@aws-sdk/client-connect 3.744.0 → 3.749.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (61) hide show
  1. package/README.md +8 -0
  2. package/dist-cjs/index.js +72 -7
  3. package/dist-es/Connect.js +2 -0
  4. package/dist-es/commands/ListAnalyticsDataLakeDataSetsCommand.js +22 -0
  5. package/dist-es/commands/index.js +1 -0
  6. package/dist-es/protocols/Aws_restJson1.js +50 -3
  7. package/dist-types/Connect.d.ts +7 -0
  8. package/dist-types/ConnectClient.d.ts +3 -2
  9. package/dist-types/commands/AssociateApprovedOriginCommand.d.ts +1 -0
  10. package/dist-types/commands/AssociateBotCommand.d.ts +1 -0
  11. package/dist-types/commands/AssociateInstanceStorageConfigCommand.d.ts +1 -0
  12. package/dist-types/commands/AssociateLambdaFunctionCommand.d.ts +1 -0
  13. package/dist-types/commands/AssociateLexBotCommand.d.ts +1 -0
  14. package/dist-types/commands/AssociateSecurityKeyCommand.d.ts +1 -0
  15. package/dist-types/commands/BatchAssociateAnalyticsDataSetCommand.d.ts +1 -0
  16. package/dist-types/commands/CreateContactCommand.d.ts +5 -1
  17. package/dist-types/commands/DeleteInstanceCommand.d.ts +1 -0
  18. package/dist-types/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  19. package/dist-types/commands/DescribeContactCommand.d.ts +11 -3
  20. package/dist-types/commands/DisassociateApprovedOriginCommand.d.ts +1 -0
  21. package/dist-types/commands/DisassociateBotCommand.d.ts +1 -0
  22. package/dist-types/commands/DisassociateInstanceStorageConfigCommand.d.ts +1 -0
  23. package/dist-types/commands/DisassociateLambdaFunctionCommand.d.ts +1 -0
  24. package/dist-types/commands/DisassociateLexBotCommand.d.ts +1 -0
  25. package/dist-types/commands/DisassociateSecurityKeyCommand.d.ts +1 -0
  26. package/dist-types/commands/ImportPhoneNumberCommand.d.ts +1 -1
  27. package/dist-types/commands/ListAnalyticsDataAssociationsCommand.d.ts +1 -0
  28. package/dist-types/commands/ListAnalyticsDataLakeDataSetsCommand.d.ts +95 -0
  29. package/dist-types/commands/ListAuthenticationProfilesCommand.d.ts +1 -1
  30. package/dist-types/commands/ListQueuesCommand.d.ts +2 -1
  31. package/dist-types/commands/ListQuickConnectsCommand.d.ts +1 -2
  32. package/dist-types/commands/ReleasePhoneNumberCommand.d.ts +1 -1
  33. package/dist-types/commands/StartChatContactCommand.d.ts +1 -1
  34. package/dist-types/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
  35. package/dist-types/commands/UpdateInstanceAttributeCommand.d.ts +1 -0
  36. package/dist-types/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -0
  37. package/dist-types/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
  38. package/dist-types/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
  39. package/dist-types/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
  40. package/dist-types/commands/UpdateTrafficDistributionCommand.d.ts +5 -0
  41. package/dist-types/commands/index.d.ts +1 -0
  42. package/dist-types/models/models_0.d.ts +68 -4
  43. package/dist-types/models/models_1.d.ts +157 -92
  44. package/dist-types/models/models_2.d.ts +116 -76
  45. package/dist-types/models/models_3.d.ts +73 -5
  46. package/dist-types/protocols/Aws_restJson1.d.ts +9 -0
  47. package/dist-types/ts3.4/Connect.d.ts +17 -0
  48. package/dist-types/ts3.4/ConnectClient.d.ts +6 -0
  49. package/dist-types/ts3.4/commands/ListAnalyticsDataLakeDataSetsCommand.d.ts +51 -0
  50. package/dist-types/ts3.4/commands/ListQueuesCommand.d.ts +2 -1
  51. package/dist-types/ts3.4/commands/ListQuickConnectsCommand.d.ts +4 -2
  52. package/dist-types/ts3.4/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
  53. package/dist-types/ts3.4/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
  54. package/dist-types/ts3.4/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
  55. package/dist-types/ts3.4/commands/index.d.ts +1 -0
  56. package/dist-types/ts3.4/models/models_0.d.ts +8 -0
  57. package/dist-types/ts3.4/models/models_1.d.ts +19 -18
  58. package/dist-types/ts3.4/models/models_2.d.ts +22 -17
  59. package/dist-types/ts3.4/models/models_3.d.ts +17 -0
  60. package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +12 -0
  61. package/package.json +11 -11
@@ -243,7 +243,7 @@ export interface DescribeAuthenticationProfileRequest {
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  }
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  /**
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  * <p>This API is in preview release for Amazon Connect and is subject to change. To
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- * request access to this API, contact Amazon Web Services Support.</p>
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+ * request access to this API, contact Amazon Web ServicesSupport.</p>
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  * <p>Information about an authentication profile. An authentication profile is a resource that
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  * stores the authentication settings for users in your contact center. You use authentication
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  * profiles to set up IP address range restrictions and session timeouts. For more information, see
@@ -3158,6 +3158,14 @@ export interface DisassociateApprovedOriginRequest {
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  * @public
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  */
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  Origin: string | undefined;
