@aws-sdk/client-connect 3.936.0 → 3.938.0

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Files changed (114) hide show
  1. package/README.md +64 -0
  2. package/dist-cjs/index.js +425 -17
  3. package/dist-es/Connect.js +16 -0
  4. package/dist-es/commands/CreateContactFlowModuleAliasCommand.js +16 -0
  5. package/dist-es/commands/CreateContactFlowModuleVersionCommand.js +16 -0
  6. package/dist-es/commands/DeleteContactFlowModuleAliasCommand.js +16 -0
  7. package/dist-es/commands/DeleteContactFlowModuleVersionCommand.js +16 -0
  8. package/dist-es/commands/DescribeContactFlowModuleAliasCommand.js +16 -0
  9. package/dist-es/commands/ListContactFlowModuleAliasesCommand.js +16 -0
  10. package/dist-es/commands/ListContactFlowModuleVersionsCommand.js +16 -0
  11. package/dist-es/commands/UpdateContactFlowModuleAliasCommand.js +16 -0
  12. package/dist-es/commands/index.js +8 -0
  13. package/dist-es/pagination/ListContactFlowModuleAliasesPaginator.js +4 -0
  14. package/dist-es/pagination/ListContactFlowModuleVersionsPaginator.js +4 -0
  15. package/dist-es/pagination/index.js +2 -0
  16. package/dist-es/schemas/schemas_0.js +307 -17
  17. package/dist-types/Connect.d.ts +56 -0
  18. package/dist-types/ConnectClient.d.ts +10 -2
  19. package/dist-types/commands/CreateContactCommand.d.ts +1 -1
  20. package/dist-types/commands/CreateContactFlowModuleAliasCommand.d.ts +103 -0
  21. package/dist-types/commands/CreateContactFlowModuleCommand.d.ts +4 -0
  22. package/dist-types/commands/CreateContactFlowModuleVersionCommand.d.ts +99 -0
  23. package/dist-types/commands/CreateRuleCommand.d.ts +8 -0
  24. package/dist-types/commands/DeleteContactFlowModuleAliasCommand.d.ts +92 -0
  25. package/dist-types/commands/DeleteContactFlowModuleVersionCommand.d.ts +92 -0
  26. package/dist-types/commands/DescribeContactFlowModuleAliasCommand.d.ts +103 -0
  27. package/dist-types/commands/DescribeContactFlowModuleCommand.d.ts +7 -0
  28. package/dist-types/commands/DescribeRuleCommand.d.ts +8 -0
  29. package/dist-types/commands/ListContactFlowModuleAliasesCommand.d.ts +105 -0
  30. package/dist-types/commands/ListContactFlowModuleVersionsCommand.d.ts +102 -0
  31. package/dist-types/commands/ListSecurityKeysCommand.d.ts +2 -1
  32. package/dist-types/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
  33. package/dist-types/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
  34. package/dist-types/commands/ListSecurityProfilesCommand.d.ts +1 -1
  35. package/dist-types/commands/ListTagsForResourceCommand.d.ts +1 -1
  36. package/dist-types/commands/ListTaskTemplatesCommand.d.ts +1 -1
  37. package/dist-types/commands/ListTrafficDistributionGroupUsersCommand.d.ts +1 -2
  38. package/dist-types/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
  39. package/dist-types/commands/SearchAgentStatusesCommand.d.ts +2 -1
  40. package/dist-types/commands/SearchContactEvaluationsCommand.d.ts +2 -1
  41. package/dist-types/commands/SearchContactFlowModulesCommand.d.ts +9 -1
  42. package/dist-types/commands/SearchContactFlowsCommand.d.ts +2 -1
  43. package/dist-types/commands/SearchEmailAddressesCommand.d.ts +2 -1
  44. package/dist-types/commands/SearchEvaluationFormsCommand.d.ts +2 -1
  45. package/dist-types/commands/SearchHoursOfOperationOverridesCommand.d.ts +2 -1
  46. package/dist-types/commands/SearchHoursOfOperationsCommand.d.ts +2 -1
  47. package/dist-types/commands/SearchPredefinedAttributesCommand.d.ts +2 -1
  48. package/dist-types/commands/SearchPromptsCommand.d.ts +2 -1
