@aws-sdk/client-connect 3.701.0 → 3.709.0

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Files changed (62) hide show
  1. package/README.md +18 -2
  2. package/dist-cjs/index.js +186 -63
  3. package/dist-es/Connect.js +4 -0
  4. package/dist-es/commands/CreateContactCommand.js +1 -1
  5. package/dist-es/commands/CreatePushNotificationRegistrationCommand.js +22 -0
  6. package/dist-es/commands/DeletePushNotificationRegistrationCommand.js +22 -0
  7. package/dist-es/commands/index.js +2 -0
  8. package/dist-es/models/models_0.js +11 -0
  9. package/dist-es/models/models_1.js +0 -16
  10. package/dist-es/models/models_2.js +24 -5
  11. package/dist-es/models/models_3.js +5 -0
  12. package/dist-es/protocols/Aws_restJson1.js +62 -0
  13. package/dist-types/Connect.d.ts +16 -2
  14. package/dist-types/ConnectClient.d.ts +6 -4
  15. package/dist-types/commands/AssociateFlowCommand.d.ts +1 -1
  16. package/dist-types/commands/BatchGetFlowAssociationCommand.d.ts +2 -2
  17. package/dist-types/commands/CreateContactCommand.d.ts +1 -1
  18. package/dist-types/commands/CreateEvaluationFormCommand.d.ts +1 -1
  19. package/dist-types/commands/CreateIntegrationAssociationCommand.d.ts +1 -1
  20. package/dist-types/commands/CreatePushNotificationRegistrationCommand.d.ts +101 -0
  21. package/dist-types/commands/DeletePushNotificationRegistrationCommand.d.ts +86 -0
  22. package/dist-types/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
  23. package/dist-types/commands/DeleteViewCommand.d.ts +1 -1
  24. package/dist-types/commands/DeleteViewVersionCommand.d.ts +1 -1
  25. package/dist-types/commands/DeleteVocabularyCommand.d.ts +1 -2
  26. package/dist-types/commands/DescribePhoneNumberCommand.d.ts +1 -2
  27. package/dist-types/commands/DisassociateFlowCommand.d.ts +1 -1
  28. package/dist-types/commands/GetFlowAssociationCommand.d.ts +2 -2
  29. package/dist-types/commands/ImportPhoneNumberCommand.d.ts +2 -3
  30. package/dist-types/commands/ListFlowAssociationsCommand.d.ts +2 -2
  31. package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +2 -2
  32. package/dist-types/commands/ResumeContactRecordingCommand.d.ts +1 -0
  33. package/dist-types/commands/SendChatIntegrationEventCommand.d.ts +2 -2
  34. package/dist-types/commands/StartContactRecordingCommand.d.ts +1 -0
  35. package/dist-types/commands/StartOutboundChatContactCommand.d.ts +2 -2
  36. package/dist-types/commands/StopContactRecordingCommand.d.ts +1 -0
  37. package/dist-types/commands/SuspendContactRecordingCommand.d.ts +1 -0
  38. package/dist-types/commands/UpdateContactCommand.d.ts +21 -0
  39. package/dist-types/commands/index.d.ts +2 -0
  40. package/dist-types/index.d.ts +2 -2
  41. package/dist-types/models/models_0.d.ts +142 -81
  42. package/dist-types/models/models_1.d.ts +202 -171
  43. package/dist-types/models/models_2.d.ts +215 -400
  44. package/dist-types/models/models_3.d.ts +430 -3
  45. package/dist-types/protocols/Aws_restJson1.d.ts +18 -0
  46. package/dist-types/ts3.4/Connect.d.ts +46 -0
  47. package/dist-types/ts3.4/ConnectClient.d.ts +12 -0
  48. package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +1 -1
  49. package/dist-types/ts3.4/commands/CreateEvaluationFormCommand.d.ts +1 -1
  50. package/dist-types/ts3.4/commands/CreatePushNotificationRegistrationCommand.d.ts +51 -0
  51. package/dist-types/ts3.4/commands/DeletePushNotificationRegistrationCommand.d.ts +51 -0
  52. package/dist-types/ts3.4/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
  53. package/dist-types/ts3.4/commands/DeleteViewCommand.d.ts +1 -1
  54. package/dist-types/ts3.4/commands/DeleteViewVersionCommand.d.ts +1 -1
  55. package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +4 -2
  56. package/dist-types/ts3.4/commands/index.d.ts +2 -0
  57. package/dist-types/ts3.4/models/models_0.d.ts +34 -19
  58. package/dist-types/ts3.4/models/models_1.d.ts +19 -43
  59. package/dist-types/ts3.4/models/models_2.d.ts +65 -89
  60. package/dist-types/ts3.4/models/models_3.d.ts +92 -6
  61. package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +24 -0
  62. package/package.json +35 -35
@@ -1,6 +1,85 @@
1
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  import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
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  import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
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  import { AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentQualityMetrics, AgentsCriteria, AgentStatus, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, AudioQualityMetricsInfo, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, CreatedByInfo, DeviceInfo, DirectoryType, Distribution, EndpointType, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, ParticipantRole, PredefinedAttributeValues, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceStatus, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserPhoneConfig, View, VocabularyLanguageCode, VocabularyState } from "./models_0";
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+ /**
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+ * @public
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+ */
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+ export interface DeleteUserHierarchyGroupRequest {
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+ /**
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+ * <p>The identifier of the hierarchy group.</p>
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+ * @public
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+ */
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+ HierarchyGroupId: string | undefined;
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+ /**
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+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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+ * @public
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+ */
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+ InstanceId: string | undefined;
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+ }
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+ /**
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+ * @public
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+ */
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+ export interface DeleteViewRequest {
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+ /**
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+ * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
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+ * the instance.</p>
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+ * @public
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+ */
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+ InstanceId: string | undefined;
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+ /**
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+ * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
