@aws-sdk/client-connect 3.863.0 → 3.864.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +8 -0
- package/dist-cjs/index.js +116 -32
- package/dist-es/Connect.js +2 -0
- package/dist-es/commands/GetContactMetricsCommand.js +22 -0
- package/dist-es/commands/index.js +1 -0
- package/dist-es/models/models_0.js +4 -0
- package/dist-es/models/models_1.js +11 -0
- package/dist-es/models/models_2.js +0 -29
- package/dist-es/models/models_3.js +25 -0
- package/dist-es/protocols/Aws_restJson1.js +52 -0
- package/dist-types/Connect.d.ts +7 -0
- package/dist-types/ConnectClient.d.ts +3 -2
- package/dist-types/commands/AssociateQueueQuickConnectsCommand.d.ts +1 -2
- package/dist-types/commands/CreateAgentStatusCommand.d.ts +1 -2
- package/dist-types/commands/CreateHoursOfOperationCommand.d.ts +1 -2
- package/dist-types/commands/CreateHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/commands/CreateUserCommand.d.ts +3 -3
- package/dist-types/commands/CreateViewCommand.d.ts +4 -1
- package/dist-types/commands/CreateViewVersionCommand.d.ts +4 -1
- package/dist-types/commands/DeleteHoursOfOperationCommand.d.ts +1 -2
- package/dist-types/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
- package/dist-types/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
- package/dist-types/commands/DeletePredefinedAttributeCommand.d.ts +5 -2
- package/dist-types/commands/DeleteQueueCommand.d.ts +4 -1
- package/dist-types/commands/DeleteRoutingProfileCommand.d.ts +4 -1
- package/dist-types/commands/DeleteSecurityProfileCommand.d.ts +4 -1
- package/dist-types/commands/DeleteTrafficDistributionGroupCommand.d.ts +4 -1
- package/dist-types/commands/DeleteUserHierarchyGroupCommand.d.ts +4 -1
- package/dist-types/commands/DeleteViewCommand.d.ts +4 -1
- package/dist-types/commands/DeleteViewVersionCommand.d.ts +4 -1
- package/dist-types/commands/DeleteVocabularyCommand.d.ts +4 -1
- package/dist-types/commands/DescribeAgentStatusCommand.d.ts +1 -2
- package/dist-types/commands/DescribeHoursOfOperationCommand.d.ts +1 -2
- package/dist-types/commands/DescribeQueueCommand.d.ts +1 -2
- package/dist-types/commands/DisassociateQueueQuickConnectsCommand.d.ts +1 -2
- package/dist-types/commands/GetContactMetricsCommand.d.ts +117 -0
- package/dist-types/commands/GetCurrentMetricDataCommand.d.ts +37 -0
- package/dist-types/commands/GetMetricDataV2Command.d.ts +37 -0
- package/dist-types/commands/ListAgentStatusesCommand.d.ts +1 -2
- package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
- package/dist-types/commands/ListLambdaFunctionsCommand.d.ts +1 -1
- package/dist-types/commands/ListLexBotsCommand.d.ts +1 -1
- package/dist-types/commands/ListPhoneNumbersCommand.d.ts +1 -2
- package/dist-types/commands/ListQueueQuickConnectsCommand.d.ts +1 -2
- package/dist-types/commands/ReleasePhoneNumberCommand.d.ts +4 -1
- package/dist-types/commands/SearchAgentStatusesCommand.d.ts +8 -0
- package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +13 -0
- package/dist-types/commands/UpdateAgentStatusCommand.d.ts +1 -2
- package/dist-types/commands/UpdateHoursOfOperationCommand.d.ts +1 -2
- package/dist-types/commands/UpdatePhoneNumberCommand.d.ts +4 -1
- package/dist-types/commands/UpdatePhoneNumberMetadataCommand.d.ts +4 -1
- package/dist-types/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -2
- package/dist-types/commands/UpdateQueueMaxContactsCommand.d.ts +1 -2
- package/dist-types/commands/UpdateQueueNameCommand.d.ts +1 -2
- package/dist-types/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -2
- package/dist-types/commands/UpdateQueueStatusCommand.d.ts +1 -2
- package/dist-types/commands/UpdateUserHierarchyStructureCommand.d.ts +4 -1
- package/dist-types/commands/UpdateViewContentCommand.d.ts +4 -1
- package/dist-types/commands/UpdateViewMetadataCommand.d.ts +4 -1
- package/dist-types/commands/index.d.ts +1 -0
- package/dist-types/models/models_0.d.ts +39 -38
- package/dist-types/models/models_1.d.ts +631 -310
- package/dist-types/models/models_2.d.ts +206 -171
- package/dist-types/models/models_3.d.ts +149 -7
- package/dist-types/protocols/Aws_restJson1.d.ts +9 -0
- package/dist-types/ts3.4/Connect.d.ts +17 -0
- package/dist-types/ts3.4/ConnectClient.d.ts +6 -0
- package/dist-types/ts3.4/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeletePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/GetContactMetricsCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListLambdaFunctionsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListLexBotsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListPhoneNumbersCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/index.d.ts +1 -0
- package/dist-types/ts3.4/models/models_0.d.ts +11 -8
- package/dist-types/ts3.4/models/models_1.d.ts +48 -50
- package/dist-types/ts3.4/models/models_2.d.ts +52 -77
- package/dist-types/ts3.4/models/models_3.d.ts +70 -2
- package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +12 -0
- package/package.json +5 -5
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import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
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import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
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import { ActionSummary, AgentHierarchyGroups, AgentStatus, AgentStatusState, AllowedCapabilities, Application, Channel, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, EventSourceName, FileStatusType, FileUseCaseType, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, InstanceStorageResourceType, MonitorCapability, ParticipantRole, QuickConnectType, Reference, RehydrationType, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateStatus, UseCaseType, UserPhoneConfig, UserProficiency, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
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import { ActionSummary, AgentHierarchyGroups, AgentStatus, AgentStatusState, AllowedCapabilities, Application, Channel, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, EventSourceName, FileStatusType, FileUseCaseType, HierarchyGroupCondition, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, MonitorCapability, ParticipantRole, QuickConnectType, Reference, RehydrationType, RulePublishStatus, SourceType, StringComparisonType, StringCondition, TagCondition, TaskTemplateStatus, UseCaseType, UserPhoneConfig, UserProficiency, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
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import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, EvaluationAnswerData, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, HoursOfOperationOverride, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QuickConnect, RoutingProfile, SortOrder, TrafficDistributionGroupStatus } from "./models_1";
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/**
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* @public
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*/
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export interface ListIntegrationAssociationsRequest {
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/**
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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* @public
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InstanceId: string | undefined;
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/**
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* <p>The integration type.</p>
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* @public
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*/
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IntegrationType?: IntegrationType | undefined;
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/**
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* <p>The token for the next set of results. Use the value returned in the previous
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* response in the next request to retrieve the next set of results.</p>
