@botfabrik/engine-webclient 4.75.5 → 4.75.7

package/dist/client/assets/{index-DM-1aFhG.js → index-BMBcFG3H.js}

@@ -100,5 +100,5 @@ For more details see https://formatjs.io/docs/getting-started/message-distributi
  - Ne saisissez aucune information personnelle dans la fenêtre de chat (mots de passe, date de naissance, etc.).`,"general-conditions.accept-conditions-note":"En utilisant le chat, vous acceptez les conditions d'utilisation.","problem-report.action.mark":"Marquer comme incorrect","problem-report.action.unmark":"Retirer le marqueur","block-user-input.title":"Veuillez attendre la réponse du chatbot.","conversation-rating.call-to-action.title":"Notez ce chat","conversation-rating.overlay.title":"Dans quelle mesure êtes-vous satisfait de ce chat ?","conversation-rating.overlay.guest-feedback.input-placeholder":"Veuillez saisir vos commentaires ici (facultatif)","conversation-rating.overlay.star.very-bad":"Très mauvais","conversation-rating.overlay.star.very-good":"Très bien","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, ça ne sonne pas bien. Merci de me donner un feedback pour que je puisse en apprendre davantage.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, ça ne sonne pas bien. Merci de me donner un feedback pour que je puisse en apprendre davantage.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"La moyenne n'est pas mon objectif, que puis-je encore améliorer ?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Le rater de peu, c'est le rater aussi. Que puis-je encore améliorer pour obtenir toutes les étoiles la prochaine fois ?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Parfait ! Alors j'espère pouvoir vous conseiller aussi bien une fois de plus.","conversation-rating.overlay.bot-message.submit-feedback":"Merci beaucoup pour votre feed-back. Je m'efforce de m'améliorer en permanence.","conversation-rating.overlay.action.submit":"Envoyer","conversation-rating.overlay.action.close":"Fermer","start-screen.intro":"","start-screen.start-chat":"Démarrer le chat","header.restart-chat":"Redémarrer le chat","header.close-chat":"Minimiser le chat"},jR={"message-input-label":"Input dell'utente","message-input-placeholder":"Messaggio","message-input.actions.submit.label":"Invia messaggio","message-input.actions.export-transcript.label":"Esportare la conversazione","message-input.actions.start-audio-recording.label":"Avviare l'input vocale","message-input.actions.stop-audio-recording.label":"Interrompere l'input vocale","message-input.actions.submit-audio-recording.label":"Trasmettere l'input vocale","guest-bubble.label":"Il tuo messaggio","bot-bubble.label":"Messaggio del chatbot","agent-bubble.label":"Messaggio dell'agente dal vivo","export-transcript.email.title":"Ricevere la conversazione","export-transcript.email.description":"Inserisci il tuo indirizzo e-mail per ricevere la cronologia della chat.","export-transcript.email.cancel":"Annulla","export-transcript.email.send":"Invia","export-transcript.email.placeholder":"Il tuo indirizzo e-mail","export-transcript.email.invalid":"Inserire un indirizzo e-mail valido.","export-transcript.email.success":"Ho inviato la cronologia della chat al vostro indirizzo e-mail.","export-transcript.pdf.title":"Ricevi la conversazione come PDF","export-transcript.pdf.description":"Scarica questa conversazione in PDF.","export-transcript.pdf.cancel":"Annulla","export-transcript.pdf.download":"Scaricare","general-conditions.header":"**Condizioni di utilizzo**","general-conditions.body":`Si prega di considerare i seguenti punti:
 
  - La cronologia delle chat è memorizzata nell'area UE e può essere visualizzata solo da persone autorizzate.
- - Non inserire dati personali nella finestra di chat (password, data di nascita, ecc.).`,"general-conditions.accept-conditions-note":"Utilizzando la chat si accettano le condizioni d'uso.","problem-report.action.mark":"Segna come errato","problem-report.action.unmark":"Rimuovere il marcatore","block-user-input.title":"Attendere la risposta del chatbot.","conversation-rating.call-to-action.title":"Valuta questa chat","conversation-rating.overlay.title":"Quanto sei soddisfatto di questa chat?","conversation-rating.overlay.guest-feedback.input-placeholder":"Inserisci qui il tuo feedback (opzionale)","conversation-rating.overlay.star.very-bad":"Molto male","conversation-rating.overlay.star.very-good":"Molto buono","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, non suona bene. Vi prego di darmi un feedback in modo che possa imparare di più.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, non suona bene. Vi prego di darmi un feedback in modo che possa imparare di più.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"La media non è il mio obiettivo, cosa posso ancora migliorare?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Anche l'assenza è finita. Cosa posso migliorare per ottenere tutte le stelle la prossima volta?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Perfetto! Allora spero di potervi consigliare ancora una volta bene.","conversation-rating.overlay.bot-message.submit-feedback":"Grazie mille per il feedback. Mi impegno costantemente per migliorare.","conversation-rating.overlay.action.submit":"Invia","conversation-rating.overlay.action.close":"Chiudere","start-screen.intro":"","start-screen.start-chat":"Avviare la chat","header.restart-chat":"Riavviare la chat","header.close-chat":"Ridurre al minimo la chat"},zR=["de","en","fr","it"],yv={locale:"de",messages:gv},UR=(e,t)=>{if(zR.includes(e)){const n=$R(e),r=MR.dot(t);return{...n,...r}}return t},$R=e=>{switch(e.toString()){case"en":return LR;case"fr":return BR;case"it":return jR;default:return gv}},HR=(e=GR,t)=>{switch(t.type){case Zc:return Object.assign({},e,{connectionState:jn.CONNECTING});case Jc:return Object.assign({},e,{connectionState:jn.CONNECTED});case ef:return Object.assign({},e,{connectionState:jn.DISCONNECTED});case tf:return Object.assign({},e,{connectionState:jn.RECONNECTED});case nf:return Object.assign({},e,{sessionId:t.sessionId});case qs:return 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et?"pagehide":"unload";addEventListener(e,Yh,!1)}}function Yh(){for(let e in Ft.requests)Ft.requests.hasOwnProperty(e)&&Ft.requests[e].abort()}const wN=function(){const e=Nv({xdomain:!1});return e&&e.responseType!==null}();class bN extends SN{constructor(t){super(t);const n=t&&t.forceBase64;this.supportsBinary=wN&&!n}request(t={}){return Object.assign(t,{xd:this.xd},this.opts),new Ft(Nv,this.uri(),t)}}function Nv(e){const t=e.xdomain;try{if(typeof XMLHttpRequest<"u"&&(!t||_N))return new XMLHttpRequest}catch{}if(!t)try{return new et[["Active"].concat("Object").join("X")]("Microsoft.XMLHTTP")}catch{}}const Av=typeof navigator<"u"&&typeof navigator.product=="string"&&navigator.product.toLowerCase()==="reactnative";class xN extends mf{get name(){return"websocket"}doOpen(){const t=this.uri(),n=this.opts.protocols,r=Av?{}:kv(this.opts,"agent","perMessageDeflate","pfx","key","passphrase","cert","ca","ciphers","rejectUnauthorized","localAddress","protocolVersion","origin","maxPayload","family","checkServerIdentity");this.opts.extraHeaders&&(r.headers=this.opts.extraHeaders);try{this.ws=this.createSocket(t,n,r)}catch(i){return this.emitReserved("error",i)}this.ws.binaryType=this.socket.binaryType,this.addEventListeners()}addEventListeners(){this.ws.onopen=()=>{this.opts.autoUnref&&this.ws._socket.unref(),this.onOpen()},this.ws.onclose=t=>this.onClose({description:"websocket connection closed",context:t}),this.ws.onmessage=t=>this.onData(t.data),this.ws.onerror=t=>this.onError("websocket error",t)}write(t){this.writable=!1;for(let n=0;n<t.length;n++){const r=t[n],i=n===t.length-1;hf(r,this.supportsBinary,o=>{try{this.doWrite(r,o)}catch{}i&&Js(()=>{this.writable=!0,this.emitReserved("drain")},this.setTimeoutFn)})}}doClose(){typeof this.ws<"u"&&(this.ws.close(),this.ws=null)}uri(){const t=this.opts.secure?"wss":"ws",n=this.query||{};return this.opts.timestampRequests&&(n[this.opts.timestampParam]=Ov()),this.supportsBinary||(n.b64=1),this.createUri(t,n)}}const Qa=et.WebSocket||et.MozWebSocket;class TN extends xN{createSocket(t,n,r){return Av?new Qa(t,n,r):n?new Qa(t,n):new Qa(t)}doWrite(t,n){this.ws.send(n)}}class CN extends mf{get name(){return"webtransport"}doOpen(){try{this._transport=new WebTransport(this.createUri("https"),this.opts.transportOptions[this.name])}catch(t){return this.emitReserved("error",t)}this._transport.closed.then(()=>{this.onClose()}).catch(t=>{this.onError("webtransport error",t)}),this._transport.ready.then(()=>{this._transport.createBidirectionalStream().then(t=>{const n=aN(Number.MAX_SAFE_INTEGER,this.socket.binaryType),r=t.readable.pipeThrough(n).getReader(),i=sN();i.readable.pipeTo(t.writable),this._writer=i.writable.getWriter();const o=()=>{r.read().then(({done:a,value:l})=>{a||(this.onPacket(l),o())}).catch(a=>{})};o();const s={type:"open"};this.query.sid&&(s.data=`{"sid":"${this.query.sid}"}`),this._writer.write(s).then(()=>this.onOpen())})})}write(t){this.writable=!1;for(let n=0;n<t.length;n++){const r=t[n],i=n===t.length-1;this._writer.write(r).then(()=>{i&&Js(()=>{this.writable=!0,this.emitReserved("drain")},this.setTimeoutFn)})}}doClose(){var t;(t=this._transport)===null||t===void 0||t.close()}}const kN={websocket:TN,webtransport:CN,polling:bN},ON=/^(?:(?![^:@\/?