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+ * used.</p>
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+ * @public
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+ */
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+ ViewId: string | undefined;
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+ }
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+ /**
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+ * @public
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+ */
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+ export interface DeleteViewResponse {
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+ }
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+ /**
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+ * @public
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+ */
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+ export interface DeleteViewVersionRequest {
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+ /**
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+ * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
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+ * the instance.</p>
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+ * @public
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+ */
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+ InstanceId: string | undefined;
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+ /**
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+ * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
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+ * used.</p>
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+ * @public
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+ */
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+ ViewId: string | undefined;
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+ /**
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+ * <p>The version number of the view.</p>
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+ * @public
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+ */
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+ ViewVersion: number | undefined;
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+ }
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+ /**
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+ * @public
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+ */
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+ export interface DeleteViewVersionResponse {
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+ }
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+ /**
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+ * @public
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+ */
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+ export interface DeleteVocabularyRequest {
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+ /**
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+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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+ * @public
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+ */
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+ InstanceId: string | undefined;
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+ /**
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+ * <p>The identifier of the custom vocabulary.</p>
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+ * @public
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+ */
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+ VocabularyId: string | undefined;
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+ }
4
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  /**
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  * @public
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  */
@@ -1704,8 +1783,9 @@ export interface ClaimedPhoneNumberSummary {
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  PhoneNumberStatus?: PhoneNumberStatus | undefined;
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  /**
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  * <p>The claimed phone number ARN that was previously imported from the external service, such as
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- * Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number
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- * that was imported from Amazon Pinpoint.</p>
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+ * Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it
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+ * looks like the ARN of the phone number that was imported from Amazon Web Services End User
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+ * Messaging.</p>
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  * @public
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  */
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  SourcePhoneNumberArn?: string | undefined;
@@ -2239,7 +2319,7 @@ export interface SecurityProfile {
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  */
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  OrganizationResourceId?: string | undefined;
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  /**
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- * <p>The Amazon Resource Name (ARN) for the secruity profile.</p>
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+ * <p>The Amazon Resource Name (ARN) for the security profile.</p>
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  * @public
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  */
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  Arn?: string | undefined;
@@ -2910,6 +2990,18 @@ export interface DisassociateFlowRequest {
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  InstanceId: string | undefined;
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  /**
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  * <p>The identifier of the resource.</p>
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+ * <ul>
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+ * <li>
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+ * <p>Amazon Web Services End User Messaging SMS phone number ARN when using
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+ * <code>SMS_PHONE_NUMBER</code>
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+ * </p>
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+ * </li>
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+ * <li>
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+ * <p>Amazon Web Services End User Messaging Social phone number ARN when using
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+ * <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
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+ * </p>
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+ * </li>
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+ * </ul>
