@aws-sdk/client-connect 3.782.0 → 3.791.0

package/dist-cjs/index.js

@@ -400,6 +400,8 @@ __export(index_exports, {
   ServiceQuotaExceededException: () => ServiceQuotaExceededException,
   ServiceQuotaExceededExceptionReason: () => ServiceQuotaExceededExceptionReason,
   SingleSelectQuestionRuleCategoryAutomationCondition: () => SingleSelectQuestionRuleCategoryAutomationCondition,
+  SlaAssignmentType: () => SlaAssignmentType,
+  SlaType: () => SlaType,
   SortOrder: () => SortOrder,
   SortableFieldName: () => SortableFieldName,
   SourceType: () => SourceType,
@@ -786,6 +788,7 @@ var AccessDeniedException = class _AccessDeniedException extends ConnectServiceE
 };
 var ActionType = {
   ASSIGN_CONTACT_CATEGORY: "ASSIGN_CONTACT_CATEGORY",
+  ASSIGN_SLA: "ASSIGN_SLA",
   CREATE_CASE: "CREATE_CASE",
   CREATE_TASK: "CREATE_TASK",
   END_ASSOCIATED_TASKS: "END_ASSOCIATED_TASKS",
@@ -1452,6 +1455,12 @@ var BehaviorType = {
   ROUTE_ANY_CHANNEL: "ROUTE_ANY_CHANNEL",
   ROUTE_CURRENT_CHANNEL_ONLY: "ROUTE_CURRENT_CHANNEL_ONLY"
 };
+var SlaType = {
+  CASE_FIELD: "CaseField"
+};
+var SlaAssignmentType = {
+  CASES: "CASES"
+};
 var NotificationContentType = {
   PLAIN_TEXT: "PLAIN_TEXT"
 };
@@ -1472,6 +1481,7 @@ var EventSourceName = {
   OnRealTimeCallAnalysisAvailable: "OnRealTimeCallAnalysisAvailable",
   OnRealTimeChatAnalysisAvailable: "OnRealTimeChatAnalysisAvailable",
   OnSalesforceCaseCreate: "OnSalesforceCaseCreate",
+  OnSlaBreach: "OnSlaBreach",
   OnZendeskTicketCreate: "OnZendeskTicketCreate",
   OnZendeskTicketStatusUpdate: "OnZendeskTicketStatusUpdate"
 };
@@ -2154,10 +2164,6 @@ var ReferenceSummary;
     return visitor._(value.$unknown[0], value.$unknown[1]);
   }, "visit");
 })(ReferenceSummary || (ReferenceSummary = {}));
-var QueueType = {
-  AGENT: "AGENT",
-  STANDARD: "STANDARD"
-};
 var DescribeEmailAddressResponseFilterSensitiveLog = /* @__PURE__ */ __name((obj) => ({
   ...obj,
   ...obj.EmailAddress && { EmailAddress: import_smithy_client.SENSITIVE_STRING },
@@ -2206,6 +2212,10 @@ var ListInstancesResponseFilterSensitiveLog = /* @__PURE__ */ __name((obj) => ({
 
