@aws-sdk/client-connect 3.478.0 → 3.481.0

package/dist-types/models/models_1.d.ts

@@ -1,6 +1,242 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, Application, Attribute, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactState, DirectoryType, Distribution, EvaluationFormVersionStatus, EvaluationScore, EvaluationStatus, EventSourceName, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperation, InstanceStatus, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PhoneNumberCountryCode, PhoneNumberType, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, View, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentHierarchyGroups, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, Application, Attribute, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactInitiationMethod, ContactState, DirectoryType, Distribution, EvaluationFormVersionStatus, EvaluationScore, EvaluationStatus, EventSourceName, FlowAssociationResourceType, FlowAssociationSummary, InstanceStatus, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PhoneNumberCountryCode, PredefinedAttributeValues, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+/**
+ * @public
+ * @enum
+ */
+export declare const PhoneNumberWorkflowStatus: {
+    readonly Claimed: "CLAIMED";
+    readonly Failed: "FAILED";
+    readonly InProgress: "IN_PROGRESS";
+};
+/**
+ * @public
+ */
+export type PhoneNumberWorkflowStatus = (typeof PhoneNumberWorkflowStatus)[keyof typeof PhoneNumberWorkflowStatus];
+/**
+ * @public
+ * <p>The status of the phone number.</p>
+ *          <ul>
+ *             <li>
+ *                <p>
+ *                   <code>CLAIMED</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html">ClaimPhoneNumber</a> or <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumber.html">UpdatePhoneNumber</a> operation succeeded.</p>
+ *             </li>
+ *             <li>
+ *                <p>
+ *                   <code>IN_PROGRESS</code> means a <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html">ClaimPhoneNumber</a>, <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumber.html">UpdatePhoneNumber</a>, or <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumberMetadata.html">UpdatePhoneNumberMetadata</a> operation is still in progress and has not yet completed.
+ *      You can call <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html">DescribePhoneNumber</a> at
+ *      a later time to verify if the previous operation has completed.</p>
+ *             </li>
+ *             <li>
+ *                <p>
+ *                   <code>FAILED</code> indicates that the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html">ClaimPhoneNumber</a> or <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumber.html">UpdatePhoneNumber</a> operation has failed. It will include a message indicating the
+ *      failure reason. A common reason for a failure may be that the <code>TargetArn</code> value you
+ *      are claiming or updating a phone number to has reached its limit of total claimed numbers. If
+ *      you received a <code>FAILED</code> status from a <code>ClaimPhoneNumber</code> API call, you
+ *      have one day to retry claiming the phone number before the number is released back to the
+ *      inventory for other customers to claim.</p>
+ *             </li>
+ *          </ul>
+ */
+export interface PhoneNumberStatus {
+    /**
+     * @public
+     * <p>The status.</p>
+     */
+    Status?: PhoneNumberWorkflowStatus;
+    /**
+     * @public
+     * <p>The status message.</p>
+     */
+    Message?: string;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const PhoneNumberType: {
+    readonly DID: "DID";
+    readonly SHARED: "SHARED";
+    readonly SHORT_CODE: "SHORT_CODE";
+    readonly THIRD_PARTY_DID: "THIRD_PARTY_DID";
+    readonly THIRD_PARTY_TF: "THIRD_PARTY_TF";
+    readonly TOLL_FREE: "TOLL_FREE";
+    readonly UIFN: "UIFN";
+};
+/**
+ * @public
+ */
+export type PhoneNumberType = (typeof PhoneNumberType)[keyof typeof PhoneNumberType];
+/**
+ * @public
+ * <p>Information about a phone number that has been claimed to your Amazon Connect instance
+ *    or traffic distribution group.</p>
+ */
+export interface ClaimedPhoneNumberSummary {
+    /**
+     * @public
+     * <p>A unique identifier for the phone number.</p>
+     */
+    PhoneNumberId?: string;
+    /**
+     * @public
+     * <p>The Amazon Resource Name (ARN) of the phone number.</p>
+     */
+    PhoneNumberArn?: string;
