@aws-sdk/client-connect 3.862.0 → 3.864.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (81) hide show
  1. package/README.md +8 -0
  2. package/dist-cjs/index.js +116 -32
  3. package/dist-es/Connect.js +2 -0
  4. package/dist-es/commands/GetContactMetricsCommand.js +22 -0
  5. package/dist-es/commands/index.js +1 -0
  6. package/dist-es/models/models_0.js +4 -0
  7. package/dist-es/models/models_1.js +11 -0
  8. package/dist-es/models/models_2.js +0 -29
  9. package/dist-es/models/models_3.js +25 -0
  10. package/dist-es/protocols/Aws_restJson1.js +52 -0
  11. package/dist-types/Connect.d.ts +7 -0
  12. package/dist-types/ConnectClient.d.ts +3 -2
  13. package/dist-types/commands/AssociateQueueQuickConnectsCommand.d.ts +1 -2
  14. package/dist-types/commands/CreateAgentStatusCommand.d.ts +1 -2
  15. package/dist-types/commands/CreateHoursOfOperationCommand.d.ts +1 -2
  16. package/dist-types/commands/CreateHoursOfOperationOverrideCommand.d.ts +1 -1
  17. package/dist-types/commands/CreateUserCommand.d.ts +3 -3
  18. package/dist-types/commands/CreateViewCommand.d.ts +4 -1
  19. package/dist-types/commands/CreateViewVersionCommand.d.ts +4 -1
  20. package/dist-types/commands/DeleteHoursOfOperationCommand.d.ts +1 -2
  21. package/dist-types/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
  22. package/dist-types/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
  23. package/dist-types/commands/DeletePredefinedAttributeCommand.d.ts +5 -2
  24. package/dist-types/commands/DeleteQueueCommand.d.ts +4 -1
  25. package/dist-types/commands/DeleteRoutingProfileCommand.d.ts +4 -1
  26. package/dist-types/commands/DeleteSecurityProfileCommand.d.ts +4 -1
  27. package/dist-types/commands/DeleteTrafficDistributionGroupCommand.d.ts +4 -1
  28. package/dist-types/commands/DeleteUserHierarchyGroupCommand.d.ts +4 -1
  29. package/dist-types/commands/DeleteViewCommand.d.ts +4 -1
  30. package/dist-types/commands/DeleteViewVersionCommand.d.ts +4 -1
  31. package/dist-types/commands/DeleteVocabularyCommand.d.ts +4 -1
  32. package/dist-types/commands/DescribeAgentStatusCommand.d.ts +1 -2
  33. package/dist-types/commands/DescribeHoursOfOperationCommand.d.ts +1 -2
  34. package/dist-types/commands/DescribeQueueCommand.d.ts +1 -2
  35. package/dist-types/commands/DisassociateQueueQuickConnectsCommand.d.ts +1 -2
  36. package/dist-types/commands/GetContactMetricsCommand.d.ts +117 -0
  37. package/dist-types/commands/GetCurrentMetricDataCommand.d.ts +37 -0
  38. package/dist-types/commands/GetMetricDataV2Command.d.ts +37 -0
  39. package/dist-types/commands/ListAgentStatusesCommand.d.ts +1 -2
  40. package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
  41. package/dist-types/commands/ListLambdaFunctionsCommand.d.ts +1 -1
  42. package/dist-types/commands/ListLexBotsCommand.d.ts +1 -1
  43. package/dist-types/commands/ListPhoneNumbersCommand.d.ts +1 -2
  44. package/dist-types/commands/ListQueueQuickConnectsCommand.d.ts +1 -2
  45. package/dist-types/commands/ReleasePhoneNumberCommand.d.ts +4 -1
  46. package/dist-types/commands/SearchAgentStatusesCommand.d.ts +8 -0
  47. package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +13 -0
  48. package/dist-types/commands/UpdateAgentStatusCommand.d.ts +1 -2
  49. package/dist-types/commands/UpdateHoursOfOperationCommand.d.ts +1 -2
  50. package/dist-types/commands/UpdatePhoneNumberCommand.d.ts +4 -1
  51. package/dist-types/commands/UpdatePhoneNumberMetadataCommand.d.ts +4 -1
  52. package/dist-types/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -2
  53. package/dist-types/commands/UpdateQueueMaxContactsCommand.d.ts +1 -2
  54. package/dist-types/commands/UpdateQueueNameCommand.d.ts +1 -2
  55. package/dist-types/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -2
  56. package/dist-types/commands/UpdateQueueStatusCommand.d.ts +1 -2
  57. package/dist-types/commands/UpdateUserHierarchyStructureCommand.d.ts +4 -1
  58. package/dist-types/commands/UpdateViewContentCommand.d.ts +4 -1
  59. package/dist-types/commands/UpdateViewMetadataCommand.d.ts +4 -1
  60. package/dist-types/commands/index.d.ts +1 -0