 // src/models/models_2.ts
 
+var QueueType = {
+  AGENT: "AGENT",
+  STANDARD: "STANDARD"
+};
 var RealTimeContactAnalysisOutputType = {
   Raw: "Raw",
   Redacted: "Redacted"
@@ -11443,6 +11453,12 @@ var se_AgentStatusSearchCriteria = /* @__PURE__ */ __name((input, context) => {
     StringCondition: import_smithy_client._json
   });
 }, "se_AgentStatusSearchCriteria");
+var se_AssignSlaActionDefinition = /* @__PURE__ */ __name((input, context) => {
+  return (0, import_smithy_client.take)(input, {
+    CaseSlaConfiguration: /* @__PURE__ */ __name((_) => se_CaseSlaConfiguration(_, context), "CaseSlaConfiguration"),
+    SlaAssignmentType: []
+  });
+}, "se_AssignSlaActionDefinition");
 var se_AttributeCondition = /* @__PURE__ */ __name((input, context) => {
   return (0, import_smithy_client.take)(input, {
     ComparisonOperator: [],
@@ -11453,6 +11469,15 @@ var se_AttributeCondition = /* @__PURE__ */ __name((input, context) => {
     Value: []
   });
 }, "se_AttributeCondition");
+var se_CaseSlaConfiguration = /* @__PURE__ */ __name((input, context) => {
+  return (0, import_smithy_client.take)(input, {
+    FieldId: [],
+    Name: [],
+    TargetFieldValues: /* @__PURE__ */ __name((_) => se_SlaFieldValueUnionList(_, context), "TargetFieldValues"),
+    TargetSlaMinutes: [],
+    Type: []
+  });
+}, "se_CaseSlaConfiguration");
 var se_ContactFlowModuleSearchConditionList = /* @__PURE__ */ __name((input, context) => {
   return input.filter((e) => e != null).map((entry) => {
     return se_ContactFlowModuleSearchCriteria(entry, context);
@@ -11723,6 +11748,7 @@ var se_RuleAction = /* @__PURE__ */ __name((input, context) => {
   return (0, import_smithy_client.take)(input, {
     ActionType: [],
     AssignContactCategoryAction: import_smithy_client._json,
+    AssignSlaAction: /* @__PURE__ */ __name((_) => se_AssignSlaActionDefinition(_, context), "AssignSlaAction"),
     CreateCaseAction: /* @__PURE__ */ __name((_) => se_CreateCaseActionDefinition(_, context), "CreateCaseAction"),
     EndAssociatedTasksAction: import_smithy_client._json,
     EventBridgeAction: import_smithy_client._json,
@@ -11781,6 +11807,11 @@ var se_SegmentAttributeValueMap = /* @__PURE__ */ __name((input, context) => {
     return acc;
   }, {});
 }, "se_SegmentAttributeValueMap");
+var se_SlaFieldValueUnionList = /* @__PURE__ */ __name((input, context) => {
+  return input.filter((e) => e != null).map((entry) => {
+    return se_FieldValueUnion(entry, context);
+  });
+}, "se_SlaFieldValueUnionList");
 var se_Threshold = /* @__PURE__ */ __name((input, context) => {
   return (0, import_smithy_client.take)(input, {
     Comparison: [],
@@ -11916,6 +11947,12 @@ var de_AgentStatusSummaryList = /* @__PURE__ */ __name((output, context) => {
   });
   return retVal;
 }, "de_AgentStatusSummaryList");
+var de_AssignSlaActionDefinition = /* @__PURE__ */ __name((output, context) => {
+  return (0, import_smithy_client.take)(output, {
+    CaseSlaConfiguration: /* @__PURE__ */ __name((_) => de_CaseSlaConfiguration(_, context), "CaseSlaConfiguration"),
+    SlaAssignmentType: import_smithy_client.expectString
+  });
+}, "de_AssignSlaActionDefinition");
 var de_AssociatedContactSummary = /* @__PURE__ */ __name((output, context) => {
   return (0, import_smithy_client.take)(output, {
     Channel: import_smithy_client.expectString,
@@ -11983,6 +12020,15 @@ var de_AuthenticationProfileSummaryList = /* @__PURE__ */ __name((output, contex
   });
   return retVal;
 }, "de_AuthenticationProfileSummaryList");
+var de_CaseSlaConfiguration = /* @__PURE__ */ __name((output, context) => {
+  return (0, import_smithy_client.take)(output, {
+    FieldId: import_smithy_client.expectString,
+    Name: import_smithy_client.expectString,
+    TargetFieldValues: /* @__PURE__ */ __name((_) => de_SlaFieldValueUnionList(_, context), "TargetFieldValues"),
+    TargetSlaMinutes: import_smithy_client.expectLong,
+    Type: import_smithy_client.expectString
+  });
+}, "de_CaseSlaConfiguration");
 var de_Contact = /* @__PURE__ */ __name((output, context) => {
   return (0, import_smithy_client.take)(output, {
     AdditionalEmailRecipients: import_smithy_client._json,
@@ -12853,6 +12899,7 @@ var de_RuleAction = /* @__PURE__ */ __name((output, context) => {
   return (0, import_smithy_client.take)(output, {
     ActionType: import_smithy_client.expectString,
     AssignContactCategoryAction: import_smithy_client._json,
+    AssignSlaAction: /* @__PURE__ */ __name((_) => de_AssignSlaActionDefinition(_, context), "AssignSlaAction"),
     CreateCaseAction: /* @__PURE__ */ __name((_) => de_CreateCaseActionDefinition(_, context), "CreateCaseAction"),
     EndAssociatedTasksAction: import_smithy_client._json,
     EventBridgeAction: import_smithy_client._json,
@@ -12955,6 +13002,12 @@ var de_SegmentAttributeValueMap = /* @__PURE__ */ __name((output, context) => {
     return acc;
   }, {});
 }, "de_SegmentAttributeValueMap");
+var de_SlaFieldValueUnionList = /* @__PURE__ */ __name((output, context) => {
+  const retVal = (output || []).filter((e) => e != null).map((entry) => {
+    return de_FieldValueUnion(entry, context);
+  });
+  return retVal;
+}, "de_SlaFieldValueUnionList");
 var de_Step = /* @__PURE__ */ __name((output, context) => {
   return (0, import_smithy_client.take)(output, {
     Expiry: /* @__PURE__ */ __name((_) => de_Expiry(_, context), "Expiry"),
@@ -18400,6 +18453,8 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
   DeviceType,
   QuickConnectType,
   BehaviorType,
+  SlaType,
+  SlaAssignmentType,
   NotificationContentType,
   NotificationDeliveryType,
   RulePublishStatus,
@@ -18455,7 +18510,6 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
   IntervalPeriod,
   LexVersion,
   ReferenceSummary,
-  QueueType,
   DescribeEmailAddressResponseFilterSensitiveLog,
   InstanceFilterSensitiveLog,
   DescribeInstanceResponseFilterSensitiveLog,
@@ -18466,6 +18520,7 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
   GetFederationTokenResponseFilterSensitiveLog,
   InstanceSummaryFilterSensitiveLog,
   ListInstancesResponseFilterSensitiveLog,
+  QueueType,
   RealTimeContactAnalysisOutputType,
   RealTimeContactAnalysisSegmentType,
   RealTimeContactAnalysisSupportedChannel,

