@aws-sdk/client-connect 3.658.0 → 3.661.0

package/dist-types/commands/StartOutboundChatContactCommand.d.ts

@@ -0,0 +1,147 @@
+import { Command as $Command } from "@smithy/smithy-client";
+import { MetadataBearer as __MetadataBearer } from "@smithy/types";
+import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
+import { StartOutboundChatContactRequest, StartOutboundChatContactResponse } from "../models/models_2";
+/**
+ * @public
+ */
+export type { __MetadataBearer };
+export { $Command };
+/**
+ * @public
+ *
+ * The input for {@link StartOutboundChatContactCommand}.
+ */
+export interface StartOutboundChatContactCommandInput extends StartOutboundChatContactRequest {
+}
+/**
+ * @public
+ *
+ * The output of {@link StartOutboundChatContactCommand}.
+ */
+export interface StartOutboundChatContactCommandOutput extends StartOutboundChatContactResponse, __MetadataBearer {
+}
+declare const StartOutboundChatContactCommand_base: {
+    new (input: StartOutboundChatContactCommandInput): import("@smithy/smithy-client").CommandImpl<StartOutboundChatContactCommandInput, StartOutboundChatContactCommandOutput, ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes>;
+    new (__0_0: StartOutboundChatContactCommandInput): import("@smithy/smithy-client").CommandImpl<StartOutboundChatContactCommandInput, StartOutboundChatContactCommandOutput, ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes>;
+    getEndpointParameterInstructions(): import("@smithy/middleware-endpoint").EndpointParameterInstructions;
+};
+/**
+ * <p>Initiates a new outbound SMS contact to a customer. Response of this API provides the
+ *    ContactId of the outbound SMS contact created.</p>
+ *          <p>
+ *             <b>SourceEndpoint</b> only supports Endpoints with
+ *     <code>CONNECT_PHONENUMBER_ARN</code> as Type and <b>DestinationEndpoint</b> only supports Endpoints with <code>TELEPHONE_NUMBER</code> as
+ *    Type. <b>ContactFlowId</b> initiates the flow to manage the new SMS
+ *    contact created.</p>
+ *          <p>This API can be used to initiate outbound SMS contacts for an agent or it can also deflect
+ *    an ongoing contact to an outbound SMS contact by using the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_StartOutboundChatContact.html">StartOutboundChatContact</a> Flow Action.</p>
+ *          <p>For more information about using SMS in Amazon Connect, see the following topics in the
+ *      <i>Amazon Connect Administrator Guide</i>:</p>
+ *          <ul>
+ *             <li>
+ *                <p>
+ *                   <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-sms-messaging.html">Set
+ *       up SMS messaging</a>
+ *                </p>
+ *             </li>
+ *             <li>
+ *                <p>
+ *                   <a href="https://docs.aws.amazon.com/connect/latest/adminguide/sms-number.html">Request an
+ *       SMS-enabled phone number through AWS End User Messaging SMS</a>
+ *                </p>
+ *             </li>
+ *          </ul>
+ * @example
+ * Use a bare-bones client and the command you need to make an API call.
+ * ```javascript
+ * import { ConnectClient, StartOutboundChatContactCommand } from "@aws-sdk/client-connect"; // ES Modules import
+ * // const { ConnectClient, StartOutboundChatContactCommand } = require("@aws-sdk/client-connect"); // CommonJS import
+ * const client = new ConnectClient(config);
