@babelforce/manager-sdk 0.38.0 → 0.40.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/dist/index.d.ts CHANGED
@@ -3,12 +3,17 @@ import { Client } from '@hey-api/client-fetch';
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  /**
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  * How the SDK authenticates against the manager API.
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  *
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- * - `clientCredentials` — the recommended server-to-server mode; OAuth2 client_credentials grant
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- * against `/oauth/token`. The token is fetched lazily on the first request and refreshed
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- * transparently before it expires.
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- * - `bearer` — a bearer token you already obtained.
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+ * - `clientCredentials` — server-to-server OAuth2 client_credentials grant against `/oauth/token`.
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+ * The token is fetched lazily on the first request and refreshed transparently before it expires.
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+ * Requires an OAuth2 application (client id/secret); see the Authentication guide for the current
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+ * availability caveat.
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+ * - `bearer` — a bearer token you already obtained (e.g. the access token from a PKCE flow).
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  * - `password` — OAuth2 password grant against `/oauth/token`; the token is fetched lazily on the
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  * first request and refreshed transparently before it expires. Convenience for interactive/dev use.
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+ * - `refreshToken` — a refresh token obtained from the Authorization Code + PKCE flow. The SDK
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+ * exchanges it for an access token lazily and refreshes transparently, capturing the rotated
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+ * refresh token on each use (refresh tokens are single-use). The recommended way to run a
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+ * long-lived client on behalf of a user.
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  */
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  type Auth = {
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  kind: 'clientCredentials';
@@ -22,12 +27,46 @@ type Auth = {
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  user: string;
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  pass: string;
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  clientId?: string;
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+ } | {
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+ kind: 'refreshToken';
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+ refreshToken: string;
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+ clientId?: string;
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+ clientSecret?: string;
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  };
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  interface TokenResponse {
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  access_token: string;
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  expires_in?: number;
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  token_type?: string;
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+ /** Present for the authorization_code (offline) and refresh_token grants; rotated on every use. */
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+ refresh_token?: string;
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+ }
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+ interface PkceChallenge {
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+ /** The high-entropy secret to keep client-side and send with {@link authorizationCodeGrant}. */
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+ codeVerifier: string;
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+ /** The base64url(SHA-256(codeVerifier)) value to send with {@link buildAuthorizeUrl}. */
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+ codeChallenge: string;
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+ codeChallengeMethod: 'S256';
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+ }
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+ /**
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+ * Generate a PKCE code verifier + S256 challenge (RFC 7636). Pass `codeChallenge` to
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+ * {@link buildAuthorizeUrl} and keep `codeVerifier` to later exchange the returned code via
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+ * {@link authorizationCodeGrant}. Uses the Web Crypto API (Node 18+ / browsers).
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+ */
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+ declare function pkceChallenge(): Promise<PkceChallenge>;
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+ interface AuthorizeUrlOptions {
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+ baseUrl: string;
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+ clientId: string;
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+ redirectUri: string;
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+ scope: string;
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+ codeChallenge: string;
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+ state?: string;
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+ codeChallengeMethod?: 'S256' | 'plain';
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  }
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+ /**
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+ * Build the `GET {baseUrl}/oauth/authorize` URL that starts the Authorization Code + PKCE flow.
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+ * Redirect the user to it; babelforce redirects back to `redirectUri` with a `code`.
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+ */
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+ declare function buildAuthorizeUrl(opts: AuthorizeUrlOptions): string;
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  /**
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  * Exchange a username/password for a bearer token via the manager OAuth2 password grant
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  * (`POST {baseUrl}/oauth/token`). Exposed for callers who want to manage tokens themselves.
@@ -39,6 +78,42 @@ declare function passwordGrant(opts: {
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  clientId?: string;
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  fetch?: typeof fetch;
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  }): Promise<TokenResponse>;
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+ /**
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+ * Exchange a client id/secret for a bearer token via the manager OAuth2 client_credentials grant
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+ * (`POST {baseUrl}/oauth/token`). Exposed for callers who want to manage tokens themselves.
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+ */
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+ declare function clientCredentialsGrant(opts: {
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+ baseUrl: string;
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+ clientId: string;
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+ clientSecret: string;
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+ fetch?: typeof fetch;
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+ }): Promise<TokenResponse>;
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+ /**
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+ * Exchange an authorization `code` (from the PKCE consent redirect) for tokens via the
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+ * authorization_code grant. Public clients pass only `codeVerifier`; confidential clients may also
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+ * pass `clientSecret`. Returns an access token and (for offline access) a rotating refresh token.
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+ */
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+ declare function authorizationCodeGrant(opts: {
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+ baseUrl: string;
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+ code: string;
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+ redirectUri: string;
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+ clientId: string;
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+ codeVerifier: string;
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+ clientSecret?: string;
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+ fetch?: typeof fetch;
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+ }): Promise<TokenResponse>;
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+ /**
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+ * Exchange the most-recently-issued refresh token for a fresh token set via the refresh_token grant.
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+ * Refresh tokens are rotated on every use — the response carries the next one. Exposed for callers
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+ * who want to manage tokens themselves; the `refreshToken` auth mode does this transparently.
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+ */
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+ declare function refreshTokenGrant(opts: {
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+ baseUrl: string;
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+ refreshToken: string;
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+ clientId?: string;
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+ clientSecret?: string;
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+ fetch?: typeof fetch;
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+ }): Promise<TokenResponse>;
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  /**
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  * Automatic request retries for the manager SDK.
@@ -91,11 +166,26 @@ type ActionProxyResponseResponse = {
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  */
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  contentType?: string;
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  };
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+ /**
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+ * Request body to add a lead to a lead-list.
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+ */
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  type AddOutboundLeadRequest = {
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+ /**
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+ * Customer-supplied lead identifier, unique within the lead-list.
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+ */
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  uid: string;
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+ /**
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+ * Phone number to dial, in E.164 format.
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+ */
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  number: string;
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+ /**
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+ * Dial priority within the list; higher-ranked leads are dialled first.
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+ */
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  rank?: number;
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  };
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+ /**
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+ * An ACD agent — a person or integration seat that handles calls and conversations and can belong to one or more agent groups.
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+ */
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  type Agent = {
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  /**
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  * The unique Identifier (UUID) of the object
@@ -128,8 +218,17 @@ type Agent = {
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  state?: AgentLineStatus;
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  presence?: AgentPresence;
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  status?: AgentStatus;
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+ /**
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+ * The agent's current activity.
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+ */
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  activity?: string;
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+ /**
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+ * Human-readable status label for display.
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+ */
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  display_status?: string;
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+ /**
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+ * Whether the agent is currently available to take calls.
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+ */
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  available?: boolean;
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  /**
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  * A List of Tags describing an Object
@@ -175,11 +274,17 @@ type AgentBulkResponseBulkInner = {
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  error?: string;
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  item?: Agent;
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  };
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+ /**
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+ * A named group of agents, used for queue routing and reporting.
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+ */
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  type AgentGroup = {
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  /**
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  * The unique Identifier (UUID) of the object
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  */
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  id: string;
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+ /**
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+ * The group's name.
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+ */
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  name: string;
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  /**
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  * A List of Tags describing an Object
@@ -298,9 +403,21 @@ type AgentOutboundCallRequest = {
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  type AgentPasswordUpdateRequest = {
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  newPassword: string;
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  };
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+ /**
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+ * An agent presence state — `available`, or a custom busy reason.
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+ */
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  type AgentPresence = {
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+ /**
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+ * Whether agents in this presence can take calls.
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+ */
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  available: boolean;
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+ /**
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+ * Human-readable presence label.
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+ */
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  label: string;
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+ /**
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+ * The presence's unique name/key.
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+ */
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  name: string;
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  };
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  type AgentPresenceInfo = {
@@ -356,8 +473,17 @@ type AgentShort = {
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  */
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  number: string;
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  };
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+ /**
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+ * An agent's composite status — account, availability, line, and outbound state.
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+ */
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  type AgentStatus = {
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+ /**
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+ * Whether the agent's account is enabled.
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+ */
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  enabled: boolean;
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+ /**
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+ * Whether the agent is currently available to take calls.
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+ */
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  available: boolean;
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  outbound_status: AgentStatusOutboundStatus;
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  line_status: AgentLineStatus;
@@ -493,7 +619,13 @@ type Application = ({
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  } & TextToSpeechApplication) | ({
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  module?: 'transfer';
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  } & TransferApplication);
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+ /**
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+ * Request body to create an IVR voice-application. The chosen `module` fixes the application's type; its module-specific settings are then configured via update.
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+ */
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  type ApplicationCreateBody = {
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+ /**
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+ * The application's name.
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+ */
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  name: string;
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  module: IvrModule;
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  };
@@ -691,12 +823,18 @@ type AvailableExpression = {
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  groupLabel: string;
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  formatDescription: string;
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  };
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+ /**
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+ * A babeldesk dashboard — a wallboard of widgets shared with a set of users and roles.
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+ */
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  type Babeldesk = {
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  /**
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  * The unique Identifier (UUID) of the object
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  */
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  id: string;
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  dateCreated?: string;
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+ /**
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+ * The dashboard's label (unique per customer).
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+ */
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  label?: string;
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  users?: Array<ManagedUserEmail>;
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  /**
@@ -715,24 +853,51 @@ type BabeldeskItemResponse = {
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  */
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  success: boolean;
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  };
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+ /**
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+ * A widget that can be placed on a babeldesk dashboard.
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+ */
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  type BabeldeskWidget = {
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  /**
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  * The unique Identifier (UUID) of the object
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  */
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  id: string;
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  dateCreated?: string;
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+ /**
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+ * The widget type (e.g. `bar`, `iframe`).
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+ */
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  type?: string;
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+ /**
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+ * The widget's label (unique per customer).
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+ */
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  label?: string;
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+ /**
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+ * For iframe widgets, the URL embedded in the widget.
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+ */
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  iframeSource?: string;
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  /**
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  * A List of babeldesk widget metrics
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  */
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  metrics?: Array<BabeldeskWidgetMetric>;
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  };
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+ /**
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+ * The placement of a widget on a dashboard's grid.
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+ */
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  type BabeldeskWidgetInstance = {
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+ /**
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+ * Column position on the dashboard grid.
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+ */
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  posX?: number;
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+ /**
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+ * Row position on the dashboard grid.
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+ */
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  posY?: number;
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+ /**
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+ * Width in grid columns.
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+ */
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  width?: number;
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+ /**
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+ * Height in grid rows.
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+ */
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  height?: number;
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  /**
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  * The unique Identifier (UUID) of the object
@@ -746,9 +911,21 @@ type BabeldeskWidgetItemResponse = {
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  */
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  success: boolean;
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  };
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+ /**
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+ * A metric displayed by a babeldesk widget.
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+ */
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  type BabeldeskWidgetMetric = {
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+ /**
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+ * The metric name.
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+ */
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  name?: string;
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+ /**
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+ * The call direction/type the metric covers.
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+ */
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  type?: string;
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+ /**
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+ * The metric fields to display.
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+ */
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  fields?: Array<string>;
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  /**
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  * A list of call states
@@ -804,13 +981,25 @@ type BulkUpdateRequest = {
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  [key: string]: unknown;
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  }>;
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  };
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+ /**
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+ * A business-hours profile — a named, time-zoned set of weekly open ranges used by call flows to branch on whether the account is open.
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+ */
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  type BusinessHour = {
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  /**
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  * The unique Identifier (UUID) of the object
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  */
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  id: string;
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+ /**
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+ * The profile's name (unique per customer).
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+ */
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  name: string;
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+ /**
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+ * Whether the profile is active and evaluated by call flows.
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+ */
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  enabled?: boolean;
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+ /**
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+ * IANA time zone the ranges are evaluated in.
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+ */
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  timeZone: string;
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  /**
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  * Whether the profile is currently within an open range
@@ -873,8 +1062,17 @@ type BusinessHourRangeBody = {
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  * A weekday + time-of-day boundary
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  */
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  type BusinessHourRangeBound = {
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+ /**
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+ * Day of the week the boundary falls on.