+    /**
+     * @public
+     * <p>The phone number. Phone numbers are formatted <code>[+] [country code] [subscriber number including area code]</code>.</p>
+     */
+    PhoneNumber?: string;
+    /**
+     * @public
+     * <p>The ISO country code.</p>
+     */
+    PhoneNumberCountryCode?: PhoneNumberCountryCode;
+    /**
+     * @public
+     * <p>The type of phone number.</p>
+     */
+    PhoneNumberType?: PhoneNumberType;
+    /**
+     * @public
+     * <p>The description of the phone number.</p>
+     */
+    PhoneNumberDescription?: string;
+    /**
+     * @public
+     * <p>The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through.</p>
+     */
+    TargetArn?: string;
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
+     *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
+     *     instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId?: string;
+    /**
+     * @public
+     * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
+     */
+    Tags?: Record<string, string>;
+    /**
+     * @public
+     * <p>The status of the phone number.</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>CLAIMED</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html">ClaimPhoneNumber</a> or <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumber.html">UpdatePhoneNumber</a> operation succeeded.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>IN_PROGRESS</code> means a <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html">ClaimPhoneNumber</a>, <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumber.html">UpdatePhoneNumber</a>, or <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumberMetadata.html">UpdatePhoneNumberMetadata</a> operation is still in progress and has not yet completed.
+     *      You can call <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html">DescribePhoneNumber</a> at
+     *      a later time to verify if the previous operation has completed.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>FAILED</code> indicates that the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html">ClaimPhoneNumber</a> or <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumber.html">UpdatePhoneNumber</a> operation has failed. It will include a message indicating the
+     *      failure reason. A common reason for a failure may be that the <code>TargetArn</code> value you
+     *      are claiming or updating a phone number to has reached its limit of total claimed numbers. If
+     *      you received a <code>FAILED</code> status from a <code>ClaimPhoneNumber</code> API call, you
+     *      have one day to retry claiming the phone number before the number is released back to the
+     *      inventory for other customers to claim.</p>
+     *             </li>
+     *          </ul>
+     *          <note>
+     *             <p>You will not be billed for the phone number during the 1-day period if number claiming
+     *     fails. </p>
+     *          </note>
+     */
+    PhoneNumberStatus?: PhoneNumberStatus;
+    /**
+     * @public
+     * <p>The claimed phone number ARN that was previously imported from the external service, such as
+     *     Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number
+     *    that was imported from Amazon Pinpoint.</p>
+     */
+    SourcePhoneNumberArn?: string;
+}
+/**
+ * @public
+ */
+export interface DescribePhoneNumberResponse {
+    /**
+     * @public
+     * <p>Information about a phone number that's been claimed to your Amazon Connect instance or
+     *    traffic distribution group.</p>
+     */
+    ClaimedPhoneNumberSummary?: ClaimedPhoneNumberSummary;
+}
+/**
+ * @public
+ */
+export interface DescribePredefinedAttributeRequest {
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource
+     *    Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>The name of the predefined attribute.</p>
+     */
+    Name: string | undefined;
+}
+/**
+ * @public
+ * <p>Information about a predefined attribute.</p>
+ */
+export interface PredefinedAttribute {
+    /**
+     * @public
+     * <p>The name of the predefined attribute.</p>
+     */
+    Name?: string;
+    /**
+     * @public
+     * <p>The values of the predefined attribute.</p>
+     */
+    Values?: PredefinedAttributeValues;
+    /**
+     * @public
+     * <p>Last modified time.</p>
+     */
+    LastModifiedTime?: Date;
+    /**
+     * @public
+     * <p>Last modified region.</p>
+     */
