@aws-sdk/client-connect 3.703.0 → 3.709.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +18 -2
- package/dist-cjs/index.js +158 -60
- package/dist-es/Connect.js +4 -0
- package/dist-es/commands/CreateContactCommand.js +1 -1
- package/dist-es/commands/CreatePushNotificationRegistrationCommand.js +22 -0
- package/dist-es/commands/DeletePushNotificationRegistrationCommand.js +22 -0
- package/dist-es/commands/index.js +2 -0
- package/dist-es/models/models_0.js +5 -0
- package/dist-es/models/models_1.js +0 -16
- package/dist-es/models/models_2.js +16 -5
- package/dist-es/models/models_3.js +5 -0
- package/dist-es/protocols/Aws_restJson1.js +55 -0
- package/dist-types/Connect.d.ts +16 -2
- package/dist-types/ConnectClient.d.ts +6 -4
- package/dist-types/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/commands/CreateEvaluationFormCommand.d.ts +1 -1
- package/dist-types/commands/CreatePushNotificationRegistrationCommand.d.ts +101 -0
- package/dist-types/commands/DeletePushNotificationRegistrationCommand.d.ts +86 -0
- package/dist-types/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
- package/dist-types/commands/DeleteViewCommand.d.ts +1 -1
- package/dist-types/commands/DeleteViewVersionCommand.d.ts +1 -1
- package/dist-types/commands/DeleteVocabularyCommand.d.ts +1 -2
- package/dist-types/commands/DescribePhoneNumberCommand.d.ts +1 -2
- package/dist-types/commands/ImportPhoneNumberCommand.d.ts +2 -3
- package/dist-types/commands/SendChatIntegrationEventCommand.d.ts +2 -2
- package/dist-types/commands/StartOutboundChatContactCommand.d.ts +1 -1
- package/dist-types/commands/index.d.ts +2 -0
- package/dist-types/index.d.ts +2 -2
- package/dist-types/models/models_0.d.ts +120 -85
- package/dist-types/models/models_1.d.ts +102 -174
- package/dist-types/models/models_2.d.ts +158 -260
- package/dist-types/models/models_3.d.ts +262 -7
- package/dist-types/protocols/Aws_restJson1.d.ts +18 -0
- package/dist-types/ts3.4/Connect.d.ts +46 -0
- package/dist-types/ts3.4/ConnectClient.d.ts +12 -0
- package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/CreateEvaluationFormCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/CreatePushNotificationRegistrationCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/DeletePushNotificationRegistrationCommand.d.ts +51 -0
- package/dist-types/ts3.4/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteViewCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteViewVersionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/index.d.ts +2 -0
- package/dist-types/ts3.4/models/models_0.d.ts +28 -19
- package/dist-types/ts3.4/models/models_1.d.ts +19 -43
- package/dist-types/ts3.4/models/models_2.d.ts +46 -58
- package/dist-types/ts3.4/models/models_3.d.ts +55 -3
- package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +24 -0
- package/package.json +35 -35
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@@ -1208,11 +1208,13 @@ export interface AssociateFlowRequest {
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* <p>The identifier of the resource.</p>
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* <ul>
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* <li>
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* <p>Amazon Web Services End User Messaging SMS phone number ARN when using
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* <p>Amazon Web Services End User Messaging SMS phone number ARN when using
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* <code>SMS_PHONE_NUMBER</code>
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* </p>
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* </li>
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* <li>
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* <p>Amazon Web Services End User Messaging Social phone number ARN when using
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* <p>Amazon Web Services End User Messaging Social phone number ARN when using
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* <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
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* </p>
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* </li>
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* </ul>
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* <p>A list of resource identifiers to retrieve flow associations.</p>
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* <ul>
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* <li>
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* <p>Amazon Web Services End User Messaging SMS phone number ARN when using
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* <p>Amazon Web Services End User Messaging SMS phone number ARN when using
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* <code>SMS_PHONE_NUMBER</code>
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* </p>
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* </li>
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* <li>
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* <p>Amazon Web Services End User Messaging Social phone number ARN when using
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* <p>Amazon Web Services End User Messaging Social phone number ARN when using
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* <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
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* </p>
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* </li>
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* </ul>
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/**
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* <p>The Amazon Resource Name (ARN) of the integration.</p>
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* <note>
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* <p>When integrating with Amazon Web Services End User Messaging, the Amazon Connect and
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*
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* <p>When integrating with Amazon Web Services End User Messaging, the Amazon Connect and
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* Amazon Web Services End User Messaging instances must be in the same account.</p>
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* </note>
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* @public
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*/