+ * const input = { // StartOutboundChatContactRequest
+ *   SourceEndpoint: { // Endpoint
+ *     Type: "TELEPHONE_NUMBER" || "VOIP" || "CONTACT_FLOW" || "CONNECT_PHONENUMBER_ARN",
+ *     Address: "STRING_VALUE",
+ *   },
+ *   DestinationEndpoint: {
+ *     Type: "TELEPHONE_NUMBER" || "VOIP" || "CONTACT_FLOW" || "CONNECT_PHONENUMBER_ARN",
+ *     Address: "STRING_VALUE",
+ *   },
+ *   InstanceId: "STRING_VALUE", // required
+ *   SegmentAttributes: { // SegmentAttributes // required
+ *     "<keys>": { // SegmentAttributeValue
+ *       ValueString: "STRING_VALUE",
+ *     },
+ *   },
+ *   Attributes: { // Attributes
+ *     "<keys>": "STRING_VALUE",
+ *   },
+ *   ContactFlowId: "STRING_VALUE", // required
+ *   ChatDurationInMinutes: Number("int"),
+ *   ParticipantDetails: { // ParticipantDetails
+ *     DisplayName: "STRING_VALUE", // required
+ *   },
+ *   InitialSystemMessage: { // ChatMessage
+ *     ContentType: "STRING_VALUE", // required
+ *     Content: "STRING_VALUE", // required
+ *   },
+ *   RelatedContactId: "STRING_VALUE",
+ *   SupportedMessagingContentTypes: [ // SupportedMessagingContentTypes
+ *     "STRING_VALUE",
+ *   ],
+ *   ClientToken: "STRING_VALUE",
+ * };
+ * const command = new StartOutboundChatContactCommand(input);
+ * const response = await client.send(command);
+ * // { // StartOutboundChatContactResponse
+ * //   ContactId: "STRING_VALUE",
+ * // };
+ *
+ * ```
+ *
+ * @param StartOutboundChatContactCommandInput - {@link StartOutboundChatContactCommandInput}
+ * @returns {@link StartOutboundChatContactCommandOutput}
+ * @see {@link StartOutboundChatContactCommandInput} for command's `input` shape.
+ * @see {@link StartOutboundChatContactCommandOutput} for command's `response` shape.
+ * @see {@link ConnectClientResolvedConfig | config} for ConnectClient's `config` shape.
+ *
+ * @throws {@link AccessDeniedException} (client fault)
+ *  <p>You do not have sufficient permissions to perform this action.</p>
+ *
+ * @throws {@link ConflictException} (client fault)
+ *  <p>Operation cannot be performed at this time as there is a conflict with another operation or
+ *    contact state.</p>
+ *
+ * @throws {@link InternalServiceException} (server fault)
+ *  <p>Request processing failed because of an error or failure with the service.</p>
+ *
+ * @throws {@link InvalidRequestException} (client fault)
+ *  <p>The request is not valid.</p>
+ *
+ * @throws {@link LimitExceededException} (client fault)
+ *  <p>The allowed limit for the resource has been exceeded.</p>
+ *
+ * @throws {@link ResourceNotFoundException} (client fault)
+ *  <p>The specified resource was not found.</p>
+ *
+ * @throws {@link ThrottlingException} (client fault)
+ *  <p>The throttling limit has been exceeded.</p>
+ *
+ * @throws {@link ConnectServiceException}
+ * <p>Base exception class for all service exceptions from Connect service.</p>
+ *
+ * @public
+ */
+export declare class StartOutboundChatContactCommand extends StartOutboundChatContactCommand_base {
+    /** @internal type navigation helper, not in runtime. */
+    protected static __types: {
+        api: {
+            input: StartOutboundChatContactRequest;
+            output: StartOutboundChatContactResponse;
+        };
+        sdk: {
+            input: StartOutboundChatContactCommandInput;
+            output: StartOutboundChatContactCommandOutput;
+        };
+    };
+}

