@aws-sdk/client-connect 3.985.0 → 3.987.0

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Files changed (44) hide show
  1. package/README.md +7 -0
  2. package/dist-cjs/index.js +122 -22
  3. package/dist-es/Connect.js +2 -0
  4. package/dist-es/commands/UpdateUserConfigCommand.js +16 -0
  5. package/dist-es/commands/index.js +1 -0
  6. package/dist-es/models/enums.js +11 -6
  7. package/dist-es/schemas/schemas_0.js +88 -16
  8. package/dist-types/Connect.d.ts +7 -0
  9. package/dist-types/ConnectClient.d.ts +3 -2
  10. package/dist-types/commands/CreateUserCommand.d.ts +64 -1
  11. package/dist-types/commands/CreateWorkspaceCommand.d.ts +1 -1
  12. package/dist-types/commands/DescribeUserCommand.d.ts +38 -1
  13. package/dist-types/commands/ListAgentStatusesCommand.d.ts +1 -1
  14. package/dist-types/commands/ListAnalyticsDataAssociationsCommand.d.ts +1 -1
  15. package/dist-types/commands/ListAnalyticsDataLakeDataSetsCommand.d.ts +1 -2
  16. package/dist-types/commands/SearchUsersCommand.d.ts +38 -1
  17. package/dist-types/commands/SearchWorkspaceAssociationsCommand.d.ts +1 -2
  18. package/dist-types/commands/SearchWorkspacesCommand.d.ts +1 -2
  19. package/dist-types/commands/UpdateUserConfigCommand.d.ts +131 -0
  20. package/dist-types/commands/UpdateUserPhoneConfigCommand.d.ts +4 -1
  21. package/dist-types/commands/index.d.ts +1 -0
  22. package/dist-types/models/enums.d.ts +27 -14
  23. package/dist-types/models/models_0.d.ts +138 -115
  24. package/dist-types/models/models_1.d.ts +138 -124
  25. package/dist-types/models/models_2.d.ts +150 -166
  26. package/dist-types/models/models_3.d.ts +206 -3
  27. package/dist-types/schemas/schemas_0.d.ts +8 -0
  28. package/dist-types/ts3.4/Connect.d.ts +17 -0
  29. package/dist-types/ts3.4/ConnectClient.d.ts +6 -0
  30. package/dist-types/ts3.4/commands/CreateWorkspaceCommand.d.ts +1 -1
  31. package/dist-types/ts3.4/commands/ListAgentStatusesCommand.d.ts +1 -1
  32. package/dist-types/ts3.4/commands/ListAnalyticsDataAssociationsCommand.d.ts +1 -1
  33. package/dist-types/ts3.4/commands/ListAnalyticsDataLakeDataSetsCommand.d.ts +4 -2
  34. package/dist-types/ts3.4/commands/SearchWorkspaceAssociationsCommand.d.ts +4 -2
  35. package/dist-types/ts3.4/commands/SearchWorkspacesCommand.d.ts +4 -2
  36. package/dist-types/ts3.4/commands/UpdateUserConfigCommand.d.ts +45 -0
  37. package/dist-types/ts3.4/commands/index.d.ts +1 -0
  38. package/dist-types/ts3.4/models/enums.d.ts +14 -7
  39. package/dist-types/ts3.4/models/models_0.d.ts +34 -30
  40. package/dist-types/ts3.4/models/models_1.d.ts +40 -33
  41. package/dist-types/ts3.4/models/models_2.d.ts +42 -36
  42. package/dist-types/ts3.4/models/models_3.d.ts +50 -3
  43. package/dist-types/ts3.4/schemas/schemas_0.d.ts +8 -0
  44. package/package.json +2 -2
@@ -154,7 +154,7 @@ declare const SearchUsersCommand_base: {
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  * // LastName: "STRING_VALUE",
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  * // },
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  * // PhoneConfig: { // UserPhoneConfig
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- * // PhoneType: "SOFT_PHONE" || "DESK_PHONE", // required
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+ * // PhoneType: "SOFT_PHONE" || "DESK_PHONE",
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  * // AutoAccept: true || false,
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  * // AfterContactWorkTimeLimit: Number("int"),
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  * // DeskPhoneNumber: "STRING_VALUE",
@@ -168,6 +168,43 @@ declare const SearchUsersCommand_base: {
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  * // "<keys>": "STRING_VALUE",
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  * // },
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  * // Username: "STRING_VALUE",
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+ * // AutoAcceptConfigs: [ // AutoAcceptConfigs
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+ * // { // AutoAcceptConfig
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+ * // Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * // AutoAccept: true || false, // required
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+ * // AgentFirstCallbackAutoAccept: true || false,
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+ * // },
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+ * // ],
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+ * // AfterContactWorkConfigs: [ // AfterContactWorkConfigs
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+ * // { // AfterContactWorkConfigPerChannel
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+ * // Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * // AfterContactWorkConfig: { // AfterContactWorkConfig
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+ * // AfterContactWorkTimeLimit: Number("int"),
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+ * // },
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+ * // AgentFirstCallbackAfterContactWorkConfig: {
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+ * // AfterContactWorkTimeLimit: Number("int"),
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+ * // },
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+ * // },
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+ * // ],