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*/
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PromptId?: string | undefined;
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}
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/**
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* <p>The contact configuration for push notification registration.</p>
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* @public
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*/
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export interface ContactConfiguration {
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/**
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* <p>The identifier of the contact within the Amazon Connect instance.</p>
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* @public
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*/
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ContactId: string | undefined;
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/**
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* <p>The role of the participant in the chat conversation.</p>
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* @public
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*/
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ParticipantRole?: ParticipantRole | undefined;
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/**
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* <p>Whether to include raw connect message in the push notification payload. Default is
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* <code>False</code>.</p>
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* @public
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*/
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IncludeRawMessage?: boolean | undefined;
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}
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/**
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* @public
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* @enum
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*/
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export declare const DeviceType: {
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readonly APNS: "APNS";
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readonly APNS_SANDBOX: "APNS_SANDBOX";
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readonly GCM: "GCM";
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};
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/**
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* @public
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*/
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export type DeviceType = (typeof DeviceType)[keyof typeof DeviceType];
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/**
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* @public
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*/
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export interface CreatePushNotificationRegistrationRequest {
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/**
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the
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* Amazon Resource Name (ARN) of the instance.</p>
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* @public
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*/
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InstanceId: string | undefined;
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/**
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* <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
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* request. If not provided, the Amazon Web Services
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* SDK populates this field. For more information about idempotency, see
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* <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
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* @public
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*/
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ClientToken?: string | undefined;
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/**
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* <p>The Amazon Resource Name (ARN) of the Pinpoint application.</p>
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* @public
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*/
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PinpointAppArn: string | undefined;
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/**
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* <p>The push notification token issued by the Apple or Google gateways.</p>
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* @public
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*/
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DeviceToken: string | undefined;
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/**
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* <p>The device type to use when sending the message.</p>
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* @public
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*/
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DeviceType: DeviceType | undefined;
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/**
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* <p>The contact configuration for push notification registration.</p>
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* @public
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*/
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ContactConfiguration: ContactConfiguration | undefined;
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}
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/**
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* @public
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*/
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export interface CreatePushNotificationRegistrationResponse {
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/**
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* <p>The identifier for the registration.</p>
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* @public
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*/
