@aws-sdk/client-connect 3.575.0 → 3.577.0

package/dist-types/models/models_1.d.ts

@@ -1,6 +1,57 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, Application, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactState, CreatedByInfo, DirectoryType, Distribution, EvaluationFormVersionStatus, EvaluationScore, EvaluationStatus, EventSourceName, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperation, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PredefinedAttributeValues, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, Application, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactState, CreatedByInfo, DirectoryType, Distribution, EvaluationFormVersionStatus, EvaluationScore, EvaluationStatus, EventSourceName, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PredefinedAttributeValues, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+/**
+ * <p>Information about of the hours of operation.</p>
+ * @public
+ */
+export interface HoursOfOperation {
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId?: string;
+    /**
+     * <p>The Amazon Resource Name (ARN) for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationArn?: string;
+    /**
+     * <p>The name for the hours of operation.</p>
+     * @public
+     */
+    Name?: string;
+    /**
+     * <p>The description for the hours of operation.</p>
+     * @public
+     */
+    Description?: string;
+    /**
+     * <p>The time zone for the hours of operation.</p>
+     * @public
+     */
+    TimeZone?: string;
+    /**
+     * <p>Configuration information for the hours of operation.</p>
+     * @public
+     */
+    Config?: HoursOfOperationConfig[];
+    /**
+     * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
+     * @public
+     */
+    Tags?: Record<string, string>;
+    /**
+     * <p>The timestamp when this resource was last modified.</p>
+     * @public
+     */
+    LastModifiedTime?: Date;
+    /**
+     * <p>The Amazon Web Services Region where this resource was last modified.</p>
+     * @public
+     */
+    LastModifiedRegion?: string;
+}
 /**
  * @public
  */
@@ -2067,7 +2118,8 @@ export interface GetAttachedFileRequest {
      */
     FileId: string | undefined;
     /**
-     * <p>Optional override for the expiry of the pre-signed S3 URL in seconds.</p>
+     * <p>Optional override for the expiry of the pre-signed S3 URL in seconds. The default value is
+     *    300.</p>
      * @public
      */
     UrlExpiryInSeconds?: number;
@@ -2138,9 +2190,6 @@ export interface GetAttachedFileResponse {
     /**
      * <p>The resource to which the attached file is (being) uploaded to. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html">Cases</a> are the only
      *    current supported resource.</p>
-     *          <note>
-     *             <p>This value must be a valid ARN.</p>
-     *          </note>
      * @public
      */
     AssociatedResourceArn?: string;
@@ -3605,8 +3654,8 @@ export interface GetMetricDataV2Request {
      *       <code>AGENT_HIERARCHY_LEVEL_TWO</code> | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
      *       <code>AGENT_HIERARCHY_LEVEL_FOUR</code> | <code>AGENT_HIERARCHY_LEVEL_FIVE</code> |
      *       <code>FEATURE</code> | <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> |
-     *       <code>contact/segmentAttributes/connect:Subtype</code> |
-     *      <code>ROUTING_STEP_EXPRESSION</code>
+     *       <code>contact/segmentAttributes/connect:Subtype</code> | <code>ROUTING_STEP_EXPRESSION</code>
+     *      | <code>Q_CONNECT_ENABLED</code>
      *                </p>
      *             </li>
      *             <li>
@@ -3628,6 +3677,18 @@ export interface GetMetricDataV2Request {
      *                   <code>ROUTING_STEP_EXPRESSION</code> is a valid filter key with a filter value up to 3000
      *      length. This filter is case and order sensitive. JSON string fields must be sorted in ascending
      *      order and JSON array order should be kept as is.</p>
+     *                <p>
+     *                   <code>Q_CONNECT_ENABLED</code>. TRUE and FALSE are the only valid filterValues for the
+     *       <code>Q_CONNECT_ENABLED</code> filter key. </p>
+     *                <ul>
+     *                   <li>
+     *                      <p>TRUE includes all contacts that had Amazon Q in Connect enabled as part of the flow.</p>
+     *                   </li>
+     *                   <li>
+     *                      <p>FALSE includes all contacts that did not have Amazon Q in Connect enabled as part of the flow</p>
+     *                   </li>
+     *                </ul>
+     *                <p>This filter is available only for contact record-driven metrics. </p>
      *             </li>
      *          </ul>
      * @public
@@ -3643,8 +3704,8 @@ export interface GetMetricDataV2Request {
      *     <code>AGENT_HIERARCHY_LEVEL_TWO</code> | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
      *     <code>AGENT_HIERARCHY_LEVEL_FOUR</code> | <code>AGENT_HIERARCHY_LEVEL_FIVE</code> |