  49. package/dist-types/commands/SearchQueuesCommand.d.ts +2 -1
  50. package/dist-types/commands/SearchQuickConnectsCommand.d.ts +2 -1
  51. package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +2 -1
  52. package/dist-types/commands/SearchSecurityProfilesCommand.d.ts +2 -1
  53. package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +2 -1
  54. package/dist-types/commands/SearchUsersCommand.d.ts +2 -1
  55. package/dist-types/commands/StartChatContactCommand.d.ts +2 -1
  56. package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +1 -2
  57. package/dist-types/commands/UpdateContactFlowModuleAliasCommand.d.ts +101 -0
  58. package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +2 -1
  59. package/dist-types/commands/UpdateRuleCommand.d.ts +8 -0
  60. package/dist-types/commands/index.d.ts +8 -0
  61. package/dist-types/models/models_0.d.ts +162 -239
  62. package/dist-types/models/models_1.d.ts +501 -481
  63. package/dist-types/models/models_2.d.ts +3522 -3819
  64. package/dist-types/models/models_3.d.ts +803 -3
  65. package/dist-types/pagination/ListContactFlowModuleAliasesPaginator.d.ts +7 -0
  66. package/dist-types/pagination/ListContactFlowModuleVersionsPaginator.d.ts +7 -0
  67. package/dist-types/pagination/index.d.ts +2 -0
  68. package/dist-types/schemas/schemas_0.d.ts +30 -0
  69. package/dist-types/ts3.4/Connect.d.ts +136 -0
  70. package/dist-types/ts3.4/ConnectClient.d.ts +48 -0
  71. package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +1 -1
  72. package/dist-types/ts3.4/commands/CreateContactFlowModuleAliasCommand.d.ts +51 -0
  73. package/dist-types/ts3.4/commands/CreateContactFlowModuleVersionCommand.d.ts +51 -0
  74. package/dist-types/ts3.4/commands/DeleteContactFlowModuleAliasCommand.d.ts +51 -0
  75. package/dist-types/ts3.4/commands/DeleteContactFlowModuleVersionCommand.d.ts +51 -0
  76. package/dist-types/ts3.4/commands/DescribeContactFlowModuleAliasCommand.d.ts +51 -0
  77. package/dist-types/ts3.4/commands/ListContactFlowModuleAliasesCommand.d.ts +51 -0
  78. package/dist-types/ts3.4/commands/ListContactFlowModuleVersionsCommand.d.ts +51 -0
  79. package/dist-types/ts3.4/commands/ListSecurityKeysCommand.d.ts +2 -4
  80. package/dist-types/ts3.4/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
  81. package/dist-types/ts3.4/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
  82. package/dist-types/ts3.4/commands/ListSecurityProfilesCommand.d.ts +1 -1
  83. package/dist-types/ts3.4/commands/ListTagsForResourceCommand.d.ts +1 -1
  84. package/dist-types/ts3.4/commands/ListTaskTemplatesCommand.d.ts +1 -1
  85. package/dist-types/ts3.4/commands/ListTrafficDistributionGroupUsersCommand.d.ts +4 -2
  86. package/dist-types/ts3.4/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
  87. package/dist-types/ts3.4/commands/SearchAgentStatusesCommand.d.ts +2 -4
  88. package/dist-types/ts3.4/commands/SearchContactEvaluationsCommand.d.ts +2 -4
  89. package/dist-types/ts3.4/commands/SearchContactFlowModulesCommand.d.ts +2 -4
  90. package/dist-types/ts3.4/commands/SearchContactFlowsCommand.d.ts +2 -4
  91. package/dist-types/ts3.4/commands/SearchEmailAddressesCommand.d.ts +2 -4
  92. package/dist-types/ts3.4/commands/SearchEvaluationFormsCommand.d.ts +2 -4
  93. package/dist-types/ts3.4/commands/SearchHoursOfOperationOverridesCommand.d.ts +2 -4
  94. package/dist-types/ts3.4/commands/SearchHoursOfOperationsCommand.d.ts +2 -4
  95. package/dist-types/ts3.4/commands/SearchPredefinedAttributesCommand.d.ts +2 -4
  96. package/dist-types/ts3.4/commands/SearchPromptsCommand.d.ts +2 -4
