@aws-sdk/client-connect 3.616.0 → 3.618.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist-cjs/index.js +23 -0
- package/dist-es/models/models_1.js +14 -0
- package/dist-es/protocols/Aws_restJson1.js +5 -0
- package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +6 -1
- package/dist-types/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
- package/dist-types/models/models_1.d.ts +207 -123
- package/dist-types/models/models_2.d.ts +107 -1
- package/dist-types/ts3.4/commands/ListTrafficDistributionGroupsCommand.d.ts +1 -1
- package/dist-types/ts3.4/models/models_1.d.ts +40 -17
- package/dist-types/ts3.4/models/models_2.d.ts +18 -0
- package/package.json +1 -1
package/dist-cjs/index.js
CHANGED
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@@ -301,6 +301,8 @@ __export(src_exports, {
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QueueType: () => QueueType,
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QuickConnectType: () => QuickConnectType,
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RealTimeContactAnalysisOutputType: () => RealTimeContactAnalysisOutputType,
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RealTimeContactAnalysisPostContactSummaryFailureCode: () => RealTimeContactAnalysisPostContactSummaryFailureCode,
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RealTimeContactAnalysisPostContactSummaryStatus: () => RealTimeContactAnalysisPostContactSummaryStatus,
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RealTimeContactAnalysisSegmentType: () => RealTimeContactAnalysisSegmentType,
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RealTimeContactAnalysisSentimentLabel: () => RealTimeContactAnalysisSentimentLabel,
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RealTimeContactAnalysisStatus: () => RealTimeContactAnalysisStatus,
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@@ -1924,6 +1926,7 @@ var RealTimeContactAnalysisSegmentType = {
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Categories: "Categories",
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Event: "Event",
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Issues: "Issues",
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PostContactSummary: "PostContactSummary",
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Transcript: "Transcript"
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};
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var RealTimeContactAnalysisSupportedChannel = {
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@@ -1943,6 +1946,17 @@ var RealTimeContactAnalysisTimeData;
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return visitor._(value.$unknown[0], value.$unknown[1]);
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}, "visit");
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})(RealTimeContactAnalysisTimeData || (RealTimeContactAnalysisTimeData = {}));
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var RealTimeContactAnalysisPostContactSummaryFailureCode = {
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FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES",
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INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT",
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INTERNAL_ERROR: "INTERNAL_ERROR",
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INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION",
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QUOTA_EXCEEDED: "QUOTA_EXCEEDED"
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};
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var RealTimeContactAnalysisPostContactSummaryStatus = {
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COMPLETED: "COMPLETED",
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FAILED: "FAILED"
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};
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var RealTimeContactAnalysisSentimentLabel = {
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NEGATIVE: "NEGATIVE",
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NEUTRAL: "NEUTRAL",
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@@ -1961,6 +1975,8 @@ var RealtimeContactAnalysisSegment;
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return visitor.Event(value.Event);
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if (value.Attachments !== void 0)
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return visitor.Attachments(value.Attachments);
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if (value.PostContactSummary !== void 0)
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return visitor.PostContactSummary(value.PostContactSummary);
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return visitor._(value.$unknown[0], value.$unknown[1]);
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}, "visit");
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})(RealtimeContactAnalysisSegment || (RealtimeContactAnalysisSegment = {}));
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@@ -11271,6 +11287,11 @@ var de_RealtimeContactAnalysisSegment = /* @__PURE__ */ __name((output, context)
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Issues: (0, import_smithy_client._json)(output.Issues)
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};
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}
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if (output.PostContactSummary != null) {
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return {
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PostContactSummary: (0, import_smithy_client._json)(output.PostContactSummary)
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};
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}
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if (output.Transcript != null) {
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return {
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Transcript: de_RealTimeContactAnalysisSegmentTranscript(output.Transcript, context)
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@@ -16741,6 +16762,8 @@ var paginateSearchVocabularies = (0, import_core.createPaginator)(ConnectClient,
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RealTimeContactAnalysisSupportedChannel,
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ArtifactStatus,
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RealTimeContactAnalysisTimeData,
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RealTimeContactAnalysisPostContactSummaryFailureCode,
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RealTimeContactAnalysisPostContactSummaryStatus,
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RealTimeContactAnalysisSentimentLabel,
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RealtimeContactAnalysisSegment,
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RealTimeContactAnalysisStatus,
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@@ -460,6 +460,7 @@ export const RealTimeContactAnalysisSegmentType = {
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Categories: "Categories",