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* @public
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NextToken?: string | undefined;
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* <p>The maximum number of results to return per page.</p>
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MaxResults?: number | undefined;
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* <p>The Amazon Resource Name (ARN) of the integration.</p>
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IntegrationArn?: string | undefined;
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}
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/**
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* <p>Contains summary information about the associated AppIntegrations.</p>
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* @public
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*/
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export interface IntegrationAssociationSummary {
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/**
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* <p>The identifier for the AppIntegration association.</p>
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* @public
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*/
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IntegrationAssociationId?: string | undefined;
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/**
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* <p>The Amazon Resource Name (ARN) for the AppIntegration association.</p>
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* @public
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IntegrationAssociationArn?: string | undefined;
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/**
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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* @public
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InstanceId?: string | undefined;
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/**
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* <p>The integration type.</p>
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* @public
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*/
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IntegrationType?: IntegrationType | undefined;
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/**
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* <p>The Amazon Resource Name (ARN) for the AppIntegration.</p>
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* @public
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IntegrationArn?: string | undefined;
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/**
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* <p>The URL for the external application.</p>
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SourceApplicationUrl?: string | undefined;
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/**
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* <p>The user-provided, friendly name for the external application.</p>
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SourceApplicationName?: string | undefined;
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/**
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* <p>The name of the source.</p>
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SourceType?: SourceType | undefined;
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}
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/**
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* @public
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*/
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export interface ListIntegrationAssociationsResponse {
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/**
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* <p>The associations.</p>
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* @public
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*/
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IntegrationAssociationSummaryList?: IntegrationAssociationSummary[] | undefined;
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/**
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* <p>If there are additional results, this is the token for the next set of results.</p>
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* @public
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NextToken?: string | undefined;
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}
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* @public
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*/
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export interface ListLambdaFunctionsRequest {
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/**
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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* @public
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InstanceId: string | undefined;
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/**
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* <p>The token for the next set of results. Use the value returned in the previous
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* response in the next request to retrieve the next set of results.</p>
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* @public
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*/
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NextToken?: string | undefined;
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/**
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* <p>The maximum number of results to return per page.</p>
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* @public
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*/
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MaxResults?: number | undefined;
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}
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/**
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* @public
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*/
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export interface ListLambdaFunctionsResponse {
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/**
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* <p>The Lambdafunction ARNs associated with the specified instance.</p>
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LambdaFunctions?: string[] | undefined;
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/**
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* <p>If there are additional results, this is the token for the next set of results.</p>
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* @public
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}
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/**
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* @public
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*/
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export interface ListLexBotsRequest {
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/**
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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* @public
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*/
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/**
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* <p>The token for the next set of results. Use the value returned in the previous
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* response in the next request to retrieve the next set of results.</p>
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* @public
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*/
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* <p>The maximum number of results to return per page. If no value is specified, the default is 10.