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+ * // PhoneNumberConfigs: [ // PhoneNumberConfigs
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+ * // { // PhoneNumberConfig
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+ * // Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * // PhoneType: "SOFT_PHONE" || "DESK_PHONE", // required
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+ * // PhoneNumber: "STRING_VALUE",
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+ * // },
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+ * // ],
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+ * // PersistentConnectionConfigs: [ // PersistentConnectionConfigs
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+ * // { // PersistentConnectionConfig
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+ * // Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * // PersistentConnection: true || false, // required
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+ * // },
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+ * // ],
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+ * // VoiceEnhancementConfigs: [ // VoiceEnhancementConfigs
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+ * // { // VoiceEnhancementConfig
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+ * // Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * // VoiceEnhancementMode: "VOICE_ISOLATION" || "NOISE_SUPPRESSION" || "NONE", // required
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+ * // },
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+ * // ],
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  * // },
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  * // ],
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  * // NextToken: "STRING_VALUE",
@@ -1,8 +1,7 @@
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  import { Command as $Command } from "@smithy/smithy-client";
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  import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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  import type { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
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- import type { SearchWorkspaceAssociationsResponse } from "../models/models_2";
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- import type { SearchWorkspaceAssociationsRequest } from "../models/models_3";
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+ import type { SearchWorkspaceAssociationsRequest, SearchWorkspaceAssociationsResponse } from "../models/models_3";
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  /**
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  * @public
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  */
@@ -1,8 +1,7 @@
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  import { Command as $Command } from "@smithy/smithy-client";
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  import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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  import type { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
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- import type { SearchWorkspacesResponse } from "../models/models_2";
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- import type { SearchWorkspacesRequest } from "../models/models_3";
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+ import type { SearchWorkspacesRequest, SearchWorkspacesResponse } from "../models/models_3";
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  /**
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  * @public
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  */
@@ -0,0 +1,131 @@
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+ import { Command as $Command } from "@smithy/smithy-client";
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+ import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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+ import type { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
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+ import type { UpdateUserConfigRequest } from "../models/models_3";
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+ /**
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+ * @public
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+ */
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+ export type { __MetadataBearer };
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+ export { $Command };
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+ /**
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+ * @public
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+ *
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+ * The input for {@link UpdateUserConfigCommand}.
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+ */
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+ export interface UpdateUserConfigCommandInput extends UpdateUserConfigRequest {
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+ }
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+ /**
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+ * @public
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+ *
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+ * The output of {@link UpdateUserConfigCommand}.
