@aws-sdk/client-connect 3.477.0 → 3.479.0

package/dist-types/ts3.4/models/models_0.d.ts

@@ -128,6 +128,13 @@ export interface AgentContactReference {
   ConnectedToAgentTimestamp?: Date;
   Queue?: QueueReference;
 }
+export interface AgentHierarchyGroups {
+  L1Ids?: string[];
+  L2Ids?: string[];
+  L3Ids?: string[];
+  L4Ids?: string[];
+  L5Ids?: string[];
+}
 export interface AgentInfo {
   Id?: string;
   ConnectedToAgentTimestamp?: Date;
@@ -392,6 +399,16 @@ export interface AssociateTrafficDistributionGroupUserRequest {
   InstanceId: string | undefined;
 }
 export interface AssociateTrafficDistributionGroupUserResponse {}
+export interface UserProficiency {
+  AttributeName: string | undefined;
+  AttributeValue: string | undefined;
+  Level: number | undefined;
+}
+export interface AssociateUserProficienciesRequest {
+  InstanceId: string | undefined;
+  UserId: string | undefined;
+  UserProficiencies: UserProficiency[] | undefined;
+}
 export interface BatchAssociateAnalyticsDataSetRequest {
   InstanceId: string | undefined;
   DataSetIds: string[] | undefined;
@@ -882,6 +899,29 @@ export interface CreatePersistentContactAssociationRequest {
 export interface CreatePersistentContactAssociationResponse {
   ContinuedFromContactId?: string;
 }
+export type PredefinedAttributeValues =
+  | PredefinedAttributeValues.StringListMember
+  | PredefinedAttributeValues.$UnknownMember;
+export declare namespace PredefinedAttributeValues {
+  interface StringListMember {
+    StringList: string[];
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    StringList?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    StringList: (value: string[]) => T;
+    _: (name: string, value: any) => T;
+  }
+  const visit: <T>(value: PredefinedAttributeValues, visitor: Visitor<T>) => T;
+}
+export interface CreatePredefinedAttributeRequest {
+  InstanceId: string | undefined;
+  Name: string | undefined;
+  Values: PredefinedAttributeValues | undefined;
+}
 export interface CreatePromptRequest {
   InstanceId: string | undefined;
   Name: string | undefined;
@@ -1417,6 +1457,10 @@ export interface DeleteIntegrationAssociationRequest {
   InstanceId: string | undefined;
   IntegrationAssociationId: string | undefined;
 }
+export interface DeletePredefinedAttributeRequest {
+  InstanceId: string | undefined;
+  Name: string | undefined;
+}
 export interface DeletePromptRequest {
   InstanceId: string | undefined;
   PromptId: string | undefined;
@@ -1522,6 +1566,8 @@ export interface Contact {
   ScheduledTimestamp?: Date;
   RelatedContactId?: string;
   WisdomInfo?: WisdomInfo;
+  QueueTimeAdjustmentSeconds?: number;
+  QueuePriority?: number;
   Tags?: Record<string, string>;
 }
 export interface DescribeContactResponse {
@@ -2004,48 +2050,6 @@ export declare const PhoneNumberCountryCode: {
 };
 export type PhoneNumberCountryCode =
   (typeof PhoneNumberCountryCode)[keyof typeof PhoneNumberCountryCode];
-export declare const PhoneNumberWorkflowStatus: {
-  readonly Claimed: "CLAIMED";
-  readonly Failed: "FAILED";
-  readonly InProgress: "IN_PROGRESS";
-};
-export type PhoneNumberWorkflowStatus =
-  (typeof PhoneNumberWorkflowStatus)[keyof typeof PhoneNumberWorkflowStatus];
-export interface PhoneNumberStatus {
-  Status?: PhoneNumberWorkflowStatus;
-  Message?: string;
-}
-export declare const PhoneNumberType: {
-  readonly DID: "DID";
-  readonly SHARED: "SHARED";
-  readonly SHORT_CODE: "SHORT_CODE";
-  readonly THIRD_PARTY_DID: "THIRD_PARTY_DID";
-  readonly THIRD_PARTY_TF: "THIRD_PARTY_TF";
-  readonly TOLL_FREE: "TOLL_FREE";
-  readonly UIFN: "UIFN";
-};
-export type PhoneNumberType =
-  (typeof PhoneNumberType)[keyof typeof PhoneNumberType];
-export interface ClaimedPhoneNumberSummary {
-  PhoneNumberId?: string;
-  PhoneNumberArn?: string;
-  PhoneNumber?: string;
-  PhoneNumberCountryCode?: PhoneNumberCountryCode;
-  PhoneNumberType?: PhoneNumberType;
-  PhoneNumberDescription?: string;
-  TargetArn?: string;
-  InstanceId?: string;
-  Tags?: Record<string, string>;
-  PhoneNumberStatus?: PhoneNumberStatus;