+    LastModifiedRegion?: string;
+}
+/**
+ * @public
+ */
+export interface DescribePredefinedAttributeResponse {
+    /**
+     * @public
+     * <p>Information about the predefined attribute.</p>
+     */
+    PredefinedAttribute?: PredefinedAttribute;
+}
+/**
+ * @public
+ */
+export interface DescribePromptRequest {
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>A unique identifier for the prompt.</p>
+     */
+    PromptId: string | undefined;
+}
 /**
  * @public
  * <p>Information about a prompt.</p>
@@ -1268,6 +1504,43 @@ export interface DisassociateTrafficDistributionGroupUserRequest {
  */
 export interface DisassociateTrafficDistributionGroupUserResponse {
 }
+/**
+ * @public
+ * <p>Information about proficiency to be disassociated from the user.</p>
+ */
+export interface UserProficiencyDisassociate {
+    /**
+     * @public
+     * <p>The name of user's proficiency.</p>
+     */
+    AttributeName: string | undefined;
+    /**
+     * @public
+     * <p>The value of user's proficiency.</p>
+     */
+    AttributeValue: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DisassociateUserProficienciesRequest {
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource
+     *    Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>The identifier of the user account.</p>
+     */
+    UserId: string | undefined;
+    /**
+     * @public
+     * <p>The proficiencies to disassociate from the user.</p>
+     */
+    UserProficiencies: UserProficiencyDisassociate[] | undefined;
+}
 /**
  * @public
  */
@@ -1394,6 +1667,12 @@ export interface Filters {
      * <p>A list of up to 100 routing profile IDs or ARNs.</p>
      */
     RoutingProfiles?: string[];
+    /**
+     * @public
+     * <p>A list of expressions as a filter, in which an expression is an object of a step in a
+     *    routing criteria.</p>
+     */
+    RoutingStepExpressions?: string[];
 }
 /**
  * @public
@@ -1403,6 +1682,7 @@ export declare const Grouping: {
     readonly CHANNEL: "CHANNEL";
     readonly QUEUE: "QUEUE";
     readonly ROUTING_PROFILE: "ROUTING_PROFILE";
+    readonly ROUTING_STEP_EXPRESSION: "ROUTING_STEP_EXPRESSION";
 };
 /**
  * @public
@@ -1667,6 +1947,11 @@ export interface Dimensions {
      * <p>Information about the routing profile assigned to the user.</p>
      */
     RoutingProfile?: RoutingProfileReference;
+    /**
+     * @public
+     * <p>The expression of a step in a routing criteria.</p>
+     */
+    RoutingStepExpression?: string;
 }
 /**
  * @public
@@ -5068,8 +5353,8 @@ export interface ListPhoneNumbersV2Request {
      * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
      *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
      *     instance ID</a> in the Amazon Resource Name (ARN) of the instance. If both <code>TargetArn</code> and <code>InstanceId</code> are not
-     *    provided, this API lists numbers claimed to all the Amazon Connect instances belonging to your
-     *    account in the same AWS Region as the request.</p>
+     *    provided, this API lists numbers claimed to all the Amazon Connect instances belonging to your account in
+     *    the same AWS Region as the request.</p>
      */
     InstanceId?: string;
     /**
@@ -5171,6 +5456,64 @@ export interface ListPhoneNumbersV2Response {
      */
     ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[];
 }
+/**
+ * @public
+ */
+export interface ListPredefinedAttributesRequest {
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource
+     *    Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
+     */
+    NextToken?: string;
+    /**
+     * @public
+     * <p>The maximum number of results to return per page. </p>
+     */
+    MaxResults?: number;
+}
+/**
+ * @public
+ * <p>Summary of a predefined attribute.</p>
+ */
+export interface PredefinedAttributeSummary {
+    /**
+     * @public
+     * <p>The name of the predefined attribute.</p>
+     */
+    Name?: string;
+    /**
+     * @public
+     * <p>Last modified time.</p>
+     */
+    LastModifiedTime?: Date;
+    /**
+     * @public
+     * <p>Last modified region.</p>
+     */
+    LastModifiedRegion?: string;
+}
+/**
+ * @public
+ */
+export interface ListPredefinedAttributesResponse {
+    /**
+     * @public
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     */
+    NextToken?: string;
+    /**
+     * @public
+     * <p>Summary of the predefined attributes.</p>
+     */
+    PredefinedAttributeSummaryList?: PredefinedAttributeSummary[];
