@aws-sdk/client-connect 3.936.0 → 3.938.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +64 -0
- package/dist-cjs/index.js +425 -17
- package/dist-es/Connect.js +16 -0
- package/dist-es/commands/CreateContactFlowModuleAliasCommand.js +16 -0
- package/dist-es/commands/CreateContactFlowModuleVersionCommand.js +16 -0
- package/dist-es/commands/DeleteContactFlowModuleAliasCommand.js +16 -0
- package/dist-es/commands/DeleteContactFlowModuleVersionCommand.js +16 -0
- package/dist-es/commands/DescribeContactFlowModuleAliasCommand.js +16 -0
- package/dist-es/commands/ListContactFlowModuleAliasesCommand.js +16 -0
- package/dist-es/commands/ListContactFlowModuleVersionsCommand.js +16 -0
- package/dist-es/commands/UpdateContactFlowModuleAliasCommand.js +16 -0
- package/dist-es/commands/index.js +8 -0
- package/dist-es/pagination/ListContactFlowModuleAliasesPaginator.js +4 -0
- package/dist-es/pagination/ListContactFlowModuleVersionsPaginator.js +4 -0
- package/dist-es/pagination/index.js +2 -0
- package/dist-es/schemas/schemas_0.js +307 -17
- package/dist-types/Connect.d.ts +56 -0
- package/dist-types/ConnectClient.d.ts +10 -2
- package/dist-types/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/commands/CreateContactFlowModuleAliasCommand.d.ts +103 -0
- package/dist-types/commands/CreateContactFlowModuleCommand.d.ts +4 -0
- package/dist-types/commands/CreateContactFlowModuleVersionCommand.d.ts +99 -0
- package/dist-types/commands/CreateRuleCommand.d.ts +8 -0
- package/dist-types/commands/DeleteContactFlowModuleAliasCommand.d.ts +92 -0
- package/dist-types/commands/DeleteContactFlowModuleVersionCommand.d.ts +92 -0
- package/dist-types/commands/DescribeContactFlowModuleAliasCommand.d.ts +103 -0
- package/dist-types/commands/DescribeContactFlowModuleCommand.d.ts +7 -0
- package/dist-types/commands/DescribeRuleCommand.d.ts +8 -0
- package/dist-types/commands/ListContactFlowModuleAliasesCommand.d.ts +105 -0
- package/dist-types/commands/ListContactFlowModuleVersionsCommand.d.ts +102 -0
- package/dist-types/commands/ListSecurityKeysCommand.d.ts +2 -1
- package/dist-types/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
- package/dist-types/commands/ListSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/commands/ListTagsForResourceCommand.d.ts +1 -1
- package/dist-types/commands/ListTaskTemplatesCommand.d.ts +1 -1
- package/dist-types/commands/ListTrafficDistributionGroupUsersCommand.d.ts +1 -2
- package/dist-types/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
- package/dist-types/commands/SearchAgentStatusesCommand.d.ts +2 -1
- package/dist-types/commands/SearchContactEvaluationsCommand.d.ts +2 -1
- package/dist-types/commands/SearchContactFlowModulesCommand.d.ts +9 -1
- package/dist-types/commands/SearchContactFlowsCommand.d.ts +2 -1
- package/dist-types/commands/SearchEmailAddressesCommand.d.ts +2 -1
- package/dist-types/commands/SearchEvaluationFormsCommand.d.ts +2 -1
- package/dist-types/commands/SearchHoursOfOperationOverridesCommand.d.ts +2 -1
- package/dist-types/commands/SearchHoursOfOperationsCommand.d.ts +2 -1
- package/dist-types/commands/SearchPredefinedAttributesCommand.d.ts +2 -1
