@aws-sdk/client-connect 3.835.0 → 3.840.0

package/dist-cjs/index.js

@@ -1257,6 +1257,7 @@ var ConflictException = class _ConflictException extends ConnectServiceException
   }
 };
 var InitiateAs = {
+  COMPLETED: "COMPLETED",
   CONNECTED_TO_USER: "CONNECTED_TO_USER"
 };
 var ReferenceStatus = {
@@ -1718,6 +1719,13 @@ var AnsweringMachineDetectionStatus = {
   VOICEMAIL_BEEP: "VOICEMAIL_BEEP",
   VOICEMAIL_NO_BEEP: "VOICEMAIL_NO_BEEP"
 };
+var ParticipantType = {
+  AGENT: "AGENT",
+  ALL: "ALL",
+  CUSTOMER: "CUSTOMER",
+  MANAGER: "MANAGER",
+  THIRDPARTY: "THIRDPARTY"
+};
 var Status = {
   COMPLETE: "COMPLETE",
   DELETED: "DELETED",
@@ -1727,13 +1735,6 @@ var MediaStreamType = {
   AUDIO: "AUDIO",
   VIDEO: "VIDEO"
 };
-var ParticipantType = {
-  AGENT: "AGENT",
-  ALL: "ALL",
-  CUSTOMER: "CUSTOMER",
-  MANAGER: "MANAGER",
-  THIRDPARTY: "THIRDPARTY"
-};
 var RecordingStatus = {
   AVAILABLE: "AVAILABLE",
   DELETED: "DELETED"
@@ -2545,8 +2546,8 @@ var ParticipantTimerValue;
   }, "visit");
 })(ParticipantTimerValue || (ParticipantTimerValue = {}));
 var UpdateParticipantRoleConfigChannelInfo;
-((UpdateParticipantRoleConfigChannelInfo3) => {
-  UpdateParticipantRoleConfigChannelInfo3.visit = /* @__PURE__ */ __name((value, visitor) => {
+((UpdateParticipantRoleConfigChannelInfo4) => {
+  UpdateParticipantRoleConfigChannelInfo4.visit = /* @__PURE__ */ __name((value, visitor) => {
     if (value.Chat !== void 0) return visitor.Chat(value.Chat);
     return visitor._(value.$unknown[0], value.$unknown[1]);
   }, "visit");
@@ -12065,6 +12066,25 @@ var de_CaseSlaConfiguration = /* @__PURE__ */ __name((output, context) => {
     Type: import_smithy_client.expectString
   });
 }, "de_CaseSlaConfiguration");
+var de_ChatContactMetrics = /* @__PURE__ */ __name((output, context) => {
+  return (0, import_smithy_client.take)(output, {
+    AgentFirstResponseTimeInMillis: import_smithy_client.expectLong,
+    AgentFirstResponseTimestamp: /* @__PURE__ */ __name((_) => (0, import_smithy_client.expectNonNull)((0, import_smithy_client.parseEpochTimestamp)((0, import_smithy_client.expectNumber)(_))), "AgentFirstResponseTimestamp"),
+    ConversationCloseTimeInMillis: import_smithy_client.expectLong,
+    ConversationTurnCount: import_smithy_client.expectInt32,
+    MultiParty: import_smithy_client.expectBoolean,
+    TotalBotMessageLengthInChars: import_smithy_client.expectInt32,
+    TotalBotMessages: import_smithy_client.expectInt32,
+    TotalMessages: import_smithy_client.expectInt32
+  });
+}, "de_ChatContactMetrics");
+var de_ChatMetrics = /* @__PURE__ */ __name((output, context) => {
+  return (0, import_smithy_client.take)(output, {
+    AgentMetrics: /* @__PURE__ */ __name((_) => de_ParticipantMetrics(_, context), "AgentMetrics"),
+    ChatContactMetrics: /* @__PURE__ */ __name((_) => de_ChatContactMetrics(_, context), "ChatContactMetrics"),
+    CustomerMetrics: /* @__PURE__ */ __name((_) => de_ParticipantMetrics(_, context), "CustomerMetrics")
+  });
+}, "de_ChatMetrics");
 var de_Contact = /* @__PURE__ */ __name((output, context) => {
   return (0, import_smithy_client.take)(output, {
     AdditionalEmailRecipients: import_smithy_client._json,
@@ -12074,6 +12094,7 @@ var de_Contact = /* @__PURE__ */ __name((output, context) => {
     Attributes: import_smithy_client._json,
     Campaign: import_smithy_client._json,
     Channel: import_smithy_client.expectString,
+    ChatMetrics: /* @__PURE__ */ __name((_) => de_ChatMetrics(_, context), "ChatMetrics"),
     ConnectedToSystemTimestamp: /* @__PURE__ */ __name((_) => (0, import_smithy_client.expectNonNull)((0, import_smithy_client.parseEpochTimestamp)((0, import_smithy_client.expectNumber)(_))), "ConnectedToSystemTimestamp"),
     ContactAssociationId: import_smithy_client.expectString,
     ContactDetails: import_smithy_client._json,
@@ -12665,6 +12686,19 @@ var de_MetricV2 = /* @__PURE__ */ __name((output, context) => {
     Threshold: /* @__PURE__ */ __name((_) => de_ThresholdCollections(_, context), "Threshold")
   });
 }, "de_MetricV2");
+var de_ParticipantMetrics = /* @__PURE__ */ __name((output, context) => {
+  return (0, import_smithy_client.take)(output, {
+    ConversationAbandon: import_smithy_client.expectBoolean,
+    LastMessageTimestamp: /* @__PURE__ */ __name((_) => (0, import_smithy_client.expectNonNull)((0, import_smithy_client.parseEpochTimestamp)((0, import_smithy_client.expectNumber)(_))), "LastMessageTimestamp"),
+    MaxResponseTimeInMillis: import_smithy_client.expectLong,
+    MessageLengthInChars: import_smithy_client.expectInt32,
+    MessagesSent: import_smithy_client.expectInt32,
+    NumResponses: import_smithy_client.expectInt32,
+    ParticipantId: import_smithy_client.expectString,
+    ParticipantType: import_smithy_client.expectString,
+    TotalResponseTimeInMillis: import_smithy_client.expectLong
+  });
+}, "de_ParticipantMetrics");
 var de_PredefinedAttribute = /* @__PURE__ */ __name((output, context) => {
   return (0, import_smithy_client.take)(output, {
     LastModifiedRegion: import_smithy_client.expectString,
@@ -18578,9 +18612,9 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
   CreateViewResponseFilterSensitiveLog,
   CreateViewVersionResponseFilterSensitiveLog,
   AnsweringMachineDetectionStatus,
+  ParticipantType,
   Status,
   MediaStreamType,
-  ParticipantType,
   RecordingStatus,
   RoutingCriteriaStepStatus,
   EvaluationAnswerData,

