@aws-sdk/client-connect 3.896.0 → 3.899.0

package/dist-types/commands/SearchContactsCommand.d.ts

@@ -1,7 +1,8 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { SearchContactsRequest, SearchContactsResponse } from "../models/models_2";
+import { SearchContactsRequest } from "../models/models_2";
+import { SearchContactsResponse } from "../models/models_3";
 /**
  * @public
  */
@@ -39,11 +40,17 @@ declare const SearchContactsCommand_base: {
  * const input = { // SearchContactsRequest
  *   InstanceId: "STRING_VALUE", // required
  *   TimeRange: { // SearchContactsTimeRange
- *     Type: "INITIATION_TIMESTAMP" || "SCHEDULED_TIMESTAMP" || "CONNECTED_TO_AGENT_TIMESTAMP" || "DISCONNECT_TIMESTAMP", // required
+ *     Type: "INITIATION_TIMESTAMP" || "SCHEDULED_TIMESTAMP" || "CONNECTED_TO_AGENT_TIMESTAMP" || "DISCONNECT_TIMESTAMP" || "ENQUEUE_TIMESTAMP", // required
  *     StartTime: new Date("TIMESTAMP"), // required
  *     EndTime: new Date("TIMESTAMP"), // required
  *   },
  *   SearchCriteria: { // SearchCriteria
+ *     Name: { // NameCriteria
+ *       SearchText: [ // SearchTextList // required
+ *         "STRING_VALUE",
+ *       ],
+ *       MatchType: "MATCH_ALL" || "MATCH_ANY" || "MATCH_EXACT" || "MATCH_NONE", // required
+ *     },
  *     AgentIds: [ // AgentResourceIdList
  *       "STRING_VALUE",
  *     ],
@@ -72,13 +79,13 @@ declare const SearchContactsCommand_base: {
  *         Criteria: [ // TranscriptCriteriaList // required
  *           { // TranscriptCriteria
  *             ParticipantRole: "AGENT" || "CUSTOMER" || "SYSTEM" || "CUSTOM_BOT" || "SUPERVISOR", // required
- *             SearchText: [ // SearchTextList // required
+ *             SearchText: [ // required
  *               "STRING_VALUE",
  *             ],
- *             MatchType: "MATCH_ALL" || "MATCH_ANY", // required
+ *             MatchType: "MATCH_ALL" || "MATCH_ANY" || "MATCH_EXACT" || "MATCH_NONE", // required
  *           },
  *         ],
- *         MatchType: "MATCH_ALL" || "MATCH_ANY",
+ *         MatchType: "MATCH_ALL" || "MATCH_ANY" || "MATCH_EXACT" || "MATCH_NONE",
  *       },
  *     },
  *     InitiationMethods: [ // InitiationMethodList
@@ -87,6 +94,34 @@ declare const SearchContactsCommand_base: {
  *     QueueIds: [ // QueueIdList
  *       "STRING_VALUE",
  *     ],
+ *     RoutingCriteria: { // SearchableRoutingCriteria
+ *       Steps: [ // SearchableRoutingCriteriaStepList
+ *         { // SearchableRoutingCriteriaStep
+ *           AgentCriteria: { // SearchableAgentCriteriaStep
+ *             AgentIds: [
+ *               "STRING_VALUE",
+ *             ],
+ *             MatchType: "MATCH_ALL" || "MATCH_ANY" || "MATCH_EXACT" || "MATCH_NONE",
+ *           },
+ *         },
+ *       ],
+ *     },
+ *     AdditionalTimeRange: { // SearchContactsAdditionalTimeRange
+ *       Criteria: [ // SearchContactsAdditionalTimeRangeCriteriaList // required
+ *         { // SearchContactsAdditionalTimeRangeCriteria
+ *           TimeRange: {
+ *             Type: "INITIATION_TIMESTAMP" || "SCHEDULED_TIMESTAMP" || "CONNECTED_TO_AGENT_TIMESTAMP" || "DISCONNECT_TIMESTAMP" || "ENQUEUE_TIMESTAMP", // required
+ *             StartTime: new Date("TIMESTAMP"), // required
+ *             EndTime: new Date("TIMESTAMP"), // required
+ *           },
+ *           TimestampCondition: { // SearchContactsTimestampCondition
+ *             Type: "INITIATION_TIMESTAMP" || "SCHEDULED_TIMESTAMP" || "CONNECTED_TO_AGENT_TIMESTAMP" || "DISCONNECT_TIMESTAMP" || "ENQUEUE_TIMESTAMP", // required
