@bitpalm/ai-agents 0.1.19 → 0.3.0

package/README.md

@@ -35,11 +35,19 @@ const widget = createWidget({ slug: 'your-agent-slug', token: 'your-embed-token'
 // Programmatic control
 widget.open();
 widget.close();
+widget.toggle();       // open if closed, close if open
+widget.isOpen();       // check if widget is open
 widget.identify({
   externalUserId: 'cust_123',
   name: 'Max Mustermann',
   email: 'max@example.com',
 });
+widget.context({
+  cart: { items: [{ name: 'Sneakers', price: 99.99 }], total: 99.99 },
+});
+widget.resetContext(); // clear all custom context
+widget.send('Tell me about the Enterprise plan'); // send message as user
+widget.on('lead_captured', (data) => console.log('Lead!', data)); // listen to events
 widget.destroy();
 ```
 
@@ -70,6 +78,7 @@ No build step required — add a single script tag to any HTML page:
 - **Trigger bubbles** — proactive chat bubbles configured from the dashboard, including visitor-data-driven triggers (session count, visited pages)
 - **Scroll & exit tracking** — scroll depth and exit intent signals for smart triggers
 - **Automatic form identity stitching** — captures common form fields on submit and links them to the current visitor profile
+- **Custom context** — pass business data (cart, user tier, listings) to the AI for contextual, relevant answers
 - **Privacy-friendly** — respects visitor opt-out (`_bp_optout` in localStorage); when opted out, no tracking beacons are sent and no visitor ID is stored
 - **Light & fast** — no dependencies (React is optional), tiny bundle size
 
@@ -124,6 +133,104 @@ window.dispatchEvent(
 );
 ```
 
+## Custom Context (Business Data for the AI)
+
+Pass custom data from your website to the AI chatbot so it can give contextual, business-specific answers. Context is merged — calling `context()` multiple times adds to the existing data without replacing it.
+
+```ts
+// Shopify / E-Commerce: pass cart data
+widget.context({
+  cart: {
+    items: [
+      { name: "Nike Air Max 90", size: "42", price: 149.99 },
+      { name: "Adidas Hoodie", qty: 2, price: 59.99 },
+    ],
+    total: 269.97,
+    currency: "EUR",
+  },
+});
+
+// SaaS: pass user status
+widget.context({
+  plan: "trial",
+  trialDaysLeft: 3,
+  accountId: "acc_12345",
+});
+
+// Real Estate: pass current listing
+widget.context({
+  property: { address: "Musterstr. 12, Berlin", price: 450000, rooms: 3 },
+});
+
+// Merges with previous context (doesn't replace)
+widget.context({ promoCode: "SUMMER20" });
+```
+
+The bot automatically uses this context in its responses — e.g. referencing specific cart items, tailoring advice to the user's plan, or answering questions about the current listing.
+
+For script-tag integrations, use a browser event:
+
+```js
+window.dispatchEvent(
+  new CustomEvent("bitpalm-context", {
+    detail: {
+      slug: "your-agent-slug",
+      cart: { items: [...], total: 99.99 },
+    },
+  })
+);
+```
+
+> **Note:** Context is session-only (not persisted to the database) and limited to 4 KB. Exceeding the limit logs a console warning.
+
+## Programmatic Messages
+
+Send a message as the user without them typing. Opens the widget automatically if closed.
+
+```ts
+// E.g. triggered by a "Ask about this product" button on your page
+widget.send('Tell me more about the Enterprise plan');
+
+// Or from a product page CTA
+document.querySelector('#ask-bot').addEventListener('click', () => {
+  widget.send(`What can you tell me about ${productName}?`);
+});
+```
+
+## Event Listeners
+
+React to chat events for analytics, conversion tracking, or custom UI updates.
+
+```ts
+// Track leads in Google Analytics
+widget.on('lead_captured', (data) => {
+  gtag('event', 'generate_lead', { source: 'chatbot' });
+});
+
+// Track conversation starts
+widget.on('conversation_started', () => {
+  analytics.track('Chat Started');
+});
+
+// React to widget open/close
+widget.on('widget_opened', () => console.log('Chat opened'));
+widget.on('widget_closed', () => console.log('Chat closed'));
+
+// Unsubscribe
+const unsub = widget.on('message_sent', (data) => { ... });
+unsub(); // stop listening
+```
+
+**Available events:**
+| Event | Fired when | Data |
+|-------|-----------|------|
+| `widget_opened` | Chat widget opens | — |
+| `widget_closed` | Chat widget closes | — |
+| `conversation_started` | First message in a new conversation | — |
+| `message_sent` | User sends a message | `{ message }` |
+| `message_received` | AI responds | — |
+| `lead_captured` | AI captures a lead via tool | `{ conversationId }` |
+
 ## License
 
 MIT — [AI Agent Platform by BitPalm](https://agents.bitpalm.ae)

package/dist/index.cjs

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e=Math.max(r.documentElement.scrollHeight,r.body.scrollHeight)-window.innerHeight,s=e>0?Math.round(window.scrollY/e*100):100;s!==Se&&(Se=s,o.contentWindow?.postMessage({type:"bitpalm-scroll-depth",percent:s},"*"))},500)};window.addEventListener("scroll",Ie,{passive:!0});let Le=e=>{e.clientY<=0&&o.contentWindow?.postMessage({type:"bitpalm-exit-intent"},"*")};r.addEventListener("mouseout",Le);let ae,Te=!1,re=()=>{clearTimeout(ae),!Te&&(ae=setTimeout(()=>{Te=!0,o.contentWindow?.postMessage({type:"bitpalm-inactivity"},"*")},15e3))},_e=["mousemove","keydown","scroll","touchstart"];_e.forEach(e=>r.addEventListener(e,re,{passive:!0})),re(),ee=()=>{o.contentWindow?.postMessage({type:"bitpalm-open"},"*");let e=o.src.split("#")[0];o.src=`${e}#bp-open-${Date.now()}`};let X=()=>{if(u.style.display="none",C(),ge(),N(),!O){H=!0;return}ee()},Ae=()=>{F(),o.contentWindow?.postMessage({type:"bitpalm-close"},"*")},Ce=e=>{!e||typeof e!="object"||he({external_user_id:d(e.externalUserId,140)||void 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It may be truncated.`),o.contentWindow?.postMessage({type:"bitpalm-custom-context",data:Y},"*")},ze=()=>{Y={},o.contentWindow?.postMessage({type:"bitpalm-custom-context",data:{}},"*")},Me=e=>{let n=e.detail;if(!n||typeof n!="object")return;let f=d(n.slug,120);if(f&&f!==i)return;let{slug:T,...b}=n;Pe(b)};window.addEventListener("bitpalm-context",Me);let Be=e=>{let n=e.detail;if(!n||typeof n!="object")return;let f=d(n.slug,120);f&&f!==i||Ce(n)};return window.addEventListener("bitpalm-identify",Be),{open:X,close:Ae,toggle:We,isOpen:Ue,identify:Ce,context:Pe,resetContext:ze,send:je,on:(e,s)=>(P.has(e)||P.set(e,new Set),P.get(e).add(s),()=>P.get(e)?.delete(s)),off:(e,s)=>{P.get(e)?.delete(s)},destroy:()=>{window.removeEventListener("message",ye),window.removeEventListener("scroll",Ie),window.removeEventListener("popstate",K),r.removeEventListener("mouseout",Le),r.removeEventListener("submit",be,!0),_e.forEach(e=>r.removeEventListener(e,re)),clearTimeout(se),clearTimeout(ae),ve.forEach(e=>clearTimeout(e)),history.pushState=Ee,history.replaceState=xe,window.removeEventListener("bitpalm-identify",Be),window.removeEventListener("bitpalm-context",Me),P.clear(),F(),C(),u.remove(),o.remove()}}}function rt(t){if(t==null)return;let i=t.trim().toLowerCase();if(["1","true","yes","on"].includes(i))return!0;if(["0","false","no","off"].includes(i))return!1}if(typeof document<"u"){let t=document.currentScript;if(t?.dataset.slug){let i=()=>{Q({slug:t.dataset.slug,locale:t.dataset.locale,baseUrl:t.dataset.baseUrl,token:t.dataset.token,zIndex:t.dataset.zIndex?Number(t.dataset.zIndex):void 0,autoIdentify:rt(t.dataset.autoIdentify)})};document.readyState==="loading"?document.addEventListener("DOMContentLoaded",i):i()}}0&&(module.exports={createWidget});
 //# sourceMappingURL=index.cjs.map

package/dist/index.cjs.map

@@ -1 +1 @@
-{"version":3,"sources":["../src/index.ts","../src/widget.ts"],"sourcesContent":["export { createWidget } from \"./widget\";\nexport type { BitPalmAgentOptions, BitPalmAgentInstance, BitPalmIdentifyPayload } from \"./types\";\n\nimport { createWidget } from \"./widget\";\n\nfunction parseBoolean(value: string | undefined): boolean | undefined {\n  if (value == null) return undefined;\n  const normalized = value.trim().toLowerCase();\n  if ([\"1\", \"true\", \"yes\", \"on\"].includes(normalized)) return true;\n  if ([\"0\", \"false\", \"no\", \"off\"].includes(normalized)) return false;\n  return undefined;\n}\n\n/**\n * Auto-init from script tag:\n * <script src=\"https://cdn.bitpalm.ae/widget.js\" data-slug=\"my-agent\"></script>\n */\nif (typeof document !