@aws-sdk/client-connect 3.758.0 → 3.765.0

package/dist-cjs/index.js

@@ -3209,6 +3209,7 @@ var se_CreateContactCommand = /* @__PURE__ */ __name(async (input, context) => {
       InitiationMethod: [],
       InstanceId: [],
       Name: [],
+      PreviousContactId: [],
       References: (_) => (0, import_smithy_client._json)(_),
       RelatedContactId: [],
       SegmentAttributes: (_) => se_SegmentAttributes(_, context),

package/dist-es/protocols/Aws_restJson1.js

@@ -378,6 +378,7 @@ export const se_CreateContactCommand = async (input, context) => {
         InitiationMethod: [],
         InstanceId: [],
         Name: [],
+        PreviousContactId: [],
         References: (_) => _json(_),
         RelatedContactId: [],
         SegmentAttributes: (_) => se_SegmentAttributes(_, context),

package/dist-types/commands/CreateContactCommand.d.ts

@@ -79,6 +79,7 @@ declare const CreateContactCommand_base: {
  *       ValueInteger: Number("int"),
  *     },
  *   },
+ *   PreviousContactId: "STRING_VALUE",
  * };
  * const command = new CreateContactCommand(input);
  * const response = await client.send(command);

package/dist-types/commands/DescribeContactCommand.d.ts

@@ -34,12 +34,13 @@ declare const DescribeContactCommand_base: {
  *             <ul>
  *                <li>
  *                   <p>
- *                      <code>CustomerEndpoint</code> and <code>SystemEndpoint</code> are only populated for EMAIL contacts. </p>
+ *                      <code>CustomerEndpoint</code> and <code>SystemEndpoint</code> are only populated for
+ *       EMAIL contacts. </p>
  *                </li>
  *                <li>
  *                   <p>Contact information remains available in Amazon Connect for 24 months from the
- *      <code>InitiationTimestamp</code>, and then it is deleted. Only contact information that is available in
- *      Amazon Connect is returned by this API.</p>
+ *        <code>InitiationTimestamp</code>, and then it is deleted. Only contact information that is
+ *       available in Amazon Connect is returned by this API.</p>
  *                </li>
  *             </ul>
  *          </important>

package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts

@@ -27,7 +27,12 @@ declare const ListRealtimeContactAnalysisSegmentsV2Command_base: {
     getEndpointParameterInstructions(): import("@smithy/middleware-endpoint").EndpointParameterInstructions;
 };
 /**
- * <p>Provides a list of analysis segments for a real-time analysis session. </p>
+ * <p>Provides a list of analysis segments for a real-time chat analysis session. This API
+ *    supports CHAT channels only. </p>
+ *          <important>
+ *             <p>This API does not support VOICE. If you attempt to use it for VOICE, an
+ *      <code>InvalidRequestException</code> occurs.</p>
+ *          </important>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript

package/dist-types/commands/TransferContactCommand.d.ts

@@ -27,15 +27,16 @@ declare const TransferContactCommand_base: {
     getEndpointParameterInstructions(): import("@smithy/middleware-endpoint").EndpointParameterInstructions;
 };
 /**
- * <p>Transfers contacts from one agent or queue to another agent or queue at any point after a
- *    contact is created. You can transfer a contact to another queue by providing the flow which
- *    orchestrates the contact to the destination queue. This gives you more control over contact
+ * <p>Transfers <code>TASK</code> or <code>EMAIL</code>
+ *     contacts from one agent or queue to another agent or queue at any point
+ *    after a contact is created. You can transfer a contact to another queue by providing the flow
+ *    which orchestrates the contact to the destination queue. This gives you more control over contact
  *    handling and helps you adhere to the service level agreement (SLA) guaranteed to your
  *    customers.</p>
  *          <p>Note the following requirements:</p>
  *          <ul>
  *             <li>
- *                <p>Transfer is supported for only <code>TASK</code> contacts.</p>
+ *                <p>Transfer is supported for only <code>TASK</code> and <code>EMAIL</code> contacts.</p>
  *             </li>
  *             <li>
  *                <p>Do not use both <code>QueueId</code> and <code>UserId</code> in the same call.</p>

package/dist-types/models/models_2.d.ts

@@ -717,7 +717,12 @@ export type RealTimeContactAnalysisStatus = (typeof RealTimeContactAnalysisStatu
  */
 export interface ListRealtimeContactAnalysisSegmentsV2Response {
     /**
-     * <p>The channel of the contact. <code>Voice</code> will not be returned. </p>
+     * <p>The channel of the contact. </p>
+     *          <important>
+     *             <p>Only <code>CHAT</code> is supported. This API does not support <code>VOICE</code>. If you
+     *     attempt to use it for the VOICE channel, an <code>InvalidRequestException</code> error
+     *     occurs.</p>
+     *          </important>
      * @public
      */
     Channel: RealTimeContactAnalysisSupportedChannel | undefined;

package/dist-types/models/models_3.d.ts

@@ -856,7 +856,8 @@ export interface CreateContactRequest {
      */
     ClientToken?: string | undefined;
     /**
-     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
+     * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the
+     *    contact starting.</p>
      * @public
      */
     RelatedContactId?: string | undefined;
@@ -933,6 +934,14 @@ export interface CreateContactRequest {
      * @public
      */
     SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
+    /**
+     * <p>The ID of the previous contact when creating a transfer contact. This value can be provided
+     *    only for external audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Integrate Amazon Connect Contact Lens
+     *     with external voice systems</a> in the <i>Amazon Connect Administrator
+     *     Guide</i>.</p>
+     * @public
+     */
+    PreviousContactId?: string | undefined;
 }
 /**
  * @public
@@ -2692,7 +2701,9 @@ export interface Contact {
      */
     InitiationTimestamp?: Date | undefined;
     /**
-     * <p>The timestamp when the customer endpoint disconnected from Amazon Connect.</p>
+     * <p>The date and time that the customer endpoint disconnected from the current contact, in UTC
+     *    time. In transfer scenarios, the DisconnectTimestamp of the previous contact indicates the date
+     *    and time when that contact ended.</p>
      * @public
      */
     DisconnectTimestamp?: Date | undefined;

package/dist-types/ts3.4/models/models_3.d.ts

@@ -295,6 +295,7 @@ export interface CreateContactRequest {
   Name?: string | undefined;
   Description?: string | undefined;
   SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
+  PreviousContactId?: string | undefined;
 }
 export interface CreateEvaluationFormRequest {
   InstanceId: string | undefined;

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@aws-sdk/client-connect",
   "description": "AWS SDK for JavaScript Connect Client for Node.js, Browser and React Native",
-  "version": "3.758.0",
+  "version": "3.765.0",
   "scripts": {
     "build": "concurrently 'yarn:build:cjs' 'yarn:build:es' 'yarn:build:types'",
     "build:cjs": "node ../../scripts/compilation/inline client-connect",