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+ /**
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+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
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+ * request. If not provided, the Amazon Web Services
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+ * SDK populates this field. For more information about idempotency, see
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+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
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+ * @public
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+ */
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+ ClientToken?: string | undefined;
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  }
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  /**
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  * @public
@@ -3178,6 +3186,14 @@ export interface DisassociateBotRequest {
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  * @public
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  */
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  LexV2Bot?: LexV2Bot | undefined;
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+ /**
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+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
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+ * request. If not provided, the Amazon Web Services
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+ * SDK populates this field. For more information about idempotency, see
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+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
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+ * @public
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+ */
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+ ClientToken?: string | undefined;
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  }
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  /**
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  * @public
@@ -3235,6 +3251,14 @@ export interface DisassociateInstanceStorageConfigRequest {
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  * @public
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  */
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  ResourceType: InstanceStorageResourceType | undefined;
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+ /**
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+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
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+ * request. If not provided, the Amazon Web Services
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+ * SDK populates this field. For more information about idempotency, see
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+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
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+ * @public
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+ */
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+ ClientToken?: string | undefined;
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  }
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  /**
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  * @public
@@ -3250,6 +3274,14 @@ export interface DisassociateLambdaFunctionRequest {
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  * @public
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  */
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  FunctionArn: string | undefined;
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+ /**
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+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
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+ * request. If not provided, the Amazon Web Services
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+ * SDK populates this field. For more information about idempotency, see
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+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
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+ * @public
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+ */
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+ ClientToken?: string | undefined;
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  }
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  /**
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  * @public
@@ -3270,6 +3302,14 @@ export interface DisassociateLexBotRequest {
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  * @public
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  */
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  LexRegion: string | undefined;
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+ /**
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+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
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+ * request. If not provided, the Amazon Web Services
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+ * SDK populates this field. For more information about idempotency, see
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+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
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+ * @public
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+ */
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+ ClientToken?: string | undefined;