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* </p>
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}
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export interface ListLexBotsResponse {
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* <p>The names and Amazon Web Services Regions of the Amazon Lex bots associated with the
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* specified instance.</p>
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* <p>If there are additional results, this is the token for the next set of results.</p>
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}
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*/
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export interface ListPhoneNumbersRequest {
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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* <p>The type of phone number.</p>
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* <p>We recommend using <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ListPhoneNumbersV2.html">ListPhoneNumbersV2</a> to
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* return phone number types. While ListPhoneNumbers returns number types <code>UIFN</code>,
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* incorrectly lists them as <code>TOLL_FREE</code> or <code>DID</code>. </p>
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* </note>
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|
-
* @public
|
|
3848
|
-
* @enum
|
|
3849
|
-
*/
|
|
3850
|
-
export declare const HierarchyGroupMatchType: {
|
|
3851
|
-
readonly EXACT: "EXACT";
|
|
3852
|
-
readonly WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS";
|
|
3853
|
-
};
|
|
3854
|
-
/**
|
|
3855
|
-
* @public
|
|
3856
|
-
*/
|
|
3857
|
-
export type HierarchyGroupMatchType = (typeof HierarchyGroupMatchType)[keyof typeof HierarchyGroupMatchType];
|
|
3858
|
-
/**
|
|
3859
|
-
* <p>A leaf node condition which can be used to specify a hierarchy group condition.</p>
|
|
3860
|
-
* @public
|
|
3861
|
-
*/
|
|
3862
|
-
export interface HierarchyGroupCondition {
|
|
3863
|
-
/**
|
|
3864
|
-
* <p>The value in the hierarchy group condition.</p>
|
|
3865
|
-
* @public
|
|
3866
|
-
*/
|
|
3867
|
-
Value?: string | undefined;
|
|
3868
|
-
/**
|
|
3869
|
-
* <p>The type of hierarchy group match.</p>
|
|
3870
|
-
* @public
|
|
3871
|
-
*/
|
|
3872
|
-
HierarchyGroupMatchType?: HierarchyGroupMatchType | undefined;
|
|
3873
|
-
}
|
|
3874
4048
|
/**
|
|
3875
4049
|
* @public
|
|
3876
4050
|
* @enum
|
|
@@ -6631,145 +6805,6 @@ export declare const TimerEligibleParticipantRoles: {
|
|
|
6631
6805
|
* @public
|
|
6632
6806
|
*/
|
|
6633
6807
|
export type TimerEligibleParticipantRoles = (typeof TimerEligibleParticipantRoles)[keyof typeof TimerEligibleParticipantRoles];
|
|
6634
|
-
/**
|
|
6635
|
-
* @public
|
|
6636
|
-
* @enum
|
|
6637
|
-
*/
|
|
6638
|
-
export declare const ParticipantTimerType: {
|
|
6639
|
-
readonly DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER";
|
|
6640
|
-
readonly IDLE: "IDLE";
|
|
6641
|
-
};
|
|
6642
|
-
/**
|
|
6643
|
-
* @public
|
|
6644
|
-
*/
|
|
6645
|
-
export type ParticipantTimerType = (typeof ParticipantTimerType)[keyof typeof ParticipantTimerType];
|
|
6646
|
-
/**
|
|
6647
|
-
* @public
|
|
6648
|
-
* @enum
|
|
6649
|
-
*/
|
|
6650
|
-
export declare const ParticipantTimerAction: {
|
|
6651
|
-
readonly Unset: "Unset";
|
|
6652
|
-
};
|
|
6653
|
-
/**
|
|
6654
|
-
* @public
|
|
6655
|
-
*/
|
|
6656
|
-
export type ParticipantTimerAction = (typeof ParticipantTimerAction)[keyof typeof ParticipantTimerAction];
|
|
6657
|
-
/**
|
|
6658
|
-
* <p>The value of the timer. Either the timer action (<code>Unset</code> to delete the timer), or
|
|
6659
|
-