+}
 /**
  * @public
  */
@@ -6880,22 +7223,74 @@ export interface ListUserHierarchyGroupsResponse {
 /**
  * @public
  */
-export interface ListUsersRequest {
+export interface ListUserProficienciesRequest {
     /**
      * @public
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource
+     *    Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
      * @public
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
+     * <p>The identifier of the user account.</p>
      */
-    NextToken?: string;
+    UserId: string | undefined;
     /**
      * @public
-     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
-     */
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
+     */
+    NextToken?: string;
+    /**
+     * @public
+     * <p>The maximum number of results to return per page.</p>
+     */
+    MaxResults?: number;
+}
+/**
+ * @public
+ */
+export interface ListUserProficienciesResponse {
+    /**
+     * @public
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     */
+    NextToken?: string;
+    /**
+     * @public
+     * <p>Information about the user proficiencies.</p>
+     */
+    UserProficiencyList?: UserProficiency[];
+    /**
+     * @public
+     * <p>The last time that the user's proficiencies are were modified.</p>
+     */
+    LastModifiedTime?: Date;
+    /**
+     * @public
+     * <p>The region in which a user's proficiencies were last modified.</p>
+     */
+    LastModifiedRegion?: string;
+}
+/**
+ * @public
+ */
+export interface ListUsersRequest {
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     */
+    NextToken?: string;
+    /**
+     * @public
+     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
+     */
     MaxResults?: number;
 }
 /**
@@ -7161,7 +7556,8 @@ export interface MonitorContactResponse {
 }
 /**
  * @public
- * <p>Operation cannot be performed at this time as there is a  conflict with another operation or contact state.</p>
+ * <p>Operation cannot be performed at this time as there is a conflict with another operation or
+ *    contact state.</p>
  */
 export declare class ConflictException extends __BaseException {
     readonly name: "ConflictException";
@@ -7421,552 +7817,228 @@ export interface SearchAvailablePhoneNumbersResponse {
  * @public
  * @enum
  */
-export declare const StringComparisonType: {
-    readonly CONTAINS: "CONTAINS";
-    readonly EXACT: "EXACT";
-    readonly STARTS_WITH: "STARTS_WITH";
+export declare const SearchContactsMatchType: {
+    readonly MATCH_ALL: "MATCH_ALL";
+    readonly MATCH_ANY: "MATCH_ANY";
 };
 /**
  * @public
  */
-export type StringComparisonType = (typeof StringComparisonType)[keyof typeof StringComparisonType];
-/**
- * @public
- * <p>A leaf node condition which can be used to specify a string condition. </p>
- */
-export interface StringCondition {
-    /**
-     * @public
-     * <p>The name of the field in the string condition.</p>
-     */
-    FieldName?: string;
-    /**
-     * @public
-     * <p>The value of the string.</p>
-     */
-    Value?: string;
-    /**
-     * @public
-     * <p>The type of comparison to be made when evaluating the string condition.</p>
-     */
-    ComparisonType?: StringComparisonType;
-}
+export type SearchContactsMatchType = (typeof SearchContactsMatchType)[keyof typeof SearchContactsMatchType];
 /**
  * @public
- * <p>A leaf node condition which can be used to specify a tag condition, for example, <code>HAVE
- *     BPO = 123</code>. </p>
+ * <p>The transcript criteria used to search</p>
  */
-export interface TagCondition {
-    /**
-     * @public
-     * <p>The tag key in the tag condition.</p>
-     */
-    TagKey?: string;
-    /**
-     * @public
-     * <p>The tag value in the tag condition.</p>
-     */
-    TagValue?: string;
-}
-/**
- * @public
- * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
- *    This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p>
- *          <ul>
- *             <li>
- *                <p>Top level list specifies conditions that need to be applied with <code>OR</code>
- *      operator</p>
- *             </li>
- *             <li>
- *                <p>Inner list specifies conditions that need to be applied with <code>AND</code>
- *      operator.</p>
- *             </li>
- *          </ul>
- */
-export interface ControlPlaneTagFilter {
-    /**
-     * @public
-     * <p>A list of conditions which would be applied together with an <code>OR</code> condition.