  61. package/dist-types/models/models_0.d.ts +39 -38
  62. package/dist-types/models/models_1.d.ts +631 -310
  63. package/dist-types/models/models_2.d.ts +206 -171
  64. package/dist-types/models/models_3.d.ts +149 -7
  65. package/dist-types/protocols/Aws_restJson1.d.ts +9 -0
  66. package/dist-types/ts3.4/Connect.d.ts +17 -0
  67. package/dist-types/ts3.4/ConnectClient.d.ts +6 -0
  68. package/dist-types/ts3.4/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
  69. package/dist-types/ts3.4/commands/DeletePredefinedAttributeCommand.d.ts +1 -1
  70. package/dist-types/ts3.4/commands/GetContactMetricsCommand.d.ts +51 -0
  71. package/dist-types/ts3.4/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
  72. package/dist-types/ts3.4/commands/ListLambdaFunctionsCommand.d.ts +1 -1
  73. package/dist-types/ts3.4/commands/ListLexBotsCommand.d.ts +1 -1
  74. package/dist-types/ts3.4/commands/ListPhoneNumbersCommand.d.ts +4 -2
  75. package/dist-types/ts3.4/commands/index.d.ts +1 -0
  76. package/dist-types/ts3.4/models/models_0.d.ts +11 -8
  77. package/dist-types/ts3.4/models/models_1.d.ts +48 -50
  78. package/dist-types/ts3.4/models/models_2.d.ts +52 -77
  79. package/dist-types/ts3.4/models/models_3.d.ts +70 -2
  80. package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +12 -0
  81. package/package.json +5 -5
package/README.md CHANGED
@@ -1201,6 +1201,14 @@ GetContactAttributes
1201
1201
 
1202
1202
  [Command API Reference](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/client/connect/command/GetContactAttributesCommand/) / [Input](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/Package/-aws-sdk-client-connect/Interface/GetContactAttributesCommandInput/) / [Output](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/Package/-aws-sdk-client-connect/Interface/GetContactAttributesCommandOutput/)
1203
1203
 
1204
+ </details>
1205
+ <details>
1206
+ <summary>
1207
+ GetContactMetrics
1208
+ </summary>
1209
+
1210
+ [Command API Reference](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/client/connect/command/GetContactMetricsCommand/) / [Input](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/Package/-aws-sdk-client-connect/Interface/GetContactMetricsCommandInput/) / [Output](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/Package/-aws-sdk-client-connect/Interface/GetContactMetricsCommandOutput/)
1211
+
1204
1212
  </details>
1205
1213
  <details>
1206
1214
  <summary>
package/dist-cjs/index.js CHANGED
@@ -72,6 +72,8 @@ __export(index_exports, {
72
72
  ContactFlowStatus: () => ContactFlowStatus,
73
73
  ContactFlowType: () => ContactFlowType,
74
74
  ContactInitiationMethod: () => ContactInitiationMethod,
75
+ ContactMetricName: () => ContactMetricName,
76
+ ContactMetricValue: () => ContactMetricValue,
75
77
  ContactNotFoundException: () => ContactNotFoundException,
76
78
  ContactRecordingType: () => ContactRecordingType,
77
79
  ContactState: () => ContactState,
@@ -216,6 +218,7 @@ __export(index_exports, {
216
218
  FlowAssociationResourceType: () => FlowAssociationResourceType,
217
219
  GetAttachedFileCommand: () => GetAttachedFileCommand,
218
220
  GetContactAttributesCommand: () => GetContactAttributesCommand,
221
+ GetContactMetricsCommand: () => GetContactMetricsCommand,
219
222
  GetCurrentMetricDataCommand: () => GetCurrentMetricDataCommand,
220
223
  GetCurrentUserDataCommand: () => GetCurrentUserDataCommand,
221
224
  GetEffectiveHoursOfOperationsCommand: () => GetEffectiveHoursOfOperationsCommand,
@@ -975,6 +978,10 @@ var StringComparisonType = {
975
978
  EXACT: "EXACT",
976
979
  STARTS_WITH: "STARTS_WITH"
977
980
  };
981
+ var HierarchyGroupMatchType = {
982
+ EXACT: "EXACT",
983
+ WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS"
984
+ };
978
985
  var MonitorCapability = {
979
986
  BARGE: "BARGE",
980
987
  SILENT_MONITOR: "SILENT_MONITOR"
@@ -2086,6 +2093,16 @@ var TrafficDistributionGroupStatus = {
2086
2093
  PENDING_DELETION: "PENDING_DELETION",
2087
2094
  UPDATE_IN_PROGRESS: "UPDATE_IN_PROGRESS"
2088
2095
  };
2096
+ var ContactMetricName = {
2097
+ POSITION_IN_QUEUE: "POSITION_IN_QUEUE"
2098
+ };
2099
+ var ContactMetricValue;