* the duration of the timer in minutes. Only one value can be set.</p>
|
|
6660
|
-
* <p>For more information about how chat timeouts work, see
|
|
6661
|
-
* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-chat-timeouts.html">Set up chat timeouts for human participants</a>. </p>
|
|
6662
|
-
* @public
|
|
6663
|
-
*/
|
|
6664
|
-
export type ParticipantTimerValue = ParticipantTimerValue.ParticipantTimerActionMember | ParticipantTimerValue.ParticipantTimerDurationInMinutesMember | ParticipantTimerValue.$UnknownMember;
|
|
6665
|
-
/**
|
|
6666
|
-
* @public
|
|
6667
|
-
*/
|
|
6668
|
-
export declare namespace ParticipantTimerValue {
|
|
6669
|
-
/**
|
|
6670
|
-
* <p>The timer action. Currently only one value is allowed: <code>Unset</code>. It deletes a
|
|
6671
|
-
* timer.</p>
|
|
6672
|
-
* @public
|
|
6673
|
-
*/
|
|
6674
|
-
interface ParticipantTimerActionMember {
|
|
6675
|
-
ParticipantTimerAction: ParticipantTimerAction;
|
|
6676
|
-
ParticipantTimerDurationInMinutes?: never;
|
|
6677
|
-
$unknown?: never;
|
|
6678
|
-
}
|
|
6679
|
-
/**
|
|
6680
|
-
* <p>The duration of a timer, in minutes. </p>
|
|
6681
|
-
* @public
|
|
6682
|
-
*/
|
|
6683
|
-
interface ParticipantTimerDurationInMinutesMember {
|
|
6684
|
-
ParticipantTimerAction?: never;
|
|
6685
|
-
ParticipantTimerDurationInMinutes: number;
|
|
6686
|
-
$unknown?: never;
|
|
6687
|
-
}
|
|
6688
|
-
/**
|
|
6689
|
-
* @public
|
|
6690
|
-
*/
|
|
6691
|
-
interface $UnknownMember {
|
|
6692
|
-
ParticipantTimerAction?: never;
|
|
6693
|
-
ParticipantTimerDurationInMinutes?: never;
|
|
6694
|
-
$unknown: [string, any];
|
|
6695
|
-
}
|
|
6696
|
-
interface Visitor<T> {
|
|
6697
|
-
ParticipantTimerAction: (value: ParticipantTimerAction) => T;
|
|
6698
|
-
ParticipantTimerDurationInMinutes: (value: number) => T;
|
|
6699
|
-
_: (name: string, value: any) => T;
|
|
6700
|
-
}
|
|
6701
|
-
const visit: <T>(value: ParticipantTimerValue, visitor: Visitor<T>) => T;
|
|
6702
|
-
}
|
|
6703
|
-
/**
|
|
6704
|
-
* <p>Configuration information for the timer. After the timer configuration is set, it persists
|
|
6705
|
-
* for the duration of the chat. It persists across new contacts in the chain, for example, transfer
|
|
6706
|
-
* contacts.</p>
|
|
6707
|
-
* <p>For more information about how chat timeouts work, see
|
|
6708
|
-
* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-chat-timeouts.html">Set up chat timeouts for human participants</a>. </p>
|
|
6709
|
-
* @public
|
|
6710
|
-
*/
|
|
6711
|
-
export interface ParticipantTimerConfiguration {
|
|
6712
|
-
/**
|
|
6713
|
-
* <p>The role of the participant in the chat conversation.</p>
|
|
6714
|
-
* @public
|
|
6715
|
-
*/
|
|
6716
|
-
ParticipantRole: TimerEligibleParticipantRoles | undefined;
|
|
6717
|
-
/**
|
|
6718
|
-
* <p>The type of timer. <code>IDLE</code> indicates the timer applies for considering a human
|
|
6719
|
-
* chat participant as idle. <code>DISCONNECT_NONCUSTOMER</code> indicates the timer applies to
|
|
6720
|
-
* automatically disconnecting a chat participant due to idleness.</p>
|
|
6721
|
-
* @public
|
|
6722
|
-
*/
|
|
6723
|
-
TimerType: ParticipantTimerType | undefined;
|
|
6724
|
-
/**
|
|
6725
|
-
* <p>The value of the timer. Either the timer action (Unset to delete the timer), or the duration
|
|
6726
|
-
* of the timer in minutes. Only one value can be set.</p>
|
|
6727
|
-
* @public
|
|
6728
|
-
*/
|
|
6729
|
-
TimerValue: ParticipantTimerValue | undefined;
|
|
6730
|
-
}
|
|
6731
|
-
/**
|
|
6732
|
-
* <p>Configuration information for the chat participant role.</p>
|
|
6733
|
-
* @public
|
|
6734
|
-
*/
|
|
6735
|
-
export interface ChatParticipantRoleConfig {
|
|
6736
|
-
/**
|
|
6737
|
-
* <p>A list of participant timers. You can specify any unique combination of role and timer type.