-     *   </p>
-     */
-    OrConditions?: TagCondition[][];
+export interface TranscriptCriteria {
     /**
      * @public
-     * <p>A list of conditions which would be applied together with an <code>AND</code>
-     *    condition.</p>
+     * <p>The participant role in a transcript</p>
      */
-    AndConditions?: TagCondition[];
+    ParticipantRole: ParticipantRole | undefined;
     /**
      * @public
-     * <p>A leaf node condition which can be used to specify a tag condition. </p>
+     * <p>The words or phrases used to search within a transcript.</p>
      */
-    TagCondition?: TagCondition;
-}
-/**
- * @public
- * <p>Filters to be applied to search results.</p>
- */
-export interface HoursOfOperationSearchFilter {
+    SearchText: string[] | undefined;
     /**
      * @public
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
-     *    This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code>
-     *      operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code>
-     *      operator.</p>
-     *             </li>
-     *          </ul>
+     * <p>The match type of search texts in a transcript criteria.</p>
      */
-    TagFilter?: ControlPlaneTagFilter;
+    MatchType: SearchContactsMatchType | undefined;
 }
 /**
  * @public
+ * <p>The transcript object used to search results.</p>
  */
-export interface SearchHoursOfOperationsResponse {
+export interface Transcript {
     /**
      * @public
-     * <p>Information about the hours of operations.</p>
+     * <p>The array of transcript search criteria</p>
      */
-    HoursOfOperations?: HoursOfOperation[];
+    Criteria: TranscriptCriteria[] | undefined;
     /**
      * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     */
-    NextToken?: string;
-    /**
-     * @public
-     * <p>The total number of hours of operations which matched your search query.</p>
+     * <p>The match type of multiple transcript criteira</p>
      */
-    ApproximateTotalCount?: number;
+    MatchType?: SearchContactsMatchType;
 }
 /**
  * @public
- * <p>Filters to be applied to search results.</p>
+ * <p>A structure that defines filters can be used to search within outputs analyzed by Amazon Connect Contact Lens in a contact.</p>
  */
-export interface PromptSearchFilter {
+export interface ContactAnalysis {
     /**
      * @public
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
-     *    This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code>
-     *      operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code>
-     *      operator.</p>
-     *             </li>
-     *          </ul>
+     * <p>A structure that defines filters can be used to search with text within an Amazon Connect Contact Lens analyzed transcript.</p>
      */
-    TagFilter?: ControlPlaneTagFilter;
+    Transcript?: Transcript;
 }
 /**
  * @public
+ * <p>The criteria of searchable contact attributes.</p>
  */
-export interface SearchPromptsResponse {
-    /**
-     * @public
-     * <p>Information about the prompts.</p>
-     */
-    Prompts?: Prompt[];
-    /**
-     * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     */
-    NextToken?: string;
+export interface SearchableContactAttributesCriteria {
     /**
      * @public
-     * <p>The total number of quick connects which matched your search query.</p>
+     * <p>The searchable contact attribute key</p>
      */
-    ApproximateTotalCount?: number;
-}
-/**
- * @public
- * @enum
- */
-export declare const SearchableQueueType: {
-    readonly STANDARD: "STANDARD";
-};
-/**
- * @public
- */
-export type SearchableQueueType = (typeof SearchableQueueType)[keyof typeof SearchableQueueType];
-/**
- * @public
- * <p>Filters to be applied to search results.</p>
- */
-export interface QueueSearchFilter {
+    Key: string | undefined;
     /**
      * @public
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
-     *    This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code>
-     *      operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code>
-     *      operator.</p>
-     *             </li>
-     *          </ul>
