@aws-sdk/client-connect 3.914.0 → 3.916.0

package/dist-types/models/models_0.d.ts

@@ -350,6 +350,56 @@ export interface AgentContactReference {
      */
     Queue?: QueueReference | undefined;
 }
+/**
+ * @public
+ * @enum
+ */
+export declare const AllowedUserAction: {
+    readonly CALL: "CALL";
+    readonly DISCARD: "DISCARD";
+};
+/**
+ * @public
+ */
+export type AllowedUserAction = (typeof AllowedUserAction)[keyof typeof AllowedUserAction];
+/**
+ * <p>Countdown timer configuration after the agent accepted the contact.</p>
+ * @public
+ */
+export interface PostAcceptTimeoutConfig {
+    /**
+     * <p>Duration in seconds for the countdown timer after the agent accepted the contact.</p>
+     * @public
+     */
+    DurationInSeconds: number | undefined;
+}
+/**
+ * <p>Information about agent-first preview mode outbound strategy configuration.</p>
+ * @public
+ */
+export interface Preview {
+    /**
+     * <p>Countdown timer configuration after the agent accepted the preview outbound contact.</p>
+     * @public
+     */
+    PostAcceptTimeoutConfig: PostAcceptTimeoutConfig | undefined;
+    /**
+     * <p>The actions the agent can perform after accepting the preview outbound contact.</p>
+     * @public
+     */
+    AllowedUserActions: AllowedUserAction[] | undefined;
+}
+/**
+ * <p>Information about agent-first outbound strategy configuration.</p>
+ * @public
+ */
+export interface AgentFirst {
+    /**
+     * <p>Information about preview configuration of agent first outbound strategy</p>
+     * @public
+     */
+    Preview?: Preview | undefined;
+}
 /**
  * <p>Information about an agent hierarchy group.</p>
  * @public
@@ -534,6 +584,16 @@ export interface AgentInfo {
      * @public
      */
     Id?: string | undefined;
+    /**
+     * <p>The timestamp when the contact was accepted by the agent.</p>
+     * @public
+     */
+    AcceptedByAgentTimestamp?: Date | undefined;
+    /**
+     * <p>The timestamp when the agent finished previewing the contact.</p>
+     * @public
+     */
+    PreviewEndTimestamp?: Date | undefined;
     /**
      * <p>The timestamp when the contact was connected to the agent.</p>
      * @public
@@ -911,6 +971,17 @@ export interface AgentStatusSummary {
      */
     LastModifiedRegion?: string | undefined;
 }
+/**
+ * <p>Configuration information of an email alias.</p>
+ * @public
+ */
+export interface AliasConfiguration {
+    /**
+     * <p>The email address ID.</p>
+     * @public
+     */
+    EmailAddressId: string | undefined;
+}
 /**
  * <p>Information about the capabilities enabled for participants of the contact.</p>
  * @public
@@ -1300,6 +1371,54 @@ export interface AssociateDefaultVocabularyRequest {
  */
 export interface AssociateDefaultVocabularyResponse {
 }
+/**
+ * @public
+ */
+export interface AssociateEmailAddressAliasRequest {
+    /**
+     * <p>The identifier of the email address.</p>
+     * @public
+     */
+    EmailAddressId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>Configuration object that specifies which email address will serve as the alias. The
+     *    specified email address must already exist in the Amazon Connect instance and cannot already
+     *    be configured as an alias or have an alias of its own.</p>
+     * @public
+     */
+    AliasConfiguration: AliasConfiguration | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface AssociateEmailAddressAliasResponse {
+}
+/**
+ * <p>An entity with the same name already exists.</p>
+ * @public
+ */
+export declare class IdempotencyException extends __BaseException {
+    readonly name: "IdempotencyException";
+    readonly $fault: "client";
+    Message?: string | undefined;
+    /**
+     * @internal
+     */
+    constructor(opts: __ExceptionOptionType<IdempotencyException, __BaseException>);
+}
 /**
  * @public
  * @enum
@@ -2297,6 +2416,44 @@ export interface Endpoint {
      */
     Address?: string | undefined;
 }
+/**
+ * <p>The config of the outbound strategy.</p>
+ * @public
+ */
+export interface OutboundStrategyConfig {