- package/dist-types/commands/SearchPromptsCommand.d.ts +2 -1
- package/dist-types/commands/SearchQueuesCommand.d.ts +2 -1
- package/dist-types/commands/SearchQuickConnectsCommand.d.ts +2 -1
- package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +2 -1
- package/dist-types/commands/SearchSecurityProfilesCommand.d.ts +2 -1
- package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +2 -1
- package/dist-types/commands/SearchUsersCommand.d.ts +2 -1
- package/dist-types/commands/StartChatContactCommand.d.ts +2 -1
- package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +1 -2
- package/dist-types/commands/UpdateContactFlowModuleAliasCommand.d.ts +101 -0
- package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +2 -1
- package/dist-types/commands/UpdateRuleCommand.d.ts +8 -0
- package/dist-types/commands/index.d.ts +8 -0
- package/dist-types/models/models_0.d.ts +162 -239
- package/dist-types/models/models_1.d.ts +501 -481
- package/dist-types/models/models_2.d.ts +3522 -3819
- package/dist-types/models/models_3.d.ts +803 -3
- package/dist-types/pagination/ListContactFlowModuleAliasesPaginator.d.ts +7 -0
- package/dist-types/pagination/ListContactFlowModuleVersionsPaginator.d.ts +7 -0
- package/dist-types/pagination/index.d.ts +2 -0
- package/dist-types/schemas/schemas_0.d.ts +30 -0
- package/dist-types/ts3.4/Connect.d.ts +136 -0
- package/dist-types/ts3.4/ConnectClient.d.ts +48 -0
- package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/CreateContactFlowModuleAliasCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/CreateContactFlowModuleVersionCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/DeleteContactFlowModuleAliasCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/DeleteContactFlowModuleVersionCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/DescribeContactFlowModuleAliasCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/ListContactFlowModuleAliasesCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/ListContactFlowModuleVersionsCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/ListSecurityKeysCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListSecurityProfilesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTagsForResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTaskTemplatesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListTrafficDistributionGroupUsersCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SearchAgentStatusesCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchContactEvaluationsCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchContactFlowModulesCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchContactFlowsCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchEmailAddressesCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchEvaluationFormsCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchHoursOfOperationOverridesCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchHoursOfOperationsCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchPredefinedAttributesCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchPromptsCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchQueuesCommand.d.ts +2 -1