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+ */
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+ export interface UpdateUserConfigCommandOutput extends __MetadataBearer {
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+ }
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+ declare const UpdateUserConfigCommand_base: {
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+ new (input: UpdateUserConfigCommandInput): import("@smithy/smithy-client").CommandImpl<UpdateUserConfigCommandInput, UpdateUserConfigCommandOutput, ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes>;
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+ new (input: UpdateUserConfigCommandInput): import("@smithy/smithy-client").CommandImpl<UpdateUserConfigCommandInput, UpdateUserConfigCommandOutput, ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes>;
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+ getEndpointParameterInstructions(): import("@smithy/middleware-endpoint").EndpointParameterInstructions;
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+ };
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+ /**
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+ * <p>Updates the configuration settings for the specified user, including per-channel auto-accept and after contact work (ACW) timeout settings.</p>
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+ * <note>
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+ * <p>This operation replaces the UpdateUserPhoneConfig API. While UpdateUserPhoneConfig applies the same ACW timeout to all channels, UpdateUserConfig allows you to set different auto-accept and ACW timeout values for each channel type.</p>
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+ * </note>
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+ * @example
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+ * Use a bare-bones client and the command you need to make an API call.
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+ * ```javascript
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+ * import { ConnectClient, UpdateUserConfigCommand } from "@aws-sdk/client-connect"; // ES Modules import
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+ * // const { ConnectClient, UpdateUserConfigCommand } = require("@aws-sdk/client-connect"); // CommonJS import
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+ * // import type { ConnectClientConfig } from "@aws-sdk/client-connect";
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+ * const config = {}; // type is ConnectClientConfig
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+ * const client = new ConnectClient(config);
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+ * const input = { // UpdateUserConfigRequest
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+ * AutoAcceptConfigs: [ // AutoAcceptConfigs
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+ * { // AutoAcceptConfig
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+ * Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * AutoAccept: true || false, // required
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+ * AgentFirstCallbackAutoAccept: true || false,
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+ * },
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+ * ],
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+ * AfterContactWorkConfigs: [ // AfterContactWorkConfigs
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+ * { // AfterContactWorkConfigPerChannel
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+ * Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * AfterContactWorkConfig: { // AfterContactWorkConfig
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+ * AfterContactWorkTimeLimit: Number("int"),
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+ * },
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+ * AgentFirstCallbackAfterContactWorkConfig: {
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+ * AfterContactWorkTimeLimit: Number("int"),
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+ * },
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+ * },
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+ * ],
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+ * PhoneNumberConfigs: [ // PhoneNumberConfigs
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+ * { // PhoneNumberConfig
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+ * Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * PhoneType: "SOFT_PHONE" || "DESK_PHONE", // required
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+ * PhoneNumber: "STRING_VALUE",
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+ * },
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+ * ],
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+ * PersistentConnectionConfigs: [ // PersistentConnectionConfigs
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+ * { // PersistentConnectionConfig
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+ * Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * PersistentConnection: true || false, // required
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+ * },
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+ * ],
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+ * VoiceEnhancementConfigs: [ // VoiceEnhancementConfigs
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+ * { // VoiceEnhancementConfig
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+ * Channel: "VOICE" || "CHAT" || "TASK" || "EMAIL", // required
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+ * VoiceEnhancementMode: "VOICE_ISOLATION" || "NOISE_SUPPRESSION" || "NONE", // required
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+ * },
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+ * ],
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+ * UserId: "STRING_VALUE", // required
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+ * InstanceId: "STRING_VALUE", // required
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+ * };
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+ * const command = new UpdateUserConfigCommand(input);
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+ * const response = await client.send(command);
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+ * // {};
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+ *
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+ * ```
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+ *
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+ * @param UpdateUserConfigCommandInput - {@link UpdateUserConfigCommandInput}
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+ * @returns {@link UpdateUserConfigCommandOutput}
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+ * @see {@link UpdateUserConfigCommandInput} for command's `input` shape.
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+ * @see {@link UpdateUserConfigCommandOutput} for command's `response` shape.
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+ * @see {@link ConnectClientResolvedConfig | config} for ConnectClient's `config` shape.