== \"undefined\") {\n  const script = document.currentScript as HTMLScriptElement | null;\n  if (script?.dataset.slug) {\n    const init = () => {\n      createWidget({\n        slug: script!.dataset.slug!,\n        locale: script!.dataset.locale,\n        baseUrl: script!.dataset.baseUrl,\n        token: script!.dataset.token,\n        zIndex: script!.dataset.zIndex ? Number(script!.dataset.zIndex) : undefined,\n        autoIdentify: parseBoolean(script!.dataset.autoIdentify),\n      });\n    };\n\n    if (document.readyState === \"loading\") {\n      document.addEventListener(\"DOMContentLoaded\", init);\n    } else {\n      init();\n    }\n  }\n}\n","import type { BitPalmAgentOptions, BitPalmAgentInstance, BitPalmIdentifyPayload } from \"./types\";\n\nconst DEFAULT_BASE_URL = \"https://agents.bitpalm.ae\";\nconst STORAGE_PREFIX = \"_bp_\";\nconst IGNORED_INPUT_TYPES = new Set([\"password\", \"file\", \"checkbox\", \"radio\", \"submit\", \"button\", \"reset\", \"image\"]);\nconst IDENTITY_DEDUPE_WINDOW_MS = 8_000;\nconst IDENTITY_SIGNATURE_KEY = `${STORAGE_PREFIX}identify_signature`;\nconst IDENTITY_FINGERPRINT_KEY = `${STORAGE_PREFIX}identify_fingerprint`;\nconst IDENTITY_SENT_AT_KEY = `${STORAGE_PREFIX}identify_sent_at`;\n\ntype FormFieldElement = HTMLInputElement | HTMLTextAreaElement | HTMLSelectElement;\n\ntype IdentityPayload = {\n  name?: string;\n  email?: string;\n  phone?: string;\n  company?: string;\n};\n\ntype IdentifyRequestPayload = IdentityPayload & {\n  external_user_id?: string;\n  signature?: string;\n  signed_at?: number;\n  signature_version?: \"v1\";\n};\n\nfunction buildIdentityFingerprint(payload: IdentifyRequestPayload): string {\n  return [\n    payload.external_user_id || \"\",\n    payload.email || \"\",\n    payload.phone || \"\",\n    payload.name || \"\",\n    payload.company || \"\",\n    payload.signature || \"\",\n    payload.signed_at != null ? String(payload.signed_at) : \"\",\n    payload.signature_version || \"\",\n  ]\n    .join(\"|\")\n    .toLowerCase();\n}\n\nfunction normalizeText(value: string | null | undefined, maxLen = 180): string {\n  if (!value) return \"\";\n  return value.replace(/\\s+/g, \" \").trim().slice(0, maxLen);\n}\n\nfunction normalizeTokens(value: string | null | undefined): string {\n  if (!value) return \"\";\n  return ` ${value.toLowerCase().replace(/[_-]+/g, \" \").replace(/[^a-z0-9\\s@.]/g, \" \").replace(/\\s+/g, \" \").trim()} `;\n}\n\nfunction includesAny(haystack: string, needles: string[]): boolean {\n  for (const needle of needles) {\n    if (haystack.includes(needle)) return true;\n  }\n  return false;\n}\n\nfunction isEmail(value: string): boolean {\n  return /^[^\\s@]+@[^\\s@]+\\.[^\\s@]{2,}$/i.test(value);\n}\n\nfunction normalizePhone(value: string | null | undefined): string {\n  const trimmed = normalizeText(value, 50);\n  if (!trimmed) return \"\";\n  const hasPlus = trimmed.startsWith(\"+\");\n  const digits = trimmed.replace(/\\D/g, \"\");\n  if (digits.length < 6) return \"\";\n  return `${hasPlus ? \"+\" : \"\"}${digits.slice(0, 20)}`;\n}\n\nfunction normalizeEmail(value: string | null | undefined): string {\n  const normalized = normalizeText(value, 140).toLowerCase();\n  if (!normalized) return \"\";\n  if (!isEmail(normalized)) return \"\";\n  return normalized;\n}\n\nfunction getExplicitValue(form: HTMLFormElement, selectors: string[]): string {\n  for (const selector of selectors) {\n    const el = form.querySelector<HTMLInputElement | HTMLTextAreaElement | HTMLSelectElement>(selector);\n    const value = normalizeText(el?.value);\n    if (value) return value;\n  }\n  return \"\";\n}\n\nfunction getFieldHint(el: FormFieldElement): string {\n  return normalizeText(el.getAttribute(\"data-bp-field\") || el.getAttribute(\"data-bitpalm-field\"), 64)\n    .toLowerCase()\n    .replace(/[_\\s]+/g, \"-\");\n}\n\nfunction escapeAttrSelectorValue(value: string): string {\n  return value.replace(/\\\\/g, \"\\\\\\\\\").replace(/\"/g, '\\\\\"');\n}\n\nfunction collectElementTokenParts(form: HTMLFormElement, el: FormFieldElement): string[] {\n  const parts: string[] = [];\n  const pushText = (value: string | null | undefined, maxLen = 140) => {\n    const clean = normalizeText(value, maxLen);\n    if (clean) parts.push(clean);\n  };\n\n  pushText(el.name);\n  pushText(el.id);\n  pushText(el.getAttribute(\"autocomplete\"));\n  pushText(el.getAttribute(\"placeholder\"));\n  pushText(el.getAttribute(\"aria-label\"));\n  pushText(el.getAttribute(\"data-field\"));\n  pushText(el.getAttribute(\"data-name\"));\n  pushText(el.getAttribute(\"data-label\"));\n  pushText(el.getAttribute(\"data-bp-field\"));\n  pushText(el.getAttribute(\"data-bitpalm-field\"));\n\n  const seenLabels = new Set<string>();\n  const pushLabel = (value: string | null | undefined) => {\n    const label = normalizeText(value, 200);\n    if (!label || seenLabels.has(label)) return;\n    seenLabels.add(label);\n    parts.push(label);\n  };\n\n  for (const label of Array.from(el.labels || [])) {\n    pushLabel(label.textContent);\n  }\n\n  if (el.id) {\n    const forLabel = form.querySelector(`label[for=\"${escapeAttrSelectorValue(el.id)}\"]`);\n    pushLabel(forLabel?.textContent);\n  }\n\n  const nearestLabel = el.closest(\"label\");\n  pushLabel(nearestLabel?.textContent);\n\n  const ariaLabelledBy = el.getAttribute(\"aria-labelledby\");\n  if (ariaLabelledBy) {\n    for (const id of ariaLabelledBy.split(/\\s+/)) {\n      if (!id) continue;\n      const ref = form.ownerDocument.getElementById(id);\n      pushLabel(ref?.textContent);\n    }\n  }\n\n  return parts;\n}\n\nfunction extractIdentityFromForm(form: HTMLFormElement): IdentityPayload | null {\n  let email = normalizeText(getExplicitValue(form, [\n    \"[data-bp-email]\",\n    \"[data-bitpalm-email]\",\n  ]), 140).toLowerCase();\n\n  let phone = normalizePhone(getExplicitValue(form, [\n    \"[data-bp-phone]\",\n    \"[data-bitpalm-phone]\",\n  ]));\n\n  let name = normalizeText(getExplicitValue(form, [\n    \"[data-bp-name]\",\n    \"[data-bitpalm-name]\",\n    \"[data-bp-full-name]\",\n    \"[data-bitpalm-full-name]\",\n  ]));\n\n  let firstName = normalizeText(getExplicitValue(form, [\n    \"[data-bp-first-name]\",\n    \"[data-bitpalm-first-name]\",\n  ]));\n\n  let lastName = normalizeText(getExplicitValue(form, [\n    \"[data-bp-last-name]\",\n    \"[data-bitpalm-last-name]\",\n  ]));\n\n  let company = normalizeText(getExplicitValue(form, [\n    \"[data-bp-company]\",\n    \"[data-bitpalm-company]\",\n  ]));\n\n  for (const rawEl of Array.from(form.elements)) {\n    if (!(rawEl instanceof HTMLInputElement || rawEl instanceof HTMLTextAreaElement || rawEl instanceof HTMLSelectElement)) continue;\n    if (rawEl.disabled) continue;\n    if (rawEl instanceof HTMLInputElement && IGNORED_INPUT_TYPES.has(rawEl.type.toLowerCase())) continue;\n    const fieldHint = getFieldHint(rawEl);\n\n    const explicitField =\n      rawEl.hasAttribute(\"data-bp-email\") ||\n      rawEl.hasAttribute(\"data-bitpalm-email\") ||\n      rawEl.hasAttribute(\"data-bp-phone\") ||\n      rawEl.hasAttribute(\"data-bitpalm-phone\") ||\n      rawEl.hasAttribute(\"data-bp-name\") ||\n      rawEl.hasAttribute(\"data-bitpalm-name\") ||\n      rawEl.hasAttribute(\"data-bp-full-name\") ||\n      rawEl.hasAttribute(\"data-bitpalm-full-name\") ||\n      rawEl.hasAttribute(\"data-bp-first-name\") ||\n      rawEl.hasAttribute(\"data-bitpalm-first-name\") ||\n      rawEl.hasAttribute(\"data-bp-last-name\") ||\n      rawEl.hasAttribute(\"data-bitpalm-last-name\") ||\n      rawEl.hasAttribute(\"data-bp-company\") ||\n      rawEl.hasAttribute(\"data-bitpalm-company\") ||\n      !!fieldHint;\n\n    if (rawEl instanceof HTMLInputElement && rawEl.type.toLowerCase() === \"hidden\" && !explicitField) continue;\n\n    const value = normalizeText(rawEl.value);\n    if (!value) continue;\n\n    const type = rawEl instanceof HTMLInputElement ? rawEl.type.toLowerCase() : \"\";\n    const tokens = normalizeTokens(collectElementTokenParts(form, rawEl).join(\" \"));\n\n    if (!email && fieldHint === \"email\" && isEmail(value)) {\n      email = value.toLowerCase();\n      continue;\n    }\n    if (!phone && (fieldHint === \"phone\" || fieldHint === \"tel\" || fieldHint === \"mobile\" || fieldHint === \"whatsapp\")) {\n      const normalized = normalizePhone(value);\n      if (normalized) {\n        phone = normalized;\n        continue;\n      }\n    }\n    if (!company && fieldHint === \"company\") {\n      company = normalizeText(value, 160);\n      continue;\n    }\n    if (!firstName && (fieldHint === \"first-name\" || fieldHint === \"firstname\")) {\n      firstName = normalizeText(value, 100);\n      continue;\n    }\n    if (!lastName && (fieldHint === \"last-name\" || fieldHint === \"lastname\" || fieldHint === \"surname\")) {\n      lastName = normalizeText(value, 100);\n      continue;\n    }\n    if (!name && (fieldHint === \"name\" || fieldHint === \"full-name\" || fieldHint === \"fullname\")) {\n      if (!isEmail(value) && !normalizePhone(value)) name = normalizeText(value, 140);\n      continue;\n    }\n\n    const emailLike = type === \"email\" || includesAny(tokens, [\" email \", \" e mail \", \" mail \", \" email adresse \", \" mailadresse \", \" correo \"]);\n    const phoneLike = type === \"tel\" || includesAny(tokens, [\" phone \", \" phone number \", \" mobile \", \" tel \", \" telefon \", \" telefonnummer \", \" whatsapp \", \" handy \", \" kontakt \", \" nummer \"]);\n    const companyLike = includesAny(tokens, [\" company \", \" company name \", \" firma \", \" firmenname \", \" organization \", \" organisation \", \" business \", \" unternehmen \", \" agency \", \" brokerage \"]);\n    const firstNameLike = includesAny(tokens, [\" first name \", \" firstname \", \" given name \", \" givenname \", \" vorname \", \" fname \"]);\n    const lastNameLike = includesAny(tokens, [\" last name \", \" lastname \", \" family name \", \" familyname \", \" surname \", \" nachname \", \" lname \"]);\n    const fullNameLike = includesAny(tokens, [\" full name \", \" fullname \", \" contact name \", \" name \"]) && !emailLike && !phoneLike;\n\n    if (!email && emailLike && isEmail(value)) {\n      email = value.toLowerCase();\n      continue;\n    }\n    if (!phone && phoneLike) {\n      const normalized = normalizePhone(value);\n      if (normalized) {\n        phone = normalized;\n        continue;\n      }\n    }\n    if (!company && companyLike) {\n      company = normalizeText(value, 160);\n      continue;\n    }\n    if (!firstName && firstNameLike) {\n      firstName = normalizeText(value, 100);\n      continue;\n    }\n    if (!lastName && lastNameLike) {\n      lastName = normalizeText(value, 100);\n      continue;\n    }\n    if (!name && fullNameLike && !isEmail(value) && !normalizePhone(value)) {\n      name = normalizeText(value, 140);\n      continue;\n    }\n\n    if (!email && isEmail(value)) {\n      email = value.toLowerCase();\n    }\n  }\n\n  if (name && (isEmail(name) || normalizePhone(name))) {\n    name = \"\";\n  }\n  if (company && (isEmail(company) || normalizePhone(company))) {\n    company = \"\";\n  }\n\n  if (!name) {\n    name = normalizeText([firstName, lastName].filter(Boolean).join(\" \"), 140);\n  }\n\n  if (name && email && name.toLowerCase() === email.toLowerCase()) {\n    name = \"\";\n  }\n\n  const hasContactSignal = !!