.reconnect()}open(r){if(~this._readyState.indexOf("open"))return this;this.engine=new Q8(this.uri,this.opts);const i=this.engine,s=this;this._readyState="opening",this.skipReconnect=!1;const u=jn(i,"open",function(){s.onopen(),r&&r()}),c=h=>{this.cleanup(),this._readyState="closed",this.emitReserved("error",h),r?r(h):this.maybeReconnectOnOpen()},d=jn(i,"error",c);if(this._timeout!==!1){const h=this._timeout,m=this.setTimeoutFn(()=>{u(),c(new Error("timeout")),i.close()},h);this.opts.autoUnref&&m.unref(),this.subs.push(()=>{this.clearTimeoutFn(m)})}return this.subs.push(u),this.subs.push(d),this}connect(r){return this.open(r)}onopen(){this.cleanup(),this._readyState="open",this.emitReserved("open");const r=this.engine;this.subs.push(jn(r,"ping",this.onping.bind(this)),jn(r,"data",this.ondata.bind(this)),jn(r,"error",this.onerror.bind(this)),jn(r,"close",this.onclose.bind(this)),jn(this.decoder,"decoded",this.ondecoded.bind(this)))}onping(){this.emitReserved("ping")}ondata(r){try{this.decoder.add(r)}catch(i){this.onclose("parse error",i)}}ondecoded(r){Eu(()=>{this.emitReserved("packet",r)},this.setTimeoutFn)}onerror(r){this.emitReserved("error",r)}socket(r,i){let s=this.nsps[r];return s?this._autoConnect&&!s.active&&s.connect():(s=new w_(this,r,i),this.nsps[r]=s),s}_destroy(r){const i=Object.keys(this.nsps);for(const s of i)if(this.nsps[s].active)return;this._close()}_packet(r){const i=this.encoder.encode(r);for(let s=0;s<i.length;s++)this.engine.write(i[s],r.options)}cleanup(){this.subs.forEach(r=>r()),this.subs.length=0,this.decoder.destroy()}_close(){this.skipReconnect=!0,this._reconnecting=!1,this.onclose("forced close")}disconnect(){return this._close()}onclose(r,i){var s;this.cleanup(),(s=this.engine)===null||s===void 0||s.close(),this.backoff.reset(),this._readyState="closed",this.emitReserved("close",r,i),this._reconnection&&!this.skipReconnect&&this.reconnect()}reconnect(){if(this._reconnecting||this.skipReconnect)return this;const r=this;if(this.backoff.attempts>=this._reconnectionAttempts)this.backoff.reset(),this.emitReserved("reconnect_failed"),this._reconnecting=!1;else{const i=this.backoff.duration();this._reconnecting=!0;const s=this.setTimeoutFn(()=>{r.skipReconnect||(this.emitReserved("reconnect_attempt",r.backoff.attempts),!r.skipReconnect&&r.open(u=>{u?(r._reconnecting=!1,r.reconnect(),this.emitReserved("reconnect_error",u)):r.onreconnect()}))},i);this.opts.autoUnref&&s.unref(),this.subs.push(()=>{this.clearTimeoutFn(s)})}}onreconnect(){const r=this.backoff.attempts;this._reconnecting=!1,this.backoff.reset(),this.emitReserved("reconnect",r)}}const Ys={};function Qo(t,r){typeof t=="object"&&(r=t,t=void 0),r=r||{};const i=K8(t,r.path||"/socket.io"),s=i.source,u=i.id,c=i.path,d=Ys[u]&&c in Ys[u].nsps,h=r.forceNew||r["force new connection"]||r.multiplex===!1||d;let m;return h?m=new mh(s,r):(Ys[u]||(Ys[u]=new mh(s,r)),m=Ys[u]),i.query&&!r.query&&(r.query=i.queryKey),m.socket(i.path,r)}Object.assign(Qo,{Manager:mh,Socket:w_,io:Qo,connect:Qo});const uM=[Te.ActionTypes.MESSAGE_TO_GUEST,Te.ActionTypes.EVENT_TO_GUEST,Te.ActionTypes.TYPING_ON,Te.ActionTypes.TYPING_OFF,Te.ActionTypes.RESTART_CHAT_REQUEST,...xO,..._x,"@@localize/SET_ACTIVE_LANGUAGE","@@localize/ADD_TRANSLATION_FOR_LANGUAGE"],cM=({dispatch:t,getState:r})=>i=>{let s=null;return u=>{const c=i(u);if(u.type===zh){s?.disconnect(),t(wO());const d=`/chat?${uu.stringify(u.querystrings)}`;s=Qo(`/${u.clientName}${d}`),s.on("action",t),s.on("connect",()=>t(CO())),s.on("disconnect",()=>t(NO())),s.on("reconnect",()=>t(MO())),s.on("set-translations",(h,m)=>{t(i8({language:h,messages:JN(h,m)}))}),s.on("set-settings",h=>{t(o8(h))}),s.on("enable-conversation-rating",h=>t(xx(h))),s.on("speech-transcription",h=>t(Sx(h))),s.on("restore-client-state",h=>{t(RO(h.sessionId)),t(Rx(h.messages))}),s.on("expand-window",({devices:h,initial:m=!1})=>{t({type:ub,devices:h,initial:m})}),s.on("restart-chat",()=>{t(gu(u.clientName,u.querystrings))}),s.on("login-success",h=>{t(yO({loginToken:h.loginToken}))})}else if(u.type==="start-screen/requestLogin")s?.emit("login-requested",u.payload);else if(u.type===mu)s?.emit("start-chat",u.payload);else if(u.type===pu)s?.emit("terminate-session",u.payload);else if(u.type===bx)s?.emit("get-started",JSON.stringify(u));else if(u.type===wh)s?.emit("audio-message",u.buffer);else if(u.type===Te.ActionTypes.CONVERSATION_RATING_FROM_GUEST)s?.emit("conversation-rating",u.payload);else if(u.type===fb){const{connection:{sessionId:d}}=r();window.location.href=`/transcript-pdf/${d}`}else uM.indexOf(u.type)===-1&&u.meta===void 0&&s&&s.emit("action",JSON.stringify(u));return c}},C_=Kb(),fM={...d8(C_),intl:c_},ph=rO({middleware:t=>t().concat(cM),reducer:c8,preloadedState:fM});ph.subscribe(PN(()=>{const t=ph.getState();h8(C_,{connection:t.connection,startScreen:t.startScreen})},1e3));const dM=document.getElementById("root"),hM=P2.createRoot(dM);hM.render(v.jsx(VS,{store:ph,children:v.jsx(MN,{})}));
-//# sourceMappingURL=index-DZUwfXcY.js.map