#]+:[^:@\/]*@)(http|https|ws|wss):\/\/)?((?:(([^:@\/?#]*)(?::([^:@\/?#]*))?)?@)?((?:[a-f0-9]{0,4}:){2,7}[a-f0-9]{0,4}|[^:\/?#]*)(?::(\d*))?)(((\/(?:[^?#](?![^?#\/]*\.[^?#\/.]+(?:[?#]|$)))*\/?)?([^?#\/]*))(?:\?([^#]*))?(?:#(.*))?)/,RN=["source","protocol","authority","userInfo","user","password","host","port","relative","path","directory","file","query","anchor"];function mu(e){if(e.length>8e3)throw"URI too long";const t=e,n=e.indexOf("["),r=e.indexOf("]");n!=-1&&r!=-1&&(e=e.substring(0,n)+e.substring(n,r).replace(/:/g,";")+e.substring(r,e.length));let i=ON.exec(e||""),o={},s=14;for(;s--;)o[RN[s]]=i[s]||"";return n!=-1&&r!=-1&&(o.source=t,o.host=o.host.substring(1,o.host.length-1).replace(/;/g,":"),o.authority=o.authority.replace("[","").replace("]","").replace(/;/g,":"),o.ipv6uri=!0),o.pathNames=NN(o,o.path),o.queryKey=AN(o,o.query),o}function NN(e,t){const n=/\/{2,9}/g,r=t.replace(n,"/").split("/");return(t.slice(0,1)=="/"||t.length===0)&&r.splice(0,1),t.slice(-1)=="/"&&r.splice(r.length-1,1),r}function AN(e,t){const n={};return t.replace(/(?:^|&)([^&=]*)=?([^&]*)/g,function(r,i,o){i&&(n[i]=o)}),n}const gu=typeof addEventListener=="function"&&typeof removeEventListener=="function",Lo=[];gu&&addEventListener("offline",()=>{Lo.forEach(e=>e())},!1);class _n extends de{constructor(t,n){if(super(),this.binaryType=uN,this.writeBuffer=[],this._prevBufferLen=0,this._pingInterval=-1,this._pingTimeout=-1,this._maxPayload=-1,this._pingTimeoutTime=1/0,t&&typeof t=="object"&&(n=t,t=null),t){const r=mu(t);n.hostname=r.host,n.secure=r.protocol==="https"||r.protocol==="wss",n.port=r.port,r.query&&(n.query=r.query)}else n.host&&(n.hostname=mu(n.host).host);ea(this,n),this.secure=n.secure!=null?n.secure:typeof location<"u"&&location.protocol==="https:",n.hostname&&!n.port&&(n.port=this.secure?"443":"80"),this.hostname=n.hostname||(typeof location<"u"?location.hostname:"localhost"),this.port=n.port||(typeof location<"u"&&location.port?location.port:this.secure?"443":"80"),this.transports=[],this._transportsByName={},n.transports.forEach(r=>{const i=r.prototype.name;this.transports.push(i),this._transportsByName[i]=r}),this.opts=Object.assign({path:"/engine.io",agent:!1,withCredentials:!1,upgrade:!0,timestampParam:"t",rememberUpgrade:!1,addTrailingSlash:!0,rejectUnauthorized:!0,perMessageDeflate:{threshold:1024},transportOptions:{},closeOnBeforeunload:!1},n),this.opts.path=this.opts.path.replace(/\/$/,"")+(this.opts.addTrailingSlash?"/":""),typeof this.opts.query=="string"&&(this.opts.query=gN(this.opts.query)),gu&&(this.opts.closeOnBeforeunload&&(this._beforeunloadEventListener=()=>{this.transport&&(this.transport.removeAllListeners(),this.transport.close())},addEventListener("beforeunload",this._beforeunloadEventListener,!1)),this.hostname!=="localhost"&&(this._offlineEventListener=()=>{this._onClose("transport close",{description:"network connection lost"})},Lo.push(this._offlineEventListener))),this.opts.withCredentials&&(this._cookieJar=void 0),this._open()}createTransport(t){const n=Object.assign({},this.opts.query);n.EIO=Cv,n.transport=t,this.id&&(n.sid=this.id);const r=Object.assign({},this.opts,{query:n,socket:this,hostname:this.hostname,secure:this.secure,port:this.port},this.opts.transportOptions[t]);return new this._transportsByName[t](r)}_open(){if(this.transports.length===0){this.setTimeoutFn(()=>{this.emitReserved("error","No transports available")},0);return}const t=this.opts.rememberUpgrade&&_n.priorWebsocketSuccess&&this.transports.indexOf("websocket")!==-1?"websocket":this.transports[0];this.readyState="opening";const n=this.createTransport(t);n.open(),this.setTransport(n)}setTransport(t){this.transport&&this.transport.removeAllListeners(),this.transport=t,t.on("drain",this._onDrain.bind(this)).on("packet",this._onPacket.bind(this)).on("error",this._onError.bind(this)).on("close",n=>this._onClose("transport close",n))}onOpen(){this.readyState="open",_n.priorWebsocketSuccess=this.transport.name==="websocket",this.emitReserved("open"),this.flush()}_onPacket(t){if(this.readyState==="opening"||this.readyState==="open"||this.readyState==="closing")switch(this.emitReserved("packet",t),this.emitReserved("heartbeat"),t.type){case"open":this.onHandshake(JSON.parse(t.data));break;case"ping":this._sendPacket("pong"),this.emitReserved("ping"),this.emitReserved("pong"),this._resetPingTimeout();break;case"error":const n=new Error("server error");n.code=t.data,this._onError(n);break;case"message":this.emitReserved("data",t.data),this.emitReserved("message",t.data);break}}onHandshake(t){this.emitReserved("handshake",t),this.id=t.sid,this.transport.query.sid=t.sid,this._pingInterval=t.pingInterval,this._pingTimeout=t.pingTimeout,this._maxPayload=t.maxPayload,this.onOpen(),this.readyState!=="closed"&&this._resetPingTimeout()}_resetPingTimeout(){this.clearTimeoutFn(this._pingTimeoutTimer);const t=this._pingInterval+this._pingTimeout;this._pingTimeoutTime=Date.now()+t,this._pingTimeoutTimer=this.setTimeoutFn(()=>{this._onClose("ping timeout")},t),this.opts.autoUnref&&this._pingTimeoutTimer.unref()}_onDrain(){this.writeBuffer.splice(0,this._prevBufferLen),this._prevBufferLen=0,this.writeBuffer.length===0?this.emitReserved("drain"):this.flush()}flush(){if(this.readyState!=="closed"&&this.transport.writable&&!this.upgrading&&this.writeBuffer.length){const t=this._getWritablePackets();this.transport.send(t),this._prevBufferLen=t.length,this.emitReserved("flush")}}_getWritablePackets(){if(!(this._maxPayload&&this.transport.name==="polling"&&this.writeBuffer.length>1))return this.writeBuffer;let n=1;for(let r=0;r<this.writeBuffer.length;r++){const i=this.writeBuffer[r].data;if(i&&(n+=hN(i)),r>0&&n>this._maxPayload)return this.writeBuffer.slice(0,r);n+=2}return this.writeBuffer}_hasPingExpired(){if(!this._pingTimeoutTime)return!0;const t=Date.now()>this._pingTimeoutTime;return t&&(this._pingTimeoutTime=0,Js(()=>{this._onClose("ping timeout")},this.setTimeoutFn)),t}write(t,n,r){return this._sendPacket("message",t,n,r),this}send(t,n,r){return this._sendPacket("message",t,n,r),this}_sendPacket(t,n,r,i){if(typeof n=="function"&&(i=n,n=void 0),typeof r=="function"&&(i=r,r=null),this.readyState==="closing"||this.readyState==="closed")return;r=r||{},r.compress=r.compress!==!1;const o={type:t,data:n,options:r};this.emitReserved("packetCreate",o),this.writeBuffer.push(o),i&&this.once("flush",i),this.flush()}close(){const t=()=>{this._onClose("forced close"),this.transport.close()},n=()=>{this.off("upgrade",n),this.off("upgradeError",n),t()},r=()=>{this.once("upgrade",n),this.once("upgradeError",n)};return(this.readyState==="opening"||this.readyState==="open")&&(this.readyState="closing",this.writeBuffer.length?this.once("drain",()=>{this.upgrading?r():t()}):this.upgrading?r():t()),this}_onError(t){if(_n.priorWebsocketSuccess=!1,this.opts.tryAllTransports&&this.transports.length>1&&this.readyState==="opening")return this.transports.shift(),this._open();this.emitReserved("error",t),this._onClose("transport error",t)}_onClose(t,n){if(this.readyState==="opening"||this.readyState==="open"||this.readyState==="closing"){if(this.clearTimeoutFn(this._pingTimeoutTimer),this.transport.removeAllListeners("close"),this.transport.close(),this.transport.removeAllListeners(),gu&&(this._beforeunloadEventListener&&removeEventListener("beforeunload",this._beforeunloadEventListener,!1),this._offlineEventListener)){const r=Lo.indexOf(this._offlineEventListener);r!==-1&&Lo.splice(r,1)}this.readyState="closed",this.id=null,this.emitReserved("close",t,n),this.writeBuffer=[],this._prevBufferLen=0}}}_n.protocol=Cv;class PN extends _n{constructor(){super(...arguments),this._upgrades=[]}onOpen(){if(super.onOpen(),this.readyState==="open"&&this.opts.upgrade)for(let t=0;t<this._upgrades.length;t++)this._probe(this._upgrades[t])}_probe(t){let n=this.createTransport(t),r=!1;_n.priorWebsocketSuccess=!1;const i=()=>{r||(n.send([{type:"ping",data:"probe"}]),n.once("packet",h=>{if(!r)if(h.type==="pong"&&h.data==="probe"){if(this.upgrading=!0,this.emitReserved("upgrading",n),!n)return;_n.priorWebsocketSuccess=n.name==="websocket",this.transport.pause(()=>{r||this.readyState!=="closed"&&(f(),this.setTransport(n),n.send([{type:"upgrade"}]),this.emitReserved("upgrade",n),n=null,this.upgrading=!1,this.flush())})}else{const c=new Error("probe error");c.transport=n.name,this.emitReserved("upgradeError",c)}}))};function o(){r||(r=!0,f(),n.close(),n=null)}const s=h=>{const c=new Error("probe error: "+h);c.transport=n.name,o(),this.emitReserved("upgradeError",c)};function a(){s("transport closed")}function l(){s("socket closed")}function u(h){n&&h.name!