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+ */
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  day: 'monday' | 'tuesday' | 'wednesday' | 'thursday' | 'friday' | 'saturday' | 'sunday';
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+ /**
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+ * Hour of day, 0–23.
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+ */
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  hour: number;
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+ /**
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+ * Minute of the hour, 0–59.
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+ */
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  minute: number;
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  };
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  type BusinessHourRangeItemResponse = {
@@ -894,14 +1092,29 @@ type BusinessHourRangeListResponse = {
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  type BusinessHourRangesBody = {
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  ranges: Array<BusinessHourRangeBody>;
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  };
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+ /**
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+ * A customer calendar — a named, time-zoned set of date ranges (typically holidays) used by call flows to branch on whether a date is blocked.
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+ */
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  type Calendar = {
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  /**
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  * The unique Identifier (UUID) of the object
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  */
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  id: string;
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+ /**
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+ * The calendar's name (unique per customer).
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+ */
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  name: string;
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+ /**
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+ * IANA time zone the calendar's dates are evaluated in.
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+ */
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  timeZone: string;
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+ /**
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+ * Whether the calendar is active and evaluated by call flows.
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+ */
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  enabled?: boolean;
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+ /**
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+ * Number of date ranges configured on the calendar.
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+ */
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  dateCount?: number;
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  /**
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  * A List of Tags describing an Object
@@ -912,15 +1125,24 @@ type CalendarBulkUpdateRequest = {
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  items: Array<BusinessHourBulkUpdateRequestItemsInner>;
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  };
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  /**
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- * A date range within a calendar (e.g. a holiday)
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+ * A date range within a calendar (e.g. a holiday).
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  */
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  type CalendarDate = {
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  /**
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  * The unique Identifier (UUID) of the object
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  */
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  id: string;
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+ /**
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+ * A human-readable name for the date range (unique per calendar).
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+ */
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  label: string;
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+ /**
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+ * Inclusive start of the date range.
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+ */
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  dateStart: string;
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+ /**
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+ * Exclusive end of the date range (must be after dateStart).
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+ */
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  dateEnd: string;
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  type: CalendarDateType;
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  /**
@@ -929,11 +1151,20 @@ type CalendarDate = {
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  active?: boolean;
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  };
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  /**
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- * Fields to create or update a calendar date
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+ * Fields to create or update a calendar date.
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  */
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  type CalendarDateBody = {
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+ /**
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+ * A human-readable name for the date range (unique per calendar).
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+ */
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  label: string;
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+ /**
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+ * Inclusive start of the date range.
1163
+ */
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  dateStart: string;
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+ /**
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+ * Exclusive end of the date range (must be after dateStart).
1167
+ */
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  dateEnd: string;
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  type?: CalendarDateType;
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  };
@@ -1115,20 +1346,35 @@ type CallSource = 'queue' | 'webrtc' | 'api' | 'dialer' | 'dial' | 'transfer' |
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  type CallState = 'init' | 'scheduled' | 'ringing' | 'in-progress' | 'queued' | 'bridged' | 'canceled' | 'busy' | 'no-answer' | 'purged' | 'completed' | 'failed';
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  type CallType = 'inbound' | 'outbound';
1117
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  /**
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- * An outbound dialer campaign
1349
+ * An outbound dialer campaign — the container for the leads to be dialled.
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  */
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  type Campaign = {
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  /**
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  * The unique Identifier (UUID) of the object
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  */
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  id: string;
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+ /**
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+ * The campaign's name.
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+ */
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  name: string;
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+ /**
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+ * Number shown to leads as the caller ID.
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+ */
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  displayNumber?: string;
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+ /**
1365
+ * Whether the campaign is active.
1366
+ */
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  active?: boolean;
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+ /**
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+ * Whether the campaign runs in test mode (no real dials).
1370
+ */
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  testMode?: boolean;
1129
- leadList?: GlobalQueueSelectionTrigger;
1372
+ leadList?: CampaignLeadList;
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  listOrder?: CampaignListOrder;
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  recording?: CampaignRecording;
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+ /**
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+ * Ratio of simultaneous dials to available agents.
1377
+ */
1132
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  callRatio?: number;
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  };
1134
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  type CampaignHopperResponse = {
@@ -1175,6 +1421,19 @@ type CampaignStatisticsResponse = {
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  items: Array<CampaignStatisticsItem>;
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  success: boolean;
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  };
1424
+ /**
1425
+ * The lead-list the campaign currently works on, if any.
1426
+ */
1427
+ type CampaignLeadList = {
1428
+ /**
1429
+ * The unique Identifier (UUID) of the object
1430
+ */
1431
+ id?: string;
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+ /**
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+ * The lead-list's name.
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+ */
1435
+ name?: string;
1436
+ } | null;
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  type Conference = {
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  /**
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  * The unique Identifier (UUID) of the object
@@ -1216,6 +1475,9 @@ type ConferenceMember = {
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  };
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  type ConferenceMemberState = 'pending' | 'added' | 'removed';
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  type ConferenceState = 'created' | 'finished';
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+ /**
1479
+ * A conversation — the container that ties together every interaction (calls, SMS, queue and integration events) with one consumer over time.
1480
+ */
1219
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  type Conversation = {
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  /**
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  * The unique Identifier (UUID) of the object
@@ -1223,8 +1485,14 @@ type Conversation = {
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  id: string;
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  dateCreated?: string;
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  state?: ConversationState;
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+ /**
1489
+ * The consumer's phone number, when the conversation is identified by phone.
1490
+ */
1226
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  phone?: string;
1227
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  };
1493
+ /**
1494
+ * A single event within a conversation — something that happened on a call, SMS, queue, integration, or a custom event added by a user.
1495
+ */
1228
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  type ConversationEvent = {
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  /**
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  * The unique Identifier (UUID) of the object
@@ -1235,9 +1503,12 @@ type ConversationEvent = {
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  */
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  conversationId?: string;
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  type: ConversationEventType;
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+ /**
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+ * The event name — what happened.
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+ */
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  name: string;
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  /**
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- * Level of Detail
1511
+ * Level of detail of the event (higher = more detail).
1241
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  */
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  lod?: number;
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  dateCreated?: string;
@@ -1252,14 +1523,23 @@ type ConversationEventItemResponse = {
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  success: boolean;
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  };
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  /**
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- * A user event to add to a conversation
1526
+ * A custom user event to add to a conversation.
1256
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  */
1257
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  type ConversationEventRequest = {
1529
+ /**
1530
+ * The event name — what happened.
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+ */
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  name: string;
1533
+ /**
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+ * Arbitrary key/value payload stored with the event.
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+ */
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  data?: {
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  [key: string]: unknown;
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  };
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  };
1540
+ /**
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+ * The area of concern an event belongs to — which subsystem produced it.
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+ */
1263
1543
  type ConversationEventType = 'call' | 'sms' | 'queue' | 'application' | 'integration' | 'agent' | 'external';
1264
1544
  type ConversationItemResponse = {
1265
1545
  item: Conversation;
@@ -1269,14 +1549,14 @@ type ConversationItemResponse = {
1269
1549
  success: boolean;
1270
1550
  };
1271
1551
  /**
1272
- * Key-Values of Variables
1552
+ * A flat key/value map of session variables shared between the conversation and its live call session.
1273
1553
  */
1274
1554
  type ConversationSessionVariables = {
1275
1555
  [key: string]: unknown;
1276
1556
  };
1277
1557
  type ConversationSessionVariablesItemResponse = {
1278
1558
  /**
1279
- * Key-Values of Variables
1559
+ * A flat key/value map of session variables shared between the conversation and its live call session.
1280
1560
  */
1281
1561
  item: {
1282
1562
  [key: string]: unknown;
@@ -1286,6 +1566,9 @@ type ConversationSessionVariablesItemResponse = {
1286
1566
  */
1287
1567
  success: boolean;
1288
1568
  };
1569
+ /**
1570
+ * Whether the conversation is currently open or closed.
1571
+ */
1289
1572
  type ConversationState = 'open' | 'closed';
1290
1573
  type CreateCampaignRequest = {
1291
1574
  name: string;
@@ -1295,19 +1578,43 @@ type CreateCampaignRequest = {
1295
1578
  listOrder: CampaignListOrder;
1296
1579
  callRatio?: number;
1297
1580
  };
1581
+ /**
1582
+ * Request body to create or rename a lead-list.
1583
+ */
1298
1584
  type CreateListRequest = {
1585
+ /**
1586
+ * The lead-list's name (unique per customer).
1587
+ */
1299
1588
  name: string;
1300
1589
  };
1590
+ /**
1591
+ * Request body to create a user.
1592
+ */
1301
1593
  type CreateManagedUserRequest = {
1594
+ /**
1595
+ * The user's initial password; a random one is generated if omitted.
1596
+ */
1302
1597
  password?: string;
1598
+ /**
1599
+ * The user's login email address (unique per account).
1600
+ */
1303
1601
  email: string;
1602
+ /**
1603
+ * Whether to enable and activate the user immediately.
1604
+ */
1304
1605
  activated?: boolean;
1305
1606
  /**
1306
1607
  * A List of Roles which are associated with the current User
1307
1608
  */
1308
1609
  roles: Array<AccountRole$1>;
1309
1610
  };
1611
+ /**
1612
+ * Request body to create a lead-list.
1613
+ */
1310
1614
  type CreateOutboundListRequest = {
1615
+ /**
1616
+ * The lead-list's name (unique per customer).
1617
+ */
1311
1618
  name: string;
1312
1619
  };
1313
1620
  type CreateTestCallRequest = {
@@ -1326,7 +1633,13 @@ type CreateTestCallRequest = {
1326
1633
  [key: string]: unknown;
1327
1634
  };
1328
1635
  };
1636
+ /**
1637
+ * Request body to create a custom event.
1638
+ */
1329
1639
  type CustomEventRequest = {
1640
+ /**
1641
+ * The custom event's name (combined with the `custom` type as its code).
1642
+ */
1330
1643
  name: string;
1331
1644
  /**
1332
1645
  * A List of Tags describing an Object
@@ -1395,6 +1708,9 @@ type DashboardUser = {
1395
1708
  * The unique Identifier (UUID) of the object
1396
1709
  */
1397
1710
  id: string;
1711
+ /**
1712
+ * The user's login email address.
1713
+ */
1398
1714
  email: string;
1399
1715
  };
1400
1716
  type DashboardUsersResponse = {
@@ -1414,19 +1730,25 @@ type DefaultV2MessageResponse = {
1414
1730
  */
1415
1731
  success: boolean;
1416
1732
  };
1733
+ /**
1734
+ * How the dialer places outbound calls — `standard` (automatic dialing), `manual` (agent-initiated), or `safety_first` (conservative pacing).
1735
+ */
1417
1736
  type DialMethod = 'standard' | 'manual' | 'safety_first';
1418
1737
  /**
1419
1738
  * The dial status of an outbound lead or call attempt
1420
1739
  */
1421
1740
  type DialStatus = 'pending' | 'new' | 'callback_hold' | 'answering_machine_auto' | 'busy_auto' | 'no_answer_auto' | 'disconnected_number_auto' | 'dropped' | 'in_call' | 'unknown' | 'picked_up' | 'voicemail' | 'agent_error' | 'not_viable' | 'queued' | 'dispo' | 'no_answer' | 'disconnected_number' | 'busy' | 'callback' | 'answering_machine' | 'not_interested' | 'do_not_call' | 'sale';
1422
1741
  /**
1423
- * A dialer behaviour
1742
+ * A named dialer-behaviour profile controlling how an outbound campaign places calls (its dial method and pacing settings).
1424
1743
  */
1425
1744
  type DialerBehaviour = {
1426
1745
  /**
1427
1746
  * The unique Identifier (UUID) of the object
1428
1747
  */
1429
1748
  id: string;
1749
+ /**
1750
+ * The profile's name (unique per customer).