|
|
6738
|
-
* Duplicate entries error out the request with a 400.</p>
|
|
6739
|
-
* @public
|
|
6740
|
-
*/
|
|
6741
|
-
ParticipantTimerConfigList: ParticipantTimerConfiguration[] | undefined;
|
|
6742
|
-
}
|
|
6743
|
-
/**
|
|
6744
|
-
* <p>Configuration information for the chat participant role.</p>
|
|
6745
|
-
* @public
|
|
6746
|
-
*/
|
|
6747
|
-
export type UpdateParticipantRoleConfigChannelInfo = UpdateParticipantRoleConfigChannelInfo.ChatMember | UpdateParticipantRoleConfigChannelInfo.$UnknownMember;
|
|
6748
|
-
/**
|
|
6749
|
-
* @public
|
|
6750
|
-
*/
|
|
6751
|
-
export declare namespace UpdateParticipantRoleConfigChannelInfo {
|
|
6752
|
-
/**
|
|
6753
|
-
* <p>Configuration information for the chat participant role.</p>
|
|
6754
|
-
* @public
|
|
6755
|
-
*/
|
|
6756
|
-
interface ChatMember {
|
|
6757
|
-
Chat: ChatParticipantRoleConfig;
|
|
6758
|
-
$unknown?: never;
|
|
6759
|
-
}
|
|
6760
|
-
/**
|
|
6761
|
-
* @public
|
|
6762
|
-
*/
|
|
6763
|
-
interface $UnknownMember {
|
|
6764
|
-
Chat?: never;
|
|
6765
|
-
$unknown: [string, any];
|
|
6766
|
-
}
|
|
6767
|
-
interface Visitor<T> {
|
|
6768
|
-
Chat: (value: ChatParticipantRoleConfig) => T;
|
|
6769
|
-
_: (name: string, value: any) => T;
|
|
6770
|
-
}
|
|
6771
|
-
const visit: <T>(value: UpdateParticipantRoleConfigChannelInfo, visitor: Visitor<T>) => T;
|
|
6772
|
-
}
|
|
6773
6808
|
/**
|
|
6774
6809
|
* @internal
|
|
6775
6810
|
*/
|
|
@@ -1,6 +1,145 @@
|
|
|
1
|
-
import { AdditionalEmailRecipients, AgentAvailabilityTimer, AgentConfig, AgentInfo, AgentStatusSearchFilter, Application, Campaign, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, Endpoint, EvaluationFormQuestion, EvaluationFormScoringStrategy, InitiateAs, MediaConcurrency, OutboundCallerConfig, OutboundEmailConfig, PredefinedAttributeValues, QuickConnectConfig, Reference, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, StringCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus } from "./models_0";
|
|
1
|
+
import { AdditionalEmailRecipients, AgentAvailabilityTimer, AgentConfig, AgentInfo, AgentStatusSearchFilter, Application, Campaign, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, Endpoint, EvaluationFormQuestion, EvaluationFormScoringStrategy, HierarchyGroupCondition, InitiateAs, MediaConcurrency, OutboundCallerConfig, OutboundEmailConfig, PredefinedAttributeValues, QuickConnectConfig, Reference, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, StringCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus } from "./models_0";
|
|
2
2
|
import { AnsweringMachineDetectionStatus, AttributeCondition, ChatMetrics, ContactDetails, ContactEvaluation, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, Customer, CustomerVoiceActivity, DisconnectDetails, EndpointInfo, Evaluation, EvaluationFormVersionStatus, Expiry, QualityMetrics, QueueInfo, QueueStatus, RecordingInfo, RoutingCriteriaStepStatus, SignInConfig, TelephonyConfig, WisdomInfo } from "./models_1";
|
|
3
|
-
import { ChatMessage, ContactFlowModuleSearchFilter, ContactFlowSearchFilter, DateCondition, EmailAddressInfo, EmailAddressSearchFilter, EmailAttachment,
|
|
3
|
+
import { ChatMessage, ContactFlowModuleSearchFilter, ContactFlowSearchFilter, DateCondition, EmailAddressInfo, EmailAddressSearchFilter, EmailAttachment, HoursOfOperationSearchFilter, InboundAdditionalRecipients, InboundEmailContent, ListCondition, ParticipantDetails, PersistentChat, PromptSearchFilter, QueueInfoInput, QueueSearchFilter, QuickConnectSearchFilter, RoutingCriteriaInputStepExpiry, RoutingProfileSearchFilter, SearchableQueueType, SecurityProfilesSearchFilter, TimerEligibleParticipantRoles, UserHierarchyGroupSearchFilter, UserSearchFilter } from "./models_2";
|
|
4
|
+
/**
|
|
5
|
+
* @public
|
|
6
|
+
* @enum
|
|
7
|
+
*/
|
|
8
|
+
export declare const ParticipantTimerType: {
|
|
9
|
+
readonly DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER";
|
|
10
|
+
readonly IDLE: "IDLE";
|
|
11
|
+
};
|
|
12
|
+
/**
|
|
13
|
+
* @public
|
|
14
|
+
*/
|
|
15
|
+
export type ParticipantTimerType = (typeof ParticipantTimerType)[keyof typeof ParticipantTimerType];
