@aws-sdk/client-connect 3.934.0 → 3.935.0

package/dist-types/ts3.4/models/models_1.d.ts

@@ -1,598 +1,100 @@
-import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
-import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
 import {
   AgentAvailabilityTimer,
-  AgentConfig,
-  AgentContactReference,
-  AgentQualityMetrics,
-  AgentsCriteria,
-  AgentStatus,
-  AgentStatusIdentifier,
-  AgentStatusReference,
-  AgentStatusSummary,
   AgentStatusType,
-  AliasConfiguration,
-  AnalyticsDataAssociationResult,
-  AudioQualityMetricsInfo,
+  ArtifactStatus,
+  AutoEvaluationStatus,
   Channel,
+  Comparison,
+  ContactFlowModuleState,
+  ContactFlowModuleStatus,
+  ContactFlowState,
   ContactFlowStatus,
   ContactFlowType,
   ContactInitiationMethod,
+  ContactMetricName,
   ContactState,
-  CreatedByInfo,
-  DeviceInfo,
+  CurrentMetricName,
   DirectoryType,
-  Distribution,
-  EndpointType,
+  EvaluationFormVersionStatus,
+  EvaluationStatus,
+  EvaluationType,
+  EventSourceName,
   FileStatusType,
   FileUseCaseType,
   FlowAssociationResourceType,
+  Grouping,
+  HistoricalMetricName,
+  InstanceAttributeType,
+  InstanceReplicationStatus,
+  InstanceStatus,
+  InstanceStorageResourceType,
+  IntegrationType,
+  IntervalPeriod,
+  LexVersion,
+  ListFlowAssociationResourceType,
+  ParticipantRole,
+  PhoneNumberCountryCode,
+  PhoneNumberType,
+  PhoneNumberWorkflowStatus,
+  QueueStatus,
+  QueueType,
+  QuickConnectType,
+  RealTimeContactAnalysisOutputType,
+  RealTimeContactAnalysisPostContactSummaryFailureCode,
+  RealTimeContactAnalysisPostContactSummaryStatus,
+  RealTimeContactAnalysisSegmentType,
+  RealTimeContactAnalysisSentimentLabel,
+  RealTimeContactAnalysisStatus,
+  RealTimeContactAnalysisSupportedChannel,
+  ReferenceStatus,
+  ReferenceType,
+  RulePublishStatus,
+  SortOrder,
+  SourceType,
+  Statistic,
+  TaskTemplateStatus,
+  TrafficDistributionGroupStatus,
+  Unit,
+  VocabularyLanguageCode,
+  VocabularyState,
+} from "./enums";
+import {
+  ActionSummary,
+  AgentConfig,
+  AgentContactReference,
+  AgentStatusIdentifier,
+  AgentStatusReference,
+  AgentStatusSummary,
+  AliasConfiguration,
+  AnalyticsDataAssociationResult,
+  Application,
+  CreatedByInfo,
+  Distribution,
+  EvaluationAcknowledgement,
+  EvaluationAnswerOutput,
+  FlowAssociationSummary,
   HoursOfOperationConfig,
   HoursOfOperationOverrideConfig,
   InstanceStorageConfig,
-  InstanceStorageResourceType,
   LexBot,
   LexV2Bot,
   MediaConcurrency,
   OutboundCallerConfig,
   OutboundEmailConfig,
   OverrideTimeSlice,
-  ParticipantCapabilities,
   PredefinedAttributeValues,
   QueueReference,
   QuickConnectConfig,
   RoutingProfileQueueReference,
   RuleAction,
-  RulePublishStatus,
   RuleTriggerEventSource,
-  StorageType,
   TaskTemplateConstraints,
   TaskTemplateDefaults,
   TaskTemplateField,
-  TaskTemplateStatus,
   UserIdentityInfo,
   UserPhoneConfig,
   View,
-  VocabularyLanguageCode,
 } from "./models_0";
-export interface CreateViewResponse {
-  View?: View | undefined;
-}
-export declare const ResourceType: {
-  readonly CONTACT: "CONTACT";
-  readonly CONTACT_FLOW: "CONTACT_FLOW";
-  readonly HIERARCHY_GROUP: "HIERARCHY_GROUP";
-  readonly HIERARCHY_LEVEL: "HIERARCHY_LEVEL";
-  readonly INSTANCE: "INSTANCE";
-  readonly PARTICIPANT: "PARTICIPANT";
-  readonly PHONE_NUMBER: "PHONE_NUMBER";
-  readonly USER: "USER";
-};
-export type ResourceType = (typeof ResourceType)[keyof typeof ResourceType];
-export declare class ResourceInUseException extends __BaseException {
-  readonly name: "ResourceInUseException";
-  readonly $fault: "client";
-  Message?: string | undefined;
-  ResourceType?: ResourceType | undefined;
-  ResourceId?: string | undefined;
-  constructor(
-    opts: __ExceptionOptionType<ResourceInUseException, __BaseException>
-  );
-}
-export declare class TooManyRequestsException extends __BaseException {
-  readonly name: "TooManyRequestsException";
-  readonly $fault: "client";
-  Message?: string | undefined;
-  constructor(
-    opts: __ExceptionOptionType<TooManyRequestsException, __BaseException>
-  );
-}
-export interface CreateViewVersionRequest {
-  InstanceId: string | undefined;
-  ViewId: string | undefined;
-  VersionDescription?: string | undefined;
-  ViewContentSha256?: string | undefined;
-}
-export interface CreateViewVersionResponse {
-  View?: View | undefined;
-}
-export interface CreateVocabularyRequest {
-  ClientToken?: string | undefined;
-  InstanceId: string | undefined;
-  VocabularyName: string | undefined;
-  LanguageCode: VocabularyLanguageCode | undefined;
-  Content: string | undefined;
-  Tags?: Record<string, string> | undefined;
-}
-export declare const VocabularyState: {
-  readonly ACTIVE: "ACTIVE";
-  readonly CREATION_FAILED: "CREATION_FAILED";
-  readonly CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS";
-  readonly DELETE_IN_PROGRESS: "DELETE_IN_PROGRESS";
-};
-export type VocabularyState =
-  (typeof VocabularyState)[keyof typeof VocabularyState];
-export interface CreateVocabularyResponse {
-  VocabularyArn: string | undefined;
-  VocabularyId: string | undefined;
-  State: VocabularyState | undefined;
-}
-export interface DeactivateEvaluationFormRequest {
-  InstanceId: string | undefined;
-  EvaluationFormId: string | undefined;
-  EvaluationFormVersion: number | undefined;
-}
-export interface DeactivateEvaluationFormResponse {
-  EvaluationFormId: string | undefined;
-  EvaluationFormArn: string | undefined;
-  EvaluationFormVersion: number | undefined;
-}
-export interface DeleteAttachedFileRequest {
-  InstanceId: string | undefined;
-  FileId: string | undefined;
-  AssociatedResourceArn: string | undefined;
-}
-export interface DeleteAttachedFileResponse {}
-export interface DeleteContactEvaluationRequest {
-  InstanceId: string | undefined;
-  EvaluationId: string | undefined;
-}
-export interface DeleteContactFlowRequest {
-  InstanceId: string | undefined;
-  ContactFlowId: string | undefined;
-}
-export interface DeleteContactFlowResponse {}
-export interface DeleteContactFlowModuleRequest {
-  InstanceId: string | undefined;
-  ContactFlowModuleId: string | undefined;
-}
-export interface DeleteContactFlowModuleResponse {}
-export interface DeleteContactFlowVersionRequest {
-  InstanceId: string | undefined;
-  ContactFlowId: string | undefined;
-  ContactFlowVersion: number | undefined;
-}
-export interface DeleteContactFlowVersionResponse {}
-export interface DeleteEmailAddressRequest {
-  InstanceId: string | undefined;
-  EmailAddressId: string | undefined;
-}
-export interface DeleteEmailAddressResponse {}
-export interface DeleteEvaluationFormRequest {
-  InstanceId: string | undefined;
-  EvaluationFormId: string | undefined;
-  EvaluationFormVersion?: number | undefined;
-}
-export interface DeleteHoursOfOperationRequest {
-  InstanceId: string | undefined;
-  HoursOfOperationId: string | undefined;
-}
-export interface DeleteHoursOfOperationOverrideRequest {
-  InstanceId: string | undefined;
-  HoursOfOperationId: string | undefined;
-  HoursOfOperationOverrideId: string | undefined;
-}
-export interface DeleteInstanceRequest {
-  InstanceId: string | undefined;
-  ClientToken?: string | undefined;
-}
-export interface DeleteIntegrationAssociationRequest {
-  InstanceId: string | undefined;
-  IntegrationAssociationId: string | undefined;
-}
-export interface DeletePredefinedAttributeRequest {
-  InstanceId: string | undefined;
-  Name: string | undefined;
-}
-export interface DeletePromptRequest {
-  InstanceId: string | undefined;
-  PromptId: string | undefined;
-}
-export interface DeletePushNotificationRegistrationRequest {
-  InstanceId: string | undefined;
-  RegistrationId: string | undefined;
-  ContactId: string | undefined;
-}
-export interface DeletePushNotificationRegistrationResponse {}
-export interface DeleteQueueRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-}
-export interface DeleteQuickConnectRequest {
-  InstanceId: string | undefined;
-  QuickConnectId: string | undefined;
-}