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Event: "Event",
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Issues: "Issues",
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PostContactSummary: "PostContactSummary",
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Transcript: "Transcript",
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};
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export const RealTimeContactAnalysisSupportedChannel = {
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@@ -479,6 +480,17 @@ export var RealTimeContactAnalysisTimeData;
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return visitor._(value.$unknown[0], value.$unknown[1]);
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};
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})(RealTimeContactAnalysisTimeData || (RealTimeContactAnalysisTimeData = {}));
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export const RealTimeContactAnalysisPostContactSummaryFailureCode = {
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FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES",
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INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT",
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INTERNAL_ERROR: "INTERNAL_ERROR",
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INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION",
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QUOTA_EXCEEDED: "QUOTA_EXCEEDED",
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};
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export const RealTimeContactAnalysisPostContactSummaryStatus = {
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COMPLETED: "COMPLETED",
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FAILED: "FAILED",
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};
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export const RealTimeContactAnalysisSentimentLabel = {
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NEGATIVE: "NEGATIVE",
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NEUTRAL: "NEUTRAL",
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@@ -497,6 +509,8 @@ export var RealtimeContactAnalysisSegment;
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return visitor.Event(value.Event);
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if (value.Attachments !== undefined)
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return visitor.Attachments(value.Attachments);
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if (value.PostContactSummary !== undefined)
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return visitor.PostContactSummary(value.PostContactSummary);
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return visitor._(value.$unknown[0], value.$unknown[1]);
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};
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})(RealtimeContactAnalysisSegment || (RealtimeContactAnalysisSegment = {}));
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@@ -8739,6 +8739,11 @@ const de_RealtimeContactAnalysisSegment = (output, context) => {
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Issues: _json(output.Issues),
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};
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}
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if (output.PostContactSummary != null) {
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return {
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PostContactSummary: _json(output.PostContactSummary),
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};
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}
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if (output.Transcript != null) {
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return {
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Transcript: de_RealTimeContactAnalysisSegmentTranscript(output.Transcript, context),
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@@ -41,7 +41,7 @@ declare const ListRealtimeContactAnalysisSegmentsV2Command_base: {
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* NextToken: "STRING_VALUE",
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* OutputType: "Raw" || "Redacted", // required
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* SegmentTypes: [ // RealTimeContactAnalysisSegmentTypes // required
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* "Transcript" || "Categories" || "Issues" || "Event" || "Attachments",
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* "Transcript" || "Categories" || "Issues" || "Event" || "Attachments" || "PostContactSummary",
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* ],
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* };
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* const command = new ListRealtimeContactAnalysisSegmentsV2Command(input);
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@@ -130,6 +130,11 @@ declare const ListRealtimeContactAnalysisSegmentsV2Command_base: {
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* // AbsoluteTime: new Date("TIMESTAMP"),
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* // },
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* // },
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* // PostContactSummary: { // RealTimeContactAnalysisSegmentPostContactSummary
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* // Content: "STRING_VALUE",
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* // Status: "FAILED" || "COMPLETED", // required
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* // FailureCode: "QUOTA_EXCEEDED" || "INSUFFICIENT_CONVERSATION_CONTENT" || "FAILED_SAFETY_GUIDELINES" || "INVALID_ANALYSIS_CONFIGURATION" || "INTERNAL_ERROR",
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* // },
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* // },
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* // ],
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* // NextToken: "STRING_VALUE",
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@@ -1,7 +1,7 @@
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import { Command as $Command } from "@smithy/smithy-client";
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import { MetadataBearer as __MetadataBearer } from "@smithy/types";
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import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
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-
import { ListTrafficDistributionGroupsRequest, ListTrafficDistributionGroupsResponse } from "../models/
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import { ListTrafficDistributionGroupsRequest, ListTrafficDistributionGroupsResponse } from "../models/models_2";
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/**
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* @public
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*/
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@@ -4010,7 +4010,8 @@ export interface MetricFilterV2 {
