@aws-sdk/client-connect 3.970.0 → 3.971.0

package/dist-types/models/enums.d.ts

@@ -741,6 +741,17 @@ export declare const EvaluationFormLanguageCode: {
  * @public
  */
 export type EvaluationFormLanguageCode = (typeof EvaluationFormLanguageCode)[keyof typeof EvaluationFormLanguageCode];
+/**
+ * @public
+ * @enum
+ */
+export declare const EvaluationReviewNotificationRecipientType: {
+    readonly USER_ID: "USER_ID";
+};
+/**
+ * @public
+ */
+export type EvaluationReviewNotificationRecipientType = (typeof EvaluationReviewNotificationRecipientType)[keyof typeof EvaluationReviewNotificationRecipientType];
 /**
  * @public
  * @enum
@@ -1400,7 +1411,9 @@ export type ContactParticipantRole = (typeof ContactParticipantRole)[keyof typeo
  */
 export declare const EvaluationStatus: {
     readonly DRAFT: "DRAFT";
+    readonly REVIEW_REQUESTED: "REVIEW_REQUESTED";
     readonly SUBMITTED: "SUBMITTED";
+    readonly UNDER_REVIEW: "UNDER_REVIEW";
 };
 /**
  * @public

package/dist-types/models/models_0.d.ts

@@ -1,4 +1,4 @@
-import { AccessType, ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AiUseCase, AllowedUserAction, ApplicationType, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactInteractionType, ContactState, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DeviceType, DirectoryType, EncryptionType, EndpointType, EntityType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormLanguageCode, EvaluationFormMultiSelectQuestionDisplayMode, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode, EventSourceName, FailureReasonCode, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowModuleType, HoursOfOperationDays, InstanceStorageResourceType, IntegrationType, ListFlowAssociationResourceType, MultiSelectQuestionRuleCategoryAutomationCondition, NotificationContentType, NotificationDeliveryType, NumericQuestionPropertyAutomationLabel, OutboundStrategyType, OverrideDays, OverrideType, ParticipantRole, ParticipantState, PhoneType, PropertyValidationExceptionReason, QuickConnectType, RecurrenceFrequency, ReferenceStatus, ReferenceType, RehydrationType, RulePublishStatus, ScreenShareCapability, SingleSelectQuestionRuleCategoryAutomationCondition, SlaAssignmentType, SlaType, SourceType, StorageType, StringComparisonType, TaskTemplateFieldType, TaskTemplateStatus, UseCaseType, VideoCapability, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState, WorkspaceFontFamily } from "./enums";
+import { AccessType, ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AiUseCase, AllowedUserAction, ApplicationType, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactInteractionType, ContactState, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DeviceType, DirectoryType, EncryptionType, EndpointType, EntityType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormLanguageCode, EvaluationFormMultiSelectQuestionDisplayMode, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode, EvaluationReviewNotificationRecipientType, EventSourceName, FailureReasonCode, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowModuleType, HoursOfOperationDays, InstanceStorageResourceType, IntegrationType, ListFlowAssociationResourceType, MultiSelectQuestionRuleCategoryAutomationCondition, NotificationContentType, NotificationDeliveryType, NumericQuestionPropertyAutomationLabel, OutboundStrategyType, OverrideDays, OverrideType, ParticipantRole, ParticipantState, PhoneType, PropertyValidationExceptionReason, QuickConnectType, RecurrenceFrequency, ReferenceStatus, ReferenceType, RehydrationType, RulePublishStatus, ScreenShareCapability, SingleSelectQuestionRuleCategoryAutomationCondition, SlaAssignmentType, SlaType, SourceType, StorageType, StringComparisonType, TaskTemplateFieldType, TaskTemplateStatus, UseCaseType, VideoCapability, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState, WorkspaceFontFamily } from "./enums";
 /**
  * <p>Information about an action.</p>
  * @public
@@ -4027,6 +4027,49 @@ export interface EvaluationFormLanguageConfiguration {
      */
     FormLanguage?: EvaluationFormLanguageCode | undefined;
 }
+/**
