@aws-sdk/client-connect 3.974.0 → 3.975.0

package/dist-types/models/models_3.d.ts

@@ -1,7 +1,585 @@
-import { AgentAvailabilityTimer, AgentStatusState, AnsweringMachineDetectionStatus, Channel, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactMediaProcessingFailureMode, ContactRecordingType, DataTableAttributeValueType, DataTableLockLevel, DisconnectOnCustomerExitParticipantType, EmailHeaderType, EvaluationFormItemEnablementAction, EvaluationFormItemEnablementOperator, EvaluationFormQuestionType, EvaluationFormVersionStatus, InboundMessageSourceType, InitiateAs, InstanceAttributeType, InstanceStorageResourceType, IvrRecordingTrack, MeetingFeatureStatus, OverrideType, ParticipantTimerAction, ParticipantTimerType, QueueStatus, RoutingCriteriaStepStatus, RulePublishStatus, SearchableQueueType, TaskTemplateStatus, TimerEligibleParticipantRoles, TrafficType, ViewStatus, ViewType, Visibility, VoiceRecordingTrack } from "./enums";
-import { type AdditionalEmailRecipients, type AgentConfig, type AgentInfo, type AgentStatusSearchFilter, type AllowedCapabilities, type Campaign, type DataTableLockVersion, type Endpoint, type EvaluationFormAutoEvaluationConfiguration, type EvaluationFormLanguageConfiguration, type EvaluationFormQuestionTypeProperties, type EvaluationFormScoringStrategy, type EvaluationFormTargetConfiguration, type EvaluationReviewConfiguration, type GranularAccessControlConfiguration, type InputPredefinedAttributeConfiguration, type InstanceStorageConfig, type OutboundCallerConfig, type OutboundEmailConfig, type OutboundStrategy, type PredefinedAttributeValues, type QuickConnectConfig, type RecurrenceConfig, type StringCondition, type TaskTemplateConstraints, type TaskTemplateDefaults, type UserIdentityInfo, type UserInfo, type UserPhoneConfig, type Validation, type View, type ViewInputContent, type WorkspaceTheme, Application, EvaluationFormItemEnablementExpression, FlowModule, HoursOfOperationConfig, HoursOfOperationOverrideConfig, MediaConcurrency, PrimaryValue, Reference, RoutingProfileQueueConfig, RuleAction, TaskTemplateField, UserProficiency } from "./models_0";
+import { AgentAvailabilityTimer, AgentStatusState, AnsweringMachineDetectionStatus, Channel, ChatEventType, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactMediaProcessingFailureMode, ContactRecordingType, DataTableAttributeValueType, DataTableLockLevel, DisconnectOnCustomerExitParticipantType, EmailHeaderType, EvaluationFormItemEnablementAction, EvaluationFormItemEnablementOperator, EvaluationFormQuestionType, EvaluationFormVersionStatus, FileStatusType, FileUseCaseType, InboundMessageSourceType, InitiateAs, InstanceAttributeType, InstanceStorageResourceType, IvrRecordingTrack, MeetingFeatureStatus, OutboundMessageSourceType, OverrideType, ParticipantTimerAction, ParticipantTimerType, QueueStatus, RehydrationType, ResponseMode, RoutingCriteriaStepStatus, RulePublishStatus, SearchableQueueType, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TimerEligibleParticipantRoles, TrafficType, ViewStatus, ViewType, Visibility, VoiceRecordingTrack } from "./enums";
+import { type AdditionalEmailRecipients, type AgentConfig, type AgentInfo, type AgentStatusSearchFilter, type AllowedCapabilities, type Campaign, type CreatedByInfo, type DataTableLockVersion, type Endpoint, type EvaluationFormAutoEvaluationConfiguration, type EvaluationFormLanguageConfiguration, type EvaluationFormQuestionTypeProperties, type EvaluationFormScoringStrategy, type EvaluationFormTargetConfiguration, type EvaluationReviewConfiguration, type GranularAccessControlConfiguration, type InputPredefinedAttributeConfiguration, type InstanceStorageConfig, type OutboundCallerConfig, type OutboundEmailConfig, type OutboundStrategy, type PredefinedAttributeValues, type QuickConnectConfig, type RecurrenceConfig, type StringCondition, type TaskTemplateConstraints, type TaskTemplateDefaults, type TestCaseEntryPoint, type UserIdentityInfo, type UserInfo, type UserPhoneConfig, type Validation, type View, type ViewInputContent, type WorkspaceTheme, Application, EvaluationFormItemEnablementExpression, FlowModule, HoursOfOperationConfig, HoursOfOperationOverrideConfig, MediaConcurrency, PrimaryValue, Reference, RoutingProfileQueueConfig, RuleAction, TaskTemplateField, UserProficiency } from "./models_0";