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RegistrationId: string | undefined;
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}
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/**
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* <p>The outbound caller ID name, number, and outbound whisper flow.</p>
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* @public
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PromptId: string | undefined;
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}
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/**
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* @public
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*/
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export interface DeletePushNotificationRegistrationRequest {
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/**
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the
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* Amazon Resource Name (ARN) of the instance.</p>
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* @public
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*/
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InstanceId: string | undefined;
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/**
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* <p>The identifier for the registration.</p>
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* @public
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*/
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RegistrationId: string | undefined;
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/**
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* <p>The identifier of the contact within the Amazon Connect instance.</p>
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* @public
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*/
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ContactId: string | undefined;
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}
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/**
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* @public
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*/
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export interface DeletePushNotificationRegistrationResponse {
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}
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UserId: string | undefined;
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export interface DeleteUserHierarchyGroupRequest {
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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export interface DeleteViewRequest {
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export interface DeleteVocabularyRequest {
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import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
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import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
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import { AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentQualityMetrics, AgentsCriteria, AgentStatus, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, AudioQualityMetricsInfo, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, CreatedByInfo, DeviceInfo, DirectoryType, Distribution, EndpointType, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, ParticipantRole, PredefinedAttributeValues, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceStatus, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserPhoneConfig, View, VocabularyLanguageCode, VocabularyState } from "./models_0";
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/**
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
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* @public
|
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*/
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InstanceId: string | undefined;
|
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}
|
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/**
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* @public
|
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*/
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export interface DeleteViewRequest {
|
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|
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/**
|
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|
+
* <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
|
|
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|
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* the instance.</p>
|
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* @public
|
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*/
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InstanceId: string | undefined;
|
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/**
|
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|
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* <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
|
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|
+
* used.</p>
|
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* @public
|
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+
*/
|
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ViewId: string | undefined;
|
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}
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|
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/**
|
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* @public
|
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*/
|
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|
+
export interface DeleteViewResponse {
|
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|
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}
|
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|
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/**
|
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|
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* @public
|
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|
+
*/
|
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|
+
export interface DeleteViewVersionRequest {
|
|
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|
+
/**
|
|
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|
+