  97. package/dist-types/ts3.4/commands/SearchQueuesCommand.d.ts +2 -1
  98. package/dist-types/ts3.4/commands/SearchQuickConnectsCommand.d.ts +2 -4
  99. package/dist-types/ts3.4/commands/SearchRoutingProfilesCommand.d.ts +2 -4
  100. package/dist-types/ts3.4/commands/SearchSecurityProfilesCommand.d.ts +2 -4
  101. package/dist-types/ts3.4/commands/SearchUserHierarchyGroupsCommand.d.ts +2 -4
  102. package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts +2 -1
  103. package/dist-types/ts3.4/commands/StartChatContactCommand.d.ts +2 -4
  104. package/dist-types/ts3.4/commands/UpdateContactFlowModuleAliasCommand.d.ts +51 -0
  105. package/dist-types/ts3.4/commands/index.d.ts +8 -0
  106. package/dist-types/ts3.4/models/models_0.d.ts +39 -99
  107. package/dist-types/ts3.4/models/models_1.d.ts +161 -102
  108. package/dist-types/ts3.4/models/models_2.d.ts +112 -157
  109. package/dist-types/ts3.4/models/models_3.d.ts +185 -2
  110. package/dist-types/ts3.4/pagination/ListContactFlowModuleAliasesPaginator.d.ts +11 -0
  111. package/dist-types/ts3.4/pagination/ListContactFlowModuleVersionsPaginator.d.ts +11 -0
  112. package/dist-types/ts3.4/pagination/index.d.ts +2 -0
  113. package/dist-types/ts3.4/schemas/schemas_0.d.ts +30 -0
  114. package/package.json +1 -1
@@ -1,4 +1,4 @@
1
- import { ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AllowedUserAction, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, DeviceType, DirectoryType, EncryptionType, EndpointType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode, EvaluationQuestionAnswerAnalysisType, EvaluationSuggestedAnswerStatus, EvaluationTranscriptType, EventSourceName, FailureReasonCode, FileStatusType, FileUseCaseType, FlowAssociationResourceType, HoursOfOperationDays, InstanceStorageResourceType, IntegrationType, ListFlowAssociationResourceType, MediaStreamType, NotificationContentType, NotificationDeliveryType, NumericQuestionPropertyAutomationLabel, OutboundStrategyType, OverrideDays, ParticipantRole, ParticipantState, ParticipantType, PhoneType, PropertyValidationExceptionReason, QuestionRuleCategoryAutomationCondition, QuickConnectType, RecordingStatus, ReferenceStatus, ReferenceType, RehydrationType, RulePublishStatus, ScreenShareCapability, SingleSelectQuestionRuleCategoryAutomationCondition, SlaAssignmentType, SlaType, SourceType, Status, StorageType, StringComparisonType, TaskTemplateFieldType, TaskTemplateStatus, UseCaseType, VideoCapability, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./enums";
1
+ import { ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AllowedUserAction, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, DeviceType, DirectoryType, EncryptionType, EndpointType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode, EventSourceName, FailureReasonCode, FileStatusType, FileUseCaseType, FlowAssociationResourceType, HoursOfOperationDays, InstanceStorageResourceType, IntegrationType, ListFlowAssociationResourceType, MediaStreamType, NotificationContentType, NotificationDeliveryType, NumericQuestionPropertyAutomationLabel, OutboundStrategyType, OverrideDays, ParticipantRole, ParticipantState, ParticipantType, PhoneType, PropertyValidationExceptionReason, QuickConnectType, RecordingStatus, ReferenceStatus, ReferenceType, RehydrationType, RulePublishStatus, ScreenShareCapability, SingleSelectQuestionRuleCategoryAutomationCondition, SlaAssignmentType, SlaType, SourceType, Status, StorageType, StringComparisonType, TaskTemplateFieldType, TaskTemplateStatus, UseCaseType, VideoCapability, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./enums";
