@aws-sdk/client-connect 3.799.0 → 3.801.0

package/dist-types/commands/UpdateQueueMaxContactsCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateQueueMaxContactsRequest } from "../models/models_2";
+import { UpdateQueueMaxContactsRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateQueueNameCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateQueueNameRequest } from "../models/models_2";
+import { UpdateQueueNameRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateQueueOutboundCallerConfigCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateQueueOutboundCallerConfigRequest } from "../models/models_2";
+import { UpdateQueueOutboundCallerConfigRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/models/models_0.d.ts

@@ -493,6 +493,41 @@ export interface HierarchyGroups {
      */
     Level5?: AgentHierarchyGroup | undefined;
 }
+/**
+ * @public
+ * @enum
+ */
+export declare const ParticipantState: {
+    readonly CONNECTED: "CONNECTED";
+    readonly DISCONNECTED: "DISCONNECTED";
+    readonly INITIAL: "INITIAL";
+    readonly MISSED: "MISSED";
+};
+/**
+ * @public
+ */
+export type ParticipantState = (typeof ParticipantState)[keyof typeof ParticipantState];
+/**
+ * <p>Information about the state transition of a supervisor.</p>
+ * @public
+ */
+export interface StateTransition {
+    /**
+     * <p>The state of the transition.</p>
+     * @public
+     */
+    State?: ParticipantState | undefined;
+    /**
+     * <p>The date and time when the state started in UTC time.</p>
+     * @public
+     */
+    StateStartTimestamp?: Date | undefined;
+    /**
+     * <p>The date and time when the state ended in UTC time.</p>
+     * @public
+     */
+    StateEndTimestamp?: Date | undefined;
+}
 /**
  * <p>Information about the agent who accepted the contact.</p>
  * @public
@@ -530,6 +565,37 @@ export interface AgentInfo {
      * @public
      */
     Capabilities?: ParticipantCapabilities | undefined;
+    /**
+     * <p>The difference in time, in whole seconds, between
+     *     <code>AfterContactWorkStartTimestamp</code> and
+     *    <code>AfterContactWorkEndTimestamp</code>.</p>
+     * @public
+     */
+    AfterContactWorkDuration?: number | undefined;
+    /**
+     * <p>The date and time when the agent started doing After Contact Work for the contact, in UTC
+     *    time.</p>
+     * @public
+     */
+    AfterContactWorkStartTimestamp?: Date | undefined;
+    /**
+     * <p>The date and time when the agent ended After Contact Work for the contact, in UTC time. In
+     *    cases when agent finishes doing <code>AfterContactWork</code> for chat contacts and switches
+     *    their activity status to offline or equivalent without clearing the contact in CCP, discrepancies
+     *    may be noticed for <code>AfterContactWorkEndTimestamp</code>.</p>
+     * @public
+     */
+    AfterContactWorkEndTimestamp?: Date | undefined;
+    /**
+     * <p>The total hold duration in seconds initiated by the agent.</p>
+     * @public
+     */
+    AgentInitiatedHoldDuration?: number | undefined;
+    /**
+     * <p>List of <code>StateTransition</code> for a supervisor.</p>
+     * @public
+     */
+    StateTransitions?: StateTransition[] | undefined;
 }
 /**
  * <p>Contains information for score and potential quality issues for Audio</p>
@@ -4562,7 +4628,8 @@ export interface CaseSlaConfiguration {
     FieldId?: string | undefined;
     /**
      * <p>Represents a list of target field values for the fieldId specified in CaseSlaConfiguration.
-     *    The SLA is considered met if any one of these target field values matches the actual field value.</p>
+     *    The SLA is considered met if any one of these target field values matches the actual field
+     *    value.</p>
      * @public
      */
     TargetFieldValues?: FieldValueUnion[] | undefined;
@@ -6326,42 +6393,6 @@ export interface DeletePredefinedAttributeRequest {
      */
     Name: string | undefined;
 }
-/**
- * @public
- */
-export interface DeletePromptRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>A unique identifier for the prompt.</p>
-     * @public
-     */
-    PromptId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeletePushNotificationRegistrationRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the
-     *    Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier for the registration.</p>
-     * @public
-     */
-    RegistrationId: string | undefined;
-    /**
-     * <p>The identifier of the contact within the Amazon Connect instance.</p>
-     * @public
-     */
-    ContactId: string | undefined;
-}
 /**
  * @internal
  */