@blockspark/chat-widget 1.0.21 → 1.0.22

package/dist/ChatWidget-CkiqiScx.cjs

@@ -0,0 +1,2 @@
+"use strict";const e=require("vue"),t=require("./sanitize-BYa4jHJ0.cjs");class s{constructor(e){if(this.listeners=new Set,this.chatMode="ai",this.chatId=null,this.supportSessionId=null,this.chatService=null,this.wsConnected=!1,this.agentTyping=!1,this.currentAgent={name:"Agent"},this.isConnectingToAgent=!1,this.agentAccepted=!1,this.chatResolved=!1,this.historyLoaded=null,this.typingTimeout=null,this.agentTypingTimeout=null,this.config=e,this.state={isOpen:!1,showWelcomePopup:!1,messages:[],inputValue:"",isLoading:!1,error:null,sessionId:null,chatMode:"ai"},this.chatService=t.createChatService({baseUrl:this.config.backendBaseUrl||"http://localhost:8012",wsUrl:this.config.backendWsUrl||"ws://localhost:8012",debug:this.config.debug||!1}),"undefined"!=typeof window&&window.localStorage){const e=localStorage.getItem("chartsconnectect_chat_mode");this.chatMode="HUMAN"===e?"human":"ai",this.state.chatMode=this.chatMode,this.chatId=localStorage.getItem("chartsconnect_chat_id"),this.supportSessionId=localStorage.getItem("chartsconnect_session_id")}}subscribe(e){return this.listeners.add(e),()=>{this.listeners.delete(e)}}getState(){return{...this.state}}setState(e){this.state={...this.state,...e},this.listeners.forEach(e=>e(this.getState()))}updateConfig(e){this.config={...this.config,...e}}async openChat(){if(this.setState({isOpen:!0}),this.state.showWelcomePopup&&this.setState({showWelcomePopup:!1}),"ai"===this.state.chatMode&&!this.state.sessionId&&this.config.dfProjectId&&this.config.dfAgentId)try{this.setState({isLoading:!0});const e={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,languageCode:this.config.languageCode||"en",backendBaseUrl:this.config.backendBaseUrl||"http://localhost:8012"},s=await t.createDialogflowSession(e);if(this.setState({sessionId:s.session_id,isLoading:!1}),s.message){const e={id:`welcome-${Date.now()}`,text:s.message,sender:"bot",timestamp:new Date,richContent:s.richContent};this.setState({messages:[e]})}}catch(e){this.setState({isLoading:!1,error:e.message||"Failed to initialize chat"});const t={id:`fallback-${Date.now()}`,text:this.config.fallbackWelcomeMessage||"Hello! How can I help you today?",sender:"bot",timestamp:new Date};this.setState({messages:[t]})}}closeChat(){this.setState({isOpen:!1})}closeWelcomePopup(){this.setState({showWelcomePopup:!1})}toggleChat(){const e=!this.state.isOpen;this.setState({isOpen:e}),e&&this.state.showWelcomePopup&&this.setState({showWelcomePopup:!1})}setInputValue(e){this.setState({inputValue:e})}clearError(){this.setState({error:null})}async sendMessage(e,s=!1){if(e.trim()&&!this.state.isLoading){if(s)this.setState({inputValue:"",isLoading:!0,error:null});else{const t={id:`user-${Date.now()}`,text:e.trim(),sender:"user",timestamp:new Date};this.setState({messages:[...this.state.messages,t],inputValue:"",isLoading:!0,error:null})}try{"human"===this.state.chatMode?await this.sendHumanMessage(e):await this.sendAIMessage(e)}catch(a){if(a instanceof t.ChatResolvedError||"ChatResolvedError"===a?.name||"chat_resolved"===a?.message)return void this.enterResolvedState(this.chatId);const e={id:`error-${Date.now()}`,text:this.config.debug?`Error: ${a.message||"Failed to send message"}`:a.message?.includes("CORS")||a.message?.includes("Failed to fetch")?"Unable to connect to Dialogflow. Please check your configuration and network.":"Sorry, I'm having trouble processing your message. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e],error:a.message||"Failed to send message",isLoading:!1})}}}async sendAIMessage(e){if(!this.config.dfProjectId||!this.config.dfAgentId)throw new Error("Dialogflow configuration is missing");const s={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,languageCode:this.config.languageCode||"en",backendBaseUrl:this.config.backendBaseUrl||"http://localhost:8012"};if(!this.state.sessionId){const e=await t.createDialogflowSession(s);this.setState({sessionId:e.session_id})}this.config.debug;const a=await t.sendDialogflowMessage(e,this.state.sessionId,s);if(this.config.debug,!0===a.handoff){const e={id:`bot-${Date.now()}`,text:a.response||this.config.fallbackWelcomeMessage||"No response",sender:"bot",timestamp:new Date,richContent:a.richContent};return this.setState({messages:[...this.state.messages,e],isLoading:!1}),void(await this.handleHandoff())}const n={id:`bot-${Date.now()}`,text:a.response||this.config.fallbackWelcomeMessage||"No response",sender:"bot",timestamp:new Date,richContent:a.richContent};this.setState({messages:[...this.state.messages,n],isLoading:!1})}async sendHumanMessage(e){if(!this.chatId||!this.supportSessionId){const e={id:`error-${Date.now()}`,text:"Chat session not initialized. Please try again.",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,e],isLoading:!1})}if(!this.chatService)throw new Error("Chat service not initialized");this.chatService.sendTypingIndicator("typing_stop"),this.typingTimeout&&(clearTimeout(this.typingTimeout),this.typingTimeout=null);try{this.chatService.sendMessageViaWebSocket(e.trim())||await this.chatService.sendMessageToAgent(this.chatId,this.supportSessionId,e.trim()),this.setState({isLoading:!1})}catch(s){if(s instanceof t.ChatResolvedError||"ChatResolvedError"===s?.name||"chat_resolved"===s?.message)return void this.enterResolvedState(this.chatId);if(!(s.message?.includes("Chat not found")||s.message?.includes("unauthorized")||s.message?.includes("401")||s.message?.includes("404")))throw s;this.config.debug,this.chatId=null,this.supportSessionId=null,"undefined"!=typeof window&&window.localStorage&&(localStorage.removeItem("chartsconnect_chat_id"),localStorage.removeItem("chartsconnect_session_id"));try{const t=await this.chatService.startSupportChat(this.state.sessionId||null);return this.chatId=t.chat_id,this.supportSessionId=t.session_id,"undefined"!=typeof window&&window.localStorage&&(localStorage.setItem("chartsconnect_chat_id",this.chatId),localStorage.setItem("chartsconnect_session_id",this.supportSessionId)),this.chatId&&this.supportSessionId&&await this.chatService.sendMessageToAgent(this.chatId,this.supportSessionId,e.trim()),void this.setState({isLoading:!1})}catch(a){if(a instanceof t.ChatResolvedError||"chat_resolved"===a?.message)return void this.enterResolvedState(this.chatId);throw a}}}switchToHumanMode(){this.chatMode="human",this.setState({chatMode:"human"}),"undefined"!=typeof window&&window.localStorage&&localStorage.setItem("chartsconnect_chat_mode","HUMAN")}switchToBotMode(){this.chatMode="ai",this.setState({chatMode:"ai"}),"undefined"!=typeof window&&window.localStorage&&localStorage.setItem("chartsconnect_chat_mode","BOT")}initializeWelcomePopup(){if(!1!==this.config.showWelcomePopup){const e=this.config.welcomePopupDelay||1500;setTimeout(()=>{this.state.isOpen||this.setState({showWelcomePopup:!0})},e)}}async handleHandoff(){if(!this.chatService)throw new Error("Chat service not initialized");try{this.isConnectingToAgent=!0;const t=this.state.sessionId,s=await this.chatService.ensureChatInitialized(this.chatId,this.supportSessionId,t||null);if(!s||!s.chat_id)throw new Error("Failed to initialize chat session");const a=s.chat_id,n=s.session_id;a!==this.chatId&&(this.chatId=a,this.supportSessionId=n,"undefined"!=typeof window&&window.localStorage&&(localStorage.setItem("chartsconnect_chat_id",this.chatId),localStorage.setItem("chartsconnect_session_id",this.supportSessionId)),this.config.debug);try{await this.chatService.requestHandoff(a,n,"Customer requested human agent",t||null),this.config.debug}catch(e){if(!(e.message?.includes("Invalid chat_id")||e.message?.includes("Chat not found")||e.message?.includes("unauthorized")||e.message?.includes("400")||e.message?.includes("401")||e.message?.includes("404")||e.message?.includes("expired")))throw e;{this.config.debug,this.chatId=null,this.supportSessionId=null,"undefined"!=typeof window&&window.localStorage&&(localStorage.removeItem("chartsconnect_chat_id"),localStorage.removeItem("chartsconnect_session_id"));const e=await this.chatService.startSupportChat(t||null);if(!e||!e.chat_id)throw new Error("Failed to re-initialize chat session");this.chatId=e.chat_id,this.supportSessionId=e.session_id,"undefined"!=typeof window&&window.localStorage&&(localStorage.setItem("chartsconnect_chat_id",this.chatId),localStorage.setItem("chartsconnect_session_id",this.supportSessionId)),await this.chatService.requestHandoff(this.chatId,this.supportSessionId,"Customer requested human agent",t||null),this.config.debug}}this.switchToHumanMode(),this.chatResolved=!1,this.agentAccepted=!1,a&&n&&this.chatService.connectWebSocket(a,n,e=>{this.handleWebSocketMessage(e)},e=>{this.wsConnected=e}),this.isConnectingToAgent=!1}catch(t){const e={id:`error-${Date.now()}`,text:this.config.debug?`Handoff error: ${t.message}`:"Failed to connect to agent. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e]}),this.isConnectingToAgent=!1}}handleWebSocketMessage(e){switch(e.type){case"message":if(e.content&&("agent"===e.sender_type||!e.sender_type)){const t={id:e.id||`agent-${Date.now()}`,text:e.content,sender:"agent",timestamp:new Date(e.timestamp||Date.now())};new Set(this.state.messages.map(e=>e.id)).has(t.id)||this.setState({messages:[...this.state.messages,t]}),this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null)}break;case"typing_start":"agent"===e.sender_type&&(this.agentTyping=!0,this.agentTypingTimeout&&clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=setTimeout(()=>{this.agentTyping=!1},3e3));break;case"typing_stop":"agent"===e.sender_type&&(this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null));break;case"agent_changed":if(e.to_agent){this.currentAgent={id:e.to_agent_id,name:e.to_agent};const t={id:`system-${Date.now()}`,text:e.from_agent?`Chat has been transferred from ${e.from_agent} to ${e.to_agent}`:`Chat has been transferred to ${e.to_agent}`,sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,t]})}break;case"agent_accepted":this.agentAccepted=!0,this.isConnectingToAgent=!1;const t={id:e.id||`agent-accepted-${Date.now()}`,text:"You can chat now, the agent has accepted your request.",sender:"bot",timestamp:e.timestamp?new Date(e.timestamp):new Date};new Set(this.state.messages.map(e=>e.id)).has(t.id)||this.setState({messages:[...this.state.messages,t]}),e.to_agent&&(this.currentAgent={name:e.to_agent,id:e.to_agent_id});break;case"chat_resolved":case"chat_ended":this.enterResolvedState(e.chat_id||null);break;case"chat_info":"active"===e.status?(this.isConnectingToAgent=!1,this.agentAccepted=!0):"resolved"!==e.status&&"ended"!==e.status||this.enterResolvedState(e.chat_id||null),e.agent_id&&(this.currentAgent={...this.currentAgent,id:e.agent_id});break;case"error":const s={id:`error-${Date.now()}`,text:e.error||"An error occurred. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,s]})}}enterResolvedState(e){this.chatResolved=!0,this.isConnectingToAgent=!1,this.agentAccepted=!1,this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null),this.chatService&&this.chatService.disconnectWebSocket(),this.chatId=null,this.supportSessionId=null,"undefined"!=typeof window&&window.localStorage&&(localStorage.removeItem("chartsconnect_chat_id"),localStorage.removeItem("chartsconnect_session_id"));const s={id:`resolved-${Date.now()}`,text:"Thank you for contacting us!",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,s]}),setTimeout(async()=>{if(this.switchToBotMode(),this.chatResolved=!1,this.setState({messages:[],sessionId:null}),this.config.dfProjectId&&this.config.dfAgentId&&this.state.isOpen)try{this.setState({isLoading:!0});const e={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,languageCode:this.config.languageCode||"en",backendBaseUrl:this.config.backendBaseUrl||"http://localhost:8012"},s=await t.createDialogflowSession(e);if(this.setState({sessionId:s.session_id,isLoading:!1}),s.message){const e={id:`welcome-${Date.now()}`,text:s.message,sender:"bot",timestamp:new Date,richContent:s.richContent};this.setState({messages:[e]})}}catch(e){this.setState({isLoading:!1,error:e.message||"Failed to initialize chat"});const t={id:`fallback-${Date.now()}`,text:this.config.fallbackWelcomeMessage||"Hello! How can I help you today?",sender:"bot",timestamp:new Date};this.setState({messages:[t]})}},2e3)}async loadMessageHistory(e=!1){if(this.chatService&&this.chatId&&this.supportSessionId)try{if(this.chatId&&this.supportSessionId){const t=(await this.chatService.loadMessageHistory(this.chatId,this.supportSessionId)).map(e=>({id:e.id||`history-${Date.now()}-${Math.random()}`,text:e.content,sender:"agent"===e.sender_type?"agent":"user",timestamp:new Date(e.timestamp)}));if(e){const e=new Set(this.state.messages.map(e=>e.id)),s=t.filter(t=>!e.has(t.id)),a=[...this.state.messages,...s].sort((e,t)=>e.timestamp.getTime()-t.timestamp.getTime());this.setState({messages:a})}else this.setState({messages:t})}}catch(t){if(this.config.debug){const e={id:`error-${Date.now()}`,text:`Failed to load chat history: ${t.message}`,sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e]})}}}getAdditionalState(){return{wsConnected:this.wsConnected,agentTyping:this.agentTyping,currentAgent:this.currentAgent,isConnectingToAgent:this.isConnectingToAgent,agentAccepted:this.agentAccepted,chatResolved:this.chatResolved}}destroy(){this.typingTimeout&&clearTimeout(this.typingTimeout),this.agentTypingTimeout&&clearTimeout(this.agentTypingTimeout),this.chatService&&this.chatService.disconnectWebSocket(),this.listeners.clear()}}function a(t){const a=new s(t),n=e.ref(a.getState()),o=e.ref(!1),i=e.ref(!1),c=e.ref({name:"Agent"}),r=e.ref(!1),l=a.subscribe(e=>{n.value={...e};const t=a.getAdditionalState();o.value=t.wsConnected,i.value=t.agentTyping,c.value=t.currentAgent,r.value=t.isConnectingToAgent}),d=e.computed(()=>n.value.isOpen),h=e.computed(()=>n.value.messages),g=e.computed(()=>n.value.isLoading),m=e.computed(()=>n.value.error),u=e.computed(()=>n.value.chatMode);return e.onUnmounted(()=>{l(),a.destroy()}),e.watch(()=>t,e=>{a.updateConfig(e)},{deep:!0}),{state:n,isOpen:d,messages:h,isLoading:g,error:m,chatMode:u,wsConnected:o,agentTyping:i,currentAgent:c,isConnectingToAgent:r,openChat:async()=>{await a.openChat()},closeChat:()=>{a.closeChat()},sendMessage:async e=>{await a.sendMessage(e)},toggleChat:async()=>{await a.toggleChat()},setInputValue:e=>{a.setInputValue(e)},clearError:()=>{a.clearError()},manager:a}}const n={class:"custom-welcome-header"},o={class:"custom-welcome-title"},i={class:"custom-welcome-message"},c={class:"custom-welcome-cta"},r={key:2,class:"custom-chat-window"},l={class:"custom-chat-header"},d={class:"custom-chat-header-content"},h={class:"custom-chat-title"},g={class:"custom-chat-subtitle"},m={key:0,class:"custom-mode-indicator"},u={key:0,class:"custom-mode-badge"},p={key:1,class:"custom-agent-info"},f={class:"custom-agent-name"},w={key:2,class:"custom-mode-badge"},y={key:0,class:"custom-chat-empty"},S={key:1,class:"custom-chat-empty"},v=["innerHTML"],k={key:0,class:"custom-chips-container"},C={key:0,class:"custom-chips-group"},I=["onClick"],b={key:0,class:"custom-chips-group"},T=["onClick"],E={class:"custom-message-time"},_={key:2,class:"custom-message custom-message-bot"},V={key:3,class:"custom-message custom-message-bot"},B={key:4,class:"custom-message custom-message-bot"},A=["value","placeholder","disabled"],N=["disabled"],M=((e,t)=>{const s=e.