package/dist-types/commands/index.d.ts

@@ -193,6 +193,7 @@ export * from "./StartChatContactCommand";
 export * from "./StartContactEvaluationCommand";
 export * from "./StartContactRecordingCommand";
 export * from "./StartContactStreamingCommand";
+export * from "./StartOutboundChatContactCommand";
 export * from "./StartOutboundVoiceContactCommand";
 export * from "./StartTaskContactCommand";
 export * from "./StartWebRTCContactCommand";

package/dist-types/models/models_0.d.ts

@@ -1958,6 +1958,7 @@ export interface Campaign {
  * @enum
  */
 export declare const EndpointType: {
+    readonly CONNECT_PHONENUMBER_ARN: "CONNECT_PHONENUMBER_ARN";
     readonly CONTACT_FLOW: "CONTACT_FLOW";
     readonly TELEPHONE_NUMBER: "TELEPHONE_NUMBER";
     readonly VOIP: "VOIP";
@@ -2510,7 +2511,7 @@ export type NumericQuestionPropertyAutomationLabel = (typeof NumericQuestionProp
  *             <li>
  *                <p> Duration labels, such as <code>NON_TALK_TIME</code>, <code>CONTACT_DURATION</code>,
  *       <code>AGENT_INTERACTION_DURATION</code>, <code>CUSTOMER_HOLD_TIME</code> have a minimum value
- *      of 0 and maximum value of 28800.</p>
+ *      of 0 and maximum value of 63072000.</p>
  *             </li>
  *             <li>
  *                <p>Percentages have a minimum value of 0 and maximum value of 100. </p>

package/dist-types/models/models_1.d.ts

@@ -4071,7 +4071,8 @@ export interface MetricFilterV2 {
      * <p>The values to use for filtering data. </p>
      *          <p>Valid metric filter values for <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
      *     <code>OUTBOUND</code> | <code>TRANSFER</code> | <code>QUEUE_TRANSFER</code> |
-     *     <code>CALLBACK</code> | <code>API</code>
+     *     <code>CALLBACK</code> | <code>API</code> | <code>WEBRTC_API</code> | <code>MONITOR</code> |
+     *     <code>DISCONNECT</code> | <code>EXTERNAL_OUTBOUND</code>
      *          </p>
      *          <p>Valid metric filter values for <code>DISCONNECT_REASON</code>:
      *     <code>CUSTOMER_DISCONNECT</code> | <code>AGENT_DISCONNECT</code> |
@@ -4096,8 +4097,8 @@ export interface MetricFilterV2 {
  */
 export interface ThresholdV2 {
     /**
-     * <p>The type of comparison. Only "less than" (LT) and "greater than" (GT) comparisons are
-     *    supported.</p>
+     * <p>The type of comparison. Currently, "less than" (LT), "less than equal" (LTE), and "greater
+     *    than" (GT) comparisons are supported.</p>
      * @public
      */
     Comparison?: string;
@@ -4792,8 +4793,8 @@ export interface GetMetricDataV2Request {
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
-     *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
-     *       "Less than").</p>
+     *       (inclusive), in seconds. For <code>Comparison</code>, you can use <code>LT</code> (for "Less
+     *       than") or <code>LTE</code> (for "Less than equal").</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-removed-historical">Contacts removed from queue in X seconds</a>
      *                </p>
      *             </dd>
@@ -4803,8 +4804,8 @@ export interface GetMetricDataV2Request {
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype,
      *       Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code> enter any whole number from 1 to 604800
-     *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
-     *       "Less than").</p>
+     *       (inclusive), in seconds. For <code>Comparison</code>, you can use <code>LT</code> (for "Less
+     *       than") or <code>LTE</code> (for "Less than equal").</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-resolved-historical">Contacts resolved in X</a>
      *                </p>
      *             </dd>
@@ -5024,8 +5025,8 @@ export interface GetMetricDataV2Request {
      *                <p>Unit: Percent</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
-     *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
-     *       "Less than"). </p>
+     *       (inclusive), in seconds. For <code>Comparison</code>, you can use <code>LT</code> (for "Less
+     *       than") or <code>LTE</code> (for "Less than equal").</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#service-level-historical">Service level X</a>
      *                </p>
      *             </dd>
@@ -5082,8 +5083,8 @@ export interface GetMetricDataV2Request {
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype,
      *       Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
-     *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
-     *       "Less than"). </p>
+     *       (inclusive), in seconds. For <code>Comparison</code>, you can use <code>LT</code> (for "Less
+     *       than") or <code>LTE</code> (for "Less than equal").</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-abandoned-x-historical">Contacts abandoned in X seconds</a>
      *                </p>
      *             </dd>
@@ -5093,8 +5094,8 @@ export interface GetMetricDataV2Request {
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype,
      *       Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
-     *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
-     *       "Less than"). </p>
+     *       (inclusive), in seconds. For <code>Comparison</code>, you can use <code>LT</code> (for "Less
+     *       than") or <code>LTE</code> (for "Less than equal").</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-answered-x-historical">Contacts answered in X seconds</a>
      *                </p>
      *             </dd>