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  }
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  /**
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  * @public
@@ -3340,6 +3380,14 @@ export interface DisassociateSecurityKeyRequest {
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  * @public
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  */
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  AssociationId: string | undefined;
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+ /**
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+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
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+ * request. If not provided, the Amazon Web Services
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+ * SDK populates this field. For more information about idempotency, see
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+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
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+ * @public
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+ */
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+ ClientToken?: string | undefined;
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  }
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  /**
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  * @public
@@ -5103,14 +5151,16 @@ export interface GetMetricDataV2Request {
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  * <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> |<code>CASE_TEMPLATE_ARN</code> |
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  * <code>CASE_STATUS</code> | <code>CHANNEL</code> |
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  * <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
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- * <code>FEATURE</code> | <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> |
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- * <code>FLOWS_MODULE_RESOURCE_ID</code> | <code>FLOWS_NEXT_RESOURCE_ID</code> |
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- * <code>FLOWS_NEXT_RESOURCE_QUEUE_ID</code> | <code>FLOWS_OUTCOME_TYPE</code> |
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- * <code>FLOWS_RESOURCE_ID</code> | <code>INITIATION_METHOD</code> |
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- * <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>INVOKING_RESOURCE_TYPE</code> |
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- * <code>PARENT_FLOWS_RESOURCE_ID</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code> |
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- * <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> | <code>QUEUE</code> |
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- * <code>Q_CONNECT_ENABLED</code> | </p>
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+ * <code>EVALUATION_FORM</code> | <code>EVALUATION_SECTION</code> |
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+ * <code>EVALUATION_QUESTION</code> | <code>EVALUATION_SOURCE</code> | <code>FEATURE</code> |
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+ * <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> |
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+ * <code>FLOWS_NEXT_RESOURCE_ID</code> | <code>FLOWS_NEXT_RESOURCE_QUEUE_ID</code> |
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+ * <code>FLOWS_OUTCOME_TYPE</code> | <code>FLOWS_RESOURCE_ID</code> | <code>FORM_VERSION</code> |
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+ * <code>INITIATION_METHOD</code> | <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> |
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+ * <code>INVOKING_RESOURCE_TYPE</code> | <code>PARENT_FLOWS_RESOURCE_ID</code> |
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+ * <code>RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>ROUTING_PROFILE</code> |
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+ * <code>ROUTING_STEP_EXPRESSION</code> | <code>QUEUE</code> | <code>Q_CONNECT_ENABLED</code> |
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+ * </p>
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  * </li>
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  * <li>
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  * <p>
@@ -5164,13 +5214,19 @@ export interface GetMetricDataV2Request {
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  * <code>CAMPAIGN</code> | <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> |
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  * <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> | <code>CHANNEL</code> |
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  * <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
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+ * <code>EVALUATION_FORM</code> | <code>EVALUATION_SECTION</code> |
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+ * <code>EVALUATION_QUESTION</code> | <code>EVALUATION_SOURCE</code> |
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  * <code>FLOWS_RESOURCE_ID</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> |
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  * <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> | <code>FLOWS_OUTCOME_TYPE</code> |
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- * <code>INITIATION_METHOD</code> | <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> |