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+ *
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+ * @throws {@link ConditionalOperationFailedException} (client fault)
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+ * <p>Request processing failed because dependent condition failed.</p>
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+ *
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+ * @throws {@link InternalServiceException} (server fault)
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+ * <p>Request processing failed because of an error or failure with the service.</p>
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+ *
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+ * @throws {@link InvalidParameterException} (client fault)
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+ * <p>One or more of the specified parameters are not valid.</p>
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+ *
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+ * @throws {@link InvalidRequestException} (client fault)
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+ * <p>The request is not valid.</p>
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+ *
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+ * @throws {@link ResourceNotFoundException} (client fault)
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+ * <p>The specified resource was not found.</p>
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+ *
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+ * @throws {@link ThrottlingException} (client fault)
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+ * <p>The throttling limit has been exceeded.</p>
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+ *
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+ * @throws {@link ConnectServiceException}
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+ * <p>Base exception class for all service exceptions from Connect service.</p>
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+ *
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+ *
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+ * @public
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+ */
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+ export declare class UpdateUserConfigCommand extends UpdateUserConfigCommand_base {
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+ /** @internal type navigation helper, not in runtime. */
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+ protected static __types: {
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+ api: {
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+ input: UpdateUserConfigRequest;
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+ output: {};
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+ };
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+ sdk: {
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+ input: UpdateUserConfigCommandInput;
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+ output: UpdateUserConfigCommandOutput;
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+ };
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+ };
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+ }
@@ -28,6 +28,9 @@ declare const UpdateUserPhoneConfigCommand_base: {
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  };
29
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  /**
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  * <p>Updates the phone configuration settings for the specified user.</p>
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+ * <note>
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+ * <p>We recommend using the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdateUserConfig.html">UpdateUserConfig</a> API, which supports additional functionality that is not available in the UpdateUserPhoneConfig API, such as voice enhancement settings and per-channel configuration for auto-accept and After Contact Work (ACW) timeouts. In comparison, the UpdateUserPhoneConfig API will always set the same ACW timeouts to all channels the user handles.</p>
33
+ * </note>
31
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  * @example
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  * Use a bare-bones client and the command you need to make an API call.
33
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  * ```javascript
@@ -38,7 +41,7 @@ declare const UpdateUserPhoneConfigCommand_base: {
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  * const client = new ConnectClient(config);