package/dist-es/models/models_0.js

@@ -16,6 +16,7 @@ export class AccessDeniedException extends __BaseException {
 }
 export const ActionType = {
     ASSIGN_CONTACT_CATEGORY: "ASSIGN_CONTACT_CATEGORY",
+    ASSIGN_SLA: "ASSIGN_SLA",
     CREATE_CASE: "CREATE_CASE",
     CREATE_TASK: "CREATE_TASK",
     END_ASSOCIATED_TASKS: "END_ASSOCIATED_TASKS",
@@ -577,6 +578,12 @@ export const BehaviorType = {
     ROUTE_ANY_CHANNEL: "ROUTE_ANY_CHANNEL",
     ROUTE_CURRENT_CHANNEL_ONLY: "ROUTE_CURRENT_CHANNEL_ONLY",
 };
+export const SlaType = {
+    CASE_FIELD: "CaseField",
+};
+export const SlaAssignmentType = {
+    CASES: "CASES",
+};
 export const NotificationContentType = {
     PLAIN_TEXT: "PLAIN_TEXT",
 };
@@ -597,6 +604,7 @@ export const EventSourceName = {
     OnRealTimeCallAnalysisAvailable: "OnRealTimeCallAnalysisAvailable",
     OnRealTimeChatAnalysisAvailable: "OnRealTimeChatAnalysisAvailable",
     OnSalesforceCaseCreate: "OnSalesforceCaseCreate",
+    OnSlaBreach: "OnSlaBreach",
     OnZendeskTicketCreate: "OnZendeskTicketCreate",
     OnZendeskTicketStatusUpdate: "OnZendeskTicketStatusUpdate",
 };

package/dist-es/models/models_1.js

@@ -472,10 +472,6 @@ export var ReferenceSummary;
         return visitor._(value.$unknown[0], value.$unknown[1]);
     };
 })(ReferenceSummary || (ReferenceSummary = {}));
-export const QueueType = {
-    AGENT: "AGENT",
-    STANDARD: "STANDARD",
-};
 export const DescribeEmailAddressResponseFilterSensitiveLog = (obj) => ({
     ...obj,
     ...(obj.EmailAddress && { EmailAddress: SENSITIVE_STRING }),

package/dist-es/models/models_2.js

@@ -1,5 +1,9 @@
 import { SENSITIVE_STRING } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
+export const QueueType = {
+    AGENT: "AGENT",
+    STANDARD: "STANDARD",
+};
 export const RealTimeContactAnalysisOutputType = {
     Raw: "Raw",
     Redacted: "Redacted",