+     * <p>The array of contact attribute values used to filter search results.</p>
      */
-    TagFilter?: ControlPlaneTagFilter;
+    Values: string[] | undefined;
 }
 /**
  * @public
+ * <p>A structure that defines searchable contact attributes which can be used to filter search results. </p>
  */
-export interface SearchQueuesResponse {
+export interface SearchableContactAttributes {
     /**
      * @public
-     * <p>Information about the queues.</p>
-     */
-    Queues?: Queue[];
-    /**
-     * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The array of searhale contact attribute criteria</p>
      */
-    NextToken?: string;
+    Criteria: SearchableContactAttributesCriteria[] | undefined;
     /**
      * @public
-     * <p>The total number of queues which matched your search query.</p>
+     * <p>The match type of multiple searchable contact attributes criteria.</p>
      */
-    ApproximateTotalCount?: number;
+    MatchType?: SearchContactsMatchType;
 }
 /**
  * @public
- * <p>Filters to be applied to search results.</p>
+ * <p>A structure of search criteria to be used to return contacts</p>
  */
-export interface QuickConnectSearchFilter {
+export interface SearchCriteria {
     /**
      * @public
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
-     *    This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code>
-     *      operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code>
-     *      operator.</p>
-     *             </li>
-     *          </ul>
-     */
-    TagFilter?: ControlPlaneTagFilter;
-}
-/**
- * @public
- */
-export interface SearchQuickConnectsResponse {
-    /**
-     * @public
-     * <p>Information about the quick connects.</p>
+     * <p>The array of agent ids</p>
      */
-    QuickConnects?: QuickConnect[];
+    AgentIds?: string[];
     /**
      * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The agent hierarchy groups</p>
      */
-    NextToken?: string;
+    AgentHierarchyGroups?: AgentHierarchyGroups;
     /**
      * @public
-     * <p>The total number of quick connects which matched your search query.</p>
+     * <p>The array of channels</p>
      */
-    ApproximateTotalCount?: number;
-}
-/**
- * @public
- * <p>Maximum number (1000) of tags have been returned with current request. Consider changing
- *    request parameters to get more tags.</p>
- */
-export declare class MaximumResultReturnedException extends __BaseException {
-    readonly name: "MaximumResultReturnedException";
-    readonly $fault: "client";
-    Message?: string;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<MaximumResultReturnedException, __BaseException>);
-}
-/**
- * @public
- * <p>The search criteria to be used to return tags.</p>
- */
-export interface TagSearchCondition {
+    Channels?: Channel[];
     /**
      * @public
-     * <p>The tag key used in the tag search condition.</p>
+     * <p>The ContactAnalysis object used in search criteria</p>
      */
-    tagKey?: string;
+    ContactAnalysis?: ContactAnalysis;
     /**
      * @public
-     * <p>The tag value used in the tag search condition.</p>
+     * <p>The array of initiaton methods</p>
      */
-    tagValue?: string;
+    InitiationMethods?: ContactInitiationMethod[];
     /**
      * @public
-     * <p>The type of comparison to be made when evaluating the tag key in tag search
-     *    condition.</p>
+     * <p>The array of queue ids.</p>
      */
-    tagKeyComparisonType?: StringComparisonType;
+    QueueIds?: string[];
     /**
      * @public
-     * <p>The type of comparison to be made when evaluating the tag value in tag search
-     *    condition.</p>
+     * <p>The SearchableContactAttributes object used in search criteria</p>
      */
-    tagValueComparisonType?: StringComparisonType;
-}
-/**
- * @public
- * <p>The search criteria to be used to search tags.</p>
- */
-export interface ResourceTagsSearchCriteria {
-    /**
-     * @public
-     * <p>The search criteria to be used to return tags.</p>
-     */
-    TagSearchCondition?: TagSearchCondition;
+    SearchableContactAttributes?: SearchableContactAttributes;
 }
 /**