|
|
16
|
+
/**
|
|
17
|
+
* @public
|
|
18
|
+
* @enum
|
|
19
|
+
*/
|
|
20
|
+
export declare const ParticipantTimerAction: {
|
|
21
|
+
readonly Unset: "Unset";
|
|
22
|
+
};
|
|
23
|
+
/**
|
|
24
|
+
* @public
|
|
25
|
+
*/
|
|
26
|
+
export type ParticipantTimerAction = (typeof ParticipantTimerAction)[keyof typeof ParticipantTimerAction];
|
|
27
|
+
/**
|
|
28
|
+
* <p>The value of the timer. Either the timer action (<code>Unset</code> to delete the timer), or
|
|
29
|
+
* the duration of the timer in minutes. Only one value can be set.</p>
|
|
30
|
+
* <p>For more information about how chat timeouts work, see
|
|
31
|
+
* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-chat-timeouts.html">Set up chat timeouts for human participants</a>. </p>
|
|
32
|
+
* @public
|
|
33
|
+
*/
|
|
34
|
+
export type ParticipantTimerValue = ParticipantTimerValue.ParticipantTimerActionMember | ParticipantTimerValue.ParticipantTimerDurationInMinutesMember | ParticipantTimerValue.$UnknownMember;
|
|
35
|
+
/**
|
|
36
|
+
* @public
|
|
37
|
+
*/
|
|
38
|
+
export declare namespace ParticipantTimerValue {
|
|
39
|
+
/**
|
|
40
|
+
* <p>The timer action. Currently only one value is allowed: <code>Unset</code>. It deletes a
|
|
41
|
+
* timer.</p>
|
|
42
|
+
* @public
|
|
43
|
+
*/
|
|
44
|
+
interface ParticipantTimerActionMember {
|
|
45
|
+
ParticipantTimerAction: ParticipantTimerAction;
|
|
46
|
+
ParticipantTimerDurationInMinutes?: never;
|
|
47
|
+
$unknown?: never;
|
|
48
|
+
}
|
|
49
|
+
/**
|
|
50
|
+
* <p>The duration of a timer, in minutes. </p>
|
|
51
|
+
* @public
|
|
52
|
+
*/
|
|
53
|
+
interface ParticipantTimerDurationInMinutesMember {
|
|
54
|
+
ParticipantTimerAction?: never;
|
|
55
|
+
ParticipantTimerDurationInMinutes: number;
|
|
56
|
+
$unknown?: never;
|
|
57
|
+
}
|
|
58
|
+
/**
|
|
59
|
+
* @public
|
|
60
|
+
*/
|
|
61
|
+
interface $UnknownMember {
|
|
62
|
+
ParticipantTimerAction?: never;
|
|
63
|
+
ParticipantTimerDurationInMinutes?: never;
|
|
64
|
+
$unknown: [string, any];
|
|
65
|
+
}
|
|
66
|
+
interface Visitor<T> {
|
|
67
|
+
ParticipantTimerAction: (value: ParticipantTimerAction) => T;
|
|
68
|
+
ParticipantTimerDurationInMinutes: (value: number) => T;
|
|
69
|
+
_: (name: string, value: any) => T;
|
|
70
|
+
}
|
|
71
|
+
const visit: <T>(value: ParticipantTimerValue, visitor: Visitor<T>) => T;
|
|
72
|
+
}
|
|
73
|
+
/**
|
|
74
|
+
* <p>Configuration information for the timer. After the timer configuration is set, it persists
|
|
75
|
+
* for the duration of the chat. It persists across new contacts in the chain, for example, transfer
|
|
76
|
+
* contacts.</p>
|
|
77
|
+
* <p>For more information about how chat timeouts work, see
|
|
78
|
+
* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-chat-timeouts.html">Set up chat timeouts for human participants</a>. </p>
|
|
79
|
+
* @public
|
|
80
|
+
*/
|
|
81
|
+
export interface ParticipantTimerConfiguration {
|
|
82
|
+
/**
|
|
83
|
+
* <p>The role of the participant in the chat conversation.</p>
|
|
84
|
+
* @public
|
|
85
|
+
*/
|
|
86
|
+
ParticipantRole: TimerEligibleParticipantRoles | undefined;
|
|
87
|
+
/**
|
|
88
|
+
* <p>The type of timer. <code>IDLE</code> indicates the timer applies for considering a human
|
|
89
|
+
* chat participant as idle. <code>DISCONNECT_NONCUSTOMER</code> indicates the timer applies to
|
|
90
|
+
* automatically disconnecting a chat participant due to idleness.</p>
|
|
91
|
+
* @public
|
|
92
|
+
*/
|
|
93
|
+
TimerType: ParticipantTimerType | undefined;
|
|
94
|
+
/**
|
|
95
|
+
* <p>The value of the timer. Either the timer action (Unset to delete the timer), or the duration
|
|
96
|
+
* of the timer in minutes. Only one value can be set.</p>
|
|
97
|
+
* @public
|
|
98
|
+
*/
|
|
99
|
+
TimerValue: ParticipantTimerValue | undefined;
|
|
100
|
+
}
|
|
101
|
+
/**
|
|
102
|
+
* <p>Configuration information for the chat participant role.</p>
|
|
103
|
+
* @public
|
|
104
|
+
*/
|
|
105
|
+
export interface ChatParticipantRoleConfig {
|
|
106
|
+
/**
|
|
107
|
+
* <p>A list of participant timers. You can specify any unique combination of role and timer type.