package/dist-es/protocols/Aws_restJson1.js

@@ -8364,6 +8364,12 @@ const se_AgentStatusSearchCriteria = (input, context) => {
         StringCondition: _json,
     });
 };
+const se_AssignSlaActionDefinition = (input, context) => {
+    return take(input, {
+        CaseSlaConfiguration: (_) => se_CaseSlaConfiguration(_, context),
+        SlaAssignmentType: [],
+    });
+};
 const se_AttributeCondition = (input, context) => {
     return take(input, {
         ComparisonOperator: [],
@@ -8374,6 +8380,15 @@ const se_AttributeCondition = (input, context) => {
         Value: [],
     });
 };
+const se_CaseSlaConfiguration = (input, context) => {
+    return take(input, {
+        FieldId: [],
+        Name: [],
+        TargetFieldValues: (_) => se_SlaFieldValueUnionList(_, context),
+        TargetSlaMinutes: [],
+        Type: [],
+    });
+};
 const se_ContactFlowModuleSearchConditionList = (input, context) => {
     return input
         .filter((e) => e != null)
@@ -8676,6 +8691,7 @@ const se_RuleAction = (input, context) => {
     return take(input, {
         ActionType: [],
         AssignContactCategoryAction: _json,
+        AssignSlaAction: (_) => se_AssignSlaActionDefinition(_, context),
         CreateCaseAction: (_) => se_CreateCaseActionDefinition(_, context),
         EndAssociatedTasksAction: _json,
         EventBridgeAction: _json,
@@ -8738,6 +8754,13 @@ const se_SegmentAttributeValueMap = (input, context) => {
         return acc;
     }, {});
 };
+const se_SlaFieldValueUnionList = (input, context) => {
+    return input
+        .filter((e) => e != null)
+        .map((entry) => {
+        return se_FieldValueUnion(entry, context);
+    });
+};
 const se_Threshold = (input, context) => {
     return take(input, {
         Comparison: [],
@@ -8887,6 +8910,12 @@ const de_AgentStatusSummaryList = (output, context) => {
     });
     return retVal;
 };
+const de_AssignSlaActionDefinition = (output, context) => {
+    return take(output, {
+        CaseSlaConfiguration: (_) => de_CaseSlaConfiguration(_, context),
+        SlaAssignmentType: __expectString,
+    });
+};
 const de_AssociatedContactSummary = (output, context) => {
     return take(output, {
         Channel: __expectString,
@@ -8958,6 +8987,15 @@ const de_AuthenticationProfileSummaryList = (output, context) => {
     });
     return retVal;
 };
+const de_CaseSlaConfiguration = (output, context) => {
+    return take(output, {
+        FieldId: __expectString,
+        Name: __expectString,
+        TargetFieldValues: (_) => de_SlaFieldValueUnionList(_, context),
+        TargetSlaMinutes: __expectLong,
+        Type: __expectString,
+    });
+};
 const de_Contact = (output, context) => {
     return take(output, {
         AdditionalEmailRecipients: _json,
@@ -9886,6 +9924,7 @@ const de_RuleAction = (output, context) => {
     return take(output, {
         ActionType: __expectString,
         AssignContactCategoryAction: _json,
+        AssignSlaAction: (_) => de_AssignSlaActionDefinition(_, context),
         CreateCaseAction: (_) => de_CreateCaseActionDefinition(_, context),
         EndAssociatedTasksAction: _json,
         EventBridgeAction: _json,
@@ -9996,6 +10035,14 @@ const de_SegmentAttributeValueMap = (output, context) => {
         return acc;
     }, {});
 };
+const de_SlaFieldValueUnionList = (output, context) => {
+    const retVal = (output || [])
+        .filter((e) => e != null)
+        .map((entry) => {
+        return de_FieldValueUnion(entry, context);
+    });
+    return retVal;
+};
 const de_Step = (output, context) => {
     return take(output, {
         Expiry: (_) => de_Expiry(_, context),

package/dist-types/commands/CreateContactCommand.d.ts

@@ -29,10 +29,10 @@ declare const CreateContactCommand_base: {
 };
 /**
  * <important>
- *             <p>Only the EMAIL channel is supported. The supported initiation methods are: OUTBOUND,
- *     AGENT_REPLY, and FLOW.</p>
+ *             <p>Only the EMAIL and VOICE channels are supported. The supported initiation methods for EMAIL are: OUTBOUND,
+ *     AGENT_REPLY, and FLOW. For VOICE the supported initiation methods are TRANSFER and the subtype connect:ExternalAudio. </p>
  *          </important>
- *          <p>Creates a new EMAIL contact. </p>
+ *          <p>Creates a new EMAIL or VOICE contact. </p>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript

package/dist-types/commands/CreateRuleCommand.d.ts

@@ -40,13 +40,13 @@ declare const CreateRuleCommand_base: {
  *   InstanceId: "STRING_VALUE", // required
  *   Name: "STRING_VALUE", // required
  *   TriggerEventSource: { // RuleTriggerEventSource
- *     EventSourceName: "OnPostCallAnalysisAvailable" || "OnRealTimeCallAnalysisAvailable" || "OnRealTimeChatAnalysisAvailable" || "OnPostChatAnalysisAvailable" || "OnZendeskTicketCreate" || "OnZendeskTicketStatusUpdate" || "OnSalesforceCaseCreate" || "OnContactEvaluationSubmit" || "OnMetricDataUpdate" || "OnCaseCreate" || "OnCaseUpdate", // required
+ *     EventSourceName: "OnPostCallAnalysisAvailable" || "OnRealTimeCallAnalysisAvailable" || "OnRealTimeChatAnalysisAvailable" || "OnPostChatAnalysisAvailable" || "OnZendeskTicketCreate" || "OnZendeskTicketStatusUpdate" || "OnSalesforceCaseCreate" || "OnContactEvaluationSubmit" || "OnMetricDataUpdate" || "OnCaseCreate" || "OnCaseUpdate" || "OnSlaBreach", // required
  *     IntegrationAssociationId: "STRING_VALUE",
  *   },
  *   Function: "STRING_VALUE", // required
  *   Actions: [ // RuleActions // required
  *     { // RuleAction
- *       ActionType: "CREATE_TASK" || "ASSIGN_CONTACT_CATEGORY" || "GENERATE_EVENTBRIDGE_EVENT" || "SEND_NOTIFICATION" || "CREATE_CASE" || "UPDATE_CASE" || "END_ASSOCIATED_TASKS" || "SUBMIT_AUTO_EVALUATION", // required
+ *       ActionType: "CREATE_TASK" || "ASSIGN_CONTACT_CATEGORY" || "GENERATE_EVENTBRIDGE_EVENT" || "SEND_NOTIFICATION" || "CREATE_CASE" || "UPDATE_CASE" || "ASSIGN_SLA" || "END_ASSOCIATED_TASKS" || "SUBMIT_AUTO_EVALUATION", // required
  *       TaskAction: { // TaskActionDefinition
  *         Name: "STRING_VALUE", // required
  *         Description: "STRING_VALUE",
@@ -106,6 +106,23 @@ declare const CreateRuleCommand_base: {
  *           },
  *         ],
  *       },
+ *       AssignSlaAction: { // AssignSlaActionDefinition
+ *         SlaAssignmentType: "CASES", // required
+ *         CaseSlaConfiguration: { // CaseSlaConfiguration
+ *           Name: "STRING_VALUE", // required
+ *           Type: "CaseField", // required
+ *           FieldId: "STRING_VALUE",
+ *           TargetFieldValues: [ // SlaFieldValueUnionList
+ *             {
+ *               BooleanValue: true || false,
+ *               DoubleValue: Number("double"),
+ *               EmptyValue: {},
+ *               StringValue: "STRING_VALUE",
+ *             },
+ *           ],
+ *           TargetSlaMinutes: Number("long"), // required
+ *         },
+ *       },
  *       EndAssociatedTasksAction: {},
  *       SubmitAutoEvaluationAction: { // SubmitAutoEvaluationActionDefinition
  *         EvaluationFormId: "STRING_VALUE", // required

package/dist-types/commands/DeletePushNotificationRegistrationCommand.d.ts

@@ -1,7 +1,8 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { DeletePushNotificationRegistrationRequest, DeletePushNotificationRegistrationResponse } from "../models/models_0";
+import { DeletePushNotificationRegistrationRequest } from "../models/models_0";
+import { DeletePushNotificationRegistrationResponse } from "../models/models_1";
 /**
  * @public
  */

package/dist-types/commands/DeleteQueueCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { DeleteQueueRequest } from "../models/models_0";
+import { DeleteQueueRequest } from "../models/models_1";
 /**
  * @public
  */