+ * <p>The value information for an evaluation review notification recipient.</p>
+ * @public
+ */
+export interface EvaluationReviewNotificationRecipientValue {
+    /**
+     * <p>The user identifier for the notification recipient.</p>
+     * @public
+     */
+    UserId?: string | undefined;
+}
+/**
+ * <p>Information about a recipient who should be notified when an evaluation review is requested.</p>
+ * @public
+ */
+export interface EvaluationReviewNotificationRecipient {
+    /**
+     * <p>The type of notification recipient.</p>
+     * @public
+     */
+    Type: EvaluationReviewNotificationRecipientType | undefined;
+    /**
+     * <p>The value associated with the notification recipient type.</p>
+     * @public
+     */
+    Value: EvaluationReviewNotificationRecipientValue | undefined;
+}
+/**
+ * <p>Configuration settings for evaluation reviews.</p>
+ * @public
+ */
+export interface EvaluationReviewConfiguration {
+    /**
+     * <p>List of recipients who should be notified when a review is requested.</p>
+     * @public
+     */
+    ReviewNotificationRecipients: EvaluationReviewNotificationRecipient[] | undefined;
+    /**
+     * <p>Number of days during which a request for review can be submitted for evaluations created from this form.</p>
+     * @public
+     */
+    EligibilityDays?: number | undefined;
+}
 /**
  * <p>Information about scoring strategy for an evaluation form.</p>
  * @public
@@ -6906,49 +6949,3 @@ export interface DeactivateEvaluationFormResponse {
      */
     EvaluationFormVersion: number | undefined;
 }
-/**
- * Request to DeleteAttachedFile API
- * @public
- */
-export interface DeleteAttachedFileRequest {
-    /**
-     * <p>The unique identifier of the Connect instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The unique identifier of the attached file resource.</p>
-     * @public
-     */
-    FileId: string | undefined;
-    /**
-     * <p>The resource to which the attached file is (being) uploaded to. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html">Cases</a> are the only current supported
-     *    resource.</p>
-     *          <note>
-     *             <p>This value must be a valid ARN.</p>
-     *          </note>
-     * @public
-     */
-    AssociatedResourceArn: string | undefined;
-}
-/**
- * Response from DeleteAttachedFile API
- * @public
- */
-export interface DeleteAttachedFileResponse {
-}
-/**
- * @public
- */
-export interface DeleteContactEvaluationRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>A unique identifier for the contact evaluation.</p>
-     * @public
-     */
-    EvaluationId: string | undefined;
-}

package/dist-types/models/models_1.d.ts

@@ -1,5 +1,51 @@
 import { AgentAvailabilityTimer, AgentStatusType, AutoEvaluationStatus, Channel, Comparison, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactMetricName, ContactParticipantRole, ContactState, CurrentMetricName, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DirectoryType, EndpointType, EntityType, EvaluationQuestionAnswerAnalysisType, EvaluationStatus, EvaluationSuggestedAnswerStatus, EvaluationTranscriptType, EvaluationType, FileStatusType, FileUseCaseType, FilterV2StringConditionComparisonOperator, FlowAssociationResourceType, Grouping, HistoricalMetricName, InstanceAttributeType, InstanceReplicationStatus, InstanceStatus, InstanceStorageResourceType, IntervalPeriod, LexVersion, MediaStreamType, MediaType, NextContactType, OperationalStatus, OverrideType, ParticipantType, PhoneNumberCountryCode, PhoneNumberType, PhoneNumberWorkflowStatus, QuestionRuleCategoryAutomationCondition, QueueStatus, QuickConnectType, RecordingStatus, RulePublishStatus, SortOrder, Statistic, Status, StorageType, TaskTemplateStatus, TrafficDistributionGroupStatus, Unit, Visibility, VocabularyLanguageCode, VocabularyState } from "./enums";