2
2
  /**
3
3
  * <p>Information about an action.</p>
4
4
  * @public
@@ -2316,6 +2316,17 @@ export interface ProblemDetail {
2316
2316
  */
2317
2317
  message?: string | undefined;
2318
2318
  }
2319
+ /**
2320
+ * <p>The external invocation configuration for the flow module</p>
2321
+ * @public
2322
+ */
2323
+ export interface ExternalInvocationConfiguration {
2324
+ /**
2325
+ * <p>Enable external invocation.</p>
2326
+ * @public
2327
+ */
2328
+ Enabled?: boolean | undefined;
2329
+ }
2319
2330
  /**
2320
2331
  * @public
2321
2332
  */
@@ -2354,6 +2365,16 @@ export interface CreateContactFlowModuleRequest {
2354
2365
  * @public
2355
2366
  */
2356
2367
  ClientToken?: string | undefined;
2368
+ /**
2369
+ * <p>The configuration settings for the flow module.</p>
2370
+ * @public
2371
+ */
2372
+ Settings?: string | undefined;
2373
+ /**
2374
+ * <p>The external invocation configuration for the flow module.</p>
2375
+ * @public
2376
+ */
2377
+ ExternalInvocationConfiguration?: ExternalInvocationConfiguration | undefined;
2357
2378
  }
2358
2379
  /**
2359
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  * @public
@@ -2370,6 +2391,91 @@ export interface CreateContactFlowModuleResponse {
2370
2391
  */
2371
2392
  Arn?: string | undefined;
2372
2393
  }
2394
+ /**
2395
+ * @public
2396
+ */
2397
+ export interface CreateContactFlowModuleAliasRequest {
2398
+ /**
2399
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2400
+ * @public
2401
+ */
2402
+ InstanceId: string | undefined;
2403
+ /**
2404
+ * <p>The description of the alias.</p>
2405
+ * @public
2406
+ */
2407
+ Description?: string | undefined;
2408
+ /**
2409
+ * <p>The identifier of the flow module.</p>
2410
+ * @public
2411
+ */
2412
+ ContactFlowModuleId: string | undefined;
2413
+ /**
2414
+ * <p>The version of the flow module.</p>
2415
+ * @public
2416
+ */
2417
+ ContactFlowModuleVersion: number | undefined;
2418
+ /**
2419
+ * <p>The name of the alias.</p>
2420
+ * @public
2421
+ */
2422
+ AliasName: string | undefined;
2423
+ }
2424
+ /**
2425
+ * @public
2426
+ */
2427
+ export interface CreateContactFlowModuleAliasResponse {
2428
+ /**
2429
+ * <p>The Amazon Resource Name (ARN) of the flow module.</p>
2430
+ * @public
2431
+ */
2432
+ ContactFlowModuleArn?: string | undefined;
2433
+ /**
2434
+ * <p>The identifier of the alias.</p>
2435
+ * @public
2436
+ */
2437
+ Id?: string | undefined;
2438
+ }
2439
+ /**
2440
+ * @public
2441
+ */
2442
+ export interface CreateContactFlowModuleVersionRequest {
2443
+ /**
2444
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2445
+ * @public
2446
+ */
2447
+ InstanceId: string | undefined;
2448
+ /**
2449
+ * <p>The description of the flow module version.</p>
2450
+ * @public
2451
+ */
2452
+ Description?: string | undefined;
2453
+ /**
2454
+ * <p>The identifier of the flow module.</p>
2455
+ * @public
2456
+ */
2457
+ ContactFlowModuleId: string | undefined;
2458
+ /**
2459
+ * <p>Indicates the checksum value of the flow module content.</p>
2460
+ * @public
2461
+ */
2462
+ FlowModuleContentSha256?: string | undefined;
2463
+ }
2464
+ /**
2465
+ * @public
2466
+ */
2467
+ export interface CreateContactFlowModuleVersionResponse {
2468
+ /**
2469
+ * <p>The Amazon Resource Name (ARN) of the flow module.</p>
2470
+ * @public
2471
+ */
2472
+ ContactFlowModuleArn?: string | undefined;
2473
+ /**
2474
+ * <p>The version of the flow module.</p>
2475
+ * @public
2476
+ */
2477