+ - Non inserire dati personali nella finestra di chat (password, data di nascita, ecc.).`,"general-conditions.accept-conditions-note":"Utilizzando la chat si accettano le condizioni d'uso.","block-user-input.title":"Attendere la risposta del chatbot.","conversation-rating.call-to-action.title":"Valuta questa chat","conversation-rating.overlay.title":"Quanto sei soddisfatto di questa chat?","conversation-rating.overlay.guest-feedback.input-placeholder":"Inserisci qui il tuo feedback (opzionale)","conversation-rating.overlay.star.very-bad":"Molto male","conversation-rating.overlay.star.very-good":"Molto buono","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, non suona bene. Vi prego di darmi un feedback in modo che possa imparare di più.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, non suona bene. Vi prego di darmi un feedback in modo che possa imparare di più.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"La media non è il mio obiettivo, cosa posso ancora migliorare?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Anche l'assenza è finita. Cosa posso migliorare per ottenere tutte le stelle la prossima volta?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Perfetto! Allora spero di potervi consigliare ancora una volta bene.","conversation-rating.overlay.bot-message.submit-feedback":"Grazie mille per il feedback. Mi impegno costantemente per migliorare.","conversation-rating.overlay.action.submit":"Invia","conversation-rating.overlay.action.back-to-chat":"Chiudere","conversation-rating.overlay.action.close-chat":"Minimizzare la chat","conversation-rating.overlay.action.cancel":"Annulla","start-screen.intro":"","start-screen.start-chat":"Avviare la chat","start-screen.waiting-for-login":"In attesa di login ...","header.close-chat":"Minimizzare la chat","header.menu.title":"Menu","header.menu.restart-chat":"Riavviare la chat","header.menu.expand-chat-window":"Espandere la finestra","header.menu.download-transcript":"Scaricare la trascrizione","header.menu.send-transcript":"Inviare la trascrizione","header.menu.export-transcript":"Esportare la trascrizione","header.menu.rate-conversation":"Valutare la conversazione","source-infos.close":"Chiudere","source-infos.open-source":"Fonte aperta","source-infos.error.title":"Errore","source-infos.error.info":"Ops! Qualcosa è andato storto. Riprovare o contattare l'assistenza se il problema persiste.","source-infos.highlight-loading.title":"Il contenuto rilevante è evidenziato...","source-infos.highlight-loading.description":"Un momento - la fonte è in fase di analisi","commands.show-more.action":"Di più","commands.show-more.tooltip":"Mostra più comandi","commands.show-less.action":"Meno","commands.show-less.tooltip":"Mostra meno comandi"},WN=["de","en","fr","it"],c_={locale:"de",messages:u_},JN=(t,r)=>{if(WN.includes(t)){const i=e8(t),s=ZN(r);return{...i,...s}}return r},e8=t=>{switch(t.toString()){case"en":return QN;case"fr":return KN;case"it":return $N;default:return u_}},t8=(t=n8,r)=>{switch(r.type){case Gh:return Object.assign({},t,{connectionState:Ia.CONNECTING});case kh:return Object.assign({},t,{connectionState:Ia.CONNECTED});case qh:return Object.assign({},t,{connectionState:Ia.DISCONNECTED});case Fh:return Object.assign({},t,{connectionState:Ia.RECONNECTED});case Vh:return Object.assign({},t,{sessionId:r.sessionId});case mu:return Object.assign({},t,{sessionId:r.payload.sessionId,userId:r.payload.userId});case pu:return Object.assign({},t,{sessionId:void 0});default:return t}},n8={connectionState:Ia.DISCONNECTED,sessionId:void 0,userId:void 0},r8=(t=c1,r)=>{switch(r.type){case wb:return c1;case mu:return Ua({type:"webclient.chat.started"}),t;case pu:return Ua({type:"webclient.chat.ended"}),t;case Te.ActionTypes.TYPING_ON:return Object.assign({},t,{isBotTyping:!0});case Te.ActionTypes.TYPING_OFF:return Object.assign({},t,{isBotTyping:!1});case Te.ActionTypes.MESSAGE_FROM_GUEST:case Te.ActionTypes.MESSAGE_WITHOUT_ANALYSIS_FROM_GUEST:return u1(t,r.message);case Te.ActionTypes.MESSAGE_TO_GUEST:{Ua(r);const i=Object.assign({},r.message,{_id:r.meta.actionId}),s=t.messages.filter(u=>u._id===r.meta.actionId).length>0;return Object.assign({},t,{isBotTyping:!1,messages:s?t.messages:t.messages.concat([i]),quickReplies:i.quickReplies?i.quickReplies:[]})}case Rh:{const i=r.messages,s=i.length?i[i.length-1]:void 0;return Object.assign({},t,{isBotTyping:!1,messages:i,quickReplies:s?.quickReplies||[]})}case Oh:return Ua(r.message),t;case Te.ActionTypes.EVENT_TO_GUEST:return Ua(r.event),t;case Te.ActionTypes.DRAWER_OPEN:return Object.assign({},t,{drawerContentUrl:r.payload.parameters.contentUrl});case Te.ActionTypes.DRAWER_CLOSE:return Object.assign({},t,{drawerContentUrl:void 0});case Te.ActionTypes.GUEST_LOCALE_CHANGED:return Object.assign({},t,{locale:r.payload.locale});case ub:return Ua(r),t;case cb:return Ua(r),{...t,conversationRating:{...t.conversationRating,opener:void 0}};case Ch:{const i=new Te.TextMessage(r.transcription,new Te.GuestUser),s=Object.assign({},i,{_id:$o()});return u1(t,s)}case Te.ActionTypes.TRANSCRIPT_ITEM_GUEST_REACTION:{const i=t.messages.map(s=>s._id===r.payload.actionId?Object.assign({},s,{reaction:r.payload.reaction}):s);return Object.assign({},t,{messages:i})}case Nh:{const i={enabled:!0,rating:r.payload.rating};return Object.assign({},t,{conversationRating:i})}case Te.ActionTypes.CONVERSATION_RATING_FROM_GUEST:{const i={...t.conversationRating,rating:r.payload};return Object.assign({},t,{conversationRating:i})}case Nb:{const i={...t.conversationRating,opener:r.payload.opener,...r.payload.defaultRating?