package/dist-es/models/models_0.js

@@ -386,6 +386,7 @@ export class ConflictException extends __BaseException {
     }
 }
 export const InitiateAs = {
+    COMPLETED: "COMPLETED",
     CONNECTED_TO_USER: "CONNECTED_TO_USER",
 };
 export const ReferenceStatus = {

package/dist-es/models/models_1.js

@@ -17,6 +17,13 @@ export const AnsweringMachineDetectionStatus = {
     VOICEMAIL_BEEP: "VOICEMAIL_BEEP",
     VOICEMAIL_NO_BEEP: "VOICEMAIL_NO_BEEP",
 };
+export const ParticipantType = {
+    AGENT: "AGENT",
+    ALL: "ALL",
+    CUSTOMER: "CUSTOMER",
+    MANAGER: "MANAGER",
+    THIRDPARTY: "THIRDPARTY",
+};
 export const Status = {
     COMPLETE: "COMPLETE",
     DELETED: "DELETED",
@@ -26,13 +33,6 @@ export const MediaStreamType = {
     AUDIO: "AUDIO",
     VIDEO: "VIDEO",
 };
-export const ParticipantType = {
-    AGENT: "AGENT",
-    ALL: "ALL",
-    CUSTOMER: "CUSTOMER",
-    MANAGER: "MANAGER",
-    THIRDPARTY: "THIRDPARTY",
-};
 export const RecordingStatus = {
     AVAILABLE: "AVAILABLE",
     DELETED: "DELETED",