+ Version?: number | undefined;
2478
+ }
2373
2479
  /**
2374
2480
  * @public
2375
2481
  */
@@ -4195,6 +4301,11 @@ export interface SendNotificationActionDefinition {
4195
4301
  * @public
4196
4302
  */
4197
4303
  Recipient: NotificationRecipientType | undefined;
4304
+ /**
4305
+ * <p>Recipients to exclude from notification.</p>
4306
+ * @public
4307
+ */
4308
+ Exclusion?: NotificationRecipientType | undefined;
4198
4309
  }
4199
4310
  /**
4200
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  * <p>Information about the submit automated evaluation action.</p>
@@ -5425,6 +5536,56 @@ export interface DeleteContactFlowModuleRequest {
5425
5536
  */
5426
5537
  export interface DeleteContactFlowModuleResponse {
5427
5538
  }
5539
+ /**
5540
+ * @public
5541
+ */
5542
+ export interface DeleteContactFlowModuleAliasRequest {
5543
+ /**
5544
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
5545
+ * @public
5546
+ */
5547
+ InstanceId: string | undefined;
5548
+ /**
5549
+ * <p>The identifier of the flow module.</p>
5550
+ * @public
5551
+ */
5552
+ ContactFlowModuleId: string | undefined;
5553
+ /**
5554
+ * <p>The identifier of the alias.</p>
5555
+ * @public
5556
+ */
5557
+ AliasId: string | undefined;
5558
+ }
5559
+ /**
5560
+ * @public
5561
+ */
5562
+ export interface DeleteContactFlowModuleAliasResponse {
5563
+ }
5564
+ /**
5565
+ * @public
5566
+ */
5567
+ export interface DeleteContactFlowModuleVersionRequest {
5568
+ /**
5569
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
5570
+ * @public
5571
+ */
5572
+ InstanceId: string | undefined;
5573
+ /**
5574
+ * <p>The identifier of the flow module.</p>
5575
+ * @public
5576
+ */
5577
+ ContactFlowModuleId: string | undefined;
5578
+ /**
5579
+ * <p>The version of the flow module to delete.</p>
5580
+ * @public
5581
+ */
5582
+ ContactFlowModuleVersion: number | undefined;
5583
+ }
5584
+ /**
5585
+ * @public
5586
+ */
5587
+ export interface DeleteContactFlowModuleVersionResponse {
5588
+ }
5428
5589
  /**
5429
5590
  * @public
5430
5591
  */
@@ -6541,241 +6702,3 @@ export interface EvaluationTranscriptPointOfInterest {
6541
6702
  */
6542
6703
  TranscriptSegment?: string | undefined;
6543
6704
  }
6544
- /**
6545
- * <p>The Contact Lens category used by evaluation automation.</p>
6546
- * @public
6547
- */
6548
- export interface EvaluationAutomationRuleCategory {
6549
- /**
6550
- * <p>A category label.</p>
6551
- * @public
6552
- */
6553
- Category: string | undefined;
6554
- /**
6555
- * <p>An automation condition for a Contact Lens category.</p>
6556
- * @public
6557
- */
6558
- Condition: QuestionRuleCategoryAutomationCondition | undefined;
6559
- /**
6560
- * <p>A point of interest in a contact transcript that indicates match of condition.</p>
6561
- * @public
6562
- */
6563
- PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
6564
- }
6565
- /**
6566
- * <p>Analysis details providing explanation for Contact Lens automation decision.</p>
6567
- * @public
6568
- */
6569
- export interface EvaluationContactLensAnswerAnalysisDetails {
6570
- /**
6571
- * <p>A list of match rule categories.</p>
6572
- * @public
6573
- */
6574
- MatchedRuleCategories?: EvaluationAutomationRuleCategory[] | undefined;
6575
- }
6576
- /**
6577
- * <p>An analysis for a generative AI answer to the question.</p>
6578
- * @public
6579
- */
6580
- export interface EvaluationGenAIAnswerAnalysisDetails {
6581
- /**
6582
- * <p>Generative AI automation answer justification.</p>
6583
- * @public
6584
- */
6585
- Justification?: string | undefined;