__vccOpts||e;for(const[a,n]of t)s[a]=n;return s})(e.defineComponent({inheritAttrs:!1,__name:"ChatWidget",props:{dfProjectId:{},dfLocation:{},dfAgentId:{},languageCode:{},backendBaseUrl:{},backendWsUrl:{},title:{default:"💬 Charts Connect AI Assistant"},subtitle:{default:"We're here to help"},welcomeTitle:{default:"👋 Welcome to Charts Connect"},welcomeMessage:{default:"My name is Charts Connect AI Assistant and I'll guide you."},welcomeCta:{default:"💬 Click here to start chatting!"},showWelcomePopup:{type:Boolean,default:!0},welcomePopupDelay:{default:1500},fallbackWelcomeMessage:{default:"Hello! I'm Charts Connect AI Assistant. How can I help you today?"},inputPlaceholder:{default:"Type your message..."},emptyStateMessage:{default:"Hi! I'm Charts Connect AI Assistant. How can I help you today?"},debug:{type:Boolean,default:!1}},setup(s){const M=s,{state:D,isOpen:L,messages:x,isLoading:P,error:W,chatMode:$,wsConnected:H,agentTyping:O,currentAgent:R,isConnectingToAgent:z,openChat:F,closeChat:U,sendMessage:j,toggleChat:q,setInputValue:Y,clearError:G,manager:J}=a(M),K=e.ref(null),Q=e.ref(null),X=e.computed(()=>M),Z=e.computed(()=>D.value.isLoading&&0===D.value.messages.length&&!D.value.sessionId),ee=e.computed(()=>!1),te=z;e.watch(()=>x.value.length,()=>{e.nextTick(()=>{K.value?.scrollIntoView({behavior:"smooth"})})});const se=async()=>{D.value.isOpen||(D.value.isOpen=!0,D.value.showWelcomePopup=!1),await F()},ae=()=>{U()},ne=()=>{J.closeWelcomePopup()},oe=e=>{const t=e.target;Y(t.value)},ie=async e=>{e.preventDefault(),D.value.inputValue.trim()&&await j(D.value.inputValue)},ce=async(e,t)=>{const s=e||t||"";await j(s)},re=e=>e.includes("👤")||e.includes("being connected")||e.includes("live support agent")||e.includes("transfer your conversation");return e.onMounted(()=>{X.value.showWelcomePopup&&"undefined"!=typeof window&&J.initializeWelcomePopup()}),(s,a)=>(e.openBlock(),e.createElementBlock("div",e.mergeProps({class:"custom-chat-widget"},s.$attrs),[e.unref(D).showWelcomePopup&&!e.unref(D).isOpen?(e.openBlock(),e.createElementBlock("div",{key:0,class:"custom-welcome-popup",onClick:se},[e.createElementVNode("div",n,[e.createElementVNode("div",o,e.toDisplayString(X.value.welcomeTitle),1),e.createElementVNode("button",{class:"custom-close-popup",onClick:e.withModifiers(ne,["stop"]),"aria-label":"Close welcome popup"}," × ")]),e.createElementVNode("div",i,e.toDisplayString(X.value.welcomeMessage),1),e.createElementVNode("div",c,e.toDisplayString(X.value.welcomeCta),1)])):e.createCommentVNode("",!0),e.unref(D).isOpen?e.createCommentVNode("",!0):(e.openBlock(),e.createElementBlock("button",{key:1,class:"custom-chat-toggle-btn",onClick:se,"aria-label":"Open chat"},[...a[0]||(a[0]=[e.createElementVNode("svg",{width:"24",height:"24",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor","stroke-width":"2","stroke-linecap":"round","stroke-linejoin":"round"},[e.createElementVNode("path",{d:"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"})],-1)])])),e.unref(D).isOpen?(e.openBlock(),e.createElementBlock("div",r,[e.createElementVNode("div",l,[e.createElementVNode("div",d,[e.createElementVNode("div",h,e.toDisplayString(X.value.title),1),e.createElementVNode("div",g,[e.createTextVNode(e.toDisplayString(X.value.subtitle)+" ",1),"human"===e.unref(D).chatMode?(e.openBlock(),e.createElementBlock("span",m," • "+e.toDisplayString(e.unref(H)?"🟢 Connected":"🟡 Connecting..."),1)):e.createCommentVNode("",!0)]),"human"===e.unref(D).chatMode?(e.openBlock(),e.createElementBlock("div",u," Human Support Mode ")):e.createCommentVNode("",!0),"human"===e.unref(D).chatMode?(e.openBlock(),e.createElementBlock("div",p,[a[1]||(a[1]=e.createElementVNode("span",{class:"custom-agent-label"},"Agent:",-1)),e.createElementVNode("span",f,e.toDisplayString(e.unref(R).name),1)])):e.createCommentVNode("",!0),"ai"===e.unref(D).chatMode?(e.openBlock(),e.createElementBlock("div",w," Bot Mode ")):e.createCommentVNode("",!0)]),e.createElementVNode("button",{class:"custom-chat-close-btn",onClick:ae,"aria-label":"Close chat"}," × ")]),e.createElementVNode("div",{class:"custom-chat-messages",ref_key:"messagesContainer",ref:Q},[Z.value&&0===e.unref(D).messages.length?(e.openBlock(),e.createElementBlock("div",y,[...a[2]||(a[2]=[e.createElementVNode("div",{class:"custom-typing-indicator"},[e.createElementVNode("span"),e.createElementVNode("span"),e.createElementVNode("span")],-1),e.createElementVNode("p",null,"Initializing chat...",-1)])])):Z.value||0!==e.unref(D).messages.length?e.createCommentVNode("",!0):(e.openBlock(),e.createElementBlock("div",S,[a[3]||(a[3]=e.createElementVNode("div",{class:"custom-chat-empty-icon"},"👋",-1)),e.createElementVNode("p",null,e.toDisplayString(X.value.emptyStateMessage),1)])),(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(e.unref(D).messages,s=>{return e.openBlock(),e.createElementBlock("div",{key:s.id,class:e.normalizeClass(["custom-message",`custom-message-${s.sender}`,{"custom-handoff-message":re(s.text)}])},[e.createElementVNode("div",{class:e.normalizeClass(["custom-message-content",{"custom-handoff-content":re(s.text)}]),innerHTML:e.unref(t.safeLinkifyText)(s.text).replace(/\n/g,"<br>")},null,10,v),s.richContent&&Array.isArray(s.richContent)&&s.richContent.length>0?(e.openBlock(),e.createElementBlock("div",k,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(s.richContent,(t,s)=>(e.openBlock(),e.createElementBlock(e.Fragment,{key:s},[Array.isArray(t)?(e.openBlock(!0),e.createElementBlock(e.Fragment,{key:1},e.renderList(t,(t,a)=>(e.openBlock(),e.createElementBlock(e.Fragment,{key:`${s}-${a}`},["chips"===t.type&&t.options?(e.openBlock(),e.createElementBlock("div",b,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(t.options,(t,s)=>(e.openBlock(),e.createElementBlock("button",{key:s,class:"custom-chip-button",type:"button",onClick:e=>ce(t.text,t.payload)},e.toDisplayString(t.text),9,T))),128))])):e.createCommentVNode("",!0)],64))),128)):(e.openBlock(),e.createElementBlock(e.Fragment,{key:0},["chips"===t.type&&t.options?(e.openBlock(),e.createElementBlock("div",C,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(t.options,(t,s)=>(e.openBlock(),e.createElementBlock("button",{key:s,class:"custom-chip-button",type:"button",onClick:e=>ce(t.text,t.payload)},e.toDisplayString(t.text),9,I))),128))])):e.createCommentVNode("",!0)],64))],64))),128))])):e.createCommentVNode("",!0),e.createElementVNode("div",E,e.toDisplayString((a=s.timestamp,a.toLocaleTimeString([],{hour:"2-digit",minute:"2-digit"}))),1)],2);var a}),128)),e.unref(D).isLoading?(e.openBlock(),e.createElementBlock("div",_,[...a[4]||(a[4]=[e.createElementVNode("div",{class:"custom-typing-indicator"},[e.createElementVNode("span"),e.createElementVNode("span"),e.createElementVNode("span")],-1)])])):e.createCommentVNode("",!0),e.unref(te)?(e.openBlock(),e.createElementBlock("div",V,[...a[5]||(a[5]=[e.createElementVNode("div",{class:"custom-typing-indicator"},[e.createElementVNode("span"),e.createElementVNode("span"),e.createElementVNode("span")],-1)])])):e.createCommentVNode("",!0),"human"===e.unref(D).chatMode&&e.unref(O)?(e.openBlock(),e.createElementBlock("div",B,[...a[6]||(a[6]=[e.createElementVNode("div",{class:"custom-typing-indicator"},[e.createElementVNode("span"),e.createElementVNode("span"),e.createElementVNode("span")],-1)])])):e.createCommentVNode("",!0),e.createElementVNode("div",{ref_key:"messagesEndRef",ref:K},null,512)],512),e.createElementVNode("form",{class:"custom-chat-input-form",onSubmit:e.withModifiers(ie,["prevent"])},[e.createElementVNode("input",{type:"text",class:"custom-chat-input",value:e.unref(D).inputValue,onInput:oe,placeholder:X.value.inputPlaceholder,disabled:e.unref(D).isLoading||Z.value||ee.value},null,40,A),e.createElementVNode("button",{type:"submit",class:"custom-chat-send-btn",disabled:!e.unref(D).inputValue.trim()||e.unref(D).isLoading||Z.value||ee.value},[...a[7]||(a[7]=[e.createElementVNode("svg",{width:"20",height:"20",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor","stroke-width":"2","stroke-linecap":"round","stroke-linejoin":"round"},[e.createElementVNode("line",{x1:"22",y1:"2",x2:"11",y2:"13"}),e.createElementVNode("polygon",{points:"22 2 15 22 11 13 2 9 22 2"})],-1)])],8,N)],32)])):e.createCommentVNode("",!0)],16))}}),[["__scopeId","data-v-0fccd264"]]);exports.ChatWidgetComponent=M,exports.WidgetStateManager=s,exports.useChatWidget=a;
+//# sourceMappingURL=ChatWidget-CkiqiScx.cjs.map

package/dist/ChatWidget-CkiqiScx.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"ChatWidget-CkiqiScx.cjs","sources":["../src/core/stateManager.ts","../src/composables/useChatWidget.ts","../src/components/ChatWidget.vue"],"sourcesContent":["/**\n * State Manager - Framework Agnostic\n * Manages widget state independently of framework\n */\n\nimport type { WidgetState, WidgetConfig, ChatMessage } from './types';\nimport {\n  createDialogflowSession,\n  sendDialogflowMessage,\n  type DialogflowBackendConfig,\n} from '../services/dialogflowBackendService';\nimport { \n  createChatService, \n  ChatResolvedError,\n  type WebSocketMessage\n} from '../services/chatService';\n\nexport class WidgetStateManager {\n  private state: WidgetState;\n  private config: WidgetConfig;\n  private listeners: Set<(state: WidgetState) => void> = new Set();\n  private chatMode: 'ai' | 'human' = 'ai';\n  private chatId: string | null = null;\n  private supportSessionId: string | null = null;\n  private chatService: ReturnType<typeof createChatService> | null = null;\n  \n  // Additional state for human support\n  private wsConnected: boolean = false;\n  private agentTyping: boolean = false;\n  private currentAgent: { name: string; id?: string } = { name: 'Agent' };\n  private isConnectingToAgent: boolean = false;\n  private agentAccepted: boolean = false;\n  private chatResolved: boolean = false;\n  private historyLoaded: string | null = null;\n  \n  // Typing timeout refs (stored as class properties since we can't use refs)\n  private typingTimeout: NodeJS.Timeout | null = null;\n  private agentTypingTimeout: NodeJS.Timeout | null = null;\n\n  constructor(config: WidgetConfig) {\n    this.config = config;\n    this.state = {\n      isOpen: false,\n      showWelcomePopup: false,\n      messages: [],\n      inputValue: '',\n      isLoading: false,\n      error: null,\n      sessionId: null,\n      chatMode: 'ai',\n    };\n    \n    // Initialize ChatService\n    this.chatService = createChatService({\n      baseUrl: this.config.backendBaseUrl || 'http://localhost:8012',\n      wsUrl: this.config.backendWsUrl || 'ws://localhost:8012',\n      debug: this.config.debug || false,\n    });\n    \n    // Load chat mode and chat IDs from localStorage if available\n    if (typeof window !== 'undefined' && window.localStorage) {\n      const savedMode = localStorage.getItem('chartsconnectect_chat_mode');\n      this.chatMode = savedMode === 'HUMAN' ? 'human' : 'ai';\n      this.state.chatMode = this.chatMode;\n      \n      this.chatId = localStorage.getItem('chartsconnect_chat_id');\n      this.supportSessionId = localStorage.getItem('chartsconnect_session_id');\n    }\n  }\n\n  /**\n   * Subscribe to state changes\n   */\n  subscribe(listener: (state: WidgetState) => void): () => void {\n    this.listeners.add(listener);\n    return () => {\n      this.listeners.delete(listener);\n    };\n  }\n\n  /**\n   * Get current state\n   */\n  getState(): WidgetState {\n    return { ...this.state };\n  }\n\n  /**\n   * Update state and notify listeners\n   */\n  private setState(updates: Partial<WidgetState>): void {\n    this.state = { ...this.state, ...updates };\n    this.listeners.forEach(listener => listener(this.getState()));\n  }\n\n  /**\n   * Update configuration\n   */\n  updateConfig(config: Partial<WidgetConfig>): void {\n    this.config = { ...this.config, ...config };\n  }\n\n  /**\n   * Open chat\n   */\n  async openChat(): Promise<void> {\n    this.setState({ isOpen: true });\n    if (this.state.showWelcomePopup) {\n      this.setState({ showWelcomePopup: false });\n    }\n    \n    // Initialize Dialogflow session when chat opens (if in AI mode and no session exists)\n    if (this.state.chatMode === 'ai' && !this.state.sessionId && this.config.dfProjectId && this.config.dfAgentId) {\n      try {\n        this.setState({ isLoading: true });\n        const dialogflowConfig: DialogflowBackendConfig = {\n          dfProjectId: this.config.dfProjectId,\n          dfLocation: this.config.dfLocation || 'us-central1',\n          dfAgentId: this.config.dfAgentId,\n          languageCode: this.config.languageCode || 'en',\n          backendBaseUrl: this.config.backendBaseUrl || 'http://localhost:8012',\n        };\n        \n        const session = await createDialogflowSession(dialogflowConfig);\n        this.setState({ \n          sessionId: session.session_id,\n          isLoading: false,\n        });\n        \n        // Add welcome message from Dialogflow if available\n        if (session.message) {\n          const welcomeMessage: ChatMessage = {\n            id: `welcome-${Date.now()}`,\n            text: session.message,\n            sender: 'bot',\n            timestamp: new Date(),\n            richContent: session.richContent,\n          };\n          this.setState({\n            messages: [welcomeMessage],\n          });\n        }\n      } catch (error: any) {\n        console.error('Error initializing Dialogflow session:', error);\n        this.setState({ \n          isLoading: false,\n          error: error.message || 'Failed to initialize chat',\n        });\n        \n        // Show fallback welcome message\n        const fallbackMessage: ChatMessage = {\n          id: `fallback-${Date.now()}`,\n          text: this.config.fallbackWelcomeMessage || 'Hello! How can I help you today?',\n          sender: 'bot',\n          timestamp: new Date(),\n        };\n        this.setState({\n          messages: [fallbackMessage],\n        });\n      }\n    }\n  }\n\n  /**\n   * Close chat\n   */\n  closeChat(): void {\n    this.setState({ isOpen: false });\n  }\n\n  /**\n   * Close welcome popup\n   */\n  closeWelcomePopup(): void {\n    this.setState({ showWelcomePopup: false });\n  }\n\n  /**\n   * Toggle chat\n   */\n  toggleChat(): void {\n    const willBeOpen = !this.state.isOpen;\n    this.setState({ isOpen: willBeOpen });\n    if (willBeOpen && this.state.showWelcomePopup) {\n      this.setState({ showWelcomePopup: false });\n    }\n  }\n\n  /**\n   * Set input value\n   */\n  setInputValue(value: string): void {\n    this.setState({ inputValue: value });\n  }\n\n  /**\n   * Clear error\n   */\n  clearError(): void {\n    this.setState({ error: null });\n  }\n\n  /**\n   * Send message\n   */\n  async sendMessage(text: string, skipUserMessage: boolean = false): Promise<void> {\n    if (!text.trim() || this.state.isLoading) {\n      return;\n    }\n\n    // Add user message unless skipped (e.g., when chip button already added it)\n    if (!skipUserMessage) {\n      const userMessage: ChatMessage = {\n        id: `user-${Date.now()}`,\n        text: text.trim(),\n        sender: 'user',\n        timestamp: new Date(),\n      };\n\n      this.setState({\n        messages: [...this.state.messages, userMessage],\n        inputValue: '',\n        isLoading: true,\n        error: null,\n      });\n    } else {\n      this.setState({\n        inputValue: '',\n        isLoading: true,\n        error: null,\n      });\n    }\n\n    try {\n      if (this.state.chatMode === 'human') {\n        // Human support mode\n        await this.sendHumanMessage(text);\n      } else {\n        // AI mode (Dialogflow)\n        await this.sendAIMessage(text);\n      }\n    } catch (error: any) {\n      console.error('Error sending message:', error);\n      \n      // chat_resolved is a normal terminal condition, not an error\n      if (error instanceof ChatResolvedError || error?.name === 'ChatResolvedError' || error?.message === 'chat_resolved') {\n        this.enterResolvedState(this.chatId);\n        return;\n      }\n      \n      // Add error message to chat\n      const errorMessage: ChatMessage = {\n        id: `error-${Date.now()}`,\n        text: this.config.debug \n          ? `Error: ${error.message || 'Failed to send message'}`\n          : error.message?.includes('CORS') || error.message?.includes('Failed to fetch')\n          ? 