- package/dist-types/ts3.4/commands/SearchQuickConnectsCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchRoutingProfilesCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchSecurityProfilesCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchUserHierarchyGroupsCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts +2 -1
- package/dist-types/ts3.4/commands/StartChatContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdateContactFlowModuleAliasCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/index.d.ts +8 -0
- package/dist-types/ts3.4/models/models_0.d.ts +39 -99
- package/dist-types/ts3.4/models/models_1.d.ts +161 -102
- package/dist-types/ts3.4/models/models_2.d.ts +112 -157
- package/dist-types/ts3.4/models/models_3.d.ts +185 -2
- package/dist-types/ts3.4/pagination/ListContactFlowModuleAliasesPaginator.d.ts +11 -0
- package/dist-types/ts3.4/pagination/ListContactFlowModuleVersionsPaginator.d.ts +11 -0
- package/dist-types/ts3.4/pagination/index.d.ts +2 -0
- package/dist-types/ts3.4/schemas/schemas_0.d.ts +30 -0
- package/package.json +1 -1
|
@@ -1,4 +1,4 @@
|
|
|
1
|
-
import { ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AllowedUserAction, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, DeviceType, DirectoryType, EncryptionType, EndpointType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode,
|
|
1
|
+
import { ActionType, AgentAvailabilityTimer, AgentStatusState, AgentStatusType, AllowedUserAction, AttachedFileInvalidRequestExceptionReason, AttachedFileServiceQuotaExceededExceptionReason, BehaviorType, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, DeviceType, DirectoryType, EncryptionType, EndpointType, EvaluationFormItemEnablementSourceType, EvaluationFormItemEnablementSourceValueType, EvaluationFormItemSourceValuesComparator, EvaluationFormQuestionAutomationAnswerSourceType, EvaluationFormScoringMode, EvaluationFormScoringStatus, EvaluationFormSingleSelectQuestionDisplayMode, EventSourceName, FailureReasonCode, FileStatusType, FileUseCaseType, FlowAssociationResourceType, HoursOfOperationDays, InstanceStorageResourceType, IntegrationType, ListFlowAssociationResourceType, MediaStreamType, NotificationContentType, NotificationDeliveryType, NumericQuestionPropertyAutomationLabel, OutboundStrategyType, OverrideDays, ParticipantRole, ParticipantState, ParticipantType, PhoneType, PropertyValidationExceptionReason, QuickConnectType, RecordingStatus, ReferenceStatus, ReferenceType, RehydrationType, RulePublishStatus, ScreenShareCapability, SingleSelectQuestionRuleCategoryAutomationCondition, SlaAssignmentType, SlaType, SourceType, Status, StorageType, StringComparisonType, TaskTemplateFieldType, TaskTemplateStatus, UseCaseType, VideoCapability, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./enums";
|
|
2
2
|
/**
|
|
3
3
|
* <p>Information about an action.</p>
|
|
4
4
|
* @public
|
|
@@ -2316,6 +2316,17 @@ export interface ProblemDetail {
|
|
|
2316
2316
|
*/
|
|
2317
2317
|
message?: string | undefined;
|
|
2318
2318
|
}
|
|
2319
|
+
/**
|
|
2320
|
+
* <p>The external invocation configuration for the flow module</p>
|
|
2321
|
+
* @public
|
|
2322
|
+
*/
|
|
2323
|
+
export interface ExternalInvocationConfiguration {
|
|
2324