 import { type AttributeCondition, type ChatMetrics, type ContactDetails, type Customer, type CustomerVoiceActivity, type DisconnectDetails, type EndpointInfo, type Evaluation, type EvaluationAnswerData, type Expiry, type GlobalResiliencyMetadata, type QualityMetrics, type QueueInfo, type SignInConfig, type TaskTemplateInfoV2, type TelephonyConfig, type WisdomInfo, ContactEvaluation, EvaluationNote, NextContactEntry, RecordingInfo } from "./models_1";
-import { type AutoEvaluationConfiguration, type BooleanCondition, type ChatMessage, type ChatStreamingConfiguration, type ContactFlowModuleSearchFilter, type ContactFlowSearchFilter, type ContactSearchSummaryAgentInfo, type ContactSearchSummaryQueueInfo, type DataTableSearchFilter, type DateCondition, type DateTimeCondition, type DecimalCondition, type EmailAddressSearchFilter, type EvaluationFormSearchFilter, type EvaluationSearchFilter, type HierarchyGroupCondition, type HoursOfOperationSearchFilter, type ListCondition, type NumberCondition, type OutboundAdditionalRecipients, type OutboundEmailContent, type ParticipantConfiguration, type ParticipantDetails, type PersistentChat, type PromptSearchFilter, type QueueSearchFilter, type QuickConnectSearchFilter, type RoutingProfileSearchFilter, type SecurityProfilesSearchFilter, type TemplatedMessageConfig, type UserHierarchyGroupSearchFilter, type UserSearchFilter, type ViewSearchFilter, type WorkspaceAssociationSearchFilter, type WorkspaceSearchFilter, EmailAddressInfo } from "./models_2";
+import type { BooleanCondition, ContactFlowModuleSearchFilter, ContactFlowSearchFilter, ContactSearchSummaryAgentInfo, ContactSearchSummaryQueueInfo, DataTableSearchFilter, DateCondition, DateTimeCondition, DecimalCondition, EmailAddressSearchFilter, EvaluationFormSearchFilter, EvaluationSearchFilter, HierarchyGroupCondition, HoursOfOperationSearchFilter, ListCondition, NumberCondition, PromptSearchFilter, QueueSearchFilter, QuickConnectSearchFilter, RoutingProfileSearchFilter, SecurityProfilesSearchFilter, TestCaseSearchFilter, UserHierarchyGroupSearchFilter, UserSearchFilter, ViewSearchFilter, WorkspaceAssociationSearchFilter, WorkspaceSearchFilter } from "./models_2";
+/**
+ * <p>Chat integration event containing payload to perform different chat actions such as:</p>
+ *          <ul>
+ *             <li>
+ *                <p>Sending a chat message</p>
+ *             </li>
+ *             <li>
+ *                <p>Sending a chat event, such as typing</p>
+ *             </li>
+ *             <li>
+ *                <p>Disconnecting from a chat</p>
+ *             </li>
+ *          </ul>
+ * @public
+ */
+export interface ChatEvent {
+    /**
+     * <p>Type of chat integration event. </p>
+     * @public
+     */
+    Type: ChatEventType | undefined;
+    /**
+     * <p>Type of content. This is required when <code>Type</code> is <code>MESSAGE</code> or <code>EVENT</code>. </p>
+     *          <ul>
+     *             <li>
+     *                <p>For allowed message content types, see the <code>ContentType</code> parameter in the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html">SendMessage</a> topic
+     *      in the <i>Amazon Connect Participant Service API Reference</i>.</p>
+     *             </li>
+     *             <li>
+     *                <p>For allowed event content types, see the <code>ContentType</code> parameter in the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendEvent.html">SendEvent</a> topic in the <i>Amazon Connect Participant Service API Reference</i>. </p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    ContentType?: string | undefined;
+    /**
+     * <p>Content of the message or event. This is required when <code>Type</code> is <code>MESSAGE</code> and for certain
+     *     <code>ContentTypes</code> when <code>Type</code> is <code>EVENT</code>.</p>
+     *          <ul>
+     *             <li>
+     *                <p>For allowed message content, see the <code>Content</code> parameter in the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html">SendMessage</a> topic in the