'Unable to connect to Dialogflow. Please check your configuration and network.'\n          : 'Sorry, I\\'m having trouble processing your message. Please try again.',\n        sender: 'bot',\n        timestamp: new Date(),\n      };\n      \n      this.setState({\n        messages: [...this.state.messages, errorMessage],\n        error: error.message || 'Failed to send message',\n        isLoading: false,\n      });\n    }\n  }\n\n  /**\n   * Send message to Dialogflow\n   */\n  private async sendAIMessage(text: string): Promise<void> {\n    if (!this.config.dfProjectId || !this.config.dfAgentId) {\n      throw new Error('Dialogflow configuration is missing');\n    }\n\n    const dialogflowConfig: DialogflowBackendConfig = {\n      dfProjectId: this.config.dfProjectId!,\n      dfLocation: this.config.dfLocation || 'us-central1',\n      dfAgentId: this.config.dfAgentId!,\n      languageCode: this.config.languageCode || 'en',\n      backendBaseUrl: this.config.backendBaseUrl || 'http://localhost:8012',\n    };\n\n    // Create session if needed\n    if (!this.state.sessionId) {\n      const session = await createDialogflowSession(dialogflowConfig);\n      this.setState({ sessionId: session.session_id });\n    }\n\n    // Send message (correct parameter order: message, sessionId, config)\n    if (this.config.debug) {\n      console.log('Sending message to Dialogflow:', {\n        message: text,\n        sessionId: this.state.sessionId,\n        hasConfig: !!dialogflowConfig,\n      });\n    }\n    \n    const response = await sendDialogflowMessage(\n      text,\n      this.state.sessionId!,\n      dialogflowConfig\n    );\n\n    if (this.config.debug) {\n      console.log('Dialogflow response:', {\n        response: response.response,\n        hasRichContent: !!response.richContent,\n        richContent: response.richContent,\n      });\n    }\n\n    // Check for handoff\n    if (response.handoff === true) {\n      // Add bot response first\n      const botMessage: ChatMessage = {\n        id: `bot-${Date.now()}`,\n        text: response.response || this.config.fallbackWelcomeMessage || 'No response',\n        sender: 'bot',\n        timestamp: new Date(),\n        richContent: response.richContent,\n      };\n      this.setState({\n        messages: [...this.state.messages, botMessage],\n        isLoading: false,\n      });\n      \n      // Proceed directly with handoff — user details collected by Dialogflow via webhook\n      await this.handleHandoff();\n      return;\n    }\n    \n    const botMessage: ChatMessage = {\n      id: `bot-${Date.now()}`,\n      text: response.response || this.config.fallbackWelcomeMessage || 'No response',\n      sender: 'bot',\n      timestamp: new Date(),\n      richContent: response.richContent,\n    };\n\n    this.setState({\n      messages: [...this.state.messages, botMessage],\n      isLoading: false,\n    });\n  }\n\n  /**\n   * Send message to human support\n   */\n  private async sendHumanMessage(text: string): Promise<void> {\n    if (!this.chatId || !this.supportSessionId) {\n      const errorMessage: ChatMessage = {\n        id: `error-${Date.now()}`,\n        text: 'Chat session not initialized. Please try again.',\n        sender: 'bot',\n        timestamp: new Date(),\n      };\n      this.setState({\n        messages: [...this.state.messages, errorMessage],\n        isLoading: false,\n      });\n      return;\n    }\n\n    if (!this.chatService) {\n      throw new Error('Chat service not initialized');\n    }\n\n    // Send typing_stop before sending message\n    this.chatService.sendTypingIndicator('typing_stop');\n    if (this.typingTimeout) {\n      clearTimeout(this.typingTimeout);\n      this.typingTimeout = null;\n    }\n\n    try {\n      // Try WebSocket first, fallback to REST API\n      const sentViaWs = this.chatService.sendMessageViaWebSocket(text.trim());\n      \n      if (!sentViaWs) {\n        // Fallback to REST API\n        await this.chatService.sendMessageToAgent(this.chatId, this.supportSessionId, text.trim());\n      }\n      \n      this.setState({ isLoading: false });\n    } catch (error: any) {\n      // chat_resolved is a normal terminal condition, not an error\n      if (error instanceof ChatResolvedError || error?.name === 'ChatResolvedError' || error?.message === 'chat_resolved') {\n        this.enterResolvedState(this.chatId);\n        return;\n      }\n\n      // Handle 401/404 - clear chat_id and reinitialize\n      if (error.message?.includes('Chat not found') ||\n          error.message?.includes('unauthorized') ||\n          error.message?.includes('401') ||\n          error.message?.includes('404')) {\n        if (this.config.debug) {\n          console.log('⚠️ Chat expired. Re-initializing...');\n        }\n        \n        // Clear chat_id\n        this.chatId = null;\n        this.supportSessionId = null;\n        if (typeof window !== 'undefined' && window.localStorage) {\n          localStorage.removeItem('chartsconnect_chat_id');\n          localStorage.removeItem('chartsconnect_session_id');\n        }\n        \n        // Try to reinitialize chat\n        try {\n          const newSession = await this.chatService.startSupportChat(\n            this.state.sessionId || null\n          );\n          this.chatId = newSession.chat_id;\n          this.supportSessionId = newSession.session_id;\n          if (typeof window !== 'undefined' && window.localStorage) {\n            localStorage.setItem('chartsconnect_chat_id', this.chatId);\n            localStorage.setItem('chartsconnect_session_id', this.supportSessionId);\n          }\n          \n          // Retry sending message\n          if (this.chatId && this.supportSessionId) {\n            await this.chatService.sendMessageToAgent(\n              this.chatId,\n              this.supportSessionId,\n              text.trim()\n            );\n          }\n          this.setState({ isLoading: false });\n          return;\n        } catch (retryError: any) {\n          if (retryError instanceof ChatResolvedError || retryError?.message === 'chat_resolved') {\n            this.enterResolvedState(this.chatId);\n            return;\n          }\n          throw retryError;\n        }\n      } else {\n        throw error;\n      }\n    }\n  }\n\n  /**\n   * Switch to human mode\n   */\n  switchToHumanMode(): void {\n    this.chatMode = 'human';\n    this.setState({ chatMode: 'human' });\n    if (typeof window !== 'undefined' && window.localStorage) {\n      localStorage.setItem('chartsconnect_chat_mode', 'HUMAN');\n    }\n  }\n\n  /**\n   * Switch to AI mode\n   */\n  switchToBotMode(): void {\n    this.chatMode = 'ai';\n    this.setState({ chatMode: 'ai' });\n    if (typeof window !== 'undefined' && window.localStorage) {\n      localStorage.setItem('chartsconnect_chat_mode', 'BOT');\n    }\n  }\n\n  /**\n   * Initialize welcome popup\n   */\n  initializeWelcomePopup(): void {\n    if (this.config.showWelcomePopup !== false) {\n      const delay = this.config.welcomePopupDelay || 1500;\n      setTimeout(() => {\n        if (!this.state.isOpen) {\n          this.setState({ showWelcomePopup: true });\n        }\n      }, delay);\n    }\n  }\n\n  /**\n   * Handle handoff from Dialogflow to human support\n   */\n  async handleHandoff(): Promise<void> {\n    if (!this.chatService) {\n      throw new Error('Chat service not initialized');\n    }\n\n    try {\n      this.isConnectingToAgent = true;\n      \n      // Get Dialogflow session ID if available\n      const dialogflowSessionId = this.state.sessionId;\n      \n      // STEP 1: Ensure chat is initialized\n      const session = await this.chatService.ensureChatInitialized(\n        this.chatId,\n        this.supportSessionId,\n        dialogflowSessionId || null\n      );\n      \n      if (!session || !session.chat_id) {\n        throw new Error('Failed to initialize chat session');\n      }\n      \n      const currentChatId = session.chat_id;\n      const currentSupportSessionId = session.session_id;\n      \n      // Update state if chat was newly initialized\n      if (currentChatId !== this.chatId) {\n        this.chatId = currentChatId;\n        this.supportSessionId = currentSupportSessionId;\n        if (typeof window !== 'undefined' && window.localStorage) {\n          localStorage.setItem('chartsconnect_chat_id', this.chatId);\n          localStorage.setItem('chartsconnect_session_id', this.supportSessionId);\n        }\n        if (this.config.debug) {\n          console.log('✅ Chat initialized:', { chatId: currentChatId, sessionId: currentSupportSessionId });\n        }\n      }\n\n      // STEP 2: Request handoff\n      try {\n        await this.chatService.requestHandoff(\n          currentChatId,\n          currentSupportSessionId,\n          'Customer requested human agent',\n          dialogflowSessionId || null\n        );\n        \n        if (this.config.debug) {\n          console.log('✅ Handoff requested successfully');\n        }\n      } catch (handoffError: any) {\n        // Handle 401/404 or \"chat not found\" - clear chat_id and retry\n        if (handoffError.message?.includes('Invalid chat_id') || \n            handoffError.message?.includes('Chat not found') ||\n            handoffError.message?.includes('unauthorized') ||\n            handoffError.message?.includes('400') ||\n            handoffError.message?.includes('401') ||\n            handoffError.message?.includes('404') ||\n            handoffError.message?.includes('expired')) {\n          if (this.config.debug) {\n            console.log('⚠️ Chat expired or not found. Re-initializing chat...');\n          }\n          \n          // Clear old chat_id\n          this.chatId = null;\n          this.supportSessionId = null;\n          if (typeof window !== 'undefined' && window.localStorage) {\n            localStorage.removeItem('chartsconnect_chat_id');\n            localStorage.removeItem('chartsconnect_session_id');\n          }\n          \n          // Create new chat session\n          const newSession = await this.chatService.startSupportChat(\n            dialogflowSessionId || null\n          );\n          \n          if (!newSession || !newSession.chat_id) {\n            throw new Error('Failed to re-initialize chat session');\n          }\n          \n          this.chatId = newSession.chat_id;\n          this.supportSessionId = newSession.session_id;\n          if (typeof window !== 'undefined' && window.localStorage) {\n            localStorage.setItem('chartsconnect_chat_id', this.chatId);\n            localStorage.setItem('chartsconnect_session_id', this.supportSessionId);\n          }\n          \n          // Retry handoff with new chat_id\n          await this.chatService.requestHandoff(\n            this.chatId,\n            this.supportSessionId,\n            'Customer requested human agent',\n            dialogflowSessionId || null\n          );\n          \n          if (this.config.debug) {\n            console.log('✅ Handoff requested successfully after retry');\n          }\n        } else {\n          throw handoffError;\n        }\n      }\n\n      // Switch to human mode\n      this.switchToHumanMode();\n      this.chatResolved = false;\n      this.agentAccepted = false;\n\n      // Connect WebSocket with handlers\n      if (currentChatId && currentSupportSessionId) {\n        this.chatService.connectWebSocket(\n          currentChatId,\n          currentSupportSessionId,\n          (message: WebSocketMessage) => {\n            this.handleWebSocketMessage(message);\n          },\n          (connected: boolean) => {\n            this.wsConnected = connected;\n          }\n        );\n      }\n      \n      this.isConnectingToAgent = false;\n    } catch (error: any) {\n      console.error('Error handling handoff:', error);\n      const errorMessage: ChatMessage = {\n        id: `error-${Date.now()}`,\n        text: this.config.debug\n          ? `Handoff error: ${error.message}`\n          : 'Failed to connect to agent. Please try again.',\n        sender: 'bot',\n        timestamp: new Date(),\n      };\n      this.setState({\n        messages: [...this.state.messages, errorMessage],\n      });\n      this.isConnectingToAgent = false;\n    }\n  }\n\n  /**\n   * Handle WebSocket messages\n   */\n  private handleWebSocketMessage(message: WebSocketMessage): void {\n    switch (message.type) {\n      case 'message':\n        if (message.content) {\n          // Only display messages from agent\n          if (message.sender_type === 'agent' || !message.sender_type) {\n            const agentMessage: ChatMessage = {\n              id: message.id || `agent-${Date.now()}`,\n              text: message.content,\n              sender: 'agent',\n              timestamp: new Date(message.timestamp || Date.now()),\n            };\n            \n            // Avoid duplicate messages\n            const existingIds = new Set(this.state.messages.map(m => m.id));\n            if (!existingIds.has(agentMessage.id)) {\n              this.setState({\n                messages: [...this.state.messages, agentMessage],\n              });\n            }\n            \n            // Hide typing indicator when message received\n            this.agentTyping = false;\n            if (this.agentTypingTimeout) {\n              clearTimeout(this.agentTypingTimeout);\n              this.agentTypingTimeout = null;\n            }\n          }\n        }\n        break;\n\n      case 'typing_start':\n        if (message.sender_type === 'agent') {\n          this.agentTyping = true;\n          // Auto-hide after 3 seconds if no message received\n          if (this.agentTypingTimeout) {\n            clearTimeout(this.agentTypingTimeout);\n          }\n          this.agentTypingTimeout = setTimeout(() => {\n            this.agentTyping = false;\n          }, 3000);\n        }\n        break;\n\n      case 'typing_stop':\n        if (message.sender_type === 'agent') {\n          this.agentTyping = false;\n          if (this.agentTypingTimeout) {\n            clearTimeout(this.agentTypingTimeout);\n            this.agentTypingTimeout = null;\n          }\n        }\n        break;\n\n      case 'agent_changed':\n        if (message.to_agent) {\n          this.currentAgent = {\n            id: message.to_agent_id,\n            name: message.to_agent,\n          };\n\n          // Add system message to chat\n          const systemMessage: ChatMessage = {\n            id: `system-${Date.now()}`,\n            text: message.from_agent\n              ? `Chat has been transferred from ${message.from_agent} to ${message.to_agent}`\n              : `Chat has been transferred to ${message.to_agent}`,\n            sender: 'bot',\n            timestamp: new Date(),\n          };\n          this.setState({\n            messages: [...this.state.messages, systemMessage],\n          });\n        }\n        break;\n\n      case 'agent_accepted':\n        this.agentAccepted = true;\n        this.isConnectingToAgent = false;\n        const acceptedMessage: ChatMessage = {\n          id: message.id || `agent-accepted-${Date.now()}`,\n          text: 'You can chat now, the agent has accepted your request.',\n          sender: 'bot',\n          timestamp: message.timestamp ? new Date(message.timestamp) : new Date(),\n        };\n        const existingIds = new Set(this.state.messages.map(m => m.id));\n        if (!existingIds.has(acceptedMessage.id)) {\n          this.setState({\n            messages: [...this.state.messages, acceptedMessage],\n          });\n        }\n        if (message.to_agent) {\n          this.currentAgent = {\n            name: message.to_agent,\n            id: message.to_agent_id,\n          };\n        }\n        break;\n\n      case 'chat_resolved':\n      case 'chat_ended':\n        this.enterResolvedState(message.chat_id || null);\n        break;\n\n      case 'chat_info':\n        if (message.status === 'active') {\n          this.isConnectingToAgent = false;\n          this.agentAccepted = true;\n        } else if (message.status === 'resolved' || message.status === 'ended') {\n          this.enterResolvedState(message.chat_id || null);\n        }\n        if (message.agent_id) {\n          this.currentAgent = {\n            ...this.currentAgent,\n            id: message.agent_id,\n          };\n        }\n        break;\n\n      case 'error':\n        console.error('WebSocket error:', message.error);\n        const errorMessage: ChatMessage = {\n          id: `error-${Date.now()}`,\n          text: message.error || 'An error occurred. Please try again.',\n          sender: 'bot',\n          timestamp: new Date(),\n        };\n        this.setState({\n          messages: [...this.state.messages, errorMessage],\n        });\n        break;\n    }\n  }\n\n  /**\n   * Enter resolved state\n   */\n  private enterResolvedState(resolvedChatId?: string | null): void {\n    this.chatResolved = true;\n    this.isConnectingToAgent = false;\n    this.agentAccepted = false;\n    this.agentTyping = false;\n    if (this.agentTypingTimeout) {\n      clearTimeout(this.agentTypingTimeout);\n      this.agentTypingTimeout = null;\n    }\n\n    // Stop WS + prevent any reuse of the old chat_id\n    if (this.chatService) {\n      this.chatService.disconnectWebSocket();\n    }\n    this.chatId = null;\n    this.supportSessionId = null;\n    if (typeof window !== 'undefined' && window.localStorage) {\n      localStorage.removeItem('chartsconnect_chat_id');\n      localStorage.removeItem('chartsconnect_session_id');\n    }\n    \n    // Add thank you message before reset\n    const thankYouMessage: ChatMessage = {\n      id: `resolved-${Date.now()}`,\n      text: 'Thank you for contacting us!',\n      sender: 'bot',\n      timestamp: new Date(),\n    };\n    this.setState({\n      messages: [...this.state.messages, thankYouMessage],\n    });\n    \n    // Automatically reset to BOT mode after showing thank you message\n    setTimeout(async () => {\n      this.switchToBotMode();\n      this.chatResolved = false;\n      this.setState({\n        messages: [],\n        sessionId: null, // Clear session ID to force recreation\n      });\n      // Recreate Dialogflow session to start fresh\n      if (this.config.dfProjectId && this.config.dfAgentId && this.state.isOpen) {\n        try {\n          this.setState({ isLoading: true });\n          const dialogflowConfig: DialogflowBackendConfig = {\n            dfProjectId: this.config.dfProjectId,\n            dfLocation: this.config.dfLocation || 'us-central1',\n            dfAgentId: this.config.dfAgentId,\n            languageCode: this.config.languageCode || 'en',\n            backendBaseUrl: this.config.backendBaseUrl || 'http://localhost:8012',\n          };\n          \n          const session = await createDialogflowSession(dialogflowConfig);\n          this.setState({ \n            sessionId: session.session_id,\n            isLoading: false,\n          });\n          \n          // Add welcome message from Dialogflow if available\n          if (session.message) {\n            const welcomeMessage: ChatMessage = {\n              id: `welcome-${Date.now()}`,\n              text: session.message,\n              sender: 'bot',\n              timestamp: new Date(),\n              richContent: session.richContent,\n            };\n            this.setState({\n              messages: [welcomeMessage],\n            });\n          }\n        } catch (error: any) {\n          console.error('Error recreating Dialogflow session after handoff:', error);\n          this.setState({ \n            isLoading: false,\n            error: error.message || 'Failed to initialize chat',\n          });\n          \n          // Show fallback welcome message\n          const fallbackMessage: ChatMessage = {\n            id: `fallback-${Date.now()}`,\n            text: this.config.fallbackWelcomeMessage || 'Hello! How can I help you today?',\n            sender: 'bot',\n            timestamp: new Date(),\n          };\n          this.setState({\n            messages: [fallbackMessage],\n          });\n        }\n      }\n    }, 2000);\n  }\n\n  /**\n   * Load message history\n   */\n  async loadMessageHistory(preserveExisting: boolean = false): Promise<void> {\n    if (!this.chatService || !this.chatId || !this.supportSessionId) {\n      return;\n    }\n\n    try {\n      if (this.chatId && this.supportSessionId) {\n        const history = await this.chatService.loadMessageHistory(this.chatId, this.supportSessionId);\n        \n        const historyMessages: ChatMessage[] = history.map((msg: any) => ({\n          id: msg.id || `history-${Date.now()}-${Math.random()}`,\n          text: msg.content,\n          sender: msg.sender_type === 'agent' ? 'agent' : 'user',\n          timestamp: new Date(msg.timestamp),\n        }));\n\n        if (preserveExisting) {\n          // Merge with existing messages, avoiding duplicates\n          const existingIds = new Set(this.state.messages.map(m => m.id));\n          const newMessages = historyMessages.filter(m => !existingIds.has(m.id));\n          \n          // Combine existing messages with new history messages\n          // Sort by timestamp to maintain chronological order\n          const combined = [...this.state.messages, ...newMessages].sort((a, b) => \n            a.timestamp.getTime() - b.timestamp.getTime()\n          );\n          \n          this.setState({\n            messages: combined,\n          });\n        } else {\n          // Replace all messages\n          this.setState({\n            messages: historyMessages,\n          });\n        }\n      }\n    } catch (error: any) {\n      console.error('Error loading message history:', error);\n      if (this.config.debug) {\n        const errorMessage: ChatMessage = {\n          id: `error-${Date.now()}`,\n          text: `Failed to load chat history: ${error.message}`,\n          sender: 'bot',\n          timestamp: new Date(),\n        };\n        this.setState({\n          messages: [...this.state.messages, errorMessage],\n        });\n      }\n    }\n  }\n\n  /**\n   * Get additional state for UI (not in WidgetState but needed by components)\n   */\n  getAdditionalState() {\n    return {\n      wsConnected: this.wsConnected,\n      agentTyping: this.agentTyping,\n      currentAgent: this.currentAgent,\n      isConnectingToAgent: this.isConnectingToAgent,\n      agentAccepted: this.agentAccepted,\n      chatResolved: this.chatResolved,\n    };\n  }\n\n  /**\n   * Cleanup\n   */\n  destroy(): void {\n    if (this.typingTimeout) {\n      clearTimeout(this.typingTimeout);\n    }\n    if (this.agentTypingTimeout) {\n      clearTimeout(this.agentTypingTimeout);\n    }\n    if (this.chatService) {\n      this.chatService.disconnectWebSocket();\n    }\n    this.listeners.clear();\n  }\n}\n","/**\n * useChatWidget Composable\n * Headless mode for Vue 3 - use logic without UI\n */\n\nimport { ref, computed, onUnmounted, watch, readonly, type Ref } from 'vue';\nimport { WidgetStateManager } from '../core/stateManager';\nimport type { WidgetConfig, WidgetState, ChatMessage } from '../core/types';\n\nexport interface UseChatWidgetReturn {\n  // State\n  state: Readonly<Ref<WidgetState>>;\n  isOpen: Readonly<Ref<boolean>>;\n  messages: Readonly<Ref<ChatMessage[]>>;\n  isLoading: Readonly<Ref<boolean>>;\n  error: Readonly<Ref<string | null>>;\n  chatMode: Readonly<Ref<'ai' | 'human'>>;\n\n  // Additional state\n  wsConnected: Readonly<Ref<boolean>>;\n  agentTyping: Readonly<Ref<boolean>>;\n  currentAgent: Readonly<Ref<{ name: string; id?: string }>>;\n  isConnectingToAgent: Readonly<Ref<boolean>>;\n\n  // Actions\n  openChat: () => Promise<void>;\n  closeChat: () => void;\n  sendMessage: (text: string) => Promise<void>;\n  toggleChat: () => Promise<void>;\n  setInputValue: (value: string) => void;\n  clearError: () => void;\n\n  // Manager instance (for advanced usage)\n  manager: WidgetStateManager;\n}\n\n/**\n * Headless chat widget composable\n * Use this for custom UI implementations\n */\nexport function useChatWidget(config: WidgetConfig): UseChatWidgetReturn {\n  // Create state manager\n  const manager = new WidgetStateManager(config);\n\n  // Reactive state\n  const state = ref<WidgetState>(manager.getState());\n  const wsConnected = ref(false);\n  const agentTyping = ref(false);\n  const currentAgent = ref<{ name: string; id?: string }>({ name: 'Agent' });\n  const isConnectingToAgent = ref(false);\n\n  // Subscribe to state changes\n  const unsubscribe = manager.subscribe((newState) => {\n    state.value = { ...newState };\n    \n    // Update additional state\n    const additional = manager.getAdditionalState();\n    wsConnected.value = additional.wsConnected;\n    agentTyping.value = additional.agentTyping;\n    currentAgent.value = additional.currentAgent;\n    isConnectingToAgent.value = additional.isConnectingToAgent;\n  });\n\n  // Computed properties\n  const isOpen = computed(() => state.value.isOpen);\n  const messages = computed(() => state.value.messages);\n  const isLoading = computed(() => state.value.isLoading);\n  const error = computed(() => state.value.error);\n  const chatMode = computed(() => state.value.chatMode);\n\n  // Actions\n  const openChat = async () => {\n    await manager.openChat();\n  };\n\n  const closeChat = () => {\n    manager.closeChat();\n  };\n\n  const sendMessage = async (text: string) => {\n    await manager.sendMessage(text);\n  };\n\n  const toggleChat = async () => {\n    await manager.toggleChat();\n  };\n\n  const setInputValue = (value: string) => {\n    manager.setInputValue(value);\n  };\n\n  const clearError = () => {\n    manager.clearError();\n  };\n\n  // Cleanup on unmount\n  onUnmounted(() => {\n    unsubscribe();\n    manager.destroy();\n  });\n\n  // Watch config changes\n  watch(\n    () => config,\n    (newConfig) => {\n      manager.updateConfig(newConfig);\n    },\n    { deep: true }\n  );\n\n  return {\n    state: state as Readonly<Ref<WidgetState>>,\n    isOpen: isOpen as Readonly<Ref<boolean>>,\n    messages: messages as Readonly<Ref<ChatMessage[]>>,\n    isLoading: isLoading as Readonly<Ref<boolean>>,\n    error: error as Readonly<Ref<string | null>>,\n    chatMode: chatMode as Readonly<Ref<'ai' | 'human'>>,\n    wsConnected: wsConnected as Readonly<Ref<boolean>>,\n    agentTyping: agentTyping as Readonly<Ref<boolean>>,\n    currentAgent: currentAgent as Readonly<Ref<{ name: string; id?: string }>>,\n    isConnectingToAgent: isConnectingToAgent as Readonly<Ref<boolean>>,\n    openChat,\n    closeChat,\n    sendMessage,\n    toggleChat,\n    setInputValue,\n    clearError,\n    manager,\n  };\n}\n","<template>\n  <div class=\"custom-chat-widget\" v-bind=\"$attrs\">\n    <!-- Welcome Popup -->\n    <div\n      v-if=\"state.showWelcomePopup && !state.isOpen\"\n      class=\"custom-welcome-popup\"\n      @click=\"handleOpenChat\"\n    >\n      <div class=\"custom-welcome-header\">\n        <div class=\"custom-welcome-title\">{{ config.welcomeTitle }}</div>\n        <button\n          class=\"custom-close-popup\"\n          @click.stop=\"handleCloseWelcomePopup\"\n          aria-label=\"Close welcome popup\"\n        >\n          ×\n        </button>\n      </div>\n      <div class=\"custom-welcome-message\">{{ config.welcomeMessage }}</div>\n      <div class=\"custom-welcome-cta\">{{ config.welcomeCta }}</div>\n    </div>\n\n    <!-- Chat Toggle Button -->\n    <button\n      v-if=\"!state.isOpen\"\n      class=\"custom-chat-toggle-btn\"\n      @click=\"handleOpenChat\"\n      aria-label=\"Open chat\"\n    >\n      <svg\n        width=\"24\"\n        height=\"24\"\n        viewBox=\"0 0 24 24\"\n        fill=\"none\"\n        stroke=\"currentColor\"\n        stroke-width=\"2\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\"\n      >\n        <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"></path>\n      </svg>\n    </button>\n\n    <!