(email || phone);\n  const hasStrongProfileSignal = !!(name && company);\n  if (!hasContactSignal && !hasStrongProfileSignal) {\n    return null;\n  }\n\n  const identity: IdentityPayload = {\n    ...(name ? { name } : {}),\n    ...(email ? { email } : {}),\n    ...(phone ? { phone } : {}),\n    ...(company ? { company } : {}),\n  };\n\n  return Object.keys(identity).length > 0 ? identity : null;\n}\n\nfunction detectLocale(): string {\n  if (typeof document !== \"undefined\") {\n    const lang = document.documentElement.lang;\n    if (lang) return lang.slice(0, 2).toLowerCase();\n  }\n  return \"en\";\n}\n\nfunction runWhenIdle(task: () => void, timeout = 1200) {\n  if (typeof window !== \"undefined\" && \"requestIdleCallback\" in window) {\n    (\n      window as unknown as {\n        requestIdleCallback: (cb: () => void, opts?: { timeout?: number }) => number;\n      }\n    ).requestIdleCallback(task, { timeout });\n    return;\n  }\n  setTimeout(task, Math.min(timeout, 300));\n}\n\nfunction isMobileWidgetDevice(): boolean {\n  if (typeof window === \"undefined\") return false;\n  const userAgent = typeof navigator !== \"undefined\" ? navigator.userAgent : \"\";\n  const isMobileUa = /Android|iPhone|iPad|iPod|IEMobile|Windows Phone|Mobile/i.test(userAgent);\n  if (isMobileUa) return true;\n\n  const coarsePointer = window.matchMedia(\"(pointer: coarse)\").matches;\n  const noHover = window.matchMedia(\"(hover: none)\").matches;\n  const minScreenSide = Math.min(\n    window.screen?.width || window.innerWidth,\n    window.screen?.height || window.innerHeight,\n  );\n  return coarsePointer && noHover && minScreenSide <= 900;\n}\n\nexport function createWidget(options: BitPalmAgentOptions): BitPalmAgentInstance {\n  const {\n    slug,\n    locale = detectLocale(),\n    baseUrl = DEFAULT_BASE_URL,\n    token,\n    zIndex = 9999,\n    autoIdentify = true,\n  } = options;\n\n  const d = document;\n\n  // --- Iframe ---\n  const iframe = d.createElement(\"iframe\");\n  const widgetUrl = `${baseUrl}/t/${slug}/widget`;\n  const qs = new URLSearchParams({ locale });\n  if (token) qs.set(\"token\", token);\n  iframe.src = `${widgetUrl}?${qs.toString()}`;\n  iframe.allow = \"clipboard-write\";\n  iframe.setAttribute(\"allowtransparency\", \"true\");\n  iframe.loading = \"lazy\";\n  iframe.style.cssText = `position:fixed;bottom:0;right:0;width:1px;height:1px;border:none;z-index:${zIndex};background:transparent;color-scheme:normal;opacity:0;pointer-events:none;`;\n\n  const origin = new URL(iframe.src).origin;\n\n  // --- Native launcher button ---\n  const btn = d.createElement(\"div\");\n  btn.setAttribute(\"role\", \"button\");\n  btn.setAttribute(\"aria-label\", \"Chat\");\n  btn.style.cssText = `position:fixed;bottom:24px;right:24px;width:56px;height:56px;border-radius:50%;display:none;align-items:center;justify-content:center;cursor:pointer;z-index:${zIndex - 1};background:#00ff41;box-shadow:0 0 15px rgba(0,255,65,0.31);transition:transform .2s,opacity .3s;opacity:0;`;\n  btn.innerHTML = '<svg xmlns=\"http://www.w3.org/2000/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"/></svg>';\n  btn.onmouseenter = () => { btn.style.transform = \"scale(1.1)\"; };\n  btn.onmouseleave = () => { btn.style.transform = \"scale(1)\"; };\n  btn.onclick = () => openWidget();\n  d.body.appendChild(btn);\n\n  // --- Fade animation for trigger bubbles ---\n  if (!d.getElementById(\"_bp_fade\")) {\n    const s = d.createElement(\"style\");\n    s.id = \"_bp_fade\";\n    s.textContent = \"@keyframes _bp_fade{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}\";\n    d.head.appendChild(s);\n  }\n\n  // --- Trigger bubble ---\n  let bubble: HTMLDivElement | null = null;\n  let launcherReady = false;\n  let widgetBlocked = false;\n  let iframeMounted = false;\n  let iframeReady = false;\n  let pendingOpen = false;\n  const mountIframe = () => {\n    if (iframeMounted) return;\n    iframeMounted = true;\n    d.body.appendChild(iframe);\n  };\n  let mobileScrollLocked = false;\n  let scrollLockY = 0;\n  const prevHtmlStyle = {\n    overflow: \"\",\n    overscrollBehavior: \"\",\n  };\n  const prevBodyStyle = {\n    overflow: \"\",\n    overscrollBehavior: \"\",\n    position: \"\",\n    top: \"\",\n    left: \"\",\n    right: \"\",\n    width: \"\",\n  };\n  const lockMobilePageScroll = () => {\n    if (mobileScrollLocked) return;\n    const mobile = isMobileWidgetDevice();\n    if (!mobile) return;\n    const html = d.documentElement;\n    const body = d.body;\n    scrollLockY = window.scrollY || window.pageYOffset || 0;\n    prevHtmlStyle.overflow = html.style.overflow;\n    prevHtmlStyle.overscrollBehavior = html.style.overscrollBehavior;\n    prevBodyStyle.overflow = body.style.overflow;\n    prevBodyStyle.overscrollBehavior = body.style.overscrollBehavior;\n    prevBodyStyle.position = body.style.position;\n    prevBodyStyle.top = body.style.top;\n    prevBodyStyle.left = body.style.left;\n    prevBodyStyle.right = body.style.right;\n    prevBodyStyle.width = body.style.width;\n    html.style.overflow = \"hidden\";\n    html.style.overscrollBehavior = \"none\";\n    body.style.overflow = \"hidden\";\n    body.style.overscrollBehavior = \"none\";\n    body.style.position = \"fixed\";\n    body.style.top = `-${scrollLockY}px`;\n    body.style.left = \"0\";\n    body.style.right = \"0\";\n    body.style.width = \"100%\";\n    mobileScrollLocked = true;\n  };\n  const unlockMobilePageScroll = () => {\n    if (!mobileScrollLocked) return;\n    const html = d.documentElement;\n    const body = d.body;\n    html.style.overflow = prevHtmlStyle.overflow;\n    html.style.overscrollBehavior = prevHtmlStyle.overscrollBehavior;\n    body.style.overflow = prevBodyStyle.overflow;\n    body.style.overscrollBehavior = prevBodyStyle.overscrollBehavior;\n    body.style.position = prevBodyStyle.position;\n    body.style.top = prevBodyStyle.top;\n    body.style.left = prevBodyStyle.left;\n    body.style.right = prevBodyStyle.right;\n    body.style.width = prevBodyStyle.width;\n    window.scrollTo(0, scrollLockY);\n    mobileScrollLocked = false;\n  };\n  const prepareIframeForOpen = () => {\n    const mobile = isMobileWidgetDevice();\n    if (iframe.style.display === \"none\") iframe.style.display = \"\";\n    if (mobile) {\n      iframe.style.width = \"100vw\";\n      iframe.style.height = \"100dvh\";\n      iframe.style.left = \"0\";\n      iframe.style.top = \"0\";\n      lockMobilePageScroll();\n    } else {\n      // Match desktop widget target size so the opening animation is visible from frame 1.\n      iframe.style.width = \"420px\";\n      iframe.style.height = \"620px\";\n      iframe.style.left = \"\";\n      iframe.style.top = \"\";\n      unlockMobilePageScroll();\n    }\n    iframe.style.opacity = \"1\";\n    iframe.style.pointerEvents = \"auto\";\n  };\n  const removeBubble = () => {\n    if (bubble) { bubble.remove(); bubble = null; }\n  };\n  let sendParentContext = () => {};\n  let sendOpenSignal = () => {};\n\n  // --- postMessage handler ---\n  const handleMessage = (e: MessageEvent) => {\n    if (e.origin !