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  * const input = { // UpdateUserPhoneConfigRequest
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  * PhoneConfig: { // UserPhoneConfig
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- * PhoneType: "SOFT_PHONE" || "DESK_PHONE", // required
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+ * PhoneType: "SOFT_PHONE" || "DESK_PHONE",
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  * AutoAccept: true || false,
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  * AfterContactWorkTimeLimit: Number("int"),
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  * DeskPhoneNumber: "STRING_VALUE",
@@ -339,6 +339,7 @@ export * from "./UpdateSecurityProfileCommand";
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  export * from "./UpdateTaskTemplateCommand";
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  export * from "./UpdateTestCaseCommand";
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  export * from "./UpdateTrafficDistributionCommand";
342
+ export * from "./UpdateUserConfigCommand";
342
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  export * from "./UpdateUserHierarchyCommand";
343
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  export * from "./UpdateUserHierarchyGroupNameCommand";
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  export * from "./UpdateUserHierarchyStructureCommand";
@@ -28,6 +28,20 @@ export declare const ActionType: {
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  * @public
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  */
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  export type ActionType = (typeof ActionType)[keyof typeof ActionType];
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+ /**
32
+ * @public
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+ * @enum
34
+ */
35
+ export declare const Channel: {
36
+ readonly CHAT: "CHAT";
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+ readonly EMAIL: "EMAIL";
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+ readonly TASK: "TASK";
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+ readonly VOICE: "VOICE";
40
+ };
41
+ /**
42
+ * @public
43
+ */
44
+ export type Channel = (typeof Channel)[keyof typeof Channel];
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  /**
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  * @public
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  * @enum
@@ -59,20 +73,6 @@ export declare const ContactState: {
59
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  * @public
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  */
61
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  export type ContactState = (typeof ContactState)[keyof typeof ContactState];
62
- /**
63
- * @public
64
- * @enum
65
- */
66
- export declare const Channel: {
67
- readonly CHAT: "CHAT";
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- readonly EMAIL: "EMAIL";
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- readonly TASK: "TASK";
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- readonly VOICE: "VOICE";
71
- };
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- /**
73
- * @public
74
- */
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- export type Channel = (typeof Channel)[keyof typeof Channel];
76
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  /**
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  * @public
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  * @enum
@@ -1154,6 +1154,19 @@ export declare const PhoneType: {
1154
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  * @public
1155
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  */
1156
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  export type PhoneType = (typeof PhoneType)[keyof typeof PhoneType];
1157
+ /**
1158
+ * @public
1159
+ * @enum
1160
+ */
1161
+ export declare const VoiceEnhancementMode: {
1162
+ readonly NOISE_SUPPRESSION: "NOISE_SUPPRESSION";
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+ readonly NONE: "NONE";
1164
+ readonly VOICE_ISOLATION: "VOICE_ISOLATION";
1165
+ };
1166
+ /**
1167
+ * @public
1168
+ */
1169
+ export type VoiceEnhancementMode = (typeof VoiceEnhancementMode)[keyof typeof VoiceEnhancementMode];
1157
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  /**
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  * @public
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  * @enum
@@ -1,4 +1,4 @@
1