-  SourcePhoneNumberArn?: string;
-}
-export interface DescribePhoneNumberResponse {
-  ClaimedPhoneNumberSummary?: ClaimedPhoneNumberSummary;
-}
-export interface DescribePromptRequest {
-  InstanceId: string | undefined;
-  PromptId: string | undefined;
-}
 export declare const CreateInstanceRequestFilterSensitiveLog: (
   obj: CreateInstanceRequest
 ) => any;

package/dist-types/ts3.4/models/models_1.d.ts

@@ -5,6 +5,7 @@ import {
   AgentAvailabilityTimer,
   AgentConfig,
   AgentContactReference,
+  AgentHierarchyGroups,
   AgentStatusReference,
   AgentStatusSummary,
   AgentStatusType,
@@ -15,6 +16,7 @@ import {
   ContactFlowModuleState,
   ContactFlowState,
   ContactFlowType,
+  ContactInitiationMethod,
   ContactState,
   DirectoryType,
   Distribution,
@@ -24,7 +26,6 @@ import {
   EventSourceName,
   FlowAssociationResourceType,
   FlowAssociationSummary,
-  HoursOfOperation,
   InstanceStatus,
   InstanceStorageConfig,
   InstanceStorageResourceType,
@@ -37,7 +38,7 @@ import {
   OutboundCallerConfig,
   ParticipantRole,
   PhoneNumberCountryCode,
-  PhoneNumberType,
+  PredefinedAttributeValues,
   QueueReference,
   QuickConnectConfig,
   QuickConnectType,
@@ -54,12 +55,68 @@ import {
   UseCaseType,
   UserIdentityInfo,
   UserPhoneConfig,
+  UserProficiency,
   View,
   ViewStatus,
   ViewType,
   VocabularyLanguageCode,
   VocabularyState,
 } from "./models_0";
+export declare const PhoneNumberWorkflowStatus: {
+  readonly Claimed: "CLAIMED";
+  readonly Failed: "FAILED";
+  readonly InProgress: "IN_PROGRESS";
+};
+export type PhoneNumberWorkflowStatus =
+  (typeof PhoneNumberWorkflowStatus)[keyof typeof PhoneNumberWorkflowStatus];
+export interface PhoneNumberStatus {
+  Status?: PhoneNumberWorkflowStatus;
+  Message?: string;
+}
+export declare const PhoneNumberType: {
+  readonly DID: "DID";
+  readonly SHARED: "SHARED";
+  readonly SHORT_CODE: "SHORT_CODE";
+  readonly THIRD_PARTY_DID: "THIRD_PARTY_DID";
+  readonly THIRD_PARTY_TF: "THIRD_PARTY_TF";
+  readonly TOLL_FREE: "TOLL_FREE";
+  readonly UIFN: "UIFN";
+};
+export type PhoneNumberType =
+  (typeof PhoneNumberType)[keyof typeof PhoneNumberType];
+export interface ClaimedPhoneNumberSummary {
+  PhoneNumberId?: string;
+  PhoneNumberArn?: string;
+  PhoneNumber?: string;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode;
+  PhoneNumberType?: PhoneNumberType;
+  PhoneNumberDescription?: string;
+  TargetArn?: string;
+  InstanceId?: string;
+  Tags?: Record<string, string>;
+  PhoneNumberStatus?: PhoneNumberStatus;
+  SourcePhoneNumberArn?: string;
+}
+export interface DescribePhoneNumberResponse {
+  ClaimedPhoneNumberSummary?: ClaimedPhoneNumberSummary;
+}
+export interface DescribePredefinedAttributeRequest {
+  InstanceId: string | undefined;
+  Name: string | undefined;
+}
+export interface PredefinedAttribute {
+  Name?: string;
+  Values?: PredefinedAttributeValues;
+  LastModifiedTime?: Date;
+  LastModifiedRegion?: string;
+}
+export interface DescribePredefinedAttributeResponse {
+  PredefinedAttribute?: PredefinedAttribute;
+}
+export interface DescribePromptRequest {
+  InstanceId: string | undefined;
+  PromptId: string | undefined;
+}
 export interface Prompt {
   PromptARN?: string;
   PromptId?: string;
@@ -357,6 +414,15 @@ export interface DisassociateTrafficDistributionGroupUserRequest {
   InstanceId: string | undefined;
 }
 export interface DisassociateTrafficDistributionGroupUserResponse {}
+export interface UserProficiencyDisassociate {
+  AttributeName: string | undefined;
+  AttributeValue: string | undefined;
+}
+export interface DisassociateUserProficienciesRequest {
+  InstanceId: string | undefined;
+  UserId: string | undefined;
+  UserProficiencies: UserProficiencyDisassociate[] | undefined;
+}
 export interface DismissUserContactRequest {
   UserId: string | undefined;
   InstanceId: string | undefined;
@@ -401,11 +467,13 @@ export interface Filters {
   Queues?: string[];
   Channels?: Channel[];
   RoutingProfiles?: string[];
+  RoutingStepExpressions?: string[];
 }
 export declare const Grouping: {