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*/
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export interface ThresholdV2 {
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/**
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* <p>The type of comparison. Only "less than" (LT) comparisons are
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* <p>The type of comparison. Only "less than" (LT) and "greater than" (GT) comparisons are
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* supported.</p>
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* @public
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*/
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Comparison?: string;
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* <p>Agents</p>
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* </li>
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* <li>
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* <p>Campaigns</p>
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* </li>
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* <li>
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* <p>Channels</p>
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* </li>
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* <li>
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* </ul>
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* <p>At least one filter must be passed from queues, routing profiles, agents, or user hierarchy
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* groups.</p>
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* <p>For metrics for outbound campaigns analytics, you can also use campaigns to satisfy at least
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* one filter requirement.</p>
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* <p>To filter by phone number, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create a historical
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* metrics report</a> in the <i>Amazon Connect Administrator
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* Guide</i>.</p>
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* a single request. Valid filter keys: <code>AGENT</code> |
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* <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code> |
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* <code>AGENT_HIERARCHY_LEVEL_THREE</code> | <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
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* <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>
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*
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* <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>ANSWERING_MACHINE_DETECTION_STATUS</code> |
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* <code>CAMPAIGN</code> | <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> |
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* <code>CHANNEL</code> | <code>contact/segmentAttributes/connect:Subtype</code> |
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* <code>DISCONNECT_REASON</code> | <code>FEATURE</code> | <code>FLOW_TYPE</code> |
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* <code>FLOWS_NEXT_RESOURCE_ID</code> | <code>FLOWS_NEXT_RESOURCE_QUEUE_ID</code> |
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* <code>FLOWS_OUTCOME_TYPE</code> | <code>FLOWS_RESOURCE_ID</code> |
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* <code>INITIATION_METHOD</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code> |
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* <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> | <code>QUEUE</code> |
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* <code>Q_CONNECT_ENABLED</code> | </p>
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* </li>
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* <li>
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* <p>
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* </li>
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* </ul>
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* <p>This filter is available only for contact record-driven metrics. </p>
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* <p>
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* <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-outbound-campaigns_Campaign.html">Campaign</a> ARNs are valid <code>filterValues</code> for the <code>CAMPAIGN</code>
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* filter key.</p>
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* </li>
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* </ul>
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* @public
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* <p>Valid grouping keys: <code>AGENT</code> | <code>AGENT_HIERARCHY_LEVEL_ONE</code> |
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* <code>AGENT_HIERARCHY_LEVEL_TWO</code> | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
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* <code>AGENT_HIERARCHY_LEVEL_FOUR</code> | <code>AGENT_HIERARCHY_LEVEL_FIVE</code> |
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* <code>ANSWERING_MACHINE_DETECTION_STATUS</code> | <code>CAMPAIGN</code> |
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* <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> | <code>CHANNEL</code> |
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* <code>contact/segmentAttributes/connect:Subtype</code> | <code>
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* <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
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* <code>FLOWS_RESOURCE_ID</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> | <code>FLOW_TYPE</code>
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* | <code>FLOWS_OUTCOME_TYPE</code> | <code>INITIATION_METHOD</code> |
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* <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code>
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* | <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code>
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* </p>
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* @public
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*/
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* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-conversation-duration-historical">Average conversation duration</a>
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* </p>
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* </dd>
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* <dt>AVG_DIALS_PER_MINUTE</dt>
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* <dd>
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* <p>This metric is available only for contacts analyzed by outbound campaigns
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* analytics.</p>