-export interface DeleteRoutingProfileRequest {
-  InstanceId: string | undefined;
-  RoutingProfileId: string | undefined;
-}
-export interface DeleteRuleRequest {
-  InstanceId: string | undefined;
-  RuleId: string | undefined;
-}
-export interface DeleteSecurityProfileRequest {
-  InstanceId: string | undefined;
-  SecurityProfileId: string | undefined;
-}
-export interface DeleteTaskTemplateRequest {
-  InstanceId: string | undefined;
-  TaskTemplateId: string | undefined;
-}
-export interface DeleteTaskTemplateResponse {}
-export interface DeleteTrafficDistributionGroupRequest {
-  TrafficDistributionGroupId: string | undefined;
-}
-export interface DeleteTrafficDistributionGroupResponse {}
-export interface DeleteUseCaseRequest {
-  InstanceId: string | undefined;
-  IntegrationAssociationId: string | undefined;
-  UseCaseId: string | undefined;
-}
-export interface DeleteUserRequest {
-  InstanceId: string | undefined;
-  UserId: string | undefined;
-}
-export interface DeleteUserHierarchyGroupRequest {
-  HierarchyGroupId: string | undefined;
-  InstanceId: string | undefined;
-}
-export interface DeleteViewRequest {
-  InstanceId: string | undefined;
-  ViewId: string | undefined;
-}
-export interface DeleteViewResponse {}
-export interface DeleteViewVersionRequest {
-  InstanceId: string | undefined;
-  ViewId: string | undefined;
-  ViewVersion: number | undefined;
-}
-export interface DeleteViewVersionResponse {}
-export interface DeleteVocabularyRequest {
-  InstanceId: string | undefined;
-  VocabularyId: string | undefined;
-}
-export interface DeleteVocabularyResponse {
-  VocabularyArn: string | undefined;
-  VocabularyId: string | undefined;
-  State: VocabularyState | undefined;
-}
-export interface DescribeAgentStatusRequest {
-  InstanceId: string | undefined;
-  AgentStatusId: string | undefined;
-}
-export interface DescribeAgentStatusResponse {
-  AgentStatus?: AgentStatus | undefined;
-}
-export interface DescribeAuthenticationProfileRequest {
-  AuthenticationProfileId: string | undefined;
-  InstanceId: string | undefined;
-}
-export interface AuthenticationProfile {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  AllowedIps?: string[] | undefined;
-  BlockedIps?: string[] | undefined;
-  IsDefault?: boolean | undefined;
-  CreatedTime?: Date | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
-  PeriodicSessionDuration?: number | undefined;
-  MaxSessionDuration?: number | undefined;
-  SessionInactivityDuration?: number | undefined;
-  SessionInactivityHandlingEnabled?: boolean | undefined;
-}
-export interface DescribeAuthenticationProfileResponse {
-  AuthenticationProfile?: AuthenticationProfile | undefined;
-}
-export interface DescribeContactRequest {
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
-}
-export declare const AnsweringMachineDetectionStatus: {
-  readonly AMD_ERROR: "AMD_ERROR";
-  readonly AMD_NOT_APPLICABLE: "AMD_NOT_APPLICABLE";
-  readonly AMD_UNANSWERED: "AMD_UNANSWERED";
-  readonly AMD_UNRESOLVED: "AMD_UNRESOLVED";
-  readonly ANSWERED: "ANSWERED";
-  readonly ERROR: "ERROR";
-  readonly FAX_MACHINE_DETECTED: "FAX_MACHINE_DETECTED";
-  readonly HUMAN_ANSWERED: "HUMAN_ANSWERED";
-  readonly SIT_TONE_BUSY: "SIT_TONE_BUSY";
-  readonly SIT_TONE_DETECTED: "SIT_TONE_DETECTED";
-  readonly SIT_TONE_INVALID_NUMBER: "SIT_TONE_INVALID_NUMBER";
-  readonly UNDETECTED: "UNDETECTED";
-  readonly VOICEMAIL_BEEP: "VOICEMAIL_BEEP";
-  readonly VOICEMAIL_NO_BEEP: "VOICEMAIL_NO_BEEP";
-};
-export type AnsweringMachineDetectionStatus =
-  (typeof AnsweringMachineDetectionStatus)[keyof typeof AnsweringMachineDetectionStatus];
-export declare const ParticipantType: {
-  readonly AGENT: "AGENT";
-  readonly ALL: "ALL";
-  readonly CUSTOMER: "CUSTOMER";
-  readonly MANAGER: "MANAGER";
-  readonly THIRDPARTY: "THIRDPARTY";
-};
-export type ParticipantType =
-  (typeof ParticipantType)[keyof typeof ParticipantType];
-export interface ParticipantMetrics {
-  ParticipantId?: string | undefined;
-  ParticipantType?: ParticipantType | undefined;
-  ConversationAbandon?: boolean | undefined;
-  MessagesSent?: number | undefined;
-  NumResponses?: number | undefined;
-  MessageLengthInChars?: number | undefined;
-  TotalResponseTimeInMillis?: number | undefined;
-  MaxResponseTimeInMillis?: number | undefined;
-  LastMessageTimestamp?: Date | undefined;
-}
-export interface ChatContactMetrics {
-  MultiParty?: boolean | undefined;
-  TotalMessages?: number | undefined;
-  TotalBotMessages?: number | undefined;
-  TotalBotMessageLengthInChars?: number | undefined;
-  ConversationCloseTimeInMillis?: number | undefined;
-  ConversationTurnCount?: number | undefined;
-  AgentFirstResponseTimestamp?: Date | undefined;
-  AgentFirstResponseTimeInMillis?: number | undefined;
-}
-export interface ChatMetrics {
-  ChatContactMetrics?: ChatContactMetrics | undefined;
-  AgentMetrics?: ParticipantMetrics | undefined;
-  CustomerMetrics?: ParticipantMetrics | undefined;
-}
-export interface ContactDetails {
-  Name?: string | undefined;
-  Description?: string | undefined;
-}
-export declare const Status: {
-  readonly COMPLETE: "COMPLETE";
-  readonly DELETED: "DELETED";
-  readonly IN_PROGRESS: "IN_PROGRESS";
-};
-export type Status = (typeof Status)[keyof typeof Status];
-export interface ContactEvaluation {
-  FormId?: string | undefined;
-  EvaluationArn?: string | undefined;
-  Status?: Status | undefined;
-  StartTimestamp?: Date | undefined;
-  EndTimestamp?: Date | undefined;
-  DeleteTimestamp?: Date | undefined;
-  ExportLocation?: string | undefined;
-}
-export interface Customer {
-  DeviceInfo?: DeviceInfo | undefined;
-  Capabilities?: ParticipantCapabilities | undefined;
-}
-export interface EndpointInfo {
-  Type?: EndpointType | undefined;
-  Address?: string | undefined;
-  DisplayName?: string | undefined;
-}
-export interface CustomerVoiceActivity {
-  GreetingStartTimestamp?: Date | undefined;
-  GreetingEndTimestamp?: Date | undefined;
-}
-export interface DisconnectDetails {
-  PotentialDisconnectIssue?: string | undefined;
-}
-export interface CustomerQualityMetrics {
-  Audio?: AudioQualityMetricsInfo | undefined;
-}
-export interface QualityMetrics {
-  Agent?: AgentQualityMetrics | undefined;
-  Customer?: CustomerQualityMetrics | undefined;
-}
-export interface QueueInfo {
-  Id?: string | undefined;
-  EnqueueTimestamp?: Date | undefined;
-}
-export declare const MediaStreamType: {
-  readonly AUDIO: "AUDIO";
-  readonly VIDEO: "VIDEO";
-};
-export type MediaStreamType =
-  (typeof MediaStreamType)[keyof typeof MediaStreamType];
-export declare const RecordingStatus: {
-  readonly AVAILABLE: "AVAILABLE";
-  readonly DELETED: "DELETED";
-};
-export type RecordingStatus =
-  (typeof RecordingStatus)[keyof typeof RecordingStatus];
-export interface RecordingInfo {
-  StorageType?: StorageType | undefined;
-  Location?: string | undefined;
-  MediaStreamType?: MediaStreamType | undefined;
-  ParticipantType?: ParticipantType | undefined;
-  FragmentStartNumber?: string | undefined;
-  FragmentStopNumber?: string | undefined;
-  StartTimestamp?: Date | undefined;
-  StopTimestamp?: Date | undefined;
-  Status?: RecordingStatus | undefined;
-  DeletionReason?: string | undefined;
-}
-export interface Expiry {
-  DurationInSeconds?: number | undefined;
-  ExpiryTimestamp?: Date | undefined;
-}
-export interface MatchCriteria {
-  AgentsCriteria?: AgentsCriteria | undefined;
-}
-export interface Range {
-  MinProficiencyLevel?: number | undefined;
-  MaxProficiencyLevel?: number | undefined;
-}
-export interface AttributeCondition {
-  Name?: string | undefined;
-  Value?: string | undefined;
-  ProficiencyLevel?: number | undefined;
-  Range?: Range | undefined;
-  MatchCriteria?: MatchCriteria | undefined;
-  ComparisonOperator?: string | undefined;
-}
-export declare const RoutingCriteriaStepStatus: {
-  readonly ACTIVE: "ACTIVE";
-  readonly EXPIRED: "EXPIRED";
-  readonly INACTIVE: "INACTIVE";
-  readonly JOINED: "JOINED";
-};
-export type RoutingCriteriaStepStatus =