+     *        <i>Amazon Connect Participant Service API Reference</i>.</p>
+     *             </li>
+     *             <li>
+     *                <p>For allowed event content, see the <code>Content</code> parameter in the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendEvent.html">SendEvent</a> topic in the <i>Amazon Connect Participant Service API Reference</i>. </p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    Content?: string | undefined;
+}
+/**
+ * <p>The customer's details.</p>
+ * @public
+ */
+export interface ParticipantDetails {
+    /**
+     * <p>Display name of the participant.</p>
+     * @public
+     */
+    DisplayName: string | undefined;
+}
+/**
+ * <p>The streaming configuration, such as the Amazon SNS streaming endpoint.</p>
+ * @public
+ */
+export interface ChatStreamingConfiguration {
+    /**
+     * <p>The Amazon Resource Name (ARN) of the standard Amazon SNS topic. The Amazon Resource Name (ARN) of the streaming endpoint that is used to publish
+     *    real-time message streaming for chat conversations.</p>
+     * @public
+     */
+    StreamingEndpointArn: string | undefined;
+}
+/**
+ * <p>Payload of chat properties to apply when starting a new contact.</p>
+ * @public
+ */
+export interface NewSessionDetails {
+    /**
+     * <p> The supported chat message content types. Supported types are <code>text/plain</code>,
+     *     <code>text/markdown</code>, <code>application/json</code>,
+     *     <code>application/vnd.amazonaws.connect.message.interactive</code>, and
+     *     <code>application/vnd.amazonaws.connect.message.interactive.response</code>. </p>
+     *          <p>Content types must always contain <code> text/plain</code>. You can then put any other supported type in the
+     *    list. For example, all the following lists are valid because they contain <code>text/plain</code>: <code>[text/plain,
+     *     text/markdown, application/json]</code>, <code> [text/markdown, text/plain]</code>, <code>[text/plain,
+     *     application/json, application/vnd.amazonaws.connect.message.interactive.response]</code>. </p>
+     * @public
+     */
+    SupportedMessagingContentTypes?: string[] | undefined;
+    /**
+     * <p>The customer's details.</p>
+     * @public
+     */
+    ParticipantDetails?: ParticipantDetails | undefined;
+    /**
+     * <p> A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes. They
+     *    can be accessed in flows just like any other contact attributes. </p>
+     *          <p> There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only
+     *    alphanumeric, dash, and underscore characters. </p>
+     * @public
+     */
+    Attributes?: Record<string, string> | undefined;
+    /**
+     * <p>The streaming configuration, such as the Amazon SNS streaming endpoint.</p>
+     * @public
+     */
+    StreamingConfiguration?: ChatStreamingConfiguration | undefined;
+}
+/**
+ * @public
+ */
+export interface SendChatIntegrationEventRequest {
+    /**
+     * <p>External identifier of chat customer participant, used in part to uniquely identify a chat. For SMS, this is the
+     *    E164 phone number of the chat customer participant.</p>
+     * @public
+     */
+    SourceId: string | undefined;
+    /**
+     * <p>Chat system identifier, used in part to uniquely identify chat. This is associated with the Amazon Connect
+     *    instance and flow to be used to start chats. For Server Migration Service, this is the phone number destination of inbound
+     *     Server Migration Service messages represented by an Amazon Web Services End User Messaging phone number ARN.</p>
+     * @public
+     */
+    DestinationId: string | undefined;
+    /**
+     * <p>Classification of a channel. This is used in part to uniquely identify chat. </p>
+     *          <p>Valid value: <code>["connect:sms", connect:"WhatsApp"]</code>
+     *          </p>
+     * @public
+     */
+    Subtype?: string | undefined;
+    /**
+     * <p>Chat integration event payload</p>
+     * @public
+     */
+    Event: ChatEvent | undefined;
+    /**
+     * <p>Contact properties to apply when starting a new chat. If the integration event is handled with an existing chat,