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* <p>Unit: Count</p>
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* <p>Valid groupings and filters: Campaign, Agent, Queue, Routing Profile</p>
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* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-dials-historical">Average dials per minute</a>
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* </p>
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* </dd>
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* <dt>AVG_FLOW_TIME</dt>
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* <dd>
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* <p>Unit: Seconds</p>
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@@ -4545,12 +4564,45 @@ export interface GetMetricDataV2Request {
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* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-talk-time-customer-historical">Average customer talk time</a>
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* </p>
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* </dd>
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* <dt>AVG_WAIT_TIME_AFTER_CUSTOMER_CONNECTION</dt>
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* <dd>
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* <p>This metric is available only for contacts analyzed by outbound campaigns
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* analytics.</p>
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* <p>Unit: Seconds</p>
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* <p>Valid groupings and filters: Campaign</p>
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|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-wait-time-historical">Average wait time after customer connection</a>
|
|
4574
|
+
* </p>
|
|
4575
|
+
* </dd>
|
|
4576
|
+
* <dt>CAMPAIGN_CONTACTS_ABANDONED_AFTER_X</dt>
|
|
4577
|
+
* <dd>
|
|
4578
|
+
* <p>This metric is available only for contacts analyzed by outbound campaigns
|
|
4579
|
+
* analytics.</p>
|
|
4580
|
+
* <p>Unit: Count</p>
|
|
4581
|
+
* <p>Valid groupings and filters: Campaign, Agent </p>
|
|
4582
|
+
* <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
|
|
4583
|
+
* (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>GT</code> (for
|
|
4584
|
+
* <i>Greater than</i>).</p>
|
|
4585
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#campaign-contacts-abandoned-historical">Campaign contacts abandoned after X</a>
|
|
4586
|
+
* </p>
|
|
4587
|
+
* </dd>
|
|
4588
|
+
* <dt>CAMPAIGN_CONTACTS_ABANDONED_AFTER_X_RATE</dt>
|
|
4589
|
+
* <dd>
|
|
4590
|
+
* <p>This metric is available only for contacts analyzed by outbound campaigns
|
|
4591
|
+
* analytics.</p>
|
|
4592
|
+
* <p>Unit: Percent</p>
|
|
4593
|
+
* <p>Valid groupings and filters: Campaign, Agent </p>
|
|
4594
|
+
* <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
|
|
4595
|
+
* (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>GT</code> (for
|
|
4596
|
+
* <i>Greater than</i>).</p>
|
|
4597
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#campaign-contacts-abandoned-rate-historical">Campaign contacts abandoned after X rate</a>
|
|
4598
|
+
* </p>
|
|
4599
|
+
* </dd>
|
|
4548
4600
|
* <dt>CASES_CREATED</dt>
|
|
4549
4601
|
* <dd>
|
|
4550
4602
|
* <p>Unit: Count</p>
|
|
4551
4603
|
* <p>Required filter key: CASE_TEMPLATE_ARN</p>
|
|
4552
4604
|
* <p>Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS</p>
|
|
4553
|
-
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html
|
|
4605
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#cases-created-historical">Cases created</a>
|
|
4554
4606
|
* </p>
|
|
4555
4607
|
* </dd>
|
|
4556
4608
|
* <dt>CONTACTS_CREATED</dt>
|
|
@@ -4705,6 +4757,35 @@ export interface GetMetricDataV2Request {
|
|
|
4705
4757
|
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#current-cases-historical">Current cases</a>
|
|
4706
4758
|
* </p>
|
|
4707
4759
|
* </dd>
|
|
4760
|
+
* <dt>DELIVERY_ATTEMPTS</dt>
|
|
4761
|
+
* <dd>
|
|
4762
|
+
* <p>This metric is available only for contacts analyzed by outbound campaigns
|
|
4763
|
+
* analytics.</p>
|
|
4764
|
+
* <p>Unit: Count</p>
|
|
4765
|
+
* <p>Valid metric filter key: <code>ANSWERING_MACHINE_DETECTION_STATUS</code>,
|
|
4766
|
+
* <code>DISCONNECT_REASON</code>
|
|
4767
|
+
* </p>
|
|
4768
|
+
* <p>Valid groupings and filters: Campaign, Agent, Queue, Routing Profile, Answering Machine Detection Status,
|
|
4769
|
+
* Disconnect Reason</p>
|
|
4770
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#delivery-attempts-historical">Delivery attempts</a>
|
|
4771
|
+
* </p>
|
|
4772
|
+
* </dd>
|
|
4773
|
+
* <dt>DELIVERY_ATTEMPT_DISPOSITION_RATE</dt>
|
|
4774
|
+
* <dd>
|
|
4775
|
+
* <p>This metric is available only for contacts analyzed by outbound campaigns analytics, and
|
|
4776
|
+
* with the answering machine detection enabled.</p>
|
|
4777
|
+
* <p>Unit: Percent</p>
|
|
4778
|
+
* <p>Valid metric filter key: <code>ANSWERING_MACHINE_DETECTION_STATUS</code>,
|
|
4779
|
+
* <code>DISCONNECT_REASON</code>
|
|
4780
|
+
* </p>
|
|
4781
|
+
* <p>Valid groupings and filters: Campaign, Agent, Answering Machine Detection Status, Disconnect Reason</p>
|
|
4782
|
+
* <note>
|
|
4783
|
+
* <p>Answering Machine Detection Status and Disconnect Reason are valid filters but not valid
|
|
4784
|
+
* groupings.</p>
|
|
4785
|
+
* </note>
|
|
4786
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#delivery-attempt-disposition-rate-historical">Delivery attempt disposition rate</a>
|
|
4787
|
+
* </p>
|
|
4788
|
+
* </dd>
|
|
4708
4789
|
* <dt>FLOWS_OUTCOME</dt>
|
|
4709
4790
|
* <dd>
|
|
4710
4791
|
* <p>Unit: Count</p>
|
|
@@ -4722,6 +4803,15 @@ export interface GetMetricDataV2Request {
|
|
|
4722
4803
|
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#flows-started-historical">Flows started</a>
|
|
4723
4804
|
* </p>
|
|
4724
4805
|
* </dd>
|
|
4806
|
+
* <dt>HUMAN_ANSWERED_CALLS</dt>
|
|
4807
|
+
* <dd>
|
|
4808
|
+
* <p>This metric is available only for contacts analyzed by outbound campaigns analytics, and
|
|
4809
|
+
* with the answering machine detection enabled.</p>
|
|
4810
|
+
* <p>Unit: Count</p>
|
|
4811
|
+
* <p>Valid groupings and filters: Campaign, Agent</p>
|
|
4812
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#human-answered-historical">Human answered</a>
|
|
4813
|
+
* </p>
|
|
4814
|
+
* </dd>
|
|
4725
4815
|
* <dt>MAX_FLOW_TIME</dt>
|
|
4726
4816
|
* <dd>
|
|
4727
4817
|
* <p>Unit: Seconds</p>
|
|
@@ -7422,6 +7512,7 @@ export declare const RealTimeContactAnalysisSegmentType: {
|
|
|
7422
7512
|
readonly Categories: "Categories";
|
|
7423
7513
|
readonly Event: "Event";
|
|
7424
7514
|
readonly Issues: "Issues";
|
|
7515
|
+
readonly PostContactSummary: "PostContactSummary";
|
|
7425
7516
|
readonly Transcript: "Transcript";
|
|
7426
7517
|
};
|
|
7427
7518
|
/**
|
|
@@ -7741,6 +7832,85 @@ export interface RealTimeContactAnalysisSegmentIssues {
|
|
|
7741
7832
|
*/
|
|
7742
7833
|
IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
|
|
7743
7834
|
}
|
|
7835
|
+
/**
|
|
7836
|
+
* @public
|
|
7837
|
+
* @enum
|
|
7838
|
+
*/