-  (typeof RoutingCriteriaStepStatus)[keyof typeof RoutingCriteriaStepStatus];
-export interface TaskTemplateInfoV2 {
-  Arn?: string | undefined;
-  Name?: string | undefined;
-}
-export interface WisdomInfo {
-  SessionArn?: string | undefined;
-}
-export interface DescribeContactEvaluationRequest {
-  InstanceId: string | undefined;
-  EvaluationId: string | undefined;
-}
-export declare const QuestionRuleCategoryAutomationCondition: {
-  readonly NOT_PRESENT: "NOT_PRESENT";
-  readonly PRESENT: "PRESENT";
-};
-export type QuestionRuleCategoryAutomationCondition =
-  (typeof QuestionRuleCategoryAutomationCondition)[keyof typeof QuestionRuleCategoryAutomationCondition];
-export interface EvaluationSuggestedAnswerTranscriptMillisecondOffsets {
-  BeginOffsetMillis: number | undefined;
-}
-export interface EvaluationTranscriptPointOfInterest {
-  MillisecondOffsets?:
-    | EvaluationSuggestedAnswerTranscriptMillisecondOffsets
-    | undefined;
-  TranscriptSegment?: string | undefined;
-}
-export interface EvaluationAutomationRuleCategory {
-  Category: string | undefined;
-  Condition: QuestionRuleCategoryAutomationCondition | undefined;
-  PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
-}
-export interface EvaluationContactLensAnswerAnalysisDetails {
-  MatchedRuleCategories?: EvaluationAutomationRuleCategory[] | undefined;
-}
-export interface EvaluationGenAIAnswerAnalysisDetails {
-  Justification?: string | undefined;
-  PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
-}
-export type EvaluationQuestionAnswerAnalysisDetails =
-  | EvaluationQuestionAnswerAnalysisDetails.ContactLensMember
-  | EvaluationQuestionAnswerAnalysisDetails.GenAIMember
-  | EvaluationQuestionAnswerAnalysisDetails.$UnknownMember;
-export declare namespace EvaluationQuestionAnswerAnalysisDetails {
-  interface GenAIMember {
-    GenAI: EvaluationGenAIAnswerAnalysisDetails;
-    ContactLens?: never;
-    $unknown?: never;
-  }
-  interface ContactLensMember {
-    GenAI?: never;
-    ContactLens: EvaluationContactLensAnswerAnalysisDetails;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    GenAI?: never;
-    ContactLens?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    GenAI: (value: EvaluationGenAIAnswerAnalysisDetails) => T;
-    ContactLens: (value: EvaluationContactLensAnswerAnalysisDetails) => T;
-    _: (name: string, value: any) => T;
-  }
-}
-export declare const EvaluationQuestionAnswerAnalysisType: {
-  readonly CONTACT_LENS_DATA: "CONTACT_LENS_DATA";
-  readonly GEN_AI: "GEN_AI";
-};
-export type EvaluationQuestionAnswerAnalysisType =
-  (typeof EvaluationQuestionAnswerAnalysisType)[keyof typeof EvaluationQuestionAnswerAnalysisType];
-export declare const EvaluationTranscriptType: {
-  readonly RAW: "RAW";
-  readonly REDACTED: "REDACTED";
-};
-export type EvaluationTranscriptType =
-  (typeof EvaluationTranscriptType)[keyof typeof EvaluationTranscriptType];
-export interface EvaluationQuestionInputDetails {
-  TranscriptType?: EvaluationTranscriptType | undefined;
-}
-export declare const EvaluationSuggestedAnswerStatus: {
-  readonly FAILED: "FAILED";
-  readonly IN_PROGRESS: "IN_PROGRESS";
-  readonly SUCCEEDED: "SUCCEEDED";
-};
-export type EvaluationSuggestedAnswerStatus =
-  (typeof EvaluationSuggestedAnswerStatus)[keyof typeof EvaluationSuggestedAnswerStatus];
-export type EvaluationAnswerData =
-  | EvaluationAnswerData.NotApplicableMember
-  | EvaluationAnswerData.NumericValueMember
-  | EvaluationAnswerData.StringValueMember
-  | EvaluationAnswerData.$UnknownMember;
-export declare namespace EvaluationAnswerData {
-  interface StringValueMember {
-    StringValue: string;
-    NumericValue?: never;
-    NotApplicable?: never;
-    $unknown?: never;
-  }
-  interface NumericValueMember {
-    StringValue?: never;
-    NumericValue: number;
-    NotApplicable?: never;
-    $unknown?: never;
-  }
-  interface NotApplicableMember {
-    StringValue?: never;
-    NumericValue?: never;
-    NotApplicable: boolean;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    StringValue?: never;
-    NumericValue?: never;
-    NotApplicable?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    StringValue: (value: string) => T;
-    NumericValue: (value: number) => T;
-    NotApplicable: (value: boolean) => T;
-    _: (name: string, value: any) => T;
-  }
-}
-export interface EvaluationSuggestedAnswer {
-  Value?: EvaluationAnswerData | undefined;
-  Status: EvaluationSuggestedAnswerStatus | undefined;
-  Input?: EvaluationQuestionInputDetails | undefined;
-  AnalysisType: EvaluationQuestionAnswerAnalysisType | undefined;
-  AnalysisDetails?: EvaluationQuestionAnswerAnalysisDetails | undefined;
-}
-export interface EvaluationAnswerOutput {
-  Value?: EvaluationAnswerData | undefined;
-  SystemSuggestedValue?: EvaluationAnswerData | undefined;
-  SuggestedAnswers?: EvaluationSuggestedAnswer[] | undefined;
-}
-export declare const EvaluationType: {
-  readonly CALIBRATION: "CALIBRATION";
-  readonly STANDARD: "STANDARD";
-};
-export type EvaluationType =
-  (typeof EvaluationType)[keyof typeof EvaluationType];
-export interface EvaluationAcknowledgement {
-  AcknowledgedTime: Date | undefined;
-  AcknowledgedBy: string | undefined;
-  AcknowledgerComment?: string | undefined;
-}
-export declare const AutoEvaluationStatus: {
-  readonly FAILED: "FAILED";
-  readonly IN_PROGRESS: "IN_PROGRESS";
-  readonly SUCCEEDED: "SUCCEEDED";
-};
-export type AutoEvaluationStatus =
-  (typeof AutoEvaluationStatus)[keyof typeof AutoEvaluationStatus];
 export interface AutoEvaluationDetails {
   AutoEvaluationEnabled: boolean | undefined;
   AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
@@ -614,12 +116,6 @@ export interface EvaluationMetadata {
 export interface EvaluationNote {
   Value?: string | undefined;
 }
-export declare const EvaluationStatus: {
-  readonly DRAFT: "DRAFT";
-  readonly SUBMITTED: "SUBMITTED";
-};
-export type EvaluationStatus =
-  (typeof EvaluationStatus)[keyof typeof EvaluationStatus];
 export interface Evaluation {
   EvaluationId: string | undefined;
   EvaluationArn: string | undefined;
@@ -633,27 +129,10 @@ export interface Evaluation {
   EvaluationType?: EvaluationType | undefined;
   Tags?: Record<string, string> | undefined;
 }
-export declare class ContactFlowNotPublishedException extends __BaseException {
-  readonly name: "ContactFlowNotPublishedException";
-  readonly $fault: "client";
-  Message?: string | undefined;
-  constructor(
-    opts: __ExceptionOptionType<
-      ContactFlowNotPublishedException,
-      __BaseException
-    >
-  );
-}
 export interface DescribeContactFlowRequest {
   InstanceId: string | undefined;
   ContactFlowId: string | undefined;
 }
-export declare const ContactFlowState: {
-  readonly ACTIVE: "ACTIVE";
-  readonly ARCHIVED: "ARCHIVED";
-};
-export type ContactFlowState =
-  (typeof ContactFlowState)[keyof typeof ContactFlowState];
 export interface ContactFlow {
   Arn?: string | undefined;
   Id?: string | undefined;
@@ -677,18 +156,6 @@ export interface DescribeContactFlowModuleRequest {
   InstanceId: string | undefined;
   ContactFlowModuleId: string | undefined;
 }
-export declare const ContactFlowModuleState: {
-  readonly ACTIVE: "ACTIVE";
-  readonly ARCHIVED: "ARCHIVED";
-};
-export type ContactFlowModuleState =
-  (typeof ContactFlowModuleState)[keyof typeof ContactFlowModuleState];
-export declare const ContactFlowModuleStatus: {
-  readonly PUBLISHED: "PUBLISHED";
-  readonly SAVED: "SAVED";
-};
-export type ContactFlowModuleStatus =
-  (typeof ContactFlowModuleStatus)[keyof typeof ContactFlowModuleStatus];
 export interface ContactFlowModule {
   Arn?: string | undefined;
   Id?: string | undefined;
@@ -722,12 +189,6 @@ export interface DescribeEvaluationFormRequest {
   EvaluationFormId: string | undefined;
   EvaluationFormVersion?: number | undefined;
 }
-export declare const EvaluationFormVersionStatus: {
-  readonly ACTIVE: "ACTIVE";
-  readonly DRAFT: "DRAFT";
-};
-export type EvaluationFormVersionStatus =
-  (typeof EvaluationFormVersionStatus)[keyof typeof EvaluationFormVersionStatus];