2100
+ ((ContactMetricValue3) => {
2101
+ ContactMetricValue3.visit = /* @__PURE__ */ __name((value, visitor) => {
2102
+ if (value.Number !== void 0) return visitor.Number(value.Number);
2103
+ return visitor._(value.$unknown[0], value.$unknown[1]);
2104
+ }, "visit");
2105
+ })(ContactMetricValue || (ContactMetricValue = {}));
2089
2106
  var CurrentMetricName = {
2090
2107
  AGENTS_AFTER_CONTACT_WORK: "AGENTS_AFTER_CONTACT_WORK",
2091
2108
  AGENTS_AVAILABLE: "AGENTS_AVAILABLE",
@@ -2382,10 +2399,6 @@ var MaximumResultReturnedException = class _MaximumResultReturnedException exten
2382
2399
  this.Message = opts.Message;
2383
2400
  }
2384
2401
  };
2385
- var HierarchyGroupMatchType = {
2386
- EXACT: "EXACT",
2387
- WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS"
2388
- };
2389
2402
  var NumberComparisonType = {
2390
2403
  EQUAL: "EQUAL",
2391
2404
  GREATER: "GREATER",
@@ -2529,29 +2542,6 @@ var TimerEligibleParticipantRoles = {
2529
2542
  AGENT: "AGENT",
2530
2543
  CUSTOMER: "CUSTOMER"
2531
2544
  };
2532
- var ParticipantTimerType = {
2533
- DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER",
2534
- IDLE: "IDLE"
2535
- };
2536
- var ParticipantTimerAction = {
2537
- Unset: "Unset"
2538
- };
2539
- var ParticipantTimerValue;
2540
- ((ParticipantTimerValue3) => {
2541
- ParticipantTimerValue3.visit = /* @__PURE__ */ __name((value, visitor) => {
2542
- if (value.ParticipantTimerAction !== void 0) return visitor.ParticipantTimerAction(value.ParticipantTimerAction);
2543
- if (value.ParticipantTimerDurationInMinutes !== void 0)
2544
- return visitor.ParticipantTimerDurationInMinutes(value.ParticipantTimerDurationInMinutes);
2545
- return visitor._(value.$unknown[0], value.$unknown[1]);
2546
- }, "visit");
2547
- })(ParticipantTimerValue || (ParticipantTimerValue = {}));
2548
- var UpdateParticipantRoleConfigChannelInfo;
2549
- ((UpdateParticipantRoleConfigChannelInfo4) => {
2550
- UpdateParticipantRoleConfigChannelInfo4.visit = /* @__PURE__ */ __name((value, visitor) => {
2551
- if (value.Chat !== void 0) return visitor.Chat(value.Chat);
2552
- return visitor._(value.$unknown[0], value.$unknown[1]);
2553
- }, "visit");
2554
- })(UpdateParticipantRoleConfigChannelInfo || (UpdateParticipantRoleConfigChannelInfo = {}));
2555
2545
  var ViewSummaryFilterSensitiveLog = /* @__PURE__ */ __name((obj) => ({
2556
2546
  ...obj,
2557
2547
  ...obj.Name && { Name: import_smithy_client.SENSITIVE_STRING }
@@ -2740,6 +2730,29 @@ var UpdateParticipantAuthenticationRequestFilterSensitiveLog = /* @__PURE__ */ _
2740
2730
 
2741
2731
  // src/models/models_3.ts
2742
2732
 
2733
+ var ParticipantTimerType = {
2734
+ DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER",
2735
+ IDLE: "IDLE"
2736
+ };
2737
+ var ParticipantTimerAction = {
2738
+ Unset: "Unset"
2739
+ };
2740
+ var ParticipantTimerValue;
2741
+ ((ParticipantTimerValue3) => {
2742
+ ParticipantTimerValue3.visit = /* @__PURE__ */ __name((value, visitor) => {
2743
+ if (value.ParticipantTimerAction !== void 0) return visitor.ParticipantTimerAction(value.ParticipantTimerAction);
2744
+ if (value.ParticipantTimerDurationInMinutes !== void 0)
2745
+ return visitor.ParticipantTimerDurationInMinutes(value.ParticipantTimerDurationInMinutes);
2746
+ return visitor._(value.$unknown[0], value.$unknown[1]);
2747
+ }, "visit");
2748
+ })(ParticipantTimerValue || (ParticipantTimerValue = {}));
2749
+ var UpdateParticipantRoleConfigChannelInfo;
2750
+ ((UpdateParticipantRoleConfigChannelInfo3) => {
2751
+ UpdateParticipantRoleConfigChannelInfo3.visit = /* @__PURE__ */ __name((value, visitor) => {
2752
+ if (value.Chat !== void 0) return visitor.Chat(value.Chat);
2753
+ return visitor._(value.$unknown[0], value.$unknown[1]);
2754
+ }, "visit");
2755
+ })(UpdateParticipantRoleConfigChannelInfo || (UpdateParticipantRoleConfigChannelInfo = {}));
2743
2756
  var EvaluationFormItem;
2744
2757
  ((EvaluationFormItem2) => {
2745
2758
  EvaluationFormItem2.visit = /* @__PURE__ */ __name((value, visitor) => {
@@ -4585,6 +4598,23 @@ var se_GetContactAttributesCommand = /* @__PURE__ */ __name(async (input, contex
4585
4598
  b.m("GET").h(headers).b(body);