5170
- * <code>INVOKING_RESOURCE_TYPE</code> | <code>PARENT_FLOWS_RESOURCE_ID</code> |
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- * <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code>
5172
- * | <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code>
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+ * <code>FORM_VERSION</code> | <code>INITIATION_METHOD</code> |
5222
+ * <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>INVOKING_RESOURCE_TYPE</code> |
5223
+ * <code>PARENT_FLOWS_RESOURCE_ID</code> | <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> |
5224
+ * <code>RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>ROUTING_PROFILE</code> |
5225
+ * <code>ROUTING_STEP_EXPRESSION</code>
5173
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  * </p>
5227
+ * <p>Type: Array of strings</p>
5228
+ * <p>Array Members: Maximum number of 4 items</p>
5229
+ * <p>Required: No</p>
5174
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  * @public
5175
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  */
5176
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  Groupings?: string[] | undefined;
@@ -5363,6 +5419,14 @@ export interface GetMetricDataV2Request {
5363
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  * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-dials-historical">Average dials per minute</a>
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  * </p>
5365
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  * </dd>
5422
+ * <dt>AVG_EVALUATION_SCORE</dt>
5423
+ * <dd>
5424
+ * <p>Unit: Percent</p>
5425
+ * <p>Valid groupings and filters: Agent, Agent Hierarchy, Channel, Evaluation Form ID, Evaluation Section ID,
5426
+ * Evaluation Question ID, Evaluation Source, Form Version, Queue, Routing Profile</p>
5427
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-agent-evaluation-score-historical">Average agent evaluation score</a>
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+ * </p>
5429
+ * </dd>
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  * <dt>AVG_FLOW_TIME</dt>
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  * <dd>
5368
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  * <p>Unit: Seconds</p>
@@ -5532,6 +5596,14 @@ export interface GetMetricDataV2Request {
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  * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-wait-time-historical">Average wait time after customer connection</a>
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  * </p>
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  * </dd>
5599
+ * <dt>AVG_WEIGHTED_EVALUATION_SCORE</dt>
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+ * <dd>
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+ * <p>Unit: Percent</p>
5602
+ * <p>Valid groupings and filters: Agent, Agent Hierarchy, Channel, Evaluation Form Id, Evaluation Section ID,
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+ * Evaluation Question ID, Evaluation Source, Form Version, Queue, Routing Profile</p>
5604
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-weighted-agent-evaluation-score-historical">Average weighted agent evaluation score</a>
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+ * </p>
5606
+ * </dd>
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  * <dt>BOT_CONVERSATIONS_COMPLETED</dt>
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  * <dd>
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  * <p>Unit: Count</p>
@@ -5794,6 +5866,14 @@ export interface GetMetricDataV2Request {
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  * delivery modes. </p>
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  * </note>
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  * </dd>
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+ * <dt>EVALUATIONS_PERFORMED</dt>
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+ * <dd>
5871
+ * <p>Unit: Count</p>
5872
+ * <p>Valid groupings and filters: Agent, Agent Hierarchy, Channel, Evaluation Form ID, Evaluation Source, Form
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+ * Version, Queue, Routing Profile</p>
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+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#evaluations-performed-historical">Evaluations performed</a>
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+ * </p>
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+ * </dd>
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  * <dt>FLOWS_OUTCOME</dt>
5798
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  * <dd>
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  * <p>Unit: Count</p>
@@ -5847,6 +5927,14 @@ export interface GetMetricDataV2Request {
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  * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#minimum-flow-time-historical">Minimum flow time</a>
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  * </p>
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  * </dd>
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+ * <dt>PERCENT_AUTOMATIC_FAILS</dt>
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+ * <dd>
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+ * <p>Unit: Percent</p>
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+ * <p>Valid groupings and filters: Agent, Agent Hierarchy, Channel, Evaluation Form ID, Evaluation Source, Form
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+ * Version, Queue, Routing Profile</p>