 export interface DescribeHoursOfOperationRequest {
   InstanceId: string | undefined;
   HoursOfOperationId: string | undefined;
@@ -767,13 +228,6 @@ export interface DescribeHoursOfOperationOverrideResponse {
 export interface DescribeInstanceRequest {
   InstanceId: string | undefined;
 }
-export declare const InstanceStatus: {
-  readonly ACTIVE: "ACTIVE";
-  readonly CREATION_FAILED: "CREATION_FAILED";
-  readonly CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS";
-};
-export type InstanceStatus =
-  (typeof InstanceStatus)[keyof typeof InstanceStatus];
 export interface InstanceStatusReason {
   Message?: string | undefined;
 }
@@ -791,16 +245,6 @@ export interface Instance {
   InstanceAccessUrl?: string | undefined;
   Tags?: Record<string, string> | undefined;
 }
-export declare const InstanceReplicationStatus: {
-  readonly INSTANCE_REPLICATION_COMPLETE: "INSTANCE_REPLICATION_COMPLETE";
-  readonly INSTANCE_REPLICATION_DELETION_FAILED: "INSTANCE_REPLICATION_DELETION_FAILED";
-  readonly INSTANCE_REPLICATION_FAILED: "INSTANCE_REPLICATION_FAILED";
-  readonly INSTANCE_REPLICATION_IN_PROGRESS: "INSTANCE_REPLICATION_IN_PROGRESS";
-  readonly INSTANCE_REPLICA_DELETING: "INSTANCE_REPLICA_DELETING";
-  readonly RESOURCE_REPLICATION_NOT_STARTED: "RESOURCE_REPLICATION_NOT_STARTED";
-};
-export type InstanceReplicationStatus =
-  (typeof InstanceReplicationStatus)[keyof typeof InstanceReplicationStatus];
 export interface ReplicationStatusSummary {
   Region?: string | undefined;
   ReplicationStatus?: InstanceReplicationStatus | undefined;
@@ -815,22 +259,6 @@ export interface DescribeInstanceResponse {
   Instance?: Instance | undefined;
   ReplicationConfiguration?: ReplicationConfiguration | undefined;
 }
-export declare const InstanceAttributeType: {
-  readonly AUTO_RESOLVE_BEST_VOICES: "AUTO_RESOLVE_BEST_VOICES";
-  readonly CONTACTFLOW_LOGS: "CONTACTFLOW_LOGS";
-  readonly CONTACT_LENS: "CONTACT_LENS";
-  readonly EARLY_MEDIA: "EARLY_MEDIA";
-  readonly ENHANCED_CHAT_MONITORING: "ENHANCED_CHAT_MONITORING";
-  readonly ENHANCED_CONTACT_MONITORING: "ENHANCED_CONTACT_MONITORING";
-  readonly HIGH_VOLUME_OUTBOUND: "HIGH_VOLUME_OUTBOUND";
-  readonly INBOUND_CALLS: "INBOUND_CALLS";
-  readonly MULTI_PARTY_CHAT_CONFERENCE: "MULTI_PARTY_CHAT_CONFERENCE";
-  readonly MULTI_PARTY_CONFERENCE: "MULTI_PARTY_CONFERENCE";
-  readonly OUTBOUND_CALLS: "OUTBOUND_CALLS";
-  readonly USE_CUSTOM_TTS_VOICES: "USE_CUSTOM_TTS_VOICES";
-};
-export type InstanceAttributeType =
-  (typeof InstanceAttributeType)[keyof typeof InstanceAttributeType];
 export interface DescribeInstanceAttributeRequest {
   InstanceId: string | undefined;
   AttributeType: InstanceAttributeType | undefined;
@@ -853,269 +281,10 @@ export interface DescribeInstanceStorageConfigResponse {
 export interface DescribePhoneNumberRequest {
   PhoneNumberId: string | undefined;
 }
-export declare const PhoneNumberCountryCode: {
-  readonly AD: "AD";
-  readonly AE: "AE";
-  readonly AF: "AF";
-  readonly AG: "AG";
-  readonly AI: "AI";
-  readonly AL: "AL";
-  readonly AM: "AM";
-  readonly AN: "AN";
-  readonly AO: "AO";
-  readonly AQ: "AQ";
-  readonly AR: "AR";
-  readonly AS: "AS";
-  readonly AT: "AT";
-  readonly AU: "AU";
-  readonly AW: "AW";
-  readonly AZ: "AZ";
-  readonly BA: "BA";
-  readonly BB: "BB";
-  readonly BD: "BD";
-  readonly BE: "BE";
-  readonly BF: "BF";
-  readonly BG: "BG";
-  readonly BH: "BH";
-  readonly BI: "BI";
-  readonly BJ: "BJ";
-  readonly BL: "BL";
-  readonly BM: "BM";
-  readonly BN: "BN";
-  readonly BO: "BO";
-  readonly BR: "BR";
-  readonly BS: "BS";
-  readonly BT: "BT";
-  readonly BW: "BW";
-  readonly BY: "BY";
-  readonly BZ: "BZ";
-  readonly CA: "CA";
-  readonly CC: "CC";
-  readonly CD: "CD";
-  readonly CF: "CF";
-  readonly CG: "CG";
-  readonly CH: "CH";
-  readonly CI: "CI";
-  readonly CK: "CK";
-  readonly CL: "CL";
-  readonly CM: "CM";
-  readonly CN: "CN";
-  readonly CO: "CO";
-  readonly CR: "CR";
-  readonly CU: "CU";
-  readonly CV: "CV";
-  readonly CW: "CW";
-  readonly CX: "CX";
-  readonly CY: "CY";
-  readonly CZ: "CZ";
-  readonly DE: "DE";
-  readonly DJ: "DJ";
-  readonly DK: "DK";
-  readonly DM: "DM";
-  readonly DO: "DO";
-  readonly DZ: "DZ";
-  readonly EC: "EC";
-  readonly EE: "EE";
-  readonly EG: "EG";
-  readonly EH: "EH";
-  readonly ER: "ER";
-  readonly ES: "ES";
-  readonly ET: "ET";
-  readonly FI: "FI";
-  readonly FJ: "FJ";
-  readonly FK: "FK";
-  readonly FM: "FM";
-  readonly FO: "FO";
-  readonly FR: "FR";
-  readonly GA: "GA";
-  readonly GB: "GB";
-  readonly GD: "GD";
-  readonly GE: "GE";
-  readonly GG: "GG";
-  readonly GH: "GH";
-  readonly GI: "GI";
-  readonly GL: "GL";
-  readonly GM: "GM";
-  readonly GN: "GN";
-  readonly GQ: "GQ";
-  readonly GR: "GR";
-  readonly GT: "GT";
-  readonly GU: "GU";
-  readonly GW: "GW";
-  readonly GY: "GY";
-  readonly HK: "HK";
-  readonly HN: "HN";
-  readonly HR: "HR";
-  readonly HT: "HT";
-  readonly HU: "HU";
-  readonly ID: "ID";
-  readonly IE: "IE";
-  readonly IL: "IL";
-  readonly IM: "IM";
-  readonly IN: "IN";
-  readonly IO: "IO";
-  readonly IQ: "IQ";
-  readonly IR: "IR";
-  readonly IS: "IS";
-  readonly IT: "IT";
-  readonly JE: "JE";
-  readonly JM: "JM";
-  readonly JO: "JO";
-  readonly JP: "JP";
-  readonly KE: "KE";
-  readonly KG: "KG";
-  readonly KH: "KH";
-  readonly KI: "KI";
-  readonly KM: "KM";
-  readonly KN: "KN";
-  readonly KP: "KP";
-  readonly KR: "KR";
-  readonly KW: "KW";
-  readonly KY: "KY";
-  readonly KZ: "KZ";
-  readonly LA: "LA";
-  readonly LB: "LB";
-  readonly LC: "LC";
-  readonly LI: "LI";
-  readonly LK: "LK";
-  readonly LR: "LR";
-  readonly LS: "LS";
-  readonly LT: "LT";
-  readonly LU: "LU";
-  readonly LV: "LV";
-  readonly LY: "LY";
-  readonly MA: "MA";
-  readonly MC: "MC";
-  readonly MD: "MD";
-  readonly ME: "ME";
-  readonly MF: "MF";
-  readonly MG: "MG";
-  readonly MH: "MH";
-  readonly MK: "MK";
-  readonly ML: "ML";
-  readonly MM: "MM";
-  readonly MN: "MN";
-  readonly MO: "MO";
-  readonly MP: "MP";
-  readonly MR: "MR";
-  readonly MS: "MS";
-  readonly MT: "MT";
-  readonly MU: "MU";
-  readonly MV: "MV";
-  readonly MW: "MW";
-  readonly MX: "MX";
-  readonly MY: "MY";
-  readonly MZ: "MZ";
-  readonly NA: "NA";
-  readonly NC: "NC";
-  readonly NE: "NE";
-  readonly NG: "NG";
-  readonly NI: "NI";
-  readonly NL: "NL";
-  readonly NO: "NO";
-  readonly NP: "NP";
-  readonly NR: "NR";
-  readonly NU: "NU";
-  readonly NZ: "NZ";
-  readonly OM: "OM";
-  readonly PA: "PA";
-  readonly PE: "PE";
-  readonly PF: "PF";
-  readonly PG: "PG";
-  readonly PH: "PH";
-  readonly PK: "PK";
-  readonly PL: "PL";
-  readonly PM: "PM";
-  readonly PN: "PN";
-  readonly PR: "PR";
-  readonly PT: "PT";
-  readonly PW: "PW";
-  readonly PY: "PY";
-  readonly QA: "QA";
-  readonly RE: "RE";
-  readonly RO: "RO";
-  readonly RS: "RS";
-  readonly RU: "RU";
-  readonly RW: "RW";
-  readonly SA: "SA";
-  readonly SB: "SB";
-  readonly SC: "SC";
-  readonly SD: "SD";
-  readonly SE: "SE";
-  readonly SG: "SG";
-  readonly SH: "SH";
-  readonly SI: "SI";
-  readonly SJ: "SJ";
-  readonly SK: "SK";
-  readonly SL: "SL";
-  readonly SM: "SM";
-  readonly SN: "SN";
-  readonly SO: "SO";
-  readonly SR: "SR";
-  readonly ST: "ST";
-  readonly SV: "SV";
-  readonly SX: "SX";
-  readonly SY: "SY";
-  readonly SZ: "SZ";
-  readonly TC: "TC";
-  readonly TD: "TD";
-  readonly TG: "TG";
-  readonly TH: "TH";
-  readonly TJ: "TJ";
-  readonly TK: "TK";
-  readonly TL: "TL";
-  readonly TM: "TM";
-  readonly TN: "TN";
-  readonly TO: "TO";
-  readonly TR: "TR";
-  readonly TT: "TT";
-  readonly TV: "TV";
-  readonly TW: "TW";
-  readonly TZ: "TZ";
-  readonly UA: "UA";
-  readonly UG: "UG";
-  readonly US: "US";
-  readonly UY: "UY";
-  readonly UZ: "UZ";
-  readonly VA: "VA";
-  readonly VC: "VC";
-  readonly VE: "VE";
-  readonly VG: "VG";
-  readonly VI: "VI";
-  readonly VN: "VN";
-  readonly VU: "VU";
-  readonly WF: "WF";
-  readonly WS: "WS";
-  readonly YE: "YE";