+ *             ConditionType: "NOT_EXISTS", // required
+ *           },
+ *         },
+ *       ],
+ *       MatchType: "MATCH_ALL" || "MATCH_ANY" || "MATCH_EXACT" || "MATCH_NONE", // required
+ *     },
  *     SearchableContactAttributes: { // SearchableContactAttributes
  *       Criteria: [ // SearchableContactAttributesCriteriaList // required
  *         { // SearchableContactAttributesCriteria
@@ -96,7 +131,7 @@ declare const SearchContactsCommand_base: {
  *           ],
  *         },
  *       ],
- *       MatchType: "MATCH_ALL" || "MATCH_ANY",
+ *       MatchType: "MATCH_ALL" || "MATCH_ANY" || "MATCH_EXACT" || "MATCH_NONE",
  *     },
  *     SearchableSegmentAttributes: { // SearchableSegmentAttributes
  *       Criteria: [ // SearchableSegmentAttributesCriteriaList // required
@@ -107,13 +142,13 @@ declare const SearchContactsCommand_base: {
  *           ],
  *         },
  *       ],
- *       MatchType: "MATCH_ALL" || "MATCH_ANY",
+ *       MatchType: "MATCH_ALL" || "MATCH_ANY" || "MATCH_EXACT" || "MATCH_NONE",
  *     },
  *   },
  *   MaxResults: Number("int"),
  *   NextToken: "STRING_VALUE",
  *   Sort: { // Sort
- *     FieldName: "INITIATION_TIMESTAMP" || "SCHEDULED_TIMESTAMP" || "CONNECTED_TO_AGENT_TIMESTAMP" || "DISCONNECT_TIMESTAMP" || "INITIATION_METHOD" || "CHANNEL", // required
+ *     FieldName: "INITIATION_TIMESTAMP" || "SCHEDULED_TIMESTAMP" || "CONNECTED_TO_AGENT_TIMESTAMP" || "DISCONNECT_TIMESTAMP" || "INITIATION_METHOD" || "CHANNEL" || "EXPIRY_TIMESTAMP", // required
  *     Order: "ASCENDING" || "DESCENDING", // required
  *   },
  * };
@@ -142,8 +177,126 @@ declare const SearchContactsCommand_base: {
  * //       SegmentAttributes: { // ContactSearchSummarySegmentAttributes
  * //         "<keys>": { // ContactSearchSummarySegmentAttributeValue
  * //           ValueString: "STRING_VALUE",
+ * //           ValueMap: { // SegmentAttributeValueMap
+ * //             "<keys>": { // SegmentAttributeValue
+ * //               ValueString: "STRING_VALUE",
+ * //               ValueMap: {
+ * //                 "<keys>": {
+ * //                   ValueString: "STRING_VALUE",
+ * //                   ValueMap: "<SegmentAttributeValueMap>",
+ * //                   ValueInteger: Number("int"),
+ * //                   ValueList: [ // SegmentAttributeValueList
+ * //                     "<SegmentAttributeValue>",
+ * //                   ],
+ * //                   ValueArn: "STRING_VALUE",
+ * //                 },
+ * //               },
+ * //               ValueInteger: Number("int"),
+ * //               ValueList: [
+ * //                 "<SegmentAttributeValue>",
+ * //               ],
+ * //               ValueArn: "STRING_VALUE",
+ * //             },
+ * //           },
  * //         },
  * //       },
+ * //       Name: "STRING_VALUE",
+ * //       RoutingCriteria: { // RoutingCriteria
+ * //         Steps: [ // Steps
+ * //           { // Step
+ * //             Expiry: { // Expiry
+ * //               DurationInSeconds: Number("int"),
+ * //               ExpiryTimestamp: new Date("TIMESTAMP"),
+ * //             },
+ * //             Expression: { // Expression
+ * //               AttributeCondition: { // AttributeCondition
+ * //                 Name: "STRING_VALUE",
+ * //                 Value: "STRING_VALUE",
+ * //                 ProficiencyLevel: Number("float"),
+ * //                 Range: { // Range
+ * //                   MinProficiencyLevel: Number("float"),