==n.name&&o()}const f=()=>{n.removeListener("open",i),n.removeListener("error",s),n.removeListener("close",a),this.off("close",l),this.off("upgrading",u)};n.once("open",i),n.once("error",s),n.once("close",a),this.once("close",l),this.once("upgrading",u),this._upgrades.indexOf("webtransport")!==-1&&t!=="webtransport"?this.setTimeoutFn(()=>{r||n.open()},200):n.open()}onHandshake(t){this._upgrades=this._filterUpgrades(t.upgrades),super.onHandshake(t)}_filterUpgrades(t){const n=[];for(let r=0;r<t.length;r++)~this.transports.indexOf(t[r])&&n.push(t[r]);return n}}let IN=class extends PN{constructor(t,n={}){const r=typeof t=="object"?t:n;(!r.transports||r.transports&&typeof r.transports[0]=="string")&&(r.transports=(r.transports||["polling","websocket","webtransport"]).map(i=>kN[i]).filter(i=>!!i)),super(t,r)}};function DN(e,t="",n){let r=e;n=n||typeof location<"u"&&location,e==null&&(e=n.protocol+"//"+n.host),typeof e=="string"&&(e.charAt(0)==="/"&&(e.charAt(1)==="/"?e=n.protocol+e:e=n.host+e),/^(https?|wss?):\/\//.test(e)||(typeof n<"u"?e=n.protocol+"//"+e:e="https://"+e),r=mu(e)),r.port||(/^(http|ws)$/.test(r.protocol)?r.port="80":/^(http|ws)s$/.test(r.protocol)&&(r.port="443")),r.path=r.path||"/";const o=r.host.indexOf(":")!==-1?"["+r.host+"]":r.host;return r.id=r.protocol+"://"+o+":"+r.port+t,r.href=r.protocol+"://"+o+(n&&n.port===r.port?"":":"+r.port),r}const FN=typeof ArrayBuffer=="function",MN=e=>typeof ArrayBuffer.isView=="function"?ArrayBuffer.isView(e):e.buffer instanceof ArrayBuffer,Pv=Object.prototype.toString,LN=typeof Blob=="function"||typeof Blob<"u"&&Pv.call(Blob)==="[object BlobConstructor]",BN=typeof File=="function"||typeof File<"u"&&Pv.call(File)==="[object FileConstructor]";function gf(e){return FN&&(e instanceof ArrayBuffer||MN(e))||LN&&e instanceof Blob||BN&&e instanceof File}function Bo(e,t){if(!e||typeof e!="object")return!1;if(Array.isArray(e)){for(let n=0,r=e.length;n<r;n++)if(Bo(e[n]))return!0;return!1}if(gf(e))return!0;if(e.toJSON&&typeof e.toJSON=="function"&&arguments.length===1)return Bo(e.toJSON(),!0);for(const n in e)if(Object.prototype.hasOwnProperty.call(e,n)&&Bo(e[n]))return!0;return!1}function jN(e){const t=[],n=e.data,r=e;return r.data=yu(n,t),r.attachments=t.length,{packet:r,buffers:t}}function yu(e,t){if(!e)return e;if(gf(e)){const n={_placeholder:!0,num:t.length};return t.push(e),n}else if(Array.isArray(e)){const n=new Array(e.length);for(let r=0;r<e.length;r++)n[r]=yu(e[r],t);return n}else if(typeof e=="object"&&!(e instanceof Date)){const n={};for(const r in e)Object.prototype.hasOwnProperty.call(e,r)&&(n[r]=yu(e[r],t));return n}return e}function zN(e,t){return e.data=vu(e.data,t),delete e.attachments,e}function vu(e,t){if(!e)return e;if(e&&e._placeholder===!0){if(typeof e.num=="number"&&e.num>=0&&e.num<t.length)return t[e.num];throw new Error("illegal attachments")}else if(Array.isArray(e))for(let n=0;n<e.length;n++)e[n]=vu(e[n],t);else if(typeof e=="object")for(const n in e)Object.prototype.hasOwnProperty.call(e,n)&&(e[n]=vu(e[n],t));return e}const UN=["connect","connect_error","disconnect","disconnecting","newListener","removeListener"],$N=5;var $;(function(e){e[e.CONNECT=0]="CONNECT",e[e.DISCONNECT=1]="DISCONNECT",e[e.EVENT=2]="EVENT",e[e.ACK=3]="ACK",e[e.CONNECT_ERROR=4]="CONNECT_ERROR",e[e.BINARY_EVENT=5]="BINARY_EVENT",e[e.BINARY_ACK=6]="BINARY_ACK"})($||($={}));class HN{constructor(t){this.replacer=t}encode(t){return(t.type===$.EVENT||t.type===$.ACK)&&Bo(t)?this.encodeAsBinary({type:t.type===$.EVENT?$.BINARY_EVENT:$.BINARY_ACK,nsp:t.nsp,data:t.data,id:t.id}):[this.encodeAsString(t)]}encodeAsString(t){let n=""+t.type;return(t.type===$.BINARY_EVENT||t.type===$.BINARY_ACK)&&(n+=t.attachments+"-"),t.nsp&&t.nsp!=="/"&&(n+=t.nsp+","),t.id!=null&&(n+=t.id),t.data!=null&&(n+=JSON.stringify(t.data,this.replacer)),n}encodeAsBinary(t){const n=jN(t),r=this.encodeAsString(n.packet),i=n.buffers;return i.unshift(r),i}}function Zh(e){return Object.prototype.toString.call(e)==="[object Object]"}class yf extends de{constructor(t){super(),this.reviver=t}add(t){let n;if(typeof t=="string"){if(this.reconstructor)throw new Error("got plaintext data when reconstructing a packet");n=this.decodeString(t);const r=n.type===$.BINARY_EVENT;r||n.type===$.BINARY_ACK?(n.type=r?$.EVENT:$.ACK,this.reconstructor=new GN(n),n.attachments===0&&super.emitReserved("decoded",n)):super.emitReserved("decoded",n)}else if(gf(t)||t.base64)if(this.reconstructor)n=this.reconstructor.takeBinaryData(t),n&&(this.reconstructor=null,super.emitReserved("decoded",n));else throw new Error("got binary data when not reconstructing a packet");else throw new Error("Unknown type: "+t)}decodeString(t){let n=0;const r={type:Number(t.charAt(0))};if($[r.type]===void 0)throw new Error("unknown packet type "+r.type);if(r.type===$.BINARY_EVENT||r.type===$.BINARY_ACK){const o=n+1;for(;t.charAt(++n)!=="-"&&n!=t.length;);const s=t.substring(o,n);if(s!=Number(s)||t.charAt(n)!=="-")throw new Error("Illegal attachments");r.attachments=Number(s)}if(t.charAt(n+1)==="/"){const o=n+1;for(;++n&&!(t.charAt(n)===","||n===t.length););r.nsp=t.substring(o,n)}else r.nsp="/";const i=t.charAt(n+1);if(i!==""&&Number(i)==i){const o=n+1;for(;++n;){const s=t.charAt(n);if(s==null||Number(s)!=s){--n;break}if(n===t.length)break}r.id=Number(t.substring(o,n+1))}if(t.charAt(++n)){const o=this.tryParse(t.substr(n));if(yf.isPayloadValid(r.type,o))r.data=o;else throw new Error("invalid payload")}return r}tryParse(t){try{return JSON.parse(t,this.reviver)}catch{return!1}}static isPayloadValid(t,n){switch(t){case $.CONNECT:return Zh(n);case $.DISCONNECT:return n===void 0;case $.CONNECT_ERROR:return typeof n=="string"||Zh(n);case $.EVENT:case $.BINARY_EVENT:return Array.isArray(n)&&(typeof n[0]=="number"||typeof n[0]=="string"&&UN.indexOf(n[0])===-1);case $.ACK:case $.BINARY_ACK:return Array.isArray(n)}}destroy(){this.reconstructor&&(this.reconstructor.finishedReconstruction(),this.reconstructor=null)}}class GN{constructor(t){this.packet=t,this.buffers=[],this.reconPack=t}takeBinaryData(t){if(this.buffers.push(t),this.buffers.length===this.reconPack.attachments){const n=zN(this.reconPack,this.buffers);return this.finishedReconstruction(),n}return null}finishedReconstruction(){this.reconPack=null,this.buffers=[]}}const VN=Object.freeze(Object.defineProperty({__proto__:null,Decoder:yf,Encoder:HN,get PacketType(){return $},protocol:$N},Symbol.toStringTag,{value:"Module"}));function pt(e,t,n){return e.on(t,n),function(){e.off(t,n)}}const WN=Object.freeze({connect:1,connect_error:1,disconnect:1,disconnecting:1,newListener:1,removeListener:1});class Iv extends de{constructor(t,n,r){super(),this.connected=!1,this.recovered=!1,this.receiveBuffer=[],this.sendBuffer=[],this._queue=[],this._queueSeq=0,this.ids=0,this.acks={},this.flags={},this.io=t,this.nsp=n,r&&r.auth&&(this.auth=r.auth),this._opts=Object.assign({},r),this.io._autoConnect&&this.open()}get disconnected(){return!this.connected}subEvents(){if(this.subs)return;const t=this.io;this.subs=[pt(t,"open",this.onopen.bind(this)),pt(t,"packet",this.onpacket.bind(this)),pt(t,"error",this.onerror.bind(this)),pt(t,"close",this.onclose.bind(this))]}get active(){return!!this.subs}connect(){return this.connected?this:(this.subEvents(),this.io._reconnecting||this.io.open(),this.io._readyState==="open"&&this.onopen(),this)}open(){return this.connect()}send(...t){return t.unshift("message"),this.emit.apply(this,t),this}emit(t,...n){var r,i,o;if(WN.hasOwnProperty(t))throw new Error('"'+t.toString()+'" is a reserved event name');if(n.unshift(t),this._opts.retries&&!this.flags.fromQueue&&!this.flags.volatile)return this._addToQueue(n),this;const s={type:$.EVENT,data:n};if(s.options={},s.options.compress=this.flags.compress!==!1,typeof n[n.length-1]=="function"){const f=this.ids++,h=n.pop();this._registerAckCallback(f,h),s.id=f}const a=(i=(r=this.io.engine)===null||r===void 0?void 0:r.transport)===null||i===void 0?void 0:i.writable,l=this.connected&&!(!((o=this.io.engine)===null||o===void 0)&&o._hasPingExpired());return this.flags.volatile&&!a||(l?(this.notifyOutgoingListeners(s),this.packet(s)):this.sendBuffer.push(s)),this.flags={},this}_registerAckCallback(t,n){var r;const i=(r=this.flags.timeout)!==null&&r!==void 0?r:this._opts.ackTimeout;if(i===void 0){this.acks[t]=n;return}const o=this.io.setTimeoutFn(()=>{delete this.acks[t];for(let a=0;a<this.sendBuffer.length;a++)this.sendBuffer[a].id===t&&this.sendBuffer.splice(a,1);n.call(this,new Error("operation has timed out"))},i),s=(...a)=>{this.io.clearTimeoutFn(o),n.apply(this,a)};s.withError=!0,this.acks[t]=s}emitWithAck(t,...n){return new Promise((r,i)=>{const o=(s,a)=>s?i(s):r(a);o.withError=!0,n.push(o),this.emit(t,...n)})}_addToQueue(t){let n;typeof t[t.length-1]=="function"&&(n=t.pop());const r={id:this._queueSeq++,tryCount:0,pending:!1,args:t,flags:Object.assign({fromQueue:!0},this.flags)};t.push((i,...o)=>r!==this._queue[0]?void 0:(i!