package/dist-types/commands/DeleteQuickConnectCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { DeleteQuickConnectRequest } from "../models/models_0";
+import { DeleteQuickConnectRequest } from "../models/models_1";
 /**
  * @public
  */

package/dist-types/commands/DeleteRoutingProfileCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { DeleteRoutingProfileRequest } from "../models/models_0";
+import { DeleteRoutingProfileRequest } from "../models/models_1";
 /**
  * @public
  */

package/dist-types/commands/DescribeRuleCommand.d.ts

@@ -46,13 +46,13 @@ declare const DescribeRuleCommand_base: {
  * //     RuleId: "STRING_VALUE", // required
  * //     RuleArn: "STRING_VALUE", // required
  * //     TriggerEventSource: { // RuleTriggerEventSource
- * //       EventSourceName: "OnPostCallAnalysisAvailable" || "OnRealTimeCallAnalysisAvailable" || "OnRealTimeChatAnalysisAvailable" || "OnPostChatAnalysisAvailable" || "OnZendeskTicketCreate" || "OnZendeskTicketStatusUpdate" || "OnSalesforceCaseCreate" || "OnContactEvaluationSubmit" || "OnMetricDataUpdate" || "OnCaseCreate" || "OnCaseUpdate", // required
+ * //       EventSourceName: "OnPostCallAnalysisAvailable" || "OnRealTimeCallAnalysisAvailable" || "OnRealTimeChatAnalysisAvailable" || "OnPostChatAnalysisAvailable" || "OnZendeskTicketCreate" || "OnZendeskTicketStatusUpdate" || "OnSalesforceCaseCreate" || "OnContactEvaluationSubmit" || "OnMetricDataUpdate" || "OnCaseCreate" || "OnCaseUpdate" || "OnSlaBreach", // required
  * //       IntegrationAssociationId: "STRING_VALUE",
  * //     },
  * //     Function: "STRING_VALUE", // required
  * //     Actions: [ // RuleActions // required
  * //       { // RuleAction
- * //         ActionType: "CREATE_TASK" || "ASSIGN_CONTACT_CATEGORY" || "GENERATE_EVENTBRIDGE_EVENT" || "SEND_NOTIFICATION" || "CREATE_CASE" || "UPDATE_CASE" || "END_ASSOCIATED_TASKS" || "SUBMIT_AUTO_EVALUATION", // required
+ * //         ActionType: "CREATE_TASK" || "ASSIGN_CONTACT_CATEGORY" || "GENERATE_EVENTBRIDGE_EVENT" || "SEND_NOTIFICATION" || "CREATE_CASE" || "UPDATE_CASE" || "ASSIGN_SLA" || "END_ASSOCIATED_TASKS" || "SUBMIT_AUTO_EVALUATION", // required
  * //         TaskAction: { // TaskActionDefinition
  * //           Name: "STRING_VALUE", // required
  * //           Description: "STRING_VALUE",
@@ -112,6 +112,23 @@ declare const DescribeRuleCommand_base: {
  * //             },
  * //           ],
  * //         },
+ * //         AssignSlaAction: { // AssignSlaActionDefinition
+ * //           SlaAssignmentType: "CASES", // required
+ * //           CaseSlaConfiguration: { // CaseSlaConfiguration
+ * //             Name: "STRING_VALUE", // required
+ * //             Type: "CaseField", // required
+ * //             FieldId: "STRING_VALUE",
+ * //             TargetFieldValues: [ // SlaFieldValueUnionList
+ * //               {
+ * //                 BooleanValue: true || false,
+ * //                 DoubleValue: Number("double"),
+ * //                 EmptyValue: {},
+ * //                 StringValue: "STRING_VALUE",
+ * //               },
+ * //             ],
+ * //             TargetSlaMinutes: Number("long"), // required
+ * //           },
+ * //         },
  * //         EndAssociatedTasksAction: {},
  * //         SubmitAutoEvaluationAction: { // SubmitAutoEvaluationActionDefinition
  * //           EvaluationFormId: "STRING_VALUE", // required

package/dist-types/commands/ListQueueQuickConnectsCommand.d.ts

@@ -1,7 +1,8 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { ListQueueQuickConnectsRequest, ListQueueQuickConnectsResponse } from "../models/models_1";
+import { ListQueueQuickConnectsRequest } from "../models/models_1";
+import { ListQueueQuickConnectsResponse } from "../models/models_2";
 /**
  * @public
  */