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  * @public
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  */
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  ResourceId: string | undefined;
@@ -4012,6 +4104,18 @@ export interface GetFlowAssociationRequest {
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  InstanceId: string | undefined;
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  /**
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  * <p>The identifier of the resource.</p>
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+ * <ul>
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+ * <li>
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+ * <p>Amazon Web Services End User Messaging SMS phone number ARN when using
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+ * <code>SMS_PHONE_NUMBER</code>
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+ * </p>
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+ * </li>
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+ * <li>
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+ * <p>Amazon Web Services End User Messaging Social phone number ARN when using
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+ * <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
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+ * </p>
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+ * </li>
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+ * </ul>
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  * @public
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  */
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  ResourceId: string | undefined;
@@ -4538,6 +4642,14 @@ export interface MetricFilterV2 {
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  * <p>For valid values of the metric-level filter <code>FLOWS_OUTCOME_TYPE</code>, see the
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  * description for the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#flows-outcome-historical">Flow outcome</a> metric in the <i>Amazon Connect Administrator
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  * Guide</i>.</p>
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+ * <p>For valid values of the metric-level filter <code>BOT_CONVERSATION_OUTCOME_TYPE</code>, see
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+ * the description for the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-conversations-completed-metric">Bot
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+ * conversations completed</a> in the <i>Amazon Connect Administrator
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+ * Guide</i>.</p>
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+ * <p>For valid values of the metric-level filter <code>BOT_INTENT_OUTCOME_TYPE</code>, see the
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+ * description for the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed-metric">Bot intents
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+ * completed</a> metric in the <i>Amazon Connect Administrator
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+ * Guide</i>.</p>
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  * @public
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  */
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  MetricFilterValues?: string[] | undefined;
@@ -4714,15 +4826,19 @@ export interface GetMetricDataV2Request {
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  * <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code> |
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  * <code>AGENT_HIERARCHY_LEVEL_THREE</code> | <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
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  * <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>ANSWERING_MACHINE_DETECTION_STATUS</code> |
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- * <code>CAMPAIGN</code> | <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code>
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- * |<code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> | <code>CHANNEL</code> |
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+ * <code> BOT_ID</code> | <code>BOT_ALIAS</code> | <code>BOT_VERSION</code> |
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+ * <code>BOT_LOCALE</code> | <code>BOT_INTENT_NAME</code> | <code>CAMPAIGN</code> |
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+ * <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> |<code>CASE_TEMPLATE_ARN</code> |
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+ * <code>CASE_STATUS</code> | <code>CHANNEL</code> |
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  * <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
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- * <code>FEATURE</code> | <code>FLOW_TYPE</code> | <code>FLOWS_NEXT_RESOURCE_ID</code> |
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+ * <code>FEATURE</code> | <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> |
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+ * <code>FLOWS_MODULE_RESOURCE_ID</code> | <code>FLOWS_NEXT_RESOURCE_ID</code> |
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  * <code>FLOWS_NEXT_RESOURCE_QUEUE_ID</code> | <code>FLOWS_OUTCOME_TYPE</code> |
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  * <code>FLOWS_RESOURCE_ID</code> | <code>INITIATION_METHOD</code> |
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- * <code>RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>ROUTING_PROFILE</code> |
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- * <code>ROUTING_STEP_EXPRESSION</code> | <code>QUEUE</code> | <code>Q_CONNECT_ENABLED</code> |
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- * </p>
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+ * <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>INVOKING_RESOURCE_TYPE</code> |
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+ * <code>PARENT_FLOWS_RESOURCE_ID</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code> |
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+ * <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> | <code>QUEUE</code> |
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+ * <code>Q_CONNECT_ENABLED</code> | </p>
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  * </li>
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  * <li>
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  * <p>
@@ -4771,12 +4887,15 @@ export interface GetMetricDataV2Request {
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  * <p>Valid grouping keys: <code>AGENT</code> | <code>AGENT_HIERARCHY_LEVEL_ONE</code> |
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  * <code>AGENT_HIERARCHY_LEVEL_TWO</code> | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
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  * <code>AGENT_HIERARCHY_LEVEL_FOUR</code> | <code>AGENT_HIERARCHY_LEVEL_FIVE</code> |