|
+
/**
|
|
2325
|
+
* <p>Enable external invocation.</p>
|
|
2326
|
+
* @public
|
|
2327
|
+
*/
|
|
2328
|
+
Enabled?: boolean | undefined;
|
|
2329
|
+
}
|
|
2319
2330
|
/**
|
|
2320
2331
|
* @public
|
|
2321
2332
|
*/
|
|
@@ -2354,6 +2365,16 @@ export interface CreateContactFlowModuleRequest {
|
|
|
2354
2365
|
* @public
|
|
2355
2366
|
*/
|
|
2356
2367
|
ClientToken?: string | undefined;
|
|
2368
|
+
/**
|
|
2369
|
+
* <p>The configuration settings for the flow module.</p>
|
|
2370
|
+
* @public
|
|
2371
|
+
*/
|
|
2372
|
+
Settings?: string | undefined;
|
|
2373
|
+
/**
|
|
2374
|
+
* <p>The external invocation configuration for the flow module.</p>
|
|
2375
|
+
* @public
|
|
2376
|
+
*/
|
|
2377
|
+
ExternalInvocationConfiguration?: ExternalInvocationConfiguration | undefined;
|
|
2357
2378
|
}
|
|
2358
2379
|
/**
|
|
2359
2380
|
* @public
|
|
@@ -2370,6 +2391,91 @@ export interface CreateContactFlowModuleResponse {
|
|
|
2370
2391
|
*/
|
|
2371
2392
|
Arn?: string | undefined;
|
|
2372
2393
|
}
|
|
2394
|
+
/**
|
|
2395
|
+
* @public
|
|
2396
|
+
*/
|
|
2397
|
+
export interface CreateContactFlowModuleAliasRequest {
|
|
2398
|
+
/**
|
|
2399
|
+
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
2400
|
+
* @public
|
|
2401
|
+
*/
|
|
2402
|
+
InstanceId: string | undefined;
|
|
2403
|
+
/**
|
|
2404
|
+
* <p>The description of the alias.</p>
|
|
2405
|
+
* @public
|
|
2406
|
+
*/
|
|
2407
|
+
Description?: string | undefined;
|
|
2408
|
+
/**
|
|
2409
|
+
* <p>The identifier of the flow module.</p>
|
|
2410
|
+
* @public
|
|
2411
|
+
*/
|
|
2412
|
+
ContactFlowModuleId: string | undefined;
|
|
2413
|
+
/**
|
|
2414
|
+
* <p>The version of the flow module.</p>
|
|
2415
|
+
* @public
|
|
2416
|
+
*/
|
|
2417
|
+
ContactFlowModuleVersion: number | undefined;
|
|
2418
|
+
/**
|
|
2419
|
+
* <p>The name of the alias.</p>
|
|
2420
|
+
* @public
|
|
2421
|
+
*/
|
|
2422
|
+
AliasName: string | undefined;
|
|
2423
|
+
}
|
|
2424
|
+
/**
|
|
2425
|
+
* @public
|
|
2426
|
+
*/
|
|
2427
|
+
export interface CreateContactFlowModuleAliasResponse {
|
|
2428
|
+
/**
|
|
2429
|
+
* <p>The Amazon Resource Name (ARN) of the flow module.</p>
|
|
2430
|
+
* @public
|
|
2431
|
+
*/
|
|
2432
|
+
ContactFlowModuleArn?: string | undefined;
|
|
2433
|
+
/**
|
|
2434
|
+
* <p>The identifier of the alias.</p>
|
|
2435
|
+
* @public
|
|
2436
|
+
*/
|
|
2437
|
+
Id?: string | undefined;
|
|
2438
|
+
}
|
|
2439
|
+
/**
|
|
2440
|
+
* @public
|
|
2441
|
+
*/
|
|
2442
|
+
export interface CreateContactFlowModuleVersionRequest {
|
|
2443
|
+
/**
|
|
2444
|
+
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
2445
|
+
* @public
|
|
2446
|
+
*/
|
|
2447
|
+
InstanceId: string | undefined;
|
|
2448
|
+
/**
|
|
2449
|
+
* <p>The description of the flow module version.</p>
|
|
2450
|
+
* @public
|
|
2451
|
+
*/
|
|
2452
|
+
Description?: string | undefined;
|
|
2453
|
+
/**
|
|
2454
|
+
* <p>The identifier of the flow module.</p>
|
|
2455
|
+
* @public
|
|
2456
|
+
*/
|
|
2457
|
+
ContactFlowModuleId: string | undefined;
|
|
2458
|
+
/**
|
|
2459
|
+
* <p>Indicates the checksum value of the flow module content.</p>
|
|
2460
|
+
* @public
|
|
2461
|
+
*/
|
|