{rating:{value:r.payload.defaultRating,feedback:t.conversationRating.rating?.feedback||""}}:{}};return Object.assign({},t,{conversationRating:i})}case Mb:{const i={...t.conversationRating,opener:void 0};return Object.assign({},t,{conversationRating:i})}case Dh:return{...t,sourceInfos:{type:"loading",chunkId:r.payload.chunkId}};case Mh:{const{highlighted:i}=r.payload;return t.sourceInfos?.type==="loaded"&&i?{...t,sourceInfos:{...t.sourceInfos,highlighted:!0}}:{...t,sourceInfos:{type:"loading-error"}}}case ob:{const i=t.sourceInfos?.type,{chunkId:s,knowledgeBaseType:u,title:c,content:d,highlighted:h,url:m}=r.payload,p=t.sourceInfos?.type==="loading"||t.sourceInfos?.type==="loaded"?t.sourceInfos?.chunkId:void 0;return p&&p!==s?t:i==="loading"||i==="loaded"&&h?{...t,sourceInfos:{type:"loaded",chunkId:s,knowledgeBaseType:u,title:c,content:d,highlighted:h,url:m}}:t}case Lh:return{...t,sourceInfos:void 0};case Cb:return{...t,showTranscriptMailOverlay:!t.showTranscriptMailOverlay,conversationRating:{...t.conversationRating,opener:void 0}};default:return t}},u1=(t,r)=>{const i=t.messages[t.messages.length-1],s=i?.text===r.text;return i&&i.sender.type===r.sender.type&&s?t:Object.assign({},t,{messages:t.messages.concat([r]),quickReplies:[]})},Ua=t=>{a8()?window.top?.postMessage(t,"*"):t.type==="webclient.change.url"&&window.open(t.url)},a8=()=>typeof 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F8={websocket:k8,webtransport:q8,polling:z8},V8=/^(?:(?![^:@\/?#]+:[^:@\/]*@)(http|https|ws|wss):\/\/)?((?:(([^:@\/?#]*)(?::([^:@\/?#]*))?)?@)?((?:[a-f0-9]{0,4}:){2,7}[a-f0-9]{0,4}|[^:\/?#]*)(?::(\d*))?)(((\/(?:[^?#](?![^?#\/]*\.[^?#\/.]+(?:[?#]|$)))*\/?)?([^?#\/]*))(?:\?([^#]*))?(?:#(.*))?)/,P8=["source","protocol","authority","userInfo","user","password","host","port","relative","path","directory","file","query","anchor"];function ch(t){if(t.length>8e3)throw"URI too long";const r=t,i=t.indexOf("["),s=t.indexOf("]");i!=-1&&s!=-1&&(t=t.substring(0,i)+t.substring(i,s).replace(/:/g,";")+t.substring(s,t.length));let u=V8.exec(t||""),c={},d=14;for(;d--;)c[P8[d]]=u[d]||"";return i!=-1&&s!=-1&&(c.source=r,c.host=c.host.substring(1,c.host.length-1).replace(/;/g,":"),c.authority=c.authority.replace("[","").replace("]","").replace(/;/g,":"),c.ipv6uri=!0),c.pathNames=Y8(c,c.path),c.queryKey=X8(c,c.query),c}function Y8(t,r){const i=/\/{2,9}/g,s=r.replace(i,"/").split("/");return(r.slice(0,1)=="/"||r.length===0)&&s.splice(0,1),r.slice(-1)=="/"&&s.splice(s.length-1,1),s}function X8(t,r){const i={};return r.replace(/(?:^|&)([^&=]*)=?([^&]*)/g,function(s,u,c){u&&(i[u]=c)}),i}const fh=typeof addEventListener=="function"&&typeof removeEventListener=="function",Xo=[];fh&&addEventListener("offline",()=>{Xo.forEach(t=>t())},!1);class la extends ft{constructor(r,i){if(super(),this.binaryType=x8,this.writeBuffer=[],this._prevBufferLen=0,this._pingInterval=-1,this._pingTimeout=-1,this._maxPayload=-1,this._pingTimeoutTime=1/0,r&&typeof r=="object"&&(i=r,r=null),r){const s=ch(r);i.hostname=s.host,i.secure=s.protocol==="https"||s.protocol==="wss",i.port=s.port,s.query&&(i.query=s.query)}else i.host&&(i.hostname=ch(i.host).host);Su(this,i),this.secure=i.secure!=null?i.secure:typeof location<"u"&&location.protocol==="https:",i.hostname&&!i.port&&(i.port=this.secure?"443":"80"),this.hostname=i.hostname||(typeof location<"u"?location.hostname:"localhost"),this.port=i.port||(typeof location<"u"&&location.port?location.port:this.secure?"443":"80"),this.transports=[],this._transportsByName={},i.transports.forEach(s=>{const u=s.prototype.name;this.transports.push(u),this._transportsByName[u]=s}),this.opts=Object.assign({path:"/engine.io",agent:!1,withCredentials:!1,upgrade:!0,timestampParam:"t",rememberUpgrade:!1,addTrailingSlash:!0,rejectUnauthorized:!0,perMessageDeflate:{threshold:1024},transportOptions:{},closeOnBeforeunload:!1},i),this.opts.path=this.opts.path.replace(/\/$/,"")+(this.opts.addTrailingSlash?"/":""),typeof this.opts.query=="string"&&(this.opts.query=D8(this.opts.query)),fh&&(this.opts.closeOnBeforeunload&&(this._beforeunloadEventListener=()=>{this.transport&&(this.transport.removeAllListeners(),this.transport.close())},addEventListener("beforeunload",this._beforeunloadEventListener,!1)),this.hostname!=="localhost"&&(this._offlineEventListener=()=>{this._onClose("transport close",{description:"network connection lost"})},Xo.push(this._offlineEventListener))),this.opts.withCredentials&&(this._cookieJar=void 0),this._open()}createTransport(r){const i=Object.assign({},this.opts.query);i.EIO=E_,i.transport=r,this.id&&(i.sid=this.id);const s=Object.assign({},this.opts,{query:i,socket:this,hostname:this.hostname,secure:this.secure,port:this.port},this.opts.transportOptions[r]);return new this._transportsByName[r](s)}_open(){if(this.transports.length===0){this.setTimeoutFn(()=>{this.emitReserved("error","No transports available")},0);return}const r=this.opts.rememberUpgrade&&la.priorWebsocketSuccess&&this.transports.indexOf("websocket")!