* <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
|
|
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|
+
* the instance.</p>
|
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|
+
* @public
|
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+
*/
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|
+
InstanceId: string | undefined;
|
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|
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/**
|
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|
+
* <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
|
|
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|
+
* used.</p>
|
|
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|
+
* @public
|
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|
+
*/
|
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|
+
ViewId: string | undefined;
|
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|
+
/**
|
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* <p>The version number of the view.</p>
|
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+
* @public
|
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|
+
*/
|
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|
+
ViewVersion: number | undefined;
|
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+
}
|
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|
+
/**
|
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|
+
* @public
|
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|
+
*/
|
|
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|
+
export interface DeleteViewVersionResponse {
|
|
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|
+
}
|
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|
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/**
|
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|
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* @public
|
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|
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*/
|
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|
+
export interface DeleteVocabularyRequest {
|
|
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|
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/**
|
|
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|
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
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|
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* @public
|
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*/
|
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|
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InstanceId: string | undefined;
|
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|
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/**
|
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|
+
* <p>The identifier of the custom vocabulary.</p>
|
|
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|
+
* @public
|
|
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|
+
*/
|
|
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|
+
VocabularyId: string | undefined;
|
|
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|
+
}
|
|
4
83
|
/**
|
|
5
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|
* @public
|
|
6
85
|
*/
|
|
@@ -1704,8 +1783,9 @@ export interface ClaimedPhoneNumberSummary {
|
|
|
1704
1783
|
PhoneNumberStatus?: PhoneNumberStatus | undefined;
|
|
1705
1784
|
/**
|
|
1706
1785
|
* <p>The claimed phone number ARN that was previously imported from the external service, such as
|
|
1707
|
-
*
|
|
1708
|
-
* that was imported from Amazon Web Services End User
|
|
1786
|
+
* Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it
|
|
1787
|
+
* looks like the ARN of the phone number that was imported from Amazon Web Services End User
|
|
1788
|
+
* Messaging.</p>
|
|
1709
1789
|
* @public
|
|
1710
1790
|
*/
|
|
1711
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|
SourcePhoneNumberArn?: string | undefined;
|
|
@@ -2912,11 +2992,13 @@ export interface DisassociateFlowRequest {
|
|
|
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2992
|
* <p>The identifier of the resource.</p>
|
|
2913
2993
|
* <ul>
|
|
2914
2994
|
* <li>
|
|
2915
|
-
* <p>Amazon Web Services End User Messaging SMS phone number ARN when using
|
|
2995
|
+
* <p>Amazon Web Services End User Messaging SMS phone number ARN when using
|
|
2996
|
+
* <code>SMS_PHONE_NUMBER</code>
|
|
2916
2997
|
* </p>
|
|
2917
2998
|
* </li>
|
|
2918
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|
* <li>
|
|
2919
|
-
* <p>Amazon Web Services End User Messaging Social phone number ARN when using
|
|
3000
|
+
* <p>Amazon Web Services End User Messaging Social phone number ARN when using
|
|
3001
|
+
* <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
|
|
2920
3002
|
* </p>
|
|
2921
3003
|
* </li>
|
|
2922
3004
|
* </ul>
|
|
@@ -4024,11 +4106,13 @@ export interface GetFlowAssociationRequest {
|
|
|
4024
4106
|
* <p>The identifier of the resource.</p>
|
|
4025
4107
|
* <ul>
|
|
4026
4108
|
* <li>
|
|
4027
|
-
* <p>Amazon Web Services End User Messaging SMS phone number ARN when using
|
|
4109
|
+
* <p>Amazon Web Services End User Messaging SMS phone number ARN when using
|
|
4110
|
+
* <code>SMS_PHONE_NUMBER</code>
|
|
4028
4111
|
* </p>
|
|
4029
4112
|
* </li>
|
|
4030
4113
|
* <li>
|
|
4031
|
-
* <p>Amazon Web Services End User Messaging Social phone number ARN when using
|
|
4114
|
+
* <p>Amazon Web Services End User Messaging Social phone number ARN when using
|
|
4115
|
+
* <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
|
|
4032
4116
|
* </p>
|
|
4033
4117
|
* </li>
|
|
4034
4118
|
* </ul>
|
|
@@ -4558,18 +4642,14 @@ export interface MetricFilterV2 {
|
|
|
4558
4642
|
* <p>For valid values of the metric-level filter <code>FLOWS_OUTCOME_TYPE</code>, see the
|
|
4559
4643
|
* description for the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#flows-outcome-historical">Flow outcome</a> metric in the <i>Amazon Connect Administrator
|
|
4560
4644
|
* Guide</i>.</p>
|
|
4561
|
-
* <p>For valid values of the metric-level filter <code>BOT_CONVERSATION_OUTCOME_TYPE</code>, see
|
|
4562
|
-
* description for the
|
|
4563
|
-
*
|
|
4564
|
-
*
|
|
4565
|
-
* in the <i>Amazon Connect Administrator
|
|
4566
|
-
* Guide</i>.</p>
|
|
4567
|
-
* <p>For valid values of the metric-level filter <code>BOT_INTENT_OUTCOME_TYPE</code>, see the description for
|
|
4568
|