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+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#percent-evaluation-automatic-failures-historical">Automatic fails percent</a>
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+ * </p>
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+ * </dd>
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  * <dt>PERCENT_BOT_CONVERSATIONS_OUTCOME</dt>
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  * <dd>
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  * <p>Unit: Percent</p>
@@ -6577,6 +6665,61 @@ export interface ListAnalyticsDataAssociationsResponse {
6577
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  */
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  NextToken?: string | undefined;
6579
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  }
6668
+ /**
6669
+ * @public
6670
+ */
6671
+ export interface ListAnalyticsDataLakeDataSetsRequest {
6672
+ /**
6673
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
6674
+ * @public
6675
+ */
6676
+ InstanceId: string | undefined;
6677
+ /**
6678
+ * <p>The token for the next set of results. Use the value returned in the previous
6679
+ * response in the next request to retrieve the next set of results.</p>
6680
+ * @public
6681
+ */
6682
+ NextToken?: string | undefined;
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+ /**
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+ * <p>The maximum number of results to return per page.</p>
6685
+ * @public
6686
+ */
6687
+ MaxResults?: number | undefined;
6688
+ }
6689
+ /**
6690
+ * <p>Information about datasets that are available to associate with: <code>DataSetId</code>,
6691
+ * <code>DataSetName</code>.</p>
6692
+ * @public
6693
+ */
6694
+ export interface AnalyticsDataSetsResult {
6695
+ /**
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+ * <p>The identifier of the dataset.</p>
6697
+ * @public
6698
+ */
6699
+ DataSetId?: string | undefined;
6700
+ /**
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+ * <p>The name of the dataset.</p>
6702
+ * @public
6703
+ */
6704
+ DataSetName?: string | undefined;
6705
+ }
6706
+ /**
6707
+ * @public
6708
+ */
6709
+ export interface ListAnalyticsDataLakeDataSetsResponse {
6710
+ /**
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+ * <p>An array of successful results: <code>DataSetId</code>, <code>DataSetName</code>. This is a
6712
+ * paginated API, so <code>nextToken</code> is given if there are more results to be
6713
+ * returned.</p>
6714
+ * @public
6715
+ */
6716
+ Results?: AnalyticsDataSetsResult[] | undefined;
6717
+ /**
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+ * <p>If there are additional results, this is the token for the next set of results.</p>
6719
+ * @public
6720
+ */
6721
+ NextToken?: string | undefined;
6722
+ }
6580
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  /**
6581
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  * @public
6582
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  */
@@ -6731,7 +6874,7 @@ export interface ListAuthenticationProfilesRequest {
6731
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  }
6732
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  /**
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  * <p>This API is in preview release for Amazon Connect and is subject to change. To
6734
- * request access to this API, contact Amazon Web Services Support.</p>
6877
+ * request access to this API, contact Amazon Web ServicesSupport.</p>
6735
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  * <p>A summary of a given authentication profile.</p>
6736
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  * @public
6737
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  */
@@ -8678,84 +8821,6 @@ export interface ListQueuesRequest {
8678
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  */
8679
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  MaxResults?: number | undefined;
8680
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  }
8681
- /**
8682
- * <p>Contains summary information about a queue.</p>
8683
- * @public
8684
- */
8685
- export interface QueueSummary {
8686
- /**
8687
- * <p>The identifier of the queue.</p>
8688
- * @public
8689
- */
8690
- Id?: string | undefined;
8691
- /**
8692
- * <p>The Amazon Resource Name (ARN) of the queue.</p>
8693
- * @public
8694
- */
8695
- Arn?: string | undefined;
8696
- /**
8697
- * <p>The name of the queue.</p>
8698
- * @public
8699
- */
8700
- Name?: string | undefined;
8701
- /**
8702
- * <p>The type of queue.</p>
8703
- * @public
8704
- */
8705
- QueueType?: QueueType | undefined;
8706
- /**
8707
- * <p>The timestamp when this resource was last modified.</p>
8708
- * @public
8709
- */
8710
- LastModifiedTime?: Date | undefined;
8711
- /**
8712
- * <p>The Amazon Web Services Region where this resource was last modified.</p>
8713
- * @public
8714
- */
8715
- LastModifiedRegion?: string | undefined;
8716
- }
8717
- /**
8718
- * @public
8719
- */
8720
- export interface ListQueuesResponse {
8721
- /**
8722
- * <p>Information about the queues.</p>
8723
- * @public
8724
- */
8725
- QueueSummaryList?: QueueSummary[] | undefined;
8726
- /**
8727
- * <p>If there are additional results, this is the token for the next set of results.</p>
8728
- * @public
8729
- */
8730
- NextToken?: string | undefined;
8731
- }
8732
- /**
8733
- * @public
8734
- */
8735
- export interface ListQuickConnectsRequest {