==null?r.tryCount>this._opts.retries&&(this._queue.shift(),n&&n(i)):(this._queue.shift(),n&&n(null,...o)),r.pending=!1,this._drainQueue())),this._queue.push(r),this._drainQueue()}_drainQueue(t=!1){if(!this.connected||this._queue.length===0)return;const n=this._queue[0];n.pending&&!t||(n.pending=!0,n.tryCount++,this.flags=n.flags,this.emit.apply(this,n.args))}packet(t){t.nsp=this.nsp,this.io._packet(t)}onopen(){typeof this.auth=="function"?this.auth(t=>{this._sendConnectPacket(t)}):this._sendConnectPacket(this.auth)}_sendConnectPacket(t){this.packet({type:$.CONNECT,data:this._pid?Object.assign({pid:this._pid,offset:this._lastOffset},t):t})}onerror(t){this.connected||this.emitReserved("connect_error",t)}onclose(t,n){this.connected=!1,delete this.id,this.emitReserved("disconnect",t,n),this._clearAcks()}_clearAcks(){Object.keys(this.acks).forEach(t=>{if(!this.sendBuffer.some(r=>String(r.id)===t)){const r=this.acks[t];delete this.acks[t],r.withError&&r.call(this,new Error("socket has been disconnected"))}})}onpacket(t){if(t.nsp===this.nsp)switch(t.type){case $.CONNECT:t.data&&t.data.sid?this.onconnect(t.data.sid,t.data.pid):this.emitReserved("connect_error",new Error("It seems you are trying to reach a Socket.IO server in v2.x with a v3.x client, but they are not compatible (more information here: https://socket.io/docs/v3/migrating-from-2-x-to-3-0/)"));break;case $.EVENT:case $.BINARY_EVENT:this.onevent(t);break;case $.ACK:case $.BINARY_ACK:this.onack(t);break;case $.DISCONNECT:this.ondisconnect();break;case $.CONNECT_ERROR:this.destroy();const r=new Error(t.data.message);r.data=t.data.data,this.emitReserved("connect_error",r);break}}onevent(t){const n=t.data||[];t.id!=null&&n.push(this.ack(t.id)),this.connected?this.emitEvent(n):this.receiveBuffer.push(Object.freeze(n))}emitEvent(t){if(this._anyListeners&&this._anyListeners.length){const n=this._anyListeners.slice();for(const r of n)r.apply(this,t)}super.emit.apply(this,t),this._pid&&t.length&&typeof t[t.length-1]=="string"&&(this._lastOffset=t[t.length-1])}ack(t){const n=this;let r=!1;return function(...i){r||(r=!0,n.packet({type:$.ACK,id:t,data:i}))}}onack(t){const n=this.acks[t.id];typeof n=="function"&&(delete this.acks[t.id],n.withError&&t.data.unshift(null),n.apply(this,t.data))}onconnect(t,n){this.id=t,this.recovered=n&&this._pid===n,this._pid=n,this.connected=!0,this.emitBuffered(),this.emitReserved("connect"),this._drainQueue(!0)}emitBuffered(){this.receiveBuffer.forEach(t=>this.emitEvent(t)),this.receiveBuffer=[],this.sendBuffer.forEach(t=>{this.notifyOutgoingListeners(t),this.packet(t)}),this.sendBuffer=[]}ondisconnect(){this.destroy(),this.onclose("io server disconnect")}destroy(){this.subs&&(this.subs.forEach(t=>t()),this.subs=void 0),this.io._destroy(this)}disconnect(){return this.connected&&this.packet({type:$.DISCONNECT}),this.destroy(),this.connected&&this.onclose("io client disconnect"),this}close(){return this.disconnect()}compress(t){return this.flags.compress=t,this}get volatile(){return this.flags.volatile=!0,this}timeout(t){return this.flags.timeout=t,this}onAny(t){return this._anyListeners=this._anyListeners||[],this._anyListeners.push(t),this}prependAny(t){return this._anyListeners=this._anyListeners||[],this._anyListeners.unshift(t),this}offAny(t){if(!this._anyListeners)return this;if(t){const n=this._anyListeners;for(let r=0;r<n.length;r++)if(t===n[r])return n.splice(r,1),this}else this._anyListeners=[];return this}listenersAny(){return this._anyListeners||[]}onAnyOutgoing(t){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.push(t),this}prependAnyOutgoing(t){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.unshift(t),this}offAnyOutgoing(t){if(!this._anyOutgoingListeners)return this;if(t){const n=this._anyOutgoingListeners;for(let r=0;r<n.length;r++)if(t===n[r])return n.splice(r,1),this}else this._anyOutgoingListeners=[];return this}listenersAnyOutgoing(){return this._anyOutgoingListeners||[]}notifyOutgoingListeners(t){if(this._anyOutgoingListeners&&this._anyOutgoingListeners.length){const n=this._anyOutgoingListeners.slice();for(const r of n)r.apply(this,t.data)}}}function jr(e){e=e||{},this.ms=e.min||100,this.max=e.max||1e4,this.factor=e.factor||2,this.jitter=e.jitter>0&&e.jitter<=1?e.jitter:0,this.attempts=0}jr.prototype.duration=function(){var e=this.ms*Math.pow(this.factor,this.attempts++);if(this.jitter){var t=Math.random(),n=Math.floor(t*this.jitter*e);e=Math.floor(t*10)&1?e+n:e-n}return Math.min(e,this.max)|0};jr.prototype.reset=function(){this.attempts=0};jr.prototype.setMin=function(e){this.ms=e};jr.prototype.setMax=function(e){this.max=e};jr.prototype.setJitter=function(e){this.jitter=e};class _u extends de{constructor(t,n){var r;super(),this.nsps={},this.subs=[],t&&typeof t=="object"&&(n=t,t=void 0),n=n||{},n.path=n.path||"/socket.io",this.opts=n,ea(this,n),this.reconnection(n.reconnection!==!1),this.reconnectionAttempts(n.reconnectionAttempts||1/0),this.reconnectionDelay(n.reconnectionDelay||1e3),this.reconnectionDelayMax(n.reconnectionDelayMax||5e3),this.randomizationFactor((r=n.randomizationFactor)!==null&&r!==void 0?r:.5),this.backoff=new jr({min:this.reconnectionDelay(),max:this.reconnectionDelayMax(),jitter:this.randomizationFactor()}),this.timeout(n.timeout==null?2e4:n.timeout),this._readyState="closed",this.uri=t;const i=n.parser||VN;this.encoder=new i.Encoder,this.decoder=new i.Decoder,this._autoConnect=n.autoConnect!==!1,this._autoConnect&&this.open()}reconnection(t){return arguments.length?(this._reconnection=!!t,t||(this.skipReconnect=!0),this):this._reconnection}reconnectionAttempts(t){return t===void 0?this._reconnectionAttempts:(this._reconnectionAttempts=t,this)}reconnectionDelay(t){var n;return t===void 0?this._reconnectionDelay:(this._reconnectionDelay=t,(n=this.backoff)===null||n===void 0||n.setMin(t),this)}randomizationFactor(t){var n;return t===void 0?this._randomizationFactor:(this._randomizationFactor=t,(n=this.backoff)===null||n===void 0||n.setJitter(t),this)}reconnectionDelayMax(t){var n;return t===void 0?this._reconnectionDelayMax:(this._reconnectionDelayMax=t,(n=this.backoff)===null||n===void 0||n.setMax(t),this)}timeout(t){return arguments.length?(this._timeout=t,this):this._timeout}maybeReconnectOnOpen(){!this._reconnecting&&this._reconnection&&this.backoff.attempts===0&&this.reconnect()}open(t){if(~this._readyState.indexOf("open"))return this;this.engine=new IN(this.uri,this.opts);const n=this.engine,r=this;this._readyState="opening",this.skipReconnect=!1;const i=pt(n,"open",function(){r.onopen(),t&&t()}),o=a=>{this.cleanup(),this._readyState="closed",this.emitReserved("error",a),t?t(a):this.maybeReconnectOnOpen()},s=pt(n,"error",o);if(this._timeout!==!1){const a=this._timeout,l=this.setTimeoutFn(()=>{i(),o(new Error("timeout")),n.close()},a);this.opts.autoUnref&&l.unref(),this.subs.push(()=>{this.clearTimeoutFn(l)})}return this.subs.push(i),this.subs.push(s),this}connect(t){return this.open(t)}onopen(){this.cleanup(),this._readyState="open",this.emitReserved("open");const t=this.engine;this.subs.push(pt(t,"ping",this.onping.bind(this)),pt(t,"data",this.ondata.bind(this)),pt(t,"error",this.onerror.bind(this)),pt(t,"close",this.onclose.bind(this)),pt(this.decoder,"decoded",this.ondecoded.bind(this)))}onping(){this.emitReserved("ping")}ondata(t){try{this.decoder.add(t)}catch(n){this.onclose("parse error",n)}}ondecoded(t){Js(()=>{this.emitReserved("packet",t)},this.setTimeoutFn)}onerror(t){this.emitReserved("error",t)}socket(t,n){let r=this.nsps[t];return r?this._autoConnect&&!r.active&&r.connect():(r=new Iv(this,t,n),this.nsps[t]=r),r}_destroy(t){const n=Object.keys(this.nsps);for(const r of n)if(this.nsps[r].active)return;this._close()}_packet(t){const n=this.encoder.encode(t);for(let r=0;r<n.length;r++)this.engine.write(n[r],t.options)}cleanup(){this.subs.forEach(t=>t()),this.subs.length=0,this.decoder.destroy()}_close(){this.skipReconnect=!0,this._reconnecting=!1,this.onclose("forced close")}disconnect(){return this._close()}onclose(t,n){var r;this.cleanup(),(r=this.engine)===null||r===void 0||r.close(),this.backoff.reset(),this._readyState="closed",this.emitReserved("close",t,n),this._reconnection&&!this.skipReconnect&&this.reconnect()}reconnect(){if(this._reconnecting||this.skipReconnect)return this;const t=this;if(this.backoff.attempts>=this._reconnectionAttempts)this.backoff.reset(),this.emitReserved("reconnect_failed"),this._reconnecting=!1;else{const n=this.backoff.duration();this._reconnecting=!0;const r=this.setTimeoutFn(()=>{t.skipReconnect||(this.emitReserved("reconnect_attempt",t.backoff.attempts),!t.skipReconnect&&t.open(i=>{i?