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- * <code>ANSWERING_MACHINE_DETECTION_STATUS</code> | <code>CAMPAIGN</code> |
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- * <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> | <code>CASE_TEMPLATE_ARN</code> |
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- * <code>CASE_STATUS</code> | <code>CHANNEL</code> |
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+ * <code>ANSWERING_MACHINE_DETECTION_STATUS</code> | <code>BOT_ID</code> | <code>BOT_ALIAS</code> |
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+ * <code>BOT_VERSION</code> | <code>BOT_LOCALE</code> | <code>BOT_INTENT_NAME</code> |
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+ * <code>CAMPAIGN</code> | <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> |
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+ * <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> | <code>CHANNEL</code> |
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  * <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
4778
- * <code>FLOWS_RESOURCE_ID</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> | <code>FLOW_TYPE</code>
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- * | <code>FLOWS_OUTCOME_TYPE</code> | <code>INITIATION_METHOD</code> |
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+ * <code>FLOWS_RESOURCE_ID</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> |
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+ * <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> | <code>FLOWS_OUTCOME_TYPE</code> |
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+ * <code>INITIATION_METHOD</code> | <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> |
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+ * <code>INVOKING_RESOURCE_TYPE</code> | <code>PARENT_FLOWS_RESOURCE_ID</code> |
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  * <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code>
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  * | <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code>
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  * </p>
@@ -4907,6 +5026,27 @@ export interface GetMetricDataV2Request {
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  * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-agent-pause-time-historical">Average agent pause time</a>
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  * </p>
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  * </dd>
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+ * <dt>AVG_BOT_CONVERSATION_TIME</dt>
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+ * <dd>
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+ * <p>Unit: Seconds</p>
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+ * <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
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+ * version, Bot locale, Flows resource ID, Flows module resource ID, Flow type, Flow action ID,
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+ * Invoking resource published timestamp, Initiation method, Invoking resource type, Parent flows
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+ * resource ID</p>
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+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#average-bot-conversation-time-metric">Average
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+ * bot conversation time</a>
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+ * </p>
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+ * </dd>
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+ * <dt>AVG_BOT_CONVERSATION_TURNS</dt>
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+ * <dd>
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+ * <p>Unit: Count</p>
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+ * <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
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+ * version, Bot locale, Flows resource ID, Flows module resource ID, Flow type, Flow action ID,
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+ * Invoking resource published timestamp, Initiation method, Invoking resource type, Parent flows
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+ * resource ID</p>
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+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#average-bot-conversation-turns-metric">Average bot conversation turns</a>
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+ * </p>
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+ * </dd>
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  * <dt>AVG_CASE_RELATED_CONTACTS</dt>
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  * <dd>
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  * <p>Unit: Count</p>
@@ -5120,6 +5260,28 @@ export interface GetMetricDataV2Request {
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  * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-wait-time-historical">Average wait time after customer connection</a>
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  * </p>
5122
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  * </dd>
5263
+ * <dt>BOT_CONVERSATIONS_COMPLETED</dt>
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+ * <dd>
5265
+ * <p>Unit: Count</p>
5266
+ * <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
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+ * version, Bot locale, Flows resource ID, Flows module resource ID, Flow type, Flow action ID,
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+ * Invoking resource published timestamp, Initiation method, Invoking resource type, Parent flows
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+ * resource ID</p>
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+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-conversations-completed-metric">Bot
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+ * conversations</a>
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+ * </p>
5273
+ * </dd>
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+ * <dt>BOT_INTENTS_COMPLETED</dt>
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+ * <dd>
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+ * <p>Unit: Count</p>
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+ * <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
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+ * version, Bot locale, Bot intent name, Flows resource ID, Flows module resource ID, Flow type,
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+ * Flow action ID, Invoking resource published timestamp, Initiation method, Invoking resource
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+ * type, Parent flows resource ID</p>
5281
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed-metric">Bot intents
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+ * completed</a>