==-1?"websocket":this.transports[0];this.readyState="opening";const i=this.createTransport(r);i.open(),this.setTransport(i)}setTransport(r){this.transport&&this.transport.removeAllListeners(),this.transport=r,r.on("drain",this._onDrain.bind(this)).on("packet",this._onPacket.bind(this)).on("error",this._onError.bind(this)).on("close",i=>this._onClose("transport close",i))}onOpen(){this.readyState="open",la.priorWebsocketSuccess=this.transport.name==="websocket",this.emitReserved("open"),this.flush()}_onPacket(r){if(this.readyState==="opening"||this.readyState==="open"||this.readyState==="closing")switch(this.emitReserved("packet",r),this.emitReserved("heartbeat"),r.type){case"open":this.onHandshake(JSON.parse(r.data));break;case"ping":this._sendPacket("pong"),this.emitReserved("ping"),this.emitReserved("pong"),this._resetPingTimeout();break;case"error":const i=new Error("server error");i.code=r.data,this._onError(i);break;case"message":this.emitReserved("data",r.data),this.emitReserved("message",r.data);break}}onHandshake(r){this.emitReserved("handshake",r),this.id=r.sid,this.transport.query.sid=r.sid,this._pingInterval=r.pingInterval,this._pingTimeout=r.pingTimeout,this._maxPayload=r.maxPayload,this.onOpen(),this.readyState!=="closed"&&this._resetPingTimeout()}_resetPingTimeout(){this.clearTimeoutFn(this._pingTimeoutTimer);const r=this._pingInterval+this._pingTimeout;this._pingTimeoutTime=Date.now()+r,this._pingTimeoutTimer=this.setTimeoutFn(()=>{this._onClose("ping timeout")},r),this.opts.autoUnref&&this._pingTimeoutTimer.unref()}_onDrain(){this.writeBuffer.splice(0,this._prevBufferLen),this._prevBufferLen=0,this.writeBuffer.length===0?this.emitReserved("drain"):this.flush()}flush(){if(this.readyState!=="closed"&&this.transport.writable&&!this.upgrading&&this.writeBuffer.length){const r=this._getWritablePackets();this.transport.send(r),this._prevBufferLen=r.length,this.emitReserved("flush")}}_getWritablePackets(){if(!(this._maxPayload&&this.transport.name==="polling"&&this.writeBuffer.length>1))return this.writeBuffer;let i=1;for(let s=0;s<this.writeBuffer.length;s++){const u=this.writeBuffer[s].data;if(u&&(i+=C8(u)),s>0&&i>this._maxPayload)return this.writeBuffer.slice(0,s);i+=2}return this.writeBuffer}_hasPingExpired(){if(!this._pingTimeoutTime)return!0;const r=Date.now()>this._pingTimeoutTime;return r&&(this._pingTimeoutTime=0,Eu(()=>{this._onClose("ping timeout")},this.setTimeoutFn)),r}write(r,i,s){return this._sendPacket("message",r,i,s),this}send(r,i,s){return this._sendPacket("message",r,i,s),this}_sendPacket(r,i,s,u){if(typeof i=="function"&&(u=i,i=void 0),typeof s=="function"&&(u=s,s=null),this.readyState==="closing"||this.readyState==="closed")return;s=s||{},s.compress=s.compress!==!1;const c={type:r,data:i,options:s};this.emitReserved("packetCreate",c),this.writeBuffer.push(c),u&&this.once("flush",u),this.flush()}close(){const r=()=>{this._onClose("forced close"),this.transport.close()},i=()=>{this.off("upgrade",i),this.off("upgradeError",i),r()},s=()=>{this.once("upgrade",i),this.once("upgradeError",i)};return(this.readyState==="opening"||this.readyState==="open")&&(this.readyState="closing",this.writeBuffer.length?this.once("drain",()=>{this.upgrading?s():r()}):this.upgrading?s():r()),this}_onError(r){if(la.priorWebsocketSuccess=!1,this.opts.tryAllTransports&&this.transports.length>1&&this.readyState==="opening")return this.transports.shift(),this._open();this.emitReserved("error",r),this._onClose("transport error",r)}_onClose(r,i){if(this.readyState==="opening"||this.readyState==="open"||this.readyState==="closing"){if(this.clearTimeoutFn(this._pingTimeoutTimer),this.transport.removeAllListeners("close"),this.transport.close(),this.transport.removeAllListeners(),fh&&(this._beforeunloadEventListener&&removeEventListener("beforeunload",this._beforeunloadEventListener,!1),this._offlineEventListener)){const s=Xo.indexOf(this._offlineEventListener);s!==-1&&Xo.splice(s,1)}this.readyState="closed",this.id=null,this.emitReserved("close",r,i),this.writeBuffer=[],this._prevBufferLen=0}}}la.protocol=E_;class Z8 extends la{constructor(){super(...arguments),this._upgrades=[]}onOpen(){if(super.onOpen(),this.readyState==="open"&&this.opts.upgrade)for(let r=0;r<this._upgrades.length;r++)this._probe(this._upgrades[r])}_probe(r){let i=this.createTransport(r),s=!1;la.priorWebsocketSuccess=!1;const u=()=>{s||(i.send([{type:"ping",data:"probe"}]),i.once("packet",E=>{if(!s)if(E.type==="pong"&&E.data==="probe"){if(this.upgrading=!0,this.emitReserved("upgrading",i),!i)return;la.priorWebsocketSuccess=i.name==="websocket",this.transport.pause(()=>{s||this.readyState!=="closed"&&(y(),this.setTransport(i),i.send([{type:"upgrade"}]),this.emitReserved("upgrade",i),i=null,this.upgrading=!1,this.flush())})}else{const A=new Error("probe error");A.transport=i.name,this.emitReserved("upgradeError",A)}}))};function c(){s||(s=!0,y(),i.close(),i=null)}const d=E=>{const A=new Error("probe error: "+E);A.transport=i.name,c(),this.emitReserved("upgradeError",A)};function h(){d("transport closed")}function m(){d("socket closed")}function p(E){i&&E.name!