+     *    this is ignored.</p>
+     * @public
+     */
+    NewSessionDetails?: NewSessionDetails | undefined;
+}
+/**
+ * @public
+ */
+export interface SendChatIntegrationEventResponse {
+    /**
+     * <p>Identifier of chat contact used to handle integration event. This may be null if the integration event is not
+     *    valid without an already existing chat contact.</p>
+     * @public
+     */
+    InitialContactId?: string | undefined;
+    /**
+     * <p>Whether handling the integration event resulted in creating a new chat or acting on existing chat.</p>
+     * @public
+     */
+    NewChatCreated?: boolean | undefined;
+}
+/**
+ * <p>Contains information about a source or destination email address.</p>
+ * @public
+ */
+export interface EmailAddressInfo {
+    /**
+     * <p>The email address, including the domain.</p>
+     * @public
+     */
+    EmailAddress: string | undefined;
+    /**
+     * <p>The display name of email address.</p>
+     * @public
+     */
+    DisplayName?: string | undefined;
+}
+/**
+ * <p>Information about the additional recipients of outbound email.</p>
+ * @public
+ */
+export interface OutboundAdditionalRecipients {
+    /**
+     * <p>Information about the <b>additional</b> CC email address recipients. Email recipients
+     *    are limited to 50 total addresses: 1 required recipient in the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_SendOutboundEmail.html#API_SendOutboundEmail_RequestBody">DestinationEmailAddress</a> field and up to 49 recipients in the 'CcEmailAddresses' field.</p>
+     * @public
+     */
+    CcEmailAddresses?: EmailAddressInfo[] | undefined;
+}
+/**
+ * <p>Information about the raw email body content.</p>
+ * @public
+ */
+export interface OutboundRawMessage {
+    /**
+     * <p>The email subject.</p>
+     * @public
+     */
+    Subject: string | undefined;
+    /**
+     * <p>The email message body.</p>
+     * @public
+     */
+    Body: string | undefined;
+    /**
+     * <p>Type of content, that is, <code>text/plain</code> or <code>text/html</code>.</p>
+     * @public
+     */
+    ContentType: string | undefined;
+}
+/**
+ * <p>Information about the template attributes.</p>
+ * @public
+ */
+export interface TemplateAttributes {
+    /**
+     * <p>An object that specifies the custom attributes values to use for variables in the message template. This object
+     *    contains different categories of key-value pairs. Each key defines a variable or placeholder in the message template.
+     *   </p>
+     * @public
+     */
+    CustomAttributes?: Record<string, string> | undefined;
+    /**
+     * <p>An object that specifies the customer profile attributes values to use for variables in the message template.
+     *    This object contains different categories of key-value pairs. Each key defines a variable or placeholder in the
+     *    message template. </p>
+     * @public
+     */
+    CustomerProfileAttributes?: string | undefined;
+}
+/**
+ * <p>Information about template message configuration.</p>
+ * @public
+ */
+export interface TemplatedMessageConfig {
+    /**
+     * <p>The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.</p>
+     * @public
+     */
+    KnowledgeBaseId: string | undefined;
+    /**
+     * <p>The identifier of the message template Id.</p>
+     * @public
+     */
+    MessageTemplateId: string | undefined;
+    /**
+     * <p>Information about template attributes, that is, CustomAttributes or CustomerProfileAttributes.</p>
+     * @public
+     */
+    TemplateAttributes: TemplateAttributes | undefined;
+}
+/**
+ * <p>Information about email body content.</p>
+ * @public
+ */
+export interface OutboundEmailContent {
+    /**
+     * <p>The message source type, that is, <code>RAW</code> or <code>TEMPLATE</code>.</p>
+     * @public
+     */
+    MessageSourceType: OutboundMessageSourceType | undefined;
+    /**
+     * <p>Information about template message configuration.</p>
+     * @public
+     */
+    TemplatedMessageConfig?: TemplatedMessageConfig | undefined;
+    /**
+     * <p>The raw email body content.</p>
+     * @public