package/dist-types/models/models_2.d.ts

@@ -1,6 +1,6 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { AgentAvailabilityTimer, AgentConfig, AgentHierarchyGroups, AgentInfo, AgentStatus, AgentStatusSearchFilter, AgentStatusState, AllowedCapabilities, AnsweringMachineDetectionStatus, Application, AttributeCondition, Campaign, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, Customer, CustomerVoiceActivity, DisconnectDetails, EvaluationFormQuestion, EvaluationFormScoringStrategy, Expiry, FileStatusType, FileUseCaseType, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PredefinedAttributeValues, QualityMetrics, QueueInfo, QuickConnectConfig, Reference, RehydrationType, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { AgentAvailabilityTimer, AgentConfig, AgentHierarchyGroups, AgentInfo, AgentStatus, AgentStatusSearchFilter, AgentStatusState, AllowedCapabilities, AnsweringMachineDetectionStatus, Application, AttributeCondition, Campaign, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, Customer, CustomerVoiceActivity, DisconnectDetails, Endpoint, EvaluationFormQuestion, EvaluationFormScoringStrategy, Expiry, FileStatusType, FileUseCaseType, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PredefinedAttributeValues, QualityMetrics, QueueInfo, QuickConnectConfig, Reference, RehydrationType, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
 import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, Evaluation, EvaluationAnswerData, EvaluationFormVersionStatus, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RoutingCriteriaStepStatus, RoutingProfile, SegmentAttributeValue, SignInConfig, SortOrder, TelephonyConfig, TrafficDistributionGroupStatus, WisdomInfo } from "./models_1";
 /**
  * @public
@@ -3027,6 +3027,154 @@ export interface StartContactStreamingResponse {
      */
     StreamingId: string | undefined;
 }
+/**
+ * @public
+ */
+export interface StartOutboundChatContactRequest {
+    /**
+     * <p>Information about the endpoint.</p>
+     * @public
+     */
+    SourceEndpoint: Endpoint | undefined;
+    /**
+     * <p>Information about the endpoint.</p>
+     * @public
+     */
+    DestinationEndpoint: Endpoint | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the
+     *    Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A set of system defined key-value pairs stored on individual contact segments using an
+     *    attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in
+     *    flows.</p>
+     *          <ul>
+     *             <li>
+     *                <p>Attribute keys can include only alphanumeric, <code>-</code>, and <code>_</code>.</p>
+     *             </li>
+     *             <li>
+     *                <p>This field can be used to show channel subtype, such as <code>connect:Guide</code> and
+     *       <code>connect:SMS</code>.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    SegmentAttributes: Record<string, SegmentAttributeValue> | undefined;
+    /**
+     * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
+     * @public
+     */
+    Attributes?: Record<string, string>;
+    /**
+     * <p>The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect
+     *    console user interface, on the navigation menu go to <b>Routing, Contact
+     *     Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose
+     *     <b>Show additional flow information</b>. The ContactFlowId is the last
+     *    part of the ARN, shown here in bold:</p>
+     *          <ul>
+     *             <li>
+     *                <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>123ec456-a007-89c0-1234-xxxxxxxxxxxx</b>
+     *                </p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    ContactFlowId: string | undefined;
+    /**
+     * <p>The total duration of the newly started chat session. If not specified, the chat session
+     *    duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum
+     *    configurable time is 10,080 minutes (7 days).</p>
+     * @public
+     */
+    ChatDurationInMinutes?: number;
+    /**
+     * <p>The customer's details.</p>
+     * @public
+     */
+    ParticipantDetails?: ParticipantDetails;
+    /**
+     * <p>A chat message.</p>
+     * @public
+     */
+    InitialSystemMessage?: ChatMessage;
+    /**
+     * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the
+     *    contact starting.</p>
+     * @public
+     */
+    RelatedContactId?: string;
+    /**
+     * <p>The supported chat message content types. Supported types are:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>text/plain</code>
+     *                </p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>text/markdown</code>
+     *                </p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>application/json,
+     *      application/vnd.amazonaws.connect.message.interactive</code>
+     *                </p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>application/vnd.amazonaws.connect.message.interactive.response</code>
+     *                </p>
+     *             </li>
+     *          </ul>
+     *          <p>Content types must always contain <code>text/plain</code>. You can then put any other
+     *    supported type in the list. For example, all the following lists are valid because they contain
+     *     <code>text/plain</code>:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>[text/plain, text/markdown, application/json]</code>
+     *                </p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>[text/markdown, text/plain]</code>
+     *                </p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>[text/plain, application/json,
+     *       application/vnd.amazonaws.connect.message.interactive.response]</code>
+     *                </p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    SupportedMessagingContentTypes?: string[];
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *    request. If not provided, the AWS SDK populates this field. For more information about
+     *    idempotency, see <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making
+     *     retries safe with idempotent APIs</a>. The token is valid for 7 days after creation. If a
+     *    contact is already started, the contact ID is returned.</p>
+     * @public
+     */
+    ClientToken?: string;
+}
+/**
+ * @public
+ */
+export interface StartOutboundChatContactResponse {
+    /**
+     * <p>The identifier of this contact within the Amazon Connect instance.</p>
+     * @public
+     */
+    ContactId?: string;
+}
 /**
  * <p>Outbound calls to the destination number are not allowed.</p>
  * @public