package/dist-es/protocols/Aws_restJson1.js

@@ -9001,6 +9001,25 @@ const de_CaseSlaConfiguration = (output, context) => {
         Type: __expectString,
     });
 };
+const de_ChatContactMetrics = (output, context) => {
+    return take(output, {
+        AgentFirstResponseTimeInMillis: __expectLong,
+        AgentFirstResponseTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
+        ConversationCloseTimeInMillis: __expectLong,
+        ConversationTurnCount: __expectInt32,
+        MultiParty: __expectBoolean,
+        TotalBotMessageLengthInChars: __expectInt32,
+        TotalBotMessages: __expectInt32,
+        TotalMessages: __expectInt32,
+    });
+};
+const de_ChatMetrics = (output, context) => {
+    return take(output, {
+        AgentMetrics: (_) => de_ParticipantMetrics(_, context),
+        ChatContactMetrics: (_) => de_ChatContactMetrics(_, context),
+        CustomerMetrics: (_) => de_ParticipantMetrics(_, context),
+    });
+};
 const de_Contact = (output, context) => {
     return take(output, {
         AdditionalEmailRecipients: _json,
@@ -9010,6 +9029,7 @@ const de_Contact = (output, context) => {
         Attributes: _json,
         Campaign: _json,
         Channel: __expectString,
+        ChatMetrics: (_) => de_ChatMetrics(_, context),
         ConnectedToSystemTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
         ContactAssociationId: __expectString,
         ContactDetails: _json,
@@ -9637,6 +9657,19 @@ const de_MetricV2 = (output, context) => {
         Threshold: (_) => de_ThresholdCollections(_, context),
     });
 };
+const de_ParticipantMetrics = (output, context) => {
+    return take(output, {
+        ConversationAbandon: __expectBoolean,
+        LastMessageTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
+        MaxResponseTimeInMillis: __expectLong,
+        MessageLengthInChars: __expectInt32,
+        MessagesSent: __expectInt32,
+        NumResponses: __expectInt32,
+        ParticipantId: __expectString,
+        ParticipantType: __expectString,
+        TotalResponseTimeInMillis: __expectLong,
+    });
+};
 const de_PredefinedAttribute = (output, context) => {
     return take(output, {
         LastModifiedRegion: __expectString,

package/dist-types/commands/CreateContactCommand.d.ts

@@ -29,11 +29,28 @@ declare const CreateContactCommand_base: {
 };
 /**
  * <important>
- *             <p>Only the EMAIL and VOICE channels are supported. The supported initiation methods for EMAIL
- *     are: OUTBOUND, AGENT_REPLY, and FLOW. For VOICE the supported initiation methods are TRANSFER
- *     and the subtype connect:ExternalAudio. </p>
+ *             <p>Only the VOICE, EMAIL, and TASK channels are supported. </p>
+ *             <ul>
+ *                <li>
+ *                   <p>For VOICE: The supported initiation method is <code>TRANSFER</code>. The contacts created
+ *       with this initiation method have a subtype <code>connect:ExternalAudio</code>. </p>
+ *                </li>
+ *                <li>
+ *                   <p>For EMAIL: The supported initiation methods are <code>OUTBOUND</code>,
+ *        <code>AGENT_REPLY</code>, and <code>FLOW</code>. </p>
+ *                </li>
+ *                <li>
+ *                   <p>For TASK: The supported initiation method is <code>API</code>. Contacts created with this
+ *       API have a sub-type of <code>connect:ExternalTask</code>.</p>
+ *                </li>
+ *             </ul>
  *          </important>
- *          <p>Creates a new EMAIL or VOICE contact. </p>
+ *          <p>Creates a new VOICE, EMAIL, or TASK contact. </p>
+ *          <p>After a contact is created, you can move it to the desired state by using the
+ *     <code>InitiateAs</code> parameter. While you can use API to create task contacts that are in the
+ *     <code>COMPLETED</code> state, you must contact Amazon Web Services Support before using it for
+ *    bulk import use cases. Bulk import causes your requests to be throttled or fail if your
+ *    CreateContact limits aren't high enough. </p>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript
@@ -62,7 +79,7 @@ declare const CreateContactCommand_base: {
  *   UserInfo: { // UserInfo
  *     UserId: "STRING_VALUE",
  *   },
- *   InitiateAs: "CONNECTED_TO_USER",
+ *   InitiateAs: "CONNECTED_TO_USER" || "COMPLETED",
  *   Name: "STRING_VALUE",
  *   Description: "STRING_VALUE",
  *   SegmentAttributes: { // SegmentAttributes