+ * //                   MaxProficiencyLevel: Number("float"),
+ * //                 },
+ * //                 MatchCriteria: { // MatchCriteria
+ * //                   AgentsCriteria: { // AgentsCriteria
+ * //                     AgentIds: [ // AgentIds
+ * //                       "STRING_VALUE",
+ * //                     ],
+ * //                   },
+ * //                 },
+ * //                 ComparisonOperator: "STRING_VALUE",
+ * //               },
+ * //               AndExpression: [ // Expressions
+ * //                 {
+ * //                   AttributeCondition: {
+ * //                     Name: "STRING_VALUE",
+ * //                     Value: "STRING_VALUE",
+ * //                     ProficiencyLevel: Number("float"),
+ * //                     Range: {
+ * //                       MinProficiencyLevel: Number("float"),
+ * //                       MaxProficiencyLevel: Number("float"),
+ * //                     },
+ * //                     MatchCriteria: {
+ * //                       AgentsCriteria: {
+ * //                         AgentIds: [
+ * //                           "STRING_VALUE",
+ * //                         ],
+ * //                       },
+ * //                     },
+ * //                     ComparisonOperator: "STRING_VALUE",
+ * //                   },
+ * //                   AndExpression: [
+ * //                     "<Expression>",
+ * //                   ],
+ * //                   OrExpression: [
+ * //                     "<Expression>",
+ * //                   ],
+ * //                   NotAttributeCondition: {
+ * //                     Name: "STRING_VALUE",
+ * //                     Value: "STRING_VALUE",
+ * //                     ProficiencyLevel: Number("float"),
+ * //                     Range: {
+ * //                       MinProficiencyLevel: Number("float"),
+ * //                       MaxProficiencyLevel: Number("float"),
+ * //                     },
+ * //                     MatchCriteria: {
+ * //                       AgentsCriteria: {
+ * //                         AgentIds: [
+ * //                           "STRING_VALUE",
+ * //                         ],
+ * //                       },
+ * //                     },
+ * //                     ComparisonOperator: "STRING_VALUE",
+ * //                   },
+ * //                 },
+ * //               ],
+ * //               OrExpression: [
+ * //                 "<Expression>",
+ * //               ],
+ * //               NotAttributeCondition: {
+ * //                 Name: "STRING_VALUE",
+ * //                 Value: "STRING_VALUE",
+ * //                 ProficiencyLevel: Number("float"),
+ * //                 Range: {
+ * //                   MinProficiencyLevel: Number("float"),
+ * //                   MaxProficiencyLevel: Number("float"),
+ * //                 },
+ * //                 MatchCriteria: {
+ * //                   AgentsCriteria: {
+ * //                     AgentIds: [
+ * //                       "STRING_VALUE",
+ * //                     ],
+ * //                   },
+ * //                 },
+ * //                 ComparisonOperator: "STRING_VALUE",
+ * //               },
+ * //             },
+ * //             Status: "ACTIVE" || "INACTIVE" || "JOINED" || "EXPIRED",
+ * //           },
+ * //         ],
+ * //         ActivationTimestamp: new Date("TIMESTAMP"),
+ * //         Index: Number("int"),
+ * //       },
  * //     },
  * //   ],
  * //   NextToken: "STRING_VALUE",