4586
4599
  return b.build();
4587
4600
  }, "se_GetContactAttributesCommand");
4601
+ var se_GetContactMetricsCommand = /* @__PURE__ */ __name(async (input, context) => {
4602
+ const b = (0, import_core.requestBuilder)(input, context);
4603
+ const headers = {
4604
+ "content-type": "application/json"
4605
+ };
4606
+ b.bp("/metrics/contact");
4607
+ let body;
4608
+ body = JSON.stringify(
4609
+ (0, import_smithy_client.take)(input, {
4610
+ ContactId: [],
4611
+ InstanceId: [],
4612
+ Metrics: /* @__PURE__ */ __name((_) => (0, import_smithy_client._json)(_), "Metrics")
4613
+ })
4614
+ );
4615
+ b.m("POST").h(headers).b(body);
4616
+ return b.build();
4617
+ }, "se_GetContactMetricsCommand");
4588
4618
  var se_GetCurrentMetricDataCommand = /* @__PURE__ */ __name(async (input, context) => {
4589
4619
  const b = (0, import_core.requestBuilder)(input, context);
4590
4620
  const headers = {
@@ -8872,6 +8902,22 @@ var de_GetContactAttributesCommand = /* @__PURE__ */ __name(async (output, conte
8872
8902
  Object.assign(contents, doc);
8873
8903
  return contents;
8874
8904
  }, "de_GetContactAttributesCommand");
8905
+ var de_GetContactMetricsCommand = /* @__PURE__ */ __name(async (output, context) => {
8906
+ if (output.statusCode !== 200 && output.statusCode >= 300) {
8907
+ return de_CommandError(output, context);
8908
+ }
8909
+ const contents = (0, import_smithy_client.map)({
8910
+ $metadata: deserializeMetadata(output)
8911
+ });
8912
+ const data = (0, import_smithy_client.expectNonNull)((0, import_smithy_client.expectObject)(await (0, import_core2.parseJsonBody)(output.body, context)), "body");
8913
+ const doc = (0, import_smithy_client.take)(data, {
8914
+ Arn: import_smithy_client.expectString,
8915
+ Id: import_smithy_client.expectString,
8916
+ MetricResults: /* @__PURE__ */ __name((_) => de_ContactMetricResults(_, context), "MetricResults")
8917
+ });
8918
+ Object.assign(contents, doc);
8919
+ return contents;
8920
+ }, "de_GetContactMetricsCommand");
8875
8921
  var de_GetCurrentMetricDataCommand = /* @__PURE__ */ __name(async (output, context) => {
8876
8922
  if (output.statusCode !== 200 && output.statusCode >= 300) {
8877
8923
  return de_CommandError(output, context);
@@ -11874,6 +11920,7 @@ var se_UserHierarchyGroupSearchConditionList = /* @__PURE__ */ __name((input, co
11874
11920
  var se_UserHierarchyGroupSearchCriteria = /* @__PURE__ */ __name((input, context) => {
11875
11921
  return (0, import_smithy_client.take)(input, {
11876
11922
  AndConditions: /* @__PURE__ */ __name((_) => se_UserHierarchyGroupSearchConditionList(_, context), "AndConditions"),
11923
+ HierarchyGroupCondition: import_smithy_client._json,
11877
11924
  OrConditions: /* @__PURE__ */ __name((_) => se_UserHierarchyGroupSearchConditionList(_, context), "OrConditions"),
11878
11925
  StringCondition: import_smithy_client._json
11879
11926
  });
@@ -12176,6 +12223,24 @@ var de_ContactFlowSearchSummaryList = /* @__PURE__ */ __name((output, context) =
12176
12223
  });
12177
12224
  return retVal;
12178
12225
  }, "de_ContactFlowSearchSummaryList");
12226
+ var de_ContactMetricResult = /* @__PURE__ */ __name((output, context) => {
12227
+ return (0, import_smithy_client.take)(output, {
12228
+ Name: import_smithy_client.expectString,
12229
+ Value: /* @__PURE__ */ __name((_) => de_ContactMetricValue((0, import_core2.awsExpectUnion)(_), context), "Value")
12230
+ });
12231
+ }, "de_ContactMetricResult");
12232
+ var de_ContactMetricResults = /* @__PURE__ */ __name((output, context) => {
12233
+ const retVal = (output || []).filter((e) => e != null).map((entry) => {
12234
+ return de_ContactMetricResult(entry, context);
12235
+ });
12236
+ return retVal;
12237
+ }, "de_ContactMetricResults");
12238
+ var de_ContactMetricValue = /* @__PURE__ */ __name((output, context) => {
12239
+ if ((0, import_smithy_client.limitedParseDouble)(output.Number) !== void 0) {
12240
+ return { Number: (0, import_smithy_client.limitedParseDouble)(output.Number) };
12241
+ }
12242
+ return { $unknown: Object.entries(output)[0] };
12243
+ }, "de_ContactMetricValue");
12179
12244