|
|
7839
|
+
export declare const RealTimeContactAnalysisPostContactSummaryFailureCode: {
|
|
7840
|
+
readonly FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES";
|
|
7841
|
+
readonly INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT";
|
|
7842
|
+
readonly INTERNAL_ERROR: "INTERNAL_ERROR";
|
|
7843
|
+
readonly INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION";
|
|
7844
|
+
readonly QUOTA_EXCEEDED: "QUOTA_EXCEEDED";
|
|
7845
|
+
};
|
|
7846
|
+
/**
|
|
7847
|
+
* @public
|
|
7848
|
+
*/
|
|
7849
|
+
export type RealTimeContactAnalysisPostContactSummaryFailureCode = (typeof RealTimeContactAnalysisPostContactSummaryFailureCode)[keyof typeof RealTimeContactAnalysisPostContactSummaryFailureCode];
|
|
7850
|
+
/**
|
|
7851
|
+
* @public
|
|
7852
|
+
* @enum
|
|
7853
|
+
*/
|
|
7854
|
+
export declare const RealTimeContactAnalysisPostContactSummaryStatus: {
|
|
7855
|
+
readonly COMPLETED: "COMPLETED";
|
|
7856
|
+
readonly FAILED: "FAILED";
|
|
7857
|
+
};
|
|
7858
|
+
/**
|
|
7859
|
+
* @public
|
|
7860
|
+
*/
|
|
7861
|
+
export type RealTimeContactAnalysisPostContactSummaryStatus = (typeof RealTimeContactAnalysisPostContactSummaryStatus)[keyof typeof RealTimeContactAnalysisPostContactSummaryStatus];
|
|
7862
|
+
/**
|
|
7863
|
+
* <p>Information about the post-contact summary for a real-time contact segment.</p>
|
|
7864
|
+
* @public
|
|
7865
|
+
*/
|
|
7866
|
+
export interface RealTimeContactAnalysisSegmentPostContactSummary {
|
|
7867
|
+
/**
|
|
7868
|
+
* <p>The content of the summary.</p>
|
|
7869
|
+
* @public
|
|
7870
|
+
*/
|
|
7871
|
+
Content?: string;
|
|
7872
|
+
/**
|
|
7873
|
+
* <p>Whether the summary was successfully COMPLETED or FAILED to be generated.</p>
|
|
7874
|
+
* @public
|
|
7875
|
+
*/
|
|
7876
|
+
Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
|
|
7877
|
+
/**
|
|
7878
|
+
* <p>If the summary failed to be generated, one of the following failure codes
|
|
7879
|
+
* occurs:</p>
|
|
7880
|
+
* <ul>
|
|
7881
|
+
* <li>
|
|
7882
|
+
* <p>
|
|
7883
|
+
* <code>QUOTA_EXCEEDED</code>: The number of concurrent analytics jobs reached
|
|
7884
|
+
* your service quota.</p>
|
|
7885
|
+
* </li>
|
|
7886
|
+
* <li>
|
|
7887
|
+
* <p>
|
|
7888
|
+
* <code>INSUFFICIENT_CONVERSATION_CONTENT</code>: The conversation needs to have
|
|
7889
|
+
* at least one turn from both the participants in order to generate the
|
|
7890
|
+
* summary.</p>
|
|
7891
|
+
* </li>
|
|
7892
|
+
* <li>
|
|
7893
|
+
* <p>
|
|
7894
|
+
* <code>FAILED_SAFETY_GUIDELINES</code>: The generated summary cannot be
|
|
7895
|
+
* provided because it failed to meet system safety guidelines.</p>
|
|
7896
|
+
* </li>
|
|
7897
|
+
* <li>
|
|
7898
|
+
* <p>
|
|
7899
|
+
* <code>INVALID_ANALYSIS_CONFIGURATION</code>: This code occurs when, for
|
|
7900
|
+
* example, you're using a
|
|
7901
|
+
* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/supported-languages.html#supported-languages-contact-lens">language</a>
|
|
7902
|
+
* that isn't supported by generative AI-powered post-contact summaries.
|
|
7903
|
+
* </p>
|
|
7904
|
+
* </li>
|
|
7905
|
+
* <li>
|
|
7906
|
+
* <p>
|
|
7907
|
+
* <code>INTERNAL_ERROR</code>: Internal system error.</p>
|
|
7908
|
+
* </li>
|
|
7909
|
+
* </ul>
|
|
7910
|
+
* @public
|
|
7911
|
+
*/
|
|
7912
|
+
FailureCode?: RealTimeContactAnalysisPostContactSummaryFailureCode;
|
|
7913
|
+
}
|
|
7744
7914
|
/**
|
|
7745
7915
|
* <p>Object describing redaction applied to the segment.</p>
|
|
7746
7916
|
* @public
|
|
@@ -7823,7 +7993,7 @@ export interface RealTimeContactAnalysisSegmentTranscript {
|
|
|
7823
7993
|
* <p>An analyzed segment for a real-time analysis session.</p>
|
|
7824
7994
|
* @public
|
|
7825
7995
|
*/
|
|
7826
|
-
export type RealtimeContactAnalysisSegment = RealtimeContactAnalysisSegment.AttachmentsMember | RealtimeContactAnalysisSegment.CategoriesMember | RealtimeContactAnalysisSegment.EventMember | RealtimeContactAnalysisSegment.IssuesMember | RealtimeContactAnalysisSegment.TranscriptMember | RealtimeContactAnalysisSegment.$UnknownMember;
|
|
7996
|
+
export type RealtimeContactAnalysisSegment = RealtimeContactAnalysisSegment.AttachmentsMember | RealtimeContactAnalysisSegment.CategoriesMember | RealtimeContactAnalysisSegment.EventMember | RealtimeContactAnalysisSegment.IssuesMember | RealtimeContactAnalysisSegment.PostContactSummaryMember | RealtimeContactAnalysisSegment.TranscriptMember | RealtimeContactAnalysisSegment.$UnknownMember;
|
|
7827
7997
|
/**
|
|
7828
7998
|
* @public
|
|
7829
7999
|
*/
|
|
@@ -7838,6 +8008,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
7838
8008
|
Issues?: never;
|
|
7839
8009
|
Event?: never;
|
|
7840
8010
|
Attachments?: never;
|
|
8011
|
+
PostContactSummary?: never;
|
|
7841
8012
|
$unknown?: never;
|
|
7842
8013
|
}
|
|
7843
8014
|
/**
|
|
@@ -7850,6 +8021,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
7850
8021
|
Issues?: never;
|
|
7851
8022
|
Event?: never;
|
|
7852
8023
|
Attachments?: never;
|
|
8024
|
+
PostContactSummary?: never;
|
|
7853
8025
|
$unknown?: never;
|
|
7854
8026
|
}
|
|
7855
8027
|
/**
|
|
@@ -7862,6 +8034,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
7862
8034
|
Issues: RealTimeContactAnalysisSegmentIssues;
|
|
7863
8035
|
Event?: never;
|
|
7864
8036
|
Attachments?: never;
|
|
8037
|
+
PostContactSummary?: never;
|
|
7865
8038
|
$unknown?: never;
|
|
7866
8039
|
}
|
|
7867
8040
|
/**
|
|
@@ -7874,6 +8047,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
7874
8047
|
Issues?: never;
|
|
7875
8048
|
Event: RealTimeContactAnalysisSegmentEvent;
|
|
7876
8049
|
Attachments?: never;
|
|
8050
|
+
PostContactSummary?: never;
|
|
7877
8051
|
$unknown?: never;
|
|
7878
8052
|
}
|
|
7879
8053
|
/**
|
|
@@ -7886,6 +8060,20 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
7886
8060
|
Issues?: never;
|
|
7887
8061
|
Event?: never;
|
|
7888
8062
|
Attachments: RealTimeContactAnalysisSegmentAttachments;
|
|
8063
|
+
PostContactSummary?: never;
|
|
8064
|
+
$unknown?: never;
|
|
8065
|
+
}
|
|
8066
|
+
/**
|
|
8067
|
+
* <p>Information about the post-contact summary.</p>
|
|
8068
|
+
* @public
|
|
8069
|
+
*/
|
|
8070
|
+
interface PostContactSummaryMember {
|
|
8071
|
+
Transcript?: never;
|
|
8072
|
+
Categories?: never;
|
|
8073
|
+
Issues?: never;
|
|
8074
|
+
Event?: never;
|
|
8075
|
+
Attachments?: never;
|
|
8076
|
+
PostContactSummary: RealTimeContactAnalysisSegmentPostContactSummary;
|
|
7889
8077
|
$unknown?: never;
|
|
7890
8078
|
}
|
|
7891
8079
|
/**
|
|
@@ -7897,6 +8085,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
7897
8085
|
Issues?: never;
|
|
7898
8086
|
Event?: never;
|
|
7899
8087
|
Attachments?: never;
|
|
8088
|
+
PostContactSummary?: never;
|
|
7900
8089
|
$unknown: [string, any];
|
|
7901
8090
|
}
|
|
7902
8091
|
interface Visitor<T> {
|
|
@@ -7905,6 +8094,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
7905
8094
|
Issues: (value: RealTimeContactAnalysisSegmentIssues) => T;
|
|
7906
8095
|
Event: (value: RealTimeContactAnalysisSegmentEvent) => T;
|
|
7907
8096
|
Attachments: (value: RealTimeContactAnalysisSegmentAttachments) => T;
|
|
8097
|
+