package/dist-types/commands/ListQueuesCommand.d.ts

@@ -1,8 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { ListQueuesRequest } from "../models/models_1";
-import { ListQueuesResponse } from "../models/models_2";
+import { ListQueuesRequest, ListQueuesResponse } from "../models/models_2";
 /**
  * @public
  */

package/dist-types/commands/ListRulesCommand.d.ts

@@ -37,7 +37,7 @@ declare const ListRulesCommand_base: {
  * const input = { // ListRulesRequest
  *   InstanceId: "STRING_VALUE", // required
  *   PublishStatus: "DRAFT" || "PUBLISHED",
- *   EventSourceName: "OnPostCallAnalysisAvailable" || "OnRealTimeCallAnalysisAvailable" || "OnRealTimeChatAnalysisAvailable" || "OnPostChatAnalysisAvailable" || "OnZendeskTicketCreate" || "OnZendeskTicketStatusUpdate" || "OnSalesforceCaseCreate" || "OnContactEvaluationSubmit" || "OnMetricDataUpdate" || "OnCaseCreate" || "OnCaseUpdate",
+ *   EventSourceName: "OnPostCallAnalysisAvailable" || "OnRealTimeCallAnalysisAvailable" || "OnRealTimeChatAnalysisAvailable" || "OnPostChatAnalysisAvailable" || "OnZendeskTicketCreate" || "OnZendeskTicketStatusUpdate" || "OnSalesforceCaseCreate" || "OnContactEvaluationSubmit" || "OnMetricDataUpdate" || "OnCaseCreate" || "OnCaseUpdate" || "OnSlaBreach",
  *   MaxResults: Number("int"),
  *   NextToken: "STRING_VALUE",
  * };
@@ -49,11 +49,11 @@ declare const ListRulesCommand_base: {
  * //       Name: "STRING_VALUE", // required
  * //       RuleId: "STRING_VALUE", // required
  * //       RuleArn: "STRING_VALUE", // required
- * //       EventSourceName: "OnPostCallAnalysisAvailable" || "OnRealTimeCallAnalysisAvailable" || "OnRealTimeChatAnalysisAvailable" || "OnPostChatAnalysisAvailable" || "OnZendeskTicketCreate" || "OnZendeskTicketStatusUpdate" || "OnSalesforceCaseCreate" || "OnContactEvaluationSubmit" || "OnMetricDataUpdate" || "OnCaseCreate" || "OnCaseUpdate", // required
+ * //       EventSourceName: "OnPostCallAnalysisAvailable" || "OnRealTimeCallAnalysisAvailable" || "OnRealTimeChatAnalysisAvailable" || "OnPostChatAnalysisAvailable" || "OnZendeskTicketCreate" || "OnZendeskTicketStatusUpdate" || "OnSalesforceCaseCreate" || "OnContactEvaluationSubmit" || "OnMetricDataUpdate" || "OnCaseCreate" || "OnCaseUpdate" || "OnSlaBreach", // required
  * //       PublishStatus: "DRAFT" || "PUBLISHED", // required
  * //       ActionSummaries: [ // ActionSummaries // required
  * //         { // ActionSummary
- * //           ActionType: "CREATE_TASK" || "ASSIGN_CONTACT_CATEGORY" || "GENERATE_EVENTBRIDGE_EVENT" || "SEND_NOTIFICATION" || "CREATE_CASE" || "UPDATE_CASE" || "END_ASSOCIATED_TASKS" || "SUBMIT_AUTO_EVALUATION", // required
+ * //           ActionType: "CREATE_TASK" || "ASSIGN_CONTACT_CATEGORY" || "GENERATE_EVENTBRIDGE_EVENT" || "SEND_NOTIFICATION" || "CREATE_CASE" || "UPDATE_CASE" || "ASSIGN_SLA" || "END_ASSOCIATED_TASKS" || "SUBMIT_AUTO_EVALUATION", // required
  * //         },
  * //       ],
  * //       CreatedTime: new Date("TIMESTAMP"), // required