  var de_Contacts = /* @__PURE__ */ __name((output, context) => {
12180
12245
  const retVal = (output || []).filter((e) => e != null).map((entry) => {
12181
12246
  return de_ContactSearchSummary(entry, context);
@@ -15205,6 +15270,21 @@ var GetContactAttributesCommand = class extends import_smithy_client.Command.cla
15205
15270
  }
15206
15271
  };
15207
15272
 
15273
+ // src/commands/GetContactMetricsCommand.ts
15274
+
15275
+
15276
+
15277
+ var GetContactMetricsCommand = class extends import_smithy_client.Command.classBuilder().ep(commonParams).m(function(Command, cs, config, o) {
15278
+ return [
15279
+ (0, import_middleware_serde.getSerdePlugin)(config, this.serialize, this.deserialize),
15280
+ (0, import_middleware_endpoint.getEndpointPlugin)(config, Command.getEndpointParameterInstructions())
15281
+ ];
15282
+ }).s("AmazonConnectService", "GetContactMetrics", {}).n("ConnectClient", "GetContactMetricsCommand").f(void 0, void 0).ser(se_GetContactMetricsCommand).de(de_GetContactMetricsCommand).build() {
15283
+ static {
15284
+ __name(this, "GetContactMetricsCommand");
15285
+ }
15286
+ };
15287
+
15208
15288
  // src/commands/GetCurrentMetricDataCommand.ts
15209
15289
 
15210
15290
 
@@ -17729,6 +17809,7 @@ var commands = {
17729
17809
  DismissUserContactCommand,
17730
17810
  GetAttachedFileCommand,
17731
17811
  GetContactAttributesCommand,
17812
+ GetContactMetricsCommand,
17732
17813
  GetCurrentMetricDataCommand,
17733
17814
  GetCurrentUserDataCommand,
17734
17815
  GetEffectiveHoursOfOperationsCommand,
@@ -18290,6 +18371,7 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
18290
18371
  DismissUserContactCommand,
18291
18372
  GetAttachedFileCommand,
18292
18373
  GetContactAttributesCommand,
18374
+ GetContactMetricsCommand,
18293
18375
  GetCurrentMetricDataCommand,
18294
18376
  GetCurrentUserDataCommand,
18295
18377
  GetEffectiveHoursOfOperationsCommand,
@@ -18533,6 +18615,7 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
18533
18615
  AgentStatusState,
18534
18616
  AgentStatusType,
18535
18617
  StringComparisonType,
18618
+ HierarchyGroupMatchType,
18536
18619
  MonitorCapability,
18537
18620
  AttachedFileInvalidRequestExceptionReason,
18538
18621
  InvalidRequestExceptionReason,
@@ -18632,6 +18715,8 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
18632
18715
  PhoneNumberType,
18633
18716
  QueueStatus,
18634
18717
  TrafficDistributionGroupStatus,
18718
+ ContactMetricName,
18719
+ ContactMetricValue,
18635
18720
  CurrentMetricName,
18636
18721
  Unit,
18637
18722
  Grouping,
@@ -18672,7 +18757,6 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
18672
18757
  DateComparisonType,
18673
18758
  SearchableQueueType,
18674
18759
  MaximumResultReturnedException,
18675
- HierarchyGroupMatchType,
18676
18760
  NumberComparisonType,
18677
18761
  TargetListType,
18678
18762
  ChatEventType,
@@ -18688,10 +18772,6 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
18688
18772
  ContactNotFoundException,
18689
18773
  ConditionalOperationFailedException,
18690
18774
  TimerEligibleParticipantRoles,
18691
- ParticipantTimerType,
18692
- ParticipantTimerAction,
18693
- ParticipantTimerValue,
18694
- UpdateParticipantRoleConfigChannelInfo,
18695
18775
  ViewSummaryFilterSensitiveLog,
18696
18776
  ListViewsResponseFilterSensitiveLog,
18697
18777
  ViewVersionSummaryFilterSensitiveLog,
@@ -18727,6 +18807,10 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
18727
18807
  StartWebRTCContactResponseFilterSensitiveLog,
18728
18808
  UpdateEmailAddressMetadataRequestFilterSensitiveLog,
18729
18809
  UpdateParticipantAuthenticationRequestFilterSensitiveLog,
18810
+ ParticipantTimerType,
18811
+ ParticipantTimerAction,
18812
+ ParticipantTimerValue,
18813
+ UpdateParticipantRoleConfigChannelInfo,
18730
18814
  EvaluationFormItem,
18731
18815
  UpdateUserIdentityInfoRequestFilterSensitiveLog,
18732
18816
  UpdateViewContentRequestFilterSensitiveLog,
@@ -121,6 +121,7 @@ import { DisassociateUserProficienciesCommand, } from "./commands/DisassociateUs
121
121
  import { DismissUserContactCommand, } from "./commands/DismissUserContactCommand";
122
122