-  readonly YT: "YT";
-  readonly ZA: "ZA";
-  readonly ZM: "ZM";
-  readonly ZW: "ZW";
-};
-export type PhoneNumberCountryCode =
-  (typeof PhoneNumberCountryCode)[keyof typeof PhoneNumberCountryCode];
-export declare const PhoneNumberWorkflowStatus: {
-  readonly Claimed: "CLAIMED";
-  readonly Failed: "FAILED";
-  readonly InProgress: "IN_PROGRESS";
-};
-export type PhoneNumberWorkflowStatus =
-  (typeof PhoneNumberWorkflowStatus)[keyof typeof PhoneNumberWorkflowStatus];
 export interface PhoneNumberStatus {
   Status?: PhoneNumberWorkflowStatus | undefined;
   Message?: string | undefined;
 }
-export declare const PhoneNumberType: {
-  readonly DID: "DID";
-  readonly SHARED: "SHARED";
-  readonly SHORT_CODE: "SHORT_CODE";
-  readonly THIRD_PARTY_DID: "THIRD_PARTY_DID";
-  readonly THIRD_PARTY_TF: "THIRD_PARTY_TF";
-  readonly TOLL_FREE: "TOLL_FREE";
-  readonly UIFN: "UIFN";
-};
-export type PhoneNumberType =
-  (typeof PhoneNumberType)[keyof typeof PhoneNumberType];
 export interface ClaimedPhoneNumberSummary {
   PhoneNumberId?: string | undefined;
   PhoneNumberArn?: string | undefined;
@@ -1171,11 +340,6 @@ export interface DescribeQueueRequest {
   InstanceId: string | undefined;
   QueueId: string | undefined;
 }
-export declare const QueueStatus: {
-  readonly DISABLED: "DISABLED";
-  readonly ENABLED: "ENABLED";
-};
-export type QueueStatus = (typeof QueueStatus)[keyof typeof QueueStatus];
 export interface Queue {
   Name?: string | undefined;
   QueueArn?: string | undefined;
@@ -1280,16 +444,6 @@ export interface DescribeSecurityProfileResponse {
 export interface DescribeTrafficDistributionGroupRequest {
   TrafficDistributionGroupId: string | undefined;
 }
-export declare const TrafficDistributionGroupStatus: {
-  readonly ACTIVE: "ACTIVE";
-  readonly CREATION_FAILED: "CREATION_FAILED";
-  readonly CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS";
-  readonly DELETION_FAILED: "DELETION_FAILED";
-  readonly PENDING_DELETION: "PENDING_DELETION";
-  readonly UPDATE_IN_PROGRESS: "UPDATE_IN_PROGRESS";
-};
-export type TrafficDistributionGroupStatus =
-  (typeof TrafficDistributionGroupStatus)[keyof typeof TrafficDistributionGroupStatus];
 export interface TrafficDistributionGroup {
   Id?: string | undefined;
   Arn?: string | undefined;
@@ -1517,11 +671,6 @@ export interface GetContactAttributesRequest {
 export interface GetContactAttributesResponse {
   Attributes?: Record<string, string> | undefined;
 }
-export declare const ContactMetricName: {
-  readonly POSITION_IN_QUEUE: "POSITION_IN_QUEUE";
-};
-export type ContactMetricName =
-  (typeof ContactMetricName)[keyof typeof ContactMetricName];
 export interface ContactMetricInfo {
   Name: ContactMetricName | undefined;
 }
@@ -1556,29 +705,6 @@ export interface GetContactMetricsResponse {
   Id?: string | undefined;
   Arn?: string | undefined;
 }
-export declare const CurrentMetricName: {
-  readonly AGENTS_AFTER_CONTACT_WORK: "AGENTS_AFTER_CONTACT_WORK";
-  readonly AGENTS_AVAILABLE: "AGENTS_AVAILABLE";
-  readonly AGENTS_ERROR: "AGENTS_ERROR";
-  readonly AGENTS_NON_PRODUCTIVE: "AGENTS_NON_PRODUCTIVE";
-  readonly AGENTS_ONLINE: "AGENTS_ONLINE";
-  readonly AGENTS_ON_CALL: "AGENTS_ON_CALL";
-  readonly AGENTS_ON_CONTACT: "AGENTS_ON_CONTACT";
-  readonly AGENTS_STAFFED: "AGENTS_STAFFED";
-  readonly CONTACTS_IN_QUEUE: "CONTACTS_IN_QUEUE";
-  readonly CONTACTS_SCHEDULED: "CONTACTS_SCHEDULED";
-  readonly OLDEST_CONTACT_AGE: "OLDEST_CONTACT_AGE";
-  readonly SLOTS_ACTIVE: "SLOTS_ACTIVE";
-  readonly SLOTS_AVAILABLE: "SLOTS_AVAILABLE";
-};
-export type CurrentMetricName =
-  (typeof CurrentMetricName)[keyof typeof CurrentMetricName];
-export declare const Unit: {
-  readonly COUNT: "COUNT";
-  readonly PERCENT: "PERCENT";
-  readonly SECONDS: "SECONDS";
-};
-export type Unit = (typeof Unit)[keyof typeof Unit];
 export interface CurrentMetric {
   Name?: CurrentMetricName | undefined;
   Unit?: Unit | undefined;
@@ -1590,19 +716,6 @@ export interface Filters {
   RoutingStepExpressions?: string[] | undefined;
   AgentStatuses?: string[] | undefined;
 }
-export declare const Grouping: {
-  readonly AGENT_STATUS: "AGENT_STATUS";
-  readonly CHANNEL: "CHANNEL";
-  readonly QUEUE: "QUEUE";
-  readonly ROUTING_PROFILE: "ROUTING_PROFILE";
-  readonly ROUTING_STEP_EXPRESSION: "ROUTING_STEP_EXPRESSION";
-};
-export type Grouping = (typeof Grouping)[keyof typeof Grouping];
-export declare const SortOrder: {
-  readonly ASCENDING: "ASCENDING";
-  readonly DESCENDING: "DESCENDING";
-};
-export type SortOrder = (typeof SortOrder)[keyof typeof SortOrder];
 export interface CurrentMetricSortCriteria {
   SortByMetric?: CurrentMetricName | undefined;
   SortOrder?: SortOrder | undefined;
@@ -1721,14 +834,6 @@ export interface GetFederationTokenResponse {
   UserArn?: string | undefined;
   UserId?: string | undefined;
 }
-export declare class UserNotFoundException extends __BaseException {
-  readonly name: "UserNotFoundException";
-  readonly $fault: "client";
-  Message?: string | undefined;
-  constructor(
-    opts: __ExceptionOptionType<UserNotFoundException, __BaseException>
-  );
-}
 export interface GetFlowAssociationRequest {
   InstanceId: string | undefined;
   ResourceId: string | undefined;
@@ -1739,45 +844,6 @@ export interface GetFlowAssociationResponse {
   FlowId?: string | undefined;
   ResourceType?: FlowAssociationResourceType | undefined;
 }
-export declare const HistoricalMetricName: {
-  readonly ABANDON_TIME: "ABANDON_TIME";
-  readonly AFTER_CONTACT_WORK_TIME: "AFTER_CONTACT_WORK_TIME";
-  readonly API_CONTACTS_HANDLED: "API_CONTACTS_HANDLED";
-  readonly CALLBACK_CONTACTS_HANDLED: "CALLBACK_CONTACTS_HANDLED";
-  readonly CONTACTS_ABANDONED: "CONTACTS_ABANDONED";
-  readonly CONTACTS_AGENT_HUNG_UP_FIRST: "CONTACTS_AGENT_HUNG_UP_FIRST";
-  readonly CONTACTS_CONSULTED: "CONTACTS_CONSULTED";
-  readonly CONTACTS_HANDLED: "CONTACTS_HANDLED";
-  readonly CONTACTS_HANDLED_INCOMING: "CONTACTS_HANDLED_INCOMING";
-  readonly CONTACTS_HANDLED_OUTBOUND: "CONTACTS_HANDLED_OUTBOUND";
-  readonly CONTACTS_HOLD_ABANDONS: "CONTACTS_HOLD_ABANDONS";
-  readonly CONTACTS_MISSED: "CONTACTS_MISSED";
-  readonly CONTACTS_QUEUED: "CONTACTS_QUEUED";
-  readonly CONTACTS_TRANSFERRED_IN: "CONTACTS_TRANSFERRED_IN";
-  readonly CONTACTS_TRANSFERRED_IN_FROM_QUEUE: "CONTACTS_TRANSFERRED_IN_FROM_QUEUE";
-  readonly CONTACTS_TRANSFERRED_OUT: "CONTACTS_TRANSFERRED_OUT";
-  readonly CONTACTS_TRANSFERRED_OUT_FROM_QUEUE: "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE";
-  readonly HANDLE_TIME: "HANDLE_TIME";
-  readonly HOLD_TIME: "HOLD_TIME";
-  readonly INTERACTION_AND_HOLD_TIME: "INTERACTION_AND_HOLD_TIME";
-  readonly INTERACTION_TIME: "INTERACTION_TIME";
-  readonly OCCUPANCY: "OCCUPANCY";
-  readonly QUEUED_TIME: "QUEUED_TIME";
-  readonly QUEUE_ANSWER_TIME: "QUEUE_ANSWER_TIME";
-  readonly SERVICE_LEVEL: "SERVICE_LEVEL";
-};
-export type HistoricalMetricName =
-  (typeof HistoricalMetricName)[keyof typeof HistoricalMetricName];
-export declare const Statistic: {
-  readonly AVG: "AVG";
-  readonly MAX: "MAX";
-  readonly SUM: "SUM";
-};
-export type Statistic = (typeof Statistic)[keyof typeof Statistic];
-export declare const Comparison: {
-  readonly LT: "LT";
-};
-export type Comparison = (typeof Comparison)[keyof typeof Comparison];
 export interface Threshold {
   Comparison?: Comparison | undefined;
   ThresholdValue?: number | undefined;
@@ -1814,16 +880,6 @@ export interface FilterV2 {
   FilterKey?: string | undefined;
   FilterValues?: string[] | undefined;
 }
-export declare const IntervalPeriod: {
-  readonly DAY: "DAY";
-  readonly FIFTEEN_MIN: "FIFTEEN_MIN";
-  readonly HOUR: "HOUR";
-  readonly THIRTY_MIN: "THIRTY_MIN";
-  readonly TOTAL: "TOTAL";
-  readonly WEEK: "WEEK";
-};
-export type IntervalPeriod =
-  (typeof IntervalPeriod)[keyof typeof IntervalPeriod];
 export interface IntervalDetails {
   TimeZone?: string | undefined;
   IntervalPeriod?: IntervalPeriod | undefined;
@@ -2012,11 +1068,6 @@ export interface ListAuthenticationProfilesResponse {