  * @public
+ * @enum
  */
-export interface SearchResourceTagsRequest {
-    /**
-     * @public
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the Amazon
-     *    Resource Name (ARN) of the instance.</p>
-     */
-    InstanceId: string | undefined;
-    /**
-     * @public
-     * <p>The list of resource types to be used to search tags from. If not provided or if any empty
-     *    list is provided, this API will search from all supported resource types.</p>
-     */
-    ResourceTypes?: string[];
-    /**
-     * @public
-     * <p>The token for the next set of results. Use the value returned in the previous response in
-     *    the next request to retrieve the next set of results.</p>
-     */
-    NextToken?: string;
-    /**
-     * @public
-     * <p>The maximum number of results to return per page.</p>
-     */
-    MaxResults?: number;
-    /**
-     * @public
-     * <p>The search criteria to be used to return tags.</p>
-     */
-    SearchCriteria?: ResourceTagsSearchCriteria;
-}
+export declare const SortableFieldName: {
+    readonly CHANNEL: "CHANNEL";
+    readonly CONNECTED_TO_AGENT_TIMESTAMP: "CONNECTED_TO_AGENT_TIMESTAMP";
+    readonly DISCONNECT_TIMESTAMP: "DISCONNECT_TIMESTAMP";
+    readonly INITIATION_METHOD: "INITIATION_METHOD";
+    readonly INITIATION_TIMESTAMP: "INITIATION_TIMESTAMP";
+    readonly SCHEDULED_TIMESTAMP: "SCHEDULED_TIMESTAMP";
+};
 /**
  * @public
- * <p>A tag set contains tag key and tag value.</p>
  */
-export interface TagSet {
-    /**
-     * @public
-     * <p>The tag key in the tagSet.</p>
-     */
-    key?: string;
-    /**
-     * @public
-     * <p>The tag value in the tagSet.</p>
-     */
-    value?: string;
-}
+export type SortableFieldName = (typeof SortableFieldName)[keyof typeof SortableFieldName];
 /**
  * @public
+ * <p>A structure that defines the sort by and a sort order</p>
  */
-export interface SearchResourceTagsResponse {
+export interface Sort {
     /**
      * @public
-     * <p>A list of tags used in the Amazon Connect instance.</p>
+     * <p>The name of the field on which to sort.</p>
      */
-    Tags?: TagSet[];
+    FieldName: SortableFieldName | undefined;
     /**
      * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     */
-    NextToken?: string;
-}
-/**
- * @public
- * <p>Filters to be applied to search results.</p>
- */
-export interface RoutingProfileSearchFilter {
-    /**
-     * @public
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
-     *    This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code>
-     *      operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code>
-     *      operator.</p>
-     *             </li>
-     *          </ul>
+     * <p>An ascending or descending sort.</p>
      */
-    TagFilter?: ControlPlaneTagFilter;
+    Order: SortOrder | undefined;
 }
 /**
- * @public
+ * @internal
  */
-export interface SearchRoutingProfilesResponse {
-    /**
-     * @public
-     * <p>Information about the routing profiles.</p>
-     */
-    RoutingProfiles?: RoutingProfile[];
-    /**
-     * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     */
-    NextToken?: string;
-    /**
-     * @public
-     * <p>The total number of routing profiles which matched your search query.</p>
-     */
-    ApproximateTotalCount?: number;
-}
+export declare const DescribeViewResponseFilterSensitiveLog: (obj: DescribeViewResponse) => any;
 /**
- * @public
- * <p>Filters to be applied to search results.</p>
+ * @internal
  */
-export interface SecurityProfilesSearchFilter {
-    /**
-     * @public
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
-     *    This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code>
-     *      operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code>
-     *      operator.</p>
-     *             </li>
-     *          </ul>
-     */
-    TagFilter?: ControlPlaneTagFilter;
-}
+export declare const CredentialsFilterSensitiveLog: (obj: Credentials) => any;
 /**
- * @public
- * <p>Information about the returned security profiles.</p>
+ * @internal
  */
-export interface SecurityProfileSearchSummary {