6586
- /**
6587
- * <p>Generative AI automation answer analysis points of interest.</p>
6588
- * @public
6589
- */
6590
- PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
6591
- }
6592
- /**
6593
- * <p>Detailed analysis results of the automated answer to the evaluation question.</p>
6594
- * @public
6595
- */
6596
- export type EvaluationQuestionAnswerAnalysisDetails = EvaluationQuestionAnswerAnalysisDetails.ContactLensMember | EvaluationQuestionAnswerAnalysisDetails.GenAIMember | EvaluationQuestionAnswerAnalysisDetails.$UnknownMember;
6597
- /**
6598
- * @public
6599
- */
6600
- export declare namespace EvaluationQuestionAnswerAnalysisDetails {
6601
- /**
6602
- * <p>Analysis results from the generative AI automation for the question.</p>
6603
- * @public
6604
- */
6605
- interface GenAIMember {
6606
- GenAI: EvaluationGenAIAnswerAnalysisDetails;
6607
- ContactLens?: never;
6608
- $unknown?: never;
6609
- }
6610
- /**
6611
- * <p>Analysis results from the Contact Lens automation for the question.</p>
6612
- * @public
6613
- */
6614
- interface ContactLensMember {
6615
- GenAI?: never;
6616
- ContactLens: EvaluationContactLensAnswerAnalysisDetails;
6617
- $unknown?: never;
6618
- }
6619
- /**
6620
- * @public
6621
- */
6622
- interface $UnknownMember {
6623
- GenAI?: never;
6624
- ContactLens?: never;
6625
- $unknown: [string, any];
6626
- }
6627
- /**
6628
- * @deprecated unused in schema-serde mode.
6629
- *
6630
- */
6631
- interface Visitor<T> {
6632
- GenAI: (value: EvaluationGenAIAnswerAnalysisDetails) => T;
6633
- ContactLens: (value: EvaluationContactLensAnswerAnalysisDetails) => T;
6634
- _: (name: string, value: any) => T;
6635
- }
6636
- }
6637
- /**
6638
- * <p>Details of the input data used for automated question processing.</p>
6639
- * @public
6640
- */
6641
- export interface EvaluationQuestionInputDetails {
6642
- /**
6643
- * <p>Transcript type.</p>
6644
- * @public
6645
- */
6646
- TranscriptType?: EvaluationTranscriptType | undefined;
6647
- }
6648
- /**
6649
- * <p>Information about answer data for a contact evaluation. Answer data must be either string,
6650
- * numeric, or not applicable.</p>
6651
- * @public
6652
- */
6653
- export type EvaluationAnswerData = EvaluationAnswerData.NotApplicableMember | EvaluationAnswerData.NumericValueMember | EvaluationAnswerData.StringValueMember | EvaluationAnswerData.$UnknownMember;
6654
- /**
6655
- * @public
6656
- */
6657
- export declare namespace EvaluationAnswerData {
6658
- /**
6659
- * <p>The string value for an answer in a contact evaluation.</p>
6660
- * @public
6661
- */
6662
- interface StringValueMember {
6663
- StringValue: string;
6664
- NumericValue?: never;
6665
- NotApplicable?: never;
6666
- $unknown?: never;
6667
- }
6668
- /**
6669
- * <p>The numeric value for an answer in a contact evaluation.</p>
6670
- * @public
6671
- */
6672
- interface NumericValueMember {
6673
- StringValue?: never;
6674
- NumericValue: number;
6675
- NotApplicable?: never;
6676
- $unknown?: never;
6677
- }
6678
- /**
6679
- * <p>The flag to mark the question as not applicable.</p>
6680
- * @public
6681
- */
6682
- interface NotApplicableMember {
6683
- StringValue?: never;
6684
- NumericValue?: never;
6685
- NotApplicable: boolean;
6686
- $unknown?: never;
6687
- }
6688
- /**
6689
- * @public
6690
- */
6691
- interface $UnknownMember {
6692
- StringValue?: never;
6693
- NumericValue?: never;
6694
- NotApplicable?: never;
6695
- $unknown: [string, any];
6696
- }
6697
- /**
6698
- * @deprecated unused in schema-serde mode.