== origin) return;\n\n    // Widget config (colors, icon)\n    if (e.data?.type === \"bitpalm-widget-config\") {\n      widgetBlocked = false;\n      launcherReady = true;\n      if (iframe.style.display === \"none\") iframe.style.display = \"\";\n      if (e.data.primaryColor) {\n        btn.style.background = e.data.primaryColor;\n        btn.style.boxShadow = e.data.chatShadow === \"none\" ? \"none\" : `0 0 15px ${e.data.primaryColor}50`;\n      }\n      const ic = e.data.chatButtonIconColor || \"black\";\n      if (e.data.chatButtonIconSvg) {\n        btn.innerHTML = \"\";\n        const sp = d.createElement(\"span\");\n        sp.style.cssText = `display:flex;align-items:center;justify-content:center;width:24px;height:24px;color:${ic}`;\n        const parser = new DOMParser();\n        const doc = parser.parseFromString(e.data.chatButtonIconSvg, \"image/svg+xml\");\n        const svg = doc.querySelector(\"svg\");\n        if (svg) {\n          // Remove dangerous elements and attributes\n          svg.querySelectorAll(\"script,foreignObject\").forEach(el => el.remove());\n          svg.querySelectorAll(\"*\").forEach(el => {\n            for (const attr of [...el.attributes]) {\n              if (attr.name.startsWith(\"on\") || (attr.value && attr.value.includes(\"javascript:\"))) {\n                el.removeAttribute(attr.name);\n              }\n            }\n          });\n          svg.setAttribute(\"width\", \"24\");\n          svg.setAttribute(\"height\", \"24\");\n          svg.style.display = \"block\";\n          sp.appendChild(svg);\n        } else {\n          // Fallback: use default icon\n          sp.innerHTML = '<svg xmlns=\"http://www.w3.org/2000/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"/></svg>';\n        }\n        btn.appendChild(sp);\n      } else {\n        const sv = btn.querySelector(\"svg\");\n        if (sv) (sv as SVGElement).style.stroke = ic;\n      }\n      btn.style.display = \"flex\";\n      // Fade in after styles are applied\n      requestAnimationFrame(() => { btn.style.opacity = \"1\"; });\n    }\n\n    // Resize — use full viewport on mobile\n    if (e.data?.type === \"bitpalm-widget-resize\") {\n      const isOpen = e.data.width > 0;\n      const mobile = isMobileWidgetDevice();\n      if (isOpen) {\n        iframe.style.width = mobile ? \"100vw\" : `${e.data.width}px`;\n        iframe.style.height = mobile ? \"100dvh\" : `${e.data.height}px`;\n        if (mobile) {\n          iframe.style.left = \"0\";\n          iframe.style.top = \"0\";\n          lockMobilePageScroll();\n        } else {\n          unlockMobilePageScroll();\n        }\n        iframe.style.opacity = \"1\";\n        iframe.style.pointerEvents = \"auto\";\n      } else {\n        unlockMobilePageScroll();\n        iframe.style.width = \"1px\";\n        iframe.style.height = \"1px\";\n        iframe.style.left = \"\";\n        iframe.style.top = \"\";\n        iframe.style.opacity = \"0\";\n        iframe.style.pointerEvents = \"none\";\n      }\n      btn.style.display = isOpen ? \"none\" : \"flex\";\n    }\n\n    // Trigger bubble show\n    if (e.data?.type === \"bitpalm-trigger-show\") {\n      if (widgetBlocked || !launcherReady) return;\n      removeBubble();\n      bubble = d.createElement(\"div\");\n      bubble.style.cssText = `position:fixed;bottom:90px;right:24px;max-width:240px;background:#fff;border-radius:16px;padding:12px 32px 12px 12px;box-shadow:0 2px 20px rgba(0,0,0,0.08);cursor:pointer;z-index:${zIndex - 1};font-family:system-ui,sans-serif;animation:_bp_fade .3s;`;\n      const msg = (e.data.message || \"\").replace(/</g, \"&lt;\");\n      bubble.innerHTML = `<p style=\"font-size:14px;color:#1f2937;margin:0;\">${msg}</p><div style=\"position:absolute;bottom:-8px;right:20px;width:0;height:0;border-left:8px solid transparent;border-right:8px solid transparent;border-top:8px solid #fff;\"></div>`;\n      const close = d.createElement(\"button\");\n      close.style.cssText = \"position:absolute;top:-8px;right:-8px;width:28px;height:28px;border-radius:50%;background:#fff;border:none;box-shadow:0 1px 4px rgba(0,0,0,0.1);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:14px;color:#9ca3af;\";\n      close.innerHTML = \"&#10005;\";\n      close.onclick = (ev) => { ev.stopPropagation(); removeBubble(); iframe.contentWindow?.postMessage({ type: \"bitpalm-trigger-dismiss\" }, \"*\"); };\n      bubble.onclick = () => {\n        removeBubble();\n        btn.style.display = \"none\";\n        prepareIframeForOpen();\n        mountIframe();\n        if (!iframeReady) {\n          pendingOpen = true;\n          return;\n        }\n        iframe.contentWindow?.postMessage({ type: \"bitpalm-trigger-engaged\" }, \"*\");\n      };\n      bubble.appendChild(close);\n      d.body.appendChild(bubble);\n    }\n\n    // Trigger bubble hide\n    if (e.data?.type === \"bitpalm-trigger-hide\") { removeBubble(); }\n\n    // Iframe requests latest parent context (avoids first-load race conditions)\n    if (e.data?.type === \"bitpalm-request-context\") {\n      sendParentContext();\n    }\n\n    // Widget blocked (excluded path or access denied) — hide button & iframe\n    if (e.data?.type === \"bitpalm-widget-blocked\") {\n      widgetBlocked = true;\n      launcherReady = false;\n      btn.style.display = \"none\";\n      removeBubble();\n      unlockMobilePageScroll();\n      iframe.style.display = \"none\";\n    }\n  };\n  window.addEventListener(\"message\", handleMessage);\n\n  // --- Privacy opt-out check ---\n  let optedOut = false;\n  try { optedOut = localStorage.getItem(`${STORAGE_PREFIX}optout`) === \"1\"; } catch { /* ignore */ }\n\n  // --- Persistent Visitor ID (skip if opted out) ---\n  const VID_KEY = `${STORAGE_PREFIX}vid`;\n  let visitorId = \"\";\n  if (!optedOut) {\n    try { visitorId = localStorage.getItem(VID_KEY) || \"\"; } catch { /* ignore */ }\n    if (!visitorId) {\n      // Fallback: try reading from cookie\n      const match = d.cookie.match(new RegExp(`(?:^|; )${VID_KEY}=([^;]+)`));\n      visitorId = match ? decodeURIComponent(match[1]) : \"\";\n    }\n    if (!visitorId) {\n      visitorId = crypto.randomUUID ? crypto.randomUUID() : (`${Date.now()}-${Math.random().toString(36).slice(2, 11)}`);\n    }\n    // Persist in both localStorage and cookie (cookie survives Safari ITP clearing localStorage)\n    try { localStorage.setItem(VID_KEY, visitorId); } catch { /* ignore */ }\n    try {\n      const maxAge = 365 * 24 * 60 * 60; // 1 year\n      d.cookie = `${VID_KEY}=${encodeURIComponent(visitorId)};path=/;max-age=${maxAge};SameSite=Lax`;\n    } catch { /* ignore */ }\n  }\n\n  // --- Visitor beacon: track page view even without chat (skip if opted out) ---\n  if (!optedOut) {\n    runWhenIdle(() => {\n      try {\n        const utmParams = new URLSearchParams(location.search);\n        const utm: Record<string, string> = {};\n        for (const key of [\"utm_source\", \"utm_medium\", \"utm_campaign\", \"utm_term\", \"utm_content\"]) {\n          const val = utmParams.get(key);\n          if (val) utm[key] = val;\n        }\n        const beaconPayload = JSON.stringify({\n          tenant_slug: slug,\n          visitor_id: visitorId,\n          url: location.href,\n          referrer: d.referrer || undefined,\n          ...(Object.keys(utm).length > 0 ? { utm } : {}),\n        });\n        const beaconUrl = `${baseUrl}/api/widget/impression`;\n        if (typeof navigator.sendBeacon === \"function\") {\n          navigator.sendBeacon(beaconUrl, new Blob([beaconPayload], { type: \"application/json\" }));\n        } else {\n          fetch(beaconUrl, { method: \"POST\", body: beaconPayload, headers: { \"Content-Type\": \"application/json\" }, keepalive: true }).catch(() => {});\n        }\n      } catch { /* ignore */ }\n    }, 2000);\n  }\n\n  // --- Auto-identify visitor from form submissions on host page ---\n  let lastIdentitySignature = \"\";\n  let lastIdentityFingerprint = \"\";\n  let lastIdentitySentAt = 0;\n  try {\n    lastIdentitySignature = sessionStorage.getItem(IDENTITY_SIGNATURE_KEY) || \"\";\n    lastIdentityFingerprint = sessionStorage.getItem(IDENTITY_FINGERPRINT_KEY) || \"\";\n    const storedAt = parseInt(sessionStorage.getItem(IDENTITY_SENT_AT_KEY) || \"0\", 10);\n    if (Number.isFinite(storedAt) && storedAt > 0) {\n      lastIdentitySentAt = storedAt;\n    }\n  } catch {\n    // ignore\n  }\n\n  const dispatchIdentify = (payloadInput: IdentifyRequestPayload, scopeSignature = \"\") => {\n    if (optedOut || !visitorId) return;\n\n    const payload: IdentifyRequestPayload = {};\n    const name = normalizeText(payloadInput.name, 140);\n    const email = normalizeEmail(payloadInput.email);\n    const phone = normalizePhone(payloadInput.phone);\n    const company = normalizeText(payloadInput.company, 160);\n    const externalUserId = normalizeText(payloadInput.external_user_id, 140);\n    const requestSignature = normalizeText(payloadInput.signature, 260);\n    const signedAtRaw = Number(payloadInput.signed_at);\n\n    if (name) payload.name = name;\n    if (email) payload.email = email;\n    if (phone) payload.phone = phone;\n    if (company) payload.company = company;\n    if (externalUserId) payload.external_user_id = externalUserId;\n    if (requestSignature) payload.signature = requestSignature;\n    if (Number.isFinite(signedAtRaw) && signedAtRaw > 0) {\n      payload.signed_at = Math.floor(signedAtRaw);\n    }\n    if (payloadInput.signature_version === \"v1\" || payload.signature) {\n      payload.signature_version = \"v1\";\n    }\n\n    if (!payload.name && !payload.email && !payload.phone && !payload.company && !payload.external_user_id) {\n      return;\n    }\n\n    const identityFingerprint = buildIdentityFingerprint(payload);\n    const dedupeSignature = [scopeSignature.toLowerCase(), identityFingerprint].filter(Boolean).join(\"|\");\n\n    const now = Date.now();\n    const insideDedupWindow = now - lastIdentitySentAt < IDENTITY_DEDUPE_WINDOW_MS;\n    if (insideDedupWindow && (dedupeSignature === lastIdentitySignature || identityFingerprint === lastIdentityFingerprint)) {\n      return;\n    }\n\n    lastIdentitySignature = dedupeSignature;\n    lastIdentityFingerprint = identityFingerprint;\n    lastIdentitySentAt = now;\n    try {\n      sessionStorage.setItem(IDENTITY_SIGNATURE_KEY, dedupeSignature);\n      sessionStorage.setItem(IDENTITY_FINGERPRINT_KEY, identityFingerprint);\n      sessionStorage.setItem(IDENTITY_SENT_AT_KEY, String(now));\n    } catch {\n      // ignore\n    }\n\n    try {\n      const requestBody = JSON.stringify({\n        tenant_slug: slug,\n        visitor_id: visitorId,\n        url: location.href,\n        referrer: d.referrer || undefined,\n        ...payload,\n      });\n      const identifyUrl = `${baseUrl}/api/widget/identify`;\n      if (typeof navigator.sendBeacon === \"function\") {\n        navigator.sendBeacon(identifyUrl, new Blob([requestBody], { type: \"application/json\" }));\n      } else {\n        fetch(identifyUrl, { method: \"POST\", body: requestBody, headers: { \"Content-Type\": \"application/json\" }, keepalive: true }).catch(() => {});\n      }\n    } catch {\n      // ignore\n    }\n  };\n\n  const handleFormSubmit = (event: Event) => {\n    if (optedOut || !autoIdentify || !visitorId) return;\n\n    const form = event.target instanceof HTMLFormElement\n      ? event.target\n      : event.target instanceof Element\n        ? event.target.closest(\"form\")\n        : null;\n    if (!