   AuthenticationProfileSummaryList?: AuthenticationProfileSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export declare const LexVersion: {
-  readonly V1: "V1";
-  readonly V2: "V2";
-};
-export type LexVersion = (typeof LexVersion)[keyof typeof LexVersion];
 export interface ListBotsRequest {
   InstanceId: string | undefined;
   NextToken?: string | undefined;
@@ -2027,3 +1078,899 @@ export interface LexBotConfig {
   LexBot?: LexBot | undefined;
   LexV2Bot?: LexV2Bot | undefined;
 }
+export interface ListBotsResponse {
+  LexBots?: LexBotConfig[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListContactEvaluationsRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  NextToken?: string | undefined;
+}
+export interface EvaluationAcknowledgementSummary {
+  AcknowledgedTime?: Date | undefined;
+  AcknowledgedBy?: string | undefined;
+  AcknowledgerComment?: string | undefined;
+}
+export interface EvaluationSummary {
+  EvaluationId: string | undefined;
+  EvaluationArn: string | undefined;
+  EvaluationFormTitle: string | undefined;
+  EvaluationFormId: string | undefined;
+  CalibrationSessionId?: string | undefined;
+  Status: EvaluationStatus | undefined;
+  AutoEvaluationEnabled?: boolean | undefined;
+  AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
+  EvaluatorArn: string | undefined;
+  Score?: EvaluationScore | undefined;
+  Acknowledgement?: EvaluationAcknowledgementSummary | undefined;
+  EvaluationType?: EvaluationType | undefined;
+  CreatedTime: Date | undefined;
+  LastModifiedTime: Date | undefined;
+}
+export interface ListContactEvaluationsResponse {
+  EvaluationSummaryList: EvaluationSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListContactFlowModulesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  ContactFlowModuleState?: ContactFlowModuleState | undefined;
+}
+export interface ContactFlowModuleSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  State?: ContactFlowModuleState | undefined;
+}
+export interface ListContactFlowModulesResponse {
+  ContactFlowModulesSummaryList?: ContactFlowModuleSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListContactFlowsRequest {
+  InstanceId: string | undefined;
+  ContactFlowTypes?: ContactFlowType[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ContactFlowSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  ContactFlowType?: ContactFlowType | undefined;
+  ContactFlowState?: ContactFlowState | undefined;
+  ContactFlowStatus?: ContactFlowStatus | undefined;
+}
+export interface ListContactFlowsResponse {
+  ContactFlowSummaryList?: ContactFlowSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListContactFlowVersionsRequest {
+  InstanceId: string | undefined;
+  ContactFlowId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ContactFlowVersionSummary {
+  Arn?: string | undefined;
+  VersionDescription?: string | undefined;
+  Version?: number | undefined;
+}
+export interface ListContactFlowVersionsResponse {
+  ContactFlowVersionSummaryList?: ContactFlowVersionSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListContactReferencesRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  ReferenceTypes: ReferenceType[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface AttachmentReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+  Status?: ReferenceStatus | undefined;
+  Arn?: string | undefined;
+}
+export interface DateReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export interface EmailReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export interface EmailMessageReference {
+  Name?: string | undefined;
+  Arn?: string | undefined;
+}
+export interface NumberReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export interface StringReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export interface UrlReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export type ReferenceSummary =
+  | ReferenceSummary.AttachmentMember
+  | ReferenceSummary.DateMember
+  | ReferenceSummary.EmailMember
+  | ReferenceSummary.EmailMessageMember
+  | ReferenceSummary.NumberMember
+  | ReferenceSummary.StringMember
+  | ReferenceSummary.UrlMember
+  | ReferenceSummary.$UnknownMember;
+export declare namespace ReferenceSummary {
+  interface UrlMember {
+    Url: UrlReference;
+    Attachment?: never;
+    EmailMessage?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface AttachmentMember {
+    Url?: never;
+    Attachment: AttachmentReference;
+    EmailMessage?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface EmailMessageMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage: EmailMessageReference;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface StringMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    String: StringReference;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface NumberMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    String?: never;
+    Number: NumberReference;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface DateMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    String?: never;
+    Number?: never;
+    Date: DateReference;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface EmailMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email: EmailReference;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    Url: (value: UrlReference) => T;
+    Attachment: (value: AttachmentReference) => T;
+    EmailMessage: (value: EmailMessageReference) => T;
+    String: (value: StringReference) => T;
+    Number: (value: NumberReference) => T;
+    Date: (value: DateReference) => T;
+    Email: (value: EmailReference) => T;
+    _: (name: string, value: any) => T;
+  }
+}
+export interface ListContactReferencesResponse {
+  ReferenceSummaryList?: ReferenceSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListDefaultVocabulariesRequest {
+  InstanceId: string | undefined;
+  LanguageCode?: VocabularyLanguageCode | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+}
+export interface DefaultVocabulary {
+  InstanceId: string | undefined;
+  LanguageCode: VocabularyLanguageCode | undefined;
+  VocabularyId: string | undefined;
+  VocabularyName: string | undefined;
+}
+export interface ListDefaultVocabulariesResponse {
+  DefaultVocabularyList: DefaultVocabulary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListEvaluationFormsRequest {
+  InstanceId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+}
+export interface EvaluationFormSummary {
+  EvaluationFormId: string | undefined;
+  EvaluationFormArn: string | undefined;
+  Title: string | undefined;
+  CreatedTime: Date | undefined;
+  CreatedBy: string | undefined;
+  LastModifiedTime: Date | undefined;
+  LastModifiedBy: string | undefined;
+  LastActivatedTime?: Date | undefined;
+  LastActivatedBy?: string | undefined;
+  LatestVersion: number | undefined;
+  ActiveVersion?: number | undefined;
+}
+export interface ListEvaluationFormsResponse {
+  EvaluationFormSummaryList: EvaluationFormSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListEvaluationFormVersionsRequest {
+  InstanceId: string | undefined;
+  EvaluationFormId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+}
+export interface EvaluationFormVersionSummary {
+  EvaluationFormArn: string | undefined;
+  EvaluationFormId: string | undefined;
+  EvaluationFormVersion: number | undefined;
+  Locked: boolean | undefined;
+  Status: EvaluationFormVersionStatus | undefined;
+  CreatedTime: Date | undefined;
+  CreatedBy: string | undefined;
+  LastModifiedTime: Date | undefined;
+  LastModifiedBy: string | undefined;
+}
+export interface ListEvaluationFormVersionsResponse {
+  EvaluationFormVersionSummaryList: EvaluationFormVersionSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListFlowAssociationsRequest {
+  InstanceId: string | undefined;
+  ResourceType?: ListFlowAssociationResourceType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ListFlowAssociationsResponse {
+  FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListHoursOfOperationOverridesRequest {
+  InstanceId: string | undefined;