  import { GetAttachedFileCommand, } from "./commands/GetAttachedFileCommand";
123
123
  import { GetContactAttributesCommand, } from "./commands/GetContactAttributesCommand";
124
+ import { GetContactMetricsCommand, } from "./commands/GetContactMetricsCommand";
124
125
  import { GetCurrentMetricDataCommand, } from "./commands/GetCurrentMetricDataCommand";
125
126
  import { GetCurrentUserDataCommand, } from "./commands/GetCurrentUserDataCommand";
126
127
  import { GetEffectiveHoursOfOperationsCommand, } from "./commands/GetEffectiveHoursOfOperationsCommand";
@@ -405,6 +406,7 @@ const commands = {
405
406
  DismissUserContactCommand,
406
407
  GetAttachedFileCommand,
407
408
  GetContactAttributesCommand,
409
+ GetContactMetricsCommand,
408
410
  GetCurrentMetricDataCommand,
409
411
  GetCurrentUserDataCommand,
410
412
  GetEffectiveHoursOfOperationsCommand,
@@ -0,0 +1,22 @@
1
+ import { getEndpointPlugin } from "@smithy/middleware-endpoint";
2
+ import { getSerdePlugin } from "@smithy/middleware-serde";
3
+ import { Command as $Command } from "@smithy/smithy-client";
4
+ import { commonParams } from "../endpoint/EndpointParameters";
5
+ import { de_GetContactMetricsCommand, se_GetContactMetricsCommand } from "../protocols/Aws_restJson1";
6
+ export { $Command };
7
+ export class GetContactMetricsCommand extends $Command
8
+ .classBuilder()
9
+ .ep(commonParams)
10
+ .m(function (Command, cs, config, o) {
11
+ return [
12
+ getSerdePlugin(config, this.serialize, this.deserialize),
13
+ getEndpointPlugin(config, Command.getEndpointParameterInstructions()),
14
+ ];
15
+ })
16
+ .s("AmazonConnectService", "GetContactMetrics", {})
17
+ .n("ConnectClient", "GetContactMetricsCommand")
18
+ .f(void 0, void 0)
19
+ .ser(se_GetContactMetricsCommand)
20
+ .de(de_GetContactMetricsCommand)
21
+ .build() {
22
+ }
@@ -120,6 +120,7 @@ export * from "./DisassociateUserProficienciesCommand";
120
120
  export * from "./DismissUserContactCommand";
121
121
  export * from "./GetAttachedFileCommand";
122
122
  export * from "./GetContactAttributesCommand";
123
+ export * from "./GetContactMetricsCommand";
123
124
  export * from "./GetCurrentMetricDataCommand";
124
125
  export * from "./GetCurrentUserDataCommand";
125
126
  export * from "./GetEffectiveHoursOfOperationsCommand";
@@ -156,6 +156,10 @@ export const StringComparisonType = {
156
156
  EXACT: "EXACT",
157
157
  STARTS_WITH: "STARTS_WITH",
158
158
  };
159
+ export const HierarchyGroupMatchType = {
160
+ EXACT: "EXACT",
161
+ WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS",
162
+ };
159
163
  export const MonitorCapability = {
160
164
  BARGE: "BARGE",
161
165
  SILENT_MONITOR: "SILENT_MONITOR",
@@ -381,6 +381,17 @@ export const TrafficDistributionGroupStatus = {
381
381
  PENDING_DELETION: "PENDING_DELETION",
382
382
  UPDATE_IN_PROGRESS: "UPDATE_IN_PROGRESS",
383
383
  };
384
+ export const ContactMetricName = {
385
+ POSITION_IN_QUEUE: "POSITION_IN_QUEUE",
386
+ };
387
+ export var ContactMetricValue;
388
+ (function (ContactMetricValue) {
389
+ ContactMetricValue.visit = (value, visitor) => {
390
+ if (value.Number !== undefined)
391
+ return visitor.Number(value.Number);
392
+ return visitor._(value.$unknown[0], value.$unknown[1]);
393
+ };
394
+ })(ContactMetricValue || (ContactMetricValue = {}));
384
395
  export const CurrentMetricName = {
385
396
  AGENTS_AFTER_CONTACT_WORK: "AGENTS_AFTER_CONTACT_WORK",
386
397
  AGENTS_AVAILABLE: "AGENTS_AVAILABLE",
@@ -133,10 +133,6 @@ export class MaximumResultReturnedException extends __BaseException {
133
133
  this.Message = opts.Message;
134
134
  }
135
135
  }
136
- export const HierarchyGroupMatchType = {
137
- EXACT: "EXACT",
138
- WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS",
139
- };
140
136
  export const NumberComparisonType = {
141
137
  EQUAL: "EQUAL",
142
138
  GREATER: "GREATER",
@@ -244,31 +240,6 @@ export const TimerEligibleParticipantRoles = {
244
240
  AGENT: "AGENT",
245
241
  CUSTOMER: "CUSTOMER",
246
242
  };
247
- export const ParticipantTimerType = {
248
- DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER",
249
- IDLE: "IDLE",
250
- };
251
- export const ParticipantTimerAction = {