1751
+ */
1430
1752
  name: string;
1431
1753
  dialMethod?: DialMethod;
1432
1754
  };
@@ -1434,7 +1756,13 @@ type DialerBehaviourItemResponse = {
1434
1756
  item: DialerBehaviour;
1435
1757
  success: boolean;
1436
1758
  };
1759
+ /**
1760
+ * Request body to create or update a dialer-behaviour profile.
1761
+ */
1437
1762
  type DialerBehaviourWriteBody = {
1763
+ /**
1764
+ * The profile's name (unique per customer).
1765
+ */
1438
1766
  name: string;
1439
1767
  dialMethod?: DialMethod;
1440
1768
  };
@@ -1476,6 +1804,9 @@ type EvaluateExpressionResponse = {
1476
1804
  evaluated?: unknown;
1477
1805
  message: string;
1478
1806
  };
1807
+ /**
1808
+ * A system event that automations can subscribe to, identified by its `code` (`<type>.<name>`, e.g. `call.inbound`).
1809
+ */
1479
1810
  type Event = {
1480
1811
  /**
1481
1812
  * The unique Identifier (UUID) of the object
@@ -1490,6 +1821,9 @@ type Event = {
1490
1821
  * Unique identifier of an Event
1491
1822
  */
1492
1823
  code: string;
1824
+ /**
1825
+ * Human-readable label for the event.
1826
+ */
1493
1827
  label: string;
1494
1828
  /**
1495
1829
  * A List of Tags describing an Object
@@ -1507,12 +1841,18 @@ type EventItemResponse = {
1507
1841
  * The Event category
1508
1842
  */
1509
1843
  type EventType = 'AGENT' | 'CALL' | 'CUSTOM' | 'MESSAGE' | 'RECORDING' | 'SMS' | 'TRANSACTION';
1844
+ /**
1845
+ * The files to delete.
1846
+ */
1510
1847
  type FileBulkDeleteRequest = {
1511
1848
  /**
1512
1849
  * File IDs to delete
1513
1850
  */
1514
1851
  ids: Array<ObjectUuid>;
1515
1852
  };
1853
+ /**
1854
+ * The files to bundle into a ZIP archive.
1855
+ */
1516
1856
  type FileBulkDownloadRequest = {
1517
1857
  /**
1518
1858
  * File IDs to include in the ZIP
@@ -1552,13 +1892,28 @@ type GetIntegrationProviderLogoResponseItem = {
1552
1892
  */
1553
1893
  base64?: string;
1554
1894
  };
1895
+ /**
1896
+ * An event trigger — an automation that fires its action when the subscribed event occurs (account-wide, unlike a per-application LocalAutomation).
1897
+ */
1555
1898
  type GlobalAutomation = BaseAutomation & GlobalAutomationEmbeddedEvent;
1556
1899
  type GlobalAutomationEmbeddedEvent = {
1557
1900
  event?: GlobalAutomationEvent;
1558
1901
  };
1902
+ /**
1903
+ * The event an event trigger subscribes to.
1904
+ */
1559
1905
  type GlobalAutomationEvent = {
1906
+ /**
1907
+ * The event's name (e.g. `inbound`).
1908
+ */
1560
1909
  name: string;
1910
+ /**
1911
+ * The event's type category (e.g. `call`).
1912
+ */
1561
1913
  type: string;
1914
+ /**
1915
+ * The provider that emits the event, when applicable.
1916
+ */
1562
1917
  provider?: string;
1563
1918
  };
1564
1919
  type GlobalAutomationItemResponse = {
@@ -1977,7 +2332,7 @@ type IntegrationUpdateRequest = {
1977
2332
  };
1978
2333
  type IvrModule = 'agentQueue' | 'agentic' | 'audioPlayer' | 'consumerQueue' | 'inputReader' | 'inputReader.v2' | 'promptPlayer' | 'recording' | 'simpleMenu' | 'speechToText' | 'switchNode' | 'textToSpeech' | 'transfer';
1979
2334
  /**
1980
- * An outbound dialer lead
2335
+ * An outbound dialer lead — one record in a lead-list, holding the number(s) to dial, its dial status, and any custom per-lead data.
1981
2336
  */
1982
2337
  type Lead = {
1983
2338
  /**
@@ -1985,7 +2340,7 @@ type Lead = {
1985
2340
  */
1986
2341
  id: string;
1987
2342
  /**
1988
- * Customer-supplied lead identifier
2343
+ * Customer-supplied lead identifier, unique within the lead-list.
1989
2344
  */
1990
2345
  uid?: string;
1991
2346
  /**
@@ -1996,14 +2351,38 @@ type Lead = {
1996
2351
  * The unique Identifier (UUID) of the object
1997
2352
  */
1998
2353
  campaignId?: string;
2354
+ /**
2355
+ * Primary phone number to dial, in E.164 format.
2356
+ */
1999
2357
  number: string;
2358
+ /**
2359
+ * First fallback number, tried when the primary is unreachable.
2360
+ */
2000
2361
  number2?: string;
2362
+ /**
2363
+ * Second fallback number.
2364
+ */
2001
2365
  number3?: string;
2366
+ /**
2367
+ * Caller ID presented when dialling this lead, overriding the campaign default.
2368
+ */
2002
2369
  callerId?: string;
2003
2370
  status?: DialStatus;
2371
+ /**
2372
+ * Dial priority within the list; higher-ranked leads are dialled first.
2373
+ */
2004
2374
  rank?: number;
2375
+ /**
2376
+ * Number of dial attempts made on this lead so far.
2377
+ */
2005
2378
  callCount?: number;
2379
+ /**
2380
+ * Total talk time across all attempts, in seconds.
2381
+ */
2006
2382
  duration?: number;
2383
+ /**
2384
+ * Whether the lead has been dialled since the list's call counters were last reset.
2385
+ */
2007
2386
  calledSinceReset?: boolean;
2008
2387
  dateCreated?: string;
2009
2388
  lastUpdated?: string;
@@ -2022,10 +2401,16 @@ type Lead = {
2022
2401
  } | null;
2023
2402
  };
2024
2403
  /**
2025
- * Lead IDs or UIDs to delete (provide one of `ids` or `uids`)
2404
+ * Lead IDs or UIDs to delete (provide one of `ids` or `uids`).
2026
2405
  */
2027
2406
  type LeadBulkDeleteRequest = {
2407
+ /**
2408
+ * Lead uuids to delete.
2409
+ */
2028
2410
  ids?: Array<ObjectUuid>;
2411
+ /**
2412
+ * Customer-supplied lead identifiers (`uid`) to delete.
2413
+ */
2029
2414
  uids?: Array<string>;
2030
2415
  };
2031
2416
  type LeadItemResponse = {
@@ -2033,20 +2418,23 @@ type LeadItemResponse = {
2033
2418
  success: boolean;
2034
2419
  };
2035
2420
  /**
2036
- * An outbound lead-list
2421
+ * A lead-list — a named collection of leads dialled by a campaign.
2037
2422
  */
2038
2423
  type LeadList = {
2039
2424
  /**
2040
2425
  * The unique Identifier (UUID) of the object
2041
2426
  */
2042
2427
  id: string;
2428
+ /**
2429
+ * The lead-list's name (unique per customer).
2430
+ */
2043
2431
  name: string;
2044
2432
  /**
2045
2433
  * The unique Identifier (UUID) of the object
2046
2434
  */
2047
2435
  campaignId?: string;
2048
2436
  /**
2049
- * Number of leads in the list
2437
+ * Number of leads in the list.
2050
2438
  */
2051
2439
  count?: number;
2052
2440
  };
@@ -2075,6 +2463,9 @@ type LeadUploadRequest = {
2075
2463
  */
2076
2464
  clear?: boolean;
2077
2465
  };
2466
+ /**
2467
+ * Result of a CSV lead upload — how many leads were imported.
2468
+ */
2078
2469
  type LeadUploadResponse = {
2079
2470
  item: LeadUploadResponseItem;
2080
2471
  success: boolean;
@@ -2084,28 +2475,55 @@ type LeadUploadResponseItem = {
2084
2475
  * The unique Identifier (UUID) of the object
2085
2476
  */
2086
2477
  listId?: string;
2478
+ /**
2479
+ * Number of leads imported from the file.
2480
+ */
2087
2481
  total?: number;
2482
+ /**
2483
+ * Human-readable summary of the import.
2484
+ */
2088
2485
  message?: string;
2089
2486
  };
2090
2487
  type ListModulesResponse = {
2091
2488
  items: Array<IvrModule>;
2092
2489
  };
2490
+ /**
2491
+ * A single live-log entry emitted while live logging is enabled.
2492
+ */
2093
2493
  type LiveLog = {
2094
2494
  /**
2095
2495
  * The unique Identifier (UUID) of the object
2096
2496
  */
2097
2497
  id: string;
2498
+ /**
2499
+ * Entry timestamp, as a Unix epoch in milliseconds.
2500
+ */
2098
2501
  time?: number;
2099
2502
  category: LiveLogCategory;
2100
2503
  level: LiveLogLevel;
2504
+ /**
2505
+ * The log message.
2506
+ */
2101
2507
  message: string;
2102
2508
  };
2509
+ /**
2510
+ * The subsystem that emitted the log entry.
2511
+ */
2103
2512
  type LiveLogCategory = 'ACTIONS' | 'APPLICATION' | 'VOICE_APPLICATIONS' | 'TRIGGERS' | 'EXPRESSIONS' | 'EVENT_TRIGGERS' | 'DIALER' | 'AGENT' | 'STORAGE' | 'VOICE' | 'TRANSACTION' | 'API';
2513
+ /**
2514
+ * The severity level of the log entry.
2515
+ */
2104
2516
  type LiveLogLevel = 'INFO' | 'DEBUG' | 'ERROR' | 'WARN' | 'TRACE';
2517
+ /**
2518
+ * An application action — a "local automation" attached to a single IVR application, run in `priority` order when the application is dispatched.
2519
+ */
2105
2520
  type LocalAutomation = BaseAutomation;
2521
+ /**
2522
+ * Optional context for dispatching an application's automations.
2523
+ */
2106
2524
  type LocalAutomationDispatch = {
2107
2525
  /**
2108
- * The ID of a Call to add to context
2526
+ * uuid of a call to add to the dispatch context.
2109
2527
  */
2110
2528
  callId?: string;
2111
2529
  };
@@ -2116,16 +2534,37 @@ type LocalAutomationItemResponse = {
2116
2534
  */
2117
2535
  success: boolean;
2118
2536
  };
2537
+ /**
2538
+ * A user account within the customer's account, with its login email, status flags, assigned roles and optionally the agent it is linked to.
2539
+ */
2119
2540
  type ManagedUser = {
2120
2541
  /**
2121
2542
  * The unique Identifier (UUID) of the object
2122
2543
  */
2123
2544
  id: string;
2545
+ /**
2546
+ * The user's login email address.
2547
+ */
2124
2548
  email: string;
2549
+ /**
2550
+ * Whether the user is enabled and may sign in.
2551
+ */
2125
2552
  enabled?: boolean;
2553
+ /**
2554
+ * Whether the user has activated their account.
2555
+ */
2126
2556
  activated?: boolean;
2557
+ /**
2558
+ * Whether the user's password has expired and must be reset.
2559
+ */
2127
2560
  passwordExpired?: boolean;
2561
+ /**
2562
+ * Whether the user's account has expired.
2563
+ */
2128
2564
  accountExpired?: boolean;
2565
+ /**
2566
+ * Whether the user's account is locked.
2567
+ */
2129
2568
  accountLocked?: boolean;
2130
2569
  /**
2131
2570
  * A List of Roles which are associated with the current User
@@ -2152,17 +2591,47 @@ type ManagedUserAgent = {
2152
2591
  type?: string;
2153
2592
  sourceId?: string;
2154
2593
  };
2594
+ /**
2595
+ * The definition of a metric — its id, a human description, and the filters it accepts when queried.
