@bcrumbs.net/inbox 0.0.75 → 0.0.77

package/index.cjs.js

@@ -2580,6 +2580,15 @@ const AgentReportFragmentDoc = Apollo.gql(_t9$1 || (_t9$1 = _$4`
     responseRate
     averageRating
     csat
+    ratedConversationsCount
+    positiveRatingsCount
+    feedbackRequestedCount
+    feedbackAnsweredCount
+    rating1Count
+    rating2Count
+    rating3Count
+    rating4Count
+    rating5Count
     createdAt
   }
 `));
@@ -2637,6 +2646,15 @@ const ConversationReportFragmentDoc = Apollo.gql(_t10$1 || (_t10$1 = _$4`
     responseRate
     averageRating
     csat
+    ratedConversationsCount
+    positiveRatingsCount
+    feedbackRequestedCount
+    feedbackAnsweredCount
+    rating1Count
+    rating2Count
+    rating3Count
+    rating4Count
+    rating5Count
     createdAt
   }
 `));

package/index.esm.js

@@ -2562,6 +2562,15 @@ const AgentReportFragmentDoc = gql(_t9$1 || (_t9$1 = _$4`
     responseRate
     averageRating
     csat
+    ratedConversationsCount
+    positiveRatingsCount
+    feedbackRequestedCount
+    feedbackAnsweredCount
+    rating1Count
+    rating2Count
+    rating3Count
+    rating4Count
+    rating5Count
     createdAt
   }
 `));
@@ -2619,6 +2628,15 @@ const ConversationReportFragmentDoc = gql(_t10$1 || (_t10$1 = _$4`
     responseRate
     averageRating
     csat
+    ratedConversationsCount
+    positiveRatingsCount
+    feedbackRequestedCount
+    feedbackAnsweredCount
+    rating1Count
+    rating2Count
+    rating3Count
+    rating4Count
+    rating5Count
     createdAt
   }
 `));

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@bcrumbs.net/inbox",
   "description": "Inbox widget for Bread Crumbs portals",
-  "version": "0.0.75",
+  "version": "0.0.77",
   "keyword": [
     "bcrumbs",
     "bc-ui",
@@ -25,7 +25,7 @@
   },
   "dependencies": {
     "@bcrumbs.net/bc-shared": "^0.0.12",
-    "@bcrumbs.net/bc-ui": "^0.0.17",
+    "@bcrumbs.net/bc-ui": "^0.0.18",
     "@bcrumbs.net/bc-api": "^0.0.49",
     "@azure/storage-blob": "^12.25.0"
   },