package/dist-types/protocols/Aws_restJson1.d.ts

@@ -195,6 +195,7 @@ import { StartChatContactCommandInput, StartChatContactCommandOutput } from "../
 import { StartContactEvaluationCommandInput, StartContactEvaluationCommandOutput } from "../commands/StartContactEvaluationCommand";
 import { StartContactRecordingCommandInput, StartContactRecordingCommandOutput } from "../commands/StartContactRecordingCommand";
 import { StartContactStreamingCommandInput, StartContactStreamingCommandOutput } from "../commands/StartContactStreamingCommand";
+import { StartOutboundChatContactCommandInput, StartOutboundChatContactCommandOutput } from "../commands/StartOutboundChatContactCommand";
 import { StartOutboundVoiceContactCommandInput, StartOutboundVoiceContactCommandOutput } from "../commands/StartOutboundVoiceContactCommand";
 import { StartTaskContactCommandInput, StartTaskContactCommandOutput } from "../commands/StartTaskContactCommand";
 import { StartWebRTCContactCommandInput, StartWebRTCContactCommandOutput } from "../commands/StartWebRTCContactCommand";
@@ -1035,6 +1036,10 @@ export declare const se_StartContactRecordingCommand: (input: StartContactRecord
  * serializeAws_restJson1StartContactStreamingCommand
  */
 export declare const se_StartContactStreamingCommand: (input: StartContactStreamingCommandInput, context: __SerdeContext) => Promise<__HttpRequest>;
+/**
+ * serializeAws_restJson1StartOutboundChatContactCommand
+ */
+export declare const se_StartOutboundChatContactCommand: (input: StartOutboundChatContactCommandInput, context: __SerdeContext) => Promise<__HttpRequest>;
 /**
  * serializeAws_restJson1StartOutboundVoiceContactCommand
  */
@@ -2055,6 +2060,10 @@ export declare const de_StartContactRecordingCommand: (output: __HttpResponse, c
  * deserializeAws_restJson1StartContactStreamingCommand
  */
 export declare const de_StartContactStreamingCommand: (output: __HttpResponse, context: __SerdeContext) => Promise<StartContactStreamingCommandOutput>;
+/**
+ * deserializeAws_restJson1StartOutboundChatContactCommand
+ */
+export declare const de_StartOutboundChatContactCommand: (output: __HttpResponse, context: __SerdeContext) => Promise<StartOutboundChatContactCommandOutput>;
 /**
  * deserializeAws_restJson1StartOutboundVoiceContactCommand
  */