+     */
+    RawMessage?: OutboundRawMessage | undefined;
+}
+/**
+ * <p>Information about the campaign.</p>
+ * @public
+ */
+export interface SourceCampaign {
+    /**
+     * <p>A unique identifier for a campaign.</p>
+     * @public
+     */
+    CampaignId?: string | undefined;
+    /**
+     * <p>A unique identifier for a each request part of same campaign.</p>
+     * @public
+     */
+    OutboundRequestId?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface SendOutboundEmailRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The email address to be used for sending email.</p>
+     * @public
+     */
+    FromEmailAddress: EmailAddressInfo | undefined;
+    /**
+     * <p>The email address to send the email to.</p>
+     * @public
+     */
+    DestinationEmailAddress: EmailAddressInfo | undefined;
+    /**
+     * <p>The additional recipients address of the email in CC.</p>
+     * @public
+     */
+    AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
+    /**
+     * <p>The email message body to be sent to the newly created email.</p>
+     * @public
+     */
+    EmailMessage: OutboundEmailContent | undefined;
+    /**
+     * <p>Denotes the class of traffic.</p>
+     *          <note>
+     *             <p>Only the CAMPAIGN traffic type is supported.</p>
+     *          </note>
+     * @public
+     */
+    TrafficType: TrafficType | undefined;
+    /**
+     * <p>A Campaign object need for Campaign traffic type.</p>
+     * @public
+     */
+    SourceCampaign?: SourceCampaign | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface SendOutboundEmailResponse {
+}
+/**
+ * @public
+ */
+export interface StartAttachedFileUploadRequest {
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+    /**
+     * <p>The unique identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A case-sensitive name of the attached file being uploaded.</p>
+     * @public
+     */
+    FileName: string | undefined;
+    /**
+     * <p>The size of the attached file in bytes.</p>
+     * @public
+     */
+    FileSizeInBytes: number | undefined;
+    /**
+     * <p>Optional override for the expiry of the pre-signed S3 URL in seconds. The default value is 300.</p>
+     * @public
+     */
+    UrlExpiryInSeconds?: number | undefined;
+    /**
+     * <p>The use case for the file.</p>
+     *          <important>
+     *             <p> Only <code>ATTACHMENTS</code> are supported.</p>
+     *          </important>
+     * @public
+     */
+    FileUseCaseType: FileUseCaseType | undefined;
+    /**
+     * <p>The resource to which the attached file is (being) uploaded to. The supported resources are <a href="https://docs.aws.amazon.com/connect/latest/adminguide/cases.html">Cases</a> and <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html">Email</a>.</p>
+     *          <note>
+     *             <p>This value must be a valid ARN.</p>
+     *          </note>
+     * @public
+     */
+    AssociatedResourceArn: string | undefined;
+    /**
+     * <p>Represents the identity that created the file.</p>
+     * @public
+     */
+    CreatedBy?: CreatedByInfo | undefined;
+    /**
+     * <p>The tags used to organize, track, or control access for this resource. For example, <code>\{ "Tags":
+     *     \{"key1":"value1", "key2":"value2"\} \}</code>.</p>
+     * @public
+     */
+    Tags?: Record<string, string> | undefined;
+}
+/**
+ * <p>Fields required when uploading an attached file. </p>
+ * @public
+ */
+export interface UploadUrlMetadata {
+    /**
+     * <p>A pre-signed S3 URL that should be used for uploading the attached file. </p>
+     * @public
+     */
+    Url?: string | undefined;
+    /**
+     * <p>The expiration time of the URL in ISO timestamp. It's specified in ISO 8601 format:
+     *     <code>yyyy-MM-ddThh:mm:ss.SSSZ</code>. For example, <code>2019-11-08T02:41:28.172Z</code>.</p>
+     * @public
+     */
+    UrlExpiry?: string | undefined;
+    /**
+     * <p>A map of headers that should be provided when uploading the attached file. </p>
+     * @public
+     */
+    HeadersToInclude?: Record<string, string> | undefined;
+}
+/**
+ * Response from StartAttachedFileUpload API.