- import { AccessType, ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AiUseCase, AllowedUserAction, ApplicationType, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactInteractionType, ContactState, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DeviceType, DirectoryType, EncryptionType, EndpointType, EntityType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormLanguageCode, EvaluationFormMultiSelectQuestionDisplayMode, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode, EvaluationReviewNotificationRecipientType, EventSourceName, FailureReasonCode, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowModuleType, HoursOfOperationDays, InstanceStorageResourceType, IntegrationType, ListFlowAssociationResourceType, MultiSelectQuestionRuleCategoryAutomationCondition, NotificationContentType, NotificationDeliveryType, NumericQuestionPropertyAutomationLabel, OutboundStrategyType, OverrideDays, OverrideType, ParticipantRole, ParticipantState, PhoneType, PropertyValidationExceptionReason, QuickConnectType, RecurrenceFrequency, ReferenceStatus, ReferenceType, RehydrationType, RulePublishStatus, ScreenShareCapability, SingleSelectQuestionRuleCategoryAutomationCondition, SlaAssignmentType, SlaType, SourceType, StorageType, StringComparisonType, TaskTemplateFieldType, TaskTemplateStatus, TestCaseEntryPointType, TestCaseStatus, UseCaseType, VideoCapability, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState, WorkspaceFontFamily } from "./enums";
1
+ import { AccessType, ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AiUseCase, AllowedUserAction, ApplicationType, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactInteractionType, ContactState, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DeviceType, DirectoryType, EncryptionType, EndpointType, EntityType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormLanguageCode, EvaluationFormMultiSelectQuestionDisplayMode, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode, EvaluationReviewNotificationRecipientType, EventSourceName, FailureReasonCode, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowModuleType, HoursOfOperationDays, InstanceStorageResourceType, IntegrationType, ListFlowAssociationResourceType, MultiSelectQuestionRuleCategoryAutomationCondition, NotificationContentType, NotificationDeliveryType, NumericQuestionPropertyAutomationLabel, OutboundStrategyType, OverrideDays, OverrideType, ParticipantRole, ParticipantState, PhoneType, PropertyValidationExceptionReason, QuickConnectType, RecurrenceFrequency, ReferenceStatus, ReferenceType, RehydrationType, RulePublishStatus, ScreenShareCapability, SingleSelectQuestionRuleCategoryAutomationCondition, SlaAssignmentType, SlaType, SourceType, StorageType, StringComparisonType, TaskTemplateFieldType, TaskTemplateStatus, TestCaseEntryPointType, TestCaseStatus, UseCaseType, VideoCapability, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState, VoiceEnhancementMode } from "./enums";
2
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  /**
3
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  * <p>Information about an action.</p>
4
4
  * @public
@@ -83,6 +83,38 @@ export interface AdditionalEmailRecipients {
83
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  */
84
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  CcList?: EmailRecipient[] | undefined;
85
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  }
86
+ /**
87
+ * <p>Configuration settings for after contact work (ACW) timeout.</p>
88
+ * @public
89
+ */
90
+ export interface AfterContactWorkConfig {
91
+ /**
92
+ * <p>The ACW timeout duration in seconds. Minimum: 1 second. Maximum: 2,000,000 seconds (24 days). Enter 0 for indefinite ACW time.</p>
93
+ * @public
94
+ */
95
+ AfterContactWorkTimeLimit?: number | undefined;
96
+ }
97
+ /**
98
+ * <p>Configuration settings for after contact work (ACW) timeout for a specific channel.</p>
99
+ * @public
100
+ */
101
+ export interface AfterContactWorkConfigPerChannel {
102
+ /**
103
+ * <p>The channel for this ACW timeout configuration. Valid values: VOICE, CHAT, TASK, EMAIL.</p>
104
+ * @public
105
+ */
106
+ Channel: Channel | undefined;
107
+ /**
108
+ * <p>The ACW timeout settings for this channel.</p>
109
+ * @public
110
+ */
111
+ AfterContactWorkConfig: AfterContactWorkConfig | undefined;
112
+ /**
113
+ * <p>The ACW timeout settings for agent-first callbacks. This setting only applies to the VOICE channel.</p>
114
+ * @public
115
+ */
116
+ AgentFirstCallbackAfterContactWorkConfig?: AfterContactWorkConfig | undefined;
117
+ }
86
118
  /**
87
119
  * <p>Information about a traffic distribution.</p>
88
120
  * @public
@@ -6221,6 +6253,27 @@ export interface CreateUseCaseResponse {
6221
6253
  */
6222
6254
  UseCaseArn?: string | undefined;