(t._reconnecting=!1,t.reconnect(),this.emitReserved("reconnect_error",i)):t.onreconnect()}))},n);this.opts.autoUnref&&r.unref(),this.subs.push(()=>{this.clearTimeoutFn(r)})}}onreconnect(){const t=this.backoff.attempts;this._reconnecting=!1,this.backoff.reset(),this.emitReserved("reconnect",t)}}const ti={};function jo(e,t){typeof e=="object"&&(t=e,e=void 0),t=t||{};const n=DN(e,t.path||"/socket.io"),r=n.source,i=n.id,o=n.path,s=ti[i]&&o in ti[i].nsps,a=t.forceNew||t["force new connection"]||t.multiplex===!1||s;let l;return a?l=new _u(r,t):(ti[i]||(ti[i]=new _u(r,t)),l=ti[i]),n.query&&!t.query&&(t.query=n.queryKey),l.socket(n.path,t)}Object.assign(jo,{Manager:_u,Socket:Iv,io:jo,connect:jo});const qN=[j.ActionTypes.MESSAGE_TO_GUEST,j.ActionTypes.EVENT_TO_GUEST,j.ActionTypes.TYPING_ON,j.ActionTypes.TYPING_OFF,j.ActionTypes.RESTART_CHAT_REQUEST,...Zb,...qw,"@@localize/SET_ACTIVE_LANGUAGE","@@localize/ADD_TRANSLATION_FOR_LANGUAGE"],XN=({dispatch:e,getState:t})=>n=>{let r=null;return i=>{let o=n(i);if(i.type===Yc)r!=null&&r.disconnect(),e(tx()),r=jo(`/${i.clientName}/chat?${Cc.stringify(i.querystrings)}`),r.on("action",e),r.on("connect",()=>e(nx())),r.on("disconnect",()=>e(rx())),r.on("reconnect",()=>e(ix())),r.on("set-use-start-screen",s=>{e(s?Wb():qb())}),r.on("set-translations",(s,a)=>{e(qR({language:s,messages:UR(s,a)}))}),r.on("enable-speech-support",()=>e(Qw())),r.on("enable-problem-reporting",()=>e(Kw())),r.on("enable-transcript-export",s=>e(Zw(s))),r.on("enable-conversation-rating",s=>e(nb(s))),r.on("speech-transcription",s=>e(Yw(s))),r.on("restore-client-state",s=>{e(ex(s.sessionId)),e(ib(s.messages))}),r.on("expand-window",({devices:s})=>e({type:py,devices:s})),r.on("show-general-conditions",()=>e(eb())),r.on("restart-chat",()=>{e(rf(i.clientName,i.querystrings))});else if(i.type===qs)r==null||r.emit("start-chat",i.payload);else if(i.type===Xs)r==null||r.emit("terminate-session",i.payload);else if(i.type===Ww)r==null||r.emit("get-started",JSON.stringify(i));else if(i.type===Uc)r==null||r.emit("audio-message",i.buffer);else if(i.type===j.ActionTypes.CONVERSATION_RATING_FROM_GUEST)r==null||r.emit("conversation-rating",i.payload);else if(i.type===my){const{connection:{sessionId:s}}=t();window.location.href=`/transcript-pdf/${s}`}else qN.indexOf(i.type)===-1&&i.meta===void 0&&r&&r.emit("action",JSON.stringify(i));return o}},Dv=Yg(),QN={...KR(Dv),intl:yv},Eu=Ib({middleware:e=>e().concat(XN),reducer:QR,preloadedState:QN});Eu.subscribe(AR(()=>{const e=Eu.getState();YR(Dv,{connection:e.connection,startScreen:e.startScreen})},1e3));const KN=document.getElementById("root"),YN=fg(KN);YN.render(v.jsx(pE,{store:Eu,children:v.jsx(CO,{})}));
-//# sourceMappingURL=index-DM-1aFhG.js.map
+ - Non inserire dati personali nella finestra di chat (password, data di nascita, ecc.).`,"general-conditions.accept-conditions-note":"Utilizzando la chat si accettano le condizioni d'uso.","problem-report.action.mark":"Segna come errato","problem-report.action.unmark":"Rimuovere il marcatore","block-user-input.title":"Attendere la risposta del chatbot.","conversation-rating.call-to-action.title":"Valuta questa chat","conversation-rating.overlay.title":"Quanto sei soddisfatto di questa chat?","conversation-rating.overlay.guest-feedback.input-placeholder":"Inserisci qui il tuo feedback (opzionale)","conversation-rating.overlay.star.very-bad":"Molto male","conversation-rating.overlay.star.very-good":"Molto buono","conversation-rating.overlay.bot-message.rate-feedback.value-1":"Oh, non suona bene. Vi prego di darmi un feedback in modo che possa imparare di più.","conversation-rating.overlay.bot-message.rate-feedback.value-2":"Oh, non suona bene. Vi prego di darmi un feedback in modo che possa imparare di più.","conversation-rating.overlay.bot-message.rate-feedback.value-3":"La media non è il mio obiettivo, cosa posso ancora migliorare?","conversation-rating.overlay.bot-message.rate-feedback.value-4":"Anche l'assenza è finita. Cosa posso migliorare per ottenere tutte le stelle la prossima volta?","conversation-rating.overlay.bot-message.rate-feedback.value-5":"Perfetto! Allora spero di potervi consigliare ancora una volta bene.","conversation-rating.overlay.bot-message.submit-feedback":"Grazie mille per il feedback. Mi impegno costantemente per migliorare.","conversation-rating.overlay.action.submit":"Invia","conversation-rating.overlay.action.close":"Chiudere","start-screen.intro":"","start-screen.start-chat":"Avviare la chat","header.restart-chat":"Riavviare la chat","header.close-chat":"Ridurre al minimo la chat"},zR=["de","en","fr","it"],yv={locale:"de",messages:gv},UR=(e,t)=>{if(zR.includes(e)){const n=$R(e),r=MR.dot(t);return{...n,...r}}return t},$R=e=>{switch(e.toString()){case"en":return LR;case"fr":return BR;case"it":return jR;default:return gv}},HR=(e=GR,t)=>{switch(t.type){case Zc:return Object.assign({},e,{connectionState:jn.CONNECTING});case Jc:return Object.assign({},e,{connectionState:jn.CONNECTED});case ef:return Object.assign({},e,{connectionState:jn.DISCONNECTED});case tf:return Object.assign({},e,{connectionState:jn.RECONNECTED});case nf:return Object.assign({},e,{sessionId:t.sessionId});case qs:return Object.assign({},e,{sessionId:t.payload.sessionId,userId:t.payload.userId});case Xs:return Object.assign({},e,{sessionId:void 0});default:return e}},GR={connectionState:jn.DISCONNECTED,sessionId:void 0,userId:void 0},VR=(e=Vh,t)=>{switch(t.type){case Iy:return Vh;case qs:return sr({type:"webclient.chat.started"}),e;case Xs:return sr({type:"webclient.chat.ended"}),e;case j.ActionTypes.TYPING_ON:return Object.assign({},e,{isBotTyping:!0});case j.ActionTypes.TYPING_OFF:return Object.assign({},e,{isBotTyping:!1});case j.ActionTypes.MESSAGE_FROM_GUEST:case j.ActionTypes.MESSAGE_WITHOUT_ANALYSIS_FROM_GUEST:return Gh(e,t.message);case j.ActionTypes.MESSAGE_TO_GUEST:sr(t);const n=Object.assign({},t.message,{_id:t.meta.actionId}),r=e.messages.filter(l=>l._id===t.meta.actionId).length>0;return Object.assign({},e,{isBotTyping:!1,messages:r?e.messages:e.messages.concat([n]),quickReplies:n.quickReplies?n.quickReplies:[]});case zc:{const l=t.messages,u=l.length?l[l.length-1]:void 0;return Object.assign({},e,{isBotTyping:!1,messages:l,quickReplies:(u==null?void 0:u.quickReplies)||[]})}case $s:return sr(t.message),e;case j.ActionTypes.EVENT_TO_GUEST:return sr(t.event),e;case j.ActionTypes.DRAWER_OPEN:return Object.assign({},e,{drawerContentUrl:t.payload.parameters.contentUrl});case j.ActionTypes.DRAWER_CLOSE:return Object.assign({},e,{drawerContentUrl:void 0});case j.ActionTypes.GUEST_LOCALE_CHANGED:return Object.assign({},e,{locale:t.payload.locale});case py:return sr(t),e;case $c:return Object.assign({},e,{speechSupport:!0});case Hc:return Object.assign({},e,{problemReportingEnabled:!0});case Vc:const i=new j.TextMessage(t.transcription,new j.GuestUser),o=Object.assign({},i,{_id:crypto.randomUUID()});return Gh(e,o);case Gc:return Object.assign({},e,{transcriptExportEnabled:t.methods});case Wc:return Object.assign({},e,{showGeneralConditions:!0});case j.ActionTypes.PROBLEM_REPORT_FROM_GUEST:const s=e.messages.map(l=>l._id===t.payload.actionId?Object.assign({},l,{problemReport:t.payload.problem}):l);return Object.assign({},e,{messages:s});case qc:const a={enabled:!0,rating:t.payload.rating};return Object.assign({},e,{conversationRating:a});case j.ActionTypes.CONVERSATION_RATING_FROM_GUEST:{const l={...e.conversationRating,rating:t.payload};return Object.assign({},e,{conversationRating:l})}default:return e}},Gh=(e,t)=>{const n=e.messages[e.messages.length-1],r=(n==null?void 0:n.text)===t.text;return n&&n.sender.type===t.sender.type&&r?e:Object.assign({},e,{messages:e.messages.concat([t]),quickReplies:[]})},sr=e=>{var t;WR()?(t=window.top)==null||t.postMessage(e,"*"):e.type==="webclient.change.url"&&window.open(e.url)},WR=()=>typeof window<"u"&&window.self!==window.top,Vh={messages:[],quickReplies:[],isBotTyping:!1,speechSupport:!1,problemReportingEnabled:!1,transcriptExportEnabled:{pdf:!1,email:!1},showGeneralConditions:!1,conversationRating:{enabled:!1}},vv=Ay({name:"intl",initialState:yv,reducers:{updateIntl:(e,t)=>{e.locale=t.payload.language,e.messages=t.payload.messages}}}),{updateIntl:qR}=vv.actions,XR=vv.reducer,QR=_y({chat:VR,startScreen:Kb,connection:HR,intl:XR}),_v="bf-webclient-state-last-saved-at",Ev="bf-webclient-state",KR=e=>{try{if(!JR())return;const t=Wh(e,_v);if(ZR(t))return;{const n=Wh(e,Ev);return n===null?void 0:JSON.parse(n)}}catch(t){console.error(t);return}},YR=(e,t)=>{try{const n=JSON.stringify(t);qh(e,Ev,n);let r=new Date().toISOString();qh(e,_v,r)}catch(n){console.error(n)}},ZR=e=>{if(e===null)return!1;let t=new Date(e);return t.setHours(t.getHours()+12),new Date>t},JR=()=>typeof 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de{constructor(t,n){if(super(),this.binaryType=uN,this.writeBuffer=[],this._prevBufferLen=0,this._pingInterval=-1,this._pingTimeout=-1,this._maxPayload=-1,this._pingTimeoutTime=1/0,t&&typeof t=="object"&&(n=t,t=null),t){const r=mu(t);n.hostname=r.host,n.secure=r.protocol==="https"||r.protocol==="wss",n.port=r.port,r.query&&(n.query=r.query)}else n.host&&(n.hostname=mu(n.host).host);ea(this,n),this.secure=n.secure!