+ * @public
+ */
+export interface StartAttachedFileUploadResponse {
+    /**
+     * <p>The unique identifier of the attached file resource (ARN).</p>
+     * @public
+     */
+    FileArn?: string | undefined;
+    /**
+     * <p>The unique identifier of the attached file resource.</p>
+     * @public
+     */
+    FileId?: string | undefined;
+    /**
+     * <p>The time of Creation of the file resource as an ISO timestamp. It's specified in ISO 8601 format:
+     *     <code>yyyy-MM-ddThh:mm:ss.SSSZ</code>. For example, <code>2024-05-03T02:41:28.172Z</code>.</p>
+     * @public
+     */
+    CreationTime?: string | undefined;
+    /**
+     * <p>The current status of the attached file.</p>
+     * @public
+     */
+    FileStatus?: FileStatusType | undefined;
+    /**
+     * <p>Represents the identity that created the file.</p>
+     * @public
+     */
+    CreatedBy?: CreatedByInfo | undefined;
+    /**
+     * <p>The headers to be provided while uploading the file to the URL.</p>
+     * @public
+     */
+    UploadUrlMetadata?: UploadUrlMetadata | undefined;
+}
+/**
+ * <p>A chat message.</p>
+ * @public
+ */
+export interface ChatMessage {
+    /**
+     * <p>The type of the content. Supported types are <code>text/plain</code>, <code>text/markdown</code>,
+     *     <code>application/json</code>, and
+     *    <code>application/vnd.amazonaws.connect.message.interactive.response</code>.</p>
+     * @public
+     */
+    ContentType: string | undefined;
+    /**
+     * <p>The content of the chat message. </p>
+     *          <ul>
+     *             <li>
+     *                <p>For <code>text/plain</code> and <code>text/markdown</code>, the Length Constraints are Minimum of 1, Maximum
+     *      of 1024. </p>
+     *             </li>
+     *             <li>
+     *                <p>For <code>application/json</code>, the Length Constraints are Minimum of 1, Maximum of 12000. </p>
+     *             </li>
+     *             <li>
+     *                <p>For <code>application/vnd.amazonaws.connect.message.interactive.response</code>, the Length Constraints are
+     *      Minimum of 1, Maximum of 12288.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    Content: string | undefined;
+}
+/**
+ * <p> The configuration of the participant. </p>
+ * @public
+ */
+export interface ParticipantConfiguration {
+    /**
+     * <p> The mode in which responses should be sent to the participant. </p>
+     * @public
+     */
+    ResponseMode?: ResponseMode | undefined;
+}
+/**
+ * <p>Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how
+ *    to configure for them, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html">Enable
+ *     persistent chat</a>.</p>
+ * @public
+ */
+export interface PersistentChat {
+    /**
+     * <p>The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for
+     *    persistent chat. </p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>ENTIRE_PAST_SESSION</code>: Rehydrates a chat from the most recently terminated past chat contact of the
+     *      specified past ended chat session. To use this type, provide the <code>initialContactId</code> of the past ended
+     *      chat session in the <code>sourceContactId</code> field. In this type, Amazon Connect determines the most recent
+     *      chat contact on the specified chat session that has ended, and uses it to start a persistent chat. </p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>FROM_SEGMENT</code>: Rehydrates a chat from the past chat contact that is specified in the
+     *       <code>sourceContactId</code> field. </p>
+     *             </li>
+     *          </ul>
+     *          <p>The actual contactId used for rehydration is provided in the response of this API. </p>
+     * @public
+     */
+    RehydrationType?: RehydrationType | undefined;
+    /**
+     * <p>The contactId from which a persistent chat session must be started.</p>
+     * @public
+     */
+    SourceContactId?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface StartChatContactResponse {
+    /**
+     * <p>The identifier of this contact within the Amazon Connect instance. </p>
+     * @public
+     */
+    ContactId?: string | undefined;
+    /**
+     * <p>The identifier for a chat participant. The participantId for a chat participant is the same throughout the chat
+     *    lifecycle.</p>
+     * @public
+     */
+    ParticipantId?: string | undefined;
+    /**
+     * <p>The token used by the chat participant to call <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html">CreateParticipantConnection</a>. The participant token is valid for the lifetime of a chat participant.</p>
+     * @public
+     */
+    ParticipantToken?: string | undefined;
+    /**
+     * <p>The contactId from which a persistent chat session is started. This field is populated only for persistent
+     *    chats.</p>
+     * @public