-
* the
|
|
4569
|
-
* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed-metric">Bot intents completed</a>
|
|
4570
|
-
*
|
|
4571
|
-
* metric in the <i>Amazon Connect Administrator
|
|
4645
|
+
* <p>For valid values of the metric-level filter <code>BOT_CONVERSATION_OUTCOME_TYPE</code>, see
|
|
4646
|
+
* the description for the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-conversations-completed-metric">Bot
|
|
4647
|
+
* conversations completed</a> in the <i>Amazon Connect Administrator
|
|
4572
4648
|
* Guide</i>.</p>
|
|
4649
|
+
* <p>For valid values of the metric-level filter <code>BOT_INTENT_OUTCOME_TYPE</code>, see the
|
|
4650
|
+
* description for the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed-metric">Bot intents
|
|
4651
|
+
* completed</a> metric in the <i>Amazon Connect Administrator
|
|
4652
|
+
* Guide</i>.</p>
|
|
4573
4653
|
* @public
|
|
4574
4654
|
*/
|
|
4575
4655
|
MetricFilterValues?: string[] | undefined;
|
|
@@ -6102,8 +6182,8 @@ export interface ImportPhoneNumberRequest {
|
|
|
6102
6182
|
*/
|
|
6103
6183
|
InstanceId: string | undefined;
|
|
6104
6184
|
/**
|
|
6105
|
-
* <p>The claimed phone number ARN being imported from the external service, such as Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it looks
|
|
6106
|
-
* import from Amazon Web Services End User Messaging.</p>
|
|
6185
|
+
* <p>The claimed phone number ARN being imported from the external service, such as Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it looks
|
|
6186
|
+
* like the ARN of the phone number to import from Amazon Web Services End User Messaging.</p>
|
|
6107
6187
|
* @public
|
|
6108
6188
|
*/
|
|
6109
6189
|
SourcePhoneNumberArn: string | undefined;
|
|
@@ -7999,8 +8079,9 @@ export interface ListPhoneNumbersSummary {
|
|
|
7999
8079
|
PhoneNumberDescription?: string | undefined;
|
|
8000
8080
|
/**
|
|
8001
8081
|
* <p>The claimed phone number ARN that was previously imported from the external service, such as
|
|
8002
|
-
*
|
|
8003
|
-
* that was imported from Amazon Web Services End User
|
|
8082
|
+
* Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it
|
|
8083
|
+
* looks like the ARN of the phone number that was imported from Amazon Web Services End User
|
|
8084
|
+
* Messaging.</p>
|
|
8004
8085
|
* @public
|
|
8005
8086
|
*/
|
|
8006
8087
|
SourcePhoneNumberArn?: string | undefined;
|
|
@@ -8706,159 +8787,6 @@ export interface RealTimeContactAnalysisSegmentIssues {
|
|
|
8706
8787
|
*/
|
|
8707
8788
|
IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
|
|
8708
8789
|
}
|
|
8709
|
-
/**
|
|
8710
|
-
* @public
|
|
8711
|
-
* @enum
|
|
8712
|
-
*/
|
|
8713
|
-
export declare const RealTimeContactAnalysisPostContactSummaryFailureCode: {
|
|
8714
|
-
readonly FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES";
|
|
8715
|
-
readonly INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT";
|
|
8716
|
-
readonly INTERNAL_ERROR: "INTERNAL_ERROR";
|
|
8717
|
-
readonly INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION";
|
|
8718
|
-
readonly QUOTA_EXCEEDED: "QUOTA_EXCEEDED";
|
|
8719
|
-
};
|
|
8720
|
-
/**
|
|
8721
|
-
* @public
|
|
8722
|
-
*/
|
|
8723
|
-
export type RealTimeContactAnalysisPostContactSummaryFailureCode = (typeof RealTimeContactAnalysisPostContactSummaryFailureCode)[keyof typeof RealTimeContactAnalysisPostContactSummaryFailureCode];
|
|
8724
|
-
/**
|
|
8725
|
-
* @public
|
|
8726
|
-
* @enum
|
|
8727
|
-
*/
|
|
8728
|
-
export declare const RealTimeContactAnalysisPostContactSummaryStatus: {
|
|
8729
|
-
readonly COMPLETED: "COMPLETED";
|
|
8730
|
-
readonly FAILED: "FAILED";
|
|
8731
|
-
};
|
|
8732
|
-
/**
|
|
8733
|
-
* @public
|
|
8734
|
-
*/
|
|
8735
|
-
export type RealTimeContactAnalysisPostContactSummaryStatus = (typeof RealTimeContactAnalysisPostContactSummaryStatus)[keyof typeof RealTimeContactAnalysisPostContactSummaryStatus];
|
|
8736
|
-
/**
|
|
8737
|
-
* <p>Information about the post-contact summary for a real-time contact segment.</p>
|
|
8738
|
-
* @public
|
|
8739
|
-
*/
|
|
8740
|
-
export interface RealTimeContactAnalysisSegmentPostContactSummary {
|
|
8741
|
-
/**
|
|
8742
|
-
* <p>The content of the summary.</p>
|
|
8743
|
-
* @public
|
|
8744
|
-
*/
|
|
8745
|
-
Content?: string | undefined;
|
|
8746
|
-
/**
|
|
8747
|
-
* <p>Whether the summary was successfully COMPLETED or FAILED to be generated.</p>
|
|
8748
|
-
* @public
|
|
8749
|
-
*/
|
|
8750
|
-
Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
|
|
8751
|
-
/**
|
|
8752
|
-
* <p>If the summary failed to be generated, one of the following failure codes occurs:</p>
|
|
8753
|
-
* <ul>
|
|
8754
|
-
* <li>
|
|
8755
|
-
* <p>
|
|
8756
|
-
* <code>QUOTA_EXCEEDED</code>: The number of concurrent analytics jobs reached your service
|
|
8757
|
-
* quota.</p>
|
|
8758
|
-
* </li>
|
|
8759
|
-
* <li>
|
|
8760
|
-
* <p>
|
|
8761
|
-
* <code>INSUFFICIENT_CONVERSATION_CONTENT</code>: The conversation needs to have at least
|
|
8762
|
-
* one turn from both the participants in order to generate the summary.</p>
|
|
8763
|
-
* </li>
|
|
8764
|
-
* <li>
|
|
8765
|
-
* <p>
|
|
8766
|
-
* <code>FAILED_SAFETY_GUIDELINES</code>: The generated summary cannot be provided because it
|
|
8767
|
-
* failed to meet system safety guidelines.</p>
|
|
8768
|
-
* </li>
|
|
8769
|
-
* <li>
|
|
8770
|
-
* <p>
|
|
8771
|
-
* <code>INVALID_ANALYSIS_CONFIGURATION</code>: This code occurs when, for example, you're
|
|
8772
|
-
* using a <a href="https://docs.aws.amazon.com/connect/latest/adminguide/supported-languages.html#supported-languages-contact-lens">language</a> that isn't supported by generative AI-powered post-contact summaries.
|
|
8773
|
-
* </p>
|
|
8774
|
-
* </li>
|
|
8775
|
-
* <li>
|
|
8776
|
-
* <p>
|
|
8777
|
-
* <code>INTERNAL_ERROR</code>: Internal system error.</p>
|
|
8778
|
-
* </li>
|
|
8779
|
-
* </ul>
|
|
8780
|
-
* @public
|
|
8781
|
-
*/
|
|
8782
|
-
FailureCode?: RealTimeContactAnalysisPostContactSummaryFailureCode | undefined;
|
|
8783
|
-
}
|
|
8784
|
-
/**
|
|
8785
|
-
* <p>Object describing redaction applied to the segment.</p>
|
|
8786
|
-
* @public
|
|
8787
|
-
*/
|
|
8788
|
-
export interface RealTimeContactAnalysisTranscriptItemRedaction {
|
|
8789
|
-
/**
|
|
8790
|
-
* <p>List of character intervals each describing a part of the text that was redacted. For
|
|
8791
|
-
* <code>OutputType.Raw</code>, part of the original text that contains data that can be redacted.