      *     <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> |
-     *     <code>contact/segmentAttributes/connect:Subtype</code> |
-     *    <code>ROUTING_STEP_EXPRESSION</code>
+     *     <code>contact/segmentAttributes/connect:Subtype</code> | <code>ROUTING_STEP_EXPRESSION</code> |
+     *     <code>Q_CONNECT_ENABLED</code>
      *          </p>
      * @public
      */
@@ -3658,7 +3719,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Percent</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#abandonment-rate-historical">Abandonment rate</a>
      *                </p>
      *             </dd>
@@ -3727,14 +3788,14 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-queue-abandon-time-historical">Average queue abandon time</a>
      *                </p>
      *             </dd>
      *             <dt>AVG_ACTIVE_TIME</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-active-time-historical">Average active time</a>
      *                </p>
      *             </dd>
@@ -3744,7 +3805,7 @@ export interface GetMetricDataV2Request {
      *                <p>Valid metric filter key: <code>INITIATION_METHOD</code>
      *                </p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-acw-time-historical">Average after contact work time</a>
      *                </p>
      *                <note>
@@ -3769,7 +3830,7 @@ export interface GetMetricDataV2Request {
      *             <dt>AVG_AGENT_PAUSE_TIME</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-agent-pause-time-historical">Average agent pause time</a>
      *                </p>
      *             </dd>
@@ -3793,7 +3854,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-contact-duration-historical">Average contact duration</a>
      *                </p>
      *                <note>
@@ -3804,7 +3865,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-conversation-duration-historical">Average conversation duration</a>
      *                </p>
      *             </dd>
@@ -3814,7 +3875,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-greeting-time-agent-historical">Average agent greeting time</a>
      *                </p>
      *             </dd>
@@ -3833,7 +3894,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-customer-hold-time-historical">Average customer hold time</a>
      *                </p>
      *                <note>
@@ -3844,7 +3905,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#avg-customer-hold-time-all-contacts-historical">Average customer hold time all contacts</a>
      *                </p>
      *             </dd>
@@ -3852,7 +3913,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-holds-historical">Average holds</a>
      *                </p>
      *                <note>
@@ -3863,7 +3924,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-agent-interaction-customer-hold-time-historical">Average agent interaction and customer hold time</a>
      *                </p>
      *             </dd>
@@ -3873,7 +3934,7 @@ export interface GetMetricDataV2Request {
      *                <p>Valid metric filter key: <code>INITIATION_METHOD</code>
      *                </p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-agent-interaction-time-historical">Average agent interaction time</a>
      *                </p>
      *                <note>
@@ -3886,7 +3947,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-interruptions-agent-historical">Average agent interruptions</a>
      *                </p>
      *             </dd>
@@ -3896,7 +3957,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-interruptions-time-agent-historical">Average agent interruption time</a>
      *                </p>
      *             </dd>
@@ -3906,7 +3967,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html##average-non-talk-time-historical">Average non-talk time</a>
      *                </p>
      *             </dd>
@@ -3914,7 +3975,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-queue-answer-time-historical">Average queue answer time</a>
      *                </p>
      *                <note>
@@ -3924,8 +3985,8 @@ export interface GetMetricDataV2Request {
      *             <dt>AVG_RESOLUTION_TIME</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype,
+     *       Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-resolution-time-historical">Average resolution time</a>
      *                </p>
      *             </dd>
@@ -3935,7 +3996,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-talk-time-historical">Average talk time</a>
      *                </p>
      *             </dd>
@@ -3945,7 +4006,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-talk-time-agent-historical">Average agent talk time</a>
      *                </p>
      *             </dd>
@@ -3955,7 +4016,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-talk-time-customer-historical">Average customer talk time</a>
      *                </p>
      *             </dd>