   readonly CHANNEL: "CHANNEL";
   readonly QUEUE: "QUEUE";
   readonly ROUTING_PROFILE: "ROUTING_PROFILE";
+  readonly ROUTING_STEP_EXPRESSION: "ROUTING_STEP_EXPRESSION";
 };
 export type Grouping = (typeof Grouping)[keyof typeof Grouping];
 export declare const SortOrder: {
@@ -438,6 +506,7 @@ export interface Dimensions {
   Queue?: QueueReference;
   Channel?: Channel;
   RoutingProfile?: RoutingProfileReference;
+  RoutingStepExpression?: string;
 }
 export interface CurrentMetricResult {
   Dimensions?: Dimensions;
@@ -1151,6 +1220,20 @@ export interface ListPhoneNumbersV2Response {
   NextToken?: string;
   ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[];
 }
+export interface ListPredefinedAttributesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string;
+  MaxResults?: number;
+}
+export interface PredefinedAttributeSummary {
+  Name?: string;
+  LastModifiedTime?: Date;
+  LastModifiedRegion?: string;
+}
+export interface ListPredefinedAttributesResponse {
+  NextToken?: string;
+  PredefinedAttributeSummaryList?: PredefinedAttributeSummary[];
+}
 export interface ListPromptsRequest {
   InstanceId: string | undefined;
   NextToken?: string;
@@ -1632,6 +1715,18 @@ export interface ListUserHierarchyGroupsResponse {
   UserHierarchyGroupSummaryList?: HierarchyGroupSummary[];
   NextToken?: string;
 }
+export interface ListUserProficienciesRequest {
+  InstanceId: string | undefined;
+  UserId: string | undefined;
+  NextToken?: string;
+  MaxResults?: number;
+}
+export interface ListUserProficienciesResponse {
+  NextToken?: string;
+  UserProficiencyList?: UserProficiency[];
+  LastModifiedTime?: Date;
+  LastModifiedRegion?: string;
+}
 export interface ListUsersRequest {
   InstanceId: string | undefined;
   NextToken?: string;
@@ -1758,126 +1853,55 @@ export interface SearchAvailablePhoneNumbersResponse {
   NextToken?: string;
   AvailableNumbersList?: AvailableNumberSummary[];
 }
-export declare const StringComparisonType: {
-  readonly CONTAINS: "CONTAINS";
-  readonly EXACT: "EXACT";
-  readonly STARTS_WITH: "STARTS_WITH";
+export declare const SearchContactsMatchType: {
+  readonly MATCH_ALL: "MATCH_ALL";
+  readonly MATCH_ANY: "MATCH_ANY";
 };
-export type StringComparisonType =
-  (typeof StringComparisonType)[keyof typeof StringComparisonType];
-export interface StringCondition {
-  FieldName?: string;
-  Value?: string;
-  ComparisonType?: StringComparisonType;
-}
-export interface TagCondition {
-  TagKey?: string;
-  TagValue?: string;
+export type SearchContactsMatchType =
+  (typeof SearchContactsMatchType)[keyof typeof SearchContactsMatchType];
+export interface TranscriptCriteria {
+  ParticipantRole: ParticipantRole | undefined;
+  SearchText: string[] | undefined;
+  MatchType: SearchContactsMatchType | undefined;
 }
-export interface ControlPlaneTagFilter {
-  OrConditions?: TagCondition[][];
-  AndConditions?: TagCondition[];
-  TagCondition?: TagCondition;
+export interface Transcript {
+  Criteria: TranscriptCriteria[] | undefined;
+  MatchType?: SearchContactsMatchType;
 }
-export interface HoursOfOperationSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+export interface ContactAnalysis {
+  Transcript?: Transcript;
 }
-export interface SearchHoursOfOperationsResponse {
-  HoursOfOperations?: HoursOfOperation[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+export interface SearchableContactAttributesCriteria {
+  Key: string | undefined;
+  Values: string[] | undefined;
 }
-export interface PromptSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+export interface SearchableContactAttributes {
+  Criteria: SearchableContactAttributesCriteria[] | undefined;
+  MatchType?: SearchContactsMatchType;
 }
-export interface SearchPromptsResponse {
-  Prompts?: Prompt[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
+export interface SearchCriteria {
+  AgentIds?: string[];
+  AgentHierarchyGroups?: AgentHierarchyGroups;
+  Channels?: Channel[];
+  ContactAnalysis?: ContactAnalysis;
+  InitiationMethods?: ContactInitiationMethod[];