+  HoursOfOperationId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ListHoursOfOperationOverridesResponse {
+  NextToken?: string | undefined;
+  HoursOfOperationOverrideList?: HoursOfOperationOverride[] | undefined;
+  LastModifiedRegion?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+}
+export interface ListHoursOfOperationsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface HoursOfOperationSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListHoursOfOperationsResponse {
+  HoursOfOperationSummaryList?: HoursOfOperationSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListInstanceAttributesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ListInstanceAttributesResponse {
+  Attributes?: Attribute[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListInstancesRequest {
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface InstanceSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  IdentityManagementType?: DirectoryType | undefined;
+  InstanceAlias?: string | undefined;
+  CreatedTime?: Date | undefined;
+  ServiceRole?: string | undefined;
+  InstanceStatus?: InstanceStatus | undefined;
+  InboundCallsEnabled?: boolean | undefined;
+  OutboundCallsEnabled?: boolean | undefined;
+  InstanceAccessUrl?: string | undefined;
+}
+export interface ListInstancesResponse {
+  InstanceSummaryList?: InstanceSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListInstanceStorageConfigsRequest {
+  InstanceId: string | undefined;
+  ResourceType: InstanceStorageResourceType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ListInstanceStorageConfigsResponse {
+  StorageConfigs?: InstanceStorageConfig[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListIntegrationAssociationsRequest {
+  InstanceId: string | undefined;
+  IntegrationType?: IntegrationType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  IntegrationArn?: string | undefined;
+}
+export interface IntegrationAssociationSummary {
+  IntegrationAssociationId?: string | undefined;
+  IntegrationAssociationArn?: string | undefined;
+  InstanceId?: string | undefined;
+  IntegrationType?: IntegrationType | undefined;
+  IntegrationArn?: string | undefined;
+  SourceApplicationUrl?: string | undefined;
+  SourceApplicationName?: string | undefined;
+  SourceType?: SourceType | undefined;
+}
+export interface ListIntegrationAssociationsResponse {
+  IntegrationAssociationSummaryList?:
+    | IntegrationAssociationSummary[]
+    | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListLambdaFunctionsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ListLambdaFunctionsResponse {
+  LambdaFunctions?: string[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListLexBotsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ListLexBotsResponse {
+  LexBots?: LexBot[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListPhoneNumbersRequest {
+  InstanceId: string | undefined;
+  PhoneNumberTypes?: PhoneNumberType[] | undefined;
+  PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface PhoneNumberSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  PhoneNumber?: string | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+}
+export interface ListPhoneNumbersResponse {
+  PhoneNumberSummaryList?: PhoneNumberSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListPhoneNumbersV2Request {
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
+  PhoneNumberTypes?: PhoneNumberType[] | undefined;
+  PhoneNumberPrefix?: string | undefined;
+}
+export interface ListPhoneNumbersSummary {
+  PhoneNumberId?: string | undefined;
+  PhoneNumberArn?: string | undefined;
+  PhoneNumber?: string | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  PhoneNumberDescription?: string | undefined;
+  SourcePhoneNumberArn?: string | undefined;
+}
+export interface ListPhoneNumbersV2Response {
+  NextToken?: string | undefined;
+  ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[] | undefined;
+}
+export interface ListPredefinedAttributesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface PredefinedAttributeSummary {
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListPredefinedAttributesResponse {
+  NextToken?: string | undefined;
+  PredefinedAttributeSummaryList?: PredefinedAttributeSummary[] | undefined;
+}
+export interface ListPromptsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface PromptSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListPromptsResponse {
+  PromptSummaryList?: PromptSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListQueueQuickConnectsRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface QuickConnectSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  QuickConnectType?: QuickConnectType | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListQueueQuickConnectsResponse {
+  NextToken?: string | undefined;
+  QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListQueuesRequest {
+  InstanceId: string | undefined;
+  QueueTypes?: QueueType[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface QueueSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  QueueType?: QueueType | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListQueuesResponse {
+  QueueSummaryList?: QueueSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListQuickConnectsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  QuickConnectTypes?: QuickConnectType[] | undefined;
+}
+export interface ListQuickConnectsResponse {
+  QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListRealtimeContactAnalysisSegmentsV2Request {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  OutputType: RealTimeContactAnalysisOutputType | undefined;
+  SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
+}
+export interface RealTimeContactAnalysisAttachment {
+  AttachmentName: string | undefined;
+  ContentType?: string | undefined;
+  AttachmentId: string | undefined;
+  Status?: ArtifactStatus | undefined;
+}
+export type RealTimeContactAnalysisTimeData =
+  | RealTimeContactAnalysisTimeData.AbsoluteTimeMember
+  | RealTimeContactAnalysisTimeData.$UnknownMember;
+export declare namespace RealTimeContactAnalysisTimeData {
+  interface AbsoluteTimeMember {
+    AbsoluteTime: Date;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    AbsoluteTime?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    AbsoluteTime: (value: Date) => T;
+    _: (name: string, value: any) => T;
+  }
+}
+export interface RealTimeContactAnalysisSegmentAttachments {
+  Id: string | undefined;
+  ParticipantId: string | undefined;
+  ParticipantRole: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
+  Attachments: RealTimeContactAnalysisAttachment[] | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
+}
+export interface RealTimeContactAnalysisCharacterInterval {
+  BeginOffsetChar: number | undefined;
+  EndOffsetChar: number | undefined;
+}
+export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
+  Id: string | undefined;
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
+}
+export interface RealTimeContactAnalysisPointOfInterest {
+  TranscriptItems?:
+    | RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[]
+    | undefined;
+}
+export interface RealTimeContactAnalysisCategoryDetails {
+  PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
+}
+export interface RealTimeContactAnalysisSegmentCategories {
+  MatchedDetails:
+    | Record<string, RealTimeContactAnalysisCategoryDetails>
+    | undefined;
+}
+export interface RealTimeContactAnalysisSegmentEvent {
+  Id: string | undefined;
+  ParticipantId?: string | undefined;
+  ParticipantRole?: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
+  EventType: string | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
+}
+export interface RealTimeContactAnalysisTranscriptItemWithContent {
+  Content?: string | undefined;
+  Id: string | undefined;
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
+}
+export interface RealTimeContactAnalysisIssueDetected {
+  TranscriptItems:
+    | RealTimeContactAnalysisTranscriptItemWithContent[]
+    | undefined;