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+ * </p>
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+ * </dd>
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  * <dt>CAMPAIGN_CONTACTS_ABANDONED_AFTER_X</dt>
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  * <dd>
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  * <p>This metric is available only for outbound campaigns using the agent assisted voice and
@@ -5413,6 +5575,27 @@ export interface GetMetricDataV2Request {
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  * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#minimum-flow-time-historical">Minimum flow time</a>
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  * </p>
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  * </dd>
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+ * <dt>PERCENT_BOT_CONVERSATIONS_OUTCOME</dt>
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+ * <dd>
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+ * <p>Unit: Percent</p>
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+ * <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
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+ * version, Bot locale, Flows resource ID, Flows module resource ID, Flow type, Flow action ID,
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+ * Invoking resource published timestamp, Initiation method, Invoking resource type, Parent flows
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+ * resource ID</p>
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+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-conversations-outcome-metric">Percent bot conversations outcome</a>
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+ * </p>
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+ * </dd>
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+ * <dt>PERCENT_BOT_INTENTS_OUTCOME</dt>
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+ * <dd>
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+ * <p>Unit: Percent</p>
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+ * <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
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+ * version, Bot locale, Bot intent name, Flows resource ID, Flows module resource ID, Flow type,
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+ * Flow action ID, Invoking resource published timestamp, Initiation method, Invoking resource
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+ * type, Parent flows resource ID</p>
5595
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-intents-outcome-metric">Percent
5596
+ * bot intents outcome</a>
5597
+ * </p>
5598
+ * </dd>
5416
5599
  * <dt>PERCENT_CASES_FIRST_CONTACT_RESOLVED</dt>
5417
5600
  * <dd>
5418
5601
  * <p>Unit: Percent</p>
@@ -5999,8 +6182,8 @@ export interface ImportPhoneNumberRequest {
5999
6182
  */
6000
6183
  InstanceId: string | undefined;
6001
6184
  /**
6002
- * <p>The claimed phone number ARN being imported from the external service, such as Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number to
6003
- * import from Amazon Pinpoint.</p>
6185
+ * <p>The claimed phone number ARN being imported from the external service, such as Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it looks
6186
+ * like the ARN of the phone number to import from Amazon Web Services End User Messaging.</p>
6004
6187
  * @public
6005
6188
  */
6006
6189
  SourcePhoneNumberArn: string | undefined;
@@ -7896,8 +8079,9 @@ export interface ListPhoneNumbersSummary {
7896
8079
  PhoneNumberDescription?: string | undefined;
7897
8080
  /**
7898
8081
  * <p>The claimed phone number ARN that was previously imported from the external service, such as
7899
- * Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number
7900
- * that was imported from Amazon Pinpoint.</p>
8082
+ * Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it
8083
+ * looks like the ARN of the phone number that was imported from Amazon Web Services End User
8084
+ * Messaging.</p>
7901
8085
  * @public
7902
8086
  */
7903
8087
  SourcePhoneNumberArn?: string | undefined;
@@ -8603,159 +8787,6 @@ export interface RealTimeContactAnalysisSegmentIssues {
8603
8787
  */
8604
8788
  IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
8605
8789
  }
8606
- /**
8607
- * @public
8608
- * @enum
8609
- */
8610
- export declare const RealTimeContactAnalysisPostContactSummaryFailureCode: {
8611
- readonly FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES";
8612
- readonly INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT";
8613
- readonly INTERNAL_ERROR: "INTERNAL_ERROR";
8614
- readonly INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION";
8615
- readonly QUOTA_EXCEEDED: "QUOTA_EXCEEDED";
8616
- };
8617
- /**
8618
- * @public
8619
- */
8620
- export type RealTimeContactAnalysisPostContactSummaryFailureCode = (typeof RealTimeContactAnalysisPostContactSummaryFailureCode)[keyof typeof RealTimeContactAnalysisPostContactSummaryFailureCode];
8621
- /**
8622
- * @public
8623
- * @enum
8624
- */
8625
- export declare const RealTimeContactAnalysisPostContactSummaryStatus: {
8626
- readonly COMPLETED: "COMPLETED";
8627
- readonly FAILED: "FAILED";
8628
- };
8629
- /**
8630
- * @public
8631
- */
8632
- export type RealTimeContactAnalysisPostContactSummaryStatus = (typeof RealTimeContactAnalysisPostContactSummaryStatus)[keyof typeof RealTimeContactAnalysisPostContactSummaryStatus];
8633
- /**
8634
- * <p>Information about the post-contact summary for a real-time contact segment.</p>
8635
- * @public
8636
- */
8637
- export interface RealTimeContactAnalysisSegmentPostContactSummary {
8638
- /**
8639
- * <p>The content of the summary.</p>
8640
- * @public
8641
- */
8642
- Content?: string | undefined;
8643
- /**
8644
- * <p>Whether the summary was successfully COMPLETED or FAILED to be generated.</p>
8645
- * @public
8646
- */
8647
- Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
8648
- /**
8649
- * <p>If the summary failed to be generated, one of the following failure codes occurs:</p>
8650
- * <ul>
8651
- * <li>
8652
- * <p>
8653
- * <code>QUOTA_EXCEEDED</code>: The number of concurrent analytics jobs reached your service
8654
- * quota.</p>
8655
- * </li>
8656
- * <li>
8657
- * <p>
8658
- * <code>INSUFFICIENT_CONVERSATION_CONTENT</code>: The conversation needs to have at least
8659
- * one turn from both the participants in order to generate the summary.</p>
8660
- * </li>
8661
- * <li>
8662
- * <p>
8663
- * <code>FAILED_SAFETY_GUIDELINES</code>: The generated summary cannot be provided because it
8664
- * failed to meet system safety guidelines.</p>
8665
- * </li>
8666
- * <li>
8667
- * <p>
8668
- * <code>INVALID_ANALYSIS_CONFIGURATION</code>: This code occurs when, for example, you're
8669
- * using a <a href="https://docs.aws.amazon.com/connect/latest/adminguide/supported-languages.html#supported-languages-contact-lens">language</a> that isn't supported by generative AI-powered post-contact summaries.