2596
+ */
2155
2597
  type MetricDefinition = {
2156
2598
  id: MetricId;
2599
+ /**
2600
+ * Human-readable description of what the metric measures.
2601
+ */
2157
2602
  description: string;
2603
+ /**
2604
+ * Tags categorizing the metric.
2605
+ */
2158
2606
  tags?: Array<string>;
2607
+ /**
2608
+ * The filters this metric accepts.
2609
+ */
2159
2610
  filters?: Array<MetricDefinitionFilter>;
2160
2611
  };
2612
+ /**
2613
+ * A filter a metric accepts when queried.
2614
+ */
2161
2615
  type MetricDefinitionFilter = {
2616
+ /**
2617
+ * The filter's parameter name.
2618
+ */
2162
2619
  name: string;
2620
+ /**
2621
+ * Human-readable description of the filter.
2622
+ */
2163
2623
  description: string;
2624
+ /**
2625
+ * The filter's value type.
2626
+ */
2164
2627
  type: string;
2628
+ /**
2629
+ * Expected value format, when applicable.
2630
+ */
2165
2631
  format?: string;
2632
+ /**
2633
+ * Allowed values, when the filter is an enumeration.
2634
+ */
2166
2635
  enum?: Array<string>;
2167
2636
  items?: MetricDefinitionFilterItems;
2168
2637
  };
@@ -2189,6 +2658,9 @@ type MetricIdItemsResponse = {
2189
2658
  */
2190
2659
  success: boolean;
2191
2660
  };
2661
+ /**
2662
+ * A metric query result — the computed value plus the request it was evaluated for.
2663
+ */
2192
2664
  type MetricResponse = {
2193
2665
  id: MetricId;
2194
2666
  /**
@@ -2239,14 +2711,29 @@ type ObjectListResponse = {
2239
2711
  * The unique Identifier (UUID) of the object
2240
2712
  */
2241
2713
  type ObjectUuid = string;
2714
+ /**
2715
+ * An outbound dialer campaign — the container for the leads to be dialled.
2716
+ */
2242
2717
  type OutboundCampaign = {
2243
2718
  /**
2244
2719
  * The unique Identifier (UUID) of the object
2245
2720
  */
2246
2721
  id: string;
2722
+ /**
2723
+ * The campaign's name.
2724
+ */
2247
2725
  name: string;
2726
+ /**
2727
+ * Whether the campaign is active.
2728
+ */
2248
2729
  active: boolean;
2730
+ /**
2731
+ * Number shown to leads as the caller ID.
2732
+ */
2249
2733
  displayNumber: string;
2734
+ /**
2735
+ * Whether the campaign runs in test mode (no real dials).
2736
+ */
2250
2737
  testMode: boolean;
2251
2738
  leadList?: OutboundCampaignLeadList;
2252
2739
  listOrder: CampaignListOrder;
@@ -2259,13 +2746,22 @@ type OutboundCampaignItemResponse = {
2259
2746
  */
2260
2747
  success: boolean;
2261
2748
  };
2749
+ /**
2750
+ * The lead-list the campaign currently works on.
2751
+ */
2262
2752
  type OutboundCampaignLeadList = {
2263
2753
  /**
2264
2754
  * The unique Identifier (UUID) of the object
2265
2755
  */
2266
2756
  id: string;
2757
+ /**
2758
+ * The lead-list's name.
2759
+ */
2267
2760
  name: string;
2268
2761
  };
2762
+ /**
2763
+ * An outbound dialer lead as returned when adding or updating a single lead — the number(s) to dial, dial status, attempt counters, and custom data.
2764
+ */
2269
2765
  type OutboundLead = {
2270
2766
  /**
2271
2767
  * The unique Identifier (UUID) of the object
@@ -2275,15 +2771,45 @@ type OutboundLead = {
2275
2771
  * The unique Identifier (UUID) of the object
2276
2772
  */
2277
2773
  listId: string;
2774
+ /**
2775
+ * Customer-supplied lead identifier, unique within the lead-list.
2776
+ */
2278
2777
  uid: string;
2778
+ /**
2779
+ * Primary phone number to dial, in E.164 format.
2780
+ */
2279
2781
  number: string;
2782
+ /**
2783
+ * First fallback number, tried when the primary is unreachable.
2784
+ */
2280
2785
  number2?: string;
2786
+ /**
2787
+ * Second fallback number.
2788
+ */
2281
2789
  number3?: string;
2790
+ /**
2791
+ * Caller ID presented when dialling this lead.
2792
+ */
2282
2793
  callerId: string;
2794
+ /**
2795
+ * Current dial status of the lead.
2796
+ */
2283
2797
  status: string;
2798
+ /**
2799
+ * Number of dial attempts made on this lead so far.
2800
+ */
2284
2801
  callCount: number;
2802
+ /**
2803
+ * Total talk time across all attempts, in seconds.
2804
+ */
2285
2805
  duration: number;
2806
+ /**
2807
+ * Whether the lead has been dialled since the list's call counters were last reset.
2808
+ */
2286
2809
  calledSinceReset: boolean;
2810
+ /**
2811
+ * Dial priority within the list; higher-ranked leads are dialled first.
2812
+ */
2287
2813
  rank: number;
2288
2814
  dateCreated: string;
2289
2815
  lastUpdated: string;
@@ -2298,13 +2824,25 @@ type OutboundLeadItemResponse = {
2298
2824
  */
2299
2825
  success: boolean;
2300
2826
  };
2827
+ /**
2828
+ * A lead-list — a named collection of leads dialled by a campaign.
2829
+ */
2301
2830
  type OutboundList = {
2302
2831
  /**
2303
2832
  * The unique Identifier (UUID) of the object
2304
2833
  */
2305
2834
  id: string;
2835
+ /**
2836
+ * The lead-list's name (unique per customer).
2837
+ */
2306
2838
  name: string;
2839
+ /**
2840
+ * Number of leads currently in the list.
2841
+ */
2307
2842
  count?: number;
2843
+ /**
2844
+ * uuid of the campaign this list is assigned to, if any.
2845
+ */
2308
2846
  campaignId?: string;
2309
2847
  };
2310
2848
  type OutboundListItemResponse = {
@@ -2334,20 +2872,29 @@ type Pagination = {
2334
2872
  max?: number;
2335
2873
  next?: string;
2336
2874
  };
2875
+ /**
2876
+ * A CSV file of phonebook entries to upload.
2877
+ */
2337
2878
  type PhonebookCsvFile = {
2879
+ /**
2880
+ * CSV file with `label` and `number` columns.
2881
+ */
2338
2882
  file: Blob | File;
2339
2883
  };
2884
+ /**
2885
+ * A phonebook entry — a labelled phone number that can be referenced by name in call flows.
2886
+ */
2340
2887
  type PhonebookEntry = {
2341
2888
  /**
2342
2889
  * The unique Identifier (UUID) of the object
2343
2890
  */
2344
2891
  id: string;
2345
2892
  /**
2346
- * A Label for the Phonebook-Entry
2893
+ * A label for the phonebook entry (unique per customer).
2347
2894
  */
2348
2895
  label: string;
2349
2896
  /**
2350
- * The Telephone-Number
2897
+ * The telephone number, in E.164 format.
2351
2898
  */
2352
2899
  number: string;
2353
2900
  /**
@@ -2362,13 +2909,25 @@ type PhonebookEntryItemResponse = {
2362
2909
  */
2363
2910
  success: boolean;
2364
2911
  };
2912
+ /**
2913
+ * An audio prompt played in call flows — either an uploaded audio file or text rendered via text-to-speech.
2914
+ */
2365
2915
  type Prompt = {
2366
2916
  /**
2367
2917
  * The unique Identifier (UUID) of the object
2368
2918
  */
2369
2919
  id: string;
2920
+ /**
2921
+ * The prompt's label (unique per customer).
2922
+ */
2370
2923
  label: string;
2924
+ /**
2925
+ * For text-to-speech prompts, the text rendered to audio.
2926
+ */
2371
2927
  text?: string;
2928
+ /**
2929
+ * The prompt's language (BCP-47/ISO code).
2930
+ */
2372
2931
  locale?: string;
2373
2932
  dateCreated: string;
2374
2933
  lastUpdated: string;
@@ -2394,9 +2953,21 @@ type Prompt = {
2394
2953
  tags?: Array<Tag>;
2395
2954
  file: FileReference;
2396
2955
  };
2956
+ /**
2957
+ * A multipart audio file upload for a prompt.
2958
+ */
2397
2959
  type PromptAudioFile = {
2960
+ /**
2961
+ * The audio file (WAV or MP3).
2962
+ */
2398
2963
  file: Blob | File;
2964
+ /**
2965
+ * The uploaded file's name.
2966
+ */
2399
2967
  filename?: string;
2968
+ /**
2969
+ * The prompt's label (unique per customer).
2970
+ */
2400
2971
  label?: string;
2401
2972
  };
2402
2973
  type PromptItemResponse = {
@@ -2442,15 +3013,33 @@ type PromptPlayerApplicationUpdateBody = {
2442
3013
  settings?: PromptPlayerApplicationSettings;
2443
3014
  module: 'promptPlayer';
2444
3015
  };
3016
+ /**
3017
+ * An ACD call queue — groups incoming calls and distributes them to the agents chosen by the queue's selections.
3018
+ */
2445
3019
  type Queue = {
2446
3020
  /**
2447
3021
  * The unique Identifier (UUID) of the object
2448
3022
  */
2449
3023
  id: string;
3024
+ /**
3025
+ * The queue's name.
3026
+ */
2450
3027
  name: string;
3028
+ /**
3029
+ * How many agents are dialled simultaneously per call.
3030
+ */
2451
3031
  maxDialCount?: number;
3032
+ /**
3033
+ * Post-call wrap-up time granted to an agent, in seconds.
3034
+ */
2452
3035
  wrapUpTime?: number;
3036
+ /**
3037
+ * How long an agent's device rings before moving on, in seconds.
3038
+ */
2453
3039
  defaultRingTimeout?: number;
3040
+ /**
3041
+ * Maximum number of calls allowed to wait in the queue.
3042
+ */
2454
3043
  maxSize?: number;
2455
3044
  /**
2456
3045
  * A List of Tags describing an Object
@@ -2718,6 +3307,9 @@ type QueuedCallBridgedQueue = {
2718
3307
  id?: string;
2719
3308
  name?: string;
2720
3309
  };
3310
+ /**
3311
+ * A voice recording of a call — its state, stored audio file, duration and the call and agent it belongs to.
3312
+ */
2721
3313
  type Recording = {
2722
3314
  /**
2723
3315
  * The unique Identifier (UUID) of the object
@@ -2727,6 +3319,9 @@ type Recording = {
2727
3319
  * Duration in Seconds
2728
3320
  */
2729
3321
  duration: number;
3322
+ /**
3323
+ * Public URL to download the recording's audio file.
3324
+ */
2730
3325
  url: string;
2731
3326
  state?: RecordingState;
2732
3327
  file: FileReference;
@@ -2737,12 +3332,21 @@ type Recording = {
2737
3332
  */
2738
3333
  tags: Array<Tag>;
2739
3334
  };
3335
+ /**
3336
+ * The agent who handled the recorded call.
3337
+ */
2740
3338
  type RecordingAgent = {
2741
3339
  /**
2742
3340
  * The unique Identifier (UUID) of the object
2743
3341
  */
2744
3342
  id: string;
3343
+ /**
3344
+ * The agent's name.
3345
+ */
2745
3346
  name: string;
3347
+ /**
3348
+ * The agent's telephone number.
3349
+ */
2746
3350
  number: string;
2747
3351
  };
2748
3352
  type RecordingApplication = {
@@ -2786,6 +3390,9 @@ type RecordingApplicationUpdateBody = {
2786
3390
  settings?: RecordingApplicationSettings;
2787
3391
  module: 'recording';
2788
3392
  };
3393
+ /**
3394
+ * The call the recording belongs to.