 import { type AgentConfig, type AgentQualityMetrics, type AgentsCriteria, type AgentStatus, type AgentStatusIdentifier, type AgentStatusReference, type AudioQualityMetricsInfo, type CreatedByInfo, type DataTableLockVersion, type DeviceInfo, type ExternalInvocationConfiguration, type GranularAccessControlConfiguration, type InstanceStorageConfig, type LexBot, type LexV2Bot, type OutboundCallerConfig, type OutboundEmailConfig, type OverrideTimeSlice, type ParticipantCapabilities, type PredefinedAttributeValues, type QueueReference, type QuickConnectConfig, type RecurrenceConfig, type RuleTriggerEventSource, type TaskTemplateConstraints, type TaskTemplateDefaults, type UserIdentityInfo, type UserPhoneConfig, type Validation, type View, type WorkspaceTheme, AgentContactReference, AgentStatusSummary, AiAgentInfo, AliasConfiguration, AnalyticsDataAssociationResult, Distribution, FailedBatchAssociationSummary, HoursOfOperationConfig, HoursOfOperationOverrideConfig, MediaConcurrency, PrimaryValue, RoutingProfileQueueReference, RuleAction, SecurityProfileItem, SuccessfulBatchAssociationSummary, TaskTemplateField } from "./models_0";
+/**
+ * Request to DeleteAttachedFile API
+ * @public
+ */
+export interface DeleteAttachedFileRequest {
+    /**
+     * <p>The unique identifier of the Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The unique identifier of the attached file resource.</p>
+     * @public
+     */
+    FileId: string | undefined;
+    /**
+     * <p>The resource to which the attached file is (being) uploaded to. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html">Cases</a> are the only current supported
+     *    resource.</p>
+     *          <note>
+     *             <p>This value must be a valid ARN.</p>
+     *          </note>
+     * @public
+     */
+    AssociatedResourceArn: string | undefined;
+}
+/**
+ * Response from DeleteAttachedFile API
+ * @public
+ */
+export interface DeleteAttachedFileResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteContactEvaluationRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique identifier for the contact evaluation.</p>
+     * @public
+     */
+    EvaluationId: string | undefined;
+}
 /**
  * @public
  */
@@ -1736,6 +1782,53 @@ export interface EvaluationContactParticipant {
      */
     ContactParticipantId?: string | undefined;
 }
+/**
+ * <p>A comment provided when requesting an evaluation review.</p>
+ * @public
+ */
+export interface EvaluationReviewRequestComment {
+    /**
+     * <p>The text content of the review request comment.</p>
+     * @public
+     */
+    Comment?: string | undefined;
+    /**
+     * <p>The timestamp when the review request comment was created.</p>
+     * @public
+     */
+    CreatedTime?: Date | undefined;
+    /**
+     * <p>The user who created the review request comment.</p>
+     * @public
+     */
+    CreatedBy?: string | undefined;
+}
+/**
+ * <p>Metadata information about an evaluation review.</p>
+ * @public
+ */
+export interface EvaluationReviewMetadata {
+    /**
+     * <p>The unique identifier for the evaluation review.</p>
+     * @public
+     */
+    ReviewId?: string | undefined;
+    /**
+     * <p>The timestamp when the evaluation review was created.</p>
+     * @public
+     */
+    CreatedTime: Date | undefined;
+    /**
+     * <p>The user who created the evaluation review.</p>
+     * @public
+     */
+    CreatedBy: string | undefined;
+    /**
+     * <p>Comments provided when requesting the evaluation review.</p>
+     * @public
+     */
+    ReviewRequestComments: EvaluationReviewRequestComment[] | undefined;
+}
 /**
  * <p>Information about scores of a contact evaluation item (section or question).</p>
  * @public
@@ -1803,6 +1896,11 @@ export interface EvaluationMetadata {
      * @public
      */
     Acknowledgement?: EvaluationAcknowledgement | undefined;
+    /**
+     * <p>Information about reviews of this evaluation.</p>
+     * @public
+     */
+    Review?: EvaluationReviewMetadata | undefined;
     /**
      * <p>Information about a contact participant in this evaluation.</p>
      * @public
@@ -9061,181 +9159,3 @@ export interface ListBotsResponse {
      */
     NextToken?: string | undefined;
 }
-/**
- * @public
- */
-export interface ListChildHoursOfOperationsRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
-     *    the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the parent hours of operation.</p>