-    /**
-     * @public
-     * <p>The identifier of the security profile.</p>
-     */
-    Id?: string;
-    /**
-     * @public
-     * <p>The organization resource identifier.</p>
-     */
-    OrganizationResourceId?: string;
-    /**
-     * @public
-     * <p>The Amazon Resource Name (ARN) of the security profile.</p>
-     */
-    Arn?: string;
-    /**
-     * @public
-     * <p>The name of the security profile.</p>
-     */
-    SecurityProfileName?: string;
-    /**
-     * @public
-     * <p>The description of the security profile.</p>
-     */
-    Description?: string;
-    /**
-     * @public
-     * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
-     */
-    Tags?: Record<string, string>;
-}
+export declare const GetFederationTokenResponseFilterSensitiveLog: (obj: GetFederationTokenResponse) => any;
 /**
- * @public
+ * @internal
  */
-export interface SearchSecurityProfilesResponse {
-    /**
-     * @public
-     * <p>Information about the security profiles.</p>
-     */
-    SecurityProfiles?: SecurityProfileSearchSummary[];
-    /**
-     * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     */
-    NextToken?: string;
-    /**
-     * @public
-     * <p>The total number of security profiles which matched your search query.</p>
-     */
-    ApproximateTotalCount?: number;
-}
+export declare const InstanceSummaryFilterSensitiveLog: (obj: InstanceSummary) => any;
 /**
- * @public
- * @enum
+ * @internal
  */
-export declare const HierarchyGroupMatchType: {
-    readonly EXACT: "EXACT";
-    readonly WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS";
-};
+export declare const ListInstancesResponseFilterSensitiveLog: (obj: ListInstancesResponse) => any;
 /**
- * @public
+ * @internal
  */
-export type HierarchyGroupMatchType = (typeof HierarchyGroupMatchType)[keyof typeof HierarchyGroupMatchType];
+export declare const ViewSummaryFilterSensitiveLog: (obj: ViewSummary) => any;
 /**
  * @internal
  */
-export declare const DescribeViewResponseFilterSensitiveLog: (obj: DescribeViewResponse) => any;
+export declare const ListViewsResponseFilterSensitiveLog: (obj: ListViewsResponse) => any;
 /**
  * @internal
  */
-export declare const CredentialsFilterSensitiveLog: (obj: Credentials) => any;
+export declare const ViewVersionSummaryFilterSensitiveLog: (obj: ViewVersionSummary) => any;
 /**
  * @internal
  */
-export declare const GetFederationTokenResponseFilterSensitiveLog: (obj: GetFederationTokenResponse) => any;
+export declare const ListViewVersionsResponseFilterSensitiveLog: (obj: ListViewVersionsResponse) => any;
 /**
  * @internal
  */
-export declare const InstanceSummaryFilterSensitiveLog: (obj: InstanceSummary) => any;
+export declare const ReplicateInstanceRequestFilterSensitiveLog: (obj: ReplicateInstanceRequest) => any;
 /**
  * @internal
  */
-export declare const ListInstancesResponseFilterSensitiveLog: (obj: ListInstancesResponse) => any;
+export declare const TranscriptCriteriaFilterSensitiveLog: (obj: TranscriptCriteria) => any;
 /**
  * @internal
  */
-export declare const ViewSummaryFilterSensitiveLog: (obj: ViewSummary) => any;
+export declare const TranscriptFilterSensitiveLog: (obj: Transcript) => any;
 /**
  * @internal
  */
-export declare const ListViewsResponseFilterSensitiveLog: (obj: ListViewsResponse) => any;
+export declare const ContactAnalysisFilterSensitiveLog: (obj: ContactAnalysis) => any;
 /**
  * @internal
  */
-export declare const ViewVersionSummaryFilterSensitiveLog: (obj: ViewVersionSummary) => any;
+export declare const SearchableContactAttributesCriteriaFilterSensitiveLog: (obj: SearchableContactAttributesCriteria) => any;
 /**
  * @internal
  */
-export declare const ListViewVersionsResponseFilterSensitiveLog: (obj: ListViewVersionsResponse) => any;
+export declare const SearchableContactAttributesFilterSensitiveLog: (obj: SearchableContactAttributes) => any;
 /**
  * @internal
  */
-export declare const ReplicateInstanceRequestFilterSensitiveLog: (obj: ReplicateInstanceRequest) => any;
+export declare const SearchCriteriaFilterSensitiveLog: (obj: SearchCriteria) => any;