==i.name&&c()}const y=()=>{i.removeListener("open",u),i.removeListener("error",d),i.removeListener("close",h),this.off("close",m),this.off("upgrading",p)};i.once("open",u),i.once("error",d),i.once("close",h),this.once("close",m),this.once("upgrading",p),this._upgrades.indexOf("webtransport")!==-1&&r!=="webtransport"?this.setTimeoutFn(()=>{s||i.open()},200):i.open()}onHandshake(r){this._upgrades=this._filterUpgrades(r.upgrades),super.onHandshake(r)}_filterUpgrades(r){const i=[];for(let s=0;s<r.length;s++)~this.transports.indexOf(r[s])&&i.push(r[s]);return i}}let Q8=class extends Z8{constructor(r,i={}){const s=typeof r=="object"?r:i;(!s.transports||s.transports&&typeof s.transports[0]=="string")&&(s.transports=(s.transports||["polling","websocket","webtransport"]).map(u=>F8[u]).filter(u=>!!u)),super(r,s)}};function K8(t,r="",i){let s=t;i=i||typeof location<"u"&&location,t==null&&(t=i.protocol+"//"+i.host),typeof t=="string"&&(t.charAt(0)==="/"&&(t.charAt(1)==="/"?t=i.protocol+t:t=i.host+t),/^(https?|wss?):\/\//.test(t)||(typeof i<"u"?t=i.protocol+"//"+t:t="https://"+t),s=ch(t)),s.port||(/^(http|ws)$/.test(s.protocol)?s.port="80":/^(http|ws)s$/.test(s.protocol)&&(s.port="443")),s.path=s.path||"/";const c=s.host.indexOf(":")!==-1?"["+s.host+"]":s.host;return s.id=s.protocol+"://"+c+":"+s.port+r,s.href=s.protocol+"://"+c+(i&&i.port===s.port?"":":"+s.port),s}const $8=typeof ArrayBuffer=="function",W8=t=>typeof ArrayBuffer.isView=="function"?ArrayBuffer.isView(t):t.buffer instanceof ArrayBuffer,R_=Object.prototype.toString,J8=typeof Blob=="function"||typeof Blob<"u"&&R_.call(Blob)==="[object BlobConstructor]",eM=typeof File=="function"||typeof File<"u"&&R_.call(File)==="[object FileConstructor]";function Wh(t){return $8&&(t instanceof ArrayBuffer||W8(t))||J8&&t instanceof Blob||eM&&t instanceof File}function Zo(t,r){if(!t||typeof t!="object")return!1;if(Array.isArray(t)){for(let i=0,s=t.length;i<s;i++)if(Zo(t[i]))return!0;return!1}if(Wh(t))return!0;if(t.toJSON&&typeof t.toJSON=="function"&&arguments.length===1)return Zo(t.toJSON(),!0);for(const i in t)if(Object.prototype.hasOwnProperty.call(t,i)&&Zo(t[i]))return!0;return!1}function tM(t){const r=[],i=t.data,s=t;return s.data=dh(i,r),s.attachments=r.length,{packet:s,buffers:r}}function dh(t,r){if(!t)return t;if(Wh(t)){const i={_placeholder:!0,num:r.length};return r.push(t),i}else if(Array.isArray(t)){const i=new Array(t.length);for(let s=0;s<t.length;s++)i[s]=dh(t[s],r);return i}else if(typeof t=="object"&&!(t instanceof Date)){const i={};for(const s in t)Object.prototype.hasOwnProperty.call(t,s)&&(i[s]=dh(t[s],r));return i}return t}function nM(t,r){return t.data=hh(t.data,r),delete t.attachments,t}function hh(t,r){if(!t)return t;if(t&&t._placeholder===!0){if(typeof t.num=="number"&&t.num>=0&&t.num<r.length)return r[t.num];throw new Error("illegal attachments")}else if(Array.isArray(t))for(let i=0;i<t.length;i++)t[i]=hh(t[i],r);else if(typeof t=="object")for(const i in t)Object.prototype.hasOwnProperty.call(t,i)&&(t[i]=hh(t[i],r));return t}const rM=["connect","connect_error","disconnect","disconnecting","newListener","removeListener"],aM=5;var Ce;(function(t){t[t.CONNECT=0]="CONNECT",t[t.DISCONNECT=1]="DISCONNECT",t[t.EVENT=2]="EVENT",t[t.ACK=3]="ACK",t[t.CONNECT_ERROR=4]="CONNECT_ERROR",t[t.BINARY_EVENT=5]="BINARY_EVENT",t[t.BINARY_ACK=6]="BINARY_ACK"})(Ce||(Ce={}));class iM{constructor(r){this.replacer=r}encode(r){return(r.type===Ce.EVENT||r.type===Ce.ACK)&&Zo(r)?this.encodeAsBinary({type:r.type===Ce.EVENT?Ce.BINARY_EVENT:Ce.BINARY_ACK,nsp:r.nsp,data:r.data,id:r.id}):[this.encodeAsString(r)]}encodeAsString(r){let i=""+r.type;return(r.type===Ce.BINARY_EVENT||r.type===Ce.BINARY_ACK)&&(i+=r.attachments+"-"),r.nsp&&r.nsp!=="/"&&(i+=r.nsp+","),r.id!=null&&(i+=r.id),r.data!=null&&(i+=JSON.stringify(r.data,this.replacer)),i}encodeAsBinary(r){const i=tM(r),s=this.encodeAsString(i.packet),u=i.buffers;return u.unshift(s),u}}function y1(t){return Object.prototype.toString.call(t)==="[object Object]"}class Jh extends ft{constructor(r){super(),this.reviver=r}add(r){let i;if(typeof r=="string"){if(this.reconstructor)throw new Error("got plaintext data when reconstructing a packet");i=this.decodeString(r);const s=i.type===Ce.BINARY_EVENT;s||i.type===Ce.BINARY_ACK?(i.type=s?Ce.EVENT:Ce.ACK,this.reconstructor=new sM(i),i.attachments===0&&super.emitReserved("decoded",i)):super.emitReserved("decoded",i)}else if(Wh(r)||r.base64)if(this.reconstructor)i=this.reconstructor.takeBinaryData(r),i&&(this.reconstructor=null,super.emitReserved("decoded",i));else throw new Error("got binary data when not reconstructing a packet");else throw new Error("Unknown type: "+r)}decodeString(r){let i=0;const s={type:Number(r.charAt(0))};if(Ce[s.type]===void 0)throw new Error("unknown packet type "+s.type);if(s.type===Ce.BINARY_EVENT||s.type===Ce.BINARY_ACK){const c=i+1;for(;r.charAt(++i)!=="-"&&i!=r.length;);const d=r.substring(c,i);if(d!