+  QueueIds?: string[];
+  SearchableContactAttributes?: SearchableContactAttributes;
 }
-export declare const SearchableQueueType: {
-  readonly STANDARD: "STANDARD";
+export declare const SortableFieldName: {
+  readonly CHANNEL: "CHANNEL";
+  readonly CONNECTED_TO_AGENT_TIMESTAMP: "CONNECTED_TO_AGENT_TIMESTAMP";
+  readonly DISCONNECT_TIMESTAMP: "DISCONNECT_TIMESTAMP";
+  readonly INITIATION_METHOD: "INITIATION_METHOD";
+  readonly INITIATION_TIMESTAMP: "INITIATION_TIMESTAMP";
+  readonly SCHEDULED_TIMESTAMP: "SCHEDULED_TIMESTAMP";
 };
-export type SearchableQueueType =
-  (typeof SearchableQueueType)[keyof typeof SearchableQueueType];
-export interface QueueSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
-}
-export interface SearchQueuesResponse {
-  Queues?: Queue[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
-}
-export interface QuickConnectSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
+export type SortableFieldName =
+  (typeof SortableFieldName)[keyof typeof SortableFieldName];
+export interface Sort {
+  FieldName: SortableFieldName | undefined;
+  Order: SortOrder | undefined;
 }
-export interface SearchQuickConnectsResponse {
-  QuickConnects?: QuickConnect[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
-}
-export declare class MaximumResultReturnedException extends __BaseException {
-  readonly name: "MaximumResultReturnedException";
-  readonly $fault: "client";
-  Message?: string;
-  constructor(
-    opts: __ExceptionOptionType<MaximumResultReturnedException, __BaseException>
-  );
-}
-export interface TagSearchCondition {
-  tagKey?: string;
-  tagValue?: string;
-  tagKeyComparisonType?: StringComparisonType;
-  tagValueComparisonType?: StringComparisonType;
-}
-export interface ResourceTagsSearchCriteria {
-  TagSearchCondition?: TagSearchCondition;
-}
-export interface SearchResourceTagsRequest {
-  InstanceId: string | undefined;
-  ResourceTypes?: string[];
-  NextToken?: string;
-  MaxResults?: number;
-  SearchCriteria?: ResourceTagsSearchCriteria;
-}
-export interface TagSet {
-  key?: string;
-  value?: string;
-}
-export interface SearchResourceTagsResponse {
-  Tags?: TagSet[];
-  NextToken?: string;
-}
-export interface RoutingProfileSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
-}
-export interface SearchRoutingProfilesResponse {
-  RoutingProfiles?: RoutingProfile[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
-}
-export interface SecurityProfilesSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
-}
-export interface SecurityProfileSearchSummary {
-  Id?: string;
-  OrganizationResourceId?: string;
-  Arn?: string;
-  SecurityProfileName?: string;
-  Description?: string;
-  Tags?: Record<string, string>;
-}
-export interface SearchSecurityProfilesResponse {
-  SecurityProfiles?: SecurityProfileSearchSummary[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
-}
-export declare const HierarchyGroupMatchType: {
-  readonly EXACT: "EXACT";
-  readonly WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS";
-};
-export type HierarchyGroupMatchType =
-  (typeof HierarchyGroupMatchType)[keyof typeof HierarchyGroupMatchType];
 export declare const DescribeViewResponseFilterSensitiveLog: (
   obj: DescribeViewResponse
 ) => any;
@@ -1904,3 +1928,19 @@ export declare const ListViewVersionsResponseFilterSensitiveLog: (
 export declare const ReplicateInstanceRequestFilterSensitiveLog: (
   obj: ReplicateInstanceRequest
 ) => any;
+export declare const TranscriptCriteriaFilterSensitiveLog: (
+  obj: TranscriptCriteria
+) => any;
+export declare const TranscriptFilterSensitiveLog: (obj: Transcript) => any;
+export declare const ContactAnalysisFilterSensitiveLog: (
+  obj: ContactAnalysis
+) => any;
+export declare const SearchableContactAttributesCriteriaFilterSensitiveLog: (
+  obj: SearchableContactAttributesCriteria
+) => any;
+export declare const SearchableContactAttributesFilterSensitiveLog: (
+  obj: SearchableContactAttributes
+) => any;
+export declare const SearchCriteriaFilterSensitiveLog: (
+  obj: SearchCriteria
+) => any;