package/dist-types/ts3.4/Connect.d.ts

@@ -779,6 +779,10 @@ import {
   StartContactStreamingCommandInput,
   StartContactStreamingCommandOutput,
 } from "./commands/StartContactStreamingCommand";
+import {
+  StartOutboundChatContactCommandInput,
+  StartOutboundChatContactCommandOutput,
+} from "./commands/StartOutboundChatContactCommand";
 import {
   StartOutboundVoiceContactCommandInput,
   StartOutboundVoiceContactCommandOutput,
@@ -3607,6 +3611,19 @@ export interface Connect {
     options: __HttpHandlerOptions,
     cb: (err: any, data?: StartContactStreamingCommandOutput) => void
   ): void;
+  startOutboundChatContact(
+    args: StartOutboundChatContactCommandInput,
+    options?: __HttpHandlerOptions
+  ): Promise<StartOutboundChatContactCommandOutput>;
+  startOutboundChatContact(
+    args: StartOutboundChatContactCommandInput,
+    cb: (err: any, data?: StartOutboundChatContactCommandOutput) => void
+  ): void;
+  startOutboundChatContact(
+    args: StartOutboundChatContactCommandInput,
+    options: __HttpHandlerOptions,
+    cb: (err: any, data?: StartOutboundChatContactCommandOutput) => void
+  ): void;
   startOutboundVoiceContact(
     args: StartOutboundVoiceContactCommandInput,
     options?: __HttpHandlerOptions

package/dist-types/ts3.4/ConnectClient.d.ts

@@ -825,6 +825,10 @@ import {
   StartContactStreamingCommandInput,
   StartContactStreamingCommandOutput,
 } from "./commands/StartContactStreamingCommand";
+import {
+  StartOutboundChatContactCommandInput,
+  StartOutboundChatContactCommandOutput,
+} from "./commands/StartOutboundChatContactCommand";
 import {
   StartOutboundVoiceContactCommandInput,
   StartOutboundVoiceContactCommandOutput,
@@ -1268,6 +1272,7 @@ export type ServiceInputTypes =
   | StartContactEvaluationCommandInput
   | StartContactRecordingCommandInput
   | StartContactStreamingCommandInput
+  | StartOutboundChatContactCommandInput
   | StartOutboundVoiceContactCommandInput
   | StartTaskContactCommandInput
   | StartWebRTCContactCommandInput
@@ -1524,6 +1529,7 @@ export type ServiceOutputTypes =
   | StartContactEvaluationCommandOutput
   | StartContactRecordingCommandOutput
   | StartContactStreamingCommandOutput
+  | StartOutboundChatContactCommandOutput
   | StartOutboundVoiceContactCommandOutput
   | StartTaskContactCommandOutput
   | StartWebRTCContactCommandOutput

package/dist-types/ts3.4/commands/StartOutboundChatContactCommand.d.ts

@@ -0,0 +1,51 @@
+import { Command as $Command } from "@smithy/smithy-client";
+import { MetadataBearer as __MetadataBearer } from "@smithy/types";
+import {
+  ConnectClientResolvedConfig,
+  ServiceInputTypes,
+  ServiceOutputTypes,
+} from "../ConnectClient";
+import {
+  StartOutboundChatContactRequest,
+  StartOutboundChatContactResponse,
+} from "../models/models_2";
+export { __MetadataBearer };
+export { $Command };
+export interface StartOutboundChatContactCommandInput
+  extends StartOutboundChatContactRequest {}
+export interface StartOutboundChatContactCommandOutput
+  extends StartOutboundChatContactResponse,
+    __MetadataBearer {}
+declare const StartOutboundChatContactCommand_base: {
+  new (
+    input: StartOutboundChatContactCommandInput
+  ): import("@smithy/smithy-client").CommandImpl<
+    StartOutboundChatContactCommandInput,
+    StartOutboundChatContactCommandOutput,
+    ConnectClientResolvedConfig,
+    ServiceInputTypes,
+    ServiceOutputTypes
+  >;
+  new (
+    __0_0: StartOutboundChatContactCommandInput
+  ): import("@smithy/smithy-client").CommandImpl<
+    StartOutboundChatContactCommandInput,
+    StartOutboundChatContactCommandOutput,
+    ConnectClientResolvedConfig,
+    ServiceInputTypes,
+    ServiceOutputTypes
+  >;
+  getEndpointParameterInstructions(): import("@smithy/middleware-endpoint").EndpointParameterInstructions;
+};
+export declare class StartOutboundChatContactCommand extends StartOutboundChatContactCommand_base {
+  protected static __types: {
+    api: {
+      input: StartOutboundChatContactRequest;
+      output: StartOutboundChatContactResponse;
+    };
+    sdk: {
+      input: StartOutboundChatContactCommandInput;
+      output: StartOutboundChatContactCommandOutput;
+    };
+  };
+}