package/dist-types/commands/SearchRoutingProfilesCommand.d.ts

@@ -115,6 +115,7 @@ declare const SearchRoutingProfilesCommand_base: {
  * //         "<keys>": "STRING_VALUE",
  * //       },
  * //       NumberOfAssociatedQueues: Number("long"),
+ * //       NumberOfAssociatedManualAssignmentQueues: Number("long"),
  * //       NumberOfAssociatedUsers: Number("long"),
  * //       AgentAvailabilityTimer: "TIME_SINCE_LAST_ACTIVITY" || "TIME_SINCE_LAST_INBOUND",
  * //       LastModifiedTime: new Date("TIMESTAMP"),
@@ -123,6 +124,9 @@ declare const SearchRoutingProfilesCommand_base: {
  * //       AssociatedQueueIds: [ // AssociatedQueueIdList
  * //         "STRING_VALUE",
  * //       ],
+ * //       AssociatedManualAssignmentQueueIds: [
+ * //         "STRING_VALUE",
+ * //       ],
  * //     },
  * //   ],
  * //   NextToken: "STRING_VALUE",

package/dist-types/commands/StopContactCommand.d.ts

@@ -76,8 +76,7 @@ declare const StopContactCommand_base: {
  * @see {@link ConnectClientResolvedConfig | config} for ConnectClient's `config` shape.
  *
  * @throws {@link ContactNotFoundException} (client fault)
- *  <p>The contact with the specified ID is not active or does not exist. Applies to Voice calls
- *    only, not to Chat or Task contacts.</p>
+ *  <p>The contact with the specified ID is not active or does not exist.</p>
  *
  * @throws {@link InternalServiceException} (server fault)
  *  <p>Request processing failed because of an error or failure with the service.</p>

package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts

@@ -1,8 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateContactRoutingDataResponse } from "../models/models_2";
-import { UpdateContactRoutingDataRequest } from "../models/models_3";
+import { UpdateContactRoutingDataRequest, UpdateContactRoutingDataResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateContactScheduleCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateContactScheduleRequest, UpdateContactScheduleResponse } from "../models/models_2";
+import { UpdateContactScheduleRequest, UpdateContactScheduleResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateEmailAddressMetadataCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateEmailAddressMetadataRequest, UpdateEmailAddressMetadataResponse } from "../models/models_2";
+import { UpdateEmailAddressMetadataRequest, UpdateEmailAddressMetadataResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateEvaluationFormCommand.d.ts

@@ -1,8 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateEvaluationFormResponse } from "../models/models_2";
-import { UpdateEvaluationFormRequest } from "../models/models_3";
+import { UpdateEvaluationFormRequest, UpdateEvaluationFormResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateHoursOfOperationCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateHoursOfOperationRequest } from "../models/models_2";
+import { UpdateHoursOfOperationRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateHoursOfOperationOverrideCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateHoursOfOperationOverrideRequest } from "../models/models_2";
+import { UpdateHoursOfOperationOverrideRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateInstanceAttributeCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateInstanceAttributeRequest } from "../models/models_2";
+import { UpdateInstanceAttributeRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateInstanceStorageConfigCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateInstanceStorageConfigRequest } from "../models/models_2";
+import { UpdateInstanceStorageConfigRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/index.d.ts