PostContactSummary: (value: RealTimeContactAnalysisSegmentPostContactSummary) => T;
|
|
7908
8098
|
_: (name: string, value: any) => T;
|
|
7909
8099
|
}
|
|
7910
8100
|
const visit: <T>(value: RealtimeContactAnalysisSegment, visitor: Visitor<T>) => T;
|
|
@@ -8562,112 +8752,6 @@ export interface ListTaskTemplatesResponse {
|
|
|
8562
8752
|
*/
|
|
8563
8753
|
NextToken?: string;
|
|
8564
8754
|
}
|
|
8565
|
-
/**
|
|
8566
|
-
* @public
|
|
8567
|
-
*/
|
|
8568
|
-
export interface ListTrafficDistributionGroupsRequest {
|
|
8569
|
-
/**
|
|
8570
|
-
* <p>The maximum number of results to return per page.</p>
|
|
8571
|
-
* @public
|
|
8572
|
-
*/
|
|
8573
|
-
MaxResults?: number;
|
|
8574
|
-
/**
|
|
8575
|
-
* <p>The token for the next set of results. Use the value returned in the previous
|
|
8576
|
-
* response in the next request to retrieve the next set of results.</p>
|
|
8577
|
-
* @public
|
|
8578
|
-
*/
|
|
8579
|
-
NextToken?: string;
|
|
8580
|
-
/**
|
|
8581
|
-
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
8582
|
-
* @public
|
|
8583
|
-
*/
|
|
8584
|
-
InstanceId?: string;
|
|
8585
|
-
}
|
|
8586
|
-
/**
|
|
8587
|
-
* <p>Information about traffic distribution groups.</p>
|
|
8588
|
-
* @public
|
|
8589
|
-
*/
|
|
8590
|
-
export interface TrafficDistributionGroupSummary {
|
|
8591
|
-
/**
|
|
8592
|
-
* <p>The identifier of the traffic distribution group.
|
|
8593
|
-
* This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
|
|
8594
|
-
* The ARN must be provided if the call is from the replicated Region.</p>
|
|
8595
|
-
* @public
|
|
8596
|
-
*/
|
|
8597
|
-
Id?: string;
|
|
8598
|
-
/**
|
|
8599
|
-
* <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
|
|
8600
|
-
* @public
|
|
8601
|
-
*/
|
|
8602
|
-
Arn?: string;
|
|
8603
|
-
/**
|
|
8604
|
-
* <p>The name of the traffic distribution group.</p>
|
|
8605
|
-
* @public
|
|
8606
|
-
*/
|
|
8607
|
-
Name?: string;
|
|
8608
|
-
/**
|
|
8609
|
-
* <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
|
|
8610
|
-
* @public
|
|
8611
|
-
*/
|
|
8612
|
-
InstanceArn?: string;
|
|
8613
|
-
/**
|
|
8614
|
-
* <p>The status of the traffic distribution group. </p>
|
|
8615
|
-
* <ul>
|
|
8616
|
-
* <li>
|
|
8617
|
-
* <p>
|
|
8618
|
-
* <code>CREATION_IN_PROGRESS</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a> operation is still in progress and has not yet
|
|
8619
|
-
* completed.</p>
|
|
8620
|
-
* </li>
|
|
8621
|
-
* <li>
|
|
8622
|
-
* <p>
|
|
8623
|
-
* <code>ACTIVE</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a> operation has succeeded.</p>
|
|
8624
|
-
* </li>
|
|
8625
|
-
* <li>
|
|
8626
|
-
* <p>
|
|
8627
|
-
* <code>CREATION_FAILED</code> indicates that the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a> operation has failed.</p>
|
|
8628
|
-
* </li>
|
|
8629
|
-
* <li>
|
|
8630
|
-
* <p>
|
|
8631
|
-
* <code>PENDING_DELETION</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html">DeleteTrafficDistributionGroup</a> operation is still in progress and has not yet
|
|
8632
|
-
* completed.</p>
|
|
8633
|
-
* </li>
|
|
8634
|
-
* <li>
|
|
8635
|
-
* <p>
|
|
8636
|
-
* <code>DELETION_FAILED</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html">DeleteTrafficDistributionGroup</a> operation has failed.</p>
|
|
8637
|
-
* </li>
|
|
8638
|
-
* <li>
|
|
8639
|
-
* <p>
|
|
8640
|
-
* <code>UPDATE_IN_PROGRESS</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdateTrafficDistributionGroup.html">UpdateTrafficDistributionGroup</a> operation is still in progress and has not yet
|
|
8641
|
-
* completed.</p>
|
|
8642
|
-
* </li>
|
|
8643
|
-
* </ul>
|
|
8644
|
-
* @public
|
|
8645
|
-
*/
|
|
8646
|
-
Status?: TrafficDistributionGroupStatus;
|
|
8647
|
-
/**
|
|
8648
|
-
* <p>Whether this is the default traffic distribution group created during instance
|
|
8649
|
-
* replication. The default traffic distribution group cannot be deleted by the
|
|
8650
|
-
* <code>DeleteTrafficDistributionGroup</code> API. The default traffic distribution group is deleted as
|
|
8651
|
-
* part of the process for deleting a replica.</p>
|
|
8652
|
-
* @public
|
|
8653
|
-
*/
|
|
8654
|
-
IsDefault?: boolean;
|
|
8655
|
-
}
|
|
8656
|
-
/**
|
|
8657
|
-
* @public
|
|
8658
|
-
*/
|
|
8659
|
-
export interface ListTrafficDistributionGroupsResponse {
|
|
8660
|
-
/**
|
|
8661
|
-
* <p>If there are additional results, this is the token for the next set of results.</p>
|
|
8662
|
-
* @public
|
|
8663
|
-
*/
|
|
8664
|
-
NextToken?: string;
|
|
8665
|
-
/**
|
|
8666
|
-
* <p>A list of traffic distribution groups.</p>
|
|
8667
|
-
* @public
|
|
8668
|
-
*/
|
|
8669
|
-
TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[];
|
|
8670
|
-
}
|
|
8671
8755
|
/**
|
|
8672
8756
|
* @internal
|
|
8673
8757
|
*/
|
|
@@ -1,7 +1,113 @@
|
|
|
1
1
|
import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
|
|
2
2
|
import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
|
|
3
3
|
import { AgentAvailabilityTimer, AgentConfig, AgentHierarchyGroups, AgentInfo, AgentStatus, AgentStatusSearchFilter, AgentStatusState, AllowedCapabilities, AnsweringMachineDetectionStatus, Application, AttributeCondition, Campaign, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, Customer, CustomerVoiceActivity, DisconnectDetails, EvaluationFormQuestion, EvaluationFormScoringStrategy, Expiry, FileStatusType, FileUseCaseType, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PredefinedAttributeValues, QualityMetrics, QueueInfo, QuickConnectConfig, Reference, RehydrationType, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
|
|
4
|
-
import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, Evaluation, EvaluationAnswerData, EvaluationFormVersionStatus, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RoutingCriteriaStepStatus, RoutingProfile, SegmentAttributeValue, SignInConfig, SortOrder, TelephonyConfig, WisdomInfo } from "./models_1";
|
|
4
|
+
import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, Evaluation, EvaluationAnswerData, EvaluationFormVersionStatus, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RoutingCriteriaStepStatus, RoutingProfile, SegmentAttributeValue, SignInConfig, SortOrder, TelephonyConfig, TrafficDistributionGroupStatus, WisdomInfo } from "./models_1";
|
|
5
|
+
/**
|
|
6
|
+
* @public
|
|
7
|
+
*/
|
|
8
|
+
export interface ListTrafficDistributionGroupsRequest {
|
|
9
|
+
/**
|
|
10
|
+
* <p>The maximum number of results to return per page.</p>
|
|
11
|
+
* @public
|
|
12
|
+
*/
|
|
13
|
+
MaxResults?: number;
|
|
14
|
+
/**
|
|
15
|
+
* <p>The token for the next set of results. Use the value returned in the previous
|
|
16
|
+
* response in the next request to retrieve the next set of results.</p>
|
|
17
|
+
* @public
|
|
18
|
+
*/
|
|
19
|
+
NextToken?: string;
|
|
20
|
+
/**
|
|
21
|
+
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
22
|
+
* @public
|
|
23
|
+
*/
|
|
24
|
+
InstanceId?: string;
|
|
25
|
+
}
|
|
26
|
+
/**
|
|
27
|
+
* <p>Information about traffic distribution groups.</p>
|
|
28
|
+
* @public
|
|
29
|
+
*/
|
|
30
|
+
export interface TrafficDistributionGroupSummary {
|
|
31
|
+
/**
|
|
32
|
+
* <p>The identifier of the traffic distribution group.