=null?n.secure:typeof location<"u"&&location.protocol==="https:",n.hostname&&!n.port&&(n.port=this.secure?"443":"80"),this.hostname=n.hostname||(typeof location<"u"?location.hostname:"localhost"),this.port=n.port||(typeof location<"u"&&location.port?location.port:this.secure?"443":"80"),this.transports=[],this._transportsByName={},n.transports.forEach(r=>{const i=r.prototype.name;this.transports.push(i),this._transportsByName[i]=r}),this.opts=Object.assign({path:"/engine.io",agent:!1,withCredentials:!1,upgrade:!0,timestampParam:"t",rememberUpgrade:!1,addTrailingSlash:!0,rejectUnauthorized:!0,perMessageDeflate:{threshold:1024},transportOptions:{},closeOnBeforeunload:!1},n),this.opts.path=this.opts.path.replace(/\/$/,"")+(this.opts.addTrailingSlash?"/":""),typeof this.opts.query=="string"&&(this.opts.query=gN(this.opts.query)),gu&&(this.opts.closeOnBeforeunload&&(this._beforeunloadEventListener=()=>{this.transport&&(this.transport.removeAllListeners(),this.transport.close())},addEventListener("beforeunload",this._beforeunloadEventListener,!1)),this.hostname!=="localhost"&&(this._offlineEventListener=()=>{this._onClose("transport close",{description:"network connection lost"})},Lo.push(this._offlineEventListener))),this.opts.withCredentials&&(this._cookieJar=void 0),this._open()}createTransport(t){const n=Object.assign({},this.opts.query);n.EIO=Cv,n.transport=t,this.id&&(n.sid=this.id);const r=Object.assign({},this.opts,{query:n,socket:this,hostname:this.hostname,secure:this.secure,port:this.port},this.opts.transportOptions[t]);return new this._transportsByName[t](r)}_open(){if(this.transports.length===0){this.setTimeoutFn(()=>{this.emitReserved("error","No transports available")},0);return}const t=this.opts.rememberUpgrade&&_n.priorWebsocketSuccess&&this.transports.indexOf("websocket")!==-1?"websocket":this.transports[0];this.readyState="opening";const n=this.createTransport(t);n.open(),this.setTransport(n)}setTransport(t){this.transport&&this.transport.removeAllListeners(),this.transport=t,t.on("drain",this._onDrain.bind(this)).on("packet",this._onPacket.bind(this)).on("error",this._onError.bind(this)).on("close",n=>this._onClose("transport close",n))}onOpen(){this.readyState="open",_n.priorWebsocketSuccess=this.transport.name==="websocket",this.emitReserved("open"),this.flush()}_onPacket(t){if(this.readyState==="opening"||this.readyState==="open"||this.readyState==="closing")switch(this.emitReserved("packet",t),this.emitReserved("heartbeat"),t.type){case"open":this.onHandshake(JSON.parse(t.data));break;case"ping":this._sendPacket("pong"),this.emitReserved("ping"),this.emitReserved("pong"),this._resetPingTimeout();break;case"error":const n=new Error("server error");n.code=t.data,this._onError(n);break;case"message":this.emitReserved("data",t.data),this.emitReserved("message",t.data);break}}onHandshake(t){this.emitReserved("handshake",t),this.id=t.sid,this.transport.query.sid=t.sid,this._pingInterval=t.pingInterval,this._pingTimeout=t.pingTimeout,this._maxPayload=t.maxPayload,this.onOpen(),this.readyState!=="closed"&&this._resetPingTimeout()}_resetPingTimeout(){this.clearTimeoutFn(this._pingTimeoutTimer);const t=this._pingInterval+this._pingTimeout;this._pingTimeoutTime=Date.now()+t,this._pingTimeoutTimer=this.setTimeoutFn(()=>{this._onClose("ping timeout")},t),this.opts.autoUnref&&this._pingTimeoutTimer.unref()}_onDrain(){this.writeBuffer.splice(0,this._prevBufferLen),this._prevBufferLen=0,this.writeBuffer.length===0?this.emitReserved("drain"):this.flush()}flush(){if(this.readyState!=="closed"&&this.transport.writable&&!this.upgrading&&this.writeBuffer.length){const t=this._getWritablePackets();this.transport.send(t),this._prevBufferLen=t.length,this.emitReserved("flush")}}_getWritablePackets(){if(!(this._maxPayload&&this.transport.name==="polling"&&this.writeBuffer.length>1))return this.writeBuffer;let n=1;for(let r=0;r<this.writeBuffer.length;r++){const i=this.writeBuffer[r].data;if(i&&(n+=hN(i)),r>0&&n>this._maxPayload)return this.writeBuffer.slice(0,r);n+=2}return this.writeBuffer}_hasPingExpired(){if(!this._pingTimeoutTime)return!0;const t=Date.now()>this._pingTimeoutTime;return t&&(this._pingTimeoutTime=0,Js(()=>{this._onClose("ping timeout")},this.setTimeoutFn)),t}write(t,n,r){return this._sendPacket("message",t,n,r),this}send(t,n,r){return this._sendPacket("message",t,n,r),this}_sendPacket(t,n,r,i){if(typeof n=="function"&&(i=n,n=void 0),typeof r=="function"&&(i=r,r=null),this.readyState==="closing"||this.readyState==="closed")return;r=r||{},r.compress=r.compress!==!1;const o={type:t,data:n,options:r};this.emitReserved("packetCreate",o),this.writeBuffer.push(o),i&&this.once("flush",i),this.flush()}close(){const t=()=>{this._onClose("forced close"),this.transport.close()},n=()=>{this.off("upgrade",n),this.off("upgradeError",n),t()},r=()=>{this.once("upgrade",n),this.once("upgradeError",n)};return(this.readyState==="opening"||this.readyState==="open")&&(this.readyState="closing",this.writeBuffer.length?this.once("drain",()=>{this.upgrading?r():t()}):this.upgrading?r():t()),this}_onError(t){if(_n.priorWebsocketSuccess=!1,this.opts.tryAllTransports&&this.transports.length>1&&this.readyState==="opening")return this.transports.shift(),this._open();this.emitReserved("error",t),this._onClose("transport error",t)}_onClose(t,n){if(this.readyState==="opening"||this.readyState==="open"||this.readyState==="closing"){if(this.clearTimeoutFn(this._pingTimeoutTimer),this.transport.removeAllListeners("close"),this.transport.close(),this.transport.removeAllListeners(),gu&&(this._beforeunloadEventListener&&removeEventListener("beforeunload",this._beforeunloadEventListener,!1),this._offlineEventListener)){const r=Lo.indexOf(this._offlineEventListener);r!==-1&&Lo.splice(r,1)}this.readyState="closed",this.id=null,this.emitReserved("close",t,n),this.writeBuffer=[],this._prevBufferLen=0}}}_n.protocol=Cv;class PN extends _n{constructor(){super(...arguments),this._upgrades=[]}onOpen(){if(super.onOpen(),this.readyState==="open"&&this.opts.upgrade)for(let t=0;t<this._upgrades.length;t++)this._probe(this._upgrades[t])}_probe(t){let n=this.createTransport(t),r=!1;_n.priorWebsocketSuccess=!1;const i=()=>{r||(n.send([{type:"ping",data:"probe"}]),n.once("packet",h=>{if(!r)if(h.type==="pong"&&h.data==="probe"){if(this.upgrading=!0,this.emitReserved("upgrading",n),!n)return;_n.priorWebsocketSuccess=n.name==="websocket",this.transport.pause(()=>{r||this.readyState!=="closed"&&(f(),this.setTransport(n),n.send([{type:"upgrade"}]),this.emitReserved("upgrade",n),n=null,this.upgrading=!1,this.flush())})}else{const c=new Error("probe error");c.transport=n.name,this.emitReserved("upgradeError",c)}}))};function o(){r||(r=!0,f(),n.close(),n=null)}const s=h=>{const c=new Error("probe error: "+h);c.transport=n.name,o(),this.emitReserved("upgradeError",c)};function a(){s("transport closed")}function l(){s("socket closed")}function u(h){n&&h.name!==n.name&&o()}const f=()=>{n.removeListener("open",i),n.removeListener("error",s),n.removeListener("close",a),this.off("close",l),this.off("upgrading",u)};n.once("open",i),n.once("error",s),n.once("close",a),this.once("close",l),this.once("upgrading",u),this._upgrades.indexOf("webtransport")!==-1&&t!=="webtransport"?this.setTimeoutFn(()=>{r||n.open()},200):n.open()}onHandshake(t){this._upgrades=this._filterUpgrades(t.upgrades),super.onHandshake(t)}_filterUpgrades(t){const n=[];for(let r=0;r<t.length;r++)~this.transports.indexOf(t[r])&&n.push(t[r]);return n}}let IN=class extends PN{constructor(t,n={}){const r=typeof t=="object"?t:n;(!r.transports||r.transports&&typeof r.transports[0]=="string")&&(r.transports=(r.transports||["polling","websocket","webtransport"]).map(i=>kN[i]).filter(i=>!!i)),super(t,r)}};function DN(e,t="",n){let r=e;n=n||typeof location<"u"&&location,e==null&&(e=n.protocol+"//"+n.host),typeof e=="string"&&(e.charAt(0)==="/"&&(e.charAt(1)==="/"?e=n.protocol+e:e=n.host+e),/^(https?|wss?):\/\//.test(e)||(typeof n<"u"?e=n.protocol+"//"+e:e="https://"+e),r=mu(e)),r.port||(/^(http|ws)$/.test(r.protocol)?r.port="80":/^(http|ws)s$/.test(r.protocol)&&(r.port="443")),r.path=r.path||"/";const o=r.host.indexOf(":")!==-1?"["+r.host+"]":r.host;return r.id=r.protocol+"://"+o+":"+r.port+t,r.href=r.protocol+"://"+o+(n&&n.port===r.port?"":":"+r.port),r}const FN=typeof ArrayBuffer=="function",MN=e=>typeof ArrayBuffer.isView=="function"?ArrayBuffer.isView(e):e.buffer instanceof ArrayBuffer,Pv=Object.prototype.toString,LN=typeof Blob=="function"||typeof Blob<"u"&&Pv.call(Blob)==="[object BlobConstructor]",BN=typeof File=="function"||typeof File<"u"&&Pv.call(File)==="[object FileConstructor]";function gf(e){return FN&&(e instanceof ArrayBuffer||MN(e))||LN&&e instanceof Blob||BN&&e instanceof File}function Bo(e,t){if(!e||typeof e!="object")return!1;if(Array.isArray(e)){for(let n=0,r=e.length;n<r;n++)if(Bo(e[n]))return!0;return!1}if(gf(e))return!0;if(e.toJSON&&typeof e.toJSON=="function"&&arguments.length===1)return Bo(e.toJSON(),!0);for(const n in e)if(Object.prototype.hasOwnProperty.call(e,n)&&Bo(e[n]))return!0;return!1}function jN(e){const t=[],n=e.data,r=e;return r.data=yu(n,t),r.attachments=t.length,{packet:r,buffers:t}}function yu(e,t){if(!e)return e;if(gf(e)){const n={_placeholder:!0,num:t.length};return t.push(e),n}else if(Array.isArray(e)){const n=new Array(e.length);for(let r=0;r<e.length;r++)n[r]=yu(e[r],t);return n}else if(typeof e=="object"&&!