@@ -2,6 +2,7 @@ export * from "./ActivateEvaluationFormCommand";
 export * from "./AssociateAnalyticsDataSetCommand";
 export * from "./AssociateApprovedOriginCommand";
 export * from "./AssociateBotCommand";
+export * from "./AssociateContactWithUserCommand";
 export * from "./AssociateDefaultVocabularyCommand";
 export * from "./AssociateFlowCommand";
 export * from "./AssociateInstanceStorageConfigCommand";
@@ -164,6 +165,7 @@ export * from "./ListQueueQuickConnectsCommand";
 export * from "./ListQueuesCommand";
 export * from "./ListQuickConnectsCommand";
 export * from "./ListRealtimeContactAnalysisSegmentsV2Command";
+export * from "./ListRoutingProfileManualAssignmentQueuesCommand";
 export * from "./ListRoutingProfileQueuesCommand";
 export * from "./ListRoutingProfilesCommand";
 export * from "./ListRulesCommand";

package/dist-types/models/models_0.d.ts

@@ -1205,6 +1205,31 @@ export declare class LimitExceededException extends __BaseException {
      */
     constructor(opts: __ExceptionOptionType<LimitExceededException, __BaseException>);
 }
+/**
+ * @public
+ */
+export interface AssociateContactWithUserRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
+     * @public
+     */
+    ContactId: string | undefined;
+    /**
+     * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
+     * @public
+     */
+    UserId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface AssociateContactWithUserResponse {
+}
 /**
  * @public
  * @enum
@@ -1667,6 +1692,18 @@ export interface RoutingProfileQueueReference {
      */
     Channel: Channel | undefined;
 }
+/**
+ * <p>Contains information about the queue and channel for manual assignment behaviour can be
+ *    enabled.</p>
+ * @public
+ */
+export interface RoutingProfileManualAssignmentQueueConfig {
+    /**
+     * <p>Contains the channel and queue identifier for a routing profile.</p>
+     * @public
+     */
+    QueueReference: RoutingProfileQueueReference | undefined;
+}
 /**
  * <p>Contains information about the queue and channel for which priority and delay can be
  *    set.</p>
@@ -1711,7 +1748,12 @@ export interface AssociateRoutingProfileQueuesRequest {
      * <p>The queues to associate with this routing profile.</p>
      * @public
      */
-    QueueConfigs: RoutingProfileQueueConfig[] | undefined;
+    QueueConfigs?: RoutingProfileQueueConfig[] | undefined;
+    /**
+     * <p>The manual assignment queues to associate with this routing profile.</p>
+     * @public
+     */
+    ManualAssignmentQueueConfigs?: RoutingProfileManualAssignmentQueueConfig[] | undefined;
 }
 /**
  * @public
@@ -4565,6 +4607,16 @@ export interface CreateRoutingProfileRequest {
      * @public
      */
     QueueConfigs?: RoutingProfileQueueConfig[] | undefined;
+    /**
+     * <p>The manual assignment queues associated with the routing profile. If no queue is added,
+     *    agents and supervisors can't pick or assign any contacts from this routing profile. The limit of
+     *    10 array members applies to the maximum number of RoutingProfileManualAssignmentQueueConfig
+     *    objects that can be passed during a CreateRoutingProfile API request. It is different from the
+     *    quota of 50 queues per routing profile per instance that is listed in Amazon Connect service
+     *    quotas.</p>
+     * @public
+     */
+    ManualAssignmentQueueConfigs?: RoutingProfileManualAssignmentQueueConfig[] | undefined;
     /**
      * <p>The channels that agents can handle in the Contact Control Panel (CCP) for this routing
      *    profile.</p>
@@ -6364,59 +6416,6 @@ export interface DeleteEvaluationFormRequest {
      */
     EvaluationFormVersion?: number | undefined;
 }
-/**
- * @public
- */
-export interface DeleteHoursOfOperationRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier for the hours of operation.</p>
-     * @public
-     */
-    HoursOfOperationId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeleteHoursOfOperationOverrideRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier for the hours of operation.</p>
-     * @public
-     */
-    HoursOfOperationId: string | undefined;
-    /**
-     * <p>The identifier for the hours of operation override.</p>
-     * @public
-     */
-    HoursOfOperationOverrideId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeleteInstanceRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *             request. If not provided, the Amazon Web Services
-     *             SDK populates this field. For more information about idempotency, see
-     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
-     * @public
-     */
-    ClientToken?: string | undefined;
-}
 /**
  * @internal
  */