3395
+ */
2789
3396
  type RecordingCall = {
2790
3397
  /**
2791
3398
  * The unique Identifier (UUID) of the object
@@ -2796,7 +3403,13 @@ type RecordingCall = {
2796
3403
  */
2797
3404
  conversationId: string;
2798
3405
  type: CallType;
3406
+ /**
3407
+ * The calling party's number.
3408
+ */
2799
3409
  from: string;
3410
+ /**
3411
+ * The called party's number.
3412
+ */
2800
3413
  to: string;
2801
3414
  };
2802
3415
  type RecordingItemResponse = {
@@ -2819,7 +3432,13 @@ type RecordingStartRequest = {
2819
3432
  */
2820
3433
  tags?: Array<Tag>;
2821
3434
  };
3435
+ /**
3436
+ * Lifecycle state of a recording — from `init`/`recording` through `stored`, or `failed`/`deleted`/`missing`.
3437
+ */
2822
3438
  type RecordingState = 'init' | 'recording' | 'failed' | 'stopped' | 'stored' | 'deleted' | 'missing';
3439
+ /**
3440
+ * A recording's editable metadata.
3441
+ */
2823
3442
  type RecordingUpdateBody = {
2824
3443
  /**
2825
3444
  * A List of Tags describing an Object
@@ -2934,8 +3553,17 @@ type RestCreateAgent = {
2934
3553
  state?: AgentLineStatus;
2935
3554
  presence?: AgentPresence;
2936
3555
  status?: AgentStatus;
3556
+ /**
3557
+ * The agent's current activity.
3558
+ */
2937
3559
  activity?: string;
3560
+ /**
3561
+ * Human-readable status label for display.
3562
+ */
2938
3563
  display_status?: string;
3564
+ /**
3565
+ * Whether the agent is currently available to take calls.
3566
+ */
2939
3567
  available?: boolean;
2940
3568
  /**
2941
3569
  * A List of Tags describing an Object
@@ -3021,13 +3649,16 @@ type RestCreateGlobalAutomationEmbeddedEvent = {
3021
3649
  event?: GlobalAutomationEvent;
3022
3650
  };
3023
3651
  type RestCreateLocalAutomation = RestCreateBaseAutomation;
3652
+ /**
3653
+ * Request body to create a phonebook entry.
3654
+ */
3024
3655
  type RestCreatePhonebookEntry = {
3025
3656
  /**
3026
- * A Label for the Phonebook-Entry
3657
+ * A label for the phonebook entry (unique per customer).
3027
3658
  */
3028
3659
  label: string;
3029
3660
  /**
3030
- * The Telephone-Number
3661
+ * The telephone number, in E.164 format.
3031
3662
  */
3032
3663
  number: string;
3033
3664
  /**
@@ -3058,20 +3689,35 @@ type RestCreateQueueSelection = {
3058
3689
  tags?: Array<QueueSelectionTag>;
3059
3690
  agents?: Array<QueueSelectionAgent>;
3060
3691
  };
3692
+ /**
3693
+ * Request body to route a number to a voice application.
3694
+ */
3061
3695
  type RestCreateRouting = {
3062
3696
  application: RestCreateRoutingApplication;
3063
- number: RestCreateRoutingApplication;
3697
+ number: RestCreateRoutingNumber;
3064
3698
  /**
3065
3699
  * A List of Tags describing an Object
3066
3700
  */
3067
3701
  tags?: Array<Tag>;
3068
3702
  };
3703
+ /**
3704
+ * The voice application the number routes to (by id).
3705
+ */
3069
3706
  type RestCreateRoutingApplication = {
3070
3707
  /**
3071
3708
  * The unique Identifier (UUID) of the object
3072
3709
  */
3073
3710
  id?: string;
3074
3711
  };
3712
+ /**
3713
+ * The phone number being routed (by id).
3714
+ */
3715
+ type RestCreateRoutingNumber = {
3716
+ /**
3717
+ * The unique Identifier (UUID) of the object
3718
+ */
3719
+ id?: string;
3720
+ };
3075
3721
  type RestCreateTrigger = {
3076
3722
  name: string;
3077
3723
  type: TriggerType;
@@ -3109,8 +3755,17 @@ type RestUpdateAgent = {
3109
3755
  state?: AgentLineStatus;
3110
3756
  presence?: AgentPresence;
3111
3757
  status?: AgentStatus;
3758
+ /**
3759
+ * The agent's current activity.
3760
+ */
3112
3761
  activity?: string;
3762
+ /**
3763
+ * Human-readable status label for display.
3764
+ */
3113
3765
  display_status?: string;
3766
+ /**
3767
+ * Whether the agent is currently available to take calls.
3768
+ */
3114
3769
  available?: boolean;
3115
3770
  /**
3116
3771
  * A List of Tags describing an Object
@@ -3196,13 +3851,16 @@ type RestUpdateGlobalAutomationEmbeddedEvent = {
3196
3851
  event?: GlobalAutomationEvent;
3197
3852
  };
3198
3853
  type RestUpdateLocalAutomation = RestUpdateBaseAutomation;
3854
+ /**
3855
+ * Request body to update a phonebook entry.
3856
+ */
3199
3857
  type RestUpdatePhonebookEntry = {
3200
3858
  /**
3201
- * A Label for the Phonebook-Entry
3859
+ * A label for the phonebook entry (unique per customer).
3202
3860
  */
3203
3861
  label?: string;
3204
3862
  /**
3205
- * The Telephone-Number
3863
+ * The telephone number, in E.164 format.
3206
3864
  */
3207
3865
  number?: string;
3208
3866
  /**
@@ -3210,9 +3868,21 @@ type RestUpdatePhonebookEntry = {
3210
3868
  */
3211
3869
  tags?: Array<Tag>;
3212
3870
  };
3871
+ /**
3872
+ * Request body to update a prompt.
3873
+ */
3213
3874
  type RestUpdatePrompt = {
3875
+ /**
3876
+ * The prompt's label (unique per customer).
3877
+ */
3214
3878
  label?: string;
3879
+ /**
3880
+ * For text-to-speech prompts, the text rendered to audio.
3881
+ */
3215
3882
  text?: string;
3883
+ /**
3884
+ * The prompt's language (BCP-47/ISO code).
3885
+ */
3216
3886
  locale?: string;
3217
3887
  /**
3218
3888
  * Whether this Prompt is a Default-Prompt
@@ -3259,9 +3929,12 @@ type RestUpdateQueueSelection = {
3259
3929
  tags?: Array<QueueSelectionTag>;
3260
3930
  agents?: Array<QueueSelectionAgent>;
3261
3931
  };
3932
+ /**
3933
+ * Request body to update a routing.
3934
+ */
3262
3935
  type RestUpdateRouting = {
3263
3936
  application?: RestCreateRoutingApplication;
3264
- number?: RestCreateRoutingApplication;
3937
+ number?: RestCreateRoutingNumber;
3265
3938
  /**
3266
3939
  * A List of Tags describing an Object
3267
3940
  */
@@ -3276,13 +3949,16 @@ type RestUpdateTrigger = {
3276
3949
  */
3277
3950
  tags?: Array<Tag>;
3278
3951
  };
3952
+ /**
3953
+ * A routing — maps an inbound phone number to the voice application that handles its calls.
3954
+ */
3279
3955
  type Routing = {
3280
3956
  /**
3281
3957
  * The unique Identifier (UUID) of the object
3282
3958
  */
3283
3959
  id: string;
3284
- application: RestCreateRoutingApplication;
3285
- number: RestCreateRoutingApplication;
3960
+ application: RoutingApplication;
3961
+ number: RoutingNumber;
3286
3962
  /**
3287
3963
  * A List of Tags describing an Object
3288
3964
  */
@@ -3295,11 +3971,35 @@ type RoutingItemResponse = {
3295
3971
  */
3296
3972
  success: boolean;
3297
3973
  };
3974
+ /**
3975
+ * The voice application the number routes to.
3976
+ */
3977
+ type RoutingApplication = {
3978
+ /**
3979
+ * The unique Identifier (UUID) of the object
3980
+ */
3981
+ id?: string;
3982
+ };
3983
+ /**
3984
+ * The phone number being routed.
3985
+ */
3986
+ type RoutingNumber = {
3987
+ /**
3988
+ * The unique Identifier (UUID) of the object
3989
+ */
3990
+ id?: string;
3991
+ };
3992
+ /**
3993
+ * A phone number provisioned on the account, with its voice/SMS capabilities.
3994
+ */
3298
3995
  type ServiceNumber = {
3299
3996
  /**
3300
3997
  * The unique Identifier (UUID) of the object
3301
3998
  */
3302
3999
  id: string;
4000
+ /**
4001
+ * The phone number, in E.164 format.
4002
+ */
3303
4003
  number?: string;
3304
4004
  /**
3305
4005
  * If SMS Capability is enabled
@@ -3321,12 +4021,24 @@ type ServiceNumberItemResponse = {
3321
4021
  */
3322
4022
  success: boolean;
3323
4023
  };
4024
+ /**
4025
+ * A call session with its metadata and variables.
4026
+ */
3324
4027
  type SessionResponse = {
3325
4028
  item?: SessionResponseItem;
3326
4029
  success?: boolean;
3327
4030
  };
4031
+ /**
4032
+ * The call session.
4033
+ */
3328
4034
  type SessionResponseItem = {
4035
+ /**
4036
+ * The call session's uuid.
4037
+ */
3329
4038
  id?: string;
4039
+ /**
4040
+ * Whether the session is still valid (not expired).
4041
+ */
3330
4042
  valid?: boolean;
3331
4043
  /**
3332
4044
  * When the session was created
@@ -3386,71 +4098,212 @@ type SettingItemResponse = {
3386
4098
  item: Setting;
3387
4099
  success: boolean;
3388
4100
  };
4101
+ /**
4102
+ * The app-scope `agent.status` settings.
4103
+ */
3389
4104
  type SettingsAppAgentStatus = {
4105
+ /**
4106
+ * Whether status-based agent selection is enabled.
4107
+ */
3390
4108
  selectionEnabled: boolean;
3391
4109
  };
4110
+ /**
4111
+ * The app-scope `conversations` settings.
4112
+ */
3392
4113
  type SettingsAppConversations = {
4114
+ /**
4115
+ * Which conversations an agent may see — their own, their group's, or all.
4116
+ */
3393
4117
  conversationScope: 'OWN' | 'GROUP' | 'ALL';
4118
+ /**
4119
+ * Automatically close a conversation when its call ends.
4120
+ */
3394
4121
  autoClose: boolean;
3395
4122
  };
4123
+ /**
4124
+ * The app-scope `customer.logging` settings.
4125
+ */
3396
4126
  type SettingsAppCustomerLogging = {
4127
+ /**
4128
+ * Whether customer-level request logging is enabled.
4129
+ */
3397
4130
  enabled: boolean;
3398
4131
  };
4132
+ /**
4133
+ * The app-scope `integrations` settings.
4134
+ */
3399
4135
  type SettingsAppIntegrations = {
4136
+ /**
4137
+ * Integration that backs conversation task creation.
4138
+ */
3400
4139
  taskIntegration: string | null;
4140
+ /**
4141
+ * Action key used to create a task for a conversation.
4142
+ */
3401
4143
  conversationTaskKey: string | null;
4144
+ /**
4145
+ * Integration that backs agent scripting.
4146
+ */
3402
4147
  scriptingIntegration: string | null;
4148
+ /**
4149
+ * Action key used to fetch a conversation script.
4150
+ */
3403
4151
  conversationScriptKey: string | null;
4152
+ /**
4153
+ * Action key used to fetch a campaign script.
4154
+ */
3404
4155
  conversationScriptCampaignKey: string | null;
3405
4156
  };
4157
+ /**
4158
+ * The audit-scope `default` settings.
4159
+ */
3406
4160
  type SettingsAuditDefault = {
4161
+ /**
4162
+ * Whether audit logging is enabled.