6699
- *
6700
- */
6701
- interface Visitor<T> {
6702
- StringValue: (value: string) => T;
6703
- NumericValue: (value: number) => T;
6704
- NotApplicable: (value: boolean) => T;
6705
- _: (name: string, value: any) => T;
6706
- }
6707
- }
6708
- /**
6709
- * <p>The information about the suggested answer for the question.</p>
6710
- * @public
6711
- */
6712
- export interface EvaluationSuggestedAnswer {
6713
- /**
6714
- * <p>Information about answer data for a contact evaluation. Answer data must be either string,
6715
- * numeric, or not applicable.</p>
6716
- * @public
6717
- */
6718
- Value?: EvaluationAnswerData | undefined;
6719
- /**
6720
- * <p>The status of the suggested answer. D</p>
6721
- * @public
6722
- */
6723
- Status: EvaluationSuggestedAnswerStatus | undefined;
6724
- /**
6725
- * <p>Details about the input used to question automation.</p>
6726
- * @public
6727
- */
6728
- Input?: EvaluationQuestionInputDetails | undefined;
6729
- /**
6730
- * <p>Type of analysis used to provide suggested answer.</p>
6731
- * @public
6732
- */
6733
- AnalysisType: EvaluationQuestionAnswerAnalysisType | undefined;
6734
- /**
6735
- * <p>Detailed analysis results.</p>
6736
- * @public
6737
- */
6738
- AnalysisDetails?: EvaluationQuestionAnswerAnalysisDetails | undefined;
6739
- }
6740
- /**
6741
- * <p>Information about output answers for a contact evaluation.</p>
6742
- * @public
6743
- */
6744
- export interface EvaluationAnswerOutput {
6745
- /**
6746
- * <p>The value for an answer in a contact evaluation.</p>
6747
- * @public
6748
- */
6749
- Value?: EvaluationAnswerData | undefined;
6750
- /**
6751
- * <p>The system suggested value for an answer in a contact evaluation.</p>
6752
- * @public
6753
- */
6754
- SystemSuggestedValue?: EvaluationAnswerData | undefined;
6755
- /**
6756
- * <p>Automation suggested answers for the questions.</p>
6757
- * @public
6758
- */
6759
- SuggestedAnswers?: EvaluationSuggestedAnswer[] | undefined;
6760
- }
6761
- /**
6762
- * <p>Information about the evaluation acknowledgement.</p>
6763
- * @public
6764
- */
6765
- export interface EvaluationAcknowledgement {
6766
- /**
6767
- * <p>When the agent acknowledged the evaluation.</p>
6768
- * @public
6769
- */
6770
- AcknowledgedTime: Date | undefined;
6771
- /**
6772
- * <p>The agent who acknowledged the evaluation.</p>
6773
- * @public
6774
- */
6775
- AcknowledgedBy: string | undefined;
6776
- /**
6777
- * <p>A comment from the agent when they confirmed they acknowledged the evaluation.</p>
6778
- * @public
6779
- */
6780
- AcknowledgerComment?: string | undefined;
6781
- }