+    /**
+     * <p>The config of agent first outbound strategy.</p>
+     * @public
+     */
+    AgentFirst?: AgentFirst | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const OutboundStrategyType: {
+    readonly AGENT_FIRST: "AGENT_FIRST";
+};
+/**
+ * @public
+ */
+export type OutboundStrategyType = (typeof OutboundStrategyType)[keyof typeof OutboundStrategyType];
+/**
+ * <p>Information about the outbound strategy.</p>
+ * @public
+ */
+export interface OutboundStrategy {
+    /**
+     * <p>Type of the outbound strategy.</p>
+     * @public
+     */
+    Type: OutboundStrategyType | undefined;
+    /**
+     * <p>Config of the outbound strategy.</p>
+     * @public
+     */
+    Config?: OutboundStrategyConfig | undefined;
+}
 /**
  * <p>Request object with information to create a contact.</p>
  * @public
@@ -2334,6 +2491,11 @@ export interface ContactDataRequest {
      * @public
      */
     Campaign?: Campaign | undefined;
+    /**
+     * <p>Information about the outbound strategy.</p>
+     * @public
+     */
+    OutboundStrategy?: OutboundStrategy | undefined;
 }
 /**
  * @public
@@ -2367,6 +2529,7 @@ export declare const FailureReasonCode: {
     readonly INTERNAL_ERROR: "INTERNAL_ERROR";
     readonly INVALID_ATTRIBUTE_KEY: "INVALID_ATTRIBUTE_KEY";
     readonly INVALID_CUSTOMER_ENDPOINT: "INVALID_CUSTOMER_ENDPOINT";
+    readonly INVALID_OUTBOUND_STRATEGY: "INVALID_OUTBOUND_STRATEGY";
     readonly INVALID_QUEUE: "INVALID_QUEUE";
     readonly INVALID_SYSTEM_ENDPOINT: "INVALID_SYSTEM_ENDPOINT";
     readonly MISSING_CAMPAIGN: "MISSING_CAMPAIGN";
@@ -2432,19 +2595,6 @@ export interface BatchPutContactResponse {
      */
     FailedRequestList?: FailedRequest[] | undefined;
 }
-/**
- * <p>An entity with the same name already exists.</p>
- * @public
- */
-export declare class IdempotencyException extends __BaseException {
-    readonly name: "IdempotencyException";
-    readonly $fault: "client";
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<IdempotencyException, __BaseException>);
-}
 /**
  * @public
  */
@@ -6296,126 +6446,6 @@ export interface DeleteAttachedFileRequest {
  */
 export interface DeleteAttachedFileResponse {
 }
-/**
- * @public
- */
-export interface DeleteContactEvaluationRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>A unique identifier for the contact evaluation.</p>
-     * @public
-     */
-    EvaluationId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeleteContactFlowRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the flow.</p>
-     * @public
-     */
-    ContactFlowId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeleteContactFlowResponse {
-}
-/**
- * @public
- */
-export interface DeleteContactFlowModuleRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the flow module.</p>
-     * @public
-     */
-    ContactFlowModuleId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeleteContactFlowModuleResponse {
-}
-/**
- * @public
- */
-export interface DeleteContactFlowVersionRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the flow.</p>
-     * @public
-     */
-    ContactFlowId: string | undefined;
-    /**
-     * <p>The identifier of the flow version.</p>
-     * @public
-     */
-    ContactFlowVersion: number | undefined;
-}
-/**
- * @public
- */
-export interface DeleteContactFlowVersionResponse {
-}
-/**
- * @public
- */
-export interface DeleteEmailAddressRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the email address.</p>
-     * @public
-     */
-    EmailAddressId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeleteEmailAddressResponse {
-}
-/**
- * @public
- */
-export interface DeleteEvaluationFormRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The unique identifier for the evaluation form.</p>
-     * @public
-     */
-    EvaluationFormId: string | undefined;
-    /**
-     * <p>The unique identifier for the evaluation form.</p>
-     * @public
-     */
-    EvaluationFormVersion?: number | undefined;
-}
 /**
  * @internal
  */