=Number(d)||r.charAt(i)!=="-")throw new Error("Illegal attachments");s.attachments=Number(d)}if(r.charAt(i+1)==="/"){const c=i+1;for(;++i&&!(r.charAt(i)===","||i===r.length););s.nsp=r.substring(c,i)}else s.nsp="/";const u=r.charAt(i+1);if(u!==""&&Number(u)==u){const c=i+1;for(;++i;){const d=r.charAt(i);if(d==null||Number(d)!=d){--i;break}if(i===r.length)break}s.id=Number(r.substring(c,i+1))}if(r.charAt(++i)){const c=this.tryParse(r.substr(i));if(Jh.isPayloadValid(s.type,c))s.data=c;else throw new Error("invalid payload")}return s}tryParse(r){try{return JSON.parse(r,this.reviver)}catch{return!1}}static isPayloadValid(r,i){switch(r){case Ce.CONNECT:return y1(i);case Ce.DISCONNECT:return i===void 0;case Ce.CONNECT_ERROR:return typeof i=="string"||y1(i);case Ce.EVENT:case Ce.BINARY_EVENT:return Array.isArray(i)&&(typeof i[0]=="number"||typeof i[0]=="string"&&rM.indexOf(i[0])===-1);case Ce.ACK:case Ce.BINARY_ACK:return Array.isArray(i)}}destroy(){this.reconstructor&&(this.reconstructor.finishedReconstruction(),this.reconstructor=null)}}class sM{constructor(r){this.packet=r,this.buffers=[],this.reconPack=r}takeBinaryData(r){if(this.buffers.push(r),this.buffers.length===this.reconPack.attachments){const i=nM(this.reconPack,this.buffers);return this.finishedReconstruction(),i}return null}finishedReconstruction(){this.reconPack=null,this.buffers=[]}}const lM=Object.freeze(Object.defineProperty({__proto__:null,Decoder:Jh,Encoder:iM,get PacketType(){return Ce},protocol:aM},Symbol.toStringTag,{value:"Module"}));function jn(t,r,i){return t.on(r,i),function(){t.off(r,i)}}const oM=Object.freeze({connect:1,connect_error:1,disconnect:1,disconnecting:1,newListener:1,removeListener:1});class w_ extends ft{constructor(r,i,s){super(),this.connected=!1,this.recovered=!1,this.receiveBuffer=[],this.sendBuffer=[],this._queue=[],this._queueSeq=0,this.ids=0,this.acks={},this.flags={},this.io=r,this.nsp=i,s&&s.auth&&(this.auth=s.auth),this._opts=Object.assign({},s),this.io._autoConnect&&this.open()}get disconnected(){return!this.connected}subEvents(){if(this.subs)return;const r=this.io;this.subs=[jn(r,"open",this.onopen.bind(this)),jn(r,"packet",this.onpacket.bind(this)),jn(r,"error",this.onerror.bind(this)),jn(r,"close",this.onclose.bind(this))]}get active(){return!!this.subs}connect(){return this.connected?this:(this.subEvents(),this.io._reconnecting||this.io.open(),this.io._readyState==="open"&&this.onopen(),this)}open(){return this.connect()}send(...r){return r.unshift("message"),this.emit.apply(this,r),this}emit(r,...i){var s,u,c;if(oM.hasOwnProperty(r))throw new Error('"'+r.toString()+'" is a reserved event name');if(i.unshift(r),this._opts.retries&&!this.flags.fromQueue&&!this.flags.volatile)return this._addToQueue(i),this;const d={type:Ce.EVENT,data:i};if(d.options={},d.options.compress=this.flags.compress!==!1,typeof i[i.length-1]=="function"){const y=this.ids++,E=i.pop();this._registerAckCallback(y,E),d.id=y}const h=(u=(s=this.io.engine)===null||s===void 0?void 0:s.transport)===null||u===void 0?void 0:u.writable,m=this.connected&&!(!((c=this.io.engine)===null||c===void 0)&&c._hasPingExpired());return this.flags.volatile&&!h||(m?(this.notifyOutgoingListeners(d),this.packet(d)):this.sendBuffer.push(d)),this.flags={},this}_registerAckCallback(r,i){var s;const u=(s=this.flags.timeout)!==null&&s!==void 0?s:this._opts.ackTimeout;if(u===void 0){this.acks[r]=i;return}const c=this.io.setTimeoutFn(()=>{delete this.acks[r];for(let h=0;h<this.sendBuffer.length;h++)this.sendBuffer[h].id===r&&this.sendBuffer.splice(h,1);i.call(this,new Error("operation has timed out"))},u),d=(...h)=>{this.io.clearTimeoutFn(c),i.apply(this,h)};d.withError=!0,this.acks[r]=d}emitWithAck(r,...i){return new Promise((s,u)=>{const c=(d,h)=>d?u(d):s(h);c.withError=!0,i.push(c),this.emit(r,...i)})}_addToQueue(r){let i;typeof r[r.length-1]=="function"&&(i=r.pop());const s={id:this._queueSeq++,tryCount:0,pending:!1,args:r,flags:Object.assign({fromQueue:!0},this.flags)};r.push((u,...c)=>s!==this._queue[0]?void 0:(u!==null?s.tryCount>this._opts.retries&&(this._queue.shift(),i&&i(u)):(this._queue.shift(),i&&i(null,...c)),s.pending=!1,this._drainQueue())),this._queue.push(s),this._drainQueue()}_drainQueue(r=!1){if(!this.connected||this._queue.length===0)return;const i=this._queue[0];i.pending&&!r||(i.pending=!0,i.tryCount++,this.flags=i.flags,this.emit.apply(this,i.args))}packet(r){r.nsp=this.nsp,this.io._packet(r)}onopen(){typeof this.auth=="function"?this.auth(r=>{this._sendConnectPacket(r)}):this._sendConnectPacket(this.auth)}_sendConnectPacket(r){this.packet({type:Ce.CONNECT,data:this._pid?Object.assign({pid:this._pid,offset:this._lastOffset},r):r})}onerror(r){this.connected||this.emitReserved("connect_error",r)}onclose(r,i){this.connected=!1,delete this.id,this.emitReserved("disconnect",r,i),this._clearAcks()}_clearAcks(){Object.keys(this.acks).forEach(r=>{if(!this.sendBuffer.some(s=>String(s.id)===r)){const s=this.acks[r];delete this.acks[r],s.withError&&s.call(this,new Error("socket has been disconnected"))}})}onpacket(r){if(r.nsp===this.nsp)switch(r.type){case Ce.CONNECT:r.data&&r.data.sid?this.onconnect(r.data.sid,r.data.pid):this.emitReserved("connect_error",new Error("It seems you are trying to reach a Socket.IO server in v2.x with a v3.x client, but they are not compatible (more information here: https://socket.io/docs/v3/migrating-from-2-x-to-3-0/)"));break;case Ce.EVENT:case Ce.BINARY_EVENT:this.onevent(r);break;case Ce.ACK:case Ce.BINARY_ACK:this.onack(r);break;case Ce.DISCONNECT:this.ondisconnect();break;case Ce.CONNECT_ERROR:this.destroy();const s=new Error(r.data.message);s.data=r.data.data,this.emitReserved("connect_error",s);break}}onevent(r){const i=r.data||[];r.id!