4163
+ */
3407
4164
  enabled: boolean;
4165
+ /**
4166
+ * Whether audit entries are anonymized.
4167
+ */
3408
4168
  anonymized: boolean;
3409
4169
  };
3410
4170
  type SettingsListResponse = {
3411
4171
  items: Array<Setting>;
3412
4172
  success: boolean;
3413
4173
  };
4174
+ /**
4175
+ * The retention-scope `periods` settings.
4176
+ */
3414
4177
  type SettingsRetentionPeriods = {
4178
+ /**
4179
+ * Default data retention period, in days.
4180
+ */
3415
4181
  defaultPeriod: number;
4182
+ /**
4183
+ * Retention period for recording files, in days.
4184
+ */
3416
4185
  recordingFiles: number;
4186
+ /**
4187
+ * Retention period for call records, in days.
4188
+ */
3417
4189
  calls: number;
3418
4190
  };
4191
+ /**
4192
+ * The telephony-scope `agent.inbound` settings.
4193
+ */
3419
4194
  type SettingsTelephonyAgentInbound = {
4195
+ /**
4196
+ * Wrap-up time in seconds after an inbound call ends busy.
4197
+ */
3420
4198
  wrapUpBusy: number;
4199
+ /**
4200
+ * Wrap-up time in seconds after an inbound call ends unreachable.
4201
+ */
3421
4202
  wrapUpUnreachable: number;
4203
+ /**
4204
+ * Wrap-up time in seconds after an inbound call is declined.
4205
+ */
3422
4206
  wrapUpDeclined: number;
3423
4207
  };
4208
+ /**
4209
+ * The telephony-scope `agent.outbound` settings.
4210
+ */
3424
4211
  type SettingsTelephonyAgentOutbound = {
4212
+ /**
4213
+ * Wrap-up time in seconds after an outbound call ends busy.
4214
+ */
3425
4215
  wrapUpBusy: number;
4216
+ /**
4217
+ * Wrap-up time in seconds after an outbound call ends unreachable.
4218
+ */
3426
4219
  wrapUpUnreachable: number;
4220
+ /**
4221
+ * Wrap-up time in seconds after an outbound call is declined.
4222
+ */
3427
4223
  wrapUpDeclined: number;
3428
4224
  };
4225
+ /**
4226
+ * The telephony-scope `agent.recording` settings.
4227
+ */
3429
4228
  type SettingsTelephonyAgentRecording = {
4229
+ /**
4230
+ * Hide the recording controls in the agent UI.
4231
+ */
3430
4232
  hideRecordingUi: boolean;
4233
+ /**
4234
+ * Allow agents to delete recordings.
4235
+ */
3431
4236
  allowDelete: boolean;
4237
+ /**
4238
+ * Default tag applied to new recordings.
4239
+ */
3432
4240
  tag: string;
4241
+ /**
4242
+ * Tags an agent may apply to a recording.
4243
+ */
3433
4244
  availableTags: Array<string>;
4245
+ /**
4246
+ * Always record outbound calls.
4247
+ */
3434
4248
  alwaysRecordOutbound: boolean;
3435
4249
  };
4250
+ /**
4251
+ * The telephony-scope `agent.wrapup` settings.
4252
+ */
3436
4253
  type SettingsTelephonyAgentWrapup = {
4254
+ /**
4255
+ * Allow agents to cancel wrap-up on inbound calls.
4256
+ */
3437
4257
  cancelWrapUp: boolean;
4258
+ /**
4259
+ * Allow agents to extend wrap-up on inbound calls.
4260
+ */
3438
4261
  extendWrapUp: boolean;
4262
+ /**
4263
+ * Maximum wrap-up extension for inbound calls, in seconds.
4264
+ */
3439
4265
  maxExtension: number;
4266
+ /**
4267
+ * Enable wrap-up for outbound calls.
4268
+ */
3440
4269
  enabledOutbound: boolean;
4270
+ /**
4271
+ * Allow agents to cancel wrap-up on outbound calls.
4272
+ */
3441
4273
  cancelWrapUpOutbound: boolean;
4274
+ /**
4275
+ * Allow agents to extend wrap-up on outbound calls.
4276
+ */
3442
4277
  extendWrapUpOutbound: boolean;
4278
+ /**
4279
+ * Maximum wrap-up extension for outbound calls, in seconds.
4280
+ */
3443
4281
  maxExtensionOutbound: number;
4282
+ /**
4283
+ * Default wrap-up time for outbound calls, in seconds.
4284
+ */
3444
4285
  wrapupTimeOutbound: number;
3445
4286
  };
4287
+ /**
4288
+ * The telephony-scope `post-call` settings.
4289
+ */
3446
4290
  type SettingsTelephonyPostCall = {
3447
4291
  /**
3448
4292
  * The unique Identifier (UUID) of the object
3449
4293
  */
3450
4294
  applicationId: string;
3451
4295
  };
4296
+ /**
4297
+ * The ui-scope `i18n` settings.
4298
+ */
3452
4299
  type SettingsUiI18N = {
4300
+ /**
4301
+ * Default UI locale (e.g. `en`, `de`).
4302
+ */
3453
4303
  locale: string;
4304
+ /**
4305
+ * Default UI timezone (IANA name, e.g. `Europe/Berlin`).
4306
+ */
3454
4307
  timezone: string;
3455
4308
  };
3456
4309
  type SimpleMenuApplication = {
@@ -3495,6 +4348,9 @@ type SimpleMenuItem = {
3495
4348
  key: InputReaderTerminationDigit;
3496
4349
  application: ResourceReference;
3497
4350
  };
4351
+ /**
4352
+ * A short message (SMS) sent or received on the account.
4353
+ */
3498
4354
  type Sms = {
3499
4355
  /**
3500
4356
  * The unique Identifier (UUID) of the object
@@ -3510,10 +4366,19 @@ type Sms = {
3510
4366
  agentId?: string;
3511
4367
  dateCreated: string;
3512
4368
  type: SmsType;
4369
+ /**
4370
+ * The sender's phone number, in E.164 format.
4371
+ */
3513
4372
  from: string;
4373
+ /**
4374
+ * The recipient's phone number, in E.164 format.
4375
+ */
3514
4376
  to: string;
3515
4377
  state: SmsState;
3516
4378
  source: SmsSource;
4379
+ /**
4380
+ * The message body.
4381
+ */
3517
4382
  text?: string;
3518
4383
  };
3519
4384
  type SmsItemResponse = {
@@ -3527,16 +4392,40 @@ type SmsItemResponse = {
3527
4392
  * An outbound SMS to send
3528
4393
  */
3529
4394
  type SmsSendRequest = {
4395
+ /**
4396
+ * The recipient's phone number, in E.164 format.
4397
+ */
3530
4398
  to: string;
4399
+ /**
4400
+ * The sender's phone number or registered sender ID.
4401
+ */
3531
4402
  from?: string;
4403
+ /**
4404
+ * The message body.
4405
+ */
3532
4406
  text: string;
4407
+ /**
4408
+ * Optional alphanumeric sender name shown to the recipient.
4409
+ */
3533
4410
  displayAs?: string;
4411
+ /**
4412
+ * Optional session variables to seed on the resulting conversation.
4413
+ */
3534
4414
  session?: {
3535
4415
  [key: string]: unknown;
3536
4416
  };
3537
4417
  };
4418
+ /**
4419
+ * How the SMS was originated.
4420
+ */
3538
4421
  type SmsSource = 'api' | 'inbound' | 'action' | 'test';
4422
+ /**
4423
+ * Delivery state of the SMS.
4424
+ */
3539
4425
  type SmsState = 'unknown' | 'queued' | 'processing' | 'failed' | 'validation_failed' | 'sent' | 'received' | 'received_transaction' | 'merged';
4426
+ /**
4427
+ * Direction of the SMS — inbound (received) or outbound (sent).
4428
+ */
3540
4429
  type SmsType = 'inbound' | 'outbound';
3541
4430
  type SpeechToTextApplication = {
3542
4431
  /**
@@ -3605,7 +4494,13 @@ type StoredFile = {
3605
4494
  * Storage path
3606
4495
  */
3607
4496
  path: string;
4497
+ /**
4498
+ * The file's name.
4499
+ */
3608
4500
  filename: string;
4501
+ /**
4502
+ * MIME content type of the file.
4503
+ */
3609
4504
  contentType?: string | null;
3610
4505
  /**
3611
4506
  * File size in bytes
@@ -3801,33 +4696,57 @@ type TransferApplicationUpdateBody = {
3801
4696
  settings?: TransferApplicationSettings;
3802
4697
  module: 'transfer';
3803
4698
  };
4699
+ /**
4700
+ * A reusable named set of conditions evaluated against an event or call context; referenced by automations and routings to decide whether to fire.
4701
+ */
3804
4702
  type Trigger = {
3805
4703
  /**
3806
4704
  * The unique Identifier (UUID) of the object
3807
4705
  */
3808
4706
  id: string;
4707
+ /**
4708
+ * The trigger's name (unique per customer).
4709
+ */
3809
4710
  name: string;
3810
4711
  type: TriggerType;
4712
+ /**
4713
+ * The conditions evaluated, combined per the trigger's `type`.
4714
+ */
3811
4715
  conditions: Array<TriggerCondition>;
3812
4716
  /**
3813
4717
  * A List of Tags describing an Object
3814
4718
  */
3815
4719
  tags?: Array<Tag>;
3816
4720
  };
4721
+ /**
4722
+ * A single condition — the `operator` compares the value resolved from `expression` against `expectation`.
4723
+ */
3817
4724
  type TriggerCondition = {
3818
4725
  /**
3819
4726
  * The unique Identifier (UUID) of the object
3820
4727
  */
3821
4728
  id?: string;
4729
+ /**
4730
+ * The variable or field whose value is evaluated.
4731
+ */
3822
4732
  expression: string;
3823
4733
  operator: TriggerOperator;
4734
+ /**
4735
+ * The value the resolved expression is compared against.
4736
+ */
3824
4737
  expectation: string;
3825
4738
  };
3826
4739
  type TriggerConditionListResponse = {
3827
4740
  items: Array<TriggerCondition>;
3828
4741
  success?: boolean;
3829
4742
  };
4743
+ /**
4744
+ * The full set of conditions to set on a trigger (replaces existing).
4745
+ */
3830
4746
  type TriggerConditionsRequest = {
4747
+ /**
4748
+ * The conditions to set on the trigger.
4749
+ */
3831
4750
  conditions: Array<TriggerCondition>;
3832
4751
  };
3833
4752
  type TriggerItemResponse = {
@@ -3837,7 +4756,13 @@ type TriggerItemResponse = {
3837
4756
  */
3838
4757
  success: boolean;
3839
4758
  };
4759
+ /**
4760
+ * The comparison operator applied in a trigger condition.
4761
+ */
3840
4762
  type TriggerOperator = 'EQ' | 'NEQ' | 'GT' | 'GE' | 'LT' | 'LE' | 'REGEXP' | 'LIKE' | 'GIVEN' | 'NOT_GIVEN' | 'STARTS_WITH' | 'ENDS_WITH' | 'CONTAINS' | 'NOT_CONTAINS' | 'IS_NULL' | 'IS_NOT_NULL' | 'EVALUABLE' | 'NOT_EVALUABLE';
4763
+ /**
4764
+ * How the trigger's conditions are combined — `ALL` requires every condition to match, `ANY` requires at least one.
4765
+ */
3841
4766
  type TriggerType = 'ALL' | 'ANY';
3842
4767
  /**
3843
4768
  * A resource that references a trigger
@@ -3877,6 +4802,9 @@ type UpdateCampaignRequest = {
3877
4802
  listOrder?: CampaignListOrder;
3878
4803
  callRatio?: number;
3879
4804
  };
4805
+ /**
4806
+ * A key/value map of variables to set on the call session's user scope.