package/dist-types/commands/SuspendContactRecordingCommand.d.ts

@@ -28,13 +28,14 @@ declare const SuspendContactRecordingCommand_base: {
 };
 /**
  * <p>When a contact is being recorded, this API suspends recording whatever is selected in the
- *    flow configuration: call, screen, or both. If only call recording or only screen recording is
- *    enabled, then it would be suspended. For example, you might suspend the screen recording while
- *    collecting sensitive information, such as a credit card number. Then use ResumeContactRecording
+ *    flow configuration: call (IVR or agent), screen, or both. If only call recording or only screen
+ *    recording is enabled, then it would be suspended. For example, you might suspend the screen
+ *    recording while collecting sensitive information, such as a credit card number. Then use
+ *    <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ResumeContactRecording.html">ResumeContactRecording</a>
  *    to restart recording the screen.</p>
- *          <p>The period of time that the recording is suspended is filled with silence in the final
- *    recording.</p>
- *          <p>Voice and screen recordings are supported.</p>
+ *          <p>The period of time that the recording is suspended is filled with silence in the final recording.
+ *   </p>
+ *          <p> Voice (IVR, agent) and screen recordings are supported.</p>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript

package/dist-types/commands/TransferContactCommand.d.ts

@@ -36,7 +36,7 @@ declare const TransferContactCommand_base: {
  *          <p>Note the following requirements:</p>
  *          <ul>
  *             <li>
- *                <p>Transfer is supported for only <code>TASK</code> and <code>EMAIL</code> contacts.</p>
+ *                <p>Transfer is only supported for <code>TASK</code> and <code>EMAIL</code> contacts.</p>
  *             </li>
  *             <li>
  *                <p>Do not use both <code>QueueId</code> and <code>UserId</code> in the same call.</p>

package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateQueueOutboundEmailConfigRequest } from "../models/models_2";
+import { UpdateQueueOutboundEmailConfigRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateQueueStatusCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateQueueStatusRequest } from "../models/models_2";
+import { UpdateQueueStatusRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateQuickConnectConfigCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateQuickConnectConfigRequest } from "../models/models_2";
+import { UpdateQuickConnectConfigRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateQuickConnectNameCommand.d.ts

@@ -1,7 +1,7 @@
 import { Command as $Command } from "@smithy/smithy-client";
 import { MetadataBearer as __MetadataBearer } from "@smithy/types";
 import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
-import { UpdateQuickConnectNameRequest } from "../models/models_2";
+import { UpdateQuickConnectNameRequest } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/UpdateRuleCommand.d.ts

@@ -43,7 +43,7 @@ declare const UpdateRuleCommand_base: {
  *   Function: "STRING_VALUE", // required
  *   Actions: [ // RuleActions // required
  *     { // RuleAction
- *       ActionType: "CREATE_TASK" || "ASSIGN_CONTACT_CATEGORY" || "GENERATE_EVENTBRIDGE_EVENT" || "SEND_NOTIFICATION" || "CREATE_CASE" || "UPDATE_CASE" || "END_ASSOCIATED_TASKS" || "SUBMIT_AUTO_EVALUATION", // required
+ *       ActionType: "CREATE_TASK" || "ASSIGN_CONTACT_CATEGORY" || "GENERATE_EVENTBRIDGE_EVENT" || "SEND_NOTIFICATION" || "CREATE_CASE" || "UPDATE_CASE" || "ASSIGN_SLA" || "END_ASSOCIATED_TASKS" || "SUBMIT_AUTO_EVALUATION", // required
  *       TaskAction: { // TaskActionDefinition
  *         Name: "STRING_VALUE", // required
  *         Description: "STRING_VALUE",
@@ -103,6 +103,23 @@ declare const UpdateRuleCommand_base: {
  *           },
  *         ],
  *       },
+ *       AssignSlaAction: { // AssignSlaActionDefinition
+ *         SlaAssignmentType: "CASES", // required
+ *         CaseSlaConfiguration: { // CaseSlaConfiguration
+ *           Name: "STRING_VALUE", // required
+ *           Type: "CaseField", // required
+ *           FieldId: "STRING_VALUE",
+ *           TargetFieldValues: [ // SlaFieldValueUnionList
+ *             {
+ *               BooleanValue: true || false,
+ *               DoubleValue: Number("double"),
+ *               EmptyValue: {},
+ *               StringValue: "STRING_VALUE",
+ *             },
+ *           ],
+ *           TargetSlaMinutes: Number("long"), // required
+ *         },
+ *       },
  *       EndAssociatedTasksAction: {},
  *       SubmitAutoEvaluationAction: { // SubmitAutoEvaluationActionDefinition
  *         EvaluationFormId: "STRING_VALUE", // required