2462
|
+
FlowModuleContentSha256?: string | undefined;
|
|
2463
|
+
}
|
|
2464
|
+
/**
|
|
2465
|
+
* @public
|
|
2466
|
+
*/
|
|
2467
|
+
export interface CreateContactFlowModuleVersionResponse {
|
|
2468
|
+
/**
|
|
2469
|
+
* <p>The Amazon Resource Name (ARN) of the flow module.</p>
|
|
2470
|
+
* @public
|
|
2471
|
+
*/
|
|
2472
|
+
ContactFlowModuleArn?: string | undefined;
|
|
2473
|
+
/**
|
|
2474
|
+
* <p>The version of the flow module.</p>
|
|
2475
|
+
* @public
|
|
2476
|
+
*/
|
|
2477
|
+
Version?: number | undefined;
|
|
2478
|
+
}
|
|
2373
2479
|
/**
|
|
2374
2480
|
* @public
|
|
2375
2481
|
*/
|
|
@@ -4195,6 +4301,11 @@ export interface SendNotificationActionDefinition {
|
|
|
4195
4301
|
* @public
|
|
4196
4302
|
*/
|
|
4197
4303
|
Recipient: NotificationRecipientType | undefined;
|
|
4304
|
+
/**
|
|
4305
|
+
* <p>Recipients to exclude from notification.</p>
|
|
4306
|
+
* @public
|
|
4307
|
+
*/
|
|
4308
|
+
Exclusion?: NotificationRecipientType | undefined;
|
|
4198
4309
|
}
|
|
4199
4310
|
/**
|
|
4200
4311
|
* <p>Information about the submit automated evaluation action.</p>
|
|
@@ -5425,6 +5536,56 @@ export interface DeleteContactFlowModuleRequest {
|
|
|
5425
5536
|
*/
|
|
5426
5537
|
export interface DeleteContactFlowModuleResponse {
|
|
5427
5538
|
}
|
|
5539
|
+
/**
|
|
5540
|
+
* @public
|
|
5541
|
+
*/
|
|
5542
|
+
export interface DeleteContactFlowModuleAliasRequest {
|
|
5543
|
+
/**
|
|
5544
|
+
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
5545
|
+
* @public
|
|
5546
|
+
*/
|
|
5547
|
+
InstanceId: string | undefined;
|
|
5548
|
+
/**
|
|
5549
|
+
* <p>The identifier of the flow module.</p>
|
|
5550
|
+
* @public
|
|
5551
|
+
*/
|
|
5552
|
+
ContactFlowModuleId: string | undefined;
|
|
5553
|
+
/**
|
|
5554
|
+
* <p>The identifier of the alias.</p>
|
|
5555
|
+
* @public
|
|
5556
|
+
*/
|
|
5557
|
+
AliasId: string | undefined;
|
|
5558
|
+
}
|
|
5559
|
+
/**
|
|
5560
|
+
* @public
|
|
5561
|
+
*/
|
|
5562
|
+
export interface DeleteContactFlowModuleAliasResponse {
|
|
5563
|
+
}
|
|
5564
|
+
/**
|
|
5565
|
+
* @public
|
|
5566
|
+
*/
|
|
5567
|
+
export interface DeleteContactFlowModuleVersionRequest {
|
|
5568
|
+
/**
|
|
5569
|
+
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
5570
|
+
* @public
|
|
5571
|
+
*/
|
|
5572
|
+
InstanceId: string | undefined;
|
|
5573
|
+
/**
|
|
5574
|
+
* <p>The identifier of the flow module.</p>
|
|
5575
|
+
* @public
|
|
5576
|
+
*/
|
|
5577
|
+
ContactFlowModuleId: string | undefined;
|
|
5578
|
+
/**
|
|
5579
|
+
* <p>The version of the flow module to delete.</p>
|
|
5580
|
+
* @public
|
|
5581
|
+
*/
|
|
5582
|
+
ContactFlowModuleVersion: number | undefined;
|
|
5583
|
+
}
|
|
5584
|
+
/**
|
|
5585
|
+
* @public
|
|
5586
|
+
*/
|
|
5587
|
+
export interface DeleteContactFlowModuleVersionResponse {
|
|
5588
|
+
}
|
|
5428
5589
|
/**
|
|
5429
5590
|
* @public
|
|
5430
5591
|
*/
|
|
@@ -6541,241 +6702,3 @@ export interface EvaluationTranscriptPointOfInterest {
|
|
|
6541
6702
|
*/
|
|
6542
6703
|
TranscriptSegment?: string | undefined;
|
|
6543
6704
|
}
|
|
6544
|
-
/**
|
|
6545
|
-
* <p>The Contact Lens category used by evaluation automation.</p>
|
|
6546