=null&&i.push(this.ack(r.id)),this.connected?this.emitEvent(i):this.receiveBuffer.push(Object.freeze(i))}emitEvent(r){if(this._anyListeners&&this._anyListeners.length){const i=this._anyListeners.slice();for(const s of i)s.apply(this,r)}super.emit.apply(this,r),this._pid&&r.length&&typeof r[r.length-1]=="string"&&(this._lastOffset=r[r.length-1])}ack(r){const i=this;let s=!1;return function(...u){s||(s=!0,i.packet({type:Ce.ACK,id:r,data:u}))}}onack(r){const i=this.acks[r.id];typeof i=="function"&&(delete this.acks[r.id],i.withError&&r.data.unshift(null),i.apply(this,r.data))}onconnect(r,i){this.id=r,this.recovered=i&&this._pid===i,this._pid=i,this.connected=!0,this.emitBuffered(),this.emitReserved("connect"),this._drainQueue(!0)}emitBuffered(){this.receiveBuffer.forEach(r=>this.emitEvent(r)),this.receiveBuffer=[],this.sendBuffer.forEach(r=>{this.notifyOutgoingListeners(r),this.packet(r)}),this.sendBuffer=[]}ondisconnect(){this.destroy(),this.onclose("io server disconnect")}destroy(){this.subs&&(this.subs.forEach(r=>r()),this.subs=void 0),this.io._destroy(this)}disconnect(){return this.connected&&this.packet({type:Ce.DISCONNECT}),this.destroy(),this.connected&&this.onclose("io client disconnect"),this}close(){return this.disconnect()}compress(r){return this.flags.compress=r,this}get volatile(){return this.flags.volatile=!0,this}timeout(r){return this.flags.timeout=r,this}onAny(r){return this._anyListeners=this._anyListeners||[],this._anyListeners.push(r),this}prependAny(r){return this._anyListeners=this._anyListeners||[],this._anyListeners.unshift(r),this}offAny(r){if(!this._anyListeners)return this;if(r){const i=this._anyListeners;for(let s=0;s<i.length;s++)if(r===i[s])return i.splice(s,1),this}else this._anyListeners=[];return this}listenersAny(){return this._anyListeners||[]}onAnyOutgoing(r){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.push(r),this}prependAnyOutgoing(r){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.unshift(r),this}offAnyOutgoing(r){if(!this._anyOutgoingListeners)return this;if(r){const i=this._anyOutgoingListeners;for(let s=0;s<i.length;s++)if(r===i[s])return i.splice(s,1),this}else this._anyOutgoingListeners=[];return this}listenersAnyOutgoing(){return this._anyOutgoingListeners||[]}notifyOutgoingListeners(r){if(this._anyOutgoingListeners&&this._anyOutgoingListeners.length){const i=this._anyOutgoingListeners.slice();for(const s of i)s.apply(this,r.data)}}}function Mi(t){t=t||{},this.ms=t.min||100,this.max=t.max||1e4,this.factor=t.factor||2,this.jitter=t.jitter>0&&t.jitter<=1?t.jitter:0,this.attempts=0}Mi.prototype.duration=function(){var t=this.ms*Math.pow(this.factor,this.attempts++);if(this.jitter){var r=Math.random(),i=Math.floor(r*this.jitter*t);t=(Math.floor(r*10)&1)==0?t-i:t+i}return Math.min(t,this.max)|0};Mi.prototype.reset=function(){this.attempts=0};Mi.prototype.setMin=function(t){this.ms=t};Mi.prototype.setMax=function(t){this.max=t};Mi.prototype.setJitter=function(t){this.jitter=t};class mh extends ft{constructor(r,i){var s;super(),this.nsps={},this.subs=[],r&&typeof r=="object"&&(i=r,r=void 0),i=i||{},i.path=i.path||"/socket.io",this.opts=i,Su(this,i),this.reconnection(i.reconnection!==!1),this.reconnectionAttempts(i.reconnectionAttempts||1/0),this.reconnectionDelay(i.reconnectionDelay||1e3),this.reconnectionDelayMax(i.reconnectionDelayMax||5e3),this.randomizationFactor((s=i.randomizationFactor)!==null&&s!==void 0?s:.5),this.backoff=new Mi({min:this.reconnectionDelay(),max:this.reconnectionDelayMax(),jitter:this.randomizationFactor()}),this.timeout(i.timeout==null?2e4:i.timeout),this._readyState="closed",this.uri=r;const u=i.parser||lM;this.encoder=new u.Encoder,this.decoder=new u.Decoder,this._autoConnect=i.autoConnect!==!1,this._autoConnect&&this.open()}reconnection(r){return arguments.length?(this._reconnection=!!r,r||(this.skipReconnect=!0),this):this._reconnection}reconnectionAttempts(r){return r===void 0?this._reconnectionAttempts:(this._reconnectionAttempts=r,this)}reconnectionDelay(r){var i;return r===void 0?this._reconnectionDelay:(this._reconnectionDelay=r,(i=this.backoff)===null||i===void 0||i.setMin(r),this)}randomizationFactor(r){var i;return r===void 0?this._randomizationFactor:(this._randomizationFactor=r,(i=this.backoff)===null||i===void 0||i.setJitter(r),this)}reconnectionDelayMax(r){var i;return r===void 0?this._reconnectionDelayMax:(this._reconnectionDelayMax=r,(i=this.backoff)===null||i===void 0||i.setMax(r),this)}timeout(r){return arguments.length?