-- Chat Window -->\n    <div v-if=\"state.isOpen\" class=\"custom-chat-window\">\n      <div class=\"custom-chat-header\">\n        <div class=\"custom-chat-header-content\">\n          <div class=\"custom-chat-title\">{{ config.title }}</div>\n          <div class=\"custom-chat-subtitle\">\n            {{ config.subtitle }}\n            <span v-if=\"state.chatMode === 'human'\" class=\"custom-mode-indicator\">\n              • {{ wsConnected ? '🟢 Connected' : '🟡 Connecting...' }}\n            </span>\n          </div>\n          <div v-if=\"state.chatMode === 'human'\" class=\"custom-mode-badge\">\n            Human Support Mode\n          </div>\n          <div v-if=\"state.chatMode === 'human'\" class=\"custom-agent-info\">\n            <span class=\"custom-agent-label\">Agent:</span>\n            <span class=\"custom-agent-name\">{{ currentAgent.name }}</span>\n          </div>\n          <div v-if=\"state.chatMode === 'ai'\" class=\"custom-mode-badge\">\n            Bot Mode\n          </div>\n        </div>\n        <button\n          class=\"custom-chat-close-btn\"\n          @click=\"handleCloseChat\"\n          aria-label=\"Close chat\"\n        >\n          ×\n        </button>\n      </div>\n\n      <div class=\"custom-chat-messages\" ref=\"messagesContainer\">\n        <!-- Empty State -->\n        <div v-if=\"isInitializing && state.messages.length === 0\" class=\"custom-chat-empty\">\n          <div class=\"custom-typing-indicator\">\n            <span></span>\n            <span></span>\n            <span></span>\n          </div>\n          <p>Initializing chat...</p>\n        </div>\n        <div v-else-if=\"!isInitializing && state.messages.length === 0\" class=\"custom-chat-empty\">\n          <div class=\"custom-chat-empty-icon\">👋</div>\n          <p>{{ config.emptyStateMessage }}</p>\n        </div>\n\n        <!-- Messages -->\n        <div\n          v-for=\"message in state.messages\"\n          :key=\"message.id\"\n          :class=\"[\n            'custom-message', \n            `custom-message-${message.sender}`,\n            { 'custom-handoff-message': isHandoffMessage(message.text) }\n          ]\"\n        >\n          <div \n            class=\"custom-message-content\"\n            :class=\"{ 'custom-handoff-content': isHandoffMessage(message.text) }\"\n            v-html=\"safeLinkifyText(message.text).replace(/\\n/g, '<br>')\"\n          ></div>\n          \n          <!-- Rich Content (Chips) -->\n          <div\n            v-if=\"message.richContent && Array.isArray(message.richContent) && message.richContent.length > 0\"\n            class=\"custom-chips-container\"\n          >\n            <template v-for=\"(contentGroup, groupIndex) in message.richContent\" :key=\"groupIndex\">\n              <template v-if=\"!Array.isArray(contentGroup)\">\n                <div\n                  v-if=\"contentGroup.type === 'chips' && contentGroup.options\"\n                  class=\"custom-chips-group\"\n                >\n                  <button\n                    v-for=\"(chip, chipIndex) in contentGroup.options\"\n                    :key=\"chipIndex\"\n                    class=\"custom-chip-button\"\n                    type=\"button\"\n                    @click=\"handleChipClick(chip.text, chip.payload)\"\n                  >\n                    {{ chip.text }}\n                  </button>\n                </div>\n              </template>\n              <template v-else>\n                <template\n                  v-for=\"(content, contentIndex) in contentGroup\"\n                  :key=\"`${groupIndex}-${contentIndex}`\"\n                >\n                  <div\n                    v-if=\"content.type === 'chips' && content.options\"\n                    class=\"custom-chips-group\"\n                  >\n                    <button\n                      v-for=\"(chip, chipIndex) in content.options\"\n                      :key=\"chipIndex\"\n                      class=\"custom-chip-button\"\n                      type=\"button\"\n                      @click=\"handleChipClick(chip.text, chip.payload)\"\n                    >\n                      {{ chip.text }}\n                    </button>\n                  </div>\n                </template>\n              </template>\n            </template>\n          </div>\n\n          <div class=\"custom-message-time\">\n            {{ formatTime(message.timestamp) }}\n          </div>\n        </div>\n\n        <!-- Loading Indicator -->\n        <div v-if=\"state.isLoading\" class=\"custom-message custom-message-bot\">\n          <div class=\"custom-typing-indicator\">\n            <span></span>\n            <span></span>\n            <span></span>\n          </div>\n        </div>\n\n        <!-- Connecting to Agent Indicator -->\n        <div v-if=\"isConnectingToAgent\" class=\"custom-message custom-message-bot\">\n          <div class=\"custom-typing-indicator\">\n            <span></span>\n            <span></span>\n            <span></span>\n          </div>\n        </div>\n\n        <!-- Agent Typing Indicator -->\n        <div v-if=\"state.chatMode === 'human' && agentTyping\" class=\"custom-message custom-message-bot\">\n          <div class=\"custom-typing-indicator\">\n            <span></span>\n            <span></span>\n            <span></span>\n          </div>\n        </div>\n\n        <div ref=\"messagesEndRef\"></div>\n      </div>\n\n      <!-- Input Form -->\n      <form class=\"custom-chat-input-form\" @submit.prevent=\"handleSubmit\">\n        <input\n          type=\"text\"\n          class=\"custom-chat-input\"\n          :value=\"state.inputValue\"\n          @input=\"handleInput\"\n          :placeholder=\"config.inputPlaceholder\"\n          :disabled=\"state.isLoading || isInitializing || isStartingNewChat\"\n        />\n        <button\n          type=\"submit\"\n          class=\"custom-chat-send-btn\"\n          :disabled=\"!state.inputValue.trim() || state.isLoading || isInitializing || isStartingNewChat\"\n        >\n          <svg\n            width=\"20\"\n            height=\"20\"\n            viewBox=\"0 0 24 24\"\n            fill=\"none\"\n            stroke=\"currentColor\"\n            stroke-width=\"2\"\n            stroke-linecap=\"round\"\n            stroke-linejoin=\"round\"\n          >\n            <line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"></line>\n            <polygon points=\"22 2 15 22 11 13 2 9 22 2\"></polygon>\n          </svg>\n        </button>\n      </form>\n    </div>\n  </div>\n</template>\n\n<script setup lang=\"ts\">\nimport { ref, computed, onMounted, nextTick, watch } from 'vue';\nimport { useChatWidget } from '../composables/useChatWidget';\nimport { safeLinkifyText } from '../utils/sanitize';\nimport type { WidgetConfig } from '../core/types';\n\n// Handle attributes properly to avoid Vue warnings\n// For Vue 3.3+, defineOptions is available as a compiler macro\n// @ts-ignore - defineOptions is a compiler macro\ndefineOptions({\n  inheritAttrs: false, // We handle attrs manually via v-bind=\"$attrs\"\n});\n\n// Props\nconst props = withDefaults(defineProps<WidgetConfig>(), {\n  title: '💬 Charts Connect AI Assistant',\n  subtitle: \"We're here to help\",\n  welcomeTitle: '👋 Welcome to Charts Connect',\n  welcomeMessage: \"My name is Charts Connect AI Assistant and I'll guide you.\",\n  welcomeCta: '💬 Click here to start chatting!',\n  showWelcomePopup: true,\n  welcomePopupDelay: 1500,\n  fallbackWelcomeMessage: \"Hello! I'm Charts Connect AI Assistant. How can I help you today?\",\n  inputPlaceholder: 'Type your message...',\n  emptyStateMessage: \"Hi! I'm Charts Connect AI Assistant. How can I help you today?\",\n  debug: false,\n});\n\n// Use headless composable\nconst {\n  state,\n  isOpen,\n  messages,\n  isLoading,\n  error,\n  chatMode,\n  wsConnected,\n  agentTyping,\n  currentAgent,\n  isConnectingToAgent: isConnectingToAgentFromComposable,\n  openChat,\n  closeChat,\n  sendMessage,\n  toggleChat,\n  setInputValue,\n  clearError,\n  manager,\n} = useChatWidget(props);\n\n// Refs\nconst messagesEndRef = ref<HTMLDivElement | null>(null);\nconst messagesContainer = ref<HTMLDivElement | null>(null);\n\n// Computed config (for reactivity)\nconst config = computed(() => props);\n\n// Computed state for initialization and connection (matching React component)\nconst isInitializing = computed(() => {\n  return state.value.isLoading && state.value.messages.length === 0 && !state.value.sessionId;\n});\n\nconst isStartingNewChat = computed(() => {\n  // This would be tracked in manager if needed, for now return false\n  return false;\n});\n\n// Use isConnectingToAgent from composable (already computed in manager)\nconst isConnectingToAgent = isConnectingToAgentFromComposable;\n\n// Auto-scroll to bottom when messages change\nwatch(\n  () => messages.value.length,\n  () => {\n    nextTick(() => {\n      messagesEndRef.value?.scrollIntoView({ behavior: 'smooth' });\n    });\n  }\n);\n\n// Handlers\nconst handleOpenChat = async () => {\n  // Ensure immediate UI response\n  if (!state.value.isOpen) {\n    state.value.isOpen = true;\n    state.value.showWelcomePopup = false;\n  }\n  await openChat();\n};\n\nconst handleCloseChat = () => {\n  closeChat();\n};\n\nconst handleCloseWelcomePopup = () => {\n  manager.closeWelcomePopup();\n};\n\nconst handleInput = (event: Event) => {\n  const target = event.target as HTMLInputElement;\n  setInputValue(target.value);\n};\n\nconst handleSubmit = async (event: Event) => {\n  event.preventDefault();\n  if (state.value.inputValue.trim()) {\n    await sendMessage(state.value.inputValue);\n  }\n};\n\nconst handleChipClick = async (chipText: string, payload?: string) => {\n  const messageToSend = chipText || payload || '';\n  await sendMessage(messageToSend);\n};\n\n// Utility functions\nconst formatTime = (date: Date): string => {\n  return date.toLocaleTimeString([], {\n    hour: '2-digit',\n    minute: '2-digit',\n  });\n};\n\n// Check if message is a handoff message\nconst isHandoffMessage = (text: string): boolean => {\n  return text.includes('👤') || \n         text.includes('being connected') || \n         text.includes('live support agent') ||\n         text.includes('transfer your conversation');\n};\n\n// Initialize welcome popup on mount (SSR-safe)\nonMounted(() => {\n  if (config.value.showWelcomePopup && typeof window !== 'undefined') {\n    manager.initializeWelcomePopup();\n  }\n});\n</script>\n\n<style scoped>\n/* Styles are imported separately by users */\n/* This ensures SSR compatibility 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package/dist/{ChatWidget-fbaJU7v-.js → ChatWidget-CsEN9biV.js}

@@ -461,15 +461,6 @@ class WidgetStateManager {
       this.switchToHumanMode();
       this.chatResolved = false;
       this.agentAccepted = false;
-      const connectingMessage = {
-        id: `connecting-${Date.now()}`,
-        text: "Connecting you to a human agent...",
-        sender: "bot",
-        timestamp: /* @__PURE__ */ new Date()
-      };
-      this.setState({
-        messages: [...this.state.messages, connectingMessage]
-      });
       if (currentChatId && currentSupportSessionId) {
         this.chatService.connectWebSocket(
           currentChatId,
@@ -907,7 +898,7 @@ const _hoisted_25 = {
 };
 const _hoisted_26 = {
   key: 4,
-  class: "custom-agent-typing-indicator"
+  class: "custom-message custom-message-bot"
 };
 const _hoisted_27 = ["value", "placeholder", "disabled"];
 const _hoisted_28 = ["disabled"];
@@ -1151,16 +1142,14 @@ const _sfc_main = /* @__PURE__ */ defineComponent({
                 createElementVNode("span"),
                 createElementVNode("span"),
                 createElementVNode("span")
-              ], -1),
-              createElementVNode("div", { class: "custom-message-content" }, " Connecting to agent... ", -1)
+              ], -1)
             ])])) : createCommentVNode("", true),
             unref(state).chatMode === "human" && unref(agentTyping) ? (openBlock(), createElementBlock("div", _hoisted_26, [..._cache[6] || (_cache[6] = [
-              createElementVNode("span", { class: "custom-typing-dots" }, [
+              createElementVNode("div", { class: "custom-typing-indicator" }, [
                 createElementVNode("span"),
                 createElementVNode("span"),
                 createElementVNode("span")
-              ], -1),
-              createElementVNode("span", { class: "custom-typing-text" }, "Agent is typing...", -1)
+              ], -1)
             ])])) : createCommentVNode("", true),
             createElementVNode("div", {
               ref_key: "messagesEndRef",
@@ -1216,10 +1205,10 @@ const _export_sfc = (sfc, props) => {
   }
   return target;
 };
-const ChatWidgetComponent = /* @__PURE__ */ _export_sfc(_sfc_main, [["__scopeId", "data-v-11671761"]]);
+const ChatWidgetComponent = /* @__PURE__ */ _export_sfc(_sfc_main, [["__scopeId", "data-v-0fccd264"]]);
 export {
   ChatWidgetComponent as C,
   WidgetStateManager as W,
   useChatWidget as u
 };
-//# sourceMappingURL=ChatWidget-fbaJU7v-.js.map
+//# sourceMappingURL=ChatWidget-CsEN9biV.js.map