|
|
33
|
+
* This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
|
|
34
|
+
* The ARN must be provided if the call is from the replicated Region.</p>
|
|
35
|
+
* @public
|
|
36
|
+
*/
|
|
37
|
+
Id?: string;
|
|
38
|
+
/**
|
|
39
|
+
* <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
|
|
40
|
+
* @public
|
|
41
|
+
*/
|
|
42
|
+
Arn?: string;
|
|
43
|
+
/**
|
|
44
|
+
* <p>The name of the traffic distribution group.</p>
|
|
45
|
+
* @public
|
|
46
|
+
*/
|
|
47
|
+
Name?: string;
|
|
48
|
+
/**
|
|
49
|
+
* <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
|
|
50
|
+
* @public
|
|
51
|
+
*/
|
|
52
|
+
InstanceArn?: string;
|
|
53
|
+
/**
|
|
54
|
+
* <p>The status of the traffic distribution group. </p>
|
|
55
|
+
* <ul>
|
|
56
|
+
* <li>
|
|
57
|
+
* <p>
|
|
58
|
+
* <code>CREATION_IN_PROGRESS</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a> operation is still in progress and has not yet
|
|
59
|
+
* completed.</p>
|
|
60
|
+
* </li>
|
|
61
|
+
* <li>
|
|
62
|
+
* <p>
|
|
63
|
+
* <code>ACTIVE</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a> operation has succeeded.</p>
|
|
64
|
+
* </li>
|
|
65
|
+
* <li>
|
|
66
|
+
* <p>
|
|
67
|
+
* <code>CREATION_FAILED</code> indicates that the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a> operation has failed.</p>
|
|
68
|
+
* </li>
|
|
69
|
+
* <li>
|
|
70
|
+
* <p>
|
|
71
|
+
* <code>PENDING_DELETION</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html">DeleteTrafficDistributionGroup</a> operation is still in progress and has not yet
|
|
72
|
+
* completed.</p>
|
|
73
|
+
* </li>
|
|
74
|
+
* <li>
|
|
75
|
+
* <p>
|
|
76
|
+
* <code>DELETION_FAILED</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html">DeleteTrafficDistributionGroup</a> operation has failed.</p>
|
|
77
|
+
* </li>
|
|
78
|
+
* <li>
|
|
79
|
+
* <p>
|
|
80
|
+
* <code>UPDATE_IN_PROGRESS</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdateTrafficDistributionGroup.html">UpdateTrafficDistributionGroup</a> operation is still in progress and has not yet
|
|
81
|
+
* completed.</p>
|
|
82
|
+
* </li>
|
|
83
|
+
* </ul>
|
|
84
|
+
* @public
|
|
85
|
+
*/
|
|
86
|
+
Status?: TrafficDistributionGroupStatus;
|
|
87
|
+
/**
|
|
88
|
+
* <p>Whether this is the default traffic distribution group created during instance
|
|
89
|
+
* replication. The default traffic distribution group cannot be deleted by the
|
|
90
|
+
* <code>DeleteTrafficDistributionGroup</code> API. The default traffic distribution group is deleted as
|
|
91
|
+
* part of the process for deleting a replica.</p>
|
|
92
|
+
* @public
|
|
93
|
+
*/
|
|
94
|
+
IsDefault?: boolean;
|
|
95
|
+
}
|
|
96
|
+
/**
|
|
97
|
+
* @public
|
|
98
|
+
*/
|
|
99
|
+
export interface ListTrafficDistributionGroupsResponse {
|
|
100
|
+
/**
|
|
101
|
+
* <p>If there are additional results, this is the token for the next set of results.</p>
|
|
102
|
+
* @public
|
|
103
|
+
*/
|
|
104
|
+
NextToken?: string;
|
|
105
|
+
/**
|
|
106
|
+
* <p>A list of traffic distribution groups.</p>
|
|
107
|
+
* @public
|
|
108
|
+
*/
|
|
109
|
+
TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[];
|
|
110
|
+
}
|
|
5
111
|
/**
|
|
6
112
|
* @public
|
|
7
113
|
*/
|
|
@@ -8,7 +8,7 @@ import {
|
|
|
8
8
|
import {
|
|
9
9
|
ListTrafficDistributionGroupsRequest,
|
|
10
10
|
ListTrafficDistributionGroupsResponse,
|
|
11
|
-
} from "../models/
|
|
11
|
+
} from "../models/models_2";
|
|
12
12
|
export { __MetadataBearer };
|
|
13
13
|
export { $Command };
|
|
14
14
|
export interface ListTrafficDistributionGroupsCommandInput
|
|
@@ -1841,6 +1841,7 @@ export declare const RealTimeContactAnalysisSegmentType: {
|
|
|
1841
1841
|
readonly Categories: "Categories";
|
|
1842
1842
|
readonly Event: "Event";
|
|
1843
1843
|
readonly Issues: "Issues";
|
|
1844
|
+
readonly PostContactSummary: "PostContactSummary";
|
|
1844
1845
|
readonly Transcript: "Transcript";
|
|
1845
1846
|
};
|
|
1846
1847
|
export type RealTimeContactAnalysisSegmentType =
|
|
@@ -1941,6 +1942,26 @@ export interface RealTimeContactAnalysisIssueDetected {
|
|
|
1941
1942
|
export interface RealTimeContactAnalysisSegmentIssues {
|
|
1942
1943
|
IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
|
|
1943
1944
|
}
|
|
1945
|
+
export declare const RealTimeContactAnalysisPostContactSummaryFailureCode: {
|
|
1946
|
+
readonly FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES";
|
|
1947
|
+
readonly INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT";
|
|
1948
|
+
readonly INTERNAL_ERROR: "INTERNAL_ERROR";
|
|
1949
|
+
readonly INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION";
|
|
1950
|
+
readonly QUOTA_EXCEEDED: "QUOTA_EXCEEDED";
|
|
1951
|
+
};
|
|
1952
|
+
export type RealTimeContactAnalysisPostContactSummaryFailureCode =
|
|
1953
|
+
(typeof RealTimeContactAnalysisPostContactSummaryFailureCode)[keyof typeof RealTimeContactAnalysisPostContactSummaryFailureCode];
|
|
1954
|
+
export declare const RealTimeContactAnalysisPostContactSummaryStatus: {
|
|
1955
|
+
readonly COMPLETED: "COMPLETED";
|
|
1956
|
+
readonly FAILED: "FAILED";
|
|
1957
|
+
};
|
|
1958
|
+
export type RealTimeContactAnalysisPostContactSummaryStatus =
|
|
1959
|
+
(typeof RealTimeContactAnalysisPostContactSummaryStatus)[keyof typeof RealTimeContactAnalysisPostContactSummaryStatus];
|
|
1960
|
+
export interface RealTimeContactAnalysisSegmentPostContactSummary {
|
|
1961
|
+
Content?: string;
|
|
1962
|
+
Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
|
|
1963
|
+
FailureCode?: RealTimeContactAnalysisPostContactSummaryFailureCode;
|
|
1964
|
+
}
|
|
1944
1965
|
export interface RealTimeContactAnalysisTranscriptItemRedaction {
|
|
1945
1966
|
CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[];
|
|
1946
1967
|
}
|
|
@@ -1967,6 +1988,7 @@ export type RealtimeContactAnalysisSegment =