-     * @public
-     */
-    HoursOfOperationId: string | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
-     * @public
-     */
-    MaxResults?: number | undefined;
-}
-/**
- * @public
- */
-export interface ListChildHoursOfOperationsResponse {
-    /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>Information about the hours of operation.</p>
-     * @public
-     */
-    ChildHoursOfOperationsSummaryList?: HoursOfOperationsIdentifier[] | undefined;
-    /**
-     * <p>The timestamp when this resource was last modified.</p>
-     * @public
-     */
-    LastModifiedTime?: Date | undefined;
-    /**
-     * <p>The Amazon Web Services Region where this resource was last modified.</p>
-     * @public
-     */
-    LastModifiedRegion?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListContactEvaluationsRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
-     * @public
-     */
-    ContactId: string | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     *          <important>
-     *             <p>This is not expected to be set because the value returned in the previous response is always null.</p>
-     *          </important>
-     * @public
-     */
-    NextToken?: string | undefined;
-}
-/**
- * <p>Summary information about an evaluation acknowledgement.</p>
- * @public
- */
-export interface EvaluationAcknowledgementSummary {
-    /**
-     * <p>The time when an agent acknowledged the evaluation.</p>
-     * @public
-     */
-    AcknowledgedTime?: Date | undefined;
-    /**
-     * <p>The agent who acknowledged the evaluation.</p>
-     * @public
-     */
-    AcknowledgedBy?: string | undefined;
-    /**
-     * <p>A comment from the agent when they confirmed they acknowledged the evaluation.</p>
-     * @public
-     */
-    AcknowledgerComment?: string | undefined;
-}
-/**
- * <p>Summary information about a contact evaluation.</p>
- * @public
- */
-export interface EvaluationSummary {
-    /**
-     * <p>A unique identifier for the contact evaluation.</p>
-     * @public
-     */
-    EvaluationId: string | undefined;
-    /**
-     * <p>The Amazon Resource Name (ARN) for the contact evaluation resource.</p>
-     * @public
-     */
-    EvaluationArn: string | undefined;
-    /**
-     * <p>A title of the evaluation form.</p>
-     * @public
-     */
-    EvaluationFormTitle: string | undefined;
-    /**
-     * <p>The unique identifier for the evaluation form.</p>
-     * @public
-     */
-    EvaluationFormId: string | undefined;
-    /**
-     * <p>The calibration session ID that this evaluation belongs to.</p>
-     * @public
-     */
-    CalibrationSessionId?: string | undefined;
-    /**
-     * <p>The status of the contact evaluation.</p>
-     * @public
-     */
-    Status: EvaluationStatus | undefined;
-    /**
-     * <p>Whether automated evaluation is enabled.</p>
-     * @public
-     */
-    AutoEvaluationEnabled?: boolean | undefined;
-    /**
-     * <p>The status of the contact auto evaluation. </p>
-     * @public
-     */
-    AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
-    /**
-     * <p>The Amazon Resource Name (ARN) of the user who last updated the evaluation.</p>
-     * @public
-     */
-    EvaluatorArn: string | undefined;
-    /**
-     * <p>The overall score of the contact evaluation.</p>
-     * @public
-     */
-    Score?: EvaluationScore | undefined;
-    /**
-     * <p>Information related to evaluation acknowledgement.</p>
-     * @public
-     */
-    Acknowledgement?: EvaluationAcknowledgementSummary | undefined;
-    /**
-     * <p>Type of the evaluation. </p>
-     * @public
-     */
-    EvaluationType?: EvaluationType | undefined;
-    /**
-     * <p>The timestamp for when the evaluation was created.</p>
-     * @public
-     */
-    CreatedTime: Date | undefined;
-    /**
-     * <p>The timestamp for when the evaluation was last updated.</p>
-     * @public
-     */
-    LastModifiedTime: Date | undefined;
-    /**
-     * <p>Information about a contact participant in the evaluation.</p>
-     * @public
-     */
-    ContactParticipant?: EvaluationContactParticipant | undefined;
-}