package/dist/ChatWidget-CsEN9biV.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"ChatWidget-CsEN9biV.js","sources":["../src/core/stateManager.ts","../src/composables/useChatWidget.ts","../src/components/ChatWidget.vue"],"sourcesContent":["/**\n * State Manager - Framework Agnostic\n * Manages widget state independently of framework\n */\n\nimport type { WidgetState, WidgetConfig, ChatMessage } from './types';\nimport {\n  createDialogflowSession,\n  sendDialogflowMessage,\n  type DialogflowBackendConfig,\n} from '../services/dialogflowBackendService';\nimport { \n  createChatService, \n  ChatResolvedError,\n  type WebSocketMessage\n} from '../services/chatService';\n\nexport class WidgetStateManager {\n  private state: WidgetState;\n  private config: WidgetConfig;\n  private listeners: Set<(state: WidgetState) => void> = new Set();\n  private chatMode: 'ai' | 'human' = 'ai';\n  private chatId: string | null = null;\n  private supportSessionId: string | null = null;\n  private chatService: ReturnType<typeof createChatService> | null = null;\n  \n  // Additional state for human support\n  private wsConnected: boolean = false;\n  private agentTyping: boolean = false;\n  private currentAgent: { name: string; id?: string } = { name: 'Agent' };\n  private isConnectingToAgent: boolean = false;\n  private agentAccepted: boolean = false;\n  private chatResolved: boolean = false;\n  private historyLoaded: string | null = null;\n  \n  // Typing timeout refs (stored as class properties since we can't use refs)\n  private typingTimeout: NodeJS.Timeout | null = null;\n  private agentTypingTimeout: NodeJS.Timeout | null = null;\n\n  constructor(config: WidgetConfig) {\n    this.config = config;\n    this.state = {\n      isOpen: false,\n      showWelcomePopup: false,\n      messages: [],\n      inputValue: '',\n      isLoading: false,\n      error: null,\n      sessionId: null,\n      chatMode: 'ai',\n    };\n    \n    // Initialize ChatService\n    this.chatService = createChatService({\n      baseUrl: this.config.backendBaseUrl || 'http://localhost:8012',\n      wsUrl: this.config.backendWsUrl || 'ws://localhost:8012',\n      debug: this.config.debug || false,\n    });\n    \n    // Load chat mode and chat IDs from localStorage if available\n    if (typeof window !== 'undefined' && window.localStorage) {\n      const savedMode = localStorage.getItem('chartsconnectect_chat_mode');\n      this.chatMode = savedMode === 'HUMAN' ? 'human' : 'ai';\n      this.state.chatMode = this.chatMode;\n      \n      this.chatId = localStorage.getItem('chartsconnect_chat_id');\n      this.supportSessionId = localStorage.getItem('chartsconnect_session_id');\n    }\n  }\n\n  /**\n   * Subscribe to state changes\n   */\n  subscribe(listener: (state: WidgetState) => void): () => void {\n    this.listeners.add(listener);\n    return () => {\n      this.listeners.delete(listener);\n    };\n  }\n\n  /**\n   * Get current state\n   */\n  getState(): WidgetState {\n    return { ...this.state };\n  }\n\n  /**\n   * Update state and notify listeners\n   */\n  private setState(updates: Partial<WidgetState>): void {\n    this.state = { ...this.state, ...updates };\n    this.listeners.forEach(listener => listener(this.getState()));\n  }\n\n  /**\n   * Update configuration\n   */\n  updateConfig(config: Partial<WidgetConfig>): void {\n    this.config = { ...this.config, ...config };\n  }\n\n  /**\n   * Open chat\n   */\n  async openChat(): Promise<void> {\n    this.setState({ isOpen: true });\n    if (this.state.showWelcomePopup) {\n      this.setState({ showWelcomePopup: false });\n    }\n    \n    // Initialize Dialogflow session when chat opens (if in AI mode and no session exists)\n    if (this.state.chatMode === 'ai' && !this.state.sessionId && this.config.dfProjectId && this.config.dfAgentId) {\n      try {\n        this.setState({ isLoading: true });\n        const dialogflowConfig: DialogflowBackendConfig = {\n          dfProjectId: this.config.dfProjectId,\n          dfLocation: this.config.dfLocation || 'us-central1',\n          dfAgentId: this.config.dfAgentId,\n          languageCode: this.config.languageCode || 'en',\n          backendBaseUrl: this.config.backendBaseUrl || 'http://localhost:8012',\n        };\n        \n        const session = await createDialogflowSession(dialogflowConfig);\n        this.setState({ \n          sessionId: session.session_id,\n          isLoading: false,\n        });\n        \n        // Add welcome message from Dialogflow if available\n        if (session.message) {\n          const welcomeMessage: ChatMessage = {\n            id: `welcome-${Date.now()}`,\n            text: session.message,\n            sender: 'bot',\n            timestamp: new Date(),\n            richContent: session.richContent,\n          };\n          this.setState({\n            messages: [welcomeMessage],\n          });\n        }\n      } catch (error: any) {\n        console.error('Error initializing Dialogflow session:', error);\n        this.setState({ \n          isLoading: false,\n          error: error.message || 'Failed to initialize chat',\n        });\n        \n        // Show fallback welcome message\n        const fallbackMessage: ChatMessage = {\n          id: `fallback-${Date.now()}`,\n          text: this.config.fallbackWelcomeMessage || 'Hello! How can I help you today?',\n          sender: 'bot',\n          timestamp: new Date(),\n        };\n        this.setState({\n          messages: [fallbackMessage],\n        });\n      }\n    }\n  }\n\n  /**\n   * Close chat\n   */\n  closeChat(): void {\n    this.setState({ isOpen: false });\n  }\n\n  /**\n   * Close welcome popup\n   */\n  closeWelcomePopup(): void {\n    this.setState({ showWelcomePopup: false });\n  }\n\n  /**\n   * Toggle chat\n   */\n  toggleChat(): void {\n    const willBeOpen = !this.state.isOpen;\n    this.setState({ isOpen: willBeOpen });\n    if (willBeOpen && this.state.showWelcomePopup) {\n      this.setState({ showWelcomePopup: false });\n    }\n  }\n\n  /**\n   * Set input value\n   */\n  setInputValue(value: string): void {\n    this.setState({ inputValue: value });\n  }\n\n  /**\n   * Clear error\n   */\n  clearError(): void {\n    this.setState({ error: null });\n  }\n\n  /**\n   * Send message\n   */\n  async sendMessage(text: string, skipUserMessage: boolean = false): Promise<void> {\n    if (!text.trim() || this.state.isLoading) {\n      return;\n    }\n\n    // Add user message unless skipped (e.g., when chip button already added it)\n    if (!skipUserMessage) {\n      const userMessage: ChatMessage = {\n        id: `user-${Date.now()}`,\n        text: text.trim(),\n        sender: 'user',\n        timestamp: new Date(),\n      };\n\n      this.setState({\n        messages: [...this.state.messages, userMessage],\n        inputValue: '',\n        isLoading: true,\n        error: null,\n      });\n    } else {\n      this.setState({\n        inputValue: '',\n        isLoading: true,\n        error: null,\n      });\n    }\n\n    try {\n      if (this.state.chatMode === 'human') {\n        // Human support mode\n        await this.sendHumanMessage(text);\n      } else {\n        // AI mode (Dialogflow)\n        await this.sendAIMessage(text);\n      }\n    } catch (error: any) {\n      console.error('Error sending message:', error);\n      \n      // chat_resolved is a normal terminal condition, not an error\n      if (error instanceof ChatResolvedError || error?.name === 'ChatResolvedError' || error?.message === 'chat_resolved') {\n        this.enterResolvedState(this.chatId);\n        return;\n      }\n      \n      // Add error message to chat\n      const errorMessage: ChatMessage = {\n        id: `error-${Date.now()}`,\n        text: this.config.debug \n          ? `Error: ${error.message || 'Failed to send message'}`\n          : error.message?.includes('CORS') || error.message?.includes('Failed to fetch')\n          ? 'Unable to connect to Dialogflow. Please check your configuration and network.'\n          : 'Sorry, I\\'m having trouble processing your message. Please try again.',\n        sender: 'bot',\n        timestamp: new Date(),\n      };\n      \n      this.setState({\n        messages: [...this.state.messages, errorMessage],\n        error: error.message || 'Failed to send message',\n        isLoading: false,\n      });\n    }\n  }\n\n  /**\n   * Send message to Dialogflow\n   */\n  private async sendAIMessage(text: string): Promise<void> {\n    if (!this.config.dfProjectId || !this.config.dfAgentId) {\n      throw new Error('Dialogflow configuration is missing');\n    }\n\n    const dialogflowConfig: DialogflowBackendConfig = {\n      dfProjectId: this.config.dfProjectId!,\n      dfLocation: this.config.dfLocation || 'us-central1',\n      dfAgentId: this.config.dfAgentId!,\n      languageCode: this.config.languageCode || 'en',\n      backendBaseUrl: this.config.backendBaseUrl || 'http://localhost:8012',\n    };\n\n    // Create session if needed\n    if (!this.state.sessionId) {\n      const session = await createDialogflowSession(dialogflowConfig);\n      this.setState({ sessionId: session.session_id });\n    }\n\n    // Send message (correct parameter order: message, sessionId, config)\n    if (this.config.debug) {\n      console.log('Sending message to Dialogflow:', {\n        message: text,\n        sessionId: this.state.sessionId,\n        hasConfig: !!dialogflowConfig,\n      });\n    }\n    \n    const response = await sendDialogflowMessage(\n      text,\n      this.state.sessionId!,\n      dialogflowConfig\n    );\n\n    if (this.config.debug) {\n      console.log('Dialogflow response:', {\n        response: response.response,\n        hasRichContent: !!response.richContent,\n        richContent: response.richContent,\n      });\n    }\n\n    // Check for handoff\n    if (response.handoff === true) {\n      // Add bot response first\n      const botMessage: ChatMessage = {\n        id: `bot-${Date.now()}`,\n        text: response.response || this.config.fallbackWelcomeMessage || 'No response',\n        sender: 'bot',\n        timestamp: new Date(),\n        richContent: response.richContent,\n      };\n      this.setState({\n        messages: [...this.state.messages, botMessage],\n        isLoading: false,\n      });\n      \n      // Proceed directly with handoff — user details collected by Dialogflow via webhook\n      await this.handleHandoff();\n      return;\n    }\n    \n    const botMessage: ChatMessage = {\n      id: `bot-${Date.now()}`,\n      text: response.response || this.config.fallbackWelcomeMessage || 'No response',\n      sender: 'bot',\n      timestamp: new Date(),\n      richContent: response.richContent,\n    };\n\n    this.setState({\n      messages: [...this.state.messages, botMessage],\n      isLoading: false,\n    });\n  }\n\n  /**\n   * Send message to human support\n   */\n  private async sendHumanMessage(text: string): Promise<void> {\n    if (!this.chatId || !this.supportSessionId) {\n      const errorMessage: ChatMessage = {\n        id: `error-${Date.now()}`,\n        text: 'Chat session not initialized. Please try again.',\n        sender: 'bot',\n        timestamp: new Date(),\n      };\n      this.setState({\n        messages: [...this.state.messages, errorMessage],\n        isLoading: false,\n      });\n      return;\n    }\n\n    if (!this.chatService) {\n      throw new Error('Chat service not initialized');\n    }\n\n    // Send typing_stop before sending message\n    this.chatService.sendTypingIndicator('typing_stop');\n    if (this.typingTimeout) {\n      clearTimeout(this.typingTimeout);\n      this.typingTimeout = null;\n    }\n\n    try {\n      // Try WebSocket first, fallback to REST API\n      const sentViaWs = this.chatService.sendMessageViaWebSocket(text.trim());\n      \n      if (!sentViaWs) {\n        // Fallback to REST API\n        await this.chatService.sendMessageToAgent(this.chatId, this.supportSessionId, text.trim());\n      }\n      \n      this.setState({ isLoading: false });\n    } catch (error: any) {\n      // chat_resolved is a normal terminal condition, not an error\n      if (error instanceof ChatResolvedError || error?.name === 'ChatResolvedError' || error?.message === 'chat_resolved') {\n        this.enterResolvedState(this.chatId);\n        return;\n      }\n\n      // Handle 401/404 - clear chat_id and reinitialize\n      if (error.message?.includes('Chat not found') ||\n          error.message?.includes('unauthorized') ||\n          error.message?.includes('401') ||\n          error.message?.includes('404')) {\n        if (this.config.debug) {\n          console.log('⚠️ Chat expired. Re-initializing...');\n        }\n        \n        // Clear chat_id\n        this.chatId = null;\n        this.supportSessionId = null;\n        if (typeof window !== 'undefined' && window.localStorage) {\n          localStorage.removeItem('chartsconnect_chat_id');\n          localStorage.removeItem('chartsconnect_session_id');\n        }\n        \n        // Try to reinitialize chat\n        try {\n          const newSession = await this.chatService.startSupportChat(\n            this.state.sessionId || null\n          );\n          this.chatId = newSession.chat_id;\n          this.supportSessionId = newSession.session_id;\n          if (typeof window !== 'undefined' && window.localStorage) {\n            localStorage.setItem('chartsconnect_chat_id', this.chatId);\n            localStorage.setItem('chartsconnect_session_id', this.supportSessionId);\n          }\n          \n          // Retry sending message\n          if (this.chatId && this.supportSessionId) {\n            await this.chatService.sendMessageToAgent(\n              this.chatId,\n              this.supportSessionId,\n              text.trim()\n            );\n          }\n          this.setState({ isLoading: false });\n          return;\n        } catch (retryError: any) {\n          if (retryError instanceof ChatResolvedError || retryError?.message === 'chat_resolved') {\n            this.enterResolvedState(this.chatId);\n            return;\n          }\n          throw retryError;\n        }\n      } else {\n        throw error;\n      }\n    }\n  }\n\n  /**\n   * Switch to human mode\n   */\n  switchToHumanMode(): void {\n    this.chatMode = 'human';\n    this.setState({ chatMode: 'human' });\n    if (typeof window !== 'undefined' && window.localStorage) {\n      localStorage.setItem('chartsconnect_chat_mode', 'HUMAN');\n    }\n  }\n\n  /**\n   * Switch to AI mode\n   */\n  switchToBotMode(): void {\n    this.chatMode = 'ai';\n    this.setState({ chatMode: 'ai' });\n    if (typeof window !== 'undefined' && window.localStorage) {\n      localStorage.setItem('chartsconnect_chat_mode', 'BOT');\n    }\n  }\n\n  /**\n   * Initialize welcome popup\n   */\n  initializeWelcomePopup(): void {\n    if (this.config.showWelcomePopup !== false) {\n      const delay = this.config.welcomePopupDelay || 1500;\n      setTimeout(() => {\n        if (!this.state.isOpen) {\n          this.setState({ showWelcomePopup: true });\n        }\n      }, delay);\n    }\n  }\n\n  /**\n   * Handle handoff from Dialogflow to human support\n   */\n  async handleHandoff(): Promise<void> {\n    if (!this.chatService) {\n      throw new Error('Chat service not initialized');\n    }\n\n    try {\n      this.isConnectingToAgent = true;\n      \n      // Get Dialogflow session ID if available\n      const dialogflowSessionId = this.state.sessionId;\n      \n      // STEP 1: Ensure chat is initialized\n      const session = await this.chatService.ensureChatInitialized(\n        this.chatId,\n        this.supportSessionId,\n        dialogflowSessionId || null\n      );\n      \n      if (!session || !session.chat_id) {\n        throw new Error('Failed to initialize chat session');\n      }\n      \n      const currentChatId = session.chat_id;\n      const currentSupportSessionId = session.session_id;\n      \n      // Update state if chat was newly initialized\n      if (currentChatId !== this.chatId) {\n        this.chatId = currentChatId;\n        this.supportSessionId = currentSupportSessionId;\n        if (typeof window !