+     */
+    ContinuedFromContactId?: string | undefined;
+}
+/**
+ * <p>Configuration information about automated evaluations.</p>
+ * @public
+ */
+export interface AutoEvaluationConfiguration {
+    /**
+     * <p>Whether automated evaluations are enabled.</p>
+     * @public
+     */
+    Enabled: boolean | undefined;
+}
 /**
  * @public
  */
@@ -506,6 +1084,49 @@ export interface StartTaskContactResponse {
      */
     ContactId?: string | undefined;
 }
+/**
+ * @public
+ */
+export interface StartTestCaseExecutionRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the test case to execute.</p>
+     * @public
+     */
+    TestCaseId: string | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface StartTestCaseExecutionResponse {
+    /**
+     * <p>The identifier of the test case execution.</p>
+     * @public
+     */
+    TestCaseExecutionId?: string | undefined;
+    /**
+     * <p>The identifier of the test case resource that was executed.</p>
+     * @public
+     */
+    TestCaseId?: string | undefined;
+    /**
+     * <p>The status of a test case execution.</p>
+     * @public
+     */
+    Status?: TestCaseExecutionStatus | undefined;
+}
 /**
  * @public
  */
@@ -829,6 +1450,39 @@ export interface StopContactStreamingRequest {
  */
 export interface StopContactStreamingResponse {
 }
+/**
+ * @public
+ */
+export interface StopTestCaseExecutionRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the test case execution to stop.</p>
+     * @public
+     */
+    TestCaseExecutionId: string | undefined;
+    /**
+     * <p>The identifier of the test case.</p>
+     * @public
+     */
+    TestCaseId: string | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface StopTestCaseExecutionResponse {
+}
 /**
  * <p>Information about input answers for a contact evaluation.</p>
  * @public
@@ -2754,6 +3408,66 @@ export interface UpdateTaskTemplateResponse {
      */
     CreatedTime?: Date | undefined;
 }
+/**
+ * @public
+ */
+export interface UpdateTestCaseRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the test case to update.</p>
+     * @public
+     */
+    TestCaseId: string | undefined;
+    /**
+     * <p>The JSON string that represents the content of the test.</p>
+     * @public
+     */
+    Content?: string | undefined;
+    /**
+     * <p>Defines the starting point for your test.</p>
+     * @public
+     */
+    EntryPoint?: TestCaseEntryPoint | undefined;
+    /**
+     * <p>Defines the test attributes for precise data representation.</p>
+     * @public
+     */
+    InitializationData?: string | undefined;
+    /**
+     * <p>The name of the test case.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>The description of the test case.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>Indicates the test status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content. The SAVED status does not initiate validation of the content.</p>
+     * @public
+     */
+    Status?: TestCaseStatus | undefined;
+    /**
+     * <p>The time at which the resource was last modified.</p>
+     * @public
+     */
+    LastModifiedTime?: Date | undefined;
+    /**
+     * <p>The region in which the resource was last modified</p>
+     * @public
+     */
+    LastModifiedRegion?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateTestCaseResponse {
+}
 /**
  * @public
  */
@@ -3770,6 +4484,32 @@ export interface SegmentAttributeValue {
      */
     ValueArn?: string | undefined;
 }
+/**
+ * <p>The search criteria to be used to return test cases.</p>
+ * @public
+ */
+export interface TestCaseSearchCriteria {
+    /**
+     * <p>A list of conditions which would be applied together with an OR condition.</p>
+     * @public
+     */
+    OrConditions?: TestCaseSearchCriteria[] | undefined;
+    /**
+     * <p>A list of conditions which would be applied together with an AND condition.</p>
+     * @public
+     */
+    AndConditions?: TestCaseSearchCriteria[] | undefined;
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     * @public
+     */
+    StringCondition?: StringCondition | undefined;
+    /**
+     * <p>The status of the test case.</p>
+     * @public
+     */
+    StatusCondition?: TestCaseStatus | undefined;
+}
 /**
  * <p>The search criteria to be used to return userHierarchyGroup.</p>
  * @public
@@ -4464,6 +5204,37 @@ export interface SearchSecurityProfilesRequest {
      */
     SearchFilter?: SecurityProfilesSearchFilter | undefined;
 }
+/**
+ * @public
+ */
+export interface SearchTestCasesRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
+    /**
+     * <p>Filters to be applied to search results.</p>
+     * @public
+     */
+    SearchFilter?: TestCaseSearchFilter | undefined;
+    /**
+     * <p>The search criteria to be used to return test cases.</p>
+     * @public
+     */
+    SearchCriteria?: TestCaseSearchCriteria | undefined;
+}
 /**
  * @public
  */