6223
6255
  }
6256
+ /**
6257
+ * <p>Configuration settings for auto-accept for a specific channel.</p>
6258
+ * @public
6259
+ */
6260
+ export interface AutoAcceptConfig {
6261
+ /**
6262
+ * <p>The channel for this auto-accept configuration. Valid values: VOICE, CHAT, TASK, EMAIL.</p>
6263
+ * @public
6264
+ */
6265
+ Channel: Channel | undefined;
6266
+ /**
6267
+ * <p>Indicates whether auto-accept is enabled for this channel. When enabled, available agents are automatically connected to contacts from this channel.</p>
6268
+ * @public
6269
+ */
6270
+ AutoAccept: boolean | undefined;
6271
+ /**
6272
+ * <p>Indicates whether auto-accept is enabled for agent-first callbacks. This setting only applies to the VOICE channel.</p>
6273
+ * @public
6274
+ */
6275
+ AgentFirstCallbackAutoAccept?: boolean | undefined;
6276
+ }
6224
6277
  /**
6225
6278
  * <p>Contains information about the identity of a user.</p>
6226
6279
  * <note>
@@ -6269,6 +6322,23 @@ export interface UserIdentityInfo {
6269
6322
  */
6270
6323
  Mobile?: string | undefined;
6271
6324
  }
6325
+ /**
6326
+ * <p>Configuration settings for persistent connection for a specific channel.</p>
6327
+ * @public
6328
+ */
6329
+ export interface PersistentConnectionConfig {
6330
+ /**
6331
+ * <p>Configuration settings for persistent connection. <b>Only <code>VOICE</code> is supported for this data type.</b>
6332
+ * </p>
6333
+ * @public
6334
+ */
6335
+ Channel: Channel | undefined;
6336
+ /**
6337
+ * <p>Indicates whether persistent connection is enabled. When enabled, the agent's connection is maintained after a call ends, enabling subsequent calls to connect faster.</p>
6338
+ * @public
6339
+ */
6340
+ PersistentConnection: boolean | undefined;
6341
+ }
6272
6342
  /**
6273
6343
  * <p>Contains information about the phone configuration settings for a user.</p>
6274
6344
  * @public
@@ -6278,7 +6348,7 @@ export interface UserPhoneConfig {
6278
6348
  * <p>The phone type.</p>
6279
6349
  * @public
6280
6350
  */
6281
- PhoneType: PhoneType | undefined;
6351
+ PhoneType?: PhoneType | undefined;
6282
6352
  /**
6283
6353
  * <p>The Auto accept setting.</p>
6284
6354
  * @public
@@ -6307,6 +6377,45 @@ export interface UserPhoneConfig {
6307
6377
  */
6308
6378
  PersistentConnection?: boolean | undefined;
6309
6379
  }
6380
+ /**
6381
+ * <p>Configuration settings for phone type and phone number.</p>
6382
+ * @public
6383
+ */
6384
+ export interface PhoneNumberConfig {
6385
+ /**
6386
+ * <p>The channel for this phone number configuration. <b>Only <code>VOICE</code> is supported for this data type.</b>
6387
+ * </p>
6388
+ * @public
6389
+ */
6390
+ Channel: Channel | undefined;
6391
+ /**
6392
+ * <p>The phone type. Valid values: SOFT_PHONE, DESK_PHONE.</p>
6393
+ * @public
6394
+ */
6395
+ PhoneType: PhoneType | undefined;
6396
+ /**
6397
+ * <p>The phone number for the user's desk phone.</p>
6398
+ * @public
6399
+ */
6400
+ PhoneNumber?: string | undefined;
6401
+ }
6402
+ /**
6403
+ * <p>Configuration settings for voice enhancement.</p>
6404
+ * @public
6405
+ */
6406
+ export interface VoiceEnhancementConfig {
6407
+ /**
6408
+ * <p>The channel for this voice enhancement configuration. <b>Only <code>VOICE</code> is supported for this data type.</b>
6409
+ * </p>
6410
+ * @public
6411
+ */
6412
+ Channel: Channel | undefined;
6413
+ /**
6414
+ * <p>The voice enhancement mode.</p>
6415
+ * @public
6416
+ */
6417
+ VoiceEnhancementMode: VoiceEnhancementMode | undefined;
6418
+ }
6310
6419
  /**
6311
6420
  * @public
6312
6421
  */
@@ -6342,10 +6451,10 @@ export interface CreateUserRequest {
6342
6451
  */
6343
6452
  IdentityInfo?: UserIdentityInfo | undefined;
6344
6453
  /**
6345
- * <p>The phone settings for the user.</p>
6454
+ * <p>The phone settings for the user. This parameter is optional. If not provided, the user can be configured using channel-specific parameters such as <code>AutoAcceptConfigs</code>, <code>AfterContactWorkConfigs</code>, <code>PhoneNumberConfigs</code>, <code>PersistentConnectionConfigs</code>, and <code>VoiceEnhancementConfigs</code>.</p>
6346
6455
  * @public
6347
6456
  */
6348
- PhoneConfig: UserPhoneConfig | undefined;
6457
+ PhoneConfig?: UserPhoneConfig | undefined;
6349
6458
  /**
6350
6459
  * <p>The identifier of the user account in the directory used for identity management. If Amazon Connect cannot
6351
6460
  * access the directory, you can specify this identifier to authenticate users. If you include the identifier, we assume
@@ -6377,6 +6486,31 @@ export interface CreateUserRequest {
6377
6486
  * @public
6378
6487
  */
6379