(form instanceof HTMLFormElement)) return;\n\n    const formIdentifySetting = (form.getAttribute(\"data-bp-identify\") || form.getAttribute(\"data-bitpalm-identify\") || \"\").toLowerCase();\n    if (formIdentifySetting === \"off\" || formIdentifySetting === \"false\" || formIdentifySetting === \"0\") return;\n\n    const identity = extractIdentityFromForm(form);\n    if (!identity) return;\n\n    const formSignature = [\n      form.getAttribute(\"id\") || \"\",\n      form.getAttribute(\"name\") || \"\",\n      form.getAttribute(\"action\") || \"\",\n    ].join(\"|\");\n\n    dispatchIdentify(identity, formSignature);\n  };\n\n  if (!optedOut && autoIdentify) {\n    d.addEventListener(\"submit\", handleFormSubmit, true);\n  }\n\n  // --- Visitor Intelligence: page counter + history ---\n  let pageCount = parseInt(sessionStorage.getItem(`${STORAGE_PREFIX}pages`) || \"0\") + 1;\n  sessionStorage.setItem(`${STORAGE_PREFIX}pages`, String(pageCount));\n\n  let hist: string[] = JSON.parse(sessionStorage.getItem(`${STORAGE_PREFIX}hist`) || \"[]\");\n  hist.push(location.href);\n  if (hist.length > 20) hist = hist.slice(-20);\n  sessionStorage.setItem(`${STORAGE_PREFIX}hist`, JSON.stringify(hist));\n\n  const loadedAt = Date.now();\n  let siteStart = parseInt(sessionStorage.getItem(`${STORAGE_PREFIX}site_start`) || \"0\");\n  if (!siteStart) {\n    siteStart = loadedAt;\n    sessionStorage.setItem(`${STORAGE_PREFIX}site_start`, String(siteStart));\n  }\n\n  const contextRetryTimers: ReturnType<typeof setTimeout>[] = [];\n  sendParentContext = () => {\n    let returning = false;\n    try {\n      returning = !!localStorage.getItem(`${STORAGE_PREFIX}visited`);\n    } catch {\n      returning = false;\n    }\n    iframe.contentWindow?.postMessage({\n      type: \"bitpalm-parent-context\",\n      url: location.href,\n      title: d.title,\n      returning,\n      pageCount,\n      pageHistory: hist,\n      loadedAt,\n      siteStart,\n      locale,\n      visitorId: optedOut ? \"\" : visitorId,\n    }, \"*\");\n    if (!returning && !optedOut) {\n      try { localStorage.setItem(`${STORAGE_PREFIX}visited`, \"1\"); } catch { /* ignore */ }\n    }\n  };\n\n  // --- Send parent context on iframe load ---\n  iframe.addEventListener(\"load\", () => {\n    iframeReady = true;\n    sendParentContext();\n    [120, 450, 1100].forEach((delay) => {\n      const timer = setTimeout(() => sendParentContext(), delay);\n      contextRetryTimers.push(timer);\n    });\n    if (pendingOpen) {\n      pendingOpen = false;\n      sendOpenSignal();\n    }\n  });\n\n  // Lazy-mount iframe after initial paint/idle to reduce impact on host load.\n  if (d.readyState === \"loading\") {\n    d.addEventListener(\"DOMContentLoaded\", () => runWhenIdle(mountIframe, 1600), { once: true });\n  } else {\n    runWhenIdle(mountIframe, 1600);\n  }\n\n  // --- SPA navigation detection ---\n  const origPush = history.pushState.bind(history);\n  const origReplace = history.replaceState.bind(history);\n\n  const onNav = () => {\n    pageCount++;\n    sessionStorage.setItem(`${STORAGE_PREFIX}pages`, String(pageCount));\n    const h: string[] = JSON.parse(sessionStorage.getItem(`${STORAGE_PREFIX}hist`) || \"[]\");\n    h.push(location.href);\n    if (h.length > 20) h.splice(0, h.length - 20);\n    hist = h;\n    sessionStorage.setItem(`${STORAGE_PREFIX}hist`, JSON.stringify(h));\n    iframe.contentWindow?.postMessage({\n      type: \"bitpalm-page-change\",\n      url: location.href,\n      title: d.title,\n      pageCount,\n      pageHistory: h,\n      loadedAt: Date.now(),\n    }, \"*\");\n    // Track page view for visitor (skip if opted out)\n    if (!optedOut) {\n      try {\n        const navPayload = JSON.stringify({ tenant_slug: slug, visitor_id: visitorId, url: location.href });\n        const navUrl = `${baseUrl}/api/widget/impression`;\n        if (typeof navigator.sendBeacon === \"function\") {\n          navigator.sendBeacon(navUrl, new Blob([navPayload], { type: \"application/json\" }));\n        } else {\n          fetch(navUrl, { method: \"POST\", body: navPayload, headers: { \"Content-Type\": \"application/json\" }, keepalive: true }).catch(() => {});\n        }\n      } catch { /* ignore */ }\n    }\n  };\n\n  history.pushState = function (...args: Parameters<typeof history.pushState>) {\n    origPush(...args);\n    onNav();\n  };\n  history.replaceState = function (...args: Parameters<typeof history.replaceState>) {\n    origReplace(...args);\n    onNav();\n  };\n  window.addEventListener(\"popstate\", onNav);\n\n  // --- Scroll depth tracking ---\n  let lastScrollDepth = -1;\n  let scrollTimeout: ReturnType<typeof setTimeout>;\n  const handleScroll = () => {\n    clearTimeout(scrollTimeout);\n    scrollTimeout = setTimeout(() => {\n      const total = Math.max(d.documentElement.scrollHeight, d.body.scrollHeight) - window.innerHeight;\n      const pct = total > 0 ? 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Number(script!.dataset.zIndex) : undefined,\n        autoIdentify: parseBoolean(script!.dataset.autoIdentify),\n      });\n    };\n\n    if (document.readyState === \"loading\") {\n      document.addEventListener(\"DOMContentLoaded\", init);\n    } else {\n      init();\n    }\n  }\n}\n","import type { BitPalmAgentOptions, BitPalmAgentInstance, BitPalmIdentifyPayload, BitPalmCustomContext, BitPalmEventType, BitPalmEventCallback } from \"./types\";\n\nconst DEFAULT_BASE_URL = \"https://agents.bitpalm.ae\";\nconst STORAGE_PREFIX = \"_bp_\";\nconst IGNORED_INPUT_TYPES = new Set([\"password\", \"file\", \"checkbox\", \"radio\", \"submit\", \"button\", \"reset\", \"image\"]);\nconst IDENTITY_DEDUPE_WINDOW_MS = 8_000;\nconst CUSTOM_CONTEXT_MAX_BYTES = 4096;\nconst IDENTITY_SIGNATURE_KEY = `${STORAGE_PREFIX}identify_signature`;\nconst IDENTITY_FINGERPRINT_KEY = `${STORAGE_PREFIX}identify_fingerprint`;\nconst IDENTITY_SENT_AT_KEY = `${STORAGE_PREFIX}identify_sent_at`;\n\ntype FormFieldElement = HTMLInputElement | HTMLTextAreaElement | HTMLSelectElement;\n\ntype IdentityPayload = {\n  name?: string;\n  email?: string;\n  phone?: string;\n  company?: string;\n};\n\ntype IdentifyRequestPayload = IdentityPayload & {\n  external_user_id?: string;\n  signature?: string;\n  signed_at?: number;\n  signature_version?: \"v1\";\n  identify_source?: \"manual\" | \"form\";\n};\n\nfunction buildIdentityFingerprint(payload: IdentifyRequestPayload): string {\n  return [\n    payload.external_user_id || \"\",\n    payload.email || \"\",\n    payload.phone || \"\",\n    payload.name || \"\",\n    payload.company || \"\",\n    payload.signature || \"\",\n    payload.signed_at != null ? String(payload.signed_at) : \"\",\n    payload.signature_version || \"\",\n    payload.identify_source || \"\",\n  ]\n    .join(\"|\")\n    .toLowerCase();\n}\n\nfunction normalizeText(value: string | null | undefined, maxLen = 180): string {\n  if (!value) return \"\";\n  return value.replace(/\\s+/g, \" \").trim().slice(0, maxLen);\n}\n\nfunction normalizeTokens(value: string | null | undefined): string {\n  if (!value) return \"\";\n  return ` ${value.toLowerCase().replace(/[_-]+/g, \" \").replace(/[^a-z0-9\\s@.]/g, \" \").replace(/\\s+/g, \" \").trim()} `;\n}\n\nfunction includesAny(haystack: string, needles: string[]): boolean {\n  for (const needle of needles) {\n    if (haystack.includes(needle)) return true;\n  }\n  return false;\n}\n\nfunction isEmail(value: string): boolean {\n  return /^[^\\s@]+@[^\\s@]+\\.