|
|
108
|
+
* Duplicate entries error out the request with a 400.</p>
|
|
109
|
+
* @public
|
|
110
|
+
*/
|
|
111
|
+
ParticipantTimerConfigList: ParticipantTimerConfiguration[] | undefined;
|
|
112
|
+
}
|
|
113
|
+
/**
|
|
114
|
+
* <p>Configuration information for the chat participant role.</p>
|
|
115
|
+
* @public
|
|
116
|
+
*/
|
|
117
|
+
export type UpdateParticipantRoleConfigChannelInfo = UpdateParticipantRoleConfigChannelInfo.ChatMember | UpdateParticipantRoleConfigChannelInfo.$UnknownMember;
|
|
118
|
+
/**
|
|
119
|
+
* @public
|
|
120
|
+
*/
|
|
121
|
+
export declare namespace UpdateParticipantRoleConfigChannelInfo {
|
|
122
|
+
/**
|
|
123
|
+
* <p>Configuration information for the chat participant role.</p>
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* @public
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*/
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interface ChatMember {
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Chat: ChatParticipantRoleConfig;
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$unknown?: never;
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}
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/**
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* @public
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*/
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interface $UnknownMember {
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Chat?: never;
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$unknown: [string, any];
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}
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interface Visitor<T> {
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Chat: (value: ChatParticipantRoleConfig) => T;
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_: (name: string, value: any) => T;
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}
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const visit: <T>(value: UpdateParticipantRoleConfigChannelInfo, visitor: Visitor<T>) => T;
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}
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/**
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* @public
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*/
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@@ -1862,7 +2001,7 @@ export interface StartEmailContactRequest {
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*/
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1863
2002
|
EmailMessage: InboundEmailContent | undefined;
|
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1864
2003
|
/**
|
|
1865
|
-
* <p>The
|
|
2004
|
+
* <p>The additional recipients address of the email.</p>
|
|
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2005
|
* @public
|
|
1867
2006
|
*/
|
|
1868
2007
|
AdditionalRecipients?: InboundAdditionalRecipients | undefined;
|
|
@@ -2322,6 +2461,11 @@ export interface UserHierarchyGroupSearchCriteria {
|
|
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2322
2461
|
* @public
|
|
2323
2462
|
*/
|
|
2324
2463
|
StringCondition?: StringCondition | undefined;
|
|
2464
|
+
/**
|
|
2465
|
+
* <p>A leaf node condition which can be used to specify a hierarchy group condition.</p>
|
|
2466
|
+
* @public
|
|
2467
|
+
*/
|
|
2468
|
+
HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
|
|
2325
2469
|
}
|
|
2326
2470
|
/**
|
|
2327
2471
|
* <p>The search criteria to be used to return users.</p>
|
|
@@ -2555,14 +2699,12 @@ export interface SearchHoursOfOperationOverridesRequest {
|
|
|
2555
2699
|
InstanceId: string | undefined;
|
|
2556
2700
|
/**
|
|
2557
2701
|
* <p>The token for the next set of results. Use the value returned in the previous response in
|
|
2558
|
-
* the next request to retrieve the next set of results.
|
|
2559
|
-
* Maximum length of 2500.</p>
|
|
2702
|
+
* the next request to retrieve the next set of results. </p>
|
|
2560
2703
|
* @public
|
|
2561
2704
|
*/
|
|
2562
2705
|
NextToken?: string | undefined;
|
|
2563
2706
|
/**
|
|
2564
|
-
* <p>The maximum number of results to return per page
|
|
2565
|
-
* value of 100.</p>
|
|
2707
|
+
* <p>The maximum number of results to return per page.</p>
|
|
2566
2708
|
* @public
|
|
2567
2709
|
*/
|
|
2568
2710
|
MaxResults?: number | undefined;
|
|
@@ -122,6 +122,7 @@ import { DisassociateUserProficienciesCommandInput, DisassociateUserProficiencie
|
|
|
122
122
|
import { DismissUserContactCommandInput, DismissUserContactCommandOutput } from "../commands/DismissUserContactCommand";
|
|
123
123
|
import { GetAttachedFileCommandInput, GetAttachedFileCommandOutput } from "../commands/GetAttachedFileCommand";
|
|
124
124
|
import { GetContactAttributesCommandInput, GetContactAttributesCommandOutput } from "../commands/GetContactAttributesCommand";