package/dist-types/ts3.4/commands/index.d.ts

@@ -193,6 +193,7 @@ export * from "./StartChatContactCommand";
 export * from "./StartContactEvaluationCommand";
 export * from "./StartContactRecordingCommand";
 export * from "./StartContactStreamingCommand";
+export * from "./StartOutboundChatContactCommand";
 export * from "./StartOutboundVoiceContactCommand";
 export * from "./StartTaskContactCommand";
 export * from "./StartWebRTCContactCommand";

package/dist-types/ts3.4/models/models_0.d.ts

@@ -624,6 +624,7 @@ export interface Campaign {
   CampaignId?: string;
 }
 export declare const EndpointType: {
+  readonly CONNECT_PHONENUMBER_ARN: "CONNECT_PHONENUMBER_ARN";
   readonly CONTACT_FLOW: "CONTACT_FLOW";
   readonly TELEPHONE_NUMBER: "TELEPHONE_NUMBER";
   readonly VOIP: "VOIP";

package/dist-types/ts3.4/models/models_2.d.ts

@@ -22,6 +22,7 @@ import {
   Customer,
   CustomerVoiceActivity,
   DisconnectDetails,
+  Endpoint,
   EvaluationFormQuestion,
   EvaluationFormScoringStrategy,
   Expiry,
@@ -746,6 +747,23 @@ export interface StartContactStreamingRequest {
 export interface StartContactStreamingResponse {
   StreamingId: string | undefined;
 }
+export interface StartOutboundChatContactRequest {
+  SourceEndpoint: Endpoint | undefined;
+  DestinationEndpoint: Endpoint | undefined;
+  InstanceId: string | undefined;
+  SegmentAttributes: Record<string, SegmentAttributeValue> | undefined;
+  Attributes?: Record<string, string>;
+  ContactFlowId: string | undefined;
+  ChatDurationInMinutes?: number;
+  ParticipantDetails?: ParticipantDetails;
+  InitialSystemMessage?: ChatMessage;
+  RelatedContactId?: string;
+  SupportedMessagingContentTypes?: string[];
+  ClientToken?: string;
+}
+export interface StartOutboundChatContactResponse {
+  ContactId?: string;
+}
 export declare class DestinationNotAllowedException extends __BaseException {
   readonly name: "DestinationNotAllowedException";
   readonly $fault: "client";

package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts

@@ -783,6 +783,10 @@ import {
   StartContactStreamingCommandInput,
   StartContactStreamingCommandOutput,
 } from "../commands/StartContactStreamingCommand";
+import {
+  StartOutboundChatContactCommandInput,
+  StartOutboundChatContactCommandOutput,
+} from "../commands/StartOutboundChatContactCommand";
 import {
   StartOutboundVoiceContactCommandInput,
   StartOutboundVoiceContactCommandOutput,
@@ -1803,6 +1807,10 @@ export declare const se_StartContactStreamingCommand: (
   input: StartContactStreamingCommandInput,
   context: __SerdeContext
 ) => Promise<__HttpRequest>;
+export declare const se_StartOutboundChatContactCommand: (
+  input: StartOutboundChatContactCommandInput,
+  context: __SerdeContext
+) => Promise<__HttpRequest>;
 export declare const se_StartOutboundVoiceContactCommand: (
   input: StartOutboundVoiceContactCommandInput,
   context: __SerdeContext
@@ -2823,6 +2831,10 @@ export declare const de_StartContactStreamingCommand: (
   output: __HttpResponse,
   context: __SerdeContext
 ) => Promise<StartContactStreamingCommandOutput>;
+export declare const de_StartOutboundChatContactCommand: (
+  output: __HttpResponse,
+  context: __SerdeContext
+) => Promise<StartOutboundChatContactCommandOutput>;
 export declare const de_StartOutboundVoiceContactCommand: (
   output: __HttpResponse,
   context: __SerdeContext