4807
+ */
3880
4808
  type UpdateSessionVariablesRequest = {
3881
4809
  [key: string]: unknown;
3882
4810
  };
@@ -4030,11 +4958,11 @@ type ListBabeldesksData = {
4030
4958
  path?: never;
4031
4959
  query?: {
4032
4960
  /**
4033
- * Parameter [page]
4961
+ * 1-based page number.
4034
4962
  */
4035
4963
  page?: number;
4036
4964
  /**
4037
- * Parameter [max]
4965
+ * Maximum number of items to return per page.
4038
4966
  */
4039
4967
  max?: number;
4040
4968
  };
@@ -4045,11 +4973,11 @@ type ListBabeldeskWidgetsData = {
4045
4973
  path?: never;
4046
4974
  query?: {
4047
4975
  /**
4048
- * Parameter [page]
4976
+ * 1-based page number.
4049
4977
  */
4050
4978
  page?: number;
4051
4979
  /**
4052
- * Parameter [max]
4980
+ * Maximum number of items to return per page.
4053
4981
  */
4054
4982
  max?: number;
4055
4983
  };
@@ -4060,11 +4988,11 @@ type ListBusinessHoursData = {
4060
4988
  path?: never;
4061
4989
  query?: {
4062
4990
  /**
4063
- * Parameter [page]
4991
+ * 1-based page number.
4064
4992
  */
4065
4993
  page?: number;
4066
4994
  /**
4067
- * Parameter [max]
4995
+ * Maximum number of items to return per page.
4068
4996
  */
4069
4997
  max?: number;
4070
4998
  };
@@ -4075,11 +5003,11 @@ type ListCalendarsData = {
4075
5003
  path?: never;
4076
5004
  query?: {
4077
5005
  /**
4078
- * Parameter [page]
5006
+ * 1-based page number.
4079
5007
  */
4080
5008
  page?: number;
4081
5009
  /**
4082
- * Parameter [max]
5010
+ * Maximum number of items to return per page.
4083
5011
  */
4084
5012
  max?: number;
4085
5013
  };
@@ -4418,11 +5346,11 @@ type ListConversationsData = {
4418
5346
  path?: never;
4419
5347
  query?: {
4420
5348
  /**
4421
- * Parameter [page]
5349
+ * 1-based page number.
4422
5350
  */
4423
5351
  page?: number;
4424
5352
  /**
4425
- * Parameter [max]
5353
+ * Maximum number of items to return per page.
4426
5354
  */
4427
5355
  max?: number;
4428
5356
  /**
@@ -4441,11 +5369,11 @@ type ListDashboardsData = {
4441
5369
  path?: never;
4442
5370
  query?: {
4443
5371
  /**
4444
- * Parameter [page]
5372
+ * 1-based page number.
4445
5373
  */
4446
5374
  page?: number;
4447
5375
  /**
4448
- * Parameter [max]
5376
+ * Maximum number of items to return per page.
4449
5377
  */
4450
5378
  max?: number;
4451
5379
  /**
@@ -4472,11 +5400,11 @@ type ListGlobalAutomationsData = {
4472
5400
  path?: never;
4473
5401
  query?: {
4474
5402
  /**
4475
- * Parameter [page]
5403
+ * 1-based page number.
4476
5404
  */
4477
5405
  page?: number;
4478
5406
  /**
4479
- * Parameter [max]
5407
+ * Maximum number of items to return per page.
4480
5408
  */
4481
5409
  max?: number;
4482
5410
  };
@@ -4487,11 +5415,11 @@ type ListFilesData = {
4487
5415
  path?: never;
4488
5416
  query?: {
4489
5417
  /**
4490
- * Parameter [page]
5418
+ * 1-based page number.
4491
5419
  */
4492
5420
  page?: number;
4493
5421
  /**
4494
- * Parameter [max]
5422
+ * Maximum number of items to return per page.
4495
5423
  */
4496
5424
  max?: number;
4497
5425
  /**
@@ -4582,11 +5510,11 @@ type ListServiceNumbersData = {
4582
5510
  path?: never;
4583
5511
  query?: {
4584
5512
  /**
4585
- * Parameter [page]
5513
+ * 1-based page number.
4586
5514
  */
4587
5515
  page?: number;
4588
5516
  /**
4589
- * Parameter [max]
5517
+ * Maximum number of items to return per page.
4590
5518
  */
4591
5519
  max?: number;
4592
5520
  };
@@ -4628,11 +5556,11 @@ type ListOutboundLeadsData = {
4628
5556
  path?: never;
4629
5557
  query?: {
4630
5558
  /**
4631
- * Parameter [page]
5559
+ * 1-based page number.
4632
5560
  */
4633
5561
  page?: number;
4634
5562
  /**
4635
- * Parameter [max]
5563
+ * Maximum number of items to return per page.
4636
5564
  */
4637
5565
  max?: number;
4638
5566
  /**
@@ -4651,11 +5579,11 @@ type ListPhonebookEntrysData = {
4651
5579
  path?: never;
4652
5580
  query?: {
4653
5581
  /**
4654
- * Parameter [page]
5582
+ * 1-based page number.
4655
5583
  */
4656
5584
  page?: number;
4657
5585
  /**
4658
- * Parameter [max]
5586
+ * Maximum number of items to return per page.
4659
5587
  */
4660
5588
  max?: number;
4661
5589
  };
@@ -4666,11 +5594,11 @@ type ListPromptsData = {
4666
5594
  path?: never;
4667
5595
  query?: {
4668
5596
  /**
4669
- * Parameter [page]
5597
+ * 1-based page number.
4670
5598
  */
4671
5599
  page?: number;
4672
5600
  /**
4673
- * Parameter [max]
5601
+ * Maximum number of items to return per page.
4674
5602
  */
4675
5603
  max?: number;
4676
5604
  };
@@ -4681,11 +5609,11 @@ type ListQueuesData = {
4681
5609
  path?: never;
4682
5610
  query?: {
4683
5611
  /**
4684
- * Parameter [page]
5612
+ * 1-based page number.
4685
5613
  */
4686
5614
  page?: number;
4687
5615
  /**
4688
- * Parameter [max]
5616
+ * Maximum number of items to return per page.
4689
5617
  */
4690
5618
  max?: number;
4691
5619
  };
@@ -4708,11 +5636,11 @@ type ListGlobalQueueSelectionsData = {
4708
5636
  */
4709
5637
  includeMembers?: boolean;
4710
5638
  /**
4711
- * Parameter [page]
5639
+ * 1-based page number.
4712
5640
  */
4713
5641
  page?: number;
4714
5642
  /**
4715
- * Parameter [max]
5643
+ * Maximum number of items to return per page.
4716
5644
  */
4717
5645
  max?: number;
4718
5646
  };
@@ -4722,17 +5650,17 @@ type ListQueuedCallsData = {
4722
5650
  body?: never;
4723
5651
  path: {
4724
5652
  /**
4725
- * Path Parameter queueId
5653
+ * The queue's uuid.
4726
5654
  */
4727
5655
  queueId: string;
4728
5656
  };
4729
5657
  query?: {
4730
5658
  /**
4731
- * Parameter [page]
5659
+ * 1-based page number.
4732
5660
  */
4733
5661
  page?: number;
4734
5662
  /**
4735
- * Parameter [max]
5663
+ * Maximum number of items to return per page.
4736
5664
  */
4737
5665
  max?: number;
4738
5666
  };
@@ -4743,11 +5671,11 @@ type ListRoutingsData = {
4743
5671
  path?: never;
4744
5672
  query?: {
4745
5673
  /**
4746
- * Parameter [page]
5674
+ * 1-based page number.
4747
5675
  */
4748
5676
  page?: number;
4749
5677
  /**
4750
- * Parameter [max]
5678
+ * Maximum number of items to return per page.
4751
5679
  */
4752
5680
  max?: number;
4753
5681
  };
@@ -4758,11 +5686,11 @@ type ListSmssData = {
4758
5686
  path?: never;
4759
5687
  query?: {
4760
5688
  /**
4761
- * Parameter [page]
5689
+ * 1-based page number.
4762
5690
  */
4763
5691
  page?: number;
4764
5692
  /**
4765
- * Parameter [max]
5693
+ * Maximum number of items to return per page.
4766
5694
  */
4767
5695
  max?: number;
4768
5696
  };
@@ -4773,11 +5701,11 @@ type ListTriggersData = {
4773
5701
  path?: never;
4774
5702
  query?: {
4775
5703
  /**
4776
- * Parameter [page]
5704
+ * 1-based page number.
4777
5705
  */
4778
5706
  page?: number;
4779
5707
  /**
4780
- * Parameter [max]
5708
+ * Maximum number of items to return per page.