@@ -3971,7 +4032,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype, RoutingStepExpression</p>
+     *       contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-abandoned-historical">Contact abandoned</a>
      *                </p>
      *             </dd>
@@ -3981,7 +4042,7 @@ export interface GetMetricDataV2Request {
      *                <p>Valid metric filter key: <code>INITIATION_METHOD</code>
      *                </p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-created-historical">Contacts created</a>
      *                </p>
      *                <note>
@@ -3995,7 +4056,7 @@ export interface GetMetricDataV2Request {
      *       <code>DISCONNECT_REASON</code>
      *                </p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype, RoutingStepExpression</p>
+     *       contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#api-contacts-handled-historical">API contacts handled</a>
      *                </p>
      *                <note>
@@ -4008,7 +4069,7 @@ export interface GetMetricDataV2Request {
      *                <p>Valid metric filter key: <code>INITIATION_METHOD</code>
      *                </p>
      *                <p>Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-handled-by-connected-to-agent-historical">Contacts handled (connected to agent timestamp)</a>
      *                </p>
      *             </dd>
@@ -4016,42 +4077,42 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-handled-by-connected-to-agent-historical">Contacts hold disconnect</a>
      *                </p>
      *             </dd>
      *             <dt>CONTACTS_ON_HOLD_AGENT_DISCONNECT</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-hold-agent-disconnect-historical">Contacts hold agent disconnect</a>
      *                </p>
      *             </dd>
      *             <dt>CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-hold-customer-disconnect-historical">Contacts hold customer disconnect</a>
      *                </p>
      *             </dd>
      *             <dt>CONTACTS_PUT_ON_HOLD</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-hold-customer-disconnect-historical">Contacts put on hold</a>
      *                </p>
      *             </dd>
      *             <dt>CONTACTS_TRANSFERRED_OUT_EXTERNAL</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-external-historical">Contacts transferred out external</a>
      *                </p>
      *             </dd>
      *             <dt>CONTACTS_TRANSFERRED_OUT_INTERNAL</dt>
      *             <dd>
      *                <p>Unit: Percent</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-internal-historical">Contacts transferred out internal</a>
      *                </p>
      *             </dd>
@@ -4059,7 +4120,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-queued-historical">Contacts queued</a>
      *                </p>
      *             </dd>
@@ -4074,8 +4135,8 @@ export interface GetMetricDataV2Request {
      *             <dt>CONTACTS_RESOLVED_IN_X</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype,
+     *       Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code> enter any whole number from 1 to 604800
      *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
      *       "Less than").</p>
@@ -4086,7 +4147,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-historical">Contacts transferred out</a>
      *                </p>
      *                <note>
@@ -4097,7 +4158,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-by-agent-historical">Contacts transferred out by agent</a>
      *                </p>
      *             </dd>
@@ -4105,7 +4166,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contacts-transferred-out-by-agent-historical">Contacts transferred out queue</a>
      *                </p>
      *             </dd>
@@ -4121,7 +4182,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#maximum-queued-time-historical">Maximum queued time</a>
      *                </p>
      *             </dd>
@@ -4151,7 +4212,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Percentage</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#ntt-historical">Non-talk
      *        time percent</a>
      *                </p>
@@ -4162,7 +4223,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Percentage</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#tt-historical">Talk time
      *        percent</a>
      *                </p>
@@ -4173,7 +4234,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Percentage</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#ttagent-historical">Agent
      *        talk time percent</a>
      *                </p>
@@ -4184,7 +4245,7 @@ export interface GetMetricDataV2Request {
      *       analytics.</p>
      *                <p>Unit: Percentage</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#ttcustomer-historical">Customer talk time percent</a>
      *                </p>
      *             </dd>