|
|
8792
|
-
* For <code> OutputType.Redacted</code>, part of the string with redaction tag.</p>
|
|
8793
|
-
* @public
|
|
8794
|
-
*/
|
|
8795
|
-
CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
|
|
8796
|
-
}
|
|
8797
|
-
/**
|
|
8798
|
-
* @public
|
|
8799
|
-
* @enum
|
|
8800
|
-
*/
|
|
8801
|
-
export declare const RealTimeContactAnalysisSentimentLabel: {
|
|
8802
|
-
readonly NEGATIVE: "NEGATIVE";
|
|
8803
|
-
readonly NEUTRAL: "NEUTRAL";
|
|
8804
|
-
readonly POSITIVE: "POSITIVE";
|
|
8805
|
-
};
|
|
8806
|
-
/**
|
|
8807
|
-
* @public
|
|
8808
|
-
*/
|
|
8809
|
-
export type RealTimeContactAnalysisSentimentLabel = (typeof RealTimeContactAnalysisSentimentLabel)[keyof typeof RealTimeContactAnalysisSentimentLabel];
|
|
8810
|
-
/**
|
|
8811
|
-
* <p>The analyzed transcript segment.</p>
|
|
8812
|
-
* @public
|
|
8813
|
-
*/
|
|
8814
|
-
export interface RealTimeContactAnalysisSegmentTranscript {
|
|
8815
|
-
/**
|
|
8816
|
-
* <p>The identifier of the transcript.</p>
|
|
8817
|
-
* @public
|
|
8818
|
-
*/
|
|
8819
|
-
Id: string | undefined;
|
|
8820
|
-
/**
|
|
8821
|
-
* <p>The identifier of the participant.</p>
|
|
8822
|
-
* @public
|
|
8823
|
-
*/
|
|
8824
|
-
ParticipantId: string | undefined;
|
|
8825
|
-
/**
|
|
8826
|
-
* <p>The role of the participant. For example, is it a customer, agent, or system.</p>
|
|
8827
|
-
* @public
|
|
8828
|
-
*/
|
|
8829
|
-
ParticipantRole: ParticipantRole | undefined;
|
|
8830
|
-
/**
|
|
8831
|
-
* <p>The display name of the participant.</p>
|
|
8832
|
-
* @public
|
|
8833
|
-
*/
|
|
8834
|
-
DisplayName?: string | undefined;
|
|
8835
|
-
/**
|
|
8836
|
-
* <p>The content of the transcript. Can be redacted.</p>
|
|
8837
|
-
* @public
|
|
8838
|
-
*/
|
|
8839
|
-
Content: string | undefined;
|
|
8840
|
-
/**
|
|
8841
|
-
* <p>The type of content of the item. For example, <code>text/plain</code>.</p>
|
|
8842
|
-
* @public
|
|
8843
|
-
*/
|
|
8844
|
-
ContentType?: string | undefined;
|
|
8845
|
-
/**
|
|
8846
|
-
* <p>Field describing the time of the event. It can have different representations of time.</p>
|
|
8847
|
-
* @public
|
|
8848
|
-
*/
|
|
8849
|
-
Time: RealTimeContactAnalysisTimeData | undefined;
|
|
8850
|
-
/**
|
|
8851
|
-
* <p>Object describing redaction that was applied to the transcript. If transcript has the field
|
|
8852
|
-
* it means part of the transcript was redacted.</p>
|
|
8853
|
-
* @public
|
|
8854
|
-
*/
|
|
8855
|
-
Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
|
|
8856
|
-
/**
|
|
8857
|
-
* <p>The sentiment detected for this piece of transcript.</p>
|
|
8858
|
-
* @public
|
|
8859
|
-
*/
|
|
8860
|
-
Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
|
|
8861
|
-
}
|
|
8862
8790
|
/**
|
|
8863
8791
|
* @internal
|
|
8864
8792
|
*/
|