package/dist-types/commands/DescribeContactCommand.d.ts

@@ -275,6 +275,40 @@ declare const DescribeContactCommand_base: {
  * //         },
  * //       },
  * //     },
+ * //     ChatMetrics: { // ChatMetrics
+ * //       ChatContactMetrics: { // ChatContactMetrics
+ * //         MultiParty: true || false,
+ * //         TotalMessages: Number("int"),
+ * //         TotalBotMessages: Number("int"),
+ * //         TotalBotMessageLengthInChars: Number("int"),
+ * //         ConversationCloseTimeInMillis: Number("long"),
+ * //         ConversationTurnCount: Number("int"),
+ * //         AgentFirstResponseTimestamp: new Date("TIMESTAMP"),
+ * //         AgentFirstResponseTimeInMillis: Number("long"),
+ * //       },
+ * //       AgentMetrics: { // ParticipantMetrics
+ * //         ParticipantId: "STRING_VALUE",
+ * //         ParticipantType: "ALL" || "MANAGER" || "AGENT" || "CUSTOMER" || "THIRDPARTY",
+ * //         ConversationAbandon: true || false,
+ * //         MessagesSent: Number("int"),
+ * //         NumResponses: Number("int"),
+ * //         MessageLengthInChars: Number("int"),
+ * //         TotalResponseTimeInMillis: Number("long"),
+ * //         MaxResponseTimeInMillis: Number("long"),
+ * //         LastMessageTimestamp: new Date("TIMESTAMP"),
+ * //       },
+ * //       CustomerMetrics: {
+ * //         ParticipantId: "STRING_VALUE",
+ * //         ParticipantType: "ALL" || "MANAGER" || "AGENT" || "CUSTOMER" || "THIRDPARTY",
+ * //         ConversationAbandon: true || false,
+ * //         MessagesSent: Number("int"),
+ * //         NumResponses: Number("int"),
+ * //         MessageLengthInChars: Number("int"),
+ * //         TotalResponseTimeInMillis: Number("long"),
+ * //         MaxResponseTimeInMillis: Number("long"),
+ * //         LastMessageTimestamp: new Date("TIMESTAMP"),
+ * //       },
+ * //     },
  * //     DisconnectDetails: { // DisconnectDetails
  * //       PotentialDisconnectIssue: "STRING_VALUE",
  * //     },

package/dist-types/commands/DescribeRoutingProfileCommand.d.ts

@@ -28,6 +28,11 @@ declare const DescribeRoutingProfileCommand_base: {
 };
 /**
  * <p>Describes the specified routing profile.</p>
+ *          <note>
+ *             <p>
+ *                <code>DescribeRoutingProfile</code> does not populate AssociatedQueueIds in its response.
+ *     The example Response Syntax shown on this page is incorrect; we are working to update it. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_SearchRoutingProfiles.html">SearchRoutingProfiles</a> does include AssociatedQueueIds.</p>
+ *          </note>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript

package/dist-types/commands/ListPhoneNumbersCommand.d.ts

@@ -1,7 +1,8 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { ListPhoneNumbersRequest, ListPhoneNumbersResponse } from "../models/models_1";
+import { ListPhoneNumbersRequest } from "../models/models_1";
+import { ListPhoneNumbersResponse } from "../models/models_2";
 /**
  * @public
  */

package/dist-types/commands/ListPhoneNumbersV2Command.d.ts

@@ -1,8 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { ListPhoneNumbersV2Request } from "../models/models_1";
-import { ListPhoneNumbersV2Response } from "../models/models_2";
+import { ListPhoneNumbersV2Request, ListPhoneNumbersV2Response } from "../models/models_2";
 /**
  * @public
  */

package/dist-types/commands/SearchRoutingProfilesCommand.d.ts

@@ -29,6 +29,11 @@ declare const SearchRoutingProfilesCommand_base: {
 };
 /**
  * <p>Searches routing profiles in an Amazon Connect instance, with optional filtering.</p>
+ *          <note>
+ *             <p>
+ *                <code>SearchRoutingProfiles</code> does not populate LastModifiedRegion, LastModifiedTime,
+ *     MediaConcurrencies.CrossChannelBehavior, and AgentAvailabilityTimer in its response, but <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribeRoutingProfile.html">DescribeRoutingProfile</a> does.</p>
+ *          </note>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript

package/dist-types/commands/UpdateParticipantRoleConfigCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateParticipantRoleConfigRequest, UpdateParticipantRoleConfigResponse } from "../models/models_2";
+import { UpdateParticipantRoleConfigRequest, UpdateParticipantRoleConfigResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdatePhoneNumberCommand.d.ts

@@ -1,8 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdatePhoneNumberRequest } from "../models/models_2";
-import { UpdatePhoneNumberResponse } from "../models/models_3";
+import { UpdatePhoneNumberRequest, UpdatePhoneNumberResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/models/models_0.d.ts

@@ -2562,6 +2562,7 @@ export declare class ConflictException extends __BaseException {
  * @enum
  */
 export declare const InitiateAs: {
+    readonly COMPLETED: "COMPLETED";
     readonly CONNECTED_TO_USER: "CONNECTED_TO_USER";
 };
 /**
@@ -2925,7 +2926,7 @@ export interface CreateEmailAddressRequest {
      */
     InstanceId: string | undefined;
     /**
-     * <p>The email address with the instance, in [^\s@]+@[^\s@]+\.[^\s@]+ format.</p>
+     * <p>The email address, including the domain.</p>
      * @public
      */
     EmailAddress: string | undefined;
@@ -4226,7 +4227,7 @@ export interface OutboundCallerConfig {
     OutboundFlowId?: string | undefined;
 }
 /**
- * <p>The outbound email address Id.</p>
+ * <p>The outbound email address ID.</p>
  * @public
  */
 export interface OutboundEmailConfig {