|
-
* @public
|
|
6547
|
-
*/
|
|
6548
|
-
export interface EvaluationAutomationRuleCategory {
|
|
6549
|
-
/**
|
|
6550
|
-
* <p>A category label.</p>
|
|
6551
|
-
* @public
|
|
6552
|
-
*/
|
|
6553
|
-
Category: string | undefined;
|
|
6554
|
-
/**
|
|
6555
|
-
* <p>An automation condition for a Contact Lens category.</p>
|
|
6556
|
-
* @public
|
|
6557
|
-
*/
|
|
6558
|
-
Condition: QuestionRuleCategoryAutomationCondition | undefined;
|
|
6559
|
-
/**
|
|
6560
|
-
* <p>A point of interest in a contact transcript that indicates match of condition.</p>
|
|
6561
|
-
* @public
|
|
6562
|
-
*/
|
|
6563
|
-
PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
|
|
6564
|
-
}
|
|
6565
|
-
/**
|
|
6566
|
-
* <p>Analysis details providing explanation for Contact Lens automation decision.</p>
|
|
6567
|
-
* @public
|
|
6568
|
-
*/
|
|
6569
|
-
export interface EvaluationContactLensAnswerAnalysisDetails {
|
|
6570
|
-
/**
|
|
6571
|
-
* <p>A list of match rule categories.</p>
|
|
6572
|
-
* @public
|
|
6573
|
-
*/
|
|
6574
|
-
MatchedRuleCategories?: EvaluationAutomationRuleCategory[] | undefined;
|
|
6575
|
-
}
|
|
6576
|
-
/**
|
|
6577
|
-
* <p>An analysis for a generative AI answer to the question.</p>
|
|
6578
|
-
* @public
|
|
6579
|
-
*/
|
|
6580
|
-
export interface EvaluationGenAIAnswerAnalysisDetails {
|
|
6581
|
-
/**
|
|
6582
|
-
* <p>Generative AI automation answer justification.</p>
|
|
6583
|
-
* @public
|
|
6584
|
-
*/
|
|
6585
|
-
Justification?: string | undefined;
|
|
6586
|
-
/**
|
|
6587
|
-
* <p>Generative AI automation answer analysis points of interest.</p>
|
|
6588
|
-
* @public
|
|
6589
|
-
*/
|
|
6590
|
-
PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
|
|
6591
|
-
}
|
|
6592
|
-
/**
|
|
6593
|
-
* <p>Detailed analysis results of the automated answer to the evaluation question.</p>
|
|
6594
|
-
* @public
|
|
6595
|
-
*/
|
|
6596
|
-
export type EvaluationQuestionAnswerAnalysisDetails = EvaluationQuestionAnswerAnalysisDetails.ContactLensMember | EvaluationQuestionAnswerAnalysisDetails.GenAIMember | EvaluationQuestionAnswerAnalysisDetails.$UnknownMember;
|
|
6597
|
-
/**
|
|
6598
|
-
* @public
|
|
6599
|
-
*/
|
|
6600
|
-
export declare namespace EvaluationQuestionAnswerAnalysisDetails {
|
|
6601
|
-
/**
|
|
6602
|
-
* <p>Analysis results from the generative AI automation for the question.</p>
|
|
6603
|
-
* @public
|
|
6604
|
-
*/
|
|
6605
|
-
interface GenAIMember {
|
|
6606
|
-
GenAI: EvaluationGenAIAnswerAnalysisDetails;
|
|
6607
|
-
ContactLens?: never;
|
|
6608
|
-
$unknown?: never;
|
|
6609
|
-
}
|
|
6610
|
-
/**
|
|
6611
|
-
* <p>Analysis results from the Contact Lens automation for the question.</p>
|
|
6612
|
-
* @public
|
|
6613
|
-
*/
|
|
6614
|
-
interface ContactLensMember {
|
|
6615
|
-
GenAI?: never;
|
|
6616
|
-
ContactLens: EvaluationContactLensAnswerAnalysisDetails;
|
|
6617
|
-
$unknown?: never;
|
|
6618
|
-
}
|
|
6619
|
-
/**
|
|
6620
|
-
* @public
|
|
6621
|
-
*/
|
|
6622
|
-
interface $UnknownMember {
|
|
6623
|
-
GenAI?: never;
|
|
6624
|
-
ContactLens?: never;
|
|
6625
|
-
$unknown: [string, any];
|
|
6626
|
-
}
|
|
6627
|
-
/**
|
|
6628
|
-
* @deprecated unused in schema-serde mode.