(e instanceof Date)){const n={};for(const r in e)Object.prototype.hasOwnProperty.call(e,r)&&(n[r]=yu(e[r],t));return n}return e}function zN(e,t){return e.data=vu(e.data,t),delete e.attachments,e}function vu(e,t){if(!e)return e;if(e&&e._placeholder===!0){if(typeof e.num=="number"&&e.num>=0&&e.num<t.length)return t[e.num];throw new Error("illegal attachments")}else if(Array.isArray(e))for(let n=0;n<e.length;n++)e[n]=vu(e[n],t);else if(typeof e=="object")for(const n in e)Object.prototype.hasOwnProperty.call(e,n)&&(e[n]=vu(e[n],t));return e}const UN=["connect","connect_error","disconnect","disconnecting","newListener","removeListener"],$N=5;var $;(function(e){e[e.CONNECT=0]="CONNECT",e[e.DISCONNECT=1]="DISCONNECT",e[e.EVENT=2]="EVENT",e[e.ACK=3]="ACK",e[e.CONNECT_ERROR=4]="CONNECT_ERROR",e[e.BINARY_EVENT=5]="BINARY_EVENT",e[e.BINARY_ACK=6]="BINARY_ACK"})($||($={}));class HN{constructor(t){this.replacer=t}encode(t){return(t.type===$.EVENT||t.type===$.ACK)&&Bo(t)?this.encodeAsBinary({type:t.type===$.EVENT?$.BINARY_EVENT:$.BINARY_ACK,nsp:t.nsp,data:t.data,id:t.id}):[this.encodeAsString(t)]}encodeAsString(t){let n=""+t.type;return(t.type===$.BINARY_EVENT||t.type===$.BINARY_ACK)&&(n+=t.attachments+"-"),t.nsp&&t.nsp!=="/"&&(n+=t.nsp+","),t.id!=null&&(n+=t.id),t.data!=null&&(n+=JSON.stringify(t.data,this.replacer)),n}encodeAsBinary(t){const n=jN(t),r=this.encodeAsString(n.packet),i=n.buffers;return i.unshift(r),i}}function Zh(e){return Object.prototype.toString.call(e)==="[object Object]"}class yf extends de{constructor(t){super(),this.reviver=t}add(t){let n;if(typeof t=="string"){if(this.reconstructor)throw new Error("got plaintext data when reconstructing a packet");n=this.decodeString(t);const r=n.type===$.BINARY_EVENT;r||n.type===$.BINARY_ACK?(n.type=r?$.EVENT:$.ACK,this.reconstructor=new GN(n),n.attachments===0&&super.emitReserved("decoded",n)):super.emitReserved("decoded",n)}else if(gf(t)||t.base64)if(this.reconstructor)n=this.reconstructor.takeBinaryData(t),n&&(this.reconstructor=null,super.emitReserved("decoded",n));else throw new Error("got binary data when not reconstructing a packet");else throw new Error("Unknown type: "+t)}decodeString(t){let n=0;const r={type:Number(t.charAt(0))};if($[r.type]===void 0)throw new Error("unknown packet type "+r.type);if(r.type===$.BINARY_EVENT||r.type===$.BINARY_ACK){const o=n+1;for(;t.charAt(++n)!=="-"&&n!=t.length;);const s=t.substring(o,n);if(s!=Number(s)||t.charAt(n)!=="-")throw new Error("Illegal attachments");r.attachments=Number(s)}if(t.charAt(n+1)==="/"){const o=n+1;for(;++n&&!(t.charAt(n)===","||n===t.length););r.nsp=t.substring(o,n)}else r.nsp="/";const i=t.charAt(n+1);if(i!==""&&Number(i)==i){const o=n+1;for(;++n;){const s=t.charAt(n);if(s==null||Number(s)!=s){--n;break}if(n===t.length)break}r.id=Number(t.substring(o,n+1))}if(t.charAt(++n)){const o=this.tryParse(t.substr(n));if(yf.isPayloadValid(r.type,o))r.data=o;else throw new Error("invalid payload")}return r}tryParse(t){try{return JSON.parse(t,this.reviver)}catch{return!1}}static isPayloadValid(t,n){switch(t){case $.CONNECT:return Zh(n);case $.DISCONNECT:return n===void 0;case $.CONNECT_ERROR:return typeof n=="string"||Zh(n);case $.EVENT:case $.BINARY_EVENT:return Array.isArray(n)&&(typeof n[0]=="number"||typeof n[0]=="string"&&UN.indexOf(n[0])===-1);case $.ACK:case $.BINARY_ACK:return Array.isArray(n)}}destroy(){this.reconstructor&&(this.reconstructor.finishedReconstruction(),this.reconstructor=null)}}class GN{constructor(t){this.packet=t,this.buffers=[],this.reconPack=t}takeBinaryData(t){if(this.buffers.push(t),this.buffers.length===this.reconPack.attachments){const n=zN(this.reconPack,this.buffers);return this.finishedReconstruction(),n}return null}finishedReconstruction(){this.reconPack=null,this.buffers=[]}}const VN=Object.freeze(Object.defineProperty({__proto__:null,Decoder:yf,Encoder:HN,get PacketType(){return $},protocol:$N},Symbol.toStringTag,{value:"Module"}));function pt(e,t,n){return e.on(t,n),function(){e.off(t,n)}}const WN=Object.freeze({connect:1,connect_error:1,disconnect:1,disconnecting:1,newListener:1,removeListener:1});class Iv extends de{constructor(t,n,r){super(),this.connected=!1,this.recovered=!1,this.receiveBuffer=[],this.sendBuffer=[],this._queue=[],this._queueSeq=0,this.ids=0,this.acks={},this.flags={},this.io=t,this.nsp=n,r&&r.auth&&(this.auth=r.auth),this._opts=Object.assign({},r),this.io._autoConnect&&this.open()}get disconnected(){return!this.connected}subEvents(){if(this.subs)return;const t=this.io;this.subs=[pt(t,"open",this.onopen.bind(this)),pt(t,"packet",this.onpacket.bind(this)),pt(t,"error",this.onerror.bind(this)),pt(t,"close",this.onclose.bind(this))]}get active(){return!!this.subs}connect(){return this.connected?this:(this.subEvents(),this.io._reconnecting||this.io.open(),this.io._readyState==="open"&&this.onopen(),this)}open(){return this.connect()}send(...t){return t.unshift("message"),this.emit.apply(this,t),this}emit(t,...n){var r,i,o;if(WN.hasOwnProperty(t))throw new Error('"'+t.toString()+'" is a reserved event name');if(n.unshift(t),this._opts.retries&&!this.flags.fromQueue&&!this.flags.volatile)return this._addToQueue(n),this;const s={type:$.EVENT,data:n};if(s.options={},s.options.compress=this.flags.compress!==!1,typeof n[n.length-1]=="function"){const f=this.ids++,h=n.pop();this._registerAckCallback(f,h),s.id=f}const a=(i=(r=this.io.engine)===null||r===void 0?void 0:r.transport)===null||i===void 0?void 0:i.writable,l=this.connected&&!(!((o=this.io.engine)===null||o===void 0)&&o._hasPingExpired());return this.flags.volatile&&!a||(l?(this.notifyOutgoingListeners(s),this.packet(s)):this.sendBuffer.push(s)),this.flags={},this}_registerAckCallback(t,n){var r;const i=(r=this.flags.timeout)!==null&&r!==void 0?r:this._opts.ackTimeout;if(i===void 0){this.acks[t]=n;return}const o=this.io.setTimeoutFn(()=>{delete this.acks[t];for(let a=0;a<this.sendBuffer.length;a++)this.sendBuffer[a].id===t&&this.sendBuffer.splice(a,1);n.call(this,new Error("operation has timed out"))},i),s=(...a)=>{this.io.clearTimeoutFn(o),n.apply(this,a)};s.withError=!0,this.acks[t]=s}emitWithAck(t,...n){return new Promise((r,i)=>{const o=(s,a)=>s?i(s):r(a);o.withError=!0,n.push(o),this.emit(t,...n)})}_addToQueue(t){let n;typeof t[t.length-1]=="function"&&(n=t.pop());const r={id:this._queueSeq++,tryCount:0,pending:!1,args:t,flags:Object.assign({fromQueue:!0},this.flags)};t.push((i,...o)=>r!==this._queue[0]?void 0:(i!==null?r.tryCount>this._opts.retries&&(this._queue.shift(),n&&n(i)):(this._queue.shift(),n&&n(null,...o)),r.pending=!1,this._drainQueue())),this._queue.push(r),this._drainQueue()}_drainQueue(t=!1){if(!this.connected||this._queue.length===0)return;const n=this._queue[0];n.pending&&!t||(n.pending=!0,n.tryCount++,this.flags=n.flags,this.emit.apply(this,n.args))}packet(t){t.nsp=this.nsp,this.io._packet(t)}onopen(){typeof this.auth=="function"?this.auth(t=>{this._sendConnectPacket(t)}):this._sendConnectPacket(this.auth)}_sendConnectPacket(t){this.packet({type:$.CONNECT,data:this._pid?Object.assign({pid:this._pid,offset:this._lastOffset},t):t})}onerror(t){this.connected||this.emitReserved("connect_error",t)}onclose(t,n){this.connected=!1,delete this.id,this.emitReserved("disconnect",t,n),this._clearAcks()}_clearAcks(){Object.keys(this.acks).forEach(t=>{if(!this.sendBuffer.some(r=>String(r.id)===t)){const r=this.acks[t];delete this.acks[t],r.withError&&r.call(this,new Error("socket has been disconnected"))}})}onpacket(t){if(t.nsp===this.nsp)switch(t.type){case $.CONNECT:t.data&&t.data.sid?this.onconnect(t.data.sid,t.data.pid):this.emitReserved("connect_error",new Error("It seems you are trying to reach a Socket.IO server in v2.x with a v3.x client, but they are not compatible (more information here: https://socket.io/docs/v3/migrating-from-2-x-to-3-0/)"));break;case $.EVENT:case $.BINARY_EVENT:this.onevent(t);break;case $.ACK:case $.BINARY_ACK:this.onack(t);break;case $.DISCONNECT:this.ondisconnect();break;case $.CONNECT_ERROR:this.destroy();const r=new Error(t.data.message);r.data=t.data.data,this.emitReserved("connect_error",r);break}}onevent(t){const n=t.data||[];t.id!