8670
- * </p>
8671
- * </li>
8672
- * <li>
8673
- * <p>
8674
- * <code>INTERNAL_ERROR</code>: Internal system error.</p>
8675
- * </li>
8676
- * </ul>
8677
- * @public
8678
- */
8679
- FailureCode?: RealTimeContactAnalysisPostContactSummaryFailureCode | undefined;
8680
- }
8681
- /**
8682
- * <p>Object describing redaction applied to the segment.</p>
8683
- * @public
8684
- */
8685
- export interface RealTimeContactAnalysisTranscriptItemRedaction {
8686
- /**
8687
- * <p>List of character intervals each describing a part of the text that was redacted. For
8688
- * <code>OutputType.Raw</code>, part of the original text that contains data that can be redacted.
8689
- * For <code> OutputType.Redacted</code>, part of the string with redaction tag.</p>
8690
- * @public
8691
- */
8692
- CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
8693
- }
8694
- /**
8695
- * @public
8696
- * @enum
8697
- */
8698
- export declare const RealTimeContactAnalysisSentimentLabel: {
8699
- readonly NEGATIVE: "NEGATIVE";
8700
- readonly NEUTRAL: "NEUTRAL";
8701
- readonly POSITIVE: "POSITIVE";
8702
- };
8703
- /**
8704
- * @public
8705
- */
8706
- export type RealTimeContactAnalysisSentimentLabel = (typeof RealTimeContactAnalysisSentimentLabel)[keyof typeof RealTimeContactAnalysisSentimentLabel];
8707
- /**
8708
- * <p>The analyzed transcript segment.</p>
8709
- * @public
8710
- */
8711
- export interface RealTimeContactAnalysisSegmentTranscript {
8712
- /**
8713
- * <p>The identifier of the transcript.</p>
8714
- * @public
8715
- */
8716
- Id: string | undefined;
8717
- /**
8718
- * <p>The identifier of the participant.</p>
8719
- * @public
8720
- */
8721
- ParticipantId: string | undefined;
8722
- /**
8723
- * <p>The role of the participant. For example, is it a customer, agent, or system.</p>
8724
- * @public
8725
- */
8726
- ParticipantRole: ParticipantRole | undefined;
8727
- /**
8728
- * <p>The display name of the participant.</p>
8729
- * @public
8730
- */
8731
- DisplayName?: string | undefined;
8732
- /**
8733
- * <p>The content of the transcript. Can be redacted.</p>
8734
- * @public
8735
- */
8736
- Content: string | undefined;
8737
- /**
8738
- * <p>The type of content of the item. For example, <code>text/plain</code>.</p>
8739
- * @public
8740
- */
8741
- ContentType?: string | undefined;
8742
- /**
8743
- * <p>Field describing the time of the event. It can have different representations of time.</p>
8744
- * @public
8745
- */
8746
- Time: RealTimeContactAnalysisTimeData | undefined;
8747
- /**
8748
- * <p>Object describing redaction that was applied to the transcript. If transcript has the field
8749
- * it means part of the transcript was redacted.</p>
8750
- * @public
8751
- */
8752
- Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
8753
- /**
8754
- * <p>The sentiment detected for this piece of transcript.</p>
8755
- * @public
8756
- */
8757
- Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
8758
- }
8759
8790
  /**
8760
8791
  * @internal
8761
8792
  */