|
|
|
1967
1988
|
| RealtimeContactAnalysisSegment.CategoriesMember
|
|
1968
1989
|
| RealtimeContactAnalysisSegment.EventMember
|
|
1969
1990
|
| RealtimeContactAnalysisSegment.IssuesMember
|
|
1991
|
+
| RealtimeContactAnalysisSegment.PostContactSummaryMember
|
|
1970
1992
|
| RealtimeContactAnalysisSegment.TranscriptMember
|
|
1971
1993
|
| RealtimeContactAnalysisSegment.$UnknownMember;
|
|
1972
1994
|
export declare namespace RealtimeContactAnalysisSegment {
|
|
@@ -1976,6 +1998,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
1976
1998
|
Issues?: never;
|
|
1977
1999
|
Event?: never;
|
|
1978
2000
|
Attachments?: never;
|
|
2001
|
+
PostContactSummary?: never;
|
|
1979
2002
|
$unknown?: never;
|
|
1980
2003
|
}
|
|
1981
2004
|
interface CategoriesMember {
|
|
@@ -1984,6 +2007,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
1984
2007
|
Issues?: never;
|
|
1985
2008
|
Event?: never;
|
|
1986
2009
|
Attachments?: never;
|
|
2010
|
+
PostContactSummary?: never;
|
|
1987
2011
|
$unknown?: never;
|
|
1988
2012
|
}
|
|
1989
2013
|
interface IssuesMember {
|
|
@@ -1992,6 +2016,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
1992
2016
|
Issues: RealTimeContactAnalysisSegmentIssues;
|
|
1993
2017
|
Event?: never;
|
|
1994
2018
|
Attachments?: never;
|
|
2019
|
+
PostContactSummary?: never;
|
|
1995
2020
|
$unknown?: never;
|
|
1996
2021
|
}
|
|
1997
2022
|
interface EventMember {
|
|
@@ -2000,6 +2025,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
2000
2025
|
Issues?: never;
|
|
2001
2026
|
Event: RealTimeContactAnalysisSegmentEvent;
|
|
2002
2027
|
Attachments?: never;
|
|
2028
|
+
PostContactSummary?: never;
|
|
2003
2029
|
$unknown?: never;
|
|
2004
2030
|
}
|
|
2005
2031
|
interface AttachmentsMember {
|
|
@@ -2008,6 +2034,16 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
2008
2034
|
Issues?: never;
|
|
2009
2035
|
Event?: never;
|
|
2010
2036
|
Attachments: RealTimeContactAnalysisSegmentAttachments;
|
|
2037
|
+
PostContactSummary?: never;
|
|
2038
|
+
$unknown?: never;
|
|
2039
|
+
}
|
|
2040
|
+
interface PostContactSummaryMember {
|
|
2041
|
+
Transcript?: never;
|
|
2042
|
+
Categories?: never;
|
|
2043
|
+
Issues?: never;
|
|
2044
|
+
Event?: never;
|
|
2045
|
+
Attachments?: never;
|
|
2046
|
+
PostContactSummary: RealTimeContactAnalysisSegmentPostContactSummary;
|
|
2011
2047
|
$unknown?: never;
|
|
2012
2048
|
}
|
|
2013
2049
|
interface $UnknownMember {
|
|
@@ -2016,6 +2052,7 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
2016
2052
|
Issues?: never;
|
|
2017
2053
|
Event?: never;
|
|
2018
2054
|
Attachments?: never;
|
|
2055
|
+
PostContactSummary?: never;
|
|
2019
2056
|
$unknown: [string, any];
|
|
2020
2057
|
}
|
|
2021
2058
|
interface Visitor<T> {
|
|
@@ -2024,6 +2061,9 @@ export declare namespace RealtimeContactAnalysisSegment {
|
|
|
2024
2061
|
Issues: (value: RealTimeContactAnalysisSegmentIssues) => T;
|
|
2025
2062
|
Event: (value: RealTimeContactAnalysisSegmentEvent) => T;
|
|
2026
2063
|
Attachments: (value: RealTimeContactAnalysisSegmentAttachments) => T;
|
|
2064
|
+
PostContactSummary: (
|
|
2065
|
+
value: RealTimeContactAnalysisSegmentPostContactSummary
|
|
2066
|
+
) => T;
|
|
2027
2067
|
_: (name: string, value: any) => T;
|
|
2028
2068
|
}
|
|
2029
2069
|
const visit: <T>(
|
|
@@ -2189,23 +2229,6 @@ export interface ListTaskTemplatesResponse {
|
|
|
2189
2229
|
TaskTemplates?: TaskTemplateMetadata[];
|
|
2190
2230
|
NextToken?: string;
|
|
2191
2231
|
}
|
|
2192
|
-
export interface ListTrafficDistributionGroupsRequest {
|
|
2193
|
-
MaxResults?: number;
|
|
2194
|
-
NextToken?: string;
|
|
2195
|
-
InstanceId?: string;
|
|
2196
|
-
}
|
|
2197
|
-
export interface TrafficDistributionGroupSummary {
|
|
2198
|
-
Id?: string;
|
|
2199
|
-
Arn?: string;
|
|
2200
|
-
Name?: string;
|
|
2201
|
-
InstanceArn?: string;
|
|
2202
|
-
Status?: TrafficDistributionGroupStatus;
|
|
2203
|
-
IsDefault?: boolean;
|
|
2204
|
-
}
|
|
2205
|
-
export interface ListTrafficDistributionGroupsResponse {
|
|
2206
|
-
NextToken?: string;
|
|
2207
|
-
TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[];
|
|
2208
|
-
}
|
|
2209
2232
|
export declare const InstanceFilterSensitiveLog: (obj: Instance) => any;
|
|
2210
2233
|
export declare const DescribeInstanceResponseFilterSensitiveLog: (
|
|
2211
2234
|
obj: DescribeInstanceResponse
|
|
@@ -87,8 +87,26 @@ import {
|
|
|
87
87
|
SignInConfig,
|
|
88
88
|
SortOrder,
|
|
89
89
|
TelephonyConfig,
|
|
90
|
+
TrafficDistributionGroupStatus,
|
|
90
91
|
WisdomInfo,
|
|
91
92
|
} from "./models_1";
|
|
93
|
+
export interface ListTrafficDistributionGroupsRequest {
|
|
94
|
+
MaxResults?: number;
|
|
95
|
+
NextToken?: string;
|
|
96
|
+
InstanceId?: string;
|
|
97
|
+
}
|
|
98
|
+
export interface TrafficDistributionGroupSummary {
|
|
99
|
+
Id?: string;
|
|
100
|
+
Arn?: string;
|
|
101
|
+
Name?: string;
|
|
102
|
+
InstanceArn?: string;
|
|
103
|
+
Status?: TrafficDistributionGroupStatus;
|
|
104
|
+
IsDefault?: boolean;
|
|
105
|
+
}
|
|
106
|
+
export interface ListTrafficDistributionGroupsResponse {
|
|
107
|
+
NextToken?: string;
|
|
108
|
+
TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[];
|
|
109
|
+
}
|
|
92
110
|
export interface ListTrafficDistributionGroupUsersRequest {
|
|
93
111
|
TrafficDistributionGroupId: string | undefined;
|
|
94
112
|
MaxResults?: number;
|
package/package.json
CHANGED
|
@@ -1,7 +1,7 @@
|
|
|
1
1
|
{
|
|
2
2
|
"name": "@aws-sdk/client-connect",
|
|
3
3
|
"description": "AWS SDK for JavaScript Connect Client for Node.js, Browser and React Native",
|
|
4
|
-
"version": "3.
|
|
4
|
+
"version": "3.618.0",
|
|
5
5
|
"scripts": {
|
|
6
6
|
"build": "concurrently 'yarn:build:cjs' 'yarn:build:es' 'yarn:build:types'",
|
|
7
7
|
"build:cjs": "node ../../scripts/compilation/inline client-connect",
|