[^\\s@]{2,}$/i.test(value);\n}\n\nfunction normalizePhone(value: string | null | undefined): string {\n  const trimmed = normalizeText(value, 50);\n  if (!trimmed) return \"\";\n  const hasPlus = trimmed.startsWith(\"+\");\n  const digits = trimmed.replace(/\\D/g, \"\");\n  if (digits.length < 6) return \"\";\n  return `${hasPlus ? \"+\" : \"\"}${digits.slice(0, 20)}`;\n}\n\nfunction normalizeEmail(value: string | null | undefined): string {\n  const normalized = normalizeText(value, 140).toLowerCase();\n  if (!normalized) return \"\";\n  if (!isEmail(normalized)) return \"\";\n  return normalized;\n}\n\nfunction getExplicitValue(form: HTMLFormElement, selectors: string[]): string {\n  for (const selector of selectors) {\n    const el = form.querySelector<HTMLInputElement | HTMLTextAreaElement | HTMLSelectElement>(selector);\n    const value = normalizeText(el?.value);\n    if (value) return value;\n  }\n  return \"\";\n}\n\nfunction getFieldHint(el: FormFieldElement): string {\n  return normalizeText(el.getAttribute(\"data-bp-field\") || el.getAttribute(\"data-bitpalm-field\"), 64)\n    .toLowerCase()\n    .replace(/[_\\s]+/g, \"-\");\n}\n\nfunction escapeAttrSelectorValue(value: string): string {\n  return value.replace(/\\\\/g, \"\\\\\\\\\").replace(/\"/g, '\\\\\"');\n}\n\nfunction collectElementTokenParts(form: HTMLFormElement, el: FormFieldElement): string[] {\n  const parts: string[] = [];\n  const pushText = (value: string | null | undefined, maxLen = 140) => {\n    const clean = normalizeText(value, maxLen);\n    if (clean) parts.push(clean);\n  };\n\n  pushText(el.name);\n  pushText(el.id);\n  pushText(el.getAttribute(\"autocomplete\"));\n  pushText(el.getAttribute(\"placeholder\"));\n  pushText(el.getAttribute(\"aria-label\"));\n  pushText(el.getAttribute(\"data-field\"));\n  pushText(el.getAttribute(\"data-name\"));\n  pushText(el.getAttribute(\"data-label\"));\n  pushText(el.getAttribute(\"data-bp-field\"));\n  pushText(el.getAttribute(\"data-bitpalm-field\"));\n\n  const seenLabels = new Set<string>();\n  const pushLabel = (value: string | null | undefined) => {\n    const label = normalizeText(value, 200);\n    if (!label || seenLabels.has(label)) return;\n    seenLabels.add(label);\n    parts.push(label);\n  };\n\n  for (const label of Array.from(el.labels || [])) {\n    pushLabel(label.textContent);\n  }\n\n  if (el.id) {\n    const forLabel = form.querySelector(`label[for=\"${escapeAttrSelectorValue(el.id)}\"]`);\n    pushLabel(forLabel?.textContent);\n  }\n\n  const nearestLabel = el.closest(\"label\");\n  pushLabel(nearestLabel?.textContent);\n\n  const ariaLabelledBy = el.getAttribute(\"aria-labelledby\");\n  if (ariaLabelledBy) {\n    for (const id of ariaLabelledBy.split(/\\s+/)) {\n      if (!id) continue;\n      const ref = form.ownerDocument.getElementById(id);\n      pushLabel(ref?.textContent);\n    }\n  }\n\n  return parts;\n}\n\nfunction extractIdentityFromForm(form: HTMLFormElement): IdentityPayload | null {\n  let email = normalizeText(getExplicitValue(form, [\n    \"[data-bp-email]\",\n    \"[data-bitpalm-email]\",\n  ]), 140).toLowerCase();\n\n  let phone = normalizePhone(getExplicitValue(form, [\n    \"[data-bp-phone]\",\n    \"[data-bitpalm-phone]\",\n  ]));\n\n  let name = normalizeText(getExplicitValue(form, [\n    \"[data-bp-name]\",\n    \"[data-bitpalm-name]\",\n    \"[data-bp-full-name]\",\n    \"[data-bitpalm-full-name]\",\n  ]));\n\n  let firstName = normalizeText(getExplicitValue(form, [\n    \"[data-bp-first-name]\",\n    \"[data-bitpalm-first-name]\",\n  ]));\n\n  let lastName = normalizeText(getExplicitValue(form, [\n    \"[data-bp-last-name]\",\n    \"[data-bitpalm-last-name]\",\n  ]));\n\n  let company = normalizeText(getExplicitValue(form, [\n    \"[data-bp-company]\",\n    \"[data-bitpalm-company]\",\n  ]));\n\n  for (const rawEl of Array.from(form.elements)) {\n    if (!(rawEl instanceof HTMLInputElement || rawEl instanceof HTMLTextAreaElement || rawEl instanceof HTMLSelectElement)) continue;\n    if (rawEl.disabled) continue;\n    if (rawEl instanceof HTMLInputElement && IGNORED_INPUT_TYPES.has(rawEl.type.toLowerCase())) continue;\n    const fieldHint = getFieldHint(rawEl);\n\n    const explicitField =\n      rawEl.hasAttribute(\"data-bp-email\") ||\n      rawEl.hasAttribute(\"data-bitpalm-email\") ||\n      rawEl.hasAttribute(\"data-bp-phone\") ||\n      rawEl.hasAttribute(\"data-bitpalm-phone\") ||\n      rawEl.hasAttribute(\"data-bp-name\") ||\n      rawEl.hasAttribute(\"data-bitpalm-name\") ||\n      rawEl.hasAttribute(\"data-bp-full-name\") ||\n      rawEl.hasAttribute(\"data-bitpalm-full-name\") ||\n      rawEl.hasAttribute(\"data-bp-first-name\") ||\n      rawEl.hasAttribute(\"data-bitpalm-first-name\") ||\n      rawEl.hasAttribute(\"data-bp-last-name\") ||\n      rawEl.hasAttribute(\"data-bitpalm-last-name\") ||\n      rawEl.hasAttribute(\"data-bp-company\") ||\n      rawEl.hasAttribute(\"data-bitpalm-company\") ||\n      !!fieldHint;\n\n    if (rawEl instanceof HTMLInputElement && rawEl.type.toLowerCase() === \"hidden\" && !explicitField) continue;\n\n    const value = normalizeText(rawEl.value);\n    if (!value) continue;\n\n    const type = rawEl instanceof HTMLInputElement ? rawEl.type.toLowerCase() : \"\";\n    const tokens = normalizeTokens(collectElementTokenParts(form, rawEl).join(\" \"));\n\n    if (!email && fieldHint === \"email\" && isEmail(value)) {\n      email = value.toLowerCase();\n      continue;\n    }\n    if (!phone && (fieldHint === \"phone\" || fieldHint === \"tel\" || fieldHint === \"mobile\" || fieldHint === \"whatsapp\")) {\n      const normalized = normalizePhone(value);\n      if (normalized) {\n        phone = normalized;\n        continue;\n      }\n    }\n    if (!company && fieldHint === \"company\") {\n      company = normalizeText(value, 160);\n      continue;\n    }\n    if (!firstName && (fieldHint === \"first-name\" || fieldHint === \"firstname\")) {\n      firstName = normalizeText(value, 100);\n      continue;\n    }\n    if (!lastName && (fieldHint === \"last-name\" || fieldHint === \"lastname\" || fieldHint === \"surname\")) {\n      lastName = normalizeText(value, 100);\n      continue;\n    }\n    if (!name && (fieldHint === \"name\" || fieldHint === \"full-name\" || fieldHint === \"fullname\")) {\n      if (!isEmail(value) && !normalizePhone(value)) name = normalizeText(value, 140);\n      continue;\n    }\n\n    const emailLike = type === \"email\" || includesAny(tokens, [\" email \", \" e mail \", \" mail \", \" email adresse \", \" mailadresse \", \" correo \"]);\n    const phoneLike = type === \"tel\" || includesAny(tokens, [\" phone \", \" phone number \", \" mobile \", \" tel \", \" telefon \", \" telefonnummer \", \" whatsapp \", \" handy \", \" kontakt \", \" nummer \"]);\n    const companyLike = includesAny(tokens, [\" company \", \" company name \", \" firma \", \" firmenname \", \" organization \", \" organisation \", \" business \", \" unternehmen \", \" agency \", \" brokerage \"]);\n    const firstNameLike = includesAny(tokens, [\" first name \", \" firstname \", \" given name \", \" givenname \", \" vorname \", \" fname \"]);\n    const lastNameLike = includesAny(tokens, [\" last name \", \" lastname \", \" family name \", \" familyname \", \" surname \", \" nachname \", \" lname \"]);\n    const fullNameLike = includesAny(tokens, [\" full name \", \" fullname \", \" contact name \", \" name \"]) && !emailLike && !phoneLike;\n\n    if (!email && emailLike && isEmail(value)) {\n      email = value.toLowerCase();\n      continue;\n    }\n    if (!phone && phoneLike) {\n      const normalized = normalizePhone(value);\n      if (normalized) {\n        phone = normalized;\n        continue;\n      }\n    }\n    if (!company && companyLike) {\n      company = normalizeText(value, 160);\n      continue;\n    }\n    if (!firstName && firstNameLike) {\n      firstName = normalizeText(value, 100);\n      continue;\n    }\n    if (!lastName && lastNameLike) {\n      lastName = normalizeText(value, 100);\n      continue;\n    }\n    if (!name && fullNameLike && !isEmail(value) && !normalizePhone(value)) {\n      name = normalizeText(value, 140);\n      continue;\n    }\n\n    if (!email && isEmail(value)) {\n      email = value.toLowerCase();\n    }\n  }\n\n  if (name && (isEmail(name) || normalizePhone(name))) {\n    name = \"\";\n  }\n  if (company && (isEmail(company) || normalizePhone(company))) {\n    company = \"\";\n  }\n\n  if (!name) {\n    name = normalizeText([firstName, lastName].filter(Boolean).join(\" \"), 140);\n  }\n\n  if (name && email && name.toLowerCase() === email.toLowerCase()) {\n    name = \"\";\n  }\n\n  const hasContactSignal = !!(email || phone);\n  const hasStrongProfileSignal = !!(name && company);\n  if (!hasContactSignal && !hasStrongProfileSignal) {\n    return null;\n  }\n\n  const identity: IdentityPayload = {\n    ...(name ? { name } : {}),\n    ...(email ? { email } : {}),\n    ...(phone ? { phone } : {}),\n    ...(company ? { company } : {}),\n  };\n\n  return Object.keys(identity).length > 0 ? identity : null;\n}\n\nfunction detectLocale(): string {\n  if (typeof document !== \"undefined\") {\n    const lang = document.documentElement.lang;\n    if (lang) return lang.slice(0, 2).toLowerCase();\n  }\n  return \"en\";\n}\n\nfunction runWhenIdle(task: () => void, timeout = 1200) {\n  if (typeof window !== \"undefined\" && \"requestIdleCallback\" in window) {\n    (\n      window as unknown as {\n        requestIdleCallback: (cb: () => void, opts?: { timeout?: number }) => number;\n      }\n    ).requestIdleCallback(task, { timeout });\n    return;\n  }\n  setTimeout(task, Math.min(timeout, 300));\n}\n\nfunction isMobileWidgetDevice(): boolean {\n  if (typeof window === \"undefined\") return false;\n  const userAgent = typeof navigator !