@@ -4208,7 +4269,7 @@ export interface GetMetricDataV2Request {
      *             <dd>
      *                <p>You can include up to 20 SERVICE_LEVEL metrics in a request.</p>
      *                <p>Unit: Percent</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
      *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
      *       "Less than"). </p>
@@ -4224,7 +4285,7 @@ export interface GetMetricDataV2Request {
      *             <dt>SUM_AFTER_CONTACT_WORK_TIME</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#acw-historical">After
      *        contact work time</a>
      *                </p>
@@ -4247,7 +4308,7 @@ export interface GetMetricDataV2Request {
      *             <dt>SUM_CONTACT_FLOW_TIME</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contact-flow-time-historical">Contact flow time</a>
      *                </p>
      *             </dd>
@@ -4261,8 +4322,8 @@ export interface GetMetricDataV2Request {
      *             <dt>SUM_CONTACTS_ANSWERED_IN_X</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype,
+     *       Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
      *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
      *       "Less than"). </p>
@@ -4272,8 +4333,8 @@ export interface GetMetricDataV2Request {
      *             <dt>SUM_CONTACTS_ABANDONED_IN_X</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype,
+     *       Q in Connect</p>
      *                <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
      *       (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
      *       "Less than"). </p>
@@ -4286,7 +4347,7 @@ export interface GetMetricDataV2Request {
      *                </p>
      *                <p>Unit: Count</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *       contact/segmentAttributes/connect:Subtype, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contact-disconnected-historical">Contact disconnected</a>
      *                </p>
      *             </dd>
@@ -4300,14 +4361,14 @@ export interface GetMetricDataV2Request {
      *             <dt>SUM_HANDLE_TIME</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#contact-handle-time-historical">Contact handle time</a>
      *                </p>
      *             </dd>
      *             <dt>SUM_HOLD_TIME</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#customer-hold-time-historical">Customer hold time</a>
      *                </p>
      *             </dd>
@@ -4321,7 +4382,7 @@ export interface GetMetricDataV2Request {
      *             <dt>SUM_INTERACTION_AND_HOLD_TIME</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#agent-interaction-hold-time-historical">Agent interaction and hold time</a>
      *                </p>
      *             </dd>
@@ -4349,8 +4410,8 @@ export interface GetMetricDataV2Request {
      *             <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt>
      *             <dd>
      *                <p>Unit: Count</p>
-     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile,
-     *       contact/segmentAttributes/connect:Subtype</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype,
+     *       Q in Connect</p>
      *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#callback-attempts-historical">Callback attempts</a>
      *                </p>
      *             </dd>
@@ -5120,6 +5181,11 @@ export interface ContactFlowSummary {
      * @public
      */
     ContactFlowState?: ContactFlowState;
+    /**
+     * <p>The status of the contact flow.</p>
+     * @public
+     */
+    ContactFlowStatus?: ContactFlowStatus;
 }
 /**
  * @public
@@ -8500,34 +8566,6 @@ export interface ReleasePhoneNumberRequest {
      */
     ClientToken?: string;
 }
-/**
- * @public
- */
-export interface ReplicateInstanceRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance. You can provide the <code>InstanceId</code>, or the entire ARN.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The Amazon Web Services Region where to replicate the Amazon Connect instance.</p>
-     * @public
-     */
-    ReplicaRegion: string | undefined;
-    /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *             request. If not provided, the Amazon Web Services
-     *             SDK populates this field. For more information about idempotency, see
-     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
-     * @public
-     */
-    ClientToken?: string;
-    /**
-     * <p>The alias for the replicated instance. The <code>ReplicaAlias</code> must be unique.</p>
-     * @public
-     */
-    ReplicaAlias: string | undefined;
-}
 /**
  * @internal
  */
@@ -8580,7 +8618,3 @@ export declare const ViewVersionSummaryFilterSensitiveLog: (obj: ViewVersionSumm
  * @internal
  */
 export declare const ListViewVersionsResponseFilterSensitiveLog: (obj: ListViewVersionsResponse) => any;
-/**
- * @internal
- */
-export declare const ReplicateInstanceRequestFilterSensitiveLog: (obj: ReplicateInstanceRequest) => any;