252
- Unset: "Unset",
253
- };
254
- export var ParticipantTimerValue;
255
- (function (ParticipantTimerValue) {
256
- ParticipantTimerValue.visit = (value, visitor) => {
257
- if (value.ParticipantTimerAction !== undefined)
258
- return visitor.ParticipantTimerAction(value.ParticipantTimerAction);
259
- if (value.ParticipantTimerDurationInMinutes !== undefined)
260
- return visitor.ParticipantTimerDurationInMinutes(value.ParticipantTimerDurationInMinutes);
261
- return visitor._(value.$unknown[0], value.$unknown[1]);
262
- };
263
- })(ParticipantTimerValue || (ParticipantTimerValue = {}));
264
- export var UpdateParticipantRoleConfigChannelInfo;
265
- (function (UpdateParticipantRoleConfigChannelInfo) {
266
- UpdateParticipantRoleConfigChannelInfo.visit = (value, visitor) => {
267
- if (value.Chat !== undefined)
268
- return visitor.Chat(value.Chat);
269
- return visitor._(value.$unknown[0], value.$unknown[1]);
270
- };
271
- })(UpdateParticipantRoleConfigChannelInfo || (UpdateParticipantRoleConfigChannelInfo = {}));
272
243
  export const ViewSummaryFilterSensitiveLog = (obj) => ({
273
244
  ...obj,
274
245
  ...(obj.Name && { Name: SENSITIVE_STRING }),
@@ -1,6 +1,31 @@
1
1
  import { SENSITIVE_STRING } from "@smithy/smithy-client";
2
2
  import { UserIdentityInfoFilterSensitiveLog, ViewFilterSensitiveLog, ViewInputContentFilterSensitiveLog, } from "./models_0";
3
3
  import { EmailAddressInfoFilterSensitiveLog, InboundAdditionalRecipientsFilterSensitiveLog, InboundEmailContentFilterSensitiveLog, } from "./models_2";
4
+ export const ParticipantTimerType = {
5
+ DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER",
6
+ IDLE: "IDLE",
7
+ };
8
+ export const ParticipantTimerAction = {
9
+ Unset: "Unset",
10
+ };
11
+ export var ParticipantTimerValue;
12
+ (function (ParticipantTimerValue) {
13
+ ParticipantTimerValue.visit = (value, visitor) => {
14
+ if (value.ParticipantTimerAction !== undefined)
15
+ return visitor.ParticipantTimerAction(value.ParticipantTimerAction);
16
+ if (value.ParticipantTimerDurationInMinutes !== undefined)
17
+ return visitor.ParticipantTimerDurationInMinutes(value.ParticipantTimerDurationInMinutes);
18
+ return visitor._(value.$unknown[0], value.$unknown[1]);
19
+ };
20
+ })(ParticipantTimerValue || (ParticipantTimerValue = {}));
21
+ export var UpdateParticipantRoleConfigChannelInfo;
22
+ (function (UpdateParticipantRoleConfigChannelInfo) {
23
+ UpdateParticipantRoleConfigChannelInfo.visit = (value, visitor) => {
24
+ if (value.Chat !== undefined)
25
+ return visitor.Chat(value.Chat);
26
+ return visitor._(value.$unknown[0], value.$unknown[1]);
27
+ };
28
+ })(UpdateParticipantRoleConfigChannelInfo || (UpdateParticipantRoleConfigChannelInfo = {}));
4
29
  export var EvaluationFormItem;
5
30
  (function (EvaluationFormItem) {
6
31
  EvaluationFormItem.visit = (value, visitor) => {
@@ -1672,6 +1672,21 @@ export const se_GetContactAttributesCommand = async (input, context) => {
1672
1672
  b.m("GET").h(headers).b(body);
1673
1673
  return b.build();
1674
1674
  };
1675
+ export const se_GetContactMetricsCommand = async (input, context) => {
1676
+ const b = rb(input, context);
1677
+ const headers = {
1678
+ "content-type": "application/json",
1679
+ };
1680
+ b.bp("/metrics/contact");
1681
+ let body;
1682
+ body = JSON.stringify(take(input, {
1683
+ ContactId: [],
1684
+ InstanceId: [],
1685
+ Metrics: (_) => _json(_),
1686
+ }));
1687
+ b.m("POST").h(headers).b(body);
1688
+ return b.build();
1689
+ };
1675
1690
  export const se_GetCurrentMetricDataCommand = async (input, context) => {
1676
1691
  const b = rb(input, context);
1677
1692
  const headers = {
@@ -5749,6 +5764,22 @@ export const de_GetContactAttributesCommand = async (output, context) => {
5749
5764
  Object.assign(contents, doc);
5750
5765
  return contents;
5751
5766
  };
5767
+ export const de_GetContactMetricsCommand = async (output, context) => {
5768
+ if (output.statusCode !== 200 && output.statusCode >= 300) {
5769
+ return de_CommandError(output, context);
5770
+ }
5771
+ const contents = map({
5772
+ $metadata: deserializeMetadata(output),
5773
+ });
5774