|
|
6629
|
-
*
|
|
6630
|
-
*/
|
|
6631
|
-
interface Visitor<T> {
|
|
6632
|
-
GenAI: (value: EvaluationGenAIAnswerAnalysisDetails) => T;
|
|
6633
|
-
ContactLens: (value: EvaluationContactLensAnswerAnalysisDetails) => T;
|
|
6634
|
-
_: (name: string, value: any) => T;
|
|
6635
|
-
}
|
|
6636
|
-
}
|
|
6637
|
-
/**
|
|
6638
|
-
* <p>Details of the input data used for automated question processing.</p>
|
|
6639
|
-
* @public
|
|
6640
|
-
*/
|
|
6641
|
-
export interface EvaluationQuestionInputDetails {
|
|
6642
|
-
/**
|
|
6643
|
-
* <p>Transcript type.</p>
|
|
6644
|
-
* @public
|
|
6645
|
-
*/
|
|
6646
|
-
TranscriptType?: EvaluationTranscriptType | undefined;
|
|
6647
|
-
}
|
|
6648
|
-
/**
|
|
6649
|
-
* <p>Information about answer data for a contact evaluation. Answer data must be either string,
|
|
6650
|
-
* numeric, or not applicable.</p>
|
|
6651
|
-
* @public
|
|
6652
|
-
*/
|
|
6653
|
-
export type EvaluationAnswerData = EvaluationAnswerData.NotApplicableMember | EvaluationAnswerData.NumericValueMember | EvaluationAnswerData.StringValueMember | EvaluationAnswerData.$UnknownMember;
|
|
6654
|
-
/**
|
|
6655
|
-
* @public
|
|
6656
|
-
*/
|
|
6657
|
-
export declare namespace EvaluationAnswerData {
|
|
6658
|
-
/**
|
|
6659
|
-
* <p>The string value for an answer in a contact evaluation.</p>
|
|
6660
|
-
* @public
|
|
6661
|
-
*/
|
|
6662
|
-
interface StringValueMember {
|
|
6663
|
-
StringValue: string;
|
|
6664
|
-
NumericValue?: never;
|
|
6665
|
-
NotApplicable?: never;
|
|
6666
|
-
$unknown?: never;
|
|
6667
|
-
}
|
|
6668
|
-
/**
|
|
6669
|
-
* <p>The numeric value for an answer in a contact evaluation.</p>
|
|
6670
|
-
* @public
|
|
6671
|
-
*/
|
|
6672
|
-
interface NumericValueMember {
|
|
6673
|
-
StringValue?: never;
|
|
6674
|
-
NumericValue: number;
|
|
6675
|
-
NotApplicable?: never;
|
|
6676
|
-
$unknown?: never;
|
|
6677
|
-
}
|
|
6678
|
-
/**
|
|
6679
|
-
* <p>The flag to mark the question as not applicable.</p>
|
|
6680
|
-
* @public
|
|
6681
|
-
*/
|
|
6682
|
-
interface NotApplicableMember {
|
|
6683
|
-
StringValue?: never;
|
|
6684
|
-
NumericValue?: never;
|
|
6685
|
-
NotApplicable: boolean;
|
|
6686
|
-
$unknown?: never;
|
|
6687
|
-
}
|
|
6688
|
-
/**
|
|
6689
|
-
* @public
|
|
6690
|
-
*/
|
|
6691
|
-
interface $UnknownMember {
|
|
6692
|
-
StringValue?: never;
|
|
6693
|
-
NumericValue?: never;
|
|
6694
|
-
NotApplicable?: never;
|
|
6695
|
-
$unknown: [string, any];
|
|
6696
|
-
}
|
|
6697
|
-
/**
|
|
6698
|
-
* @deprecated unused in schema-serde mode.