(this._timeout=r,this):this._timeout}maybeReconnectOnOpen(){!this._reconnecting&&this._reconnection&&this.backoff.attempts===0&&this.reconnect()}open(r){if(~this._readyState.indexOf("open"))return this;this.engine=new Q8(this.uri,this.opts);const i=this.engine,s=this;this._readyState="opening",this.skipReconnect=!1;const u=jn(i,"open",function(){s.onopen(),r&&r()}),c=h=>{this.cleanup(),this._readyState="closed",this.emitReserved("error",h),r?r(h):this.maybeReconnectOnOpen()},d=jn(i,"error",c);if(this._timeout!==!1){const h=this._timeout,m=this.setTimeoutFn(()=>{u(),c(new Error("timeout")),i.close()},h);this.opts.autoUnref&&m.unref(),this.subs.push(()=>{this.clearTimeoutFn(m)})}return this.subs.push(u),this.subs.push(d),this}connect(r){return this.open(r)}onopen(){this.cleanup(),this._readyState="open",this.emitReserved("open");const r=this.engine;this.subs.push(jn(r,"ping",this.onping.bind(this)),jn(r,"data",this.ondata.bind(this)),jn(r,"error",this.onerror.bind(this)),jn(r,"close",this.onclose.bind(this)),jn(this.decoder,"decoded",this.ondecoded.bind(this)))}onping(){this.emitReserved("ping")}ondata(r){try{this.decoder.add(r)}catch(i){this.onclose("parse error",i)}}ondecoded(r){Eu(()=>{this.emitReserved("packet",r)},this.setTimeoutFn)}onerror(r){this.emitReserved("error",r)}socket(r,i){let s=this.nsps[r];return s?this._autoConnect&&!s.active&&s.connect():(s=new w_(this,r,i),this.nsps[r]=s),s}_destroy(r){const i=Object.keys(this.nsps);for(const s of i)if(this.nsps[s].active)return;this._close()}_packet(r){const i=this.encoder.encode(r);for(let s=0;s<i.length;s++)this.engine.write(i[s],r.options)}cleanup(){this.subs.forEach(r=>r()),this.subs.length=0,this.decoder.destroy()}_close(){this.skipReconnect=!0,this._reconnecting=!1,this.onclose("forced close")}disconnect(){return this._close()}onclose(r,i){var s;this.cleanup(),(s=this.engine)===null||s===void 0||s.close(),this.backoff.reset(),this._readyState="closed",this.emitReserved("close",r,i),this._reconnection&&!this.skipReconnect&&this.reconnect()}reconnect(){if(this._reconnecting||this.skipReconnect)return this;const r=this;if(this.backoff.attempts>=this._reconnectionAttempts)this.backoff.reset(),this.emitReserved("reconnect_failed"),this._reconnecting=!1;else{const i=this.backoff.duration();this._reconnecting=!0;const s=this.setTimeoutFn(()=>{r.skipReconnect||(this.emitReserved("reconnect_attempt",r.backoff.attempts),!r.skipReconnect&&r.open(u=>{u?(r._reconnecting=!1,r.reconnect(),this.emitReserved("reconnect_error",u)):r.onreconnect()}))},i);this.opts.autoUnref&&s.unref(),this.subs.push(()=>{this.clearTimeoutFn(s)})}}onreconnect(){const r=this.backoff.attempts;this._reconnecting=!1,this.backoff.reset(),this.emitReserved("reconnect",r)}}const Ys={};function Qo(t,r){typeof t=="object"&&(r=t,t=void 0),r=r||{};const i=K8(t,r.path||"/socket.io"),s=i.source,u=i.id,c=i.path,d=Ys[u]&&c in Ys[u].nsps,h=r.forceNew||r["force new connection"]||r.multiplex===!1||d;let m;return h?m=new mh(s,r):(Ys[u]||(Ys[u]=new mh(s,r)),m=Ys[u]),i.query&&!r.query&&(r.query=i.queryKey),m.socket(i.path,r)}Object.assign(Qo,{Manager:mh,Socket:w_,io:Qo,connect:Qo});const uM=[Te.ActionTypes.MESSAGE_TO_GUEST,Te.ActionTypes.EVENT_TO_GUEST,Te.ActionTypes.TYPING_ON,Te.ActionTypes.TYPING_OFF,Te.ActionTypes.RESTART_CHAT_REQUEST,...xO,..._x,"@@localize/SET_ACTIVE_LANGUAGE","@@localize/ADD_TRANSLATION_FOR_LANGUAGE"],cM=({dispatch:t,getState:r})=>i=>{let s=null;return u=>{const c=i(u);if(u.type===zh){s?.disconnect(),t(wO());const d=`/chat?${uu.stringify(u.querystrings)}`;s=Qo(`/${u.clientName}${d}`),s.on("action",t),s.on("connect",()=>t(CO())),s.on("disconnect",()=>t(NO())),s.on("reconnect",()=>t(MO())),s.on("set-translations",(h,m)=>{t(i8({language:h,messages:JN(h,m)}))}),s.on("set-settings",h=>{t(o8(h))}),s.on("enable-conversation-rating",h=>t(xx(h))),s.on("speech-transcription",h=>t(Sx(h))),s.on("restore-client-state",h=>{t(RO(h.sessionId)),t(Rx(h.messages))}),s.on("expand-window",({devices:h,initial:m=!1})=>{t({type:ub,devices:h,initial:m})}),s.on("restart-chat",()=>{t(gu(u.clientName,u.querystrings))}),s.on("login-success",h=>{t(yO({loginToken:h.loginToken}))})}else if(u.type==="start-screen/requestLogin")s?.emit("login-requested",u.payload);else if(u.type===mu)s?.emit("start-chat",u.payload);else if(u.type===pu)s?.emit("terminate-session",u.payload);else if(u.type===bx)s?.emit("get-started",JSON.stringify(u));else if(u.type===wh)s?.emit("audio-message",u.buffer);else if(u.type===Te.ActionTypes.CONVERSATION_RATING_FROM_GUEST)s?.emit("conversation-rating",u.payload);else if(u.type===fb){const{connection:{sessionId:d}}=r();window.location.href=`/transcript-pdf/${d}`}else uM.indexOf(u.type)===-1&&u.meta===void 0&&s&&s.emit("action",JSON.stringify(u));return c}},C_=Kb(),fM={...d8(C_),intl:c_},ph=rO({middleware:t=>t().concat(cM),reducer:c8,preloadedState:fM});ph.subscribe(PN(()=>{const t=ph.getState();h8(C_,{connection:t.connection,startScreen:t.startScreen})},1e3));const dM=document.getElementById("root"),hM=P2.createRoot(dM);hM.render(v.jsx(VS,{store:ph,children:v.jsx(MN,{})}));
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