8736
- /**
8737
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
8738
- * @public
8739
- */
8740
- InstanceId: string | undefined;
8741
- /**
8742
- * <p>The token for the next set of results. Use the value returned in the previous
8743
- * response in the next request to retrieve the next set of results.</p>
8744
- * @public
8745
- */
8746
- NextToken?: string | undefined;
8747
- /**
8748
- * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
8749
- * @public
8750
- */
8751
- MaxResults?: number | undefined;
8752
- /**
8753
- * <p>The type of quick connect. In the Amazon Connect admin website, when you create a quick connect, you are
8754
- * prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).</p>
8755
- * @public
8756
- */
8757
- QuickConnectTypes?: QuickConnectType[] | undefined;
8758
- }
8759
8824
  /**
8760
8825
  * @internal
8761
8826
  */
@@ -1,7 +1,85 @@
1
1
  import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
2
2
  import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
3
- import { ActionSummary, AgentAvailabilityTimer, AgentHierarchyGroups, AgentStatus, AgentStatusState, AllowedCapabilities, Application, Channel, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, EventSourceName, FileStatusType, FileUseCaseType, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, OutboundEmailConfig, ParticipantRole, PredefinedAttributeValues, QuickConnectConfig, Reference, RehydrationType, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateStatus, UseCaseType, UserPhoneConfig, UserProficiency, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
4
- import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, EvaluationAnswerData, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, HoursOfOperationOverride, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, QuickConnectSummary, RoutingProfile, SortOrder, TrafficDistributionGroupStatus } from "./models_1";
3
+ import { ActionSummary, AgentHierarchyGroups, AgentStatus, AgentStatusState, AllowedCapabilities, Application, Channel, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, EventSourceName, FileStatusType, FileUseCaseType, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, InstanceStorageResourceType, MonitorCapability, OutboundCallerConfig, OutboundEmailConfig, ParticipantRole, PredefinedAttributeValues, QuickConnectConfig, QuickConnectType, Reference, RehydrationType, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateStatus, UseCaseType, UserPhoneConfig, UserProficiency, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
4
+ import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, EvaluationAnswerData, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, HoursOfOperationOverride, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QueueType, QuickConnect, QuickConnectSummary, RoutingProfile, SortOrder, TrafficDistributionGroupStatus } from "./models_1";
5
+ /**
6
+ * <p>Contains summary information about a queue.</p>
7
+ * @public
8
+ */
9
+ export interface QueueSummary {
10
+ /**
11
+ * <p>The identifier of the queue.</p>
12
+ * @public
13
+ */
14
+ Id?: string | undefined;
15
+ /**
16
+ * <p>The Amazon Resource Name (ARN) of the queue.</p>
17
+ * @public
18
+ */
19
+ Arn?: string | undefined;
20
+ /**
21
+ * <p>The name of the queue.</p>
22
+ * @public
23
+ */
24
+ Name?: string | undefined;
25
+ /**
26
+ * <p>The type of queue.</p>
27
+ * @public
28
+ */
29
+ QueueType?: QueueType | undefined;
30
+ /**
31
+ * <p>The timestamp when this resource was last modified.</p>
32
+ * @public
33
+ */
34
+ LastModifiedTime?: Date | undefined;
35
+ /**
36
+ * <p>The Amazon Web Services Region where this resource was last modified.</p>
37
+ * @public
38
+ */
39
+ LastModifiedRegion?: string | undefined;
40
+ }
41
+ /**
42
+ * @public
43
+ */
44
+ export interface ListQueuesResponse {
45
+ /**
46
+ * <p>Information about the queues.</p>
47
+ * @public
48
+ */
49
+ QueueSummaryList?: QueueSummary[] | undefined;
50
+ /**
51
+ * <p>If there are additional results, this is the token for the next set of results.</p>
52
+ * @public
53
+ */
54
+ NextToken?: string | undefined;
55
+ }
56
+ /**
57
+ * @public
58
+ */
59
+ export interface ListQuickConnectsRequest {
60
+ /**
61
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
62
+ * @public
63
+ */
64
+ InstanceId: string | undefined;
65
+ /**
66
+ * <p>The token for the next set of results. Use the value returned in the previous
67
+ * response in the next request to retrieve the next set of results.</p>
68
+ * @public
69
+ */
70
+ NextToken?: string | undefined;
71
+ /**
72
+ * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
73
+ * @public
74
+ */
75
+ MaxResults?: number | undefined;
76
+ /**
77
+ * <p>The type of quick connect. In the Amazon Connect admin website, when you create a quick connect, you are
78
+ * prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).</p>
79
+ * @public
80
+ */
81
+ QuickConnectTypes?: QuickConnectType[] | undefined;
82
+ }
5
83
  /**
6
84
  * @public
7
85
  */
@@ -3093,34 +3171,41 @@ export interface SearchResourceTagsRequest {
3093
3171
  InstanceId: string | undefined;
3094
3172
  /**
3095
3173
  * <p>The list of resource types to be used to search tags from. If not provided or if any empty
3096
- * list is provided, this API will search from all supported resource types.</p>
3174
+ * list is provided, this API will search from all supported resource types. Note that lowercase and
3175
+ * - are required.</p>