4781
5709
  */
4782
5710
  max?: number;
4783
5711
  };
@@ -7036,4 +7964,4 @@ declare class ManagerApiError extends Error {
7036
7964
  static from(response: Response, body: unknown): ManagerApiError;
7037
7965
  }
7038
7966
 
7039
- export { type Account, type AccountRole$1 as AccountRole, type AddOutboundLeadRequest, type Agent, type AgentGroup, type AgentGroupItemResponse, AgentGroupsResource, type AgentItemResponse, type AgentLineStatus, type AgentLogsQuery, type AgentOutboundCallRequest, type AgentStatus, AgentsResource, AppActionsResource, type Application, type ApplicationCreateBody, type ApplicationItemResponse, type ApplicationUpdateBody, ApplicationsResource, type Auth, AuthResource, type AuthorizeData, AutomationsResource, type Babeldesk, type BabeldeskItemResponse, BabeldeskResource, type BabeldeskWidget, type BabeldeskWidgetItemResponse, BabeldeskWidgetsResource, type BulkActionResponse, type BulkIdsRequest, type BulkUpdateIntegrationsRequest, type BulkUpdateRequest, type BusinessHour, type BusinessHourItemResponse, BusinessHoursResource, type Calendar, type CalendarItemResponse, CalendarsResource, type Call, type CallAttempt, type CallItemResponse, CallsResource, type CampaignHopperResponse, type CampaignItemResponse, type CampaignRealtimeStatusResponse, type CampaignStatisticsResponse, CampaignsResource, type Conference, type ConferenceItemResponse, ConferencesResource, type Conversation, type ConversationEvent, type ConversationItemResponse, type ConversationSessionVariables, ConversationsResource, type CreateCampaignRequest, type CreateListRequest, type CreateManagedUserRequest, type CreateOutboundListRequest, type CreateTestCall, DEFAULT_BASE_URL, type Dashboard, type DashboardCreateBody, type DashboardItemResponse, type DashboardUpdateBody, type DashboardUser, type DashboardUsersResponse, DashboardsResource, type DefaultV2MessageResponse, type DialerBehaviour, type DialerBehaviourItemResponse, type DialerBehaviourWriteBody, DialerBehavioursResource, DialerResource, type DialerSimpleReportingQuery, EventsResource, ExpressionsResource, type FileBulkDeleteRequest, type FileBulkDownloadRequest, FilesResource, type GenericItemResponse, type GlobalAutomation, type GlobalAutomationItemResponse, type ImportAgentsOptions, type Integration, type IntegrationBulkIdsRequest, type IntegrationCreateRequest, type IntegrationItemResponse, type IntegrationObjectListResponse, type IntegrationProvider, type IntegrationTokenItemResponse, type IntegrationTokenListResponse, type IntegrationUpdateRequest, IntegrationsResource, type InterruptionTargetStates, type IvrModule, type Lead, type LeadBulkDeleteRequest, type LeadListItemResponse, type LeadUploadRequest, type LeadUploadResponse, type ListAgentsQuery, type ListApplicationsQuery, type ListAuditLogsQuery, type ListAutomationsQuery, type ListBabeldeskWidgetsQuery, type ListBabeldesksQuery, type ListBusinessHoursQuery, type ListCalendarsQuery, type ListConferencesQuery, type ListConversationsQuery, type ListDashboardsQuery, type ListDialerBehavioursQuery, type ListFilesQuery, type ListIntegrationsQuery, type ListNumbersQuery, type ListOutboundAttemptsQuery, type ListOutboundLeadsQuery, type ListPhonebookQuery, type ListProcessedOutboundLeadsQuery, type ListPromptsQuery, type ListQueuesQuery, type ListRecordingsQuery, type ListRoutingsQuery, type ListSmsQuery, type ListTasksQuery, type ListTriggersQuery, type ListUsersQuery, type LocalAutomation, type LocalAutomationItemResponse, LogsResource, type ManagedUser, type ManagedUserItemResponse, ManagerApiError, ManagerClient, type ManagerClientOptions, MeResource, type MetricDefinitionItemResponse, type MetricIdItemsResponse, type MetricResponse, MetricsResource, NumbersResource, type OAuthRevokeRequest, type OAuthTokenRequest, type OAuthTokenResponse, type ObjectListResponse, type OutboundCampaign, type OutboundCampaignItemResponse, type OutboundLeadItemResponse, type OutboundList, type OutboundListItemResponse, OutboundResource, type OutboundSimpleReportingQuery, type PaginatedAttemptResponse, type PaginatedLeadResponse, type PaginatedRecordingResponse, type PhonebookCsvFile, type PhonebookEntry, type PhonebookEntryItemResponse, PhonebookResource, type Prompt, type PromptAudioFile, type PromptItemResponse, PromptsResource, type Queue, type QueueItemResponse, type QueueSelection, type QueueSelectionItemResponse, QueueSelectionsResource, type QueueTriggerListResponse, QueuesResource, type Recording, type RecordingItemResponse, type RecordingStartRequest, type RecordingState, type RecordingUpdateBody, RecordingsResource, type ReportingCall, type ReportingCallsQuery, ReportingResource, type RestCreateAgentBody, type RestCreateAgentGroupBody, type RestCreateBabeldeskBody, type RestCreateBabeldeskWidgetBody, type RestCreateBusinessHourBody, type RestCreateCalendarBody, type RestCreateConversationBody, type RestCreateGlobalAutomationBody, type RestCreateLocalAutomationBody, type RestCreatePhonebookEntryBody, type RestCreateQueueBody, type RestCreateQueueSelectionBody, type RestCreateRoutingBody, type RestCreateTriggerBody, type RestUpdateAgentBody, type RestUpdateAgentGroupBody, type RestUpdateBabeldeskBody, type RestUpdateBabeldeskWidgetBody, type RestUpdateBusinessHourBody, type RestUpdateCalendarBody, type RestUpdateConversationBody, type RestUpdateGlobalAutomationBody, type RestUpdateLocalAutomationBody, type RestUpdatePhonebookEntryBody, type RestUpdatePromptBody, type RestUpdateQueueBody, type RestUpdateQueueSelectionBody, type RestUpdateRoutingBody, type RestUpdateTriggerBody, type RetryOptions, type Routing, type RoutingItemResponse, RoutingResource, type ServiceNumber, type ServiceNumberItemResponse, type SessionResponse, SessionsResource, type SetCampaignListRequest, SettingAccessor, type SettingsAppAgentStatus, type SettingsAppConversations, type SettingsAppCustomerLogging, type SettingsAppIntegrations, type SettingsAuditDefault, SettingsResource, type SettingsRetentionPeriods, type SettingsTelephonyAgentInbound, type SettingsTelephonyAgentOutbound, type SettingsTelephonyAgentRecording, type SettingsTelephonyAgentWrapup, type SettingsTelephonyPostCall, type SettingsUiI18N, type SimpleReportingCallsQuery, type Sms, type SmsItemResponse, SmsResource, type StorageState, type StorageType, type StoredFile, type StoredFileItemResponse, type SubmitTaskBody, type SubmitTaskScheduleBody, SystemResource, type Tag, type Task, TaskMetricsResource, type TaskSchedule, TaskSchedulesResource, TaskScriptsResource, TaskSecretsResource, TaskSelectionConfigResource, type TaskTemplateOverrides, TasksResource, type TokenResponse, type Trigger, type TriggerConditionListResponse, type TriggerConditionsRequest, type TriggerItemResponse, type TriggerUsesResponse, TriggersResource, type UpdateAgentStatusRequest, type UpdateCampaignRequest, type UpdateSessionVariablesRequest, type UpdateTaskBody, type User, type UserCustomer, type UserCustomerItemResponse, type UserItemResponse, UsersResource, passwordGrant, withRetry };
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+ export { type Account, type AccountRole$1 as AccountRole, type AddOutboundLeadRequest, type Agent, type AgentGroup, type AgentGroupItemResponse, AgentGroupsResource, type AgentItemResponse, type AgentLineStatus, type AgentLogsQuery, type AgentOutboundCallRequest, type AgentStatus, AgentsResource, AppActionsResource, type Application, type ApplicationCreateBody, type ApplicationItemResponse, type ApplicationUpdateBody, ApplicationsResource, type Auth, AuthResource, type AuthorizeData, type AuthorizeUrlOptions, AutomationsResource, type Babeldesk, type BabeldeskItemResponse, BabeldeskResource, type BabeldeskWidget, type BabeldeskWidgetItemResponse, BabeldeskWidgetsResource, type BulkActionResponse, type BulkIdsRequest, type BulkUpdateIntegrationsRequest, type BulkUpdateRequest, type BusinessHour, type BusinessHourItemResponse, BusinessHoursResource, type Calendar, type CalendarItemResponse, CalendarsResource, type Call, type CallAttempt, type CallItemResponse, CallsResource, type CampaignHopperResponse, type CampaignItemResponse, type CampaignRealtimeStatusResponse, type CampaignStatisticsResponse, CampaignsResource, type Conference, type ConferenceItemResponse, ConferencesResource, type Conversation, type ConversationEvent, type ConversationItemResponse, type ConversationSessionVariables, ConversationsResource, type CreateCampaignRequest, type CreateListRequest, type CreateManagedUserRequest, type CreateOutboundListRequest, type CreateTestCall, DEFAULT_BASE_URL, type Dashboard, type DashboardCreateBody, type DashboardItemResponse, type DashboardUpdateBody, type DashboardUser, type DashboardUsersResponse, DashboardsResource, type DefaultV2MessageResponse, type DialerBehaviour, type DialerBehaviourItemResponse, type DialerBehaviourWriteBody, DialerBehavioursResource, DialerResource, type DialerSimpleReportingQuery, EventsResource, ExpressionsResource, type FileBulkDeleteRequest, type FileBulkDownloadRequest, FilesResource, type GenericItemResponse, type GlobalAutomation, type GlobalAutomationItemResponse, type ImportAgentsOptions, type Integration, type IntegrationBulkIdsRequest, type IntegrationCreateRequest, type IntegrationItemResponse, type IntegrationObjectListResponse, type IntegrationProvider, type IntegrationTokenItemResponse, type IntegrationTokenListResponse, type IntegrationUpdateRequest, IntegrationsResource, type InterruptionTargetStates, type IvrModule, type Lead, type LeadBulkDeleteRequest, type LeadListItemResponse, type LeadUploadRequest, type LeadUploadResponse, type ListAgentsQuery, type ListApplicationsQuery, type ListAuditLogsQuery, type ListAutomationsQuery, type ListBabeldeskWidgetsQuery, type ListBabeldesksQuery, type ListBusinessHoursQuery, type ListCalendarsQuery, type ListConferencesQuery, type ListConversationsQuery, type ListDashboardsQuery, type ListDialerBehavioursQuery, type ListFilesQuery, type ListIntegrationsQuery, type ListNumbersQuery, type ListOutboundAttemptsQuery, type ListOutboundLeadsQuery, type ListPhonebookQuery, type ListProcessedOutboundLeadsQuery, type ListPromptsQuery, type ListQueuesQuery, type ListRecordingsQuery, type ListRoutingsQuery, type ListSmsQuery, type ListTasksQuery, type ListTriggersQuery, type ListUsersQuery, type LocalAutomation, type LocalAutomationItemResponse, LogsResource, type ManagedUser, type ManagedUserItemResponse, ManagerApiError, ManagerClient, type ManagerClientOptions, MeResource, type MetricDefinitionItemResponse, type MetricIdItemsResponse, type MetricResponse, MetricsResource, NumbersResource, type OAuthRevokeRequest, type OAuthTokenRequest, type OAuthTokenResponse, type ObjectListResponse, type OutboundCampaign, type OutboundCampaignItemResponse, type OutboundLeadItemResponse, type OutboundList, type OutboundListItemResponse, OutboundResource, type OutboundSimpleReportingQuery, type PaginatedAttemptResponse, type PaginatedLeadResponse, type PaginatedRecordingResponse, type PhonebookCsvFile, type PhonebookEntry, type PhonebookEntryItemResponse, PhonebookResource, type PkceChallenge, type Prompt, type PromptAudioFile, type PromptItemResponse, PromptsResource, type Queue, type QueueItemResponse, type QueueSelection, type QueueSelectionItemResponse, QueueSelectionsResource, type QueueTriggerListResponse, QueuesResource, type Recording, type RecordingItemResponse, type RecordingStartRequest, type RecordingState, type RecordingUpdateBody, RecordingsResource, type ReportingCall, type ReportingCallsQuery, ReportingResource, type RestCreateAgentBody, type RestCreateAgentGroupBody, type RestCreateBabeldeskBody, type RestCreateBabeldeskWidgetBody, type RestCreateBusinessHourBody, type RestCreateCalendarBody, type RestCreateConversationBody, type RestCreateGlobalAutomationBody, type RestCreateLocalAutomationBody, type RestCreatePhonebookEntryBody, type RestCreateQueueBody, type RestCreateQueueSelectionBody, type RestCreateRoutingBody, type RestCreateTriggerBody, type RestUpdateAgentBody, type RestUpdateAgentGroupBody, type RestUpdateBabeldeskBody, type RestUpdateBabeldeskWidgetBody, type RestUpdateBusinessHourBody, type RestUpdateCalendarBody, type RestUpdateConversationBody, type RestUpdateGlobalAutomationBody, type RestUpdateLocalAutomationBody, type RestUpdatePhonebookEntryBody, type RestUpdatePromptBody, type RestUpdateQueueBody, type RestUpdateQueueSelectionBody, type RestUpdateRoutingBody, type RestUpdateTriggerBody, type RetryOptions, type Routing, type RoutingItemResponse, RoutingResource, type ServiceNumber, type ServiceNumberItemResponse, type SessionResponse, SessionsResource, type SetCampaignListRequest, SettingAccessor, type SettingsAppAgentStatus, type SettingsAppConversations, type SettingsAppCustomerLogging, type SettingsAppIntegrations, type SettingsAuditDefault, SettingsResource, type SettingsRetentionPeriods, type SettingsTelephonyAgentInbound, type SettingsTelephonyAgentOutbound, type SettingsTelephonyAgentRecording, type SettingsTelephonyAgentWrapup, type SettingsTelephonyPostCall, type SettingsUiI18N, type SimpleReportingCallsQuery, type Sms, type SmsItemResponse, SmsResource, type StorageState, type StorageType, type StoredFile, type StoredFileItemResponse, type SubmitTaskBody, type SubmitTaskScheduleBody, SystemResource, type Tag, type Task, TaskMetricsResource, type TaskSchedule, TaskSchedulesResource, TaskScriptsResource, TaskSecretsResource, TaskSelectionConfigResource, type TaskTemplateOverrides, TasksResource, type TokenResponse, type Trigger, type TriggerConditionListResponse, type TriggerConditionsRequest, type TriggerItemResponse, type TriggerUsesResponse, TriggersResource, type UpdateAgentStatusRequest, type UpdateCampaignRequest, type UpdateSessionVariablesRequest, type UpdateTaskBody, type User, type UserCustomer, type UserCustomerItemResponse, type UserItemResponse, UsersResource, authorizationCodeGrant, buildAuthorizeUrl, clientCredentialsGrant, passwordGrant, pkceChallenge, refreshTokenGrant, withRetry };