+}
+export interface RealTimeContactAnalysisSegmentIssues {
+  IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
+}
+export interface RealTimeContactAnalysisSegmentPostContactSummary {
+  Content?: string | undefined;
+  Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
+  FailureCode?:
+    | RealTimeContactAnalysisPostContactSummaryFailureCode
+    | undefined;
+}
+export interface RealTimeContactAnalysisTranscriptItemRedaction {
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
+}
+export interface RealTimeContactAnalysisSegmentTranscript {
+  Id: string | undefined;
+  ParticipantId: string | undefined;
+  ParticipantRole: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
+  Content: string | undefined;
+  ContentType?: string | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
+  Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
+  Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
+}
+export type RealtimeContactAnalysisSegment =
+  | RealtimeContactAnalysisSegment.AttachmentsMember
+  | RealtimeContactAnalysisSegment.CategoriesMember
+  | RealtimeContactAnalysisSegment.EventMember
+  | RealtimeContactAnalysisSegment.IssuesMember
+  | RealtimeContactAnalysisSegment.PostContactSummaryMember
+  | RealtimeContactAnalysisSegment.TranscriptMember
+  | RealtimeContactAnalysisSegment.$UnknownMember;
+export declare namespace RealtimeContactAnalysisSegment {
+  interface TranscriptMember {
+    Transcript: RealTimeContactAnalysisSegmentTranscript;
+    Categories?: never;
+    Issues?: never;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface CategoriesMember {
+    Transcript?: never;
+    Categories: RealTimeContactAnalysisSegmentCategories;
+    Issues?: never;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface IssuesMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues: RealTimeContactAnalysisSegmentIssues;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface EventMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues?: never;
+    Event: RealTimeContactAnalysisSegmentEvent;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface AttachmentsMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues?: never;
+    Event?: never;
+    Attachments: RealTimeContactAnalysisSegmentAttachments;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface PostContactSummaryMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues?: never;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary: RealTimeContactAnalysisSegmentPostContactSummary;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues?: never;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    Transcript: (value: RealTimeContactAnalysisSegmentTranscript) => T;
+    Categories: (value: RealTimeContactAnalysisSegmentCategories) => T;
+    Issues: (value: RealTimeContactAnalysisSegmentIssues) => T;
+    Event: (value: RealTimeContactAnalysisSegmentEvent) => T;
+    Attachments: (value: RealTimeContactAnalysisSegmentAttachments) => T;
+    PostContactSummary: (
+      value: RealTimeContactAnalysisSegmentPostContactSummary
+    ) => T;
+    _: (name: string, value: any) => T;
+  }
+}
+export interface ListRealtimeContactAnalysisSegmentsV2Response {
+  Channel: RealTimeContactAnalysisSupportedChannel | undefined;
+  Status: RealTimeContactAnalysisStatus | undefined;
+  Segments: RealtimeContactAnalysisSegment[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListRoutingProfileManualAssignmentQueuesRequest {
+  InstanceId: string | undefined;
+  RoutingProfileId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface RoutingProfileManualAssignmentQueueConfigSummary {
+  QueueId: string | undefined;
+  QueueArn: string | undefined;
+  QueueName: string | undefined;
+  Channel: Channel | undefined;
+}
+export interface ListRoutingProfileManualAssignmentQueuesResponse {
+  NextToken?: string | undefined;
+  RoutingProfileManualAssignmentQueueConfigSummaryList?:
+    | RoutingProfileManualAssignmentQueueConfigSummary[]
+    | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListRoutingProfileQueuesRequest {
+  InstanceId: string | undefined;
+  RoutingProfileId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface RoutingProfileQueueConfigSummary {
+  QueueId: string | undefined;
+  QueueArn: string | undefined;
+  QueueName: string | undefined;
+  Priority: number | undefined;
+  Delay: number | undefined;
+  Channel: Channel | undefined;
+}
+export interface ListRoutingProfileQueuesResponse {
+  NextToken?: string | undefined;
+  RoutingProfileQueueConfigSummaryList?:
+    | RoutingProfileQueueConfigSummary[]
+    | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListRoutingProfilesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface RoutingProfileSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListRoutingProfilesResponse {
+  RoutingProfileSummaryList?: RoutingProfileSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListRulesRequest {
+  InstanceId: string | undefined;
+  PublishStatus?: RulePublishStatus | undefined;
+  EventSourceName?: EventSourceName | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+}
+export interface RuleSummary {
+  Name: string | undefined;
+  RuleId: string | undefined;
+  RuleArn: string | undefined;
+  EventSourceName: EventSourceName | undefined;
+  PublishStatus: RulePublishStatus | undefined;
+  ActionSummaries: ActionSummary[] | undefined;
+  CreatedTime: Date | undefined;
+  LastUpdatedTime: Date | undefined;
+}
+export interface ListRulesResponse {
+  RuleSummaryList: RuleSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListSecurityKeysRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface SecurityKey {
+  AssociationId?: string | undefined;
+  Key?: string | undefined;
+  CreationTime?: Date | undefined;
+}
+export interface ListSecurityKeysResponse {
+  SecurityKeys?: SecurityKey[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListSecurityProfileApplicationsRequest {
+  SecurityProfileId: string | undefined;
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ListSecurityProfileApplicationsResponse {
+  Applications?: Application[] | undefined;
+  NextToken?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListSecurityProfilePermissionsRequest {
+  SecurityProfileId: string | undefined;
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface ListSecurityProfilePermissionsResponse {
+  Permissions?: string[] | undefined;
+  NextToken?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListSecurityProfilesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface SecurityProfileSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
+}
+export interface ListSecurityProfilesResponse {
+  SecurityProfileSummaryList?: SecurityProfileSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListTagsForResourceRequest {
+  resourceArn: string | undefined;
+}
+export interface ListTagsForResourceResponse {
+  tags?: Record<string, string> | undefined;
+}
+export interface ListTaskTemplatesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  Name?: string | undefined;
+}
+export interface TaskTemplateMetadata {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  LastModifiedTime?: Date | undefined;
+  CreatedTime?: Date | undefined;
+}
+export interface ListTaskTemplatesResponse {
+  TaskTemplates?: TaskTemplateMetadata[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListTrafficDistributionGroupsRequest {
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  InstanceId?: string | undefined;
+}
+export interface TrafficDistributionGroupSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  InstanceArn?: string | undefined;
+  Status?: TrafficDistributionGroupStatus | undefined;
+  IsDefault?: boolean | undefined;
+}
+export interface ListTrafficDistributionGroupsResponse {
+  NextToken?: string | undefined;
+  TrafficDistributionGroupSummaryList?:
+    | TrafficDistributionGroupSummary[]
+    | undefined;
+}
+export interface ListTrafficDistributionGroupUsersRequest {
+  TrafficDistributionGroupId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+}