== 'undefined' && window.localStorage) {\n          localStorage.setItem('chartsconnect_chat_id', this.chatId);\n          localStorage.setItem('chartsconnect_session_id', this.supportSessionId);\n        }\n        if (this.config.debug) {\n          console.log('✅ Chat initialized:', { chatId: currentChatId, sessionId: currentSupportSessionId });\n        }\n      }\n\n      // STEP 2: Request handoff\n      try {\n        await this.chatService.requestHandoff(\n          currentChatId,\n          currentSupportSessionId,\n          'Customer requested human agent',\n          dialogflowSessionId || null\n        );\n        \n        if (this.config.debug) {\n          console.log('✅ Handoff requested successfully');\n        }\n      } catch (handoffError: any) {\n        // Handle 401/404 or \"chat not found\" - clear chat_id and retry\n        if (handoffError.message?.includes('Invalid chat_id') || \n            handoffError.message?.includes('Chat not found') ||\n            handoffError.message?.includes('unauthorized') ||\n            handoffError.message?.includes('400') ||\n            handoffError.message?.includes('401') ||\n            handoffError.message?.includes('404') ||\n            handoffError.message?.includes('expired')) {\n          if (this.config.debug) {\n            console.log('⚠️ Chat expired or not found. Re-initializing chat...');\n          }\n          \n          // Clear old chat_id\n          this.chatId = null;\n          this.supportSessionId = null;\n          if (typeof window !== 'undefined' && window.localStorage) {\n            localStorage.removeItem('chartsconnect_chat_id');\n            localStorage.removeItem('chartsconnect_session_id');\n          }\n          \n          // Create new chat session\n          const newSession = await this.chatService.startSupportChat(\n            dialogflowSessionId || null\n          );\n          \n          if (!newSession || !newSession.chat_id) {\n            throw new Error('Failed to re-initialize chat session');\n          }\n          \n          this.chatId = newSession.chat_id;\n          this.supportSessionId = newSession.session_id;\n          if (typeof window !== 'undefined' && window.localStorage) {\n            localStorage.setItem('chartsconnect_chat_id', this.chatId);\n            localStorage.setItem('chartsconnect_session_id', this.supportSessionId);\n          }\n          \n          // Retry handoff with new chat_id\n          await this.chatService.requestHandoff(\n            this.chatId,\n            this.supportSessionId,\n            'Customer requested human agent',\n            dialogflowSessionId || null\n          );\n          \n          if (this.config.debug) {\n            console.log('✅ Handoff requested successfully after retry');\n          }\n        } else {\n          throw handoffError;\n        }\n      }\n\n      // Switch to human mode\n      this.switchToHumanMode();\n      this.chatResolved = false;\n      this.agentAccepted = false;\n\n      // Connect WebSocket with handlers\n      if (currentChatId && currentSupportSessionId) {\n        this.chatService.connectWebSocket(\n          currentChatId,\n          currentSupportSessionId,\n          (message: WebSocketMessage) => {\n            this.handleWebSocketMessage(message);\n          },\n          (connected: boolean) => {\n            this.wsConnected = connected;\n          }\n        );\n      }\n      \n      this.isConnectingToAgent = false;\n    } catch (error: any) {\n      console.error('Error handling handoff:', error);\n      const errorMessage: ChatMessage = {\n        id: `error-${Date.now()}`,\n        text: this.config.debug\n          ? `Handoff error: ${error.message}`\n          : 'Failed to connect to agent. Please try again.',\n        sender: 'bot',\n        timestamp: new Date(),\n      };\n      this.setState({\n        messages: [...this.state.messages, errorMessage],\n      });\n      this.isConnectingToAgent = false;\n    }\n  }\n\n  /**\n   * Handle WebSocket messages\n   */\n  private handleWebSocketMessage(message: WebSocketMessage): void {\n    switch (message.type) {\n      case 'message':\n        if (message.content) {\n          // Only display messages from agent\n          if (message.sender_type === 'agent' || !message.sender_type) {\n            const agentMessage: ChatMessage = {\n              id: message.id || `agent-${Date.now()}`,\n              text: message.content,\n              sender: 'agent',\n              timestamp: new Date(message.timestamp || Date.now()),\n            };\n            \n            // Avoid duplicate messages\n            const existingIds = new Set(this.state.messages.map(m => m.id));\n            if (!existingIds.has(agentMessage.id)) {\n              this.setState({\n                messages: [...this.state.messages, agentMessage],\n              });\n            }\n            \n            // Hide typing indicator when message received\n            this.agentTyping = false;\n            if (this.agentTypingTimeout) {\n              clearTimeout(this.agentTypingTimeout);\n              this.agentTypingTimeout = null;\n            }\n          }\n        }\n        break;\n\n      case 'typing_start':\n        if (message.sender_type === 'agent') {\n          this.agentTyping = true;\n          // Auto-hide after 3 seconds if no message received\n          if (this.agentTypingTimeout) {\n            clearTimeout(this.agentTypingTimeout);\n          }\n          this.agentTypingTimeout = setTimeout(() => {\n            this.agentTyping = false;\n          }, 3000);\n        }\n        break;\n\n      case 'typing_stop':\n        if (message.sender_type === 'agent') {\n          this.agentTyping = false;\n          if (this.agentTypingTimeout) {\n            clearTimeout(this.agentTypingTimeout);\n            this.agentTypingTimeout = null;\n          }\n        }\n        break;\n\n      case 'agent_changed':\n        if (message.to_agent) {\n          this.currentAgent = {\n            id: message.to_agent_id,\n            name: message.to_agent,\n          };\n\n          // Add system message to chat\n          const systemMessage: ChatMessage = {\n            id: `system-${Date.now()}`,\n            text: message.from_agent\n              ? `Chat has been transferred from ${message.from_agent} to ${message.to_agent}`\n              : `Chat has been transferred to ${message.to_agent}`,\n            sender: 'bot',\n            timestamp: new Date(),\n          };\n          this.setState({\n            messages: [...this.state.messages, systemMessage],\n          });\n        }\n        break;\n\n      case 'agent_accepted':\n        this.agentAccepted = true;\n        this.isConnectingToAgent = false;\n        const acceptedMessage: ChatMessage = {\n          id: message.id || `agent-accepted-${Date.now()}`,\n          text: 'You can chat now, the agent has accepted your request.',\n          sender: 'bot',\n          timestamp: message.timestamp ? new Date(message.timestamp) : new Date(),\n        };\n        const existingIds = new Set(this.state.messages.map(m => m.id));\n        if (!existingIds.has(acceptedMessage.id)) {\n          this.setState({\n            messages: [...this.state.messages, acceptedMessage],\n          });\n        }\n        if (message.to_agent) {\n          this.currentAgent = {\n            name: message.to_agent,\n            id: message.to_agent_id,\n          };\n        }\n        break;\n\n      case 'chat_resolved':\n      case 'chat_ended':\n        this.enterResolvedState(message.chat_id || null);\n        break;\n\n      case 'chat_info':\n        if (message.status === 'active') {\n          this.isConnectingToAgent = false;\n          this.agentAccepted = true;\n        } else if (message.status === 'resolved' || message.status === 'ended') {\n          this.enterResolvedState(message.chat_id || null);\n        }\n        if (message.agent_id) {\n          this.currentAgent = {\n            ...this.currentAgent,\n            id: message.agent_id,\n          };\n        }\n        break;\n\n      case 'error':\n        console.error('WebSocket error:', message.error);\n        const errorMessage: ChatMessage = {\n          id: `error-${Date.now()}`,\n          text: message.error || 'An error occurred. Please try again.',\n          sender: 'bot',\n          timestamp: new Date(),\n        };\n        this.setState({\n          messages: [...this.state.messages, errorMessage],\n        });\n        break;\n    }\n  }\n\n  /**\n   * Enter resolved state\n   */\n  private enterResolvedState(resolvedChatId?: string | null): void {\n    this.chatResolved = true;\n    this.isConnectingToAgent = false;\n    this.agentAccepted = false;\n    this.agentTyping = false;\n    if (this.agentTypingTimeout) {\n      clearTimeout(this.agentTypingTimeout);\n      this.agentTypingTimeout = null;\n    }\n\n    // Stop WS + prevent any reuse of the old chat_id\n    if (this.chatService) {\n      this.chatService.disconnectWebSocket();\n    }\n    this.chatId = null;\n    this.supportSessionId = null;\n    if (typeof window !== 'undefined' && window.localStorage) {\n      localStorage.removeItem('chartsconnect_chat_id');\n      localStorage.removeItem('chartsconnect_session_id');\n    }\n    \n    // Add thank you message before reset\n    const thankYouMessage: ChatMessage = {\n      id: `resolved-${Date.now()}`,\n      text: 'Thank you for contacting us!',\n      sender: 'bot',\n      timestamp: new Date(),\n    };\n    this.setState({\n      messages: [...this.state.messages, thankYouMessage],\n    });\n    \n    // Automatically reset to BOT mode after showing thank you message\n    setTimeout(async () => {\n      this.switchToBotMode();\n      this.chatResolved = false;\n      this.setState({\n        messages: [],\n        sessionId: null, // Clear session ID to force recreation\n      });\n      // Recreate Dialogflow session to start fresh\n      if (this.config.dfProjectId && this.config.dfAgentId && this.state.isOpen) {\n        try {\n          this.setState({ isLoading: true });\n          const dialogflowConfig: DialogflowBackendConfig = {\n            dfProjectId: this.config.dfProjectId,\n            dfLocation: this.config.dfLocation || 'us-central1',\n            dfAgentId: this.config.dfAgentId,\n            languageCode: this.config.languageCode || 'en',\n            backendBaseUrl: this.config.backendBaseUrl || 'http://localhost:8012',\n          };\n          \n          const session = await createDialogflowSession(dialogflowConfig);\n          this.setState({ \n            sessionId: session.session_id,\n            isLoading: false,\n          });\n          \n          // Add welcome message from Dialogflow if available\n          if (session.message) {\n            const welcomeMessage: ChatMessage = {\n              id: `welcome-${Date.now()}`,\n              text: session.message,\n              sender: 'bot',\n              timestamp: new Date(),\n              richContent: session.richContent,\n            };\n            this.setState({\n              messages: [welcomeMessage],\n            });\n          }\n        } catch (error: any) {\n          console.error('Error recreating Dialogflow session after handoff:', error);\n          this.setState({ \n            isLoading: false,\n            error: error.message || 'Failed to initialize chat',\n          });\n          \n          // Show fallback welcome message\n          const fallbackMessage: ChatMessage = {\n            id: `fallback-${Date.now()}`,\n            text: this.config.fallbackWelcomeMessage || 'Hello! How can I help you today?',\n            sender: 'bot',\n            timestamp: new Date(),\n          };\n          this.setState({\n            messages: [fallbackMessage],\n          });\n        }\n      }\n    }, 2000);\n  }\n\n  /**\n   * Load message history\n   */\n  async loadMessageHistory(preserveExisting: boolean = false): Promise<void> {\n    if (!this.chatService || !this.chatId || !this.supportSessionId) {\n      return;\n    }\n\n    try {\n      if (this.chatId && this.supportSessionId) {\n        const history = await this.chatService.loadMessageHistory(this.chatId, this.supportSessionId);\n        \n        const historyMessages: ChatMessage[] = history.map((msg: any) => ({\n          id: msg.id || `history-${Date.now()}-${Math.random()}`,\n          text: msg.content,\n          sender: msg.sender_type === 'agent' ? 'agent' : 'user',\n          timestamp: new Date(msg.timestamp),\n        }));\n\n        if (preserveExisting) {\n          // Merge with existing messages, avoiding duplicates\n          const existingIds = new Set(this.state.messages.map(m => m.id));\n          const newMessages = historyMessages.filter(m => !existingIds.has(m.id));\n          \n          // Combine existing messages with new history messages\n          // Sort by timestamp to maintain chronological order\n          const combined = [...this.state.messages, ...newMessages].sort((a, b) => \n            a.timestamp.getTime() - b.timestamp.getTime()\n          );\n          \n          this.setState({\n            messages: combined,\n          });\n        } else {\n          // Replace all messages\n          this.setState({\n            messages: historyMessages,\n          });\n        }\n      }\n    } catch (error: any) {\n      console.error('Error loading message history:', error);\n      if (this.config.debug) {\n        const errorMessage: ChatMessage = {\n          id: `error-${Date.now()}`,\n          text: `Failed to load chat history: ${error.message}`,\n          sender: 'bot',\n          timestamp: new Date(),\n        };\n        this.setState({\n          messages: [...this.state.messages, errorMessage],\n        });\n      }\n    }\n  }\n\n  /**\n   * Get additional state for UI (not in WidgetState but needed by components)\n   */\n  getAdditionalState() {\n    return {\n      wsConnected: this.wsConnected,\n      agentTyping: this.agentTyping,\n      currentAgent: this.currentAgent,\n      isConnectingToAgent: this.isConnectingToAgent,\n      agentAccepted: this.agentAccepted,\n      chatResolved: this.chatResolved,\n    };\n  }\n\n  /**\n   * Cleanup\n   */\n  destroy(): void {\n    if (this.typingTimeout) {\n      clearTimeout(this.typingTimeout);\n    }\n    if (this.agentTypingTimeout) {\n      clearTimeout(this.agentTypingTimeout);\n    }\n    if (this.chatService) {\n      this.chatService.disconnectWebSocket();\n    }\n    this.listeners.clear();\n  }\n}\n","/**\n * useChatWidget Composable\n * Headless mode for Vue 3 - use logic without UI\n */\n\nimport { ref, computed, onUnmounted, watch, readonly, type Ref } from 'vue';\nimport { WidgetStateManager } from '../core/stateManager';\nimport type { WidgetConfig, WidgetState, ChatMessage } from '../core/types';\n\nexport interface UseChatWidgetReturn {\n  // State\n  state: Readonly<Ref<WidgetState>>;\n  isOpen: Readonly<Ref<boolean>>;\n  messages: Readonly<Ref<ChatMessage[]>>;\n  isLoading: Readonly<Ref<boolean>>;\n  error: Readonly<Ref<string | null>>;\n  chatMode: Readonly<Ref<'ai' | 'human'>>;\n\n  // Additional state\n  wsConnected: Readonly<Ref<boolean>>;\n  agentTyping: Readonly<Ref<boolean>>;\n  currentAgent: Readonly<Ref<{ name: string; id?: string }>>;\n  isConnectingToAgent: Readonly<Ref<boolean>>;\n\n  // Actions\n  openChat: () => Promise<void>;\n  closeChat: () => void;\n  sendMessage: (text: string) => Promise<void>;\n  toggleChat: () => Promise<void>;\n  setInputValue: (value: string) => void;\n  clearError: () => void;\n\n  // Manager instance (for advanced usage)\n  manager: WidgetStateManager;\n}\n\n/**\n * Headless chat widget composable\n * Use this for custom UI implementations\n */\nexport function useChatWidget(config: WidgetConfig): UseChatWidgetReturn {\n  // Create state manager\n  const manager = new WidgetStateManager(config);\n\n  // Reactive state\n  const state = ref<WidgetState>(manager.getState());\n  const wsConnected = ref(false);\n  const agentTyping = ref(false);\n  const currentAgent = ref<{ name: string; id?: string }>({ name: 'Agent' });\n  const isConnectingToAgent = ref(false);\n\n  // Subscribe to state changes\n  const unsubscribe = manager.subscribe((newState) => {\n    state.value = { ...newState };\n    \n    // Update additional state\n    const additional = manager.getAdditionalState();\n    wsConnected.value = additional.wsConnected;\n    agentTyping.value = additional.agentTyping;\n    currentAgent.value = additional.currentAgent;\n    isConnectingToAgent.value = additional.isConnectingToAgent;\n  });\n\n  // Computed properties\n  const isOpen = computed(() => state.value.isOpen);\n  const messages = computed(() => state.value.messages);\n  const isLoading = computed(() => state.value.isLoading);\n  const error = computed(() => state.value.error);\n  const chatMode = computed(() => state.value.chatMode);\n\n  // Actions\n  const openChat = async () => {\n    await manager.openChat();\n  };\n\n  const closeChat = () => {\n    manager.closeChat();\n  };\n\n  const sendMessage = async (text: string) => {\n    await manager.sendMessage(text);\n  };\n\n  const toggleChat = async () => {\n    await manager.toggleChat();\n  };\n\n  const setInputValue = (value: string) => {\n    manager.setInputValue(value);\n  };\n\n  const clearError = () => {\n    manager.clearError();\n  };\n\n  // Cleanup on unmount\n  onUnmounted(() => {\n    unsubscribe();\n    manager.destroy();\n  });\n\n  // Watch config changes\n  watch(\n    () => config,\n    (newConfig) => {\n      manager.updateConfig(newConfig);\n    },\n    { deep: true }\n  );\n\n  return {\n    state: state as Readonly<Ref<WidgetState>>,\n    isOpen: isOpen as Readonly<Ref<boolean>>,\n    messages: messages as Readonly<Ref<ChatMessage[]>>,\n    isLoading: isLoading as Readonly<Ref<boolean>>,\n    error: error as Readonly<Ref<string | null>>,\n    chatMode: chatMode as Readonly<Ref<'ai' | 'human'>>,\n    wsConnected: wsConnected as Readonly<Ref<boolean>>,\n    agentTyping: agentTyping as Readonly<Ref<boolean>>,\n    currentAgent: currentAgent as Readonly<Ref<{ name: string; id?: string }>>,\n    isConnectingToAgent: isConnectingToAgent as Readonly<Ref<boolean>>,\n    openChat,\n    closeChat,\n    sendMessage,\n    toggleChat,\n    setInputValue,\n    clearError,\n    manager,\n  };\n}\n","<template>\n  <div class=\"custom-chat-widget\" v-bind=\"$attrs\">\n    <!-- Welcome Popup -->\n    <div\n      v-if=\"state.showWelcomePopup && !state.isOpen\"\n      class=\"custom-welcome-popup\"\n      @click=\"handleOpenChat\"\n    >\n      <div class=\"custom-welcome-header\">\n        <div class=\"custom-welcome-title\">{{ config.welcomeTitle }}</div>\n        <button\n          class=\"custom-close-popup\"\n          @click.stop=\"handleCloseWelcomePopup\"\n          aria-label=\"Close welcome popup\"\n        >\n          ×\n        </button>\n      </div>\n      <div class=\"custom-welcome-message\">{{ config.welcomeMessage }}</div>\n      <div class=\"custom-welcome-cta\">{{ config.welcomeCta }}</div>\n    </div>\n\n    <!-- Chat Toggle Button -->\n    <button\n      v-if=\"!state.isOpen\"\n      class=\"custom-chat-toggle-btn\"\n      @click=\"handleOpenChat\"\n      aria-label=\"Open chat\"\n    >\n      <svg\n        width=\"24\"\n        height=\"24\"\n        viewBox=\"0 0 24 24\"\n        fill=\"none\"\n        stroke=\"currentColor\"\n        stroke-width=\"2\"\n        stroke-linecap=\"round\"\n        stroke-linejoin=\"round\"\n      >\n        <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"></path>\n      </svg>\n    </button>\n\n    <!-- Chat Window -->\n    <div v-if=\"state.isOpen\" class=\"custom-chat-window\">\n      <div class=\"custom-chat-header\">\n        <div class=\"custom-chat-header-content\">\n          <div class=\"custom-chat-title\">{{ config.title }}</div>\n          <div class=\"custom-chat-subtitle\">\n            {{ config.subtitle }}\n            <span v-if=\"state.chatMode === 'human'\" class=\"custom-mode-indicator\">\n              • {{ wsConnected ? '🟢 Connected' : '🟡 Connecting...' }}\n            </span>\n          </div>\n          <div v-if=\"state.chatMode === 'human'\" class=\"custom-mode-badge\">\n            Human Support Mode\n          </div>\n          <div v-if=\"state.chatMode === 'human'\" class=\"custom-agent-info\">\n            <span class=\"custom-agent-label\">Agent:</span>\n            <span class=\"custom-agent-name\">{{ currentAgent.name }}</span>\n          </div>\n          <div v-if=\"state.chatMode === 'ai'\" class=\"custom-mode-badge\">\n            Bot Mode\n          </div>\n        </div>\n        <button\n          class=\"custom-chat-close-btn\"\n          @click=\"handleCloseChat\"\n          aria-label=\"Close chat\"\n        >\n          ×\n        </button>\n      </div>\n\n      <div class=\"custom-chat-messages\" ref=\"messagesContainer\">\n        <!-- Empty State -->\n        <div v-if=\"isInitializing && state.messages.length === 0\" class=\"custom-chat-empty\">\n          <div class=\"custom-typing-indicator\">\n            <span></span>\n            <span></span>\n            <span></span>\n          </div>\n          <p>Initializing chat...</p>\n        </div>\n        <div v-else-if=\"!isInitializing && state.messages.length === 0\" class=\"custom-chat-empty\">\n          <div class=\"custom-chat-empty-icon\">👋</div>\n          <p>{{ config.emptyStateMessage }}</p>\n        </div>\n\n        <!-- Messages -->\n        <div\n          v-for=\"message in state.messages\"\n          :key=\"message.id\"\n          :class=\"[\n            'custom-message', \n            `custom-message-${message.sender}`,\n            { 'custom-handoff-message': isHandoffMessage(message.text) }\n          ]\"\n        >\n          <div \n            class=\"custom-message-content\"\n            :class=\"{ 'custom-handoff-content': isHandoffMessage(message.text) }\"\n            v-html=\"safeLinkifyText(message.text).replace(/\\n/g, '<br>')\"\n          ></div>\n          \n          <!-- Rich Content (Chips) -->\n          <div\n            v-if=\"message.richContent && Array.isArray(message.richContent) && message.richContent.length > 0\"\n            class=\"custom-chips-container\"\n          >\n            <template v-for=\"(contentGroup, groupIndex) in message.richContent\" :key=\"groupIndex\">\n              <template v-if=\"!Array.isArray(contentGroup)\">\n                <div\n                  v-if=\"contentGroup.type === 'chips' && contentGroup.options\"\n                  class=\"custom-chips-group\"\n                >\n                  <button\n                    v-for=\"(chip, chipIndex) in contentGroup.options\"\n                    :key=\"chipIndex\"\n                    class=\"custom-chip-button\"\n                    type=\"button\"\n                    @click=\"handleChipClick(chip.text, chip.payload)\"\n                  >\n                    {{ chip.text }}\n                  </button>\n                </div>\n              </template>\n              <template v-else>\n                <template\n                  v-for=\"(content, contentIndex) in contentGroup\"\n                  :key=\"`${groupIndex}-${contentIndex}`\"\n                >\n                  <div\n                    v-if=\"content.type === 'chips' && content.options\"\n                    class=\"custom-chips-group\"\n                  >\n                    <button\n                      v-for=\"(chip, chipIndex) in content.options\"\n                      :key=\"chipIndex\"\n                      class=\"custom-chip-button\"\n                      type=\"button\"\n                      @click=\"handleChipClick(chip.text, chip.payload)\"\n                    >\n                      {{ chip.text }}\n                    </button>\n                  </div>\n                </template>\n              </template>\n            </template>\n          </div>\n\n          <div class=\"custom-message-time\">\n            {{ formatTime(message.timestamp) }}\n          </div>\n        </div>\n\n        <!-- Loading Indicator -->\n        <div v-if=\"state.isLoading\" class=\"custom-message custom-message-bot\">\n          <div class=\"custom-typing-indicator\">\n            <span></span>\n            <span></span>\n            <span></span>\n          </div>\n        </div>\n\n        <!-- Connecting to Agent Indicator -->\n        <div v-if=\"isConnectingToAgent\" class=\"custom-message custom-message-bot\">\n          <div class=\"custom-typing-indicator\">\n            <span></span>\n            <span></span>\n            <span></span>\n          </div>\n        </div>\n\n        <!-- Agent Typing Indicator -->\n        <div v-if=\"state.chatMode === 'human' && agentTyping\" class=\"custom-message custom-message-bot\">\n          <div class=\"custom-typing-indicator\">\n            <span></span>\n            <span></span>\n            <span></span>\n          </div>\n        </div>\n\n        <div ref=\"messagesEndRef\"></div>\n      </div>\n\n      <!-- Input Form -->\n      <form class=\"custom-chat-input-form\" @submit.prevent=\"handleSubmit\">\n        <input\n          type=\"text\"\n          class=\"custom-chat-input\"\n          :value=\"state.inputValue\"\n          @input=\"handleInput\"\n          :placeholder=\"config.inputPlaceholder\"\n          :disabled=\"state.isLoading || isInitializing || isStartingNewChat\"\n        />\n        <button\n          type=\"submit\"\n          class=\"custom-chat-send-btn\"\n          :disabled=\"!state.inputValue.trim() || state.isLoading || isInitializing || isStartingNewChat\"\n        >\n          <svg\n            width=\"20\"\n            height=\"20\"\n            viewBox=\"0 0 24 24\"\n            fill=\"none\"\n            stroke=\"currentColor\"\n            stroke-width=\"2\"\n            stroke-linecap=\"round\"\n            stroke-linejoin=\"round\"\n          >\n            <line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"></line>\n            <polygon points=\"22 2 15 22 11 13 2 9 22 2\"></polygon>\n          </svg>\n        </button>\n      </form>\n    </div>\n  </div>\n</template>\n\n<script setup lang=\"ts\">\nimport { ref, computed, onMounted, nextTick, watch } from 'vue';\nimport { useChatWidget } from '../composables/useChatWidget';\nimport { safeLinkifyText } from '../utils/sanitize';\nimport type { WidgetConfig } from '../core/types';\n\n// Handle attributes properly to avoid Vue warnings\n// For Vue 3.3+, defineOptions is available as a compiler macro\n// @ts-ignore - defineOptions is a compiler macro\ndefineOptions({\n  inheritAttrs: false, // We handle attrs manually via v-bind=\"$attrs\"\n});\n\n// Props\nconst props = withDefaults(defineProps<WidgetConfig>(), {\n  title: '💬 Charts Connect AI Assistant',\n  subtitle: \"We're here to help\",\n  welcomeTitle: '👋 Welcome to Charts Connect',\n  welcomeMessage: \"My name is Charts Connect AI Assistant and I'll guide you.\",\n  welcomeCta: '💬 Click here to start chatting!',\n  showWelcomePopup: true,\n  welcomePopupDelay: 1500,\n  fallbackWelcomeMessage: \"Hello! I'm Charts Connect AI Assistant. How can I help you today?\",\n  inputPlaceholder: 'Type your message...',\n  emptyStateMessage: \"Hi! I'm Charts Connect AI Assistant. How can I help you today?\",\n  debug: false,\n});\n\n// Use headless composable\nconst {\n  state,\n  isOpen,\n  messages,\n  isLoading,\n  error,\n  chatMode,\n  wsConnected,\n  agentTyping,\n  currentAgent,\n  isConnectingToAgent: isConnectingToAgentFromComposable,\n  openChat,\n  closeChat,\n  sendMessage,\n  toggleChat,\n  setInputValue,\n  clearError,\n  manager,\n} = useChatWidget(props);\n\n// Refs\nconst messagesEndRef = ref<HTMLDivElement | null>(null);\nconst messagesContainer = ref<HTMLDivElement | null>(null);\n\n// Computed config (for reactivity)\nconst config = computed(() => props);\n\n// Computed state for initialization and connection (matching React component)\nconst isInitializing = computed(() => {\n  return state.value.isLoading && state.value.messages.length === 0 && !state.value.sessionId;\n});\n\nconst isStartingNewChat = computed(() => {\n  // This would be tracked in manager if needed, for now return false\n  return false;\n});\n\n// Use isConnectingToAgent from composable (already computed in manager)\nconst isConnectingToAgent = isConnectingToAgentFromComposable;\n\n// Auto-scroll to bottom when messages change\nwatch(\n  () => messages.value.length,\n  () => {\n    nextTick(() => {\n      messagesEndRef.value?.scrollIntoView({ behavior: 'smooth' });\n    });\n  }\n);\n\n// Handlers\nconst handleOpenChat = async () => {\n  // Ensure immediate UI response\n  if (!state.value.isOpen) {\n    state.value.isOpen = true;\n    state.value.showWelcomePopup = false;\n  }\n  await openChat();\n};\n\nconst handleCloseChat = () => {\n  closeChat();\n};\n\nconst handleCloseWelcomePopup = () => {\n  manager.closeWelcomePopup();\n};\n\nconst handleInput = (event: Event) => {\n  const target = event.target as HTMLInputElement;\n  setInputValue(target.value);\n};\n\nconst handleSubmit = async (event: Event) => {\n  event.preventDefault();\n  if (state.value.inputValue.trim()) {\n    await sendMessage(state.value.inputValue);\n  }\n};\n\nconst handleChipClick = async (chipText: string, payload?: string) => {\n  const messageToSend = chipText || payload || '';\n  await sendMessage(messageToSend);\n};\n\n// Utility functions\nconst formatTime = (date: Date): string => {\n  return date.toLocaleTimeString([], {\n    hour: '2-digit',\n    minute: '2-digit',\n  });\n};\n\n// Check if message is a handoff message\nconst isHandoffMessage = (text: string): boolean => {\n  return text.includes('👤') || \n         text.includes('being connected') || \n         text.includes('live support agent') ||\n         text.includes('transfer your conversation');\n};\n\n// Initialize welcome popup on mount (SSR-safe)\nonMounted(() => {\n  if (config.value.showWelcomePopup && typeof window !== 'undefined') {\n    manager.initializeWelcomePopup();\n  }\n});\n</script>\n\n<style scoped>\n/* Styles are imported separately by users */\n/* This ensures SSR compatibility 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package/dist/components/ChatWidget.d.ts.map

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package/dist/core/stateManager.d.ts.map

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