3097
3176
  * <p class="title">
3098
3177
  * <b>Supported resource types</b>
3099
3178
  * </p>
3100
3179
  * <ul>
3101
3180
  * <li>
3102
- * <p>AGENT</p>
3181
+ * <p>agent</p>
3182
+ * </li>
3183
+ * <li>
3184
+ * <p>agent-state</p>
3103
3185
  * </li>
3104
3186
  * <li>
3105
- * <p>ROUTING_PROFILE</p>
3187
+ * <p>routing-profile</p>
3106
3188
  * </li>
3107
3189
  * <li>
3108
- * <p>STANDARD_QUEUE</p>
3190
+ * <p>standard-queue</p>
3109
3191
  * </li>
3110
3192
  * <li>
3111
- * <p>SECURITY_PROFILE</p>
3193
+ * <p>security-profile</p>
3112
3194
  * </li>
3113
3195
  * <li>
3114
- * <p>OPERATING_HOURS</p>
3196
+ * <p>operating-hours</p>
3115
3197
  * </li>
3116
3198
  * <li>
3117
- * <p>PROMPT</p>
3199
+ * <p>prompt</p>
3118
3200
  * </li>
3119
3201
  * <li>
3120
- * <p>CONTACT_FLOW</p>
3202
+ * <p>contact-flow</p>
3121
3203
  * </li>
3122
3204
  * <li>
3123
- * <p>FLOW_MODULE</p>
3205
+ * <p>flow- module</p>
3206
+ * </li>
3207
+ * <li>
3208
+ * <p>transfer-destination (also known as quick connect)</p>
3124
3209
  * </li>
3125
3210
  * </ul>
3126
3211
  * @public
@@ -5565,8 +5650,9 @@ export interface UpdateContactAttributesRequest {
5565
5650
  * other contact attributes.</p>
5566
5651
  * <p>You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys
5567
5652
  * can include only alphanumeric, dash, and underscore characters.</p>
5568
- * <p>When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch
5569
- * of the flow. As a mitigation, consider the following options:</p>
5653
+ * <p>In the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/set-contact-attributes.html">Set contact attributes</a>
5654
+ * block, when the attributes for a contact exceed 32 KB, the contact is routed down the Error
5655
+ * branch of the flow. As a mitigation, consider the following options:</p>
5570
5656
  * <ul>
5571
5657
  * <li>
5572
5658
  * <p>Remove unnecessary attributes by setting their values to empty.</p>
@@ -5999,7 +6085,7 @@ export interface UpdateInstanceAttributeRequest {
5999
6085
  * <p>The type of attribute.</p>
6000
6086
  * <note>
6001
6087
  * <p>Only allowlisted customers can consume USE_CUSTOM_TTS_VOICES. To access this feature,
6002
- * contact Amazon Web Services Support for allowlisting.</p>
6088
+ * contact Amazon Web ServicesSupport for allowlisting.</p>
6003
6089
  * </note>
6004
6090
  * @public
6005
6091
  */
@@ -6009,6 +6095,14 @@ export interface UpdateInstanceAttributeRequest {
6009
6095
  * @public
6010
6096
  */
6011
6097
  Value: string | undefined;
6098
+ /**
6099
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
6100
+ * request. If not provided, the Amazon Web Services
6101
+ * SDK populates this field. For more information about idempotency, see
6102
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
6103
+ * @public
6104
+ */
6105
+ ClientToken?: string | undefined;
6012
6106
  }
6013
6107
  /**
6014
6108
  * @public
@@ -6034,6 +6128,14 @@ export interface UpdateInstanceStorageConfigRequest {
6034
6128
  * @public
6035
6129
  */
6036
6130
  StorageConfig: InstanceStorageConfig | undefined;
6131
+ /**
6132
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
6133
+ * request. If not provided, the Amazon Web Services
6134
+ * SDK populates this field. For more information about idempotency, see
6135
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
6136
+ * @public
6137
+ */
6138
+ ClientToken?: string | undefined;
6037
6139
  }
6038
6140
  /**
6039
6141
  * @public
@@ -6558,68 +6660,6 @@ export interface UpdateQuickConnectNameRequest {
6558
6660
  */
6559
6661
  Description?: string | undefined;
6560
6662
  }
6561
- /**
6562
- * @public
6563
- */
6564
- export interface UpdateRoutingProfileAgentAvailabilityTimerRequest {
6565
- /**
6566
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
6567
- * @public
6568
- */
6569
- InstanceId: string | undefined;
6570
- /**
6571
- * <p>The identifier of the routing profile.</p>
6572
- * @public
6573
- */
6574
- RoutingProfileId: string | undefined;
6575
- /**
6576
- * <p>Whether agents with this routing profile will have their routing order calculated based on
6577
- * <i>time since their last inbound contact</i> or <i>longest idle
6578
- * time</i>. </p>
6579
- * @public
6580
- */
6581
- AgentAvailabilityTimer: AgentAvailabilityTimer | undefined;
6582
- }
6583
- /**
6584
- * @public
6585
- */
6586
- export interface UpdateRoutingProfileConcurrencyRequest {
6587
- /**
6588
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
6589
- * @public
6590
- */
6591
- InstanceId: string | undefined;
6592
- /**
6593
- * <p>The identifier of the routing profile.</p>
6594
- * @public
6595
- */
6596
- RoutingProfileId: string | undefined;
6597
- /**
6598
- * <p>The channels that agents can handle in the Contact Control Panel (CCP).</p>
6599
- * @public
6600
- */
6601
- MediaConcurrencies: MediaConcurrency[] | undefined;
6602
- }
6603
- /**
6604
- * @public
6605
- */
6606
- export interface UpdateRoutingProfileDefaultOutboundQueueRequest {
6607
- /**
6608
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
6609
- * @public
6610
- */
6611
- InstanceId: string | undefined;
6612
- /**
6613
- * <p>The identifier of the routing profile.</p>
6614
- * @public
6615
- */
6616
- RoutingProfileId: string | undefined;
6617
- /**
6618
- * <p>The identifier for the default outbound queue.</p>
6619
- * @public
6620
- */
6621
- DefaultOutboundQueueId: string | undefined;
6622
- }
6623
6663
  /**
6624
6664
  * @internal
6625
6665
  */