|
|
125
|
+
import { GetContactMetricsCommandInput, GetContactMetricsCommandOutput } from "../commands/GetContactMetricsCommand";
|
|
125
126
|
import { GetCurrentMetricDataCommandInput, GetCurrentMetricDataCommandOutput } from "../commands/GetCurrentMetricDataCommand";
|
|
126
127
|
import { GetCurrentUserDataCommandInput, GetCurrentUserDataCommandOutput } from "../commands/GetCurrentUserDataCommand";
|
|
127
128
|
import { GetEffectiveHoursOfOperationsCommandInput, GetEffectiveHoursOfOperationsCommandOutput } from "../commands/GetEffectiveHoursOfOperationsCommand";
|
|
@@ -770,6 +771,10 @@ export declare const se_GetAttachedFileCommand: (input: GetAttachedFileCommandIn
|
|
|
770
771
|
* serializeAws_restJson1GetContactAttributesCommand
|
|
771
772
|
*/
|
|
772
773
|
export declare const se_GetContactAttributesCommand: (input: GetContactAttributesCommandInput, context: __SerdeContext) => Promise<__HttpRequest>;
|
|
774
|
+
/**
|
|
775
|
+
* serializeAws_restJson1GetContactMetricsCommand
|
|
776
|
+
*/
|
|
777
|
+
export declare const se_GetContactMetricsCommand: (input: GetContactMetricsCommandInput, context: __SerdeContext) => Promise<__HttpRequest>;
|
|
773
778
|
/**
|
|
774
779
|
* serializeAws_restJson1GetCurrentMetricDataCommand
|
|
775
780
|
*/
|
|
@@ -1898,6 +1903,10 @@ export declare const de_GetAttachedFileCommand: (output: __HttpResponse, context
|
|
|
1898
1903
|
* deserializeAws_restJson1GetContactAttributesCommand
|
|
1899
1904
|
*/
|
|
1900
1905
|
export declare const de_GetContactAttributesCommand: (output: __HttpResponse, context: __SerdeContext) => Promise<GetContactAttributesCommandOutput>;
|
|
1906
|
+
/**
|
|
1907
|
+
* deserializeAws_restJson1GetContactMetricsCommand
|
|
1908
|
+
*/
|
|
1909
|
+
export declare const de_GetContactMetricsCommand: (output: __HttpResponse, context: __SerdeContext) => Promise<GetContactMetricsCommandOutput>;
|
|
1901
1910
|
/**
|
|
1902
1911
|
* deserializeAws_restJson1GetCurrentMetricDataCommand
|
|
1903
1912
|
*/
|
|
@@ -487,6 +487,10 @@ import {
|
|
|
487
487
|
GetContactAttributesCommandInput,
|
|
488
488
|
GetContactAttributesCommandOutput,
|
|
489
489
|
} from "./commands/GetContactAttributesCommand";
|
|
490
|
+
import {
|
|
491
|
+
GetContactMetricsCommandInput,
|
|
492
|
+
GetContactMetricsCommandOutput,
|
|
493
|
+
} from "./commands/GetContactMetricsCommand";
|
|
490
494
|
import {
|
|
491
495
|
GetCurrentMetricDataCommandInput,
|
|
492
496
|
GetCurrentMetricDataCommandOutput,
|
|
@@ -2763,6 +2767,19 @@ export interface Connect {
|
|
|
2763
2767
|
options: __HttpHandlerOptions,
|
|
2764
2768
|
cb: (err: any, data?: GetContactAttributesCommandOutput) => void
|
|
2765
2769
|
): void;
|
|
2770
|
+
getContactMetrics(
|
|
2771
|
+
args: GetContactMetricsCommandInput,
|
|
2772
|
+
options?: __HttpHandlerOptions
|
|
2773
|
+
): Promise<GetContactMetricsCommandOutput>;
|
|
2774
|
+
getContactMetrics(
|
|
2775
|
+
args: GetContactMetricsCommandInput,
|
|
2776
|
+
cb: (err: any, data?: GetContactMetricsCommandOutput) => void
|
|
2777
|
+
): void;
|
|
2778
|
+
getContactMetrics(
|
|
2779
|
+
args: GetContactMetricsCommandInput,
|
|
2780
|
+
options: __HttpHandlerOptions,
|
|
2781
|
+
cb: (err: any, data?: GetContactMetricsCommandOutput) => void
|
|
2782
|
+
): void;
|
|
2766
2783
|
getCurrentMetricData(
|
|
2767
2784
|
args: GetCurrentMetricDataCommandInput,
|
|
2768
2785
|
options?: __HttpHandlerOptions
|
|
@@ -533,6 +533,10 @@ import {
|
|
|
533
533
|
GetContactAttributesCommandInput,
|
|
534
534
|
GetContactAttributesCommandOutput,
|
|
535
535
|
} from "./commands/GetContactAttributesCommand";
|
|
536
|
+
import {
|
|
537
|
+
GetContactMetricsCommandInput,
|
|
538
|
+
GetContactMetricsCommandOutput,
|
|
539
|
+
} from "./commands/GetContactMetricsCommand";
|
|
536
540
|
import {
|
|
537
541
|
GetCurrentMetricDataCommandInput,
|
|
538
542
|
GetCurrentMetricDataCommandOutput,
|
|
@@ -1303,6 +1307,7 @@ export type ServiceInputTypes =
|
|
|
1303
1307
|
| DismissUserContactCommandInput
|
|
1304
1308
|
| GetAttachedFileCommandInput
|
|
1305
1309
|
| GetContactAttributesCommandInput
|
|
1310
|
+
| GetContactMetricsCommandInput
|
|
1306
1311
|
| GetCurrentMetricDataCommandInput
|
|
1307
1312
|
| GetCurrentUserDataCommandInput
|
|
1308
1313
|
| GetEffectiveHoursOfOperationsCommandInput
|
|
@@ -1586,6 +1591,7 @@ export type ServiceOutputTypes =
|
|
|
1586
1591
|
| DismissUserContactCommandOutput
|
|
1587
1592
|
| GetAttachedFileCommandOutput
|
|
1588
1593
|
| GetContactAttributesCommandOutput
|
|
1594
|
+
| GetContactMetricsCommandOutput
|
|
1589
1595
|
| GetCurrentMetricDataCommandOutput
|
|
1590
1596
|
| GetCurrentUserDataCommandOutput
|
|
1591
1597
|
| GetEffectiveHoursOfOperationsCommandOutput
|