=null&&n.push(this.ack(t.id)),this.connected?this.emitEvent(n):this.receiveBuffer.push(Object.freeze(n))}emitEvent(t){if(this._anyListeners&&this._anyListeners.length){const n=this._anyListeners.slice();for(const r of n)r.apply(this,t)}super.emit.apply(this,t),this._pid&&t.length&&typeof t[t.length-1]=="string"&&(this._lastOffset=t[t.length-1])}ack(t){const n=this;let r=!1;return function(...i){r||(r=!0,n.packet({type:$.ACK,id:t,data:i}))}}onack(t){const n=this.acks[t.id];typeof n=="function"&&(delete this.acks[t.id],n.withError&&t.data.unshift(null),n.apply(this,t.data))}onconnect(t,n){this.id=t,this.recovered=n&&this._pid===n,this._pid=n,this.connected=!0,this.emitBuffered(),this.emitReserved("connect"),this._drainQueue(!0)}emitBuffered(){this.receiveBuffer.forEach(t=>this.emitEvent(t)),this.receiveBuffer=[],this.sendBuffer.forEach(t=>{this.notifyOutgoingListeners(t),this.packet(t)}),this.sendBuffer=[]}ondisconnect(){this.destroy(),this.onclose("io server disconnect")}destroy(){this.subs&&(this.subs.forEach(t=>t()),this.subs=void 0),this.io._destroy(this)}disconnect(){return this.connected&&this.packet({type:$.DISCONNECT}),this.destroy(),this.connected&&this.onclose("io client disconnect"),this}close(){return this.disconnect()}compress(t){return this.flags.compress=t,this}get volatile(){return this.flags.volatile=!0,this}timeout(t){return this.flags.timeout=t,this}onAny(t){return this._anyListeners=this._anyListeners||[],this._anyListeners.push(t),this}prependAny(t){return this._anyListeners=this._anyListeners||[],this._anyListeners.unshift(t),this}offAny(t){if(!this._anyListeners)return this;if(t){const n=this._anyListeners;for(let r=0;r<n.length;r++)if(t===n[r])return n.splice(r,1),this}else this._anyListeners=[];return this}listenersAny(){return this._anyListeners||[]}onAnyOutgoing(t){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.push(t),this}prependAnyOutgoing(t){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.unshift(t),this}offAnyOutgoing(t){if(!this._anyOutgoingListeners)return this;if(t){const n=this._anyOutgoingListeners;for(let r=0;r<n.length;r++)if(t===n[r])return n.splice(r,1),this}else this._anyOutgoingListeners=[];return this}listenersAnyOutgoing(){return this._anyOutgoingListeners||[]}notifyOutgoingListeners(t){if(this._anyOutgoingListeners&&this._anyOutgoingListeners.length){const n=this._anyOutgoingListeners.slice();for(const r of n)r.apply(this,t.data)}}}function jr(e){e=e||{},this.ms=e.min||100,this.max=e.max||1e4,this.factor=e.factor||2,this.jitter=e.jitter>0&&e.jitter<=1?e.jitter:0,this.attempts=0}jr.prototype.duration=function(){var e=this.ms*Math.pow(this.factor,this.attempts++);if(this.jitter){var t=Math.random(),n=Math.floor(t*this.jitter*e);e=Math.floor(t*10)&1?e+n:e-n}return Math.min(e,this.max)|0};jr.prototype.reset=function(){this.attempts=0};jr.prototype.setMin=function(e){this.ms=e};jr.prototype.setMax=function(e){this.max=e};jr.prototype.setJitter=function(e){this.jitter=e};class _u extends de{constructor(t,n){var r;super(),this.nsps={},this.subs=[],t&&typeof t=="object"&&(n=t,t=void 0),n=n||{},n.path=n.path||"/socket.io",this.opts=n,ea(this,n),this.reconnection(n.reconnection!==!1),this.reconnectionAttempts(n.reconnectionAttempts||1/0),this.reconnectionDelay(n.reconnectionDelay||1e3),this.reconnectionDelayMax(n.reconnectionDelayMax||5e3),this.randomizationFactor((r=n.randomizationFactor)!==null&&r!==void 0?r:.5),this.backoff=new jr({min:this.reconnectionDelay(),max:this.reconnectionDelayMax(),jitter:this.randomizationFactor()}),this.timeout(n.timeout==null?2e4:n.timeout),this._readyState="closed",this.uri=t;const i=n.parser||VN;this.encoder=new i.Encoder,this.decoder=new i.Decoder,this._autoConnect=n.autoConnect!==!1,this._autoConnect&&this.open()}reconnection(t){return arguments.length?(this._reconnection=!!t,t||(this.skipReconnect=!0),this):this._reconnection}reconnectionAttempts(t){return t===void 0?this._reconnectionAttempts:(this._reconnectionAttempts=t,this)}reconnectionDelay(t){var n;return t===void 0?this._reconnectionDelay:(this._reconnectionDelay=t,(n=this.backoff)===null||n===void 0||n.setMin(t),this)}randomizationFactor(t){var n;return t===void 0?this._randomizationFactor:(this._randomizationFactor=t,(n=this.backoff)===null||n===void 0||n.setJitter(t),this)}reconnectionDelayMax(t){var n;return t===void 0?this._reconnectionDelayMax:(this._reconnectionDelayMax=t,(n=this.backoff)===null||n===void 0||n.setMax(t),this)}timeout(t){return arguments.length?(this._timeout=t,this):this._timeout}maybeReconnectOnOpen(){!this._reconnecting&&this._reconnection&&this.backoff.attempts===0&&this.reconnect()}open(t){if(~this._readyState.indexOf("open"))return this;this.engine=new IN(this.uri,this.opts);const n=this.engine,r=this;this._readyState="opening",this.skipReconnect=!1;const i=pt(n,"open",function(){r.onopen(),t&&t()}),o=a=>{this.cleanup(),this._readyState="closed",this.emitReserved("error",a),t?t(a):this.maybeReconnectOnOpen()},s=pt(n,"error",o);if(this._timeout!==!1){const a=this._timeout,l=this.setTimeoutFn(()=>{i(),o(new Error("timeout")),n.close()},a);this.opts.autoUnref&&l.unref(),this.subs.push(()=>{this.clearTimeoutFn(l)})}return this.subs.push(i),this.subs.push(s),this}connect(t){return this.open(t)}onopen(){this.cleanup(),this._readyState="open",this.emitReserved("open");const t=this.engine;this.subs.push(pt(t,"ping",this.onping.bind(this)),pt(t,"data",this.ondata.bind(this)),pt(t,"error",this.onerror.bind(this)),pt(t,"close",this.onclose.bind(this)),pt(this.decoder,"decoded",this.ondecoded.bind(this)))}onping(){this.emitReserved("ping")}ondata(t){try{this.decoder.add(t)}catch(n){this.onclose("parse error",n)}}ondecoded(t){Js(()=>{this.emitReserved("packet",t)},this.setTimeoutFn)}onerror(t){this.emitReserved("error",t)}socket(t,n){let r=this.nsps[t];return r?this._autoConnect&&!r.active&&r.connect():(r=new Iv(this,t,n),this.nsps[t]=r),r}_destroy(t){const n=Object.keys(this.nsps);for(const r of n)if(this.nsps[r].active)return;this._close()}_packet(t){const n=this.encoder.encode(t);for(let r=0;r<n.length;r++)this.engine.write(n[r],t.options)}cleanup(){this.subs.forEach(t=>t()),this.subs.length=0,this.decoder.destroy()}_close(){this.skipReconnect=!0,this._reconnecting=!1,this.onclose("forced close")}disconnect(){return this._close()}onclose(t,n){var r;this.cleanup(),(r=this.engine)===null||r===void 0||r.close(),this.backoff.reset(),this._readyState="closed",this.emitReserved("close",t,n),this._reconnection&&!this.skipReconnect&&this.reconnect()}reconnect(){if(this._reconnecting||this.skipReconnect)return this;const t=this;if(this.backoff.attempts>=this._reconnectionAttempts)this.backoff.reset(),this.emitReserved("reconnect_failed"),this._reconnecting=!1;else{const n=this.backoff.duration();this._reconnecting=!0;const r=this.setTimeoutFn(()=>{t.skipReconnect||(this.emitReserved("reconnect_attempt",t.backoff.attempts),!t.skipReconnect&&t.open(i=>{i?(t._reconnecting=!1,t.reconnect(),this.emitReserved("reconnect_error",i)):t.onreconnect()}))},n);this.opts.autoUnref&&r.unref(),this.subs.push(()=>{this.clearTimeoutFn(r)})}}onreconnect(){const t=this.backoff.attempts;this._reconnecting=!1,this.backoff.reset(),this.emitReserved("reconnect",t)}}const ti={};function jo(e,t){typeof e=="object"&&(t=e,e=void 0),t=t||{};const n=DN(e,t.path||"/socket.io"),r=n.source,i=n.id,o=n.path,s=ti[i]&&o in ti[i].nsps,a=t.forceNew||t["force new connection"]||t.multiplex===!1||s;let l;return a?l=new _u(r,t):(ti[i]||(ti[i]=new _u(r,t)),l=ti[i]),n.query&&!t.query&&(t.query=n.queryKey),l.socket(n.path,t)}Object.assign(jo,{Manager:_u,Socket:Iv,io:jo,connect:jo});const qN=[j.ActionTypes.MESSAGE_TO_GUEST,j.ActionTypes.EVENT_TO_GUEST,j.ActionTypes.TYPING_ON,j.ActionTypes.TYPING_OFF,j.ActionTypes.RESTART_CHAT_REQUEST,...Zb,...qw,"@@localize/SET_ACTIVE_LANGUAGE","@@localize/ADD_TRANSLATION_FOR_LANGUAGE"],XN=({dispatch:e,getState:t})=>n=>{let r=null;return i=>{let o=n(i);if(i.type===Yc)r!=null&&r.disconnect(),e(tx()),r=jo(`/${i.clientName}/chat?${Cc.stringify(i.querystrings)}`),r.on("action",e),r.on("connect",()=>e(nx())),r.on("disconnect",()=>e(rx())),r.on("reconnect",()=>e(ix())),r.on("set-use-start-screen",s=>{e(s?Wb():qb())}),r.on("set-translations",(s,a)=>{e(qR({language:s,messages:UR(s,a)}))}),r.on("enable-speech-support",()=>e(Qw())),r.on("enable-problem-reporting",()=>e(Kw())),r.on("enable-transcript-export",s=>e(Zw(s))),r.on("enable-conversation-rating",s=>e(nb(s))),r.on("speech-transcription",s=>e(Yw(s))),r.on("restore-client-state",s=>{e(ex(s.sessionId)),e(ib(s.messages))}),r.on("expand-window",({devices:s})=>e({type:py,devices:s})),r.on("show-general-conditions",()=>e(eb())),r.on("restart-chat",()=>{e(rf(i.clientName,i.querystrings))});else if(i.type===qs)r==null||r.emit("start-chat",i.payload);else if(i.type===Xs)r==null||r.emit("terminate-session",i.payload);else if(i.type===Ww)r==null||r.emit("get-started",JSON.stringify(i));else if(i.type===Uc)r==null||r.emit("audio-message",i.buffer);else if(i.type===j.ActionTypes.CONVERSATION_RATING_FROM_GUEST)r==null||r.emit("conversation-rating",i.payload);else if(i.type===my){const{connection:{sessionId:s}}=t();window.location.href=`/transcript-pdf/${s}`}else qN.indexOf(i.type)===-1&&i.meta===void 0&&r&&r.emit("action",JSON.stringify(i));return o}},Dv=Yg(),QN={...KR(Dv),intl:yv},Eu=Ib({middleware:e=>e().concat(XN),reducer:QR,preloadedState:QN});Eu.subscribe(AR(()=>{const e=Eu.getState();YR(Dv,{connection:e.connection,startScreen:e.startScreen})},1e3));const KN=document.getElementById("root"),YN=fg(KN);YN.render(v.jsx(pE,{store:Eu,children:v.jsx(CO,{})}));
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