+ const data = __expectNonNull(__expectObject(await parseBody(output.body, context)), "body");
5775
+ const doc = take(data, {
5776
+ Arn: __expectString,
5777
+ Id: __expectString,
5778
+ MetricResults: (_) => de_ContactMetricResults(_, context),
5779
+ });
5780
+ Object.assign(contents, doc);
5781
+ return contents;
5782
+ };
5752
5783
  export const de_GetCurrentMetricDataCommand = async (output, context) => {
5753
5784
  if (output.statusCode !== 200 && output.statusCode >= 300) {
5754
5785
  return de_CommandError(output, context);
@@ -8795,6 +8826,7 @@ const se_UserHierarchyGroupSearchConditionList = (input, context) => {
8795
8826
  const se_UserHierarchyGroupSearchCriteria = (input, context) => {
8796
8827
  return take(input, {
8797
8828
  AndConditions: (_) => se_UserHierarchyGroupSearchConditionList(_, context),
8829
+ HierarchyGroupCondition: _json,
8798
8830
  OrConditions: (_) => se_UserHierarchyGroupSearchConditionList(_, context),
8799
8831
  StringCondition: _json,
8800
8832
  });
@@ -9113,6 +9145,26 @@ const de_ContactFlowSearchSummaryList = (output, context) => {
9113
9145
  });
9114
9146
  return retVal;
9115
9147
  };
9148
+ const de_ContactMetricResult = (output, context) => {
9149
+ return take(output, {
9150
+ Name: __expectString,
9151
+ Value: (_) => de_ContactMetricValue(__expectUnion(_), context),
9152
+ });
9153
+ };
9154
+ const de_ContactMetricResults = (output, context) => {
9155
+ const retVal = (output || [])
9156
+ .filter((e) => e != null)
9157
+ .map((entry) => {
9158
+ return de_ContactMetricResult(entry, context);
9159
+ });
9160
+ return retVal;
9161
+ };
9162
+ const de_ContactMetricValue = (output, context) => {
9163
+ if (__limitedParseDouble(output.Number) !== undefined) {
9164
+ return { Number: __limitedParseDouble(output.Number) };
9165
+ }
9166
+ return { $unknown: Object.entries(output)[0] };
9167
+ };
9116
9168
  const de_Contacts = (output, context) => {
9117
9169
  const retVal = (output || [])
9118
9170
  .filter((e) => e != null)
@@ -121,6 +121,7 @@ import { DisassociateUserProficienciesCommandInput, DisassociateUserProficiencie
121
121
  import { DismissUserContactCommandInput, DismissUserContactCommandOutput } from "./commands/DismissUserContactCommand";
122
122
  import { GetAttachedFileCommandInput, GetAttachedFileCommandOutput } from "./commands/GetAttachedFileCommand";
123
123
  import { GetContactAttributesCommandInput, GetContactAttributesCommandOutput } from "./commands/GetContactAttributesCommand";
124
+ import { GetContactMetricsCommandInput, GetContactMetricsCommandOutput } from "./commands/GetContactMetricsCommand";
124
125
  import { GetCurrentMetricDataCommandInput, GetCurrentMetricDataCommandOutput } from "./commands/GetCurrentMetricDataCommand";
125
126
  import { GetCurrentUserDataCommandInput, GetCurrentUserDataCommandOutput } from "./commands/GetCurrentUserDataCommand";
126
127
  import { GetEffectiveHoursOfOperationsCommandInput, GetEffectiveHoursOfOperationsCommandOutput } from "./commands/GetEffectiveHoursOfOperationsCommand";
@@ -1015,6 +1016,12 @@ export interface Connect {
1015
1016
  getContactAttributes(args: GetContactAttributesCommandInput, options?: __HttpHandlerOptions): Promise<GetContactAttributesCommandOutput>;
1016
1017
  getContactAttributes(args: GetContactAttributesCommandInput, cb: (err: any, data?: GetContactAttributesCommandOutput) => void): void;
1017
1018
  getContactAttributes(args: GetContactAttributesCommandInput, options: __HttpHandlerOptions, cb: (err: any, data?: GetContactAttributesCommandOutput) => void): void;
1019
+ /**
1020
+ * @see {@link GetContactMetricsCommand}
1021
+ */
1022
+ getContactMetrics(args: GetContactMetricsCommandInput, options?: __HttpHandlerOptions): Promise<GetContactMetricsCommandOutput>;
1023
+ getContactMetrics(args: GetContactMetricsCommandInput, cb: (err: any, data?: GetContactMetricsCommandOutput) => void): void;
1024
+ getContactMetrics(args: GetContactMetricsCommandInput, options: __HttpHandlerOptions, cb: (err: any, data?: GetContactMetricsCommandOutput) => void): void;
1018
1025
  /**
1019
1026
  * @see {@link GetCurrentMetricDataCommand}
1020
1027
  */