6488
  InstanceId: string | undefined;
6489
+ /**
6490
+ * <p>The list of auto-accept configuration settings for each channel.</p>
6491
+ * @public
6492
+ */
6493
+ AutoAcceptConfigs?: AutoAcceptConfig[] | undefined;
6494
+ /**
6495
+ * <p>The list of after contact work (ACW) timeout configuration settings for each channel.</p>
6496
+ * @public
6497
+ */
6498
+ AfterContactWorkConfigs?: AfterContactWorkConfigPerChannel[] | undefined;
6499
+ /**
6500
+ * <p>The list of phone number configuration settings for each channel.</p>
6501
+ * @public
6502
+ */
6503
+ PhoneNumberConfigs?: PhoneNumberConfig[] | undefined;
6504
+ /**
6505
+ * <p>The list of persistent connection configuration settings for each channel.</p>
6506
+ * @public
6507
+ */
6508
+ PersistentConnectionConfigs?: PersistentConnectionConfig[] | undefined;
6509
+ /**
6510
+ * <p>The list of voice enhancement configuration settings for each channel.</p>
6511
+ * @public
6512
+ */
6513
+ VoiceEnhancementConfigs?: VoiceEnhancementConfig[] | undefined;
6380
6514
  /**
6381
6515
  * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
6382
6516
  * @public
@@ -6867,114 +7001,3 @@ export interface WorkspaceThemePalette {
6867
7001
  */
6868
7002
  Primary?: PalettePrimary | undefined;
6869
7003
  }
6870
- /**
6871
- * <p>Contains font family configuration for workspace themes.</p>
6872
- * @public
6873
- */
6874
- export interface FontFamily {
6875
- /**
6876
- * <p>The default font family to use in the workspace theme.</p>
6877
- * @public
6878
- */
6879
- Default?: WorkspaceFontFamily | undefined;
6880
- }
6881
- /**
6882
- * <p>Contains typography configuration for a workspace theme.</p>
6883
- * @public
6884
- */
6885
- export interface WorkspaceThemeTypography {
6886
- /**
6887
- * <p>The font family configuration for text in the workspace.</p>
6888
- * @public
6889
- */
6890
- FontFamily?: FontFamily | undefined;
6891
- }
6892
- /**
6893
- * <p>Contains detailed theme configuration for a workspace, including colors, images, and typography.</p>
6894
- * @public
6895
- */
6896
- export interface WorkspaceThemeConfig {
6897
- /**
6898
- * <p>The color palette configuration for the workspace theme.</p>
6899
- * @public
6900
- */
6901
- Palette?: WorkspaceThemePalette | undefined;
6902
- /**
6903
- * <p>The image assets used in the workspace theme.</p>
6904
- * @public
6905
- */
6906
- Images?: WorkspaceThemeImages | undefined;
6907
- /**
6908
- * <p>The typography configuration for the workspace theme.</p>
6909
- * @public
6910
- */
6911
- Typography?: WorkspaceThemeTypography | undefined;
6912
- }
6913
- /**
6914
- * <p>Contains theme configuration for a workspace, supporting both light and dark modes.</p>
6915
- * @public
6916
- */
6917
- export interface WorkspaceTheme {
6918
- /**
6919
- * <p>The theme configuration for light mode.</p>
6920
- * @public
6921
- */
6922
- Light?: WorkspaceThemeConfig | undefined;
6923
- /**
6924
- * <p>The theme configuration for dark mode.</p>
6925
- * @public
6926
- */
6927
- Dark?: WorkspaceThemeConfig | undefined;
6928
- }
6929
- /**
6930
- * @public
6931
- */
6932
- export interface CreateWorkspaceRequest {
6933
- /**
6934
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
6935
- * the Amazon Resource Name (ARN) of the instance.</p>
6936
- * @public
6937
- */
6938
- InstanceId: string | undefined;
6939
- /**
6940
- * <p>The name of the workspace. Must be unique within the instance and can contain 1-127 characters.</p>
6941
- * @public
6942
- */
6943
- Name: string | undefined;
6944
- /**
6945
- * <p>The description of the workspace. Maximum length is 250 characters.</p>
6946
- * @public
6947
- */
6948
- Description?: string | undefined;
6949
- /**
6950
- * <p>The theme configuration for the workspace, including colors and styling.</p>
6951
- * @public
6952
- */
6953
- Theme?: WorkspaceTheme | undefined;
6954
- /**
6955
- * <p>The title displayed for the workspace.</p>
6956
- * @public
6957
- */
6958
- Title?: string | undefined;
6959
- /**
6960
- * <p>The tags used to organize, track, or control access for this resource. For example, <code>\{ "Tags":
6961
- * \{"key1":"value1", "key2":"value2"\} \}</code>.</p>
6962
- * @public
6963
- */
6964
- Tags?: Record<string, string> | undefined;
6965
- }
6966
- /**
6967
- * @public
6968
- */
6969
- export interface CreateWorkspaceResponse {
6970
- /**
6971
- * <p>The identifier of the workspace.</p>
6972
- * @public
6973
- */
6974
- WorkspaceId: string | undefined;
6975
- /**
6976
- * <p>The Amazon Resource Name (ARN) of the workspace.</p>
6977
- * @public
6978
- */
6979
- WorkspaceArn: string | undefined;
6980
- }