== \"undefined\" ? navigator.userAgent : \"\";\n  const isMobileUa = /Android|iPhone|iPad|iPod|IEMobile|Windows Phone|Mobile/i.test(userAgent);\n  if (isMobileUa) return true;\n\n  const coarsePointer = window.matchMedia(\"(pointer: coarse)\").matches;\n  const noHover = window.matchMedia(\"(hover: none)\").matches;\n  const minScreenSide = Math.min(\n    window.screen?.width || window.innerWidth,\n    window.screen?.height || window.innerHeight,\n  );\n  return coarsePointer && noHover && minScreenSide <= 900;\n}\n\nexport function createWidget(options: BitPalmAgentOptions): BitPalmAgentInstance {\n  const {\n    slug,\n    locale = detectLocale(),\n    baseUrl = DEFAULT_BASE_URL,\n    token,\n    zIndex = 9999,\n    autoIdentify = true,\n  } = options;\n\n  const d = document;\n\n  // --- Iframe ---\n  const iframe = d.createElement(\"iframe\");\n  const widgetUrl = `${baseUrl}/t/${slug}/widget`;\n  const qs = new URLSearchParams({ locale });\n  if (token) qs.set(\"token\", token);\n  iframe.src = `${widgetUrl}?${qs.toString()}`;\n  iframe.allow = \"clipboard-write\";\n  iframe.setAttribute(\"allowtransparency\", \"true\");\n  iframe.loading = \"lazy\";\n  iframe.style.cssText = `position:fixed;bottom:0;right:0;width:1px;height:1px;border:none;z-index:${zIndex};background:transparent;color-scheme:normal;opacity:0;pointer-events:none;`;\n\n  const origin = new URL(iframe.src).origin;\n\n  // --- Native launcher button ---\n  const btn = d.createElement(\"div\");\n  btn.setAttribute(\"role\", \"button\");\n  btn.setAttribute(\"aria-label\", \"Chat\");\n  btn.style.cssText = `position:fixed;bottom:24px;right:24px;width:56px;height:56px;border-radius:50%;display:none;align-items:center;justify-content:center;cursor:pointer;z-index:${zIndex - 1};background:#00ff41;box-shadow:0 0 15px rgba(0,255,65,0.31);transition:transform .2s,opacity .3s;opacity:0;`;\n  btn.innerHTML = '<svg xmlns=\"http://www.w3.org/2000/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"/></svg>';\n  btn.onmouseenter = () => { btn.style.transform = \"scale(1.1)\"; };\n  btn.onmouseleave = () => { btn.style.transform = \"scale(1)\"; };\n  btn.onclick = () => openWidget();\n  d.body.appendChild(btn);\n\n  // --- Fade animation for trigger bubbles ---\n  if (!d.getElementById(\"_bp_fade\")) {\n    const s = d.createElement(\"style\");\n    s.id = \"_bp_fade\";\n    s.textContent = \"@keyframes _bp_fade{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}\";\n    d.head.appendChild(s);\n  }\n\n  // --- Trigger bubble ---\n  let bubble: HTMLDivElement | null = null;\n  let launcherReady = false;\n  let widgetBlocked = false;\n  let iframeMounted = false;\n  let iframeReady = false;\n  let pendingOpen = false;\n  const mountIframe = () => {\n    if (iframeMounted) return;\n    iframeMounted = true;\n    d.body.appendChild(iframe);\n  };\n  let mobileScrollLocked = false;\n  let scrollLockY = 0;\n  const prevHtmlStyle = {\n    overflow: \"\",\n    overscrollBehavior: \"\",\n  };\n  const prevBodyStyle = {\n    overflow: \"\",\n    overscrollBehavior: \"\",\n    position: \"\",\n    top: \"\",\n    left: \"\",\n    right: \"\",\n    width: \"\",\n  };\n  const lockMobilePageScroll = () => {\n    if (mobileScrollLocked) return;\n    const mobile = isMobileWidgetDevice();\n    if (!mobile) return;\n    const html = d.documentElement;\n    const body = d.body;\n    scrollLockY = window.scrollY || window.pageYOffset || 0;\n    prevHtmlStyle.overflow = html.style.overflow;\n    prevHtmlStyle.overscrollBehavior = html.style.overscrollBehavior;\n    prevBodyStyle.overflow = body.style.overflow;\n    prevBodyStyle.overscrollBehavior = body.style.overscrollBehavior;\n    prevBodyStyle.position = body.style.position;\n    prevBodyStyle.top = body.style.top;\n    prevBodyStyle.left = body.style.left;\n    prevBodyStyle.right = body.style.right;\n    prevBodyStyle.width = body.style.width;\n    html.style.overflow = \"hidden\";\n    html.style.overscrollBehavior = \"none\";\n    body.style.overflow = \"hidden\";\n    body.style.overscrollBehavior = \"none\";\n    body.style.position = \"fixed\";\n    body.style.top = `-${scrollLockY}px`;\n    body.style.left = \"0\";\n    body.style.right = \"0\";\n    body.style.width = \"100%\";\n    mobileScrollLocked = true;\n  };\n  const unlockMobilePageScroll = () => {\n    if (!mobileScrollLocked) return;\n    const html = d.documentElement;\n    const body = d.body;\n    html.style.overflow = prevHtmlStyle.overflow;\n    html.style.overscrollBehavior = prevHtmlStyle.overscrollBehavior;\n    body.style.overflow = prevBodyStyle.overflow;\n    body.style.overscrollBehavior = prevBodyStyle.overscrollBehavior;\n    body.style.position = prevBodyStyle.position;\n    body.style.top = prevBodyStyle.top;\n    body.style.left = prevBodyStyle.left;\n    body.style.right = prevBodyStyle.right;\n    body.style.width = prevBodyStyle.width;\n    window.scrollTo(0, scrollLockY);\n    mobileScrollLocked = false;\n  };\n  const prepareIframeForOpen = () => {\n    const mobile = isMobileWidgetDevice();\n    if (iframe.style.display === \"none\") iframe.style.display = \"\";\n    if (mobile) {\n      iframe.style.width = \"100vw\";\n      iframe.style.height = \"100dvh\";\n      iframe.style.left = \"0\";\n      iframe.style.top = \"0\";\n      lockMobilePageScroll();\n    } else {\n      // Match desktop widget target size so the opening animation is visible from frame 1.\n      iframe.style.width = \"420px\";\n      iframe.style.height = \"620px\";\n      iframe.style.left = \"\";\n      iframe.style.top = \"\";\n      unlockMobilePageScroll();\n    }\n    iframe.style.opacity = \"1\";\n    iframe.style.pointerEvents = \"auto\";\n  };\n  const removeBubble = () => {\n    if (bubble) { bubble.remove(); bubble = null; }\n  };\n  let sendParentContext = () => {};\n  let sendOpenSignal = () => {};\n\n  // --- Widget state & event bus ---\n  let widgetIsOpen = false;\n  const eventListeners = new Map<BitPalmEventType, Set<BitPalmEventCallback>>();\n\n  function emit(event: BitPalmEventType, data?: Record<string, unknown>) {\n    const listeners = eventListeners.get(event);\n    if (!listeners) return;\n    for (const cb of listeners) {\n      try { cb(data); } catch { /* don't let listener errors break the widget */ }\n    }\n  }\n\n  // --- postMessage handler ---\n  const handleMessage = (e: MessageEvent) => {\n    if (e.origin !== origin) return;\n\n    // Widget config (colors, icon)\n    if (e.data?.type === \"bitpalm-widget-config\") {\n      widgetBlocked = false;\n      launcherReady = true;\n      if (iframe.style.display === \"none\") iframe.style.display = \"\";\n      if (e.data.primaryColor) {\n        btn.style.background = e.data.primaryColor;\n        btn.style.boxShadow = e.data.chatShadow === \"none\" ? \"none\" : `0 0 15px ${e.data.primaryColor}50`;\n      }\n      const ic = e.data.chatButtonIconColor || \"black\";\n      if (e.data.chatButtonIconSvg) {\n        btn.innerHTML = \"\";\n        const sp = d.createElement(\"span\");\n        sp.style.cssText = `display:flex;align-items:center;justify-content:center;width:24px;height:24px;color:${ic}`;\n        const parser = new DOMParser();\n        const doc = parser.parseFromString(e.data.chatButtonIconSvg, \"image/svg+xml\");\n        const svg = doc.querySelector(\"svg\");\n        if (svg) {\n          // Remove dangerous elements and attributes\n          svg.querySelectorAll(\"script,foreignObject\").forEach(el => el.remove());\n          svg.querySelectorAll(\"*\").forEach(el => {\n            for (const attr of [...el.attributes]) {\n              if (attr.name.startsWith(\"on\") || (attr.value && attr.value.includes(\"javascript:\"))) {\n                el.removeAttribute(attr.name);\n              }\n            }\n          });\n          svg.setAttribute(\"width\", \"24\");\n          svg.setAttribute(\"height\", \"24\");\n          svg.style.display = \"block\";\n          sp.appendChild(svg);\n        } else {\n          // Fallback: use default icon\n          sp.innerHTML = '<svg xmlns=\"http://www.w3.org/2000/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"/></svg>';\n        }\n        btn.appendChild(sp);\n      } else {\n        const sv = btn.querySelector(\"svg\");\n        if (sv) (sv as SVGElement).style.stroke = ic;\n      }\n      btn.style.display = \"flex\";\n      // Fade in after styles are applied\n      requestAnimationFrame(() => { btn.style.opacity = \"1\"; });\n    }\n\n    // Resize — use full viewport on mobile\n    if (e.data?.type === \"bitpalm-widget-resize\") {\n      const isOpen = e.data.width > 0;\n      const wasOpen = widgetIsOpen;\n      widgetIsOpen = isOpen;\n      if (isOpen && !wasOpen) emit(\"widget_opened\");\n      if (!isOpen && wasOpen) emit(\"widget_closed\");\n      const mobile = isMobileWidgetDevice();\n      if (isOpen) {\n        iframe.style.width = mobile ? \"100vw\" : `${e.data.width}px`;\n        iframe.style.height = mobile ? \"100dvh\" : `${e.data.height}px`;\n        if (mobile) {\n          iframe.style.left = \"0\";\n          iframe.style.top = \"0\";\n          lockMobilePageScroll();\n        } else {\n          unlockMobilePageScroll();\n        }\n        iframe.style.opacity = \"1\";\n        iframe.style.pointerEvents = \"auto\";\n      } else {\n        unlockMobilePageScroll();\n        iframe.style.width = \"1px\";\n        iframe.style.height = \"1px\";\n        iframe.style.left = \"\";\n        iframe.style.top = \"\";\n        iframe.style.opacity = \"0\";\n        iframe.style.pointerEvents = \"none\";\n      }\n      btn.style.display = isOpen ? \"none\" : \"flex\";\n    }\n\n    // Trigger bubble show\n    if (e.data?.type === \"bitpalm-trigger-show\") {\n      if (widgetBlocked || !launcherReady) return;\n      removeBubble();\n      bubble = d.createElement(\"div\");\n      bubble.style.cssText = `position:fixed;bottom:90px;right:24px;max-width:240px;background:#fff;border-radius:16px;padding:12px 32px 12px 12px;box-shadow:0 2px 20px rgba(0,0,0,0.08);cursor:pointer;z-index:${zIndex - 1};font-family:system-ui,sans-serif;animation:_bp_fade .3s;`;\n      const msg = (e.data.message || \"\").replace(/</g, \"&lt;\");\n      bubble.innerHTML = `<p style=\"font-size:14px;color:#1f2937;margin:0;\">${msg}</p><div style=\"position:absolute;bottom:-8px;right:20px;width:0;height:0;border-left:8px solid transparent;border-right:8px solid transparent;border-top:8px solid #fff;\"></div>`;\n      const close = d.createElement(\"button\");\n      close.style.cssText = \"position:absolute;top:-8px;right:-8px;width:28px;height:28px;border-radius:50%;background:#fff;border:none;box-shadow:0 1px 4px rgba(0,0,0,0.1);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:14px;color:#9ca3af;\";\n      close.innerHTML = \"&#10005;\";\n      close.onclick = (ev) => { ev.stopPropagation(); removeBubble(); iframe.contentWindow?.postMessage({ type: \"bitpalm-trigger-dismiss\" }, \"*\"); };\n      bubble.onclick = () => {\n        removeBubble();\n        btn.style.display = \"none\";\n        prepareIframeForOpen();\n        mountIframe();\n        if (!iframeReady) {\n          pendingOpen = true;\n          return;\n        }\n        iframe.contentWindow?.postMessage({ type: \"bitpalm-trigger-engaged\" }, \"*\");\n      };\n      bubble.appendChild(close);\n      d.body.appendChild(bubble);\n    }\n\n    // Trigger bubble hide\n    if (e.data?.type === \"bitpalm-trigger-hide\") { removeBubble(); }\n\n    // Iframe requests latest parent context (avoids first-load race conditions)\n    if (e.data?.type === \"bitpalm-request-context\") {\n      sendParentContext();\n    }\n\n    // Chat events from iframe → emit to SDK listeners\n    if (e.data?.type === \"bitpalm-chat-event\" && e.data.event) {\n      emit(e.data.event as BitPalmEventType, e.data.data);\n    }\n\n    // Widget blocked (excluded path or access denied) — hide button & iframe\n    if (e.data?.type === \"bitpalm-widget-blocked\") {\n      widgetBlocked = true;\n      launcherReady = false;\n      btn.style.display = \"none\";\n      removeBubble();\n      unlockMobilePageScroll();\n      iframe.style.display = \"none\";\n    }\n  };\n  window.addEventListener(\"message\", handleMessage);\n\n  // --- Privacy opt-out check ---\n  let optedOut = false;\n  try { optedOut = localStorage.getItem(`${STORAGE_PREFIX}optout`) === \"1\"; } catch { /* ignore */ }\n\n  // --- Persistent Visitor ID (skip if opted out) ---\n  const VID_KEY = `${STORAGE_PREFIX}vid`;\n  let visitorId = \"\";\n  if (!optedOut) {\n    try { visitorId = localStorage.getItem(VID_KEY) || \"\"; } catch { /* ignore */ }\n    if (!visitorId) {\n      // Fallback: try reading from cookie\n      const match = d.cookie.match(new RegExp(`(?:^|; )${VID_KEY}=([^;]+)`));\n      visitorId = match ? decodeURIComponent(match[1]) : \"\";\n    }\n    if (!visitorId) {\n      visitorId = crypto.randomUUID ? crypto.randomUUID() : (`${Date.now()}-${Math.random().toString(36).slice(2, 11)}`);\n    }\n    // Persist in both localStorage and cookie (cookie survives Safari ITP clearing localStorage)\n    try { localStorage.setItem(VID_KEY, visitorId); } catch { /* ignore */ }\n    try {\n      const maxAge = 365 * 24 * 60 * 60; // 1 year\n      d.cookie = `${VID_KEY}=${encodeURIComponent(visitorId)};path=/;max-age=${maxAge};SameSite=Lax`;\n    } catch { /* ignore */ }\n  }\n\n  // --- Visitor beacon: track page view even without chat (skip if opted out) ---\n  if (!optedOut) {\n    runWhenIdle(() => {\n      try {\n        const utmParams = new URLSearchParams(location.search);\n        const utm: Record<string, string> = {};\n        for (const key of [\"utm_source\", \"utm_medium\", \"utm_campaign\", \"utm_term\", \"utm_content\"]) {\n          const val = utmParams.get(key);\n          if (val) utm[key] = val;\n        }\n        const beaconPayload = JSON.stringify({\n          tenant_slug: slug,\n          visitor_id: visitorId,\n          url: location.href,\n          referrer: d.referrer || undefined,\n          ...(Object.keys(utm).length > 0 ? { utm } : {}),\n        });\n        const beaconUrl = `${baseUrl}/api/widget/impression`;\n        if (typeof navigator.sendBeacon === \"function\") {\n          navigator.sendBeacon(beaconUrl, new Blob([beaconPayload], { type: \"application/json\" }));\n        } else {\n          fetch(beaconUrl, { method: \"POST\", body: beaconPayload, headers: { \"Content-Type\": \"application/json\" }, keepalive: true }).catch(() => {});\n        }\n      } catch { /* ignore */ }\n    }, 2000);\n  }\n\n  // --- Auto-identify visitor from form submissions on host page ---\n  let lastIdentitySignature = \"\";\n  let lastIdentityFingerprint = \"\";\n  let lastIdentitySentAt = 0;\n  try {\n    lastIdentitySignature = sessionStorage.getItem(IDENTITY_SIGNATURE_KEY) || \"\";\n    lastIdentityFingerprint = sessionStorage.getItem(IDENTITY_FINGERPRINT_KEY) || \"\";\n    const storedAt = parseInt(sessionStorage.getItem(IDENTITY_SENT_AT_KEY) || \"0\", 10);\n    if (Number.isFinite(storedAt) && storedAt > 0) {\n      lastIdentitySentAt = storedAt;\n    }\n  } catch {\n    // ignore\n  }\n\n  const dispatchIdentify = (payloadInput: IdentifyRequestPayload, scopeSignature = \"\") => {\n    if (optedOut || !visitorId) return;\n\n    const payload: IdentifyRequestPayload = {};\n    const name = normalizeText(payloadInput.name, 140);\n    const email = normalizeEmail(payloadInput.email);\n    const phone = normalizePhone(payloadInput.phone);\n    const company = normalizeText(payloadInput.company, 160);\n    const externalUserId = normalizeText(payloadInput.external_user_id, 140);\n    const requestSignature = normalizeText(payloadInput.signature, 260);\n    const signedAtRaw = Number(payloadInput.signed_at);\n\n    if (name) payload.name = name;\n    if (email) payload.email = email;\n    if (phone) payload.phone = phone;\n    if (company) payload.company = company;\n    if (externalUserId) payload.external_user_id = externalUserId;\n    if (requestSignature) payload.signature = requestSignature;\n    if (Number.isFinite(signedAtRaw) && signedAtRaw > 0) {\n      payload.signed_at = Math.floor(signedAtRaw);\n    }\n    if (payloadInput.signature_version === \"v1\" || payload.signature) {\n      payload.signature_version = \"v1\";\n    }\n    if (payloadInput.identify_source === \"manual\" || payloadInput.identify_source === \"form\") {\n      payload.identify_source = payloadInput.identify_source;\n    }\n\n    if (!payload.name && !payload.email && !payload.phone && !payload.company && !payload.external_user_id) {\n      return;\n    }\n\n    const identityFingerprint = buildIdentityFingerprint(payload);\n    const dedupeSignature = [scopeSignature.toLowerCase(), identityFingerprint].filter(Boolean).join(\"|\");\n\n    const now = Date.now();\n    const insideDedupWindow = now - lastIdentitySentAt < IDENTITY_DEDUPE_WINDOW_MS;\n    if (insideDedupWindow && (dedupeSignature === lastIdentitySignature || identityFingerprint === lastIdentityFingerprint)) {\n      return;\n    }\n\n    lastIdentitySignature = dedupeSignature;\n    lastIdentityFingerprint = identityFingerprint;\n    lastIdentitySentAt = now;\n    try {\n      sessionStorage.setItem(IDENTITY_SIGNATURE_KEY, dedupeSignature);\n      sessionStorage.setItem(IDENTITY_FINGERPRINT_KEY, identityFingerprint);\n      sessionStorage.setItem(IDENTITY_SENT_AT_KEY, String(now));\n    } catch {\n      // ignore\n    }\n\n    try {\n      const requestBody = JSON.stringify({\n        tenant_slug: slug,\n        visitor_id: visitorId,\n        url: location.href,\n        referrer: d.referrer || undefined,\n        ...payload,\n      });\n      const identifyUrl = `${baseUrl}/api/widget/identify`;\n      if (typeof navigator.sendBeacon === \"function\") {\n        navigator.sendBeacon(identifyUrl, new Blob([requestBody], { type: \"application/json\" }));\n      } else {\n        fetch(identifyUrl, { method: \"POST\", body: requestBody, headers: { \"Content-Type\": \"application/json\" }, keepalive: true }).catch(() => {});\n      }\n    } catch {\n      // ignore\n    }\n  };\n\n  const handleFormSubmit = (event: Event) => {\n    if (optedOut || !autoIdentify || !visitorId) return;\n\n    const form = event.target instanceof HTMLFormElement\n      ? event.target\n      : event.target instanceof Element\n        ? event.target.closest(\"form\")\n        : null;\n    if (!(form instanceof HTMLFormElement)) return;\n\n    const formIdentifySetting = (form.getAttribute(\"data-bp-identify\") || form.getAttribute(\"data-bitpalm-identify\") || \"\").toLowerCase();\n    if (formIdentifySetting === \"off\" || formIdentifySetting === 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