package/src/graphql.autogenerated.d.ts

@@ -248,6 +248,16 @@ export type AgentReport = {
     createdAt: Scalars['DateTime']['output'];
     /** The CSAT percentage (4 and 5 ratings over rated conversations). */
     csat: Scalars['Float']['output'];
+    /**
+     * The number of requested conversations where the client gave a rating.
+     * Response rate = feedbackAnsweredCount / feedbackRequestedCount.
+     */
+    feedbackAnsweredCount: Scalars['Int']['output'];
+    /**
+     * The number of closed conversations where the rating AI asked for feedback.
+     * Request rate = feedbackRequestedCount / conversationCount.
+     */
+    feedbackRequestedCount: Scalars['Int']['output'];
     /** Conversations included in avgFirstResponseTime (client messaged before the agent replied). */
     firstResponseConversationCount: Scalars['Int']['output'];
     id: Scalars['ID']['output'];
@@ -255,6 +265,20 @@ export type AgentReport = {
     integrationId?: Maybe<Scalars['ID']['output']>;
     /** The number of new client conversations in the hour. */
     newClientConvCount?: Maybe<Scalars['Int']['output']>;
+    /** The number of ratings of 4 (Great) or 5 (Amazing). */
+    positiveRatingsCount: Scalars['Int']['output'];
+    /** The number of closed conversations that received a rating. */
+    ratedConversationsCount: Scalars['Int']['output'];
+    /** The number of ratings with score 1 (Terrible). */
+    rating1Count: Scalars['Int']['output'];
+    /** The number of ratings with score 2 (Bad). */
+    rating2Count: Scalars['Int']['output'];
+    /** The number of ratings with score 3 (Ok). */
+    rating3Count: Scalars['Int']['output'];
+    /** The number of ratings with score 4 (Great). */
+    rating4Count: Scalars['Int']['output'];
+    /** The number of ratings with score 5 (Amazing). */
+    rating5Count: Scalars['Int']['output'];
     /** The percentage of conversations that received a rating. */
     responseRate: Scalars['Float']['output'];
     workspaceId: Scalars['Int']['output'];
@@ -1964,6 +1988,16 @@ export type ConversationReport = {
     createdAt: Scalars['DateTime']['output'];
     /** The CSAT percentage (4 and 5 ratings over rated conversations). */
     csat: Scalars['Float']['output'];
+    /**
+     * The number of requested conversations where the client gave a rating.
+     * Response rate = feedbackAnsweredCount / feedbackRequestedCount.
+     */
+    feedbackAnsweredCount: Scalars['Int']['output'];
+    /**
+     * The number of closed conversations where the rating AI asked for feedback.
+     * Request rate = feedbackRequestedCount / conversationCount.
+     */
+    feedbackRequestedCount: Scalars['Int']['output'];
     /** Conversations included in avgFirstResponseTime (client messaged before the agent replied). */
     firstResponseConversationCount: Scalars['Int']['output'];
     /** The hour of the conversation report. */
@@ -1974,6 +2008,20 @@ export type ConversationReport = {
     integrationId: Scalars['ID']['output'];
     /** The number of new client conversations in the hour. */
     newClientConvCount?: Maybe<Scalars['Int']['output']>;
+    /** The number of ratings of 4 (Great) or 5 (Amazing). */
+    positiveRatingsCount: Scalars['Int']['output'];
+    /** The number of closed conversations that received a rating. */
+    ratedConversationsCount: Scalars['Int']['output'];
+    /** The number of ratings with score 1 (Terrible). */
+    rating1Count: Scalars['Int']['output'];
+    /** The number of ratings with score 2 (Bad). */
+    rating2Count: Scalars['Int']['output'];
+    /** The number of ratings with score 3 (Ok). */
+    rating3Count: Scalars['Int']['output'];
+    /** The number of ratings with score 4 (Great). */
+    rating4Count: Scalars['Int']['output'];
+    /** The number of ratings with score 5 (Amazing). */
+    rating5Count: Scalars['Int']['output'];
     /** The percentage of conversations that received a rating. */
     responseRate: Scalars['Float']['output'];
     workspaceId: Scalars['Int']['output'];
@@ -6156,6 +6204,15 @@ export type AgentReportFragment = {
     responseRate: number;
     averageRating: number;
     csat: number;
+    ratedConversationsCount: number;
+    positiveRatingsCount: number;
+    feedbackRequestedCount: number;
+    feedbackAnsweredCount: number;
+    rating1Count: number;
+    rating2Count: number;
+    rating3Count: number;
+    rating4Count: number;
+    rating5Count: number;
     createdAt: any;
 };
 export type ConvStageReportFragment = {
@@ -6210,6 +6267,15 @@ export type ConversationReportFragment = {
     responseRate: number;
     averageRating: number;
     csat: number;
+    ratedConversationsCount: number;
+    positiveRatingsCount: number;
+    feedbackRequestedCount: number;
+    feedbackAnsweredCount: number;
+    rating1Count: number;
+    rating2Count: number;
+    rating3Count: number;
+    rating4Count: number;
+    rating5Count: number;
     createdAt: any;
 };
 export type AgentsReportQueryVariables = Exact<{
@@ -6234,6 +6300,15 @@ export type AgentsReportQuery = {
             responseRate: number;
             averageRating: number;
             csat: number;
+            ratedConversationsCount: number;
+            positiveRatingsCount: number;
+            feedbackRequestedCount: number;
+            feedbackAnsweredCount: number;
+            rating1Count: number;
+            rating2Count: number;
+            rating3Count: number;
+            rating4Count: number;
+            rating5Count: number;
             createdAt: any;
         }> | null;
     };
@@ -6315,6 +6390,15 @@ export type ConvsReportQuery = {
             responseRate: number;
             averageRating: number;
             csat: number;
+            ratedConversationsCount: number;
+            positiveRatingsCount: number;
+            feedbackRequestedCount: number;
+            feedbackAnsweredCount: number;
+            rating1Count: number;
+            rating2Count: number;
+            rating3Count: number;
+            rating4Count: number;
+            rating5Count: number;
             createdAt: any;
         }> | null;
     };