|
|
6699
|
-
*
|
|
6700
|
-
*/
|
|
6701
|
-
interface Visitor<T> {
|
|
6702
|
-
StringValue: (value: string) => T;
|
|
6703
|
-
NumericValue: (value: number) => T;
|
|
6704
|
-
NotApplicable: (value: boolean) => T;
|
|
6705
|
-
_: (name: string, value: any) => T;
|
|
6706
|
-
}
|
|
6707
|
-
}
|
|
6708
|
-
/**
|
|
6709
|
-
* <p>The information about the suggested answer for the question.</p>
|
|
6710
|
-
* @public
|
|
6711
|
-
*/
|
|
6712
|
-
export interface EvaluationSuggestedAnswer {
|
|
6713
|
-
/**
|
|
6714
|
-
* <p>Information about answer data for a contact evaluation. Answer data must be either string,
|
|
6715
|
-
* numeric, or not applicable.</p>
|
|
6716
|
-
* @public
|
|
6717
|
-
*/
|
|
6718
|
-
Value?: EvaluationAnswerData | undefined;
|
|
6719
|
-
/**
|
|
6720
|
-
* <p>The status of the suggested answer. D</p>
|
|
6721
|
-
* @public
|
|
6722
|
-
*/
|
|
6723
|
-
Status: EvaluationSuggestedAnswerStatus | undefined;
|
|
6724
|
-
/**
|
|
6725
|
-
* <p>Details about the input used to question automation.</p>
|
|
6726
|
-
* @public
|
|
6727
|
-
*/
|
|
6728
|
-
Input?: EvaluationQuestionInputDetails | undefined;
|
|
6729
|
-
/**
|
|
6730
|
-
* <p>Type of analysis used to provide suggested answer.</p>
|
|
6731
|
-
* @public
|
|
6732
|
-
*/
|
|
6733
|
-
AnalysisType: EvaluationQuestionAnswerAnalysisType | undefined;
|
|
6734
|
-
/**
|
|
6735
|
-
* <p>Detailed analysis results.</p>
|
|
6736
|
-
* @public
|
|
6737
|
-
*/
|
|
6738
|
-
AnalysisDetails?: EvaluationQuestionAnswerAnalysisDetails | undefined;
|
|
6739
|
-
}
|
|
6740
|
-
/**
|
|
6741
|
-
* <p>Information about output answers for a contact evaluation.</p>
|
|
6742
|
-
* @public
|
|
6743
|
-
*/
|
|
6744
|
-
export interface EvaluationAnswerOutput {
|
|
6745
|
-
/**
|
|
6746
|
-
* <p>The value for an answer in a contact evaluation.</p>
|
|
6747
|
-
* @public
|
|
6748
|
-
*/
|
|
6749
|
-
Value?: EvaluationAnswerData | undefined;
|
|
6750
|
-
/**
|
|
6751
|
-
* <p>The system suggested value for an answer in a contact evaluation.</p>
|
|
6752
|
-
* @public
|
|
6753
|
-
*/
|
|
6754
|
-
SystemSuggestedValue?: EvaluationAnswerData | undefined;
|
|
6755
|
-
/**
|
|
6756
|
-
* <p>Automation suggested answers for the questions.</p>
|
|
6757
|
-
* @public
|
|
6758
|
-
*/
|
|
6759
|
-
SuggestedAnswers?: EvaluationSuggestedAnswer[] | undefined;
|
|
6760
|
-
}
|
|
6761
|
-
/**
|
|
6762
|
-
* <p>Information about the evaluation acknowledgement.</p>
|
|
6763
|
-
* @public
|
|
6764
|
-
*/
|
|
6765
|
-
export interface EvaluationAcknowledgement {
|
|
6766
|
-
/**
|
|
6767
|
-
* <p>When the agent acknowledged the evaluation.</p>
|
|
6768
|
-
* @public
|
|
6769
|
-
*/
|
|
6770
|
-
AcknowledgedTime: Date | undefined;
|
|
6771
|
-
/**
|
|
6772
|
-
* <p>The agent who acknowledged the evaluation.</p>
|
|
6773
|
-
* @public
|
|
6774
|
-
*/
|
|
6775
|
-
AcknowledgedBy: string | undefined;
|
|
6776
|
-
/**
|
|
6777
|
-
* <p>A comment from the agent when they confirmed they acknowledged the evaluation.</p>
|
|
6778
|
-
* @public
|
|
6779
|
-
*/
|
|
6780
|
-
AcknowledgerComment?: string | undefined;
|
|
6781
|
-
}
|